Groomer to Groomer February 2018

“THE GROOMING INDUSTRY’S TRADE MAGAZINE!” VOL. 37 ED. 2 • FEBRUARY 2018

WWW. GROOMERTOGROOMER .COM

COMRADES

W ITH THE COMPETITION HELPING

YOUR HANDS

YOUR MOST

VA LUA BL E TOOL

SA F ETY IN THE

WORKPL ACE

BITE PREVENTION Miranda Kalonarou winner of the Andis “Rescue Round-Up Invitational” at Groom Expo 2017 with representative Tammy Siert of Andis Photo by Animal Photography

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CONTENTS | FEBRUARY 2018

GETTING YOUR

Employees

Helping YOUR Hands

32

PAGE 10 by Daryl Conner

by Michell Evans

ALSO INSIDE Grooming for Greatness

YOUR MOST VALUABLE TOOL

HOW TO BE 6

Berry: 5 Tools Everyone in the Pet 16 Grooming Business Should Be Using Client Tips for Keeping Pets in Longer Styles

24

Omboy: X Marks the Spot

36

Comrades with the Competition

42

Hosler: Safety in the Workplace: Bite Prevention

52

Knowles: Shear Talk: Lefties Need Love Too 58

Rose: Samoyed Maintenance Trim 62 New Products

70

Classifieds

72

Calendar of Events

74

PREPARED FOR

MOBILE

VEHICLE 48

by Mary Oquendo WWW. GROOMERTOGROOMER .COM

COMRADES

WITH THE COMPETITION

Photo by Animal Photography

“THE GROOMING INDUSTRY’S TRADE MAGAZINE!” VOL. 37 ED. 2 • FEBRUARY 2018

HELPING

YOUR HANDS

YOUR MOST

VA LUA BL E TOOL

SA F ETY I N THE

WORKPL ACE

BITE PREVENTION Miranda Kalonarou winner of the Andis “Rescue Round-Up Invitational” at Groom Expo 2017 with representative Tammy Siert of Andis Photo by Animal Photography

Kim Raisanen

Kathy Hosler

Mary Oquendo

Kathy Rose

Michell Evans

Gary Wilkes

Daryl Conner

Kris Berry

Michelle Knowles

ON THE COVER Miranda Kalonarou winner of the Andis “Rescue Round-Up Invitational” at Groom Expo 2017 with representative Tammy Siert of Andis

Copyright February 2018. Groomer to Groomer is published monthly by Barkleigh Productions, Inc, 970 West Trindle Road, Mechanicsburg PA 17055. Postmaster: Send change of address to Groomer to Groomer c/o Barkleigh Productions, Inc., 970 West Trindle Road, Mechanicsburg PA 17055. Annual U.S. subscription rate $25. Outside U.S. $79. year, surface rates. Groomer to Groomer is free to current Barkleigh Productions, Inc. customers. No part of this publication may be reproduced without written permission of the publisher. Editorial offices: 970 West Trindle Road, Mechanicsburg PA 17055.

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E by Jess Okon, CPACP, CFG, PTI e

In my decade of experience behind the grooming table, I have come across hundreds of “difficult” dogs. You know the ones I’m talking about; the tap dancers, the shut down, f lat pancake of a dog that can’t bring itself to stand up, and my personal favorite—the snarling, lunging dog trying to bite the scissors out of your hand.

T

he history of our industry paints a picture of what we call “groomers' mentality,” the do what you have to do to get the job done, attitude. We’ve created contraptions to hold them still, we have blow–dry boxes, hammocks for nail clipping—all of these tools to make our jobs easier. But are they really making the dog’s life better? Are we creating a positive environment to rehabilitate the dog that is terrified of grooming?

The pet industry has shifted. This

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shift has been positive, and I’m sure we can all attest to the industry’s financial growth over the last 10 years.

Families are spending more money on doggie daycares, looking for positive reinforcement trainers and, overall, the average pet owner cares more about their dogs well being and enrichment. Now, how can we translate that to the grooming table?

I have had the very fortunate experience to be able to work with several Certified Professional Dog

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Trainers, and we have been able to create a positive training plan specifically for dogs that will require life–long grooming (think about the oodles of doodles you cringe over).

This took a while for me to understand; it took a whole different level of patience that most groomers (myself included) don’t have. We are used to the instant gratification of the start to finish product; the in and out in a few hours and on to the next one. But now, it is not a matter

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time, going very slowly, using bully sticks, treats, and smears of peanut butter on the grooming arm, until eventually these dogs were jumping ON the grooming table, tails wagging waiting to play the next game (The Bucket Game is my favorite) and earn their treats.

Before I knew it, I had a bunch of dogs on this plan, and was getting dogs other groomers had deemed too “aggressive” to groom. When really, all these dogs needed was patience, confidence building and somebody to take the time to teach them that grooming isn’t scary. Their parents were thrilled with the results, and ultimately the haircuts were better and more finished.

Groomers have the power to change lives. The question is, how much {more} work are we willing to put into our clients? The answer for me is simple. If I can build a positive relationship with the dog that is a lifelong client; that is a client who will send you referrals; that is a client who appreciates your time and energy that goes into making their dog a well– rounded and happier dog, then I am willing to put in the work. ✂

of start to finish, but a matter of how much can I get done on this scared, growling dog before he hits his wall and tries to bite me? How can I make this very loud, scary experience more fun; make this a game, and teach this dog to actually ENJOY grooming?

I took a couple of the most challenging dogs I had to groom, sat

down with their parents and we came up with a plan together. I came up with a flat rate price for four weeks of grooming, and explained to the parents that I want to see the dog every week so that, little by little, I can get the job completely done.

One week we did the nails, the next week ears, and so on. Each

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Jess began her career in the dog world right out of high school, starting as a bather/blow dryer. Having a lifelong passion for animals, grooming was the perfect fit. Jess’ career has branched out beyond the grooming table, yet grooming always remained her joy and love. Jess now acts as the Director of Canine Care for Applause Your Paws Dog Training Center, overseeing all dog health and happiness as well as the grooming department. Jess is part of the first group of professionals to receive her certification in Professional Animal Care through the Professional Animal Care Certification Council.

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ASK THE GROOMING TUTOR

by Michell Evans

GETTING YOUR

Employees Dear Michell, I am the owner of a small grooming salon in Tennessee. I have six groomers. We are running almost at capacity but my net profit/take–home pay is just not what I want it to be. I've been looking over my prices, payroll, supplies, and other expenses to see if there are places that we can improve profit. My groomers are slow.

They could all do at least one more pet per day, if you ask me.

