Garage Trader Vol 1 NI 2020

Vol 1 2020

£500,000 INVESTMENT AT AGNEW ACCIDENT REPAIR CENTRE

3 NEW JUNAIR 5 STATE OF THE ART SPRAY BOOTHS INSTALLED GARAGETRADER

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Comerton + Hill

Solicitors

Comerton & Hill solicitors win the right to advance competition claims in the Northern Ireland High Court. against truck manufacturers for over charging.

The manufacturers are as follows: 1. MAN; 2. Volvo; 3. Renault; 4. Iveco (which includes Fiat and Magirus); 5. Daimler (including Mercedes Benz, Fuso, Western Star and Freightliner); 6. DAF In December 2019 before the High Court in Belfast Volvo’s attempt to insist claimants bring their claims outside Northern Ireland was withdrawn.

New clients are contacting us regularly to join in the litigation. If you want to make a claim please contact:

Daniel Fitzpatrick LLM | Comerton & Hill | Solicitors 32/36 May Street Belfast BT1 4NZ

T: 028 90234629

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Vol 1 2020

CONTENTS Vol 1 2020

£500,000 INVESTMENT AT AGNEW ACCIDENT REPAIR £500,000 INVESTMENT AT AGNEW ACCIDENT REPAIR CENTRE CENTRE

SUBSCRIPTIONS: (UK £18.00 Outside UK £27.50)

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The Department for Infrastructure orders 52 new lifts from Maha to be installed in all of NI’s MOT test centres.

SPECIAL FEATURE SEE PAGE 8

26 28 46

In the Driver’s Seat: In this edition we talk to Bob Wiffen, Operations Director for Euro Car Parts Team PR Reilly.

Apprentices proved they were on the right road at SERC’s Intercampus Heavy Vehicle Competition which took place at the College’s Lisburn Campus recently.

COMMENT The closure of Northern Ireland’s MOT test centres at the start of the year came like a bolt out of the blue to both franchise and independent workshops.

The Department of Infrastructure issued 4 month extensions to vehicles over 4 years old and has ordered 52 new Maha lifts to be fitted at all of Northern Ireland’s MOT test centres.

These new lifts will be fitted between April and mid July and after that the centres will be working flat out to catch up on the tens of thousands of delayed MOT test. It will be a very busy summer for the aftermarket preparing all those vehicles for testing…

-Pat Burns, Editor

TO ADVERTISE IN THE MAGAZINE General Manager CALL: (028) 9278 0108 Gladys Greer REGARDING EDITORIAL gladysgreer@greerpublications.com CALL: (028) 9278 0108

Editor Pat Burns patburns@greerpublications.com

Greer Publications © 2019. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form, or by any means, electronic, mechanical, photocopying, recording, or otherwise without the prior permission of Greer Publications.

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GARAGETRADER

Agnew Accident Repair Centre in Belfast invests £500,000 in new equipment at their state of the art workshops

The range of Ardina Car Care Products are now available through all FG7 outlets.

Garage Trader Magazine

3 NEW JUNAIR 5 STATE OF THE ART SPRAY BOOTHS INSTALLED

GARAGETRADER

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Gareth Matchett now offers a mobile ADAS system recalibration service using a Hella Gutmann CSC calibration system.

Follow us on

3 NEW JUNAIR 5 STATE OF THE ART SPRAY BOOTHS INSTALLED

Publishers James & Gladys Greer Designed by Shaun Byrne, Design Stics

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Vol 1 2020

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NEWS MINISTER FOR INFRASTRUCTURE ORDERS 52 NEW MAHA LIFTS FOR NI MOT CENTRES

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ollowing the discovery of faulty lifts in a number of Northern Ireland’s MOT centres in January, Infrastructure Minister Nichola Mallon recently announced the purchase of 52 new MAHA car lifts for all MOT centres. The new MAHA lifts will be installed between April and mid July and are part of a number of measures the Minister has taken to resolve the MOT situation.

advice on the next steps.

“I can now confirm that the first review, conducted by independent engineers, has concluded. The independent expert assessment on the condition of the existing lifts has recommended that all lifts exhibiting signs of fatigue are considered to be beyond their possible product life expectancy and should be replaced not repaired.

Announcing the purchase of the new lifts, the Minister commented: “The current disruption to vehicle testing services at MOT centres from the 21st January because of difficulties with the operation of the lifts is unacceptable. My priority has and remains the safety of DVA staff and customers.

“I have acted quickly to ensure all drivers could remain on the road. This included the immediate issuing of Temporary Exemption Certificates, extended opening hours at MOT centres and the commissioning of two independent reviews to provide me with expert

This assessment ruled out the possibility of short term repairs due to the location of the fault and whilst a more complete replacement of the key parts, including the scissor legs, could be done this would have to be completed off site and would take as long as a full lift replacement.

This would also create a risk that other parts of the repaired lifts may fail after reinstallation given the age of the equipment, which may lead to further disruption.

“In considering the possibility of a lift replacement programme, Construction & Procurement

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Delivery (CPD) in the Department of Finance provided me with independent advice on the purchase of the lifts. The advice from CPD was that the quickest way to install new lifts was to use the existing contract. To use another supplier would significantly delay the installation of new lifts.

“I have decided to place an order with MAHA for 52 lifts through an accelerated production programme.

New lifts will begin to be installed from late April, with all lifts to be in place by mid-July. The lifts will cost £1.8m and will be financed from DVA reserves which have been put aside for that purpose.

“I am determined that lessons must be learnt and this must not happen again. Recommendations from all the findings from the various independent reports will be implemented.

It is clear that an inadequate inspection regime and metal fatigue has led to this situation. Going forward measures will be put

in place to ensure this issue can never arise again. This includes the introduction of an improved equipment replacement cycle, a review of the contract management regime to be deployed by DVA with MAHA and improvements will be made to the maintenance and inspection regime and reporting

by MAHA. Additional regular independent robust inspections and assurances will be arranged by DVA, adding an additional layer of protection.

Until all the lifts are replaced and fully operational, I will ensure that all vehicles continue to be provided with the necessary cover to allow them to remain on the road; either through the issuing of Temporary Exemption Certificates (TEC) or a priority appointment with the DVA for four year old vehicles, dealerships and taxis. Road safety is a priority for me and I want to emphasise the responsibility of road users to ensure their vehicles are roadworthy at all times, regardless of the current situation.

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TOP AWARDS FOR NI CITROEN DEALERS the achievements of the network.

Speaking at the event, Eurig Druce, supported by a host of Citroën and Groupe PSA Executives – presented the awards for achievements across a number of areas including; sales, aftersales, customer

experience and marketing.

Eurig Druce, Managing Director at Citroën UK, commented; “The Citroën Excellence awards gives us a fantastic opportunity to celebrate success with our Dealer partners. Behind every business are individuals working hard daily and delivering outstanding results.

Together we form Team Citroën.”

The Team from Donnelly Bros, Bangor

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wo of Northern Ireland’s Citroen Dealers received awards at the recent Citroen UK Dealer Awards night.

The Highest PSAF PCP Retail Finance award was presented to JC Halliday and Sons, Londonderry, while the Biggest Dealer

Improvement Award went to Donnelly Brothers, Bangor.

The annual Excellence Awards ceremony provided the first formal engagement for Eurig Druce, Citroën UK’s newly appointed Managing Director to address and recognise

The team from JC Halliday

100% genuine Mitsubishi Electric Automotive parts

Mitsubishi Electric parts available for the Independent Aftermarket

Performance Without Compromise Designed, engineered and manufactured to the high quality standards for which Mitsubishi Electric is renowned, exceeding the expectations of car and truck manufacturers.

Visit our website to find Approved Distributors in your area or contact us for more information.

