Professional Motor Factor January 2026

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PROFESSIONAL

MOTOR FACTOR

NEWS Ecobat Battery relaunches as Veloris

PEOPLE & INDUSTRY PMF reports from the IAAF annual conference

JANUARY 2026

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VOLUME 26 ISSUE 1 JANUARY 2026

CONTENTS

6-8 NEWS

10-15 16-19

20-21

BUSINESS

TRENDS

PEOPLE & INDUSTRY

REGULARS

BATTERIES & IGNITION Banner provides “useful reference point” ..........................................................................................23

Viewpoint ...........................5

What is proactive battery management? ............................................................................................24 Nissens introduces ignition coil range ................................................................................................26

News....................................6

Spark plugs: Why trust matters ..............................................................................................................28

Product Spotlight...........33

BRAKES & CLUTCHES febi launches Tesla Model S and X brake calipers to meet growing EV demand ................30 Schaeffler: Knowledge is a differentiator for technicians and front counter staff ..................31 MEYLE highlights LCV braking opportunity........................................................................................32

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VIEWPOINT

Editor TOM HENMAN Group Editor KIERAN NEE Digital Manager KELLY NEWSTEAD

BUDGET PROVOKES RETORT

Group Manager ALEX DILLEIGH

Before Christmas – just beating the deadline for the final edition of 2025 – the chancellor revealed her Autumn Budget. Whether it was the radical Budget some expected, that’s not for me to say, but there was plenty of reaction from industry leaders and spokespeople. Independent Automotive Aftermarket Federation Chief Executive, Mark Field, was swift to respond, claiming the Autumn Budget “does nothing to support” businesses in the sector. He criticised Rachel Reeves for treating the aftermarket as an “afterthought” and challenged what he called the “short-term thinking” of successive governments, which have provided £4 billion worth of grants to encourage the sale of EVs that “not everybody wants or can afford”. Mark continued: “Even more remarkable is this government’s plan to charge the ones that do, with a pay-per-mile tax on EVs (3p for EVs and 1.5p for hybrids). This will further reduce EV adoption. Instead of dumbing down EV adoption by subsidising the price of cars, we should be supporting businesses and programmes that deliver on the sensible notion that a technologyneutral approach to future mobility is the best way to ensure effective consumer choice and affordable motoring.” GSF CEO, Steve Horne, also weighed in, describing the introduction of a mileage-based tax for EVs as a “pivotal moment” and predicted that vehicles with an internal combustion engine “will remain on the road longer” as a result. From April 2028, EV motorists will pay around half the fuel duty rate paid by petrol drivers, according to the Office for Budget Responsibility. Steve believes the measure will create “sustained demand for traditional parts and maintenance” and pledged that GSF will continue to support both existing and emerging technologies through parts, consumables, equipment, training and business support. The Independent Garage Association (IGA) also reviewed the Autumn Budget. While it welcomed the chancellor’s decision to fully fund apprenticeships for under-25s in small and medium-sized enterprises, the association said the remaining measures offered “limited reassurance” for independent garages. Rising costs, tightening margins and increasing regulatory complexity remain pressing concerns, yet the IGA believes the Budget provides little relief. Questions also persist around EV policy, the IGA argued, calling the message “mixed”. While the government has committed further investment to support EV infrastructure and adoption, the IGA is concerned that the introduction of EV pay-per-mile taxation represents a “clear setback”, one that undermines consumer confidence and creates additional uncertainty for businesses preparing for an electric future. While the IGA also believes the rise in National Living Wage to £12.71 per hour may not “directly affect” every independent workshop, it thinks it will have a knock-on effect across staffing costs, supply chains and associated costs, heaping more pressure on businesses already struggling. What do you think the implications of the Autumn Budget will be on your motor factor? Get in touch at pmf@hamerville.co.uk or find us or myself on LinkedIn. By the way, welcome to 2026! Enjoy the January edition – there’s plenty to read and absorb.

Senior Account Manager MATTHEW BOASE Design ADEEL QADRI Group Production Manager CAROL PADGETT Production Assistant KERRI SMITH

Professional Motor Factor is an essential business magazine for those with responsibilities within motor factors. To be removed from this magazine’s circulation, please call 01923 237799 or email circulation@hamerville.co.uk. Printed by Stephens & George Ltd Published by HAMERVILLE MEDIA GROUP Regal House, Regal Way; Watford, Herts; WD24 4YF Tel: (01923) 237799 Copyright © 2026 Professional Motor Factor: Certificate of Average Net Circulation for the 11 issues distributed between July 2024 and June 2025 Net total: 4,973 United Kingdom: 4,973

The publishers and editor do not necessarily agree with the views expressed by contributors, nor do they accept responsibility for any errors of translation in the subject matter in this publication.

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Have a great month.

Tom Henman ‘FOLLOW US HERE’

Editor

pmfmag.co.uk Professional Motor Factor Magazine @PMFMag @ProMotorFactor

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IAAF CHIEF EXECUTIVE, MARK FIELD, ADDRESSES IAAF AWARDS AND DINNER AUDIENCE

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Professional Motor Factor

ProMotorFactor

@PMFmag

www.pmfmag.co.uk

pmf@hamerville.co.uk

LKQ UK AND IRELAND URGES SERMI ADOPTION TO SAFEGUARD DATA ACCESS LKQ UK and Ireland has welcomed the launch of SERMI (SecurityRelated Vehicle Repair and Maintenance Information) in Great Britain, reiterating calls for closer alignment with the EU and Northern Ireland to ensure fair access for independent garages. SERMI provides a secure way for technicians to access the vehicle data they need from OEMs to deliver security-related repairs, including key programming and anti-theft system maintenance. Already mandatory across the EU and Northern Ireland, the framework is designed to protect motorists’ data while allowing independent garages to keep more jobs in-house. And with participation in Great Britain currently voluntary, LKQ UK and Ireland is urging VMs to adopt the scheme. LKQ UK and Ireland Chief Executive, Kevan Wooden, said: “Independent garages play a vital role in keeping the UK on the road. To stay competitive, they must have secure and fair access to the same information and

systems as franchised workshops. SERMI provides a clear and proven framework to achieve that. “OEMs are already legally required to implement SERMI across the EU and Northern Ireland. And participating voluntarily in Great Britain, by extending existing systems in place elsewhere, would signal openness and fairness from automakers to the aftermarket and its customers. “I recently received from the Right Hon Lilian Greenwood MP, Minister for Future of Roads, confirmation that while the government doesn’t currently intend to mandate SERMI in Great Britain – unlike Europe and Northern Ireland – it does expect every vehicle manufacturer to give access to repair. This is great clarity for us to have, and we’re committed to encouraging adoption of SERMI alongside our partners within the current nonmandated basis.”

LKQ UK and Ireland is also working alongside industry bodies to call for alignment. Kevan added: “I also had the privilege of talking to the IAAF, IGA and SMMT together, as our major supporters of the independent aftermarket. We all believe it makes sense to have as much alignment as possible across Europe and for the GB SERMI scheme to have support. “Having one common standard for protecting vehicle security reduces administration for everyone and creates improved protection and service to the consumer, manufacturer, and garage alike.”

GSF RELOCATES SLOUGH BRANCH – 12 BRANCHES OPENED IN 2025 GSF Car Parts completed its 2025 expansion by relocating its branch in Slough to a larger premises. e branch remains on the Slough Trading Estate, but has been upgraded to a larger, 5,966sq facility. An additional three full-time employees and two vans are now operating from the site. GSF Slough Branch Manager, Conor Paterson, said: “We identified a strategic opportunity to enhance the support we give our customers in Slough. It shows that GSF is committed to investing in its plans and people, and we now look ahead to 2026 with a stronger team and enhanced ability to serve our customers.” GSF added 12 new branches to its network last year, including the opening

of the motor factor’s 200th branch in July. This includes four satellite sites located near existing branches to support regional growth. GSF CEO, Steve Horne, said: “is new facility rounds off an incredible year of expansion. Slough is an area where we’ve been able to rapidly expand our customer base, and this new branch gives the team more headroom to grow further. As for what’s next, 2026 will be a similar story of

increasing branch and headcount numbers as we continue to work our way to become the number one in the aermarket.”

