GVRNow!

GVRNOW!

2022 GVR MEMBER SURVEY RESULTS

Preliminary results are in, and we're pleased to share some of the results here. Thanks to all who took the time to share their thoughts. As you know, the Member Survey is just one way members can provide feedback to GVR so if you weren't able to participate, please feel free to email hotline@gvrec.org, or drop off a written message at any customer service desk or in any suggestion box. Staff are pleased to report that the survey sample group says we are on track with improvements, with plenty of room to keep moving in the same direction.

The sample accurately reflects the attitudes of the wider GVR membership at a 95% confidence level (industry standard) within a 3% margin of error. The sample response rate for this survey was 18%.

GVR value for money

"Value for money" could be viewed in terms of cost, quality, or a combination of both. Which one of the following best describes how you see "value for money"?

How would you rate the "value for money" of GVR?

64% rate the value for money of GVR as good or excellent

11% rate it very poor or poor

January 25, 2pm

GVR 2022 Member Survey Results 10

Complete results of the 2022 Member Survey will be presented at a regular Board Meeting, Wednesday, January 25, at 2pm. Members are welcome to attend in person or via Zoom, using a link posted at GVREC.org.

CONTACT US 520.625.3440

For operational matters hotline@gvrec.org

For Board policy matters board@gvrec.org

Canoa Hills Customer Service (520) 625-6200 Lunch 11:30am-12:30pm

East Center Customer Service (520) 625-4641 Lunch 12:30pm-1:30pm

Las Campanas Customer Service (520) 648-7669 Lunch 11:30am-12:30pm

West Center Customer Service (520) 625-0288 Lunch Noon-1pm

GVR INFO

MAJOR CENTERS — Rec Staff

Open daily 5:30am-9pm

Canoa Hills

Canoa Ranch Desert Hills East Center Las Campanas Santa Rita Springs West Center

SATELLITE CENTERS

Center Operations Assistants (Yellow Shirts) 520-343-2440 All Satellite Centers 520-549-9733 Open daily 5:30am-9pm

(520) 631-7151 (520) 631-0761 (520) 631-8060 (520) 631-8072 (520) 631-7068 (520) 631-8092 (520) 631-7909

JANUARY BOARD & COMMITTEE MEETINGS

AUDIT COMMITTEE No meetings scheduled

BOARD AFFAIRS COMMITTEE

Tuesday, January 10, 1:30–3pm – WC Rm 2/Zoom

FISCAL AFFAIRS COMMITTEE

Tuesday, January 17, 1:30–3pm – WC Rm 2/Zoom

INVESTMENTS COMMITTEE

Wednesday, January 18, 9–10:30am – WC Rm 2/Zoom

NOMINATIONS AND ELECTIONS COMMITTEE

Thursday, January 19, 1:30–3pm – WC Rm 2/Zoom

PLANNING AND EVALUATION COMMITTEE

Thursday, January 12, 1:30–3pm – WC Rm 2/Zoom

2023 BOARD CANDIDATES

The members list below submitted complete applications for candidacy in the 2023 Board of Directors election. From January 2 through January 19, interested parties can join the slate of candidates by successfully completing a petition process. For more information on the petition process, email Nanci Moyo at Nancim@gvrec.org or call 520-838-0144.

Kathi Bachelor

Barbara Blake

Carl Charette

Marjorie Garneau

Beverly Lawless Joseph Magliola

Eric Sullwold Richard Sutherland

Abrego North Abrego South Casa Paloma I Casa Paloma II Continental Vistas Madera Vista Pickleball Center

GVR BOARD MEMBERS

GVR BOARD MEMBERS

President: Kathi Bachelor

Vice President: Donna Coon

Secretary: Bart Hillyer

Treasurer: Carol Crothers

Assistant Secretary: Laurel Dean Assistant Treasurer: Jim Carden

DIRECTORS

Nancy Austin Barbara Blake Ted Boyett Beth Dingman Steve Gilbert Bev Lawless

GVR BOARD COMMITTEE CHAIRS

Audit Committee: Nancy Austin

Board Affairs Committee: Donna Coon

Fiscal Affairs Committee: Carol Crothers

Investments Committee: Bev Lawless

Nominations & Elections Committee: Beth Dingman

Planning & Evaluation Committee: Bart Hillyer

Email: Board@gvrec.org

Watch announcements for any change in meeting status on the GVR website calendar updated daily.

