ABODE September 2026

ABODE THE HOUSTON APARTMENT ASSOCIATION MAGAZINE

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Congratulations to the HAA Honors Award Maintenance & Supplier Recipients

September 2026

TO THE MAINTENANCE PROFESSIONALS WHO KEEP HOUSTON RUNNING - THANK YOU!

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CONTENTS September 2026

ON THE COVER Thank you to our cover sponsor BluSky Restoration Cover image provided by © BluSky Restoration https://www.goblusky.com

32 Winning Service – ABODE continues our coverage of HAA Honors Awards recipients with a closer look at our maintenance professionals, supplier partners and the Go-Getter of the Year.

FEATURES & PHOTOS 23 On the Scene – Photos from the NAA PAC Wine Tasting.

24 On the Road – Photos from the Fulshear/Katy Region Meeting.

26 On the Scene – Photos from the HAA “Royal Bowl” Bowling Tournament.

32 The Best of the Best in Onsite Maintenance – Meet the top maintenance professionals in the Houston area, the 2026 HAA Honors Award winners.

35 The Best of the Best Go-Getter of the Year – Meet HAA’s top recruiter.

36 The Best of the Best Suppliers – Meet our HAA Rising Star and Supplier of the Year.

38 On Site with ABODE – Take a closer look at one of the Honors Awards winning properties.

40 MORE VIDEOS! 12 Success Strategies with Dr. Debbie – Don’t miss the latest Success Strategy video with Dr. Debbie Phillips.

52 On the Scene – Photos from the NEXT Breakfast.

COLUMNS & MONTHLY UPDATES 7 President’s Corner – Let’s recognize and honor the best.

8 Exclusive Members – Meet and support our Exclusive Supplier Members.

9 Legislative Update – More news from HAA’s Government Affairs Department and our Legislative Chair.

11 It’s The Law – Test your knowledge with this word find puzzle.

14 Resident Relations – Learn more about cases mediated by the HAA Resident Relations Committee.

20 Calendar – HAA’s schedule of events for the coming months.

42 Go-Getters – See photos from the latest Go-Getter Meet & Greet.

46 The Ambassador ONE Society – Learn more about the HAA’s supplier network.

49 Welcome Mat – Find out about the newest HAA members.

50 Portfolio Changes – Property updates and industry news clips from our members.

54 Index of Advertisers – See the supplier members who support this publication.

55 Marketline Report – The latest area market numbers.

56 Back Page – News from HAA’s Community Relations Committee.

We welcome your comments. Email us at comm@haaonline.org.

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September 2026

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OFFICERS AND ASSOCIATION LEADERSHIP MONICA GRACIA President-Elect RYAN TERRELL President

MANU GUPTA Vice President at Large

PRODUCT SERVICE COUNCIL OFFICERS

KAREN HEFNER Vice President at Large

BLAISE SPITALERI, CAS President Rasa Floors

VALERIE LACY Vice President at Large

DEBRA KNIGHT, CAS Secretary Comm-Fit

HOWARD BOOKSTAFF General Counsel

DAVID NARGANG Vice President at Large

LIZ LEVINS, CAS EMERITUS Treasurer Gemstar Construction

CASEY WATTS MORGAN CEO

SHELLEY WATSON Immediate Past President

MELISSA FRIEND Secretary/Treasurer

BOARD OF DIRECTORS Mack Armstrong Julie Batche Kristen Becker John Boriack Michelle Bridges Kyle Brown Tina Cavaco Terri Clifton Michelle Croasmun Deborah DeRouen Derek DeVries Scott Douglas Gina Erwin Melissa Friend Monica Gracia Stephanie Graves Billy Griffin Manu Gupta Karen Hefner Clay Hicks Sara Hinson Deborah Holcombe Crystal Jackson Nathan Kelley Debra Knight Valerie Lacy Stacey Lastovica Liz Levins David Lindley Betsy Marshall Kristin McLaughlin Joe Melton Candis Mohr Kathy Motis Katy Myrick David Nargang Jenifer Paneral Mark Park Velissa Parmer Michelle Pawelek Ryan Raser Ruth Reyes Kelly Robinson Christy Rodriguez Joseph Rodriguez Ingrid Shultz Corri Smith Blaise Spitaleri Debbie Sulzer Ryan Terrell Lindsay Torres-Smith Starla Turnbo Richard Wall Shelley Watson Richard Whatcott Tracie Yoder

DIRECTORS EMERITUS Josh Allen Gary Blumberg Ken Bohan Roger Camp Kathy Clem Jack Dinerstein Diane Gilbert Jenard Gross Darlene Guidry Alison Hall David Hargrove Larry Hill Hap Hunnicutt Stacy Hunt David Jones Mel Kieke Mike Koch Dick LaMarche Cesar Lima Bruce McClenny Tim Myers P David Onanian Jackie Rhone John Ridgway Kim Small Eileen Subinsky Steve Sweet Kirk Tate Suan Tinsley H J Tollett, Jr. Pat Tollett Vic Vacek, Jr. Beth Van Winkle Tony Whitaker Jerry Winograd ADVISORY DIRECTORS Marsha Baker Jeff Blevins Karen Briggs Gwin Caroline Erck Emily Frost Nitin Garg Izzy Garza Jacob Kunath Laura Lestus Beth Levine Cari Luetge Monica Morales Arely Pena Paola Rodriguez Jake Slosburg Alan Yu GENERAL COUNSEL EMERITUS Joe Bax

HONORARY LIFE MEMBERS Claude Arnold Kenn Brown Tina Cavaco Terri Clifton Kevin Fenn Diane Gilbert Anita Harrison Dwayne Henson Mike Koch Merry Mount Monette Reynolds Sherry Stevenson Kirk Tate Suan Tinsley Sonny Unverzagt Del Walmsley Nancé Wells H.P. Paul Young Jeanne Marie Zublin Dicks EXCLUSIVE MEMBERS 1968 Century A/C Supply 1978 Houston Planned Energy Systems 1982 Cotton Commercial USA Inc. 1984 AAA Plumbers 1986 Craven Carpet 1987 Dixie Interiors 1993 Hire Priority Staffing & Executive Search 1994 Camp Facility Services 1997 Apartments.com 1999 FSI Construction Inc. 2006 Lowe’s Pro Supply

DEBORAH DEROUEN, CAS Immediate Past President Clutch City Consulting

PRODUCT SERVICE COUNCIL MEMBERS Grant Almquist, CAS, Texas Apartment Pool Services Susan Alvarado, CAS, Chadwell Supply Chris Bell, CAS, Century A/C Supply Marivel Bownds, CAS, Chadwell Supply Tammy Broadway, CAS, American Fire Systems Carina Bryars, Valet Living Shaun Callaway, CAS, Earthworks Brandon Coleman, CAS, Chadwell Supply Neal Conant, CAS, Gemstar Construction Sean Cunningham, CAS, Impact Property Solutions Deborah DeRouen, CAS, Clutch City Consulting Giovanna Gone, CAS, Century A/C Supply Bo Hang, Redi Carpet Sales Dan James, CAS, Redevelopment Services Debra Knight, CAS, Comm-Fit

Stephanie Krop, CAS, Emeritus, Poolsure Liz Levins, CAS Emeritus, Gemstar Construction Jim Martensen, CAS, Epic Multifamily Construction Tracey Moore, CAS, Flooring Warehouse Karen Nelsen, CAS, Best Plumbing Arely Pena, CAS, Redi Carpet Sales Xochitl Sheffield, Camp Facility Services Blaise Spitaleri, CAS, Rasa Floors Auri Verser Sherwin Williams Ryan Weis, Affinity Waste Solutions

ABODE

SEPTEMBER 2026 I VOLUME 49, ISSUE 9 Chief Executive Officer and Publisher CASEY WATTS MORGAN, MPP cmorgan@haaonline.org EDITORIAL AND DESIGN STAFF Director of Publications and Design DEBORAH NIX dnix@haaonline.org ADVERTISING Vice President of Membership Development RANDA DICK, CAPS randa@haaonline.org CONTRIBUTING STAFF Chief Operating Officer AMANDA SHERBONDY, CAE asherbondy@haaonline.org Vice President of Education LAUREN RAGIN, CMP lragin@haaonline.org Vice President of Facility Management/RCR TINA DEFIORE tdefiore@haaonline.org Vice President of Government Affairs BEN MCPHAUL bmcphaul@haaonline.org Vice President of Finance LALO CARDENAS lcardenas@haaonline.org Events and Meetings Director KASAUNDRA WRIGHT, CMP kwright@haaonline.org Director of Resident Relations MATILDE LUNA mluna@haaonline.org Director of IT WILL ALFARO walfaro@haaonline.org Government Affairs Manager ALEX CHADWELL achadwell@haaonline.org Strategic Outreach Manager MORGAN WATERMAN mwaterman@haaonline.org Education and Events Manager BIANCA REYNA breyna@haaonline.org Member Services Manager JAKKI POSADA jposada@haaonline.org Member Services Assistant SYDNEY CHANSAMOUTH schansamouth@haaonline.org PRINTER TGI PRINTED www.tgiprinted.com

HOUSTON APARTMENT ASSOCIATION COMMITTEES COMMITTEE Executive Nominating Fair Housing Ethics Past Presidents Council Finance Legislative Political Action Century Club Education Advisory Independent Rental Owners Connection NEXT Young Professionals Leadership Development Community Outreach Product Service Council Expo Exhibitor Membership Ambassador ONE Society Resident Relations A Resident Relations B Resident Relations Appeals HAF Chili Fundraiser Honors Property Awards Honors Individual Awards

CHAIR Ryan Terrell Shelley Watson Howard Bookstaff Michelle Pawelek John Boriack Gary Blumberg Monica Gracia Stacy Hunt Liz Levins Lori Latham

STAFF ADVISOR Casey Morgan Casey Morgan Casey Morgan Casey Morgan Casey Morgan Lalo Cardenas Ben McPhaul Morgan Waterman Morgan Waterman Lauren Ragin

Alan Yu Emily Frost Arely Pena Clay Hicks Melissa Friend Blaise Spitaleri Nikki Sekunda Deborah DeRouen Sara Hinson Xochitl Sheffield Jim Martensen Michele Swilley Ryan Raser Darlene Guidry Joey Rodriguez Kathy Motis Karen Hefner Ruha Vohra Joe Melton

Lauren Ragin Lauren Ragin Amanda Sherbondy Amanda Sherbondy Amanda Sherbondy Randa Dick Randa Dick Randa Dick Matti Luna Matti Luna Matti Luna Kasaundra Wright Kasaundra Wright Amanda Sherbondy

HOUSTON APARTMENT ASSOCIATION MISSION AND VISION: HAA is the leading advocate, resource and community partner for quality rental housing providers in the Houston and surrounding area. HAA develops leadership in the multifamily industry by engaging broadly diverse membership, embracing effective technology and advocating for a geographically inclusive association. ABODE IS THE OFFICIAL PUBLICATION OF THE HOUSTON APARTMENT ASSOCIATION serving the multihousing industry in Austin, Brazoria, Chambers, Colorado, Fort Bend, Harris, Liberty, Matagorda, Montgomery, San Jacinto, Waller and Wharton counties.

