2019 Caregiver Resource Guide

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PTPUB

2019

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ALBUQUERQUE, RIO RANCHO & SURROUNDING AREAS

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Licensed, Accredited, Bonded, Staff Background Checks.

Accepting Medicare, Medicaid, Insurances (LTC, HMO’s, more), Colts C, Waiver and Private Pay.

CITY OF ALBUQUERQUE

Office of the Mayor/Chief Administrative Officer

Fall 2018 Dear Albuquerque Caregivers, Taking care of someone who needs you can be one of the most important roles you will ever play in your life. And while caregiving can be challenging, it also offers some of the most rewarding life experiences. I’m grateful to share the latest edition of the Family Caregivers Guide, which is full of valuable resources that I hope you will find helpful.

Albuquerque’s family caregivers dedicate countless hours of care so their loved ones can continue to live independently.

As the largest generation in our lifetime continues to age, the need for family care only increases. This adds to the physical, emotional, and financial stress that some caregivers experience, and that is why it’s on us to stand up as One Albuquerque to help ensure caregivers have access to the resources and assistance they need to care for their loved ones.

One of the common threads that weaves its way through Albuquerque’s multicultural diversity is the way in which we value our seniors and look to them for wisdom as we work together to move our city forward. The generations that have come before us have worked hard to grow our communities and create a special place for future generations to live, work, and play. And because of this, it becomes our responsibility to care for Albuquerque’s seniors and help them with their needs so they can live independently and thrive in our community.

Please accept my sincere gratitude to every family caregiver for the selfless work you put in day in and day out. I encourage you to take advantage of the resources available in the Family Caregivers Guide and to also check out the City of Albuquerque Department of Senior Affairs’ many programs and resources for seniors in our city.

Warm Regards,

Timothy M. Keller Mayor

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For more information, contact the Information and Assistance Program at (505) 764-6400 or visit www.cabq.gov/seniors.

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EMER G ENCY CO N TA C T

EMERGENCY.................................................................911 ABQ CITY POLICE (non-emergency).......... 505-242-2677 BERNALILLO SHERIFF'S DEPT.................. 505-798-7000 CITY FIRE/RESCUE....................................... 505-833-7397 County Fire Dept./Rescue........................... 505-798-7000 City of ABQ Citizens Contact Center..........................311 Adult Protective Services (APS)(statewide) ....................................................................... 866-654-3219 To report the abuse, neglect, or exploitation of incapacitated seniors and adults

CYFD Protective Services........................... 505-841-6100 To report the abuse, neglect or exploitation of children

Albuquerque Ambulance............................ 505-761-8200 Rape Crisis Center of Central NM.............. 505-266-7711 or ................................................................... 866-811-8282 New Mexico Poison/Drug Information....... 800-222-1222 Agora Talk Line/Suicide Crisis Center....... 505-277-3013 New Mexico Agora Crisis Center................ 866-435-7166 Shelter from Domestic Violence Albuquerque.................................................... 505-247-4219

PRIME TIME PUBLISHING Publisher/ Editor Dave Rivord

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To Advertise Call: 505-880-0470

The publisher does not take responsibility for the accuracy or legitimacy of the advertiser’s message or any aspect of 4 the business operation or conduct of the advertisers in this publication. Every effort has been made to insure the accuracy of information, and takes no responsibility for change of address or phone number or typographical errors.

CITY OF ALBUQUERQUE

Department of Senior Affairs 714 7th Street SW Albuquerque, NM 87102

Fall 2018 Dear Compassionate Caregivers, It is our privilege at the City of Albuquerque’s Department of Senior Affairs to work alongside you to care for individuals in our community. Since coming on board as Director of the Senior Affairs Department in March, I am impressed by the compassion and commitment of caregivers in our community and how fortunate we are, as a Department, to have various programs and services available to support you through your work.

The Department of Senior Affairs is proud to be included in this latest edition of the Family Caregiver Resource Guide. We recognize that close to 80 percent of all long term care in the United States is provided free by family members from the National Alliance for Caregiving, which is also what we experience here in our beautiful state.

As our population continues to grow, there is an increased need for caregivers in our community, and we are here to be a resource to you and connect you to senior services throughout the city, including home services like minor home repairs and home delivered meals for the frail, homebound older adults who cannot prepare meals for themselves.

With your assistance, we can continue to share resources and programs with those in need in our community.

Thank you again for your valued dedication to support and care for our elders.

Sincerely, ptpubco.com

Anna M. Sanchez, Director Department of Senior Affairs City of Albuquerque

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for

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Social Activities Sports and Fitness Programs Care Coordination Home-delivered Meals Transportation Home Services Volunteer Opportunities Trips and Recreation Education and so much more Visit one of our eight senior centers or multigenerational centers. Call (505) 764-6400 or dial 311 to learn more about senior resources and programs available.

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www.cabq.gov/seniors

Mayor Tim Keller Anna Sanchez, Director DSA

CIT Y OF ALBUQUERQUE MAYOR'S OFFICE

• Timothy M. Keller, Mayor • Sarita Nair, Chief Administrative Officer • Lawrence Rael, Chief Operations Officer • Sanjay Bhakta, Chief Financial Officer

DEPARTMENT OF SENIOR AFFAIRS http://www.cabq.gov/seniors

• Anna M. Sanchez, Director • Anthony R. Romero, Associate Director • Danny Holcomb, Recreation Division Manager • Vacant, Social Services Division Manager • Rhonda Methvin, Nutrition/Transportation Division Manager • Kyle Kemp, SA Nutrition/Trans Program Manager • Marvina Chavez, SA Social Services Program Manager

(505) 764-6469 (505) 764-6406 (505) 764-6468 (505) 764-6430 (505) 764-6450 (505) 764-6470 (505) 764-6402

CITY COUNCILORS

http://www.cabq.gov/council/councilors • Ken Sanchez, President, District 1 • Isaac Benton, District 2 • Klarissa J. Peña, District 3 • Brad Winter, District 4 • Cynthia Borrego, District 5 • Pat Davis, District 6 • Diane G. Gibson, District 7 • Trudy E. Jones, VP, District 8 • Don Harris, VP,District 9

• Debby Knotts, Chair • Vacant, Vice Chair • C. Hugh Formhals • Greg Lopez • Evan Thompson

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DEPARTMENT OF SENIOR AFFAIRS ADVISORY COUNCIL

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2019 • TABLE OF CONTENTS

MAYOR’S LETTER . . . . . . . . . . . . . . . . . . . . . . . 3 DEPT. OF SENIOR AFFAIRS LETTER . . . . . . . . 5 CITY OF ALBUQUERQUE . . . . . . . . . . . . . . . 7

EMERGENCY CONTACT . . . . . . . . . . . . . . . . 4 CAREGIVER GUIDE . . . . . . . . . . . . . . . . . . . . 10 Managing Chronic Disease . . . . . . . . . . . . . . . . . . 10 Silver Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

GENERAL RESOURCES . . . . . . . . . . . . . . . 13 City Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 State and County Resources . . . . . . . . . . . . . . . . . 13 Help With Household Expenses . . . . . . . . . . . . . . 13 Home Maintenance / Handy Man Services . . . . . 14 Home Accessibility Modifications . . . . . . . . . . . . . 14 Food Assistance . . . . . . . . . . . . . . . . . . . . . . . . 14-15 Access & Mobility Equipment . . . . . . . . . . . . . . . . 15 Groups & Organizations . . . . . . . . . . . . . . . . . . . . . 15 Retail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Senior Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Senior Centers . . . . . . . . . . . . . . . . . . . . . . . . . 16-18 Meal Sites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18-20 Services for the Disabled . . . . . . . . . . . . . . . . . . . . 20 Transportation Services . . . . . . . . . . . . . . . . . . 20-21

HEALTH . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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Adult Day Services/ Adult Day Care . . . . . . . . . . . . . . . 22 Behavioral Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Cancer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Case or Care Management . . . . . . . . . . . . . . . . . . . . . . 22

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Lovelace Medical Group . . . . . . . . . . . . . . . . . 22-23 Hearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-24 Hospitals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24-27 Medical Supplies / Equipment . . . . . . . . . . . . . . . 27 Rehabilitation Hospitals . . . . . . . . . . . . . . . . . . . . . 27

HOME CARE . . . . . . . . . . . . . . . . . . . . . . 28

BENEFITS, ASSISTANCE & INSURANCE . . 40 Benefits Assistance . . . . . . . . . . . . . . . . . . . . . . . . . 40 Medicare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

