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PROFESSIONAL

BUILDERS MERCHANT THE No.1 BUSINESS MAGAZINE FOR MERCHANTS

OCTOBER 2021

Merchant sector sales & confidence

KITCHENS & BATHROOMS Design trends and ‘hybrid selling’

DOORS, WINDOWS & SECURITY Roof windows, hardware and smart security solutions

DRAINAGE & WATER MANAGEMENT Focus on sustainability

Plus: News, driver shortages, the road to net zero, acquisitions, industry comment and more.

Fantasy Football That’s numberwang! See page 67

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CONTENTS

October 2021, Volume 31 No. 9

DOORS, WINDOWS & SECURITY 32

RAISE THE ROOF Capitalising on post-pandemic demand and the challenges of supply shortages.

MAINTAINING CONTROL Maximising the potential of the growing market for smart security solutions.

CYCLE PATH Exploring sustainability and the notion of ‘product life cycles’, with a focus on architectural ironmongery.

PRODUCTS & SERVICES

KITCHENS & BATHROOMS 43

STYLE AND SUBSTANCE The latest trends in bathroom design.

THE SPACE RACE Helping customers to make the most of everdecreasing bathroom space.

HYBRID FUTURE Learning the lessons from the pandemic to get the best results from physical showrooms in tandem with the latest digital support services.

PRODUCTS & SERVICES

SPECIAL REPORTS 14

DRAINAGE & WATER MANAGEMENT 52

SUPPORTING THE SUSTAINABLE SHIFT Evolving the design and build of homes and the urban landscape.

SUSTAINABLE LANDSCAPES The latest developments in Sustainable Drainage Systems.

NET GAINS The charge towards net zero construction.

PRODUCTS & SERVICES

THE PULSE Tracking confidence, concerns and prospects in the merchant sector.

REGULARS 5

VIEWPOINT

NEWS

MARKET MONITOR

BMF TRAINING ZONE

MERCHANT FOCUS

PEOPLE NEWS

SUPPLIER PROFILE

MARKETING SUPPORT

PRODUCTS & SERVICES

ADVERTISEMENT INDEX

FANTASY FOOTBALL

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KICKING THE CAN…? Industry responses to the delayed introduction of the post-Brexit UKCA mark.

SPECIAL FOCUS ON SUSTAINABILITY How the industry is responding to the climate crisis.

PUSHING FORWARD RWC’s John Guest brand marks 60 years of pushfit technology.

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VIEWPOINT

Hot topic...

limate change, and the broader issues of sustainability and net zero carbon emissions, have been steadily rising up the news agenda again for some time. And in recent months, dramatic images of the wildfires in Greece and Turkey along with the devastating flooding in the north eastern states of America have somewhat crystalised the severity of the challenge. Closer to home, the UK has experienced its own extended periods of extreme weather whilst the activities of groups such as Extinction Rebellion — which, depending on your point of view, are seen as either necessarily disruptive to successfully raise awareness or counter-productive in alienating potential allies to the cause — have become a regular feature of life in London and other cities. In November, the UK plays host to the UN’s Climate Change Conference, commonly known as COP26. The international summit, taking place at the SCC in Glasgow, is intended to “bring parties together to accelerate action towards the goals of the Paris Agreement” and follows on from the publication of the International Panel on Climate Change (IPCC) report — the first since 2013 — which starkly detailed the impact of human activity on the Earth’s climate. Indeed, more than one national newspaper reported its findings as a ‘Code Red’ for humanity. Whilst varying degrees of cynicism remain alarmingly common among the commentariat, attitudes do seem to have softened within the industry — perhaps in PROFESSIONAL

BUILDERS MERCHANT THE No.1 BUSINESS MAGAZINE FOR MERCHANTS

OCTOBER 2021

Merchant sector sales & confidence

KITCHENS & BATHROOMS Design trends and ‘hybrid selling’

DOORS, WINDOWS & SECURITY Roof windows, hardware and smart security solutions

DRAINAGE & WATER MANAGEMENT Focus on sustainability

Plus: News, driver shortages, the road to net zero, acquisitions, industry comment and more.

Fantasy Football

“The National Audit Office has recently published its review of the doomed Green Homes Grant Voucher Scheme — and the findings don’t exactly make for comfortable reading.” recognition of the significant effect construction and its related fields have on the environment. From many earlier interventions being dismissed as little more than ‘greenwashing’, the sector now appears to be enthusiastically rising to the challenge. And whether this is down to the personal feelings of business leaders to drive change, the unyielding requirement to meet government targets or simply to benefit from the commercial gains of a market hungry for sustainable solutions is largely immaterial. Indeed, it is a topic we return to several times later on in this issue and the industry is to be applauded for the great strides it is taking towards a more sustainable solutions — from the growing numbers of CO2nstructZero Business Champions appointed by the Construction Leadership Council, to the plethora of programmes and initiatives being implemented by businesses nationwide. If the carrot lies in the rather attractive goal of delivering a brighter future for the world — through enhanced energy efficient, customer-conscious and progressive businesses — the second aspect of the equation has room

Editor Paul Davies Group Advertisement Manager Craig Jowsey craig@hamerville.co.uk Tel: 07900 248102 Midlands & Northern Advertisement Manager Ian Duff Tel: 01204 596633/ 07810 353525 probuilder@sky.com

That’s numberwang! See page 67

www.professionalbuildersmerchant.co.uk

Design Adeel Qadri Group Production Manager Carol Padgett Production Assistant Kerri Smith Circulation Manager Kirstie Day Managing Editor Terry Smith

for improvement. So whilst the Government may have set out its vision to achieve net zero carbon by 2050, far greater detail on how this can be successfully delivered is required. What’s more, lessons have to be learned from the failure of previous schemes and incentive programmes. For example, the National Audit Office has recently published its review of the doomed Green Homes Grant Voucher Scheme — and the findings don’t exactly make for comfortable reading. A litany of mistakes were detailed, but perhaps most troublingly was the crucial error of simply not engaging effectively with the industry tasked to deliver the programme: “(BEIS) did not sufficiently understand the challenges facing installers, failing to learn from its own previous energy schemes. Other energy schemes have shown the need for a robust evaluation of stakeholders’ views. The Department only consulted with installers after the scheme was announced, which limited the opportunities to include installer views in the scheme design.” With an invigorated industry ready, willing and able to deliver, it is vital such mistakes are not repeated yet again.

Subscriptions to PROFESSIONAL BUILDERS MERCHANT are available at the following rates: UK – 1 year (11 issues) – £30 post paid EUROPE and OVERSEAS 1 year (11 issues) – £50 post paid AIRMAIL – 1 year (11 issues) – £65 post paid

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Average Net Circulation figure for the 11 issues distributed between July 2020 to June 2021 = 10,626 To be removed from this magazine’s circulation please call 01923 237799 or email circulation@hamerville.co.uk

Cover story: Acquired by Grant & Stone earlier this year, customers can tour the Escape Bathrooms showroom in Frome ‘virtually’. See page 49 for more on the topic.

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NEWS UPDATE BMF STATES “HAULAGE IS OUR TOP PRIORITY”

Keep on moving Training ground Bostik has opened the Bostik Academy, a new state-of-the-art training facility located at the company’s UK headquarters in Stafford. The new facility features a sleek, modern lecture theatre for theoretical training, which can then be put into practice in a separate room that includes custom-built features such as flooring bays, plus the technology and equipment for various practical demonstrations. Offering a mix of blended learning, interactive seminars and the ability to host live streaming webinars to ensure there is provision for a wide range of training to a variety of the company’s customer types, the Bostik Academy also features an additional online platform for attendees to consolidate their learning after the training sessions. Darren Robinson, National Technical Manager, said: “We want people to strengthen their skills and leave us with improved confidence in their abilities. The right training is therefore a valuable investment for contractors and distributors, and will give them an important advantage in an increasingly competitive market.”

New data from the Builders Merchants Federation reveals the shortage of HGV drivers as the main challenge faced by its members, who are “already performing a balancing act to keep the building materials supply chain running across the UK”. A snap survey of BMF members found 67% of builders’ merchant respondents and 86% of supplier respondents are affected by haulage issues, citing it as their number one concern. John Newcomb, BMF CEO, said: “Haulage, and in particular the shortage of HGV drivers, has become our industry’s number one concern, and the results of our member survey have been fed into discussions between the transport industry and government. “Some suppliers are reporting that the standard five-day lead time has more than doubled. In some cases, we are even seeing increases of up to four weeks. We have heard reports that suppliers are asking merchants to collect orders as they cannot get enough drivers to complete deliveries. “Driver recruitment is the main challenge. Both suppliers and merchants are prepared to recruit or retrain existing staff as drivers, but there are limited opportunities for training and testing. They want more testing to be made available to help get new HGV drivers on the road.” As has been reported at length, the issue is not confined to the building materials industry. The Covid-19 pandemic, Brexit and tax changes have contributed to haulage challenges, with transport industry bodies estimating a shortfall of around 100,000 HGV drivers, with

an estimated 15,000 lost following the UK’s exit from the EU. Logistics UK’s May 2021 tracker survey found 61% of respondents considered recruitment of HGV drivers to be a ‘severe’ or ‘very severe’ challenge, while 50% cited the availability of testing as a ‘moderate’ or ‘extreme’ barrier to recovery. John added: “Builders merchants have done a fantastic job managing product demand and supply in the face of high global demand and reduced capacity resulting from the pandemic. Haulage is the latest challenge and our top priority. We are doing everything we can to assist discussions between the freight industry and government as they seek to agree both short and long term solutions.” ■ Chaired by Andy Williamson, Commercial Director at SIG UK, the BMF is launching a new product Forum covering Insulation and Dry Lining which will meet for the first time on 28 October in Coventry. Places can be booked via the BMF website.

Bag it up Mannok has invested a further €2.1 million in its cement bagging facilities, doubling the output capacity of the company’s weatherproof bagged cement product range. The recent outlay is one of a number of key investments for Mannok this year, which align with the company’s growth plans on both sides of the Irish Sea. The latest move sees the company’s overall investment in its cement bagging facilities over the last three years reach over €5m, following an initial multi-million euro investment in 2018 when the installation of Mannok’s first weatherproof bagging line enabled the successful launch of its extended

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bagged cement range. Despite the twin challenges of Brexit and Covid, the demand for Mannok’s popular bagged cement products remains high on both sides of the Irish Sea. CEO Liam McCaffrey commented: “We’ve seen customers moving to the weatherproof bags

because they’re a cleaner solution which helps reduce product waste and ensure healthier, dust-free surroundings. The packaging also offers greater flexibility, allowing outdoor storage without concern about weather conditions thanks to the tear-resistant and easy handling waterproof bags.”

www.professionalbuildersmerchant.co.uk

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TEL: 01923 237799

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BMBI OUTLINES RECORD QUARTER FOR BUILDING MATERIALS SALES

Record performance The latest report from the BMF’s Builders Merchants Building Index (BMBI) confirms Q2 2021 as the “best performing quarter on record” with total builders’ merchants sales increasing by an “astonishing” +96.0% over Q2 2020. While this reflects the severe adverse impact of the initial Covid lockdown, looking further back the BMBI figures show Q2 2021 merchant sales increasing by +20.3% against Q2 2019. All categories sold more in Q2 2021 compared with the same period in both of last two years. Confirming the strength of the market, 2021 quarter on quarter sales also showed significant growth. Sales in Q2 2021 were 24.1% higher than in Q1, with two less trading days in Q2. Average sales a day in Q2 were 28.1% higher than in Q1. Two of the strongest performers in Q2 2021 were the weakest in Q2 2020 — tools increased by +151.4% and Kitchens & Bathrooms by +141.3%. In addition, four categories had their best-ever quarterly sales since the BMBI started in July 2014 — Timber & Joinery Products (+134.6%), Ironmongery (+105.9%), Heavy Building Materials (+81.4%) and Landscaping (+71.1%). Comparing Q2 2021 with the same quarter two years ago, it is clear that the two strongest performers — Landscaping (+48.3%) and

Timber & Joinery Products (+41.3%) — drove the overall increase. Sales increases were recorded in all categories, with the largest product category, Heavy Building Materials, up by +11.8%. Emile van der Ryst, Senior Client Insight Manager – Trade at GfK, said: “The well-documented surge in house building and buying has played a key role, while the stock shortages experienced across the UK hasn’t slowed down market performance. The second half of the year is difficult to predict but will be fascinating to track.” ■ Bostik has joined the BMBI Expert Panel of 15 leading brands with Marketing Director Mathew Whitehouse set to speak on the issues, trends and opportunities relating to the adhesives & sealant market. Mathew’s first comment is published in the Q2 2021 report described above and available to download via www.rdr.link/maa001

BSS selects KCS K8 Kerridge Commercial Systems (KCS) has concluded an agreement with BSS, part of the Travis Perkins group, to implement its flagship K8 business solution across the entire BSS estate of 53 specialist branches nationwide, together with two state of the art Distribution Centres. Overall, K8 will support 750 users. Angela Rushforth, BSS MD, said: “In KCS, we saw early on a business that clearly wanted to build a partnership with its customers and that really understood the needs of our business. From our first engagement through to completion of a rigorous selection process, we were impressed with not only how much the KCS team understood, but also how much they were willing to listen and respond.”

a @PBMmagazine

Brand building Indicative of the support available through its well-received Partner scheme, Lakes has produced a co-branded brochure of its range of showering spaces for MKM Builders Supplies. MKM became a Lakes Partner in 2020, signing up to the scheme that supports merchants and retail establishments with additional support and an online embedded showroom if requested. This is accessed through each stockist’s own website — as MKM has done — and visitors can download co-branded brochures and ask questions directly to the stockist’s staff via chat and email.

h&b Supports IoBM Intending to “underpin a professional training ethos within the building materials industry”, the Institute of Builders Merchants’ (IoBM) is targeting 1,000 new members over the next 12 months with a longer term ambition to become a Chartered Institute. And the latest organisation to add its backing to the IoBM’s plans since its merger with the BMF earlier this year is the h&b Buying Group. Jamie Wyatt, h&b’s Trading Director, said: “The increased focus on training and development supported through the IoBM can only benefit the industry as a whole, and the h&b group is delighted to show its support through Corporate Membership.” Find out more about IoBM membership categories via www.rdr.link/maa002