ABODE, SEPTEMBER 2026, VOLUME 49, ISSUE 9 ABODE (USPS 024-962) is published monthly by the Houston Multi Housing Corporation. Publishing, editorial and advertising offices are located at 4810 Westway Park Blvd., Houston, Texas 77041. Telephone 713-595-0300. The $50 annual ABODE subscription rate is included in all member dues and additional subscriptions are available. The annual subscription rate is $50 for members, $65 for non-members.

Advertising rates are available upon request. Contributed material does not necessarily reflect the views and opinions of the Houston Apartment Association. Copyright © 2026 by HAA. Periodicals Postage Paid at Houston, Texas.

POSTMASTER: Send address changes to ABODE, 4810 Westway Park Blvd., Houston, Texas 77041.

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EXECUTIVE SUPPLIER MEMBERS These companies have generously supported the Houston Apartment Association with their Executive Supplier Membership. Please give them careful consideration, whenever possible, in your business.

2020 Exhibits 360 Apartment Renovations 3BeeGuys Bee Removal A1 Property Construction A1 Wrecker LLC AAA Staffing Ltd Achilles Security Services LLC ACT Security Group Action Window Coverings Inc ACTIV Answer Adobe Floors Inc Adventure Playground Systems Inc Advocate Construction Inc Affinity Waste Solutions ALD Outdoors Alexander-Rose Associates Inc All American Mailboxes of Houston Inc All Power Solutions ALN Apartment Data Alonso Service Co. Ambassador Services LLC America's Smart Home and Businesses American Fire Systems Inc American Wheel & Tire #2 Ltd Ameristar Screen & Glass Apartment Services Group Artisent Floors ASAP Personnel Inc Asurety Dryer Vent & Fireplace Inspections Bang It Services Inc Bar-B-Clean Southwest Houston Belfor Property Restoration Berkeley Outside Services Bettencourt Tax Advisors LLC BGE Inc/aka Brown & Gay Engineers Inc Binswanger Glass BioTechs Crime & Trauma Scene Cleaning Blue Marlin Maintenance Air Conditioning and Renovation Blue Stream Fiber BluSky Restoration Contractors Brady Chapman Holland & Assoc BrightView Landscape ServicesThe Woodlands Brown & Brown Insurance Services Inc BSI Butler Plus Cabinet Door Usa Callaway Services Capital Disaster Solutions Cardboard Cowboys Cardinal Foundation Services Catalyst Construction Centex Construction Chadwell Supply Chesapeake Finishing Childress Electric ClaimsMate Adjusters Classic Same Day Blinds Code Red Security Systems PLLC Commercial Fire Protection Contractors Inc Core Distributing Corey Construction Commercial & Multi-Family Roofing CORT Furniture Rental CoverAll Pests CRE Business Solutions LLC Create Landscape Services LLC Crowned Eagle Construction CSC ServiceworksAppliance Warehouse Cypress Landscaping & Irrigation Inc

Decorative Flooring DeNyse Companies Designs by Holmes Diamond Services LLC DM Prime Solution DNM Contracting Inc DoodyCalls Double Oak Erosion ECC Exteriors EDT Construction Services Elevated Retail Elite Roofing LLC Emersyn Electrical Services LLC Empire Fire and Safety Encore Services TX EnviroSmart Multifamily Pest Solutions Epic Multifamily Construction EPremium Insurance Agency Exterior Inspections Faith J Construction Inc Fantastic Floors Featherston Sign Partners, LLC Fiat Construction LLC Fire Reconstruction Inc Flavor Finish Resurfacing FlipLok Floor Merchant Foundation Check Inc Frontier Waste Solutions FSD Protection FSI Construction fun abounds Gambit Construction Garland Law Firm Gemstar Construction Glass Doctor of Greater South Houston Gleam Clean GMR Electrical Go Painting of N. Houston Go-Staff Inc Good Landscaping GQ Landscaping Great American Business Products Greater Houston Pool Management Green City Security LLC Green Garbology Green Pride Landscaping Greenlogic Grindstone General Contracting Hallmark Hardwoods Hamilton-Steele Outdoor Accents Hive Technology Hoover Slovacek LLP Houston Home and Patio Houston Roofing & Construction LLC Ideal Parking Management Incentivefox Infinity Power Partners Innovative Recovery Insurica InterSolutions Property Management Staffing Its Bugs or Us Ivory Property Restoration J National Contractors J Turner Research Jacobson Insurance & Risk Management Jansen Adjusters International JC's General Contractor LLC Johnstone Supply JOR Construction & Property Investments LLC Junk Shot and Doorstep Details of Houston Landing Lanyard Construction Services

Laser Answering Service LLC LCBI Construction, LLC Lincoln Jacob Construction Lineups Lithotech Printed Products/ Forms Center LMC Embark Landscape and Tree Care Long Point Roofing Lopez Carpet Care & Painting LP Building Solutions Major Piles Matrix Construction Services MeterNet Michel Rogers & Maloney Minol USA MNM Fire Systems LLC Mobiledumps Houston Mueller Water Conditioning Inc Nailed It Roofing Pros Nationwide Energy Partners Native Smart Properties NEI General Contracting Nelson Painting and Construction LLC Norman Roofing and Construction Northwest Construction Group Odor-Defence Optima General Contractor LLC Pace Mechanical Services LLC Pacific Coast Landscape and Design Pasadena Insurance Agency Inc Paul Davis Restoration of Greater Houston Penco Access Control LLC dba Penco Gate and Fence Platinum Pool and Spa LLC Polywood Precision Appliance Leasing Premium Improvements Pro-Shield Commercial Roofing LLC Pro-Tex Contracting Group LLC Professional Resurface LLC Property Guardians LLC Pura Flo Corporation Pure Green Landscaping Quality Construction Concepts Quick Protection Inc Qwikkit R3BUILD Construction Services LLC RAM Construction Ram Jack Foundation Solutions Real Floors Inc Red Nova Construction Redevelopment Services Redux Construction Reliable Paving, Inc Reliable Roofing of Texas Inc Reliant RENCON LLC Renova Appliance Center LTD Renova One Richmond & Associates Landscaping-Houston, LTD Riverway Title Robles Roofing & More LLC Rose Paving Roto-Rooter Services Co Rotolo Consultants Inc (RCI) RTI Construction SafeRent Solutions SEAL Security Solutions LLC Secure Insurance Service Concepts Inc ServiceMaster Recovery Management Servpro Team Shaw Sherwin Williams Sign-Ups & Banners

Signal of Houston Silversand Services Southwest A/C Supply, Inc Stealth Renovations Steward Trash Valet Service Stormwater Professionals Group Strata Roofing and Construction LLC Strickland Law Firm PLLC Superscapes Landscape and Irrigation Surface Experts Surface Experts of Katy/ West Houston Swain & Baldwin Insurance & Risk Management Tejas Softwash Tell Construction & Projects LLC Tex-Air Filters Texas Access Works Texas Apartment Pool Services Texas Concrete Professional Company Texas GroundWorks Management Texas Pressure Washing Texas Southwest Floors Inc Texas Window Cleaning Co Inc TextByChoice The Katy Plumbing Company The Liberty Group Three Amigos Texas LLC THS National Tidal Electrical Services Inc Trash Concierge Houston Tri County Specialties LLC TurboPass Two Dots Unified Disaster Resources United Protective Services Urban Design Constructors Urban Outreach, Inc Urban Value Corner Store Valet Living Walton Residential Services Warren Kalyan PLLC Waste Transfer Partners Watermark Restoration Inc Webb Pest Control Whitman's Contracting and Roofing Yellowstone Landscape

Letter from the President

By RYAN TERRELL, 2026 HAA President

OUR HONORS COVERAGE CONTINUES THIS MONTH WITH OUR MAINTENANCE PROFESSIONALS AND THE SUPPLIERS WHO SUPPORT US ALL. Last month, Part 1 of our coverage of the 2026 Honors Awards focused on management professionals. Now, in Part 2, meet our maintenance and supplier honorees.

It’s our maintenance teams who work hard every day to make sure our residents are happy and comfortable in their apartment homes, and our suppliers who work hard to make sure they are all supported in providing those homes. This month is dedicated to thanking and honoring them, along with our Go-Getter of the Year Ryan Raser, who goes above and beyond in recruiting and supporting new members of HAA’s multifamily community. See our profiles starting on Page 32 and please make sure to congratulate all of our honorees when you see them at our upcoming events.

Hit the Links and Help Raise some Green for the HAA PAC Speaking of upcoming events – Want to take a swing at good governance while joining me in my favorite extracurricular activity? Time for bragging rights, baby!

The 47th annual HAA Bill Dinerstein Memorial Golf Tournament benefiting the HAA Political Action Committee is set for September 22nd at Highland Pines Golf Club.

We’re at a new golf course this year and the registration fee includes everything – golf fees, breakfast, lunch and beverages during play – all thanks to our many generous sponsors. See Page 15 for their names and all the details. Shotgun start is at 8 a.m. and tournament prizes will be awarded for 1st, 2nd and 3rd place, net scores.

I fully intend to defend the title, so you’d better bring it!

Because this registration fee is also a contribution to the HAA PAC, payment must be made by personal credit card via this link: https://haa.wufoo.com/forms/2026-dinerstein-memorial-golf-tournament.

Please note this event is open to sponsors and players only, no spectators.

So, register now; it will sell out. More details are also available at www.haaonline.org/events. See you on the course!

Spooky Good!

October is almost here (come on cool weather) and so is one of HAA’s most popular events, the Houston Apartment Foundation Chili Fest Fundraiser on Saturday, October 24. This year, we are celebrating scary season as we put out a call to all the little ghosts and goblins to suit up for a “Monster Mash Chili Bash!” There will be tricks and treats for every “body”. Want to get cooking? Want to taste it all? Want to try and scare me? See Page 16 for all the details. I’ll be waiting for you, mwahahaha!

I can’t wait to see you at all of our upcoming events!

Especially on the golf course. No tricks there … maybe …

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September 2026

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Houston Planned Energy Systems

These companies have generously

HAA Member since 1978

Cotton Commercial USA Inc.

membership. Please give them careful consideration, whenever

AAA Plumbers

HAA Member since 1982

HAA Member since 1984

Hire Priority Staffing & Executive Search

Air Express Plumbing

supported the Houston Apartment Association with their exclusive

Apartments.com

HAA Member since 1997

HAA Member since 1993

FSI Construction Inc.

