Short Courses and Customised Training Solutions

Empowering Excellence: Bespoke and Ready-Made Training Solutions

Changing Lives - Realising Potential www.hawktraining.com

Tel: 020 8891 0992

Table of Contents Click the links below to navigate to the relevant sections:

About Hawk Training Our Values

Bespoke Training Solutions Introducing Bespoke Training Solutions at Hawk Training

Professional Development Programmes Exploring Professional Development Programmes at Hawk Training

Professional Development Programmes: Qualifications Level 3 Management and Leadership qualifications Level 3 CMI Award in Principles of Management & Leadership Level 3 CMI Certificate in Principles of Management & Leadership Level 3 CMI Diploma in Principles of Management & Leadership Level 5 Management and Leadership qualifications Level 5 CMI Award in Management & Leadership Level 5 CMI Certificate in Management & Leadership Level 5 CMI Diploma in Management & Leadership Level 7 Strategic Management and Leadership qualifications Level 7 CMI Award in Strategic Management & Leadership Practice Level 7 CMI Certificate in Strategic Management & Leadership Practice Level 3 Coaching and Mentoring qualifications Level 3 CMI Award in Coaching and Mentoring Level 3 CMI CMI Certificate in Coaching and Mentoring Level 3 CMI Diploma in Coaching and Mentoring

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Level 5 Professional Coaching Practice qualifications Level 5 CMI Award in Professional Coaching Practice Level 5 CMI Certificate in Professional Coaching Practice Level 5 CMI Diploma in Professional Coaching Practice Level 5 Professional Mentoring Practice qualifications Level 5 CMI Award in Professional Mentoring Practice Level 5 CMI Certificate in Professional Mentoring Practice

Professional Development Programmes: Short Courses Level 3 Stepping up to Leadership Level 5 Stepping up to Operational Leadership Women in Leadership Coaching and Mentoring Fundamentals Managing Projects to Achieve Results Effective Change Management Motivating a Team Managing Teams Remotely Lean Six Sigma White Belt Lean Six Sigma Yellow Belt Lean Six Sigma Green Belt Kaizen: Continuous Improvement Workplace Organisation Managing Workplace Stress Emotional Resilience

Contact Us

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About Hawk Training Hawk Training, an 'outstanding' provider of education and training as recognised by Ofsted, brings over 30 years of experience to the forefront of professional development. Beyond apprenticeships, we offer a comprehensive suite of training services rooted in our dedication to building partnerships and collaborating closely with our clients. With decades of expertise, we specialise in creating tailored training solutions and professional development programmes to meet the unique needs and challenges of your organisation, ensuring we meet the evolving demands of the modern workplace.

Central to our ethos are our Bespoke Training Solutions, acknowledging that the requirements of an organisation often extend beyond standard solutions. Dedicated to crafting entirely customised training programmes from the ground up, we focus on understanding your specific objectives to deliver innovative solutions. Whether enhancing leadership and management capabilities, improving customer service, or refining soft skills, our commitment to personalisation fosters significant growth and development, precisely addressing your distinct challenges.

Our Professional Development Programmes complement our bespoke services by catering to a broad spectrum of business training needs with the flexibility for further customisation. These programmes aim to enhance leadership, communication, and team performance, structured to provide immediate and meaningful outcomes.

In partnership with the Chartered Management Institute (CMI) and as the recipient of the CMI's Innovation of the Year award in 2022, Hawk Training demonstrates a commitment to innovation and excellence. This strategic partnership ensures our programmes are aligned with industry standards and practices, with many solutions eligible for formal accreditation or recognition by the CMI, adding value to our clients’ achievements.

Our collaborative service approach enables us to understand the intricacies of your business and meet challenges innovatively. As your trusted partner, Hawk Training is dedicated to driving professional growth and organisational success with bespoke and rigorously tailored training solutions that transform outcomes.

Let Hawk Training unlock your full potential, driving professional growth and achieving remarkable outcomes, by being your trusted partner in navigating the complexities of professional development.

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Our Values At Hawk Training, our core values are the backbone of everything we strive for and represent an unyielding commitment to the ideals we hold dear. These values are embodied in the acronym FLITE: Forward Thinking, Learning, Integrity, Teamwork, and Empowering.

Our Forward Thinking approach ensures that we are always one step ahead in the ever-changing landscape of vocational education, identifying new methods and technologies that make learning more accessible and impactful.

Learning is at the heart of our operations, where we continually invest in educational innovation to provide relevant and timely programmes that serve the varied needs of our clients.

Integrity stands as a cornerstone of our business ethics; it is the compass that guides all our actions, from transparent communications to the respect we show to all stakeholders involved.

Teamwork emphasises our belief in collective intelligence and collaboration. We understand that the best outcomes arise when we work in unison with our partners, educators, and learners.

Finally, Empowering is what we aim to achieve every day. We empower not just through education, but by giving people the tools and confidence they need to take control of their careers and lives. Together, these values form the essence of Hawk Training’s mission to deliver outstanding vocational education and professional development services.

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Bespoke Training Solutions At Hawk Training, our Bespoke Training Solutions are designed to perfectly align with the unique demands of your organisation. By establishing a collaborative partnership, we tailor training solutions that directly address your specific objectives and workplace challenges. Bespoke Training Solutions not only enriches your team's skillset but also drives meaningful changes, contributing to your organisation's overall growth, innovation, and resilience. www.hawktraining.com

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Introducing Bespoke Training Solutions at Hawk Training At Hawk Training, we believe in the power of transformation through education. Our approach to developing bespoke training solutions is rooted in a deep understanding of your unique organisational challenges and aspirations. Tailored to meet the specific needs of your team and business, our process ensures that every solution is as unique as the organisation it serves. From the initial discovery of your vision to the final reflection on achieved outcomes, we walk you through a comprehensive, collaborative journey. Here's how we bring your bespoke training solutions to life, ensuring they not only meet but exceed your expectations:

Discovering Your Vision Our journey begins with in-depth conversations to grasp the essence of your organisation's goals and the specific training needs it faces. By conducting a thorough assessment of your team's existing skills, knowledge gaps, and overall capabilities, we are positioned to customise our approach to perfectly match your strategic ambitions. This initial phase is vital, as it establishes the groundwork upon which we build a bespoke training solution that not only addresses your immediate needs but also supports your long-term objectives. It's here that the collaborative partnership between Hawk Training and your organisation takes shape, setting the stage for a tailored training programme designed to achieve measurable success.

Crafting the Blueprint Leveraging the insights identified in the discovery phase, we thoughtfully design solutions tailored to the specific training needs of your organisation.

Our strategy incorporates a wide array of engaging and interactive learning methodologies, designed to cater to diverse learning styles and ensure a dynamic and effective training journey for all participants. We establish clear learning outcomes and devise strategies to achieve them, introducing precise benchmarks to monitor progress. Additionally, if desired, we seamlessly integrate options for qualifications and professional recognition within the training programme. This not only elevates the immediate value of the training but also provides participants with the opportunity to achieve formal recognition for their skill development, thereby enhancing motivation and promoting a culture of lifelong professional development. www.hawktraining.com

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Shaping the Experience Next, our focus shifts to the actual creation and development of training materials, ensuring each piece is infused with innovative content that speaks directly to your team's needs. We embark on a dynamic process of drafting, where initial versions of the training content are crafted to embody the learning objectives defined earlier. This stage is marked by a continuous loop of feedback and collaboration, inviting your insights to refine and enhance the materials. Together, we fine-tune the content, making necessary adjustments to perfectly align with your expectations and the specific challenges your team faces.

Bringing Learning to Life As we enter the implementation phase, the bespoke training programme transitions from concept to reality. This critical stage involves the actual deployment of the training, allowing learners to interact with the content firsthand within a nurturing and supportive setting. Our role extends beyond mere facilitators; we act as constant guides, offering ongoing support to ensure a smooth and enriching learning experience. Attentive to feedback from both participants and stakeholders, we remain flexible and poised to implement adjustments. This adaptability is key to enhancing engagement and optimising the effectiveness of the learning process. It's during this phase that the true impact of the training begins to materialise, as participants apply new skills and knowledge, contributing to the collective growth and success of your organisation.

Reflecting on Results The culmination of our bespoke training journey is a comprehensive evaluation of the programme's impact, meticulously comparing outcomes against the initial goals and learning objectives set forth at the beginning.