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“I

struggle with asking my groomers to do more because it does me no good to have burned out and disgruntled employees. Most of the time I just try to groom more pets myself and then I get burned out. No one cleans. I work a longer day than my employees and, at the end of it all, I am stuck doing all the cleaning. What can I do to get my employees to want to work harder and do their part with the chores?" — Kate Hi Kate. The suggestion made below is simply one example of how you could rehabilitate your business’s net profit.

We have all heard people refer to their businesses as their babies. In all actuality, there is a lot of truth to this statement. The business is not you.

It is its own entity. Its own person, if you will. It has its own needs (and they

may differ from your needs), wants and desires as well as your employees’.

Keep this in mind when making tough decisions for your business. Think of it as being the guardian of a child.

First, notify all your clients that you are having a “price restructuring”. Ten weeks from now they will have a ten–dollar price increase. You can either use a sign on the counter, do an email or even send a good old– fashioned snail mail letter. Ten weeks is a good amount of time because all of your best customers will have had at least one more appointment at the current price and have had a chance to be notified before the increase.

Using the term “price restructuring” is important because it sounds official and non–negotiable.

Rehearse your statements so that when you are questioned by

customers or employees you are well versed at defending the needs of your business. If you are going to listen to the complaints of your clients about a price increase, make it count. In other words, you are most likely going to experience anxiety and suffer complaints no matter what, so why make all that effort for one dollar? Unless, of course, you are doing an annual price increase of a lesser amount.

Bear in mind that, typically, it is a small percentage that will complain.

We tend to focus on them rather than the clients who don’t even skip a beat.

Remember to keep yourself in the guardian role as you communicate with customers and employees about the needs of your business.

One month before the price increase date, have a staff meeting and explain that you are reducing the

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The point is, take a look at your numbers and come up with a plan and then

take action

on your plan. If you suffer

personal at tacks,

remember that none of this is personal. You are simply doing what the business requires.

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groomer’s commission from 50% to 43% on the date of the price increase.

Let’s say you currently charge $60 per pet. Now you will charge $70 per pet.

The groomer at 50% of $60 was making $30 per pet. Now the groomer is making 43% of $70 for a total of $30.10 per pet; similar pay and typically better tips. Plus, in many cases, during the restructuring event the business finds several pets that have been grossly undercharged and these prices can now be rehabilitated.

Again, these are just some numbers that I pulled out of a hat. Your numbers might be different. The point is, take a look at your numbers and come up with a plan and then take action on your plan.

If you suffer personal attacks, remember that none of this is personal. You are simply doing what the business requires. You must also remember that the employees will also feel the need to protect themselves.

Remember that this is not personal either. It comes from a place of fear.

Just listen and wait. They may be opposed, but after they receive a few paychecks their anxiety will subside.

Give the customer something improved for their extra money. This does not have to cost a large part of your new additional net profit. A fresh coat of paint in the lobby, new grooming smocks for your staff, a new pet cologne fragrance and nail grinding included on all grooms is enough to increase the price by ten bucks. When they walk into a clean, fresh lobby and speak with a freshly dressed stylist they will notice a difference. When they get their pet home and it smells different and does not scratch them, they will notice an even bigger difference. Again, these are just a few examples of ways to add noticeable changes to your client’s experience. Be creative here.

Lastly, consider hiring a man-

The receptionist/office manager takes dogs in, takes payment and rebooks at pick—up. The groomers can still talk to customers but they don’t have to stop grooming at all or at least for very long. This allows your groomers to groom one or maybe even two more dogs per day. ager with your new–found surplus profit. The owner is like the parent or guardian and the manager is like the nanny. The owner has ultimate decision–making power and is ultimately responsible for the entirety of the business. The manager is the second in command and the liaison to the business, its staff and its clients. In the case of grooming salons, it is typically better to hire an office manager than a grooming manager. Introduce your office manager as a receptionist so that the groomers won’t be haters.

This person’s job is not to babysit

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groomers but rather to facilitate production at every turn.

The receptionist/office manager takes dogs in, takes payment and rebooks at pick–up. The groomers can still talk to customers but they don’t have to stop grooming at all or at least for very long. This allows your groomers to groom one or maybe even two more dogs per day. It also allows them to focus on their work.

This office manager will also be constantly on the go doing laundry, vacuuming, dusting, cleaning up potty messes, cleaning up after Newfound-

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land blow–outs, cleaning out kennels, walking dogs, filling shampoo bottles and organizing clients for the next day.

His or her duties are endless. These are the duties that you are doing now.

This means you can also do one or two more dogs per day and stop having to do all of the end–of–day cleaning. You can see how this person quickly pays for themselves and still leaves you with more net profit.

I hope some of my suggestions are helpful, and I hope you find a way to make some more money and work less! ✂

GROOMING BUSINESS BASICS

by Khris Berry

T

Ask any groomer, and they will tell you that their tools are their lifeline. Many talented groomers recognize that they can achieve better results by utilizing better tools. Groomers love discussing their tools: clippers, shears, dryers, slickers, even nail trimmers.

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oday, innovation is rampant in the Pet Styling industry and new products are eagerly embraced and shared by groomers worldwide. This discussion allows for growth, diversity, and forward progress across the entire grooming industry.

Your Grooming Business is no different—and much like a favorite shear or coat product, the tools you choose to help you operate your business can propel you forward to success. Your selection of business tools should allow you to seamlessly organize your customers, records, income and expenses, and interface with customers professionally.

Your customers are becoming more tech savvy and will expect your business to keep up with their needs.

Keeping in mind that Pet Grooming is a SERVICE business, tools which allow you more time to interact with the clients and their pets are becoming increasingly prevalent in the industry. Here is my top 5 list of “tools” that every Pet Grooming Business should incorporate into their daily operations in 2018.

POINT OF SALE SYSTEM What is it? A Point of Sale System is a software program which will track your daily sales, your client records, and offer a variety of reporting you can use to track your business stats.

Why do you need it? For many years, groomers traditionally used paper card files. These prove to be bulky, difficult to manage efficiently, and

Cloud–based systems allow you to access your business and client data across space and time, instead of the information being contained solely on a computer inside your business.

are easily misplaced or misfiled. In a consumer driven climate where professional service providers from physicians, to massage therapists, to hair stylists interact with clients via a computerized database, use of a POS system designed for your business will present a skilled and qualified image as well as provide time saving record keeping solutions.

What else do you need to know about it? There are a host of Point of Sale software programs on the market today. I prefer a true Cloud–Based system, provided your business has stable access to internet. Cloud–based systems allow you to access your business and client data across space and time, instead of the information being contained solely on a computer inside your business. Spend time getting to know the different systems and find one which suits your budget and needs, as well as determine which sales tracking and reporting you desire to keep up with your sales and client data.