Lowe’s Pro Supply

HAA Member since 1999

Craven Carpet

HAA Member since 1987

HAA Member since 2006

possible, in your business.

HAA Member since 2024

HAA Member since 1986

Camp Facilty Services

Dixie Interiors

Century A/C Supply

HAA Member since 1968

HAA Member since 1994

This Month's Exclusive Supplier Member

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September 2026

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Legislative Update By MONICA GRACIA, HAA Legislative Chair, with BEN MCPHAUL, Vice President of Government Affairs

New Faces in New Places Meet three potential new members of the Houston area congressional delegation.

IN JULY,

HAA, in conjunction with our friends at the National Apartment Association, sat down with some (likely) new members of the Houston area congressional delegation. Jonathan Bonck, Alex Mealer, and Jessica Hart-Steinman are all Republican nominees for their respective congressional district races in Republican districts, and will likely take office in January of 2027. We had the pleasure of visiting with them, asking questions and sharing information about the industry and wanted to share with you a little information about them as well!

Alex Mealer You may remember Alex Mealer, she ran for Harris County Judge in 2022 and was narrowly defeated by incumbent, Lina Hidalgo. HAA PAC endorsed Alex in that race, so HAA PAC members were already familiar with Alex. Currently, Alex is eyeing Texas’ 9th Congressional District. This is a newly drawn district that covers large portions of Eastern Harris County, including Pasadena and Baytown before jetting east into portions of East Texas.

Alex Mealer is a West Point graduate, combat veteran and holds a JD/MBA from Harvard University. She is a former oil and gas executive and current small business owner.

A top priority for Ms. Mealer in Congress is to ensure that Texas, and the Houston region in particular, receives the federal money and www.haaonline.org

support needed to deliver critical infrastructure projects to protect and grow the Houston ship channel and the Port of Houston. This was her priority when she ran for County Judge and remains a priority if and when she ascends to Washington.

Jessica Hart-Steinmann Jessica Hart-Steinmann is the Republican nominee for Texas’ 8th Congressional District, which is one of the most conservative districts in all of Texas. The 8th district has a portion of West Harris County, all of Waller County, most of Northern Montgomery and a portion of southern Walker County. With the exception of Walker County, all of TX-8 is in HAA’s 12 county region. Jessica may be a new face to HAA, but she is not new to the Texas political scene. She has been working in and around politics for decades, from a political staffer for Ted Cruz, to a post in the Department of Justice under President Trump where she served as the Director for the Office of Victims of Crime. A lawyer by trade, Jessica served as Executive General Counsel at the America First Policy Institute, an organization with close ties to President Trump. HartSteinmann feels that her connections within the Trump Administration will help her early and often to deliver results for her district.

Jessica touts herself as an America First Conservative focused on securing the border, de-

fending the Constitution and putting American workers and families first.

Jonathan Bonck Jon Bonck is running to replace Wesley Hunt, who unsuccessfully challenged John Cornyn in the Republican Primary for US Senate. Texas’ 38th Congressional District is wholly contained within Harris County and ranks among Texas’ most conservative seats in Congress. Jon Bonck has a real estate background with over two decades of experience running his successful mortgage business.

Jon entered the mortgage business with a goal of simplifying the home-buying process for everyday Houstonians. This is experience he is confident will help him when he takes office. Mr. Bonck feels that his experience dealing with complex regulations, rising costs and bureaucratic hurdles will allow him to work to find creative solutions and cut red tape in Washington to help Americans thrive back home.

For photos from our meetings with the candidates, see Page 13.

For legislative concerns, call the HAA main line at 713-595-0300 and ask for Government Affairs or email bmcphaul@haaonline.org.

September 2026

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It’s the Law By HOWARD BOOKSTAFF, Hoover Slovacek LLP , HAA General Counsel

Word Up!

Let’s test your Legal IQ – word find style!

The law is ever changing, let’s test your Legal IQ in 2026! Use this wordsearch puzzle to test your knowledge about recent changes and issues impacting our industry!

Download this, pass it around and test you and your friends. Good luck!

Need a PDF copy to print? Download one here.

a. Texas; Order

d. Obstructed

b. Texas; Writ c. CARES ACT; Writ

5. Under current Texas law, if you have agreed in writing, you may deliver a pre-suit notice by “___________ or other electronic means.”

d. I don’t know, when will rent be paid!?

a. X.com

3. Under current Texas law, if an eviction is based upon nonpayment of rent, a pre-suit written notice to a resident may take the form of a Notice to __________ or Vacate or a Notice to Vacate.

b. Facebook

a. CDC Moratorium

a. Move Out

b. CARES Act

b. Holdover

c. SB38

c. Pay Rent

6. On May 22, 2026, the Department of Housing and Urban Development (HUD) revoked prior guidance and said that it will no longer recognize discrimination complaints based upon ____________ emotional support animals.

d. Texas Property Code

d. Pay

2. In 2025, partially in response to the federal legislation identified in Question #1, Texas passed a law saying that if a federal law requires a notice to vacate, a landlord may deliver a notice that complies with __________ law and then proceed to file an eviction without further delay, so long as the amount of time required by the federal law elapses between the date of the notice and the date that the _________ of Possession is served.

4. Under current Texas law, one approved method of delivery of a pre-suit written notice is that it be delivered to the inside of the unit and placed in a _________________ place.

1. On March 27, 2020, in response to COVID-19, the Federal government enacted legislation which, among other things, requires that, for a nonpayment of rent eviction, a resident cannot be required to vacate a covered dwelling before the date that is 30 days after the resident receives a notice to vacate. That legislation is called what?

c. Instagram d. E-mail

a. Untrained b. Bogus c. Service

a. Conspicuous

d. Anxiety

b. Obvious

7. In all eviction cases, if a resident appeals an eviction to the County Court using a “pauper’s affidavit,” the resident must pay rent into the Continued next page court’s _____________.

c. Hidden

a. Escrow b. Case Number c. Registry d. Piggy Bank 8. Current Texas law now has a procedure which may allow you to receive an eviction judgment against a(n) _______________ without a trial. a. Leaseholder b. Employee c. Holdover

9. If Immigration and Customs Enforcement (ICE), or other law enforcement agency, comes to your property to make an arrest or ask for documentation about a resident, you should be cooperative, but you are permitted to ask that the subpoena or warrant be signed by a ________________. a. HAA Officer

Solution

d. Squatter

b. Police Officer c. Judge d. U.S. Senator 10. To assist your team in interactions with ICE or other law enforcement agencies, you should adopt a ___________ regarding how your company will cooperate appropriately but also avoid unnecessary release of resident information. a. Policy b. Rigamarole c. Handbook d. Hide and Seek

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September 2026

www.haaonline.org

In July, HAA and National Apartment Association Government Affairs staff sat down with potential new members of the Houston area congressional delegation. Clockwise from lower left are Jessica Hart-Steinman, Alex Mealer and Jonathan Bonck. These candidates are the Republican nominees for their respective congressional races in Republican districts, and will likely take office in January of 2027.

Want to know more about what is going on politically in the Houston area?

The Houston Apartment Association Political Action Committee is the PAC of the Houston Apartment Association. The HAA PAC participates in local and state political campaigns, helping candidates who support the apartment industry and its supplier businesses. You can participate in the HAA PAC on several levels. For more on HAA PAC, visit www.haaonline.org/haapac.

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September 2026

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Resident Relations from the RESIDENT RELATIONS COMMITTEE

A Tale of Two Cases Residents file complaints disputing charges.

A RESIDENT FILED a complaint with HAA to dispute charges, stating that she did provide her 30-day notice to vacate and cleaned the apartment. Management responded to HAA with an explanation that when the resident turned in her notice to vacate on May 29, a staff member explained to her that a 30-day notice was required for military transfers. The resident told the staffer that she was already in the process of moving out and she would be out by May 31. The resident turned in keys on the morning of June 1. Management walked the apartment and took pictures after noon on June 1. The walls and carpet were stained, and management believed the resident was charged accordingly. Enclosed were copies of the lease, application, move-in condition form and final account statement.

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September 2026

The committee decided in favor of management. The resident did not provide a proper 30-day notice to vacate as required and stated in the lease.

Month To Month on Market Rate A resident filed a complaint with HAA to dispute charges, stating that she never had a problem with paying her rent until she was on maternity leave. When she went to pay her rent and get a copy of her lease because her church was helping her, she realized the lease had been up for more than four months and that she was paying market rate rent and wanted to know why. The resident said she tried to speak to the manager and was told to move out before the eviction court date. She said the manager told her that if she moved out before that date, man-

agement would not file the eviction and to forget about the balance she owed.

Management responded to HAA by providing documents and stating that they believed the resident was charged accordingly. Enclosed were copies of the final account statement and lease. The committee decided in favor of management.

If you are a manager with a resident relations issue, call HAA at 713-595-0300 for direct assistance.

Renters can be referred to HAA to speak to a trained consultant, fluent in English and Spanish, Monday through Friday from 9 a.m. to 4 p.m.

Residents can also be directed online to www.haaonline.org/renters.

www.haaonline.org

Bill Dinerstein Memorial

Golf

Join us for the 47th annual HAA Golf Tournament.

Check-in opens at 7 a.m. with a breakfast buffet.

Shotgun start at 8 a.m.

Lunch and awards will be presented at approximately 2 p.m. following play.

Tournament

$800 for team of four Tournament prizes awarded for 1st, 2nd and 3rd place, net scores.

To have your team score counted, you must have at least two owner/management per team. Prizes for closest to pin and longest drive.

Benefiting the Houston Apartment Association Political Action Committee

Registration fee includes golf fees, breakfast, lunch, and beverages during play.

The registration fee is also a contribution to the HAA PAC, and therefore must be personal, not corporate. Payment must be made by personal credit card via the link below. HAA is prohibited from accepting corporate contributions for PAC events.

All tournament winners and sponsors will be recognized in the ABODE Magazine. *Please note this event is open to sponsors and players only, no spectators.

Register at https://haa.wufoo.com/forms/2026-dinerstein-memorial-golf-tournament

Tuesday, September 22 Highland Pines Golf Club 6700 Highland Pines Drive Porter, TX 77365

Thank you to our generous sponsors: President’s Cart Guardian Construction Beverage Carts Core Distributing Ferguson Facilities

Lunch Sponsor Ferguson Facilities Jacobson Insurance & Risk Management Closest to the Pin CAMP Facility Services

Beverage Stations Apartments.com TiCon Texas Construction Services

Longest Drive InterSolutions

Players Carts Greystar

Breakfast Beverage Station InterSolutions

Breakfast Sponsor Appliance Warehouse Steward Trash Valet Awards Ceremony Epic Multifamily Construction Indigo Construction Northwest Construction Group Golf Balls Chadwell Supply

2026

Course Holes AAA Plumbers Ameristar Screen & Glass BluSky Restoration Century A/C Supply Core Distributing Cotton Earthworks Flooring Warehouse Furniture Options InterSolutions Jacobson Insurance & Risk Management Knight Commercial Redevelopment Services

ServPro Team Olson Stealth Renovations Superscapes Landscape & Irrigation Golf Tees The Urban Foresters Practice Range Nailed It Roofing Pros Scorecards Sherwin Williams

In the event of rain, your contribution will go to the HAA PAC. Once again, registration fees must be paid by personal check or personal credit card. These personal contributions are not tax-deductible as charitable contributions under the Internal Revenue Code. Paid for by the HAA Political Action Committee, Casey W. Morgan Treasurer.