This reflective phase involves a thorough analysis of feedback collected from both participants and stakeholders, focusing on the tangible changes in knowledge, skills, and behaviours observed post-training. It's an opportunity for us to pinpoint areas for continuous improvement and to celebrate the successes achieved. Insights gained during this stage are invaluable, as they inform the refinement process for future training initiatives, ensuring that each iteration of our bespoke training solutions remains aligned with evolving organisational needs and continues to deliver meaningful, transformative results. www.hawktraining.com

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Professional Development Programmes Our Professional Development Programmes provide a versatile alternative to our apprenticeship offerings, tailored to support existing managers in developing their confidence while also nurturing newly appointed and aspiring leaders. These bespoke programmes cater to various levels within your organisation, from midcareer professionals to senior leaders, aligning with your strategic goals and addressing specific challenges to foster growth and success. www.hawktraining.com

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Exploring Professional Development Programmes at Hawk Training At Hawk Training, we understand that the need for effective, impactful training can often be urgent and diverse. That's why we've curated a comprehensive suite of Professional Development Programmes, designed to deliver off-the-shelf excellence tailored to meet the multifaceted challenges organisations face today. These ready-to-deploy courses provide an immediate solution to your training needs, offering a streamlined pathway to enhancing skills and knowledge across your team. Key benefits include:

Immediate Access to Expertise Our Professional Development Programmes are pre-designed by experts to cover a broad spectrum of critical business and leadership skills. From enhancing leadership capabilities to mastering project management and fostering emotional resilience, these courses are ready when you are, ensuring swift implementation to drive immediate results.

Flexibility and Customisation While the convenience of off-the-shelf is clear, we also recognise the importance of relevance. Each programme offers the flexibility to be customised, allowing us to tailor content to align with your specific organisational context and goals. This unique blend of readiness and adaptability ensures that your team receives training that is not only effective but also deeply resonant with their everyday challenges and your strategic objectives.

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Diverse Range of Programmes Our selection spans across essential areas such as Leadership and Management, Effective Change Management, Managing Teams Remotely, and Emotional Resilience, among others. This diversity ensures that whatever your organisation's current challenges or future ambitions, we have a programme ready to facilitate your journey towards success.

Accreditation and Recognition Elevating the value of our Professional Development Programmes, many offer the option to be accredited by the Chartered Management Institute (CMI) through nationally recognised qualifications or endorsed by CMI. This added benefit not only enhances the credibility of the training but also provides participants with a tangible testament to their professional growth, making it an investment in your team's future.

By choosing Hawk Training's Professional Development Programmes, you're opting for a solution that combines the efficiency of ready-made courses with the impact of bespoke training and the prestigious recognition of CMI accreditation. Embark on a journey of professional growth and organisational development with us, where immediate access to training excellence meets the depth of customised learning experiences and the distinction of recognised qualifications. Together, we can tackle the challenges of today and seize the opportunities of tomorrow.

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Tel: 020 8891 0992

Professional Development Programmes: Qualifications Our standalone qualifications cover a wide range of professional development areas, including leadership, management, coaching, and mentoring, offering diverse opportunities for skill enhancement. Designed to allow individuals and teams to focus on specific development needs, these programmes lead to nationally recognised qualifications through a flexible, modular approach. Individual learners engage in a blend of online learning and one-to-one coaching sessions, supported by a wealth of e-learning resources. For teams, customised group workshops are available in both face-to-face and virtual formats, complemented by e-learning access. This adaptable format is tailored to foster professional growth and align with strategic objectives, facilitating meaningful advancement for professionals at all levels.

Our Leadership and Management, and Coaching and Mentoring qualifications, awarded by the Chartered Management Institute (CMI), provide a comprehensive journey towards achieving excellence in management. Recognising that only a fraction of managers possess a recognised management qualification, our CMI-accredited courses offer a crucial edge in today’s competitive job market. These qualifications are tailored to real-world job roles and the skills employers demand, designed to not only enhance performance but also pave a clear path for career progression up to the esteemed Chartered Manager status.

Studying with CMI opens doors to more than just nationally recognised qualifications. It means joining a global network of over 143,000 members, gaining access to mentoring, support, and world-class learning resources. As the sole Chartered body for Management and Leadership, CMI sets the global standard for excellence, ensuring our qualifications equip you with the necessary tools, support, and guidance to tackle professional challenges head-on. These qualifications, created alongside employers, are proven to increase employability, productivity, and foster conscious leadership.

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With CMI, you'll learn and develop through digital learning resources and have the opportunity to achieve Chartered Manager status, the ultimate recognition of management and leadership excellence. Additionally, studying with CMI grants access to membership benefits, including a comprehensive online resource portal for continuous professional development (CPD), community support, and professional networking opportunities.

80% of managers said that a CMI qualification is a key part of becoming a professional manager

81% of individuals were able to share their new skills with their team

79% confirmed their new skills has increased overall team performance

CMI qualifications are your pathway to learning, developing, and connecting with a community of professionals, setting you on a trajectory towards leadership success and Chartered Manager status. Let’s explore the qualifications we offer:

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Level 3 Management and Leadership qualifications Our Level 3 Leadership and Management qualifications are designed for both practising and aspiring managers who play a pivotal role in supervising teams, managing projects, or overseeing team activities. Tailored to those in positions such as team leaders, supervisors and shift leaders, these qualifications focus on developing the skills necessary to set, monitor, and achieve specific goals and objectives through effective leadership. Participants learn to provide clear instruction, direction, and guidance, ensuring the successful day-to-day management of team activities and project tasks.

Completing the Certificate and Diploma qualifications at this level grants you Foundation Chartered Manager (fCMgr) status, marking the first step in a structured journey towards achieving the prestigious Chartered Manager designation. This pathway is crafted to support aspiring and early-career managers in their professional development, equipping them with the knowledge and skills to excel in their roles and progress towards becoming fully-fledged Chartered Managers.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 4 months

Delivery: Online, distance learning and self-study

Level 3 CMI Award in Principles of Management & Leadership Overview The CMI Level 3 Award in Principles of Management and Leadership is a focused, single-unit qualification designed for both current and emerging team leaders and supervisors. Offering a grounding in core managerial principles, it serves as an ideal initiation for those wanting essential leadership insights without diving into more extensive courses. Through distance learning and steadfast tutor support, learners can swiftly attain a reputable qualification, paving the way for deeper managerial pursuits.

Who can benefit from this qualification?

This qualification is suited to a range of individuals including: Team Leaders and Supervisors: Those at the helm of teams, keen to formalise their skills, will find this award enhances their ability to guide, direct, and achieve team objectives efficiently.

Qualification content To achieve this qualification learners are required to achieve one unit: Principles of Management and Leadership

Project Officers: Individuals responsible for overseeing specific projects can benefit from a foundational understanding of management principles, ensuring successful project execution.

Shift Managers and Forepersons: For those managing shifts or frontline operations, this qualification offers tools to better navigate daily challenges, streamline processes, and foster team cohesion.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 9 months

Delivery: Online, distance learning and self-study

Level 3 CMI Certificate in Principles of Management & Leadership Overview The CMI Level 3 Certificate in Principles of Management and Leadership is an advanced step up from the single unit award, offering a deeper exploration into management practices across three core units. This programme delves into personal development, stakeholder communication, and project delivery. Opting for this certificate over the introductory award allows learners a more comprehensive grasp of leadership principles, better preparing them for the complexities of managerial roles.

Who can benefit from this qualification?

Qualification content

This qualification is suited to a range of individuals including:

To achieve this qualification learners are required to achieve the following 3 units:

Aspiring Managers and Leaders: Those on the cusp of stepping into managerial roles will find that this certificate provides a more comprehensive foundation in leadership principles. It equips them with the nuances of day-to-day management, operational activities, and strategic guidance.

Managing Own Personal and Professional Development Building Stakeholder Relationships using Effective Communication Contributing to the Delivery of a Project

Team Leaders and Supervisors: Individuals already leading teams or supervising operations can enhance their skill set with a deeper understanding of managing personal and professional development, effective stakeholder communication, and project delivery.

Project Officers and Shift Managers: For those managing specific tasks or shifts, the certificate offers tools to manage projects more efficiently, ensuring goals align with organisational strategy and stakeholder needs.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 18 months

Delivery: Online, distance learning and self-study

Level 3 CMI Diploma in Principles of Management & Leadership Overview The CMI Level 3 Diploma in Principles of Management and Leadership offers an in-depth exploration of leadership essentials across its eight-unit structure. Catering to both current and aspiring managers, it covers leadership principles, budgeting, communication, and personal development. With more depth than the Award and Certificate, this diploma is perfect for those seeking a thorough grasp of management or aiming for senior roles. Its rich content ensures a holistic managerial experience.

Who can benefit from this qualification?

This qualification is suited to a range of individuals including: Current Team Leaders and Supervisors: Those already steering teams towards set objectives can refine their managerial approaches, boosting efficiency and fostering a more harmonious workplace environment.

Aspiring Managers: For those on the cusp of stepping into management roles, the diploma provides a solid foundation, equipping them with essential skills to confidently guide teams, manage budgets, and handle daily operational tasks.

Shift Managers and Forepersons: Professionals in these roles can enhance their decision-making prowess, understand the nuances of effective communication, and ensure projects align with overarching organisational goals.