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MARKET MONITOR in association with

The common Code

Designed to help facilitate safer buildings whilst also improving the flow and accuracy of product data, the Construction Products Association (CPA) has recently released the results of its industry-wide consultation on the new Code for Construction Product Information (CCPI).

he 65 page report — downloadable at www.buildingsafely.co.uk — details feedback from 35 trade associations representing the views of many thousands of member firms across the supply chain, and 180 individual provider and user organisations of construction product information, including most of the largest companies in the industry. The new Code was developed to prevent some of the issues raised in Dame Judith Hackitt’s report ‘Building A Safer Future’, following the Grenfell Tower fire, with the CPA tasked to tackle a number of the industry’s identified shortcomings relating to product information. Taking place between February and May, the consultation was undertaken for the CPA by MRA Research and invited trade associations, manufacturers, distributors, specifiers and users of product information to comment on the proposed new CCPI and its eleven Clauses. The findings confirm that the industry welcomes and supports the Code, and considers it a crucial step in the right direction. Comments confirmed that more clarity was needed in some areas, particularly around the training and competence requirements, and on what exactly was required to comply with the

“I truly believe the Code will achieve meaningful and permanent change in our industry, providing users of construction products with accurate information they can trust.” Peter Caplehorn, CPA Chief Executive different Clauses. The CPA’s Marketing Integrity Group (MIG) spent a further two months analysing and working through the Code so it reflects the massive amount of expert feedback from the consultation. Peter Caplehorn, Chief Executive of the CPA, said: “We are extremely pleased with the progress that has been made with the CCPI and the enormous efforts of the MIG in driving it through. I truly believe the Code will achieve meaningful and permanent change in our industry, providing users of construction

products with accurate information they can trust. “The CPA is incredibly focussed on improving building safety and driving cultural change in our industry. We are involved in a wide range of initiatives to ensure tragedies like Grenfell never happen again, and the CCPI is just one of those. “An essential counterpart to the Code is the activity of the Working Group 12 (WG12) — a sub-group of the IRG’s Competence Steering Group (CSG), led by the CPA. WG12 focuses specifically on the competency of those interacting with products and accessing construction product information. The CSG recognises that good product information on its own is not enough; those that use it must be competent to do so, to understand what they are reading and to be able to apply the performance information appropriately.” The Code has now been finalised and is in the process of being handed to Construction Product Information Ltd (CPI Ltd) — a not-for-profit organisation with independent governance and management being set-up to administer the CCPI when it is launched later this year. ■ The industry can stay abreast of the Code and its launch at www.cpicode.org.uk

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TRAINING ZONE

Prize-winning performers There was a focus on youth at the BMF Awards Dinner, part of its annual Members’ Day event, with prizes awarded to the best Apprentices, the best performing Diploma student, the best performing Online student — as well as Young Merchant and Young Supplier Achievers.

aking a closer look at the reasons for their success, it’s clear that the future of the industry is in very good hands. This year’s winners succeeded despite the added disruption of the Covid pandemic. Many congratulations to all! Young Achiever Awards (sponsored by Hafele, Bostik, Mannok and GfK) These are open to anyone under 35 who has demonstrated an ability to go above and beyond in their business, for example introducing new ideas and concepts or identifying fresh opportunities that enhance the business. The outstanding quality of this year’s entries gave the judges a particularly hard job, but they all agreed on the two winners. Young Merchant Achiever — Lindsey Hart of Norman Piette Group Following a degree in marketing and management, Lindsey (29) successfully progressed her marketing career at Guernsey-based Norman Piette Group. However, she was nominated by CEO John Bampkin following her successful application to add sales management to her marketing responsibility. John said he had “not seen a better job application in 39 years in the industry” and Lindsey has excelled in the new role, transforming team performance in just nine months. The detailed award entry, including numerous customer testimonials, summed up Lindsey’s performance thus: “Leading from the

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front and putting the people first in her infectious enthusiastic way has created a real team dynamic which is bringing huge success.” This is all the more impressive in her first sales role. Young Supplier Achiever — Alex Barton of E. Tupling Alex (24) frequently goes over and above her job role as Office and Accounts Administrator, immersing herself into projects to help colleagues and drive the business forward, striving for excellence in everything she does. Such projects included one to enhance corporate sustainability, where she took it upon herself to analyse business processes and suggest ways they could be more sustainable. As a result, the company implemented 10 changes improving operational efficiency. Another project, undertaken in her free time, drew upon her art degree to create a welcoming wall of art at the company’s new distribution centre. The wall, which features E. Tupling’s brand colours, has been a striking addition, increasing employees’ positivity during an extremely tough year for everyone.

Merchants) was Donna MacLean of MGM Timber. In awarding her prize, Donna’s tutors said: “Donna has been an exemplary Diplomas student contributing to both the face-toface workshops and the online webinars. The quality of work within her assessments has been of a very high standard throughout, and her overall points score was one of the highest on record.” Meanwhile, Sam Murphy of Mid Sussex Timber was named Best Performing Online Student (sponsored by Cortexa). Sam was incredibly consistent in undertaking the BMF Building Blocks online modules, completing a full house of six blocks with an average score of 87.2%. 2021 Apprentices of the Year As sponsored by Brick Development Association and BMF Apprenticeships Plus, this year’s Apprentice of the Year Awards were made to two excellent Level 2 Customer Service Practitioners — Nathan Kacoulli of Embrass Peerless and Luke Hoyle of Carlton Manufacturing.

Best Performing Students 2021 Taking the prize for Best Performing Student BMF Diploma in Management (sponsored by the Worshipful Company of Builders

■ For more information on all aspects of BMF training, visit www.rdr.link/maa003

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Supply difficulties moderate expectations and confiedence The latest instalment of ‘The Pulse’ highlights a number of concerns on the path to post-lockdown recovery.

erchants’ sales expectations weakened in August compared to July as frustrated firms battled with long lead times, material and staff shortages, and price increases. Confidence in the market was impacted. Some merchants are affected badly, others much less so. The Pulse, by MRA Research, is a monthly tracking survey of merchants’ confidence and prospects. Telephone interviewing took place between 2nd and 5th August 2021.

Year on year, merchants’ very high expectations eased but remained strongly positive (net +29%) — also Chart 2. Large outlets (+55%) and merchants in Scotland (+38%) were most positive. Nearly one in three merchants expecting August sales to improve year-on-year expected growth of up to 9%. More than six in ten expected sales to grow 10% or more.

Materials supply Merchants were asked on a scale of 1 (not at all) to 7 (very badly) to what extent their business and customers have been affected by supply problems. The average score increased to 4.41 in August, with over half the merchants polled suffering supply problems — Chart 1.

Quarter-on-quarter, sales expectations dropped sharply in August with a net +3% forecasting growth in the period August to October compared to the previous three months. While National merchants (+8%) and Regionals (+3%) predict better sales, independents expect a decline (-5%).

Sales expectations Compared to July, merchants’ sales expectations in August fell, with a net -9% forecasting lower sales month-on-month — Chart 2. The North was the only region expecting growth over the period (+18%). Of the merchants expecting lower sales in August compared to July, 26% expected a decline of under 5% but 44% expected sales to fall by more than 10%.

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Just over half (54%) of those expecting sales to increase quarter-on-quarter expect sales to grow by up to 9%. Forty-four per cent expect growth of 10-20%. Merchants’ sales expectations for the next six months (August 2021-January 2022) compared to the previous six months dropped in August. A net decrease of -17% is expected for the first time since April 2020 — Chart 3. Merchants in all regions expect sales to decline over the period.

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TRENDS MONITOR

slightly in August compared to July, but is still high at a net +26%. Nationals (+38%) were more confident than Independents (+14%). Merchants in Scotland (+38%) were most confident regionally. Year-on-year, merchants’ confidence in their own business eased in August compared to the same month last year, but remains extremely strong (net +53%) — also Chart 5.

Almost half the merchants who expect sales to drop in the next six months compared to the previous six months are expecting sales to fall by up to 9%. A further 44% expect sales to drop 10-20% — Chart 4.

Confidence in the market Compared to July’s survey, confidence in the market fell sharply in August with a net -21% of merchants less confident than the previous month. Independents and those in the Midlands lost confidence the most (-29%). Year-on-year, confidence in the market fell to a net +8% in August, from +33% in the previous month’s survey, but is still positive — Chart 5. Merchants in Scotland were most confident (+38%).

About the Pulse The Pulse is a monthly trends survey tracking builders’ merchants’ confidence and prospects over time. Produced by MRA Research, the insight division of MRA Marketing, it captures merchants’ views of future prospects in terms of sales expectations, confidence in their business, confidence in the market, and the key issues and problems they experience. This report is the 28th in the series, with interviews conducted by MRA Research between 2nd and 5th August 2021. Each month a representative sample of 100 merchants is interviewed. The sample is balanced by region, size and type of merchant, including nationals, regional multi-branch independents, and smaller independent merchants. Download the full report at www.mra-research.co.uk/the-pulse.

The difference between the percentage of merchants expecting growth and those expecting a decrease is the net figure, expressed as a percentage. A positive net percentage indicates growth, a negative indicates decline. Net zero implies no change.

Confidence in their business Merchants’ confidence in the prospects for their own business dropped ■ The full report can be downloaded for free from www.mra-research.co.uk/the-pulse or call Ralph Sutcliffe at MRA Research on 01453 521621.

www.professionalbuildersmerchant.co.uk

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MERCHANT FOCUS

PBM rounds up some of the latest news stories from the merchant sector to break over the last few weeks.

Jewson Civils Frazer Scottish Water contract

Grafton Group plc Half Year Report

Jewson Civils Frazer has been appointed by Scottish Water as its single supplier for the provision of materials distribution for its entire network, encompassing the supply and distribution of civils and utilities products to 41 Scottish Water satellite stores including island locations. The four-year Framework Agreement, with the scope to extend for a further four years, also includes the supply of materials to all Scottish Water Alliance partners for SR21 Capital works programme and also the DV2 Alliance partners delivering refurbishment, repair and replacement projects across the Scottish Water Network. Nick Boyle, Sales Director at the specialist merchant, said: “This is an enormous win for the Jewson Civils Frazer team and we are absolutely delighted to be working in partnership with Scottish Water to support its Capital Investment and Capital Works Programme. There’s no question we have the expertise, the resources and the manpower to support this partnership, but more importantly we have demonstrated that we are more than a materials distributor. We have the energy, aptitude and drive to develop a fully collaborative relationship with the Scottish Water team.”

Independent Builders Merchants Group Leadership transition The IBMG has announced that Chief Executive Andrew Cope is handing the leadership of the organisation to Allun Pittingale (pictured), who is appointed Group Managing Director as part of a planned succession. Andrew took over as CEO of IBMG in late 2019 following the acquisition of Chandlers Building Supplies, bringing his focused leadership to the task of integration of the Parkers, Chandlers, Fairalls and Stamco Timber businesses to create “the leading independent builders’ merchants group in the South East of England”. He will remain as Business Development Director of the Group, specifically in charge of further acquisitions and greenfield sites. Allun joined IBMG in May 2020 from Travis Perkins, where he was Regional Managing Director for the South East, following a career in independent merchanting. A statement from the Group said: “Allun has had a significant impact in his role as MD of IBMG’s Builders Merchants Division working hand in hand with Andrew over this period. With the integration largely complete and IBMG the high-performing business it is today, Andrew has decided now is the right time to hand over the day-to-day leadership of the Group.” In other moves within the Group, Danny Spokes has been promoted to MD of Chandlers Roofing Supplies and Trevor Mudd to MD of Stamco Timber, reflecting their respective roles in building both divisions.

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Relating to the period in which it announced its decision to divest its Traditional Merchanting Business in Great Britain for an enterprise value of £520 million, Grafton Group plc has announced its half year results for the period ended 30 June 2021. Recording a “record half year adjusted operating profit” of £142.4 million (before property profit) alongside a “record Group adjusted operating profit margin” of 13.9% (also before property profit), Chief Executive Officer Gavin Slark said: “This was a half year of high performance, operational excellence and significant strategic development.” Referencing its “strategic growth focus… to invest in higher returning businesses with good market positions that have a differentiated customer offering”, the report also highlighted how the Group has “continued to invest in (its) digital channels to increase traffic to our websites and online engagement and transactions with our customers”. On the Group’s strategy to divest its Traditional Merchanting Business, Gavin commented: “Divestment provides an opportunity to deploy our capital resources towards more differentiated, higher growth potential businesses offering superior returns and greater resilience through the cycle.” Selco Builders Warehouse now accounts for almost three quarters of its UK distribution activities — with the remainder comprised of MacBlair in Northern Ireland plus the TG Lynes and Leyland SDM specialist distributors, which trade in and around London — and Gavin added: “The operating profit margin in the continuing UK distribution business was 13.3% in the half year which marks a significant uplift on the margin of 6.4% returned for the first half of 2019, including the businesses that we have agreed to divest.”

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Lords Builders Merchants Nu-Line site acquisition Lords opened its twelfth branch in September following the acquisition of the business and assets of Nu-Line Builders Merchants (established in 1965) in the Ladbroke Grove area of West London. Lords will be assigned the Malton Road, NW10 site leases and will take on circa 25 of Nu-Line’s employees, including experienced Branch Manager Kevin Beecher. The new owners will also be relocating a number of product categories from Nu-Line’s second branch in Westbourne Park Road, which is ceasing to trade ahead of being sold for redevelopment by the vendor. Shanker Patel, Lords’ CEO, said: “We are delighted to announce our first acquisition since our successful IPO in July. We welcome our 25 new colleagues to the Group and look forward to integrating them into our strong, familial culture.”

