MEETTHECUSTOMERCAREAND
VERONICA ABRAMS SENIOR DIRECTOR OF CUSTOMER CARE
TJ NGUYEN CUSTOMER CARE SPECIALIST- TRIAD
DATATEAM
GLENDA EDWARDS CUSTOMER CARE MANAGER
ELIZABETH OVERBEY CUSTOMER CARE SPECIALIST- TRIAD
SARA HALL CUSTOMER CARE MANAGER
KELLY STEWART CUSTOMER CARE SPECIALIST- ASHEVILLE
KIMBERLY SURACE CUSTOMER CARE MANAGER
CIARA LEISEY
DATA SUPPORT SPECIALIST
What Does the Customer Care & Data Team Do?
Thisteambuildsandsupports ourtwoprogramregistration systems.Wealsohelpapply approveddiscountsand CookieDoughtoyourevents andhelpassistwithrefund requestsandtransfers. gsEvents&Campwise
CustomerCare
CustomerCareisthe firstpointofcontact withquestionsyoumay have.Ourteamcan answergeneralquestions andhelpyounavigate yourMyGSaccount.
Retail
Weoperatetheretail locations,tradingposts andcoordinatethemobile shopopportunitiesinyour arealikePopUpShop RequestsandTroop UniformShops.
How We Can Help FAQs
General Inquiries
Shop Locations & Hours
Add Driver Forms
Duplicate Accounts
Financial Aid for Memberships and Camps
Troop to Troop Transfers
Membership Registrations & Renewals
Supplies Check Out & Appointment Scheduling
Troop Roster Changes
Council to Council Transfer Requests
Event Registration, Refunds & Transfers
Pop Up Shop Requests & Uniform Shop Requests
Shop Orders
gsEvents
gsEventsistheregistrationsystemwe usethroughMyGS.It’sanational registrationprogramandallowsyouthe abilitytosearchforprogram opportunitiesinandoutofyourcouncil.
Campwise
Campwiseistheregistrationsystemwe useforourGSCP2Pcampproperties. Thisprogramwasintroducelastyearfor summercampandwillbranchoutinto otherprogramareasthisfall.
gsEvents & Campwise
Retail Opportunities
Service Unit Pop Up Shop Requests
A great way to enrich your service unit event is to host a Pop Up Shop at the same time. It’s easy to request one by simply filling out the Pop Up Shop request form
Troop Uniform Nights
Another great opportunity is requesting a Troop Uniform Night. One of our staff will come out to your meeting area or you can make an appointment to come to the store with your troop to try on uniforms.
Online Store & Social Media
The online store is open 24/7 with great deals throughout the year. Be sure to check out our GSCP2P social media pages for Monday Markdowns, Try-it Thursdays (badge kits) and Shop Saturdays.