Saturday, October 24 11 a.m. to 4 p.m. Humble Civic Center It will be a graveyard smash! The monsters return as cauldrens of spicy goodness boil and bubble! Grab all the little ghosts and goblins for ghoulish gruel and a scary good time at the 35th annual HAF Chili Fest!

Thanks to our Incredible Sponsors!

Over 21 Wristbands: ServPro Memorial West/ N.W.Houston Habanero: AAA Plumbers Earth Works Redevelopment Services Stealth Renovations Trophies: ServPro Memorial West/ N.W.Houston Silent Auction: Q10 Property Advisors Dayrise Residential Chili-Tizer Stations: Cline Construction InterSolutions BOO Bags: Subcontain of Greater North Houston

It’s all inclusive freakishly festive fun for every “body”!

Tricks, treats and spook-tacular competition!

Adult $30 prepaid, $40 on site, Child (5-12) $15 prepaid, $20 on site, Kids 4 and under - Free!

Online wristband sales close Wednesday, October 21. All sales after this point will be at walk-up rate and purchased at the gate.

Interested in entering the Chili Cook-off Contest?

Contact events@haaonline.org for details on how you can get cooking!

Reserve your tickets at

www.haaonline.org/chilifest

Goodie Bags: BluSky Restoration Flooring Warehouse fun abounds Hire Priority Staffing & Executive Search Indigo Construction InterSolutions Staffing Massey Services Native Smart Properties Northwest Construction Group Proforma-Angelini & Associates Q10 Property Advisors ServPro Memorial West/ N.W.Houston Steward Valet Trash Service The Urban Foresters Judging Contests: Appliance Warehouse Precision Appliance Entertainment: ServPro Memorial West/ N.W.Houston Sherwin Williams

HONOR THE FUTURE OF MULTIFAMILY “Top Shelf” Sponsors

“First Round on Us” Sponsor

Asset Living Camp Facility Services

“Cheers” Sponsor

Core Distributing

Triumph Construction Group

n o i t a r b e l e C

The Houston Apartment Association invites you to a special celebration honoring the industry's top 40 professionals under the age of 40. Members of all ages are welcome.

Thursday, September 10 5 p.m. to 8 p.m.

Haywire, 947 Gessner Admission - $85

Visit www.haaonline.org/events to register.

6 2 0 2 f o Class Malcolm Allen, Asset Living John Barr,The Dinerstein Companies Lannya Batiste, Camden Kiahna Bettis,Venterra Realty Darryl Brown,The Morgan Group Megan Bugg,The Dinerstein Companies Miriam Ceron, Q10 Property Advisors Christopher Cunningham, RPM Living Crystal Egan, Hanover Company Anthony Enriquez, Redi Carpet Paige Friesen, Native Smart Properties Allison Giles, H Property Management, LLC Victoria Golan, Asset Living Cassandra Green,Venterra Realty Lindsey Havemann, Kairoi Residential Bret Heitzman, Dixie Interiors Amanda Hernandez, Q10 Property Advisors Brittany Hernandez,The Dinerstein Companies Jenny Juarez, RPM Living Samantha Koenig, Greystar Earl Lacey, ResMan by Inhabit Fernando Lara Villeda, Reep Management Beth Levine, Judwin Properties David Lindley, Gambit Construction Nikcole McGee, Asset Living Jordan Mills, Corinthian Asset Management Melanie Morales, Encore Services Rachel Munoz, Fairfield Residential Frankie Peraza, BH Management Joslin Philley,The Dinerstein Companies Ashley Ralph, Greystar Raymond Reynoso, Camden Joseph Rodriguez,The Urban Foresters Victoria Sepulveda,The Liberty Group Xochitl Sheffield, Camp Facility Services Karina Slaydon, Portico Property Management Mason Storrs, Century A/C Supply Trevor Stroud, Martin Fein Interests, Ltd. Vania Thompson, Greystar Auri Verser, Sherwin Williams

SEPTEMBER S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Calendar HAA Education, Events and Meetings SCHEDULE

SEPTEMBER 2 It’s the Law Breakfast: HUD Guidance on ESAs Wednesday, September 2 8:30 a.m. to 10:30 a.m.

Start your day the legal way! Join HAA's Legal Counsel, Howard Bookstaff, for breakfast and a legal discussion.

Sponsored by Nailed It Roofing Pros and TiCon Texas Construction Services New Supplier Orientation Wednesday, September 2 2:30 p.m.

Kirby Ice House Memorial All new supplier members or representatives can attend this in person orientation. Learn how to get involved and take advantage of member benefits. Email members@haaonline.org for details.

Ambassador ONE Society Wednesday, September 2 3:30 p.m. to 5 p.m.

Kirby Ice House Memorial Monthly Theme: Football Supplier partners can join this committee to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners.

See Page 46 for more.

3 Avenues: Main Street 4 Thursday, September 3 9 a.m. to Noon The Avenues series features nationally-acclaimed speakers in the multifamily industry across various topics geared toward every level of multifamily professional. See Page 22 for details.

Sponsored by ALN Apartment Data

OCTOBER S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

8, 10, 16, 22

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CALP: Certified Apartment Leasing Professional Course September 8, 10, 16 and 22 8:30 a.m. to 5 p.m.

Enhances the skills of the apartment leasing professional, resulting in better-informed, highly professional individuals with increased lease activity and improved resident relations.

Sponsored by Lincoln Jacob Construction and Porter Valet Services

CPO: Certified Pool Operator Course in English and Spanish Tuesday and Wednesday, September 16-17 8:30 a.m. to 5 p.m.

The Certified Pool Operator certification is a 5-year national certification issued by the Pool and Hot Tub Alliance (PHTA) and is required by the state of Texas. Course offered in both English & Spanish.

Sponsored by Poolsure and Sherwin Williams

Fair Housing for Maintenance in Spanish Wednesday, September 23, 2026 9 a.m. to 11 a.m.

This comprehensive and interactive seminar is packed with Fair Housing compliance information to help maintenance & on-site team members stay proactive, not reactive.

Sponsored by Century A/C Supply and Sherwin Williams

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ACES Luncheon Wednesday, September 9 11 a.m. to 1 p.m.

Willie G’s ACES (Apartment Community Executives and Supervisors) is an exclusive program for multifamily management executives. Lunch programs are hosted at local venues and feature a guest speaker.

Sponsored by Apartments.com and Chadwell Supply

Avenues: Marketing Webinar Tuesday, September 29, 9 a.m. to Noon Via Zoom See Page 22 for details.

Sponsored by Best Plumbing

Resident Relations Committee A Wednesday, September 9 2 p.m.

Closed committee meeting Via Zoom

10 2026 Forty Under 40 Celebration 5 p.m. to 8 p.m.

Thursday, September 10 Haywire The Houston Apartment Association invites you to a special celebration honoring the industry's top 40 professionals under the age of 40.

Members of all ages are welcome.

Sponsored by Asset Living, Camp Facility Services, Core Distributing and Triumph Construction Group

Go-Getter Meet & Greet Thursday, September 17 4 p.m. to 6 p.m.

Join the Go-Getter Club! You can help strengthen your association with new members and increase engagement. New & prospective members are welcome to attend to meet current members to build their network and build lasting connections.

Sponsored by Best Plumbing and Houston Roofing & Construction

22 Featured Event Dinerstein Memorial Golf Tournament Tuesday, September 22 Highland Pines Golf Club Join us for the 47th annual HAA Bill Dinerstein Memorial Golf Tournament benefiting the HAA PAC. Visit www.haaonline.org/events to register and for a list of sponsors.

29 Avenues: Maintenance Blvd 3 Tuesday, September 29, 9 a.m. to Noon The Avenues series features nationally-acclaimed speakers in the multifamily industry across various topics geared toward every level of multifamily professional.

Sponsored by AAA Plumbers

30-October 13 CAMT: Certificate for Apartment Maintenance Technician Course September 30 and October 5, 7, 8, and 13 8:30 a.m. to 4 p.m.

Furthers the technical, business and personal development skills of today’s multifamily maintenance technician, resulting in improved on-the-job performance and a heightened awareness of customer service and responsibility.

Sponsored by AAA Plumbers, Best Plumbing, Century A/C Supply, Flooring Warehouse, Go Painting of North Houston, Precision Appliance Leasing and Stealth Renovations

7 HAA Closed Monday, September 7 HAA will be closed in observance of the Labor Day holiday.

UNLESS OTHERWISE NOTED, all events meet at our Dinerstein Reed Prokop Education Center, 4810 Westway Park Blvd., second floor, in either the Direct Energy and Liberty Personnel & Executive Search or the Camden and Michael Stevens Interests Room.

Meetings located at the HAA Offices, 4810 Westway Park Blvd., first floor, will be held in the Redi Carpet and Winograd Families/Judwin Properties Conference Room. See www.haaonline.org/events for an interactive calendar.

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Please note that dates and times are subject to change. Check the calendars at www.haaonline.org/events for the most up-to-date information.

OCTOBER 6 HAA PAC Luncheon Tuesday, October 6 11:30 a.m. to 1:30 p.m.

Contact govaffairs@haaonline.org for details.

Sponsored by Best Plumbing

7 New Supplier Orientation Wednesday, October 7 2:30 p.m.

Kirby Ice House Memorial All new supplier members or representatives can attend this in person orientation. Learn how to get involved and take advantage of member benefits. Email members@haaonline.org for details.

Ambassador ONE Society Wednesday, October 7 3:30 p.m. to 5 p.m.

Kirby Ice House Memorial Monthly Theme: Breast Cancer Awareness/Pink Supplier partners can join this committee to find out how to promote HAA Events, contact properties to survey them on benefits, and network with other supplier partners.

See Page 46 for more.

8 Avenues: Marketing Place 3 Thursday, October 8 9 a.m. to Noon The Avenues series features nationally-acclaimed speakers in the multifamily industry across various topics geared toward every level of multifamily professional. See Page 22 for details.

Sponsored by Best Plumbing

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HAA Closed Monday, October 12 HAA will be closed in observance of the federal holiday.

Supplier Education Program Thursday, October 15 2:30 p.m. to 5 p.m.

Supplier members: Join us for this free program presented by the HAA Product Service Council.

For more information, email asherbondy@haaonline.org.