LEGAL / FINANCIAL . . . . . . . . . . . . . . . . 41 Estate Planning / Wills / Senior Law Practices . . . 41 Guardianship / Conservatorship / Power of Attorney . 41

Table of contents • 2019

Home Health Services Medical . . . . . . . . . . . . . . . 29 Home Health Services Non-Medical . . . . . . . . 30-32 Personal Care at Home . . . . . . . . . . . . . . . . . . 32-35 Respite Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 35-39

RESIDENTIAL . . . . . . . . . . . . . . . . . . . . . . 42 Alzheimer’s / Memory Care . . . . . . . . . . . . . . 43-46 Assisted Living . . . . . . . . . . . . . . . . . . . . . . . . . 48-50 Independent Living / Active Adult Communities . 50-51 Low Income Senior Living . . . . . . . . . . . . . . . . . . . 51 Nursing Homes . . . . . . . . . . . . . . . . . . . . . . . . . 51-53 Respite Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Skilled & Intermediate Care . . . . . . . . . . . . . . . . . .53 Senior Housing Referral . . . . . . . . . . . . . . . . . . . . . 53

END-OF-LIFE SERVICES . . . . . . . . . . . . 54 Funeral Pre-Planning . . . . . . . . . . . . . . . . . . . . . . . 55 Funeral Products / Services . . . . . . . . . . . . . . . . . . 55 Hospice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

GLOSSARY . . . . . . . . . . . . . . . . . . . . . . 60-61 ADVERTISER INDEX . . . . . . . . . . . . . 62-63 ptpubco.com 9

2019 • Caregiver guide

CHRONIC DISEASE SELF-MANAGEMENT EDUCATION PROGRAMS SUMMARY The Chronic Disease SelfManagement Education Programs (CDSMEP) include six (6) evidencebased self-management programs developed by Stanford University’s School of Medicine Patient Education Research Center. Each CDSMEP is designed to support individuals in developing skills and coping strategies to manage their symptoms related to chronic health conditions such as diabetes, arthritis, hypertension, lung disease, etc.

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The Chronic Disease SelfManagement Program (CDSMP) is designed for adults with ANY chronic health condition and caregivers; the Diabetes SelfManagement Program (DSMP) is for people managing Type 2 diabetes and their families / caregivers; the Cancer: Thriving and Surviving (CTS) program is for cancer survivors and caregivers; the Chronic Pain Self-Management Program (CPSMP) is for anyone dealing with chronic pain; the Positive Self-Management Program (PSMP) is for people living with HIV; and the new Workplace Chronic Disease Self-Management Program (wCDSMP) is for those still working and also managing a chronic health condition.

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All CDSMEP are guided workshops delivered two and one-half hours, once a week, for six weeks, in community settings such as senior centers, churches, and health care facilities, etc.

These workshops are licensed through Stanford / SelfManagement Resource Center and are facilitated by two certified Workshop Leaders, one or both of whom live with a chronic health condition.

Subjects covered include: • Techniques for dealing with problems such as frustration, fatigue, pain, and isolation; • Appropriate physical activity for maintain and improving strength, flexibility, and endurance and preventing falls; • Making decisions • Appropriate use of medications; • Communicating effectively with family, friends, and health professionals; • Healthy eating; and • How to evaluate new treatments.

CDSMEP workshops are highly participatory where approximately 10-15 participants focus on building skills to manage their conditions by sharing experiences and providing mutual support.

These programs do not conflict with an individual’s existing health improvement program or treatment plan, but rather are designed to enhance regular treatment and disease-specific education and management.

The CDSMEP are FREE and run throughout the year.

To enroll, please call 880-2800 or toll-free (505) 850-0176.

For the most current workshop offerings, please visit http:// pathstohealthnm.net

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More than 38,000 individuals in New Mexico suffer from Alzheimer’s disease or other dementia. Statistics show that about 60% of these individuals will wander at some time or another. The Albuquerque Police Department and the Department of Senior Affairs are working together through the Silver Alert program to ensure missing persons with Alzheimer’s disease or other dementia are quickly returned to their family or caregiver.

Silver Alert is a public notification system to broadcast information about missing persons who suffer from Alzheimer’s disease of other dementia. The system notifies the public of a missing senior using television, radio, electronic billboards, reverse 911 and traffic signs. The public is asked to call a phone number if they see the missing person.

Individuals who are 60 or older and suffer from Alzheimer’s disease or other dementia are eligible to register for Silver Alert. The Department of Senior Affairs will place vital information and a photo of the individual on a USB drive and give the drive to the family member/caregiver who accompanied the person to the Silver Alert registration.

When the family member/caregiver determines that their loved one is missing, they are asked to call 242-COPS. An officer from the Albuquerque Police Department will come to the residence, or the place from which the person is missing, and initiate an investigation.

If the person is not found immediately, the Silver Alert will be issued, notifying all media sources of the importance of finding the individual as quickly as possible. The alert will contain a photograph of the person and state their name, description, age, relevant medical conditions, vehicle type if applicable and their last know whereabouts.

If you had previously registered your loved one with Silver Alert, this important information will be on the USB drive in your possession that you already completed with the assistance of the Department of Senior Affairs. At that time, you will turn over the USB drive that contains this vital information to the Albuquerque Police Office working with you.

Registration for Silver Alert is on-going. If you are interested in registering your loved one for Silver Alert, please contact the Department of Senior Affairs at 505-764-6400.

Caregiver guide • 2019

Silver Alert

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F o r a s l o n g a s we can remember, n o t h i ng beats a true partne r.

Through it all.ÂŽ

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For more than 75 years, Blue Cross and Blue Shield of New Mexico has been a local health insurance company giving more families peace of mind knowing no one’s closer to their well-being.

P1437

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A Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association

479028.1017

CITY

City of Albuquerque Department of Senior Affairs (DSA)...........

............................................................................ 505-764-6400

City of Albuquerque Dept. of Family & Community Services

............................................................................ 505-768-2860

STATE

New Mexico Aging & Long-Term Services Aging & Disabilities Resource Center..................................................505-476-4799 www.nmaging.state.nm.us.

Dedicated to promoting the independence and dignity of elders and people with disabilities.

New Mexico Department of Health....................... 505-827-2613

General Resources • 2019

Senior Information Line. (cabq.gov/seniors) Information, referrals and assistance with senior concerns and issues. Linkages to senior services and other community resources.

New Mexico State Agency on Aging.................... 800-432-2080

COUNTY

Sandoval County Public Health Office................. 505-867-2291 Sandoval County Senior Program........................ 505-867-7535 Torrance County Senior Services........................ 505-384-5010 Valencia County Older American Program.................................

................................................ 505-864-6739 or 505-864-2663

HELP WITH HOUSEHOLD EXPENSES

Century Link (Qwest) Low Income Telephone Assistance Program................................................................800-244-1111 Provides a discount on telephone service to Medicaid, and LIHEAP recipients. Ask for “products and services” when you get into automated system.

PNM Good Neighbor Fund................................... 888-342-5766 Assistance with electric only.

Heat New Mexico Fund........................................ 505-697-3335 Assistance with Gas only

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Home Education Livelihood Program (HELP)...... 505-265-3714 Offers assistance with utilities, rent and food vouchers to eligible households. One type of assistance can be requested per year by a given household.

Low-Income Home Energy Assistance Program (LIHEAP) Applications taken at NM Human Services Department Income Support Division offices. Assists income eligible households by giving a one-time payment toward energy bills

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HOME MAINTENANCE / HANDYMAN SERVICES 2019 • General Resources

Department of Senior Affairs, Home Services Program.............

............................................................................505-764-6400 Home Chores: Chore service such as seasonal light yard cleaning and installation of smoke detectors for frail and low income, Bernalillo County homeowner occupants, aged 60+.

Minor Home Repair: Minor Home Repair (non-licensed work only). Minor repairs for low income, Bernalillo County homeowner occupants, aged 60+.

Home Retrofit: ADA wheelchair ramps, walker steps, step modifications, falls prevention equipment and bathroom safety equipment. Income, home ownership, age criteria and change in equipment availability may apply depending on residence area and funding availability. Call for details.

HOME ACCESSIBILITY MODIFICATIONS Access Solutions Inc...........................................505-881-4399 www.nmaccess.com Inteli-Care LLC..................................................... 505-898-9745 www.inteli-care.com

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FOOD ASSISTANCE

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Bernalillo County Extension Office...................... 505-243-1386 1510 Menaul NW Learn how to cook with the Expanded Food and Nutrition Education Program (EFNEP). It is a free education program available to imited-income families, individuals and senior citizens. Participants learn to prepare nutritious meals, develop healthy eating habits and stretch food dollars. Sessions can be in family’s home or small neighborhood groups.