Find an Approved Distributor and place an order by visiting:

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NEWS APPRENTICE SUCCESS AT HEAVY VEHICLE INTERCAMPUS COMPETITION

Heavy Vehicle Course Coordinator, Ian McClure, Russell Welch, from Belfast, a Level 2 second year apprentice with Belfast City Council, who took First Place in SERC’s Intercampus Heavy Vehicle Competition, and John Nixon, Head of School, SERC.

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pprentices proved they were on the right road at SERC’s Intercampus Heavy Vehicle Competition which took place at the College’s Lisburn Campus recently.

Course Coordinator, Ian McClure said, “Six Heavy Vehicle Level 2 second year and Level 3 first year Apprentices took part in the competition which tested their skills and abilities across a range of tasks including an airbrake inspection, engine mechanical, engine non-start, wring-up a working lamp, engine measurements for a crank shaft and

a piston ring gap, as well as the difference between a wet liner and a dry liner. These are all skills and abilities our apprentices will be faced with at work.

“We have been really impressed with the high standard and commitment shown from our apprentices. We are hoping that at least two of the young men will progress to the Northern Ireland finals and possible the UK finals.

Our apprentices have had success at this level previously so we are no strangers to what can be achieved.”

First place went to Russell Welch, from Belfast, a Level 2 second

Heavy Vehicle Course Coordinator, Ian McClure Level 3, first years Philip Bingham, from Dromara, apprentice with Sloan Transport and Stephen Cairns from Lisburn, apprentice with McCreath Taylor who took Joint Third place, and John Nixon, Head of School, SERC.

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Heavy Vehicle Course Coordinator, Ian McClure, with Second Place winner JP Macauley from Crumlin, a Level 2 second year apprentice with Grant Commercials, and John Nixon, Head of School, SERC.

year apprentice with Belfast City Council.

Second place went to JP Macauley from Crumlin, a Level 2 second year apprentice with Grant Commercials.

Level 3, first year Philip Bingham, from Dromara, apprentice with Sloan Transport and Level 2, second year Stephen Cairns from Lisburn, apprentice with McCreath Taylor were Joint Third place.

Level 3, first year Josh Fletcher from Saintfield, apprentice with Tony Patterson Sports Grounds and Cormac Quinn, from Belfast,

apprentice Belfast City Council also took part in the competition.

Ian concluded, “Congratulations to each young apprentice who took part – this is a tough competition which requires a wealth of diligence and skill.”

South Eastern Regional College are hosting full-time open days on Wednesday 4 March 2pm – 7pm and Saturday 7 March 10am – 12pm at Bangor, Downpatrick, Lisburn and Newtownards Campuses. Enrol now at www. serc.ac.uk and find out how you could be #BetterOffAtSERC

Heavy Vehicle Course Coordinator, Ian McClure with Level 3, Level 3 first year Josh Fletcher from Saintfield, apprentice with Tony Patterson Sports Grounds and Cormac Quinn, from Belfast, apprentice Belfast City Council, who also took part in the competition, and John Nixon, Head of School, SERC. GARAGETRADER - 6

“EXTRA” AS A NOTE OF SPECIAL PROPERTIES

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he product line of special belts is being constantly expanded to meet the requirements of modern vehicles.

Extremely demanding belt drives such as start-stop systems with starter generators are increasingly being used in modern vehicles.

These usually require highly specialized belts that are precisely matched to the respective drive.

Corresponding V-ribbed belts with special technical properties are identified by Continental with the note “EXTRA”. This portfolio of special belts is being constantly expanded and customized to meet the requirements of modern vehicles.

The special designation prevents serious confusion. If conventional V-ribbed belts are used in spite of special requirements, various difficulties can arise, such as increased belt wear, high noise emissions or, in extreme cases, the failure of the belt. The belts must, therefore, always be application specific when installed. However, the term “EXTRA” alone does not say anything about the specific properties—only that the belt has special technical features such as an aramid tension member or special fabric coatings. In order to always install the correct belt, customers should first check the exact vehicle assignment of the belt.

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Clarity instead of blah, blah, blah: 5-year guarantee.

Workshop professionals don’t need empty promises.

They need quality they can rely on. That’s why we offer registered partners a 5-year guarantee on all Power Transmission Group products for the automotive aftermarket. With no ifs or buts. www.contitech.de/5

5-YEAR

GUARANTEE

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AGNEW REPAIR CENTRE

PROFESSIONAL WINDSCREENS One call does it all!

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Wishing Agnew Repair Centre continued success

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AGNEW REPAIR CENTRE

£500,000 INVESTMENT AT AGNEW ACCIDENT REPAIR CENTRE

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epresenting some of the most prestigious brands in the new car marketplace, Agnews state of the art Accident Repair Centre has invested £500,000 on new equipment at its Boucher Crescent, Belfast site.

The workshop spans 33,000 square feet and has 55 staff on site. The investment covers three large Junair spray booths and paint mixing/ gun cleaning room, an Aluminium booth and a RIWS conveyor alloy wheel refurbishment equipment.

The Agnew Group operates 15 dealerships in Belfast, Newtownabbey and Portadown, representing nine manufacturer brands; Audi, BMW, MercedesBenz, MINI, Porsche, SEAT, smart, Volvo, Volkswagen. It also operates Agnew AutoStore in Portadown,

Agnew Leasing (Contract Hire & Leasing), TPS (VW Group Trade Parts), Agnew Trade Centre (Trade Auction Site) and Agnew Car Buyer.

The Agnew Group’s employee numbers have been increasing with double digit growth over the past three years and the group now employs nearly 1,150 staff, sells over 21,000 new and used vehicles annually, with an annual turnover over £488m.

Established in 1931 by The Agnew Family, the Agnew Group became part of the Sytner Group of companies in 2012, the UK’s largest motor retailer, which in turn

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is owned by the Penske Automotive Group, USA whose shares are listed on NYSE. Agnew Accident Repair Centre

is responsible for the all the Group’s refinish requirements and generally handles 1000 cars per month and refurbishes 800 alloy wheels as well and the Accident

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We would like to wish Agnew Repair Centre continued success

CONSULT | DESIGN | FABRICATE | INSTALL

WE ARE PLEASE TO BE ASSOCIATED WITH AGNEW REPAIR CENTRE

C.C.R.S: 02891 450200

THE COMPLETE SIGN SERVICE

T: 028 9023 6006

Accident Recovery – Prestige Transport Air Cushion Recovery – Prestige Vehicle Storage

172a Tate’s Avenue, Belfast, BT12 6ND E: office@signdsign.biz W: www.signdsign.biz

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The ONLY Proven System for Alloy Wheels!

From strength to strength, and now with over 20 references in the last 18 months, RI Wheel Systems has continued to build on the success of the Lite-X platform, forging on with innovative solutions to age old issues! Now specified as the, ‘go-to product’, by some of the World’s most prestigious Vehicle Manufacturer’s and their Main Dealer/Group Bodyshops, RIWS has very quickly become the market leader in this specialist field of expertise!

Now backed by well over 100 years of combined staff experience, with an RIWS Partnership, you can expect the following: · A courteous professional approach by dedicated and knowledgable staff · Full site survey & design service through to installation and on-site training · Future-proof, modular expandable Systems, they grow when you grow · VERY compact footprint, from only 35 sq.m in use · Very simple to use, proven reliability, repeatable quality & volume · Extensive use of modern technology & materials · Patent Pending unique Hot Air Input & HMI Control Systems · Dedicated, highly trained and fully insured Installation Teams, (Gas Safe) · Free of cost staff training option PRIOR to installation if required · Up to 24 month Warranty on ALL supplied equipment · Lifetime support 24/7/365, with Service Number · Fixed price Service Contract options available · EVERY item supplied serviced by our in-house Technicians

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Customer Service: Molly Quinn Technical Sales :

t: 07815 932533 e: molly@riws.co.uk

Ray McClellan t: 07968 857582 e: ray@riws.co.uk Neil Hoban

t: 07748 185056 e: neil@riws.co.uk

RIWS Ltd: 75 Whalley road, Ramsbottom, Lancashire, BL0 0DP For more information visit: www.riws.co.uk

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AGNEW REPAIR CENTRE

Philip Murphy, Group Bodyshop Director

Repair Centre has a £7million turnover. It is fully approved by all Agnews manufacturers – Audi, VW, Porsche, Mercedes, BMW, Mini and VW Commercials and is also fully approved for Category 4 repair of electric vehicles.