Hosted by the Product Service Council

Featured Event 2026 HAF Chili Fest MONSTER MASH CHILI BASH! Saturday, October 24 11 a.m. to 4 p.m.

Humble Civic Center Arena Join us as we bring the heat at the 35th annual HAF Chili Fest hosted at Humble Civic Center Arena!

See Page 16 for all the details and sponsors.

14 NEXT Breakfast Wednesday, October 14 8:30 a.m. to 10 a.m.

This niche group within HAA is dedicated to the networking and professional development needs of HAA members aged 39 and under.

Network with your peers at this lowcost educational breakfast. Visit www.haaonline.org/events for details and to register.

Sponsored by Century A/C Supply and Core Distributing Resident Relations Committee B Wednesday, August 14 2 p.m.

Closed committee meeting Via Zoom

15 Domestic Violence Awareness Seminar Thursday, October 15 8:30 a.m. to 11:30 a.m.

Join us for an educational seminar led by the Texas Council on Family Violence. Attendees will learn the basics of domestic violence and learn about housing provider resources to help support survivors.

20 IROC Breakfast Tuesday, October 20 8 a.m. to 10 a.m.

The Independent Rental Owners' Connection (IROC) offers customized education and networking programs for independent owners and their teams. Visit www.haaonline.org/events for details and to register.

Sponsored by Go Painting of North Houston

21-22 Leasing 101 Wednesday and Thursday October 21-22 8:30 a.m. to 4 p.m. Wednesday and 8:30 a.m. to Noon Thursday From Fair Housing and the TAA lease, to industry terminology and techniques, the Leasing 101 Course educates students on the basics of the apartment management industry. Great course for prospective and new leasing professionals.

Visit www.haaonline.org/events for details and to register.

Non-members welcome.

28 HAA Membership 101 Wednesday, October 28 12:30 p.m. to 1:30 p.m.

Via Zoom Whether you work at the corporate office or on-site, this helpful webinar is for all HAA management members and their teams. This presentation will review all HAA benefits available to get engaged and involved. Whether you're new to HAA or have been around and want to get more involved, learn something about HAA that will help you enhance your career.

Sponsored by Native Smart Properties

www.haaonline.org/rcr Visit www.haaonline.org/events to register and for a list of sponsors www.haaonline.org

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Discover the Ultimate Roadmap to Success with new speakers for 2026

What is Avenues?

A series of seminars presenting nationally-acclaimed speakers who are experts in their fields, with sessions for every level of multifamily professional.

How can I attend?

We offer two subscription options: • Annual Property Subscription • based on the number of units.

• Annual Individual Subscription You can also register for each individual session.

Leadership LN Marketing PL

What does this get me?

Once you sign up, you receive access to 13 education sessions throughout the year. All you need to do is respond to the reminder email to confirm attendance.

Pricing: Annual Property Subscription: • Less than 200 units: $230 • 200-349 units: $440 • 350-449 units: $550 • 450 units or more: $600

Not an annual subscriber?

ST Main sessions! l a u id iv d in d n e tt a to r te is g e R

Annual Individual Subscription: Corporate or Supplier Individual: $230 Individual sessions: $70/person Three (3) CEC credits awarded per session.

View the series schedule and register online at www.haaonline.org/events.

Contact the HAA Education Department at education@haaonline.org.

Maintenance BLVD

Avenues: Marketing Pl – 2 WEBINAR September 17 Grassroots Apartment Marketing Guide: Timeless Tools with Trendy Twists with Barbara Savona via Zoom Avenues: Main Street – 4 September 3 The EQ Advantage - How Emotional Intelligence Creates Success with Rich George Avenues: Maintenance Blvd – 3 September 29 Making Your Make Ready Made Ready Beginning at Move In with Paul Rhodes Avenues: Marketing Pl – 3 October 8 Marketing at the “Speed of Thumb” with Lisa Trosien Sponsored by

On the Scene with the HAA PAC HAA hosts NAA PAC Wine Tasting Fundraiser On July 23, HAA hosted the NAA PAC Fundraiser at Greystar’s Reverie at River Hollow. It was a great evening of food and wine that helped raise $22,200 for the NAA Political Action Committee.

Congratulations to Stephanie Graves, Q10 Property Advisors, for winning best experience at the tasting and a huge thank you to everyone who attended and donated. Your support continues to strengthen our industry and its advocacy efforts.

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On the Road with HAA Fulshear/Katy Region Meeting Tuesday, July 21 Sponsored by 1 American Fire Systems HAA hosted a Region Meeting featuring Fort Bend County Precinct 1, Place 1 Justice of the Peace Kelly Crow; Fort Bend County Precinct 1, Place 2 Justice of the Peace Tricia Krenek; and representing Fort Bend County Precinct 1 Constable Chad Norvell, Sergeant Mike Patterson. Attendees received valuable updates from the judges on their courts, as well as insights from the constable’s office regarding the eviction process.

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HAA IS REACHING OUT to better serve our members by bringing targeted networking and educational events to different parts of our 12-county service area. Contact outreach@haaonline.org to sign up for FREE, management-only events where you can learn about issues affecting your area and network with your fellow managers. Want to host an event? We are looking for member properties to host a Region Meeting. Contact govaffairs@haaonline.org.

The Houston Apartment Association Political Action Committee is the PAC of the Houston Apartment Association, a non-profit trade association representing the area apartment industry. Without political capital, our industry would not be as successful in representing you or your clients’ interests, and thus, your financial well-being. The HAAPAC participates in local and state political campaigns, helping candidates who support the apartment industry and its supplier businesses. You can participate in the HAAPAC on several levels.

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On the Scene Photos by ABODE STAFF HAA “Royal Bowl” Bowling Tournament Friday, July 18 at Copperfield Bowl Awards sponsored by 1 Apartment Services Group Lunch sponsored by 2 Redevelopment Services and 3 Triumph Construction Group VPAL Team sponsored by 4 American Fire Systems Wristbands sponsored by 5 Ameristar Screen & Glass Strikes reigned supreme for HAA’s 2026 tournament as bowling royalty was crowned.

Tournament Winners: 1st Place – Better World Properties 2nd Place – Century A/C Supply 3rd Place – Dixie Interiors Male MVP – Joe Smart, Better World Properties Female MVP – Damona Richards, Greystar

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Costume Contest Winners: Best Female Costume – Terri Clifton, Better World Properties Best Male Costume – Adoteh Akue, Redevelopment Services Best Team Costume – Flooring Warehouse

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VIDEO

CLICK HERE www.haaonline.org

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On the Scene Photos by ABODE STAFF HAA “Royal Bowl” Bowling Tournament

MORE PHOTOS

Click Here

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On the Scene Photos by ABODE STAFF HAA “Royal Bowl” Bowling Tournament

MORE PHOTOS

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2026 HAA HONORS AWARDS

The

Best of the Best

On-site

Maintenance The HAA Honors Awards recognizes members for their commitment to their communities and the apartment industry. Here are the 2026 Houston Apartment Association Honors Award recipients for winning service.

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Maintenance Supervisor (Multiple Properties) of the Year

Maintenance Supervisor (Single Property) of the Year

Jorge Pina,

Mario Guerra,

Parawest Management

Judwin Properties

Jorge Pina is Maintenance Supervisor for Parawest Management and has 18 years of experience in the multifamily industry. Jorge has been with Parawest for 11 years and in his current role for 10 years. He oversees maintenance for 14 properties with a total 2,055 units.

The average age of the properties he supervises is 45 years and he oversaw 972 make-readies turned in 12 months and averaged 118 work orders per month.

As stated in his nomination, “The last few years have been tough in the apartment industry and Jorge always has a positive attitude. He offers support and encouragement to his coworkers and has saved the company thousands and thousands of dollars in training his teams and innovative ways to repair boilers and HVAC equipment at older properties to keep them running smoothly. He is a team leader that is always available to help his teams.”

Jorge gets everyone involved and collects school supplies every year and donates them to his church.

Jorge is a CPO-Certified Pool Operator and holds his CAMT and CAMT II credentials.

Congratulations, Jorge!

PINA www.haaonline.org

Mario Guerra is Maintenance Supervisor for Judwin Properties’ Edgebrook, a 54-year-old property with 450 units. He has been working in the industry for more than 30 years and with Judwin for 27 years.

He supervises 225 make-readies per year and averaged 225 work orders per month.

From his nomination: “Mario has been a cornerstone of our organization for more than 25 years, demonstrating exceptional leadership, professionalism, and a deep commitment to developing others. As a maintenance supervisor, he has built a culture of learning and accountability within his team, even creating specialized training tools to help team members better understand systems and grow their technical skills. His mentorship has directly contributed to the advancement of several maintenance professionals who have grown their careers under his guidance.”

“Mario is currently leading operations at a community undergoing a full renovation – down to the studs – including major plumbing replacements and HVAC retrofits. Throughout this complex transformation, he has maintained high operational standards while guiding his team through change with confidence and expertise.”

“He is also a trusted resource for ownership and company leadership. When new initiatives or pilot projects are introduced, Mario is often the first person asked to take them on because his feedback is thoughtful, practical, and thorough. His ability to combine technical excellence with strong leadership makes him a true “go-to” professional and a key contributor to the long-term success of both the property and our organization.”

Congratulations, Mario!

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Lead Maintenance Technician of the Year

On-Site Maintenance Support of the Year

Danilo Castro,

Ana Contreras de Rosales,

Abbey Residential Danilo Castro is the Lead Maintenance Technician for Abbey Residential’s The Abbey at Enclave, a 43-year-old property with 720 units.

Ricardo has been a part of the multifamily industry for five years and has been with Abbey for three years.

In 2025, he completed or oversaw an average of 516 work orders per month and managed 355 make readies throughout the year.

From his nomination: “Danilo has consistently demonstrated the skills, professionalism, and dedication that make him an outstanding Maintenance Technician and leader. During a period of Maintenance Supervisor turnover, he stepped up to the plate, taking on additional responsibilities to ensure the community continued running smoothly. He supported his colleagues, mentored new technicians, and tackled daily maintenance challenges with skill and efficiency. His problem-solving ability, attention to detail, and solution oriented approach have had a significant impact on operations, ensuring work orders are completed promptly and make readies fit the Abbey Residential standards.”

“He takes pride in the appearance of the property, keeping grounds clean, well maintained, and presentable, and proactively addressing potential issues. The Abbey at Enclave is a large 720 unit community, and Danilo has demonstrated exceptional organization and efficiency in managing the maintenance demands of a property of this size.”

He was promoted to Maintenance Supervisor in mid-2025 and now leads a team of seven other maintenance employees.

Congratulations, Danilo!

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Greystar Ana Contreras de Rosales is Housekeeper for Greystar’s Residences at Kingwood and Residences at Kingwood East, two new properties with 470 total units. She has been in the industry and with Greystar for three years.