DSA Home-Delivered Meals.................................505-764-6400 Home-delivered meals for frail, home-bound elderly 60+ who cannot cook for themselves and have no one to cook for them.

ECHO Inc. CSFP.................................................. 505-242-6777 Box of food each month for income and age eligible.

Joy Junction........................................................800-924-0569 Meals on Wheels of ABQ.....................................505-823-8064 www.mow-nm.org Home delivered, freshly prepared, heart healthy meals daily.

Multi-Service Centers These local-government centers provide emergency food boxes/commodities and some other assistance as well, depending on the center. You must live within the vicinity of the center to receive assistance. There are income guidelines.

Los Griegos Health and Social Service Center.... 505-761-4050

FOOD ASSISTANCE (cont.)

General Resources • 2019

East Central Multi-Service Center........................ 505-256-2070 217 San Pablo SE John Marshall Multi-Service Center..................... 505-848-1345 1500 Walter SE Alamosa Multi-Service Center..............................505-836-8800 6900 Gonzales SW Roadrunner Food Bank....................................... 505-247-2052 www.rrfb.org Salvation Army Emergency Food Project.............505-872-1171 Groceries for persons in need. Need proof of residency and income Silver Horizons.................................................... 505-884-3881 Non-profit organization whose programs include help with heating and water bills, retrofitting homes with handicap equipment and providing need remodeling services The Storehouse...................................................505-842-6491 A monthly food box program for elderly, disabled and home bound persons.

ACCESS & MOBILITY EQUIPMENT

Access Solutions Inc...........................................505-881-4399 www.nmaccess.com

GROUPS AND ORGANIZATIONS

Epilepsy Support & Education Services.............. 505-243-9119 Epilepsy.NM@gmail.com; epilepsysupportnm.org Grief Support Services........................................ 505-842-7166 1113 University Blvd. NE; www.griefnm.org New Mexico Direct Caregivers Coalition..............505-867- 6046 www.nmdcc.org Giving a Voice to Family and Professional Caregivers in New Mexico NM Parkinson’s Coalition....................................505-219-5065 or visit NMParkinson.org

Any Age, Any Reason.

Prepared fresh daily to your specific dietary needs.

For more information on our services, please call

(505) 823-8082

or visit www.mow-nm.org

Don’t need meals daily? Ask about our frozen meal program.

Serving Albuquerque Since 1972

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Meals delivered hot to your door, Monday - Friday.

Short-term or long-term, we’re here when you need us.

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RETAIL 2019 • General Resources

Access Solutions Inc...........................................505-881- 4399 www.nmaccess.com The Hearing Aid Store.......................................... 505-299-7777 8400 Menaul Blvd. NE Ste. F Worth Hearing Center..........................................505-872- 4327 7520 Montgomery NE, Ste. E-15 www.worthhearing.com Worth Hearing Center..........................................505-206-5888 1350 Jackie Rd. SE, Suite 103 Rio Rancho www.worthhearing.com

SENIOR SERVICES

Adelante Development Center............................. 505-341-7135 5411 Osuna Rd. NE Adelante Benefits Connection Center..................505-273-5222 www.Connect2benefits.com Cornucopia Adult and Family Services................ 505-877-1310 www.cornucopia-ads.org Geriatric Care Management/SilverRunner Transportation Services............................................................... 505-897-3009 Haven Behavioral Health Senior Care..................505-254-4502 Home Instead Senior Care................................... 505-884-0353 585 Osuna Rd. NE Ste. F 102 Meals on Wheels of ABQ.....................................505-823-8064 www.mow-nm.org Home delivered, freshly prepared, heart healthy meals daily.

Share Your Care - For site location call....505-298-1700 ext. 21 Aging Life Network.............................................. 505-338-0720 www.aginglifenetwork.com

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SENIOR CENTERS

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Bernalillo County Barelas Senior Center.......................................... 505-764-6436 714 7th Street Bear Canyon Senior Center.................................505-767- 5959 4645 Pitt NE Highland Senior Center.......................................505-767- 5210 131 Monroe NE Los Volcanes Senior Center................................. 505-767-5999 6500 Los Volcanes

General Resources • 2019

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2019 • General Resources

SENIOR CENTERS (cont.)

Manzano Mesa Multi-Generational Center............ 505-275-8731 501 Elizabeth SE North Domingo Baca Multi-Generational Ctr........ 505-764-6475 7521 Carmel Ave. NE

North Valley Senior Center............................... 505-761-4025

3825 4th St. NW Palo Duro Senior Center......................................505-888-8102 5221 Palo Duro NE Pueblo of Isleta Elder Center...............................505-869-9770 Tribal Road 40, Isleta NM Sandoval County Bernalillo Senior Center.......................................505-867-9448 255 Camino Del Pueblo, Bernalillo, NM Corrales Senior Center........................................ 505-897-3818 4324 Corrales Rd. Suite A Cuba Senior Center.............................................575-289-3510 16-A Cordova St., Cuba, NM Jemez Senior Center............................................575-834-9168 129 Canal Street, Jemez Pueblo, NM

Meadowlark Senior Center...............................505-891-5018 4330 Meadowlark Lane, Rio Rancho, NM Placitas Senior Center......................................... 505-867-1396 41 Camino de la Huertas, Placitas, NM

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MEAL SITES

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Alameda/ Raymond G. Sanchez........................... 505-897-8896 9800 4th St. NW Cesar Chavez Community Ctr.............................. 505-256-2680 7505 Kathryn Ave. SE Ed Romero Terrace.............................................. 505-232-8880 8100 Central SE Embudo Towers................................................... 505-764-6474 8010 Constitution NE Encino Gardens................................................... 505-266-7736 412 Alvarado SE Encino Terrace.....................................................505-247- 4185 609 Encino Place NE La Amistad.......................................................... 505-848-1395 415 Fruit NE Los Duranes Community Center.......................... 505-767-5900 2920 Leopoldo Rd. NE

MEAL SITES (cont.)

Paradise Hills.......................................................505-314-0246 5901 Paradise Blvd. NW

Shalom House..................................................... 505-823-1434 5500 Wyoming NE South Valley Multipurpose Center........................ 505-468-7604 2008 Larrazola SW Taylor Ranch Community Center.........................505-768-6006 4900 Kachina St. NW

General Resources • 2019

Rio Bravo.............................................................505-873-6647 3910 Isleta Blvd. SW

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2019 • General Resources

MEAL SITES (cont.)

Thomas Bell Community Center.......................... 505-848-1333 3001 University SE Tijeras Senior Center...........................................505-286-4220 #9 Tijeras Ave., Tijeras, NM Whispering Pines................................................505-281-8003 #6 Lark Road, Tijeras, NM

SERVICES FOR THE DISABLED

Adelante Development Center............................. 505-341-7135 5411 Osuna Rd. NE Adelante Benefits Connection Center..................505-273-5222 www.Connect2benefits.com Community Outreach Program for the Deaf...............................

................................................505-255-7636 or 800-229-4262

copdnm.org.

Advocacy, vocational, rehabilitation and interpreter services Center for Development and Disability................800-552-8195 http://cdd.unm.edu/InfoNet Easter Seals.........................................................505-852-4243 nmeasterseals.com. Will work with individuals with disabilities and provide: Work Services, Supported Employment, Personal and Social Adjustment Services, Residential Services: supervised living, supported independent living.

New Mexico Brain Injury Resource Center...........855-849-0921 cdd.unm.edu/nmbirc New Mexico Commission for the Blind................505-841-8844 www.cfb.state.nm.us New Mexico Commission for the Deaf and Hard of Hearing.......

........................................................................... 800-489-8536 www.cdhh.state.nm.us

TRANSPORTATION SERVICES

Catholic Charities................................................505-724-4634 ptpubco.com

Department of Senior Affairs Transportation Program...............

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............................................................................505-764-6464

Medically-related or other transportation for persons age 60+.

Wheelchair capable.

Geriatric Care Management/SilverRunner Transportation Services...............................................................505-897-3009 Triple D Medical Transportation, LLC.................. 505-881-7433 2123 Menaul Blvd. NE Suite B Albuquerque, NM 87107 www.newmexicomedicaltransportation.com

TRANSPORTATION SERVICES (cont.)

