Improved Member Services Coming to West Center
On June 26, the GVR Board of Directors gave the thumbs-up to a plan to improve member services: renovate the lobby at West Center.
THE GOALS
1. Consolidate business services in a single location Currently, members go to the Administrative Offices for some transactions, and to the box office at West Center for others. The division of services is clear as mud to many members who are understandably frustrated at finding themselves at the “wrong” desk. Bringing all the service desks to a single location will provide a one-stop shop for members to easily buy event tickets, purchase guest cards, replace lost cards, make changes to deeds, or add additional cardholders to their accounts.
2. Improve access. For new members, the Administrative Building is hard to spot, and sometimes harder to park near. In the winter months, the lots are often full even when half the staff park off-site. With directional signs already in place on La Canada and Continental, West Center is easier for new and prospective members to find, and parking is very rarely an issue.
Like all customer services, the workload ebbs and flows through the day. Having a consolidated crew means more opportunities for extra hands to step up to the counter when the lines get long.
The box office expansion planned for this area will not displace any current member activities.
3. Improve GVR’s first impression. There is not much about the Administrative Offices that suggests to new or prospective members that they are about to encounter a menu of recreation opportunities that is truly an astonishing value. At West Center, new members can readily tour a pool and tennis and shuffleboard facilities. They will be able to visit three arts and crafts workshops and get a sneak peek at many other club and class offerings via The Artisan’s Shop. Once in the building, the Events and Entertainment offerings will be on display and there’s a good chance the Table Tennis Club will be having a bit of rousing fun in the auditorium.
Members will be greeted by customer service staff when they enter the renovated lobby. Art, ample seating, and information about the Events and Entertainment programs will provide notable improvements over the current space at the Administrative Offices.
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MAIN ENTRANCE FOYER
RECEPTION COUNTER
CONTACT US 520-625-3440
Operational matters
email: hotline@gvrec.org
Board policy matters email: board@gvrec.org
West Center Customer Service 520-625-0288
RECREATION SERVICES
NORTH CAMPUS 520-648-7669
Includes: Abrego North Casa Paloma I
Casa Paloma II
Continental Vistas
JULY BOARD &
East Center
Las Campanas
NEW PHONE NUMBERS!
SOUTH CAMPUS 520-838-0169
Pickleball Center
West Center
Includes: Abrego South Canoa Hills Canoa Ranch Del Sol Clubhouse
COMMITTEE
MEETINGS
PLANNING AND EVALUATION COMMITTEE
Monday, July 15, 1:30–3pm West Center Room 2 / Zoom
FISCAL AFFAIRS COMMITTEE WORK SESSION
Tuesday, July 16, 1:30–3pm West Center Room 2 / Zoom
Any change in meeting status will be announced on the GVR website calendar.
Can’t attend a meeting in person? Scan this QR code for ZOOM meetings.
BOARD MEETING HIGHLIGHTS
Center Operations Assistants (Yellow Shirts) 520-343-2440
Desert Hills
Madera Vista
Santa Rita Springs
GVR BOARD
GVR BOARD OFFICERS
President: Marge Garneau
Vice President: Bart Hillyer
Secretary: Jim Carden
Treasurer: Carol Crothers
Assistant Secretary: Candy English
Assistant Treasurer: Nellie Johnson
GVR BOARD COMMITTEE CHAIRS
Audit Committee: Nancy Austin
Board Affairs Committee: Bart Hillyer
DIRECTORS
Nancy Austin
Kathi Bachelor
Barbara Blake Beth Dingman
Bev Lawless
Joe Magliola
Financial Affairs Committee: Carol Crothers
Investments Committee: Nellie Johnson
Nominations & Elections Committee: Barbara Blake
Planning & Evaluation Committee: Jim Carden
Email: board@gvrec.org
In a regular meeting on Wednesday, April 26, The Board of Directors took the following actions:
• Approved proposed West Center lobby renovation project to consolidate member and customer services
• CPM Change in Part 2 Section 2 2.1.1.C.1: Passed unanimously to change the one word from Work Session to Orientation
• CPM Change to Part 3 Section 6 3.6.2.B.2: Passed unanimously to approve the added language to Part 3 Section 6, 3.6.2.B.3: if two or more GVR board candidates receive an equal number of votes from the GVR membership in the GVR annual election, after recount by the entity responsible for counting the said votes, the current board president shall determine by single coin flip (if just two candidates are tied) or multiple coin flips if three or more candidates are ties), in the presence of the tied candidates, the final order of finish for said candidates
• Discontinue limiting Board Directors to speaking only twice during the discussion: Failed
• Add member comments to work session agenda: Passed
• Approve Fiscal Affairs Committee Action Plan: Passed
• Legislative changes to the Membership Change Fee: Passed to approve the addition of number three in Corporate Policy Manual section 1.1.6, under letter A, to read, “Exceptions provided by statute”
Did You Know?