BOOKKEEPING/ RECORDKEEPING SYSTEM What should you be tracking? Software programs such as Quickbooks allow you to record the flow of your money. Most importantly, you should have a system for tracking your income and expenses accurately. You (and your bookkeeper) should know where every penny comes and goes within your business.

Why should you use this for your business? Once you learn to interface with the program, you can manage your business more closely by using reports features fully. Additionally, if you have employees you can select a Business Financial Software package that will allow you to complete payroll and time keeping tasks easily. Bookkeeping and Recordkeeping systems allow you to understand your business finances, save time when completing your monthly, quarterly, or annual tax reporting, and help you to provide complete data to your tax provider.

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What else do you need to know about it? Your record keeping system can be as simple as a few spread sheets on your computer, or as complex as a cloud–based computer software. Find one that suits your budget as well as the size and volume of your business. As pet groomers, many of us are more comfortable with a 7 blade on a Miniature Schnauzer than entering data into a financial software program. But ultimately, today’s programs are user friendly and the investment you will make should be returned to you in saved time as well as complete data to present to your accountant or bookkeeper.

CREDIT/DEBIT CARD PROCESSING Why should you take credit cards? As discussed, you are employed in a service industry.

Your business choices should be driven not from personal desires, but rather should be in context with your customers’ needs. Retail spending

studies cite consumers are trending toward convenience (for them, not you) and customer service as high priorities when making their spending choices. Your customers are using credit cards and mobile payments in their daily lives, accepting their familiar payment types will position yourself as a professional business.

Worried about spending too much?

Just like banking or accounting, credit card processing is a financial service and comes with associated fees. Buyer beware – credit card processing sales is akin to the grooming industry as it is largely unregulated as well. Unscrupulous salespersons can prey on business owners. Fees associated with credit card processing are complex and your actual rate is only one portion of that. Make certain that you understand the full costs associated and factor those into your pricing strategies. Ask questions, choose your provider carefully, understand your fees, and find a trustwor-

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thy representative or company who encompasses all your criteria.

The customer using a credit card is statistically proven to SPEND 20% MORE per average ticket than one using cash.

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What else should you know? The customer using a credit card is statistically proven to spend 20 percent more per average ticket than one using cash. Although there are fees associated with credit card processing, they are nominal when compared to increases in your customer base, increased sales averages, and even higher tips for groomers.

ON–LINE SCHEDULING Who is a service business? You are! Your customers are busier than ever and hopefully, so are you. While your loyal clients likely enjoy chatting with you, the convenience of

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online scheduling for a busy lifestyle is unparalleled. In my shops, more online appointments are scheduled on Sundays than any other day. Your clients are home, notice their dog needs your services, and offering an online scheduling portal allows them to essentially access your services in their own time frame. Think of using an on–line scheduler as having a receptionist ready to accept your clients’ appointments 24/7.

Where can you find one and how do you begin using it? There are a host of online (cloud–based) scheduling programs from which to choose – and your choice doesn’t necessarily have to be designed for pet grooming. Most scheduling programs allow you to designate appointment

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parameters, duration, and gather incoming client information all in one stop. The client is doing more of the work, thus saving you time and your client can browse open appointment times at their discretion. Familiarizing yourself with your chosen program, tweaking it, and having a trial period to work out initial issues will help you achieve success with this tool.

What else should you know? A complete Online Scheduling tool should interface with your website and Facebook business page, but also be easy for your staff to manage and keep appointments up to date on a daily basis. Most scheduling tools will also include options for sending appointment reminders and follow– up messages—just think of this as

another way of seamlessly maintaining contact with your customers.

WEBSITE/FACEBOOK PAGE What are the purposes of my business’s website or Facebook page? Many business owners recognize the need for a dedicated website. Even more popular, many grooming shops embrace and maintain a business Facebook presence. Having these tools in place and using these tools to their fullest capacity are two different stories.

Both your website and your Facebook page offer an opportunity to present a message to your clients.

Your website can be more granular; you may consider placing your core values, your mission statement,

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and more dense information about your business—this is a place to tell your business’s story. Your Facebook page story can be more “in the moment”. It’s easier to allow clients to participate and interface through likes, shares, and photos.

HOW DO I GET MORE FROM THESE TOOLS? Each of these tools are vehicles which allow you to embed links to scheduling, blogs, and additional resources. Think of structuring your online presence tools so that your customer can enjoy “one stop shopping” if they choose. They can learn about you, peruse your service offerings, schedule a service with their chosen provider, and even get a reminder message for their appointment. All of this can be accomplished 24/7 in your customer’s own time, without even leaving their home. Video traffic on these sites is a great way to invite your customer into your salon and include them in the process.

You may be using some of these tools already to help you run your business smoothly. Remember, like all tools that you use to complete your job, practice is necessary to learn to master the tool. These business tools are no different. Practice makes perfect and in this case, both you and your customers will see and feel the difference these business tools can make in your daily professional space. ✂

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CLIENT TIPS FOR KEEPING PETS IN

Styles E by Melissa Viera e

A short clip can be an excellent grooming choice for many breeds of dogs when clients want something low maintenance for their pet, but what are the style possibilities for clients who want their dogs in fuller coats?

W

hen clients imagine their dog in a full coat, it is the job of their groomer to help them decide if this is a practical style for them.

Both purebred dogs and mixed breeds have styles that they have become known for. Purebred dogs have breed standards in which the accepted trimming is explained. These styles might seem like a fashion statement, but they have a history just like the breed itself. Some owners may choose to follow the guidelines of the breed standard, while others want a modified trim. When it comes to mixed breeds, styles that make pets look

24

puppy–like or even like plush toys, are becoming more and more popular.

Asian fusion grooming and personality trims can be fun for both groomers and pet owners.

Chances are, your clients with breeds that have longer coats have spent some time searching the web for trims. Keeping dogs in either show trims or longer and fluffier coats can be fun if the client is willing to put in the necessary work.

One of the benefits for the client who keeps their dog in a fuller coat is that they will be spending more time brushing and grooming their dogs at home which can be

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a wonderful bonding experience.

Regular at–home grooming can be a relaxing experience for the dog and the owner. Along with working on caring for the coat, the dog owner will have the chance to thoroughly go over their dog and notice any skin changes or abnormalities.

Although many clients will love the idea of keeping their dogs in fluffy or long styles (referencing their favorite fancy trims that they find browsing the web) it is not always the best choice for the dog. As a professional groomer, helping clients understand the facts about keeping their dog in full coat is important.

When clients see a photo of a dog with flowing coat or they see a dog show on TV with the dogs groomed to breed standard perfection, they might not know the work that goes into maintaining the coats on a more frequent basis than a visit to the groomers every six weeks or so.