West Building Supplies Beverley branch Already operating from two sites in Bridlington and one in Scarborough, family-owned West Building Supplies is celebrating its 50th anniversary and has marked the occasion with the opening of a fourth branch in the market town of Beverley. The h&b member’s Sean Boyd said: “We have been looking for an opportunity to expand into Beverley for some time now — its population profile and location represents a perfect progression for us. We found a great location and the right team so we grabbed the opportunity with both hands. “With the current situation with supply issues, we have called on our h&b suppliers to help us stock the new branch. Having that relationship with them has been invaluable and all of them have really pulled out all the stops to help us.”

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SPECIAL REPORT: UKCA DELAY

Kicking the can...?

A number of industry bodies have responded to the delay in introducing the new ‘United Kingdom Conformity Assessed’ (UKCA) product marking changes.

s a consequence of the UK’s departure from the European Union, changes were due to come into force on 1 January 2022 that would require products that previously had CE markings to change to the new UKCA mark. However, many in the building materials and wider construction industry had raised concerns regarding the timing and feasibility of this change. In response, the Government has now announced that CE marked products will be allowed to be sold in the UK for a further 12 months. The Builders Merchants Federation has given a guarded welcome to the announcement, with CEO John Newcomb commenting: “The Government’s decision to postpone planned changes to product marking rules for 12 months is good news and gives welcome breathing space. It allows more time to rectify complex technical issues so that British and European manufacturers can work towards gaining UKCA Marking — but further action is needed. “There are currently not enough

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approved companies or qualified people to conduct the huge number of assessments and certifications required, and the extension does nothing to nurture what limited testing capacity and capability there is within Great Britain.” John added a note of further caution, warning: “There is a danger that simply extending the time period for CE marked goods to be placed on the GB market is just kicking the can down the road, and not providing a long term solution.” Writing recently in its weekly newsletter, Timber Trade Federation CEO David Hopkins commented: “We have known for some time now that such an extension was inevitable due to delays to the Building Safety Bill, an essential part of the new product safety regime which the UKCA mark will work in tandem with — an issue we wrote about in July. So while this extension is welcome, many businesses will share our frustration about the approach taken by Government on this issue. “The main reason the Government gave for the extension was the impact of the

pandemic on businesses. Of course this is true, but, it was true months ago. It is difficult to see the justification for the delay in communicating this extension to businesses.” David continued: “While the additional time will be helpful in making this transition, it remains important you take steps now to get your businesses and supply chain on this journey. Earlier this year we published a guide to making the change to the UKCA mark, and our advice remains unchanged. I hope you do find the guidance useful.” The Construction Products Association had campaigned for the introduction of the UKCA mark to be postponed for two years to January 2024. Jeff May, CPA Government Relations and Business Development Director, said: “To the Government’s credit they realised some of the challenges were difficult to meet and couldn’t have happened at a worse time given shortages in imported supplies and tougher building safety regulation. We are cautiously optimistic that we can meet the new deadline although there will be a lot of challenges to do this.” ■ For more information, enter the appropriate shortcode: BMF www.rdr.link/maa004 TTF www.rdr.link/maa005 CPA www.rdr.link/maa006

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SPECIAL REPORT: SUSTAINABILITY INITIATIVES

Sustainable supply Alongside its fellow Saint-Gobain Group brands, Artex is implementing a number of initiatives designed to lessen its environmental footprint. PBM takes a look at the distributor’s focus on sustainability, and how it aims to demonstrate the importance of lowering carbon emissions throughout the construction sector supply chain.

s a well-known distributor of familiar construction product brands including Gyproc, Weber and Thistle Plasters, there’s a lot more to the Artex name nowadays than textured finishes. With a diverse portfolio and a long-standing heritage, the company says it can tailor its offering to match the needs of its merchant customers throughout the country. Its support package includes an array of point of sale and marketing materials, whilst a flexible delivery service means that customers

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can order from as little as a single pallet — whether a full pallet of a single product, or a mixed pallet from across the range — and its Gyproc Express parcel service is said to ensure that smaller consignments can be rapidly despatched as required. Beyond its product offer and capacity to deliver stock into merchant branches, the company is also placing an increased emphasis on addressing its environmental impact. Indeed, with the issue of sustainability rising up the agenda and the need for the

construction sector — which is said to account for 40% of energy consumption in industrialised countries — to play its part, it is a responsibility the Saint-Gobain Group as a whole takes seriously as it seeks to address “the challenges of sustainable construction, resource efficiency and the fight against climate change”. The Group reports that it is in the process of finalising its zero-carbon roadmap which will set out a path for each of its businesses to meet medium-term Science Based Targets for 2030, with the ultimate goal of net zero carbon by 2050. This philosophy, which it summarises as a commitment to “make the world a better home”, encompasses all aspects of its activities, from developing new product solutions to implementing greater environmental efficiencies across its business and brands — from the buildings and operations, to its packaging and logistics. For Artex in particular, the business has embarked on a number of recent initiatives — both larger and smaller scale — as it searches for ways to become a more sustainable organisation. For example, it was one of three Saint-Gobain Group companies to receive a share of £650,000 as part of the

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Group’s INVEST Carbon fund to support the decarbonisation of its businesses on their net zero journey. Through the funding, the Wishaw branch of Jewson installed high performing insulation, LED lighting, solar photovoltaics and an air source heat pump whilst four branches of Jewson Civils Frazer are to replace their electric heating systems with air source heat pumps with the aim of saving 56 tonnes of CO2 a year. However the biggest tranche, and one which is set to deliver the most significant result, was the £300,000 secured by Artex to fund the installation of a biomass heating system at its base in Ruddington, Nottinghamshire. Completely replacing and decarbonising the site’s existing heating system, it is estimated the project will reduce CO2 emissions by 150 tonnes a year — the equivalent to nearly 600,000 miles in a diesel car. In July, Artex also took delivery of a new Mercedes lorry which runs on ‘hydrotreated vegetable oil’ (HVO). The fuel is

manufactured from sustainable, renewable feed-stocks and the distributor is now trialling the vehicle with the expectation of seeing a “90% reduction in CO2 when compared with its diesel equivalents”. A 10,000 litre HVO tank has been installed in Ruddington and the trial will encompass the journeys where routes start and end at Artex, with the performances reviewed weekly to monitor the ‘real time effect’. The business had already been using biofilm as pallet wrap, saving 12.5 tonnes of CO2 in 2020, and a plastic-use reduction of

3.9 tonnes. For its Gyproc Express parcel service, it uses eco-friendly boxes and has a tree planting programme for the boxes used — offsetting a further 49 tonnes of CO2 — whilst a review of its wider product packaging is ongoing. With its Environmental Management System certified to ISO14001:2015, numerous other initiatives — from waste minimisation, cardboard and pallet recycling to the upcycling of old lockers into planters — are also in place on site, with many ideas put into practice following engagement with the firm’s employees. As the importance of sustainable solutions gains further recognition within the sector, Artex states it is “making good progress” on its own journey to achieving greater carbon efficiency, acting as a responsible partner to help reduce the environmental impact throughout the wider supply chain. ■ For more information, enter the shortcode www.rdr.link/maa007

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SPECIAL REPORT: SUSTAINABILITY INITIATIVES

Net benefits Climate change awareness and broader sustainability issues have once again risen up the agenda in recent weeks and months. With the 2021 UN Climate Change Conference set to take place in Glasgow this October, and following on from its startling Intergovernmental Panel on Climate Change (IPCC) report, released in August, which declared a “Code Red for human-driven global heating”, the summer has been dominated by the issue — from a new wave of Extinction Rebellion protests to shocking stories of

wildfires in Greece and Turkey, and record rainfall in the North Eastern states of America. With the construction industry and buildings responsible for a significant amount of the nation’s emissions, the Government has set stringent targets for ‘the road to net zero’ and many manufacturers are making strident plans to improve their sustainability standing. Whilst upfront investment is required, greater efficiencies and improved processes can also be a positive result — over and above the reduction of any environmental impact.

PBM takes a look at some of the latest news from a number of industry companies and organisations.

West Fraser Net carbon negative products West Fraser has declared that its panel products are net carbon negative, meaning that its activities “go beyond achieving net zero carbon emissions to actually create an environmental benefit by locking up carbon within the panel product range, thus not releasing it into the atmosphere”. The firm’s four European sites and three product ranges are said to sequester a total of 1.1 million tonnes of carbon annually, and it is celebrating this net carbon negative status with a dedicated web page where visitors can download a factsheet, check out frequently asked questions and find a host of facts and figures to help understand what the manufacturer — formerly known as Norbord — has done to achieve carbon negativity.

■ Use www.rdr.link/maa008 to find out more.

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BMF Young Merchant Conference Zero-carbon entrepreneur Angus Macdonald, the founder and CEO of award-winning property development company Galion, will address delegates at the BMF Young Merchant Conference in October. Angus, who began his career as a Royal Navy helicopter pilot, switched his high-flying ambitions to sustainable housing in 2002 following an MSc in Property Development and Project Management. He has successfully masterminded developments in Bristol and Plymouth, including a 28 acre MOD site where he developed 500 waterside homes, with Galion said to be focused on “sustainable construction to provide luxury newbuild and bespoke homes that have minimal impact on the environment and the communities around them”. With the theme ‘Building the Next Generation’, the BMF Young Merchant Conference takes place at the NEC, Birmingham on 6 October in connection with UK Construction Week.

■ To register, go to www.rdr.link/maa009.

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SPECIAL REPORT: SUSTAINABILITY INITIATIVES

Medite Smartply COP26 Zero Carbon House Medite Smartply reports that it will play a “crucial role” in the construction of the COP26 House, a zero carbon, timber frame building built by Beyond Zero Homes that will showcase low carbon, circular solutions in building and living during the 2021 UN Climate Change Conference in Glasgow. Chris King, the manufacturer’s MD, said: “We are delighted to be part of this project that will help demonstrate the boundless opportunities for sustainable timber based solutions in construction. The products and systems for fighting the climate emergency are already available — we in the construction industry have not only the opportunity but the responsibility to put theories into action and show the world how we can build and live sustainably, using timber and ecologically responsible solutions.” The members of Beyond Zero Homes are united by a common goal that goes beyond zero carbon — to demonstrate how beautiful, affordable, healthy homes can be developed with minimal impact on the environment, throughout their lifecycle. The one-bedroom house will be built on a 10m x 5m footprint. It has been specifically designed to use homegrown C16 Spruce to avoid the need for imported timber, and the construction is based on a 1.2m grid to be easily panelised and prefabricated.

■ Follow the progress of the build via www.rdr.link/maa010.

Energy and Utilities Alliance (EUA) UK Hydrogen Strategy Comment Commenting on the Government’s announcement in August of the nation’s Hydrogen Strategy, EUA CEO Mike Foster said: “The UK’s Hydrogen Strategy represents a huge step in the right direction for the introduction of the technology — something the heating industry is rallying behind in the decarbonisation process. The Government’s commitment to hydrogen is a promising step, which will help to create thousands of jobs and decarbonise homes for millions of consumers with minimal disruption. “We are enthused to see the Government also recognise the role a hydrogen blend into the grid will play in reducing carbon emissions without homeowners needing to change appliances or boilers. It is of great importance that the transition to hydrogen does not cause disruption or large costs to consumers. The blend is a way to significantly reduce emissions with no change, which will in turn leave time for the groundwork to be laid for a seamless switch to 100% hydrogen later on.” He continued: “A number of EUA members have been at the forefront of developing hydrogen heating technologies to ease the transition for homeowners and ensure cost to them is no more than with natural gas equivalents. With the establishment of this strategy, UK consumers and businesses have more choice across low-carbon energy mix, an integral part of ensuring no one is left being in the renewable transition.”

■ Enter www.rdr.link/maa011 for further details.

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Cemex Merchant pallet recovery service As part of its ‘Future in Action – Committed to Net Zero CO2’ Climate Action Strategy, Cemex is extending its commitment to waste reduction and the circular economy with merchants by relaunching its nationwide pallet recovery service. Under the initiative, all re-usable wooden pallets are collected free of charge by ELM, Cemex’s designated pallet collector which refurbishes and returns them to Cemex UK Cement for re-use. Any pallets damaged beyond repair are recycled. Nationwide collections are available within 10 working days on average from request, with capacity for up to 250 pallets (550 pallets for an articulated vehicle) per load, but can be as few as 50 pallets. Graeme Barton, the supplier’s National Sales Manager - Packed Cement, said: “We want to make life easier for our merchants to work with us to reduce waste. We’d like to make pallet recovery part of the standard delivery process, as many pallets still end up in landfill. Rising timber costs, combined with pallet shortages, means there is a heightened need to conserve and maintain pallets throughout the supply chain. Recovery is considerably more cost effective than buying new replacements.” He continued: “Pallets are a standard format in transporting building products and contribute a significant financial and environmental cost which needs to be captured by the user. We saw a similar situation with supermarkets and plastic bags, but we’d rather not wait for legislation to enforce this, we’d really like to make a difference now with preventative action. “The pallet recovery service is regenerative by design and aims to support the key principals of the circular economy to benefit business, society and the environment. If we all pull together it will have a significant impact across the whole supply chain.”

■ For full details, enter the shortcode www.rdr.link/maa012.

