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JANUARY / FEBRUARY 2026
TOOLS & EQUIPMENT PRACTICAL STORAGE
PLUMBING & BATHROOMS WALL PANELS
HEATING & RENEWABLES SMART UFH CONTROLS
VISIT PHPIONLINE.CO.UK FOR REGULAR UPDATES AND EXCLUSIVE CONTENT
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CONTENTS phpionline.co.uk
@phpi
@professionalplumber
January/ February 2026 VOL. 41 NO.1 phpi@hamerville.co.uk
REGULARS
30 PRESS TOOLS
SPECIAL REPORT
PLUMBING& BATHROOMS
5 VIEWPOINT 6 NEWS 10 NEWS REPORT 37 GIVEAWAY 38 TOOLFAIR PREVIEW 40 HORROR SHOW 41 CIPHE UPDATE 51 PLAYTIME
13 WATER SYSTEM
Plumbing jointing compound and the water system
HEATING & RENEWABLES 16 STORAGE COMBI
A look at the Viessmann Vitodens 111-W boiler
18 PUMP IT UP
Some of the key aspects of Heat Pumps...
20 FAQ // SMART UFH CONTROLS
A closer look at smart underfloor heating controls
22 Q&A // BAXI – HP60
More details on Baxi’s new Heat Pump
@phpimag
24 FREEZE OUT DOWNTIME
Save time and reduce disruption
26 WALL PANELS
How wall panels can help with bathroom renovations
28 Q&A // POLYPLUMB ENHANCED
An insight into Polypipe’s push-fit range
34 ELECTRICAL SAFETY
TOOLS & EQUIPMENT 30 PRESS AHEAD
A look at pressing and the RIDGID range
32 ROLLED AND READY
Tool rolls offer simple practical storage
22 HEAT PUMPS 34 STAYING SAFE AROUND ELECTRICITY
Prevent accidents and protect lives
TECHNICAL INSIGHT 36 A LOOK INSIDE...
Ed Morris from Altecnic takes a look inside the Caleffi eCAL
PRODUCT ROUND UP 42 SYR Advanced Pro Heating Filter 44 JetFlush Rapid+ from Sentinel
26 BATHROOM PANELS
47 Products in Practice 48 Boilers, Heat pumps, tools & more... PROFESSIONAL HEATING & PLUMBING INSTALLER JANUARY/ FEBRUARY 2026 3
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VIEWPOINT
phpionline.co.uk EDITOR JONATHAN COLE phpi@hamerville.co.uk ADVERTISEMENT MANAGER OLIVER SHANNON oshannon@hamerville.co.uk DIGITAL MANAGER KELLY NEWSTEAD DESIGNER GEMMA WATSON GROUP PRODUCTION MANAGER CAROL PADGETT PRODUCTION ASSISTANT CLAIRE THWAITES DISTRIBUTION MANAGER KARL CLARK PRINTED BY PCP TELFORD PUBLISHED BY HAMERVILLE MEDIA GROUP Regal House, Regal Way, Watford, Herts WD24 4YF. Tel: (01923) 237799 Fax: (01923) 246901 Copyright © 2026 PROFESSIONAL HEATING & PLUMBING INSTALLER is a business journal for those involved in the installation, maintenance and repair of heating and plumbing systems. It is available to the trade at leading heating and plumbing merchants and specialist outlets throughout the UK.
The publishers and editor do not necessarily agree with the views expressed by contributors, nor do they accept responsibility for any errors of translation in the subject matter in this publication.
@phpi
@professionalplumber
phpi@hamerville.co.uk
New opportunities Towards the end of last year, just prior to the Budget, the government announced that the Boiler Upgrade Scheme (BUS) would be extended. A key scheme to encourage the uptake of low carbon heating technologies in place of fossil fuel heating options, the BUS will now include air-to-air heat pumps and heat batteries, alongside Air Source Heat Pumps and Ground Source Heat Pumps. The grant for installation of Air-to-Air Heat Pumps – a technology which can provide both heating and cooling is to be £2,500, while Heat Batteries will benefit from a similar level of funding. The Scheme already provides a £7,500 grant for the installation of Air Source Heat Pumps and Ground Source Heat Pumps. You can read some industry reaction to the announcement on page 10. For households that are off-grid, often rural properties heated by oil, moving to heat pumps can throw up particular challenges. Here, the government has announced a consultation on renewable liquid fuel options, welcomed by industry associations OFTEC & UKIFDA. For more on this news turn please to page 11. Soon after the BUS announcement, in the November Budget, there was an announcement that some green levies would be removed from electricity bills from April 2026, a move designed to lower bills for many, including those using electricity to heat homes. Whilst gas boilers remain at the heart of the majority of heating systems in the UK, through the Boiler Upgrade Scheme, and moves in the Budget, the government continues to encourage consumers looking to change their heating system to consider alternative solutions. Throughout the sector there are already a wide number of low carbon heating solutions, and both the tools and the training to install, commission and maintain these systems are increasingly available. In this issue we take a closer look at Baxi’s new HP60 Heat pump (turn to page 22). Whilst many heating engineers will spend the winter working flat out to help ensure customers stay warm, as the year progresses, a closer look at the growing variety of low carbon alternatives now included on the Boiler Upgrade Scheme could result in additional business opportunities.
Jonathan Cole
EDITOR
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News SURVEY INDICATES IMPACT OF TOOL THEFT When asked about the cost of replacing stolen tools following tool theft, the average financial loss was £3,092 – just one of the findings of a recent survey by temporary business van experts, Tempcover. The survey also found 88% of tradespeople are concerned about tool theft, and 72% reported having had their tools stolen. 28% said they usually store their tools in a vehicle overnight. Of those who had experienced tool theft, nearly all (96%) said they changed their security habits, including taking tools inside overnight. The survey was of 500 UK tradespeople and designed to explore how concerned they are about tool theft, what impact it can have and whether they are taking the necessary precautions to protect themselves. Claire Wills-Mckissick, temporary business van insurance expert at Tempcover added: “Our research highlights that while most tradespeople are concerned about tool theft, many are still leaving themselves exposed. Whether it’s your own van, a company vehicle, or a borrowed van with temporary insurance, leaving tools unattended or overnight can put them at risk, and potentially invalidate an insurance claim. Simple measures like taking tools inside, using lockable toolboxes, keeping a detailed inventory, and marking equipment, can make a real difference. Planning ahead and taking these precautions doesn’t just protect your tools; it can also help prevent costly delays and financial loss.”
Share your thoughts with us on the industry via X (@PHPI), Facebook (@ProfessionalPlumber), or by emailing phpi@hamerville.co.uk
BAXI DOUBLES REWARD POINTS Baxi has launched a double points promotion through its Baxi Works loyalty scheme, enabling Baxi, Main and Megaflo installers to claim more rewards when they fit and register qualifying heating solutions. The campaign runs from 6 January to 2 March 2026 and applies automatically when members register eligible products – this includes the Baxi 400, 600 and 800 ranges, the Main Eco Compact range, Baxi Platinum combi, Baxi Megaflo system and Duo-Tec combi boilers, Megaflo Eco cylinders, pre-plumbed ASHP cylinders, ASHP cylinders and the HP40 and HP60 units. Rob Pearse, Residential Solutions Director at Baxi, said: “This promotion boils down to ‘work done; points doubled,’ and is our way of saying thank you to installers. Doubling points helps convert the essential work of Baxi engineers into useful kit and professional development, and it sits alongside the dependable product ranges and training we provide to help jobs be completed right first time.” Baxi describes the process as ‘simple’, noting: install a qualifying product and register it on Baxi Works by 2 March, and the doubled points will be applied automatically to the account. Members may track their points and redeem them through Baxi Works.
GET A FREE GILET WITH SANIFLO The warranty campaign Saniflo ran previously is making a short-term return after several installers requested a Gilet in time for the cooler winter months. To claim your cosy, yet practical free gilet – simply register a newly-installed Saniflo product on the official SFA Saniflo website at www.installersfasaniflo.co.uk and fill in the on-line form – including your size requirements. The objective of the campaign is to ensure all Saniflo products in use are registered for the company’s 5-year warranty for domestic pumps and macerators. It is being repeated in January, February and March 2026 and includes the whole range of Saniflo units with the exception of the Sanicondens and the Saniclim ranges. More information on the full range of units included in the scheme can be found on the installers’ page of the Saniflo website. For more information please
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www.rdr.link/pbw001
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SIGN-UP & WIN WITH AQUALISA Installers who register with Aqualisa’s Installer Connect Programme by the 28th February can also enter the company’s exclusive competition to win a £500 Tesco voucher. The company says it has launched the Installer Connect Platform to recognise, reward and support the professional installers who play a vital role in representing the Aqualisa brand and fitting its products. The platform offers installers a whole host of benefits, from a priority support phone line to easy to access online eLearning guides across its range of products. To enjoy rewards, training and support designed for Aqualisa professional installers, plus a chance to win an Aqualisa Quartz Smart Shower & £500 worth of Tesco Vouchers installers can sign-up at https://installer.aqualisa.co.uk/welcome Terms apply.
STIEBEL ELTRON UK ACCELERATES HEAT PUMP TRAINING Heat pump manufacturer, STIEBEL ELTRON UK, says that since January 2025 more than 500 installers have registered for training courses, both at the company’s Bromborough headquarters and online. Of those, 222 have already completed in-person sessions. Another 62 participants have successfully completed the online Heat Pump Pass course. Additionally, the company reports that over 100 installers and homeowners have attended its hpnext and Heat Pumps for Homeowners webinars in the past year. The two-day Advanced Heat Pump Service, Repair and Commissioning course remains the most popular choice. Strong foundation To meet the demand, the company has invested £750,000 to expand its training facilities. It says that the addition of a 20,000 sq ft space brings the company’s total investment in its training capabilities to more than £1million in the past year. John Felgate, Managing Director of STIEBEL ELTRON UK, said: “The interest we’ve seen this year has been exceptional. It’s clear that more installers are recognising the opportunity within the heat pump sector, and we’re committed to giving them the skills and support they need to succeed. “Our investment at Bromborough will ensure we can meet this demand, creating a strong foundation for the industry’s future.”
D-CARBONISE WITH DAIKIN LIVE EVENT LAUNCHED Daikin has launched D-Carbonise With Daikin Live, a nationwide series of evening networking events which the company says are designed to connect, inspire and empower the professionals that are shaping the future of low-carbon buildings across the commercial HVAC sector. Taking place in cities throughout the UK, including London, Leeds, Nottingham, Manchester, Birmingham, Bristol and Newcastle, the events look to bring together HVAC professionals, building designers, developers and construction industry leaders to explore how smarter design and innovative technology can drive meaningful carbon reduction.