It is also the only accident repair centre in Ireland that is appointed as a Centre of Excellence in the repair of Carbon Fibre as used in an ever increasing number of cars including BMW’s i3 and i8 electric vehicles.

Agnews staff are also specially trained to work on the latest hybrid

and electric vehicles.

Agnew Accident Repair Centre is also set up to handle the very latest in bonding and riveting techniques as used in the latest BMWs. The staff are all fully factory trained and it employs 16 panel men and 16 painters who are all certified and trained by the manufacturers. The company estimators are all VDA approved.

The diagnostic centre has the latest software systems such as Mercedes Xentry, BMW ISTA and VW’s ODIS systems.

The centre has eleven 2-post lifts and one five tonne lift as well the

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latest Car-o-Liner CTR9 aluminium spot welder and a quick pull system. The latest manufacturer approved welders include GYS, Stanners and Wielander and Schill.

Group Bodyshop Director, Philip Murphy Philip Murphy has been in the repair industry for 30 years and has seen major changes in the construction, manufacture, repair and technical complexities of motor vehicles in that time as well as in the materials used which can now include high tensile steel, high

boron steel, aluminium and carbon fibre and composites.

Philip started off at TK Motors Newtownards in 1987 before joining Bavarian’s new Bodyshop in 1989 as their first employee!

Philip worked his way up through a supervisor role to then manage Agnew’s two bodyshops in Belfast and Mallusk, and in 2004 the bodyshops amalgamated with Philip at the helm. In 2005 Philip was appointed Group Bodyshop Director when all Agnews Accident Repairs was put under one roof. In 2010 he was appointed Aftersales GARAGETRADER - 11

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AGNEW REPAIR CENTRE AUTOMOTIVE, INDUSTRIAL & WOOD REFINISH SYSTEMS

EXCLUSIVE DISTRIBUTOR

NI Distributor for Jaytees wheel paint systems, Equipment from AWS Alloy Wheel Systems and Vixen Surface Treatments.

Alloy Wheel Paints & Powder Coatings Remanufacture wheels with OE Processes & Coatings RIWS has partnered with Carlac to bring their range of OE quality Alloy Wheel Paints to market.

Congratulations from all of us at Coachfinish.

Good luck with your new equipment.

Coachfinish NI Ltd: 180-190 Donegall Avenue, Belfast, Co.Antrim, Northern Ireland, BT12 6LY T: +44(0)2890 320541 Email: sales@coachfinish.com Web: www.coachfinish.com

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LWH SUPPLIES

As a specialist distributor of coatings to the Automotive Aftermarket and Industry, Carlac pride themselves on fast, efficient deliveries, backed up by high levels of service and on site technical support.

Complete control over final quality of your wheels OE Powder Primers, Powder Lacquers & WB Basecoats 50 basecoat Colour Chips, plus Glitters, Graphites, Chromes & Smoke Effects One Stop Shop for fast processes and a complete Product System

For more information, samples or a quotation, contact: 0113 224 4004

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For support and advice in NI and ROI contact Jason Byrne on 07866 971747

would like to wish Agnew Repair Centre continued success in their recently upgraded Repair Centre

Gary Campbell is proud to have supplied Agnews with consumables for over 30 years

CONTACT US TODAY Tel: 07708 700623 12- GARAGETRADER

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AGNEW REPAIR CENTRE Director with overall responsibility for BMW Parts & Service, MINI Parts & Service, VOLVO Parts & service and Agnew Repair Centre.

He also sits on the UK Body Repair Council and on the BMW Aftersales Franchise UK Board. “We have a great team here, we have all the right people from the workers on the shop floor, controllers, managers right up to our peers. The support is always there and we are all one big team, we all pull together and if someone is down one day we all pull together to get back on top again.�

The team at Agnew Accident

Repair have picked up many awards along the way.

Philips second in command is General Manager William Girvan who has been with Agnews for 25 years.

William started his career in the Bavarian BMW Bodyshop in Aftersales and Sales Support, then he was appointed as a trainee estimator and then a certified estimator before becoming the accident repair centre manager.

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AGNEW REPAIR CENTRE

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We provide the high quality collision repair products you need For more information‌ 01908 611117 enquiries@lkqcoatings.com lkqcoatings.com

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An LKQ Company

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AGNEW REPAIR CENTRE

KEVIN HARRON Franchisee covering the Belfast area would like to wish Agnew Repair Centre continued success For the complete Snap-On range Contact Kevin Harron

07984 788230 Stephen Pollard -Autosmart would like to congratulate Agnew Repair Centre Belfast on their recent upgrade.

T: 028 308 50108 M: 079 7953 3360 E: pollardautosmart@aol.com

THE SCIENCE OF EXCELLENCE 16- GARAGETRADER

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AGNEW REPAIR CENTRE

Agnew Accident Repair Centre now has a new Car-O-Liner CTR9 in its workshop.

The CTR9 fully automatic welder comes with a new, revolutionized light-weight transformer gun. With its 355° swivel handle and ergogrip, it enables perfect working positions for anyone, for any job.

The gun is supported by a telescopic arm in a durable and lightweight extruded aluminum that can be easily adjusted both vertically and horizontally. A compact power unit with a low center of gravity gives mobility and stability, a 16,000-amp transformer and CANBUS communication ensure a perfect weld every time.

The many features and benefits of the CTR9 include:

•

•

•

• •

• •

William Girvan General Manager check out the website: www.garagetrader.info

•

Double rotating C-Tong handle for higher productivity while reducing strains and injuries Ergo grip handle allows

•

technicians to comfortably hold gun in any position Lightweight transformer gun allows for quick work with a minimum of body strain Telescopic support arm, adjustable both vertically and horizontally for maximum freedom of movement for an optimum working position Automatically establishes required settings to ensure the proper weld nugget.

Welding current up to 16,000 amps for powerful output Innovative compact design with low centre of gravity for increased safety and agility Exclusive LED control panel is easy to follow Weldloggar (optional) software for documentation and registration of weld GARAGETRADER - 17

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THE COMPLETE SPRAYBOOTH SOLUTION FROM JUNAIR We combine state-of-the-art design, with the most advanced technology to offer market leading spraybooth equipment.

• Complete project management • High quality installation • Reliable, innovative equipment • Energy efficient technology Junair Spraybooths Ltd. Southgate Industrial Park, Cross Street, Heywood, Lancashire OL10 1PW 01706 363555

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sales@junair.co.uk www.junair.co.uk

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AGNEW REPAIR CENTRE

Junair Three Junair 5 Series spray booths have been installed at Agnew Accident Repair Centre. Each booth is 8m long, 4m wide and 3.6m high, ideal for automotive and light commercial vehicles. The 5 Series spraybooth oven is Junair’s flagship model and combines state of the art technology with an outstanding build quality to offer the most advanced spraybooth on the market.

With energy saving and production enhancing equipment, the 5 Series spraybooth oven delivers the highest quality paint finish at the lowest cost per unit. An industry first 360 degree halo LED lighting

design delivers the best quality lighting possible. Three leaf door sets for wide opening and a LEVAC Ex fully extracted and balanced floor are incorporated into the 5 Series spraybooth oven as standard. In combination with the full width and full length plenum, the downdraught airflow through the spray booth cabin is second to none.