DID YOU KNOW?

New! GVR members are now welcome to use most rooms and the picnic areas on a drop-in basis between reservations. Look for a schedule posted outside the door to the room. The gray blocks indicate when the room is in use (they include set-up and tear-down times).

This means members may play the piano, enjoy a hand of cards with a friend, practice dance steps, collate a manuscript—any light use that comes to mind. Please do not host a meal or throw an impromptu party. Apply the wilderness lovers’ ethic: LEAVE NO TRACE. Staff will not set up rooms for drop-in use, but members are welcome to use the furniture provided and return it to the spot where they found it.

Rooms where drop-in use is currently not permitted: West Center (all rooms)

All kitchens

Canoa Hills Mesquite Room Art rooms at East Center and Santa Rita Springs

#forGVRMembers

Only trained, working ADA Service Animals are permitted on GVR property. By ADA definition, Service Animals have been individually trained to do work or perform specific tasks for an individual with a disability.

An increasing number of complaints are coming in about non-working dogs romping on sports courts, creating trip-hazards with flexi-leashes, and even running around on pool decks. Working ADA Service Animals must be under a handler’s control at all times. GVR expects handlers to ensure the Service Animal’s impeccable manners. ADA Service Animals should be harnessed, leashed, or tethered except to perform disability support tasks they cannot perform while those devices are in use.

Therapy and companion animals are not permitted.

REMINDER! Real-time pool, fitness, and pickle-ball usage is now posted on the website. Find the link in the jump-to section of the home page at gvrec.org, or scan this QR code:

A Letter from the COO

At the close of 2022, GVR revived a role many of you may recognize: Chief Operations Officer (COO). This position was last held by Jim Conroy who left GVR in 2017 to direct the Town of Marana parks department. I enjoyed the year I worked with Jim. I admired his equanimity and how generous he was with his time. He was consistent, hard-working, approachable, and determined to resolve concerns as promptly as his workload allowed. Delivering new recreation opportunities to members excited him. He grinned a lot.

I am not Jim, but I sure plan to take a page or two out of his book. My background is in communications (most recently as GVR’s Communications Director), community engagement, and organizational management. Between my fine role model and a particularly suitable resume, I expect I’ll do all right. If I don’t, I expect members will let me know.

I will be working closely with CEO Scott Somers to implement his plans. If you have read the cover story in this month’s issue of GVR Now! you may guess what our focus will be: balancing the member-identified priority of seeking efficiencies against member demand for improved or expanded services. Both sides of that scale will have one scary word in common: change. Change is necessary for improvement, and improvement is clearly what members expect from the staff. To stay abreast of those changes, watch the eblast, Facebook, and bulletin boards for announcements labeled #forGVRmembers. I believe most of them will be welcomed and I intend for all of them to spring from compromise.

—Natalie Whitman Chief Operations Officer nataliew@gvrec.org

CHILDREN'S POOL HOURS

(no guest pass required for kids!)

Children 17 and younger must be accompanied by an adult at all times. Children 6 and younger must have an adult in the pool with them at all times.

• All pools except West Center and Abrego South: 11am-1pm & 4pm-6pm

• Abrego South: 4pm-6pm only

• West Center: Noon-9pm M-F; weekends and holidays 5:30am-9pm

INSPIRING WINTER TOURS

Pleasurebent Tours are back at GVR for the Winter 2023 season! Tour fees include round trip motor coach transportation and refreshments, admissions, lunch, services of a tour director, and all taxes & gratuities.