Regional events Matteo Dall’Ombra, Daikin UK’s Commercial Marketing Manager commented: "We’re excited to be taking our D-carbonise with Daikin programme directly to our customers through this new programme of regional events. The commercial HVAC sector plays a crucial role in reducing carbon emissions from buildings and we’re pleased to offer a platform for industry professionals to come together, exchange ideas, and discover practical solutions that will help accelerate the transition to low-carbon buildings.” Daikin says seats are limited for each event. For more details please www.rdr.link/pbw002
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DILLON NEWTON NAMED SKILLPLUMB UK CHAMPION
Two of the 20 new vans which have joined the Burton Smith fleet
Pictured after receiving his gold medal is Dillon with Neil Collishaw BPEC CEO(left) and Mark Griffin of Ideal Heating (right)
The SkillPLUMB 2025 UK Champion and gold medal winner has been named as Dillon Newton of the Cornwall College Group. The silver medal was awarded to Jackson Gill of New College Durham and CGE Yorkshire Ltd; while bronze medal went to Jack Fenton of Belfast Metropolitan College and Ian Reid Heating. Across two and a half days at Bridgend College, competitors had to tackle a complex plumbing installation task and also demonstrate low carbon knowledge in a heat pump task developed in collaboration with Ideal Heating. SkillPLUMB is organised by industry charity BPEC and is part of the WorldSkills UK competition framework. The event has Ideal Heating as its headline sponsor and is supported by other industry sponsors including SNIPEF, Water Safe and CIPHE. Speaking of his win, Dillon said: “It feels absolutely amazing to have won. It was the most nervous I’ve been for a very long time but the entire week was such an incredible experience.” SkillPLUMB is open to plumbing apprentices and Level 2 or 3 plumbing students. Next year’s competition will open in March 2026. SkillPLUMB is open to plumbing apprentices and Level 2 or 3 plumbing students. Next year’s competition will open in March 2026. To find out more please www.rdr.link/pbw003
BURTON SMITH INVESTS TO SUPPORT RISING DEMAND Burton Smith Group, which provides a range of plumbing and heating services, has invested £900,000 to expand both its fleet and workforce as it responds to significant growth in reactive commercial repairs and maintenance. The Bedfordshire based business has added 20 new vans to its fleet and recruited 10 qualified plumbing and heating specialists, increasing total headcount to just over 50. Prior to the investment, the company operated 25 vans across core service areas including plumbing, water supply, drainage and leak detection. Founder and Company Director Toby Burton said the investment directly reflects growing demand from both homeowners and commercial clients. He said: “More multi-national chains are turning to us for nationwide emergency callouts, as many simply can’t afford to wait days or even weeks for their own maintenance contractors to respond.”
ALTECNIC RELEASES HEAT NETWORKS FOCUSED ISSUE OF IDRONICS UK Altecnic has launched the latest edition of its technical journal, Idronics UK. This new issue focuses on heat network performance, BESA testing updates, HIU technology and system design. Helen Cooper, Head of Marketing, commented, “As the heat network sector continues to evolve, our priority is to equip the industry with the knowledge, clarity, and confidence needed to meet new standards and deliver truly efficient systems. Issue 8 of Idronics UK reflects that commitment by bringing together independent testing insights, regulatory updates, and practical guidance to support our customers as they navigate this next chapter in low-carbon heating.” The issue of Idronics is now available digitally and can be accessed when www.rdr.link/pbw004. Alternatively, a physical copy subscribed. Please can be requested by emailing marketing@altecnic.co.uk
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LAWTON TUBES APPOINTS NEW BOARD CHAIRMAN Lawton Tubes, a supplier and manufacturer of copper tube and fittings, has named Michael Brown as its new Board Chairman. Michael is also joining the business as a Non-Executive Director after spending more than 15 years at Dormole Group. He takes over as Board Chairman from Rolf Herold Michael said: “Lawton Tubes is thriving on multiple fronts – from growing its domestic and overseas markets, innovating new products with its investment in its engineering division, whilst championing careers in the industry, so I can’t wait to get started. “This is a fantastic opportunity to use my decades of commercial leadership experience to help them maximise growth opportunities over the coming years in key markets including heating and plumbing, air conditioning, medical and industrial.”
HEAT PUMP ASSOCIATION HOSTS INAUGURAL CONFERENCE On the 26th of November last year, the Heat Pump Association (HPA) celebrated its 30th anniversary with its first-ever Conference, bringing together members, policy makers and industry leaders. Held at the British Library in London, the event followed on from the HPA’s Annual General Meeting, at which the Association presented its AGM report, providing an overview of progress over the past year and key priorities for the year ahead. The event gathered professionals from across the heating and energy sector under the theme ‘Heat Pumps: How to go further, faster…’. Reflecting on the event Charlotte Lee, Chief Executive of the HPA said: “It was fantastic to see so many members, stakeholders, and policymakers come together to celebrate the Association’s 30th anniversary and look ahead to what’s next. The discussions throughout the day showed the strength and diversity of our sector, and the shared ambition to make low-carbon heating a reality for homes, businesses and industry across the UK.”
SHOWERSAVE LAUNCHES HOT WATER CYLINDER SIZING REPORT
FIREANGEL DONATES CO ALARMS TO WINTER WARMTH INITIATIVE Fire, smoke, and carbon monoxide safety technology manufacturer, FireAngel, is once again supporting Northamptonshire Fire & Rescue Service (NFRS) Winter Warmth Pack initiative by donating carbon monoxide (CO) alarms to help protect vulnerable residents during the colder months. Between December and February, a total of 75 Winter Warmth Packs will be distributed across Northamptonshire. Each pack contains a selection of cold-weather essentials, including a pair of thermal socks, a fleece scarf, thermal gloves, thermal hat, torch and fleece blanket, as well as a FireAngel carbon monoxide alarm designed to help protect residents from CO exposure in homes where heating may be unsafe or used irregularly. The packs are distributed by NFRS community prevention teams during fire safety visits and targeted community engagement sessions. Tina Collett, Prevention Team Leader at Northampton Fire and Rescue Service, said: “These Winter Warmth Packs make a huge difference to the wellbeing and safety of vulnerable residents during the colder months. We are incredibly grateful for FireAngel’s continued support and partnership in helping us protect those at the highest risk.”
Showersave has published a new report and executive summary exploring hot water cylinder sizing for domestic heat pump systems with showers. The report, titled ‘Hot water cylinder sizing for domestic heat pump systems with showers: Accounting for Waste Water Heat Recovery and Instantaneous Electric Showers’, explores how WWHRS and IES can reduce hot water demand, how WWHRS can lower electricity consumption by pre-heating the incoming cold water, and why improved hot water cylinder-sizing models are needed to accurately reflect the impact of these technologies. Tony Gordon, Managing Director at Showersave, said: “Our customers, including housebuilders and housing associations, face several challenges when installing heat pumps, particularly finding space for a hot water cylinder in homes that previously didn’t require one. This report demonstrates why the current guidance on hot water cylinder sizing must evolve to reflect new technologies such as WWHRS and IES.”
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NEWS REPORT
BUS EXPANDED TO INCLUDE ADDITIONAL SOLUTIONS
The Government has announced the expansion of Boiler Upgrade Scheme (BUS), now to include Air-to-Air Heat Pumps and Heat Batteries.
tepeo’s ZEB heat battery
T
he Boiler Upgrade Scheme (BUS) has been expanded to include air-to-air heat pumps and heat batteries. Through the broadened scheme, £2,500 is available to support the installation of Air-to-Air Heat Pumps – a technology which can provide both heating and cooling. The installation of Heat Batteries will also benefit from a similar level of funding. The Boiler Upgrade Scheme, part of the Government’s Warm Homes Plan, continues to see both Air Source Heat Pumps and Ground Source Heat Pumps receive a £7,500 grant. Minister for Energy Consumers Martin McCluskey said: “Air-to-air heat pumps offer the best of both worlds – keeping you warm in winter while cooling you down when summer comes along. “With heat pumps more popular than ever, we want to make sure as many people as possible can benefit, especially those in flats or small homes without central heating, so they have greater choice when upgrading their property.”
Vital role Commenting on the move, Charlotte Lee, Chief Executive of the Heat Pump Association said: “The Heat Pump Association welcomes today’s announcement to expand the Boiler Upgrade Scheme to include air-to-air heat pumps and heat batteries. Since its launch, the BUS has played a vital role in accelerating the transition to low-carbon heating, giving thousands of households access to clean, efficient technologies and helping to build the UK supply chain. “Broadening the range of supported technologies is an important step in offering consumers more choice. To maintain this success, an ambitious budget allocation under the Warm Homes Plan will be key to ensuring that the scheme continues to deliver for households and industry, supporting jobs and long-term investment.” Paul Smith, MD at NIBE Energy Systems Limited commented: “One of the most significant changes for our industry is the decision to include Exhaust Air Heat
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Pumps (EAHPs) within BUS eligibility. EAHPs are a highly efficient solution for many modern homes, particularly apartments and new builds, where their ability to recover waste heat and provide consistent, reliable heating and hot water makes them extremely effective. Their inclusion under the full hydronic heat pump grant of £7,500 is a positive and forward-thinking step that will give homeowners and developers another robust option in the move towards electrification.” Iain Bevan, Daikin’s Residential New Business Director commented: “The inclusion of air-to-air heat pumps in the Boiler Upgrade Scheme is great news for the industry and householders. The inclusion of air-to-air units is a clear recognition of the important role that this technology has in the UK’s decarbonisation journey. Daikin has long championed sustainable heating and cooling solutions, and has lobbied the government to include it in the scheme.”
Welcome Signal Russell Dean, Residential Product Group Director at Mitsubishi Electric described the announcement as, “a welcome signal that the UK is serious about making heat pumps mainstream, and expanding the Boiler Upgrade Scheme to include air-to-air systems is a smart step that will open the door for more households to adopt more environmentally friendly heating and cooling.”
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Heat batteries Heat battery manufacturer, tepeo has welcomed the announcement that heat batteries will become included in the Boiler Upgrade Scheme, enabling households to access a £2,500 subsidy towards installation. “Millions of homes in the UK are not suitable for heat pumps,” said Johan du Plessis, CEO of tepeo. “We have always believed that a one size fits all approach does not work and by including heat batteries in the subsidy scheme, the government has acknowledged the need for practical solutions that make decarbonising home heating achievable for everyone. We look forward to continuing working closely with policymakers, installers, and energy suppliers to unlock the full potential of heat batteries as part of the Boiler Upgrade Scheme.” tepeo’s ZEB heat battery allows homes to electrify heating using off-peak electricity. It stores energy as heat, to be used on demand. The company says the ZEB can have similar running costs to a gas boiler or heat pump.
Further consultation welcomed
The government has announced a new consultation on the role alternative heating systems, such as storage heaters, infrared panels or renewable liquid fuels can play in reducing reliance on fossil fuels. Industry associations OFTEC & UKIFDA have welcomed the news. Paul Rose, CEO of OFTEC, and Ken Cronin, CEO of UKIFDA, commented: “We are pleased that DESNZ is asking for evidence to inform future OFTEC CEO Paul Rose (left) and UKIFDA decisions on a potential renewable liquid CEO Ken Cronin heating fuel obligation. The consultation will explore the use of renewable liquid fuels for oil heated buildings and recognises that consumers could reduce emissions from their heating whilst keeping their existing boilers. This avoids the disruption and high upfront cost of transitioning to an alternative heating system which survey data shows is supported by consumers. “Our industry has demonstrated the viability of this approach and we welcome the recognition in the consultation of our proactive role. This includes the readiness of the sector to work with officials, and our industry project over three heating seasons which saw Hydrotreated Vegetable Oil (HVO) successfully used in 150 oil heated buildings across the UK.” The consultation closes on 10th February 2026. To view it please www.rdr.link/pbw005
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SPECIAL REPORT
THE WATER SYSTEM
Jim Perry, Senior Consultant, Water Hygiene Centre, explores how jointing compound may impact water systems.
P
lumbing jointing compounds (or pastes as they are also known as) have been a trusted part of water system installation practice for decades, which is applied to the threads of compression fittings to create a watertight seal, these jointing compounds still remain widely used in domestic hot and cold water systems, commercial buildings, and healthcare environments. As standards evolve and our awareness of water safety improves, so too must our approach to these jointing compounds. Over recent years there have been changes to WRAS (Water Regulations Advisory Scheme) testing and certification for these products, alongside some concerns about potential bacterial contamination issues linked to compound overuse, meaning that installers and project / estate managers must now think more carefully than ever about product selection and application. This article explains what has changed and why knowing exactly what jointing compound is being used on a domestic hot and cold water system matters for compliance, performance, and public health.
WRAS Testing: From 85°C to 23°C What’s Changed?
For many years, WRAS approval testing for jointing compounds was carried out at up to 85°C, a temperature chosen to reflect typical domestic hot water systems, this assured installers that a product approved by WRAS was safe for contact with potable water in both cold and hot systems. However, WRAS’s testing laboratory has now revised its testing methodology, reducing the test temperature to 23°C. This shift aligns with European standard testing protocols, which traditionally uses room temperature conditions when assessing whether any substances may migrate into drinking water.
