2011 August Steps

Step by Step

THE Event for Remodeling Professionals REMODELING SHOW 2011 Published by the Remodelers Council of Lincoln • August 2011

Chairperson’s Message

by Jenny Samek

Time is running out to sign up to golf in the Remodelers Council Scholarship Golf Tournament to be held August 5 at Hidden Valley Golf Course. The proceeds from the tournament are used for scholarships for high school students entering the construction industry. The tournament is a great way to support the industry. If you haven’t signed up to golf, and are interested call Kayla at the HBAL office for more information. If you’re not a golfer, but want to help we can always use volunteers.

If you are looking for a good way to network with fellow members, even if you are only available for a couple hours let Kayla know. We’ll even feed you lunch for volunteering!

On another note, the week of August 22 is National Safe at Home Week. Use this as a reminder to update first aid kits in your house, your vehicles and your work sites; exchange expired items and stock up on used items.

Hope to see you all at the Golf Tournament on August 5!

Exhibit Hall: October 13 - October 15 Conference: October 12 - October 15 Lakeside Center at McCormick Place Chicago, IL USA Exhibit Hall Hours: Thursday, October 13, 2011........11:00 am - 5:00 pm Friday, October 14, 2011.............11:00 am - 5:00 pm Saturday, October 15, 2011...........9:00 am - 2:00 pm Remodeling Show is a full-service event, complete with the latest and greatest products, one-to-one discussions with manufacturers’ technical experts and shop talk with other remodeling professionals. Hosted side-by-side with DeckExpo, it Remodeling Show is the only national event exclusively serving the residential remodeling segment of the construction industry. Knowledge is power, and in this economy, you need every advantage you can get.

Make plans to attend today - it’s the one event you can’t afford to miss!

Find more information at www.remodelingshow.com

Thanks to the following members for contributing to the TP Run!

Bob & Margaret Schultz Jim & Sue Crawford The Frontier Group John & Kayla Harrison JL Exteriors

Brian Senkbeil Jennie Korth Mike Benker

We apologize if we missed anyone. If we missed you, let us know so we can thank you in next month’s issue!

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Remodelers Council Golf Tournament

Lincoln Home Builders Care Foundation Scholarship Golf Tournament Friday, August 5, 2011 Registration: 9:00 - 9:45 Shotgun Start at 10:00 a.m.

Hidden Valley Golf Course 10501 Pine Lake Road

$65 per golfer • 4-Person Scramble Friday, August 5, 2011 promises to be another day of fun, friendship and competition.

Please join us for the 19th Annual Remodelers Council Golf Tournament. The tournament is open to all HBAL members, Remodelers Council members, spouses and guests.

• Check-in: 9:00 - 9:45 • The tournament format is 18 holes, 4-person scramble.

• Shotgun start.

• Tournament is limited to 36 foursomes.

• Hamburgers & hot dogs will be served all day.

• This will be a handicapped event. Flights will be determined based on a 9 hole score randomly selected.

• $65 includes golf, cart, food & prizes.

• Prizes awarded in the banquet room upstairs following the tournament.

Sponsorship!!! If you are interested in sponsoring a hole or contributing to the Scholarship Golf Tournament, call the HBAL office at 402-423-4225. The cost to sponsor a hole is $100. All sponsors will be listed in the Lincoln Business Builder and a sign will be posted at the golf tournament.

To sign up, you may fax (402-423-4251) or mail this form to HBAL…or call (402-423-4225).

Remodelers Council Scholarship Golf Tournament Registration If you are interested in a designated foursome, please register all four players together. If not, you will be assigned a team.

1st Player ___________________________Company _______________________________________________ 2nd Player __________________________Company _______________________________________________ 3rd Player ___________________________Company _______________________________________________ 4th Player ___________________________Company _______________________________________________ Enclosed is $_________ for_____ players.

Make checks payable to Lincoln Home Builders Care Foundation.

Prepayment is required to play.

Fax this form to HBAL at 402-423-4251.

Or send it to: Lincoln Home Builders Care Foundation • 6100 S. 58th Street, Suite C • Lincoln, NE 68516

11  Lincoln Business Builder

Education Opportunity: CAPS

Save the Date!

CAPS I & II will be offered the last week of October 2011. Check the September issue of the Lincoln Business Builder for more information.

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NAHB’s Customer Service Course Now Online

Your Hometown Source For • House Beams • Columns • Brick Lintels • Joists & Deck • Miscellaneous Plate, Angle, Pipe & Tubing

APOLLO STEEL COMPANY Fabricating The Future of Nebraska 7200 Amanda Road, Lincoln, NE 68507 Phone: 402-466-8587 • Fax: 402-466-0594

NAHB’s Customer Service Course Now Online Make your business grow by keeping your clients happy during and after the sale. This course teaches you how to manage every phase of customer interaction from the initial contact through construction, the warranty period, and beyond. Keep your customers satisfied with planning, execution and follow-up of your projects and they’ll be spreading good news about you and your company for a long time to come. As a graduate of this course, you will be able to: • Understand customer expectations and behaviors • Set appropriate service criteria • Establish quality standards and communicate them • Administer the customer service process • Know your obligations for warranty service and fulfill them • Enhance your repeat and referral sales

This course is now available online! Visit www.nahb.org/customerservice to register.

The Customer Service course is required for the CGB & CGR designations, can serve as elective credit for the CGA & Master CSP designation programs and as continuing education credits for CAPS, CGA, CGB, CGR, GMB, CSP, Master CSP, CMP, and MIRM. This course can be taken anytime, anywhere on any computer with an internet connection.

13  Lincoln Business Builder