SANDHILL CRANES & AMERIND FOUNDATION CR#7185

Tuesday, January 24th

View the beautiful birds that overwinter in marshlands in the Sulphur Springs Valley near Willcox, AZ. Next, travel to the Amerind Foundation Museum in nearby Dragoon. Located in scenic Texas Canyon, this museum houses one of the finest private collections of Native American art and artifacts in the country. Tour fee: $140.00 Deadline to purchase and no refunds after January 9, 2023.

BIOSPHERE 2 AND BOYCE THOMPSON ARBORETUM CR#7186

Thursday, February 23rd

At Biosphere 2, discover real-time research on the future of our planet as it unfolds in the specially designed mini-world. This tour entails walking 1.5 miles a total of 260 stairs throughout the structure. Afterward, venture to Boyce Thompson Arboretum. Tour fee $169.00 Deadline to purchase and no refunds after February 13, 2023.

BARLEEN’S CR#7187

Saturday, April 1st

Enjoy a home cooked lunch and then a Grand Ole Opry style show at the Apache Junction 500-seat dinner theatre. The Barleen's cast will perform a variety of music including country, rock ‘n roll, blues, boogie-woogie, big band, and gospel. Tour fee $165.00 Deadline to purchase and no refunds after March 1, 2023.

Please visit the GVR website to register for tours.

JANUARY 2023

SUNDAY MONDAY TUESDAY WEDNESDAY

Happy New Year! All GVR pools, spas, fitness centers and sports courts open 5:30am–1pm

GVR offices and customer services desks closed, GVR centers open 5:30am–9pm

Tenant Stations

8am–4pm West Center

GVR Live! Performance TSO String Quintet 7:30pm, West Center Auditorium

Free Lecture Tucson Orthopedic 2–3pm, Las Ocotillo

Board of Work Session 2pm, West Auditorium

Free Movie: Lost City 2pm and 7pm West Center Auditorium

GVR Tour Sandhill Cranes & Amerind Foundation, CR#7185, $140

Free Movie Elvis 2pm and 7pm West Center Auditorium

Board of Meeting 2pm, West Auditorium

JANUARY ART EXHIBITS

Canoa Hills: GVR Santa Rita Art League

Desert Hills: GVR Glass Artists Club

Las Campanas: West Center: GVR

Lecture

Orthopedic Las Campanas Ocotillo room

Free Lecture

Green Valley Gardeners 9:30am Desert Hills Auditorium

Free Movie Dog 2pm and 7pm West Center Auditorium

Parkinsons Support Group 2–3:30pm, Las Campanas Ocotillo room

First Fridays Game Night 5:30–9:30pm East Center Lounge

Tucson Audubon Society 10–11am West Center Auditorium

GVR Saturday Night Dance Club 6–9pm, Canoa Hills

Directors Session West Center and Zoom

Free Lecture

Green Valley Gardeners 9:30am, Desert Hills Auditorium

New England Club Dinner and Entertainment 5:15pm, West Center

Directors Meeting West Center and Zoom

GVR Live! Performance Spinphony 7pm, West Center Auditorium

GVR Clubs Annual Meeting 9–11am, Desert Hills Auditorium

GVR Event Pasta Grammar Presentation 2–3:30pm, West Center Auditorium

AmigOs Men’s Club Meet & Greet 9–11am East Center Auditorium

GVR Saturday Night Dance Club 6–9pm, Canoa Hills

GVR Event GVR Showcase 12–5pm Las Campanas

GVR Live! Dance Jukebox Junqies Live Music 7pm, West Center Auditorium

February 2 February 3 February 4

GVR Live! Performance Katherine Byrnes Music of Carol King 7pm, WC

Free Lecture

Green Valley Gardeners 9:30am, DH

Parkinsons Support Group 2pm, LC

Free Lecture

Tucson Audubon Society 10am, WC

Saturday Night Dance Club 6pm, CH

Photo by Ray Hennessy

Richard Paige

GVR Santa Rita Art League East Center: “Landscapes & the West” – Louis Knight

2022 GVR Member Survey Results, continued…

HIGHLIGHTS

• Member participation in GVR programs and services remains high. On average, over the past 3 years, the participation rate is 84%. Newer members (1-5 years) report a higher rate at 89%. 76% of members have used fitness centers in the past 3 years, while 14% participated in the Southern Arizona Senior Games.