(however, may refer back to the WRAS approval). Taking the above on board, this means installers must check the technical data sheet and not to just rely on a WRAS badge to confirm maximum recommended operating temperature.
Why the change matters
Does this mean WRAS approved compounds are no longer suitable for hot water?
Some water systems such as those in healthcare operate under strict control requirements / regimes defined in documents such as HTM:04-01. Using the wrong product in a healthcare setting could: ● breach compliance requirements ● compromise water quality ● create risk for vulnerable patients
Not necessarily, as the key distinctions are: ● WRAS approval confirms water safety at room temperature ● The manufacturer must confirm temperature suitability for hot water
So, the WRAS adjustment isn’t a limitation, but a gentle reminder that approvals and temperature ratings must be checked together.
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SPECIAL REPORT
Approval
What it Confirms
Why it Matters
BS 6920
Product is chemically safe when in contact with drinking water.
Protects taste, odour, colour, and water chemistry.
KIWA
Meets strict European water stability standards.
Essential for global and safety and high-specification projects.
NSF
International potable water safety certification.
Recognised globally across commercial sectors.
Other Relevant Approvals: BS 6920 / KIWA / NSF. WRAS is not the only certification to review or consider when choosing jointing compounds: Products supported by several certifications have the potential to provide stronger assurance of long-term safety, especially where uncompromised water quality in high-risk areas is paramount.
The hidden issue: overusing jointing compounds Jointing compounds can work well when applied correctly, but overuse / application can be a common and costly mistake, which can lead to serious water quality problems.
which can lead to microbial growth / contamination ● Restriction in flow where the compound has settled in valves, strainers, aerators, or filters. In severe cases, this can: ● Reduce operational performance ● Cause valve malfunctions ● Increase maintenance for cleaning ● Compromise overall water quality, leading to adverse microbiological sample results.
Best practice application (if required as a last resort) A safe and hygienic installation requires: ● A thin, even application only on male threads ● Avoiding smearing compound into fittings or pipes ● Post-installation flushing (with no restrictions i.e., filters, strainers in place) to clear any residue ● Selecting only the amount of compound that required to complete the task. If compound squeezes out when tightening a fitting it is evident that too much compound has been used.
Why some subject matter experts recommend reducing or avoiding use: What goes wrong when too much compound is applied: ● It has the potential to be pushed into the pipework during tightening ● The excess travels through the system ● It can accumulate in valves, strainers, aerators, or filters ● Where the compound is captured, it can provide an area for biofilm formation
Due to the potential water quality concerns, it has become apparent in project specifications that the use of jointing compounds is to be avoided wherever possible, especially in water systems containing: ● Thermostatic Mixing Valves / Taps (TMVs / TMTs) ● Fine strainers (e.g., inline Y-strainers) ● Tap filters / aerators.
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By ensuring the correct product choice, using minimal quantities, and exploring safer alternatives where appropriate, we can protect both the water system performance and public health Alternatives include, but not limited to: ● PTFE (Teflon) tape or cord ● Pre-formed sealing washers (Non
EDPM). The above options create an effective seal without introducing excessive debris into the domestic water systems, with the below results: ● Reduced risk of bacterial growth ● Longer system lifespan ● Simplified compliance ● Lower maintenance and callouts.
Summary Jointing compounds may remain an important part of plumbing practice, but their use must be smarter and better informed than previously. The WRAS test temperature change from 85°C to 23°C does not prohibit hot water use; instead, it emphasises the responsibility of installers to verify suitability and prioritise system hygiene. By ensuring the correct product choice, using minimal quantities, and exploring safer alternatives where appropriate, we can protect both the water system performance and public health, along with the safety of the end user from any potential infection issues. * The information provided is from a blog on the Water Hygiene Centre website. It is correct as of the date of original publication - November 2025.
For more information please www.rdr.link/pbw006
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HEATING & RENEWABLES
STORAGE
COMBI With the company reporting an upsurge in demand for its Viessmann Vitodens 111-W storage combi boiler, Lauren Mason, Associate Product Manager, Residential & Light Commercial EMEA at Carrier HVAC takes a look at the solution.
I
t’s always interesting to recently fitted four Vitodens hear feedback from 111-W boilers in the same installers about the latest street after neighbours heating and domestic hot recommended it to each water (DHW) trends they’re other. He told us: “The fourth witnessing in the course of was in the home of an their work. One such pattern ex-installer who’d previously we’re hearing about currently sworn by another brand and is an increase in dismissed Viessmann entirely. word-of-mouth requests for He recently built an extension Lauren Mason, Associate Viessmann’s seasoned gas which included a new Product Manager, Residential condensing storage combi washroom, so it was just what & Light Commercial EMEA at boiler, the Vitodens 111-W. was needed to ensure enough Carrier HVAC Launched in 2012, this warmth and hot water for the wall-mounted integral combined cylinder whole house. The space saving of the unit was designed to be an intelligent 111-W compared to a system boiler is a energy centre for demanding requirements, major advantage.” allowing hot water to be drawn from Storage combi boilers several outlets at once with no noticeable Even today, the number of storage combi drop in temperature or pressure. boilers on the UK market remains very Almost 15 years on, the Vitodens 111-W limited, despite the fact that the benefits still offers a solution to the problem of they can offer to busy households can be ensuring a constant supply of hot water in significant. The Vitodens 111-W has been homes with high DHW demand but not shown to feed five DHW taps running enough space for a separate cylinder. simultaneously with no drop in flow rate. It Matt Williams, Managing Director of can also fill a bath of 150 litres in eight Bristol-based HVAC experts MPW Group,
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minutes and re-heat its 46-litre cylinder to 60̊˚C in less than seven. It’s able to do all this thanks to Viessmann’s proprietary Cylinder Loading System (CLS) which heats cold water from the bottom of the cylinder by passing it through a heat exchanger, before returning it to the top to be drawn. In this way, it can provide 200 litres in 10 minutes at a temperature rise of 35˚C.
Familiar features With an output range of 3.2 to 35kW and a modulation range of 1:10 bringing hot water as low as 2.9kW, the Class A Vitodens 111-W has all the familiar features of Viessmann’s energy-saving Vitodens 100-W condensing combi and system models. That includes Lambda Pro combustion control for efficient and quiet operation, corrosion-resistant stainless steel components and weather compensation options. Commissioning, operation and monitoring are intuitive via a discreet, black-coloured LCD touchscreen display or remotely using the ViCare app, thanks to the integrated
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쑮 Viessmann’s proprietary Cylinder Loading System (CLS) heats cold water from the bottom of the cylinder by passing it through a heat exchanger, before returning it to the top to be drawn
the Vitodens 111-W is connected to the One Base energy system management platform for integration with other smart home technology WiFi. And, like all Viessmann’s products, the Vitodens 111-W is connected to the One Base energy system management platform for integration with other smart home technology. Fitting and servicing are quick and straightforward, too which makes this a popular choice with our installer partners. “Installation is easy and there’s lots of room inside to move around when changing parts,” comments Williams. It's worth noting, though, that because of its internal cylinder, the Vitodens 111-W is larger and heavier than ordinary combi boilers, leading many of the installers I speak with to see it as a two-person job to lift it into position.
The 111-W can enable hot water to be drawn from several outlets at once
Use cases Being wall-mounted and requiring around 60% less space than a system boiler and separate cylinder, the 111-W is specifically suited to new-builds, flats, small semi-detached and terraced houses where space is limited. It’s also suited for larger, multiple-bathroom households to avoid shower temperature or flow rate interruptions when someone turns on a tap elsewhere in the house. Similarly, it offers a replacement solution for loft conversions and extensions where a new bathroom is added, and, often, the legacy system can’t cope. Other popular applications include shared residential accommodation or bed & breakfast businesses. In these scenarios, landlords are looking to use space optimally while activities like bathing, laundry, cooking, etc. are all likely to be going on at similar times, creating high DHW demand. For more information please
www.rdr.link/pbw007
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HEATING & RENEWABLES
PUMP IT UP
James Hodgson, National Training Manager at Ariston, highlights some of the key aspects of Heat Pumps and looks at how installers can get involved.
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he UK government has set ambitious targets to increase annual heat pump installations from 55,000 in 2021 to 600,000 by 2028 which will make the UK one of the largest heat pump markets in Europe. For many gas installers, this transition to a new technology may feel challenging but it also presents an exciting opportunity. For those eager to futureproof their business, now is the moment to fully understand how heat pumps operate, where they deliver the greatest value, and how to confidently guide customers through the benefits.
The opportunity Homeowners are becoming increasingly aware of both carbon reduction goals and the long-term energy savings that can be achieved with renewables. Rising gas prices and the volatility of fossil fuel markets have made electric and renewable heating solutions more attractive. However, historically the biggest barrier to switching to heat pumps has been the cost of the product itself and installation. The Boiler Upgrade Scheme (BUS) has now been extended until 2028, which means homeowners can access grants of £7,500 towards the installation of an air or ground source heat pump, significantly reducing financial pressure for homeowners. Whilst homeowners understand the need for the transition to heat pumps, they do not necessarily understand how the technology works and again this is an area where installers in the know can capitalise by educating their customers.
How Heat Pumps work Air source heat pumps (ASHPs) do not generate heat in the way a gas boiler does. By extracting latent heat from the air or ground and amplifying it through a vapour compression cycle, they provide space heating and hot water at a fraction of the carbon cost.
Modern systems are far more capable than many people realise. Today’s heat pumps can operate efficiently even when outdoor temperatures drop to -15°C, dispelling one of the most common misconceptions among potential adopters. For heating engineers, performance metrics are key. While the coefficient of performance (COP) is a familiar measure, heat pumps are better assessed using the seasonal coefficient of performance (SCOP). SCOP reflects average efficiency across an entire heating season, factoring in fluctuating outdoor temperatures and real-world usage. This makes it a more accurate indicator of how a system will perform day to day in UK homes. Most air-to-water ASHPs, including the Ariston Nimbus range, now achieve SCOP ratings of 3.0 or higher. In practical terms, that means for every kilowatt of electricity consumed, the system delivers around 3kW of usable heat.
Not a direct swap Although heat pumps share some principles with traditional heating systems, installing one is not a direct swap for a gas boiler. As heat pumps operate at lower flow temperatures, typically between
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35–55°C, it’s crucial to ensure radiators or underfloor heating are correctly sized and to also bear in mind that heat pumps work best in well-insulated properties. Effective system design is equally important. Accurate heat loss calculations are essential, and heat pump installations require a more detailed approach than conventional systems. Installers must take into account insulation quality, thermal mass, room-by-room heat losses, and flow temperature curves to guarantee that the system performs as intended. Controls also play a central role. Beyond giving homeowners an easy way to manage their heating, modern intuitive controls provide installers with powerful tools for commissioning, servicing, and troubleshooting.
Upskilling requirements The UK currently faces a considerable skills gap, with too few qualified professionals to meet the Government’s 2035 heat pump installation targets. To seize the sales opportunities ahead, installers must ensure they hold the right qualifications. For more information please www.rdr.link/pbw008
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HEATING & RENEWABLES
s Q A F
SMART UNDERFLOOR HEATING CONTROLS Myson provides some answers to frequently asked questions about smart underfloor heating controls.
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odern underfloor heating systems are typically controlled with individual room thermostats that allow users to set their preferred comfort temperature and programme heating schedules. Smart underfloor heating controls take this a step further by offering more precise management of both energy use and indoor climate comfort. Myson explores how smart controls can future-proof heating systems and the added value they bring.
Q
Why choose smart underfloor heating controls?
Smart underfloor heating controls provide next-level precision, helping users optimise energy consumption while maintaining consistent comfort. With solutions such as the Myson Unisenza Plus range, homeowners can tailor their heating system to their needs and living patterns. Room-by-room programming ensures that underfloor heating is activated only where and when it is required. These settings can be adjusted directly on the thermostat or via the Unisenza Plus app, which offers remote access from a smartphone or tablet. Once the thermostats and gateway are paired with the app and connected to the network, users can control their system anytime and from anywhere, delivering convenience and flexibility. Remote access also allows real-time adjustments and complete oversight of
Existing underfloor heating systems can reap the benefits of smart underfloor heating controls, and it’s easy to make the switch system performance. Users can ensure their home is warm and comfortable on arrival without wasting energy heating unoccupied rooms. This not only reduces energy bills but also lowers the building’s carbon footprint, contributing to long-term environmental benefits.
