Sheltered Times News and Views for Sheltered Housing residents
ISSUE 8: Spring 2016
Tell us how to get even better
Havering Council is working with the Chartered Institute of Housing (CIH), the national professional body for housing, to make sure that the services we offer are of the highest possible standard and include best practice from councils across the country. Speaking at the SHOUT Forum, CIH Inspector, Domini Gunn, explained national changes taking place in housing and how she thought they would impact on Havering. Doing well She said: “Havering does particularly well in the way it involves residents, those in sheltered housing have a particularly strong voice through the SHOUT Forum. “It does well with the way it allocates places and the help given to new residents by the scheme
managers, but where it is weak is that not all of its scheme are future proof and fit for purpose. For example, some don’t have lifts making it difficult for some residents living on the first floor.” Share your concerns Domini added: “The CIH is asking residents to let us know their top five concerns so we can prioritise these as part of our work with Havering Council.” If you have suggestions you wish to make to the CIH on how services can be further improved please complete the form on the website putting CIH improvements as the headline. More information www.havering.gov.uk/askhousing