Keishi Spa Novotel Vines Resort

Evelyn Zaccagnini Managing Director

What is the most popular treatment at your spa and what makes this treatment outstanding?

Forest Therapy: The Forest Therapy treatment is exclusive to Aromatherapy Associates making this treatment unique ,bringing the serenity of nature to the mind, body and soul.

The SHINRIN-YOKU is a Japanese practice that involves spending time in nature, amongst the trees ,to improve the overall wellbeing. Guests feel restored from the stresses of modern day living, cleansed. of pollution ,relief restlessness and agitation.Forest Therapy’s unique essential oil blend and treatment massage reinforces the attention to feel refreshed ,tranquil and grounded.

Which measures did you take to ensure customers feel confident to return to the spa during the challenging times brought about by the Covid pandemic?

Ensuring all government Covid Health and Safety guidelines where put in place. All our staff were trained correctly to take care of our guests in these challenging times. .Reassuring guests that our spa is still a safe and tranquil place to relax and enjoy.

Do you run promotional activities from time to time to keep customers excited about offerings and encourage them to return soon?

Keishi Spa runs seasonal promotions throughout the year, along with sponsoring golf events.

We also run promotions with our wedding events team.

How do you as a manager keep your employees motivated to ensure award winning service is always delivered?

Keishi spa has several incentives in place to motivate and keep the staff morale high .Accor Travel incentives are in place for all staff ,

Spa new training techniques keeping up with our global award winning accolades. Along with our attention to detail and quality of service is our number one priority.

What do you think sets your spa apart from others in the area?

Keishi Spa is a boutique wellness day spa located within a golf resort, nestled in the picturesque swan valley wine region in Perth Western Australia. The spas inspiration came from the word Keshi pearl, it’s known for its unique beauty and lustre , it has the meaning and properties of getting rid of the clouds of the mind, along with our luxurious treatments performed in our beautifully well appointed treatment rooms, our experienced therapists provide award winning treatments by our spa partner Aromatherapy Associates transcending our guests into a deep state of relaxation, with a unforgettable spa experience with the mind returning again in the near future.

Which facilities can guests use at the spa after treatment to relax and unwind?

We at Keishi Spa offer our guests refreshments from our in spa menu , personally served by our therapists in our relaxation lounge or while relaxing on our spa terrace overlooking our picturesque golf course and wildlife. Guests are also offered to use the facilities inclusive of pools, saunas, jacuzzi, 18 hole championship golf course mini golf, tennis, sauna Gymnasium, stretch specialist, hairdressing studio, along with restaurants and bars..

What unique selling point do you have to attract new clients that might be interesting to the readers?

Keishi Spa is a luxurious wellness day spa , offering the London brand Aromatherapy Associates . The day spa is within a golf resort, located in the Swan Valley wine region in Perth Western. The day spa has won several global awards in the spa industry offering exceptional service and attention to detail.