Q
What is the role of the various smart underfloor heating controls? Underfloor heating is already highly efficient due to its low flow temperatures and its natural tendency to self-regulate as the room approaches the set temperature.
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This makes it particularly effective in well-insulated buildings. However, a thermostat is still essential for proper control, and efficiency can be further enhanced with smart technology. A smart thermostat provides a convenient way to maintain the ideal temperature based on user requirements. The wireless Unisenza Plus room thermostat is simple to install and activates heating only when needed. Features such as geolocation help prevent unnecessary energy use by turning the system on or off based on user presence. When connected to the Unisenza Plus gateway, the thermostats can be configured through the intuitive app and linked to other Unisenza Plus components, including the wireless 2-Channel Programmer, electronic TRV heads for radiators, and additional accessories. The Unisenza Plus wiring centre allows for the control of up to eight thermostats (zones) with a maximum of three actuators per thermostat. If more than three connections are required per thermostat, for example in large rooms, several zones
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tailor temperatures for every room. Unisenza Plus is compatible with Amazon Alexa and Google Home, enabling voice-activated control for even greater convenience.
Q
can also be combined onto one thermostat. The individual thermostats can be assigned to the switching outputs, either manually on the wiring centre or conveniently via the app. The wiring centre is equipped with voltage-free outputs for controlling a pump, boiler or heat pump.
Q
How can installers upgrade to smart underfloor heating controls? Existing underfloor heating systems can reap the benefits of smart underfloor heating controls, and it’s easy to make the switch. Usually the existing thermostat(s) and wiring centre can quite simply be replaced by smart controls, such as the ones
in the Unisenza Plus wireless range, without having to change or adapt the wiring. Regardless of how the existing thermostats were originally wired, Unisenza Plus does not require any wiring, as communication between the devices is completely wireless.
Q
How does a customer use smart underfloor heating controls?
Smart controls are designed to be simple and intuitive. Heating can be managed directly on the control device, or through a smartphone or tablet app. Once the controls and gateway are installed and linked to the Unisenza Plus app, users can instantly access heat distribution and energy data, set custom schedules, and
Are these controls future-proof?
Flexibility is crucial when future-proofing HVAC systems. Smart underfloor heating controls are straightforward to integrate into an existing installation, and choosing a complete solution such as Unisenza Plus allows users to upgrade at their own pace. Once the central component – the Unisenza Plus gateway – is installed, any compatible device can be added, from underfloor heating controls to boiler receivers and electronic TRV heads. Upgrades can be completed all at once or gradually to suit budgets and schedules, making it possible for any property to achieve a fully tailored heating solution. The Unisenza Plus range uses the latest Zigbee 3.0 wireless technology, which enhances communication range and reduces energy consumption. It also supports over-the-air (OTA) updates, ensuring that devices always run the most recent software version and can receive new features and software performance improvements. For more information about smart underfloor heating controls or the Unisenza Plus wireless controls range www.rdr.link/pbw009 please
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HEATING & RENEWABLES
Q& A
BAXI - HP60
Following its recent launch, PHPI caught up with Rob Pearse, Residential Business Director at Baxi, to find out more details on the company’s new HP60 Heat Pump.
Q
Why has Baxi introduced the new HP60 Heat Pump?
The transition to low-carbon heating is gathering pace, and installers need products to get ahead of the curve. Legislative changes are something to keep an eye on – in the EU, all air source heat pumps must use refrigerants with a global warming potential (GWP) of 150 or less from 2027. The HP60 has been designed with this in mind, using R290 refrigerant with a GWP of just 3, aligning with low-carbon design expectations. Though the heating industry may be moving quickly, installers can fit the HP60 today knowing it will meet the standards of tomorrow. Compliance isn’t the only thing – we’ve also designed the HP60 with the retrofit market in mind, ensuring that it can meet the demands of a wide variety of homes and at the coldest times of year.
Q
Q
What features should installers look out for?
Performance is key for heat pumps, and the HP60 has been designed with that in mind. It is A+++ rated at 35°C across the range and at 55 °C for those up to 8kW. Noise can be another consideration, especially when it comes to residential projects. The HP60 provides class-leading sound pressure performance from 48dB(A) for ultra quiet operation, keeping neighbours and planning experts happy. Additionally, the HP60’s installation has been made as easy as possible. It uses a simplified wiring setup with just two cables from the outside unit – one for power and one for communication with the indoor unit. This supports a streamlined installation process, reducing time spent on-site and the chances of mistakes being made.
What outputs are available in the range?
When it comes to developing heat pumps, flexibility matters. Whether for heating smaller homes or larger properties, the HP60 provides installers with plenty of options, with outputs ranging from 4kW to 13kW. For single-phase installations, the HP60 is available in 4, 6, 8, 11 and 13kW units. When it comes to three-phase systems, there are 11kW and 13kW options available.
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Q
What temperature can the unit achieve?
Temperature is where the HP60 really stands out. It can deliver flow temperatures of up to 75°C even when outside temperature drops to -10°C. This means installers can confidently recommend the HP60 even in homes that are harder to heat.
Q
Can the HP60 be integrated with other renewables, such as Solar PV?
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Yes, and the fact it is compatible with solar PV solutions is another big plus for homeowners looking to optimise renewables use. The HP60 offers another avenue to reduce home utility costs and carbon emissions, and this is something installers can emphasise when looking for new business – that they have sustainable, future-facing solutions ready to fit.
The heat pump market continues to grow and is as fast-moving as ever, so keeping informed through training is essential
Q
Does Baxi offer any training for heating engineers looking to offer Heat Pumps to customers?
Q
Has the HP60 been designed to support simplified installation? The HP60 is designed to be simple to fit, and when paired with the Baxi ASHP Pre-plumbed, pre-wired Cylinder, installation becomes even easier. The cylinder reduces the need for onsite pipework and wiring, and with built-in Bluetooth, installers can easily access the Baxi START commissioning app. This intuitive tool guides the installer through setup, ensuring every component is configured correctly, saving time, reducing errors and supporting optimal system performance once operational.
Q
What kind of commissioning is required and is any support available? Commissioning is straightforward thanks to the Baxi START app, which works seamlessly with the Pre-plumbed Cylinder. Its intuitive controls streamline the HP60’s setup and ensure every component is correctly configured. Baxi also offers onsite commissioning support from experienced ASHP engineers to give installers peace-of-mind that installations will be compliant. This added support provides further reassurance that the unit’s system performance will be optimised from day one – something homeowners will no doubt appreciate.
Q
What level of warranty is available with the unit? The HP60 comes with a two-year standard warranty, with the option to register for enhanced cover of up to seven years – subject to contract agreements. This longer warranty is available on projects commissioned by Baxi or Baxi Heat Pump Installers. The system must also include magnetic and Y filters, and where proof of annual services can be provided.
Q
Is the HP60 included in Baxi Works?
Yes, the HP60 is included in Baxi Works. Installers who fit, commission and register an HP60 by 30th April 2026 can earn Baxi Works points and £500 cashback. This uncapped reward is an extra incentive for installers while offering market-leading heat pump technologies to homeowners.
The heat pump market continues to grow and is as fast-moving as ever, so keeping informed through training is essential. We offer a comprehensive programme to support installers, including one-day product training sessions that provide hands-on experience with the latest Baxi products and give updates on the latest legislative requirements. For those looking for more, we also host three-day BPEC-accredited training course covering everything from ASHP system design to commissioning and servicing, while earning a nationally recognised qualification installers can use to gain entry to the Microgeneration Certification Scheme. Finally, we offer a Baxi Heat Pump Installer (BHPI) course, covering system design, installation requirements, fault-finding and more. As a BHPI, installers can directly commission Baxi ASHPs, register them on Baxi Works and provide customers with an enhanced warranty. Plus, BHPIs receive a free supervised visit for their first ASHP installation. It’s all about demonstrating a reliable standard of design, installation and servicing to the customer, and, in turn, helping the installer stand out in a competitive market. For more on the HP60 please www.rdr.link/pbw010
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PLUMBING & BATHROOMS
FREEZE
OUT DOWNTIME Lee Parsons, MD at Arctic Hayes, discusses how pipe freezing is helping heating engineers save time, reduce disruption and maintain control.
T
ime on site isn’t what it used to be. Call-out windows have tightened, customer expectations have risen and the UK’s mix of ageing, complex and heavily modified heating systems means even simple jobs can become unpredictable. Installers are looking for ways to protect their time and avoid the spirals of disruption that come with draining and refilling systems. One shift that has taken hold over the past few years is the move towards pipe freezing as a fast, clean and dependable way to isolate pipework without emptying an entire circuit. What was once seen as a specialist intervention has now become part of everyday practice. Many installers are discovering that by avoiding a full drain-down, they remove a significant amount of uncertainty from the job.
become the default method whenever the work allows. As he puts it, “If you can avoid draining down, you eliminate hours of wasted time and potential new problems. Pipe freeze gives you that control – it’s clean, reliable and keeps the job moving.” Paul first encountered pipe freezing at a CIPHE South Wales training session. The demonstration showed him how a well-executed freeze holds firm, even on older systems, and how much disruption could be avoided by isolating only the section that actually needs attention.
Avoid draining down For South Wales heating engineer Paul Williams, who has spent more than three decades on the tools, freezing has
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Paul Williams
From there it quickly moved from an occasional tactic to a routine part of his workflow. He now uses freezing for radiator moves, valve replacements and localised heating issues where disturbing the wider system risks triggering air locks, shifting debris or opening the door to faults he didn’t create. The benefits are felt most on the sort of real-world jobs that installers face every day. In one recent property, Paul needed to move a radiator positioned on a difficult heating circuit. Draining the system would have introduced a host of
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variables, from slow drain points to air locks on refill. Freezing the pipe gave him a clean, contained window to do the work. As he explains, “If I’d drained the system, I’d have been there another two or three hours fixing air locks and refilling. Instead, it was done in no time with no leaks and no mess.” Heating and plumbing professionals in similar situations often highlight the same considerations. Draining a system is rarely just a functional step; it introduces risk, adds labour time and, in many homes, creates unnecessary disruption for the customer. Freezing avoids those pitfalls entirely, and that is especially important in properties with vulnerable residents. Paul regularly works in homes where elderly customers rely on their heating and shutting it down for even a short period
As the sector continues to balance high workloads with rising customer expectations, solutions that save time and preserve system stability will play a larger role in everyday practice can cause distress or discomfort. Being able to isolate a single section allows him to complete the work without cooling the entire property. As he puts it, “It’s brilliant for elderly customers. You can work on a section without leaving them in the cold. On complex systems, it means you’re not inheriting someone else’s problems by draining everything down.” There is also a broader efficiency trend driving the shift. The heating sector is under pressure to deliver more in the same amount of time. Installers are juggling heavier workloads, while retrofit work and upgrades continue to rise. Pipe freezing enables a more controlled, more predictable process.
Stay in control The growing adoption of pipe freezing reflects a wider mindset shift across the industry. Installers want methods that keep them in control, minimise downtime and reduce reliance on processes that create mess, delay or uncertainty. Freezing
simplifies the job – it removes the guesswork that comes with full drain-downs and allows installers to focus on the task at hand rather than the complications surrounding it. As the sector continues to balance high workloads with rising customer expectations, solutions that save time and preserve system stability will play a larger role in everyday practice. For installers like Paul, freezing has already become that solution – a practical, proven way to work more cleanly, more efficiently and more confidently on site. It’s a small process change with a big impact, and one that many now consider an essential part of keeping jobs moving and customers satisfied. For more information please www.rdr.link/pbw011
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Naturepanel in Bleached Cuneo Oak Wood Slat panels
PLUMBING & BATHROOMS
WALL PANELS
Elliott Fairlie, Product & Marketing Director of Grant Westfield, the company behind wall panel brands Multipanel and Naturepanel, explains how wall panels can help installers undertaking bathroom renovations.
