MYIT I Vol 4 I No 1 I NexMind Francis Lui

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NEXMIND AI: ACCELERATING BUSINESS IMPACT WITH AI Francis Lui, Founder & CEO of NexMind AI Sdn Bhd

GBS ASIA AWARDS 2020 & ST 21 MSC MALAYSIA APICTA AWARDS

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my CONTENTS

Cover Story Francis Lui, Founder & CEO of NexMind AI Sdn Bhd

Vol 4 No. 1

Chairman’s Message

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NexMind AI: Accelerating Business Impact with AI

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21st MSC Malaysia APICTA Awards: Best of the Best Ideas Developed by Home-grown Players

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A Quantum Leap in Cyber Security & Data Engineering by ABYRES

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Think OSEM – Inspiring the Next Generation with Innovative Education Technology

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Fusionex Powers Matrade’s #Myapec2020 Virtual Exhibition Platform

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OrangeFIN Asia: Optimising Robotic Process Automation

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InsiteMY Group of Companies: Digitalizing the Banking & Financial Services Industry

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Malaysia’s 10th GBS Asia Awards 2020: Digital Edition Honours Top Outsourcing Companies

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Creating and Managing the Digital Transformation “Sweet Spot”

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From the Chairman’s Desk

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e can all agree that Digital technology is essential to elevate Malaysia’s economy, and in driving new engines of economic growth.

Malaysia’s leap into the digital economy journey has helped cushion the impact due to Covid-19 as we go through the recovery phase. Many businesses have pivoted towards the digital transformation to remain relevant and thrive through these challenging times. In recent months, Malaysia’s digital economy has been growing in leaps and bounds, and is expected to contribute 22.6% the country’s gross domestic product (GDP) and create 500,000 jobs by 2025.

We continue to see strategic collaborations between the private sector and government in driving the digital economy in Malaysia and all initiatives and incentives that were announced last year. As part of an effort to continuously support the recovery process, the Strategic Programme to Empower the People and Economy or PEMERKASA worth RM20 billion, along with a new fiscal injection by the government amounting to RM11 billion, was launched this year by the Prime Minister. PEMERKASA will focus on 20 strategic initiatives to boost economic growth, support business, and continue targeted assistance to the people and sectors that are still affected.

This will complement the progress that we have made in areas of artificial intelligence (AI), the Internet of Things (IoT), big data and cybersecurity – all of which are constantly changing the way we live today.

MY.IT features the route that technology has taken across the Malaysian landscape in this issue, and the impact of the digital wave on society in terms of business, education and lifestyle. This issue will give you an idea of PIKOM’s strategic focus and momentum in supporting the drive to achieve a digital economy in Malaysia.

We have been involved in various economic and business engagement programmes that include policy advisory for businesses, talent development and cybersecurity to name a few. In addition to that, we applaud the MyDigital initiative as a comprehensive plan to rejuvenate the public sector, empower the private sector, equip society, build first-class infrastructure and develop human capital. As in any plan, execution will be key. If there is one area that we should take a deeper look at, it’s infrastructure.

We are also an industry partner with the PENJANA HRDF Place and Train programme to drive the upskilling

of Malaysian workers to embrace a knowledge-based economy with advanced technologies.

In March this year, we organized the Data Centre + Digital Transformation seminar in collaboration with TimedotCom Sdn Bhd. We also presented 3 forwardthinking programmes for business growth as part of our efforts under the PENJANA HRDF Place and Train programme. In addition to that, we launched the PIKOM Tech Marketplace, a digital interactive space that includes an ecommerce marketplace, an exhibition showcases and a B2B meeting space, all in a single platform. We are very excited to be providing this platform for our members to exhibit their products and services. It will enable them to virtually connect with their customers and create more opportunities to gain new customers. With all of the aggressive digital transformation activities currently taking place, this platform aims to become the ultimate all-inone hub for our members to reach global markets.

This issue also features the MSC Malaysia Asia Pacific ICT Awards 2020 (MSC Malaysia APICTA 2020) and the GBS Asia Awards 2020 which were held virtually.

Congratulations to all the winners.

The two cover stories in this issue are NEC Corporation of Malaysia and NexMind AI. NEC Corp has a strong footprint in the digital infrastructure in Malaysia and globally while NexMind is a revolutionary home-grown industry player with AI and Big Data on its agenda, that is transforming the digital landscape with innovative solutions.

On this note, we wish all our members a stronger and more productive 2021.

Stay Safe.

Danny Lee PIKOM Chairman

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COVER STORY

NEXMIND AI: ACCELERATING BUSINESS IMPACT WITH AI Home-grown NexMind AI is a revolutionary industry player with AI and Big Data on its agenda, transforming the digital landscape with innovative solutions. Its Founder and Chief Executive Officer, Francis Lui, gives an insight on how the company evolved to ride the wave of growth in AI technology, machine learning, deep learning and big data modeling.

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s economies and markets across the world digitalise, Artificial Intelligence (AI) and Big Data have become common buzzwords in the information technology sector. According to Gartner, big data is high-volume and high-variety information assets that demand cost-effective, innovative forms of information processing that enable enhanced insight, decisionmaking, and process automation.

Leveraging on this growing demand for big data and AI in Malaysia, NexMind AI, a home-grown company, has accepted the mandate to drive AI, and create machine learning technologies that will surpass human intelligence.

Spearheaded by Francis Lui, Founder and Chief Executive Officer, NexMind AI Sdn Bhd (formerly known as NexODN International Sdn Bhd) is a leading AI-powered technology company with a vision to make Artificial General Intelligence (AGI) robots modeled on computational concepts of the human brain. The company was established to help

clients solve business challenges with the use of the best predictive model for data. The team at NexMind AI believes in the importance of understanding, planning, strategising and optimising AI solutions for businesses to capture the attention of the right target audience.

Speaking about the inspiration behind NexMind AI, Francis Lui explains, “I first founded Nexus Mediaworks in 2005, as the first search engine optimisation (SEO) company in Malaysia. We provided SEO services until 2 years ago, and then we pivoted the entire technology towards AI and Big Data bordering.”

As the digital landscape evolved, Nexus Mediaworks evolved to become NexMind AI to ride the wave of growth in AI technology, machine learning, deep learning and big data modeling.

“We started our first product called NexODN, which is a technology that uses machine learning and deep learning as well as AI convolutional Neural Network and recurrent Neural Network that practically covers everything. This

technology is a springboard for us to grow the company to the next level,” Francis adds.