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SPECIAL REPORT: PUSH-FIT INNOVATION

Pushing forward Since its introduction by RWC’s John Guest brand in 1974, push-fit technology has continually evolved, making installers’ lives easier for decades. Bart Maris, VP of Sales and Marketing EMEA at RWC, explores how push-fit technology offers significant benefits in a far wider range of applications and why there is increasing adoption within the industry.

he advantages of plastic push-fit pipes and fittings are well known throughout the plumbing industry. They are versatile, durable, and easy to transport and install. Compared to compression fittings, soldering, and press-fit, push-fit requires no tools to install or demount, offering up to 40% decreased installation time while also reducing health and safety risks. Beyond the benefits to installers, push-fit technology stands to benefit the industry as a whole. With construction and renovation projects on the increase, redoubled government focus on investment in housing and infrastructure, and a shortage of skilled labour, efficiency is key. Using technology that offers speed and reliability, push-fit allows construction projects to proceed apace while maintaining the highest BSI and WRAS standards and delivering leak-tight

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connections. With 60 years of innovation behind the John Guest brand, plus experienced teams dedicated to research and New Product Development, original equipment manufacturers (OEMs) can harness the expertise of our team to create tailor-made solutions. The capability to engineer truly bespoke solutions has led to unique uses for push-fit technology all over the world, including applications as diverse as tractors and agricultural machinery in Africa, algae feeding systems in New Zealand, and inhalation therapy in Portugal. Our new product development and R&D teams in the UK and around the world work collaboratively with customers to find a solution that meets their needs. The result is application-specific versions of push-fit components that are designed with quality

and meet industry-specific regulations. With industry collaboration, future push-fit integration would be relatively easy to achieve – from dishwashers and washing machines arriving with integrated push-fit technology, to pre-fabricated houses with simple, fast and efficient push-fit technology that cuts installation time significantly. Making the leap Naturally, one of the biggest barriers to adoption in any industry is resistance to change. While the evolution of the industry from traditional to modern methods continues rapidly, push-fit technology is constantly proving itself versus traditional methods. This success is down to a robust and rigorous process of manufacturing and quality control, as well as relentlessly working with customers to test, improve and innovate to meet changing needs.

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60 years of trust

Resting on decades of engineering legacy, while also having access to RWC’s wider R&D capabilities, the John Guest brand is on the steady course of coming up with what’s next in the world of push-fit by applying innovative ways of 3D-print prototyping and testing before new solutions are released to the market. The future will continue this focus and see the introduction of more products that help industries to streamline, innovate and achieve process and production efficiencies. ■ For more information about the benefits of push-fit technology, as well as the marking of John Guest’s anniversary, celebrating ’60 Years of Trust’, enter the shortcode www.rdr.link/maa013

■ John Guest — ‘the original push-fit inventors’ — is celebrating 60 years since the brand’s inception. Established in 1961 and named after its founder, the company developed the world’s first push-fit technology designed initially for compressed air in 1974. Under the iconic John Guest and JG Speedfit brands, the core technology has become a staple of the plumbing and heating trade, whilst the “exposure to application specific challenges” across multiple sectors has led to a “diverse bank of engineering expertise where innovation and learnings from one industry get applied in another”. Bart Maris, VP Sales & Marketing for RWC EMEA, said: “Push-fit technology has come a long way since we first invented it, and we are constantly striving for improvement. Now, as part of the RWC family of brands, we are integrating the John Guest technology, knowledge and experience into our wider RWC product portfolio. For example, just last year we launched a set of Reliance Valves with JG Speedfit connections to help make plumbing and heating installations faster, simpler and easier. We also launched a new range of SharkBite Air push-fit fittings and pipe to complement our John Guest compressed air range. “For the customers, and installers who are using our technology and products every day, our history and ongoing research and development mean you get the highest quality products that are fast to install, reliable and safe for the future.” He added: “As John Guest’s heritage continues to inspire the next generation of push-fit solutions, we are looking forward to the next 60 years, further improving performance and efficiency within plumbing and heating, as well as the many industries where our technologies find their application.”

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PEOPLE NEWS

National Buying Group (NBG) has welcomed Phil Bonar to the role of New Partner Development and Recruitment. Having worked at senior sales positions for companies including Gower Furniture, Rixonway Kitchens, Aliaxis and Polypipe, Phil brings a wealth of knowledge about the industry and a vast number of connections to his new role. In the new post, Phil will take care of identifying, recruiting and supporting new Partners in playing an active part in the success of NBG. He said: “The builders’ merchant market is constantly evolving, and this is a crucial time for NBG to grow and continue to support Partners through challenges including post-pandemic recovery, Brexit and supply chain issues.” Knauf UK and Ireland is pleased to announce the appointment of Ian Stokes as Managing Director. This is a return for Ian who has spent the last five years managing the Knauf Northern European region and is looking to capitalise on this wider international experience to drive the UK business through a period of huge opportunity. Ian has worked for Knauf since 1995, joining the marketing team initially and progressing through commercial roles before being appointed Managing Director in 2010. The transition back into the UK business has been gradual, with a full-time focus beginning in May.

Kerri Nadel has been recruited by ERA as its new Sustainability Programme Manager to lead its environmental improvement journey as part of its comprehensive sustainability strategy. Kerri has a wealth of experience in sustainable product innovation, including the successful reduction of waste materials, following five years as Innovation Technologist for Tarmac. As part of her new role, she will be responsible for overseeing the environmental impact and actions of each ERA business, from product development and manufacturing to operations and logistics, as part of parent company Tyman plc’s Focus-DefineGrow strategy.

Spirotech has made two new appointments to its national accounts and sales teams. Tony Carling, formerly Area Sales Manager for the north of England, has been promoted to National Key Account Manager following almost five years with the business. With 15 years’ experience in engineering and heat exchange solutions, James Hurtley joins the team to take on Tony’s previous role.

Paul Moss is the new Regional Sales Manager for JB Kind Doors’ Northern Home Counties, East Anglia and Lincolnshire region. Paul’s decade-long career as a sales specialist, within the same geographical area as his new patch with industry names such as Howdens and G & C Timber & Joinery, means that he already benefits from an excellent portfolio of client contacts and relationships.

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SUPPLIER PROFILE

Collaborative support For more than 50 years, from its three factories in Melton Mowbray, JELD-WEN has worked with merchant partners nationwide to deliver the latest in quality joinery solutions. Tony Boon, the company’s Merchant Sales Director, reveals more.

he overall JELD-WEN experience has evolved, with an increased sales team and technical support presence across the UK and Ireland, and an enhanced service that will continue into the future and beyond the current industry challenges. This means that merchants can focus with even greater confidence on servicing customers with the best products, in the most efficient way. As current peak levels of demand and production show no signs of slowing down any time soon, and homeowners hope to complete their renovations and extensions in good time for Christmas, JELD-WEN is committed to providing merchants with confidence and reassurance at this critical time. With made-to-measure timber windows available from four weeks, and a competitive lead-time of between four to six weeks for made-to-measure staircases and a 100% OTIF rate, builders’ merchants can remain confident about implementing longer-term planning into their purchase patterns to mitigate unabating demand. Working collaboratively Ensuring merchants will continue to benefit from the highest level of service, JELD-WEN has amplified investment in its sales and technical teams, broadening access to expertise across the UK. Through an extensive window and staircase training and development programme, which has been extended to Regional Account Managers, the firm has increased its external coverage. This has allowed sales teams to grow their

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technical understanding to support customers, further improving the end-user experience and ensuring a quicker turnaround of products. JELD-WEN’s expert support team is also able to provide collaborative support for merchants as needed, both on- and off-site, to ensure that the product and specification is correct for the end user. Measuring services can be provided with the external merchant sales team or through joint visits with the end user, streamlining the entire supply process and mitigating any room for error. Measuring made easy Our made-to-measure timber windows are available through selected builders’ merchants across the UK, and with so many options, colours, styles and sizes available, a free online quote tool has been designed to help find exactly what the customer needs in just three easy steps. Being a one-stop supplier of windows,

doors and stairs can provide great time and cost saving benefits. Whilst on-site measuring up for windows, if stairs are required as part of a project, JELD-WEN teams can simultaneously measure all aspects, including step height, handrail and tread width, stairwell dimensions and headroom clearance. Then, using specific software, designs are created and reviewed to ensure the highest level of accuracy and compliance with relevant building regulations, enabling a comprehensive service every step of the way. With the knowledge and tools to obtain precise measurements and produce products to exact specifications, customers and merchant partners will have peace of mind that any job will be delivered to the highest standard. Dedicated Support JELD-WEN provides merchants with a wide range of tools and materials for use in-branch to display and market our products, with tailored solutions depending on individual requirements. Catalogues, POS and literature are available, and access to online quoting tools for integration into the merchant’s own website can help to generate end user enquiries. These give customers an indicative price for made-to-measure stairs

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at no cost, after which the team can work in partnership with the branch to finalise quotes and help generate orders. Looking ahead to when in-person events are once again the norm, the company can be on hand to support merchants with trade days, in addition to providing physical product displays and samples where required. An online resource centre provides easy access to a library of product fitting instructions, data sheets, brochures, certificates and forms, and a catalogue of technical information, CAD drawings, product care and maintenance advice is at your fingertips. Although the last 18 months have presented challenges for the construction industry, JELD-WEN has used this time to carefully review and re-invest in its operations, products, resources and services with the result that it can now provide even wider support and increased services to our merchant partners and their customers. ■ For more information on JELD-WEN’s product portfolio and its merchant support services, enter the shortcode www.rdr.link/maa014

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FACT FILE Key Contacts: Tony Boon, Merchant Sales Director Company Address: JELD-WEN, Retford Road, Sheffield S13 9WH www.jeld-wen.co.uk Product range: Timber windows and stairs Accreditations: WWA, BWF, Secured by Design, FSC-certified timber, ISO 9001, 14001 Turnover (UK): £130 million No of staff: 1,000 Marketing / POS support / Current promotions: Wide range of in branch and digital tools and support available. Distribution / Delivery Lead time: Four weeks % of sales through builders’ merchants: 35% Company comment: “Since navigating through the Covid-19 pandemic, JELD-WEN has strengthened relationships with its merchant customer base to grow sales — particularly in Timber Windows and Staircases, working collaboratively with the end customers to make the user experience simple from start to finish. “JELD-WEN is helping to meet the demands of market conditions and, to further support builders’ merchants, has invested in sales and technical teams with an expanded training programme which has resulted in offering full UK coverage for staircase measuring, either in person, or digitally for when on-site isn’t convenient.”

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DOORS, WINDOWS & SECURITY

Raise the roof It’s no secret that the UK is experiencing a ‘pandemic property boom’. According to the BBC, the housing market is up 10.5% from last year and Britons are spending billions on home improvements. Matthew King, Sales Director at Keylite Roof Windows, discusses how builders’ merchants can stay ahead of the game in the wake of high demand and the challenge of a global materials shortage.

tay at home restrictions saw buying and living habits change almost overnight. Since then, pent up spending power and more free time for many — especially during the first national lockdown — has been directed into RMI. As people found themselves confined to their homes for much of the last 18 months, consumers spent £110.3b on home improvements — an increase of nearly 30% year-on-year, witnessing 5 million Brits redecorate their homes, 1.5 million installing

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outhouses, and over a million building home-gyms and extensions (figures from Yahoo Finance). But it wasn’t just a spending stimulus that affected this surge. The pandemic has seen every one of us use our spaces in different ways — the popularity of home offices and the prioritisation of outdoor spaces are two great examples. As people adapt their homes to this new way of living, the proportion of home-workers using home offices is set to grow even further from 34% to 43%

(thisismoney.co.uk), while Rightmove states that 2020 saw a staggering 126% per cent increase in enquiries from city residents looking to move to the countryside. These figures may come as no surprise to many within the construction sector, as manufacturers and suppliers of building materials have witnessed an influx of sales so far this year, with no sign of slowing down. As a result, these trends have triggered a spike in sales for building materials and in turn, demand for merchants to supply these products. At Keylite, we’ve seen astronomical demand for our loft ladders as homeowners are transforming their unused spaces, and we’re seeing huge growth in our core centre-pivot roof window range and showstopping roof lanterns — both popular choices for home extensions. One thing that has really stood out in recent times is how much installers and housebuilders are prioritising product innovations. There are plenty of roof window brands on the market, but Keylite’s unique patented features are earning rave reviews

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from trades and end-users alike for quick and easy installation, and guaranteed maximum performance. Not all plain sailing Although these trends have been fantastic for both merchant and manufacturer sales, this year’s boom has collided with the kick-off of Brexit which, coupled with the global demand for core materials including timber, PVC, aluminium, glass, foam, plastic and steel components, has seen many manufacturers experience availability issues and cost increases across markets. Fortunately, Keylite has managed to fare

better than most; our volumes and stock holdings are strong, allowing us to shield our merchant customers from disruption and, up until this point, from any product price pressures. And Keylite continues to be a big champion of merchants. Our sales teams bring a lot of opportunities back to our merchant partners in order to help them convert leads and upsell for better margins. However, the pandemic saw a huge change in buying behaviour with the popularity of online shopping — even in B2B markets. This is a movement we can only see increasing in the future, meaning it is

imperative that merchants don’t just pass this off as a fleeting trend now that restrictions are lifting. Keylite team members are just at the end of the phone to help partners in this transition, advising on how to adopt online channels within sales strategies and maximise all opportunities. Training and support The company has always been known for its product training, demo days and factory tours, but as the industry has had to adapt to remote working and learning, Keylite’s Brand Development Team have been offering group and 1-on-1 online training sessions tailored to merchants. Although these online sessions have allowed us to conveniently connect with even more of our partners across the UK and Ireland, we can’t wait to start welcoming people back into the factory and to get out on the road again. We also host an exclusive Merchant Training Portal called Keylite Academy — an online tool where merchants can access training modules at any time and place, at the total convenience of the individual and wider team. Merchants can gain a deeper understanding and exclusive insight into the firm’s products and services, which will provide them with the extra support for speaking to customers about our range, and therefore boost sales. Until November 2021, merchants can even be in for a chance to win ‘special agent’ experiences and gadgets by completing all eight of the Academy’s modules as part of Keylite’s current promotion. ■ For more information on Keylite Roof Windows, including details of the current ‘special agent’ promotion, enter the shortcode www.rdr.link/maa015

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DOORS, WINDOWS & SECURITY

Maintaining control

The European smart home market continues to go from strength-to-strength, with smart security solutions representing one of the biggest areas of growth throughout 2021. PBM spoke with Chris Burrows, Head of Sales — Distribution and Smart Security for ERA, to discuss how merchants can capitalise on the increasing popularity of app-controlled security systems.