As stated in her nomination, “Ana is the only housekeeper for two sister communities, Residences at Kingwood and Residences at Kingwood East. Both communities feature spacious apartments and townhomes, with one phase still in the leasing process. Ana typically manages around 31 units each month, which includes several large 3-bedroom townhomes, in addition to cleaning two clubrooms, a fitness center, a business center, six restrooms, and a pet spa. Ana never complains and always greets everyone with a smile. She is the first to arrive at 7 a.m. and often the last to leave.”

“Ana's friendly smile serves as a warm welcome for both residents and potential new tenants. Her hard work and commitment have not gone unnoticed, as most of the properties' Google reviews highlight how clean the community is.”

Ana was been recognized for 2026 Greystar Elite Awards: Service Housekeeper of the Year: Nominee; and Greystar Elite Award; Operational Excellence: Recipient.

Ana helped raise over $1,300 for St. Jude, helped host a quarterly blood drive, and assisted with cleaning and setting up for Chamber of Commerce “Business and Bacon”.

Congratulations, Ana!

CONTRERAS DE ROSALES www.haaonline.org

2026 HAA HONORS AWARDS

Best of the Best Go-Getter of the Year The

Ryan Raser, GWR Management Ryan Raser is Director of Operations for GWR Management and HAA’s top recruiter for the past year and one of our top GoGetters this year. He has recruited seven members for HAA. We spoke with him during the Honors Award presentations on why he became a Go-Getter.

“I am passionate about the Houston Apartment Association. I am passionate about our members and our teams and I’m really, really excited to get people involved as I get involved too.”

“I was very surprised and I’m very honored to receive this award.”

Congratulations, Ryan!

Here are winners of the Membership Recruitment Challenge!

It was a 2-way tie!

Ruha Vohra, Veritas Equity Management, and Ryan Raser, GWR Management Congratulations Ruha and Ryan!

Be on the lookout for the next recruitment challenge!

Email members@haaonline.org for details.

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2026 HAA HONORS AWARDS

The

Best of the Best Suppliers

Here are the 2026 Houston Apartment Association Honors Award recipients for supplier service.

LEVINS

Supplier of the Year

Liz Levins, Gemstar Construction and Development Liz Levins is Account Executive for Gemstar Construction. She has been with Gemstar for more than four years and in the multifamily industry for more than 25 years.

“Liz Levins is a standout leader who embodies professionalism, service, and a genuine commitment to others. Through her involvement with the Houston Apartment Association and her role as Treasurer of this year’s Product Service Council, she continues to make a meaningful difference in the multifamily space.”

“What truly sets Liz apart is her ability to connect with people. She brings a natural confidence and positivity that makes every interaction feel authentic and engaging. Liz leads by example. Consistently supporting others, representing her company with pride, and encouraging those around her to reach their full potential. Her leadership is rooted in service, and it shows in everything she does.”

“Our industry benefits greatly from leaders like Liz. Those who inspire, uplift, and lead with both heart and purpose.”

Liz was HAA Expo Rookie of the Year in 2014 and a member of the HAA Forty Under 40 Class of 2012.

Her volunteer list is extensive: • HAA Ambassador ONE Society – 2012 Member; 2013-2019 Ambassador Team Captain; 2020-2021 Ambassador "ACE"; 2022-2023 Ambassador Chair • HAA NEXT Committee – 2012-2020 • HAA Political Action Committee (Steering Member) – 2015-current • HAA Product Service Council (Treasurer) - 2015-current • HAA Expo Committee– 2013-current • HAA Chili Cook Off Committee – 2014current (Booth Judge Team Captain 20192024) • HAA Resident Relations Committee "B" – 2016-2017 • HAA Community Outreach – 2015current • HAA Go-Getters – 2013-current • HAA Education Advisory Committee – 2022-current • TAA Board of Directors – 2019-current • TAA TSC – 2023-current • TAA NEXT Gen Committee – 2012current • NAA #GIVES Committee – 2024-current • NAA TSC – 2024-current Congratulations, Liz!

Rising Star Supplier of the Year

Mason Storrs, Century A/C Supply Mason Storrs is Territory Sales Manager for Century A/C Supply.

Mason joined the multifamily industry after leaving a career in broadcasting, working long hours overnight for an NBC affliliate in Midland/Odessa during COVID. When asked why he thought he was selected for this award, Mason said, “I’ve had so much support. I jumped into this industry head first, came from the news industry of all places, and was looking for a

place to call home. I owe this to everybody who helped me out. The WeDoTrash team, Ally Waste, Century A/C – they’re so awesome. And all of my friends and family in the industry, it’s such a special place.”

Mason is an active HAA member and volunteer with the NEXT Young Professionals Committee and he was selected as a member of the HAA Forty Under 40 Class of 2026.

Congratulations, Mason!

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ABODE FIND SONNY!

A D V E N T U R E S Click on Sonny the Star found somewhere in the online ABODE at ✨https://issuu.com/haa_abode/docs/abode_september_2026

✨ Subscribe to our YouTube Channel ✨ Email members@haaonline.org to enter!

✨

Follow that Star! Each month in ABODE, our hidden Membership Star, Sonny, will pop up somewhere in the online magazine. Your adventure is simple:

1. Find Sonny 2. Click, subscribe to @HAATV and 3. Email members@haaonline.org to enter!

One lucky winner each month will receive: 🏆 $50 Prize 📸 Your photo featured in the next ABODE magazine 🏢 Your company highlighted 📱 Recognition across HAA social media

Bonus for Supplier Winners: nder!

tar Fi S t s u g u A Meet our ene Gonzales Ir Lineups

Supplier winners will also receive: 🏆$200 toward a Full Page ABODE Ad 🔗 Clickable website link included 🎥 Option to include a video It’s a fun way to explore the magazine, discover new content, and maybe even see yourself featured in the next issue of ABODE. So start searching…

Where in the Digital ABODE will our Star appear this month?

On Site with ABODE Featuring HAA Honors Award Property Winners

Note: Properties are listed with owner/management at time of the award.

Each month, On Site with ABODE takes a closer look at winning HAA Honors Awards properties.

This month, we visit another of our 15 award recipients for 2026. See future ABODEs for more.

Aero on Upper Bay Built Before 1980 Property of the Year Property: Aero on Upper Bay Owner/Management: Banyan Equity Management Location: 18290 Upper Bay Road Units: 125 Web: https://www.liveataeroonupperbay.com/ Photos from Aero on Upper Bay The Aero on Upper Bay team delivers superior service, and it shows. The property achieved only 32.8% turnover and an impressive 80% renewal capture rate for 2025.

Maintenance efficiency is a top priority, with average work order completion time at just 1.3 days. The team engages residents proactively through a monthly client outreach program, contacting 88 residents and surprising 10 residents each month with special gifts for birthdays, retirements, anniversaries, milestones, or simply as a thoughtful thank-you. The community building is a cornerstone of life at Aero on Upper Bay, hosting monthly resident events, including holiday celebrations, “breakfast on the go,” patio contests, birthdays, pool parties, back-to-school gatherings, and after-school snacks.

Complaints are managed with hands-on attention. Team members walk units with residents, ensuring issues are understood firsthand, followed by consistent updates and scheduled repairs. To maintain and enhance the property, the property manager prepares a monthly project list with bids to proactively schedule preventative maintenance and preserve the asset. This includes exterior repairs and our signature “Hug a Building Monthly”, a dedicated initiative for scheduled building cleanups.

The percentage of long-term tenancy is also attributed to excellent service with 3% of resident over 10 Year terms -15% of residents over 5–10-year terms - 4 % residents 4-5 tear terms 10% residents with 3-4 Year terms and 20 % 2–3-year terms.

Unique amenities at Aero on Upper Bay include updated gas stoves and modern kitchens for effortless cooking; an outdoor barbeque area; fitness center; ornate exterior stairwells; large pool with loungers; covered parking; spacious floor plans averaging 897 sq. ft. with 3 and 4-bedroom options; fenced patio areas with gates; vaulted ceilings; and a prime location within walking distance to the nearby lake and the NASA Space Center.

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www.haaonline.org

Do you really know your applicant?

Comprehensive applicant screening tools available today can uncover financial and criminal background information. Proper screening can also reveal identity fraud issues, including stolen and fabricated identities, which may result in costly problems. Comprehensive screening using Rental Credit Reporting can also tell you who hasn’t paid rent, who has broken leases and who has received their deposit refund.

RCR provides Houston’s apartment industry with the most effective rental credit reporting tool available. RCR was established in 1977 to solve screening problems HAA founders felt plagued the local apartment industry. RCR has unsurpassed data on resident rental histories in the Houston region and gives your leasing staff immediate access to information about which prospects have fulfilled their leases and who have been residents in good standing.

a service of

in partnership with

To subscribe or to learn more, call RCR at 713-595-0300, email rcr@haaonline.org or visit www.haaonline.org.

Don’t miss Dr. Debbie’s latest video @HAATV!

Dr. Debbie’s Dozen

12 Success Strategies for Enhancing Your Career

Join Dr. Debbie for another powerful dose of motivation in her Success Series every month online in ABODE magazine!

Contact Information: Debbie Phillips Debbie@TheQuadrillion.com 404.787.4409 Scheduling & Event Coordination: Lorie Delk Lorie@TheQuadrillion.com

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DIRECTORY & BUYER’S GUIDE This is your ONE chance to advertise for ONE full year at ONE price!

Full page advertisers get preferred positioning on the buyer’s guide website. Your category listings will be moved to the TOP of the search page along + your company logo displayed at www.haabuyersguide.com as part of your printed advertisemnet space, as well as a live link to your printed ad. This is INCLUDED as part of your ad package and cannot be purchased separately.

Tab divider advertisers get all of the above PLUS a FREE rotating banner ad on www.haabuyersguide.com!

The Buyer’s Guide is the MUST-HAVE tool and preferred resource for every multifamily professional.

Expose your company to more than 3,400 apartment communities (757,000+ units) & over 800 management companies that rely on the HAA Buyer’s Guide.

2027 Directory & Buyer’s Guide ad space is now available!

Don’t miss out! Year-long visibility is within reach!

Email randa@haaonline.org to secure your advertisement.

The Go-Getters HAA’s MEMBERSHIP RECRUITERS

Empower Membership!

TOGETHER WE SHINE! Recruit and network with HAA!

HAA Management Member of the Month Alisha Cain, Greystar Alisha is an active HAA member who is passionate about leadership, professional development, and supporting the multifamily industry.

She is a Leadership Lyceum graduate and serves on the Education Advisory Committee and Membership Committee.

Alisha continues to stay actively engaged in HAA and the industry, and we appreciate the time and energy she gives to supporting our Association and its members.

HAA Supplier Member of the Month Karen Nelsen, Best Plumbing Karen is a longtime HAA member and dedicated supporter of the multifamily industry.