NEXODN Explaining the sequence of events, Francis says, “When we first started the product, NexODN, we moved from the value chain of NexODN to NexMind AI. When we developed this product, we had hundreds of clients, and we wanted to automate that.”

The intention was to develop technology that emulates the MRI machine. “When you go on an MRI machine, you have precisely what is needed. As Google has moved into machine learning and deep learning, it was time that we pivoted the whole technology toward that,” he adds.

By pivoting the technology and using machine learning and deep learning, NexMind AI was wellequipped to ride on Google, in the shortest time and in less than 30 days, regardless whether a client’s website is a new domain or has been around for some time. At the same time, by using data modelling,

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COVER STORY

NexMind AI is able to identify the sort of data searched by users, thus addressing the all-important aspect of user intent and searcher intent.

“The moment we address searcher intent and user intent, we are addressing Google. Google serves the best data set to users which is you and I. Basically that is our USP,” Francis explains.

When NexMind AI first started out, it was handling SEO for Yahoo, Alta Vista, Lycos Asia, MSN and Google. “However, as the internet landscape evolved Google appears to have conquered the internet world, which shows that market and users have changed drastically.

Why are other players not around anymore? Because the user intent is not being served and the lack of accuracy,” he adds.

NEXFINTECH Considering the evolution in the marketplace, NexMind AI has started developing the first version of NexFintech, using its core NexODN technology. “We came out with the first version for stock market predictions modelling. Using our recurring Neural Network, we trained our AI to be smarter in order to provide better research results, such as the upwards and downwards trend of the stock market using sentiment analysis. That is basically how we are incorporating our AI into the Fintech circle,” he elaborates.

ARTIFICIAL GENERAL INTELLIGENCE (AGI) ROBOTS MODELLED ON COMPUTATIONAL CONCEPTS OF THE HUMAN BRAIN On NexMind AI’s dreams for AGI, Francis explains that since the company’s inception it has developed a total of four technologies using AI. “We aim to be another company just like Data Robot and Alpha Sense in the USA,

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but serving the Southeast Asian and Oceania markets. Thus far, we have a well-established footprint outside of Malaysia and we hope to establish a strong footprint within the country by the end of next year,” he adds.

As much as AGI is suitable for financial market research, stock market research and forex market research, it is also applicable for the medical industry. “We have used this technology to apply into different business models for the purpose of leads generation, and leads routing,” shares Francis. In covering all bases, NexMind AI is also developing solutions using AGI for social media via computational concepts.

NEXIFY AI “We have generated a brandnew prototype product for retail e-commerce using our core NexODN model, called Nexify AI. This product offers business intelligence for e-commerce platforms on customers’ buying behaviour and possible products that the platform can upsell to customers.

“It holds tremendous prospects and we hope to deploy this product into e-commerce sites such as Zalora, Lazada and Shopee. This product offers customers business intelligence and insights into customers’ buying behaviour using data modelling,” Francis explains.

MALAYSIA’S MOMENTUM IN AI

NEXLEAD NexMind AI has also introduced NexLead, an intelligent leads routing system that manages inquiries and leads. “When you rank well in Google, leads come in.

With NexLead, levels are managed efficiently and escalated to the next level which is basically leads routing and escalation,” says Francis.

AI AND MACHINE LEARNING According to Francis, AI complements machine learning, and deep learning.

He explains that machine learning is basically a process of being trained to continuously improve and complement human beings to make better decisions. “Aside from machine learning, our entire concept was developed using Recurrent Neural Network and Conventional Neural Network, Long Short-Term Memory (LSTM) Network for Natural Language Processing,” he notes.

On Malaysia’s readiness for AI, Francis explains that the country is still not at par yet in terms of manpower and knowledge workers, where AI, machine learning, deep learning, and big data are concerned. “We are now very dependent on foreign talents.

This limitation is due to education in this area is still lacking. Malaysia is still very much into software development and has not spiralled into AI, machine learning, deep learning and big data as compared to neighbouring countries such as Singapore and Vietnam, among others,” he adds.

In talking about his company’s footprint in the Malaysian market, Francis says that right now the NexODN products currently caters for 98% of SMEs and 2% for multinationals and conglomerates.

The company has also built another subset called NexRank, to assist the government in their digital initiatives to help micro-SMEs to move to the next level of digitalisation.

At the recent MSC Malaysia AsiaPacific ICT Alliance Awards (APCITA) 2020 Awards, NexODN International Sdn Bhd was a Merit recipient in the Technology Category (Artificial

Intelligence) for the project entitled “World-First Artificial Intelligence SEO Machine Learning & Deep Learning Expert System”.

NexMind AI (formerly known as NexODN International) is the proud recipient of RM2 million CIP Accelerate DeepTech grant from Cradle Fund. The company is required to expand its operations in three overseas markets. To-date, NexMind AI has presence in Australia, New Zealand and Singapore. Aside from Southeast Asia, the company also plans to expand its operations in North America and Europe, under the SAAS (Software as a Service) model.

The company hopes to raise USD5 million in funds by 2021, and by 2022, it aims to be listed on the Australian Stock Exchange, Toronto Stock Exchange or Singapore Stock Exchange.

“I have always wanted to establish a homegrown technology provider and hire local talents, and export our products into overseas markets,” says Francis.

In sharing his thoughts on the Malaysian landscape, Francis says that the education blueprint of the country needs to include Big Data and AI as part of its curriculum in order to drive the momentum of this industry in Malaysia and catch up with the rest of the global players.

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FEATURE / 21ST MSC MALAYSIA APCITA AWARDS

21ST MSC MALAYSIA APICTA AWARDS

BEST OF THE BEST IDEAS DEVELOPED

BY HOME-GROWN PLAYERS The MSC Malaysia Asia Pacific ICT Awards (MSC Malaysia APICTA) recently celebrated 27 winners and merit recipients at the 21st MSC Malaysia APICTA 2020 Awards, hosted virtually by PIKOM, the National Tech Association of Malaysia.

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he MSC Malaysia APICTA provides recognition to outstanding achievements of individuals, students, entrepreneurs, SMEs and organisations with operations in Malaysia who have contributed to the development of the MSC Malaysia initiatives or in building applications and services for the benefit of Malaysia. It recognises creativity, innovation, and excellence in Malaysian ICT. This annual Awards programme also provides an opportunity and an ideal environment for individuals and companies to gain local, regional and international exposure through on-going promotional activities, and through participation at the international Asia Pacific ICT Alliance Awards (APICTA).