General Resources • 2019

Apex Home Health Services................................. 888-859-9478 www.ApexHHS.com

By Your Side Home Care......................................505-433-2381 1 Hour Minimum, Veteran Discount, 24 Hour Care Available High Desert Hospice............................................ 505-585-2604 5801 Osuna Rd. A-107 Veterans Administration Medical Center.............. 505-265-1711 1501 San Pedro Drive SE Veterans Administration Regional Office...... 800-827-1000 x10 www.va.gov

We provide transportation for hospital discharges, mental and behavioral health, dental, and other specialty doctor’s appointments.

NM Insurances Accepted: LogistiCare, Secure, Blue Cross Blue Shield, United Healthcare, Molina, Private Pay

DEDICATED | DEPENDABLE | DEVOTED

Dispatch: 505-881-7433

NewMexicoMedicalTransportation.com

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Please contact your Insurance Provider to schedule a transport if needed. Pick up and drop off at your home for free depending on your provider.

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2019 • Health

ADULT DAY SERVICES / ADULT DAY CARE

Share Your Care - For site location call....505-298-1700 ext. 21 Cornucopia Adult and Family Services................. 505-877-1310 www.cornucopia-ads.org

BEHAVIORAL HEALTH

Haven Behavioral Health Senior Care..................505-254-4502 Peopleworks New Mexico....................................505-990-4186 1005 21st. St. SE, Suite B, Rio Rancho, NM

CANCER CARE

Lovelace Cancer Center Lovelace Cancer Center, Medical Oncology......... 505-727-7000 715 Dr. Martin Luther King Jr. Ave, NE Suite 102 Lovelace Cancer Center, Radiation Oncology...... 505-727-7000 4650 Jefferson Lane NE

CASE OR CARE MANAGEMENT

Executive Senior Care Management....................505-681-5093 11000 Spain Road NE, Bldg. C, Alb., NM Geriatric Care Management/SilverRunner Transportation Services...............................................................505-897-3009

LOVELACE MEDICAL GROUP

Westside Family Practice, Internal Medicine, Pediatrics......505-727-6300 4420 Irving NW Albuquerque, NM 87114 Independence Square Family Practice, Internal Medicine, Pediatrics, Urology, Podiatry, Diabetes, Endocrinology.......................505-727-6200 6100 Pan American NE Albuquerque, NM 87109

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St. Joseph’s Square General Surgery.................................................. 505-727-7096

22

Neurosciences..................................................... 505-727-5910 715 Dr. Martin Luther King Jr. Ave., Suite 301, Abq, NM 87102 Breast Care.......................................................... 505-727-6900 4701 Montgomery Blvd. NE ABQ, NM 87109 Cardiology........................................................... 505-727-6971 4705 Montgomery Blvd. NE Suite 101, ABQ, NM 87109 Women’s Services............................................... 505-727-4500 4705 Montgomery Blvd. NE Suite 301, ABQ, NM 87109

LOVELACE MEDICAL GROUP (cont.)

Gastroenterology................................................. 505-727-7833 4705 Montgomery Blvd. NE Suite 102, ABQ, NM 87109

Westside Women’s Health...................................505-727- 4500 10511 Golf Course Rd. NW, Ste. 201 ABQ NM 87114 Pulmonology.......................................................505-727- 3170 500 Walter St. NE Suite 501 ABQ NM 87102 4801 McMahon Blvd. Suite 110, ABQ NM 87114

Health • 2019

Paseo del Norte.................................................. 505-727- 4000 Internal Medicine, Family Medicine 9501 Paseo Del Norte NE, Suite C, ABQ NM 87122

Las Estancias......................................................505-727- 4200 Family Medicine & Women’s Health 3900 Las Estancias Court SW, Suite 101 Sleep Medicine.................................................... 505-727-7323 10501 Golf Course Rd. NW ABQ NM 87114

HEARING

The Hearing Aid Store.......................................... 505-299-7777 8400 Menaul Blvd. NE Ste. F

Seniors with Medicare choose Lovelace.

lovelace.com

Call 727.2727 to schedule a doctor’s appointment.

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Whether you’re already enrolled in Medicare, or you’re turning 65 and about to sign up for the first time, make sure your plan includes the physicians and facilities of Lovelace. With more doctors, more convenient clinic locations, outpatient rehab services, free screenings — even a dedicated senior ER. Call our Lovelace Care Concierge today to find out more about Lovelace or to help you find a Lovelace doctor or facility near you.

23

HEARING (cont.)

2019 • Health

Worth Hearing Center..........................................505-872-4327 7520 Montgomery Blvd. NE, Ste E-15 Worth Hearing Center.......................................... 505-206-5888 1350 Jackie Rd. SE, Suite 103, Rio Rancho www.worthhearing.com

HOSPITALS

Haven Behavioral Health Senior Care..................505-254- 4502

B E H AV I O RA L H O S P I TA L

of Albuquerque

24/7 Admissions: 505-254-4502

Albuquerque.HavenBehavioral.com

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LOVE WHAT YOU HEAR. HEAR WHAT YOU LOVE.

24

Imagine your life with a clearer, closer connection to people and experiences you love. With our guidance, expertise, and understanding, Worth Hearing Center will help you get there.

celebrating udly our Pro

Call today to schedule your appointment!

Albuquerque • 7520 Montgomery Blvd NE, Ste E-15 • 505.872.4327 Rio Rancho • 1350 Jackie Rd SE, Ste 103 • 505.206.5888 View our educational video on hearing at www.worthhearing.com

HOSPITALS (cont.)

Lovelace Medical Center...................................... 505-727-8000 601 Dr. Martin Luther King Jr. Ave.

Lovelace Women’s Hospital................................. 505-727-7800 4701 Montgomery NE Lovelace Westside Hospital................................. 505-727-2000 10501 Golf Course Rd. NW

Health • 2019

Lovelace UNM Rehabilitation Hospital.................505-727- 4700 505 Elm St. NE

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26

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2019 • Health

HOSPITALS (cont.)

Heart Hospital of New Mexico at Lovelace Medical Center.........

............................................................................ 505-727-1100 Presbyterian Hospital.......................................... 505-841-1234 1100 Central Ave. SE Presbyterian Kaseman Hospital........................... 505-291-2000 8300 Constitution Ave. Presbyterian Rust Medical Center........................ 505-253-7878 2400 Unser Blvd. SE, Rio Rancho

Health • 2019

504 Elm St. NE

University of New Mexico Hospital...................... 505-272-2111 2211 Lomas Blvd. NE UNM Sandoval Regional Medical Center.............. 505-994-7000 3001 Broadmoor Blvd. NE, Rio Rancho

MEDICAL SUPPLIES / EQUIPMENT

Access Solutions Inc...........................................505-881-4399 www.nmaccess.com

REHABILITATION HOSPITALS

Lovelace UNM Rehabilitation Hospital................. 505-727-4700 505 Elm St. NE Cornucopia Adult and Family Services

Providing support for the elderly, frail, and individuals with intellectual disabilities.

Contact us today and let the compassionate staff at Cornucopia care for your loved ones.

2002 Bridge Blvd SW Albuquerque, NM 87105 | www.cornucopia-ads.org

Call us to schedule a visit.

505.877.1310

5 Tips to Prevent Falls: ptpubco.com

1. Stay active 2. Manage underlying chronic conditions 3. Review medications 4. Get your eyes checked 5. Assess your home

27

28

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2019 • home care

HOME HEALTH SERVICES MEDICAL

Alliance Home Health Care & Hospice.................505-884- 4080 5981 Jefferson Road NE

House Calls Of New Mexico................................. 505-898-2468 4207-A Montgomery NE Klarus Home Care................................................ 505-717-1624 Fax 505-503-1764 referrals@klarushomecare.com

(505)898-2468 House Calls of New Mexico provides comprehensive, quality care to seniors in the convenience of their homes and residential communities.

home care • 2019

Footprints Home Care.......................................... 505-828-3918 www.footprintshomecare.com

Our Credentials

Our MDs, CNP and PAs are experienced in diagnostic management of common and uncommon geriatric conditions.

Payment types

We accept Medicare, Medicaid, Private Pay, HMOs, Blue Cross Blue Shield, Centennial Care, Lovelace, Molina, Presbyterian, United, and Commercial Insurances.