Junair have been supplying spraybooth solutions and ancillary equipment to the automotive market for many years and are proud to be innovators in the field of spray booth technology and aim to deliver solutions that offer high productivity and performance as well as saving time and energy. An industry first 360° halo lighting design delivers the best quality lighting possible.

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EMACS AGNEW ACCIDENT REPAIR CENTRE RUNS ON EMACS

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MACS is a UK based company that develop, install and support specialist and innovative Bodyshop Management Systems. They are at the forefront of the accident repair industry in the UK having won the ABP Club Repairers’ Choice Award for ‘Best Management System’ for 10 years in a row.

Through investment from EMACS’s parent company Entegral, EMACS are in the process of upgrading their platform to be a world class product that will be fit for the bodyshop industry for the next 10 years.

EMACS is a ‘one stop shop’ for Vehicle Accident Repair Centres.

The EMACS software enables vehicle bodyshops to effectively ‘load’ their bodyshop to its maximum capacity, taking into account the ever changing labour resource, technicians efficiency, holidays, training, sick etc. This combined with the full EMACS feature list; Estimating, Parts, Invoicing, Mobile applications and much more enable its users to operate a controlled, efficient and most important of all, profitable business.

Utilising modern architecture and a using more modular approach to design EMACS will be able to offer new features in the management system that have not been available before; greater connectivity with suppliers, partners and customers meaning that the management system is truly the one stop shop for all needs.

EMACS

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Supercharge your bodyshop with our bespoke multi award-winning management systems Everything you need to help you stay ahead of the pack

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EMACSimise your business

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09/03/2020 10:49

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A.M.A. COMPRESSED AIR SPECIALISTS LTD

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AGNEW VW

AGNEW VOLKSWAGEN UNVEILS ÂŁ2 MILLION BOUCHER ROAD RETAILER INVESTMENT

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evamped Belfast showroom is the first in the UK to showcase the new Volkswagen branding and modern retail environment Agnew Volkswagen recently unveiled its brand-new sales and service facilities to its customers on Boucher Road, Belfast.

The site, which has been reimagined over a period of seven months, was developed in response to the ever-growing range of Volkswagen models currently available.

Recent statistics from the Society of Motor Manufacturers and Traders (SMMT) showed that Volkswagen is among the most popular car marques in Northern Ireland with the Golf and Tiguan models both taking top spots in the 10 best-selling cars of 2019 here.

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This new investment in Agnew Volkswagen Belfast complements its existing car and dedicated van showroom in Mallusk, which underwent a similar revamp in 2018.

Among the new assets is the full integration of Volkswagen’s new branding, a luxurious and relaxed customer lounge with complimentary Wifi and refreshments served from baristatrained showroom hosts.

A dedicated electric vehicle area will also be one of the newest features providing information and demonstrations of the current electric and hybrid technology available, while the overall showroom will provide more space to fully showcase a comprehensive range of the latest Volkswagen models including the popular SUVs. check out the website: www.garagetrader.info

AGNEW VW GT

Brian Robinson Franchise Director It will also offer the 100+ staff employed there a trading environment that is as modern, reliable and comfortable as its fleet.

Discussing the investment and how it represents a commitment to the future of Agnew Volkswagen, Franchise Director Brian Robinson says: “These new and significantly improved facilities come in response to the expectations of our customers in the Greater Belfast

region and the performance of Agnew Volkswagen in the long term. We are proud to be the first showroom to showcase the new retail experience and branding in the UK which now provides a luxurious environment for our customers and staff.”

Mr Robinson also said the company will launch Volkswagen’s landmark ID. family of pureelectric vehicles later this

year, which marks the start of a new electric era thanks to a sophisticated, ground-up new platform that is dedicated to EVs only. These attractive new cars will offer the highest levels of connectivity and digitalisation and are being built at factories in a way that is carbon-neutral as part of Volkswagen’s commitment to sustainable mobility.

Andrew Savvas Director of

Volkswagen UK added: “Agnew Volkswagen has been a trusted and valued retail partner for many years, providing a consistently high level of service for their customers. We are delighted that the completely refurbished and enhanced Belfast facility is the first of its kind in the UK and showcases the future of the Volkswagen brand in a high-tech and contemporary space.”

DOWN GARAGE EQUIPMENT SERVICES would like to congratulate Agnew Volkswagen on their recent refurbishment.

E: alan@downgarageequipment.co.uk

Tel: 028 9044 8184

Alan Mob: 077 1112 6788 Paul Mob: 078 4335 0071

www.downgarageequipment.co.uk Follow us on

check out the website: www.garagetrader.info

GARAGETRADER - 23

AUTOMOTIVE, INDUSTRIAL &

Wheel Plant - Wheel Lathes - Buckle repair machines - Chemical stripping plant - Vapour Blasting - Powder coating guns - Compressed air systems

Coachfinish NI Ltd- 180-190 Donegall Avenue, Belfast, BT126LY, 02890 320541 check out the website: www.garagetrader.info

24- GARAGETRADER

& WOOD REFINISH SYSTEMS

Paint - Powder - DTM Lacquer - OEM Wheel colour - Bespoke Colour & Powder

Official distributor for AWS & Jaytees automotive wheel systems, paints GARAGETRADER & powders - 25 check out the website: www.garagetrader.info

GT

ADAS DRIVER SOLUTIONS

GARETH MATCHETT OFFERS MOBILE RECALIBRATION SERVICE T he ever increasing amount of technology and electronics in cars makes it difficult for garages and workshops to keep up to speed on the latest developments such as Advanced Driver Assist Systems (ADAS.) Even a relatively simple job such as replacing a damaged windscreen, grille or headlamp can result in the ADAS system needing recalibration.

Gareth Matchett now offers a mobile ADAS system recalibration service using a Hella Gutmann CSC calibration system. As Advanced Driver Assist Systems (ADAS) become more prevalent in the vehicle car parc, it is vital that all independent workshops have someone properly trained to handle working on these systems.

Hella Gutmann Solutions (HGS)

has been the market leader in this area for many years, ensuring technicians are able to correctly recalibrate the cameras/radars in vehicles and educating them about the complex technologies involved. Gareth has been trained in the use of the Hella Gutmann equipment.

Gareth wasn’t an out and out petrolhead growing up, his flair was more communication and retail. His very first job was collecting glasses in a bar in his hometown of Banbridge and that taught him the importance of communicating with customers and getting to know them and establish a relationship with them.

This set Gareth up for a career in management with various big named

Contact: Gareth Matchett

Email: gareth@adasdriversolutions.com

“WE RECALIBRATE TO ENHANCE SAFER DRIVING”

Mob: +44(0)7763 840 822 Web: www.adasdriversolutions.com STOCKISTS & DISTRIBUTORS OF AUTO PARTS & PERFORMANCE ACCESSORIES 26- GARAGETRADER

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ADAS DRIVER SOLUTIONS GT retailers which included Halfords and he progressed through a number of stores working first in Newtownabbey, then Dundalk and Drogheda.

After Halfords, he moved to Euro Car Parts and stayed with the company for six years, managing all the different branches from Boucher Road Belfast, to Londonderry and Portadown.

After seeing the Hella Gutmann ADAS CSC calibration system while working for Euro Car Parts he spotted a gap in the market as all new cars have this driver aid system fitted and any vehicle in a fairly small accident or needing a windscreen replaced will need the ADAS system recalibrated. Only currently franchise dealers have this system installed so Gareth now offers both a mobile service and a workshop facility in Lisburn.

Currently quite a number of leading BSI 10125 bodyshops around the

country are already using Gareth’s services.

Gareth has also acquired licences for some VM software such as VW Group’s ODIS, Mercedes Xentry and BMW’s ISTA system allowing Gareth to programme new control modules saving that extra trip and added time to a franchise dealer.

Gareth can work on vast coverage of ADAS systems, brands including VAG group, Mercedes, BMW plus many more.

“Usually my work is the very last part of repairing a damaged car and I offer where possible a same day service offering a much quicker key to key time,” says Gareth.

