gradmalaysia How To Get Hired 2020

gradmalaysia G r adu at e jobs, int e r n s hi p s & c ar e e r s adv i ce

HIRING

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HOW TO GET HIRED CAMPUS TALKS

CONTENTS HIRING

Let’s Get You Hired DECIDING YOUR CAREER CHOICE 10 Transitioning From Student To Young Professional 12 Planning Your Career

UTILISING YOUR INTERNSHIP EXPERIENCE 26 Choosing The Right Internship Programme For You

14 Passion Vs Practicality: The Do's And Don'ts

28 Making An Impression As An Intern

PLANNING YOUR JOB SKILLS

WRITING YOUR JOB APPLICATION

18 Join The Club

34 Check The Appearance

22 Fantastic Skills And How To Acquire Them

39 Evaluate The Writing

16 Practicing Self-Reflection In Your Career Journey

20 We Want You To Volunteer!

24 Take Part In Part-Time Jobs

30 Boost Your Internship Experience

32 Why An Internship Is Vital For Your Career

36 Review The Structure

42 Creating An Effective Cover Letter 43 Emailing Employers

ACING YOUR INTERVIEW 44 Inside Your Interviewer's Head 46 4 Types Of Interviews

48 Interview Mistakes You Should Avoid At All Costs 50 So, You've Got Questions?

Sector Synopses

Employer Hub

54 Arts & Design

76 Astro Malaysia Holdings Berhad

55 Automotive

80 Dagang NeXchange Berhad

56 BPO & Shared Services

84 Honda Malaysia Sdn Bhd

57 Consulting

88 Malaysia Airports Holdings Berhad

58 Education & Training

92 Malayan Banking Berhad (Maybank)

59 Energy/Oil & Gas/Utilities

96 OPPO

60 Engineering

100 Pharmaniaga Berhad

61 FMCG

102 TNG Digital Sdn Bhd

62 Food Manufacturing

106 Top Glove Corporation Berhad

63 Healthcare & Life Sciences

110 Vinda Group Southeast Asia

64 Information Technology 65 Law 66 Logistics & Transportation 67 Media & Broadcasting 68 Pharmaceuticals 69 Property & Real Estate 70 Social Services/NGO 71 Telecommunications 72 Tourism, Travel & Hospitality

Flip to page 112 for

Jobs101: Listings

Employer ENCYCLOPEDIA Your graduate job may be in the hands of these employers!

Astro Malaysia Holdings Berhad

Dagang NeXchange Berhad

Golden Screen Cinemas Sdn Bhd

Employer Hub: page 76

Employer Hub: page 80

Listing: page 118

Advertisement: page 115

Advertisement: page 117

Broadcasting & Media Listing: page 114

Honda Malaysia Sdn Bhd Automotive

Employer Hub: page 84 Listing: page 120

Advertisement: page 121

IT & eServices, and Energy Listing: page 116

KLCC Property Holdings Berhad Property & Construction Listing: page 122 – 123

Entertainment

Advertisement: page 119

Malaysia Airports Holdings Berhad Airport Management & Facilities Employer Hub: page 88 Listing: page 124

Advertisement: page 125

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Malayan Banking Berhad (Maybank) Banking & Financial Services Employer Hub: page 92 Listing: page 126 – 127

Advertisement: Outside back cover

Pharmaniaga Berhad

Pharmaceuticals/Healthcare Employer Hub: page 100

OPPO

Electronics & Retail Employer Hub: page 96

Listing: page 130 – 131

Startek (Aegis BPO Malaysia Sdn Bhd)

TNG Digital Sdn Bhd

Advertisement: page 129

BPO & Shared Services Listing: page 134 – 135

Top Glove Corporation Berhad

Vinda Group Southeast Asia

Advertisement: page 133

Employer Hub: page 106 Listing: page 138

Advertisement: page 139

Oil & Gas

Listing: page 128

Listing: page 132

Chemicals, Heavy Industries & Manufacturing

Petroliam Nasional Berhad (PETRONAS)

Financial Services

Employer Hub: page 102 Listing: page 136 – 137

Advertisement: Inside front cover

FMCG

Employer Hub: page 110 Listing: page 140

Yinson Holdings Berhad Oil & Gas

Listing: page 142

Advertisement: page 143

Advertisement: page 141

How To Get Hired 2020 | 7

Let’s Get You Hired Dedicated to exploring your interests,

developing your potential, and ultimately – getting you hired!

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DECIDING YOUR CAREER CHOICE

WRITING YOUR JOB APPLICATION

10 Transitioning From Student To Young Professional

34 Check The Appearance

12 Planning Your Career

39 Evaluate The Writing

14 Passion Vs Practicality: The Do's And Don'ts 16 Practicing Self-Reflection In Your Career Journey

PLANNING YOUR JOB SKILLS 18 Join The Club 20 We Want You To Volunteer!

22 Fantastic Skills And How To Acquire Them 24 Take Part In Part-Time Jobs

36 Review The Structure 42 Creating An Effective Cover Letter 43 Emailing Employers

ACING YOUR INTERVIEW 44 Inside Your Interviewer's Head 46 4 Types Of Interviews 48 Interview Mistakes You Should Avoid At All Costs 50 So, You've Got Questions?

UTILISING YOUR INTERNSHIP EXPERIENCE 26 Choosing The Right Internship Programme For You

FO YO UR

28 Making An Impression As An Intern 30 Boost Your Internship Experience 32 Why An Internship Is Vital For Your Career

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LET'S GET YOU HIRED! DECIDING YOUR CAREER CHOICE

Transitioning from Student to Young Professional If you find yourself dreading life after graduation due to the uncertainty, have no fear. Shiffa Aziz shares a few ways you can deal with leaving your university life behind.

Manage your money

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hange is never easy. We all experience it, as change is inevitable. During this period of uncertainty, you may be overwhelmed by the pressure of becoming a working adult. You’ve had your fair share of aunties and uncles telling you, “If you think college is hard, just wait until you start working.” Although, not enough people tell you how to cope with this transition. We’ll take it from here.

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Ah, personal finance and budgeting. It’s every college student’s least favourite item of discussion. However, if you don’t want to be about that #brokelife anymore, then it is time to start planning. Pop quiz: As a working adult, you will be receiving your pay check at the end of each month. Do you a) spend it all at once; or b) put some aside?

Let’s hope your answer was ‘b’, because you will have bills to pay, debts to settle, and savings to keep for the future. You can track your monthly expenditure by constructing a budget sheet, which can easily be done with Microsoft Excel.

LET'S GET YOU HIRED! DECIDING YOUR CAREER CHOICE

Maintain your work-life balance Whether you plan to have a nine-to-five job, be a freelancer, or start your own business, you always need to remember: there is more to life than work. Balancing your personal life and work can be harder than you think. It’s easy to fall prey to revolving your life around your job and eventually becoming a workaholic. Do make time for the things you love. This could be anything, from hanging out with your friends at the mamak, to binging Netflix shows at home. You will find that many companies out there do emphasise on work-life balance as well, because they know that a happy employee is a productive employee!

Keep your friends close… …and your enemies closer? Nah, not in this instance.

Chances are, you and your chums will be graduating at the same time, and even if they aren’t, you should still keep in close contact with them. You’ve stuck together through thick and thin, and you can continue to do so by supporting each other through all the trials and tribulations that have yet to come. It doesn’t end there though. While you maintain good relationships with your old friends, don’t forget to make new friends at your workplace. By surrounding yourself with people who care about you, you have a strong support system to fall back on when the going gets tough.

Realign your goals As a student, one of your main priorities is passing your examinations with flying colours each semester, so you’d be able to flaunt that graduation scroll at the end of your study in uni. After that’s done, what then?

Have you given any thought to your long-term career goals? Take some time to make these decisions. This is a new learning curve for you, so be sure to deal with any concerns you have about your career choice. It is a chance to discover yourself; be it by finding out which career path is the most suitable one for you, or by determining where your passion lies.

Luckily for you, we’ve taken the liberty to ask current working professionals how they managed to deal with their transition from college to the workplace! Head on over to the Employer Hub section and check out the Career Corner profiles to find out more!

Part of what makes change difficult is that we are often so deep-rooted within our comfort zone, we neglect to think about the consequences of being underprepared when the time comes for a change. Which is why it is essential for you to not panic, breathe, and deal with this transition as smoothly as possible.

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LET'S GET YOU HIRED! DECIDING YOUR CAREER CHOICE

Planning Your Career

Planning a career path is more than just deciding you want a job.

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ou’re nearing graduation and you either have many potential career paths in mind or none at all. You may have no concrete ideas about your career yet, but you perhaps have an idea of what you want or don’t want from internship experience, and have only just begun looking around.

Or maybe you already have a career in mind – you know what you want to do but don’t have a clue on how to get there. Perhaps you want to spend a year working in a different field before moving on to your chosen career path.

Alternatively, you may be considering further studies, have been offered a position upon graduation, or have other plans.

It’s not unusual to be slightly confused when the topic of your career comes up. But we hope to address it here and help you plan your career.

Get an idea Inklings of fear or intimidation when the talk of your future career comes up is not uncommon, and no one is going to judge you if you have not developed an idea of what career you want, or even when you are not ready to start thinking about it yet.

You’re simply at the stage where you’re still deciding what career is the best for you as an individual. Remember that there is no one way to determine which path you should follow.

Take the time to challenge yourself, get to know yourself better and develop your self-awareness. Audit your skills and continue developing them through internships or extracurricular activities, and, after that, assess them and find out what careers suit your skillset the best and which employers keep a look out for the skills you have honed.

From there, make a decision and begin planning your career.

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LET'S GET YOU HIRED! DECIDING YOUR CAREER CHOICE

Plan If you have a career in mind but are not sure how to get there, you have already begun planning for your future career. You may want to consider visiting your campus career consultant to talk over your ideas and flesh out a customised plan to keep you on track, or attending specific career programmes that offers training for a sector.

Alternatively, if you already have a career in mind but want to spend some time gaining work experience, relevant or not, first, you may wish to turn your attention to building your network instead as you gain more experience.

But planning does not only encompass a career path – if you are planning to apply for further studies, don’t be afraid to reach out for help to ensure you have settled on the best path, and make sure you have a plan as well.

Jump into action At this stage, you may either be ready to apply for graduate studies or professional opportunities. Look out for opportunities in graduate schemes or vacancies in the market, and don’t be shy to ask if you need support in drawing up your résumé or writing a cover letter.

The market is competitive, and if you have been applying without success, it is vital that you don’t allow yourself to be disheartened. Your campus career counsellors would be able to help you master the key skills you would need to impress employers, and there may even be times when your résumé or cover letter just needs to be refreshed, tweaked or updated. There is a job waiting out there for you – you just have to find it.

But if you have achieved a graduate job or a chance to further your studies on the postgraduate level, or decided to set up your own business, congratulations are in order!

Start looking out for your future career progression instead, and keep self-promoting on the relevant social media sites, such as LinkedIn.

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LET'S GET YOU HIRED! DECIDING YOUR CAREER CHOICE

PASSION VS PRACTICALITY: THE DO'S AND DON'TS

“Follow your dreams!”

“In this economy?”

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orn between doing the right thing and doing right by you? Even if you feel your current career path is the best decision you’ve made, it is normal to have doubts from time to time. The key is to toe the line between choosing your passion and making practical decisions. Nor Atikah Abdul Wahid outlines the do’s and don’ts in doing just that.

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DO your research Researching about your chosen career path isn’t just about which job title sounds nice on a business card. There are many aspects to consider, such as the level of education and experience required for the position, salary expectations and job viability in today’s economy. If this sounds overwhelming, seek out advice from lecturers, career counsellors and even, senior students. They can respond to your concerns with their own perspectives and experience, enabling you to imagine your prospective future better. Don’t just hit the books – hit up the people with the know-how, too!

DON’T become attached to future plans If you’ve done your homework above, great! But planning for the future must also include being prepared for the unexpected, such as an entirely different career interest.

There are many famous celebrities today with a wildly different career history. Who would be the face of such iconic Hollywood movie characters like Indiana Jones and Hans Solo if Harrison Ford remained as a carpenter? The same goes for acclaimed fashion designer Giorgio Armani who attended medical school. While it’s great to plan for your future career, you should also allow yourself the possibility of finding your true calling later in life. Whether you heed the call, however, is an entirely different story.

LET'S GET YOU HIRED! DECIDING YOUR CAREER CHOICE

DO what excites you

DO explore different module pathways If opening up to different career paths sounds too extreme for you, consider exploring different module pathways within your department. Most higher education institutions encourage their students to explore various specialised subjects and sign up for classes from different departments before settling to a chosen career path. This not only gives you an overview of potential career choices but it also equips you with a diverse set of knowledge. For example, if you are a Psychology major, your range of potential career choices vary from a forensic scientist to a human resources executive. The choices you make while studying could easily change the direction of your career without having you to commit drastic changes.

DON’T limit yourself People love to give themselves labels: extrovert, artistic, melancholic and the list goes on. While these labels can be useful for self-discovery, it would be a mistake to limit yourself based on preconceived notions of who you think you are at the moment. Do you feel pressured to choose a solitary job in a lab simply because you’re an introvert? Or are you aiming for an Arts-related career simply because you’re an imaginative person? Basing your career on a prominent trait or strength ignores the fact that people can change and that every job requires various skills and traits.

Sure, your detail-oriented personality may bode well for your medical studies but being an excellent doctor also requires great social skills in treating every patient. Instead of using your personality as a crutch or limit, evaluate your other abilities and traits to enhance them further.

Perhaps “excite” is a strong word but if you’re already dreading going to your classes now, imagine having a decadeslong career based on those very same topics. If you don’t have any career or field that excites you, choose one that at least piques your curiosity. As time goes by, your priorities may change – you may swap a highpaying position for a fulfilling low-paying one and vice versa.

However, a career that keeps you interested is the one that will demand you to change and improve to retain that career.

Instead of seeing only obstacles, you welcome the challenges that come with the job and this will ensure longevity in career satisfaction.

DON’T ignore the warning signs There is a difference between following your passion and freefalling into one. Even if you are committed to a career path, you need to acknowledge the potential negative aspects of the job, such as low salary, gruelling working hours, competitive job market and so on. While this exercise may damper the fire in you, it is vital to know what to expect in the long run. If you find these negative aspects worth the hassle of having your dreams come true, then carry on! But if you balk at the thought of being indefinitely unemployed or working in a high-tension environment, it’s time to go back to the drawing board.

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LET'S GET YOU HIRED! DECIDING YOUR CAREER CHOICE

Practicing Self-reflection in Your Career Journey Whether you’re a newly minted first-year undergrad or a fresh grad looking for their first job, there’s always time to pause and evaluate your life choices in your career journey. Take a breather with us.

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elf-reflection is not only vital in your career planning but also, for envisioning the future you want, realigning your priorities and even overcoming setbacks. If you find that self-reflection is an alien concept to you or just plain tedious, gradmalaysia has prepared a simple list of questions to get you going.

Have you experienced any eye-opening moments lately?

Whether positive or negative, any moment could be a powerful learning experience. If you have finished a semester or even, an entire undergraduate degree, contemplate on the moments that gave you a lasting impact. You don’t necessarily have to experience a monumental milestone – even surviving a particularly trying week could be enough for contemplation.

What were the most interesting challenges What is currently happening? and what made them so?

This question may seem too simplistic or too broad. But this question is supposed to spark the act of mindfulness – the act of paying attention to everything that is happening to you and around you.

Are you sitting comfortably? Can you hear noises in your surroundings? While mindfulness tends to be described as a form of meditation, you can practice mindfulness even for a brief period. This question prepares your mind to pay attention and relax so you can have a calm objective session of self-reflection.

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The scenarios you deem as challenges can be revealing – you might ace participating in group discussions but struggle to write the written assignments. Certain obstacles could point out the areas in your life that need improvement. On the other hand, the way you choose to overcome every obstacle also shows your personality and personal beliefs. Do you face problems head-on without any hesitation or do you take a step back to strategise for a better outcome? You also need to contemplate whether you have made the right choice in those moments.

LET'S GET YOU HIRED! DECIDING YOUR CAREER CHOICE

How is your relationship with the people in your life?

Self-reflection doesn’t always need to centre on just yourself – the way you treat others is equally important. Have you assisted a fellow coursemate or teammate until the problem has been resolved? Did you provide solutions or did you hinder others? Your relationship with others does not only reflect your ability to communicate but also your openness to learn and tolerate alternative perspectives. Your current communication style could also indicate your preference for certain types of careers. For example, if you prefer a casual and open relationship with your teammates, you may prefer to work in a company with a flat hierarchy in the future.

Where should you channel your efforts next?

What is your biggest improvement or progress so far?

It’s easy to get fixated on the mistakes and problems, especially if you feel that you’re lacking in major accomplishments. Hence, it is also important to take note of the positive developments in your life as it encourages you to stick to good habits and keep improving. Have you improved your public speaking skills lately, based on your last class presentation? Did you manage to bump up your CGPA last semester, even by a little? While you may not see direct results, it is these small changes that would accumulate into achievements later.

After a session of contemplating the past, it’s time to focus on the future.

If you’ve met all your current goals or deadlines – congratulations! But now is the time to plan on how to improve further or, perhaps, shift your focus onto another area of your life. For example, if your CGPA has immensely improved since the past semester, you might want to consider focusing on extra-curricular activities next. Nowadays, it takes more than just great academic results to land a job!

After all is said and done, self-reflection should bring you more clarity in what you set out to achieve. While it may seem nerve-wracking to ruminate on your life, you will feel much more confident with your past choices and also, future plans after a moment of self-reflection.

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LET'S GET YOU HIRED! PLANNING YOUR JOB SKILLS

Join the Club

JOIN

CLU OUR

B!

A plethora of clubs and societies are at your fingertips, so why not take advantage of this opportunity? Shiffa Aziz stresses on the benefits of joining a club while in university.

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eing involved in extra-curricular activities will definitely give you an edge over others when applying for internships or jobs. You should know that relying solely on your academic achievements is a big no-no as was the case when you were in secondary school. The only difference is the number of clubs have increased tenfold since school, including the existence of new activities you never knew you wanted to partake in.

Putting aside the excitement, here are a few things to keep in mind as you experience a whole new world.

Power is power Always remember to keep in touch even after leaving the club. While it may be impossible to keep in contact with everyone, take extra care of those contacts you have built good relationships with.

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All organisations have an established corporate structure.

There are the top positions – such as the president, vice president, secretary, or the bureau leaders (varies depending on the type of club) – where a single person would be elected to be in charge of managing their team.

Offer yourself to take up a role within the organisation.

Being a regular member of a club is one thing but holding an important role in one is another.

HOWEVER, with great power comes great responsibility! If you feel you aren’t up to the task of taking on a role of responsibility, don’t. You know yourself better than anyone. But do not let the lack of experience prevent you from giving it a go. Sure, you might hit a bump in the road here and there but it is a learning curve after all.

Learn from your failures and take in the experience.

LET'S GET YOU HIRED! PLANNING YOUR JOB SKILLS

It’s never too early to network Who better to start networking with than your teammates?

Like it or not, you will be acquainted with these people as you will be working alongside them and can observe their work ethics. So, how do you get better acquainted with them? Always remember to keep in touch even after leaving the club. While it may be impossible to keep in contact with everyone, take extra care of those contacts you have built good relationships with.

Clubs offer many ways for you to take part in activities and events where you will be exposed to people from different organisations and institutions. You might even get the chance to meet up with potential employers! They may not seem useful to you at the moment but, trust me, when you’re looking for internship placements or a good recommendation, these contacts will become invaluable to you in the future.

Particular set of skills

Get moving!

While it is perfectly fine to be a regular club member, that doesn’t mean you should be a dormant one. Whenever you have the chance, take part in festivities! Your club is joining a competition? Sign up as a participant. Organising an annual dinner? Help out as the event crew. There’s a weekly club activity? Be there. You’ll find this tip easier to follow if you are passionate about the club, especially when the activities are catered towards your interests.

You may think it is a hassle but imagine if you had actually unlocked an achievement, eg winning a team competition. That achievement speaks volumes of your character as you have not only done it for yourself but also for your team. By building a sense of camaraderie among you and your fellow members, you will learn the meaning of teamwork – a useful trait not only in the workplace but in life as well.

Whether you’re leading a team, participating in club activities or networking with members, you are inadvertently gaining and sharpening skills that will prove useful in the working world. These include leadership skills, communication skills and teamwork skills, so be sure to absorb those experiences as much as possible!

However, you shouldn’t just leave it at that as one of the most important skills you will learn (and master) is the art of multitasking. Ensure that you are able to balance both your studies and your extracurricular activities. It is best to excel at both as this will make you a well-rounded student.

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LET'S GET YOU HIRED! PLANNING YOUR JOB SKILLS

WE WANT

YOU TO VOLUNTEER! Are you ready to volunteer as tribute to the numerous causes available in Malaysia? gradmalaysia encourages you to take that step and reap the benefits.

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ere’s the deal: if you’ve never volunteered before, now is the perfect time to do so. It doesn’t matter who you are: a college student, a fresh graduate or a working professional – you have the means to put yourself out there and be a good Samaritan by volunteering! However, it’s not just the satisfaction of helping others that you’ll gain. There’s more and we’re here to bring it to light.

You are giving recruiters the impression that you are not just any candidate who stays in their comfort zone.

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Expanding your connections Chances are you’ll be working in teams for a volunteering activity, which means you will be paired up with complete strangers. But don’t remain strangers after all is said and done! This is your chance to connect with your community AND broaden your network. It shouldn’t be too hard to strike up a conversation with them. After all, you are working together to achieve a shared goal. Whether it be by partaking in a soup kitchen organised by PERTIWI or helping out at PAWS Malaysia, you’ll definitely have things in common to talk about.

After connecting with your peers, shift your focus to the organisers of those activities. Receiving their contacts will be invaluable to you and your career, specifically for your résumé and CV.

LET'S GET YOU HIRED! PLANNING YOUR JOB SKILLS

HELP THE HOMELESS

Building invaluable experience

FREE FOOD

The range of activities volunteering entails is endless.

You could be a part of an environmental movement to save the planet, a charity organisation to help the needy, or a human rights cause to raise awareness. If you feel that these experiences may not be related to the career you wish to pursue, keep in mind that these experiences offer you an insight into real-world situations, which can be a real eye-opener for graduates and even, working professionals.

By showing interest in the world around you and actively making it a better place, you are giving recruiters the impression that you are not just any candidate who stays in their comfort zone. Ultimately, these experiences make you a cut above the rest.

Joining corporate social responsibility

Reinforcing current skills Volunteering regularly helps you stay on your toes and keep your skills in check. It’s one thing to gain useful skills but it’s another to apply those skills in the real world. By doing so, you will not lose your touch or get rusty as you have an avenue to keep practising those skills. The main skills you will constantly be sharpening are your social skills as volunteer work requires you to communicate, be it with your team members or with the target audience.

Ensure that you are constantly putting the skills you’ve gained to practice as we all know it is easier to forget than to remember. Also, remember to keep track of these skills by constantly updating your résumé, so you don’t forget about them later.

Most companies nowadays are investing in corporate social responsibility (CSR) initiatives. It is their way of showing support to a good cause as well as garnering positive attention from the general public. This is where you, the friendly neighbourhood volunteer, may bring up your volunteering work to the recruiters during the interview process.

Here’s a tip: Try to align your volunteering activities with the company’s CSR initiatives.

Or better yet, try to volunteer for the company’s programmes prior to the interview! You can bet that recruiters will want to hear your thoughts and discuss your experiences with them.

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LET'S GET YOU HIRED! PLANNING YOUR JOB SKILLS

Fantastic Skills and How to Acquire Them Before you even think about sending out that résumé of yours, we want you to be equipped with the right tools for the workplace. Check out gradmalaysia’s crash course on the skills you need to develop your career.

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e all know how incredibly important having a particular set of skills are. Take a look at the requirements for any job and you will find that recruiters seek candidates with an impressive skill set. It may be “strong leadership skills”, “able to write and converse in Mandarin” or “up-to-date with current trends of the IT industry” – the list goes on. Ideally, the best time to start garnering these skills is while you are still in university as it ensures you have ample time in perfecting them.

In this article, we take a look at the two types of skills necessary for advancing your career: hard skills and soft skills.

You need to be clear on what is important to focus on and how you go about meeting deadlines.

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Hard skills Hard skills are also known as technical skills. They are usually acquired through formal training, professional certifications or previous work experience. This means that these skills are teachable and can be measured.

Language skills

Language skills are measured through levels of proficiency, usually labelled as beginner, intermediate and advanced. While us Malaysians are taught Malay and English in schools – which asserts our claim as bilinguals – many possess other language capabilities as well. Having a multilingual background is sure to get you more visibility within a pool of candidates.

Check out the language classes offered by your university or if you are willing to spend on one-on-one coaching, as there are many available tutors out there.

Remember, learning a new language takes commitment and effort, so set aside time to actively practise using that language. Also, don’t forget to take language proficiency tests to see where your fluency stands!

LET'S GET YOU HIRED! PLANNING YOUR JOB SKILLS

Soft skills Following hard skills are soft skills, which are also known as transferable skills. These skills are generally in-demand as transferable skills can be used across all careers, regardless of the industry you are in. You can bring these skills to different jobs because they involve essential people skills. Here are a few soft skills you should master: Leadership skills

It's about assigning and delegating tasks well, setting deadlines and leading by a good example. Getting actively involved with a group activity, such as with student societies, and taking responsibility for something is the best way to learn leadership skills in university. Or just go a step further by taking on a coaching or mentoring role as it can also develop the relationship-building and performance-enhancing aspects of management and leadership.

Communication skills

Job skills

These are work-specific skills which you MUST have to excel in your chosen career. It varies from field to field, eg IT skills (data analytics, software development, etc), graphic design skills (Adobe Photoshop, Adobe Illustrator, etc), finance skills (accounting, financial reporting etc) and many more.

These skills are usually obtained through a university diploma or degree, which itself is a certification of the hard skills you have learnt within your course. However, they also can be gained by attending courses, workshops and even through on-the-job training.