When clients see a photo of a dog with flowing coat or they see a dog show on TV with the dogs groomed to breed standard perfection, they might not know the work that goes into maintaining the coats on a more frequent basis than a visit to the groomers every six weeks or so.

When talking with your clients about style options, there are a few important areas to address to make sure that they understand the pros and cons of longer styles and to help them from feeling disappointed if you are

unable to transform a matted dog into a show champion clone. When discussing the requirements of maintaining a full coat with clients, it’s important to address these four areas. Always be ready to show clients how to line– brush and find matts with a comb as you are going over these four topics.

1. BRUSHING AND COMBING Different coat types will have different requirements. Instead of using a one–size–fits–all explanation of how often a dog’s coat should be combed

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and brushed, make personalized recommendations based on the individual dog’s coat and the lifestyle of the dog.

When showing clients how to brush and comb the coat, ask questions about the dog’s lifestyle. Does the dog wear a harness? Does the dog go swimming often or play with other dogs at daycare or dog parks? Some dogs will need their coats brushed through daily or even multiple times a day, depending on their activities, while other dogs can get by with less frequent brushing.

Show your clients the common

Explain the difference between brushes and combs and show them how to thoroughly go through the entire coat.

areas for the coat to become matted like in the dog’s armpits, under the collar and behind the ears. Explain the difference between brushes and combs and show them how to thoroughly go through the entire coat. Once you have given your recommendation on how and how often to brush and comb, your client will have the choice to either follow your recommendations or choose a short style which will require less brushing at home.

When recommending short styles, have some photos you can show the client. A short clip does not have to be a basic one–length all over. If the client wants their dog’s grooming to be beyond basic, show them that you can provide just that. If the client still chooses a longer style, send them home with a print out of your brushing recommendations so that they have your brushing expectations on paper and will be more likely to follow them.

You could also offer a bath and brush service between full grooms.

2. CLEANING AND CONDITIONING THE COAT Along with brushing and combing, dog owners who want to keep their dog long will have to put in the work to keep their dog’s coats clean and conditioned. Dirt, urine, and other build up on the coat will cause it to clump together, become brittle and be in poor condition. Spot cleaning the coat and keeping it conditioned is important.

Talk with your clients about your favorite conditioners and about how to bath and condition their dog at home, which includes properly blowing out the coat so it does not become matted after washing.

3. TAKING OFF HARNESSES, COLLARS, AND CLOTHES Leaving harness, collar or clothes

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on dogs can cause the coat to become matted. It’s important that clients understand that keeping equipment on their dogs can lead to matts, and that combing under collars and harnesses after use is a must. Even with regular brushing and conditioning, leaving equipment on for too long can cause problems if it is over looked.

4. PREVENTING MATTS AND COAT DAMAGE

It can be a lot of work to keep a dog’s coat matt–free and in good condition. In addition to regular maintenance, there are a few things dog owners should be aware of to prevent problems with the coat.

Dogs that enjoy a romp through the woods, playing with friends, swimming or other adventuress activities are going to get their coats dirty and possibly matted. It is important for dog owners to take care of the coat

after activities. Long–eared dogs like spaniels also have their own set of requirements. Ears that are always dragging in dirt and being dipped in food and water can quickly matt up. Show your clients items that can help prevent their spaniel’s ears from getting dirty and matted like snoods and spaniel bowls.

As a groomer, you can help your clients decide on the best style for their dogs and teach them about proper maintenance. Sometimes a full coat is not practical, but without knowing about the maintenance requirements, it is no fault of the client’s for not understanding why their dogs can’t be kept long. You are more than a groomer, you are an educator.

Show your clients how to care for their dog’s coat and share your favorite tips with them, and their trust for you will only grow. ✂

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GROOMING MATTERS

by Daryl Conner

Helping YOUR Hands

YOUR MOST VALUABLE TOOL How are your hands? Your wonderful, capable, creative hands. Is your skin rough, dry, cracked and irritated? Healthy skin is our first line of defense against bacteria, and maintaining healthy skin is important. s professional pet groomers, our hands take a beating. Even though the skin on our hands is thicker than it is on most other areas of the body, it can suffer damage in our line of work. Many groomers suffer from dermatitis, the word used to describe inflammation of the skin. There are many reasons for this: • Frequent exposure to water. Skin has natural surface oils called lipids that help keep moisture locked in the skin. Repeated exposure to water removes those lipids. When this happens, moisture can leak out of the skin.

• Regular contact with shampoo. Pet Shampoo is designed to help remove dirt and oil from pets’ coats. Each time we wash a dog or cat, we are exposing

32

the skin on our hands and arms to those oil–removing products. Combine that with the water, and you can see that moisture is being stripped from our skin at every turn.

• Contact allergy to preservatives.

The shampoos and conditioners we use on pets contain preservatives. Hand lotions do as well. It can be possible to develop an allergy to preservatives, and repeated exposure can wreak havoc on your skin.

• Continual contact with hair. Yes, that’s right. Pet hair can cause skin irritation. Not only can the texture of it abrade our skin, pet hair can carry allergens and irritants on it, and sharp, freshly cut hair can penetrate our skin or get under our nails causing hair

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splinters. These can be fiercely irritating as well as difficult to remove, and can open our skin up to infections.

• Mechanical injuries. Injuries from scissors, clippers, sharp claws, and teeth can damage skin, leaving wounds that, at the least, are irritating, and at the most, can let infections get a start.

• Warm air from dryers. The air from our dryers is great at removing the moisture from pets’ coats so we can style them. Sadly, it also blasts moisture from our skin as we work.

SO, WHAT IS A HARD–WORKING GROOMER TO DO? We can’t very well avoid hair, water, or shampoo. Here are some

steps you can take to help care for your hands: • Avoid wearing jewelry such as rings and bracelets when you work.

Water, hair care products and even hair splinters can be trapped under the jewelry, irritating your skin.

• Talk to a pharmacist and get a recommendation for a high–quality moisturizer that does not contain perfume. There are products that add moisture, and some even act as a barrier, bonding to the outmost skin cells to prevent moisture loss from the deeper layers and thus shielding your skin from damage. Not all skin care products are created equal.

Investing in an excellent product can make a big difference.

• Before and after work, wash your hands carefully with warm water and mild soap. Glycerin soaps are especially kind to dry skin. Dry them

Hair Splinters I remember back in the dark ages when I was a new groomer, and there was not much in the way of hair repellent clothing available. I would come home at night, grab a pair of tweezers, and start plucking hairs that were embedded in my neck, chest and arms. I was a newlywed at the time and my husband never failed to sarcastically remark on how “appealing” it was to see his bride plucking dog hair out of her chest. Thankfully, times have changed. Hair resistant clothing options are now impressive, and tools such as the Clipper Vac have been huge game changers.