Over the years, she has consistently shared her time, knowledge, and expertise to strengthen HAA and support our members. Karen currently serves on the PAC Steering Committee, Education Advisory Committee, and Product Service Council.

She is also a volunteer instructor for Leasing 101 and HAA Credential courses and a past Co-Chair of the Ambassador ONE Society.Karen is a Leadership Lyceum graduate and holds both the CAM (Certified Apartment Manager) and CAS (Certified Apartment Supplier) designations, reflecting her commitment to professional development and education. She earned her CAS through HAA when the credential was offered.

Karen’s commitment to HAA, education, and our industry continues to make a difference!

Join us this year and recruit for HAA, you could win big!

Be a Star! Every new member recruited this year earns a chance to draw for gift cards and other prizes. There will be a $250 Cash prize awarded to the top recruiter each quarter and a $1,000 drawing at the end of the year for everyone who recruits at least one new member this year!

Go-Getter Meetings are from 4 p.m. to 6 p.m. at Cottonwood, 3422 N Shepherd Drive.

Meeting dates: September 17 and December 10

Shoutout to our Membership Committee – the real stars behind choosing our Member of the Month and helping members shine!

Empower your Membership, Together We Shine! ✨

THE GO-GETTERS ARE THE BACKBONE of the Houston Apartment Association. By recruiting new members, the Go-Getter Club helps both new management and supplier companies and the association grow for the future.

To join the club and get going on recruitment, see online at www.haaonline.org or contact the Membership Department at members@haaonline.org.

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The Go-Getters 2nd Quarter Meet & Greet at Cottonwood Sponsored by Redevelopment Services and Sherwin Williams Top Producers for the Quarter (a 3-way tie!): 🏆 Ryan Raser, GWR Management 🏆 Terri Clifton, Better World Properties 🏆 Candis Mohr, AAA Plumbers We also had the privilege of hearing from Honorary Life Members Tina Cavaco and Terri Clifton, who have each recruited more than 100 new members to HAA! They shared valuable advice, welcomed our new members, and inspired everyone to make meaningful connections and get involved.

MORE PHOTOS

HERE

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Get out there this year!

Shake some hands, make some connections!

Get in the know with these FREE informative online orientation sessions.

Learn about member benefits and how to get involved with your HAA.

EMPOWER MEMBERSHIP!

TOGETHER WE SHINE! Join HAA and HAA Past President John Boriack for

Membership 101 via Zoom 12:30 p.m. to 1:30 p.m.

• October 28

Visit www.haaonline.org/events for details.

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The Ambassador ONE Society HAA’s WELCOMING COMMITTEE

The Supplier Network

HAA’s Ambassadors collect backpacks for the YMCA and network with members.

Ambassador ONE Society members with at least 10 points, ranked by points earned: 1472 Furniture Options Dennis Juarez 551 Superscapes Juana Reyes 352 Precision Appliance Leasing Steve Griffith 347 Renvoa One Dustin Hawkins 296 Yanelis Capote Guerrero Sherwin Williams 191 Encore Services Melanie Morales 137 Lineups Irene Gonzalez 135 Fire Reconstruction Inc Jennifer Coleman 129 Lineups Lucas Blancas 126 Penn Apartment Staffing Doris Martinez 121 American Water Savings Chris Agner 101 Bayou City 360 Jeff Djayasaputra 95 Hentana Construction LLC Daniel DeTrinis 86 Electricity On Meoshe Hennesy 77 Stealth Renovations Kerra Fitzgerald 62 Insurica Scott Newell 60 Redevelopment Services Adoteh Joseph Akue 54 Go Painting N Houston Debbie Stinson 52 CORT Furniture Rental Jackie Rowan 42 Century Air Conditioning Supply Crystal Varela 34 Best Plumbing Karen Nelsen 29 Sherwin Williams Auri Verser 28 HD Supply Shannon Day 27 Gatby Griffin Simpson 26 Fortech Solutions Inc. Samvel Mamyan 22 360 Fire & Flood Property Restoration David Loeb 21 Air Express Construction & Plumbing Angel Martinez 17 Redi Carpet Bo Hang 17 Northwest Construction Group Facundo Villarreal 17 The Liberty Group Victoria Sepulveda 17 Steward Trash Valet Service Yvonda Lewis 17 Lincoln Waste Solutions Virginia Taylor 16 The Nitsche Group Abby Skowron 15 InterSolutions Crystal Murillo 14 Century Air Conditioning Supply Giovanna Gone 14 Flooring Warehouse Tracey Leach-Moore 14 Sherwin-Williams Carol Berglund 14 Appliance Warehouse Jennifer Jacks 14 Century Air Conditioning Supply Medley Guzman 14 Texas Pressure Washing Stephen Cleary 13 Camp Facility Services Xochitl Flores 13 Ferguson Facilities Supply Clinton Hudson 13 Jonathan Bartholomew Artisent Floors 13 Flooring Warehouse Paola Magana 12 American Fire System Inc. Tammy Broadway 12 Construction Freedom Derek DeVries 12 RAM Construction Chad Davis 12 Poolsure Chloe Griffin 12 Gemstar Construction Liz Levins 12 Floor Merchant Mo Aly 11 Encore Services David Gonzales 11 Chadwell Supply Marivel Bownds 11 Appliance Warehouse Roosevelt Fuller 11 Sherwin Williams Ryan Bruner 10 Century Air Conditioning Supply Mason Storrs 10 ParkM Abe Shoubash 10 Redi Carpet Sales of Houston Arely Pena 10 Core Distributing Caldwell DeVries 10 Craven Carpet Delaney Taylor 10 Best Trash Eliott Cloninger 10 Tejas Softwash James Seay 10 BrightView Landscapes Kelby (K.C) Catchings 10 Earthtones Larry Gattis Ambassadors earn points by sharing leads, making introductions and visiting communities to promote HAA events and news.

July Top Producers: 1. Irene Gonzalez, Lineups - 130 points (Power Partners) 2. Steve Griffith, Precision Appliance Leasing – 120 points (Power Partners) 3. Lucas Blancas, Lineups – 120 points (Power Partners) 4. Chris Agner, American Water Savings – 113 (Power Partners) July Graduates: Alex Knoll, Mattco Roofing, Game ChangHAAs Alexis McDaniel, RAM Construction, Game ChangHAAs Gaby Rocafort, Century A/C Supply, Game ChangHAAs Aziel Ticas, Tow Ops Wrecker Service, Maroon MHAAdness Chelsea Bailey, Gatewise, Maroon MHAAdness Faith Blankenship, Lincoln Jacob Construction, Maroon MHAAdness Kelby (K.C) Catchings, BrightView Landscapes, Maroon MHAAdness Leigh Ballinger, Glass Doctor of Greater South Houston, Maroon MHAAdness Eliott Cloninger, Best Trash, Power Partners Justin Brock, Pet Waste Pros, Power Partners Paola Magana, Flooring Warehouse, Power Partners Srinivas Rao, Clean Paws Katy, Power Partners

THE AMBASSADOR ONE SOCIETY is an organized network exchange that helps supplier partners build their business contacts within HAA. It’s the perfect way for new suppliers to get started with the association. Group members share leads, make introductions and support HAA and its members. For details on how to join and for meeting dates, visit www.haaonline.org/ambassadors or contact the Membership Department at 713-595-0319, or email members@haaonline.org.

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Team photos at left, from top: First place – Power Partners - 673 points Second place – Game ChangHAAs - 355 points Third place – Maroon MHAAdness - 58 points

Mark your calendars and join us!

Ambassador ONE Society meetings: September 2, October 7, November 4, no December meeting The meeting spot is Kirby Ice House, 1015 Gessner Road, Houston, Texas 77055. www.haaonline.org

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ONLINE

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Welcome Mat Introducing HAA’s NEW MEMBERS OWNERS 2 Brothers Management Brandon Holley

3120 SW Fwy #101 Pmb 452568 Houston, TX 77098 (713) 992-1825 Oakcliff Randall Beauregard Bilvee Investments LLC William Baker

1107 Sydney Ln Friendswood, TX 77546 (281) 808-4262 Selder General Colony Colonial Ridge Campus Life & Style Heather Tobey

S&R Investment Group Carlette Green

Ezee Fiber Ashley Havard

Team Traction, Inc Teresa Bain

11041 Shadow Creek Pkwy Pearland, TX 77584 (713) 909-7515 Yellowstone K&D Shroeder Wharton Oak Haven

5959 Corporate Dr #200 Houston, TX 77036 (281) 407-2602 Internet Service Provider, Telecommunications Services

333 Cypress Run #150 Houston, TX 77094 (832) 612-0755 Business Coaches & Consultants, Management Consultants

Frontdesk AI Dea Skenderi

Universal Construction of US Maria Gonzalez

148 Lafayette St New York, NY 10002 (973) 830-9213 Call Center - Leasing Service, Apartment Leasing

2245 N Main Pearland, TX 77581 (713) 539-0387

SUPPLIERS

Incentivefox Mark Tepper

America's Smart Home and Businesses Gary Dennis

10285 W Lincoln Hwy Frankfort, IL 60423 (630) 756-2653 Referral Services, Marketing Consultants & Services

1341 West Mockingbird Ln #600W Dallas, TX 75247 (800) 372-2829 Security Consulting Service, Security Guard/Patrol Service Referred by Candis Mohr, CAS

Spirit Management Services, LLC Ashley Nauracy

1010 Washington Blvd #200 Stamford, CT 06901 Ohm

7717 SW Pky Bldg 1-200 Austin, TX 78735 (512) 956-7577 Tower 5040 LifeTower

2880 Broadway Bend Dr Bldg 3 Pearland, TX 77584 (832) 745-2721 A/C Contractors, A/C Systems Cleaning, Air Duct Cleaning, Air Purifying & Cleaning Equipment, HVAC Contractors

Emerson Heights Tasha Shelton

Bang It Services Inc Mike Villacis

Leasing Ofc 521 W Milam St Wharton, TX 77488 (979) 999-1115 Emerson Heights Apartments Nachattar LLC Aracely Puente

2635 Tim St Houston, TX 77093 (832) 343-6060 Avenue Casitas OneWall Communities Courtney Troka

707 Summer St Stamford, CT 06901 (646) 596-7068 Dover Pointe Kendall Manor Prime Space Investments, LLC Alexandra Orzeck

3115 Bammel Ln Houston, TX 77098 (713) 410-6429 Summer St Apts Summer St Casa Regard Property, LP Connie Lopez

8877 Lakes of 610 Dr Houston, TX 77054 (713) 661-8877 Regard at Med Center

10690 Shadow Wood Dr #105 Houston, TX 77043 (832) 767-1581 Gutters & Downspouts, Painting Contractors, Remodeling & Repair-Building Contractors, Roofing Contractors Callaway Services Chris Henderson