FIND ME!
Please locate this sign at your local GVR fitness center for quick access to essential information. Each sign includes:
• Address of center
• COA phone number
• Name of center
Emergency information signs are now posted at all GVR fitness centers. For non-emergencies or to report an injury, contact the onsite Center Operations Assistant at 520-343-2440. Stay safe!
Letter from the President
We hope you were able to join us at the Del Sol Clubhouse ribbon cutting on July 4th. It is exciting to try something new and a clubhouse is new to GVR. Let us know what you think about this recreation center. We are still looking at what if any type of food/beverage service can be added and will let you know what we come up with.
The Board met with staff about club space at the West Center. After working through all options, it was decided that staff would look at a plan to increase the woodshop space; give lapidary more room and make the artisans shop larger. The next step is the redesign of the area then meeting with the club officers to get their input. I will let you know as this moves forward.
The Committees have been meeting. Board Affairs under Bart Hillyard has already put forth some changes to the Corporate Policy Manual. Fiscal Affairs is looking at the capital improvement policy and procedure but has not brought anything to the Board as yet. Nominations and Elections is working to find people to run for the board next year. Being a Board member is not for everyone but it can be very rewarding. Contact Nanci Moyo, Administrative Supervisor, at 520-838-0144 for more information on how to join the board. We will add three members next year.
Thank you for sending us your comments. Contact us through board@gvrec.org, come to committee meetings and/or join us for the monthly Board meetings.
—Marge Garneau, Board President
Children’s Pool Hours
West Center
Weekdays: Noon–9pm · Weekends & holidays: ALL day
Abrego South Daily: 4–6pm
All other pools Daily: 11am–1pm AND 4–6pm
a great
No guest pass required for kids! Children 17 and younger must be accompanied by an adult at all times. Children six and younger must have an adult in the pool with them at all times.
Discover some great summer classes
Celebrate Independence Day and explore new interests with GVR’s summer courses. On July 5, join Introduction to the Native American Flute to learn to create haunting melodies.
In August, GVR offers a new class: An Introduction to Myofascial Release and Myofascial Self-care and Stretch to enhance mobility and aid in pain recovery. The fascia, crucial for muscle health, requires attentive care and maintenance.
Explore new interests this summer with beginner yoga classes for mindbody improvement, and Introduction to the Visual Arts and Introduction to the Clay Studio for creative expression.
If you’d like to suggest or teach a class, feel free to email Steve at SteveS@GVRec.org. GVR is committed to growing our Leisure Education program based on what our members are interested in learning.
SUNDAY MONDAY TUESDAY WEDNESDAY
Movie, $2 The Boys in the Boat 2pm and 7pm
Auditorium
International Joke Day
JULY 2024
Del Sol Clubhouse Ribbon-Cutting 12–2pm Paint & Sip Wine Glass Painting 12–2pm CH Saguaro Room
GVR Billiards Club Party Pool 5–8pm WC Billiards Room
National French Fry Day (Second Fry-day)
GVR Artisans’ Shop Extra Sweet Saturday 10am–2pm West Center
Amigas Coffee Time 9–10:30am SRS Anza room
AmigOs Meet & Greet 9–11am EC Auditorium National Wine & Cheese Day
August 16, 5–8pm Las Campanas Member/Guest $30 Canoa Hills Saguaro Room Thursday, July 18, 12–2pm Member/Guest $50
THE PLAN
1. The west side of the lobby will remain largely unaltered, preserving the gallery space and seating area that members currently enjoy. The central area across from the entrance doors will feature a reception counter equipped with workstations for customer service staff during the work day. This reception counter will moonlight as a refreshment bar during GVR events.