Advances in connected home technology are continuing at a rapid pace. How can merchants stay ahead of the curve? Smart devices have become increasingly commonplace in UK households, as individuals use a wide variety of connected products to automate aspects of their daily routines and manage specific areas of their properties. From smart speakers like Amazon Echo and Google Home to smart security, heating and lighting, consumers are embracing the convenience of virtual assistants and app-controlled devices. To put this growing trend into perspective, Government-published research from December 2020 identified that over

50% of UK residents reported an increase in household use of connected devices throughout the pandemic. However, the rate at which connected technology is developing and being used is much faster than the regulations and standards needed to protect end-users. For many individuals, data security and user privacy can be a consideration when purchasing app-controlled products, such as video doorbells and cameras, where personal details and recordings are stored by the

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manufacturer. Whilst regulations regarding the cybersecurity of Internet of Things (IoT) products are expected to be implemented later this year, merchants can take a proactive approach now and provide customers with the confidence that both their data and their property will be protected to the highest standards. This can be accomplished by stocking smart security solutions that have been independently certified as cybersecure.

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DOORS, WINDOWS & SECURITY

“By stocking Kitemarked security systems, merchants can provide customers with the confidence that the products they purchase offer the very highest standards in protection, not only for their property, but for their personal data.”

Q A

What types of certification should merchants be aware of with regard to smart security products? In 2018, the UK Government reviewed the basic cybersecurity provisions of over 330 internet connected device manufacturers supplying the UK market. Over 90% did not possess a comprehensive vulnerability disclosure programme and did not build the necessary security requirements, such as using unique credentials, into their products. To overcome this and set an industry benchmark for the performance of smart security products, ERA has worked in close collaboration with the British Standards Institution (BSI) to develop the BSI

■ ERA designed and manufactured its first lock in the West Midlands in 1838, and now operates from its purpose-built 135,000 sq. ft headquarters — housing manufacturing, R&D, product development, test and training facilities — which opened in 2017 at the prestigious i54 site in Wolverhampton. The company states it delivers “a total security solution for windows and doors”, supplying a comprehensive range of mechanical, decorative and panic hardware, and smart security systems with its Total Security Guarantee recognised by Neighbourhood Watch.

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Kitemark certification for IoT connected devices. Launched in 2018, the Kitemark provides independent verification of the cybersecurity of camera and alarm systems and goes above and beyond the requirements of pending government legislation. It establishes a standard for best practice and removes the burden from merchants and professional installers to ensure the systems they supply; purchase and install are cybersecure. Instead, manufacturers must prove this by putting their smart security systems through rigorous data security testing. By stocking Kitemarked security systems, merchants can provide customers with the confidence that the products they purchase offer the very highest standards in protection, not only for their property, but for their personal data. ERA’s smart security ecosystem, ERA Protect, was the first smart security system to carry the BSI Kitemark certification for IoT connected devices, having achieved the Kitemark in 2019 due to its bank-level data encryption and UK owned data server.

Q A

What are the benefits of modular security systems? From tech-savvy individuals looking to incorporate additional technologies into their homes, to customers taking their first step towards a connected home, the smart home market encompasses a diverse

audience. Whilst stocking multiple product lines from different manufacturers to cater for these varying requirements is an option, merchants can also benefit from offering modular smart security systems. They allow customers to buy into a smart ecosystem, either on a one-off basis with a standalone product that fulfils a specific role, or the initial purchase can act as a steppingstone to real cross-selling opportunities. For example, the ERA Protect ecosystem includes an alarm hub, which can be paired with up to 96 PIR sensors, sirens, keypads and other accessories, in addition to a smart video doorbell, indoor Wi-Fi camera and two outdoor cameras. The devices can be purchased individually and operate autonomously to fulfil a specific function. However, they can also be wirelessly interlinked to form a modular ecosystem that can be continuously updated and extended to support homeowners in protecting every area of their property. ■ For further information on ERA’s diverse portfolio of security products, including ERA Protect, enter the shortcode www.rdr.link/maa016

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Cycle path PBM speaks with Sue Corrick, Product Marketing Manager at Allegion UK, for an insight into sustainable ironmongery and why the notion of a ‘product life cycle’ matters.

here has always been a certain ebb and flow towards sustainability and while it’s often recognised as critical, differing points of view and priorities have made it difficult to form a common push towards improvements. However, in recent times, the quest for environmental sustainability has become more widespread. With the expectations on corporate responsibility also growing, it’s clear that meeting environmental obligations — whether as an individual customer or organisation — is only growing in importance. Building environments account to around 40% of the UK’s carbon footprint whilst the construction industry also

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produces a staggering amount of waste. According to the 2018 edition of UK statistics on Waste, in 2014, the UK generated a total of 202.8 million tonnes of waste, with Construction, Demolition and Excavation responsible for 59% of that, totalling 119.6 million tonnes. Furthermore, the construction industry also accounts for 55% of material consumption in the UK. And with

architectural ironmongery constructed of iron, steel, aluminium and timber, this subset of the sector is also contributing to the statistics. As cited in the ‘GAI Specifiers Guide towards Ironmongery and the Impact of the Environment’, decision makers can look to ‘Reduce, Reuse and Recycle’ in a bid to improve their sustainability efforts. Much of this is being done by eliminating product and packaging waste, repurposing excess or discarded materials and creating innovative products and solutions that are better placed to meet environmental regulations. Lasting life cycles To improve things further, suggests Sue Corrick, Product Marketing Manager at Allegion UK, there must also be greater focus

“By extending the life cycle of ironmongery and minimising the need for repeat manufacturing, shipments and packaging, manufacturers can further reduce carbon footprint and protect our future environments.” www.professionalbuildersmerchant.co.uk

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on extending the product life cycle itself. She said: “By extending the life cycle of ironmongery and minimising the need for repeat manufacturing, shipments and packaging, manufacturers can further reduce carbon footprint and protect our future environments. The life cycle of a construction product may also go through maintenance, refurbishment and demolition stages — of which, longevity and recycling elements must be considered to ensure the hardware outlasts the building structure itself.” Sue continued: “On product packaging, with the impending Plastic Packaging Tax and practices such as the Extended Producer Responsibility (EPR) coming into effect in 2022 and 2023 respectively, the onus is on manufacturers to implement plans that make use of renewable resources and 100% recyclable materials. We’ve been making those steps at Allegion UK, right down to label classifications but with various stages of the product life cycle to consider, our collective efforts can’t end there. “With construction at the heart of waste in the UK, there has been an increased demand for information on the environmental impact that construction products have, and with that we’ve seen a rise in initiatives that help manufacturers provide that necessary product transparency.

“ISO 14001, for example, is the most recognised international standard for environmental management systems and is designed to improve resource management and overall environmental performance through the product life cycle. By following this standard, manufacturers can better their environmental standing and take the first step in providing visible and detailed evidence for consumers that now seek this as part of their purchasing decision. “Further programmes include the Environmental Product Declaration (EPD), a complete mapping of a product’s environmental footprint and a standardised way to communicate the environmental impact of a product covering everything from material acquisition to waste generation.

■ As a mark of its commitment to supporting sustainability in construction, full EPD documentation is available for download from the Allegion UK website on Briton products in their respective categories, whilst the company is also “proactively aiming for 100% sustainable packaging for our products” ahead of the Plastic Tax and Extended Producer Responsibility coming into effect in 2022 and 2023 respectively. For example, before January 2022, customers will find all plastic shrink wrap and plastic screw bags within Allegion’s Briton product boxes will boast upwards of 30% or more recyclable content and 100% biodegradable polystyrene. Cardboard recycling is also being considered, with new 100% recyclable outer packaging designs in development. Sue explained: “For an EPD to be awarded, a Life Cycle Assessment must also be undertaken on a product and this must meet Product Category Rules, and therefore be declared as acceptable in building rating schemes such as BREEAM. We’re honoured to be part of the EPD programme at Allegion UK, and although it’s not currently mandatory for manufacturers in the UK, we urge others to consider the importance of EPDs in ironmongery. She concluded: “The significance of sustainability is growing quickly, and it’s key for decision makers — whether at manufacturing stage or end users — to pull together and recognise this if we want to make a difference. By stepping up, standards can continue to be raised across all areas of the product life cycle, from manufacturing to recycling, and thus create better building environments for the future.” ■ For more information, enter the shortcode www.rdr.link/maa017

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DOORS, WINDOWS & SECURITY JELD-WEN STORMSURE ENERGY+ WINDOWS Considered its most energy-efficient timber window design to date, JELD-WEN’s Stormsure Energy+ collection is described as a premium alternative to uPVC that combines aesthetics, durability, security and sustainability. Available in a range of design options, the triple glazed windows are said to offer unrivalled energy performance and sound insulation, with laminated glass, espagnolette multi point locking and protecting hinges providing maximum security. Crafted from FSC-certified engineered softwood, Stormsure Energy+ windows carry a U-Value of 0.8W, energy rating of A+ and STC rating of 40. The timber frame comes with a 40-year anti-rot and fungal guarantee, while the ‘low emissivity’ coated glass units reduce internal condensation and retain more heat within the home.

■ Enter the shortcode www.rdr.link/maa018 for full information.

VELUX LOW PITCH ROOF WINDOW Well-suited to extension projects, the Velux Low Pitch roof window is said to combine innovative design and technology to overcome the challenges of installing a roof window at a low pitch. Offering a “smarter and more elegant solution” to using a roof kerb, the new product can accommodate roof pitches as low as 10°. Innovative glass-to-edge technology allows water to run off the roof easily, whilst the aluminium profile provides a smart drainage system. Furthermore, the specially-designed flashing and the extra wide apron ensures a watertight construction.

■ Comprehensive details await via www.rdr.link/maa019

JB KIND TIGRIS CINZA

YALE PRODUCT PORTFOLIO Yale joined with other Assa Abloy brands Dale and Union at the recent NMBS Exhibition to showcase both its mechanical and smart product portfolio. Visitors to the stand were amongst the first to see the recently re-released Boron padlock range, designed to offer the highest level of protection for a range of outdoor applications, whilst discounts were offered on a number of products including its Replacement Rim Cylinders in a variety of finishes. Its exhibition stand also hosted demonstrations on its popular Keyless Smart Lock, alongside other products in its smart security range such as the All-In-One Indoor/Outdoor Camera which enables remote monitoring of the home via a smartphone.

■ For full details, click www.rdr.link/maa020

MADE FOR TRADE VISOGLIDE PLUS SLIDING PATIO DOOR

The leading door distributor says the appeal of laminates shows no sign of slowing down, and its dark grey Cinza finish has become so popular that it has been made available in the firm’s popular Tigris design. The consistent wood effect finish of laminate is said to ensure that each door looks exactly the same, meaning there is no need to worry about matching timber veneers, whilst a clear-glazed partner and FD30 fire door option are also available.

■ To see more, visit www.rdr.link/maa022

Offering a different solution than its popular bi-folding doors, Made for Trade’s new aluminium Visoglide Plus Sliding Patio Door provides the advantages of compact opening and none of the ‘bulk and distortion issues’ said to be associated with uPVC options. The company has set up a dedicated production facility to meet demand, and the initial trade-oriented offering will be two track doors of multiple configurations up to 6.4m wide and 2.5m high. Stock colours include white, grey, black and dual colour grey on white whilst ‘any RAL colour they like’ is available for cutomers on a longer lead time.

■ To discover more go to, www.rdr.link/maa021

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KITCHENS & BATHROOMS

Style and substance In the time before the pandemic the bathroom was already seeing a shift away from the purely practical towards something much more luxurious; almost an extension of our living spaces in terms of the comfort expected of its fixtures and fittings. Ben Bryden, Sales and Marketing Director of RAK Ceramics, looks at some of the trends in bathroom design that merchants should be aware of in this ‘new normal’ of 2021 and beyond.

athrooms, when planned and installed well, have always sold houses and nowadays they are far from just the smallest room in the home where we go out of necessity and personal hygiene. With the latest technology and connectivity, these rooms may well still be small but they’re seen by many as an

Featuring touchless flushing, the RAK-Sensation WC is a hygienic, simple to use hands-free option for the family bathroom.

Making the washbasin a focal point of the smaller bathroom adds visual interest and emphasises style rather than lack of space — for example, the RAK-Feeling bowl in Cappuccino.

extension of our living spaces and at the very least as somewhere to escape too away from the stresses and strains of everyday life. Let’s face it, retreating to the bathroom with a newspaper for a bit of peace and quiet has always been appealing when the kids get too raucous, but after the year we’ve all just had this me-time has gone to a whole new level. In fact, a lot of the things we’ve long taken for granted in the bathroom have been given heightened importance since Covid-19 first became a thing. Take hygiene as a very good example; nowhere in the home is the need for ease of cleaning and a germ-free environment been more important and at a time when we were all being encouraged to spend just that little bit longer washing our hands while singing happy birthday, perhaps it’s no surprise that touchless technology and anti-bacterial surfaces suddenly became very popular. Families really like the idea of touchless

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flushing on WCs because it encourages younger family members to flush in a hygienic way, while the absence of awkward levers of buttons to press makes this a popular option among an older clientele too, and certainly so with those customers who are looking to future-proof their bathroom without it looking clinical in any way. In terms of ease of cleaning, rimless WCs are a homeowner’s dream — after all, those that actually enjoy scrubbing the toilet clean and keeping a loo brush in one corner are few and far between. Anti-bacterial coatings raise the stakes further in terms of hygiene in the bathroom, acting as an invisible barrier to harmful germs and bacteria. Special glazes applied during manufacturer see these off, with no need for lots of chemicals and copious amounts of cleaning products. A regular wipe down with a soft damp cloth will suffice, even when we’re faced with germs of global pandemic proportions.

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KITCHENS & BATHROOMS

RAK-Sanit features a wide range of solutions for floors, surfaces and sanitary fittings, produced with glazes that reduce the possibility of contagion and therefore contribute to creating safer environments.