Some tips for first-time panel installers
If you're new to wall panels Grant Westfield has supplied a few practical installation tips... ● Surface Preparation: Ensure surfaces are clean, dry, and sound. Panels can go over existing tiles or plasterboard ● Cutting and Handling: Use standard woodworking tools. A fine-tooth blade provides cleaner edges ● Sealant: Always use a high-quality sanitary sealant at edges and joints ● Hydrolock Orientation: For tile-effect formats like XL Offset, pay attention to 'A' and 'B' panel alignment for the correct visual effect ● Training and Support: Sign up to Multipanel University and the Installer Elite app to stay ahead of the game
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O
nce viewed as a niche or entry-level product, wall panels have evolved into a premium alternative to tiles. The bathroom wall panel market has experienced growth in recent years, driven by advances in core materials, aesthetics, and installation methods. Panels like those in our Multipanel and Naturepanel ranges can be installed directly over existing tiles, eliminating time-consuming surface preparation.
Installer gains For professionals, efficiency is vital. With wall panels, bathroom renovations can be completed faster, cutting labour time and allowing more jobs to be scheduled. This can not only save money for the end customer but can also boost profitability for the installer. The Hydrolock® tongue and groove system is key to this simplicity. Developed by Grant Westfield, this patented join system allows panels to simply click into place, forming a watertight seal with near-invisible joins.
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Multipanel’s XL Offset range in Cremona Marble
Installer Elite To support and incentivise trade professionals, Grant Westfield has launched the Installer Elite rewards programme, a purpose-built loyalty platform designed specifically for installers, plumbers, and tradespeople. Every purchase of Multipanel or Naturepanel earns points, with £1 spent equating to 10 points. These points can be redeemed for power tools, tech, trade gear, exclusive promos, and even early product access.
Multipanel University To help installers maximise the benefits, Grant Westfield offers Multipanel University – a free, online training platform. For both installers familiar with panels and new users the platform delivers on-demand videos, tips, and best practice guidance. Once completed, installers receive a certificate and digital badge and can apply to be listed in the “Find an Installer” directory on the Multipanel website.
Design led The aesthetic evolution of wall panels has been a game-changer. From stone-effect
panels and concrete finishes to tile-effect designs with realistic etched grout lines, today’s panels can meet, and often exceed, the design expectations of customers. Collections like XL Offset from Multipanel emulate classic staggered tiling in a large-format layout, while Naturepanel draws inspiration from biophilic design trends using woodgrain textures and natural tones that align with eco-conscious interiors. These finishes give installers a versatile product portfolio that can satisfy a wide range of budgets and style preferences, from high-end spa-style bathrooms to budget-conscious rental properties.
Low Maintenance One strong selling point of wall panels is their hygiene benefits. With no grout lines, there’s nowhere for mould or dirt to collect, making them easier for end users to clean and maintain. The panels are also durable and long-lasting and are backed by a 30-year warranty. For more information please www.rdr.link/pbw012
XL Offset Cremona Marble Multipanel’s new XL Offset design brings the classic staggered tile look to its Tile Collection, offering large-format (598mm x 2400mm), grout-free panels in four marble décors. Made in the UK from FSC-certified materials and fully recyclable, the panels feature a 2.5mm etched grey grout line and are installed using the Hydrolock® system. They are available in ‘A’ and ‘B’ formats for an authentic offset layout.
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PLUMBING & BATHROOMS
Q& A
POLYPLUMB ENHANCED
Adam Pearson – Category Manager (Plastic Plumbing & Underfloor Heating), Polypipe Building Products – provides an insight into PolyPlumb Enhanced.
Q
What are the key features of PolyPlumb® Enhanced that benefit installers? PolyPlumb® has been a widely known and loved fixture for professional installers for over 25 years. Continuous improvement applied through innovative technology and progressive design is at the heart of everything we do at Polypipe Building Products, and we’re proud to share the results with the heating and plumbing community. PolyPlumb® Enhanced continues to deliver the reliability and confidence installers have grown to expect from the product but brings a fresh new look and even better performance. The PolyPlumb® push-fit range has been relaunched with a series of innovative design upgrades. Complete with a streamlined design and fresh new look, the new PolyPlumb® Enhanced features patented In-Cert® feedback technology to provide added confidence when fitting. The enhanced range from Polypipe Building Products is compatible with Polypipe Plumbing & Heating pipe, as well as copper pipe, and is suitable for most hot and cold-water supply and heating applications.
Q
Does the fitting provide any feedback that the pipe is secure?
PolyPlumb® Enhanced features our patented In-Cert® feedback technology
providing the installer with improved jointing assurance and peace of mind through haptic feedback. The compact fitting features the trusted pre-lubricated EPDM O-ring and the proven high performance stainless-steel grab ring for continued joint integrity.
permanent, reliable fix. The joint is demountable by disassembly only.
Q
PolyPlumb® Enhanced continues to deliver the reliability and confidence installers have grown to expect for over the past quarter of a century from PolyPlumb® fittings and the response since the launch of the updated and improved product has confirmed this with glowing feedback on the new design and look, improved functionality and no compromise to the tried and tested performance of the fitting. Installer feedback is particularly positive about the patented In-Cert® feedback technology and the improved jointing experience delivering assurance of a correctly made joint.
How does the In-Cert® technology work?
The In-Cert® Pipe Stiffener is manufactured from a high specification engineering polymer which is used in complex and demanding automotive, aerospace and medical applications. It incorporates a 360˚ wave feature in its head which engages with projections within the socket and helps to align and centralise the pipe. The haptic click of the In-Cert® technology gives real confidence; just push the pipe home, twist and you know the job’s done; push, twist, know.
Q
What colour options are available?
PolyPlumb® Enhanced brings a fresh new look and is available in white for the first time as well as the original grey, allowing it to blend seamlessly in a range of settings. The two colours are fully compatible with each other if required, making it the perfect system. In addition, PolyPlumb® provides a superb combination of fast fitting and
28 JANUARY / FEBRUARY 2026 PROFESSIONAL HEATING & PLUMBING INSTALLER
Q
What kind of feedback about PolyPlumb® Enhanced have you had from the sector?
Q
Does the system carry a warranty?
Our PolyPlumb® push-fit range has been a tried-and-tested staple of the residential plumbing market for over 25 years, we’re confident in the reliability of our fittings and offer a 50-year guarantee, meaning installers can fit them with peace of mind. For more information please www.rdr.link/pbw013
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TOOLS & EQUIPMENT
Q& A
PRESS AHEAD
Evelynn Verdyck, Product Manager Plumbing Pressing at RIDGID, answers some of the more common questions about pressing – and explains how the RIDGID press tool range has been developed to support modern installations.
Q
Why are plumbers considering pressing fittings instead of traditional jointing methods?
quality, fewer installation errors and reduced rework. For many contractors, this translates directly into lower labour costs and faster project completion.
● Multi-layer and composite pipe systems
Plumbers across Europe are increasingly choosing press fittings over soldering, brazing or threading because pressing is faster, cleaner and more consistent. Pressing eliminates the need for open flames, gases or extensive preparation, making it safer for use in occupied buildings and confined environments. From a productivity standpoint, press connections can be completed in just seconds, significantly reducing installation time on-site. The result is predictable joint
Q
Each system requires the correct press profile (such as M, V or other regional standards) and compatible jaws or rings. Using manufacturer-approved fittings and press profiles is essential to ensure leak-free, compliant installations.
What types of fittings are required?
Press tools are designed to work with approved press fittings that match the pipe material and profile being installed. Commonly used fittings in Europe include: ● Copper press fittings (commonly used with M-profile or V-profile) ● Stainless steel press fittings (commonly used with M-profile or V-profile)
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(commonly used with TH-profile or U-profile)
Q
What factors should plumbers look out for when considering the type of press tool to invest in.
When choosing a press tool, plumbers should consider several key factors: ● Compatibility: The tool must support the pipe sizes, materials and press profiles commonly used in local markets. ● Size and ergonomics: Compact, lightweight tools like RP 115 and RP 251 reduce fatigue and improve access in confined spaces. ● Press force and consistency: Reliable, controlled pressing ensures joint integrity every time. ● Battery performance: Adequate runtime is critical for uninterrupted work on-site. With our 12V Platform up to 150 press cycle can be achieved on a single charge, for our 18V platform that goes even to up to 250 press cycles. ● Service and support: Availability of servicing and warranty coverage across Europe is essential for long-term investment protection. RIDGID Press Tools RP 251 and RP 350 or RP 351 offer
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cordless convenience and mobility on-site. The RP 115 & RP 251 are powered with a small 12V Lithium Ion Battery. A single fully charged battery is capable of completing up to 150 of press cycles, depending on pipe size, fitting type and working conditions. The RP 219, RP 350 & RP 351 are powered with our high performance 18V Lithium Ion Battery. A single fully charged battery is capable of completing up to 250 of press cycles, depending on pipe size, fitting type and working conditions. This level of performance allows plumbers to work through a full day’s installations without frequent battery changes, supporting efficient workflows on both small and large projects.
more than 60K cycles on a tool, which means that there is no scheduled service required, reducing downtime and maintenance cost even further.
Q
Accessing tight spaces is required in many installations. How does the RIDGID Press tools help?
The RIDGID RP 115 & RP 251 are specifically designed for installations where space is limited. Their compact, in-line design allows plumbers to work closer to walls, ceilings and corners where traditional press tools may struggle. With a slim grip circumference and optimised balance, the RP 115 & RP 251 improve manoeuvrability while maintaining the pressing performance required for professional installations. This makes it particularly suitable for renovation projects, riser cupboards and service shafts commonly found in European buildings.
Q
How is the unit powered and how many press cycles can be completed?
All RIDGID Press Tools are powered by a rechargeable lithium-ion battery, providing
Press tools are designed to work with approved press fittings that match the pipe material and profile being installed.
Q
Does the tool require servicing and how can a plumber keep track of this information? The value point of the RIDGID RP 251 is without a doubt the Brushless Motor, which can perform up to 60000 cycles without the need of scheduled maintenance intervals. For our RP 350 & RP 351 the brushless motor is capable to provide you up to 100,000 cycles without the need for scheduled maintenance. RIDGID designs its press tools with built-in service indicators that alert users when maintenance is due. Plumbers can also track tool information such as service history and serial numbers through RIDGID’s Link App, helping contractors manage fleets and remain compliant with manufacturer recommendations.
Q
What kind of a warranty is available?
RIDGID press tools, including the RP251, are backed by the RIDGID Lifetime Warranty. This commitment reflects RIDGID’s focus on durability, reliability and total cost of ownership, giving European plumbers confidence that their investment is protected well beyond the initial purchase. For more information please www.rdr.link/pbw014
PROFESSIONAL HEATING & PLUMBING INSTALLER JANUARY / FEBRUARY 2026 31
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TOOLS & EQUIPMENT
ROLLED
AND READY
Compact, protective and easy to tailor to the job, tool rolls offer more than simple storage. David Barnes at KNIPEX explores why this practical format works so well.
T
ool storage has changed a lot over the years but one of the simplest options has held its ground: the tool roll. While boxes, bags and rucksacks all have their place, there’s a strong case for keeping a tool roll in the van or on the job. They fold down small, weigh very little and keep everyday tools secure without rattling around. For tradespeople who like to work with a pared-back selection, a roll also helps to build a personal kit that’s easy to grab at the start of the day.