PIKOM Chairman Danny Lee said, “With 21 years of track record, this

annual Awards program has been the platform to cultivate a steady stream of innovators, technopreneurs, thinkers and visionaries, with the opportunity to reach regional and international exposure as well.”

This is the first time that everything was done online – from submission of entries, judging process, final presentation pitch and the awards ceremony itself. A total of 104 entries were submitted last year under 14 categories with 38 judges from across all sectors, including the academia, industry and corporate.

Among the big winners were Agmo Studio Sdn Bhd for “Vote2U” under the Inclusion & Community Services, Hartalega NGC Sdn Bhd for the “Digital Transformation Journey Towards IR 4.0” under the Industrial Category, OrangeFIN Asia for “Orange Workforce – A Self-Sustainable Robotics Process

Automation Solution” in the Cross Category Start-Up and Chong Hwa Independent High School Kuala Lumpur in the Senior Student Category with their “Face Recognition Access Control System”.

The Chairman of MSC Malaysia APICTA, Stan Singh stated that despite the current position contributed by the pandemic, the show did not stop. “We moved on to do it virtually from the start to the Awards ceremony. The judges volunteered and took time off to be engaged and for making it happen.”

Stan Singh was assisted by the Deputy Chairman Anthony Raja Devadoss and the PIKOM Secretariat in organising the awards.

Malaysia has also adopted the entire judging and compliance framework that was based on the proven APICTA International Judging System. Stan Singh is the Chairman

PIKOM Chairman Danny Lee.

Chairman of MSC Malaysia APICTA, Stan Singh.

Deputy Chairman Anthony Raja Devadoss.

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of APICTA International which consists of 16 economies, including China and Japan. This is to enable participants become familiar with the judging criteria, scoring system and requirements.

“Entries from the MSC Malaysia APICTA who qualify and fulfil all criteria would know what is required

of them to compete in APICTA International with 16 other countries in the finals,” Stan continued.

All Winners of the MSC Malaysia APICTA 2020 will move to compete at the International APICTA event and ceremony which will be announced later this year.

MSC Malaysia APICTA was

jointly organised with Malaysia Digital Economy Development.

Malaysia won the bid to host APICTA International 2020 in Kuala Lumpur but due to the pandemic lockdowns across the economies, this event was postponed and now pushed to 2021.

PIKOM is hopeful for Malaysia to still be able to host APICTA International.

LIST OF WINNERS AND MERIT RECIPIENTS

HEAD SUB-CATEGORY PROJECT NAME ORGANISATION/ WINNER/ CATEGORY INSTITUITION MERIT

STUDENT JUNIOR STUDENT My Supervisor SJKC Lick Hung Winner CATEGORY (TO YEAR 9)

Anti Hot Car Death RoboForce Academy Merit

Alert System

SENIOR STUDENT Face Recognition Access Chong Hwa Independent

(LAST 3 YEARS Control System High School Kuala Lumpur

BEFORE UNI)

Contagion Buster Sekolah Menengah Jenis Kebangsaan Katholik

TERTIARY STUDENT Control and Monitoring Asia Pacific University

PROJECT System for Mechanised of Technology and

(UNDERGRADUATE) Musical Instrument Innovation

Winner

Merit

Winner

LOOPBACK: Music Infrastructure Merit

Visualization System University Kuala Lumpur

Using Audience

Participation

Echoes of You UOW Malaysia KDU Merit University College CONSUMER CATEGORY

TOURISM & HOSPITALITY

myGolf2u Booking & Registration

Britesoft Solutions (M) Sdn Bhd

Merit

BANKING, INSURANCE & FINANCE

INGateway

Insite MY Systems Sdn Bhd

Merit

INCLUSION & COMMUNITY SERVICES Vote2U Agmo Studio Sdn Bhd COMMUNITY SERVICES HEALTH AND WELLBEING DOC2US Heydoc International Sdn Bhd CATEGORY

EDUCATION OSEM (Revision App) Think Osem Sdn Bhd

Aedes Mosquitoes Malaysian Institute of

Lifecycle Colouring Information Technology,

Augmented Reality UniKL

Application

Winner Merit Winner Merit

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FEATURE / 21ST MSC MALAYSIA APCITA AWARDS

HEAD SUB-CATEGORY PROJECT NAME CATEGORY INCLUSION & COMMUNITY SERVICES CATEGORY

ORGANISATION/ INSTITUITION

SUSTAINABILITY & Sustainable Computing Rentwise Sdn Bhd ENVIRONMENT - for A Sustainable Planet INCLUSIONS & COMMUNITY SERVICES

INDUSTRIAL MANUFACTURING CATEGORY

Digital Transformation Journey toward IR 4.0

BUSINESS FINANCE & Project Stardust SERVICES ACCOUNTING CATEGORY SOLUTIONS (FINTECH)

INFOPRO AI-Driven

Digital Banking

WINNER/ MERIT Merit

Hartalega NGC Sdn Bhd

Winner

Axiata Digital Capital Sdn. Bhd. (Aspirasi)

Winner

INFOPRO Sdn Bhd

Merit

MARKETING SOLUTIONS

Data-Driven Marketing Solution

NEXPlatform Sdn Bhd

Winner

CYMETRIX

Abyres MSC Sdn Bhd

Winner

Cloud-Native Data Exchange Platform Utilising Network APIs

Telekom Research & Development Sdn Bhd

Merit

SECURITY SOLUTIONS

ICT SERVICES

SOLUTIONS

PUBLIC DIGITAL GOVERNMENT MyResults Century Software (M) SECTOR & Sdn. Bhd. GOVERNMENT CATEGORY GOVERNMENT & Smart Lockup MIMOS Berhad

CITIZEN SERVICES Surveillance System

Winner

Merit

CROSS START UP CATEGORY

Orange Workforce – OrangeFIN Asia Sdn Bhd A Self-Sustainable Robotics Process Automation Solution

Winner

RESEARCH AND

DEVELOPMENT

VECTORS: Vehicle National Defence University Enhanced Combat of Malaysia Tactical Operation Response System – Indigenous Digital Tactical Integrated Solution for Armoured and Mechanise Vehicles VEHICLES

Merit

AiRBOXSense: An Early Air Quality Monitoring System

Universiti Kebangsaan Malaysia

Merit

TECHNOLOGY ARTIFICIAL CATEGORY INTELLIGENCE

World-First Artificial NexODN International Intelligence SEO Machine Sdn Bhd Learning & Deep Learning Expert System

Merit

Smart Lockup Surveillance System

Merit

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MIMOS Berhad

Advanced DNS Firewall CMERP ADF is a cloud-based security platform based on DNS filtering. The system utilizes global cyber threat intelligence and machine learning to block threats and targeted attacks in real time.