Away from cars, Gareth is married with one daughter and hobbies include Ju Jitsu martial arts and DJing.

Gareth can be contacted via his website www.

ADASDriverSolutions.com

Would like to wish Gareth Matchett - ADAS Driver Solutions Continued Success Collision Repair Specialist Approved by Leading Insurance Companies Kitemark PAS 125 Accredited

Cockle Row, Larne BT40 1HN e:enquries@larnecoachworks.co.uk www.larnecoachworks.co.uk

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GARAGETRADER - 27

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ARDINA CAR CARE GT ARDINA CAR CARE PRODUCTS NOW AVAILABLE THROUGH FG7

M

otor factor group FG7 has added the Ardina range of car care products to its ever expanding portfolio.

ARDINA AT FG7 The Ardina range of car care products is now available through FG7. Ardina Car Care B.V. is an independent manufacturer of leading edge high-quality products in The Netherlands and has been a reliable partner for years to many leading international companies involved in lubricants, automotive chemicals, fuel & motor oil additives, cooling system and car care products.

In contrast to other well-known aftermarket automotive chemical brands, Ardina originates from

a private background with more than 30 years of experience. This means that when their clients require a specific product for the market in which they operate, they are able to develop this specific product for them.

This way their clients are able to launch unique products with Ardina branding, completely customized to fit their requirements.

Ardina Car Care

always strives for the highest obtainable quality without disturbing their excellent price/ quality balance.

In the past 20 years they have developed a complete, check out the website: www.garagetrader.info

focused and balanced product program which guarantees effective products.

Through permanent quality control procedures they guarantee all processes live up to and exceed the high ISO 9001:2015 standards.

Most of their products are produced in the Netherlands and all products originate from the EU. This means all Ardina products are fully compliant towards EU directives.

Ardina Car Care provides a complete and well-balanced high quality car care program for the automotive industry, including fuel and oil additives, cooling system additives, repair & maintenance products and lubricants as well.

All their products can be found on www.ardinacarcare.com and are available through all FG7 outlets in Ireland.

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Dayco Thermostats.

The right temperature, in the shortest possible time

Dayco presents its new range of Thermostats. Designed and manufactured to meet the most stringent OEM specifications. Dayco Thermostats guarantee reduced fuel consumption, emissions, wear and tear.

30- GARAGETRADER

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DAYCO DAYCO INTRODUCES OE QUALITY THERMOSTATS

D

ayco, a leading engine products and drive systems supplier for the automotive, industrial and aftermarket industries, has introduced thermostats into its growing portfolio. In keeping with its ongoing commitment to quality, the range is naturally designed and manufactured to meet the most stringent original equipment (OE) specifications.

To aid their identification and ensure they align with the correct application references, Dayco thermostats carry the prefix DT followed by a four figure part number. However, they also feature a final letter – F, H or V – which refer to the thermostat’s type: flange, housing or valve.

The role of the thermostat is to effectively control the flow of coolant around the cooling system and allow the engine to reach its optimum working temperature as quickly as possible. Dayco thermostats are designed to efficiently accomplish this objective for all engine types, while also satisfying three key requirements: reduced fuel consumption, reduced emissions and reduced wear and tear Overview Modern cooling systems play a crucial part in the drive towards reducing fuel consumption. The demands for increased efficiency together with factors such as higher flow rates, turbocharger technology, autonomous heating and air conditioning have transformed the traditional process of engine cooling into complex cooling systems.

Future emissions regulations will require engines to operate at 10% higher temperatures in order to ensure optimal fuel combustion.

This will require more powerful cooling systems in order for the vehicle to run efficiently for its entire lifespan.

Efficient thermal management is one of the most important factors in the fight to combat wear and tear within the engine. Without effective temperature control, despite the presence of oil, damage

and increased wear to the engine’s internal components would be unavoidable.

Dayco’s extensive technological know-how and drive to ensure its products deliver to the highest levels of performance means that a combination of precision couplings and quality materials has enabled the company to produce thermostats that are the equal of OE products in their quality, safety, efficiency and durability.

Why choose Dayco thermostats?

• Dayco provides a complete range of thermostat components - from single thermostatic valves and thermostats with flanges to complete housings with sensors • Products equivalent to OE quality and performance • More than 200 thermostat codes • All components are tested and verified during production to guarantee the highest quality • Wide and continually expanding range with wide coverage of the circulating vehicle parc • New packaging that enhances the brand identity and product integrity • On-line and traditional paper catalogues for quick and secure identification of the correct product for the application • World leader in automotive technology for over 110 years • OE Supplier of the world’s leading brands on all continents Product detail Traditional thermostats encompass: a moving rod, main plate and spring, as well as a secondary spring, bracket, bell and bulb.

• The main plate is made of seamless steel for greater reliability and durability • Leading valve technology prevents thermal shocks to protect the entire cooling system • The bulb, or sensing element, is made of the most advanced wax-copper mixtures, to ensure extremely accurate temperature activation Housing thermostats however are an integrated part that combines the thermostat and housing.

• Dayco housing thermostats are made of polyamide resins

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or aluminium, of equivalent quality to the OE products, guaranteeing excellent heat, mechanical and water resistance • The polyamide housing is also individually checked during production to verify perfect sealing and total absence of leaks. In addition, the geometric and dimensional precision inherent in the design, ensures flawless coupling with the hydraulics and associated cooling system components • The integrated electronic sensors provide highly accurate coolant temperature measurements with response times equal to the OE products • The valves with electronic sensitive elements within map controlled thermostats, which are directly operated by the vehicle’s ECU, allow for ‘smart’ management of the thermostat in order to reduce fuel consumption, emissions and improving engine performance

For more information regarding OEM quality thermostats or the power transmission products in the Dayco range, please email: info.uk@dayco.com or visit: www.daycoaftermarket.com

GARAGETRADER - 31

GT

GT

Juratek

BRAKE JUDDER – WHAT CAUSES IT?

E

very motorist needs to have confidence in their vehicles braking system.

So, when you put your foot on the pedal, the last thing you want is to hear excessive squealing or to feel unexpected vibration or judder.

When vibration occurs, many people jump to the conclusion that the disc is warped and needs replacing. So, what is brake judder, and how can it be avoided?

It can be divided into two types.

1. Hot brake Judder and 2. Cold brake Judder.

Hot Brake Judder Whenever you bring two surfaces into contact and at least one of them is moving at high speed, the result will be friction. This friction then creates heat which is transmitted to other parts of a car’s braking system.

Brake discs are usually made of cast iron and when this material gets hot it naturally expands and distorts and when cool, returns to its original shape. This natural reaction to heat is consistent and brake discs are designed to handle this and can operate in temperatures up to around 500°C. If the brake discs exceed the normal operating temperature “Hot” Brake Judder can, sometimes be the consequence.

Figures 1 & 2 show an exaggerated view of the effects of temperature on a brake disc.

Figure 2a shows a disc that has a number of indicators of disc thermal distortion and excessive heat, first the oxidisation (orange colouring), secondly the blue tint to the braking surface, third the dark spots on the disc surface (high spots) and finally the large radial crack where excessive heat has caused permanent damage.

All these factors are indicative

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of distortion caused by excessive temperature.

But what causes excessive heat?

The most common cause is abuse. Brakes are designed to withstand high temperatures, and cool down quickly, if you hit them hard several times in quick succession however, this can cause a phenomenon known as ‘brake fade’, which is when the brakes get so hot the fail to work effectively.

Repeated heavy use of your front brakes might also cause the discs to turn blue. Once these marks appear it means the disc has been permanently damaged and will need to be replaced.

Another reason could be, the brake caliper could cease to function properly causing the brake pad to remain in contact with the disc even when not braking. Heat will steadily increase and can eventually get so hot the brake disc may crack if rapidly cooled.

