Dreamworks Spa ISMAIL ABUDAWOOD

General Manager

What is the most popular treatment at your spa & what makes this treatment outstanding?

Dreamworks Spa is well-known for its Asianinspired spa treatments. The Indonesian wellness treatment known as Traditional Balinese Massage is the most well-liked of the treatments. It is a deep-tissue massage that blends acupressure, reflexology, and the application of aromatherapy oil. Our Bali training facility develops experienced expert massage therapists who not only know the island’s traditional techniques by passion, but also naturally reflect the warm and accommodating Asian hospitality.

Which measures did you take to ensure customers feel confident to return to the spa during the challenging times brought about by the covid pandemic?

We are extremely serious about upholding our duty to guarantee the security of both our visitors and employees. Before to and following every procedure, all of our branches are thoroughly sanitized. We take all necessary precautions to adhere to the health and safety rules. Our team has been practicing and complying with regulations diligently ever since the official opening. Almost 80% of our staff members have received vaccinations as of the date of this article’s publication. PCR tests are performed every 14 days by those who are not eligible for vaccination due to medical issues, in accordance with DHA guidelines.

Do you run promotional activities from time to time to keep your customers excited about your offerings and to encourage them to return soon?

Dreamworks Spa’s promotional activities aren’t the only thing that keep our clients coming back. More interaction is encouraged, however, by our enthusiasm for creating spa and wellness solutions. We are constantly evolving. In order to provide trendy services, we incorporate holistic techniques. And we accept them and look for fresh methods to communicate with them. room, jacuzzi, and sauna, which are subject to availability.

How do you as manager keep your employees motivated to ensure award winning service is always delivered?

About twenty years have passed since I first entered this industry. Moreover, in my experience, tending to my team’s well-being, in addition to educating and training them on a regular basis, works best in inspiring them. We work in the wellness industry, and as a General Manager, I feel that we must achieve balance in our work and personal lives.

What do you think sets your spa apart from others in your area?

Our guiding principle is “Dreamworks Spa is more than just wellness — it is truly a vacation of the mind, body, and spirit.” As soon as a visitor enters our home, they are welcomed with the warmest of Asian hospitality with OSA greeting. Our therapies have a strong foundation in the age-old methods that promote recovery and relaxation. To ensure that we continue to be relevant in the market, we integrate this with the most recent advances. We distinguish ourselves from the rest of our rivals thanks to all of these.

What unique selling point do you have to attract new clients that might be interested to therapy?

Dreamworks Spa is an esteemed trademark in the spa and wellness industry. We are the largest, multi-awardwinning, independent spa chain in the UAE, with over ten branches that have been in operation since 2007. Our goal is to provide our passionate visitors with Relax, Rejuvenate, and Refresh through the delivery of exceptional spa services that satisfy Dreamworks Spa standards.

Which facilities can guests use at the spa after a treatment to relax and unwind?

Some of our branches feature relaxation lounges and wet spaces, such as a steam