Colour and character From a style viewpoint too, the bathroom may be one of the smallest rooms of the home, but it is also one of the most important when it comes to injecting personality into a property. For a long time, the focus for sanitaryware in the bathroom has been starkly white, but things are changing, with soft pastels and muted shades increasingly being seen on sanitaryware. Less clinical than an all-white bathroom, these pops of colour can be scaled up or down to meet individual tastes. Colour doesn’t need to mean bold and bright and in this instance the trend takes a far subtler approach, with nature-inspired tones that serve to add character while creating a relaxed and tranquil vibe. Creating a spa-like feel is made all the more possible too with the inclusion of a contemporary, walk-in, wet-room style shower area. Shower trays with a very low profile create a feeling of space in the bathroom as the floor area is opened out and

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■ RAK Ceramics works with merchant chains such as Buildbase and Express Plumbing Supplies, and supports stockists with an array of brochures and POS materials, ensuring that showroom displays and trade counters can make the most of the manufacturer’s wide range of sanitaryware, furniture and tile solutions. With a product portfolio described as spanning every aspect of bathroom design, the firm states that its range enables merchants to offer a complete solution from one manufacturer.

access much easier. For baths, think painted exteriors, freestanding tubs offset from other fixtures to make a statement and baths with slim rims. Small doesn’t have to mean boring in any sense of the word, with sanitaryware and furniture designed specifically for what estate agents would describe as ‘cosy’ spaces being key here — reduced projection, slim profiles and plenty of storage are in order. And with the majority of homes now having not just a family bathroom but squeezing a downstairs cloakroom and en-suite in along the way, becoming familiar with such space-savers will no doubt serve you well. All of these trends together, or even simply one or two in isolation, will create a post-pandemic haven in bathroom design that will leave the end user feeling safe and secure in their environment even once, with any luck, Covid-19 is consigned to the history books for good. With the size of the average UK bathroom measuring around 4.4m2, RAK-Petit solves the problem of creating luxury results in compact spaces.

For more information, enter the shortcode www.rdr.link/maa023

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KITCHENS & BATHROOMS

The space race The average UK newbuild home is now smaller than ever whilst installers must increasingly come up with bathrooms that are ‘insta-ready’ in addition to considering how to overcome the space challenge. Purdie Proudman, Channel Marketing Manager at Geberit, looks at what solutions are available to help merchants and their customers overcome modern bathroom challenges — and offers some simple design advice to help make the most of the bathroom space.

igures show that new-build homes have decreased in size by 20% over the last 40 years, with the growth of apartment living contributing to an average size of 67.8 square metres for new properties. It is inevitable that the bathroom is one area to have been squeezed, and the average size is now just 4.4 square metres. And we all know what two metres by two metres looks like after the last 18 months. Despite this shift, the bathroom remains an important part of any home. Installers have to find the tricky balance between space

and sanctuary, particularly when you consider research carried out by Geberit in 2018 which shows that the bathroom is the most popular place to switch off in the home and an escape for many from our always-on world. The need for that sanctuary has, of course, been heightened even more today. If that’s not enough, homeowners are also seeking style in the bathroom. Fuelled by the rise of social media and reality TV shows showcasing aspirational properties, consumers want design-led solutions throughout the home, and that includes the bathroom. It leaves your installer customers with a huge challenge. How do they create attractive, practical and hygienic bathrooms, in smaller spaces than ever before? Compact product innovation One way is to make use of continued product innovation from manufacturers, which includes a wide range of slimline, short-projection and smaller-depth products. Make sure your customers are aware of the space-saving benefits of product ranges such as Geberit’s Selnova Compact series, for instance, which includes short projection toilets and smaller-depth basins. Moreover, intelligent storage solutions

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can also make better use of space, reducing unnecessary clutter in the room. This includes vanity units or mirror cabinets, designed to offer practical, dual-purpose usage and make sure homeowners don’t need to make compromises. The wall-hung way However, for a premium look and feel in smaller bathroom spaces, the most effective solution is to opt for wall-mounted furniture and ceramics, which create the illusion of ‘floating’ above the floor. Offering a space-saving alternative to traditional close coupled WCs, wall-hung toilets can open up the bathroom space whilst offering a sleek, streamlined design. By concealing the cistern behind a stud wall, a wall-hung toilet reduces the outward projection of the furniture. Where space is paramount, opting for wall-hung ceramics can make a real difference — the ability to conceal the cistern and lift the toilet’s footprint off the floor can make even the smallest of bathrooms instantly appear bigger. It can also enable toilets to be easily installed in tricky, unconventional spaces, such as under a window, in a narrow wall duct or under a sloping ceiling.

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Added benefits Most importantly, modern wall-hung toilets do not pose the complex installation challenges that they once did. Continued product development from leading manufacturers such as Geberit now means that installers can benefit from quick and affordable pre-wall frame systems, such as Geberit Duofix. Cleverly concealed fixings and the inclusion and position of water inlets, for example, make life easier for installers and the cistern is concealed inside a drywall, so there is no need for additional studding. Servicing and access to the cistern is also made easy via the flush plate. There are hygiene benefits too. Lifting the toilet off the floor with wall-hung sanitaryware is also an effective way to make cleaning easier — something which is particularly attractive to homeowners in the current climate. Geberit’s KeraTect Glaze also offers a non-porous and smoother surface to help prevent staining of the ceramics and create a high-gloss effect, while Geberit and Twyford’s Rimfree ceramic technology can also eliminate tricky corners and hard-to-reach areas around the pan — further supporting customers to maximise hygiene in their bathroom. If that’s not enough, wall-hung systems are also more affordable than ever before — debunking the myth that these stylish options are a luxury item, reserved only for bigger project budgets. In fact, the design appeal of wall-hung toilets provides a fantastic opportunity to upsell and add margin when compared with a floor-mounted alternative, particularly when you consider the installation efficiencies too. It’s also a win/win situation for installers and their customers searching for the ideal space-saving solution in modern bathroom spaces. ■ For more information on Geberit’s range of solutions and support services for stockists, enter the shortcode www.rdr.link/maa024

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KITCHENS & BATHROOMS

Hybrid future As with so many other aspects of the last 18 months, the pandemic-enforced closure of showrooms turbo-charged the greater uptake of technology as increasing numbers of merchants established ‘virtual showrooms’ or utilised other digital tools, often in tandem with suppliers, to ensure at least some levels of trading. With showrooms now open once again, a hybrid model seems to be emerging as merchants seek to balance the best of the digital advances with the welcome return of customers in person.

hilst many merchants had already embarked on a digital journey to promote their kitchen and bathroom offering to customers in the comfort of their own homes through immersive and easily-navigable ‘virtual showrooms’, the pandemic promoted many more to take the plunge. For other stockists, and also those without the physical space for extensive showrooms, technological initiatives from suppliers were able to help plug the gap. As Covid restrictions ease, many of these digital ideas are enjoying further development and are being rolled out as merchants and their suppliers embrace the best of both worlds. For example, Lakes continues to progress its ‘Lakes Partners’ concept, with members able to embed an ‘online showroom’ within their own websites and allowing its showering space products “to be viewed and favourited so merchant sales and showroom staff can turn them into orders”. Lakes is also offering merchant customers co-branded brochures to further enhance sales. MKM is one business to have signed up for the scheme and has recently benefitted from a joint brochure, with Lightside Product Manager Jonathan Phillips stating: “In a growing sector where we are seeing increasing interest, especially in premium products, there’s a real benefit in having a connected experience from online to physical showrooms. The co-branded

brochure is the final connection, so if customers want to take some more time, Lakes and MKM remain front of mind, even when they are at home.” PJH, meanwhile, has recently announced the launch of its new Virtual Showroom, which brings its extensive Bathrooms to Love portfolio to life, allowing users to explore the company’s showroom in Cannock in detail, zoom in on specific products and view room displays of the latest collections. The ‘digital shop window’ investment is described as another tool in the company’s post-Covid ‘e-tail suite’ and was created specifically to afford stockists easier access to

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new product launches and aspirational displays for themselves. In addition, the virtual showroom enables products to be showcased far more realistically than is possible in a brochure, allowing stockists to visualise room sets and displays, and provide inspiration about how they would appear in their own showrooms. The concept is compatible with VR headsets to give an even more immersive and interactive experience, whilst further developments will focus on “integrating it yet more into PJH’s online channel and extending its access”. Having benefitted from the provision of remotely conducted training sessions, Blanco is planning to continue with its digital approach — in tandem with welcoming customers back in person. Craig Condie, National Sales Manager, said: “We are completely revamping our St Albans showroom at the moment and plan to launch face-to-face training sessions there as soon as possible. However, we do have customers who love the digital versions — which are all customised — as they can take advantage of all the great tips in one online hour, with no travel time needed.” ■ For more information, enter the appropriate shortcode: Lakes ....................www.rdr.link/maa025 PJH Group ............www.rdr.link/maa026 Blanco UK..............www.rdr.link/maa027

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KITCHENS & BATHROOMS TYDE EPSON BASIN MATE Epson, part of Thomas Dudley business TYDE, has launched its “all-new” Basin Mate leak-free basin waste seal kit. Manufactured from high quality materials, the kit includes a sealing ring, washer and seating, and the company states that no paint, putty or mastic is required. All of Epson’s basin wastes now come complete with the basin mate seal kit for a quick and easy installation, whilst it is also available on its own as a “perfect solution for a leaking waste that is already in place”.

■ For full details, enter the shortcode www.rdr.link/maa028.

BLANCO ETAGON SINKS The range is available in eight shapes and sizes, and is designed for “optimum functionality” due to being multi-level with an additional ledge inside the bowl which can be used in a number of ways. Furthermore, the sink comes in 10 Silgranit colours — Anthracite, Rock Grey, Alumetallic, Pearl Grey, White, Coffee, Tartufo, Jasmin, Black, and the ‘on-trend’ Concrete-style where every sink is unique as no colour gradient is exactly the same.

The PanelStyle PVC wall and ceiling panelling collection is said to offer a cost effective and practical alternative to paint, wallpaper and tiles. With a total of 50 decors across four “easy-to-fit ranges” of Splashpanel, Splashpanel Narrow, Proplas and Proplas Tile, the collection is backed by a five-year domestic use warranty. The products are described as 100% waterproof and low maintenance, whilst installation is said to be simple. The panels can also be fixed over existing surfaces like tiles to make “refurbishment or renovation projects fast and easy”.

■ See more via www.rdr.link/maa032.

■ To see more, including the sinks’ compatibility with the 4-in-1 BlancoUnit drink system, enter www.rdr.link/maa029.

INTERNATIONAL DECORATIVE SURFACES MALMO LVT FLOORING

ESSENTIAL BATHROOMS SPRING 8 ENCLOSURES

Sound absorbent, suitable for use with water-piped underfloor heating systems and water- and R10 slip resistant, the newly-updated collection of Malmo stickdown luxury vinyl tile (LVT) flooring features 13 brand new designs that “combine fashion and function to make it the perfect choice for use in bathrooms”. The new décors comprise seven planks, five tiles and a herringbone option, with designs spanning on-trend large square concrete and cement effect tiles, elegant woodgrains and a light grey herringbone.

The Ideal Bathrooms ‘private label’ brand has built on its existing range with the addition of 16 new glass enclosures and doors under the Spring 8 name — featuring a glass thickness of 8mm. The new portfolio features all the benefits of the existing 6mm Spring collection — such as the EasyClean coating — and is available in a variety of sizes covering double door quadrant, sliding door, pivot door and side panel..

■ Use www.rdr.link/maa030 to discover more.

LEISURE SINKS NIMBUS COLLECTION British manufacturer Leisure Sinks has bolstered its extensive product portfolio with the launch of the Nimbus sink collection. There are two models in the range, each made from 0.8 gauge, 18/10 stainless steel with a highly polished finish. Available in single and 1.5-bowl options, the new sinks feature a contemporary sunburst drainer design, which is said to be perfect for both the domestic and contract markets. The single-bowl model (NIM1051) measures 1000 x 500mm overall whilst the 1.5-bowl model (NIM1052) shares the same overall dimensions, with the main and second (half) bowls measuring 350 x 415 x 190mm and 160 x 285 x 120mm respectively.

■ Want to know more? Enter the shortcode www.rdr.link/maa031.

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PANELSTYLE PVC PANELLING

■ For further details, go to www.rdr.link/maa033.