Qualification content To achieve this qualification learners are required to achieve the following 8 units: Principles of Management and Leadership Managing a Team to Achieve Results Building Stakeholder Relationships using Effective Communication Contributing to the Delivery of a Project Managing Daily Activities to Achieve Results Managing Budgets and Resources Managing Data and Information Managing Own Personal and Professional Development

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Level 5 Management and Leadership qualifications Our Level 5 Leadership and Management qualifications are specifically crafted for current middle managers and leaders operating at the operations, division, departmental, or specialist levels. Ideal for those who report to senior managers or business owners, these qualifications are tailored to enhance the ability of practising or aspiring managers and leaders to effectively guide individuals and teams. The focus is on achieving the organisation's aims and objectives in alignment with its overall strategy. This programme equips participants with the advanced skills needed to navigate the complexities of leadership and management roles, ensuring they can contribute significantly to organisational success and strategic direction.

Good to know...

If you complete the Level 5 CMI Diploma in Management & Leadership and have 3+ years experience in a management role, you can apply for Chartered Manager status (CMgr) with the CMI via their fast track route.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 4 months

Delivery: Online, distance learning and self-study

Level 5 CMI Award in Management & Leadership Overview The CMI Level 5 Award in Management and Leadership is a concise, single-unit qualification tailored for both existing and aspiring managers. Providing an introduction to operational leadership, it's a perfect starting point for those seeking foundational managerial knowledge without the extended commitment of larger programmes. With distance learning and dedicated tutor support, learners can quickly gain a recognised qualification, setting the stage for further leadership exploration.

Who can benefit from this qualification?

Qualification content

This qualification is suited to a range of individuals including:

To achieve this qualification learners are required to achieve one unit:

Aspiring Managers and Leaders: Those poised to step into management roles will benefit from this introduction, gaining a foundational understanding of operational leadership that can serve as a stepping stone to more in-depth studies and responsibilities.

Principles of Operational Leadership and Management in an Organisational Context

Current Managers: Especially those in roles such as Operations, Divisional, Departmental, or Regional Managers who want a refresher or a structured approach to key management principles.

Specialist Managers: Individuals in specific functional roles, such as HR, finance, or marketing, can benefit by acquiring a broader view of leadership, enhancing their ability to collaborate and integrate their specialist skills within a larger organisational context.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 9 months

Delivery: Online, distance learning and self-study

Level 5 CMI Certificate in Management & Leadership Overview The CMI Level 5 Certificate in Management and Leadership, with its three units, offers a deeper and broader dive into management principles and processes compared to the L5 Award.

Designed for roles like Operations and Departmental Managers, it's ideal for those who have perhaps completed the Award and seek an expanded skill set in management and leadership across a broader range of management and leadership roles and responsibilities.

Who can benefit from this qualification?

This qualification is suited to a range of individuals including: Aspiring Managers and Leaders: Individuals ready to embark on managerial paths will find the certificate lays a robust foundation for leadership, enabling them to direct teams and integrate strategies seamlessly within an organisation.

Current Middle Managers: For those entrenched in roles like Operations, Divisional, Departmental, or Regional Managers, this certificate is an avenue to refine competencies, sharpen decision-making, and bolster alignment with overarching organisational imperatives.

Qualification content To achieve this qualification learners are required to achieve the following 3 units: Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success Creating and Delivering Operational Plans Using Reflective Practice to Inform Personal and Professional Development

Specialist Managers: Those honed in niche arenas—whether it's IT, finance, or other specialised sectors—will discover that the certificate provides an expansive managerial lens, fostering cross-functional collaborations and championing a holistic vision of success.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 18 months

Delivery: Online, distance learning and self-study

Level 5 CMI Diploma in Management & Leadership Overview The CMI Level 5 Diploma in Management and Leadership stands as an extensive qualification crafted to enhance the expertise of mid-level managers and leaders across a wide range of competencies in management and leadership. This diploma builds on the foundational principles introduced in the Award and Certificate levels, delving deeper into the essential skills and knowledge required for effective operational leadership and team success. It is perfectly suited for individuals in, or aspiring to, roles such as Operations and Departmental Managers, who seek to expand their managerial and leadership capabilities. The programme offers a comprehensive approach to developing the skills necessary for managing stakeholder relationships, projects, change, and financial aspects, alongside fostering personal and professional growth through reflective practice. This qualification prepares learners to adeptly lead individuals and teams, contributing significantly to the achievement of organisational objectives and promoting a culture of continuous improvement and excellence.

Who can benefit from this qualification?

This qualification is suited to a range of individuals including: Aspiring Managers and Leaders: Individuals looking to step into managerial roles will find the diploma equips them with the foundational knowledge and skills necessary to confidently lead teams, manage operations, and contribute to organisational success.

Current Middle Managers: Those already in roles such as Operations, Divisional, Departmental, or Regional Managers can enhance their existing skill set, improve decision-making capabilities, and better align their strategies with organisational goals.

Specialist Managers: Managers with specific functional roles, be it in HR, finance, marketing, or other departments, can gain a broader perspective of leadership, allowing them to collaborate effectively across functions and drive integrated success.

Qualification content To achieve this qualification learners are required to achieve the following 8 units: Principles of Operational Leadership and Management in an Organisational Context Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success Managing Stakeholder Relationships Managing Projects to Achieve Results Managing Change Creating and Delivering Operational Plans Managing Finance Using Reflective Practice to Inform Personal and Professional Development

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Level 7 Strategic Management and Leadership qualifications Our Level 7 Strategic Management and Leadership qualifications are designed for individuals aiming to excel in strategic management and leadership practices at the highest levels of an organisation. These qualifications are ideally suited for senior managers, regional managers, specialist managers, directors, and CEOs who are responsible for driving business activities and making strategic decisions. Catering to those who hold accountability to senior executives or business owners, the qualifications offer a comprehensive range of units reflecting the diverse tasks and activities essential for leadership roles at the strategic level. The programme empowers participants with the knowledge, skills, and behaviours required to lead with vision, influence organisational direction, and ensure the achievement of business objectives. Through this advanced qualification, leaders are equipped to navigate the challenges of senior management and leadership roles, fostering organisational growth and driving strategic initiatives.

www.hawktraining.com

Good to know...

If you complete the Level 7 CMI Certificate in Strategic Management & Leadership and have 3+ years experience in a management role, you can apply for Chartered Manager status (CMgr) with the CMI via their fast track route.

Tel: 020 8891 0992

Duration: Up to 4 months

Delivery: Online, distance learning and self-study

Level 7 CMI Award in Strategic Management & Leadership Practice Overview The CMI Level 7 Award in Strategic Management & Leadership Practice is a focused, single-unit qualification designed to provide leaders with a deeper understanding of strategic leadership within an organisational framework. This award addresses the essential aspects of strategic leadership, including theoretical perspectives, approaches, and the critical behaviours and skills needed for effective leadership at a strategic level. It aims to equip leaders with the ability to tackle complex organisational challenges and to set and achieve sustainable strategic objectives. Through exploring the role and context of strategic leadership and understanding the necessary leadership behaviours and skills, participants will be better prepared to navigate the intricacies of leading at a senior level.

Who can benefit from this qualification?

Qualification content

This qualification is suited to a range of individuals including:

To achieve this qualification learners are required to achieve one unit:

Senior Managers: Individuals in senior management positions looking to deepen their strategic leadership capabilities.

Strategic Leadership

Directors: Board members and directors aiming to refine their approach to strategic decision-making and leadership.

CEOs: Chief Executive Officers seeking to enhance their leadership practice within the organisational context.

Strategic Planners: Professionals involved in developing and implementing strategic plans who wish to strengthen their leadership skills.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 4 months

Delivery: Online, distance learning and self-study

Level 7 CMI Certificate in Strategic Management & Leadership Practice Overview The CMI Level 7 Certificate in Strategic Management & Leadership Practice is a detailed qualification focused on equipping leaders with a solid understanding of strategic leadership and strategy development within organisations. This certificate covers two main areas: enhancing strategic leadership skills and developing organisational strategy. It aims to provide leaders with the knowledge to navigate complex challenges, set and achieve strategic objectives, and influence the strategic direction of their organisation. Participants will learn about the role of strategic leadership, the behaviours and skills required for effective leadership at this level, and how to develop, implement, and monitor an organisational strategy to ensure its success.

Who can benefit from this qualification?

Qualification content

This qualification is suited to a range of individuals including:

To achieve this qualification learners are required to achieve one unit:

Directors: Board members and directors looking to deepen their understanding of strategic management and leadership within their organisations.

Strategic Leadership Developing Organisational Strategy

Senior Managers: Individuals in high-level management positions seeking to enhance their strategic leadership capabilities.

CEOs: Chief Executive Officers aiming to refine their strategic thinking and execution skills.

Strategic Planners: Professionals responsible for developing and implementing strategic plans within their organisations.

