FAQ's

General questions

Q. Do you provide a warranty with your products? A. Yes, all Marquis vanities and shaving cabinets come with a lifetime warranty that we have been standing behind for over 40 years. We take our commitment to this guarantee very seriously and will be happy to answer any questions you may have regarding it. For more information visit www.marquis.com.au/warranty

Q. Are your products pre-made? A. No every vanity is made to your custom order, starting the day after you have placed your order with your retailer.

Q. Are your products flat packed? A. No every vanity comes fully assembled and ready for install by your licensed tradesperson. Q. Where are your vanities made? A. All of our cabinets and shavers are 100%

Australian made in our factory in Taylors

Beach, NSW. Q. Is my vanity water proof? A. No! Although the highest quality

Australian moisture resistant board is used in the carcase and doors/drawers and we seal the exposed edges of the board with edge tape and paint, there is still no way to make a vanity fully waterproof. The best way to ensure your product lasts a lifetime is, if any water sprays or is spilled into or on the cabinet, simply wipe it off with a cloth so the moisture doesn’t have a chance to be absorbed by the timber. Q. Can I change my vanity design after ordering? A. Generally the answer is no as we begin construction on your custom vanity immediately after order but if you do need to make a change just contact your retailer and we will work with them to get you the best solution possible.

Installation Questions

Q. Does my wall mounted vanity come with mounting brackets? A. No your tradesperson only needs to locate the studs in the wall and screw bolts through the solid back and it will stay fixed to the wall for life. Q. Can I have my Shapes mirror mounted horizontally or vertically? A. The entire shapes range can be mounted either horizontally or vertically simply by ensuring the split batten is positioned correctly. Q. Can I install the product myself? A. We recommend only a licensed tradesman who is experienced with bathroom construction be used to install our products. Products installed by an unlicensed person will not be covered by warranty in the event of an issue arising.

Materials questions

Q. What sort of paint do you use on the cabinets? A. We use 2 pack polyurethane paint that can be colour matched to your specification and finished in gloss or matte texture. Polyurethane paint is a hard-wearing and highlyresistant coating used in industrial and architectural coating systems for steelwork, concrete, wood, and other substrates.

Q. What is Symphony? A. Symphony is a modified acrylic solid surface material that is composed of resins, polymers and natural materials.

Its colour runs all the way through the top and it is a sanitary grade material, meaning it is safe for use in kitchens and wet areas. It is repairable and able to be cut with standard woodworking tools unlike stone products. Q. What is Dekton? A. Dekton is a blend of raw and recycled materials that are subjected to extreme temperatures and pressures and then crafted into sheets of material used for benchtops and surfaces throughout the home, including the bathroom. This ultracompact surface is exceptionally hard, able to withstand 400 degrees centigrade without damage and has zero porosity making it perfect for bathroom applications. It is the material we recommend above all others for vanity top applications. Q. What is Caesarstone? A. Caesarstone and are composite man made stone materials comprising 93% quartz which makes them incredibly hardwearing and resilient. They are excellent surfaces for kitchen benchtops, bathrooms and splashbacks and are available in a range of colours and textures. Quartz benchtops are fabricated from natural quartz one of the hardest minerals on Earth (hardness of 7), and small amounts of recycled glass and other materials to add colour and character and bound together with resins and polymers. This creates a nonporous highly resilient material which resists bacterial growth, stains and scratches and never needs to be sealed.

Q. Where are the drawers and hinges made? A. Our drawers are manufactured in Austria and all our hinge hardware is made in

Italy, ensuring we give you the highest quality products.

Sales & Custom questions

Q. Can I get a custom vanity made to my design? A. Yes, absolutely, we can manufacture vanities, shaving cabinets and mirrors to meet your needs and fulfil your design aspirations. These range from exact lengths to fit between walls to fully customized designs giving your bathroom a unique touch. Q. Does my vanity come with a plug and waste? A. No, we do not supply plumbing fittings with our products. We are purely a cabinetmaking company and we like to leave the plumbing up to the professionals. Please talk to your showroom consultant or your licensed plumber about the best fittings for your bathroom. Q. Can I choose my own basin? A. Yes, if you have a basin you’ve fallen in love with we can customize your vanity to suit your choice with ease. Make sure to have your basin specifications on hand when you meet with your showroom consultant . Please be aware that given the extra programming and machining requirements of using another suppliers basins the price will not reduce when using your own basins.