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HOME HEALTH SERVICES NON-MEDICAL 2019 • home care

Alliance Home Health Care & Hospice................ 505-884-4080 5981 Jefferson Road NE Apex Home Health Services................................. 888-859-9478 www.ApexHHS.com Atencion Home Care............................................ 505-217-1770 6300 Montano NW, Suite H

By Your Side Home Care......................................505-433-2381 1 Hour Minimum, Veteran Discount, 24 Hour Care Available El Paraiso Management Services...............................................

................................................ 505-299-5111 or 505-865-2994 Serving Bernalillo, Valencia, Sandoval, Torrance, Socorro, Las Cruces & Surrounding Areas

1st Premier Home Care........................................ 505-271-2120 4411 McLeod Rd. NE, Ste G.; www.1stpremierhc.com Footprints Home Care.......................................... 505-828-3918 www.footprintshomecare.com For Your Care In-Home Care................................ 505-798-0978 9004 Menaul NE Ste 11; www.foryourcare.com

We have hourly and/or around-the-clock care services, which include:

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Homemaking Hygiene Care Bathing Assistance Caring Companionship Transportation and Errands

30

Light Housekeeping Medication Reminders Meal Planning and Preparation Alzheimers and Dementia Care And Much Much More

ASK ABOUT OUR SPECIAL IN-HOME PROGRAM FOR VETERANS AND/OR SURVIVING SPOUSES Our Senior Care representatives can help you decide if our services could assist your loved one in preserving their independence, a high quality of life and remaining safely in their home. When you call Apex Home Health Services, a representative will answer your questions and can set a time to visit you and/or your loved ones providing a no-cost, no-obligation personal consultation to fit your schedule.

www.ApexHHS.com • (505) 835-6898

HOME HEALTH SERVICES NON-MEDICAL (cont.)

585 Osuna Rd. NE, Ste. F 102

Honor Home Care..............................................505-207-CARE The most reliable care for the ones you love the most. www.honorABQ.com House Calls Of New Mexico................................. 505-898-2468 4207-A Montgomery NE Inteli-Care LLC..................................................... 505-898-9745 www.inteli-care.com

home care • 2019

Home Instead Senior Care............................... 505-884-0353

Retreat at Home...................................................505-938-4652 www.retreatnm.com

“It “It has has defini definittely ely given given me me more more flexibili flexibilitt yy and and freedom. freedom. It’s It’s put put my parents in a safer environment when I am not around. . ” my parentsHome in a Healthcare safer environment when.............

I am not505-888-9618 around.. ” St. Anthony’s Services Right At Home In Home Care & Assistance.......... 505-266-5888 6721 Academy Rd. NE 8500 Menaul Blvd. NE B-290 Bringing peace of mind to www.stanthonyshomecarenm.com

the families we serve.

Bringing peace of “Itmind serve. has definito tely the given mefamilies more flexibilit ywe and freedom.

It’s put

my parents in a safer environment when I am not around.. ”

Bringing peace of mind to the families we serve.

“It has definitely given me more flexibilit y and freedom. It’s put my parents in a safer environment when I am not around.. ” Bringing peace of mind to the families we serve.

Personal Care Personal Care

Personal Care Live-In Care Live-In Care

Live-In Care

Transportation Personal Care

Live-In Care

Transportation

Care NursingNursing Care Nursing Care

Companionship

Transportation Call TODAYCompanionship to schedule a FREE in-home assessment Companionship Transportation 505.828.3918 Nursing Care

Companionship

A locally owned and medically licensed home care agency serving

A locally owned and medically licensed home care agency serving Albuquerque, Santa Fe, and surrounding areas

Faithfully Serving You Since 2005

A locally owned and medically licensed home care agency serving A locally owned and medically licensed home care agency serving Albuquerque, Santa Fe, and surrounding areas Albuquerque, Santa Fe, and surrounding areas

ptpubco.com

Santa Fe, and surrounding areas Call TODAY to scheduleAlbuquerque, a FREE in-home assessment Call TODAY to schedule a FREE in-home assessment Faithfully Serving You Since 2005 505.828.3918 505.828.3918

Call TODAY to schedule a FREE in-home assessment 505.828.3918

Faithfully Serving You Since 2005 Faithfully Serving You Since 2005 31

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2019 • home care

HOME HEALTH SERVICES NON-MEDICAL (cont.)

32

Visiting Angels..................................................... 505-821-7500 3411 Candelaria Rd. NE, Ste A, Albuquerque, NM. visitingangels.com

PERSONAL CARE AT HOME

Apex Home Health Services.................................888-859-9478 www.ApexHHS.com

home care • 2019

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33

PERSONAL CARE AT HOME (cont.)

2019 • home care

Atencion Home Care............................................ 505-217-1770 6300 Montano NW, Suite H 1st Premier Home Care........................................ 505-271-2120 4411 McLeod Rd .NE, Ste G. www.1stpremierhc.com

By Your Side Home Care......................................505-433-2381 1 Hour Minimum, Veteran Discount, 24 Hour Care Available Footprints Home Care.......................................... 505-828-3918 www.footprintshomecare.com For Your Care In-Home Care................................ 505-798-0978 9004 Menaul NE, Ste. 11 www.foryourcare.com Home Instead Senior Care................................... 505-884-0353 585 Osuna Rd. NE, Ste. F 102 Honor Home Care..............................................505-207-CARE The most reliable care for the ones you love the most. www.honorABQ.com Inteli-Care LLC..................................................... 505-898-9745 www.inteli-care.com OnPointe at Home................................................ 505-828-0232 8725 Alameda Park Dr. NE, Albuquerque, NM Retreat at Home...................................................505-938- 4652 www.retreatnm.com Right At Home In Home Care & Assistance.......... 505-266-5888 6721 Academy Rd. NE St. Anthony’s Home Healthcare Services............. 505-888-9618 8500 Menaul Blvd. NE, B-290 www.stanthonyshomecarenm.com

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10 Early Signs of Alzheimer’s

34

4. Times & Places Are 7. You Lose Things Confusing 8. Daily Tasks Are A Challenge Changes In Vision & Problem Solving 5.

Are 9. Social Withdrawal 3. Lapse In Judgment 6. Conversations Frustrating 10. Mood Changes 1. Memory Loss 2. Trouble Planning

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S R U O E K I L YL I M AF R U O Y TA

PERSONAL CARE AT HOME (cont.) .relluM refinneJ —

RESPITE CARE

Apex Home Health Services................................. 888-859-9478 www.ApexHHS.com Atencion Home Care........................................... 505-217-1770 6300 Montano NW, Suite H

moc.secivresylimafnóicnetA@ofni m o c . s e c i v r e s y l i m a f n ó i c n e t A .w w w

2201 Buena Vista Dr. SE Ste 306, ABQ 87106

ATENCIÓN

*Transportation Shifts Available *24 Hour Care Available

Family Services

ATENCIÓN Family Services

5783-943-505

*1 hour minimum *Special Veteran Pricing

0771-712-505

www.ByYourSideHomeCareNM.com H ETS WN DR onatnoM 0036 02178 MN ,euqreuqublA

T C AT N O C

505-433-2381

home care • 2019

Visiting Angels..................................................... 505-821-7500 3411 Candelaria Rd. NE, Ste. A, Albuquerque, NM visitingangels.com

Do you want a big agency, or a little ATENCIÓN?

Committed to providing the highest quality, CONTACT or a little ATENCIÓN? client-centered and affordable home care services.

Do you want a big agency,

Dedicated to assigning exceptionally qualified, trustworthy and compassionate individuals to you and your loved ones.

ASSISTANCE WITH PERSONAL CARE COMPANIONSHIP

www.AtenciónFamilyServices.com

info.AtenciónFamilyServices.com • 505-217-1770

6300 Montano RD NW STE H Albuquerque, NM 87120

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TRANSPORTATION MEAL PREPARATION LIGHT HOUSEKEEPING

35

36

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2019 • home care

RESPITE CARE (cont.)

1st Premier Home Care........................................ 505-271-2120 4411 McLeod Rd. NE, Ste G. www.1stpremierhc.com Footprints Home Care.......................................... 505-828-3918 www.footprintshomecare.com

home care • 2019

Elite Senior Care.................................................. 505-379-2369 11024 Montgomery NE

We Understand How Important Caregiving Really Is

Care Companions

Mobility Companions

Social Companions

Dementia Capable

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505-938-4652 www.retreathomecare.com

37

2019 • home care

RESPITE CARE (cont.)

For Your Care In-Home Care................................ 505-798-0978 9004 Menaul NE Ste. 11 www.foryourcare.com Honor Home Care..............................................505-207-CARE The most reliable care for the ones you love the most. www.honorABQ.com

NMDCC advocates for direct care workers’ education, training, benefits, wages and professional development so they may better serve people who are elderly and those with disabilities.