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NEWS

Professional Motor Factor

ProMotorFactor

www.pmfmag.co.uk

@PMFmag

pmf@hamerville.co.uk

ECOBAT BATTERY RELAUNCHES AS VELORIS Following its sale from the Ecobat Group and a “comprehensive review” of its position and value to the market, the independent battery distributor has rebranded to Veloris. In a statement, Veloris CEO Russell McBurnie said: “After separating from an industrial group, we are now free to pursue our own priorities, and by regaining our independence, we are reenergised and able to use the skill, knowledge and experience embedded in the business, to drive growth and fulfil our potential.” Russell insisted that while the name is new, Veloris’ commitment to delivering exceptional services and adding value to its customers remained the same. He added that these strengths can be capitalised on and combined with its depth and versatility of stock, as well as European infrastructure, Veloris has the “ingredients and

ambition” to bolster its reputation as a reliable partner. He continued: “As battery technology has developed and the legal requirements have increased and become more complex, it is now more important than ever to have a

battery supply partner that understands the details, whatever the sector. This is an added value service that we have always provided because our philosophy is, and will remain, to help our customers grow their battery business.”

BEN LAUNCHES NEW MEN’S HEALTH AWARENESS TRAINING On International Men’s Day, Ben launched its new Men’s Health Awareness training, providing employees across the automotive industry with a better understanding of the health challenges that affect men’s physical, emotional and psychological wellbeing. In the UK, one in five men die before reaching 65 and, with over 82% of the automotive workforce made up of men, Ben shone a light on men’s health to start supportive conversations. is training has been created to increase awareness about men’s health and wellbeing across the industry. e course is suitable for anyone who works in the automotive industry, including people managers and all genders. Course benefits include: ● Insights into health challenges and risks related to men’s health and wellbeing ● Strategies to build resilience, skills and confidence to support better management of men’s health

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●

●

●

●

A clear understanding of personal wellbeing Knowledge to recognise, support and empower men’s health – at work and beyond How to support others and hold supportive conversations around men’s health A toolkit packed full of useful resources.

e training is offered face-to-face or virtually, providing a flexible and engaging learning environment. e course is part of a suite of three new training products being launched by Ben, including the recent Equality, Diversity and Inclusion course and a new Women’s Health Awareness course which will launch shortly. Ben stated that any profits generated will go back into Ben’s mission of providing free, confidential health and wellbeing support for life to those who work, or have worked, in the automotive industry and their families.

Ben Specialist Services Lead, Julie Hayes, said: “With a high proportion of males working in the industry, we’re pleased to launch this new Men’s Health Awareness training offering for automotive employers. It’s vital to be driving awareness and strengthening men’s health and wellbeing across the industry. “Too oen, common health and wellbeing concerns go unspoken – and that silence can have a serious impact. is training gives everyone the tools and resources to improve men’s health and wellbeing across the industry.”

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PEOPLE & INDUSTRY

IAAF CONFERENCE

Garage Den concluded this year's IAAF conference

Mickey Wilson

IAAF LOOKS TO FORGE A ‘NEW AFTERMARKET’ The Independent Automotive Aftermarket Federation (IAAF) annual conference, once again taking place at the DoubleTree by Hilton Milton Keynes on 4 December, signalled the end of another busy 12 months in the trade. This year, IAAF looked to the future – focusing on how the sector can adapt to cultural, economic and behavioural shifts.

F

ormer rally driver and television presenter, Penny Mallory, began proceedings with a speech about the importance of mental toughness. She took the audience on a trip down memory lane, explaining how mental resilience shaped her career, challenges and successes. Penny was the first woman to compete in a World Rally Car for Ford in the World Rally Championship after becoming a national rally champion. She became “obsessed” with human performance, specifically mental toughness. Addressing the audience, Penny spoke about how she overcame the stigma that came from being a “woman in a man’s world”. She said: “I was in my world, so I didn’t feel like I could give a sensible answer (to a journalist’s question about competing against men). I just wanted to compete – it wasn’t about gender – and my attitude, my approach was most important.”

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Penny claimed that 70% of achievement is down to mental toughness – the other 30% is skill, talent or intelligence: “It’s what makes the difference to success.” Bringing it back to the challenges the automotive aftermarket may face, Penny was adamant that it is “the hard stuff that creates us” and “our mental responses to situations that are fundamentally important to life”. Penny split mental toughness into four sections: control, confidence, challenge and commitment, and revealed personal battles that drove her from despair to realising a dream. Struggling to cope with her mother’s alcoholism and manic depression, Penny’s behaviour and schoolwork deteriorated; nudging into adolescence, bad behaviour turned into crime and drinking. At 14 she received a letter from her estranged father that worsened things; she lived in hostels in London and her boyfriend was a heroin addict – she hit “rock bottom”.

IAAF CEO, Mark Field

She continued: “I had to decide (what I was going to do with my life) – good or bad – and I decided to follow my dream and put myself into rally school. It changed my life entirely. I went from roughest to toughest. I was intensely driven to become a champion. Nothing was going to stand in my way… Adversity proved useful; it built my focus, resilience and confidence.”

IMPACT OF JLR CYBER-ATTACK Inevitably, the impact – and recovery – of the Jaguar Land Rover (JLR) cyber-attack was brought to the attention of conference in the next discussion. David Bailey, professor of business economics at Birmingham Business School, delivered the headlines: JLR reported pre-tax losses of about £485 million in the three months to 30 September 2025 after production was shut for much of September. That represented a sharp reversal from a profit in the same period a year earlier.

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PEOPLE & INDUSTRY

David also highlighted the wider economic ripple effects, citing independent assessments that put the broader UK economic hit into the region of £1.9 billion, reflecting supplier disruption and knock-on supply-chain losses. Estimates for weekly losses during the shutdown vary, but the centrepiece figure for company pre-tax losses is the quarterly number above.

US, CHINA AND EU IMPACTS David lamented the impact of international trade frictions and rising costs on the UK sector. He pointed to a UK-US trade arrangement in 2025 that reduced certain US tariffs on UK cars from 27.5% to 10% – but only on the first 100,000 UK-made cars exported to the US. David also emphasised that Brexit-related frictions and energy costs that are constraining competitiveness: the UK continues to face higher industrial energy prices than some European peers, and inflationary pressures remain a drag on growth. While the government is looking at introducing the British Industrial Competitiveness Scheme from 2027 to ease energy pressure for over 7,000 electricityintensive businesses, not households, David said this “wasn’t ambitious enough”. Meanwhile, David claimed China remains a dominant force in EV manufacturing and battery supply, arguing that the UK must attract large-scale investment in vehicle and battery production to strengthen domestic industry. SMMT forecasts indicated that the UK new-car market would grow to around 2.01 million units in 2025. If realised, this would mark the first time registrations exceeded two million since 2019. Battery-electric vehicle (BEV) registrations were also expected to continue increasing their share of the market, with the SMMT anticipating a material rise.

David emphasised that BEV adoption remains constrained by high upfront costs and a “patchy” charging infrastructure; however, he noted that battery prices continue to trend downwards. Industry trackers, such as BloombergNEF and Penny Mallory other analysts, report steady declines in lithium-ion battery pack costs, with the widely cited industry “tipping point” at around $100 per kWh, at which many expect cost parity with petrol vehicles to be achievable. Concluding his presentation, David said China is “way out in front”. Where it was once mainly a producer of lower-cost models it now leads in battery production and EV scale – and he argued the onus is on the UK to improve investment, scale and local industry to avoid falling behind.

EMERGING MODELS AND FLEET WORK Before lunch, Max Wegner of Roland Berger deep-dived into emerging aftermarket business models, sharing data that show consolidation trends and changing routes to market, while Tim Guidotti of Ferdotti Motor Services highlighted the growing importance of fleet work across cars, vans and commercial vehicles.

BRANDING GEN Z Emerging from the break, Mickey Wilson from Firestarter tackled Gen Z — how businesses should attract them as both consumers and professionals. With five different generations in the workforce, understanding how to communicate across diverse expectations has never been more crucial.