Pro Tip If you already have an idea about your career path, you can start planning the type of skills you need for it. For instance, if you aspire to join the automotive industry, scan through the job requirements of the job positions advertised in that field and find out what are the skills automotive engineers require.

This covers verbal and written communication, not to mention your listening skills. It's about being clear and concise as well as effectively tailoring your message for the audience while listening to the views of others. Practise your communication skills by seeking out opportunities that require interactions with others. For example, take up parttime jobs or volunteer for work that require communication such as customer service.

Teamwork skills

Teamwork is about building positive working relationships that help everyone to achieve goals and business objectives. They can be developed in many different extracurricular activities. Joining the committee of a student society is a perfect way to gain experience in working as a team and managing others. Internships and part-time jobs are also good places to develop teamwork skills because you will be working with new people within a professional environment.

Organisational skills

This is about prioritising tasks, working efficiently and productively, and managing your time well. You need to be clear on what is important to focus on and how you go about meeting deadlines. Reflect on and try out different techniques that enable you to plan, prioritise and get things done. Are you a fan of “to-do� lists? Do you keep a diary? Do you use an app or the traditional way of pen and paper? What keeps you on track and why? Discover the method that works best for you.

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LET'S GET YOU HIRED! PLANNING YOUR JOB SKILLS

Take Part in Part-time Jobs Ever thought of earning extra income when you have the opportunity to do so? Here are some of the perks of getting a side hustle.

T

here is nothing like earning your own income while learning a few skills through a side hustle. Not only that, you can also do a part-time job in the field of your interest and see whether you want to pursue it as a career. Read the tips below to find out why getting a part-time job is worthwhile.

You could do a parttime job at a retail store or a fast food joint, depending on your choice. These places are always in need of frontline staff so this is where you could be a part of the team.

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Earn pocket money If you have time to spare, such as waiting for a new semester to start or after completing your university education, why not do a part-time job? You get to earn pocket money and use it for your travels or for your own spending. Not only that, you could use it for something that you need such as a laptop. The bottom line is that you have the freedom to spend your money on whatever you want.

In the same vein, if your parents are struggling financially, your part-time job could be the remedy to lower their burdens. You could pay for half of the cost of your fees while your parents could come up with the other half.

That way, they would not be overburdened with the total cost of your tuition fees.

You could do a part-time job at a retail store or a fast food joint, depending on your choice. These places are always in need of frontline staff so this is where you could be a part of the team. You will not only earn an income but also, learn how to properly manage your finances as well.

LET'S GET YOU HIRED! PLANNING YOUR JOB SKILLS

Build your networking circle

Develop interpersonal skills Interpersonal skills are important in the workforce as you will have to handle many personalities such as demanding or impatient customers. Interpersonal skills are key in part-time jobs whether it is in retail, education or fast food restaurants where you would always need to face people and see to their requests.

Moreover, through a side hustle, you will learn how to talk to people and be sensitive to the needs of others in the workplace. For example, when you speak to your manager or your clients, you will learn how to speak politely to get your point across. However, when you speak to your peers, you will have more freedom in interacting and voicing out your opinions about the work culture in general.

When you learn how to speak to different people from different backgrounds, you will also learn the art of speaking to a variety of people. Consequently, you will also build up your confidence level and find presentations in university or at the workplace easier to tackle than before.

This is because you would already have the experience of engaging in conversations with so many people from different walks of life.

If you think networking is only for when you have a fulltime job, think again! Networking can even happen when you are doing a part-time job. For example, if you meet a client who happens to work in your dream company, you should build a rapport with him or her so that you will know someone working in that company.

Similarly, you can maintain the relationships you have with your former co-workers even when you’re already working full-time as their contacts might become useful later in their respective jobs. For instance, you might need their help to get information on a potential project for a company where they might be working at on a full-time basis.

When you build your circle of network with different groups of people, you do not only learn about other job opportunities out there but make new friends in the process, too. Other than that, you get to mingle and share your similar interests too, such as your hobbies or any other interesting activities. Do not underestimate the power of networking as it is a useful tool in any industry you are in.

In conclusion, a part-time job offers you the chance to better yourself through the many skills you will learn. Don’t miss the opportunity, especially if you have the time to spare to get a brief taste of the working world.

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LET'S GET YOU HIRED! UTILISING YOUR INTERNSHIP EXPERIENCE

Choosing the Right Internship Programme for You It is that time of the year where you get to apply what you have learned in uni into an internship. There might be so many companies that you have in mind but, ultimately, you should choose an internship that will help you grow as an individual.

A

fter studying for two to three years, you are finally able to take a short break from your books and experience the working world – through an internship programme. Here are some of the factors you should take into consideration before embarking on your internship journey.

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Gain meaningful experience One of the important factors in selecting an internship is how it can help you get a job later once you complete your studies. Employers would want to know if you can incorporate your learning experience to the specific job role you applied for. Moreover, when you complete tasks during an internship, your superiors could entrust you with more responsibilities that enrich your experience further.

Remember that an internship might not necessarily be something in your field, especially if you have other areas of interest.

Therefore, it is a great trial-and-error ground for you to know whether it is something you would want to do when you start working later.

For instance, if an internship programme you experienced is not your cup of tea, do not feel rejected. Know that you can apply to other internships even after completing your university education.

LET'S GET YOU HIRED! UTILISING YOUR INTERNSHIP EXPERIENCE

Select the right location

Research the company Look out for the company’s values and whether you will fit in. Ask yourself these questions: what do I want to get from the three months being in this company? Will I be able to achieve my learning goals in this company?

You could also ask your seniors who underwent the same internship and get their feedback about their experience. That way, you will have an idea of how the programme is run, such as the working culture of the office, the superiors and their work attitude, and of course, whether there are training courses given to interns.

Ultimately, you should get both the perspectives of your seniors and your own research about the company. That way, you will have an informed decision on the company.

Location is also an important factor in deciding an internship position for you. The city areas, such as Kuala Lumpur or Penang Island, are ideal places to find an internship because of the massive job market they have to offer. However, bear in mind that the cost of living would be higher there than in other parts of the country.

In addition to that, as an intern, your salary would not be enough to cover your expenses, such as rental, food and other necessities.

If you are wondering about solutions to tackle this problem, there are a few options. One of them is by asking your parents for a soft loan so that you have more than enough to cover your expenses. Alternatively, you could also use your own savings to finance these payments.

On another note, minimising your spending is a great way for you to live within your own means. For example, you could opt for public transport if it is accessible to you.

Another way to save money is to always keep a budget for your daily expenses.

Getting an internship position is definitely going to be an exciting period in your life. However, in order for that to happen, you will need to do your homework in choosing the right one. Look into these factors wisely before choosing your internship programme!

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LET'S GET YOU HIRED! UTILISING YOUR INTERNSHIP EXPERIENCE

Making an Impression as an Intern You’ve finally received an offer letter from a company after applying to many places.

The next step is ensuring that you stand out as an intern to make the best out of your internship.

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ou will definitely feel excited and nervous before starting your internship. There might be a lot of questions running through your mind: will I be able to perform my best as an intern? Will I be able to fulfil my own learning goals during the internship? If you have already made up your mind on the company, here are some useful tips to create a good impression of yourself as an intern.

Seeking feedback on the work you have completed is a way to know what to improve on and what can be better presented.

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How To Get Hired 2020

Show your commitment Commitment is an important ingredient in being an excellent intern. It shows how serious you are about the role. Show your bosses that you are interested in the tasks and projects assigned to you by doing them well and on time. By keeping up with your excellent work and deadlines, your bosses would be impressed and might even turn your internship into a full-time job. This would definitely require you to prove to your bosses that you have a track record of excellent work since the day you started.

Seeking feedback on the work you have completed is a way to know what to improve on and what can be better presented. For instance, as a visual designer intern, you might get feedback to further improve on the colours and layout of a product so it is more visually appealing to clients. That way, you get to tap on areas that need improvement to produce quality work Sometimes, commitment may also include working overtime, especially when preparing for an event or meeting deadlines. At times, you may also be required to work during weekends, too. But remember, your plans can be adjusted if you plan well and work efficiently.

LET'S GET YOU HIRED! UTILISING YOUR INTERNSHIP EXPERIENCE

Do challenging tasks Doing a difficult task will definitely force you out of your comfort zone but it is worth the shot as you get to tap on your other talents as well. Usually, doing something difficult will require more time, effort and research. The price for the risk you take is the experience of learning something entirely new and enriching your skills.

Sometimes, your superiors will ask you to take on a challenging task, especially if they believe that you can execute it. A demanding task might seem overwhelming at first but, with proper guidance from your superiors, you should be able to complete it. Remember that you should seek help from colleagues, and even your superiors, if you need help with harnessing substantial ideas or reducing the workload.

Ask questions when in doubt An important trait to have as an intern is to always ask questions when you are unsure of anything, such as the systems in the office or vague instructions on tasks. You could start by asking your co-workers in your department as they will be more than willing to help you familiarise yourself with systems at work. This is important so that you are not stuck and will be able to progress with your own work. Do not let fear grip you from reaching out. The bottom line is to always seek clarifications if you need help with a task.

An outstanding intern is definitely one who sees their learning growth progress since their first day of internship.

Do not lose the opportunity to be a star intern as your bosses might even offer you a full-time position at the end of your internship. Be a willing intern who takes initiatives and thirsts for knowledge and experiences throughout the internship.

How To Get Hired 2020 | 29

LET'S GET YOU HIRED! UTILISING YOUR INTERNSHIP EXPERIENCE

Boost Your Internship Experience For the next two to three months, you will be undergoing your internship and get a sneak peek of the working world. Nashrah Ghazali brings to light the different ways to make it worthwhile.

Seek career mentors Although mentorship is not practised widely in our country, it is extremely beneficial, especially during your internship. Basically, mentors are those who can give you career-related advice, help you make connections as well as write recommendations for you.

Recommendations are words of acknowledgement of your abilities for your future employers’ reference.

But how do I find a mentor, you ask?

During your internship, you will be working with a lot of people from different departments. If you have a colleague who is helpful in answering work-related questions, works with you regularly and cares for both your personal and professional development, start having conversations regarding mentorship with them. If you’re in luck, sometimes your supervisor would even offer themselves to be your mentor.

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How To Get Hired 2020

Document and record every task During your internship, you will be learning a whole lot of things and also, entrusted with many different tasks in this journey. From the simplest to the most complicated, it can be a very long list of responsibilities. It’s important for you to keep track of everything you’ve done and the knowledge you have obtained during your internship as they all add up to your overall experience.

There are many different ways to do this: a) you can keep a journal if handwriting is your thing or b) you can keep a draft email and type out every new knowledge or task that you have done along with their dates. All this information will support your achievements and add weight to your résumé later. Believe me, it will make your résumé look impressive in the future.

LET'S GET YOU HIRED! UTILISING YOUR INTERNSHIP EXPERIENCE

During your internship, you will be learning a whole lot of things and also, entrusted with many different tasks in this journey. From the simplest to the most complicated, it can be a very long list of responsibilities.

research the company and industry If your career journey is like going through a university course, then internships would be the introductory chapter in gaining industry knowledge. For instance, if you are an editorial intern of a publishing company, you will learn more about the publishing industry. Aim to learn about the company as a whole. Try to seek out colleagues from other departments (eg marketing or sales) and learn how they contribute to the company.

While doing your internship, start thinking ahead – is this the type of company and department that you would want to work in the future? You may discover during your internship that you prefer to work in a different company or industry. However, don't view the internship as a waste of time, as it’s a blessing to find out your preferred career early.

This short list of things to do will make a difference in your internship experience. Remember that you’re not doing this internship just for the sake of graduating from university but to shape yourself as an ideal candidate for your future career.

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LET'S GET YOU HIRED! UTILISING YOUR INTERNSHIP EXPERIENCE

Why an Internship is Vital for Your Career Going through an internship experience is important as it lets you get a feel of the working world. Anne Grace Savitha reveals five reasons why an internship is important for you!

Gain new skills Internships are the best place for you to gain valuable skills that you can use in the workforce. You can apply what you have learned into a specific role and also, gain practical skills that are equally essential.

For instance, if you are assigned the role of a business development intern, you will learn multiple skills together along with the job such as researching on the types of markets and using your persuasive skills to get your clients to buy a certain product.

Additionally, you will also learn soft skills when you team up with your colleagues for projects and speak to your bosses at work. These skills are important to foster a way of communicating effectively with your peers at work and to better prepare you for the workforce. Also, it gives you a sense of how to handle different personalities when you start your first job.

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Make fruitful connections An internship is one of the ways you can make meaningful relationships with the people in the industry. A colleague at work can become a close friend over time through collaborative projects, or even lunch dates. By the same token, you get to forge friendships with other interns in the office and maintain that relationship even after you have completed your internship.

These connections are beneficial to you as your peers could recommend job positions for you when you are looking for a job later.

Similarly, you can also approach them if you face any problems at work and need a listening ear to help you pull through the day.

LET'S GET YOU HIRED! UTILISING YOUR INTERNSHIP EXPERIENCE

As an intern, there will be many things you will find intimidating, such as speaking with your superiors and doing a task that is entirely new to you. However, the key to breaking away from this feeling is to practise.

Understand yourself better When you undergo an internship, you would be able to understand yourself better. For instance, if you are assigned a social media intern role, you could find out whether it is the kind of job you want to take on as a full-time role. Alternatively, if it is a role that does not suit you, you could explore other areas in the same field such as a digital marketing role. Through internships, you get to discover yourself through the roles you take on and whether they resonate with your passion and interests.

Build your confidence Let’s be honest, as an intern, there will be many things you will find intimidating, such as speaking with your superiors and doing a task that is entirely new to you. However, the key to breaking away from this feeling is to practise.

When you continuously do a task, you will get the hang of it. Similarly, when you break the ice with your superiors by steadily communicating with them, you will know their working styles and how to approach them for a discussion or meeting. These are some of the ways you can build your confidence in the workplace and adjust yourself to the working culture.

Strengthen your résumé There is always the need to impress recruiters and employers about your qualifications and work experience.

An internship is an experience that you can add to your résumé as it provides information on what you have learned throughout your internship.

If you are called for a job interview, you can tell the recruiter the assignments and projects you have executed during your stint as an intern. That way, they will know your experiences and whether you can use your learning takeaways into the job.

In conclusion, an internship is an important period where you get the opportunity to learn as much as possible within a short period of time if you put in the effort and make it a good learning ground for you!

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LET'S GET YOU HIRED! WRITING YOUR JOB APPLICATION

Check the Appearance BAD RÉSUMÉ 1

LARRY HOTTER Font type

NO 22, LORONG 14, PERSIARAN DESA PERMAI, JALAN BATU SEREMBAN, 01000 KANGAR, PERLIS

1

Font faces: Comic Sans MS, Curlz, Impact, KG Second Chances Solid Font sizes: • Less than 10 point (Body text) • 16 point and above (Headlines)

2

Colour choices Bad choice of colour combination makes the résumé a) difficult to read b) unprofessional

3

Page margins Uneven margins on each side of the document cause the résumé to look messy

4

Spacing Inconsistent spacing between points Too much space between sections

5

2

Bullet Points Inconsistent bullet point alignment

3

Career Objective

3

Seeking job with where I can looking to utilise my skills in all the relevant areas. I understand that as a fresh graduate I lack the experience but I am willing to learn in any relevant position.

Work

Promoter Famous Bookstore • Conduct promotion • Answer call • Attend meetings and write report

Educational Background Journalism Wogharts Schools of Arts

}

Extracurricular & Volunteer Activities • Basketball Team • Student Council • Hungry Kitchen

4 2

Skills

• Leadership • Motivated • Microsoft Word & Excel • Photoshop • Willing to learn 5 • Microsoft Office • Dedicated • Honest • Always on time • Professional • Disciplin • Good langauge skill (English 10/10, BM 10/10, Cantonese 10/10)

Reference

References available upon request.

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LET'S GET YOU HIRED! WRITING YOUR JOB APPLICATION

GOOD RÉSUMÉ 2

Larry Hotter 1 larry.hotter@gmail.com 012-222-2222

1

Font faces: Calibri, Cambria, Garamond, Helvetica and Sans-serif fonts

Career Objective I recently graduated from the Wogharts School of Arts with a bachelor's degree in journalism.

Currently seeking to explore a full-time position in the media industry as a creative copywriter, where I hope to grow my career with a forward-thinking organisation.

3 Work Experience Part-Time Promoter Feb 2018 – Aug 2018 (6 months) Famous Bookstore, Times Circle Outlet • Completed the required 20 phone calls per day to existing customers to remind them of ongoing promotions • Proposed 3 new in-store locations for Captain Varmel promo banners and die-cut standees Education Bachelor’s Degree in Journalism March 2015 – March 2019 (4 years) Wogharts School of Arts • CGPA 3.7/4.0 • Obtained 3 Dean’s List nominations • 1st trimester, 1st year • ‘Tears of a Wizard’ was named as one of the top three Final Year Projects (FYP) within the faculty in 2019 Extracurricular & Volunteer Activities Basketball Team Sept 2015 – Jan 2018 (2 years 4 months) Wogharts School of Arts • Elected Team Captain for the 2015/16 season • Finished as Regional Champions in the 2016/17 season of the Postman Malone League

Font sizes: 10 point to 12 point (Body text) 14 point to 16 point (Headlines)

2

5

Skills • Proven leadership and organisational skills both inside and out of the classroom within a variety of groups and settings • 4 years experience in German language learning, expert level • 2 years experience in design software learning (InDesign, Illustrator and Photoshop), intermediate level References Abdul Rashid Assistant Dean Wogharts School of Arts a.rashid@wogharts.edu.my

}

Colour choices Black and white, unless you are: a) applying for a creative position; b) sure of your confident colours (recommended two colours)

3

Secretary Jan 2015 – Jan 2016 (1 year) Student Council • Functioned as Secretary and compiled all council meeting notes for distribution to all student council members • Organised the annual blood donation drive on 5th March which resulted in 45 students donating blood for accident victims

Volunteer Sept 2015 – Current Hungry Kitchen • Assisted with preparing, serving and cleaning up two evenings each month as well as during special events such as Hari Raya and New Year’s Eve

Font type

Page margins Put 1-inch margins on each side of the document to create a well-balanced résumé

4

Spacing Single spacing in between points Put a blank space in between sections

5

Bullet points Use bullet points to highlight achievements and accomplishments

4

PRO-TIPS!

#1

If you need to add more information and need to readjust the margins, do so only with the top and bottom margins. Leave the side margins untouched.

#2

You should always print your résumé on highquality or generally good paper. This helps if you have a two-page résumé; you will be able to print it on both sides without ink leaking to the other side of the paper.

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LET'S GET YOU HIRED! WRITING YOUR JOB APPLICATION

Review The Structure 1. Heading or Identification What is it?

A clear and visible introduction with your main contact details.

What to include

Larry Hotter larry.hotter@gmail.com 012-222-2222

• Your full name • Your e-mail address • Your mobile number

What to exclude

• Too much personal information (eg I.C number, home address, date of birth, marital status)

Why?

The presence of contact details on your résumé allows the recruiter/ employer to contact you, if they are interested.

2. Career Objective or Summary What is it?

A short, clear and focused statement briefly summarises who you are and what you want from the company.

Career Objective I recently graduated from the Wogharts School of Arts with a bachelor's degree in journalism. Currently seeking to explore a full-time position in the media industry as a creative copywriter, where I hope to grow my career with a forward-thinking organisation.

What to include

• Your current level of work/education • The position you are applying for (full-time, part-time, internship) • Any relevant skills* and/or experience* you have *As a student or fresh grad, you are not expected to have deep or broad work experience. Try to leverage on the skills and learning experiences you have gathered during university e.g. internships, part-time jobs, etc

Why?

A career objective or summary can help you make the right first impression to recruiters, while making their job of sifting through candidates much easier.

3. Work Experience What is it?

Work Experience Part-Time Promoter

Feb 2018 – Aug 2018 (6 months) Famous Bookstore, Times Circle Outlet • Completed the required 20 phone calls per day to existing customers to remind them of ongoing promotions • Proposed 3 new in-store locations for Captain Varmel promo banners and diecut standees

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How To Get Hired 2020

This section is where you should highlight all of your work experience.

What to include

• Start off the statements with action verbs (refer to page 40) • State the job title and duration of work of your previous and/or current roles • Always provide some form of quantification (refer to page 39) • State relevant work experience from part-time jobs, internships, and even unpaid work

Why?

Recruiters will pay attention to this section because the list of tasks, roles and responsibilities you’ve done will be one of the deciding factors on whether you are a suitable candidate for the position.

LET'S GET YOU HIRED! WRITING YOUR JOB APPLICATION

4. Education What is it?

Education Bachelor’s Degree in Journalism March 2015 –

March 2019 (4 years) Wogharts School of Arts • CGPA 3.7/4.0 • Obtained 3 Dean’s List nominations • 1st trimester, 1st year • ‘Tears of a Wizard’ was named as one of the top three Final Year Projects (FYP) within the faculty in 2019

A concise summary of your education background.

What to include

• Focus on your education after SPM • Any additional courses or qualifications that are useful for the position you are applying for

Why?

This section gives the recruiter an overview of your education background, focusing on the institutions, certifications and awards you may have received.

5. Extracurricular & Volunteer Activities What is it?

Extracurricular & Volunteer Activities Basketball Team Sept 2015 – Jan 2018 (2 years 4 months) Wogharts School of Arts • Elected Team Captain for the 2015/16 season • Finished as Regional Champions in the 2016/17 season of the Postman Malone League

Secretary Jan 2015 – Jan 2016 (1 year) Student Council • Functioned as Secretary and compiled all council meeting notes for distribution to all student council members • Organised the annual blood donation drive on 5th March which resulted in 45 students donating blood for accident victims

A list of your extracurricular activities from university and volunteering activities.

What to include

• List your participation in activities, clubs, events • Highlight leadership roles which showcase skills that are highly valued by employers

Why?

This section tells recruiters how active you were in participating in activities aside from your academics.

Volunteer Sept 2015 – Current Hungry Kitchen • Assisted with preparing, serving and cleaning up two evenings each month as well as during special events such as Hari Raya and New Year’s Eve

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LET'S GET YOU HIRED! WRITING YOUR JOB APPLICATION

6. Skills What is it?

Skills • Proven leadership and organisational skills both inside and out of the classroom within a variety of groups and settings • 4 years experience in German language learning, expert level • 2 years experience in design software learning (InDesign, Illustrator and Photoshop), intermediate level

A list of relevant skills needed for the job you are applying for, written in complete one-line statements.

What to include

• Incorporate quantification (facts, figures, numbers, percentages, etc) into your statements as proof • Customise this section of your résumé before submitting your job applications

Why?

Including the most relevant skills for the position you are applying for act as added evidence of your compatibility to the job.

7. References What is it?

Contact details of experienced workers (eg supervisors, managers, lecturers) with whom you have worked closely with and are familiar with your work ethics. These references can give you a recommendation to recruiters.

What to include References Abdul Rashid Assistant Dean Wogharts School of Arts a.rashid@wogharts.edu.my

• Name • Title • Organisation • E-mail address

What to exclude

• More than 2 references • Unnecessary phrases (eg ‘References available upon request’)

Why?

This section gives recruiters the option to contact these references for them to learn more about your character and your performance in your studies/work.

PRO-TIPS!

#1

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The best career objectives display your desire and compatibility to the job you are applying for. Always fall back on suitable keywords and key phrases that match your education, skills and experience to the job.

How To Get Hired 2020

#2

Use the same general format for Work Experience, Education and Extracurricular & Volunteer Activities sections. It makes your résumé more visually consistent and helps recruiters pick out the relevant details.

LET'S GET YOU HIRED! WRITING YOUR JOB APPLICATION

Evaluate The Writing 1. Choosing the right keywords What is it?

Keywords let the recruiter know – at one glance – which job you are actually applying for and that you have the right skills and/or work experience for it.

How-to

In three simple steps, this is what you can do to identify the right keywords for your résumé: 1) Print out the job ad you’re applying to 2) Highlight or underline the keywords or key phrases you come across in the job ad (eg "collaborate", "multi-platform marketing strategy", "content creation", "increased subscribers") 3) Use the relevant keywords or key phrases in your résumé and cover letter.

2. Tailoring your résumé What is it?

Every job application you send out should highlight the skills and experience that’s relevant to the position you’re applying for. It’s no good using the same résumé or cover letter for all the jobs you’re applying for.

How-to

Answer these questions to learn the art of crafting your résumé to the job and company you are applying for: • What are the most important requirements?

Most jobs require candidates to meet several different criteria or roles.

Find out which requirements or roles are most important for the job you’re applying for.

• How do I meet the job requirements?

Start linking your career objective and the bullet points underneath each previous job in your work experience section to the job you are applying for. You want to make these as relevant as possible to the job!

3. Quantify your achievements What is it?

Quantification is using numbers, percentages and statistics to quantify your accomplishments, which paints a clearer picture in indicating the success rate of your achievements. This will have a bigger impact on recruiters, as opposed to using vague statements.

How-to

• Insert all the details of the project as well as stating the exact numbers involved to show a solid and concrete achievement.

Bad example: Helped create a phone application for the company Good example: Assisted in the development of the myHealth mobile app for Hospital Ting which has 50,000 downloads as of 1st January 2019

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LET'S GET YOU HIRED! WRITING YOUR JOB APPLICATION

4. Using relevant action verbs What is it?

Action verbs describe your accomplishments and activities to liven up your résumé (eg "organised", "participated", "completed", "developed", "produced").

When you use action verbs, you are telling the recruiter how YOU performed the action, as opposed to how the action was performed by you.

How-to

Here’s a sure-fire way in constructing your achievements and responsibilities by using action verbs: 1) Select the project you wish to include in your résumé.

Make sure it fits the job description.

2) Choose an action verb which describes your role in that project.

3) List down the result of the project. This is where you can use exact figures or numbers to quantify your accomplishment.