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DRAINAGE & WATER MANAGEMENT

Supporting the sustainable shift As the impact of climate change becomes ‘unequivocal’, the need to evolve how we design and build homes and urban landscapes does too. Mark Shearer, Business Development Director for Key Accounts Merchants at Polypipe Civils and Green Urbanisation, explains how merchants can support the shift to more sustainable, resilient and ‘beautiful’ communities by working with key partners.

n recent weeks, the conversation around climate change has never been more prevalent. From flooding and heat waves across Europe and the USA alongside the United Nations’ landmark review of human influence on the world’s warming, climate change has barely left the headlines. The past few months have also seen major developments in government environmental

policy. The Environment Bill is one such piece of legislation, focused on building and preserving an environment able to withstand the impact of climate change, population growth and future pressure on resources. Additionally, in late July, the Housing Secretary, Robert Jenrick, announced an update to the National Planning Policy Framework “to enshrine quality, beauty and

sustainability in the heart of local decision-making”. Jenrick also introduced the National Model Design Code (NMDC) — a toolkit guiding all elements of new developments. But what does this new legislation mean for merchants and their role in supporting industry to adopt these new policies and more sustainable building practices? What it means for water As the UK Government has stated, ‘global collaboration’ is critical to lessen the effects of climate change and this need for cooperation applies to every aspect of construction. Due to their close relationships with solution providers across the built environment, merchants are a pivotal link between the supplier and the customer, on-hand to help specifiers navigating legislative changes and advising on new, innovative products that can help deliver more resilient landscapes. Water, as our most valuable resource, is essential to building this resilience, and its management is a key area where merchants can provide invaluable support. And as part of the forthcoming

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Environment Bill and the NMDC, there will be changes to how we use and manage water resources. With the former, water companies will be required to publish a water resources management plan, as well as strategies for drought, flood and overall catchment resilience. For catchment resilience, the Bill focuses on building capacity into the water undertaker’s drainage and sewerage systems to meet current and future demand and reporting on storm overflow performance annually. As a direct result, water companies will need far greater live and historic data to underpin new levels of operational efficiency and optimisation. Developers will also be challenged to meet another part of the Environment Bill, Biodiversity Net Gain, with a requirement to achieve a minimum of 10% improvement in biodiversity on or near a site to get planning consent. And likewise, with the NMDC and the focus on greater placemaking, the same developers will be looking for ways to create the ‘tree-lined streets’ the Housing Secretary proposed. The new generation To meet all of these emerging needs, it’s likely we will see a rise in demand for the next generation of enhanced sustainable drainage systems (SuDS) called ‘green urbanisation’. Innovatively designed, these technologies can significantly reduce the volume of stormwater that enters the combined sewerage network and allow its retention and reuse to create and support richer biodiversity. Green urbanisation solutions such as

Polypipe Civils’ Permavoid are shallow invert geocellular sub-base replacement systems that manage surface water at source. Made from interconnected cells with unique geometric ties, these systems have a strong, uniform structural ‘raft’ with exceptionally high load-bearing characteristics. Having the ability to store water safely immediately beneath a finished surface allows the solution to be used for irrigation, with surface planting sustained by drawing stored water from the raft through special ‘wicking cones’ to the soil above. This capability, known as passive irrigation, as well as being net zero carbon in its process, makes such systems ideal for supporting the ‘tree-lined streets’ that form part of the newly announced NMDC toolkit. The technique has much wider applications and can be used to create other versatile urban green assets such as blue-green roofs,

rain gardens, sports pitches and pocket parks. Soon, green urbanisation solutions will also integrate with smart technologies, enabling authorities to pre-empt extreme weather events, whether flooding or drought, and manage and move the water in storage to prepare on a local or catchment-wide scale. Preparing for the storm As proposed policy becomes law and the importance of climate change resilience only intensifies, merchants that can provide these solutions, alongside the support and guidance of specialist water management system providers, will be well placed to capitalise on an emerging market and help deliver a more aspirational, intelligent and integrated approach to how we manage and protect water. Critical to this capability however is choosing a forward-looking supply partner, not only offering innovative, market-leading products for today but planning ahead with a pipeline of R&D and smart, automated technologies. This future focus should also be backed up by comprehensive technical advice and knowledge that customers can access, and branch teams can call upon, to answer queries and questions. By collaborating in this way, the industry can help build more resilient communities for now and the future. ■ For more information on Polypipe Civils product solutions and support services for merchants enter the shortcode www.rdr.link/maa034

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DRAINAGE & WATER MANAGEMENT

Sustainable landscapes Oliver Collins, Product Marketing Manager — Building + Landscape at ACO Water Management, explores the issue of sustainable landscaping, including the latest SuDS recommendations from DEFRA.

hen it comes to landscaping projects, sustainability is becoming an increasingly important factor. Incorporating Sustainable Drainage Systems (SuDS) is key to delivering on this, and building professionals need to ensure they familiarise themselves with the ever-evolving regulations. Indeed, within the last few years, sustainability has become a core part of virtually any building project. This is particularly true of landscaping, where there is a big focus on how water sustainability needs to be considered early on. In part, this is due to increasingly unpredictable weather, which has the dual effect of increasing storm-level events (and therefore heavy rainfall), but also lengthening drought spells. In fact, there are even warnings that some areas of the UK could soon run out of water unless urgent action is taken. As such, building professionals are tasked with ensuring that alongside meeting their customers’ aesthetic and practical requirements for projects, they also pay attention to the key issue of water sustainability.

SuDS recommendations SuDS principals offer a framework for providing water management in an environmentally-friendly way. They outline some of the central pillars of water sustainability, and the latest recommendations by the Department for Environment, Food and Rural Affairs (DEFRA) have identified the following as key standards when designing water management systems: Runoff destinations Everyday rainfall Extreme rainfall Water quality Amenity Biodiversity

• • • • • •

While it is recommended that all six of these standards are addressed, one of the most important considerations is destination runoff. Particularly in the context of water sustainability, it plays a crucial role in maximising the utility of rainwater. Essentially, runoff destination is the location water that falls on a site ultimately flows to. Regulations stipulate that it becomes

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the responsibility of the property owner, with suitable measures taken to control this. This means careful design to ensure compliance. Where feasible, DEFRA propose the following steps should be used, in order of priority: Using surface water runoff as a resource for non-potable uses, such as rainwater harvesting. Opportunities should also be maximised across the site to infiltrate runoff into the ground. Any remaining runoff should then be discharged to a surface water or above ground drainage system.

• • •

If this is not possible in the context of a particular project, then runoff should be discharged to a piped surface water drainage system. In very limited circumstances, where none of the above is available, runoff should be taken to a combined sewer (once permission has been granted). With droughts likely to become more common, keeping water on site, through actions such as rainwater harvesting, will help to minimise their impact.

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Using sustainable materials Another way to ensure landscaping projects are completed in a more sustainable way is for customers to opt for products that minimise their impact on the environment. The latest water management technology means this can be achieved without negatively impacting performance, allowing projects to deliver on customer demands, while adhering to environmental principles. In fact, this is a key philosophy of ACO Water Management, which became the first construction products manufacturer to join the CO2nstructZero Business Champions initiative. New product development was a significant factor in achieving this accolade, which is something that those focused on increasing the sustainability credentials of a project should consider. For example, the use of geometric science has enabled the reduction of concrete haunching, which is saving 11kg of CO2 per linear metre installed of ACO MonoDrain. Similarly, the development of ACO’s

stabilisation product, GravelGuard, has been updated to include a Grey Eco version, which is made from 100% recycled polypropene.

StormBrixx product, a stackable stormwater attenuation solution, is reducing transport to site by 75% compared to other similar products. ACO has also developed a new polymer concrete — Vienite — that incorporates a substantial percentage of recycled material, maintaining equal performance characteristics as traditional polymer concrete. Equally, the popular ground

Closing thoughts The products outlined above highlight how small specification decisions can contribute to an overall reduction in environmental impact. This applies to all projects, whether it’s large-scale or indeed a residential garden, and careful selection of materials can serve as a quick-win for building professionals. At the same time, water sustainability is an issue that needs to be specifically addressed in landscaping projects. Adhering to the latest SuDS principles and recommendations will go a long way to ensuring gardens look great, as well as minimising the impact on the surrounding area. ■ For more information on ACO Water Management’s range of products and support services for merchants, enter the shortcode www.rdr.link/maa035

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DRAINAGE & WATER MANAGEMENT Wavin has become another leading industry name to bolster the “charge towards net zero construction” by joining the Construction Leadership Council’s (CLC) net zero carbon programme.

art of its CO2nstruct Zero initiative, the Construction Leadership Council’s net zero carbon programme now counts Wavin among the latest cohort. This sees the leading plumbing and drainage manufacturer being awarded the status of ‘Industry Business Champion’ and brings together industry-leading manufacturers, contractors and consultants who are committed to uniting the sector to meet the government’s ambitious targets. Wavin’s participation follows the introduction of a number of new sustainability initiatives across the business which build on its work to date in this area. And by becoming part of the industry-wide programme, it will work with other companies in the sector as well as share evidence of its net zero carbon initiatives, in accordance with the CO2nstruct Zero reporting process set by the CLC. The company has already pledged to reach net zero emissions by 2050 and states it has also set a “clear target to be the industry leader in sustainability by 2025” with significant investments being made across the board, alongside strategic supply chain improvements. For example, renewable energy now powers all four main production sites in the UK whilst solar panels and LED lighting are about to be installed at the main Chippenham site to further boost the clean energy drive. In terms of transport, the delivery of over 100 fully electric fleet cars is also underway across Wavin, and 40% of its forklift fleet is already using more eco-friendly Bio LPG fuel. The manufacturer is also exploring how to reduce emissions across the full lifecycle of its products — from the way they are made, to how they’re installed. Here, the firm’s Recycore range is

Net gains

already composed of 50% recycled material and its Aquacell attenuation tanks are 100%. Wavin is also said to be taking a focus on minimum standards for product packaging too, with a goal of 30% being sourced from recycled material. Mike Ward, Managing Director at Wavin UK, said: “We think of sustainability as a journey rather than a destination. We are fully committed to that journey, but

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recognise that it requires investment combined with action, challenge and change. The recent initiatives launched across our UK business are taking us one step closer to net zero carbon, by cultivating better building and logistical performance and helping us all be more environmentally-minded.” A key part of Wavin’s sustainability efforts also comes from ensuring its partners are focused in their efforts to be more eco-minded. To ensure its supply chain is as transparent as possible, Wavin will be ensuring all suppliers follow the ‘Wavin Sustainable Suppliers Procedure’ and are REACH compliant. Mike added: “It’s vital for us to think about sustainability at every turn, so it’s a natural step for us to also make sure our trusted partners are on the same page when it comes to their own carbon footprint. We are truly in this together as a sector, and by ensuring we have an environmentally-focused supply chain, we can achieve industry-wide carbon net zero in-line with the targets.” ■ To find out more about Wavin’s sustainability initiatives and its product range, enter the shortcode www.rdr.link/maa036

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DRAINAGE & WATER MANAGEMENT ACO WEBINAR SERIES ACO Water Management is undertaking a series of webinars and podcasts discussing the ways in which the construction industry can better protect the UK’s biodiversity and wild habitats, reflecting the impact of climate change and following on from the IPCC’s recent landmark report. Accordingly, ACO’s Habitat Matters series is exploring the proactive steps the construction industry can take to create an environmentally sustainable future. The series includes eight webinars and six podcasts, which started in late August and continue to the end of October in advance of COP26 in Glasgow. The first in the series, ‘Future Cities Encompassing Natural Systems’, looked at how biodiversity action plans & biodiversity net gains can affect planning, how sustainable drainage systems (SUDS) play a vital role in urban environments and how building retrofit can help and benefit nature.

■ Available online after the event, enter the shortcode www.rdr.link/maa037 for the full schedule and further details.

BRETT MARTIN CASCADE CAST IRON STYLE Pictured following its use in the redevelopment of the former Mission Hall, a listed Victorian building in the Bradmore Conservation Area of Hammersmith in West London, the authentic detailing of Brett Martin’s Cascade cast iron-style rainwater system was deemed to be an integral part of the restoration. Neil Davies Architects and its client specified a Cast Iron Style Hopper in the Gothic design in Porcelain White to bring period authenticity to the distinctive façade, whilst a 105mm Round Downpipe in Porcelain White was also installed to match the white painted cement render. In addition to Porcelain White, Cascade is available in a choice of eight heritage colours including Classic Black, Anthracite Grey, Oxford Blue, Chartwell Green, Olive Green, Graphite Grey and Sandstone.

HUNTER PLASTICS EXTENDED COLOUR OFFERING Reflecting broader design trends, Hunter Plastics has extended the colour offering of its rainwater systems to include over 150 RAL colours in a range of matt and textured finishes. From post-box red and deep teal to bright pink and sunshine yellow, the new colours are available on the 112mm Half Round, Surefit 125 and 114mm Squareflo rainwater systems — all manufactured to meet British Standards. The bespoke colour service is easy to access, with customers simply required to note the RAL reference of their desired colour, and include this when placing the order through their normal route.

■ For more on the company’s extended colour range, enter www.rdr.link/maa040.

■ For more information, enter the shortcode www.rdr.link/maa038.

BPF PIPES GROUP PLASTIC INSPECTION CHAMBERS GUIDANCE With advancements in sewer inspection technology, including more compact cameras and inspection units, there is an ever-decreasing need for manholes to be installed. Above-ground working is now the default, with below-ground working and access to manholes limited to specific situations (for example deep installations and intersections of multiple property drains). Accordingly, in Water UK/OFWAT’s Code for Adoption, Annex C Design and Construction Guidance (Version 2.1 May 2021), inspection chambers are recommended for many points of access to the public sewerage network. The BPF Pipes Group has published a new guide which summarises where, what and how many access points are required for the construction of drains and sewers across all parts of the UK.

■ To download the guide, use www.rdr.link/maa039.

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UNIDRAIN CLASSICLINE Described as the original linear floor drain and the invention that helped create Unidrain, the ClassicLine featured patented wall and floor flanges which enable the drain to be positioned against the wall yet keeping the surfaces 100% waterproof. First introduced in 2003, the series has expanded and now includes six different options in brushed stainless steel — the Column, Stripe, Anniversario, Classic, Square and Inca, each with their own stylish grating design.

■ More information is available via www.rdr.link/maa041.

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MARKETING SUPPORT

The oncoming storm Illustrating the support on offer for its trade partners and part of the company’s smart shower education initiative for 2021, Aqualisa has unveiled the new ‘Aquastorm’ training vehicle along with the launch of its Smart Hub online portal to provide detailed knowledge and advice on the beneﬁts of smart showering.

qualisa has announced a comprehensive education and training initiative to support trade partners in communicating the advantages of smart showering. The programme includes the launch of ‘Aquastorm’, the company’s brand new mobile training showroom, and ‘Smart Hub’, described as a “dynamic online portal hosting a wealth of information, insights and advice on the benefits of smart showers for the consumer, installer and specifier communities”. As one of the pioneers in the category, Aqualisa lays claim to being at the forefront of smart shower technology, stating that its recently-launched Quartz Collection has “elevated smart shower functionality to the next level, bringing advanced personalisation, water- and costsaving features to showering for the first time”. Accordingly, it will be clearly exhibiting the benefits of smart showers within the new Aquastorm training truck, which is fitted with fully working products including the top-of-the-range Aqualisa Quartz Touch shower. The truck is equipped with Google and Amazon Alexa activation, and a demonstration area with LED screen has been designed to seat multiple customers and installers.