Fig 1

Fig 2

Cold brake judder 1. Incorrect Fitting - Cold brake judder is almost always a direct result of a fitting problem between brake disc and hub.

Brake discs and hubs are manufactured to strict tolerances, therefore any rust or other debris that can cause fitting issues as illustrated in figure, needs to be removed prior to installation.

Fig 2a

Fig 3

If the disc is installed with too high levels of radial run out the consequence is very light continuous contact between the pad and disc at diametrically opposite points on the disc face in the “brakes off” condition (see fig 4).

With increasing mileage this results in a progressively larger localised variation in the thickness of the disc (DTV – Disc Thickness Variation) which when the brakes are applied causes a pulsation to

Fig 4 be felt through the brake pedal and steering wheel. To ensure this does not occur, follow these steps:

1. Clean the hub of rust or debris.

2. Then check the hub for run-out

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Juratek

using a dial gauge.

3. Install the new disc and then check using a dial gauge (see fig 5) mounted close to the outer radius of the disc; the installed value of radial run out should not be greater than 100 microns, and ideally not more than 70 microns.

2. Poor Manufacturing - Poorly manufactured brake discs can also cause brake judder. This will be detected immediately on fitting

but most reputable brake disc manufacturers like Juratek, are now manufacturing to the strict regulations imposed by UN ECE R90:02, which in part covers the way a disc is manufactured, and the composition of the material used.

At Juratek we pride ourselves on the high quality products we supply and our discs are manufactured to the strict geometric tolerances imposed by this regulation. Our discs are manufactured exactly

Fig 5

as the OE disc including the vent design, which is specifically designed to maximise the airflow with a vehicle braking system.

In addition, we coat the nonbraking surfaces of ALL our discs with corrosion resistant paint but the reason we do not coat the braking surface is because this acts as a lubricant between the brake disc and pad and this can impair braking performance.

GT

Good braking systems need more than a good quality brake disc to function and our brake pad range is not only produced to UN ECE R90:02 standard but is also tested to AK Master which is a standard developed by the OEM side of our industry to type approve brake friction material.

It goes beyond the tests conducted as part of UN ECE R90:02 and includes vigorous wear and noise tests. The addition of our unique “initial Performance Strip� which is a strip of green material applied to the surface of the front pads, aids in the initial bedding in stage. In addition, many of our pads contain the fitting kits, which often include bolts, caliper clips and wear leads.

As these components corrode or wear over time, they can cause the pads to become loose in the caliper.

So, it is essential to change these at the same time.

So, in summary, the issue of brake judder, which is often blamed on a warped disc, is almost never a fault of the product and in most cases is caused by either excessive heat or poor preparation and fitting.

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GARAGETRADER - 33

DIRECTORY

OIL AND FUEL TREATMENTS

RADIATORS : OIL COOLERS : INTERCOOLERS : AIR CONDITIONING : FUEL TANKS : SHOT BLASTING : HEAT EXCHANGERS : GENERATORS : MANUFACTURER OF QUALITY AUTOMOTIVE AND AGRICULTRURAL OILS, ANTI-FREEZE AND COOLANTS

Contact us on: 028 92 667788 E: sales@autoradz.com www.autoradz.com

Global Lubricants (NI) Ltd Ferguson Dr, Lisburn BT28 2EX T: 028 9266 6123 globaloilni@gmail.com

Unit 15 Rosevale Industrial Estate, Law’s Yard, Moira Road, Lisburn BT28 1RW

Available from

Castlewellen Co.Down Mobile: 07762908124

DOWN GARAGE EQUIPMENT SERVICES E: alan@downgarageequipment.co.uk

Tel: 028 9044 8184

Alan Mob: 077 1112 6788 Paul Mob: 078 4335 0071 www.downgarageequipment.co.uk Follow us on

180 – 190 Donegall Avenue, Belfast BT12 6LY

www.Coachfinish.com Email:

sales@coachfinish.com Open hours: Mon – Fri 8.30am – 5pm After hours fax order line

Ireland Distributors for M & B Engineering Italy – Manufacturers and suppliers of Tyre and Wheel Equipment

34- GARAGETRADER

028 9032 0541 check out the website: www.garagetrader.info

VALVOLINE GT

VALVOLINE FORESTRY RALLY CHAMPIONSHIP PRIZEGIVING

T

he Valvoline Motorsport Ireland Forestry Rally Championship was very successful and was won by Cathan McCourt in his Ford Fiesta R5.

The championship included the William Loughman Memorial Forestry Rally hosted by Carrick on Suir Motor Club, followed

by Limerick MCs Forestry Rally based around Rockchapel in north Cork.

The classic Moonraker event promoted by Munster Car Club was next up, before a trip to Donegal for their forestry event five weeks later.

The Jim Walsh Cork Forestry Rally was a two day event that counted as a championship double header before the final round at the Enniskillen Lakelands Stages.

As always the series was very well supported and it was encouraging to see the Junior 1000 class grow even more.

Valvoline Forestry Rally Championship Results 1 – Cathan McCourt 97 2 – Michael Carbin 81 3 – Sam Moffett 78 4 – Niall McCullagh 78

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GARAGETRADER - 35

ALLOY WHEEL & BODY REPAIR Body Repair + Paintwork Alloy Wheel Refurbishment Diamond Cut Alloys Powdercoating Wheels Returned to factory condition

26 Acres Road, Magheralin 028 3832 4013 info@bodyworxni.com

System Automation Monitoring System Automation Monitoring is an Energy Management Company whose main aim is to provide solutions for businesses to reduce their energy costs and usage.

One of the key areas we specialise in is the supply, installation & commissioning of Electric Vehicle Charging Units. With vast experience in both domestic and commercial installs, some of our customers to date include, Shelbourne Motors, Charles Hurst, Donnelly Group, Bells of Crossgar, Regency Cars and many more.

Being fully Olev accredited allows us to obtain the

Government grant on behalf of the customer, meaning we do all the leg work from initial survey to final completion.

With a wide range of units from 7kW to 150kW and suppliers of brands such as Schneider Electric, EV Box, Atess, EO and Garo, we have a unit to suit everyone.

With the ever increasing demand for Electric vehicles in today’s market and the government continuing their pledge to make the Olev grant available, there is no better time to consider adding an EVCP at your business & home premises.

028 3799 8244

Charleen@sam1.solutions

www.sam1.solutions Unit 10 Silverwood Business Park, Craigavon 36- GARAGETRADER

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Schaeffler GT

REPXPERT ALISTAIR MASON ON CLUTCH AND TRANSMISSION SYSTEMS

E

ngines are changing, so the clutch and transmission system is being adapted too.

Commenting on current clutch trends, Alistair said: “Manual gearbox cars are still very popular, so there is still a high demand for clutch repairs and replacements.

The number of vehicles using self-adjusting clutches continues to increase, as they give the benefits of a lighter clutch operation with a consistent bite point and clamp load.

“We are now seeing the use of hydro-electric clutches in semiautomatic transmissions, where an electrical actuator controls hydraulic pressure to the concentric slave cylinder to operate the clutch.

A position sensor is fitted to the slave cylinder to give feedback on the clutch position.

“The future is in electricallycontrolled clutches, which will also help reduce vehicle emissions, allowing the car to coast wherever possible.

“Double clutch systems are also now being used by most vehicle manufacturers (VMs). The main advantage is the gearchange speed – which can be as quick as 0.08

seconds! Because of this, when accelerating, drivers tend to hold the throttle in one position until the desired speed is reached, and then they lift slightly to maintain that speed. As a result, it is lot easier for the vehicle to run at Lambda 1 to aid emissions control and, because the gearbox is controlled by an ECU, it is always in the correct gear. The dry double clutch system is the most efficient as there is no drag on the clutch.”