4) Write it out in a complete sentence according to the formula:

Action Verb Organised

+

Project the annual blood donation drive on 5th March

+

Result which resulted in 45 students donating blood for accident victims

=

Accomplishment Organised the annual blood donation drive on 5th March which resulted in 45 students donating blood for accident victims

5. Avoid typos!

What is it?

Typos are like landmines in your résumé: they are hard to spot and just one will do plenty of damage. Always double-check your documents, or get someone else to help proofread your résumé before it goes out to recruiters.

How-to

Those wiggly red, blue or green lines that sometimes appear underneath the text in Microsoft Word are there for a reason!

Here’s how to spot those mistakes: Red lines: these appear when there is a potential spelling mistake. Which is why they only show up underneath single words, and not entire sentences.

Blue lines: formatting errors or inconsistencies, such as extra spaces between words.

Green lines: these appear when there is a potential grammatical error in your sentences.

Please note that sometimes these lines can be false alarms! Print out your résumé and check the hard copy just to be sure. Also, always save your résumé as a PDF file so that all formatting remains intact.

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LET'S GET YOU HIRED! WRITING YOUR JOB APPLICATION

List of Action Verbs Creative Skills

acted, created, designed, developed, directed, established, founded, illustrated, initiated, integrated, introduced, invented, performed, planned, redesigned

Communication/ People Skills

addressed, arranged, authored, collaborated, corresponded, debated, delivered, directed, documented, developed, drafted, edited, formulated, incorporated, interviewed, liaised, marketed, mediated, moderated, negotiated, participated, persuaded, presented, promoted, reported, translated, wrote

Financial/Data Skills

analysed, appraised, audited, balanced, budgeted, calculated, computed, forecasted, managed, maximised, projected, researched

Helping Skills

assessed, assisted, coached, counselled, demonstrated, diagnosed, educated, enhanced, facilitated, guided, motivated, participated, proposed, provided, represented, served, supported

Management/ Leadership Skills

accomplished, achieved, assigned, chaired, coordinated, delegated, developed, directed, established, earned, evaluated, executed, handled, headed, increased, led, mastered, managed, orchestrated, organised, oversaw, planned, produced, recommended, regulated, reviewed, supervised

Organisation/Detail Skills

approved, arranged, changed, classified, collected, compiled, completed, controlled, defined, distributed, executed, expanded, filed, gained, generated, implemented, launched, monitored, operated, organised, prepared, processed, reinforced

Research Skills

analysed, collected, derived, discovered, evaluated, examined, extracted, formed, identified, inspected, interviewed, investigated, reviewed, summarised, surveyed, tested

Teaching Skills

adapted, advised, coached, communicated, coordinated, enabled, encouraged, evaluated, explained, facilitated, guided, informed, instructed, persuaded, taught, trained

Technical Skills

assembled, built, calculated, computed, designed, engineered, installed, maintained, operated, optimised, overhauled, programmed, repaired, solved, streamlined, upgraded

Other Verbs

improved, pioneered, resolved (issues), spearheaded, transformed How To Get Hired 2020 | 41

LET'S GET YOU HIRED! WRITING YOUR JOB APPLICATION

CREATING AN EFFECTIVE COVER LETTER

A cover letter should answer the question, "Why should I hire you?".

You should always personalise your cover letter for every job position or company you’re applying to.

1

Address the hiring manager by name • Find out the name and designation by checking the company website or calling up the department.

2

22 May 2019

Position Applied for • Be specific and clear with what job position you want.

• State where you found out about the job vacancy.

1 2

3

education and work experience • Briefly explain how your education background and any work experience make you suitable for the job.

4

skills and personality traits • Explain briefly how these experiences and qualifications have helped in developing the skills or personality traits required to perform the job being advertised.

5

4

interview request • Lead the hiring manager to your résumé and make a formal request for an interview.

• Don’t forget to include your contact details, should they wish to get in touch with you.

6

3

I’m writing to apply for the position of Social Media Writer for the Breakfast Club website and magazine, as advertised on your Instagram account on 28 April 2019.

Although I have limited experience as a social media account manager during my days as Secretary for the Wogharts School of Arts Student Council, I believe that my work experience as Part-Time Promoter for Famous Bookstore prepares me for the aforementioned role.

In your job posting, you stated that you require a Social Media Writer who understands both digital and print publications. During my time as Secretary for the Wogharts School of Arts Student Council, I was in charge of handling the Student Council’s Facebook, Instagram and Twitter accounts, which had a combined follower base of 1,890 users. In my part-time role for Famous Bookstore, I worked on many different promotions for print publications, which included several best-selling books and graphic novels including the Captain Varmel graphic novel promo which coincided with the launch of the movie.

When I saw the job posting on your Instagram account, I knew that I could offer my skills and experience to your company. My drive to continuously improve both my digital and traditional marketing skills makes me a strong candidate for this position.

7

Sincerely,

Manners maketh man

Sign off professionally

How To Get Hired 2020

Dear Madam Jayaratnam,

6

• End the letter with your name printed at the bottom and a signature if you are preparing a hard copy application.

42 |

Madam Jessie Jayaratnam Director of Human Resource Wide Net Media & Broadcasting Sdn Bhd 178, Winning Tower B, Jalan Merpati, Kuala Lumpur

I have included my résumé so you can learn more about my education background and my work experience. Please feel free to call me on my mobile at 012-222-2222 if you would like to discuss this career opportunity with me at any time.

5

• Maintain the polite tone of your message by thanking the hiring manager in advance for his or her time.

7

Larry Hotter larry.hotter@gmail.com 012-222-2222

Thank you for your time and consideration.

Larry H Larry Hotter

LET'S GET YOU HIRED! WRITING YOUR JOB APPLICATION

Emailing Employers

Here are some tips on e-mailing a recruiter during your job application process.

New Email To: Shiffa shiffa@theperfectlife.com.my Subject: Application for Graduate Surveyors at Malaysia University From: your-email-add@emailprovider.com

1

2

31 July 2030 3

Attachment: Benny_Résumé.pdf (50.3 KB); Benny_Cover Letter.pdf (30.4 KB)

4 Dear Shiffa, I saw your corporate pamphlet for graduate surveyors at the Malaysia University career services office and I am interested in applying. I have attached my résumé and a cover letter for your consideration.

5

Please let me know if you require any additional information. I am contactable via this e-mail address, or on my mobile at 011-123 4567. I look forward to meeting you in person to further discuss what I can offer to your company.

Yours sincerely, 6 Benny binti Jainash

1

Subject

5

• Use an informative title that looks suitably professional, like in the example shown above.

The key is to stand out in a full inbox.

2

1. State how you found out about the job vacancy and your interest in applying for the job advertised.

2. Mention each file you have attached; namely your résumé and cover letter.

3. Provide your contact details, such as your phone number.

4. End the message with polite closing remarks.

Other remarks include "Thank you for your consideration" or "Thank you for your time".

Email address Keep your e-mail address professional: • Your initials and surname (eg s.benny@gmail. com), or • Your full name (eg siti.benny@gmail.com)

3

Attachment • Your résumé and cover letter should be saved with your name, and saved as a PDF file.

• Remember to check that you’ve actually attached your documents before sending the e-mail.

4

Professional greetings • Start your greeting with "Dear" followed by the recruiter’s name.

• If the recruiter replies with a "Hi" and your first name, then take their lead and do likewise in all your future correspondence.

• Nonetheless, always be sure to maintain a professional tone.

Email body text

6

Signing off • End your e-mail as you would a "proper" cover letter.

• You should make the effort to get a contact person for your application and address that person directly – so you may sign off with "Yours sincerely" and use your full name.

PRO-TIP! If you are contacting recruiters through other job search mediums (eg LinkedIn), you may apply the same rules in terms of constructing the body of the message.

How To Get Hired 2020 | 43

LET'S GET YOU HIRED! ACING YOUR INTERVIEW

Inside Your Interviewer’s Head Interviews are stressful and intimidating. We get that! The trick to keeping calm is to know the questions running through your interviewer’s head and answering them before they even think about it.

Is the candidate really Does the candidate interested in this job? have the basic skills to get the job done?

The last thing recruiters want is to hire someone who isn’t really interested in the job and may leave in a few months after starting. They also do not want to employ someone who will be unhappy in their role and can add little to the organisation.

How to reassure the interviewer:

Show your interviewers that you have a realistic grasp of what the job entails by: • asking about your day-today responsibilities and their expectations of you as an employee • clarifying the interviewer’s response to your questions • rehashing what was said by the interviewer to show that you understand what is expected of you.

Take note, though, that doing these just for the sake of it won't work – you must be genuinely enthusiastic about this job offer. Make it clear from your reactions that you are serious about your career and hope to stick to your job for some time, at least.

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How To Get Hired 2020

It costs time and money to market a job opening and assess applicants, and even more to train a fresh graduate. Hence, graduates who showcase a ready and extensive set of skills are usually more appealing to managers and recruiters. Moreover, a candidate with experience and skills are more likely to work independently.

How to reassure the interviewer:

Firstly, demonstrate that you have the specific skills required for the role.

Secondly, discuss good transferable skills (communication, commercial awareness, leadership skills, etc) and basic knowledge gained from previous experiences or vocational exposure.

Interviewers don’t expect you to have expert knowledge of your job scope or position, but they do want to see if you have the willingness to learn while on the job.

Can the candidate bring anything new to my organisation?

When hiring, recruiters must consider the skills, interests and knowledge that their current employees possess, and then decide if you can "add value" to the company.

How to reassure the interviewer: Show that you have the skills and qualities that the interviewer is looking for.

Find appropriate opportunities to bring it up during the interview, such as when your interviewers offer you a chance to share additional information.

LET'S GET YOU HIRED! ACING YOUR INTERVIEW

How well will this candidate get along with colleagues and clients?

No recruiter wants to hire an individual who cannot sustain a working relationship with their colleagues or clients. Rude, cynical, difficult or arrogant interviewees will be weeded out.

How to reassure the interviewer:

Stay polite and positive. But most importantly, listen. Take an interest in the other roles and people in the organisation. Ask questions about your potential colleagues or how your applied role may influence theirs.

If your position is a client-oriented one, it may also be a good idea to ask about the kind of services or support you will be expected to provide. This shows initiative and dedication on your part to maintain the company's relationship with its clients.

Does the candidate have other interviews or job offers lined up?

Recruiters are always running a talent race with each other – they're constantly competing for the best talent. They will want to know if you're being courted by any other organisation as well so they can timetable their final decision (if they like you) and extend you an offer before someone else does.

How to reassure the interviewer:

There's no point in lying or pretending you don't (or do) have other opportunities lined up. Don't be shy about talking about other job applications if asked. If they're similar to the one you're interviewing for, it shows that you are really serious about working in that field and that you have put a lot of thought into your job search.

However, if you've already accepted a job offer, don't keep shopping around for more prospects!

This is highly unethical and may cause recruiters to write you off on the spot if they suspect you of this!

How do I feel about this candidate? ARE THEY lying or behaving strangely?

Experienced recruiters often use their instincts and can tell if something doesn't feel quite "right" during an interview.

How to reassure the interviewer:

Be honest. Admit if you don't know the answer to a question instead of trying to lie your way through. Being honest about your shortcomings is better than having recruiters discover that you lied during the interview – even if it's only a small bluff.

Also, if you happen to have any mitigating circumstances on the day itself or have suddenly fallen ill, it's wise to flag this up to the interviewer right at the start. That way, the interviewer will understand and make allowances if you look uncomfortable, upset or less enthusiastic than expected.

How To Get Hired 2020 | 45

LET'S GET YOU HIRED! ACING YOUR INTERVIEW

4

Types of Interviews

Quick tips to help you prepare for different types of job interviews.

One-on-one Interviews

Video Interviews

Most job seekers are familiar with the one-on-one interview session. Personal or face-to-face interviews are pretty straightforward as your interviewer asks you a series of questions to evaluate whether or not you’re suited for the job. Some companies prefer using several rounds of oneon-one interviews with different department heads before deciding the candidate’s fate with the company.

Conducted to filter suitable candidates at an early stage, video interviews are a new trend in the graduate recruitment process. However, due to the potential technical pitfalls and how different they may be depending on the platform used by each employer, they tend to intimidate graduate job seekers. Video interviews may take place “live” (eg through Skype) or pre-recorded (eg video submissions).

Interview tips

• Show your interviewer that you are interested in the job by asking relevant questions. Some simple ones include asking about the role’s day-to-day tasks, the work culture or the role’s career path.

• You should also talk about how the job role matches your aspirations, career plans and relevant interests.

Enthusiasm is key.

• Demonstrate specific examples of the skills required for the role you’re applying for and discuss relevant transferable skills you obtained from any school/work experiences.

• Also note that body language is just as important as verbal communication. Maintain a decent level of eye contact throughout the interview, sit upright to exude confidence and remember to smile!

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How To Get Hired 2020

Interview tips

• Practice makes perfect. Start by getting used to appearing on-screen. Switch on your computer’s webcam and record yourself as though you’re running through a practice interview.

• Set the scene by dressing smartly and make the area where you’ll be carrying out the interview look like a professional workplace.

• If you are using a Wi-Fi connection, make sure you have a good signal strength so that the video conference doesn’t end unexpectedly.

• If you’re taking the call on a laptop, remember to plug it in to a power source F O R – you may be online for longer than you think.

YO U

!

LET'S GET YOU HIRED! ACING YOUR INTERVIEW

Panel Interviews

Phone Interviews

Panel interviews will typically involve anywhere from three to eight interviewers (usually three for graduate interviews).

They will likely consist of a mix of HR personnel, business managers and some departmental specialists.

Panel interviews tend to be more rigorous and meticulous than individual interviews as you will be juggling questions from multiple sources. This may sound intimidating but fret not, the interviewers are out to find out the same thing as at any other interview: whether you’re a good fit for the company!

A phone interview is often a screening exercise where employers check some basic information prior to a faceto-face interview. It is also used to filter through suitable candidates early in the recruitment process. The relative anonymity of a phone interview may allow you to speak to your interviewer without the stress of travelling to an unfamiliar place in professional attire, but that doesn’t mean that you should let your guard down!

Interview tips

• Maintain direct eye contact with the interviewer asking you a question. Don’t look away!

• Address the interviewer by name when speaking to them. One little trick is to get their name cards at the beginning of the session and then arrange them in front of you according to the interviewers’ sitting arrangement.

• Don’t panic if one of the interviewers looks bored. Each member on the panel will have different interests, so it’s likely that not everyone may be interested in your response to a question asked.

• You will sometimes be asked the same question twice by mistake. Don’t second-guess yourself and always keep to the same version of your story.

Interview tips

• Much of the impact you make will come through your voice, so it’s important that you sound attentive and enthusiastic.

• Take note of the keywords in the questions asked; you can refer to them when responding to your interviewer.

• Don’t be distracted by your surroundings or lose track of what you want to say next. Avoid “umms” and “uh-huhs” or constant requests to repeat the questions.

• Have your CV or completed application next to you in case you need to refer to them during the phone interview.

• Choose a conducive, quiet environment for the phone appointment to prevent background noise from ruining your session.

How To Get Hired 2020 | 47

LET'S GET YOU HIRED! ACING YOUR INTERVIEW

Interview Mistakes You Should Avoid at All Costs You’ve probably heard these tips a gazillion times now but let us refresh your memory, just in case. Benny Razali elaborates.

T

48 |

here’s no harm in reminding you of the same tips over and over again as long as they are relevant, useful and will still help you to get hired. So here are the interview mistakes that you should avoid at all costs:

Putting on whatever outfit you have

Thinking that time revolves around you

Please put some effort into dressing up appropriately. Everybody knows that short hemlines, flip flops, collarless shirts and low necklines are NOT acceptable, but don’t forget that wrong colours can also be grossly inappropriate for a job interview.

Even if you are not an early riser, please try and be early for the interview. Try to be at the venue 5-10 minutes earlier as this will give you time to calm down and prepare your documents beforehand. But don’t be too early as this can irritate the interviewers.

How To Get Hired 2020

Thinking that last-minute Google search solves everything Please do your research on the company/organisation right after you got the call for an interview. The company wasn’t built in a day, so you need more than a day to collect important information regarding the company.

LET'S GET YOU HIRED! ACING YOUR INTERVIEW

Thinking that last-minute Thinking that the LinkedIn search solves interviewers need to everything know you inside out While we’re on the topic, please don’t forget to look up your interviewers’ profiles as well. Make sure to ask the HR personnel that called you about who your interviewers might be and then find them on LinkedIn or across the internet. Know what their positions are so you can prepare relevant questions for the session (head over to our "So, You’ve Got Questions?" article for reference).

Thinking that badmouthing previous employers makes you favourable Newsflash: It doesn’t.

While your childhood experience might be fun and memorable enough as an autobiography, it’s not relevant to the interviewers. Keep your introduction short yet compact (your hometown, your alma mater, your major, etc) and then move on to what they’ve been waiting to hear: your experiences.

Using your phone/not setting phone on silent during interview If you can turn off or put your phone on silent mode for the whole day during a date, you can afford to do so for a couple hours during your interview session. Most people tend to overlook this nugget of common sense. It is rude and it shows that you can’t seem to be serious with the task at hand.

Lying about your experience/achievements You could mention your non-existent Mount Everest climbing expedition or the imaginary business dinner with Jack Ma about your new e-commerce idea. But remember: recruiters are resourceful people. Your claims are traceable to their origin. Honesty is always the best policy and it also helps to keep your dignity intact.

Being rude to the people other than interviewers – before and after the session This might sound irrelevant at first glance – after all, why would the way you treat the janitors and security guards you met at the front desk influence your possible future career?

Well, employers are not just hiring employees with technical skills; they are hiring professionals who know how to carry themselves in society.

Be polite and respectful towards everyone so that they have a good impression of you.

In a nutshell, the mistakes pointed out above are all avoidable if you put some common sense (and effort) to work. Ask yourself this whenever you feel you are about to commit either of them: if I am the interviewer, would I be pleased to see this kind of behaviour from a candidate?

How To Get Hired 2020 | 49

LET'S GET YOU HIRED! ACING YOUR INTERVIEW

So, You’ve Got Questions?

The most nerve-wracking moment during an interview is neither at the beginning nor at the in-betweens. It creeps in towards the end of the session, after all is said and done, and it usually sounds like this: “do you have any questions for us?”

I

t might sound like you were asked this question out of courtesy: this candidate has done well throughout the session so let’s at least hear what they want this time, right? WRONG. They have verified your general information, experience and skill set at the beginning of the interview, so this is the part where the employer confirms whether you are really interested in the position offered or just trying your luck.

So here are some questions that you might want to ask your interviewers in the next time around:

Are there opportunities for professional development? If so, what do those look like?

This question is as straightforward as it sounds, honestly. At the end of the day, you will always be looking for ways to improve yourself and go further in the career path of your choice as stagnation is a threat.

Remember to look into opportunities for growth and find out if the company has a learning and development programme.

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How To Get Hired 2020

Who’s the longest working employee here and where are they now?

Following up to the previous question, the answer to this one can be a dealbreaker on whether you want to be a part of the company. It helps in letting you know whether the company appreciates their deserving employees and getting a foresight of how you will be treated once you’re on board.

PRO-TIP! It really helps to ask a few introductory questions before the interview takes place! Ask the HR personnel that called you in for the interview about the interviewing panel. Knowing their positions may help you in strategising your questions better.

Who was the person in this position and why is it vacant now?

It is alright for you to know what fate befell the previous owner of the seat they are offering you. Just like how badmouthing previous employers shows your negative personality, this method also works the other way around.

It gives you a clue about the overall professionalism in the office.

LET'S GET YOU HIRED! ACING YOUR INTERVIEW

cover letter rÉsumÉ

Is there anything about my background or résumé that makes you question whether I am a good fit for this role?

This question shows that you are highly invested in the position offered and committed to view it from the interviewer’s perspective. In the meantime, knowing their answers, you can prepare yourself to answer any concerns that they have regarding you and the position right there and then.

What’s your favourite Who will I be working part of working in this closely with? company?

You are not going to be alone in Get a general sense of your interviewer’s opinions about working there. The best guide as to whether it’s going to be a good working place is with the enthusiasm shown in their answers. This can be easily deciphered in their intonation when they’re speaking about the office, the culture or the people around them.

completing your tasks, so it makes sense for you to figure out the people you are going to collaborate with most of the time. Jotting down their names and positions can help you understand the relevancy of their titles to the tasks and evaluate the crossfunctionality of the roles.

You don’t have to limit yourself to just these questions – if you have any other things that concern you, just ask away. Make sure the questions are straightforward and easy to understand. Remember to show your confidence in what you have to offer and never undersell of oversell yourself while doing so.

Good luck!

How To Get Hired 2020 | 51

Sector Synopses Sectors – synthesised and simplified just for you, #gradsters!

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How To Get Hired 2020

Have a look at these sectors within the Malaysian workforce.

Page

Page

55 Automotive

65 Law

56 BPO & Shared Services

66 Logistics & Transportation

57 Consulting

67 Media & Broadcasting

58 Education & Training

68 Pharmaceuticals

59 Energy/Oil & Gas/ Utilities

69 Property & Real Estate

54 Arts & Design

60 Engineering 61 FMCG 62 Food Manufacturing

64 Information Technology

70 Social Services/NGO 71 Telecommunications 72 Tourism, Travel & Hospitality

63 Healthcare & Life Sciences

How To Get Hired 2020 | 53

SECTOR SYNOPSES ARTS & DESIGN

W

orking in the arts and design field continues to be a popular career choice for Malaysians with a creative bent. The vast number of colleges and universities in the country that offer quality undergraduate arts-based programmes play a vital role in the creation of skilled artists and designers – some of whom have garnered international acclaim.

This sector encompasses a varied range of disciplines, including graphic design, interior design, animation, film and performing arts. Qualified artists can also apply their skills to the education sector while those who opted to become designers can find opportunities in literally any industry, including but not limited to retail, broadcasting, advertising and marketing.

Arts & Design SALARY SCALE

MAIN AREAS OF WORK Junior Executive (RM)

Job Categories

Min

Max

Animation/Motion Graphic

2,000

3,500

Fashion

2,500

3,500

Content writing Copywriting Graphic design Interior design Videography

Graphic

2,000

3,500

Interior

2,000

3,500

FUN FACT:

Photography/Videography

2,000

3,000

Product

2,500

4,000

Video Editing

2,000

5,000

Did you know that the Jalur Gemilang was designed by an architect? Back in the early 20th century, a flag design contest was conducted among the public and the winner was Mohamed Hamzah from the Public Works Department in Johor Bahru. After some adjustments, the Jalur Gemilang was officially raised in front of Istana Negara in 1950.

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

WHAT DO I NEED • • • • • •

54 |

• • • • •

An analytical mind Confidence and high self-esteem Flexibility Good communication skills Graphic design skills Teamwork skills

HOW TO GET HIRED 2020

SECTOR SYNOPSES

AUTOMOTIVE

T

he automotive industry in Malaysia is well established, encompassing 27 vehicle producers and more than 640 component manufacturers. It is currently the third largest in Southeast Asia, and the 23rd largest globally.

The industry has come a long way since Ford Malaya was incorporated in Singapore as a regional distributor of Ford products in 1926.

Customer expectations are higher than ever in terms of car performance, reliability and durability and there’s a push to make cars even safer through more electronics.

It’s also about balancing future technology investment and profitability.

AUTOMOTIVE SALARY SCALE

MAIN AREAS OF WORK Junior Executive (RM)

Job Categories

Min

Max

Quality Assurance

2,400

5,000

Assembly Engineering

2,800

5,000

Maintenance

2,000

3,500

Product

2,500

4,000

General Marketing

2,500

4,000

• • • • •

Mechanical engineering Process engineering Sales Service advising and management Technical

FUN FACT: Karl Benz was a German mechanical engineer, who designed and built the world's first automobile in 1885. The vehicle was powered by an internalcombustion engine, and it could go as fast as 16 kilometres per hour.

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

WHAT DO I NEED • • • •

Ability to analyse data (business intelligence) Creativity and adaptability skills Good communication skills Teamwork skills

Top popular employers in this sector

first runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

WINNER

second runner-up HOW TO GET HIRED 2020| 55

SECTOR SYNOPSES

BPO & SHARED SERVICES

B

usiness process outsourcing (BPO) is a third-party service provider where an organisation may enter into a contract with a BPO company to carry out certain tasks that are required for the organisation to run smoothly.

The practice of outsourcing business tasks is done by engaging with the employees of a BPO company who will perform the tasks using their skills and resources. Essentially, shared services also provides the same functions, but unlike BPO, it is an internal service provider across different business units in an organisation.

The BPO and shared services sector offers many opportunities for Malaysians with careers ranging from human resource to finance and accounting.

BPO & Shared Services SALARY SCALE

WHAT DO I NEED Junior Executive (RM)

Job Categories

Min

Max

Human Resource (General)

2,500

4,000

Payroll

2,500

4,000

Finance/Accounting

2,500

2,500

Technical Support

2,000

3,500

Accounts Payable/ Receivable

2,000

4,000

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

• Effective communication skills • Basic computer skills • Must be familiar with third platform technology such as social media, cloud computing, and information/analytics

MAIN AREAS OF WORK • • • • •

Accounting and finance Administration Customer service Human resource IT operations

Top popular employers in this sector

first first runner-up runner-up 56 |

HOW TO GET HIRED 2020

WINNER

second second runner-up runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

SECTOR SYNOPSES CONSULTING

C

onsultants are problem-solvers for hire: businesses and government agencies bring them on board to solve their most pressing problems. The mysterious world of consulting eludes most people outside the industry but those in the know understand the satisfaction of taking on complex issues that have real impact on businesses and people.

Business and enterprise, government and not-for-profit organisations seek out advisory services from consulting firms on matters ranging from technology, policy, marketing and strategy to people, pricing and products. Typically, a consultant or a consulting team will be called in to advise a senior decision-maker because their staff are too busy to consider long-term strategies, or the problem is too complex and outside the skill sets of the people in charge.