Business Owners: Entrepreneurs and business owners interested in gaining insights into strategic leadership to drive their business forward.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Level 3 Coaching and Mentoring qualifications Our Level 3 qualifications in Coaching and Mentoring are tailored for supervisors and firstline managers seeking to enhance their ability to develop the coaching and mentoring skills of individuals and teams within their organisation. These qualifications focus on equipping managers with the knowledge and techniques necessary to foster a supportive environment that aligns with and advances organisational objectives. By embracing this programme, participants will be well-prepared to inspire growth and improvement among their teams, reinforcing a culture of continuous learning and development that drives collective success.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 4 months

Delivery: Online, distance learning and self-study

Level 3 CMI Award in Coaching and Mentoring Overview The CMI Level 3 Award in Coaching and Mentoring is a specialised, single-unit qualification tailored for existing and aspiring supervisors and team leaders. This concise course offers a solid foundation in essential coaching and mentoring techniques, making it the perfect starting point for those keen on amplifying their leadership toolkit. Specifically designed for learners wanting to gain targeted insights without the commitment of larger certificate and diploma programmes, it serves as a swift yet comprehensive introduction to the field.

Who can benefit from this qualification?

This qualification is suited to a range of individuals including: Emerging Supervisors and Team Leaders: Those who are stepping into leadership roles for the first time can gain foundational coaching and mentoring skills to confidently guide their teams.

Qualification content To achieve this qualification learners are required to achieve one unit: Principles, Skills and Impact of Coaching and Mentoring

Existing Managers and Supervisors: Those already in supervisory roles can refine and enhance their existing skills, addressing any gaps in their mentoring and coaching techniques.

Shift Supervisors and Managers: Those responsible for managing teams across different shifts can use these skills to ensure consistent performance and seamless transitions.

HR and Training Professionals: Those who are involved in training, talent development, or human resources can integrate these coaching techniques into their employee development programmes.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 9 months

Delivery: Online, distance learning and self-study

Level 3 CMI Certificate in Coaching and Mentoring Overview The CMI Level 3 Certificate in Coaching and Mentoring is a focused two-unit qualification ideal for both established and aspiring first line managers, supervisors and team leaders. Perfect for those seeking more than the introductory Award yet not ready for the extensive Diploma, it offers a balanced dive into coaching principles and processes. Catering to roles such as supervisors and team leaders, this course blends in-depth insights with manageable content.

Who can benefit from this qualification?

This qualification is suited to a range of individuals including: Supervisors: Those in roles that oversee employees directly can use coaching and mentoring to guide their team's daily functions, improve performance, and resolve challenges more effectively.

Qualification content To achieve this qualification learners are required to achieve the following 2 units: Principles, Skills and Impact of Coaching and Mentoring Coaching and Mentoring Processes

Team Leaders: For individuals leading specific teams or projects, the certificate can help in developing team cohesion, enhancing individual performances, and ensuring the team achieves its goals.

Shift Managers: Responsible for the entire operations during specific shifts, shift managers can use mentoring and coaching skills to ensure all teams under them function optimally, handle challenges, and meet set objectives for their shift.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 18 months

Delivery: Online, distance learning and self-study

Level 3 CMI Diploma in Coaching and Mentoring Overview The CMI Level 3 Diploma in Coaching and Mentoring is an advanced qualification tailored for supervisors and first-line managers eager to master the nuances of coaching and mentoring. With a focus on six in-depth units, it stands out for those wanting a comprehensive understanding beyond what shorter courses offer. This diploma is ideal for individuals looking to invest in a deep, holistic grasp of coaching and mentoring techniques, setting them a step above peers who might have opted for the more concise award or certificate qualifications.

Who can benefit from this qualification?

This qualification is suited to a range of individuals including:

Qualification content

Supervisors and Team Leaders: Those who are in charge of guiding teams can harness these skills to enhance team performance, resolve conflicts, and foster a positive working environment.

To achieve this qualification learners are required to achieve the following 6 units:

Aspiring Managers: Individuals looking to move up the managerial ladder can benefit immensely as the qualification equips them with skills that are often seen as essential for higher managerial roles.

HR Professionals: Those in human resources can benefit from understanding the dynamics of coaching and mentoring, enabling them to implement such programmes within the organisation.

Principles, Skills and Impact of Coaching and Mentoring Coaching and Mentoring for Individual and Team Needs Coaching and Mentoring Relationships Coaching and Mentoring Processes Completing the Coaching and Mentoring Process Understanding Organisational Culture, Values and Behaviour

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Level 5 Professional Coaching Practice qualifications Our Level 5 Professional Coaching Practice qualifications are designed to empower individuals with the development of advanced professional coaching skills. This programme is specifically designed for those aspiring to deepen their coaching expertise, focusing on understanding and applying the essential skills required for impactful coaching practice.

Participants will gain comprehensive knowledge, skills, and behaviours necessary to conduct effective coaching sessions, ensuring they can deliver substantial outcomes. Emphasising professionalism, ethical behaviour, and a commitment to continual learning and development, this qualification prepares individuals to excel in their coaching roles, making a meaningful difference in the lives of those they coach.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 4 months

Delivery: Online, distance learning and self-study

Level 5 CMI Award in Professional Coaching Practice Overview The Level 5 Award in Professional Coaching Practice is a specialised, single-unit qualification designed to lay the foundational principles of effective coaching within a professional context. This course delves into the intricacies of the coaching relationship, covering roles, responsibilities, organisational frameworks, legal considerations, and quality assurance. With options for distance learning and dedicated tutor support, the course offers a quick and focused route to gaining a recognised qualification in coaching, positioning you well for further study or immediate application in the field.

Who can benefit from this qualification?

This qualification is suited to a range of individuals including: Aspiring Coaches: Individuals who are looking to transition into a coaching role will find this course an excellent starting point. It provides essential knowledge on the principles of professional coaching, equipping you to embark on a rewarding career in coaching with confidence.

Qualification content To achieve this qualification learners are required to achieve one unit: Principles of Professional Coaching

Current Coaches: Whether you're freelancing or working within an organisation, this course serves as a refresher and provides a structured framework for coaching. It offers insights into the legal and ethical aspects, enhancing your existing practice.

Managers and Leaders: Executives, team leaders, and managers who use coaching as part of their leadership style can formalise and deepen their understanding of coaching principles, enhancing their ability to foster talent within their teams.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 9 months

Delivery: Online, distance learning and self-study

Level 5 CMI Certificate in Professional Coaching Practice Overview The CMI Level 5 Certificate in Professional Coaching Practice is an in-depth, multi-unit qualification designed to provide a comprehensive understanding of the coaching profession. This programme is tailored to equip individuals with the essential knowledge, skills, and behaviours needed for delivering high-quality coaching. It covers a range of critical topics - from the foundational principles of coaching and the role of the professional coach to various strategies for delivering effective coaching sessions. Available through distance learning with dedicated tutor support, this qualification offers a robust platform for those wishing to excel in the coaching field or integrate coaching skills into their current roles.

Who can benefit from this qualification?

Qualification content

This qualification is suited to a range of individuals including:

To achieve this qualification learners are required to achieve the following 3 units:

Aspiring Coaches: This qualification serves as a comprehensive introduction. It covers both the theoretical and practical aspects, setting you up for success in your coaching journey.

Principles of Professional Coaching The Role of the Professional Coach Strategies for Delivering Professional Coaching

In-house Coaches: For those coaching within their own organisation, this qualification provides the tools to manage stakeholder relationships effectively and to adapt your coaching style to the specific needs of the coachee.

HR and L&D Professionals: This qualification is highly beneficial for those in Human Resources and Learning & Development roles, providing a solid grounding in how coaching can be effectively implemented within an organisation.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 18 months

Delivery: Online, distance learning and self-study

Level 5 CMI Diploma in Professional Coaching Practice Overview The CMI Level 5 Diploma in Professional Coaching Practice is an advanced, comprehensive qualification aimed at those committed to excelling in the coaching field. Combining in-depth theory with practical application, the course offers a holistic training experience for aspiring and existing coaches. With options for distance learning and dedicated tutor support, it sets the stage for mastery in professional coaching practice.

Who can benefit from this qualification?

Qualification content

This qualification is suited to a range of individuals including:

To achieve this qualification learners are required to achieve the following 8 units:

Professional Coaches: For those who are already in the coaching profession, this diploma provides an opportunity to deepen your practice, enhance your toolkit, and earn a qualification that will set you apart in a competitive market.

Senior Leaders and Executives: Senior leaders and managers can benefit from this course by integrating coaching techniques into their leadership style, thereby fostering a positive organisational culture.

HR and Organisational Development Professionals: Those involved in human resource management and organisational development can use the advanced coaching skills taught to improve employee engagement, talent development, and organisational performance.