Importance of clutch and transmission maintenance “Generally, the only maintenance required on the transmission system is to change the oil on automatic, wet double clutch and constantly variable gearboxes. This is because the oil becomes contaminated as the clutch wears, losing its lubricating properties as it deteriorates, causing premature wear on associated components, leading to expensive repair bills.

“Another area to look at, to ensure gearboxes are maintained properly, is the control unit software. VMs

are constantly modifying software to optimise systems and prevent potential problems.”

Advice for workshops when sourcing parts “My first piece of advice in this area would be to fit quality parts from a known manufacturer, not simply choose on price. It is the workshop’s reputation at the end of the day, and if rectification work is required due to faulty parts, who’s going to pay? There’s also going to be an unhappy customer.

“I’d also recommend not ‘mixing and matching’ parts during a clutch replacement – use all components from just one brand, as they will be optimised to work together. If the flywheel is also being replaced, again use the same brand. We have seen many problems arising from mixing different branded components.

“I would also use a reputable and trusted supplier; if there are any problems they can then be quickly and easily resolved and advice given if required. Sometimes, workshops need support, and we also have to remember there is a vehicle owner paying for the work at the end of the day.”

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Tips and tricks “Spend 10 minutes researching the job; special processes are becoming more common, mistakes can be costly. Software updates can resolve a lot of faults, so these are always worth checking before removing major components.

“Use the correct tools; tolerances are a lot finer these days and components are more sensitive. The tool will pay for itself if the job has to be done again.

“Technical bulletins are becoming more widely available on manufacturers’ websites, so it is always worth checking if there is one for your job, as this could save a lot of time and effort.”

Information on Schaeffler products, fitting instructions, labour times and much more can be found on the REPXPERT garage portal – www. repxpert.co.uk – and also in the REPXPERT app, or by calling the Schaeffler REPXPERT hotline on (+44) 1432 264264.

GARAGETRADER - 37

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COMLINE

COMLINE ADDS BRAKE CALIPERS TO AWARD-WINNING FRICTION PORTFOLIO

A

ftermarket experts, Comline, have further bolstered their awardwinning friction portfolio by adding an all-new range of high-quality calipers to their lineup. Complementing the brand’s existing braking offer, which includes a stellar range of R-90 approved pads and fully coated discs, the newly launched category serves all popular European, Japanese, and Korean vehicles. Instock and available for immediate delivery, Comline’s latest product category comes complete with a comprehensive 2-year (40,000-mile / 65,000 km) warranty as standard.

crafted to TS1649 standards in world-class, ISO compliant manufacturing facilities. Leaving nothing to chance, quality is assured thanks to extensive control procedures, which test each component in a variety of environments against stringent criteria. Examples include but are not limited to the following tests: Pressure Performance Monitoring: Here the calliper is observed while operating at both low and highpressure settings. Starting with the lower threshold, the caliper operates at 0.4MPA and over a set period the pressure level is increased to 7MPA. Providing there is no loss of pressure during this tolerance test the caliper passes this vital check.

• Aftermarket experts, Comline, add calipers to their award-winning friction portfolio.

• All-new range complements the brand’s existing braking offer, which includes R-90 approved pads, and fully coated discs.

Corrosion Resistance Analysis: For a caliper to deliver optimum performance, it must be free from rust and corrosion. To ensure all Comline calipers are resistant to degradation every part undergoes an accelerated salt spray test.

The specialist apparatus used in the salt spray test consists of a sealed chamber where a saltwater solution is atomised through spray nozzles using pressurised air. This produces a corrosive environment of dense salt-water fog in the chamber. This controlled environment recreates severe weather conditions and tests the anti-corrosive properties of the caliper to its limits. For a Comline caliper to be approved for sale, the part needs to withstand this extreme testing without any signs of degradation for a continuous period of 72 hours.

• Serving all popular European, Japanese, and Korean vehicles, Comline’s caliper range delivers consistent, reliable quality and reaffirms the brand’s position as ‘experts in braking’.

“Comline has developed a strong reputation for braking and a proven track record for supplying parts that tick the box for both quality and genuine value for money,” said Peter Allen, Comline’s Product Manager - Braking.

“Until now this has focused exclusively on our all makes range of pads and coated discs but, following months of meticulous planning and market research, we are excited to be broadening this focus to include brake calipers.

Like their stablemates, this product range will carry the same Comline promise of delivering guaranteed performance, absolute reliability, and inherent value for money.

“It’s a great way to kick off the new decade, and we are confident that Comline calipers will be well received by our customers around the globe.”

Versatile in application, Comline’s caliper line-up comprises all new units (zero remanufacturing / surcharge requirements) covering front and rear variants for an extensive list of applications.

Standard cast iron references, all

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of which are zinc coated to prevent corrosion, are offered alongside lightweight aluminium options.

In addition, the range features applications designed to cater for electronic park brake technology.

Manufactured to OE specification, every Comline caliper is precisely

With the introduction of a new range of high-quality calipers, Comline further underlines its strengthening position within the aftermarket and sees the brand braking into a new decade in style.

For more information and to check out the Comline range, please visit: www.comline.uk.com GARAGETRADER - 39

GT

NRF.EU

THE ART OF COOLING >

ENGINE COOLING R A D I AT O R S l I N T E R C O O L E R S O I L C O O L E R S l R A D I AT O R FA N S FAN CLUTCHES l EGR COOLERS

N O W AVA I L A B L E AT:

AIR CONDITIONING CONDENSERS l COMPRESSORS E VA P O R AT O R S l H E AT E R S INTERIOR BLOWERS RECEIVER DRIERS E X PA N S I O N VA LV E S PRESSURE SWITCHES A / C S PA R E PA R T S

AVAILABLE FROM SERFAC Hilary House, Belgard Road Dublin 24 T: 01 459 8700 F: 01 459 8709 E: sales@serfac.ie W: www.serfac.ie

eu nr f.

nr f.

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eu

LARGE EASY FIT RANGE ( = A S S E M B LY PA R T S I N C L U D E D )

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SERFAC

SERFAC EXPANDS NRF RANGE TO INCLUDE HARD-TO-FIND NEW PRODUCT LINES

S

erfac Limited has added significantly to its product range from top global cooling and air conditioning brand NRF. New NRF products now available from Serfac include expansion tanks for trucks, blower motor resistors and specialist compressor oil, while an expanded range of Air Conditioning products is now also in stock, including evaporators, heaters, receiver driers and interior blowers.

NRF Expansion Tanks are produced in Europe to high standards and OE matching quality.

All expansion tanks are Easy Fit, because they are supplied with new filler caps.

Blower Resistors are resistors which are used to control the fan speed of automotive interior blowers. NRF offers a range of more than 75 high quality blower motor resistors.

The NRF range of Compressor Oil includes PAG oils in different viscosities and POE oils for hybrid/ electrical applications.

With a product range of over 8,000 products, NRF offers one of the most extensive cooling ranges in the aftermarket. Its unique EASY FIT system offers a complete installation kit in one package, ensuring a correct and efficient fit every time.

The benefits of NRF EASY FIT include: • • • • •

Assembly parts are included Easy and quick installation Top quality Saves time and money Increases customer satisfaction

Since 1927, NRF has been the leading manufacturer and supplier of engine cooling and air conditioning products for the automotive aftermarket, industrial and marine sector.

As an established supplier of OEM components, a significant number of vehicle manufacturers install NRF radiators, oil coolers, and other cooling solutions as OE parts.

The company has an extensive R&D programme and is continuously developing and expanding its product range to meet the requirements of the automotive industry.

NRF’s ISO-certified R&D processes ensure superior quality

and its extensive engineering and test facilities guarantee that its cooling systems comply with the most stringent OE requirements.

With excellent ordering platforms, a global distribution network and 24-hour delivery, NRF is the number one partner for the aftermarket.