Consulting SALARY SCALE Job Categories

MAIN AREAS OF WORK Junior Executive (RM) Min

Max

Functional Consulting

2,500

6,500

Education Consulting

2,500

4,000

Pre-Sales Consulting

2,500

5,000

• • • • •

Economics consulting Human resource consulting Information technology consulting Management consulting Strategy consulting

FUN FACT:

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

There are two ways to get into consultancy: you can either get hired by the many firms that offer consultancy services or you can start your own consulting business! Keep in mind though – you need the expertise before setting up your own business, so be smart about it!

WHAT DO I NEED • • • • •

An analytical mind Good communication skills Problem-solving abilities Teamwork skills Widespread interests and a hunger to delve into areas outside their expertise

Top popular employers in this sector

first runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

WINNER

second runner-up HOW TO GET HIRED 2020 | 57

SECTOR SYNOPSES

EDUCATION & TRAINING

M

alaysia’s reputation as a global education hub continues to grow. Even more prestigious universities are opting to establish branch campuses on our shores with Iskandar Malaysia in Johor being a favourite location in recent years. Coupled with a thriving primary and secondary education ecosystem, Malaysia holds many career opportunities for graduates seeking to carve out a name for themselves in the education and training industry.

With a wide variety of opportunities such as international and private schools, skill training colleges as well as public and private universities, those with a passion to nurture and educate the next generation will continue to reap the rewards of many satisfying career opportunities.

EDUCATION & TRAINING

SALARY SCALE

WHAT DO I NEED

Junior Executive (RM)

Job Categories

Min

Max

Counselling

2,500

3,500

Early Childhood/Pre-School

1,500

4,000

Kindergarten

1,500

3,000

Primary & Secondary School Teaching

2,000

5,000

Lecturing/Tutoring

2,000

4,000

Training/Facilitating

2,500

4,000

• • • •

Ability to work in teams and independently Community-building skills Excellent time management skills Organisational skills

MAIN AREAS OF WORK • • • •

Administration Education policy and research Teaching Training and development

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

Top popular employers in this sector

first runner-up 58 |

HOW TO GET HIRED 2020

WINNER

second runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

SECTOR SYNOPSES

ENERGY/OIL & GAS/UTILITIES

A

mid a global drop in oil and gas prices, this sector is facing a challenging period. Despite the downsides, however, there are many positives that make this sector both rewarding and challenging for fresh graduates.

Malaysia has long been a contributor to global oil and gas production with around 40% of the country’s revenue dependent on oil and gas exports. Engineers in this field are usually assigned to either exploration and production (upstream) or refining and marketing (downstream). More importantly, the country is also making inroads into more sustainable forms of energy such as biofuels, biomass, solar energy and hydroelectric energy. With this comes fresh opportunities for graduates with relevant qualifications.

Energy/Oil & Gas/Utilities

SALARY SCALE Job Categories

WHAT DO I NEED

Junior Executive (RM) Min

Max

Design

2,500

4,000

Service

2,500

4,500

Maintenance

2,500

5,000

Molding

2,500

3,500

Production

2,500

4,500

Tooling

2,500

4,500

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

• • • • • •

Adaptability An analytical mind Creativity Drive and perseverance Integrity Interpersonal skills

MAIN AREAS OF WORK • • • • • •

Energy engineering Mining engineering Petroleum engineering Pipeline engineering Process engineering Structural engineering

Top popular employers in this sector

first runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

WINNER

second runner-up HOW TO GET HIRED 2020| 59

SECTOR SYNOPSES ENGINEERING

E

ngineering is an established sector in Malaysia with companies benefiting from a strong local supplier base and vast connectivity to the ASEAN region and beyond. There is also a robust R&D infrastructure in place that contributes to key growth areas, including electronics manufacturing, biomedical, chemical and solar/photovoltaic industries as well as precision engineering.

Other significant areas for jobs in the engineering sector include control and automation, nanotechnology and biotechnology as well as within the engineering support industry (ESI) that encompasses machining, metal stamping, metal casting, surface engineering, heat treatment and forging. These activities are deemed crucial as they support the engineering sector as a whole.

Engineering SALARY SCALE

MAIN AREAS OF WORK Junior Executive (RM)

Job Categories

Min

Max

Chemical

2,500

4,000

Electrical/Electronics

2,000

5,000

Environmental Health & Safety

2,500

5,000

Civil & Structural

2,000

4,500

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

WHAT DO I NEED • • • • • •

60 |

Ability to prioritise and meet multiple deadlines Ability to work effectively within a team environment A logical approach to work Commercial awareness Excellent communication skills Strong spatial awareness

HOW TO GET HIRED 2020

• • • • •

Automotive engineering Building services engineering Civil and structural engineering Electrical engineering Mechanical engineering

FUN FACT: The Petronas Twin Towers, which remains the tallest twin towers in the world, represents a major achievement in structural engineering. The engineers and architects used a tube in tube design, which provided a safe and efficient solution in building one of the world's tallest buildings.

SECTOR SYNOPSES FMCG

C

onsumer goods are any products bought to be used directly by consumers, rather than being bought by manufacturers to be used in the production of other goods. Fast moving consumer goods (FMCGs) are usually high volume, low-cost products that are sold quickly and in large quantities, such as toiletries, cosmetics, cleaning products, food and drink.

The consumer goods industry is fast-paced and highly competitive; the pace means that changes and results can be seen quickly. Efficiency is key during the processes involved in producing consumer goods to meet demands and maximise returns. In this industry, graduates are likely to go far if they are creative and innovative, and can come up with practical new ideas that will put their employers ahead of the competition.

FMCG

SALARY SCALE

MAIN AREAS OF WORK

Junior Executive (RM)

Job Categories

Min

Max

Buying

2,500

4,000

General Marketing

2,000

4,000

Product

2,500

4,000

Research & Development

2,000

3,800

• • • •

Food technology Marketing Sales Supply chain management

FUN FACT: According to experts, it’s a stable industry. Tim Morris of Coriolis Research stated, “There’s a saying in the industry that goes ‘everyone has to eat’. To this I would add ‘and wash their clothes and brush their teeth.’ Unlike other industries, FMCG does not suffer from mass layoffs every time the economy starts to dip. You may put off buying a car, but you don’t put off dinner. This lends FMCG a level of job security unknown in other industries.”

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

WHAT DO I NEED • • • • • •

A good knowledge of the existing brands Entrepreneurism Organisational skills Problem-solving skills Strong business acumen Teamwork skills

Top popular employers in this sector

first runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

WINNER

second runner-up HOW TO GET HIRED 2020 | 61

SECTOR SYNOPSES

FOOD MANUFACTURING

T

he food manufacturing sector in Malaysia is mainly dominated by local small and medium-sized enterprises (SMEs), although domestic and foreign multinational companies (MNCs) and limited liability companies remain very much involved in the industry as well. With advancements to technology within the food industry, this increases the usage of raw materials, which in turn leads to a wide range of food products.

According to the Malaysian Investment Development Authority (MIDA), 10% of Malaysia’s manufacturing output is accounted for by the food manufacturing industry. The amount contributed in 2018 was about RM19.4bil, where processed food was exported to over 200 countries.

FOOD MaNUFACTURING

SALARY SCALE

WHAT DO I NEED

Junior Executive (RM)

Job Categories Manufacturing Engineering

Min

Max

2,500

4,000

Maintenance

2,000

3,500

Process Engineering

2,500

4,000

Production Engineering

2,500

4,000

Supplier Quality

2,800

4,200

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

62 |

HOW TO GET HIRED 2020

• • • • •

Attention to detail Commercial awareness of the consumer market Good communication skills High standard of cleanliness Flexibility

MAIN AREAS OF WORK • • • • •

Food technology Research and development Production engineering Production management Quality control

SECTOR SYNOPSES

HEALTHCARE & LIFE SCIENCES

I

n the 2019 International Living Annual Global Retirement Index, Malaysia was ranked first in the Best Healthcare in the World category. With its world-class healthcare services and sophisticated infrastructure, the country practises a dual-tiered healthcare service system: the government-led and funded public sector and the co-existing private sector.

With the expected arrival of around two million international healthcare tourists for 2020, the Malaysian Healthcare Travel Council (MHTC) predicts that the amount received next year will surpass RM2 bil in hospital receipts, which will lead to an economic impact of RM8 bil. In addition, MHTC is launching the Malaysia Year of Healthcare Travel 2020 (MyHT2020) campaign, which aims to label the country as a destination for top-notch healthcare.

Healthcare & life sciences

SALARY SCALE Job Categories Doctor

WHAT DO I NEED Junior Executive (RM) Min

Max

6,000

8,000

Nursing

1,500

3,000

Nutrition/Dietition

2,000

3,500

Physiotherapy

1,500

2,500

Research & Development

2,000

3,000

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

• • • •

Ability to work under pressure Analytical ability and problem solving Excellent attention to detail Required clinical qualifications

MAIN AREAS OF WORK • • • •

Dentistry Nursing Pharmacy Psychotherapy

HOW TO GET HIRED 2020| 63

SECTOR SYNOPSES

INFORMATION TECHNOLOGY

M

alaysia’s foothold in the global IT sector is evidenced by the many leading tech firms that have made our country a key node in their global network. Thanks to its dynamic economy and developed infrastructure for digital tech, Malaysia is poised to establish a vibrant e-commerce ecosystem locally, creating thousands of IT-related jobs in the process.

On top of that, strategies and initiatives outlined by both private and government bodies in establishing EdTech hubs across Malaysia have begun to bear fruit, with thousands of students benefiting from e-learning programmes.

INFORMATION TECHNOLOGY

SALARY SCALE

WHAT DO I NEED

Junior Executive (RM)

Job Categories

Min

Max

Analyst Programming

3,000

5,000

Front-End Development

3,000

5,000

Hardware

2,800

5,000

IT Network

2,500

4,000

Management Information System

2,000

4,000

Software Research and Development

3,000

5,000

Technical Support

2,000

3,500

Web Development

3,000

5,000

• • • • •

Ability to work in teams Commercial awareness Drive and enthusiasm Problem solving Proficiency in relevant programming languages (C#, .NET, C++, HTML5, Python)

MAIN AREAS OF WORK • • • • •

Data analysis Programming/software development Software engineering Technical support Web development

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

Top popular employers in this sector

first runner-up 64 |

HOW TO GET HIRED 2020

WINNER

second runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

SECTOR SYNOPSES LAW

learn the law

W LA

E

TIC

US

&J

fundamental law

L

aw is a dynamic and stimulating profession with a varied range of career possibilities. After all, the law influences every aspect of our lives: business, finance, property, family and employment. While law is one of the most exciting career fields to be part of, it can be competitive: law degrees and follow-on professional qualification routes require high academic standards in order to secure a job. But for those interested in pursuing this career, the rewards are many if you enjoy challenges and are prepared to work hard.

In Malaysia, a lawyer is both advocate and solicitor. They may opt to work in either the government sector, companies that require corporate lawyers, or the more traditional choice – private practice.

JUS

TIC

E

LAW

SALARY SCALE Job Categories

MAIN AREAS OF WORK Junior Executive (RM) Min

Max

Conveyancing

2,500

5,000

Corporate/Legal

2,500

4,000

Litigation

2,500

4,500

Regulatory Affairs

2,500

4,000

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

WHAT DO I NEED • • • •

Ability to work well under pressure Commercial acumen Confidence and resilience Research, analytical and evaluative skills

• • • •

Compliance Conveyancing Legal counsel Litigation

FUN FACT: History was made in 2019 when Tan Sri Tengku Maimun Tuan Mat, previously a Federal Court judge, became the first female Chief Justice of Malaysia. She was officially sworn in as Chief Justice on the 6th of May 2019.

HOW TO GET HIRED 2020 | 65

SECTOR SYNOPSES

LOGISTICS & TRANSPORTATION

L

ogistics and transportation revolves around the fast, safe and efficient movement of goods, materials and services, while transport planning and management deal with the designing of transport systems and the movement of freight or people by road, air, sea or rail.

Employers within the sector include retail and consumer goods chains, supermarkets, transport companies, courier services, manufacturers, and thirdparty logistics and distribution companies. Within transport planning the main employers are local authorities, specialist consultancies, civil engineering firms and transport providers.

With logistics being paramount to the country’s economy, seeing that Malaysia is the world’s 24th largest trading nation and largely considered to be a gateway to the ASEAN region, the future of supply chains lies in the hands of graduates who can stand up to the challenges of the sector.

logistics & transportation SALARY SCALE

WHAT DO I NEED Junior Executive (RM)

Job Categories

Min

Max

Distribution

2,000

3,000

Customs/Shipping

2,000

3,500

Fleet

2,400

3,600

Import & Export

2,000

3,500

Transport

2,000

3,000

Inventory Control

2,000

3,500

Logistic/Supply Chain

2,000

3,500

Warehouse/Store

1,500

3,000

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

66 |

HOW TO GET HIRED 2020

• • • •

Ability to work well in a team Interpersonal skills Problem-solving and analytical skills Time-management ability

MAIN AREAS OF WORK • • • • •

Logistics coordination Shipping Support functions (finance, HR, marketing) Transport Warehouse and logistics management

SECTOR SYNOPSES

MEDIA & BROADCASTING

W

hile still considered one of the “smaller” sectors in Malaysia, it does offer many career choices for graduates. Within print media, roles such as writers, designers and photographers abound, while radio and television require producers, editors, hosts and production crew.

With internet streaming services blurring the line between traditional and new media, full-time jobs such as vloggers or YouTubers are not uncommon. On the more conventional side of things, there are a host of graduate opportunities within advertising, PR and marketing. However, graduates should note that many of these roles can be very demanding, with a lot of the hard work hidden from view behind the scenes, and require a specific set of skills which take time and experience to develop.

MEDIA & BROADCASTING

SALARY SCALE Job Categories Content/Copywriting

WHAT DO I NEED Junior Executive (RM) Min

Max

2,500

4,000

Journalism

2,000

4,000

Desktop Publishing

2,500

4,000

Reporting

2,000

3,500

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

• Adaptability and ablility to work well under pressure • Creativity and innovation • Excellent communication skills • Good organisation, teamwork and problem-solving skills

MAIN AREAS OF WORK • • • • •

Film production Graphic design Journalism Photography Videography

Top popular employers in this sector

first runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

WINNER

second runner-up HOW TO GET HIRED 2020| 67

SECTOR SYNOPSES PHARMACEUTICALS

T

he pharmaceuticals industry discovers, manufactures and sells products that make people feel better and live longer. These products can be split into three markets: the core pharmaceutical products (medicines that treat conditions such as asthma, cancer and heart disease), vaccines and consumer products (including some over the-counter products, toothpaste and mouthwash).

According to the Malaysian Investment Development Authority (MIDA), local pharmaceutical companies have started manufacturing biologics, oncology drugs, and high value-added generic compounds as there is a growing demand for these products in the SEA region.

PHARMACEUTICALS SALARY SCALE

MAIN AREAS OF WORK Junior Executive (RM)

Job Categories

Min

Max

Pharmacy Technical

2,500

4,000

Retail Pharmacy

2,000

4,000

Product

2,500

4,000

Process Engineering

2,000

3,800

Maintenance

2,000

3,500

• • • • •

Medical sales Pharmacy Process engineering Product management Quality control

FUN FACT: According to The Pharmaceutical Research and Manufacturers of America (PhRMA), the time it takes for a new drug to be developed from its initial discovery to the marketplace is – on average – 10 years.

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

WHAT DO I NEED • • • • •

A systematic approach to tasks Ability to keep meticulous records Excellent analytical and problem-solving skills Strong numerical skills Teamwork skills

Top popular employers in this sector

first runner-up 68 |

HOW TO GET HIRED 2020

WINNER

second runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

SECTOR SYNOPSES

PROPERTY & REAL ESTATE

T

here are a plethora of careers in the Malaysian property and real estate industry today. Although the sector remains cautious of an oversupply of properties and the impending “property bubble burst”, which has been building up over the last decade or so, any dramatic changes have yet to happen and many believe that it won’t anytime soon.

Graduates seeking to test their skills in this sector have a good selection of work, including sales and rentals property management and consultancy services. This field welcomes graduates from any degree discipline, which is surely a plus, but having sound knowledge in business, economics, law, construction or engineering would be an advantage.

Property & Real Estate

SALARY SCALE

WHAT DO I NEED

Junior Executive (RM)

Job Categories

Min

Max

Contract

2,300

4,000

Leasing

2,500

4,000

Building Maintenance

2,000

3,000

Environmental

2,800

4,000

Property Administration

1,400

4,700

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

• • • • •

Client and stakeholder management skills Commercial awareness Effective organisation and time management skills Problem-solving skills Teamwork skills

MAIN AREAS OF WORK • • • • •

Construction management Land surveying Property development Quantity surveying Site supervising

Top popular employers in this sector

first runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

WINNER

second runner-up HOW TO GET HIRED 2020 | 69

SECTOR SYNOPSES

SOCIAL SERVICES/NGO

M

alaysia is seeing a growing trend in jobs within the social services sector. With a broad range of NGOs mushrooming around the country – including a host of refugee advocacy groups – there are ample career opportunities for graduates who are driven by the passion to assist those in need.

Some of the other more common social services bodies in operation within Malaysia are non-profits that focus on educating specific groups, such as street kids, who require attention and care to help them reintegrate into society and keep them in better-off conditions than they previously were in. Other organisations feed, clothe and shelter underprivileged families, while some provide mental health assistance to those in need of such services.

Social Services/NGO

SALARY SCALE

MAIN AREAS OF WORK

Junior Executive (RM)

Job Categories

Min

Max

Counselling

2,500

3,500

Training/Facilitating

2,500

4,000

• • • •

Counselling Social work Therapy Teaching

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

FUN FACT:

WHAT DO I NEED

According to GrantSpace, the term “non-governmental organisation” was created in Article 71 of the Charter of the newly formed United Nations in 1945. An NGO can be any kind of organisation, provided that it is independent from government influence and is not-for-profit.

• • • • •

70 |

Good communication skills Teamwork skills Time management skills Problem-solving skills Leadership skills

HOW TO GET HIRED 2020

SECTOR SYNOPSES

TELECOMMUNICATIONS

T

he goal of the telecommunications industry is to make communication possible, wherever you are in the world. There are two sides to the industry – there’s everything that the users see, from fixed-line telephones and broadband to mobile devices and apps. Then there’s the behind-thescenes infrastructure that makes all of these a reality. On top of that, there’s also the infrastructure behind the cloud.

According to the Malaysian Communications and Multimedia Commission (MCMC), the telecommunications sector revenue in Malaysia grew by 3.7% to RM53.86bil in 2018 (it was RM34.58 bil in 2017). The increased revenue was due to mobile service providers and fixed service providers.

Telecommunications SALARY SCALE

MAIN AREAS OF WORK Junior Executive (RM)

Job Categories

Min

Max

IT Network

2,500

4,000

Management Information System

2,000

4,000

Server

3,500

5,500

Solutions

3,000

4,200

System

3,500

5,000

• Research and development • Technical sales and marketing • Installation and technical support

FUN FACT: The Malaysian Communications and Multimedia Commission (MCMC) was established in 1998. This regulatory body plans and formulates national policies for the communication and multimedia industry in Malaysia.

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

WHAT DO I NEED • • • •

Logical thinking Problem-solving abilities Programming and electronic circuit design skills Strong communication skills

Top popular employers in this sector

first runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

WINNER

second runner-up HOW TO GET HIRED 2020| 71

SECTOR SYNOPSES

TOURISM, TRAVEL & HOSPITALITY

T

he tourism, travel and hospitality sector has had a positive effect on Malaysia’s economy as the sector has achieved much in the past few years, both locally and internationally. According to the Malaysian Investment Development Authority (MIDA), Malaysia is ranked among the top 10 tourist destinations in the world.

Tourism, travel and hospitality is a broad sector, so graduates can tailor their job hunt according to their interests and expect opportunities to work abroad as well as in Malaysia. Wherever you work, interacting with people from a range of ages is a key part of the job and responsibilities are likely to include providing customer service and problem solving. The tourism industry allows graduates to develop transferable management and planning skills.

tourism, TRAVEL & hospitality SALARY SCALE

WHAT DO I NEED Junior Executive (RM)

Job Categories

Min

Max

Chef de Partie

2,000

3,500

Guest Service

1,500

2,500

Housekeeping

1,500

2,500

Ticketing & Reservation

1,500

2,500

Tour Consulting

2,000

4,000

Tour Operation

2,000

3,000

Source: hiredNOW Salary Guide 2019/20 (www.hirednow.com.my)

• Financial management • Flexibility and adaptability • Interpersonal skills (eg communication, initiative and teamwork) • IT skills • Marketing abilities

MAIN AREAS OF WORK • • • •

Customer service Event management Food and beverages services Hotel management

Top popular employers in this sector

first runner-up 72 |

HOW TO GET HIRED 2020

WINNER

second runner-up Source: Malaysia's 100 Leading Graduate Employers 2019 (www.malaysias100.com)

Employer Hub Where recruiters, employees and trainees of leading companies converge!

74 |

How To Get Hired 2020

Don't just take it from us – discover career advice on getting

hired, work-life balance and job experiences from the following organisations!

Page

76 Astro Malaysia Holdings Berhad 80 Dagang NeXchange Berhad 84 Honda Malaysia Sdn Bhd 88 Malaysia Airports Holdings Berhad 92 Malayan Banking Berhad (Maybank)

Page

96 OPPO

100 Pharmaniaga Berhad 102 TNG Digital Sdn Bhd 106 Top Glove Corporation Berhad 110 Vinda Group Southeast Asia

Peek and pick the brains of working professionals of different levels in these segments:

EMPLOYERS’ EXPECTATIONS All things related to résumés, job applications and interviews.

CAREER CORNER First-hand accounts of the hiring process, daily tasks and adulting.

INTERN INSIGHTS Of internship experiences, memorable moments and life lessons.

How To Get Hired 2020 | 75

EMPLOYER HUB

ASTRO malaysia holdings berhad

ASTRO MALAYSIA HOLDINGS BERHAD

Astro Malaysia Holdings Berhad is a public listed company (PLC), which has been in the broadcasting and media industry for the past 23 years. As Malaysia’s leading multi-platform content and consumer company, we aspire to be the entertainment lifestyle destination of choice for Malaysians.

Head on to page 114 to find out more about Astro!

76 |

How To Get Hired 2020

EMPLOYERS' EXPECTATIONS

ASTRO MALAYSIA HOLDINGS BERHAD

Working skills

In any job, compelling communication skills are key. While it is essential to strive for good academic results, being able to articulate your knowledge and thoughts clearly are equally important. The ability to communicate effectively will leave a positive first impression on the recruiters. Besides that, fresh graduates must also be resilient when facing challenges. For instance, the current digital era requires new recruits to be agile and learn new skills quickly.

ASTRO MALAYSIA HOLDINGS BERHAD Norasikin Abdul Rahman

Senior Assistant Vice President, Stakeholder Management What is needed in a fresh graduate’s application?

Cover letter

Yes

Professional photo

Yes

Career objective

Yes

Fancy résumé

No

References (referees)

Yes

LinkedIn profile

Yes

Résumé mistakes

It is important to double-check your résumé to ensure there are no grammatical errors before sending them to recruiters as this could be an indication of your attention to detail. Moreover, graduates should also highlight the depth of their experiences instead of only their accomplishments. This will allow the recruiters to have a better understanding of the graduate’s skills and competencies, and subsequently match the graduate with a suitable role.

Internship importance

Candidates with internship experience will have a higher chance of getting hired. An internship would enable students to gain first-hand exposure to working in the real world and to apply the theoretical knowledge they have acquired during their studies. As a result, fresh graduates will be able to integrate themselves better at work.

Ideal interviewee

Besides being able to articulate their thoughts in a clear and concise manner, the candidates must also have an in-depth understanding of the types of business and the roles they have applied to. It would be a huge plus if a candidate is able to have a lively discussion with the interviewer on the current issues the company is facing and how they can contribute to the business moving forward. On top of that, the candidates should be genuine and honest about their strengths and weaknesses as this will allow the interviewer to better assess their suitability for the roles they have applied to.

Word of advice

At the start of your career, have an open and positive mindset. You will never know what your limit is until you have experienced it. Be brave and eager to take up any challenges that may come your way, and learn as much as you can!

Fresh graduates must also be resilient when facing challenges.

For instance, the current digital era requires new recruits to be agile and learn new skills quickly.

Maximum number of résumé pages: Max

2 pages How To Get Hired 2020 | 77

CAREER CORNER

ASTRO MALAYSIA HOLDINGS BERHAD

Astro Malaysia Holdings Berhad Name Deborah Pang Jie Ying, 26 Position Management Associate Qualification BSc in Business Management Been working here for 1 year and 8 months

Career choice

As someone who switched from medicine to business, I believe in the need to pursue what makes us happy.

I am passionate about business as well as creating unique experiences for customers. This has led me to Astro – a company that has been entertaining Malaysians for the past 23 years. It has been an exciting journey and I am glad to have chosen this career path.

Into the company

I visited Astro’s booth at a career fair to understand more about its Management Associate programme and I was interviewed right away. After a second interview, I was offered a placement in Astro. The takeaway is that we need to take time to talk to the companies’ representatives at career fairs. It helped me to better understand the company, its employment programme for graduates and it even landed me an interview opportunity on the spot, too!

Daily hustle

The Management Associate programme allows me to undertake job rotations among key departments, each with its own unique working environment and job scopes. My experience in customer division helped me to better understand Astro’s products, such as On Demand and Astro GO. When I was with Go Shop, I managed the e-commerce website, drove marketing initiatives and even hosted several Facebook Live shows. Next, I found

78 |

How To Get Hired 2020

myself directing video production for brands like Volvo and Old Town White Coffee for Astro Radio. It’s always a new adventure, working with talents from diverse backgrounds, and the best part is that I get to choose which department I want to stay with upon completion of this programme.

Skill set

Effective communication can make or break a project. It’s important to be pleasant with everyone you meet.

I’ve experienced meeting a random stranger in a café one morning and she turned out to be the person I had to work with closely for a new project!

Other than that, I also find being able to adapt important as I can absorb and learn as fast as I can. In terms of hard skills, possessing some computer skills, such as advanced Microsoft Excel, will help a lot in this new era where data analysis is indispensable.

