BUILDING PROCESS

1. WHEN WILL I SEE CONSTRUCTION BEGIN ON MY NEW HOME?

Usually we will begin to do site work and pour your slab about 2-3 weeks after you complete and approve all of your design selections. There are instances when construction may be delayed due to current trade availability or community backlog. During that time, HD Homes is working diligently behind the scenes to secure building permits and issue purchase orders to make sure construction starts off smoothly. Once your plans make their way to the jobsite, your Builder will call to schedule a pre-construction meeting to review you plans with you.

2. WHO DO I CONTACT IF I HAVE QUESTIONS DURING THE BUILDING PROCESS?

You will receive a weekly phone call from your Builder and HD Sales Agent to update you on the progress of your new home and answer any questions you may have. If you have a more urgent question, emailing the Builder is the best way to receive a prompt response.

3. WHAT’S THE BEST WAY TO GET IN TOUCH WITH MY BUILDER?

The best way to get in touch with your Builder is via email. However, if you need something that is more urgent, you can call the HD office at (205) 982-2896 and leave them a message. They should return your phone call either at the end of business that day or the morning of the following business day. Please remember that the Builders have a lot to handle during the day, so it is important that they have certain times designated for returning phone calls and emails.

4. WHEN CAN I VISIT MY NEW HOME WHILE IT’S UNDER CONSTRUCTION?

It is very important that you schedule a time to visit your new home with your Builder and/or an HD Sales Agent. If you visit the job site without an HD Homes representative with you, it exposes our company to a great deal of liability in the event you were to fall or injure yourself while on site.

5. WHAT HAPPENS AT THE FRAMING WALK THROUGH AND WHEN WILL IT TAKE PLACE?

The framing walk through is scheduled to take place immediately after all framing, plumbing, electrical and mechanical inspections have passed and just prior the installation of insulation and drywall. During the framing walk through, you will verify the locations of all tv/phone locations, verify that all requested changes to your home have been properly made, and verify that the home has been built according the plans and specifications.

6. WHAT HAPPENS AT THE NEW HOMEOWNER ORIENTATION AND WHEN WILL IT TAKE PLACE?

The home owner orientation is scheduled to take place after the home is 100% complete and final inspections have passed. This should be approximately 7-10 days prior to closing. During the orientation, HD’s Quality Assurance Manager will show you how to operate various equipment, appliances and other features of your new home, answering any questions you may have. They will also create a final punch list that contains any corrections, including cosmetic defects, that need to be made prior to closing.

7. WHAT IF I WANT TO CHANGE SOMETHING WHILE MY HOME IS UNDER CONSTRUCTION?

If you want to make a change to your home while it is under construction, a change order will have to be requested through your Builder and approved by our office. Please see the Change Order Policy contained in your original contract for details.

8. WILL IT EVER BE TOO LATE TO REQUEST A CHANGE ORDER?

Yes. During the construction phase, HD has specific milestones in which we cannot accept change orders for certain items. The final milestone in which you can make changes to your home will be when countertops have been installed. After that, change orders will not be accepted due to the fact that HD Homes has to get final contracts/pricing to your lender (if applicable) and has to begin the process of getting your final inspections passed, meters installed, and working towards a timely closing. All change orders will require a $500 change order fee in addition to the cost of changes. (Big Book of Awesome pricing may differ depending on phase of construction.)

9. DO I HAVE A CHOICE OF WHAT LANDSCAPING GETS INSTALLED?

HD Homes has a fully prepared landscape plan for each house plan in each neighborhood. These plans are professionally designed and approved by the Architectural Review Committee and local building authority. Any changes or additions you wish to make to your landscaping must be done after closing and approved through your ARC.

10. HOW FAR BACK DO YOU INSTALL SOD IN THE BACKYARD?

HD Homes will sod 30’ from the rear house corner on your home, unless a slope or some other topographical feature of the lot determines that we cannot go that far. If the yard is not completely sodded at that point, then more sod may be availiable for purchase. HD Homes reserves the right to determine how far back sod will be installed on any given lot.