1
A Foundation of Experience and Expertise
F
or over a century, Thames Batré has been helping businesses and
individuals make smart choices about controlling their exposures and risk. While the risks of today are much more complex and varied than they were when Gus Thames and Lloyd Batré founded the firm in 1891, our approach for managing our client’s risk is as fresh as ever. Our hallmarks haven’t changed: professional training, high performance people, operational excellence, education, reinvesting, integrity and sustainability. More than just providing insurance, Thames Batré creates value for our clients through our people, our relationships and our ability to respond
Helping our clients make smart
effectively to their everyday needs and their complex problems.
choices about their risk and
Thames Batré has been selected as a “Best Practices Agency” for 16
insurance is where we excel.
consecutive years by Reagan Consulting and the Independent Insurance Agents and Brokers of America (IIABA). Of 1,100 nominees, Thames Batré is the only privately owned firm based in Mobile, Alabama to recieve this designation and one of only six across all of Alabama. For our customers, this means they are being served by one of the top performing insurance brokerage firms in our region. Experience and expertise—it shows in everything we do.
Occasionally, that means helping our clients ask the right questions.
1
We’re About Knowledge Applied.
A
s a privately owned and closely held firm, Thames Batré is accountable
to our customers. With that focus and advantage, Thames Batré has grown into the largest privately held insurance brokerage in South Alabama serving both business and individuals with property and liability insurance products and risk services. Today, we are known and recognized as the leader in our region for purposeful insurance and risk management programs that compliment the needs of our clients and ensure their financial stability and prosperity throughout everyday risks and catastrophic loss. For those clients who want to improve their risk profile, our staff risk manager is available to assist with controls and procedures to achieve improved results and drive down the long-term cost of risk. In short, we apply our knowledge and expertise in a manner that leverages the long-term efficiency and value of our client’s property and liability insurance coverage. The uniqueness of Thames Batré has not gone unrecognized. We consider it a privilege to claim sixteen consecutive years of being branded as a “Best Practices Agency” by a joint study of Regan Consulting and the Independent Insurance Agents & Brokers of America (IIABA). This designation involves a process that includes over 1,100 nominees, with only 216 firms being selected. We stand alone as the only privately owned firm in South Alabama to receive this recognition and we are one of the only six Statewide. It is because of our performance-focused employees that we are counted in this elite group. Serving our clients from offices in Mobile, Alabama, and Gulf Shores, Alabama, we are central to one of the most vibrant and diverse economic regions of our country. And our client base is as diverse as our region, ranging from hometown people and businesses with a local presence to those who have exposures and operations across the country and around the globe. Whatever their footprint or scope, Thames Batré has the knowledge and the resources to help our clients reach their destinations.
2
Linking Experience and Expertise with Relationships Experience... With a foundation of experience that spans more than a century, Thames Batré knows how to prescribe and shape business insurance and risk management programs that capture the unique needs and exposures of our clients.
Expertise...
Our Commercial Producers
Today, we blend that experience with our force of performance-focused employees, our staff risk management services and our commitment to reinvesting in our company, all to establish a platform that can solve problems and create opportunities for our clients.
Relationships... By drawing on our wealth of selected insurance company relationships, we
Contact us and Request a Consultation today! ThamesBatre.com
are able to link our experience and expertise with the right underwriters for the right reasons. When this alignment of talented resources occurs, it is then that our clients begin to realize and experience the value-added advantage of Thames Batré.
Outcomes... The result: A business insurance and risk management partnership that enhances our client’s operations and adds stability and sustainability to the long term performance of thier company.
Commercial Lines Account Management
2
RISK & CLAIMS MANAGEMENT
Risk Management Our Risk Management Department allows us to go beyond the insurance policy to help you control your losses. We have experienced professionals to assist you with the following risk management services, and are usually provided at no extra charge to our clients: Our Risk Management professionals provide the following services:
• Risk Identification
• Risk Evaluation
• Risk Advoidance
• Risk Reduction
• Risk Assumption
Claims and Loss Control
Claims Management The Thames Batré claims consultants have extensive experience, technical
Thames Batré is the only locally owned firm in south Alabama that has a dedicated Risk Manager on staff.
knowledge and superior service standards. Each consultant serves as an advocate for our clients in interacting with the insurance carriers and third party administrators to confirm that claims are resolved efficiently, expediently and in our client’s best interest. Our in-house dedicated claims consultants provide the following services:
• Claims reporting procedures evaluation, development and training
• Special claim handling procedures
• Consultation relating to claim resolution strategy
• Scheduled claims reviews and reserve analysis
• Insurance carrier/third party administrator oversight
• Claims Service Plan
• Experience modification factor projections
• Injury trend evaluations
VISIT THAMESBATRE.COM
• Light/modified duty programs evaluation & development
TO REQUEST OR FILE A CLAIM
• Claims advice and counsel
• Vehicle accident reporting kits
• Pre-printed claim reporting guidelines
3
PRIVATE CLIENT GROUP
Private Client Services the Thames Batré Way
W
hen it comes to insuring significant assets, “we get it”. At Thames
Batré we understand the unique and complex needs of those that have more to protect. Our Private Client Services Group is comprised of a team of insurance professionals who work closely with you to build a customized solution for your complex personal lines needs. We are the experts in insuring luxury residences and automobiles, collections, yachts, personal excess liability, multi-state and even international exposures. Unlike typical agencies and direct writers, we offer the advantage of access to all the “blue chip” insurance companies (ACE Private Risk, Chartis, Chubb, Fireman’s Fund and PURE). These insurance carriers specialize in the high net worth market. With this access we can offer an in depth analysis of coverage and explore all the carrier options to protect your assets. Thames Batré’s goal is to exceed our client’s expectations! We can assist you with many lines of protection including:
High Value Homeowners
Yacht
Builder’s Risk
Kidnap, Ranson & Extortion
Excess Flood
Domestic Staff Worker’s Compensation
Automobiles
Employment Practices Liability
Antique Automobiles
Coverage
Artwork
Not for Profit Board of Directors and
Jewelry
Fiduciary Liability
3
PERSONAL INSURANCE
T
he Personal Lines Department is dedicated to the insurance needs of
people just like you. The experienced Thames Batré team can provide individuals and families with the coverages they need. From Montgomery to Gulf Shores, we are providing peace-of-mind at attractive rates.
PERSONAL COVERAGE
• Homeowners
• Automobile
• Boats/Yachts
• Valuable Items
Personal Lines Producers
Personal Lines Account Management
MOBILE
251.473.9000 |
GULF SHORES
251.968.4322 | ThamesBatre.com