It’s important to be pleasant with everyone you meet.

I’ve experienced meeting a random stranger in a café one morning and she turned out to be the person I had to work with closely for a new project!

Then and now

There is not much difference for me except less flexibility in terms of time.

On this, time management comes in handy. As a working adult, I have a lot more responsibilities and commitments compared to as a student. It’s no longer about getting good grades; it is now about building a career, owning a house and giving back to my parents.

However, I know that I can always seek advice and learn from my co-workers and friends around me who share the same commitments.

Culture 60%

Work-life balance 60%

Travel opportunities 40%

Professional development 60%

Personal growth 80%

INTERN INSIGHTS

ASTRO MALAYSIA HOLDINGS BERHAD

Internship application

I learnt about Astro’s internship programme through a friend who had done his internship here. As I have been watching Astro since I was young, I was curious about how the company works. I checked their career website and found that the application process is so simple and straightforward – all you need to do is apply online! I submitted my application online and went through a phone interview with the HR team. I was then connected with the department that I would be attached to for another interview and now, here I am!

Enjoyable moments

Astro Malaysia Holdings Berhad Name Wan Mohd Hamdani bin Wan Mohd Azmi, 20 Department Technology Architecture Internship Programme Astro Internship Programme

Do's

• Treat your internship like it's a real job • Introduce yourself to everyone in your department on your first day at work • Know what your strengths and weaknesses are and work on them

Don'ts

• Be afraid to ask questions or ask for help when necessary • Spend your lunch time alone.

Use this chance to network with your colleagues • Remain empty-handed if you have finished all your tasks.

Do something!

There are numerous things I enjoyed: the skills I have gained as well as the relationships I have developed with co-workers and the other interns I spent time with. The practical experience I gained here has helped me bridge the gap between what I learnt in university and the actual work being done in the industry.

It is really satisfying to be able to apply what I have learnt to my job. The culture and work atmosphere at Astro are great, too. People are approachable, friendly and supportive. They are always willing to help. I was also pleasantly surprised that the dress code is not as strict and employees could wear any outfit that they’re comfortable with to work.

Learning curve

I was able to practise what I have learnt – computer science. I developed my proficiency in various programming languages, such as PHP and JavaScript, and had the opportunity to see how the technology architecture department functioned. I have also learnt and developed my soft skills such as being more independent and not relying on others to find out what I was supposed to do, and working well with my colleagues to complete a project. Besides, I learnt a lot from my co-workers who have invaluable experience. I sought for their advice, observed how they talked to others and learnt office etiquette tips from them.

Life hacks

First, make friends with other interns. As they are around the same age as you, you will probably find them easier to talk to and they could be your best support during your time with the company. Catch up and share insights with each other.

Communication is key. Ask questions if you do not understand. Remember to make a good impression. Arrive early or at least on time to the office. On your first day of work, dress professionally. It’s always better to overdress than underdress.

You can observe what the dress code is later and adjust.

On your first day of work, dress professionally.

It’s always better to overdress than underdress.

You can observe what the dress code is later and adjust.

How To Get Hired 2020 | 79

EMPLOYER HUB

Dagang NeXchange Berhad

DAGANG NEXCHANGE BERHAD

Dagang NeXchange Berhad is an investment holding company with two core offerings: IT & eServices, and Energy. Established in 1970, our aim is to be a leading multinational corporation that is trusted for its world-class services and expertise.

Head on to page 116 to find out more!

80 |

How To Get Hired 2020

CAREER CORNER

DAGANGNET TECHNOLOGIES SDN BHD

DagangNet Technologies Sdn Bhd Name Ahmad Syahir Bin Abdul Ghariff, 25 Position Analyst Programmer (Java) Qualification Bachelor's Degree in Information Technology Been working here for 1 year and 4 months

Career choice

I have been fascinated with computers and technology ever since I was young.

I was amazed by the sophistication of computers and gadgets. That inspired me to pursue Information Technology at the tertiary level at the International Islamic University Malaysia (IIUM).

My interest in the area increased as I worked on the development of iOS mobile apps using Swift for my final year project. During my leisure time, I learned technical skills through online courses in order to broaden my knowledge in this thriving industry.

Into the company

I was an intern at DagangNet Technologies Sdn Bhd for six months.

During that period, I was tasked to improve the existing system of ePermit, which is a system to facilitate applications for trade permits. The internship programme benefited me because I was able to apply my theoretical and technical knowledge that I acquired from my university, especially in web application development to real-life situations in the industry.

I was then offered a full-time job as an analyst programmer upon completion of the internship programme.

Daily hustle

I work in a team consisting of project managers, business analysts, system analysts and test analysts. I also work closely with network engineers, system engineers and the database

administrator team. As a programmer, my responsibility is to write system instructions, integrating with other systems, modifying source code and debugging. I’m also responsible for identifying and fixing defects, ensuring the system produces the expected results aligned with the business process.

Skill set

Soft skills: • Teamwork • Time management • Business communication • Problem solving Hard skills: • Java • HTML / CSS • JavaScript • Angular JS

Then and now

My years of learning at the university has taught me how to become creative and independent. Although I was constantly tied up with class schedules and assignment deadlines, I was still able to manage my time and find the balance between my studies and other sports and recreational activities.

I learned to prioritise my work, capitalise on my strengths and adapt to my weaknesses. I also learned the importance of teamwork.

However, I realised that my experience was inadequate when I joined the internship programme. It was my first exposure to the application of my technical knowledge to the needs and practice of the industry. I may have the basic technical knowledge for the job but I realised that I also need soft skills, confidence and readiness to shoulder huge responsibilities that come with the job. I took the initiative to seek knowledge in areas that I was lacking in and had to make a few sacrifices, especially my hobbies, but in time, I learned to adapt to the situation.

The internship period has indeed helped me to prepare for the working world. However, in light of the fast rate of change in technology, I believe one has no alternative but to strive for continuous lifelong learning.

Culture 80%

Work-life balance 80%

Travel opportunities 60%

Professional development 80%

Personal growth 80%

How To Get Hired 2020 | 81

CAREER CORNER

DAGANG NEXCHANGE BERHAD

Dagang NeXchange Berhad Name Ain Nabila Khairul Anwar, 25 Position Executive, Talent Acquisition Qualification Bachelor of Human Capital Management Been working here for 1 year and 11 months

Career choice

I believe that if I wanted to excel in a career, it has to be something that I am passionate about. I soon realised that I love making genuine connections with people. Working as a Human Resource Executive, specifically in talent acquisition, allows me to meet new people almost all the time. In addition, I love the exhilarating feeling of making people’s lives better by providing them with great opportunities within my organisation. Besides that, I did my homework and learned that every organisation needs HR and the opportunities in this career path are plentiful.

Into the company

I searched on the internet for a place to carry out my six-month long internship and I knew I wanted to do my internship within a public listed company (Bursalisted). I stumbled upon DNeX and applied through the careers section on their website. Then, the recruitment manager (who is now my manager) called me and proceeded to conduct a phone interview with generic but vital questions about my studies and the list of subjects I took in university.

Thankfully, I got accepted. During the internship period, I’ve learned a great deal on how to manage expectations and complete all tasks. Subsequently, I was absorbed and hired as a full-time staff member.

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Daily hustle

As one of the organisation’s frontliners, I am responsible in screening all profiles as well as carrying out job matching between candidates and job requirements. Since I began my career at DNeX Berhad, I have handled more than 20 positions, mainly involving the IT and Energy sectors within the organisation, such as system analyst, Java developer, sales and project engineer. From time to time, I also assist in preparing, organising and participating in job fairs organised by universities. Job fairs are vital for us as they help to build positive brand awareness and develop connections with both students and universities.

Skill set

I believe soft and hard skills are not something that you can magically possess and master – they are something you need to build over time with patience and experience.

I would say that the three most important skills to master for recruiters are communication, teamwork and adaptability. On the other hand, when it comes to hard skills, negotiation and screening skills are incredibly important. Negotiation skills especially are vital when you are faced with rejections; how you communicate and deal with such situations will create an image of your company. The first impression of the company from the talents' perspective typically lies on recruiters.

Then and now

It’s undeniable that adulting is tough on anyone and everyone. Being an adult requires an extensive amount of effort and, with so many responsibilities on your shoulders, you need to know how to navigate the challenges yourself. I adjusted my lifestyle by understanding that, while the theories I’ve learned in university helped frame my thought structure, I now need to implement those theories to practice at work.

You should at least know how to steer yourself in an unfamiliar working environment. A huge part of adulting is knowing how to pick yourself up on bad days and how to clean up your own mistakes.

Culture 80%

Work-life balance 100%

Travel opportunities 80%

Professional development 80%

Personal growth 80%

CAREER CORNER

SEALNET SDN BHD

Sealnet Sdn Bhd Name Mhd Faiz Bin Mhd Rejab, 23 Position Solution Support Executive Qualification Bachelor's in Computer Engineering Been working here for 5 months

Career choice

There were many influences that went into my decision in selecting this career field. One of my earliest mentors was my uncle who worked in the Information Technology (IT) industry and encouraged me to explore opportunities in this field. He guided me in the right direction to explore the possibilities in the chosen field. But it was the combination of my career research along with my professor in my major that helped solidify my decisionmaking process. My internship experience provided me a meaningful view into the career world.

Into the company

I was offered a position as an intern initially and, upon my graduation, I was offered a job in the organisation by the manager. My skills and knowledge were acknowledged by my supervisor at the time of being offered the job.

Daily hustle

My daily tasks typically involve rendering technical services for integration, developing data mapping and message specification. I also liaise with external integration service providers to monitor file transfer updates as well as managing setup and configuration of servers.

Additionally, I also read and analyse messaging files for troubleshooting purposes and provide first-level support, which typically involves liaising with our customers and providing them solutions to their problems.

Skill set

Soft skills: • Listening • Communication • Critical thinking • Adaptability • Decision-making Hard skills: • Coding • Server setup • System user testing

Then and now

I strive to achieve a work-life balance by getting involved in outdoor activities after work and staying connected with my friends. As a working adult, I’ve learnt to do my best in whatever task I have been given and to take each problem as a challenge and a learning experience.

Culture 60%

Work-life balance 60%

Travel opportunities 40%

Professional development 80%

Personal growth 80%

It was the combination of my career research along with my professor in my major that helped solidify my decisionmaking process.

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EMPLOYER HUB

Honda Malaysia Sdn Bhd

HONDA MALAYSIA SDN BHD

Honda Malaysia Sdn Bhd is a multinational corporation (MNC), that has been in the automotive industry for the past 19 years. Our aim is to focus on environmental friendliness, quality and cost competitiveness, selfreliability and conduciveness. Our car plant realises our long-term vision to become a major player in the ASEAN region.

Head on to page 120 to find out more!

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EMPLOYERS' EXPECTATIONS HONDA MALAYSIA SDN BHD

Working skills

HONDA MALAYSIA SDN BHD Che Zulhaimee Bin Abdullah

Résumé mistakes

Vice President, Human Resource & Administration What is needed in a fresh graduate’s application?

Cover letter

Yes

Professional photo

Yes

Career objective

Yes

Fancy résumé

No

References (referees)

Yes

LinkedIn profile

Yes

Maximum number of résumé pages: Max

Nowadays in the employment market, fresh graduates need to compete with experienced job seekers. Hence, fresh graduates need to be at par or better than experienced job seekers.

They need to be extra prepared in their knowledge about the company and skills as follows: • Research about the company background and learn about the business and culture of the company • Good behaviour and human relations skills • Excellent presentation skills • Excellent communication skills, especially in English • Prepare some questions to ask about the company and its future growth

2-3 pages

Fresh graduates rarely put effort in their résumés. After studying hard in university, some graduates believe that the ultimate objective is gaining that graduation scroll, without realising that it’s only just the beginning. Pay attention to details when preparing your résumé and make sure it catches the recruiters’ attention, not with a fancy résumé but with information that is essential to secure the job you are applying. Here are some common mistakes made by fresh graduates: • The résumé is too simple and straightforward: a single page résumé • It is too fancy with incomplete or insufficient information • The objectives do not match with the company’s aims • It is too lengthy with irrelevant information (“syok sendiri”) • The photo attached is too casual, which does not show professionalism

Internship importance

Internships are very important to expose fresh graduates to the real working environment. The longer the internship, the better it would be for them. Universities should be more innovative to review their syllabus to include more practical training opportunities and work-based experiences for their graduates.

Government initiated programs such as SL1M and Protégé would not be necessary if fresh graduates already have related working experience between six months to one year or more. Fresh graduates with vast exposure to the working environment would be more confident when attending interviews. They will have no problem answering questions about what they have learnt as well as what they have done at the workplace during an interview.

Ideal interviewee

Preparation is very crucial before you attend any interview. The ideal candidate would ensure that they are well dressed and ready for the interview: • Polite • Good discipline • Ambitious • Creative • Organised • Pleasant • Self-assured

Word of advice

Always believe in the “Power of Dreams”. Strive for success and never give up. Improve yourself and stay ahead of others by continuously learning and acquiring new skills.

Lastly, success is about being happy in life. Have a well-balanced life and be happy.

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CAREER CORNER

HONDA MALAYSIA SDN BHD

HONDA MALAYSIA SDN BHD Name Isma Norfarhan Binti Ismail, 28 Position Senior Executive Qualification Bachelor of Business Administration (Hons) in Transportation, University Teknologi MARA, 2014 Been working here for 5 years and 5 months

Career choice

Daily hustle

Then and now

Into the company

Skill set

Culture

At first, when I decided to enter the automotive industry, it was very difficult because I was more interested in the education field. However, as human beings, we can only make plans. After my father passed away in 2013, I had to accompany my mother in Melaka and I decided to finish my Industrial Training in the Logistics Department at Honda Malaysia Sdn Bhd (HMSB).

Just as the Malay proverb goes, “tak kenal maka tak cinta”, it was the same case for me as, after almost five months of joining HMSB, I realised that the Automotive Industry is an interesting and challenging field. That’s the reason why I decided to continue working in this field.

Even though I’ve had practical training at HMSB, there was no special treatment for me as I was still required to go through a few screening interviews. Since I was interviewed for the Purchasing Department, I was asked to handle a situation where I have to negotiate with a supplier (role played by the interviewer) to buy a pen. Thus, I needed to have a good strategy in dealing with the supplier to get the best price with the best quality, despite the item costing less than RM1.

Besides that, they will also appraise the way you communicated with the supplier as you will be representing Honda when you are hired.

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In the Cost Control Department, we not only need to control the cost of direct parts but also the commercial issues that are related to sourcing parts from local and overseas suppliers.

Commercial issues have a broad meaning and every issue needs to be tackled immediately as our quick response will save the company’s profits. As a purchaser, you can’t simply just look at the cost as you must consider “QCD” (quality, cost and delivery) to make sure our cars are sold at an affordable price and the best quality. This indirectly implements Honda’s philosophy of “Three Joys”, which are the joy of creating, the joy of selling and the joy of buying.

In HMSB, you will learn many things and face different issues that require different ways to solve the problem. Always remember that you need to have a strategy and good communication skills not only within the team but with your superiors as well. Utilising the Japanese practice of “Ho-Ren-So” (which translates to “report, contact and consult”) in communications with your superiors and team members allows for better teamwork and smoother work progress, and ensures everyone keeps up to date to avoid repeating similar mistakes in the future. This is one aspect of Japanese culture that has been applied in our daily tasks.

In HMSB, there are many ways to learn, especially from senior colleagues because they have more experience in the processes, technical work, etc.

As a newcomer, you must be willing to learn, understand the various situations encountered and never be shy to ask questions. You can also learn from the seniors about how to come up with good strategies because every senior colleague has their own opinions and perspectives. Additionally, do more research before making a decision and put your heart into expanding your knowledge by going out of your comfort zone so you can be more successful in the future.

80%

Work-life balance 60%

Travel opportunities 80%

Professional development 80%

Personal growth 80%

INTERN INSIGHTS

HONDA MALAYSIA SDN BHD

Internship application

I’ve always had an interest in the automotive industry and Honda is one of the most famous brands in the world. The automotive industry is always growing and improving its technology, hence this internship was beneficial to me since I am currently studying Mechanical Engineering in my university. In my third year, my university had organised a career opportunity event called Technology Education and Career. Honda Malaysia Sdn Bhd joined the event and introduced the wonders of the automotive industry to the students. So, I decided to do my internship with this company.

Enjoyable moments

Honda Malaysia Sdn Bhd Name Noor Faiz Bin Abd Rahman, 22 Department Painting Line 1 Internship Programme Student Industrial Internship Training

Do's

• Give out ideas and solutions to every task assigned • Ask any tips from experienced associates • Take part in every event and learn as much as you can

Don'ts

• Fail to submit any work assigned in the time given • Pretend to understand when the instructions were not clear • Be silent and not ask for help in any problems

I enjoyed the culture, work environment and the learning experience. The company promotes practising Japanese culture in daily activities such as using Japanese terms, providing Japanese food to staff and performing morning exercise (Taisou).

This gives a different experience for the students which is very exciting. The associates in the company are also very friendly and supportive as they often teach and even encourage students to provide ideas in solving daily problems in the production lines. Honda Malaysia Sdn Bhd gives the students the real experience of working in an automotive industry as the internship provides proper planned activities for the students to follow and learn about the production.

Learning curve

Honda Malaysia Sdn Bhd is a fast car production factory that requires its associates to be quick on the uptake and take swift action. This requires associates to keep up with the pace, improve their time management skills and solve any problem in no time. Being in the Quality Section in the Painting Department taught me how to inspect the paint condition of a car through visual inspection. The inspection requires the inspector to be familiar with defects and have good viewing skills to detect any defects. My analysing skills have also improved as the Quality Section requires a solution for each defect found and this demands for good analytical skills to find the root cause of the problem.

Life hacks

As a staff member in the Quality Section, having creative ideas is very crucial in solving problems. Solving problems without hands-on experience is not easy.

The easiest way to find ideas and inspiration is to practice Genba (a Japanese term meaning “the actual place”) and tackle the problem after understanding the situation. Genba also requires communicating with other associates and this comes in handy as they will share their thoughts and ideas in order to find the solution. After assessing the information, I would use some tools to solve the problems such as the Why-why analysis and 4M factors.

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EMPLOYER HUB

MALAYSIA AIRPORTS HOLDINGS BERHAD

MALAYSIA AIRPORTS HOLDINGS BERHAD

Malaysia Airports Holdings Berhad is a governmentlinked company (GLC), that has been in the leisure, travel and hospitality industry for the past 27 years. Our aim is to be the global leader in creating airport cities. Together we create joyful experiences by connecting people and businesses.

Head on to page 124 to find out more!

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EMPLOYERS' EXPECTATIONS

MALAYSIA AIRPORTS HOLDINGS BERHAD

Working skills

MALAYSIA AIRPORTS HOLDINGS BERHAD Tasha Mohamed Din

Manager, Human Resource (Sourcing & Internal Mobility) What is needed in a fresh graduate’s application?

Cover letter

Yes

Professional photo

Yes

Career objective

Yes

Fancy résumé

No

References (referees)

Yes

LinkedIn profile

Yes

Maximum number of résumé pages: Max

2 pages

The most in-demand skills fresh graduates should learn is the ability to cope with technology advancement.

They need to be computer literate especially in churning out reports, analysing data, preparing the findings/solutions and constructing the findings. As for soft skills, they need to know how to communicate (interpersonal communication) as most jobs require you to speak and present your ideas. With these skills in place, it will also be an advantage for fresh graduates to have experience in project management as to equip themselves for future projects/assignments in their future employment.

Résumé mistakes

The most common mistake fresh graduates make in their résumés is the email address. Don’t use a fancy email address as it would confuse the recruiters to contact you, should your profile match with the hiring manager’s requirements. Please ensure all your contact information is updated and reachable.

We would also prefer a twopage-long résumé or less. There’s no need for you to pitch in details about your final year projects. Just a brief description (objective) would do. A similar approach is applicable as well when you are furnishing information about your internship.

Ideal interviewee

Panels of interviewers are keen to explore candidates who are confident in presenting themselves. A candidate needs to understand the position they are applying for, hence they are able to relate their capabilities/ competencies with the role that is expected for them to perform. In other words, "promote yourself" to the position. Share with the interviewers ideas and potential contributions that you can bring to the team/company, should you be considered for the position.

Word of advice

There’s always a job for you, find your inner talent and let it shine.

Bring it on and showcase yourself during the interview session. Don’t be disappointed if you did not make the cut, learn from it. Get feedback from the interviewers at the end of an interview session on your performance during the interview. Improvise from the feedback received and continue to excel better.

There’s always a job for you, find your inner talent and let it shine.

Internship importance

An internship does increase fresh graduates’ chances of securing a job as these experiences give them an insight into the working lifestyle.

Through internships, they would be able to apply knowledge that they have acquired during their college years and at the same time learn new knowledge which were not taught during their educational years.

How To Get Hired 2020 | 89

CAREER CORNER

MALAYSIA AIRPORTS HOLDINGS BERHAD

Malaysia Airports Holdings Berhad Name K Aravinthan Kunju Raman, 27 Position Senior Executive, Aerospace & Aviation, Business Development Qualification MEng with Business Finance Been working here for 3 years

Career choice

As a scholar of Malaysia Airports, once I returned from London after my studies, I was given the opportunity to explore the various divisions in MAHB. However, it was the Aeropolis initiative that attracted me towards my current career path. It was an ambitious effort to create one of the first airport cities in this region and I expected to be exposed to many interesting challenges and growth opportunities.

Although I am a mechanical engineer by education and the job scope is more towards business development, I am determined to learn, adapt and grow within this industry.

Into the company

It was a slightly different process than usual as I was one of MAHB’s scholars. My first interview was with the Aeropolis team. We discussed my past experiences during university and my bachelor’s degree. They asked me a few scenario analysis questions, which I explored with them.

Daily hustle

I currently work in business development for the Aerospace and Aviation cluster under KLIA Aeropolis.

It entails discussing and negotiating with potential investors and companies in the aerospace manufacturing and Maintenance, Repair and Overhaul (MRO) sector for their ventures into

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Malaysia. At the beginning of my journey, my role was more projectbased so I decided to specialise in the Aerospace and Aviation unit. I was privileged to be one of the key members in the Digital Free Trade Zone initiative (a joint-venture with Cainiao Logistics) and Subang Aerotech Park (a joint-venture with Boustead Projects).

Currently, I’m working on the Subang Airport Regeneration project.

Skill set

Soft skills: • Problem-solving • Adaptability • Communication • Teamwork Hard skills: • PowerPoint • Language (multilingual would be good) • Financial analysis (returns analysis) • Other Microsoft Office skills (i.e.

Word, Excel)

Then and now

I did some internships in London as well as Malaysia and that has given me a good overview of the working life. As a student, I was more carefree and it wasn’t difficult for me to make any decisions as all repercussions would only affect me. Now, I feel the decisions I make in my career will affect my company and my family (for personal growth). It has not been an

easy transition but I’d like to think that I’ve fared better than many others as I have had very good mentors guiding me through my working life.

Although I am a mechanical engineer by education and the job scope is more towards business development, I am determined to learn, adapt and grow within this industry.

Culture 80%

Work-life balance 80%

Travel opportunities 100%

Professional development 100%

Personal growth 100%

INTERN INSIGHTS

MALAYSIA AIRPORTS HOLDINGS BERHAD

Internship application

I got a recommendation from a fellow employee of Malaysia Airports Holdings Berhad (MAHB) who encouraged me to pursue my internship in the company.

The application process was a breeze. The reply was prompt and professional.

Even the briefing on the first day regarding the rules and regulations was very simple to understand and it made me look forward to starting my journey in this company.

Enjoyable moments

The work culture in the company definitely left a mark on my whole experience.

In MAHB, everybody knows everybody and they are friendly. One would usually think that interns will have a hard time adjusting but that is not the case here.

Everyone is ready to help and guide you in doing your task. They will even have a simple conversation with you to help you de-stress. Employees from other departments would greet you from time to time and make you feel welcomed.

Malaysia Airports Holdings Berhad Name Nur Khaleeda Binti Mohamad Kusnin, 24 Department Research and Planning Internship Programme Malaysia Airports Internship Programme

Do's

• Maintain a good relationship, not just with your supervisor but with other employees as well • Do your best in your tasks and show your enthusiasm in performing your tasks • Ask questions at work. Never be afraid to ask

Learning curve

In my department, their expertise is mainly handling raw and processed data.

Hence, I improved a lot in my hard skills, especially in using software such as Microsoft where I discovered that there are actually many more functions than what I knew during my study years. I also got the opportunity to participate in their Host Culture training programme that is organised for the employees.

Thanks to the programme, I learnt how to always be sincere in doing our work instead of only thinking about the salary received at the end of the day. Not to mention that the communication around the office is very impressive as most of the employees are friendly so you won’t feel scared to approach another staff member.

Life hacks

Try asking for more tasks. As communication skills are very important, it is best if you approach your supervisor for any work. Don’t expect them to come and look for you. They are aware of your existence but sometimes they want to see how competent you are in doing your best in a professional corporate world.

As communication skills are very important, it is best if you approach your supervisor for any work.

Don'ts

• Complain about your work • Disobey any rules that have been briefed to you on the first day • Look disinterested in performing your tasks and criticise other people

How To Get Hired 2020 | 91

EMPLOYER HUB MAYBANK

Maybank

Maybank is a multinational corporation (MNC), that has been in the banking and financial services industry for the past 59 years. Our aim is humanising financial services.

Head on to page 126 to find out more!

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EMPLOYERS' EXPECTATIONS MAYBANK

Working skills

MAYBANK

Sophia Ang Wui Jiun Head, Talent Attraction & Workplace Futurisation

What is needed in a fresh graduate’s application?