New Mexico Direct Caregivers Coalition

Ph. 505-867-6046 www.nmdcc.org

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facebook.com/NewMexicoDirectCaregiversCoalition twitter.com/NMCaregivers

38

RESPITE CARE (cont.)

Right At Home In Home Care & Assistance.......... 505-266-5888 6721 Academy Rd. NE

St. Anthony’s Home Healthcare Services.............505-888-9618 8500 Menaul Blvd. NE, B-290 www.stanthonyshomecarenm.com Visiting Angels..................................................... 505-821-7500 3411 Candelaria Rd. NE, Ste. A, Albuquerque, NM. visitingangels.com

home care • 2019

Share Your Care - For site location call.... 505-298-1700 ext. 21

Care Beyond Giving Care.

Personal Care - Home Health - Transitional Care - Hospice

8725 Alameda Park Dr. NE, ABQ, NM

505-828-0232

www.onpointeathome.com

’s C ony St.e HAeanlthtch are Services, LL Hom

ES -MEDICAL SERVIC N O N E M O H TA OFFERING g • Errands nor Housekeepin

• Dressing • Mi we offer Meals • Hygiene re Services clients, me Healthcare Ca eply and be there for you.

Ho r ou to fit ne o will listen de As an added be re Companions wh Compassionate Ca

RE PROVIDER

CENTENNIAL CA

on.

informati Care.com for more t & Insurance Visit StAnthonys Paymen aid, Private We accept Medic • Non-Sectarian ol añ Esp bla Ha Se

5.888.9618 Albuquerque: 50 .6128 Los Lunas: 505.865

d so do we!

God loves you, an

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ample rs. We follow his ex the service of othe prove the quality of life for to life his ed at St. Anthony dedic u of at-home services to help im tasks. ay en help with everyd by providing a m those who need

39

BENEFITS ASSISTANCE

Presbyterian Medicare Advantage Plans....................................

2019 • Benefits, Assistance & Insurance

............................................................. 800-347-4766/TTY 711 Adelante Benefits Connection Center..................505-273-5222 www.Connect2benefits.com

MEDICARE

Blue Cross Blue Shield Of New Mexico.....................................

.....................................................866-597-6505 TTY/TDD 711 Presbyterian Medicare Advantage.............................................

.................................800-347- 4766/TTY 800-659-8331 or 711

F

SPOT A STROKE

A S

Face Arm Speech Drooping Weakness Difficulty

T

Time to Call 9-1-1

Face Drooping: Does one side of the face droop or is it numb? Ask the person to smile. Is the person’s smile uneven?

Arm Weakness: Is one arm weak or numb? Ask the

person to raise both arms. Does one arm drift downward?

Speech Difficulty: Ask the person to repeat a simple phrase. Is their speech slurred or strange?

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Time to Call 9-1-1: If someone shows any of these

40

symptoms, even if the symptoms go away, call 9-1-1 and get the person to the hospital immediately. Check the time so you’ll know when the first symptoms appeared.

THINK YOU ARE HAVING A STROKE? CALL 9-1-1 IMMEDIATELY!

ESTATE PLANNING / WILLS / SENIOR LAW PRACTICES

Aragon Law.........................................................505-872-3022

GUARDIANSHIP / CONSERVATORSHIP / POWER OF ATTORNEY ABQ Elder Law, PC / Lori Millet............................505-830-0202 4004 Carlisle Blvd. NE Suite L; www.abqelderlaw.com

Executive Senior Care Management.................... 505-681-5093 11000 Spain Road NE, Bldg. C, Alb., NM

legal & Financial • 2019

ABQ Elder Law, PC / Lori Millet............................505-830-0202 4004 Carlisle Blvd. NE Suite L; www.abqelderlaw.com

Geriatric Care Management/SilverRunner Transportation Services............................................................... 505-897-3009

(505) 681-5093 ExecutiveSeniorCareManagement.com

Online

PTPUBCO.com Services that meet your needs!

Free Stuff, Current & Past Issues, News, Health Tips & More!

Lori Millet, J.D., LL.M. • Probate • VA / Medicaid Benefit Planning • Elder / Guardianship Mediation

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Attorney at Law • Elder Law • Estate Planning Master of Laws in Elder Law ABQ Elder Law, PC • Wills & Trusts • Guardianship 4004 Carlisle NE, Suite L • Conservatorship Albuquerque, NM 87107

(505) 830-0202 • assistant@abqelderlaw.com • www.abqelderlaw.com 41

2019 • residential

Three locations in Rio Rancho What We Offer

A warm home-like environment.

Home Comforts

A homey non-clinical experience.

Resident Safety

Secured but not restrictive.

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Comfortable Living - Home Cooked Meals Landscaped Backyards Dementia Care - Assisted Living

42

LOCAL FAMILY OWNED & OPERATED - DEDICATED & CARING TEAM STAFF

505.715.9649 RioRanchoAssistedLiving.com

ALZHEIMER’S / MEMORY CARE

ABC’s of Assisted Living.....................................505-225- 4388 www.ABCSofAL.com

El Paraiso Management Services...............................................

................................................ 505-299-5111 or 505-865-2994 Serving Bernalillo, Valencia, Sandoval, Torrance, Socorro, Las Cruces & Surrounding Areas

The ABC’s of Assisted Living

residential • 2019

Casa de Paz.........................................................505-715-9649 4103 Las Cimbras Ct. SE, Rio Rancho

Let Our Family Take Care Of Yours. The Right Care At The Right Place.

Contact us at

505-225-4388 www.ABCSofAL.com

A place to live that’s designed to brighten lives

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For more information, please visit www.retreatnm.com

505.891.1234 TheRetreat-9-2016-10x7half.indd 1

43 10/7/2016 12:12:52 PM

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2019 • residential

ALZHEIMER’S / MEMORY CARE (cont.)

Haven Care..........................................................505-275-2275 7801 Academy NE Bldg. 2, Ste. 202, Albuquerque NM 87109 www.havencarenm.com La Vida Llena.......................................................505-293-4001 10501 Lagrima De Oro Rd. NE North Ridge Alzheimer’s Special Care Center......505-323-8800 8101 Palomas Ave. NE; www.northridgealz.com Specialty Alzheimer’s Care with 24/7 onsite nursing

It’s Okay if Life Gets a Little Easier.

LaVidaLlena.com 44

NeighborhoodRioRancho.com

A not-for-profit affiliate of Haverland Carter LifeStyle Group

residential • 2019

“Alzheimer’s Care with Dignity and Compassion” Safe, Secure Residential Homes Located in Albuquerque and Rio Rancho

Our Services Include

Private Bedrooms

Planned Daily Activities

Assistance with Medication Care Plans Designed to Address and Personal Care Specific Resident Needs RN on Staff Licensed Massage Staff Ratio 1:5 Therapist

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505-275-2275 • www.havencarenm.com 45

ALZHEIMER’S / MEMORY CARE (cont.)

2019 • residential

The Neighborhood in Rio Rancho........................ 505-994-2296 The Retreat.......................................................... 505-891-1234 www.retreatnm.com The Retreat Gardens............................................505-896-8087 www.retreatnm.com

505-792-8686 303 San Mateo NE Corner Of Copper NE

“They treat each resident as a unique individual and do their best to accommodate special interests and needs. My dad LOVES his yoga teacher and class on Wednesday’s.”

- Testimonial from a Daughter of a current Resident.

www.SandiaSeniorSuites.com

Online

PTPUBCO.com Free Stuff, Current & Past Issues, News, Health Tips & More!

daily tours

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an assisted living facility with enhanced nursing and medical services locally owned and operated 1:8 caregiving ratio dementia friendly

4100

46

jackie rd., se | rio rancho, new mexico 87124 | 505-896-8087 www.retreatgardens.com

Let Us Be Your Solution for Specialized Dementia Care residential • 2019

North Ridge Alzheimer’s Special Care Center is designed to accommodate individuals with Alzheimer’s Disease and other related dementias.

M

Y

Y

Y

Call to secure your spot today!

Our “Meaningful Moments” program honors the individual life of each resident, while addressing their unique needs through the aging experience.