IAAF CONFERENCE

Mickey argued that flexible subscription models are likely to increase, communication will get faster, and AI will become more influential – so staying ahead technologically while maintaining strong customer engagement is essential. During Mickey’s presentation, she shared a piece of research to help answer the question: When it comes to cars, what do Gen Z really want? Deloitte’s Global Automotive Consumer Study shows that younger consumers (18– 34) are more open to car-subscription models, with around 28% expressing interest. Autotrader research also suggests that many younger drivers prioritise in-car technology over aesthetics, with roughly 63% of 17–25-year-olds ranking technology above appearance. Together, these trends point to a shift in product development and marketing priorities for businesses.

ENTERING THE GARAGE DEN… To end this year’s proceedings, IAAF introduced a new concept – designed to bring suppliers and independent workshops closer together – dubbed The Garage Den. Five workshop owners acted as ‘dragons’ with representatives from Milwaukee, TechMan, HELLA, WAI and Cataclean delivering product pitches. Tough – arguably brutal – questions followed, but pitchers stayed cool under pressure. Whether the concept was a success is for the brands involved to judge – but dragons appeared to enjoy putting the suppliers under the spotlight! As the delegates filed out, there was plenty to ponder before dinner and awards – ideas that could be applied to day-to-day business in the weeks and months ahead. Ultimately, the IAAF conference is designed to inform, challenge and inspire, so those that attend are better prepared for whatever the future holds.

For more information about the IAAF, www.rdr.link/FAX001 Professor David Bailey

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PEOPLE & INDUSTRY

APPOINTMENTS

Movers & Shakers

PMF introduces this month’s movers and shakers as they begin a new stage of their career in the UK aftermarket.

VELORIS

Prior to Ecobat Battery’s transformation to Veloris, Martin McGreevy rejoined the battery distributor on the eve of its new phase as head of national accounts. Martin returned from GSF, where he added to his aftermarket experience following a five-year tenure. He has operated within both the distribution and product supplier sections of the trade. Veloris Managing Director, Kevin Wood, said: “As Ecobat Battery embarked on the latest leg of its journey, it was very important to have a head of national accounts in place to help us navigate the course and maximise the opportunities, and we could do no better than have Martin in the chair. “Not only does Martin know the battery sector, understand the business, and the team within, but he also has enormous experience as both a buyer and a seller within the industry. In addition, (because he is) such a people person, he also has great relationships throughout the aftermarket.” Commenting on his reappointment, Martin said: “I had a great time at GSF with few reasons to leave, but sometimes when you get a call from someone you respect, within an organisation that has been a big part of your history, it would be crazy to turn it down.”

To connect with Martin on LinkedIn, www.rdr.link/FAX002

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LKQ SYNETIQ LKQ SYNETIQ has appointed Annick Jourdenais as its new managing director to help “lead the business’ mission of increasing access to sustainable, affordable mobility”. Annick steps into the role at the joint venture from her previous position at LKQ Euro Car Parts. She brings more than 12 years of automotive aftermarket experience to the position, to support LKQ SYNETIQ in scaling the delivery of recycled OE car parts to workshops, bodyshops and insurers. Alongside her new responsibilities, she will continue her European remit as senior project director for the salvage channel at LKQ Europe. Annick said: “The automotive repair industry stands at a critical juncture. We need to make vehicle repair more sustainable, more efficient and more affordable while managing the complexity of EVs and rising regulatory requirements. “My priority is to build the operational capability and strategic partnerships that turn circular economy principles into practical, everyday solutions – delivering real commercial value for workshops and insurers while reducing environmental impact across the repair chain.”

To connect with Annick on LinkedIn,

www.rdr.link/FAX003

CAR SPARES FACTORS Car Spares Factors has promoted Hakan Inal to branch manager of the Welwyn Garden City store. Hakan brings “extensive industry experience, proven leadership and a clear vision for growth” to his new role. Hakan, who has worked in the motor factors industry since the age of 16, said he was enthusiastic about this next step in his career: “Being recognised for my hard work and having the directors place their trust in me feels really good. I’m excited about this promotion and the new challenge ahead.” Beginning his journey as a warehouse apprentice through a YTS scheme, Hakan has worked his way up through multiple roles in the sector, developing an understanding of operations and customer service. His dedication and hands-on approach have prepared him to lead the Welwyn Garden City branch into a new chapter of success. “I’ve learned everything from the ground level, and I’ve always shown 100% commitment to every role I’ve taken on,” Hakan added. In his new position, Hakan plans to strengthen customer relationships, expand local business and deliver an experience that sets Car Spares Factors apart from competitors.

To connect with Hakan on LinkedIn,

www.rdr.link/FAX004

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PEOPLE & INDUSTRY

COUNTER VIEW

IGNITION POINT

IS THE TRADE SELLING ITSELF SHORT?

TIM BENSON

Tell us what you think via #PMFCounterView on LinkedIn or e-mail pmf@hamerville. co.uk.

SANJIV SHAH

OLDFIELDS GARAGE OWNER

CAR SPARES FACTORS OWNER

oes the industry do a good enough job of being positive about itself? I think we often undersell what we do. The loudest voices can be the ones listing problems and we have negative press, which needs to be halted. I will be a little controversial and say that much of the noise comes from people who have been in the trade a long time and have found change uncomfortable. Not everyone, of course, but if I had to generalise that is the pattern I see. The truth is there has never been a better time to be involved. We are surrounded by technology that makes work smarter. Cars change fast; diagnostics, connected services and sensible uses of AI are already making jobs cleaner, faster and more satisfying. Pay is rising for capable people and career paths are clearer. Most exciting of all, there is a fresh wave of young people who want in. I have seen that first-hand and it should lift all of us. Independent garages are doing brilliant things in every county. The missing piece is that we don’t always tell everyone. At Oldfields Garage we have pushed hard on that, working with a communications company. In 2025 I visited a school and presented the trade to 100 students. We opened our doors to the public and offered work experience to those interested in seeing what our world looks like. Most importantly we have used local and national press to share what we are doing. That builds awareness and trust. It also makes the team feel proud of their work. This is the playbook the industry should adopt. Plan for PR, partnerships and community presence. Celebrate technicians who learn new skills. Put apprentices and service advisors forward for awards. Show the public that modern garages are clean, professional and put people first. Share proper stories with photos and names. Invite schools in. Go to them if they cannot come to you. The automotive aftermarket is a family. We should welcome more people into that family to work in it, to trust it and to value it. Start 2026 by being vocal about what is good. If we keep telling the story with energy and honesty, more customers will support us, and more talent will join us. That is how positivity pays.

t’s no secret the automotive aftermarket industry finds itself frequently spotlighted for its challenges; from supply chain disruptions, pricing wars to increasing competition and evolving technology demands. While these hurdles are very real, it’s equally important to shine a light on the strengths and successes that define this vibrant sector. The question we need to ask is: does the industry do enough to promote a positive narrative about itself? Too often, discussions focus on what’s going wrong, which can overshadow the remarkable resilience and innovation happening across the aftermarket. At Car Spares Factors, we believe that starting the year by highlighting these positives can be a catalyst for industry growth and confidence. First, the aftermarket is a powerhouse of expertise and adaptability. Independent motor factors and workshops have long been the backbone of vehicle maintenance and repair, offering customers invaluable knowledge and personalised service. This human touch remains a crucial differentiator in a market that is rapidly evolving with digital platforms and advanced vehicle technologies. Secondly, the aftermarket continues to lead on sustainability efforts. With the rise of EVs and hybrid models, many factors and workshops are actively upskilling and investing in the necessary tools to support these greener technologies. This proactive approach not only supports environmental goals but also positions the industry as a key player in the transition to more sustainable mobility. Moreover, the sector’s commitment to training and apprenticeships ensures a steady pipeline of skilled technicians ready to tackle the challenges of modern vehicle servicing. This dedication to nurturing talent reinforces the industry’s long-term stability and innovation potential. Lastly, collaboration remains a hallmark of the aftermarket. From partnerships between motor factors and suppliers to engagement with trade associations and technology providers, the sense of community fosters a shared commitment to quality, reliability and customer satisfaction. So, while it’s crucial to acknowledge challenges, it’s equally important to celebrate what the automotive aftermarket does well. By embracing a positive narrative, the industry can inspire confidence among customers, attract new talent and set the tone for a successful 2026 and beyond.