WWW.CMERP.MY

Key Features of CMERP ADF VISIBILITY Monitor and control internet access for your entire organization PROTECTION Enable secure Internet browsing. Block malicious activity & zero-day attacks even when users are off the premises AUTOMATION User behaviour analysis integrated to DNS baselining with machine learning & AI for automated classification and blocking COMPLIANCE Enforce corporate compliance to acceptable use policy and enabler for external regulations.

ROI & TCO Frictionless access, self-service and self-enrolment increasing busines productivity.

Powered & Delivered by

Abyres Holdings Sdn Bhd | Tel: +603 27242535 C2-2-7, Block C2, CBD Perdana 3, Persiaran Cyberpoint Timur Cyber 12, Selangor Darul Ehsan, Malaysia Email: salesteam@abyres.net | www.abyres.net

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FEATURE / ABYRES HOLDINGS

A QUANTUM LEAP IN CYBER SECURITY AND DATA ENGINEERING BY ABYRES The home-grown Malaysian company is at the forefront of cyber security and data engineering through innovation, collaboration and acceleration.

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s digitalisation penetrates global business landscapes and changes the way business is conducted across the world, ABYRES Holdings Sdn Bhd, a home-grown Malaysian company offering Enterprise Open Source solutions is poised to deliver innovative solutions to local and regional businesses.

A visionary organisation that foresaw the rise of open computing, ABYRES has been in operations since 1997. ABYRES offers clients solutions in the areas of cloud computing, cyber security, data engineering, modern applications, as well as training & centre of excellence expertise. The company continuously strives to improve and develop high-quality, cost-effective, and better-suited solutions for its clients

CEO Jamal Suleiman.

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through research and development.

It serves large enterprises, government agencies and private sector organisations, and is an ISO 9001:2015 certified company.

Armed with a commitment to be a “Trusted Partner” for open source technology, ABYRES offers its clients a unique value proposition that include pure-play open source and open computing, cutting-edge cyber security solutions, and technology enablement solutions.

CYBER SECURITY – MAKING IT A PRIORITY Aside from the company’s wide base of cloud computing offerings, ABYRES also spearheads cutting-edge cyber security solutions that include consulting services, CTI, CMERP, SOC on Demand, and SOC In A Box.

COO Ts. Basheer Ali Majeed.

Under its cyber security portfolio, ABYRES assists clients in security health checks with its CMERP Insight. This solution detects any malicious activities of advanced and sophisticated malware within their network, provides regular and consistent health check reports, transfers knowledge and offers support services.

ABYRES also provides coordinated malware eradication and remediation platform through which it addresses advanced malware threat detection, containment and removal, as well as mitigates advanced and sophisticated malware infection within the network. CEO Jamal Suleiman said, “We also provide clients with immediate incident response processes and a centralised dashboard with detailed reports for optimum security management.”

With cyber threats increasing by the minute, ABYRES is wellequipped to manage and mitigate threats with its Advanced DNS Firewall technology that comprises a cloud-based security platform with DNS filtering to stop zero-day attacks. This platform also offers pre and post-infection protection, web filtering services, DNS security as well as Next Generation protection using Machine Learning and Artificial Intelligence (AI).

The company’s threat centric Security Operation Centre (SOC) is built with open source architecture and is available in two modes namely On Demand-Cloud-based SOC and SOC in a Box plug and play.

The SOC is customisable to suit the requirements of clients, offering preventive security monitoring while establishing asset awareness, ranks security alerts, and modifies defences while maintaining compliance. ABYRES also provides firewall-as-a-service subscription from Cymetrix.

Recognising the seriousness of cyber threats compromising data security, ABYRES has also adopted the ‘Zero Trust’ architecture to provide a state-of-the-art threat intelligence platform in association with ThreatSTOP. ABYRES’ expertise also spans Managed Detected and Response (MDR) which includes Health Checks and reports to identify vulnerabilities within the organisation’s IT systems.

Once this has been identified ABYRES offers clients consultancy services to mitigate these risk areas and safeguard the organisation’s data.

Threat Hunter As a Service (THaaS) is another key component in ABYRES technology ecosystem, providing SOS and Threat Hunting services and Mitigation. With its own ‘Threat Intelligence Platform’ client receive information twice a day throughout the contract period.

The company also helps clients with disaster planning and restoration

services from Cymetrix, to build a disaster recovery (DR) plan for their organisations.

DATA ENGINEERING – MAKING DATA YOUR MOST VALUED ASSET “More and more organizations are adapting to data-driven culture by empowering employees with the right data and at the right time to gain huge competitive advantage,” said COO Ts. Basheer Ali Majeed.

Over the years of experience in Data Engineering, AET, a wholly owned subsidiary of ABYRES Holdings, has since developed data engineering solutions such as AE Data Visualization, AE Data Workflow, AE Data Catalogue, AE Data Quality Management, and AE Data Application Platform.

ABYRES Data Catalogue services help clients to boost their data discovery capabilities and access within their organisations; while the company’s Data Quality Management (DQM) enables organisations to maintain an effective DQM to obtain accurate insights. Meanwhile, ABYRES’ Modern Data Platform ensures clients’ data availability, offers faster reporting and decision-making capabilities, and optimises operating costs while increasing return on

investment (ROI).

ABYRES Data Engineering Services encompasses Data Ingestion, Data Integration, Master Data Management, Data Cleansing, Data Pipelining and Dashboard/ Report Data Modelling.

Data Ingestion spans the development of batch and streaming data ingestion as well as data preparation. Data integration involves the consolidation of data from disparate sources into a single dataset to derive beneficial business intelligence. Master Data Management the study and creation of architectural and data model design; while Data Cleansing enables clients to obtain accurate, reliable, consistent and useable data.

ABYRES Data Pipelining enables the smooth and automated flow of data by automating processes that involve extracting, transforming and consolidating data. Dashboard/ Report Data Modelling involves the study of requirements, and the creation of architectural and data model design for dashboards or reports.