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If you do get hair splinters, try soaking the affected area with Epsom salts, (or apply a compress.) This softens the surrounding skin, and can make the splinter far easier to remove. Facial masques that are applied, allowed to dry, and then peeled off can work wonders too. Drawing salves, such as Prid, are available at most pharmacies and can be extremely helpful when dealing with annoying hair splinters.

PRID

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Skin lotions

Skin creams

• THIN

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• FEEL HEAVIER

• TEMPORARY RELIEF OF DRYNESS • NOT A LOT OF PROTECTION FOR SKIN

Skin ointments • MAY FEEL THICK AND GREASY

• OFFER MORE • BONDS WELL TO SKIN PROTECTION THAN LOTION • ALLOWS THE DEEPER LAYERS OF SKIN TO RETAIN MOISTURE

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• Skin lotions are thin, contain a lot of water, and while they offer temporary relief of dryness, they don’t do a lot to protect your skin.

• Skin creams are thicker, and feel heavier. They tend to offer more protection than lotion.

• Skin ointments may feel thick and greasy. Due to their texture, they tend to bond well to the outer layer of the skin, allowing the deeper layers to retain moisture.

Make sure you are drinking plenty of water and eating a healthy diet. Foods rich in antioxidants will help you maintain healthy skin from the inside out.

If you continue to be plagued by irritated skin on your hands even after trying the above steps, consult a dermatologist. Sometimes a prescription cream or ointment will be necessary to heal your skin.

Our hands are some of the most valuable tools we have, and taking care of our skin is an important part of caring for ourselves. ✂

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Groomer to Groomer • Vol 37 Ed 2 • February 2018

with a soft, absorbent cloth, paying special attention to wrists, finger tips and the spaces between fingers.

Apply a high–quality moisturizer and allow it to air dry on your skin.

• Wear gloves when you go outside in cold weather.

• Apply moisturizer frequently during the day, especially after contact with water.

• If your hands are very dry, soak them in warm water for several minutes just before you go to bed. Pat them dry, then immediately apply a thick moisturizing ointment (see below) and cover your hands with cotton gloves.

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AFTER

E by Dawn Omboy e www.queenofcolor.com

Over the years I have

always done modified grooming. It conforms to the dog and comes from my heart, head and hands.

FIG. 1

36

T

here is no right or wrong way to these styles as it is the job of the groomer to bring out the best in every pet and make the owner smile with delight when they see what we have been able to create with their beloved pet.

A style should be created that is not only a joy to behold but also one that is easy for the owner to maintain.

Modified Grooming is a combination of retro and modern styles from around the world, with or without the addition of color products which can enhance any groom.

The groom today started as a

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trim I learned from Riza Wisnom, author of Asian Freestyle Dog Grooming, with my own twist to it. This is yet another version of the Diaper trim, but this time we are keeping the pants up with the addition of crossed suspenders carved from the dog’s own hair.

I began by using my airbrush machine and temporary ink to draw a big X on the dog’s back from the shoulders to the point where his shorts will begin to give me a guideline where to make my cuts.

Fig 1) Use a 7f blade to remove

WAN

FIG. 2

YOU

FIG. 3

the hair on either side of the lines, leaving the suspender straps about an inch or so wide. You can adjust this depending on the size of the dog. Clip out the neck area into a V and continue it around to the front of the dog’s chest, leaving a band that looks like the suspenders straps are joined together.

Fig 2) Trim the area under the strap line close and continue the

FIG. 4

close clip between the front legs and about an inch or so on the top of the legs. From there you will be able to gradually make the legs fuller the lower you go towards the foot, leaving a nice teddy bear style leg.

Fig 3) For the pants, use your scissors to make a cut above the knee where you want the pants to stop and the legs to start. To make them even on both sides, hold your shear

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Groomer to Groomer • Vol 37 Ed 2 • February 2018

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from the point of your first cut over to the other leg, this way you can see a straight line and know where you’ll need to cut on the other leg.

Fig 4) Next, measure the back

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FIG. 6

of the front legs to make sure that your pants are the same length at the front and back of the legs.

Fig 5) Clean up your Lines by using your clipper on the 40 setting and place it flat against the skin and pull it slightly towards you. This will give you nice clean lines, really defining the work.

Fig 6) To make the suspenders

look like they are crossed in the center, use your scissors make one line shorter at the center so that it appears to be going under the other one.

Fig 7) Trim and scissor to neaten the trim with Asian Teddy legs. Don’t leave the shorts too fluffy or your dog may look like he needs a diaper change.

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FIG. 7

is to use buttons that are on rubber bands like bows, and place them on the pants where they join the suspenders.

My client absolutely loved this design and Kovu wears it well. ✂ Making the World more Colorful, one dog at a time... Queen of Color.

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41

Comrades

Competition WITH THE

E by Emily Rupe e

For the past decade, I’ve made my living in the bustling metro area of the all–mighty Mickey Mouse. With hundreds of physical storefronts and an additional slew of mobile units, one might think that—due to the immense local competition—Guerilla grooming warfare was either in full swing or lurking in the eminent future.

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N

ow, while there will always be a few isolated incidents of cutthroat tactics, for the most part, this local cluster of groomers has decided to form a UN of good will and be comrades with the competition. Despite the conventional belief that such actions are career suicide, our local legion has continued to benefit from denouncing isolation and choosing community.

Our industry can be feast or famine. During certain seasons, there aren’t enough hours in the day or kennels to tackle the load, and then six months later the clients dry up; off enjoying the sandy beaches and lavish vacations. During these cycles of flood and drought, it can prove to be a challenge to keep one’s employees on some form of consis-

tent pay. In addition to the normal ebb and flow of clients, there is always the risk of injury that looms.

What happens if the lead groomer suffers a bad bite or needs surgery?

Being on good terms with our competition has gotten us out of this type of bind numerous times.

Knowing good help is hard to find, one of the first steps has always been to contact our grooming buddies and see if they know of anyone looking (either through colleagues or an overabundance of recent job applicants), or have anyone they could send over temporarily to help us weather the storm.

This can allow groomers to make some extra wages during the slow season by helping out at another shop that is in dire need or allow

a medical issue to be addressed without complete financial devastation. Of course this type of measure comes with the trust and understanding that the favor may need to be returned one day and that client information is not privy to the sharing process.