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BUSINESS

DATA

INFOPRO DIGITAL AUTOMOTIVE: RELIABLE DATA AND SMART SOFTWARE NO LONGER OPTIONAL TOOLS

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nfopro Digital Automotive is confident it has positioned itself at the centre of these changes. Operating in 35 countries and tracing its origins back to 1947, the company has evolved into a provider of technical data, catalogue technology, workflow software and digital services used across the global aftermarket.

EXPANDING UK CAPABILITIES The company’s presence in the UK has grown through a series of acquisitions: HaynesPro – long associated with repair information used by workshops – became part of the group several years ago, bringing with it the OATS lubricant database, widely adopted by oil brands and repairers for vehicle-specific recommendations. DriveRightData, known for its tyre and wheel fitment datasets, is also part of the group. Its information underpins a segment experiencing online growth and increased product complexity. More recently, Infopro Digital Automotive acquired Eucon, a dataintelligence and pricing specialist whose

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tools are used by manufacturers and distributors to improve catalogue accuracy and optimise portfolio decisions. Alongside its expanding portfolio, the organisation has been restructured under a revised leadership team, including Darryl Watts as managing director for AUKUS, Will Scott as commercial director for AUKUS, and Andrew Round – formerly of DriveRightData – appointed as UK general manager. The group has reported that it now covers 97% of the UK vehicle parc and draws from eight global research and development centres.

GLOBAL REACH WITH LOCAL COMMITMENT Infopro Digital Automotive argued that the aftermarket is navigating rising customer expectations, intensified competition and an increasingly complex vehicle landscape. Solutions that support accurate product matching, integrated workflows and multichannel ordering are becoming more central to everyday business operations, the company continued.

Digitalisation, electrification, data dependency and intense margin pressure are reshaping how motor factors, e-commerce platforms and workshops alike operate. In this new landscape, reliable data, smarter software and connected ecosystems have become essential infrastructure rather than optional tools, according to Infopro Digital Automotive. Its strategy combines internationally developed tools with localised data and workflows designed for the UK market. Infopro Digital Automotive Product Build, ITDEV, Marketing and Innovation Director, Fabrice Contrel, said: “Our ambition at Infopro Digital Automotive is simple: to give the UK aftermarket the data, tools and digital platforms it needs to stay one step ahead. By combining our global technology with strong local expertise, we’re helping automotive businesses turn complexity into competitive advantage.” This hybrid structure seeks to balance global scale with the practical requirements of UK workshops, distributors and ecommerce operators – from vehiclespecific repair procedures to domestic parc variations and local trading conditions.

AN END-TO-END APPROACH The breadth of Infopro Digital Automotive’s portfolio positions it to

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BUSINESS

DATA

WHAT ARE THE IMPLICATIONS? Connected and accurate data ecosystems can influence several areas of performance, including:

“Our ambition at Infopro Digital Automotive is simple: to give the UK aftermarket the data, tools and digital platforms it needs to stay one step ahead. By combining our global technology with strong local expertise, we’re helping automotive businesses turn complexity into competitive advantage.” serve multiple areas of the aftermarket supply chain – from OEMs and manufacturers to factors, buying groups and workshops. Its platforms and datasets span several domains: 씮 Vehicle search, VIO data and vehicle information services: Tools supporting accurate VRM/VIN matching and analysis of the vehicle parc help businesses refine stocking strategies and improve product compatibility. 씮 Technical data and repair information: SMR data, diagnostics, wiring diagrams and labour times cover the vast majority of UK passenger and LCV applications. With EV and ADAS systems proliferating, access to verified repair data is becoming central to workshop practice.

씮 Lubricant data and recommendations: OATS’ structured recommendations continue to be used by lubricant suppliers and workshops to reduce mis-specification. It standardises sales conversations and reduces the risk of incorrect advice. 씮 Tyre and wheel fitment data: DriveRightData’s cataloguing information supports both physical distributors and digital platforms, where accuracy directly influences conversion rates. 씮 Parts catalogue data, PIM and workflow tools: A suite of SaaS systems, including ETAI parts catalogue data, PIM, ERP/DMS integrations, e-commerce support and analytics – reflecting the sector’s growing reliance on digital infrastructure.

Product accuracy: Reducing returns and avoiding mis-supplied parts Customer experience: Faster access to correct information and smoother ordering processes Operational efficiency: Integrated workflows mean less admin, complexity and costs Digital capability: Improved e-commerce, online catalogues and integrated branch systems Coverage breadth: Access to information spanning mechanical parts, lubricants, tyres, wheels, EV and ADAS – from one partner Preparation for future technologies: Ongoing research and development supports adaptation to evolving vehicle architectures

LOOKING AHEAD Infopro Digital Automotive wants to lead change; the company wants to deliver smarter data, more connected software and intuitive tools that make every part of the supply chain more efficient. The company’s development priorities include more accurate diagnostics, deeper integration with workshop systems, enriched data for EVs and ADAS, scalable cloud-based software, enhanced intelligence for independents and buying groups, and digital tools designed to reduce administrative workload while supporting stronger profitability. As market pressures intensify, Infopro Digital Automotive aims to ensure that customers have the digital foundations required to operate effectively and remain competitive. With nearly eight decades to rely on, Infopro Digital Automotive is confident it is uniquely positioned to help navigate the future with confidence. From technical data to e-commerce enablement, from lubricants to tyres and wheels, the company promises to invest, evolve and expand – with the same objective: “To deliver practical, high-performance solutions that make aftermarket businesses stronger, faster and more competitive.” For more information about Infopro Digital Automotive, www.rdr.link/FAX005

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DATA PROTECTION

HOW A DIAGRAM CAN HELP YOU GET ON TOP OF DATA PROTECTION This month, Mandy Huntley, PMF’s data protection expert, looks at processes which can cause you issues as a busy motor factor, such as warranty returns where data is changing hands and needs to be secured, but the process needs to be streamlined to ensure maximum efficiency.

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his is often where poor habits creep in as it can involve multiple systems, sometimes manual moving of data between them, and there’s scope for errors or lapses in security. Last month I gave you my five top tips for data protection. One of those was “show your working”. When assessing the security and efficiency of a process, I like to start with a blank piece of paper – the bigger the better! I draw out the process in its simplest form. For you to do the same, you could ask yourself the following questions: 씮 Where does the data come from? 씮 What do I do with the data as soon as I receive it? 씮 Who can gain access to the data? 씮 Do I pass the data on to any other organisation? If so, how? 씮 Where do I store the data? 씮 How long do I need to keep the data for? 씮 What happens when I don’t need the data anymore? Drawing this out as a flow chart is a good starting point, then you can go back to the beginning and start adding information. Ask yourself these questions to help: 씮 How do we tell people what information we collect, hold and use? 씮 Do we need every piece of information? 씮 How do we protect data at every step of the process? 씮 What do we know about the companies who provide the systems we use? 씮 What’s the lawful basis for collecting, using or holding data? These follow-on questions can lead you down metaphorical rabbit holes. You don’t need to answer every

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question right now. This can be a large piece of work if you’ve never done anything like it before or if the process is particularly complicated. I often do this for very complex processes where highly sensitive data changes hands several times. I firmly believe that your approach to data protection should be proportionate, and this means that you don’t need to scrutinise every detail as you would if you were dealing with sensitive health information, for example, but you do need to assure yourself that every system you use for personal data and every process in place is fit for purpose as it doesn’t introduce unnecessary risks for the people whose data you hold or your business. Mapping out a process will allow you to identify the unanswered

questions. Make a list of these questions, and if you have a lot, prioritise finding the

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answers; for example, if you have software which was in place when you bought the business and you really don’t know much about it, prioritise that. A really good place to start is with your contract with that supplier. It should tell you whether the supplier is able to access the data held within the system and the process you need to follow should something go wrong. The supplier should be able to tell you the steps they take to ensure that data can’t be lost or inadvertently changed when they make upgrades to the system. Your IT supplier may be able to help with this or a data protection professional will be able to facilitate the conversations and get you the assurance that you need. You might not like some of the answers you get; if so, you need to consider whether you’re willing and able to accept the risk or whether something needs to change. If you can look at a process and remove even one single email from it, that’s one less step to take and less information flying around on email, one less chance to lose the data.