Benefits of studying a CMI qualification

Principles of Professional Coaching The Role of the Professional Coach Strategies for Delivering Professional Coaching Professional Coaching Practice Note: This qualification contains a requirement for learners to be observed delivering coaching.

Learners must engage in two real-world coaching assignments, each comprising at least three sessions lasting 60-90 minutes.

Observations of one hour per assignment are mandatory and can be conducted in various formats.

1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Level 5 Professional Mentoring Practice qualifications The Level 5 Mentoring Practice qualifications from the CMI offer a focused exploration into the foundational principles and practices of effective mentoring. Tailored for both current and aspiring mentors, this qualification delves into the essential skills and knowledge needed to distinguish mentoring from coaching, understand how management and leadership principles can enhance mentoring practices, and execute mentoring strategies that empower mentees to pursue meaningful goals. It is an ideal choice for professionals looking to refine their mentoring abilities or expand their expertise into further learning areas. Through this qualification, participants will gain the insights and capabilities required to foster a supportive and productive mentoring environment, driving both personal and professional growth.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 4 months

Delivery: Online, distance learning and self-study

Level 5 CMI Award in Professional Mentoring Practice Overview The CMI Level 5 Award in Professional Mentoring Practice is a specialised, single-unit qualification focused on the integration of management and leadership concepts within the context of professional mentoring. It serves as a vital resource for mentors who aim to deepen their understanding of organisational culture, leadership, and change management, and how these factors impact the mentoring process. The course is designed to equip mentors with actionable insights that can be applied directly to their professional practice.

Who can benefit from this qualification?

This qualification is suited to a range of individuals including: Current Mentors: Those already engaged in mentoring roles who wish to enhance their professional practice by incorporating management and leadership principles.

Aspiring Mentors: Individuals looking to enter the field of professional mentoring, especially those with a background in management or leadership, will find this qualification to be an invaluable starting point.

Qualification content To achieve this qualification learners are required to achieve one unit: Management and Leadership Influences in Coaching and Mentoring

HR Professionals: Those in human resources roles can deepen their understanding of how mentoring integrates with organisational culture and leadership, thereby enhancing their capacity to support effective mentoring schemes within their organisations.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Up to 9 months

Delivery: Online, distance learning and self-study

Level 5 CMI Certificate in Professional Mentoring Practice Overview The CMI Level 5 Certificate in Professional Mentoring Practices is an in-depth, two-unit qualification designed to provide both foundational and advanced knowledge in the field of professional mentoring. The programme delves into the intricacies of management and leadership in the mentoring context and offers comprehensive insights into the role, adaptability, and skills required for effective mentoring practice .

Together, these units equip mentors with a holistic understanding of how to empower mentees in achieving meaningful goals within their organisational settings.

Who can benefit from this qualification?

Qualification content

This qualification is suited to a range of individuals including:

To achieve this qualification learners are required to achieve the following 3 units:

Existing Mentors: Experienced mentors can broaden their skill set and deepen their understanding of how leadership and organisational culture influence mentoring.

Management and Leadership Influences in Coaching and Mentoring Professional Mentoring Practice

Organisational Leaders: Executives and managers interested in implementing or improving mentoring programmes within their organisations will gain valuable insights.

Aspiring Mentors: This qualification provides a robust framework for those looking to transition into a mentoring role, offering them the skills needed to be effective and adaptable.

Note: This qualification contains a requirement for learners to be observed delivering mentoring.

Learners need access to mentees for two distinct mentoring assignments. Each assignment should include at least three sessions, lasting 60 to 90 minutes each. You must also be observed mentoring for 30 to 60 minutes, either in person or virtually.

Benefits of studying a CMI qualification 1. Digital Resources: Comprehensive digital content tailored to modules, plus exclusive access to the ManagementDirect portal.

2. Chartered Pathway: CMI is unique in offering a route to Chartered Manager, elevating your professional standing.

3. CMI Membership: All learners enjoy the rich benefits and resources of CMI Membership.

4. Professional Growth: Effortlessly manage your CPD via the ManagementDirect portal.

5. Global Community: Tap into mentorship, support, and networking from a 140,000-strong member base worldwide.

www.hawktraining.com

Tel: 020 8891 0992

Professional Development Programmes: Short Courses Hawk Training's Short Courses represent an innovative blend of off-the-shelf convenience and bespoke adaptability, designed to meet the evolving professional development needs of both teams and individuals. Our workshops cover a wide spectrum of essential topics, delivering targeted learning experiences that foster skill enhancement and organisational growth.

These ready-to-engage courses are crafted to provide immediate solutions to common workplace challenges and skill gaps, offering a practical and efficient way to elevate capabilities within your workforce. The true strength of our Short Courses lies in their flexibility; while they offer the ease of off-the-shelf accessibility, each course can also be tailored to better align with the specific objectives and culture of your organisation.

This customisation option ensures that the learning experience is not only relevant and directly applicable but also deeply resonant with your team's unique context and needs. Whether you're looking to bolster leadership skills, enhance team communication, or drive strategic thinking, our Short Courses provide a robust foundation for development, coupled with the opportunity to refine and focus content to maximise impact and outcomes.

Choose Hawk Training's Short Courses for a professional development solution that combines the best of both worlds: the readiness of pre-designed programmes with the personalised touch of customised training, all aimed at driving your organisation forward. Minimum cohort sizes of 6.

www.hawktraining.com

Tel: 020 8891 0992

Duration: 2 Days

Delivery: Face to Face or Online

Level 3 Stepping up to Leadership Overview This highly interactive two day course is designed to help aspiring leaders increase their confidence and develop a greater understanding of what it takes to be a great leader and manager. It tackles the challenges of transitioning from being a team member to a team manager head-on. This course will provide the tools, methods, and structure to balance time, tasks, team needs, performance management, and individual development. An optional third day is available for those who wish to achieve a nationally recognised and fully accredited CMI Level 3 Award in Principles of Management and Leadership qualification.

Who can benefit from this course?

Workshop content:

This course is suited to a range of individuals including: Emerging Leaders: Individuals newly promoted or looking to step into leadership roles soon will find a strong foundation to kickstart their leadership journey.

Current Managers: Those already in leadership positions can refresh their skills, gain new perspectives, and improve team management techniques.

Team Leaders: Individuals who oversee project teams, task forces, or smaller groups can enhance their strategic direction and interpersonal dynamics.

HR and L&D Professionals: Those responsible for training and developing staff can gain insights into contemporary leadership practices.

Any Professional: Any individual wishing to improve their communication, team management, and leadership strategy will find value in this workshop, as the skills taught are universally beneficial in professional settings.

www.hawktraining.com

Leadership Styles: Exploring diverse leadership methodologies, including Transformational Leadership.

Team Building & Development Curve: Mastering team cohesion and mapping growth trajectories.

Coaching & Mentoring: Empowering techniques to nurture and elevate team potential.

Emotional Intelligence & Communication: Harnessing selfawareness and honing effective communication dynamics.

SMART Goals & Performance Management: Setting actionable objectives and enhancing team outcomes.

Strategy & Golden Thread: Ensuring all actions align with overarching organisational goals, and much more!

Tel: 020 8891 0992

Duration: 2 Days

Delivery: Face to Face or Online

Level 5 Stepping up to Operational Leadership Overview Stepping up to Operational Leadership is tailored for current middle to senior managers, those newly appointed, or aspirants aiming for such leadership roles. This interactive workshop delves deep into the dynamics of operational leadership, honing skills in effective communication, reflective practice, and understanding organisational culture. Attendees will master key aspects like delegation, performance management, and leading in high-demand operational contexts. Beyond skill acquisition, this workshop provides a stepping stone for further leadership growth. An optional third day is available for those wishing to achieve the CMI Level 5 Award in Management and Leadership.

Who can benefit from this course?

This course is suited to a range of individuals including: Operational Managers: Those overseeing daily operations and looking to refine their leadership techniques and strategies.

Middle Managers: Professionals steering departmental teams, bridging the gap between senior leadership and frontline staff.

Project Managers: Individuals responsible for specific projects, aiming to align their objectives more closely with organisational goals.

HR Managers: Those focused on employee relations, training, and development, and keen on understanding leadership dynamics to facilitate better internal programmes.

Change Managers: Professionals overseeing transformational changes within the organisation, seeking tools to lead effectively during transitions.

www.hawktraining.com

Workshop content: Leadership Dynamics: Delve into various leadership styles and their impact in a 24/7 working environment.

Organisational Alignment: Understand the significance of mission, vision, and aligning teams to organisational objectives.

Team Development: Explore stages of team building, fostering trust, and promoting a culture of respect.

Performance Mastery: Techniques for effective performance management, delegation, and constructive feedback.

Effective Communication: Grasp the essentials of impactful verbal and nonverbal communication strategies.

Change Management: Equip yourself with strategies and tools to lead teams effectively through periods of change., and more!