When it’s not the labor force it’s the tools that can create a crisis. I remember, with great anxiety, one December when every force dryer in the building (three to be exact) banded together and went on strike at the same time. With a barrage of holiday clients and double coated projects, production came to a panicked halt while a solution was trying to be drafted. Quickly an SOS was put out to the local fellow groomers. Like a beacon in the night, within an hour

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43

Together we help transport or locate dogs for competition or certification. When an uncertain situation or merely a need for constructive criticism arises, graciously, advice or assistance is offered without a second thought. we had 2 replacement dryers borrowed, delivered and set up, thanks to their generosity. Of course this has, in turn, been reciprocated as much as possible. And on that particular instance, a plethora of holiday goodies found their way to their shop that season. But by humbling ourselves, asking for help and then having an olive branch extended, clients weren’t angered by inability to service and our

44

register didn’t take a fatal blow.

Moments of crisis and turmoil are not the only reason to form a bond with those around you. With the goal of strengthening this coalition, we’ve often held social events, further education seminars or outreached over a community service project. One year, the group met at a central location to have a swap meet.

This allowed us to not only catch up,

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share grievances or ideas, but get rid of some unused equipment that may have just been collecting dust or pick up a slightly used item for a bargain.

Personally, I came home with a treasure trove of instructional videos in exchange for some handmade bows.

It was like groomer Christmas!

Our region is blessed to have many of the top competitive groomers and industry educators, and with that comes ample opportunity to always broaden one’s horizons. When a seminar event is being held, all the local shops receive an invitation; allowing the host to boost their attendance and the attendee to gather a new insight on a particular topic.

Together we help transport or locate dogs for competition or certification. When an uncertain situation or merely a need for constructive

you r

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criticism arises, graciously, advice or assistance is offered without a second thought. When one of us has a service project or event, it’s not uncommon to have our competition offer donations or manpower to further the cause.

For instance, my shop works with an inmate dog training program, which allows shelter dogs to be trained for PTSD suffering veterans.

Upon hearing what we were accomplishing, our fellow groomers offered to bring supply donations or display flyers to support this cause.

From this pay–it–forward attitude, awesome pet food drives and adoption events have also sprung throughout the community. Instead of hoarding PR for the sake of individual shop glory, a wider audience is reached and far more is accomplished toward the cause….which should truly be the goal.

It’s true that each shop has a goal of growth and individuality.

However, over the years we’ve all learned that there are plenty of clients to go around and being at war accomplishes nothing. There is room for each shop to flourish with their own talents, strengths and marketing without having to step on the others to succeed. No two shops offer the same experience, so why try to undercut or sabotage? My clients want what I offer and, in turn, the others have loyalists that desire their unique flavor.

In truth, we’ve created our own support network to allow all of us to grow and, heck, even warned each other of roaming problem clients that might end up on each other’s doorstep. In essence, we are a union or band of grooming brothers (or sisters) that, together, wage war against an always evolving economy and industry. ✂

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HOW TO BE PREPARED FOR

MOBILE VEHICLE

E by Mary Oquendo e

As groomers, it’s been drilled into us to have spares of our equipment— spare blades, clippers, and don’t get me started on the number of spare scissors I own. But as mobile groomers, that list grows. There is nothing worse than having to reschedule a day or three over a simple fix just because we don’t have what we need on hand.

M

any of these items can be sourced at a local RV, electrical, hardware, or plumbing supply business, or from the manufacturer of the mobile grooming vehicle. Providing, of course, it is in stock and doesn’t have to be ordered. So, in addition to spare grooming equipment, mobile groomers need the following extra equipment:

FRESH WATER PUMP It always seems to go on the coldest day of the year with a large soapy dog in the tub. It is super easy to replace. Self-priming pumps are

48

Groomer to Groomer • Vol 37 Ed 2 • February 2018

best so as to not have an issue getting the water to flow after the new installation because it became air bound. Water pumps come in a variety of sizes, as well as PSI or GPM. PSI is pounds per square inch and GPM is gallons per minute. It refers to how fast and hard the water comes out of the pump. The screws to install the pump to the wall are found in different areas for different pumps. Having a spare of the exact same pump you already have makes installation much simpler. If the screw holes are different, then you will need to drill new holes in the wall to accommodate the pump.

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RECIRCULATING PUMP While we can finish up any pet by washing by hand, it takes longer and uses significantly more product. It’s a quick swap out providing you have the spare in the vehicle.

DUCT, ELECTRICAL, & PLUMBING TAPE I don’t believe there is anything duct tape can’t make a temporary fix with so you can get through the rest of the day. Use electrical tape to prevent shock, shorts, and electrocution (ouch) due to cuts or slices in cords.

And use plumbing tape around all water connections to prevent leaks.

ALL IN ONE SCREW & NUT DRIVER, MULTI–TOOL WITH PLIERS, SCISSORS & BLADES Multi tools are basically Swiss army knives on steroids. These two tools are practically an entire tool box unto themselves.

Use electrical tape to prevent shock, shorts, and electrocution (ouch) due to cuts or slices in cords.

HOSE CLAMPS & WASHERS IN THE CORRECT SIZES

And use plumbing

Most water leaks are due to worn connections.

tape around

DRAIN PUMP

all water

Some tubs need them. The drain lines are not gravity fed and the only way to drain such a tub is with a working drain pump.

connections to prevent leaks.

GFI OUTLETS Ground Fault Interrupter outlets will shut off (pop) if they get wet. They don’t last forever. If they pop on a regular basis, they need to be replaced.

CIRCUIT BREAKERS Note where all your circuit breakers are. Some vehicles have more than others. Some are located on or near the generator and invertors. Others are sprinkled throughout the vehicle on boards and large plugs. My rule for them is that once a circuit breaker pops, I get the replacement. Like GFI outlets, if they pop on a regular basis, it needs replacing.

DRYER Most of the time a dryer does not work because it tripped a circuit breaker. The second reason is because the brushes need to be replaced.

While it’s best to have a spare of the dryer you are currently using, having a smaller dryer will still dry the pets even if it takes a bit longer.

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49

OUTSIDE RATED, HEAVY DUTY, WATERPROOF ELECTRICAL CORD You may need this in order to keep working if the generator or invertor is acting up. Keep in mind that not every household has an outlet with enough spare juice to run everything we would like to.

Keep a spare in your pocket or around your neck for when you lock yourself out of the vehicle. That’s not an “if” by the way, but a “when”.

50

VEHICLE KEY Keep a spare in your pocket or around your neck for when you lock yourself out of the vehicle. That’s not an “if ” by the way, but a “when”.

$20 You may need it for when you forget your pocketbook/wallet and need gas or something to eat. I keep mine in the envelope with the registration, insurance card, copy of driver’s license, and any important business information.