A tool roll makes sense where space is tight. Once unrolled, everything is laid out clearly so you’re not digging to the bottom of a box or patting every pocket to find the right tool. Holding tools in a fabric wrap also stops tools from wearing through jacket linings or trouser pockets, something anyone who has carried pliers loose can relate to. Because each compartment keeps the tool in place, it reduces unnecessary knocks and prolongs the life of the kit inside. For many trades, that
When tools are laid out flat, it’s immediately obvious if something is missing combination of protection and portability is what earns tool rolls a place alongside heavier storage options. There is also something practical about being able to build a roll to suit a particular job. Some contractors keep a few different rolls ready to go: one for reactive repairs, one for callouts and another for planned work. Loading up an empty roll with a tailored everyday-carry set means you only take what you actually need, which helps to cut down on weight and keeps workflow smooth. That simplicity is often what wins people over. A roll doesn’t replace every storage system, but it does bridge the gap between carrying a handful of tools and committing to a full kitbag.
Flat opening KNIPEX has a choice of empty rolls for customised kits as well as several pre-filled sets that group tools by trade or task. Made from tough polyester with a hook and loop fastening, each roll opens flat so the tools inside are easy to see and quick to access. Folded up, they’re compact enough to fit in a rucksack or service pouch without any bulk. One of the most popular options is the KNIPEX Cobra Set, which brings together three sizes of the well-known Cobra water
32 JANUARY / FEBRUARY 2026 PROFESSIONAL HEATING & PLUMBING INSTALLER
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pump pliers: 150, 250 and 300mm with their button-adjustment, secure self-locking action and hardened teeth that bite firmly on pipes and nuts. The smallest 150 mm model offers a surprising 30mm gripping capacity and reaches into tight spaces where larger pliers would struggle. At the other end of the scale, the 300mm version brings serious torque and handles pipes up to 70mm in diameter with ease. For those who prefer to build their own everyday set, there’s an empty roll available with four compartments ready for a personalised layout. It’s a neat way to organise common grab-and-go tools without them ending up scattered across the van.
Pre-filled Another popular pre-filled choice is the Set of Pliers Wrenches, which includes the 180, 250 and 300mm pliers wrenches. These tools replace entire sets of metric and imperial spanners. With smooth jaws that
won’t damage plated fittings and a push-button adjustment that locks firmly onto the workpiece, they grip, press and bend with remarkable strength. KNIPEX also has a TwinGrip Slip Joint Pliers Set in a roll, which includes three lengths from 150 to 250mm. TwinGrip pliers are known for their dual front and side gripping function, suited to dealing with stuck screws or worn bolts. The slim head shape helps reach confined spots while the sliding box-joint lets users adjust quickly to different workpiece sizes.
Protection Across all of these sets, the tools are organised, visible and protected. These rolls stop sharp edges or hard corners from snagging inside bags and importantly, avoid the clutter that can creep into toolboxes over time. When tools are laid out flat, it’s immediately obvious if something is missing which creates better habits and saves the
awkward moment of discovering too late that the right pliers aren’t in the van. There will always be a place for toolboxes and larger storage systems, but the tool roll continues to earn its keep because it answers a simple need: a lightweight, durable and organised way to carry the tools you rely on most. For trades who need a minimum of kit for a maximum amount of tasks, that convenience is hard to beat. For more information please www.rdr.link/pbw015
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TOOLS & EQUIPMENT
Electrical safety remains a critical issue for heating engineers. With safe isolation, the right tools and careful verification, tradespeople can prevent accidents and protect lives, stresses Steve Dunning, Managing Director at Martindale.
STAYING SAFE
AROUND ELECTRICITY E ngineers in heating, cooling and plumbing environments routinely face electrical hazards, often without being fully aware of the risks. Whether installing boilers or working close to live circuits, even a minor slip can lead to severe injury. Because electricity can be an unseen danger, proper safe isolation procedures are essential for anyone working near electrical systems. Effective isolation prevents accidental contact with live parts – protecting both engineers and anyone else nearby – by ensuring all relevant circuits and equipment are fully de-energised before work begins.
Lockout kits A complete lockout kit is central to carrying out safe isolation correctly. At minimum, it should include a selection of locking devices for miniature circuit breakers and other breaker types, a padlock with a unique key or combination, a hasp for use when more than one person is working on the same system, and a range of lockout tags and warning labels.
The key or code must stay with the person performing the work or an appointed representative, preventing anyone else from removing the lock and accidentally re-energising the circuit. Once the breaker is locked off, a clear warning tag should be attached to confirm that the circuit is isolated and work is in progress.
Proving dead Correctly locking off the circuit is only part of the process. Before any work starts, the circuit must be proven dead using a dedicated voltage indicator compliant with BS EN61243-3, such as the Martindale VI-13800 or VI-15000. Indicators used for proving dead must function without relying on a battery, eliminating the risk of a depleted battery giving a false reading. To prove dead, check the voltage indicator on a known source, preferably a proving unit, then test the circuit. After testing, confirm the voltage indicator again on the known source to ensure it has not failed during use. Although a live source could be used, a matched proving unit is safer, more reliable and always accessible.
Kits for gas engineers To help gas engineers working near electrical systems comply with Gas Safe Register Technical Bulletin 118 (TB118), Martindale Electric offers two dedicated safety kits. The TB118KITA includes the LOKKITGAS1 set of four key locking-off devices, the VI-13800 voltage indicator and the PD440S proving unit for safe, straightforward proving dead. The TB118KITB contains all items from the A kit, plus the EZ664 socket tester,
34 JANUARY / FEBRUARY 2026 PROFESSIONAL HEATING & PLUMBING INSTALLER
ALIVE
Martindale Electric highlights the importance of safe isolation through the acronym “ALIVE,” a simple reminder of the correct procedure:
A – APPROVED KIT: All equipment must meet legal standards; voltage indicators must comply with BS EN61243-3.
L – LOCK OUT: Identify the isolation point, lock it off and attach warning tags.
I – INITIAL PROVE: Test the voltage indicator against a proving unit before starting checks.
V – VOLTAGE TEST: Ensure the circuit you intend to work on is free of dangerous voltage and confirm it is the correct circuit.
E – ENSURE: Test the voltage indicator once more on the proving unit before beginning work. which can be connected to standard 13-amp sockets or used with flying leads for checking fused spurs, terminals and light fittings. It can also measure earth loop impedance without tripping any residual current device rated at 30mA or above. These kits support engineers working where both safe isolation and earth loop verification are essential. For further details please www.rdr.link/pbw016
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TECHNICAL INSIGHT
E D I S N I K O O L A
CALEFFI ECAL ELECTROLYTIC ANTI-SCALE DEVICE Hard water affects millions of homes and buildings across the UK, resulting in hidden limescale build up that can slowly reduce energy efficiency, increase operating costs, and shorten the lifespan of heating and hot water systems.
E
lectrolytic anti-scale devices, like the Caleffi eCAL®, tackle this problem at the source. Rather than treating water chemically or trapping scale after it forms, these devices are designed to prevent limescale from forming in the first place by using a low-energy, chemical-free electrolytic process. But what exactly is inside these devices, and how do each component contribute to scale prevention? Ed Morris, Technical Manager at Altecnic, takes a look inside the Caleffi eCAL®.
Protection Cover 2 External A twist-release outer cover protects
the internal components while allowing quick access for inspection or flushing. This makes routine maintenance simple without disrupting system hydraulics.
3
Pressure Drain Plug
Located at the base of the device, the pressure drain plug provides a safe and efficient way to discharge captured debris during cleaning cycles. This helps maintain optimal water flow and ensures that separated particles do not re-enter the system.
Filter 4 Internal At the top of the device sits a 50μm
Caleffi eCAL® Diagram
1 The outer body of the eCAL® is made Brass Body
from high-grade brass, chosen for its strength, corrosion resistance, and thermal stability. It forms a sealed, pressure-rated chamber that allows the electrolytic process to take place safely and consistently over the system’s lifespan.
stainless-steel mesh filter with a large surface area. Inside the eCAL® it: ● Creates turbulence to energise the water flow ● Mechanically separates larger impurities ● Helps direct water toward the electrolytic chamber Because of its wide surface and mesh size, clogging is far less likely than with traditional inline filters.
Magnet 5 Integrated Positioned in the lower chamber, the magnet never touches the water directly but efficiently traps ferromagnetic particles such as iron oxides. This supports total
36 JANUARY / FEBRUARY 2026 PROFESSIONAL HEATING & PLUMBING INSTALLER
system protection by removing debris that can damage pumps, valves, and heat exchangers.
Electrolytic Cartridge 6 The This is where the transformation happens. Inside the cartridge are titanium and copper alloy discs (Zn/Ti) arranged in series. As water passes through them: ��� A low-voltage potential difference is generated, creating a ‘battery effect’. ��� A controlled electromagnetic field influences calcium and magnesium ions. ��� A vortex effect caused by the spiral disc geometry enhances crystallisation.
Battery effect Electromagnetic field created
Vortex effect
Instead of forming calcite, a hard, adhesive crystal that causes scale, the eCAL® encourages the formation of aragonite microcrystals: ● They do not stick to surfaces ● They stay suspended in the water ● They are carried harmlessly out of the system
036_PHPI_JANFEB26_Layout 1 12/01/2026 08:58 Page 37
GIVEAWAY
Water hardness is unchanged as only the behaviour of the ions is modified.
7 Flow Reversal Chamber After the water passes the magnet, the device forces flow Calcium ions turning to aragonite crystals in the reversal, ensuring electrolytic cartridge 100% of incoming water enters the electrolytic cartridge. This guarantees continuous treatment under all operating conditions, even at low flow rates found in modern heat pumps and district heating systems.
How this Works for System Protection As water travels through the eCAL®: ��� Filter mesh removes larger particles and induces turbulence. ��� Magnet captures ferromagnetic debris. ��� Electrolytic discs convert calcium behaviour from scale-forming calcite to harmless aragonite. ��� Microcrystals remain suspended and are flushed away naturally.
Internal Filter Mesh
Geocel is offering PHPI readers the chance to win a bundle of Geocel products, including its Trade Mate Sanitary Seal, THE WORKS PRO and more.
Integrated This means: Magnet ● No chemicals or salts ● No impact on water hardness ● No moving parts ● No interference with system operation
Why it matters...
WIN A GEOCEL BUNDLE
Electrolytic Cartridge
As the UK pushes forward with low-carbon heating solutions, through the use of heat pumps, district heating networks and high-efficiency hot water systems, maintaining system performance becomes increasingly critical. These technologies operate at lower temperatures and tighter tolerances, making them far more sensitive to limescale than traditional boilers. Understanding what’s inside the electrolytic anti-scale devices, like the Caleffi eCAL®, is therefore essential, with every internal component playing a role in preventing scale before it forms, rather than reacting after damage has occurred. By combining filtration, magnetic separation and electrolytic crystal conversion within a single compact device, these devices safeguard heat transfer efficiency, reduce maintenance intervention and support long-term system reliability.
T
rade Mate Sanitary Seal is a fast-curing silicone sealant, suited for sealing around sanitary units and non-porous surfaces. It provides unprimed adhesion to a variety of substrates including ceramics, plastics and enamel. Containing a fungicide, it has been designed to resist mould growth. The company says it will not crack, shrink or discolour, and after application, surfaces are able to be used within one hour and the product remains permanently flexible. THE WORKS PRO is a high-performance sealant and adhesive, which can be used internally or externally on almost any surface and in wet or dry conditions. The company says that when using THE WORKS PRO, there is no shrinking, staining, solvents or need for additional fixings for most applications.
WIN ● 1x box of THE WORKS PRO – Clear (6 units) ● 1x box of Sanitary Seal – Clear (12 units) ● 1x box of Trade Mate Plumber Flue – Black (12 units) ● 1x box of Trade Mate Mirror Fix – White (12 units)
To watch an explainer video on the Caleffi eCAL® please www.rdr.link/pbw017
To enter the giveaway please
www.rdr.link/pbw018
PROFESSIONAL HEATING & PLUMBING INSTALLER JANUARY / FEBRUARY 2026 37
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SHOW PREVIEW
FREE TO THE TR ADE
YOUR SHOWS, NEAR YOU ...