Tel: 020 8891 0992

Duration: 4 Days

Delivery: Face to Face or Online

Women in Leadership Overview Our Women in Leadership programme is a year-long programme offering a quartet of workshops aimed at empowering emerging and seasoned female leaders. Rooted in real-world challenges and opportunities specific to women in leadership roles, it interweaves self-awareness, strategic thinking, and impactful communication, all set within the complexities of modern organisational dynamics. Addressing gender stereotypes, championing emotional intelligence, and pioneering change, participants will conclude this journey with renewed confidence, clear leadership strategies, and an unwavering path towards their professional aspirations in a traditionally male-dominated landscape. For an additional fee, delegates can choose to have their learning formally accredited by means of a CMI L3 Award in Principles of Management and Leadership or a L5 Award in Management and Leadership qualification.

Who can benefit from this course?

This course is suited to a range of individuals including: Aspiring Female Leaders: Women aiming to step into leadership roles will acquire the foundational skills and understanding to navigate the challenges specific to their gender in professional settings.

Established Women in Leadership: Seasoned leaders seeking to refresh their skill set, address gender-specific challenges, and enhance their leadership strategies in contemporary organisational landscapes.

Professionals in Male-Dominated Sectors: Women working in traditionally male-centric sectors will gain the tools to assert their presence, communicate effectively, and lead with confidence.

HR and Diversity Professionals: Individuals responsible for fostering diverse and inclusive work environments can gain insights into the unique challenges and strengths that women bring to leadership roles.

www.hawktraining.com

Tel: 020 8891 0992

Women in Leadership Workshop content: Workshop 1: Know Yourself – Skills, Talent and Behaviours Exploring Leadership and Management in 2024.

Developing Self-Awareness and setting personal goals.

Overcoming Imposter Syndrome and gender stereotypes.

Mastering Effective Communication and self-care.

Addressing behaviours like Self-Sabotage and Tall Poppy Syndrome.

Understanding the impact of culture and values on leadership.

Workshop 2: The Leadership Challenge Implementing the Five Practices of Exemplary Leadership.

Enhancing Emotional Intelligence for managing criticism and negative emotions.

Building confidence and visualising success as a woman in business.

Engaging in reflective practices and accessing a community of women leaders.

Workshop 3: North Star Revisiting values-based leadership through Reflective Practice.

Utilising DiSC Personality Profiling for personal insights.

Engaging in Blind Coaching and developing a personal Vision Statement.

Workshop 4: The Way Forward – Harnessing Change Reviewing personal diagnostics and leading change in a dynamic world.

Applying the GROW model for self-coaching and coaching others.

Adapting to hybrid working environments and future trends.

Developing strategies for career negotiation and raising your professional profile.

Concluding with Reflective Practice and Action Planning.

www.hawktraining.com

Tel: 020 8891 0992

Duration: 1 Day

Delivery: Face to Face or Online

Coaching and Mentoring Fundamentals Overview This comprehensive course is designed for individuals at various stages of their management career, from those newly stepping into management roles to experienced managers responsible for implementing coaching and mentoring policies within their organisations. Participants will learn essential skills and knowledge to extract the best performance from their team through effective coaching and mentoring. Covering everything from identifying opportunities for coaching and mentoring, planning programmes, conducting sessions using proven models, to reviewing progress and fostering productive working relationships, this course provides a foundation for developing a supportive and empowering leadership style. Accredited by the Chartered Management Institute (CMI), attendees will receive a Level 3 CMI certificate and a complimentary year's affiliate membership, granting access to a wealth of resources and e-learning opportunities.

Who can benefit from this course?

This course is suited to a range of individuals including: New Managers: Individuals recently promoted to management positions who need to develop their coaching and mentoring skills to support their team effectively.

HR Professionals: Those involved in human resources looking to implement or improve coaching and mentoring programmes within their organisations.

Senior Executives: Leaders seeking to enhance their leadership capabilities through the application of advanced coaching and mentoring techniques.

Learning and Development Specialists: Professionals tasked with developing and delivering training and development programmes focused on coaching and mentoring within their organisations.

Team Leaders: Individuals leading teams who wish to improve team performance and dynamics through effective coaching and mentoring practices.

www.hawktraining.com

Workshop content: Understanding of Coaching and Mentoring Models: Gain insights into various models and their application in different contexts.

Facilitation of Coaching and Mentoring Sessions: Learn how to conduct impactful sessions using proven techniques.

Skills and Behaviours for Coaching and Mentoring: Develop the essential skills and behaviours required to be an effective coach or mentor.

Programme Development: Understand how to design and implement coaching and mentoring programmes tailored to individual and team needs.

Goal Setting and Motivation: Master techniques for assisting others in setting realistic goals and employing motivational strategies.

Application of the Johari Window: Learn how this model can enhance coaching and mentoring relationships.

Monitoring and Reviewing Progress: Acquire methods for tracking and evaluating the progress of coaching and mentoring interventions.

Tel: 020 8891 0992

Duration: Half Day

Delivery: Face to Face or Online

Managing Projects to Achieve Results Overview This comprehensive workshop is designed to equip participants with a thorough understanding of the project lifecycle and its significance in structuring successful projects. Through exploring various project management tools and techniques, attendees will learn how to develop effective project plans, essential for the monitoring and control of projects. The course covers crucial aspects such as identifying project outcomes, resource allocation, risk management, and communication strategies, alongside the integration of process management to support and direct project trajectories. Additionally, the workshop addresses the management of project direction changes and the procedures for closing a project, including outcome evaluation, feedback solicitation, and the identification of lessons learnt. Engaging discussions and activities throughout the session will enable participants to apply these concepts directly to their own projects, enhancing their project management skills and effectiveness.

Who can benefit from this course?

This course is suited to a range of individuals including: Aspiring Project Managers: Individuals looking to transition into project management roles, seeking to enhance their theoretical knowledge with practical skills.

Operational Managers: Managers responsible for overseeing day-to-day operations who wish to incorporate project management principles to improve efficiency and outcomes.

Strategy and Planning Professionals: Those involved in organisational strategy and planning, aiming to align project outcomes with strategic goals.

Change Management Specialists: Professionals specialising in change management, interested in understanding project management's role in facilitating organisational change.

www.hawktraining.com

Workshop content: Project Lifecycle Understanding: Grasping the importance of the project lifecycle in delivering projects that align with organisational strategy.

Project Management Tools and Techniques: Mastering the setup, planning, and management of projects using industrystandard tools and techniques.

Resource Allocation and Risk Management: Strategies for effectively allocating resources and managing risks within projects.

Communication and Process Management: Developing effective communication strategies and understanding the role of process management in guiding project direction.

Closing Projects: Techniques for closing projects successfully, including evaluating outcomes, seeking feedback, and identifying lessons learnt.

Tel: 020 8891 0992

Duration: 1 Day

Delivery: Face to Face or Online

Effective Change Management Overview In today's rapidly evolving business landscape, the ability to manage change effectively is crucial for organisational success. This workshop is designed to equip participants with the essential skills and knowledge needed to lead and manage change initiatives within their organisations. Drawing on insights from the Harvard Business Review's study on change, which highlighted a high rate of change initiative failures, this course emphasises the importance of strategic planning, stakeholder management, and effective communication. Participants will learn how to design change plans, create budgets for change management, and gain the buy-in necessary from key stakeholders to ensure a smooth transition. Through a blend of management skills and practical tools, this workshop prepares leaders to act as efficient agents of change, navigate challenges, and drive their organisations forward in times of uncertainty.

Who can benefit from this course?

This course is suited to a range of individuals including: Team Leaders: Those leading teams and looking to implement change strategies effectively within their departments.

Accidental Managers: Individuals who have excelled in their roles and have been promoted to management positions without formal leadership training.

New Managers: Professionals transitioning from team members to managerial roles, seeking to acquire the skills necessary for leading teams through change.

Senior and Experienced Managers: Seasoned leaders looking to update their change management skills to adapt to the modern, constantly evolving work environment.

Project Managers: Those overseeing projects and needing to apply leadership techniques to manage change effectively within project teams.

www.hawktraining.com

Workshop content: Building a Case for Change: Learning how to articulate the need for change compellingly.

Developing a Change Management Plan: Sketching out an outline plan that addresses the key facets of managing change.

Effective Communication Strategies: Mastering the art of communicating change to various stakeholders to ensure clarity and minimise resistance.

Gaining Commitment: Techniques for securing the support and commitment of staff and key stakeholders.

Identifying Change Agents and Support Mechanisms: Recognising individuals within the organisation who can drive change and establishing support systems for the change process.

Managing Costs and Driving Forces: Understanding the financial implications of change initiatives and leveraging driving forces to facilitate change.