EXTRA PHONE CHARGING CORD Our phones can be the lifeblood of our business. We use them as GPS, texting ahead to a client, setting up the schedule in between

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appointments, or accessing client information from our files. A dead battery can stop us in our tracks.

OTHER Anything that breaks on a regular basis particular to your vehicle.

Many repairs to the grooming part of your vehicle are quick and easy if you have the spares with you and a nominal tool kit. Replacing a fresh water pump, for example, could take you 15 minutes as opposed to driving home or worse, trying to find an open RV store and rescheduling the day. Take that one step further and the RV store now has to order a water pump because it’s out of stock. Being prepared will go a long way to prevent irritated clients and lost income. ✂

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SAFETY IN THE WORKPLACE E by Kathy Hosler e

Every year more than 4.5 million people are bitten by dogs and cats. Have you been one of them? It is a rare groomer indeed that can answer ‘no’.

T

he very nature of the work we do exposes us daily to the risk. Whether it’s a nip that keeps you from working for a day or two, or a full–on attack that could end your career, a bite can instantly change your life. You may not be able to prevent every bite, but there are some things that every groomer can do to avoid one.

AT INTAKE & RELEASE The two times that you are most likely to be bitten is when you are taking the dog from its owner, and

52

when you are giving it back.

The worst bite I ever got was from a Shih Tzu named Cupcake. The owner carried her in and was holding her as we chatted about her grooming instructions. As I reached for her, Cupcake launched herself, and with the speed and accuracy of a rattlesnake, she latched onto my face. That bite sent me to the emergency room and left me with a permanent scar as a reminder.

Cupcake taught me to never take a pet from its owner’s arms.

Instead, have the owner put the dog

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on the floor and hand its leash to you. Hold the leash in one hand and have the pet’s head facing away from you, then you can pick the pet up with your other hand. This gives you control over them.

If they bring in their pet without a leash, have them place the pet directly on the grooming table and put the grooming loop on it.

THE FIRST–TIME PET When you accept a pet that has never been groomed, you have to realize that everything is new

倀爀漀昀攀猀猀椀漀渀愀氀 倀攀琀 䐀爀礀攀爀猀 昀漀爀 䔀瘀攀爀礀 䈀爀攀攀搀 ☀ 匀椀稀攀

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KENNEL–SHY DOGS They may be very willing to go into a kennel or cage, but will not come out. In the wild, dogs are den animals, so often in a cage situation they are protecting their ‘den’.

(and potentially scary) to them.

The noise of your equipment, the brushing and combing, being up on a table, and being touched all over by someone they don’t know, all can create a stressful situation. Work gently and do not rush when you are introducing them to the different aspects of grooming.

THE OLD PET Old pets require special care.

Even the sweetest pet can bite if they are in pain. They often have aches and pains caused by arthritis or other medical conditions. You have to remember this and use extra care when lifting their legs, trimming nails, or brushing the hair.

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Groomer to Groomer • Vol 37 Ed 2 • February 2018

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Another potential danger is the kennel–shy dog. They may be very willing to go into a kennel or cage, but will not come out. In the wild, dogs are den animals, so often in a cage situation they are protecting their ‘den’. If you know that a dog will be unwilling to come out, keep a collar and lead on it and make sure that the lead hangs out the kennel door. When you open the kennel, you can use the lead to encourage the dog to come out.

There may be times that you don’t know a dog is kennel–shy until you put it in a cage. Under no circumstances should you reach in and try to remove the dog. Your hands and face will become a prime target for a potentially serious attack. You must prepare ahead for the possibility and keep a snare pole handy. It may be the only way you can safely remove the dog from the kennel.

If a pet that comes to you in a carrier won’t come out, simply disassemble it to get them out safely.

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ON THE TABLE Some dogs and cats are not very happy to be on the grooming table, and will do everything they possibly can to show their displeasure or try to escape. There are many great tools and wonderful pieces of equipment that can help keep both you and the pet safe.

A heavy–duty adjustable grooming arm is the main piece of equipment that you use to keep the pet on the table. There are a wide assortment of grooming loops, slings, geriatric supports, and other restraints to keep the pet safe and in your control while it is on your table.

Additional arms or tools like the Groomers Helper will keep the dog from whirling around and biting you.

And, there are situations where you may need to use E–collars or

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Following safe handling procedures greatly reduces the risk of pet (and groomer) injury.

IN THE BATHTUB Make sure that every pet is fastened securely when it is in the bathtub. Many pets feel threatened when someone leans over them and will not hesitate to bite. Having them safely tethered gives you control and greatly limits their ability to leap at your face and hands, or out of the tub.

DRYING After they have bathed and towel–dried a pet, most groomers use a high–velocity dryer to remove moisture from the pet’s coat. Some pets cannot tolerate this type of drying and will panic and bite. You may even

find that some pets who have tolerated HV drying in the past, suddenly freak out. If you have never experienced this you can Google dryer seizures in pets. Always be observant of a pet’s body language and give them a break if they become stressed.

THE NASTY PET If a dog or cat becomes aggressive and you feel that it is unsafe for you or the pet to continue a groom, stop immediately and assess the situation. There may be times that you have to send a dog or cat home ungroomed, or refer them to a veterinary clinic to be sedated for grooming.

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ALL THINGS PAW

by Michelle Knowles

s e i t f le :

A

E SH

LK A RT

love

I remember how excited I was when I was able to purchase my very first pair of custom shears. It had taken six months to save for them and I babied them and cleaned them and had a special case to house them in. I also remember arriving at work one day and I couldn’t find them anywhere.

I

was in a panic and questioned everyone if they knew where they might be. I found them, points down, in a pencil holder at the receptionist desk and will never forget what she said to me as long as I live. “They don’t even cut paper very well, I don’t know why you are

58

so hysterical.”

This is because I am left–handed.

Left–handed shears don’t cut anything while using the right hand. I was so shocked that I never even said anything and developed the habit of carrying my shears back and forth to work which has continued to this

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day. I am tragically left–handed, my right hand is a useless flap with fingers, and the choices for shears was slim to none at that time.

Many right–handed people don’t understand that lefty shears are not just right–handed shears that you turn around. Many still believe that

Lefty shears are an exact mirror of right–handed shears. The action of opening and closing the shear itself depends on the pressure of the thumb. Many lefty groomers have ruined their wrists by using right–handed shears with their left hand. if there is a pinky rest on both sides of the finger holes, it can serve both hands. This could not be farther from the truth. Lefty shears are an exact mirror of right–handed shears.

The action of opening and closing the shear itself depends on the pressure of the thumb. Many lefty groomers have ruined their wrists by using right–handed shears with their left hand. Many a teacher has started a lefty groomer off with the incorrect information that the student need only to learn how to scissor with their right hand or erroneously, “turn the shear around”.