MSC MALAYSIA APICTA 2020 VIRTUAL AWARDS For its excellent delivery of security solutions, ABYRES was named Winner of the Business Services Category – Security Solutions at the MSC Malaysia APICTA 2020 Virtual Awards for its Cymetrix – Threat Centric Security Operations Centre (SOC). The award was organised by PIKOM and MDEC.

STRATEGIC ALLIANCES ABYRES is well-associated with global leaders such as HortonWorks (now Cloudera), EnterpriseDB, Percona, Zmanda, SUSE, WSO2, Red Hat and other reputable technology partners. The company also has strategic alliances with Cyber Security Malaysia leveraging on Cyber Security Solutions.

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FEATURE / THINK OSEM

THINK OSEM – INSPIRING THE NEXT GENERATION WITH INNOVATIVE EDUCATION TECHNOLOGY As education and technology increasingly converged, Think Osem Sdn Bhd was set up in 2016 to Deliver Innovative Learning Platform for Malaysian students.

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ecognising the tremendous potential of technology in education, Think Osem, a Malaysian company embarked on a journey to empower Malaysian students with the learning technology that has the power to harness their potential and enhance their learning experience.

Armed with a mission to create an easy and enjoyable learning journey for students and to help students struggling with preparations for public examinations, Think OSEM embarked on developing an innovative learning platform that can personalise lessons and connect students with the best teachers in the country.

In 2016, it created its OSEM application. From Marketing Director, Dato’ Haji Abdul Radzeen bin mountains of UPSR, PT3 Abdul Rahman. and SPM reference and text books and materials filling the company’s premises, Think Osem’s from schools and tuition centres content creation team comprising 2 across Malaysia providing 100,000 individuals from the education sector, lessons and quizzes on various researched content to understand subjects, helping 240,000 students the structure of each subject, while improve and enjoy their learning adhering to the standards of the journey.

Ministry of Education for primary and “The company conducts secondary schools, to come up with continuous research and creative lessons for students using development (R&D) on mobile the app. technology, multimedia, and big data Today, the mountain of books and to enhance the learning experience,” materials have been replaced with a said Marketing Director, Dato’ Haji single versatile mobile application.

Abdul Radzeen bin Abdul Rahman.

The OSEM app connects more than In OSEM, the idea is to apply real20,000 experienced content creators time integration within the student-

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teacher-parent platform, promote fast response using dynamic regional load balancing, and index searchable through Google and within the application, as well as smart personalised-driven learning.

MULTI-FEATURE, INNOVATIVE OSEM APP The OSEM app’s key features include lessons comprising notes, quizzes and self-tests created by teachers.

The lessons are designed to make students master each chapter within 7 minutes. Lessons on the app are

performance tracking module that provides a report or analysis of the students’ performance and identifies their strengths and weaknesses, while advising them which areas to focus on to achieve better results.

The Parent Platform, which is also a key component of the app, was designed to help parents keep track of their children’s learning activities and performance on the OSEM app.

Instead of waiting for term-end report cards from the school, parents are empowered with this tool to be aware of their children’s academic progress early on in the learning journey.

Meanwhile, the Teacher Platform was designed to provide teachers with a conducive platform to create lessons using attractive texts, images, and videos to share with their students at anytime, anywhere.

easy to understand and remember, to achieve more in less time.

Meanwhile, the Battle feature offers an unlimited and exciting series of questions and answers, akin to a War Games. Students can compete with fellow students in learning battles which train them to answer exam questions fast and more effectively.

Rewards are also part of the game plan, with students earning gold tokens each time they successfully complete a lesson and win a battle.

With each gold token collected, they stand a chance to win attractive prizes by OSEM that include PS4, hover boards, backpacks, and many more. There are multiple winners each week, so students are motivated to try harder and achieve their learning goals.

The app also features a

my

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OUTSTANDING OUTCOMES WITH OSEM APP Based on research conducted by Universiti Pendidikan Sultan Idris, 100% of OSEM students take less time to master a chapter, 100% teachers benefit from OSEM, and 98.3% teachers recommend OSEM to their students. A total of 99.8% of students using OSEM stated that the app is useful for revision while 98.7% stated that notes and lessons on the app have benefited them tremendously, and 89.3% of students using OSEM said they would recommend the app to their friends.

At the recent 21st MSC Malaysia APCITA 2020 Awards, Think OSEM was named the winner in the Education category for its OSEM (Revision App). The award, held virtually, was organised by PIKOM and MDEC.

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A night of celebration and recognition of Techies

PIKOM LEADERSHIP SUMMIT The largest gathering of ICT professionals in Malaysia

MY.IT is the official publication of PIKOM which has a membership of over 1,000 ICT companies that represents about 80% of the total ICT trade in the country.

MY.IT is primarily intended to serve the needs of the dynamic ICT industry in Malaysia, especially when it comes to voicing out the needs and concerns of the ICT industry.

Be a part of this essential and vibrant scene by advertising in MY.IT, the voice of the Malaysian ICT industry.

THE INVESTORS ARE COMING BACK

INTERNET FOR ALL

“We listen to investors and want to make it as easy as possible for them to do business here.”

Access to Internet is Part of Human Rights Gobind Singh Deo, Minister of Communications and Multimedia Malaysia

Datuk Darell Leiking, Minister of International Trade and Industry (MITI) Malaysia

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MY•IT 15 Tel: +603-7932 3259

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FEATURE / MATRADE

•••••

FUSIONEX POWERS MATRADE’S #MYAPEC2020 VIRTUAL EXHIBITION PLATFORM Malaysia External Trade Development Corporation (MATRADE) has partnered with multi-award-winning AI and Big Data technology leader Fusionex to power #MyAPEC2020, its first virtual exhibition which will be the catalyst for many more similar initiatives in the future.

P

rompted by the accelerated digital transformation efforts by various organisations in response to the impacts brought about by the Covid-19 crisis, MATRADE has established multiple channels to help stimulate business activities and sustain business competitiveness in the international market.

In a bid to keep everyone safe, MATRADE pivoted to a fully digital exhibition, powered by Fusionex technologies, that provides a virtual avenue for businesses and enterprises to convene, converse and collaborate.

“As the organizer of the exhibition, MATRADE will leverage its reach around the world to promote this virtual exhibition and arrange virtual B2B meetings that will enable Malaysian companies to connect with the right buyers.

“We are confident this exhibition will be of great benefit to the participants and help revitalize businesses that may have been affected by the pandemic,” said MATRADE CEO Dato’ Wan Latiff Wan Musa.