Cover letter

Yes

Professional photo

No

Career objective

Yes

Fancy résumé

No

References (referees)

No

LinkedIn profile

Yes

Maximum number of résumé pages: Max

2 pages

Most colleges and universities provide an expanded curriculum to equip students with digital skills. Many institutions are starting to realise that application is critical and have established joint ventures and MOUs to enable students to obtain handson experience in a real working environment. We do not expect fresh graduates to be experienced in immediate application of what they have learnt, but strong work ethics, communication, creative and critical thinking, problem-solving, and being a team player are what we do look out for.

Machines will change how we work, and we believe because of that, these soft skills and digital literacy – knowing how to use big data and Artificial Intelligence (AI) – are increasingly important for us to become better performers. So is the propensity and interest to learn.

Curiosity and experimentation. All these show your potential. Hard skills can be taught but the mastery of it depends on one’s mindset and attitude.

Résumé mistakes

A common mistake would be to submit a résumé without knowing your audience. As an employer, we would want to see résumés that reflect they have done their homework. That they have a sense of who they are as a person and the assuredness of their strengths and goals. Showing us what you stand for and the value that you can bring to an organisation makes it easier to visualise what we can offer you.

Internship importance

Internships are an avenue to gain work experience and a great way to accrue skills and network for a good job. It is also the best opportunity to "practice"; try new things and learn from trials and errors. Going for multiple internships indicate you are a driven and learningoriented individual without you having

to say it. Internships are a rich source of giving one the "edge" when it comes to screening résumés, so take the opportunity to build up your experience.

Part-time jobs, freelance work or even volunteering experiences too are considered valuable work experiences.

It does not matter where you gained your experience from, it just matters that you did it.

Ideal interviewee

Authentic and prepared. The ideal candidate exudes confidence. A person who embraces their true self, their values. They acknowledge their weaknesses and use their strengths for the benefit of all. They are passionate about what they do, driven and committed to excellence.

Each company has a culture and it is important you are a right fit. With the ever-changing work landscape, we value agility in a person; fastthinking, responsive, and having quick decision-making abilities. Most importantly, the hunger to learn, unlearn and relearn to stay ahead. It is also very important to know what is happening in the world today.

Word of advice

The right job is rarely found on the first try because sometimes, we are not even sure what "right" is, and its meaning differs for everyone. One way to find it is by experiencing and learning, via internships for example.

Having an ambition helps too. That can guide you. So, do not worry about finding the right job at your first try. The process will be the one that takes you there. Resilience is going to take you far, right up to the top of the career ladder so to speak.

How To Get Hired 2020 | 93

CAREER CORNER MAYBANK

Maybank Name Bhavan Sarpal A/L Pardeep Kumar, 25 Position Global Maybank Apprentice Programme Qualification Bachelor in Economics & Finance Been working here for 6 months

Career choice

Like there are two sides to every coin, it’s always a tough choice for fresh graduates to decide on where to begin their career. With the advent of FinTech and start-ups, we mull over: would going to non-banks be more exciting and challenging, or should we go to a prominent financial institution for the chance to climb the corporate ladder?

To me, joining a corporation like Maybank made more sense because of the depth and steady opportunities to learn, its regional presence and more possibilities to network. Corporations today are also embracing digital trends and flexible working, and the opportunity for employees to push boundaries and explore – all in a responsible way, of course. So, if one is up for a challenge supported by futureready infrastructure, go corporate.

Into the company

I was a finalist of "Maybank GO Ahead.

Challenge", an international, multidimensional case competition that tests undergraduates’ competencies including strategy, behaviour, corporate responsibility and general knowledge.

At the end of the challenge, candidates who exuded and demonstrated a strong balance between leadership, intellect and teamwork were offered to join the Global Maybank Apprentice Programme, a two-year rotational programme that offers best-in-class development, incorporating on-the-

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job training and an international assignment to offices where Maybank has a presence. It also allows graduates to design their career based on their interest and personal preference. I was fortunate enough to receive the offer, which I then gladly accepted.

Daily hustle

As part of my rotation in the Group Digital & Strategic Alliance department, my daily tasks include researching on global digital & technological trends to preparing research decks for the Group President & CEO of Maybank.

There are also times where we are required to meet and discuss collaboration opportunities with local and global FinTech. This can get very exciting especially since ASEAN is the hotbed of FinTech innovation. Other tasks include recommending how to digitise Maybank’s presence in other ASEAN countries and strategising Maybank’s digital journey moving forward. Not a day goes by without me learning something new.

Skill set

One soft skill that I feel is really important is the ability to articulate your message in a clear and concise manner including your personal thoughts as it shows confidence in your knowledge.

Being able to justify it is also a good complementing skill.

Another skill I’ve learnt and gained is that whenever you have a problem at work, it is always important to frame

that problem in a positive manner and be more proactive by recommending possible solutions.

Then and now

To me it’s more on reprioritising my to-do list to ensure I can stay productive at work because as a working adult, you spend a lot of time at the office, and travelling to and from work. Hence, before joining the workforce, I made small efforts to better manage my time and priorities.

In terms of projecting the image of a working adult, I am actually glad Maybank encourages a smart-casual, modern way of dressing at work. This goes to enabling an agile and adaptive mind. So, I can still wear my collared T-shirts and jeans to office, which used to be my uniform when I was a student.

And this reminds me that learning is a life-long journey.

Culture 100%

Work-life balance 100%

Travel opportunities 100%

Professional development 100%

Personal growth 100%

INTERN INSIGHTS MAYBANK

Internship application

I was afforded the privilege as I was a scholar. Although completing an internship is part of the scholarship requirement, I went through the same application and interview process as the rest and was offered an internship placement with Maybank Etiqa, the insurance arm of the company.

Enjoyable moments

Maybank Name Ahmad Fikri bin Abdullah Asuhaimi, 21 Department Human Resource Internship Programme Maybank Internship Programme

Do's

• Be proactive and willing to learn new things • Make friends with everyone!

• Let others know your boundaries to avoid potential conflicts

Don'ts

• Be restricted and confined to what you think you can’t do or achieve • Forget to plan both your work and life!

• Be compelled to please everyone and leave your own set of principles!

Being entrusted to organise an engagement called "FuturEtiqa with Maybank Etiqa" that connected me to all the Senior Management Committees. By observing the way they think, how they communicate and lead their teams have helped me to expand my perspectives and the insights were beneficial. Also, I had the privilege to be part of the "Maybank GO. Ahead Challenge (MGAC)", Maybank’s annual student competition as a marshal and I would not trade the experience for anything! I love how it gave me a reality check on the steps that I needed to take before reaching the top. There is no shortcut to any success, but with grit, determination and hard work, we’ll get there.

Learning curve

Part of my daily work is to do research and present my findings to my manager, and she will always remind me: one can never be perfectly prepared, but being over-prepared is always good. Her wise words propelled me to always be hungry to learn and grow. I become more proactive. I no longer wait for instructions from her, but would actively seek out to do more and to gain constructive feedback.

Life hacks

I think most interns think they are limited by experience and work structure, hence they tend to confine themselves to the amount of work that they can easily complete. The truth is the only limit we have is ourselves. Do ask for more work and constantly seek for feedback and advice from your superiors.

You should always push the bar higher and deliver your best—always have a growth mindset. Maybank’s values are dear to me, so always build and nurture relationships by being a strong link and helping others grow too.

The truth is the only limit we have is ourselves.

Do ask for more work and constantly seek for feedback and advice from your superiors.

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EMPLOYER HUB OPPO

OPPO

OPPO is a multinational corporation (MNC) that has been in the Electronics industry in Malaysia for the past 6 years.

Our aim is to let extraordinary hearts enjoy the beauty of technology.

Head on to page 128 to find out more!

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EMPLOYERS' EXPECTATIONS JIE BUSINESS SDN BHD

Working skills

In my opinion, essential skills that companies are looking for are a strong learning ability, the ability to execute tasks, leadership capabilities and team player qualities. Although not all were born to have these abilities, they still can learn the theory via various channels such as TED talks as well as top-selling management and leadership books. Nothing is immediate, but if you don’t start, you won’t arrive at your destination.

Résumé mistakes

JIE BUSINESS SDN BHD (FORMERLY KNOWN AS OPPO ELECTRONICS SDN BHD) Candice Liu Yifan HR Director

What is needed in a fresh graduate’s application?

Cover letter

Yes

Professional photo

Yes

Career objective

Yes

Fancy résumé

Yes

References (referees)

Yes

LinkedIn profile

Yes

Maximum number of résumé pages: Max

2-3 pages

Judging from my past experiences, I would rate “Unpolished Résumé” as one of the most common mistakes.

Simply put, grammar, spelling and syntax should be in proper order in your résumé. Applicants nowadays are equipped with spelling or grammar checkers at their fingertips which they can utilise.

Another major mistake is writing a lengthy résumé without a main focus.

Most hiring managers only have a six-second attention span for your résumé, so be specific and highlight your best qualities. Think of your résumé as an eye-catching and clear advertisement, not a long biography.

Internship importance

For fresh graduates, doing an internship will definitely give them an edge in the job market. They will gain real-world working experience and access to networking with professionals in the field. An internship also helps fresh graduates to explore a career path and decide whether it is something they actually want to pursue after graduation. Similarly, many companies take internships as a trial employment to shortlist potential candidates for future openings, so it is a two-way process.

Ideal interviewee

Good preparation will boost candidates confidence during the interview, and candidates tend to make a bad impression when they are ill-prepared for the interview.

It’s very important to make eye contact, observe your interviewer and also listen carefully to the information given and questions asked by the interviewer. Remember, the interviewer has done this many times before, so he/she will appreciate hearing the truth more than a long cover-up, so be honest and genuine with the interviewer.

Word of advice

Be humble and learn from the smartest people around you. Find yourself a mentor that you admire and respect, as he/she can help and add value to your career. Also, don’t be afraid to step out of your comfort zone and try something that may seem a little off track at the beginning.

Most candidates may not land their dream job at first, but be persistent, don’t lose hope and keep working on it. Gaining experience and building work-life relationships are important for fresh graduates, and thereafter great things will come naturally.

Be humble and learn from the smartest people around you.

Find yourself a mentor that you admire and respect, as they can help and add value to your career.

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CAREER CORNER

JIE BUSINESS SDN BHD

JIE BUSINESS SDN BHD (FORMERLY KNOWN AS OPPO ELECTRONICS SDN BHD) Name Ng Zi Chuan, 28 Position Product Manager Qualification BA (Hons) in Games Technology, Limkokwing University of Creative Technology Been working here for 5 years and 6 months

Career choice

As a technology enthusiast, I've always wanted to start my career in this industry.

When OPPO first entered the Malaysian market in 2014, I did some research on the company, and was immediately attracted by their trendsetting products and the way they use technology to benefit their customers. So, I decided to take the leap and apply for a position in the OPPO product department. Not long after, I received good news; that I would be part of the very first batch of OPPO-ers in Malaysia!

Into the company

Thankfully, the first interview was casual and not too intense. In the second interview, the Product Manager talked about OPPO’s company culture, and we had a general discussion about smartphones and technologies to gauge my passion and industry knowledge. The interview felt like I was chatting with a friend, and I was allowed to share my opinions freely. Of course, I did a lot of homework about OPPO’s products beforehand but I felt the preparation wasn’t needed as much as a good attitude and outlook.

Daily hustle

As a Product Manager, I am fully responsible for managing a full product lifecycle, which includes market research, sales, marketing and inventory management.

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Before any product launch, the first step is to undertake a lot of market research, so that we can understand consumers’ needs, our market opportunities and also what our competitors are doing. After the upper management decided to launch the product, we would work on a sales proposal to target potential business partners.

After this came marketing strategy and planning, to make sure that the product could effectively reach out to our target audience. In this part of my role, I have to monitor and take control of the day-to-day management sales and marketing within the product’s lifecycle, to ensure that we achieve our monthly target performance.

Skill set

Soft skills: • Problem-solving • Project management • Data analysis • Presentation skills • Internal/Team Communication Hard skills: • SPSS • Microsoft Office suite (especially Excel)

Then and now

The beginning of my career was the most challenging transition of my life!

However, I made it through by always remembering my mantras: • Always be passionate about what you love and pursue it with energy.

Passion is what drives you from the inside. Without passion, there is nothing to fuel you to go further.

• Connect with people, not devices.

Communication is important, and building networks will help complete your work much better.

• Embrace trial and error, and learn from failure. Of course, you will make a lot of mistakes during learning, but all of these mistakes build up valuable experiences.

Culture 100%

Work-life balance 60%

Travel opportunities 60%

Professional development 100%

Personal growth 100%

INTERN INSIGHTS

JIE BUSINESS SDN BHD

Internship application

My senior, who completed an internship with OPPO, suggested that I apply for my internship there as well. After I submitted my application, OPPO’s HR department contacted me and asked me to attend an interview session and bring all of the required documents that I submitted during my application. After the interview session, I received an offer from the company and I started my internship.

Enjoyable moments

What I enjoyed the most was working with my supervisor and my co-workers. It was a very productive and positive working environment because the emphasis was on teamwork and not blaming others. Therefore, I felt that I could work without pressure and do my best. Having said that, I did make mistakes during my time at OPPO. However, I learnt a lot from them thanks to the constructive feedback given by my supervisor and co-workers.

JIE BUSINESS SDN BHD (FORMERLY KNOWN AS OPPO ELECTRONICS SDN BHD) Name Rinaldo Tanujaya, 21 Department Branding Internship Programme Career Experience Program

Do's

Learning curve

I learnt so much during my internship! Firstly, I became more disciplined and independent because I wanted to be on time and to set the right example.

Secondly, my skills in Adobe software improved a lot because there was plenty of graphic design work that needed to be done in a short period of time. Lastly, my self-confidence improved significantly since I started at OPPO, and I think this is because I was placed in an environment where I had to work with new people from many different backgrounds.

Life hacks

In my point of view, you have to love what you do for the company. This is the most important life hack during the internship period. If you don’t love what you do, you will easily get bored and won’t perform to the best of your ability.

If you don’t love what you do, you will easily get bored and won’t perform to the best of your ability.

• Be an observer • Try to speak up ideas, in a polite way • Ask questions

Don'ts

• Practice poor time management • Take the internship too casually • Complain about trivial tasks

How To Get Hired 2020 | 99

EMPLOYER HUB

PHARMANIAGA Berhad

PHARMANIAGA BERHAD

Pharmaniaga Berhad is a government-linked company (GLC), that has been in the pharmaceutical industry for the past 21 years. Our aim is to provide quality products and superior services by professional, committed and caring employees.

Head on to page 132 to find out more!

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CAREER CORNER

PHARMANIAGA

Pharmaniaga Name Nabilah Binti Mohamad Shariff, 31 Position Assistant Manager, Human Capital Management Qualification Bachelor of Applied Language Studies (English for Professional Communication) with a minor in Business Management Been working here for 8 years

Career choice

To be honest, I really could not decide my career path and what I wanted to do after graduating. Apart from looking for a permanent job, I also applied for graduate training programmes that were offered in the market. I went to a number of career fairs as well as GLC Open Day. After that, I was accepted into the Skim Latihan 1 Malaysia (SL1M) programme under the Boustead Group and was stationed in my current company until now. In my opinion, graduate training programmes are a good platform if you can’t decide just yet on what you want to be as some of the programmes offer job rotations that allow you to experience everything. At the end of the programme, you can decide on your preferred department.

Into the company

I applied for the SL1M programme for many government-linked companies during the GLC Open Day. I finally landed an interview with the Boustead Group. I was called in for an interview and, within one week, I was accepted.

I was required to undergo a medical check-up and the offer letter was issued afterwards.

Daily hustle

I’m in the Employee Relations unit that oversees three important aspects of Human Resource, which are Employee Relations, Insurance/Medical and Communication Services. At the moment, we are forecasting the budget to be utilised for next year. My daily tasks comprise of preparing memos and emails for internal communication, dealing with different universities in collaboration matters as well as attending and assisting any ad hoc matters pertaining to Human Resource.

Skill set

In my line of work, communication and language skills are crucial as I am dealing with external parties from diverse backgrounds and levels.

Furthermore, being in a life-saving and highly regulated business, good communication skills are important.

One miscommunication can lead to huge consequences that might jeopardise the business.

Then and now

When I was a student, I was pretty much carefree and did not follow any routine except attending classes. Ever since I started working, I am bound to the same routine and sometimes it can be quite stressful as I do not have the time to socialise. However, I learned to catch up with things off-work. During the weekends, I have free time for my hobbies, I go out with my friends, and I do everything that I could not do on weekdays. Sometimes I would take leave from my work, to rest and do things that I like.

Culture 80%

Work-life balance 60%

Travel opportunities 80%

Professional development 80%

Personal growth 80%

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EMPLOYER HUB

TNG DIGITAL SDN BHD

TNG Digital Sdn Bhd

TNG Digital Sdn Bhd is a fintech startup, that has been in the financial services industry for the past 2 years. Our aim is making Malaysian’s lives easier through all touchpoints.

Head on to page 136 to find out more!

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EMPLOYERS' EXPECTATIONS TNG DIGITAL SDN BHD

Working skills

Communication is essential for success. The company looks for people who can articulate their ideas and achievements effectively.

Fresh graduates should be open to new ideas and updated with current market conditions, and be receptive to feedback from people who have exposure in the industry especially for areas you are unfamiliar with. Arm yourself with the right office etiquette, business communication skills and knowledge of essential office tools like Microsoft Office before entering the job market.

Résumé mistakes

TNG DIGITAL SDN BHD Calvin Hon

Director of Human Resource What is needed in a fresh graduate’s application?

Cover letter

No

Professional photo

Yes

Career objective

Yes

Fancy résumé

No

References (referees)

No

LinkedIn profile

Yes

Maximum number of résumé pages: Max

2 pages

Fresh graduates should emphasise their working experience, participation and contributions of past activities and projects clearly in their résumé.

It is not advisable to include redundant information such as family background, courses attended and expected salary in your résumé. This may cause your résumé to become too lengthy. The general rule of thumb is to keep your résumé no longer than two pages and allow your future employer to view your strengths and suitability to the targeted role as quickly and as briefly as possible.

Internship importance

Internships are crucial for fresh graduates to build their network and relationships with other people as they are usually restricted to only interacting with college mates in school. We spend at least eight hours at work connecting with people in order to communicate and leverage each other’s strengths. If your university doesn’t mandate an internship in your course outline, do take the initiative to look for internship opportunities in a company where teamwork and communication is abundant.

Alternatively, you may consider a part time job which involves a lot of face-to-face interaction in order to gain experience.

Ideal interviewee

Most candidates display very good skills and qualities in their report card.

However, candidates who are able to portray the positive personal qualities like being open to new ideas, eager to learn new things, adapt to the fastchanging environment, etc during the interview will be more valuable.

We believe skills can be learnt, but personal qualities are embedded in someone and are hard to change.

Word of advice

Be yourself during the interview.

Identify your interests and passions and work towards it. There is no point following others to secure a job which you are not keen on. Believe in yourself for the strength to make a contribution at your job and absolutely deliver what you have committed. Be instrumental in other’s success. Always take the initiative to go the extra mile and continually strive for excellence.

If your university doesn’t mandate an internship in your course outline, do take the initiative to look for internship opportunities in a company where teamwork and communication is abundant.

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CAREER CORNER

TNG DIGITAL SDN BHD

TNG Digital Sdn Bhd Name Raymond Chai, 33 Position Lead Engineer Qualification Bachelor’s Degree Been working here for 2 years

Career choice

Daily hustle

Into the company

Skill set

To be honest, entering the software industry was never my first choice. But things changed when I first used the software I developed myself. At that moment, I knew that this is the new experience that I wanted to bring to the world, for the betterment of humankind.

Since then, the unexplained satisfaction of creating new things have never stopped feeding my curiosity in exploring new possibilities in the software field and I’ve never looked back since.

I was approached and invited for an interview by the VP of Engineering from Ant Financial. I was excited when he shared with me that I was invited due to my technical capabilities and previous achievements in the payment industry.

I wasn’t shy when we met to share my goals and vision in this industry. Being straightforward in such a manner has its advantages sometimes. The process went well; I was hired and given the opportunity to lead a team of talented engineers.

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Setting up guidelines and standardising procedures, and ensuring project delivery became my routine job. I had to travel periodically to work with talents from different countries. There is a shared sense of satisfaction and achievement when we release something new to the public. Working with a group of talented engineers is also a daily hustle. Great communication is key to maintain a healthy working environment and nurture good relationships between team members.

In a hyper growth start-up, we had to deal with multi-national candidates.

Good communication skills and teamwork are essential. But as an engineer, problem-solving skills are a priority. We are usually attracted to candidates who show passion and empathy. In terms of hard skills, we prefer candidates who display strong knowledge in OOP-oriented language and modern JavaScript. Domain knowledge and cloud technology skills are an added advantage.

Then and now

It was difficult in the beginning. I had to give up my gaming time in exchange for gaining knowledge in my industry. It was not that smooth at first, learning alone with no mentor or friends in the industry.

Despite the hardships, I feel it was worth it every time I look at my bank statement at the end of each month. To be honest, I feel fortunate to have been able to learn online. Things are easier to search, document, and collaborate.

Culture 60%

Work-life balance 60%

Travel opportunities 80%

Professional development 60%

Personal growth 80%

INTERN INSIGHTS

TNG DIGITAL SDN BHD

Internship application

I came across this programme while browsing at a career fair in Midvalley Megamall. I dropped my résumé and was called in for an interview two weeks later.

The interview took almost three hours as it included an exam and two interview sessions. Needless to say, it was by far the most challenging interview that I have ever attended. About a week later, I was told that I got the position as an intern with the back-end development team for four months and I was over the moon!

Enjoyable moments

TNG Digital Sdn Bhd Name Chin Jovenn, 22 Department Technology – Back-End Development Team Internship Programme Internship

Do's

• Be proactive • Ask questions • Be precise

Don'ts

• Take things to heart • Panic • Be lazy

Throughout this internship, I have met a lot of experienced seniors who were willing to teach me important programming knowledge as well as gaining personal experiences that would help me grow. One of the most memorable moments of my internship was being given the opportunity to fly to China for training with the team. Being in China for a week, I was able to visit Alibaba’s headquarters at Hangzhou and it was superb. We were brought to tour the property and it seemed more like a university campus than an office building. I also managed to visit Ant Financial’s office at Z Space where I got to see their workstation and their working culture.

Learning curve

The lessons learnt here were countless. Amongst the most important lessons I learnt are how to apply new programming skills. There is so much that I was not exposed to while I was in university. Here, I learned how to apply the best practices while writing codes. Aside from that, I also learnt how to take constructive criticism well, and how important clear communication is. There were times when I misunderstood what my superiors were saying and I provided them with the wrong output. Practicing clear communication where you clarify what they are saying would help avoid such mistakes. Also, proper planning and scheduling of your time is very important for projects to be delivered on time.

Life hacks

One of the most useful life hacks that I can think of is: try to talk to other colleagues, as their words would always help guide you, maybe not in your current situation but in the future. Another life hack would be to always record or jot down the important things that your superiors tell you because there are chances that you might forget them. Lastly, if you don’t know or are unsure of something, you should always try to Google it. There is a great chance that it might help you.

One of the most useful life hacks that I can think of is: try to talk to other colleagues, as their words would always help guide you.

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EMPLOYER HUB

TOP GLOVE corporation bERHAD

TOP GLOVE CORPORATION BERHAD

Top Glove Corporation Berhad is a multinational corporation (MNC), that has been in the chemicals and heavy industries sector for the past 29 years. Our aim is ensuring safe human protection globally.

Head on to page 138 to find out more!

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EMPLOYERS' EXPECTATIONS

TOP GLOVE CORPORATION BERHAD

Working skills

Whether you are in a technical or a functional role, you need to possess a variety of skills. As an employer, we look forward to hiring potential fresh graduates who are aggressive, dynamic and intelligent. On a personal note, as we are living in an era where technology has changed so fast and market competition is increasingly intense, equipping yourself with adequate technological knowledge will be an added advantage. No matter which background you are in, from Engineering to Finance to Human Resource, technology is changing the ways we manage businesses.

TOP GLOVE CORPORATION BERHAD

Résumé mistakes

Danny Loo Weng Kian Senior Manager, Manufacturing

If you participate in any extra cocurricular activities during your study life, do include the details into your résumé. We have come across many candidates who have many interesting and inspiring stories other than academic excellence but they failed to include them in their résumé.

Internship importance What is needed in a fresh graduate’s application?

Cover letter

No

Professional photo

Yes

Career objective

Yes

Fancy résumé

No

References (referees)

Yes

LinkedIn profile

Yes

Maximum number of résumé pages:

Internships definitely play an important role for fresh graduates.

Since university life and working life are totally different, an internship will prepare students for the working world as they will experience working together with employees from different departments to achieve organisational goals based on employers’ expectations. Students who went for internships will less likely experience a ‘culture shock’.

Ideal interviewee

You need to be brave in terms of speaking up and telling stories about yourself. Be prepared before the interview, e.g. learn a thing or two about the company you are applying for. As technology is so advanced, you can easily get information regarding the company. Once you have sufficient knowledge, you can better position yourself in terms of the areas you can contribute to the most. The basic aspects such as first impressions through body language, proper grooming and attire would be an added advantage.

Word of advice

You have to know what you are looking for and then follow your passion and interests. Do keep in mind that there is no perfect job that will provide you 100% satisfaction.

You win some, you lose some. As for the first job, aim for companies that can give you the working experience and training you need to shape you into a better individual, instead of looking solely at the salary package.

At Top Glove, we provide clear career growth, which serves as a good training ground for fresh graduates.

Do keep in mind that there is no perfect job that will provide you 100% satisfaction. You win some, you lose some.

Max

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CAREER CORNER

TOP GLOVE CORPORATION BERHAD

Top Glove CORPORATION Berhad Name Molly Moh Rui Yun, 26 Position Assistant Manager, Human Resources Qualification Bachelor of Social Science (Hons) in Psychology Been working here for 4 years

Career choice

As a graduate with a Psychology degree, I often find difficulty in giving a satisfactory answer when asked why I chose to venture into Human Resources. Deciding a career pathway right after university was undoubtedly daunting. Due to my indecision, I re-evaluated my interests and quickly realised that I desired to become a part of a big community. Learning about people remains my burning passion.