Much knowledge and information is now available through scissor classes and certification programs.

There are even ways to measure your hand to help you pick out the correct shank length so that you will be able to comfortably groom for many years to come.

Today you can find more of a selection of tools that serve Lefties than ever before. There are also rakes and mat splitters that can be taken apart and re–assembled for use with the left hand. A bonus of being left– handed for me is that nail clippers are made in such a way that my left hand sets the cutting edge where I can see it, so nail trims are quick, close and painless.

There are still shears that are available to the right–handed con-

GroomertoGroomer.com

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59

I waited twenty years to get the top of the line models and the only thing I regret is not buying them sooner! The ease with which they open and close and the smoothness of the trim is testimony enough that I made the right choice. sumer that Lefties will never have.

The Unicorn and Dragon handles, alas, cannot be manufactured for so small of a population. I covet them from afar. There are lovely shears that can be had for a price though, and I recommend purchasing the best shear you can afford and start saving up for the better one immediately. I waited twenty years to get the top of the line models and the only thing I regret is not buying them

sooner! The ease with which they open and close and the smoothness of the trim is testimony enough that I made the right choice.

For all of you Lefties out there who lament about the selection of shears, don’t lose heart. There are now affordable starter sets all the way up to the luxury models to choose from. Perhaps a manufacturing angel will hear our pleas for fancy shear sets with glittering jewels. If

not, we will always have the insider secret about our left–handed combs.

Happy scissoring! ✂

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BREAD & BUTTER GROOMING:

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AFTER

BEFORE

The Samoyed is a double–coated breed that requires extensive coat care to keep them in good shape.

This can prove to be a challenge for the average pet owner who may desire a tidier, cleaner appearing dog adorned by coat furnishings that are less likely to attract every sticker, twig and leaf in the yard. This heavyduty maintenance places them on our Bread & Butter list.

Any profusely double–coated breed that is not being shown can be

62

toned down to a smarter coif by following the same techniques. This complete “tidy all over” trim begins with thorough preparation followed by the use of snap on combs and completed with shorter blenders. These shears are also referred to as “chunkers”.

PREPARING A THICK DOUBLE COAT These profuse coats can really muck up the drying room! I recommend applying a few steps during the prep and bathing process to

Groomer to Groomer • Vol 37 Ed 2 • February 2018

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help speed up the procedure and cut down on the volume of coat blowing around the wet room.

Remove the excess, dead undercoat before beginning the bathing procedures. With one hand, gently grasp the loose skin to hold it in place and stretch out skin folds. With the other hand, use a course undercoat rake to remove excess dead undercoat. It is important to evaluate the skin condition before implementing this procedure and always follow the coat growth

FIG. 1

FIG. 2

direction and secure loose skin.

Use a high–pressure nozzle for undercoat removal during the shampoo process. While holding the nozzle fairly close to the skin, work the shampoo and spray into the coat, pushing the dead undercoat out.

When the coat is fully lathered with shampoo, use a high velocity blower pointing downward to blow

FIG. 3

out dead undercoat into the tub.

Don’t dry the dog; just use the air velocity to blow some of the excess coat out before the final rinse and application of conditioner. The wet hair is heavier and less likely to blow all over the salon. I recommend only doing this in an enclosed tub and not near the dog’s head so shampoo soaked hair can be contained and not

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Fig.1) Use a long snap on comb over a #30 blade to clip the coat on the highest point of the rump. Continue to clip over the hips and back of upper thigh to the hock.

Fig.2) Skim the flanks beginning just above the spring of rib, falling off before reaching the undercarriage.

Fig.3) Starting at the shoulder,

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Groomer to Groomer • Vol 37 Ed 2 • February 2018

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skim down over the point of shoulder and lower chest.

Fig.4) Use a #40 blade to trim the stray hairs around the foot. Use a scraping/skimming technique on the top of the foot or use thinning sheers or scissors to trim the excess coat between the toes.

Fig.5) Chunkers are used to tighten and tidy the furnishings on the back of the rear legs.

Fig.6) Continue up and over the rump and across the croup and rump to blend using chunkers.

Fig.7) Use chunkers to blend the flanks into the topline and underline.

Fig.8) Tidy the furnishings on the front legs.

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the front of the rear legs.

Fig.10) Use chunkers to trim the underline, following the natural line of the undercarriage.

Fig.11) Trim the excess coat between the front legs and blend into the underline.

Fig.12) Blend the fore chest and shoulders into the legs.

Fig.13) Tighten the sides of the neck and blend into the shoulders using chunkers.

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Groomer to Groomer • Vol 37 Ed 2 • February 2018

FIG. 16

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Fig.14) Blend the top skull onto the back of the neck.

Fig.15) Use thinning shears or chunkers to tidy the excess coat in front of the ears.

Fig.16) Tidy up the tail using chunkers.

Finish up with a coat polish or finishing spray, and then brush with a bristle brush. This will tame the static and fly–aways.

Keep in mind that this trim style is for pet dogs and could spell disqualification for a breed currently showing. Conversation and a thorough evaluation of the pet will insure you are meeting your clients’ expectations and your Bread & Butter clients will thank you for assisting them in the reduction of hairballs throughout the house and presenting them a tidy family member! ✂

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BUSINESS FOR SALE

Wisdom & Grace We are pressed on every side by troubles, but not crushed and broken. We are perplexed because we don’t know why things happen as they do, but we don’t give up and quit.

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Attention From Groomers! How does a well established fully equipped grooming shop in Sunny South Florida sound? Over 1600 sq. ft. in beautiful Lake Worth for over 10 years. Has 13x8 boutique in front with 10 grooming and brushing stations. Three tubs and a large walk-in bath, employee break room, separate laundry room and a manager's office.

Good year 'round clientele as well as an excellent "snow bird" season. Owner retiring but will stay for a negotiated time to make a smooth transition. Asking 130K, completely turn-key. Call 561-315-3384 Well established Turn-key Grooming Business for sale. Fully equipped with Retail. Great Location. Large Clientele & growing. In Maryland - Price Reduction call 301-824-3371 Tremendous opportunity for professional groomer ready to run or expand a business. Well established and respected Dog Grooming Salon for sale in affluent No. County San Diego "dog crazy" neighborhood. In business for 25 years, most clients are repeat patrons that schedule weekly, bi-monthly or monthly. Focused on quality dog grooming; primarily breeds requiring trim.

Groomer owner-operator with a current team of 7. Approximate 2016 Gross $396k, adj. net $135k. Linnea Westlake, Transworld Business Advisors.

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EVENTS NORTHWEST GROOMING SHOW

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