In compliance with social distancing regulations and guidelines, Fusionex responded by the innovative utilisation of cutting-edge digital technologies to make manifest the experience of hosting a real exhibition on multiple screens and channels simultaneously.

The platform is also able to create a borderless and seamless experience for people around the

L-R: Fusionex Group CEO Dato’ Seri Ivan Teh, MATRADE Chairman Tan Sri Dr. Halim Mohammad, Deputy Minister of International Trade & Industry (MITI) Datuk Lim Ban Hong, MITI Deputy Secretary General Hairil Yahri Yaacob and MATRADE CEO Dato’ Wan Latiff Wan Musa at the launch of the MATRADE’s #MyAPEC2020 Virtual Exhibition Platform.

world to attend the virtual event while obtaining actionable insights and gaining a comprehensive panoramic view of the exhibition to understand its impact.

Fusionex Group CEO Dato’ Seri Ivan Teh applauded MATRADE for creating a platform for companies and enterprises to participate in the exhibition, offer digital content, conduct business pitching and hold online conferences.

“Companies will have visibility of online traffic and the sales leads generated from these visits. All in all, this virtual platform represents the future in digital technology innovations that will help make Malaysian SMEs more digitally savvy, able to not only survive a postpandemic world but flourish and soar,” said Dato’ Seri Ivan.

MATRADE The #MyAPEC2020

Exhibition is being held in conjunction with the Asia-Pacific Economic Cooperation (APEC) 2020 forum, hosted by Malaysia this year.

The exhibition was launched by the Deputy Minister of International Trade and Industry Datuk Lim Ban Hong.

Datuk Lim said that #MyAPEC2020 is “Malaysia’s first virtual exhibition of this scale that has a trade engagement system that allows for business pitching, prearranged meetings and webinars.

“This exhibition would not have been possible without the support and technical expertise offered by Fusionex, which has been instrumental in developing the platform. MATRADE will be using this interactive platform to facilitate future virtual engagements between our business community and global buyers.

MY•IT 17

•••••

FEATURE / ORANGEFIN ASIA

ORANGEFIN ASIA SDN BHD: OPTIMISING ROBOTIC PROCESS AUTOMATION A Malaysian technology provider advocates and mobilises workforce augmentation to achieve digital workforces.

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ith Malaysia rapidly moving into Industry 4.0 (IR4.0) and embracing Artificial Intelligence (AI), OrangeFIN Asia, a Malaysian technology provider offers a fully functional and locallymade digital workforce called the OrangeWorkforce. Established in 2018, OrangeFIN Asia is an MSC Status company that offers OrangeWorkforce, a software-driven robotic workforce with AI (machine learning) capabilities that can handle complex, high-volume and repeatable tasks that are traditionally carried out by humans.

“At OrangeFIN, we are focused on helping financial institutions and SMEs to automate intensive manual operations and reduce operational costs. Processes such as cheque clearing, reporting and other IT and back-end operations rely heavily on manpower which in turn increases operational costs; however, with automation, these processes can be handled by software robots. This reduces the need for manpower in performing tedious, mundane and repetitive tasks,” explains Robin Hoo, Chief Executive Officer of OrangeFIN.

WORKFORCE AUGMENTATION WITH ORANGEWORKFORCE OrangeWorkforce is a light-weight and self-sustainable robotic digital workforce solution built on the concept of “Workforce Augmentation”, which involves turning human workforce into a digital workforce with Robotic Process

18 MY•IT

Automation (RPA). It is an optimal approach in using RPA, which is training software bots to automate tasks that are normally mundane and repetitive to humans.

RPA significantly alters the way industries and businesses operate and plays an important role in today’s evolving business landscape, as the need for inter-connectivity and realtime updates continues to increase rapidly. With RPA, multiple tasks can be performed better, faster, and cheaper.

OrangeWorkforce’s Job Design Studio runs on a web application for the user’s convenience and ease to configure the process flow or tasks of the OrangeBots. All activities performed by the OrangeBots can be easily tracked in their Robot Event Logging module. From the web application, users can also schedule tasks from the scheduling manager, allowing users peace of mind in automating OrangeBots every time a job needs to be done.

Today, OrangeFIN is the best RPA solution provider due to its unique capabilities such as self-recovery, peer monitoring, hive maintenance, load balance, self-awareness and OrangeCloud.

ORANGEAI OrangeAI is another module of OrangeWorkforce that uses AI as the brain for OrangeBots. OrangeAI can

Robin Hoo, Chief Executive Officer of OrangeFIN Asia at the Platinum Business Awards 2020.

be trained to make decisions and recognize numbers and alphabets using the latest machine learning capabilities while also having selfawareness of the surroundings.

ORANGECLOUD In December 2019, OrangeFIN launched OrangeCloud, its first cloud platform, which is an Essential Technology Option that allows organisations to work with the company remotely without geographical limitations, especially during the pandemic.

ORANGEFIN WINS APICTA AWARDS 2020 Aside from clinching the trophies for ‘Robotics - IT Services’ and ‘Emerging SME’ at the Malaysian Technology Excellence Awards (MTEA) and Platinum Business Awards (PBA) last year, OrangeFIN was also named the winner in the ‘Start-Up’ category at the recently concluded MSC Malaysia Asia-Pacific ICT Alliance Awards (APICTA) 2020.

OrangeFIN Asia is looking forward to expanding their innovative solution beyond local borders to ASEAN, Asia, USA and Europe, in the next 3 years.

•••••

FEATURE / INSITEMY

InsiteMY GROUP OF COMPANIES – DIGITALISING THE BANKING & FINANCIAL SERVICES INDUSTRY

I

nsiteMY Group of Companies has been at the forefront of the banking and financial industry providing banking and financial solutions. Established in 2000, the company helps industry players reduce costs, streamline operating processes, manage risks, ensure compliance to regulatory requirements and enhance client servicing, while ensuring systems security and data integrity.

The company is currently No. 1 in cheque clearing and statutory reporting in Malaysia; and aims to become the leading customer acquisition and enterprise STP in the next 5 years. It serves clients across the globe in various countries including the Philippines, Singapore, Thailand, Bangladesh, Pakistan, Indonesia and Myanmar.