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8101 Palomas Ave NE, Albuquerque, NM 87109 505.323.8800 | jeaseniorliving.com 47

2019 • residential

ASSISTED LIVING

ABC’s of Assisted Living.....................................505-225-4388 www.ABCSofAL.com Bee Hive Homes of Albuquerque East................. 505-234-1218 6401 Corona Ave. NE Bee Hive Homes of Rio Rancho........................... 505-501-7721 204 Silent Spring, Rio Rancho 2709 Chessman, Rio Rancho 6336 Enchanted Hills Blvd. Rio Rancho www.BeeHiveHomes.com Casa de Paz.........................................................505-715-9649 4103 Las Cimbras Ct. SE, Rio Rancho Elite Senior Care.................................................. 505-379-2369 11024 Montgomery NE El Paraiso Management Services...............................................

............................................... 505-299-5111 or 505-865-2994

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Serving Bernalillo, Valencia, Sandoval, Torrance, Socorro, Las Cruces & Surrounding Areas

48

SERVING NEW MEXICO’S SENIORS SINCE 1999 residential • 2019

THE NEXT BEST PLACE TO HOME.

Quality Senior Living In A Residential Setting Call to schedule your free tour today.

www.beehivenm.com

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505-221-6401

49

2019 • residential

ASSISTED LIVING (cont.)

Haven Care.......................................................... 505-275-2275 7801 Academy NE Bldg. 2, Ste. 202, Albuquerque NM 87109 www.havencarenm.com La Vida Llena.......................................................505-293-4001 10501 Lagrima De Oro Rd. NE Retreat Villas Elegant Assisted Living................. 505-892-9663 www.retreatnm.com Sandia Senior Suites............................................... 505-792-8686 The Retreat.......................................................... 505-891-1234 www.retreatnm.com The Retreat Gardens................................................ 505-896-8087 www.retreatnm.com The Neighborhood in Rio Rancho........................ 505-994-2296

INDEPENDENT LIVING / ACTIVE ADULT COMMUNITIES

La Vida Llena.......................................................505-293-4001 10501 Lagrima De Oro Rd. NE

Comfort

Joy

Community

Support

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It’s a life well lived with a little help from your friends at the Retreat Villas

50

For more information, please visit www.retreatnm.com 505-892-9663

Engagement

INDEPENDENT LIVING / ACTIVE ADULT COMMUNITIES (cont.)

Paloma Landing................................................... 505-243-1979 8301 Palomas Ave. NE, Albuquerque The Neighborhood in Rio Rancho........................ 505-994-2296 The Rio Grande.................................................... 505-994-2800 2331 Westside Blvd. SE, Rio Rancho, NM Retreat Villas Elegant Assisted Living.................505-892-9663 www.retreatnm.com

residential • 2019

Manzano del Sol Good Samaritan........................ 505-262-2311 5201 Roma Ave. NE

LOW INCOME SENIOR LIVING

Albuquerque Silvercrest Residence.....................505-883-1068 4400 Pan American Freeway NE, Alb. NM 87107

NURSING HOMES

Elite Senior Care.................................................. 505-379-2369 11024 Montgomery NE

Albuquerque Silvercrest Residence 4400 Pan American Freeway NE Albuquerque, NM 87107 Tel: (505) 883-1068 • Fax: (505) 883-0319 This facility is dedicated to providing senior citizens with a loving place to live and participate in a variety of social and spiritual activities available at the adjoining Corps Community Center.

• Close To Transportation • Monthly Food Commodities Available • Bingo • Monthly Birthday Celebration • Potlucks And Special Celebrations

We are a PRAC 202 subsidized housing for low income seniors 62+.

Rent is income based, Approx 30% of monthly income.

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• On-site Laundry Room • Trash Room On Each Floor • Community Rooms For Special Events • Utilities Included

51

2019 • residential

MY HA PPIES

ercise x E r egula

R

T

MOME Feelin NT: g safe and loved by sta ff

ls

Wel l Balanced Mea

Safet y &

Securit y

At The Rio Grande and Paloma Landing we know staying socially connected and feeling engaged becomes more important as we age. Healthy relationships, good nutrition and regular fitness programs are all included in our reasonable monthly rent! We’ll take care of the cooking, weekly housekeeping and maintenance, so you can spend more time with new friends and family. Whether you’ve heard of us before or are hearing about us for the first time, we’d love to have you as a guest for a delicious complimentary meal and personal tour of our beautiful communities.

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Call today to arrange a visit!

52

2331 Westside Blvd SE Rio Rancho, NM 87124

505-994-2800 © 2018 HSL

8301 Palomas Avenue NE Albuquerque, NM 87109

505-243-1979

NURSING HOMES (cont.)

Manzano del Sol Good Samaritan........................ 505-262-2311 5201 Roma Ave. NE

RESPITE CARE

Elite Senior Care.................................................. 505-379-2369 11024 Montgomery NE Sandia Senior Suites............................................... 505-792-8686

residential • 2019

Haven Care.......................................................... 505-275-2275 7801 Academy NE Bldg. 2, Ste. 202, Albuquerque NM 87109 www.havencarenm.com

SKILLED & INTERMEDIATE CARE

Manzano del Sol Good Samaritan........................ 505-262-2311 5201 Roma Ave. NE

SENIOR HOUSING REFERRAL

ABC’s of Assisted Living.................................... 505-225-4388 www.ABCSofAL.com

To learn more about our rehabilitation/skilled care and senior living communities, call (505) 256-6216. ptpubco.com

All faiths or beliefs are welcome.

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2019 • end-of-life services

FUNERAL PRE-PLANNING

French Funerals and Cremations......................... 505-275-7200 Five locations to serve you.

French Funerals and Cremations........................505- 843-6333 Five locations to serve you.

The Old Pine Box - Coffins, Caskets & Urns........ 505-286-9410 www.theoldpinebox.com

The Old Pine Box Handcrafted Solid Wood Caskets, Coffins & Urns Are you looking for a burial vessel that more appropriately aligns with your life or the life of someone you love?

end-of-life services • 2019

FUNERAL PRODUCTS / SERVICES

Proudly Serving New Mexico since 2004

www.theoldpinebox.com Contact us for FREE Funeral Planning Information

“Just bury me in an ‘ol pine box…”

505-286-9410

Hospice de la luz

We Honor Veterans is a national campaign by the Department of Veterans Affairs and the National Hospice and Palliative Care Organization.

Hospice de la Luz earned this distinction, hoping to serve all Veterans with respect, integrity and dignity.

Hospice de la Luz nurses, social workers, chaplains and caregivers are trained in:

505-217-2490 www.hospicedelaluz.com

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Unique care needs of our veterans Providing an array of programs to increase quality of life for veterans Utilizing complimentary therapies such as aroma therapy and touch therapy to increase daily joy

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HOSPICE 2019 • end-of-life services

Alliance Home Health Care & Hospice.................505-884-4080 5981 Jefferson Road NE Grief Support Services........................................ 505-842-7166 1113 University Blvd. NE; www.griefnm.org High Desert Hospice............................................ 505-585-2604 5801 Osuna Rd. A-107 Hospice de la Luz................................................ 505-217-2490 www.retreatnm.com Hospice Of New Mexico....................................... 505-872-2300 hospiceofnewmexico.com OnPointe at Home................................................ 505-828-0232 8725 Alameda Park, Albuquerque, NM

Lighting the Pathways to Healing 1113 University Blvd. NE, ABQ, NM 87102

www.GriefNM.org 505.842.7166

Online

PTPUBCO.com Free Stuff, Current & Past Issues, News, Health Tips & More!

R e du ce c aRegiv i ng S tReSS • REMEMBER to meet your physical needs; EAT nutritious meals, EXERCISE and get enough SLEEP

ptpubco.com

• ASK FOR HELP from faraway RELATIVES and FRIENDS , making a list of what they can do to help

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• Use help from COMMUNITY RESOURCES ; geriatric care manager, home health aides, homemakers and home repair services

• Give YOURSELF A BREAK and take time to RE LAX ; Adult day centers, home health agency, nursing homes, or assisted living residences may accept SHORT-TERM RESI DENTS

• Get ORGANIZED and stay POSITIVE : Simple tools like calendars and to-do lists can help you prioritize your responsibilities.

LET OUR FAMILY TAKE CARE OF YOURS

505-585-2603 HDHCare.com

end-of-life services • 2019

H I GH DESERT HOSPICE

HOSPICE SERVICES AVAILABLE: • Bereavement Support • Physician Visits • Family/Caregiver • Nursing Visits Counseling • Pain Management • Holistic Therapies • Medications (massage, music therapy, • Medical Social Services • Aide/Homemaker Services aromatherapy, therapeutic touch) • Spiritual Counseling ptpubco.com

Hospice is about compassion.