2. The box office will be expanded into the open floorspace on the east side of the main entrance. It will house three offices where members can meet privately with staff for real estate, finance, and inheritance conversations.
The refreshed lobby is set to become a hub of activity, offering a blend of functionality and hospitality. Members can expect a space that not only meets their business needs but also provides a welcoming environment for socializing and enjoying events. Best of all, no significant space closures are anticipated with this project.
Staff will begin pursuing construction drawings and bids in July. Stand by for updates!
Prioritizing Member Safety: GVR’s
Monsoon Precautions
The monsoon season in Green Valley is a beautiful yet potentially hazardous time. To enjoy it safely, please follow safety protocols, stay updated on weather conditions, and be mindful of local wildlife.
While GVR staff can’t control the weather or wildlife, they work hard to ensure everyone has a safe and pleasant experience. Closing pools and dealing with insects isn’t fun, so we appreciate your patience during these times. Remember, these measures are in place for everyone’s safety, even if they might be inconvenient.
Staff uses the WeatherBug app to monitor storm activity, providing real-time data on wind speed, direction, and radar images.
They log every lightning strike, and the app notifies them about approaching storms, helping them decide when to close and reopen the pools. You can download the WeatherBug app from Google Play or the iPhone App Store to access the same information.
Following the National Lightning Safety Institute’s guidelines, GVR staff close pools and clear pool decks whenever lightning is detected within five miles. Please leave the pool deck right away when this happens. Since monsoon storms can pop up suddenly, quick action is really important. Pools usually reopen 30 minutes after the last lightning strike, unless another storm is nearby, to make sure it’s safe for everyone to return.
View of the WeatherBug app
July Events & Entertainment
For tickets or to reserve a table, please call 520-625-0288. For more details, visit GVRec.org.
JULY 4, Thursday, 12–2pm You’re invited to the Del Sol Clubhouse Ribbon-Cutting
Join CEO Scott Somers and the GVR Board Directors for a ribbon-cutting to celebrate the grand reopening of the newly renovated Del Sol Clubhouse. Enjoy light refreshments, a ribbon-cutting ceremony, and explore the new space.
3355 South Camino del Sol July 4, 12–2pm
JULY 4, Thursday, 5:30–8:30pm Stars, Stripes, and Sparklers Bash: A July 4 Spectacular!
JULY 18, Thursday, 12–2pm Paint
‘N Sip: Wine Glass Painting
Sip, swirl, and let your creativity flow as you paint two beautiful wine glasses guided by Paint the Town’s talented instructors. Dive into a palette of flavors with delectable appetizers and enjoy two adult beverages to fuel your inspiration. No need to stress about supplies—we’ve got you covered!
Canoa Hills Center
Member/Guest $50
Many July, August, and September events are sold out! Don’t miss out on future happenings— visit GVRec.org and sign up for the eBlast to stay updated on upcoming GVR events.
July Movies
Movies are general admission and $2 (cash only) for GVR members and their guests. Please go to GVRec.org for details.
Wonka
Tuesday, July 9
The Boys in the Boat Tuesday, July 23
August Events & Entertainment
For tickets or to reserve a table, please call 520-625-0288. For more details, visit GVRec.org.
AUGUST 14, Wednesday, 8:30am–6pm
Take Me Out to the Ballgame
AUGUST 16, Friday, 5–8pm
Hawaiian Luau Party
Join GVR friends for a lively Hawaiian-themed party featuring delicious island cuisine, music, and a special performance by GVR’s own Hawaiian dancers “The Hula Sisters”. Be sure to wear your brightest shirts and grass skirts for the Hawaiian attire contest.
The Hula Sisters have teamed up with the Amado Food Bank. We invite you to contribute with a donation, whether it be monetary or non-perishable food items.
The menu includes two adult bevies, Huli Huli chicken, Honolulu chicken, rice, macaroni salad, and pineapple. A vegetarian option is available upon request.
Las Campanas
Member/Guest $30
Many July, August, and September events are sold out! Don’t miss out on future happenings— visit GVRec.org and sign up for the eBlast to stay updated on upcoming GVR events.