DATA PROTECTION

WHY IS ALL THIS IMPORTANT? Even with extensive planning and protections in place, things can still go wrong. People will still leave a piece of paper lying around, send an email to the wrong person or mistype something in a system. If this happens, you may need to tell the people affected. In some cases, you may need to report it to the Information Commissioner’s Office and potentially even the police. Done well, the process map that I’ve walked you through demonstrates that you’ve considered every step of the process and taken action to gain assurance or make changes where you need to. Data protection doesn’t have to be overwhelming. If you need support, please drop me an email. Likewise, if you embrace the blank piece of paper and turn it into a fabulous process map, I would love to hear about it: Mandy@mandyhuntley.co.uk To connect with Mandy Huntley on LinkedIn, www.rdr.link/FAX006

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TRENDS

FORWARD THINKING

ICE, EVs AND EVERYTHING IN-BETWEEN: WHAT’S SHAPING EMISSIONS IN THE AFTERMARKET? Last year brought developments for the trade, from the future of the internal combustion engine to intensifying technological complexity. For the emissions aftermarket, these changes carry particular weight. European Exhaust and Emissions Commercial Director, Paul Newby, assesses where the sector stands and what lies ahead.

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s it me, or does each year seem to fly by faster and faster? It doesn’t seem a year ago since I last sat down in a quiet room forlornly attempting to write something of interest from what is arguably a rather dry subject matter for most. Looking back to last year, those of you with the fortitude to have trudged through the opening paragraphs of last year’s unending monologue would have been met with narrative about the government pulling forward the race to Net Zero along with phasing out the sale of vehicles with internal combustion engines by 2030. I wonder how that is panning out…

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To us, this subject is of paramount importance. Unlike many other automotive component sectors, such as braking, rotational products etc, our business in its current form is largely dependent on the existence of the internal combustion engine, so please forgive me if I focus the remainder of this article around that and the wider emission market theme. Nevertheless, our direction in 2026 may be of interest to our customers and most likely, our competitors… hello guys! There has been a shift in the European narrative around the future of the internal combustion engine, led largely by

Germany, as the rapid influx of competitively priced EVs of high quality has sharpened the competitive landscape. In a strange juxtaposition, we find ourselves in a similar predicament to the gargantuan VMs whereby we stand at a critical juncture, caught between the current (pardon the pun) inexorable push towards electrification and the practicalities of industry and infrastructure.

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At the time of writing in December 2025, all indications are that the internal combustion engine – and, therefore, manufacturers and the supply chain – may be given a reprieve until at least 2040. I’m confident VMs across Europe would breathe a sigh of relief, while us mere mortals within the realm of the automotive aftermarket would also be thankful – a choice that would provide us with additional lifeblood and longevity. The path ahead, though, would be as challenging as before.

WHAT ARE THE CHALLENGES? One of the most significant challenges is the increasing complexity of OE products we’re required to reverse engineer to keep our product portfolio current and relevant. The days of a simple assembly of an inlet pipe, catalyst and outlet pipe are long gone. Today, systems are becoming exceptionally complex with separate pollution control devices dedicated to a specific function, intricate internal designs that manipulate gas flow that must be replicated precisely, intricate presswork, bespoke cross-sectional shapes and advanced sensor integration to name but a few special characteristics that cannot be deviated from without compromise. This leads to an important realisation: meeting the needs of the entire aftermarket may be difficult for any single

manufacturer to achieve alone, given the breadth of product technologies and certification requirements involved. Of course, obstacles in life are often numerous, and can arise from various sources; some of which are within one’s control, yet others are not. A clever chap infinitely more intelligent than I once said: “The pessimist complains about the wind, the optimist expects it to change, but the realist adjusts the sails.” That’s exactly the ethos we have while facing such challenges. Last year proved to be a pivotal year for us; much energy was applied to bolstering our supply chains, development stratagems and strategic partnerships, ultimately enabling us to bring a record number of new parts to range, many of which are currently unavailable anywhere else in the aftermarket. Naturally, the challenges listed thus far are generally within our own control and to that end, we are the masters of our own destiny, success or demise; however, there remains the unforeseen challenges over which we have no control: the world is in an increasingly unpredictable state, and we’re all suffering the consequences of increases in the costs of food, energy, fuels and commodities both personally and professionally. With each new generation, pollution control devices contain increasing amounts of active materials both PGM (Platinum Group Metals) and non-PGM. Platinum, palladium and rhodium all saw strong price rallies throughout 2025, with platinum reaching levels not seen in over a decade at certain points in the year. At the same time, gold hit record highs in October 2025, contributing to heightened interest in precious metals more broadly. Compounding the situation is the scarcity we see with some of the materials. South Africa and Russia lead the world with PGM deposits; output in South Africa is reportedly down by 5%, while the situation in Russia remains unpredictable. Other headwinds include the industrial energy costs that remain significantly higher in the UK than any of our European counterpart countries, a considerable amount of this cost lies with the UK’s Net Zero aspirations. Who knows, perhaps next year we can reflect upon some positive changes in that area too. Staying with the challenges beyond our control, a special mention has to relate to the influx of product from China. If you spend as much time navigating your way through the UK traffic as I do, you may

FORWARD THINKING

have noticed that the car parc is changing. Being born not too many years ago with four-star running through my veins might sound like a contradiction, but for as long as I can remember, I’ve been a selfconfessed petrol head, proud to be able to identify almost every car on the road from a young age – but today? Although I can still identify many of the more ubiquitous models, there’s an increasing number of cars and brands that I no longer immediately recognise. I’d be fascinated to meet the marketing teams who decided that names like XPeng G6 and ORA Good Cat would resonate aspirationally – however good the cars themselves may be. And that’s the point…! We’ve recently added a Jaecoo 7 to our fleet and, despite some annoying foibles, it’s rather good; in fact, it’s been one of the UK’s bestsellers for several months, so the industry really ought to learn something from its success. For us, this model, along with all the other new marques, presents significant future opportunity. On the flipside, we’re also seeing a rise in lower-cost pollution-control devices – cats, DPFs, SCRs and GPFs – entering the market from a range of overseas sources. In some cases, products are listed without the necessary type-approval documentation, which raises questions about compliance and suitability for sale in the UK and Europe. Much of this category of product is sold online, and some of it is available from UKbased sellers. Fortunately, the DVSA is responsible for policing these matters, and we work closely with them to highlight examples where appropriate. When installing any pollution-control device, technicians should ensure they purchase from reputable suppliers that provide certified products from established manufacturers.

ENOUGH OF THE NEGATIVE STUFF! For us, this year will be a continuation of the same theme. We’re exceptionally proud of what we achieved in 2025, and we’ll be building upon the successes we achieved by bringing the best possible customer service, the widest array of new and unique parts to range backed up exceptional technical support.

For more information about European Exhaust and Catalyst, www.rdr.link/FAX007

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BATTERIES & IGNITION

BANNER PROVIDES “USEFUL REFERENCE POINT” To assist with decision making and procurement, Banner is confident its guide to its range of battery chargers, power packs, testers and accessories is a useful reference point.

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eadily available in print or viewable on Issuu using a dedicated QR code, the eight-page, A5 product range literature details the key features of each product shown, including the UK part number and relevant pricing. The guide also serves as a reference medium within both a busy workshop and trade counter setting.