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2019 • end-of-life services

Hospice care provided by board certified specialists in Hospice and Palliative Care.

Physician and locally owned.

Medicare Certified.

Owners: Dr. Nolan, Dr. Standoli and Dr. Morgan

Hospice of New Mexico offers: • 24hour on-call RN and Physician

• Support for family and loved ones

• Focus on pain and symptom management

• Social work and Pastoral Care

• We Honor Veterans

• Bereavement support

To speak with our team directly please call

ptpubco.com

505-872-2300

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2900 Louisiana NE, Suite 100 Albuquerque, NM 87110 Fax: 505-888-4667 eFax: 505-214-5228

Website: www.hospiceofnewmexico.com Email: info@hospiceofnewmexico.com

> No high pressure approach > We are locally Owned and Operated > Digital Hearing Solutions to fit your Budget > Try before you buy 9am - 5pm by appointment Only!

www.TheHearingAidStore.com

ptpubco.com

Monday - Thursday Friday & Saturday

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2019 • glossary

Those familiar with resources, programs or organizations use short cuts or acronyms to talk about resources. Here is a glossary for some of the terms.

AAA: Area Agency on Aging

(The Triple A) Six Area Agencies on Aging serve the State of New Mexico; the Albuquerque/Bernalillo County area has one.

ADLs: Activities of Daily Living.

Routine personal activities such as bathing, dressing, toileting, eating and walking (ambulation).

Advance Directives:

Legal forms such as a “Durable Power of Attorney for Health Care and Instructions for Health Care and End-of-Life Decisions”. Also referred to as a “living will.”

APS: Adult Protective Services

Assisted Living: Assisted

living is an intermediate level – between independent living and nursing homes – of long-term care appropriate for many seniors.

Benefits Counseling:

A program of the NM Aging and Long-Term Services Department which provides information that might reduce your Medicare payments or help you with the costs of food, utilities and medications.

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Caregiver: anyone providing

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physical, financial or emotional support for a relative or loved one whose daily activities are limited by diminished mental or physical function.

Centennial Care: is the

name of the New Mexico Medicaid program. Centennial Care is

provided by three managed care organizations (MCOs). These services include physical health, behavioral health, long-term care and community benefits.

Most people who are currently enrolled in a New Mexico Medicaid program are eligible for Centennial Care. Eligibility for all Medicaid programs requires that individuals meet certain federal guidelines. These include citizenship, residency and income requirements.

To apply for Centennial Care coverage, you can complete an application on-line beginning October 1, 2013 at www.yes. state.nm.us. You may also apply in person at your local ISD office, by fax, or by mail. To download an application, go to ww.hsd.state. nm.us/isd/apply.html. If you have application questions, you can call HSD’s new Medicaid Expansion Hotline toll-free at 1- 855-6376574 or for general questions, please call 1-888-997-2583.

Continuity Of Care:

Range of resources and services which help caregivers in their efforts to maintain the care recipient’s quality of life.

Cremation Authorization Form:

An advance directive which allows you to authorize your body be cremated and to designate how you want your ashes disposed of.

Discharge Planning:

Medicare defines discharge planning as: “A process used to decide what a patient needs for a smooth move from one level of care to another.”

DNR: Do Not Resuscitate

DSA: City of Albuquerque/

Dual Eligibility: a person who qualifies for both Medicare and Medicaid

Durable Medical Equipment (DME):

Items such as wheelchairs, canes, walkers, ramps, etc.

HIPAA: Health Insurance

Portability and Accountability Act Under this 1996 Federal law, health care providers cannot release your medical information without your express consent.

HUD: U.S. Department of

Housing and Urban Development.

IADL: Instrumental Activities of Daily Living.

Institutional Medicaid: A Medicaid program that pays for nursing home care for individuals who are in a qualifying medical institution for at least 30 days when nursing home care is determined to be medically necessary.

ISD: Income Support Division of the New Mexico Human Services Department

Level of Care (LOC):

LIHEAP: Low-Income Home Energy Assistance Program

Medicaid: is a state and

federal government health insurance program that is administered by the state where eligibility is determined by the states established criteria. It is for people with low income and limited assets. Medicaid covers medical and personal care options, along with benzodiazepines, behavioral health drugs, not covered by Medicare. With prior approval/ authorization, it may also cover eyeglasses, hearing aids and dental work.

MEDBANK For information about prescription drug help for insured and non-insured contact 1-800-432-2080.

VA benefits – Medications may be provided at low or no cost depending upon your VA status.

PACE: A Program of All-

inclusive Care for the Elderly (PACE) Generic term for day health centers that include a medical clinic, adult day care, social services, rehabilitation, transportation, in-home services and inpatient care (when needed).

In Bernalillo County, this service is available through InnovAge. To qualify for PACE, the senior must be aged 55+ and live within the county or within 30 minutes travel from center. Free for recipients of both Medicare and Medicaid.

Private pay also accepted.

POA: Power of Attorney – a

legal form designating someone else to act on your behalf if you become unable to chose medical care for yourself.

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“Level of care” can mean a number of things depending on the context.

a variety of services including medical and non-medical care for those who have a chronic illness or disability.

Glossary • 2019

Bernalillo County Department of Senior Affairs

Long-Term Care (LTC):

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2019 • advertiser Index ptpubco.com 62

1st Premier Home Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 ABC’s of Assisted Living. . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 ABQ Elder Law, PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Access Solutions Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Adelante Development . . . . . . . . . . . . . . . . . . . . . . . . . 19 & 25 Albuquerque Silvercrest Residence . . . . . . . . . . . . . . . . . . . 51 Alliance Home Health Care. . . . . . . . . . . . . . . . . . . . . . . . . . . 2 APEX Home Health Services . . . . . . . . . . . . . . . . . . . . . . . . 30 Atencion Family Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Bee Hive Homes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Blue Cross Blue Shield. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

By Your Side HomeCare. . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Casa de Paz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Cornucopia Adult and Family Services. . . . . . . . . . . . . . . . . 27 El Paraiso Management Services. . . . . . . . . . . . . . . . . . . . . 44 Elite Senior Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Executive Senior Care Management. . . . . . . . . . . . . . . . . . . 41 FootPrints Home Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 For Your Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 French Family of Companies. . . . . . . . . . . . . . . . . . . . . . . . . 54 Geriatric Care Management / SilverRunner Transportation Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Grief Resource Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Haven Behavioral Healthcare. . . . . . . . . . . . . . . . . . . . . . . . 24 Haven Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Haverland Carter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Hawthorn Retirement Group . . . . . . . . . . . . . . . . . . . . . . . . . 52 High Desert Hospice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Home Instead Senior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Honor Home Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Hospice de la Luz . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Hospice Of New Mexico . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 House Calls of New Mexico. . . . . . . . . . . . . . . . . . . . . . . . . . 29 Inteli-Care LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Klarus Home Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Lovelace Health Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Manzano Del Sol Village. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

advertiser index • 2019

Meals on Wheels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 New Mexico Direct Caregivers Coalition. . . . . . . . . . . . . . . . 38 North Ridge Alzheimer’s Special Care Ctr.. . . . . . . . . . . . . . 47 Onpointe at Home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Presbyterian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Retreat Gardens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Right at Home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Sandia Senior Suites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Share Your Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 St. Anthony’s Home Healthcare . . . . . . . . . . . . . . . . . . . . . . 39 The Hearing Aid Store. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 The Old Pine Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 The Retreat Alzheimer’s Specialty Care. . . . . . . . . . . . . . . . 43 The Retreat at Home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 The Retreat Villas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Triple D Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Visiting Angels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Worth Hearing Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

NOT ES

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Some Medicare Advantage plans come with more advantages to make it easier to access care. Presbyterian plans include a free 24/7 PresRN nurse advice line and free Video Visits, letting you visit with a provider for minor ailments on your computer or smart phone. When you need it, you have access to Presbyterian’s hospitals, clinics, specialists, and more.

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To learn more, call us at (505) 923-8458 or 1-800-347-4766 (TTY 711), 8 am to 8 pm, seven days a week from October 1 through March 31 and Monday to Friday (except holidays) from April 1 through September 30. Or, visit us at phs.org/medicare to enroll or for more information.

Presbyterian Senior Care (HMO) and Presbyterian MediCare PPO are Medicare Advantage plans with a Medicare contract.

Enrollment in these plans depends on contract renewal.

phs.org/medicare Y0055_MPC051827_Accepted_ 06162018

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