The group is registered with the Ministry of Finance Malaysia and has registered 2 companies with the Malaysia Digital Economy Corporation (MDEC), namely Insite MY Systems Sdn Bhd (IMS) and Insite MY Innovations Sdn Bhd (IMI). IMS attained MSC status in 2005 and focuses mainly on payment systems; while IMI obtained pioneer status in 2012 and focuses mainly on regulatory reporting and customer acquisition.

At the recent MSC Malaysia AsiaPacific ICT Alliance Awards (APCITA) 2020 Awards, INGateway-Insite MY Systems Sdn Bhd was a Merit recipient in the Banking, Finance and Insurance category.

INGATEWAY One of InsiteMY’s core products is the INGateway – an end-to-end web-based Payment Gateway Solution. INGateway provides Straight

20 MY•IT

Robin Hoo, Chief Executive Officer of OrangeFIN Asia at the Platinum Business Awards 2020.

Through Processing (STP) for all types of Payment transactions such as RENTAS, Interbank GIRO (IBG), JomPay, DuitNow/Fast Payment, FPX and SWIFT. Known as a true payment gateway for banks, INGateway complies with Bank Negara Malaysia (BNM)’s payment products and security requirements. Other modules under INGateway include Real-Time Gross Settlement (RTGS), Enterprise Service Bus (ESB), and API Gateway.

INGateway is currently supported in Malaysia and Myanmar. The product is suitable to be used worldwide as the design complies with international standards such as the SWIFT MT/MX message format and ISO 20022 message format.

INGATEWAY MODULES Real Time Gross Settlement (RTGS) module enables fund transfers from one bank to another bank on a real-time basis. This means that any payment will be processed immediately without a waiting period.

Enterprise Service Bus (ESB) module is integrated in between

business applications which enables communication among them. The ESB module can help organizations to integrate existing data and applications into new business host systems.

API Gateway module is a gateway that receives and distributes API calls from internal or external parties.

There is a wider reach and more extensive use of the modules in INGateway through the use of the API Gateway module.

New RENTAS Payment module enables the transfer of online transactions from the bank host to the RENTAS RBG system. It eliminates double entries at Financial Institutions and can streamline operation process to improve operational efficiency.

IBG and JomPAY Payment modules enable fund transfers from the bank’s host system to the BNM PaySwitch client. With its built-in ETL engine, INGateway can integrate to various original bank hosts.

DuitNow/Fast Payment module enables instant fund transfer from the bank’s host system to beneficiary bank using ISO 20022 messaging.

For DuitNow, the payment can be made in two modes, DuitNow Pay to Account and DuitNow Pay to Proxy.

RENTAS SWIFT ISO 20022 module can cater to the co-existence of MT 15022/MT and ISO 20022/ MX messages. It maps all ISO 15022/ MT to ISO 20022/MX messages and vice-versa to the RENTAS Host.

SWIFT STP module is SWIFT Straight-Through-Processing (STP) interface allows foreign currency transactions to be transferred online between the bank’s host system and SWIFT Alliance system for crossborder payment.

•••••

FEATURE / GBS ASIA AWARDS 2020

MALAYSIA’S 10TH GBS ASIA AWARDS 2020

DIGITAL EDITION HONOURS TOP OUTSOURCING COMPANIES

O

utsourcing Malaysia (OM), an initiative of the outsourcing industry and a chapter of PIKOM, recently hosted the 10th GBS Asia Awards 2020 – Digital Edition to recognise the outstanding achievements of top companies and individuals. The Awards aim to recognize excellence in the field of Global Business Services (GBS), for the outstanding achievements of top companies and individuals including Business Process Outsourcing (BPOs) and shared services with the focus on Digital adoption.

GBS Asia Awards 2020 was the first digital edition that OM conducted with great success.

Participation had steadily increased over the last 10 years since the first awards, initially known as OM Excellence Awards.

PIKOM Chairman Danny Lee

said, “Despite moving this award to a virtual platform, we are pleased to see so much participation in the 10th series of the GBS Asia Awards.

This shows things are moving forward and companies continue to pursue applications on global best practices in providing sustainable value in the business services and outsourcing space.”

Cheah Kok Hoong, OM Chair pointed out that building an organisation’s branding is important to stand out amongst its peers be it employees, customers, competitors and stakeholders. “In addition to brand awareness and better sales, this form of branding yields a better return on investment. The GBS Asia Awards are considered the national beacons for instituting global best practices and a testament to the pursuit of excellence,” he said.

GBS Asia Awards Chair,

Anthony Raja Devadoss added that the COVID-19 pandemic had accelerated the digital adoption. “We have received more nominations from many companies this time around. The GBS Asia Awards 2020 – The Digital Edition, also included new award categories for Work from Home readiness and implementation.”

Corporate award winners that evening included Daythree Business Services Sdn Bhd for Operational Excellence in Contact Centre and Best Practices in Business Process Transformation, Kimberly-Clark Regional Services (M) Sdn Bhd for Operational Excellence in Finance & Accounting and Corporate Growth in Regional GBS Company of the Year, CBRE Asia Pacific Business Services Sdn Bhd for Operational Excellence in Human Resources and Best Practices in

PIKOM Chairman Danny Lee.

Cheah Kok Hoong, OM Chair.

GBS Asia Awards Chairman Anthony Raja Devadoss.

22 MY•IT

21ST MSC MALAYSIA APCITA AWARDS / FEATURE

Best Business Continuity Plan, NTT Malaysia Digital Business Solutions Sdn Bhd for Operational Excellence in Information Technology, Infppro Sdn Bhd for Best Practices in Information Technology, HDC Data Center Sdn Bhd for Best Practices in Infrastructure Management Services, HSBC Electronic Data

Processing (Malaysia) Sdn Bhd for Best Practices in Work From Home Company of the Year and Aspiro Sdn Bhd for Corporate Growth in Best Digital GBS Provider of the Year.

The GBS Asia Awards was judged by an independent panel of industry experts from Malaysia

•••••

and abroad. To this day, more than 100 leading corporation and outstanding individuals have been honoured on the GBS platform.

The strategic partners of Malaysia’s GBS Asia awards were Malaysia Digital Economy Corporation (MDEC), Invest Penang, Invest KL and GBS Iskandar.