Banner Country Manager, Lee Quinney, said: “It is well documented that garages and workshops must stay equipped with the latest tools to monitor and maintain battery health – both as a duty of care and to ensure optimal vehicle

only makes it possible to charge conventional vehicles, but also opens the door to charging e-scooters, e-carts and cars fitted with lithium starter/on-board batteries, not to mention long-term discharge batteries in the hobby and leisure sector. Battery testing is described by Banner WHAT’S MAKING HEADLINES? as the “frontline defence” during any Inside are the latest Accucharger 15A and vehicle service, so details of its next 25A models. These chargers utilise a generation BBT HD1+ tester are included multi-stage charging process that in the literature. Designed for car, truck maximises battery life and performance. and motorcycle batteries, it With seven charging phases, a 16V measures voltage, internal boost function, and charging ADVISORY resistance and chargingcurrents of 15A or 25A, Frequent short journeys, starting performance for Banner is confident irregular driving profiles and the both 6V and 12V these units ensure daily use of additional electrical systems. batteries are “always consumers can put a strain on the Featuring rugged operating at peak battery and impair its performance. casing and efficiency”. Regular maintenance of the vehicle lightweight design, Key features of the battery is advisable, especially in winter. the BBT HD1+ is Accuchargers include Combining battery charging with engineered for a supply mode that seasonal tyre changes in spring testing, right down to prevents the loss of and autumn ensures troubletemperature vehicle data when free starting and long compensation, without batteries are changed, service life. straining the battery. whilst also delivering Beyond these products, protection against splash water and Banner’s guide includes additional power overcharging. In addition, there is packs, chargers and battery accessories. integrated cooling ventilation. Suitable for charging all batteries employing 12V and 24V technologies For more information about Banner, (standard, Ca, start-stop EFB/AGM and www.rdr.link/FAX008 GEL), including lithium (LiFePO4), this not

performance. At Banner, we continue to lead the charge in this field. This guide showcases our comprehensive range of testing and charging solutions, setting the standard in an area that’s never been more crucial.”

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BATTERIES & IGNITION

WHAT IS PROACTIVE BATTERY MANAGEMENT? Although the name over the door now is different, Veloris – formerly known as Ecobat Battery – is confident that its level of customer service remains. To back this up, Andy Waite, product, e-commerce and marketing strategy manager at Veloris, highlights some of the key pointers that may help you manage battery stock efficiently – allowing you to make the most of market opportunities and protect your investment.

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t Veloris, we provide market intelligence to ensure stocked batteries are aligned with the likely requirements of customers, as the vehicle parc develops and demands change. Having previously highlighted the fact that every EV also has a low voltage battery to power a multitude of its electrical systems, EVs must be considered when looking at stock profiling, particularly because 12V battery failure is one of the primary reasons that they break down. What might also come as another surprise is that not every contemporary hybrid and EV is fitted with the latest 12V battery technology. Although it would be natural to assume that these batteries would be at a minimum AGM (absorbent glass mat), if not lithium, the truth is that there is no ‘standard’ battery for these applications, with VMs using various solutions. The best example of this paradox is looking at models, such as the 2021 Hyundai Ioniq 5, the 2023 KIA e-Niro, the

Audi Q4 e-tron and the Jaguar I-Pace, all of which use a traditional lead acid battery, whereas a Cupra Born uses an EFB (enhanced flooded battery) and a Ford Mustang Mach-E has an AGM. Even the popular pre-2022 Tesla range incorporates a 12V battery to power the vehicle’s essential low voltage systems, such as the lights, heating and touchscreen

display, as well as the door locks and alarm. Somewhat surprisingly, the Model 3 and Model X both rely on a traditional lead acid battery (a B24 and B19 type respectively), whereas the Model S uses a U1 type AGM. Irrespective of the model, however, we include the OE fitment batteries in our range. It is important to state that from 2022, all Tesla vehicles transferred from a 12V battery to a 16V lithium battery.

GENUINE OPPORTUNITY Although the service life of a 12V battery in an EV is not predetermined, it still has a finite lifespan and over time will degrade and fail, but evidence from

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This information is valuable because despite the fact that AGM/EFB batteries generally last 30 to 50% longer than an SLI battery, any reduction in quantity of battery replacements is likely to be mitigated by their higher average price, so revenue should remain unchanged. This means that aligned with the EV 12V replacement opportunities mentioned earlier, the battery landscape continues to present a profitable outlook.

“Although the service life of a 12V battery in an EV is not predetermined, it still has a finite lifespan and over time will degrade and fail, but evidence from the market suggests that the typical service life is between three and four years. So, EVs represent a genuine opportunity for the independent aftermarket.” the market suggests that the typical service life is between three and four years. So, EVs represent a genuine opportunity for the independent aftermarket. In terms of types of vehicles visiting the typical workshop, it’s the number of hybrids that is increasing – and these too all require a 12V battery; however, as is often the way, there can be a level of confusion as to what role the batteries they utilise actually play – does the battery that powers the electric motor also start the combustion engine, or is that the responsibility of the 12V battery? Looking at three popular hybrids – the Toyota Auris, Prius and the Lexus CT200 – the 12V battery is only used for the low voltage systems – lighting, windows, central locking, alarm etc – and is either an 054 or 055 AGM auxiliary battery. As these vehicles age, the batteries are reaching their end of life, so demand for replacements is increasing.

In addition, usually in larger start/stop equipped applications, there is a growing number of vehicles now equipped with two 12V batteries – with an auxiliary battery used to complement the main battery. Although they were initially thought to be fitted to provide back-up power to support the main battery or to support separate systems within the vehicle, our research has revealed that they often fulfil a more collaborative role in the vehicle’s power storage system. Having a close eye on the battery market also allows us to provide you with information concerning other market developments; for example, our sales data confirms the split between traditional SLI (starter, ignition and lights) and AGM/EFB batteries, which was 64%/36% at the end of 2024 and was likely to be 50%/50% by the end of 2025. This means that keeping a close eye on the profile of stock held is increasingly important.

MAINTAINING STOCK While having the correct stock profile is vital to being able to satisfy customer demand, ensuring that each and every battery is well maintained – and in good condition when it’s supplied – is just as important. If you supply a seriously discharged battery to a workshop, you risk them installing a unit that may leave the owner unable to start their vehicle – or worse, stranded at the roadside – damaging the reputation of both parties. In addition, the battery is likely to be returned as a warranty claim. Although the claim would be investigated, if the issue was simply due to a neglected battery, and it was restored to good condition after a charge, the claim would almost certainly be rejected. Furthermore, supplying a battery that is not fully charged can negatively affect checks carried out on other parts of the vehicle’s electrical system, potentially producing false readings or masking other faults. The proactive approach, therefore, is to ensure that every battery supplied is fully charged when it leaves the premises. This is best carried out by employing a rolling charging regime for all the batteries in stock. With a rotational charging regime in place, the possibility of supplying a partially discharged battery is significantly reduced, which, therefore, makes a big difference when it comes to not only any subsequent potential warranty claims, but also the relationships that you have with workshops. Although this is not a complicated procedure, it does require a good quality charger and a designated member of staff with the responsibility to rotate the charger between the batteries, ideally a couple of times a day. This advice comes from a 70-plus year heritage; Veloris remains at the forefront, as it continues to help the trade navigate the issues and benefit from the opportunities that 12V batteries still provide.

For more information about Veloris, www.rdr.link/FAX009

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NISSENS INTRODUCES IGNITION COIL RANGE Nissens Automotive has launched an ignition coil range, one described as a “significant, strategic expansion” that adds depth to its portfolio and, it hopes, to yours.

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ypically, the ignition coil consists of a primary winding, secondary winding, iron core and housing, and is enclosed in a durable, heat-resistant casing filled with epoxy for insulation. The primary winding receives lowvoltage current from the battery, which builds a magnetic field around the iron core. When the current is interrupted, the collapsing magnetic field induces a high voltage surge in the secondary winding. This high voltage is then sent to the spark plug to ignite the air/fuel mixture in the combustion chamber. According to Nissens, most contemporary engines utilise a coil-on-plug (COP) design where the spark plug has its own coil mounted directly on its top, eliminating the need for spark plug wires and improving ignition precision. The pencil coil is a slim, elongated version of COP designed to fit deep into narrow spark plug wells, commonly used in compact engine layouts, and the rail coil design is a single unit with multiple coils mounted together, supplying several spark plugs from a centralised location.