Tel: 020 8891 0992

Duration: 1 Day

Delivery: Face to Face or Online

Motivating a Team Overview This engaging workshop delves into the essence of motivation, exploring both the internal process that propels us towards our goals and the strategies for fostering an environment that encourages self-motivation within teams. Participants will gain insights into key theories of motivation and power, identify personal barriers and limiting beliefs that obstruct achieving potential, and consider the role of physical needs such as diet and exercise in maximising motivation. The course challenges the traditional notion of motivating others directly, instead focusing on how to cultivate conditions that promote autonomy, mastery, and gratitude, thereby enabling individuals to find their own motivational drive. Attendees will learn practical approaches to understanding and leveraging their motivation triggers, setting effective goals, and creating a supportive environment for team motivation and success.

Who can benefit from this course?

This course is suited to a range of individuals including: Team Leaders and Managers: Those in leadership positions looking to inspire and motivate their teams more effectively by understanding and applying modern motivation theories.

HR Professionals: Individuals responsible for employee development and organisational culture who can implement strategies to create motivating work environments.

Personal Development Coaches: Coaches focusing on helping clients achieve their personal and professional goals through increased motivation.

Learning and Development Specialists: Professionals tasked with designing and delivering training programmes that enhance motivation and engagement within organisations.

Health and Wellness Advisors: Advisors who support individuals in understanding the connection between physical well-being and motivation, including the impact of diet and exercise.

www.hawktraining.com

Workshop content: Introduction to Motivation: Exploring the concept of motivation and its critical role in personal and professional success.

Identifying Barriers to Motivation: Recognising internal obstacles and limiting beliefs that hinder motivation.

Leveraging Motivation Triggers: Techniques for identifying and utilising personal triggers to boost motivation.

Goal Setting and Outcomes: Strategies for setting effective goals that enhance motivation and drive towards desired outcomes.

Motivation Theory for Self and Others: Understanding key theories of motivation and how to apply them to self-motivation and creating motivational environments for others.

Nutrition and Motivation: Discussing the impact of diet, including the role of foods like dark chocolate, on motivation levels.

Creating a Motivational Environment: Strategies for fostering an environment that encourages self-motivation through flexibility, autonomy, mastery, and gratitude.

Tel: 020 8891 0992

Duration: 1 Day

Delivery: Face to Face or Online

Managing Teams Remotely Overview The shift towards remote work has been accelerated by the COVID-19 pandemic, highlighting the need for effective remote team management skills. Drawing on insights from a recent McKinsey report and studies by the Office for National Statistics, this workshop is designed to equip managers with the necessary knowledge, skills, and behaviours to lead remote teams without compromising on productivity or motivation. Participants will explore the nuances of remote versus co-located team management, focusing on leadership, communication, delegation, performance management, and the emotional wellbeing of team members.

Through practical advice and strategies, this workshop aims to build the capacity of managers to foster motivated, empowered, and productive remote teams.

Who can benefit from this course?

This course is suited to a range of individuals including: Human Resources Professionals: Those involved in HR are pivotal in shaping remote work policies, supporting managers in transition to remote leadership, and fostering a culture that supports remote work. This course can provide them with insights into best practices for remote team management.

Operations Managers: Those responsible for the day-today operations of a business, especially in a remote setting, need to master the art of remote team management to ensure operational efficiency and team productivity.

Customer Service Managers: Leaders in customer service often manage remote customer service teams. This course can help them develop strategies for effective communication, team motivation, and performance management in a remote environment.

www.hawktraining.com

Workshop content: Leading a Remote Team: Understanding the leadership qualities and strategies essential for remote team management.

Effective Communication: Utilising collaborative platforms, conducting productive remote meetings, and setting clear targets for remote teams.

Delegating and Managing Performance Remotely: Techniques for delegating tasks and managing team performance from a distance.

Supporting Emotional Wellbeing and Motivation: Strategies to manage the emotional wellbeing of remote team members and keep them motivated.

Building and Maintaining a Productive Remote Team: Insights into creating a team culture that is motivated, empowered, and productive, regardless of location.

Remote Management Skills Development: Enhancing managers' skills in remote delegation, providing feedback, and coaching team members effectively.

Tel: 020 8891 0992

Duration: 1 Day

Delivery: Face to Face or Online

Lean Six Sigma White Belt Overview The Lean Six Sigma White Belt workshop offers a foundational insight into Lean methodologies, a set of skills and behaviours designed to promote positive change within businesses by eliminating waste and focusing on value-added activities. Originating from the pioneering practices of Toyota and building upon the early ideas of Henry Ford, Lean principles have been transforming businesses worldwide for over six decades. This course covers the measurable impacts of Lean on quality, cost, and delivery, demonstrates how Lean can empower staff and promote accountability, and introduces key Lean concepts such as 5S, Kaizen, and problem-solving.

Participants will learn to identify wastes and develop action plans for improvement, fostering an organised and efficient workplace that engages employees at all levels.

Who can benefit from this course?

This course is suited to a range of individuals including: Operational Staff: Individuals involved in day-to-day operations who will directly apply Lean techniques to improve their work processes.

Middle Managers: Managers responsible for supervising teams and processes, looking to embed Lean principles to drive efficiency and foster a culture of continuous improvement.

HR and Organisational Development Professionals: Those tasked with developing training programmes and strategies to promote a Lean culture within the organisation.

Business Owners and Entrepreneurs: Leaders seeking to implement Lean methodologies to streamline operations, reduce costs, and enhance product or service quality.

Workshop content: Lean Principles Awareness: Understanding the significance of Lean and its impact on business performance.

Waste Identification: Developing the skill to recognise and eliminate non-value-added activities.

Application of Lean Techniques: Gaining knowledge on key Lean tools such as 5S, Kaizen, and problem-solving, and how to apply them effectively.

Action Planning for Improvement: Crafting efficient action plans to implement Lean improvements within the workplace.

Continuous Improvement Coordinators: Specialists focused on implementing and sustaining Lean initiatives across various departments or the entire organisation.

www.hawktraining.com

Tel: 020 8891 0992

Duration: 1 Day

Delivery: Face to Face or Online

Lean Six Sigma Yellow Belt Overview The Lean Six Sigma Yellow Belt training is designed to provide participants with a foundational understanding of Six Sigma techniques, metrics, and basic improvement methodologies. This course equips Yellow Belts with the knowledge required to support Six Sigma improvement projects within their organisation, focusing on enhancing production and transactional systems to meet customer expectations and achieve the organisation's financial goals more effectively. Attendees will learn about the roles within Lean Six Sigma, the importance of teamwork, the DMAIC (Define, Measure, Analyse, Improve, Control) methodology, the Voice of the Customer, process mapping, root cause analysis, selecting improvement solutions, risk management, and sustaining improvements through ongoing process measurement and statistical process control.

Who can benefit from this course?

This course is suited to a range of individuals including: Quality Assurance Professionals: Those involved in maintaining and improving product or service quality, interested in applying Lean Six Sigma methodologies.

Operational Analysts: Analysts tasked with optimising operational processes, seeking to utilise Lean Six Sigma tools for process improvement.

Project Coordinators: Individuals responsible for coordinating projects, including Six Sigma initiatives, aiming to understand their role within these projects better.

Product Managers: Managers looking to apply Lean Six Sigma principles to enhance product development processes and increase customer satisfaction.

Workshop content: Foundational Knowledge of Lean Six Sigma: Understanding the origins, aims, focus, and structure of Lean Six Sigma.

Understanding of DMAIC Methodology: Gaining insights into the main Lean Six Sigma methodology for project management and process improvement.

Application of Lean Six Sigma Principles: Learning how to apply key Lean Six Sigma principles to real-world scenarios.

Role of Yellow Belts: Comprehending the crucial role Yellow Belts play in supporting Six Sigma projects and contributing to continuous improvement efforts within their organisation.

HR Professionals: Those in human resources interested in understanding Lean Six Sigma to support organisational development and performance improvement initiatives.

www.hawktraining.com

Tel: 020 8891 0992

Duration: 1 Day

Delivery: Face to Face or Online

Lean Six Sigma Green Belt Overview The Lean Six Sigma Green Belt training is designed to provide employees with a comprehensive understanding of process management and the Six Sigma methodology, equipping them with the necessary tools and techniques to contribute effectively to their organisation's objectives. This course enhances the effectiveness of employees in project leadership, fosters personnel buy-in for Six Sigma, and improves day-today workplace activities by reducing cycle times, improving quality, and minimising waste. Building on the methodologies introduced in the Six Sigma Yellow Belt, the Green Belt level focuses on data gathering and interpretation, leading problem-solving exercises, and managing projects. Participants will learn to identify profit-eating practices within their processes and support larger system projects led by Black Belts, driving significant improvements in quality, cost, and delivery through the application of Lean principles.

Who can benefit from this course?

This course is suited to a range of individuals including: Process Improvement Specialists: Professionals focused on enhancing process efficiency, quality, and waste reduction within their organisations.