Eventually, I landed a career with a job that intrigued me the most – an HR practitioner in Top Glove, The World’s Largest Manufacturer of Gloves.

Into the company

I could vividly remember that a couple of days after I dropped my résumé at Top Glove’s eJob website, I received an invitation for my first job interview out of university. Following a series of hiring assessments, I attended two levels of interviews on the same day.

The hiring managers were extremely welcoming and engaging. I kept my responses brief but compelling while remaining light-hearted throughout the conversation. As soon as the interview ended, they introduced me to the team and that’s when I knew I got the job!

Daily hustle

Being part of the HR Employee Services and Operations team, my day-to-day work comprises a wide spectrum of HR functions, including

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compensation and benefits, social compliance, performance and rewards management, and payroll system design. I take pride in designing and constantly improving our HR practices and policies to be in line with emerging market trends. Another major portfolio that I support in the company is driving forward social responsibility initiatives and legal compliances companywide.

To support our rapid business expansion, I am also actively involved in the integration and alignment of HR functions during mergers and acquisitions.

Skill set

It would be beneficial for HR personnel to be equipped with soft skills, particularly strong adaptability and flexibility combined with persuasion and diplomacy skills. Serving a diversified group of 18,000 employees, leveraging these abilities will encourage employees' commitment to the company in addition to maintaining harmonious relations between the management and its employees. On the other hand, the new wave of tech transformation has resulted in a major shift in HR roles where HR processes are gradually being automated.

Decision-making is now increasingly based on datasets, adopting an evidence-based approach. To remain relevant and useful in the face of digital disruption, let’s start embracing technology and data analytical skills.

Then and now

As a student, I used to live by the principle of ‘Hakuna Matata’ – which means no worries for the rest of my days. Growing up in a protective environment, I could easily strike a balance between studies and parties.

Though I missed how fun student days could be, my ‘grown-up’ life is just as amazing. I find purpose and joy at work. I challenge myself to do bigger things in life. I must also admit that I have become more health-conscious, forgoing late-night outings in exchange for more time to sleep well. Now, I live

by Top Glove’s ‘5 Wells’ philosophy!

Culture 80%

Work-life balance 80%

Travel opportunities 100%

Professional development 100%

Personal growth 100%

INTERN INSIGHTS

TOP GLOVE CORPORATION BERHAD

Internship application

My classmate, who also received Top Glove’s internship programme offer, introduced me to the opportunity. After reading more about the company, I developed a strong interest to join the big family and decided to drop off my application via the company’s website. Despite knowing for a fact that Top Glove receives copious numbers of applications daily, I still felt nervous while waiting for the HR personnel to get back to me regarding my application status.

I sure was glad when they did because I am here today. Having completed my internship with Top Glove, I look forward to becoming a permanent staff member!

Enjoyable moments

Top Glove CORPORATION Berhad Name Nur Syamimi Binti Khamaron Zaman, 23 Department Engineering Internship Programme Industrial Training

I was assigned to the project team to assist in the setup of the Supervisory Control and Data Acquisition (SCADA) system at a new factory. During my internship, I was grateful to be mentored by a team who was never stingy in providing their guidance. Despite numerous repeated questions, my seniors still answered patiently and ensured that I fully understood how the system works.

As a person who loves to discover new things, working in this environment fit my needs perfectly as friendly colleagues were always willing to share their knowledge and experience. I learnt a lot as an intern and will never regret joining Top Glove!

Learning curve

First of all, be kind to all of your colleagues because choosing kindness is never wrong. Next, always be hungry for new experiences. If you happen to come across a situation where there is a lack of guidance to perform certain tasks, you need to be proactive and seek out answers to figure out a solution. It also helps to have a positive demeanour and to give your best in completing the task at hand. Keep smiling and be humble!

Life hacks

You have to be strong and ready, mentally and physically. There are no shortcuts in life but life must go on. Do not take any tasks too seriously or stress over the little things.

Do's

• Be kind and positive • Complete tasks on time • Be punctual

Don'ts

• Give excuses • Overthink • Be impolite

If you happen to come across a situation where there is a lack of guidance to perform certain tasks, you need to be proactive and seek out answers to figure out a solution.

How To Get Hired 2020 | 109

EMPLOYER HUB

vinda group southeast asia

VINDA GROUP SOUTHEAST ASIA

Vinda Group Southeast Asia is a multinational corporation (MNC), that has been in the FMCG industry for the past 34 years. Our aim is to provide people with high quality hygiene products and services, backed by our core principles, which are sustainability, innovation, professionalism and integrity.

Head on to page 140 to find out more!

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CAREER CORNER

VINDA GROUP SOUTHEAST ASIA

Vinda Group Southeast Asia Name Fong Hui Chi, 25 Position Vinda Leadership Apprentice (VLA), Product Supply Qualification Bachelor of Science in Business, Supply Chain and Operations Management, University of Minnesota, 2016 Been working here for 8 months

Career choice

I have always been interested in how things are made, so it was natural for me to venture into Product Supply where I could learn how back-end supply chains work. However, there are so many aspects to Product Supply, such as manufacturing, procurement and planning. I wasn’t sure which function I wanted to pursue at the moment, thus I chose the VLA programme where I am exposed to and work across these functions. I believe that I will be able to evaluate my competence and compatibility in each function before deciding what’s best for me moving forward.

Into the company

The hiring process of the VLA programme started with a regular résumé drop on the company’s website. Upon being shortlisted, I went through online exercises which includes three mobile games and submission of a video where I answered behavioural questions and specified my area of interest in the company. The next stage was a challenging simulation with a case study tackling a real-life business problem, which was then evaluated by the Regional Leadership Team. Finally, I had an interview with the President to learn more about the company’s culture, vision and expectations. It was a thrilling journey coming into the company!

Daily hustle

Then and now

Skill set

Culture

Due to the explorative nature of the VLA programme, the tasks I have today are very different from the tasks I had when I first joined the company. Previously, I participated in an interesting project that involved designing the flow of people in the office where I applied a lean concept to make the office more efficient. Currently, I am working on tackling several continuous improvement and automation projects, such as raw material movement from the warehouse into production, and finished goods movement in the warehouse picking phase and onto outbound loading docks. Nevertheless, each involvement touches on different aspects of project management.

I think the most important soft skill in my role is adaptability. Coming from a non-technical background, I am required to adapt quickly to understand the technical language used by the project managers. Hence, I must be able to pick up information from supplier presentations, consultant meetings and online research. Besides, I see flexibility as another crucial skill.

In the projects I am involved in, many changes can happen on a daily basis, including changes to design details and scheduling. I believe that being flexible can help me react to these changes quickly while remaining calm, professional and composed.

I am an early sleeper and early riser, so luckily this part of the routine was not an issue! Jokes aside, instead of changing my routine and lifestyle, I focused more on changing my mindset.

Despite being fully occupied with projects, assignments and exams as a student, I had a lot more recreational time and I wanted to do everything that excited me impulsively. Coming into the working life, I learned to prioritise and recognise what is truly important to me, what is worthwhile of my time, and most importantly, what is good for my mental health.

100%

Work-life balance 80%

Travel opportunities 80%

Professional development 80%

Personal growth 80%

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Jobs101: Listings

Discover how you can ulitise these listings to your advantage.

LISTING

LISTING

GTI Media www.gtimedia.asia

gradmalaysia.com/graduate-employers/gti-media

1.

About us

GTI Media is Malaysia’s premier advertising suite for graduate job and internship vacancies from the nation's best employers. We ensure that students and graduates who use gradmalaysia are the best candidates by combining employment opportunities with expert careers advice and independent employer information.

We target our marketing to Malaysia’s largest private and public universities, and work in partnership with the careers services centres at these institutions to maintain a constant presence on campus throughout the year, every year. We manage a growing database of 40,000+ students and recent graduates to meet our clients' needs, making us the most effective graduate job board for recruiters.

Our unique gradmalaysia sector microsites bring together specialised career advice and curated job opportunities for the major industry sectors in

Malaysia. These groom students and graduates with the key skills and knowledge needed for success in each sector.

Then there’s the popular gradmalaysia HowTo Get Hired publications which are targeted at penultimate, final year undergraduates and fresh graduates who are serious about their work and study options.

These publications aim to attract graduates into specific sectors.

We target our marketing to Malaysia’s largest private and public universities, and work in partnership with the careers services centres at these institutions to maintain a constant presence on campus throughout the year, every year.

Visit www.gradmalaysia.com to find out more about how we can help meet your recruitment branding needs!

2.

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CONTACT P-7-12, Street Mall One South, Jalan OS, Taman Serdang Perdana, Seksyen 6, 43300 Seri Kembangan, Selangor +(603) 8953 0055 +(603) 8953 0066 contact@gtimedia.asia 3 Résumé and cover letter 3 Online application 3 Email application

LOCATIONS

Main location

Selangor, Malaysia

Additional locations

Nationwide: Ipoh, Penang Worldwide: Germany, Ireland, UK

4.

SIZE

Number of employees

6.

ACADEMIC REQUIREMENTS Level of study

Bachelor’s degree

Field of study • • • • •

Business Development Design English Literature Mass Communication Marketing

Minimum grade requirement • CGPA 3.0 and above • 2nd Class Upper

7.

INTERNSHIP/TRAINEE PROGRAMME(S) Internship programme(s) offered

GTI Internship Programme • Must be a Malaysian citizen • CGPA 3.0 and above • Excellent communication skills • Active participation in extracurricular activities

>3,000

5.

BENEFITS

Employee benefits • • • •

Financial protection Access to health care Paid time-off Family-friendly initiatives to support work life integration.

“GRADUATE JOBS, INTERNSHIPS & CAREERS ADVICE” 132 |

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How To Get Hired 2020

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1.

A brief write-up about the organisation.

2.

All the details you need to send in your job application.

3.

Whereabouts of the company: nationwide and worldwide.

4.

Number of employees currently within the organisation.

5.

Benefits you can expect to receive as a full-time employee.

6.

The minimum requirements you need to join the company.

7.

Internship/apprenticeship/trainee programmes available.

How To Get Hired 2020

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Connecting you to fresh graduate jobs by top Malaysian companies!

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114 Astro Malaysia Holdings Berhad 116 Dagang NeXchange Berhad 118 Golden Screen Cinemas Sdn Bhd 120 Honda Malaysia Sdn Bhd

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128 OPPO 130 Petroliam Nasional Berhad (PETRONAS) 132 Pharmaniaga Berhad 134 Startek (Aegis BPO Malaysia Sdn Bhd) 136 TNG Digital Sdn Bhd

122 KLCC Property Holdings Berhad

138 Top Glove Corporation Berhad

124 Malaysia Airports Holdings Berhad

140 Vinda Group Southeast Asia

126 Malayan Banking Berhad (Maybank)

142 Yinson Holdings Berhad

How To Get Hired 2020 | 113

LISTING

Astro Malaysia Holdings Berhad www.astro.com.my/careers/index

About us Astro Malaysia Holdings Berhad (Astro) is Malaysia’s leading multi-platform content and consumer company, serving 23 million individuals in 5.7 million or 76% of Malaysian households.

As a trusted brand, Astro has been entertaining Malaysians with the largest content offering, with same-day dates as the USA, Korea, China, Hong Kong and many more. Our video streaming platform, Astro GO, caters to individual screens with access to over 50,000 On Demand titles, anytime, anywhere.

Astro Radio houses Malaysia’s highest rated radio brands across all key languages with a listenership of 16.9 million. Our multilingual entertainment and lifestyle app, SYOK, offers access to Astro’s 25 radio brands, podcasts, original videos and more.

Our digital brands host 11.1 million digital monthly unique visitors across multiple entertainment and lifestyle portals.

Through Go Shop, our home shopping and commerce business, we engage with 2.1 million shoppers. Astro is building an ecosystem to be Malaysia’s entertainment lifestyle destination of choice.

As the leading movie producer in Malaysia, Astro is committed to raising the standard of local films with blockbusters such as Hantu Kak Limah, BoBoiBoy Movie 2, Paskal and Polis Evo 2.

Astro was voted by consumers as Malaysia’s Brand of the Year and the Platinum winner in the Media Network category and inducted into the Putra Hall of Fame for its 10th consecutive win at the Putra Brand Awards 2019. We have also won the Malaysian Marketer of the Year award in 2016, and accolades at the IDC Digital Transformation Awards for Malaysia in 2017 and 2018.

Our foundation, Yayasan Astro Kasih has created award-winning initiatives recognised for its innovative and life-changing impact on the community we serve.

“TO BE THE ENTERTAINMENT LIFESTYLE DESTINATION OF CHOICE FOR MALAYSIANS” 114 |

How To Get Hired 2020

CONTACT

Future Talent, Human Capital youth_outreach@astro.com.my 3 Résumé and cover letter 3 Online application

LOCATIONS

Main location

All Asia Broadcast Centre, Technology Park Malaysia, Bukit Jalil 57000 Kuala Lumpur, Malaysia

SIZE

Number of employees 4,000 - 5,000

BENEFITS

Employee benefits

• Free decoder and Astro subscription (for permanent staff only) • Employee discount for Go Shop products (T&C apply) • Monthly meal allowance And many more!

ACADEMIC REQUIREMENTS Level of study

Diploma and above or equivalent

Field of study

Across all disciplines and backgrounds

TRAINEE/INTERNSHIP PROGRAMME(S) Astro Graduate Programme • Final year students/fresh graduates with less than 2 years of working experience • Academic Merit – Second Class Upper (CGPA 3.2) and above, or its equivalent • Bachelor’s Degree (minimum) in any discipline • Active contributor in extracurricular or community activities Astro Internship Programme • Students pursuing a Bachelor’s Degree/ Diploma • Minimum CGPA of 3.0 or equivalent • Minimum 10 weeks duration for internship placement • Open to all students of all years, with priority given to final year students

LISTING

Dagang NeXchange Berhad www.dnex.com.my CONTACT

About us Dagang NeXchange Berhad (“DNeX”) is a leading service provider in Malaysia’s trade facilitation and energy sector. Set up in 1970, our core business is divided into IT and Energy; which stems into a myriad of sectors that encompasses a family of specialised companies, each providing customised services, solutions and infrastructures, engineered and led by industry experts.

With five decades of history, DNeX has continuously contributed to many of Malaysia’s firsts. We pioneered Malaysia’s first comprehensive toll gate solutions and services, implemented Malaysia’s first fully digital fibre optic telecommunications network, the first rated Sukuk Musharakah in the world, the first Malaysian service provider for sub-surface directional drilling work, and many others.

As a company, DNeX is empowered by people; from clients, customers and stakeholders inspired and aspiring for betterment, to the communities our projects serve. The dedication and talents of our vibrant teams lie behind each of our successes.

Through the years, we’ve taken our inherited values and priceless know-how to inspire our ventures and partnerships. We have expanded and refined our expertise and services through the simple understanding that when we all work together, distinction happens.

To learn more about DNeX and its career opportunities, visit www.dnex.com.my.

Manager, Talent Acquisition & Integration, Group Human Resources Dagang Net Tower, Block 10 (A&B) Corporate Park, Star Central, Lingkaran Cyberpoint Timur, Cyber 12, 63000 Cyberjaya, Selangor +(603) 8230 6900/6956 +(603) 8230 6969 career@dnex.com.my www.dnex.com.my/careers-dnex 3 Résumé and cover letter 3 Email application 3 Online application

LOCATIONS

Main location

Cyberjaya, Selangor

Additional locations

Nationwide: • Bangsar South, Kuala Lumpur • Nusajaya, Johor Bahru • Bukit Jelutong, Shah Alam • Kemaman Supply Base, Kemaman

SIZE

Number of employees 593

BENEFITS

Employee benefits

• Medical benefits including dental, optical, antenatal, maternity expenses & hospitalisation • Insurance benefits (Term life & personal accident) • Recreational activities under employee relations & engagement programme • Performance bonus • Additional EPF contribution (employer) • Opportunities for career growth and personal development

ACADEMIC REQUIREMENTS Level of study

Bachelor's Degree

“WE ARE VIBRANT TALENTS WHO ARE COMMITTED TO DELIVER BUSINESS INNOVATION THAT CREATES STAKEHOLDERS’ VALUE” 116 |

How To Get Hired 2020

Field of study

Relevant disciplines from reputable tertiary education institutions

Minimum grade requirement

CGPA: 3.0; 2nd class upper or equivalent would be an advantage

Based in Bangsar South: • • • • •

Analyst Programmer (Java) Analyst Programmer (.Net) Project Manager Business Analyst System Analyst

• • • • •

Test Analyst Database Administrator Technical Support Executive Business Development Consultant Sales Account Manager

Based in Shah Alam:

Based in Cyberjaya:

• • •

•

Sales & Application Engineer Sales & Marketing Engineer Sales & Marketing Manager

Legal Manager

We love new light bulbs. Ask us about internship and management trainee opportunities.

LISTING

Golden Screen Cinemas Sdn Bhd www.gsc.com.my CONTACT

HR – Recruitment No. 1, Jalan SS22/19, Damansara Jaya, 47400 Petaling Jaya, Selangor +(603) 7806 8888 +(603) 7806 8820 hr@gsc.com.my 3 Résumé and cover letter 3 Email application 3 Online application

LOCATIONS

Main location

About us Golden Screen Cinemas Sdn Bhd (GSC), Malaysia’s largest cinema exhibitor with over 41% market share, is a wholly-owned subsidiary of PPB Group (a member of the Kuok Group). The GSC Group operates more than 400 screens in multiple locations across Malaysia and Vietnam.

Aspiring to be a regional cinema and content operator that delivers enriching cinema experiences, GSC manages the largest multiplex in Southeast Asia – the 21-screen GSC Mid Valley Megamall and offers a multitude of innovative and highquality offerings at its theatres nationwide. This includes multidimensional Dolby Atmos surround sound, D-BOX motion seats, immersive 4DX & ScreenX technology, and Onyx Cinema LED Screen – all of which has been expertly engineered and refined to the highest cinematic standards.

GSC has received the Gold Award in the Entertainment Category for five times consecutively since the Putra Brand Awards in 2014 and was awarded the Brand Icon Award in 2017.

In 2018, it was also conferred the Gold Award (HR Best Practices) in Malaysian International HR Awards and was honoured by the World Branding Forum in London with the World Brand Award (National Tier), which is considered to be the ultimate celebration and acknowledgement of the best brands in the world.

Headquarters (HQ) - No. 1, Jalan SS22/19, Damansara Jaya, 47400 Petaling Jaya, Selangor

Additional locations

Nationwide: Kuala Lumpur, Selangor, Putrajaya, Penang, Pahang, Perak, Melaka, Alor Setar, Negeri Sembilan, Johor, Sabah, Sarawak

SIZE

Number of employees 200 - 2,500

BENEFITS

Employee benefits • Free movie tickets • Staff purchase

ACADEMIC REQUIREMENTS Level of study

Bachelor’s Degree

Field of study Any field

Minimum grade requirement Preferably CGPA 3.0 & above

INTERNSHIP/TRAINEE PROGRAMME(S) Internship programme(s) offered

“TO BE A REGIONAL CINEMA AND CONTENT OPERATOR RECOGNIZED FOR PROVIDING QUALITY TOTAL MOVIE ENTERTAINMENT” 118 |

How To Get Hired 2020

GSC Internship Program • Departments available: HR, Accounts, Admin, Marketing, Digital Marketing, PR, Graphic Design, Customer Service • Must be a Malaysian citizen • Currently pursuing Bachelor’s Degree • Good interpersonal skills • Willing to work at Damansara Jaya (HQ)

LISTING

Honda Malaysia Sdn Bhd www.honda.com.my CONTACT

Human Resource Department, Hicom Industrial Park Pegoh, P.O. Box 70, 78000 Alor Gajah, Melaka, Malaysia +(606) 559 1500 (extn:1823) +(606) 559 1507 recruitment@honda.com.my 3 Résumé and cover letter 3 Online application 3 Email application

LOCATIONS

Main location

Melaka, Alor Gajah

Additional locations

Nationwide: Petaling Jaya, Bukit Jelutong, Sabah

SIZE

Number of employees 3,888

About us The Birth of Honda Malaysia On 15th November 2000, a partnership between Honda Motor Co. Ltd. of Japan, DRB-HICOM Berhad and Oriental Holdings Berhad resulted in the birth of Honda Malaysia Sdn Bhd, a company committed to offering the "Highest Customer Satisfaction in Malaysia".

Since then, Honda Malaysia has been a solid and aggressive player in the Malaysian automotive market. Each year, it progresses so rapidly that it set up a plant in Pegoh, Melaka. With this new plant, not only is Honda Malaysia optimistic of achieving high sales every year, it has further strengthened Honda's reputation in Malaysia.

At Honda, we aim to turn dreams into reality. We dream of flying. We dream of creating a robot to assist us. We dream of making all cars as 'green' as the forest. We dream of how much more fun and exciting life could be.

BENEFITS

Employee benefits

• Transportation allowance • Free parking • Meal allowance [PJ]/Meal subsidy [Melaka] • COLA allowance [PJ]/Free laundry [Melaka] • Medical benefits for employees, spouse & children

ACADEMIC REQUIREMENTS Level of study

Bachelor’s Degree/Diploma with experience, etc

Field of study

Any Engineering disciplines, Accounts, Finance, IT, Marketing, Mass Communication, Business Studies, Management & other related fields

Minimum grade requirement Minimum CGPA 2.70

INTERNSHIP/TRAINEE PROGRAMME(S) Internship programme(s) offered

“THE POWER OF DREAMS”

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How To Get Hired 2020

Internship programme: • Minimum CGPA 2.70 • Good interpersonal skills • Willing to take the challenge of working in a real work environment

YOUR

JOURNEY BEGINS HERE Enjoy a fulfilling career with Honda team We are seeking highly motivated and talented individuals to join Honda Malaysia to embark on a journey of success with our dynamic and rapidly expanding team.

Send us your rĂŠsumĂŠ today at recruitment@honda.net.my

LISTING

KLCC Property Holdings Berhad www.klcc.com.my

About us KLCC Group’s strength is reflected through its premium assets centred within the KLCC Development – one of the largest integrated real estate developments in the world. Its property portfolio comprises PETRONAS Twin Towers, Menara ExxonMobil and Menara 3 PETRONAS. It also owns a diverse property portfolio comprising Suria KLCC, Mandarin Oriental, Kuala Lumpur, Kompleks Dayabumi, and a percentage interest in Menara Maxis.

The company’s subsidiaries include KLCC Urusharta Sdn Bhd and KLCC Parking Management Sdn Bhd which are engaged in facility management

services and car parking management respectively.

As for Putrajaya Holdings Sdn Bhd, it develops and leases the government, residential and commercial buildings surrounding Putrajaya precincts. Other subsidiaries include Gas District Cooling (M) Sdn Bhd and KLCC Projeks Sdn Bhd. KLCC Management is committed in creating a conducive work environment and creating opportunities for employees to further nurture and develop a highly professional and competent workforce. We place prime importance on human capital development and ensure a superior performance culture is instilled in all employees.

“BE AND GROW WITH US”

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How To Get Hired 2020

LISTING

gradmalaysia.com/graduate-employers/klcc-property-holdings-berhad

CONTACT

Human Resource Division Level 33 Menara Dayabumi, Kompleks Dayabumi, Jalan Sultan Hishamuddin, 50050 Kuala Lumpur +(603) 2783 6000 +(603) 2783 7810 hr@klcc.com.my 3 Résumé and cover letter 3 Email application

SIZE

Number of employees 1,000 - 10,000

ACADEMIC REQUIREMENTS Level of study

Bachelor’s degree

Field of study

Professional certification of related job requirement

LOCATIONS

INTERNSHIP/TRAINEE PROGRAMME(S)

Kuala Lumpur & Putrajaya

Yes

Main location

Internship programme(s) offered

How To Get Hired 2020 | 123

LISTING

Malaysia Airports Holdings Berhad www.malaysiaairports.com.my

About us Malaysia Airports was established in 1992 to focus on the operations, management and maintenance of airports. Malaysia Airports Holdings Berhad was incorporated as a public listed company in the Main Board of Bursa Malaysia Securities Berhad in 1999, which became the first airport operator in Asia and the sixth worldwide to be listed in a stock exchange.

Malaysia Airports is the only airport operator group with such a diverse airport portfolio, putting it in a league of its own. Airports under our stable of operations range from five international gateways, 16 domestic airports, to 18 short take-off and landing ports (STOLports) that serve the rural and remote areas in Malaysia.

As the nation’s flagship international gateway, KL International Airport (KLIA) is well-positioned as a key aviation hub for Southeast Asia. It boasts the flexibility to combine short-haul and long-haul connections with facilities that integrate both full-service and low-cost airlines’ operations and geographic centrality with adequate catchment areas within four to five hours of radius flight time from KLIA. We look beyond the present and into the future by setting the pace with Next Generation Hub, a concept to transform KLIA as the ultimate hub where the world of full-service airlines and low-cost airlines are unified. While KLIA Next Generation Hub is created to promote airline interconnectivity, the world’s first purpose-built terminal dedicated for low-cost carriers, klia2, is set to be the standard bearer for other future terminals of its kind in the world.

Malaysia Airports expands its expertise in airport management and investment to other airports overseas, further diversifying its airport portfolio. Today, our overseas ventures span as far as the Istanbul Sabiha Gokcen International Airport in Turkey.

Malaysia Airports has also established global training centres that focus on providing airport operations and management, airport fire and rescue service, and aviation security courses to participants from across the Asia Pacific region as well as to all Malaysia Airports’ employees. Our training facilities are also certified and recognised by the International Civil Aviation Organisation (ICAO), Airport Council International (ACI) and Department of Civil Aviation (DCA) Malaysia.

The Malaysia Airports Training Centre (MATC) located in Penang is recognised as the ICAO Aviation Security Training Centre (ASTC) and MATC KLIA is recognised as the ACI Global Training Hub (GTH) for Asia Pacific region. Meanwhile, the Malaysia Airports’ School of Airport Engineering in KLIA focuses on providing training to our employees.