NISSENS CONFIDENT OF MARKET OPPORTUNITY Despite ongoing vehicle electrification, ICEpowered vehicles will continue to dominate the European car parc well into the future, claimed Nissens. One of the contributing factors to the high failure rate of ignition coils is the increased stress they are under in the modern, smaller capacity, highrevving engines that are now commonplace in many vehicle makes and models. With the help of ignition coils and other electronic systems and components,

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these engines are now highly efficient and produce fewer emissions and use less fuel. They are also highly stressed and, therefore, prone to greater wear, which naturally stimulates the replacement demand. According to Nissens, some replacement products prioritise cost over specification, which can affect performance consistency and service life. In response, Nissens is confident that its ignition coil offering meets long-term aftermarket demand, by providing you and your workshop customers with a quality product, one that is competitive and futureproof.

HOW WERE THE IGNITION COILS ENGINEERED? Nissens ignition coils are produced inhouse, generally in an ISO and IATF 16949certified European plant. They are thoroughly constructed using modern technology, “premium grade” raw materials and proven engineering. They cover various design types from standard to pencil, COP, rail and block.

TANGIBLE VALUE Nissens believes it is offering a developed product with broad vehicle coverage, excellent product data and availability: a solution “ready to support sales growth from day one”. In turn, workshops gain access to a “high-performance, reliable and premium quality replacement part”. Nissens Product Category Manager, Lærke Louise Vexborg, said: “The Nissens ignition coil programme fully supports the aftermarket's needs. It is designed, manufactured, and tested to

secure excellent engine ignition performance, combined with reliability and longevity. “With this launch, we again prove our dedication to supporting the aftermarket with solutions that combine technical excellence, market relevance and customer value.”

RANGE AND AVAILABILITY The initial Nissens ignition coil range caters for more than 230 models, covering in excess of 1,000 OE references across passenger car and LCV applications. It offers 65% plus coverage of the European car parc. The range is available now.

For more information about Nissens, www.rdr.link/FAX010

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SPARK PLUGS: WHY TRUST MATTERS T

he spark plug category has always been one of the most guarded corners of the aftermarket. While many product groups have opened up over the years, spark plugs remain dominated by a small group of long-established brands. It is not inertia and it is not lack of competition. The reason is simple: spark plug quality goes directly to the heart of engine safety. A poorly manufactured spark plug can do more than cause a misfire; it can trigger pre-ignition, promote detonation, overheat a piston crown or damage valves. Even minor defects in electrode design, ceramic insulation or heat range stability can have serious mechanical consequences. Workshops know this. You know this. Both groups protect themselves by relying on

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brands that have earned trust over decades, not months. That is why the arrival of Lucas spark plugs created interest across the independent aftermarket. It is a brand the trade is likely to know, recognise and, we’re confident, a brand it trusts to get the fundamentals right. In a category where poor-quality alternatives can cause real damage, trust is everything.

PARTNERSHIP WITH ELTA ELTA Automotive is the longest-standing official licensee for the Lucas brand. We were awarded the licence to produce and supply Lucas vision and control products by brand owners ZF, and we have upheld that responsibility for many years.

When it comes to spark plugs, quality isn’t a luxury; it could be the difference between a simple repair and a serious engine problem. Trust matters, according to Tim Brotherton, Elta Automotive’s marketing manager, who reveals why the licensee for the Lucas brand is confident its spark plugs deliver peace of mind. The partnership is built on consistent quality, responsible brand stewardship and an unwavering commitment to protecting the integrity of one of the most recognised names in the industry. When the Lucas logo appears on a spark plug, it does so with the full support of ZF and with the manufacturing and quality systems of ELTA behind it. The introduction of Lucas spark plugs is not simply ‘another addition’ to the shelf. It represents an expansion of a respected technical brand, managed by a trusted licensee, into a category where reliability is non-negotiable. Every plug is engineered to OE-matching specifications, with precise control over electrode materials, gap tolerances, heat ranges and insulator integrity. Designed to support efficient combustion, these spark plugs deliver reliable engine performance under normal operating conditions. For you, we believe the strength of both the Lucas name and our stewardship removes the biggest barrier in spark plug sales: workshop hesitation. When technicians see a brand they trust, backed by a supplier with a proven licensing history, the conversation shifts from “is this safe to fit” to “how quickly can we get it”. That level of confidence is rare; it creates clear opportunities. It allows you to offer a credible alternative to the longestablished brands, helping them secure additional margin. For workshops, the appeal is the same: a trusted brand, supported by a trusted licensee, makes decision-making simpler. It reduces risk. It speeds up workflow. And it

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allows technicians to fit parts with the reassurance that they meet the standards modern engines demand. From everyday service items to high-compression petrol engines, professional workshops want spark plugs that feel as dependable as the ones they were trained on.

SPARK PLUG REMAINS STRONG AMID AGING CAR PARC Extended service intervals and increased use of downsized turbocharged petrol engines mean spark plugs are working

harder and running hotter than ever. Highquality materials and stable heat ranges are essential to prevent fouling, overheating or premature wear. The introduction of Lucas spark plugs adds choice in a market where quality must always come before convenience. New entrants rarely succeed, unless they bring something more than another part number. Lucas brings heritage. It brings recognition. It brings technical credibility. And, crucially, it brings ELTA Automotive, a trusted and long-standing

licensing partner, responsible for delivering the brand’s quality and integrity to the aftermarket. In spark plugs, quality is not a luxury; it is the difference between a smooth repair and a serious engine problem. That is why trust matters. That is why brand stewardship matters. And that is why Lucas, supported by ELTA Automotive, is here. For more information about Elta Automotive, www.rdr.link/FAX011

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BRAKES & CLUTCHES

In response to customer feedback, febi has introduced new brake calipers for the Tesla Model S and X to its range. Focusing on the parts that “matter most for ongoing repair and maintenance” is one of the key messages from this latest launch – PMF put some questions to Matthew Bradfield, the category procurement manager for brake actuation at bilstein group, to find out what else this launch says about product development.

FEBI LAUNCHES TESLA MODEL S AND X BRAKE CALIPERS TO MEET GROWING EV DEMAND D

escribing the calipers themselves, febi, together with its manufacturing partner, has produced these components using strong alloys and an OE colour-matched hard anodised coating. The company stated that metallography and chemical analysis, including optical emission spectroscopy, were used to identify the specific grade of aluminium for the brake caliper housing, while Energy Dispersive X-ray Spectroscopy, a technique that identifies the elements in a sample, was used to determine the type and thickness of the surface coating. triggered febi to introduce Q What Tesla Model S and X brake calipers to factors and workshops? bilstein group is constantly researching new products to add to our ranges as new models are released. In this case, we had a lot of customer feedback suggesting the limited aftermarket availability and the strong demand for an alternative.

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will these new calipers help Q How motor factors meet customer needs, particularly around EV servicing? As mentioned these offer a highquality aftermarket alternative to our customers, in OE-matching quality with an OE-matching coating, making

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them a seamless alternative to the original Tesla product. motor factors expect more EV Q Can product developments? hybrid and fully electric range A febi’s focuses on the parts that matter most for ongoing repair and maintenance,

such as braking, steering and suspension, thermal management and NVH (Noise, Vibration and Harshness). These essential components remain relevant across all drivetrains, meaning many of the parts febi supplies for regular internal combustion engine powered vehicles are also suitable for hybrid and fully electric models. This isn’t a one-off initiative; it’s part of febi’s long-standing commitment to follow vehicle trends, identify needs early and offer fast-to-market solutions. With powerful tools – like partsfinder – regularly updated catalogue data and dedicated marketing support, wholesalers and mechanics can count on febi to help them serve customers with reliability. there any stocking or Q Are compatibility tips motor factors should know when supplying these new calipers? All relevant comparison data is available at the bilstein group partsfinder, including OE references, product characteristics and vehicle compatibility information.