GBS ASIA AWARDS 2020 WINNERS

INDIVIDUAL AWARDS Best Professional Agent in Finance & Accounting

Anna Tan Chew Yin

Best Team Leader in Finance & Accounting

Pang Siew Kim

Best Operations Manager in Finance & Accounting

Lee Peck Huey

Best Transformation Leader in Contact Centre

Chiew Sin Kwang

Best Thought Leader in Information Technology

Wong Weng Yew

Best Operations Director in Contact Centre

Prabagaran Chilatorai

Best Operations Director in Information Technology

Yap Tuck Keong

CORPORATE AWARDS - MERIT Operational Excellence in Finance & Accounting

CBRE Asia Pacific Business Services Sdn Bhd

Operational Excellence in Human Resources

Aegis BPO Malaysia Sdn Bhd

Best Practices in Best Business Continuity Plan

Daythree Business Services Sdn Bhd

Best Practices in Business Process Transformation

Aspiro Sdn Bhd

Best Practices in Information Technology

Daythree Business Services Sdn Bhd

Best Practices in Infrastructure Management Services

Hitachi Sunway Information Systems Sdn Bhd

Corporate Growth in Regional GBS Company of the Year

Amway Business Services Asia Pacific Sdn Bhd

CORPORATE AWARDS – WINNERS Operational Excellence in Contact Centre

Daythree Business Services Sdn Bhd

Operational Excellence in Finance & Accounting

Kimberly-Clark Regional Services (M) Sdn Bhd

Operational Excellence in Human Resources

CBRE Asia Pacific Business Services Sdn Bhd

Operational Excellence in Information Technology

NTT Malaysia Digital Business Solutions Sdn Bhd

Best Practices in Best Business Continuity Plan

CBRE Asia Pacific Business Services Sdn Bhd

Best Practices in Business Process Transformation

Daythree Business Services Sdn Bhd

Best Practices in Information Technology

Infppro Sdn Bhd

Best Practices in Infrastructure Management Services

HDC Data Center Sdn. Bhd.

Best Practices in Work From Home Company of the Year

HSBC Electronic Data Processing (Malaysia) Sdn Bhd

Corporate Growth in Best Digital GBS Provider of the Year

Aspiro Sdn Bhd

Corporate Growth in Regional GBS Company of the Year

Kimberly-Clark Regional Services (M) Sdn Bhd

MY•IT 23

•••••

FEATURE / HITACHI SUNWAY

CREATING AND MANAGING THE DIGITAL TRANSFORMATION “SWEET SPOT” Digital Transformation requires the balanced combination of People, Process & Technology to ensure a smooth journey.

W

hen an organization embarks on a digital transformation journey, a fundamental question quickly arises: exactly where do you start?

The recent COVID-19 pandemic has heightened the need for companies to adopt digital business models. And, cloud platforms become the catalyst for this transformation – providing businesses with agility, scalability, and innovative capabilities.

Before any transformation work begins, it is important to understand that the critical success factor in digital transformation is how well we manage the change and translate that into business growth and customer satisfaction. By focusing efforts on the right ones, an organization can achieve maximum return on the investment made in the shortest possible time.

Organization must harmonize people, technology, and business processes to ensure digital transformations succeed. Find the sweet spot to create new conversations within the business environment to connect IT with the rest of the business.

A cloud-enabled and clouddelivered business model supports organizations by differentiating its strategy and solutions over its competitors. A successful cloudenabled digital transformation journey should connect people, technology, and processes in addition to achieving added values such as:

24 MY•IT

• Simplified IT operations, with the lowest Total Cost of Ownerships (TCO) • Flexible IT-as-service (OPEX) with the highest security protection • The service covers technology deployment, operations, and support • A single point of contact for ICT services, driven by SLA • A pool of certified resources, with an extensive partner ecosystem.

By transitioning functions to the cloud, IT is free to focus more on business-differentiating initiatives and innovation, while the organization will experience stability, scalability, reduced costs, flexibility, and others.

Find out more about eXcel-as-a-Service today.

eXcel-as-a-Service Cloud, Security & Managed Services Delivery Model for your Business Hitachi Sunway can help you to accelerate your digital transformation journey by adopting cloud for anything from email to ERP, to ITSM and RPA, to compute, storage and even networking – with enhanced security protection and optimized IT operations through:• Our flexible and simplified hybrid cloud framework to reduce your ICT total cost of ownership.

• Our 24x7x365 SOC monitoring and managed security with response services providing highest protection against cyber threats.

• Our ITIL and ISO driven managed services offerings balancing between people, process & technology.

A Cloud Services Provider is NOT a Managed Services Provider (MSP) Business owners commonly choose Cloud Services Providers over MSP because the former appears to be a cheaper option. However, just because all your IT resources are being hosted by a Cloud Services Provider doesn't mean the provider will assist you with the managed services issues such as IT operations, cybersecurity threats, network connectivity, disaster recovery, etc Do you need a Cloud Services Providers or MSP? Both give you access the cloud over a shared infrastructure. But MSP represent a collaborative effort between service provider and customer by contributing expertise, technology and experience to help customers determine the best cloud resources with cybersecurity protection and IT operations improvement in mind. And, MSP helps to create a custom plan detailing the steps to build and run an optimized cloud environment.

Hitachi Sunway is not only a Systems Integrator, we are also a MSP. We can help you to accelerate your digital transformation journey with enhanced security protection and optimized IT operations.

LOWEST TOTAL COST OF OWNERSHIP (TCO) - Hybrid Cloud Framework

HIGHEST PROTECTION AGAINST CYBERSECURITY THREATS - 24 x 7 x 365

FLEXIBLE ITIL DRIVEN ICT MANAGED SERVICES - People, Process & Technology

Talk to our Experts!

Hitachi Sunway can help you move your applications to the cloud, sell you the cloud services you are using and manage and optimize your cloud services.

Get in touch via our WhatsApp channel

Hitachi Sunway is a leading ICT and Digital Solutions & Services Integrator in ASEAN specialising in implementing, supporting and providing consultancy for Enterprise Resource Planning (ERP) & Product Lifecycle Management (PLM) solutions; managing and supporting IT infrastructures; Cloud-enabling IT platforms, including the Cyber Security elements in our fully compliant and secured data centres (DC). Our portfolio is aimed at helping clients to embrace the acceleration in digitalization that are transforming businesses. Hitachi Sunway has a proven track record of serving more than 1,000 clients in the region across various business verticals; from small to global enterprises as well as public sector and industries such as manufacturing, financial, construction, education and healthcare. Hitachi Sunway currently operates in 15 locations across 5 countries (Malaysia, Singapore, Indonesia, Thailand, Vietnam) and will be expanding our operations to Myanmar, Cambodia and Laos.

www.hitachi-sunway-is.com