2919 1/2 E Sam Houston Pkwy S Pasadena, TX 77503 (713) 240-7564 General Contractors, HVAC Contractors, Mold Remediation, Remodeling & Repair-Building Contractors, Fire/Water Damage Restoration

Watchful Guard Eddie Rashiq

Jansen Adjusters International Tony Alaniz

922 W Greens Rd Houston, TX 77067 (888) 355-5796 Insurance Consultants, Public Adjusters, Disaster Recovery/Relief, Disaster Preparedness Service Referred by Israel Garza, III, CAS Latchel Josie Gipe

1111B South Governors Ave Dover, DE 19904 (704) 253-3530 Ancillary Revenue Providers, Mobile Applications & Software Quick Roofing LLC Kerry Quick

925 E Kennedale Pkwy Kennedale, TX 76060-3225 (817) 477-0999 Roofing Contractors, Roofing Consultants

Cardinal Foundation Services Mitchell Murphy

Resident Connect Services Jeffrey Mouton

8621 Hidden Meadow Dr Fort Worth, TX 78942 (972) 656-8251 Concrete Repair, Foundation Repair

301 S 9th St #225 Richmond, TX 44769 (713) 724-8033 Electricity Providers, Internet Service Provider

Cosign, Inc. JE Steiner

Silvas Cleaning and Remodeling Maricela Silva

651 Old Mt Pleasant Ave #112 Livingston, NJ 07039 (914) 200-4771 Security Deposit Alternatives, Resident Screening Service

9525 Katy Fwy #213 Houston, TX 77024 (281) 702-8899 General Contractors, Painting Contractors Referred by Bo Hang

ALL SUPPLIER MEMBERS are listed online at www.haabuyersguide.com, searchable by product/service category or company name. www.haaonline.org

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Portfolio Changes The following owner/management companies have added the listed properties to their portfolios: • 2 Brothers Management: Randall, 11 units at 108 & 410 Randall St in Pasadena; Beauregard, 28 units at 415 N Beauregard in Alvin; and Oakcliff, 14 units at 2708 & 2712 Oakcliff St. • American Realty Investors: The Daphne, 352 units at 1800 El Paseo St. • Artisan Realty Co: Skytop, 192 units at 2455 N Frazier St in Conroe.

• Avenue5 Residential: Cypress Creek at Fayridge, 152 units at 14155 Fayridge Dr; Allora Med Center, 366 units at 10191 Main St; and Cypress Creek at Wayside Dr Apts, 200 units at 14220 S Wayside Dr. • Balfour Beatty Developments Inc: Avanti Cityside, 378 units at 7373 Ardmore St. • Campus Life & Style: LifeTower, 483 units at 6919 Main St, and Tower 5040, 147 units at 5040 Calhoun Rd. • Cottage Green Rentals: The Cottage Green Tomball, 287 units at 13910 Brown Rd in Tomball, and Boardwalk Village, 203 units at 2422 S Loop 336W in Conroe.

• CWS Apartment Homes LLC: Bellrock Summer Street, 375 units at 3030 Summer St, and Bellrock Sawyer Yards, 327 units at 1215 Sawyer St. • Dakota Enterprises: Meridian City Park, 216 units at 2620 Almeda Genoa.

• Greystar: Glade at The Groves, 336 units at 10902 Pine Peak Wy in Humble; Everleigh Katy, 250 units at 22777 Franz Rd in Katy,; and Gardens at Greenhouse, 180 units at 4854 Greenhouse Rd.

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• Ironhold Asset Management: Cedar Gate, 52 units at 1325 Cedar Post Ln. • Mayfair Management Group LP: Falls of Westpark, 356 units at 6130 Southwest Fwy; Falls of Chelsea Lane, 208 units at 8039 Boone Rd; Falls at Braeburn, 292 units at 9707 Braeburn Glen Blvd; and Falls at Miami Gardens, 442 units at 9540 Kempwood Dr. • Nachattar LLC: Avenue Casitas, 84 units at 2635 Tim St. • Oak Leaf Mgmt Co: Newport at Clear Lake, 144 units at 15900 Space Center Blvd.

• Partin Properties LLC: 11 Eleven, 314 units at 1111 Blalock Rd. • Portico Property Management: Clear Creek Landing, 200 units at 11717 Beamer Rd; Hadley Midtown, 337 units at 2303 Louisiana St; and Bellrock Memorial, 352 units at 1148 Silber Rd. • Prominent Banyan Investment LLC: Banyan Shores, 208 units at 8800 Hammerly Blvd.

• RPM Living: Venue at Museum District, 224 units at 5353 Fannin St, and Bellrock Market Station, 329 units at 24002 Colonial Pkwy in Katy.

• S&R Investment Group: Wharton Oak Haven, 48 units at 2910 Old Lane City Rd in Wharton, K&D Shroeder, 28 units at 5938 Schroeder Rd; and Yellowstone, 13 units at 4001 Yellowstone Blvd.

• Sisters Property Management LLC: Jackie of Houston, 40 units at 2005 Jacquelyn Dr.

www.haaonline.org

• Space City Lofts, LLC: Zion Village, 50 units at 3154 Gray St. • Spirit Management Services, LLC: Ohm, 573 units at 18036 Park Row Blvd.

• Stewardship Development: Saddle Creek Village, 72 units at 15960 Kuykendahl Rd. • Stonemark Management Company: The Crawford at Grand Morton, 336 units at 23223 First Park Dr in Katy, and Tessa at Katy, 312 units at 150 Cobia Dr in Katy.

• Tarantino Properties Inc: La Serena, 324 units at 1855 Wirt Rd, and Falls of West Oaks, 288 units at 4034 Highway 6 S. • Texas Inter-Faith Housing Corp: Northpark Garden Villas, 98 units at 20710 Imperial Valley Rd. • Trinity Property Consultants: Renew Seabrook, 316 units at 2601 N Repsdorph Rd in Seabrook.

• Urban Genesis Residential: CO/OP Farmers Market, 327 units at 1690 North Loop.

• Westdale Asset Mgmt Ltd: Asheville at Spring Branch, 336 units at 10800 Clay Rd. • ZRS Management LLC: Lenox Clear Creek, 336 units at 16200 State Highway 3 in Webster.

Have something to report from your company or for yourself? Email us your news at comm@haaonline.org.

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On the Scene with the HAA NEXT NEXT Breakfast Thursday, July 30 at the HAF Education Center Sponsored by Northwest Construction Group and Houston Roofing & Construction The July NEXT Breakfast featured speaker Sonnie Sullivan, Knightvest Residential, who shared valuable insights on how to battle burn out and manage anxiety as a multifamily professional.

MEET THE NEXT GENERATION OF HAA LEADERSHIP. This niche group within HAA is dedicated to the networking and professional development needs of HAA’s young professionals. Network with your peers and grow your career together among the next generation of HAA leadership! To Learn how to become involved with NEXT, see online at www.haaonline.org/next.

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Sponsored by Apartments.com Chadwell Supply

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Index of Advertisers By CATEGORY

A/C Supplies

Paint

Swimming Pool Service

Century A/C Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 281-530-2859 . . . . . . . . . . . . . . . www.centuryac.com

Behr Paint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 800-431-3000 . . . www.homedepot/proxtra.com

Poolsure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 800-858-POOL . . . . . . . . . . . . . . . www.poolsure.com

Electric Contractors

Management Companies

HAA Products & Services

Brandt Electrical A/C & Heating Services . . . . .31 281-693-3383 . . . . . . . . www.brandtelectrical.com

Greystar . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.greystar.com/careers

Rental Credit Reporting . . . . . . . . . . . . . . . . . . . . . .39 713-595-0300 . . . . . . . . . . . . . . www.haaonline.org/rcr

Foundation Repair

Q10 Property Advisors . . . . . . . . . . . . . . . . . . . . . . . .13 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . admin@q10pa.com

Church Foundation Repair . . . . . . . . . . . . . . . . . . .10 713-468-8400 . . www.churchfoundationrepair.com

Personnel Agency

General Contractors

ASAP Personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 972-432-6667 . . . . . . . . . . . . . . . . . . . www.asapdo.com

MultiFamily Services . . . . . . . . . . . . . . . . . . . . . . . . .50 713-266-9100

Plumbing Contractors

RENCON . .Inside Front Cover, Inside Back Cover 713-666-3636 . . . . . . . . . . . . . . . . . . . . www.rencon.com

AAA Plumbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 713-462-4753 . . . . . . . . . . . . . . . . www.aaaplumbers.com

White Wing Construction . . . . . . . . . . . . . . . . . . . .23 936-448-7729 . . . . . . . . www.whitewingconst.com

Glass – Plate, Window, Etc.

HAA reserves the right to reject any advertising if its content is inappropriate or inconsistent with HAA’s standards for publication or HAA’s business interests, in HAA’s sole opinion.

Screens Ameristar Screen and Glass . . . . . . . . . . . . . . . . . .51 713-683-6767 . . . . . . . . . . www.ameristarglass.com

Ameristar Screen and Glass . . . . . . . . . . . . . . . . . .21 713-683-6767 . . . . . . . . . . www.ameristarglass.com

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MarketLine From NATALIE DUKE, Sales Manager, MRI ApartmentData MRI Real Estate Software

www.haaonline.org

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Back Page with News from around the COMMUNITY

Thank you to our members for supporting HAA’s Operation Backpack benefiting the YMCA. Thanks to our generous donors, 754 backpacks, 22 lunch kits and 35 supply items were collected for children starting the school year.

Thank you, donors!

Tammy Broadway, American Fire Systems Alyssa Norris, Intersolutions Chris Agner, American Water Savings Emily McAnelly, Sherwin Williams Virginia Taylor, Lincoln Waste Yvonda Lewis, Steward Trash Paige Friesen, Native Smart Properties Elliot & Jacey Grey Natalie Porter, Houston Roofing & Construction Andy Gonzalez, G&H Trash Valet Living Xochitl Sheffield, CAMP Facility Services Plantation at Quail Valley (Parawest) First Onsite Resoration Greystar Carina Bryars, Valet Living Blaise Spitaleri, Rasa Floors

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Alders Cross Creek (Greystar) Steve Griffith, Precision Appliance Leasing Bo Hang, Redi Carpet

United Apartment Group Sparrow Partners RPM Living G&H Valet Trash Plus all of our anonymous Amazon gifters! www.haaonline.org

Houston Apartment Association 4810 Westway Park Blvd.

Houston, Texas 77041

Want to Join a Winning Team?

GREYSTAR IS HIRING Positions Available: Community Managers Assistant Community Managers Leasing Professionals Maintenance Roles

Benefits: Up to 15 Vacation Days, including Sick Days, Personal Days, and Birthday Off Up to 8 Weeks Continuous Paid Parental Leave Extensive Medical Plan Coverage Employer Matching 401(k) Housing Benefits Cellphone Reimbursement

Apply at:

www.greystar.com/careers

Scan To Apply