• 64% of the members rate GVR as providing good or excellent value for their money. 50% indicate that quality and cost are equally important to them.

• One question on the survey listed seven options that members were asked to prioritize. In the top priority position, members selected GVR’s pursuit of greater operational efficiency to ensure members receive high value for their dollar.

• It is commonly thought that two groups are on the rise: year-round residents and working members. However, the data reveals full-time residence is down 6% from spring of 2021, but up 4% from 2018—so basically holding steady. Working members saw a slight decline of 3% since 2018. Ten percent of respondents currently report employment with an even split between full time and part time work.

• Overall satisfaction ratings with GVR services and programs (75% satisfaction) and with staff (73%), continue to be high.

• All recreation programs continue to receive strong effectiveness ratings. Since spring of 2021, the strongest increase in ratings is in GVR’s effectiveness.

Compared to 2021 survey results

How effective do you think GVR is at doing each of the following? Ratings improved on all statements between the 2021 strategic plan survey and this survey.

Providing recreational/social opportunities to members who may have difficulty with mobility, health, or other issues that present challenges

Providing activities that address members' emotional well-being

Providing recreational opportunities

Providing opportunities for members to maintain and improve their physical

Providing opportunities for members to maintain and improve their physical health

Providing activities that stimulate members' minds

Providing opportunities for members to make social connections

Creating an enjoyable environment in which to live Responding to member needs

Making timely and important decisions

Demonstrating courteous, professional, and businesslike behavior

Maintaining open lines of communication with members

Providing recreational/social opportunities to members who may have 2021 2022

WHAT WE HEARD

• Continue to seek efficiencies (see Letter from the COO on page 3)

• Continue to improve Board effectiveness and conduct

• Continue to improve member confidence in GVR communications

• Develop more member-requested leisure education opportunities

• Continue to improve access for those with physical and fiscal limitations

Mind-expanding, Informative, and Challenging

The GVR Forum Club offers weekly presentations on a wide variety of subjects which are informative, mind-expanding, challenging and just plain entertaining. Presentations are given by invited area residents, authors, docents and business professionals. With an annual membership fee of $2.00, members attend as many weekly, one-hour presentations as they like. The Forum Club meets at the GVR Desert Hills Auditorium at 9am on Wednesdays, ending the presentations promptly at 10am. Just drop in when you see a topic that interests you.

January presentations on Wednesdays at 9am

January 4 AZ Rangers – Past and Present

January 11 From Taos to Tucson – Art of the American Southwest

January 18 TBA

January 25 The United Nations – Failures and Successes

Visit GVRForumclub.com to see the complete schedule of presentations!

FACILITY PROJECT UPDATES

The East Center grand re-opening was a huge hit and the pool is now open for swimming!

It was a great event featuring free food, free mugs, short speeches, and Dixieland jazz by Mike Finkelstein and Friends. While the pool was not completed in time for the Aquabelles to rehearse, the group did make an appearance on the deck while the GVR Swim Club and others braved the 53-degree temps and got right in the water. Even a land shark showed up for the occasion.

HAVE YOU RECENTLY RETURNED TO GREEN VALLEY?

Over the summer, staff created two new publications to help members navigate the many leisure, social and recreational choices available at Green Valley Recreation:

• GVR Clubs: 64 club descriptions with locations, fees and contact information

• GVR Drop-ins: fitness center amenities, water aerobics schedules, pool information and hours, drop-in activities and the 14 centers’ amenities

Visit a GVR center to pick up a copy of GVR Clubs and GVR Drop-ins, or peruse the online versions on the GVR website. All of our catalogs, newsletters and brochures are available at GVREC.org at the bottom of the home page.

SHOWCASE

Vincent Pinto of Ravens-Way Wild Journeys will give TWO presentations: 10 am—Sky Islands Biodiversity 1 pm—Weird, Wacky & Wonderful Wildlife Behavior!