Quality Assurance Managers: Managers responsible for maintaining and improving quality standards, seeking to apply Lean Six Sigma principles to achieve these goals.

Operations Managers: Those overseeing the operational aspects of a business, interested in utilising Lean Six Sigma to improve operational efficiency and reduce costs.

Product Development Managers: Individuals involved in product development looking to integrate Lean Six Sigma methodologies to enhance product quality and streamline development processes.

Supply Chain Managers: Managers looking to optimise supply chain operations through Lean Six Sigma techniques, improving delivery times and reducing waste.

www.hawktraining.com

Workshop content: Key Principles of Green Belt Lean Six Sigma: Understanding the fundamental concepts and how they differ from the Yellow Belt level.

Problem Definition and Techniques: Learning how to clearly define problems and employ techniques to address them.

Data Measurement and Analysis: Techniques for measuring and planning data collection, analysing data using Statistical Process Control.

Implementation and Control: Strategies for implementing actions, controlling progress, and ensuring sustained change.

Project Identification and Selection: Identifying potential projects and selecting those with the highest impact on quality, cost, delivery, efficiency, and the environment.

Engaging and Energising Employees: Empowering the workforce to take ownership of improvements and sustain positive changes.

Tel: 020 8891 0992

Duration: Half Day

Delivery: Face to Face or Online

Kaizen: Continuous Improvement Overview The Kaizen - Continuous Improvement workshop is designed to introduce participants to the principles of Kaizen, a performance improvement methodology that encourages small, continuous changes for breakthrough improvements. This approach allows every member of an organisation to take ownership of their areas, fostering a culture of continuous improvement and adaptability to meet changing customer or service needs. By focusing on reducing costs, achieving immediate results, reducing waste, and energising employees through participation in change initiatives, Kaizen offers a versatile tool applicable across various sectors, including manufacturing and healthcare. The workshop covers understanding the concept of 'good change', identifying and overcoming barriers to change, waste elimination, and effective action planning using the PDCA (Plan-Do-Check-Act) cycle.

Who can benefit from this course?

This course is suited to a range of individuals including: Process Improvement Specialists: Professionals dedicated to enhancing operational efficiency and process optimisation within their organisations.

Quality Managers: Those responsible for maintaining and improving quality standards, interested in applying Kaizen to reduce errors and enhance product or service quality.

Team Leaders and Supervisors: Front-line leaders seeking to engage their teams in continuous improvement efforts and foster a proactive approach to problem-solving.

Operational and Production Managers: Managers overseeing production or operational processes, aiming to implement Kaizen for cost reduction and waste elimination.

Workshop content: Understanding of Kaizen Principles: Gain a comprehensive understanding of Kaizen and its impact on business improvement.

Identification and Elimination of Waste: Learn to identify various forms of waste in processes and develop strategies for their elimination.

Effective Action Planning: Master the art of creating and implementing action plans for continuous improvement using the PDCA cycle.

Employee Engagement in Improvement Processes: Understand how to motivate and involve employees in suggesting and implementing changes for improvement.

HR and Organisational Development Professionals: Individuals looking to cultivate a culture of continuous improvement and employee engagement within their organisations.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Half Day

Delivery: Face to Face or Online

Workplace Organisation Overview The Workplace Organisation workshop offers a comprehensive guide to mastering systematic techniques aimed at enhancing the organisation within workplaces and processes. This course is designed to equip participants with the tools necessary to organise and, more crucially, maintain an organised state in their work environment. By empowering individuals at all levels to take ownership of their surroundings, the workshop demonstrates proactive and effective methods for workplace organisation. Utilising techniques that have been proven successful in world-class companies, participants will learn how to conduct 5S audits, gain confidence in suggesting changes, use data to support their suggestions, implement a systematic 5-step process to sustain changes, and develop action plans to ensure these changes are maintained.

Who can benefit from this course?

This course is suited to a range of individuals including:

Workshop content:

Facilities Managers: Professionals responsible for the maintenance and efficiency of physical workspaces, seeking strategies for improving workplace organisation.

Understanding the 5 Steps of Workplace Organisation: An in-depth look at each step within the 5S framework (Sort, Set in Order, Shine, Standardise, Sustain) and their application.

Operational Managers: Managers overseeing daily operations who wish to enhance efficiency and productivity through better workplace organisation.

Conducting a 5S Audit: Learning how to perform audits to identify areas for improvement and track progress.

HR Professionals: Individuals in human resources looking to foster a more organised and efficient work culture across the organisation.

Sustaining Changes: Strategies for ensuring that improvements made to the working environment are sustained over time.

Quality Control Specialists: Specialists aiming to reduce errors and enhance operational efficiency by implementing organised work environments.

Red Tagging: Techniques for removing and controlling unnecessary items in a business to improve efficiency.

Team Leaders: Leaders seeking to improve team efficiency and morale by creating a more organised and productive working environment.

Efficient Workplace Layout: How to reorganise and layout working environments to maximise efficiency and productivity.

www.hawktraining.com

Tel: 020 8891 0992

Duration: Half Day

Delivery: Face to Face or Online

Managing Workplace Stress Overview In the fast-paced environment of modern workplaces, managing stress has become a crucial skill for maintaining productivity and personal well-being. This course is tailored for anyone experiencing stress, looking to reduce their stress levels, or aiming to prevent stress from impacting their life. Participants will develop specific skills and techniques to combat stress effectively, drawing parallels between the strategies used by elite athletes to manage stressors and reach peak performance. The workshop covers understanding personal stress indicators, utilising stress as a motivational tool, and adopting more effective strategies for emotional control and stress management. Through interactive discussions and activities, attendees will explore the concept of the stress curve, learn to apply Cartesian logic to stressful decisions or challenges, and devise personal plans to enhance their mental, physical, and emotional well-being.

Who can benefit from this course?

This course is suited to a range of individuals including: Mental Health Advocates: Professionals working in mental health awareness and support, seeking strategies to assist others in managing workplace stress.

HR Professionals: Individuals responsible for employee wellbeing and organisational culture, looking to implement stress management programmes.

Customer Service Representatives: Those in high-pressure customer-facing roles, needing techniques to manage stress and maintain high performance.

Educators: Teachers and academic staff facing the pressures of education delivery, seeking methods to manage stress for themselves and to support their students.

Entrepreneurs and Small Business Owners: Individuals juggling multiple roles and responsibilities, looking for strategies to manage stress and maintain productivity.

www.hawktraining.com

Workshop content: Understanding Stress: Identifying what stress is, personal stress signs, and the impact of stress on performance.

The Business Athlete Concept: Learning how elite athletes manage stress and applying these principles to the business environment.

Stress Awareness: Increasing self-awareness and recognition of stressors to combat stress effectively.

Cartesian Logic Application: Using a structured approach to decision-making to alleviate stressors.

Navigating the Stress Curve: Understanding and applying the stress curve concept to personal stress management.

Creating a Well-being Plan: Developing a comprehensive plan to improve mental, physical, and emotional well-being and reduce stress.

Tel: 020 8891 0992

Duration: 1 Day

Delivery: Face to Face or Online

Emotional Resilience Overview Emotional resilience is increasingly recognised as a critical skill in navigating both personal and professional life amidst the challenges of a fast-paced and ever-changing world. This workshop is designed to explore the concept of emotional health and its importance, offering practical strategies to build emotional resilience.

Participants will learn the significance of assertiveness in promoting emotional well-being, along with techniques to enhance their personal power and engage in assertive behaviour. By understanding the factors that contribute to emotional resilience and recognising signs of compromised emotional resilience, attendees will be equipped to improve their performance in work and personal life, fostering a healthier, more resilient outlook.

Who can benefit from this course?

This course is suited to a range of individuals including: Healthcare Professionals: Doctors, nurses, and support staff facing high-stress environments can gain skills to manage emotional pressures effectively.

Educators: Teachers and educational administrators can use these skills to navigate the stresses of the educational sector and support students and colleagues.

Mental Health Advocates: Individuals working in mental health support and advocacy can deepen their understanding of emotional resilience to better support others.

HR Professionals: Those in human resources can apply these insights to develop workplace wellness programmes and support employee resilience.

www.hawktraining.com

Workshop content: Understanding Emotional Health: Exploring the foundation of emotional well-being and its impact on overall health.

Building Emotional Resilience: Identifying strategies and practices to enhance resilience in facing personal and professional challenges.

The Role of Assertiveness: Learning how to stand up for oneself effectively, reducing anxiety and improving outcomes.

Practical Resilience Techniques: Tools and exercises to cultivate emotional strength and adaptability.

The Impact of Emotional Resilience: Discussing the benefits of emotional resilience for individuals and organisations, including improved performance and coping strategies in stressful situations.

Tel: 020 8891 0992

Contact us Hawk Management (UK) Limited, Regal House, 70 London Road, Twickenham, London TW1 3QS

020 8891 0992

www.hawktraining.com