Get closer to the brands you use – at a venue near you – throughout the year... Throughout 2026 plumbers and heating engineers can get closer to the brands you use at SIX venues across the UK. The Toolfair and Professional Builder LIVE events will be coming to a location near you with an enticing mix of products, tools, workwear and solutions to keep professional installers productive every working day. It is a fantastic opportunity for trades professionals to discover the latest solutions in the sector, get hands-on with equipment, and meet the people behind the products. Best of all, the shows are free to attend for trades professionals.
Demos & deals
Taking place across two days at ‘van-friendly’ venues, each show features hands-on product demos, a huge array of tools and equipment, a chance to meet and quiz manufacturers on the products you use, and the opportunity to grab some special ‘show deals’ on the kit you need.
AT A VENUE NEAR YOU... ● Free entry ● Across two days ● 3 events in 1 ● Free parking (van friendly) ● Free T-Shirt or Free bacon roll ● Show deals ● Hands-on demos ● Meet manufacturers
Co-located with the popular and established electrical sector event ‘Elex’, Toolfair and Professional Builder LIVE will also give visitors the chance to network with fellow industry professionals and discover new products and solutions. Across two days, at a venue near you, and free-to attend, Toolfair and Professional Builder LIVE is a must-visit event for professionals across the trades.
PUT A DATE IN YOUR DIARY BOLTON ARENA, BOLTON
WESTPOINT, EXETER
STONELEIGH PARK, WEST MIDLANDS
5th & 6th March 2026
23rd & 24th April 2026
22nd & 23rd October 2026
ALEXANDRA PALACE, LONDON
YEC, HARROGATE
SANDOWN PARK, SURREY
26 & 27 March 2026
14 & 15 May 2026
18th & 19th November 2026
th
th
th
th
To register for your free pass please GOTO www.toolfair.info
PHPI ad grid_jan feb 26_Layout 1 13/01/2026 12:35 Page 39
040_PHPI_JANFEB26_Layout 1 11/01/2026 16:28 Page 41
Welcome to the
The Gas App UK Horror Show showcases some of the ‘finest’ work spotted by installers across the country. If you spot any masterpieces to rival these, please submit them to the good people at Gas App UK or email us: phpi@hamerville.co.uk
in association with
The app is available for both iOS and Android. Simply visit the stores and search for Gas App UK.
041_PHPI_JANFEB26_Layout 1 12/01/2026 15:46 Page 41
CIPHE UPDATE
THE VALUE OF APPRENTICESHIPS
Kevin Wellman, Chief Executive Officer of the CIPHE, provides his thoughts on the Chancellor’s Autumn Budget and the impact it could have on the plumbing sector.
‘‘W
hilst there is still a need for stronger, long-term support for the heating and plumbing sector, the CIPHE supports the government’s focus on funding apprenticeships and pathways into the industry announced in the Autumn Budget. Reeves’ announcement of apprenticeship support for SMEs signals that the government is finally recognising the value of apprenticeships. It’s now critical that it engages and collaborates with the sector to turn promises into meaningful action. “Additionally, the continuation of the Boiler Upgrade Scheme is welcome and brings stability and certainty to the industry despite the growing uncertainty in the run-up to the announcement. Levies are still required to support the transition to low-carbon heating. “Supporting young people through apprenticeships and training in tandem with long-term policies on low-carbon heating is the best way to guarantee the success of the sector. Only then can the plumbing and heating sector thrive, attract new talent, and play its leading role in the UK’s energy transition. “The CIPHE Manifesto 2025–2027 makes clear that without sustained support for skills and low carbon initiatives, the sector risks being unable to meet the UK’s energy transition and Net Zero targets.”
Under pressure “Demand for qualified plumbing and heating professionals continues to rise. No
more so during the colder months when many heating systems fail. Ageing infrastructure, the need to meet modern building standards, and the move towards low-carbon technologies are all driving the requirement for skilled professionals to enter the industry. “However, the number of skilled workers entering the industry is simply not keeping pace. We are hopeful that Reeves’ funding for apprenticeships will help drive skilled professionals into the sector.”
The BUS scheme “The expansion of the Boiler Upgrade Scheme is a positive outcome that increases the choice for many in the installation of an air source heat pump. A coherent, long-term framework is needed if the scheme is to make the impact the government intends in the years to come.”
Investment in skills “Aside from additional funding, the government must take a strategic approach to building technical skills in the workforce. Offering high-quality apprenticeships, like those which incorporate our Level 2 and 3 Plumbing Standards, and supporting retraining for those who wish to move into the sector later in their careers are both critical for the future. Colleges, training providers and employers all need stability if they are to deliver the plumbing and heating installer workforce that the UK relies upon.”
Supporting young people through apprenticeships and training in tandem with long-term policies on low-carbon heating is the best way to guarantee the success of the sector Changing perceptions “Whilst Reeves’ funding into apprenticeships is welcome, efforts also need to be focused on changing perceptions around heating and plumbing as a trade. “Modern plumbing and heating roles require technical skill, problem-solving, and precision. From ensuring safe water quality through to installing heat pumps and smart heating systems, today’s professionals play a central role in protecting public health and delivering the UK’s transition to low carbon heating. “To attract, we have a collective responsibility to raise awareness of the breadth of the profession, and create clear routes into the industry. Investing in skills is no longer a choice. It is fundamental to the country’s safety, resilience and energy strategy.” For more information on the CIPHE www.rdr.link/pbw019 please
PROFESSIONAL HEATING & PLUMBING INSTALLER JANUARY/FEBRUARY 2026 41
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PRODUCT VIDEO
H C T WA
SYR ADVANCED PRO HEATING FILTER
watch
For more videos check out the PHPI YouTube channel www.rdr.link / pbw020
Jim Lacey, from JLN Plumbing and Heating, runs through some of the features of the SYR filter before installing the device on a heat pump system. Insulation
F
iltration is an important part of heating systems, helping maintain water quality, maximise efficiency and protect the system. The SYR Advanced Pro Heating Filter is a German-engineered solution designed for both boiler and heat pump systems which offers dual-action protection. The magnetic element traps ferrous debris whilst the integral 100-micron mesh strainer catches any additional non-ferrous material. While installing the SYR filter onto a new heat pump system, Jim Lacey notes: “The filter comes as a 28mm connection, but within the box there are adapters to reduce this down to 22mm if you need them. Also, we have the insulation jacket, which is an optional extra to insulate the whole body and connections of the filter.” Talking about the installation Jim says: “You’ll see an arrow on the filter body,
which indicates the direction of flow of the water through the filter.” After demonstrating how to connect it, Jim notes: “Bear in mind that if you are using 22mm pipe work, you’ll use the reducing sets that come in the box with the filter.” Explaining the versatility of the filter Jim says: “the pipe work to the filter can be on any angle as the filter will turn to suit its downwards orientation.”
42 JANUARY/ FEBRUARY 2026 PROFESSIONAL HEATING & PLUMBING INSTALLER
Commenting on the purpose-made jacket designed for the filter Jim notes: “It literally just clips together, onto the filter with a top and bottom cover for the back section and a cover for the front section, and you’ll find the whole filter is fully insulated along with your pipe work. Then there’s just a clip-on cover that goes on and holds the insulation in place.” Jim continues by explaining the importance of fitting a filter to a heat pump system. He states: “In modern heat pump systems, filtration is vital. It all adds up to the efficiency of the system. So having a good filter to protect your heat pump is one of the most important elements of your installation.” To watch the video please www.rdr.link/pbw021
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THE HANDS-ON TRADESHOW BUILT FOR THE TRADE PROFESSIONAL HEATING & PLUMBING INSTALLER
TOOLFAIR 2026
1000’S OF SHOW DEALS ON TOP BRAND TOOLS ● FREE CPD SEMINARS ● FREE ENTRY ● FREE PARKING ● FREE PROFESSIONAL TRADES T-SHIRT ● FREE BACON ROLL
FORTHCOMING SHOWS:
BOLTON ARENA
ALEXANDRA PALACE
WESTPOINT
5TH & 6TH MARCH 2026
26TH & 27TH MARCH 2026
23RD & 24TH APRIL 2026
BOLTON
LONDON
EXETER
REGISTER FOR FREE AT WWW.TOOLFAIR.INFO
044_PHPI_JANFEB26_Layout 1 12/01/2026 09:03 Page 44
PRODUCT VIDEO
H C T WA
For more videos check out the PHPI YouTube channel www.rdr.link / pbw022
SENTINEL JETFLUSH RAPID+
In a new video, Chirag from CP Utility Solutions, puts the JetFlush Rapid+ from Sentinel to work cleaning a heating system in Essex.
T
he Sentinel JetFlush Rapid+ power flushing unit has been designed to quickly and safely remove sludge and scale from central heating systems, restoring thermal performance. It can be used in conjunction with the Sentinel range of cleaning additives and is also a point from which to dose inhibitor. Chirag explains: “The JetFlush can achieve up to 90 litres per minute which is fantastic for getting rid of sludge and debris in the heating system. It’s also got reversible flow as well so you can shift the flow back and forth and agitate any
The JetFlush can achieve up to 90 litres per minute which is fantastic for getting rid of sludge and debris in the heating system
Chirag notes: “The benefit of this machine with the heated element is, firstly, if you’re flushing a system where the boiler is not functional, you haven’t got the option to run the central heating, but you’ve got a 50° element in here, which is going to help you do that clean.”
Ergonomic design
stubborn dirt to make sure that you are getting it all lifted and cleaned out.” The JetFlush Rapid+ features a 41litre tank and two optional accessories; a thermostatic heater to make the cleaning process faster and more effective and one or two magnet dirt separators to remove magnetic debris directly from the water flowing through the unit.
44 JANUARY/ FEBRUARY 2026 PROFESSIONAL HEATING & PLUMBING INSTALLER
Chirag notes: “In terms of the size, from an engineer’s perspective, it fits perfectly into my van. Especially where I've got a raised floor in the back, as well, it even fits onto there. It’s got the wheels on it as well, so it’s nice and easy to transport.” Summing up, Chirag runs through some of the main features of the unit: “A 90 litre a minute flow rate through the heating system, which ensures a nice effective clean, 41 litre capacity, heats up to 50°, twin magnets, the unit literally speaks for itself.” To watch the video please www.rdr.link/pbw023
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phpionline.co.uk features the latest industry news, video reviews, technical updates and exclusive competitions, giving you instant access to all things heating and plumbing on your desktop, laptop, tablet or phone.
w ww.phpionline.co.uk Professionalplumber
@PHPI
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PRODUCTS ROUND UP
WORCESTER BOSCH LAUNCHES NEW FLOOR-STANDING BOILER Worcester Bosch has announced the introduction of its new floor-standing boiler, the Greenstar 8000 F. The gas boiler is available in combi and regular variants, with outputs of up to 50kW. The boiler features touch buttons and the ability to connect wireless controls. For the installer, it has a pre-piping roller jig, designed to enable a straightforward switch-out from Worcester Bosch’s previous ranges – Greenstar CDi Highflow or FS CDi. It also includes space for a 22mm Greenstar System Filter in the combi variant. Martyn Bridges, Director of External Affairs at Worcester Bosch, said; “Our ultra-powerful new floor-standing boiler is built with convenience, control and comfort in mind. For the homeowner, it provides reliable, efficient heating for the home, whereas for the installer, it is purposefully built for simple installation.” The Greenstar 8000 F comes with a guarantee of up to 10 years (terms and conditions apply) and the company says it is compatible with most Worcester Bosch controls. For more information please
www.rdr.link/pbw024
UNICO SYSTEM HVAC REPLACEMENT
A
large bungalow has undergone a new type of HVAC replacement that has combined UNICO’s 3-in-1 heating, ventilation and cooling system, with a Vaillant Air Source Heat Pump and its supporting controls. The two integrated systems achieved a heat rating of 4.4 Coefficient of Performance (COP). The Unico System’s 3-in-1 heating, cooling and ventilation capability were noted by the homeowner, whose research led him to local contractor JLN Plumbing Heating & Electrics, a registered Unico System Specialist Partner (USP) with over 25 years' experience in the industry. The company’s accreditation under the Microgeneration Certification Scheme enabled the homeowner to take advantage of the financial incentive
offered through the government's Boiler Upgrade Scheme, which supports the decarbonisation of homes and the installation of heat pumps. JLN is also an accredited Vaillant Advance Heat Pump installer, which enabled this combination of technologies.