CONTACT

Malaysia Airports Corporate Office Persiaran Korporat KLIA, 64000 KLIA, Sepang, Selangor Darul Ehsan, Malaysia +(603) 8777 7000 +(603) 8777 7778 recruitment@malaysiaairports.com.my 3 Online application

LOCATIONS

Main location KLIA, Sepang

Additional location

Worldwide: Istanbul Sabiha Gokcen International Airport, Turkey

SIZE

Number of employees 1,000 – 10,000

BENEFITS

Employee benefits

• Unlimited medical (employee, spouse, dependents) • Insurance • Annual leave: 20 days • Maternity leave: 90 days (up to 5 surviving children) • Housing loan • Vehicle loan

ACADEMIC REQUIREMENTS Level of study

Bachelor’s Degree

Field of study

• Engineering (Civil, Electrical, Mechanical and Aerospace) • Human Resources • Accounting • Finance Airport Management • IT • Computer Science • Tourism • Corporate Communications

Minimum grade requirement CGPA of 2.5 and above

“TOGETHER WE CREATE JOYFUL EXPERIENCES BY CONNECTING PEOPLE AND BUSINESSES.”

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How To Get Hired 2020

INTERNSHIP/TRAINEE PROGRAMME(S) Internship programme(s) offered Yes

We have made it our mission to create a joyful airport experience for you

LISTING

Malayan Banking Berhad (Maybank) www.maybank.com

About us Maybank is among Asia's leading banks and South East Asia’s fourth largest by assets. It is also Malaysia’s largest company by market capitalisation and has a global network of over 2,600 offices in 18 countries including all 10 ASEAN countries, employing over 43,000 employees.

The Group has extensive expertise in a wide area of financial services including commercial banking, investment banking, stockbroking, insurance and takaful, Islamic banking, offshore banking, asset management, venture capital financing and internet banking. This enables it to offer a wide array of products and financial solutions to meet the needs of any customer segment—whether retail, SME or multinational.

Maybank has long been acknowledged for its innovation, leadership and excellence, and has received numerous awards in recognition of the high standards it employs. In 2019, it was named among the world’s top 500 brands for the first time, in Brand Finance’s Global 500 Brands—the only

Malaysian bank and one of two Malaysian brands in this prestigious listing. The Bank has also been recognised as a leading employer through various awards such as the HR Excellence Awards 2018, Malaysia’s 100 Leading Graduate Employers Awards 2018, Randstad Employer Brand Awards 2018 and Asia Recruitment Awards 2018.

Maybank has a unique mission of humanising financial services. This is demonstrated through its commitment to provide easy access to financing at fair terms and pricing, advising customers based on their needs and being at the heart of the community.

Maybank Foundation, the regional arm for corporate responsibility initiatives, is a key vehicle through which the Group supports its sustainability agenda across its network. Working hand-in-hand with stakeholders and employees, the Foundation helps to ensure that the Group creates a long-lasting impact to improve the lives of communities wherever it operates.

“HUMANISING FINANCIAL SERVICES”

126 |

How To Get Hired 2020

LISTING

gradmalaysia.com/graduate-employers/maybank CONTACT

Group Resourcing Centre Level 44, Group Resourcing Centre, Menara Maybank, 100 Jalan Tun Perak, 50050 Kuala Lumpur +(603) 2070 8833 maybankjobs@maybank.com www.maybankjobs.com 3 Résumé and cover letter 3 Email application 3 Online application

LOCATIONS

Main location Kuala Lumpur

Additional locations

SIZE

Number of employees >43,000

ACADEMIC REQUIREMENTS Level of study All

Field of study All

INTERNSHIP/TRAINEE PROGRAMME(S) Internship programme(s) offered Maybank Internship Programme • All disciplines • No minimum CGPA • Minimum 8 weeks duration

Worldwide: Singapore, Indonesia, Philippines, Cambodia, Thailand, Vietnam, Brunei, Myanmar, Laos, Hong Kong, China, UK, US, Saudi Arabia, India, Pakistan, Uzbekistan

How To Get Hired 2020 | 127

LISTING

OPPO www.oppomalaysia.com.my CONTACT

Recruitment Team, Human Resource Level 15, Tower 1, PJ33, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor +(603) 7931 3550 +(603) 7932 3067 hq.hrdept@oppo.com.my www.oppomalaysia.com.my/apply-job/ 3 Résumé and cover letter 3 Email application 3 Online application

LOCATIONS

About us OPPO is a globally registered technology brand with a long history of serving customers in North America, Europe and Asia, and delivering products that receive high ratings. Since entering the mobile market in 2008, we have been restless in our pursuit of the latest technology, the very best quality and the most user-friendly products.

Today, OPPO brings the aesthetics of technology to global consumers through smart devices, ColorOS, and Internet services like OPPO Cloud and OPPO+. We have a presence in over 40 countries and regions, and have set up six research institutes and four R&D centres.

In Malaysia, our registered business is known as Jie Business Sdn Bhd (formerly known as OPPO Electronics Sdn Bhd). Since our arrival in Malaysia in 2014, we have expanded to 13 branches across the country. We have also launched 112 concept stores nationwide.

Our work paid off in 2016 when OPPO was ranked second place in a list of the top five smartphone brands in Malaysia. In 2019, we also received the distinction of a “Bronze” award in the Communication Devices category at the Putra Brand Awards.

As we continue to expand in Malaysia, we welcome talented and motivated individuals from any academic background to join us.

At OPPO, we give our employees opportunities to learn and grow in a safe space, while connecting them with industry leaders.

“BECOMING A HEALTHIER AND MORE SUSTAINABLE ENTERPRISE” 128 |

How To Get Hired 2020

Main location

Petaling Jaya, Selangor.

SIZE

Number of employees 3,000-3,500

BENEFITS

Employee benefits

Medical claim, annual medical checkup, transport allowance, overseas trip, compassionate leave, long service award, annual dinner, birthday celebration, festival celebration and team building allowance.

ACADEMIC REQUIREMENTS Level of study

Diploma or Bachelor’s Degree

Field of study

Any discipline from a recognised institution of higher learning

Minimum grade requirement Diploma

INTERNSHIP/TRAINEE PROGRAMME(S) Internship programme(s) offered Yes

LISTING

Petroliam Nasional Berhad (Petronas) www.petronas.com

About us As the custodian of Malaysia’s national oil and gas resources, we explore, produce and deliver energy to meet society’s growing needs.

Established in 1974, Petroliam Nasional Berhad (PETRONAS) is Malaysia’s fully integrated oil and gas multinational ranked among the largest corporations on FORTUNE Global 500®.

The growing demand for energy inspires and strengthens our purpose to steadily drive for new solutions and push boundaries towards a sustainable energy future.

We apply innovative approaches to technology which helps us unlock and maximise energy sources from even the most remote and difficult environments. Our fully integrated value chain

spans from exploration to marketing, logistics to technological infrastructures, with operations in over 50 countries.

Throughout our rapidly expanding network and steady growth trajectory, PETRONAS has consistently and successfully implemented various social, environmental and community programmes.

Guided by our Corporate Sustainability Framework, we carry out our business in a socially responsible and holistic manner for the benefit of the present and future generations.

To learn more about PETRONAS, please go to www.petronas.com/about-us/

“A PROGRESSIVE ENERGY AND SOLUTIONS PARTNER ENRICHING LIVES FOR A SUSTAINABLE FUTURE” 130 |

How To Get Hired 2020

LISTING

gradmalaysia.com/graduate-employers/petroliam-nasional-berhad-petronas CONTACT

Talent Acquisition Department +(603) 2051 5000 career@petronas.com.my www.petronas.com/join-us/manage-yourapplications 3 Résumé and cover letter 3 Email application 3 Online application

SIZE

Number of employees <50,000

ACADEMIC REQUIREMENTS Level of study

Bachelor’s Degree (minimum)

Minimum grade requirement

LOCATIONS

CGPA of: • 2.75 (All skills group) • 3.00 (Finance skill group)

Petronas Twin Towers KLCC

INTERNSHIP/TRAINEE PROGRAMME(S)

Worldwide

Yes, our intake is throughout the year.

Please apply here: www.petronas.com/join-us/students-graduates

Main location

Additional locations

Internship programme(s) offered

How To Get Hired 2020 | 131

LISTING

Pharmaniaga Berhad www.pharmaniaga.com CONTACT

About us Pharmaniaga Berhad is proud to be one of the largest integrated pharmaceutical groups in Malaysia. In line with our commitment to excellence, we have established a strong reputation as a provider of quality products and services within the healthcare industry.

Our corporate philosophy is grounded in our motto, Passion for Patients. Above all, we are committed to delivering on our promise of high standards of excellence to our clients as part of our aim in creating a lasting legacy of doing business with conscience.

The ambit of our business interests ranges from research and development, manufacturing of generic pharmaceutical products, sales and marketing as well as logistics and distribution of pharmaceutical products and medical equipment. The group has also successfully harnessed the synergies of our businesses to expand into the community pharmacy segment.

As an entity listed on the Main Board of Bursa Malaysia Securities Berhad with a strong domestic presence, we have been steadily growing our global presence through our expansion initiatives.

Our achievements are as follows: • Winner of Malaysia’s 100 Leading Graduate Employer’s for the Pharmaceutical Sector Award in 2018 • Malaysia Top Achiever Awards 2017 – Industry Excellence in Pharmaceutical • GHP Pharmaceutical Manufacturing & Packaging Awards 2018 – Best Contract Pharmaceutical Manufacturer (Malaysia) – Award for Excellence in Product Development • Customer Contact Centre – ISO 18295-1:2017 • Focus Malaysia: Best Under Billion Awards 2018 – Best Sustainability Reporting

No. 7 Lorong Keluli 1B, Kawasan Perindustrian Bukit Raja Selatan, 40000 Shah Alam, Selangor +(603) 3342 9999 +(603) 3341 7777 info@pharmaniaga.com (General Inquiry) recruitment@pharmaniaga.com (Job Application) pharma_training@pharmaniaga.com (Industrial Training Application) 3 Résumé and cover letter 3 Online application 3 Email application

LOCATIONS

Main location

Shah Alam, Selangor

Additional locations

Nationwide: • Selangor: Bangi, Puchong and Seri Kembangan • Perak: Seri Iskandar • Kedah: Sungai Petani • Pulau Pinang: Juru • Sabah: Kota Kinabalu • Sarawak: Kuching Worldwide: • Indonesia: Jakarta and Bandung

SIZE

Number of employees 1,000 - 10,000

ACADEMIC REQUIREMENTS Field of study

• Pharmacy • Finance/Accounting • Business Administration • Sciences • Medical Sciences & Health • Social Sciences

Minimum grade requirement Second Class Upper

INTERNSHIP/TRAINEE PROGRAMME(S)

“PASSION FOR PATIENTS” 132 |

How To Get Hired 2020

Internship programme(s) requirements CGPA 3.0 and above

LISTING

Startek (Aegis BPO Malaysia Sdn Bhd) www.startek.com

About us Startek is a leading global provider of technologyenabled business process outsourcing solutions.

The company provides omni-channel customer experience management, back office and technology services to corporations around the world across a range of industries. The company has more than 45,000 outsourcing experts across 54 delivery campuses worldwide that are committed

to delivering transformative customer experiences for clients. Services include omni-channel customer care, customer acquisition, order processing, technical support, receivables management and analytics through automation, voice, chat, email, social media and IVR, resulting in superior business results for its clients.

â&#x20AC;&#x153;BE THE TOP OUTSOURCING PARTNER TO EVERY CLIENT, BE THE EMPLOYER OF CHOICE IN EVERY MARKET, DRIVE LONG-TERM SHAREHOLDER VALUEâ&#x20AC;?

134 |

How To Get Hired 2020

LISTING

gradmalaysia.com/graduate-employers/startek-aegis-bpo-malaysia-sdn-bhd CONTACT

Calvin Yap Symphony House, Level 2, Pusat Dagangan Dana 1, Jalan PJU1A/46, 47301 Petaling Jaya, Selangor, Malaysia +(603) 7661 3636 +(603) 7661 3737 jobsmalaysia@aegisglobal.com 3 Résumé and cover letter 3 Email application

LOCATIONS

Main location

BENEFITS

Employee benefits

• Internal job movement opportunity • iSTAR – Career progression • In-house English/Mandarin training • Relax & recreation area • Office is near to LRT/KTM stations • Accommodation provided (5 min walking distance) • Near to shopping mall/airport • Staff Recognition Award

ACADEMIC REQUIREMENTS Level of study

Bachelor’s Degree/Diploma/High School O-Level/ A-Level/SPM

Ara Damansara for Malaysia Hub

Field of study

Nationwide: Selangor, Kuala Lumpur & Johor Worldwide: America, Argentina, Australia, India, Malaysia, Peru, Philippines, Saudi Arabia, South Africa & Sri Lanka

INTERNSHIP/TRAINEE PROGRAMME(S)

Additional locations

SIZE

Number of employees

Any field

Internship programme(s) offered

Startek Malaysia Internship Program • Must be a Malaysian citizen • Good interpersonal skills

>3,500

How To Get Hired 2020 | 135

LISTING

TNG Digital Sdn Bhd www.tngdigital.com.my

About us TNG Digital Sdn Bhd is a joint venture between Touch 'n Go Sdn Bhd and Ant Financial. With our powers combined as the No.1 player in micropayments in Malaysia and AliPay’s technology, TNG Digital aims to combine innovative solutions with cuttingedge technology to revolutionise e-payments and enhance urban mobility. Our mothership, Touch ‘n Go has always been a part of your life right from the time when you got your first car. Now, with the Touch ‘n Go eWallet by TNG Digital, we are taking you into the future where cash is an option.

The Touch ‘n Go eWallet has grown by leaps and bounds to become one of the leading e-wallets in the country. At the moment, the Touch ‘n Go eWallet has close to five million registered users and more than 70,000 merchant acceptance points to-date, and has offered users unparalleled convenience at all touch points including transportation, retail, urban mobility and e-commerce.

The work culture at TNG Digital is competitive, fun, and fulfilling, reflecting the young and energetic workforce that powers the company. New ideas, new directions and fresh inspiration are what we nurture in the company, with flexi hours, cutting edge workspaces, breakfast days, sports and adventure outings, e-wallet allowances being only some of the benefits we offer our people. Learning and development is an important part of our People First philosophy, and guidance and support is given at every stage to ensure employees meet their career and personal development goals within the company. The ideal candidate for the company should not only possess the necessary skills to work in a world class tech company, but also the entrepreneurial mind set to accept new challenges and think beyond the everyday paradigms.

“MAKING MALAYSIAN’ S LIVES EASIER THROUGH ALL TOUCHPOINTS”

136 |

How To Get Hired 2020

LISTING

gradmalaysia.com/graduate-employers/tng-digital-sdn-bhd CONTACT

Ms. Lee Wai Yen, Recruitment Manager, Human Resource Division Level 3A, Tower 6 Avenue 5, 8, Jalan Kerinchi, The Horizon, Bangsar South, 59200 Kuala Lumpur +(603) 2714 8069 hrad@tngdigital.com.my 3 Email application 3 Online application

LOCATIONS

Main location Bangsar South

SIZE

ACADEMIC REQUIREMENTS Level of study

Bachelor’s Degree

Field of study

Information Technology and any related field

Minimum grade requirement Second Class Lower

INTERNSHIP/TRAINEE PROGRAMME(S) Internship programme(s) offered Yes

Internship programme(s) requirements • Must be a Malaysian citizen • Good interpersonal skills

Number of employees 100 to 500 employees

BENEFITS

Employee benefits

• Flexi work arrangement • Employee Recognition Award • E-wallet pocket money • Breakfast days • Company trip • Sports outings

How To Get Hired 2020 | 137

LISTING

Top Glove CORPORATION BERHAD www.topglove.com CONTACT

No.16, Persiaran Setia Dagang, Setia Alam, Seksyen U13, 40170 Shah Alam, Selangor +(603) 3392 1992/1905 career@topglove.com.my (For permanent employment) internship@topglove.com.my (For internship application) 3 Résumé and cover letter 3 Online application 3 Email application

LOCATIONS

About us Top Glove's success story began in 1991 with one factory and three production lines. It has since flourished into The World's Largest Manufacturer of Gloves, owning and operating more than 40 factories, 648 production lines producing a capacity of 60.5 billion gloves per annum. Top Glove is the proud employer of choice to more than 18,000 employees from diverse backgrounds.

Top Glove is embarking into a world of possibilities with a clear purpose to inspire our employees. Shaping the future in Top Glove requires consistent application of innovation and creativity.

Whether you are based in Malaysia or abroad, continuous contribution towards quality and succeeding in projects implementation, solving challenges and being adaptive are integral fundamentals in each of our team members. Join a team that recognises talent and is committed to building your career together with The World's Largest Manufacturer of Gloves. You will work in integrated teams and be exposed to a diverse range of work disciplines.

You will have the opportunity to sharpen your managerial skills such as leadership, technical and soft skills through our unprecedented training and learning sessions.

“CORPORATE VALUE: R..I.V.E.R RESPECT INTEGRITY VALUE EMPOWERMENT RELATIONSHIP” 138 |

How To Get Hired 2020

Main location

Shah Alam, Selangor

Additional locations

Nationwide: Klang, Banting, Ipoh, Lukut, Nilai, Kluang, Kota Bharu and Kulim Worldwide: Thailand, China, USA, Germany, Vietnam and Indonesia

SIZE

Number of employees >18,000

BENEFITS

Employee benefits

ESOS & Share Grants, Yearly Increment, Bonus, Hostel, Allowances, Private Retirement Scheme, Annual Medical Check-Up & Dental Scaling, Complimentary Gym Pass & Parking Lots, Learning & Development, Toastmasters Club, Annual Events.

ACADEMIC REQUIREMENTS Level of study

PhD, Master, Degree, Diploma, Certificate (i.e. TVET) & secondary school education

Field of study

Engineering & Science, Mathematics, IT & Computer Science, Marketing, Accounting & Finance, Economics & Business Administration, Medical Science & Health, Human Resource, Arts & Social Sciences, Property & Built Environment

Minimum grade requirement CGPA 3.0/2nd Class Upper

INTERNSHIP/TRAINEE PROGRAMME(S) Industrial Training Program • Minimum internship duration of three months • CGPA 3.0 and above

1. Fresh graduate or a candidate with not more than 2 years of working experience 2. Bachelor’s Degree in Engineering, Sciences, Human Resources, Marketing, Finance or any related disciplines 3. Minimum CGPA of 3.5 or Second Upper Class 4. Proven leadership and teamwork qualities with active participation in extracurricular activities 5. Has held at least 2 significant leadership roles at university 6. Has strong analytical, problem solving and decision making skills

Send your résumé to: RECRUITMENT TEAM +603 3392 1992 / 1905 011 5646 2856 (WhatsApp) Top Glove HR Connect Top Glove Sdn Bhd

Career Page

Website

LISTING

Vinda Group Southeast Asia www.vindagroupsea.com CONTACT

Tasha Ho (Graduate Recruitment) Teresa Thoo (Internship) 2A, Jalan Pelabur 23/1, Seksyen 23, 40300 Shah Alam, Selangor, Malaysia +(603) 5521 7448 +(603) 5521 7445 vla@vinda.com (Graduate Recruitment) internship@vinda.com (Internship) 3 Résumé and cover letter 3 Online application 3 Email application

About us VINDA Group, headquartered in Hong Kong and majority owned by Essity Group of Sweden, is one of the leading hygiene products company in Asia, with more than 11,000 employees and growing.

We strive to make responsible and holistic choices that create value for our business, people and the environment. We are inventing the future for our consumers; solving challenges of today. We are committed to providing high-quality products and professional services to our consumers.

Well-loved products of Vinda are distributed in more than 25 countries across Asia, and have a strong presence in Southeast Asia through personal care products such as DRYPERS, LIBRESSE, TENA, Dr. P, TEMPO & VINDA DELUXE. Vinda believes that employees are our greatest assets. We are dedicated to providing promising career development opportunities to our employees, and creating a harmonious familylike environment with work-life integration.

Vinda believes that talents form the foundation for long-term success. We offer a wide range of learning opportunities for new employees, frontline salespersons, engineers, managers, and every employee.

Vinda believes in safety as our top priority. We spare no effort in promoting occupational health and safety to provide a safe working environment for all employees.

Vinda believes in living up to our core principles of Sustainability, Innovation and Professionalism & Integrity!

LOCATIONS

Main location

Shah Alam, Selangor (HQ & Manufacturing)

Additional locations

Nationwide: All over Malaysia (Sales & Distributions) Worldwide: Singapore, Indonesia, Vietnam, Cambodia, Philippines, Thailand, Myanmar and Laos

SIZE

Number of employees

Malaysia: 1,000 - 10,000 Worldwide: >10,000

BENEFITS

Employee benefits

• Medical & insurance • Meal subsidies • Employee purchase discounts • Flexible working hours • Learning & development opportunities • Fantastic work environment & great colleagues

ACADEMIC REQUIREMENTS Level of study

Degree, Diploma, Technical or Vocational Qualifications

Field of study

Marketing, Business, Finance, Engineering (Mechanical/Electrical/ Chemical/Industrial/Material) and all disciplines with keen interest in FMCG

INTERNSHIP/TRAINEE PROGRAMME(S) Internship programme(s) offered

“EVERY MOMENT IS A #VINDAMOMENT!” 140 |

How To Get Hired 2020

Yes

LISTING

Yinson Holdings Berhad www.yinson.com/leap CONTACT

BO2-A-18, Menara 3, No. 3 Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Malaysia +(603) 2289 3888 leap@yinson.com 3 Résumé and cover letter 3 Email application

INTERNSHIP/TRAINEE PROGRAMME(S)

About us As one of the world’s leading Floating, Production, Storage and Offloading (FPSO) service providers, Yinson is setting standards in the way offshore oil and gas production is managed.

We design, construct, own, lease, and operate modern, purpose-built offshore production assets for the energy industry.

Our extensive fleet of Floating, Production, Storage and Offloading (FPSO & FSO) and Offshore Support Vessels (OSV) deliver key equipment, technology, and capacity to meet the world’s demand for energy.

Over two decades of experience in the timely delivery of floating solutions for the offshore oil & gas industry, plus our commitment to excellent project execution, has brought us to where we are today – Yinson is the 6th largest independent FPSO leasing company globally.

Not only are we passionate about meeting the world’s energy demands in a sustainable way, we also believe in curating a team of great talents with high integrity though the creation of a vibrant, progressive workplace that puts people first.

We are looking for individuals who will dream, believe and work together with us in line with our vision, mission and core values – Reliable, Open, Adaptable, Decisive and Sustainable – that form the pillars of our foundation.

“PASSIONATELY DELIVERING POWERFUL SOLUTIONS” 142 |

How To Get Hired 2020

Yinson’s League of Extraordinary Apprentices Programme (L.E.A.P) L.E.A.P is an accelerated career programme designed to equip talented graduates and young professionals with the right set of skills, experiences and opportunities not only to face the challenges of tomorrow, but to fast-track them to become future business leaders.

There are 2 streams in L.E.A.P: Advanced Stream – A 4-year intensive programme, designed to fast-track the extraordinarily ambitious candidate to mid-level management positions upon completion.

Executive Stream – A 2.5 year programme for ambitious candidates who will be put through a structured system of learning and development covering all areas of the company’s business.

Find out more at www.yinson.com/leap

Apprenticeship programme(s) requirements

Completion of at least a Bachelor’s Degree in any (or a combination/double major) of the following fields: ACCA/CIMA/ ICAEW, Finance, Accountancy, Banking, Economics, Business

Minimum grade requirement

CGPA 3.0 and above/Second Class Upper

Rewind!

Page

06 EMPLOYER ENCYCLOPEDIA

Your graduate job may be in the hands of these employers!

08 LET’S GET YOU HIRED!

Dedicated to exploring your interests, developing your potential, and ultimately – getting you hired!

52 SECTOR SYNOPSES

Sectors – synthesised and simplified just for you, #gradsters!

74 EMPLOYER HUB

Where recruiters, employees and trainees of leading companies converge!

112 JOBS 101: LISTINGS

Connecting you to fresh graduate jobs by top Malaysian companies!

Editor Shiffa Aziz

Publisher Jaideep Patel

Lead designer Fatin Shahar

Published by GTI Media Sdn Bhd P-7-12, Street Mall One South, Jalan OS, Taman Serdang Perdana, 43300 Seri Kembangan, Selangor, Malaysia

Editorial Anne Grace Savitha, Benny Razali, Jaideep Patel, Nashrah Ghazali, Nor Atikah binti Abdul Wahid, Sharlyn J Edmund Design & production Anis Amsham, Daryl Lu Business development Arni Rozman, Jase Chin, Jason Ng, Sarah Suhaiman, Simon Ang, Vivien Chai, Wai Ying Yee Client support Amirah Azrain, Ezzati Jamal, Hanisah Hashim Marketing & events Alfred Leo, Karen Lim, Dinie Hairi, Nurul Izzaty Syahirah Web Alicia Leong, Rajaletchumi A/P Subramaniam Administration Jessie Loh, Loke Mei Shuen, Linda Lee, Nicole Lei Human resources Tan Swee Sun

Correspondence PO Box 111, Pejabat Pos Seri Kembangan, 43300 Seri Kembangan, Selangor, Malaysia Tel +(603) 8953 0055 Fax +(603) 8953 0066 Email admin@gtimedia.asia Printer Atlas Cetak (M) Sdn Bhd, No 2, Persiaran Industri, 52200 Bandar Sri Damansara, Wilayah Persekutuan Kuala Lumpur © GTI Media Sdn Bhd 2019/2020 All rights reserved. No part of this publication may be reproduced by any means including, but not limited to, photocopying or storage in a retrieval system in any form without prior written consent of GTI. The views expressed in the articles are those of authors and their publication does not necessarily imply that such views are shared by GTI. Whilst every care has been taken in the compilation of this publication, the publishers cannot accept responsibility for any inaccuracies, or for consequential loss arising from such inaccuracies, or for any loss, direct or consequential, arising in connection with information in this publication.

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