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Trade partners can book a mobile training session through the Aqualisa Smart Hub, with details of the roadshow tour schedule set to be published on the platform along with regular updates. Intended to be “the leading authority on, and destination for, smart shower information”, the Aqualisa Smart Hub is billed as a “comprehensive online knowledge centre covering all aspects of the technology, from the wellbeing, safety and eco-friendly benefits to step-by-step installation processes and technical product

“With demand for smart home products rising at a rapid pace, smart showering is now considered one of the fastest-growing categories.”

specifications”. The portal includes extensive multimedia content to grow awareness and engagement, and is fully optimised for mobile and desktop. Aqualisa says that the site will be continually refreshed with new content and the latest product information and trends, which will be available for trade partners to repurpose within their own marketing campaigns. Sales Director Tim Creedon said: “With demand for smart home products rising at a rapid pace, smart showering is now considered one of the fastest-growing categories. As the original and most recognised innovator in smart bathroom solutions, Aqualisa is already the go-to supplier within this sector. “Smart Hub and Aquastorm are just two initiatives that demonstrate our long-term commitment to smart technology, and to supporting our valued trade partners as they increase their engagement in this market.” ■ For more information on Aquastorm training opportunities, enter the shortcode www.rdr.link/maa042

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SHOWERWALL MERCHANT RRP BROCHURE

KNIGHTSBRIDGE 2022 CATALOGUE “Jam-packed” with over 600 new products and full from cover to cover with great ideas, innovations and inspiration, the Knightsbridge 2022 catalogue is out now with the “latest, smartest and best solutions in wiring accessories and lighting”. The handy A5-sized publication is divided into easy-toreference sections and provides full product details along with high quality lifestyle photography and detailed product images. With an eye on the smart home of the future, new additions to the Smart range include lamps, sensors and security camera, all controllable via the SmartKnight app.

TOUGHBUILT KNEEPAD CAMPAIGN ToughBuilt is calling for greater awareness of the need for adequate knee protection to protect the nation’s workforce. The business has launched its ‘KneelSmart, KneelSafe’ campaign which aims to highlight the important role products like kneepads can play in preventing work related injuries and in reducing lost work days. Matthew Handley, Head of Marketing at ToughBuilt (Europe), said: “We would like to see kneepads treated with the same gravity and widespread consideration as other forms of PPE such as eye protection, safety helmets and protective footwear.”

LAKES ‘SAFE WORKING IN THE HOME’ GUIDES Last year, Lakes produced two free ‘Safe Working in the Home’ guides — one for bathroom installers and one for homeowners. The two guides were produced to help installers operate safely and to allow homeowners to feel comfortable inviting installers back into their homes. With coronavirus concerns ongoing, Lakes has now reissued the guides. Operations Director Mick Evans said: “With the industry just getting back on its feet and seeing business picking up, we need to remember to do all we can to minimise the risks – even if you’ve been double jabbed.”

SETCRETE MERCHANT DEMONSTRATION DAYS Setcrete is rolling out a series of builders’ merchant trade demonstration days to support stockists of the company’s range of ﬂoor levelling compounds by providing practical, live demonstrations of the products’ capabilities to visiting builders and trade customers. Merchants are invited to contact the company or their local rep to arrange an event, and Brand Manager Peter Wilson said: “The demo days are hugely popular amongst builders and merchants alike (to) highlight the real beneﬁts of each product.”

Showerwall has introduced a new Recommended Retail Price List book for its 2021 range to support merchants showcasing its extensive bathroom panelling collection in store. Each design is shown with an RRP, with and without VAT, and includes all the available Showerwall accessories. The guide is available as a printed and digital version, and Product Manager Steph Harris said: “We are always looking at ways we can support our merchants to help them make the customer journey as smooth as possible and, by offering pricing clarity to the products sold, it allows merchants to provide the highest level of service and trust.”

STELRAD INSTALLER LOYALTY CLUB Initially launched in 2019, Stelrad has now extended its Loyalty Club to include premium Henrad products as well. Chris Harvey, Head of Marketing, said: “It’s a simple concept — installers buy our premium products, they register as members of the Loyalty Club, upload their invoices for the products they have bought and in return they get 10 points for every £100 they spend. “They can redeem their points for rewards in the rewards catalogue, choosing from branded clothing and tools or they can save the points and exchange them for product if they prefer.”

FOR MORE EXAMPLES OF SUPPLIER SUPPORT FOR MERCHANTS ON THE PBM WEBSITE, ENTER THE SHORTCODE WWW.RDR.LINK/MAA043

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PRODUCTS & SERVICES

WEST FRASER CABERDEK Indicative of its popularity with the trade, West Fraser’s CaberDek flooring has been endorsed by KRM Carpentry from Gillingham, Kent whether the company is working on a new build, an entire refurbishment project, or an extension or loft conversion. Owner of the firm, Kai, said: “We undertake various jobs in the Kent area and always use CaberDek. We fix the boards with CaberFix D4 as it gives a good bond and creates a water-tight seal between the panels. The boards are really hardwearing and it’s good to leave the protective film on until the end of the job so we leave the build with a nice clean floor.”

VASCO BLACK DESIGNER RADIATORS Described as “elegant and sophisticated”, and building on the growing trend for monochrome, Vasco’s range of black designer radiators are now available in the UK. Suitable for use in living rooms, kitchens and bathrooms, and becoming something of a statement item, Vasco’s range includes the slimline Oni, along with the Niva, Aster, Zana, Carré, Tulipa and Viola (pictured). Also available is a matching valve set in jet black (RAL 9005).

SENCO REBAR TYING TOOL

GRANT UK QR CYLINDER RANGE The Grant QR (Quick Recovery) Cylinder range has been designed to provide customers with a universal solution for their hot water storage needs, partnering with both traditional and renewable heating systems. A new range of 14 cylinder models will be available, offering ‘universal compatibility’ to make product selection simple and straightforward — indeed, the company notes that for merchants in particular, one QR cylinder can be specified and sold to suit multiple installations making stocking much easier and more streamlined. Available in sizes from 150 up to 300 litres, the new cylinders comprise of single and twin coil variants as well as pre-plumbed and slimline models to provide clear choice for installers when it comes to specification.

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Designed to deal with a variety of fastening requirements — from tying rebar together and fastening conduit to rebar, to fastening PVC pipes to reinforced concrete steel and fastening underfloor heating hoses to steel — Senco’s SRT40 Rebar Tier is said to provide a highly reliable method of ensuring that reinforced structures have a firm mesh grid in place. Brushless motors ensure faster and efficient tying, with a sealed gearbox giving extra power, attaining an impressive 0.6 – 0.8 seconds per tie. Between 4000 – 5000 tight and uniform ties are achieved per charge thanks to the two supplied 18V 4 Ah Lithium Ion slide in batteries and charger, meaning that work can continue uninterrupted, whilst a handy LCD screen allows for wire tension adjustment.

SHERWIN WILLIAMS DOWSIL 896 As showcased at this year’s RCI Show in September, Sherwin Williams has highlighted DOWSIL 896 PanelFix, an elastic silicone adhesive specifically designed for panel bonding applications on a wide range of substrates. Said to offer immediate strength directly after application, the silicone possesses ultraviolet, temperature and weather-resistant qualities which the brand says make it ideal for high durability jobs. Also on display was the DuPont Froth-Pak Foam Insulation system — a two-part polyurethane foam spray kit designed to fill cavities and gaps. Suitable for both internal and external environments, the foam can be trimmed, cut, sanded, painted or plastered over in just two minutes on almost any construction surface.

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MAKITA 12VMAX CXT MULTI-LINE LASERS Among a series of new product launches, Makita has added two 12Vmax CXT multi-line lasers to its extensive range of site equipment. The multi-line lasers project one horizontal and two vertical 360° lines and include a precise self-levelling feature to enable simple setup, layout and alignment. The 12Vmax CXT Red Multi-Line Laser (SK700DZ) and 12Vmax CXT Green MultiLine Laser (SK700GDZ) are described as versatile and durable, with a range of features to make work on site as simple as possible. The Red Multi-Line Laser has a range of 25 metres in each direction (50m diameter) while the green lasers of the SK700GDZ provide an increased range of 35m (70m diameter) and better line visibility in brighter conditions.

CONEX BÄNNINGER INOX PRESS-FIT RANGE Conex Bänninger has extended its Inox fittings range, adding an <A> Press Inox single press option that is available in 316L stainless steel in sizes from 15 to 54mm. WRAS approved, the fittings are suitable for a variety of commercial and industrial applications, including drinking water, heating and cooling installations, and rainwater harvesting. The new 316L fitting is a low carbon version of the standard 316 grade, whilst the <A> Press products are pressed using ‘M’ profile jaws and carry a 25-year warranty when installed to manufacturer’s guidelines.

SMART STARLOCK BLADES The multi-tool blade specialist has announced the release of its new UK made Starlock range. The new lineup includes “the same great blades from the existing range now made in the UK” in addition to three Starlockcompatible versions of the most popular blades from its universal open-back fitment Trade Series. This includes the Rapid Wood Blade, available in 32mm and 63mm. Also included is the 90mm Diamond segment blade, which is the first SMART Starlock grout removal option, alongside Starlock-compatible versions of the “extremely popular” Sanding Kit and 35mm Metal Buster blade.

SNICKERS WORKWEAR ALL-NEW WORK TROUSERS

KNIPEX TWEEZERS When it comes to targeted gripping and working on small and very small workpieces and components, hand tools must be able to grip even more precisely and delicately than classic gripping tools generally allow. The expanded range of KNIPEX tweezers includes a large number of highprecision tools for detailed work. With different gripping surfaces, handles and angled heads, the tweezers can be used in many application areas for the highest demands.

Snickers Workwear says it is continuing to make great strides in Work Trousers design and functionality while also increasing its commitment to environmental responsibility as sustainable fabrics, body-mapping designs and improved performance are detailed as key features in its all-New Work trousers for men and women. There are new designs with “unrivalled functionality” in the AllroundWork and FlexiWork ranges where the 4-Way Stretch features ensure maximum working mobility while the loose or slim fit designs deliver “maximum working comfort all day, every day”.

FOR MORE DETAILS ON THESE AND OTHER NEW PRODUCTS FROM THE PBM WEBSITE, ENTER THE SHORTCODE WWW.RDR.LINK/MAA044

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ADVERTISEMENT INDEX

Aanco (UK) Ltd t/a Made For Trade................page 25 Merlin Business Software Ltd ........................page 31 ACO Technologies plc ....................................page 61 Milwaukee ......................................................page 48 AkzoNobel Paints ..........................................page 22 Professional Builder Live ................................page 51 Bond It ............................................................page 45 Resapol Ltd ....................................................page 27 BSW Timber Ltd ..............................................page 8 ROYD Tool Group ..................................pages 17, 57 Buckbootz ......................................................page 58 RWC (UK) Ltd................................outside back cover Charles Bentley & Son Ltd ............................page 21 Saniflo Ltd ......................................................page 42 Glazing Vision Ltd ............................................page 4 Setcrete ..........................................................page 41 Ibstock PLC ....................................inside front cover Sherwin-Williams UK Ltd/Geocel ..................page 37 Karndean ................................................pages 10, 11 Simpson Strong-Tie ......................................page 48 Long Rake Spar Co. Ltd ..................................page 7 Siroflex Ltd ......................................................page 9 Manthorpe ......................................................page 34 The National Painting and Decorating Show ..page 47 Marsh Industries Ltd ..............................pages 54, 55 West Fraser ............................................pages 19, 29 MEDITE SMARTPLY ......................................page 13 Wonder Grip Europe ......................................page 58

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KITCHENS & BATHROOMS

INFORMATION TECHNOLOGY The drive for data

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GARDENS & LANDSCAPING It pays to display

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TRANSPORT, HANDLING & STORAGE On the road again

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RETURN OF THE KING? Putting the Lionel Messi saga to one side, the story of the transfer window has to have been Cristiano Ronaldo’s return to Manchester United. Can the Portuguese megastar still cut it in the Premier League at the age of 36? Well, his goal scoring record at Juventus over the last three years (101 goals in 134 games in all competitions) suggests there’s no sign of letting up, and he’s still banging them in at international level — witness his recent late brace against the Republic of Ireland which saw him break the record for the most international goals of all time… With the signing of Raphaël Varane as well, whisper it quietly but Ole Gunnar Solskjaer has assembled a pretty impressive squad at Old Trafford. Not least with Mason Greenwood starting the season on fire, United have plenty of firepower up top and have a solid defence buoyed by the attacking instincts of fullbacks WanBissaka and Shaw. The engine room could do with some reinforcement perhaps, but I think United can look forward to a very positive season. I still think Chelsea are the team to beat, but the Red Devils won’t be too far away.

DEDICATION’S WHAT YOU NEED Google journeys can take you to some fascinating places, but goodness knows how I ended up with this nugget of information… Did you know that there is a Premier League player that holds a Guinness World Record? And I’m not talking about any footballrelated feats, but a genuine, bona fide entry in the famous book… Yes, step forward Axel Tuanzebe — the fastest finisher of Hungry Hippos known to mankind! The defender, currently on loan at Aston Villa from Manchester United, set the record to individually clear the marble-munching game on a pre-season tour of the United States back in July 2018. It seems to have been a pre-arranged attempt for the squad to tackle all manner of weird and wacky challenges as an official was already on hand, however Tuanzebe was the only player to hit the highest levels. Roy Castle would be proud…

NUMBERS GAME One aspect of the Ronaldo story was the speculation about what number shirt he would be wearing. Edinson Cavani was the current incumbent of the iconic number 7, and Premier League rules state that a player cannot swap shirt numbers once a season has started. No doubt to the delight of Ronaldo’s brand management team, special dispensation was granted for Cavani to take the number 21 vacated by Daniel James’ move to Leeds (a number favoured by the Uruguayan at international level since 2011…) allowing Ronaldo to slip back into the number 7. Shirt sales have already smashed all records. Interesting as though this little marketing farrago has been, I was much more taken with the news that Burnley lined up against Liverpool with a starting XI wearing 1-11. With Sean Dyche hailed a hero by the purists, tradition was respected even further with the team adopting an orthodox 442 formation! Facing off against a team featuring numbers 14, 20, 21, 32 66 and 67, this was the first time a side has worn the full complement since Charlton in the 1998/99 season. More of this, please!

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