PRODUCTS IN PRACTICE
The system achieved a heating rate 4.4 Coefficient of Performance (COP) in March 2025, a 3.2 hot water COP in May and a 4.8 cooling COP in July, with the heat pump producing 4.8 units of cooling for every one unit of electricity consumed. Richard Soper, CEO for The Unico System commented: “We are excited by the initial results of one of the first collaborations of UNICO’s 3-in-1 HVAC System and a Vaillant Air Source Heat Pump with its supporting controls. The heating, hot water and especially the cooling COP results have been particularly impressive.”
For more information please www.rdr.link/pbw025
PROFESSIONAL HEATING & PLUMBING INSTALLER JANUARY / FEBRUARY 2026 47
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PRODUCTS ROUND UP
CLIVET INTRODUCES FULLNESS HEAT PUMP Clivet has introduced FULLNESS, an all-in-one air-to-air solution without an outdoor unit for single and multi-family applications. The FULLNESS air-to-air heat pump features R-454C refrigerant (GWP < 150). The company says the decentralised system is capable of satisfying: ‘heating, cooling, domestic hot water production, mechanical ventilation with thermodynamic recovery and electronic filtration, dehumidification’. The unit is designed to maintain the temperature of the domestic hot water contained in the optional tank that can be installed under or beside the heat pump module. Through electronic filtration, FULLNESS also allows for the purification of air and reduces humidity and pollutants. “By using controlled mechanical ventilation ducts to maintain room comfort, FULLNESS makes it possible to reduce investment and management costs and simplifies installation, drastically reducing installation times as the heating plant, distribution columns and the installation of the satellite modules required for metering do not have to be built,” commented Stefano De Boni, Clivet Product Manager. FULLNESS is designed to be combined with the AIRPATH distribution system. The company says the AIRPATH selection software allows users to quickly and accurately identify all the elements of the air distribution system, ensuring optimal configurations. For more information please
MHIAE HYDROLUTION EZY HEAT PUMP RANGE Mitsubishi Heavy Industries Air-Conditioning Europe, Ltd. (MHIAE) has announced the launch of two new Hydrolution EZY air-to-water heat pump models. The latest additions to the Hydrolution EZY line are monobloc systems operating on R290 (propane). Available in 6kW (FDCW60VNX-P) and 7.1kW (FDCW71VNX-P) capacities, the new Hydrolution EZY models feature an all-black finish, highlighted by a silver vertical accent, which the company says delivers a sleek appearance while concealing the fan from side views for a cleaner look. The new Hydrolution EZY models can achieve flow temperatures of up to 75°C across ambient conditions ranging from -25°C to +43°C. For more information please
www.rdr.link/pbw027
www.rdr.link/pbw026
CONEX BÄNNINGER <A> PRESS FITTINGS Conex Bänninger will officially launch the <A> Press Copper fitting range to the market during the first week of January 2026. Engineered for drinking water, cold-water installations applications, the fitting is backed by a 25-year guarantee. <A> Press Copper has a maximum operating pressure of 16 bar at a maximum operating temperature of 110°C. WRAS approved, the range also holds DVGW certification. Martin Smith, Conex Bänninger’s Business Unit Director – UK & Ireland, explained: “After extensive feedback from trade professionals, we set out to develop a market-leading product that raises the bar for quality and gives installers and contractors true peace-of-mind. We recognise that <A> Press Copper is entering a highly competitive market. However, we are confident that Conex Bänninger’s heritage, proven track record in high-quality engineering, and the robust technical support that the company offers will be key drivers in the product’s ultimate success.” For more information please
48 JANUARY / FEBRUARY 2026 PROFESSIONAL HEATING & PLUMBING INSTALLER
www.rdr.link/pbw028
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MYSON KICKSPACE FAN CONVECTORS
NATUREPANEL 2700MM HIGH PANELS Naturepanel has extended its range with new 2700mm high wall panels, which the company says have been designed to meet the growing demand for longer panels that can accommodate taller ceiling heights. The solution is suited to older properties, such as Victorian and Georgian homes, which often have higher ceilings, as well as contemporary, open-plan layouts. The new 598 x 2700mm format is available on Bleached, Brown and Warmia Walnut in Wood Slat Naturepanel Wood Slat panels. The panels feature the company’s Hydrolock tongue and groove system, which has been designed to allow panels to be seamlessly joined together. Naturepanel is backed by a 30-year warranty. For more information please
Myson has announced that its fan convectors are now suitable for low temperature heating systems as well as higher hot water systems. The Kickspace plinth heater provides a heating solution for kitchens where wall space is often taken up by kitchen units. A recent product update enables the fans in the Kickspace to begin operation at a minimum water temperature of around 34°C, reduced from the previous 43°C. Kickspace is also available in electric and low voltage options, while the Kickspace Duo Eco combines hydronic and electric models providing the flexibility to switch between central heating and electric modes. For more information please
www.rdr.link/pbw031
www.rdr.link/pbw029
MAKITA 18V LXT TWIN KIT
DEVI DEVIREG DISPLAY CONNECT THERMOSTAT
The new DLX2549TJ 18V LXT® Brushless Twin Kit from Makita features the DHP492 Combi Drill, a high-torque DTD173 Impact Driver, two 5.0Ah BL1850B batteries and a DC18RC fast charger. With a maximum torque of 141Nm, the combi drill has been redesigned with a speed change mechanism to avoid gear disengagement. It also has enhanced electronic protection for tool overloads and trigger control along with a built-in LED light to improve visibility for dark and confined spaces. The impact driver has four impact modes with up to 180Nm fastening torque and an electric brake for operator protection. The kit also includes two 5.0Ah Li-ion batteries and a fast charger packed alongside the tools inside an 821551-8 Makpac Type 3 Carry Case.
DEVI has unveiled its latest programmable thermostat – DEVIreg™ Display Connect, which features a modular design that enables the thermostat’s upper section to be upgraded or replaced in future, while reusing the existing power supply unit. The unit is compatible with standard 55×55 mm frames and includes both R2.5 and R8 front panel options. The company says it also fits all standard wall boxes, with adaptors provided for flexibility across a wide range of installation environments. Building on the previous DEVIreg™ models, DEVIreg™ Display Connect introduces app-based control via the DEVI Connect app. The app acts as a central hub, allowing users to manage their heating remotely from anywhere in the world. It is certified to Zigbee 3.0 standards and can integrate with smart home systems.
For more information please
For more information please
www.rdr.link/pbw030
www.rdr.link/pbw032
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PRODUCTS ROUND UP
RECOUP HEATDECK SHOWER TRAY
SHOWERWALL 80 PAGE BROCHURE Wall panel designer and manufacturer Showerwall has launched a new 80-page brochure showcasing its complete range of designs, coreboard choices and latest panel accessories. The entire Showerwall range of Acrylic, Laminate and Compact designs are featured, including the newly updated Laminate Majestic Collection. Katie Cope, Head of Showerwall, said: ““From exciting new decors to the best choice of coreboards, the range we now offer is huge – suitable for any bathroom project regardless of size or budget. “The addition of niches to our product portfolio is another really exciting development that makes it easier to achieve stylish shower storage that complements our wall panel designs and trims.”
The Recoup HeatDeck™ shower tray, which incorporates energy-saving waste water heat recovery for showers (WWHRS) technology uses Mira Showers’ Flight technology integrated with a Recoup copper heat exchanger. The company says the solution saves up to *40% of the energy per shower by using cold water preheated by the energy from waste shower water to reduce the demand for domestic hot water (DHW). (*The amount of energy and carbon saved per shower is dependent on the installation method, flow rate, and the water heater fuel type for the property.) Ellis Maginn, Head of Technical at Recoup Energy Solutions says: “Our new energy-saving HeatDeck shower tray will integrate with any shower incorporating a thermostatic mixing valve (TMV) or Mira Showers’ Heatloop™ electric shower. It enables straight forward upgrades for new properties and an ideal retrofit solution for existing housing stock decarbonisation.”
For more information please
For more information please
www.rdr.link/pbw033
www.rdr.link/pbw034
ADVERTISEMENT INDEX Alpha Heating Innovation ............................................... (page 39)
Georg Fischer Piping Systems ....................................... (page 35)
www.rdr.link/PBW100
www.rdr.link/PBW108
Altecnic Ltd ........................................................................ (page 27)
Intatec .................................................................................. (page 17)
www.rdr.link/PBW101
www.rdr.link/PBW109
Arctic Hayes Ltd ................................................................ (page 33)
Ridgid Tools UK ............................ (page 52 Outside back cover)
www.rdr.link/PBW102
www.rdr.link/PBW110
Centrica PLC (British Gas) ................................................ (page 12)
SFA Saniflo UK Ltd .............................................................. (page 4)
www.rdr.link/PBW103
www.rdr.link/PBW111
Conex Universal Limited ................................................. (page 25)
The Electric Heating Company ........................................ (page 11)
www.rdr.link/PBW104
www.rdr.link/PBW112
DAB PUMPS Limited ........................................................ (page 39)
Toolfair ................................................................................ (page 43)
www.rdr.link/PBW105
www.rdr.link/PBW113
Diversitech International .................. (page 2 Inside front cover)
Viessmann ......................................................................... (page 29)
www.rdr.link/PBW106
www.rdr.link/PBW114
Drayton ................................................................................ (page 15)
Warmflow Engineering Co ............................................... (page 19)
www.rdr.link/PBW107
www.rdr.link/PBW115
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PLAYTIME Head over to the PHPI YouTube Channel to view videos on everything plumbing & heating: from fittings to filters – press tools to pumps. The videos have been put together with input from both manufacturers and installers to bring you the latest details. Just type in the rdr.link codes listed to watch... & don’t forget the popcorn!
GRUNDFOS GO range In this new video, Chriag from CP Utility Solutions is changing a integral pump at a house in Essex. He uses the Grundfos GO app to determine the correct replacement pump before fitting a new Grundfos pump at the property. Chirag then uses the GO app to ensure the new pump is running at the correct load. He notes: “Then the app. It couldn’t be simpler. Scan the pump, follow the prompts on the app. It’s super simple, step-by-step guide, replicates it straight onto the new pump and you are away.” Explaining why he always keeps both the Grundfos UPS4 GO and ALPHA2 GO pumps on his van, Chirag notes: “Having these two pumps on the van, it just makes it easier for me. It makes it more cost effective for the customer and I’m in and out on the first visit.” To watch the video…
www.rdr.link/pbw035
SYR Advanced Pro Heating Filter In this video, Jim Lacey, from JLN Plumbing and Heating, runs through some of the features of the SYR filter before installing the device on a heat pump system. Jim notes: “In modern heat pump systems, filtration is vital. It all adds up to the efficiency of the system. So having a good filter to protect your heat pump is one of the most important elements of your installation.” Commenting on the purpose-made insulation jacket designed for the filter Jim notes: “It literally just clips together, onto the filter with a top and bottom cover for the back section and a cover for the front section, and you’ll find the whole filter is fully insulated along with your pipe work.” To watch the video… www.rdr.link/pbw036
RF SOLUTIONS Mainslink Chirag from CP Utility Solutions demonstrates how to use a Mainslink by RF Solutions to fix a heating system pump overrun wirelessly. Running through the components of the solution, Chirag says: “You’ve got two units in here, one unit we are going to fit here by the boiler. The other unit is going to go upstairs where the pump is.” Chirag explains that the installation will, “send a wireless mains switch from that pump to the boiler, and vice versa, so that the boiler can actually talk to the pump wirelessly without us having to run any cables.” The unit is IP68 rated and made in the UK. Chirag notes: “I’ve fitted multiples of these and I have never had any call-backs.” To watch the video... www.rdr.link/pbw037
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