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For more information about bilstein group, www.rdr.link/FAX012

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BRAKES & CLUTCHES

SCHAEFFLER: KNOWLEDGE IS A DIFFERENTIATOR FOR TECHNICIANS AND FRONT COUNTER STAFF Schaeffler Vehicle Lifetime Solutions’ Alistair Mason takes the hot seat to answer questions about all things clutch! From evolving technology to an ageing car parc, the technical service manager covers all bases.

is clutch technology evolving Q How for hybrid and high-torque vehicles – and what do factors need to know? Hybridisation and rising engine torque are reshaping clutch design for both original fitment (OE) and the aftermarket. As VMs push for smoother power delivery and improved efficiency, clutches must manage higher torque loads, more frequent start/stop cycles and integration with electric drive systems. Schaeffler’s range of LuK clutches now feature enhanced and environmentally friendly friction materials, revised damper systems and thermal-management improvements to cope with the harsher duty cycles of hybrid powertrains. Torque capacity is up too, but so is the need for precision manufacturing: even small deviations can impact NVH (Noise, Vibration and Harshness), durability or emotor engagement. In hybrid vehicles, the clutch still plays a critical role in overall drivability, so stocking hybrid-capable clutches, DMFs and related components that match the genuine OE design can help reduce the risk of premature wear or performance issues.

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are common workshop Q What mistakes with clutch replacement – and how are suppliers reducing them? Common issues include incorrect DMF assessment, which can lead to unnecessary rework later, and misalignment of the gearbox and engine during refitting, which puts stress on the input shaft and clutch – so it’s important to ensure the alignment dowels are in good condition and that the gearbox is mounted in a relaxed manner rather than being pulled into place with bolts.

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Other problems arise from not using the correct special tools, especially with self-adjusting clutches (SAC), or from mixing components from different systems, such as fitting a new clutch to a worn DMF or mixing brands, as these parts are engineered to work together. Also, technicians should always flush the clutch fluid and refill it with the correct grade to avoid contaminating the new hydraulic seals. Schaeffler’s approach is to minimise the chance of issues arising by providing an advanced range of technical support, including clear VM fitting instructions, installation videos, step-by-step guides and a range of special tools, such as the LuK SAC tool, which guarantees correct setup. Our highly experienced technical team continuously monitors warranty data and workshop feedback to refine support materials and help factors supply parts that lead to first-time fix confidence. economics of clutch repair Q The versus replacement – what do factors need to know? Clutch work is one of the most labour-intensive jobs in the workshop, so the economics often favour complete system replacement rather than partial repair. Replacing only the friction plate, for example, can save on parts costs but risks repeat labour if the DMF, CSC or pressure plate fails soon after.

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Technicians appreciate the value of genuine OE-quality complete kits, which reduce comebacks and give workshops a predictable cost structure. With modern vehicles, especially those using DMFs and hydraulics, replacing components as a matched set ensures balanced performance and longer service life. For the vehicle owner, the upfront cost is higher, but the long-term savings and warranty certainty typically outweigh the alternative. does training and technical Q How support convert factors into clutch experts? Technical knowledge is now a major differentiator for technicians and front counter staff, and with products and systems becoming more complex, those who understand failure modes, fitting tips and system interactions can give workshops real added value. Schaeffler’s REPXPERT training offer – both online and face-to-face – builds confidence by covering diagnostics, installation methods, tooling and common mistakes. The REPXPERT hotline, technical bulletins and video guides give factors the ability to support their customers in real time. By improving first-time-fix rates and reducing complaints, factors become trusted technical partners rather than just parts suppliers.

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For more information about Schaeffler VLS, www.rdr.link/FAX015

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BRAKES & CLUTCHES

LCVs are at the heart of modern goods transport, operating day and night to meet the growing demands of e-commerce and commercial delivery. This continuous use places significant stress on brake pads, leading to accelerated wear and reduced service life. For the aftermarket, this represents both a challenge and an opportunity.

MEYLE HIGHLIGHTS LCV BRAKING OPPORTUNITY Y

ou play a key role in supplying workshops and fleet operators with products that combine protection, performance and longevity. By offering premium brake solutions, you can stand out, strengthen relationships with workshops, and provide fleet operators with durable, high-quality parts. MEYLE supports its network of distributors in this effort; it develops components engineered specifically for the aftermarket – solutions that “reduce maintenance intervals, comply with global regulations and ensure consistent performance under the toughest conditions”.

WHAT ARE THE CONSIDERATIONS FOR BRAKE PADS IN LCVS? Precise fit: Brake compounds must be designed to fit the specific vehicle

perfectly. The compatibility with the friction partner of the brake disc is a crucial factor in ensuring optimal braking performance. The right materials: Brake pads perform best when made from materials capable of handling heavy use and high loads. MEYLE has developed a friction compound optimised to reduce wear. According to the company, this compound can help extend service intervals and minimise downtime between pad changes, supporting reliable operation for demanding commercial and delivery tasks. Compliance: To comply with global regulations that limit or ban residual copper and heavy metals, as well as prohibit asbestos in brake pads, the compounds must be free of copper, heavy metals and asbestos. Quality control: Quality begins in the development stage, according to MEYLE. Material selection, workmanship, fit

“As the demands on LCVs continue to grow, the aftermarket’s role in keeping fleets moving becomes ever more important. For you, this means selecting brake pads that not only meet legal and technical requirements but also deliver reliable performance under constant, heavy use.” I

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accuracy and durability are critical aspects of long-term performance. Continuous monitoring: Maintaining high product quality involves ongoing checks throughout development and production, supporting consistent performance and adherence to the company’s strict quality standards.

CONCLUSION As the demands on LCVs continue to grow, the aftermarket’s role in keeping fleets moving becomes ever more important. For you, this means selecting brake pads that not only meet legal and technical requirements but also deliver reliable performance under constant, heavy use. Accurate fit, robust materials and consistent quality control remain central to ensuring long service life and reduced downtime. MEYLE believes strong partners support distributors in providing workshops and fleet operators with dependable solutions. By focusing on proven quality and long-term durability, you can help ensure that LCVs stay operational and safe – keeping the flow of goods moving day after day.

For more information about MEYLE, www.rdr.link/FAX013

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Product Spotlight

MAINTENANCE SCHEDULES ADDED TO ALLDATA REPAIR Designed to close the data gap for the independent aftermarket, ALLDATA Maintenance Schedules provides direct access to original manufacturer maintenance procedures for 61 vehicle brands in 14 languages.

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he add-on guides technicians from service planning to final inspection, ensuring every job is completed with “confidence and warranty compliance.” Integrated into ALLDATA Repair, it slots into existing workflows, removing timeconsuming manual cross-referencing and making service processes more efficient. Scalable for workshops of all sizes, ALLDATA Europe believes Maintenance Schedules delivers smoother workflows, OEM-level precision and reliable results for

every technician – from routine checks to advanced EV maintenance. ALLDATA Europe Managing Director, Karol Englert, said: “The launch of ALLDATA Maintenance Schedules marks a major step forward for independent workshops across Europe. “As vehicles become increasingly complex, workshops need accurate, up-todate OEM information. This solution gives technicians clear guidance to perform every service correctly, safeguarding warranties

and building trust with customers.” By providing original OEM data, step-bystep guidance and integrated workflow support, ALLDATA Europe is confident Maintenance Schedules enables workshops to save time, reduce errors and strengthen their reputation and, for those factors selling subscriptions, creates a valuable revenue stream. For more information about ALLDATA Europe, www.rdr.link/FAX014

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ADVERTISEMENT INDEX

AS-PL Sp. Z o.o. ......................................................................page 27

Lucas Oil Products UK & Europe Ltd ............outside back cover

www.rdr.link/FAX100

www.rdr.link/FAX106

Autoelectro ............................................................inside front cover

MANN+UMMEL (UK) Ltd ..........................................................page 9

www.rdr.link/FAX101

www.rdr.link/FAX107

Ben ............................................................................................page 29

Nissens Automotive A/S ........................................................page 13

www.rdr.link/FAX102

www.rdr.link/FAX108

bilstein group ............................................................................page 4

NTN Europe ............................................................................page 22

www.rdr.link/FAX103

www.rdr.link/FAX109

ELTA Automotive Ltd | VXPRO ..........................inside back cover

The Turbo Guy Ltd ..................................................................page 19

www.rdr.link/FAX104

www.rdr.link/FAX110

European Exhaust and Catalyst Ltd ..............................front cover

TotalEnergies Marketing UK Ltd ..........................................page 14

www.rdr.link/FAX105

www.rdr.link/FAX111

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