For more information about Serfac’s new expanded NRF range, please contact your Serfac area manager, talk to the serfac sales team on 01-459 8700 or email sales@serfac.ie

SERFAC NOW STOCKING NEW OSRAM LEDRIVING FL PSX24W FOG LAMP BULB

S

erfac Limited is now stocking PSX24W - the latest bulb type in the OSRAM LEDriving FL range of Fog Lamp bulbs.

PSX24W fog lamps. A pair of new LEDriving FL bulbs also comes with a 3-year OSRAM guarantee, as well as a long service life with less energy consumption.

The FL range provides an even more convenient solution in order to replace and upgrade existing halogen fog lamps. With their ultra-compact dimensions, they provide optimised compatibility as well as easy “plug & play” installation.

Features:

Upgrading to state-of-the-art LED technology and a colour temperature of 6,000K for a stylish cool white look as well as improved visibility could not be easier. The FL bulbs provide a perfect colour match with Xenon and LED headlights and can be used to replace conventional

• Cool White temperature of 6,000K (Kelvin) • Superior brightness • Ultra compact LED replacement for conventional PSX24W fog lamps • Socket design for easy plug and play installation • Premium OSRAM quality The benefits of the new OSRAM FL range include: • Better visibility in foggy situations with a perfect colour match for Xenon or LED headlights

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• Signs, obstacles and hazards can be recognised sooner

• More light allows driver to see futher and react sooner • Reduced glare thanks to optimised light distribution • Easy installation with optimised compatibiity • 3 year OSRAM guarantee For more information and to order, please contact your Serfac area manager, call the Serfac order hotline on 01-459 8700 or email sales@serfac.ie GARAGETRADER - 41

GT

GT

RIVERPARK

ENCOURAGING YOUNG PEOPLE TO ENTER THE AUTOMOTIVE INDUSTRY

W

e have been making it our mission to assist and support any 16-24 year olds who have expressed an interest in taking on an apprenticeship in the automotive industry; technicians who want to upskill; and Bodyshops (of all sizes) that may be struggling to get the next generation of skilled technicians.

Partnerships with schools and getting the opportunity to talk to potential apprentices face-to-face

42- GARAGETRADER

have been invaluable. In 2019, we worked with 17 schools across Northern Ireland – giving talks about apprenticeships or taking part in careers fairs - this year, we’ve seen the number of schools working with us increase by 9 to 26 in total! We are also encouraged to see traditional Grammar Schools inviting us to their Careers Fairs: recognising that apprenticeships are a viable option for those seeking

a more work-based path in their future.

Thanks to our school partnerships and marketing campaigns on Facebook (@riverparktrainingni), our interviews are in full swing: since the 1st January, we’ve had 45 applications to the various courses we offer (Vehicle Accident Repair, Light Vehicle Maintenance and Repair, and Vehicle Parts) and have, so far, interviewed 27 of them. We’re excited to see the

number of young people who are showing the signs of being a good apprentice: a good work ethic, practical ability, and enthusiasm.

Ex-Apprentice Comes Back To Riverpark In February, we had our exapprentice, Jonathan Lloyd, return to Riverpark to give some of our 2019 Refinishers a talk on PPE & giving a demo of polishing techniques using the latest 3M products.

Jonathan started his Vehicle Refinishing apprenticeship in 2003 and excelled: he won Bodyshop Magazine’s Young Painter of the Year in 2005 AND 2006; a World Skills Bronze Medal (Car Painting) in Japan in 2007; Bodyshop Magazine’s Painter of the Year in 2011; and became the World Skills Car Painting Training Manager in 2013.

Today, Jonathan is the Senior Sales

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RIVERPARK GT of the Year.’ We’re delighted that Craig is being recognised for all that he has done during his short time as a Level 2 apprentice: he has completed his Level 2 qualification in Vehicle Refinishing in 18 months; he has won gold for car painting at the World Skills UK competition in Birmingham; and he is now training with Team UK to hopefully be selected for the 2021 World Skills competition in Shanghai, China.

Craig being interviewed

Craig Kennedy

Well done to Sean O’Neill

Executive at 3M Automotive Aftermarket Division and is still an advocate for the value of apprenticeships in today’s automotive sector (even if it’s not in the workshop itself).

IMI Awards 2020 On the 11th March, Colin, Dave and Clare from Riverpark Training will be making the journey to London to take part in the IMI Awards: we’ve been shortlisted for ‘Outstanding Contribution to the Motor Industry’ and our Apprentice, Craig Kennedy (and his father) will be joining us as he has been shortlisted for ‘Apprentice

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#NIAW2020 This year saw the inaugural Northern Ireland Apprenticeship Week 2020 (3rd February to 7th February): a week where potential employers and apprentices could take part in a host of events and activities across Northern Ireland with the aim of understanding the benefits of taking up an apprenticeship.

At Riverpark Training, we held a quiz on Facebook and encouraged our 1.2K followers to answers a series of questions during the week with the winner getting a £100 voucher to spend at Halfords. Well done to Sean O’Neill (Wrights Carryduff) for answering all 4 questions correctly!

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TTS WHY EMPLOYING AN APPRENTICE COULD BE JUST RIGHT FOR YOUR BUSINESS

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our business, and especially your workshop, needs enthusiastic capable Technicians - not easy to find these days, but Transport Training Services believes it has the answer.

The motor and transport industry training centre can help employers to recruit and train enthusiastic young apprentices.

TTS receives applications from a variety of young people looking to start a career in the motor industry, and at this time of year, around half of applicants are getting ready for GCSEs or A-Levels and have already made up their mind to leave school and enter the world of work.

Other applicants have already left school and have some experience in routine jobs, but are keen to begin a new challenge in an industry they’ve always had a keen interest in and would love the chance to become a skilled technician or advisor.

At any given time, TTS has over 200 employed apprentices in training and the organisation partners with around 60 employers to provide a 3-year programme for technicians and a 2 year programme for Parts and Service

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Advisors. The TTS block delivery training system is an effective way of strengthening workshop teams with training that makes apprentices useful and productive quickly, and at the end of the apprenticeship be a qualified and skilled member of the team.

Apprentices attend the modern purpose-built TTS training centre

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TTS for one-week blocks every eight weeks where they receive a blend of classroom theory and practical workshop tasks, working towards IMI Level 2 and Level 3 qualifications.

September 2020 will likely see changes in the government-funded vocational programmes meaning that 16-18 year-old trainees will no longer be available for long-term unpaid ‘work experience’ within businesses. That’s another good reason to consider investing in your future by actually employing a capable young person who’s keen to learn and make a good addition to your team as an apprentice.

Here’s the experience of Samuel Harron, from Bangor, a 1st year apprentice at Belfast Audi: “I left school in June 2019 after completing A-levels, but I didn’t particularly want to go on to higher education. I had been racing gokarts since I was 8 and was always interested in cars. I applied for TTS, and after passing their preentry aptitude test, Robert Deignan signposted me towards vacancies in the Agnew Group. I’m now more than half way through my 1st year as an apprentice technician in Belfast Audi and I’m loving every minute of it.”

Samuel’s workshop supervisor, Jim Madden, is also delighted with Samuel’s impact in the business: “Samuel has excelled in his first few months. His passion for cars has driven him to put in the effort required to perform at the highest level. In this time he has studied with TTS and online with Audi UK which has given him an understanding of what is required to be successful in his apprenticeship.

under close supervision, can now complete service work and has carried out some repairs. With further training and support from ourselves and TTS he will continue to progress into diagnosing and repair in the future. We look forward to working closely with TTS in the coming years and helping to coach and mentor Samuel to achieve his potential and reach the highest levels within the workshop at Belfast Audi.”

Heavy Vehicle applicant, Jay Cardwell, from Belfast is getting ready for GCSEs at Belfast Boys Model school: “I applied to TTS after they attended a Careers Fair in my school. I recently passed the TTS aptitude tests, they were challenging and made me realise that I need to work hard at school to achieve GCSE passes in English and Maths. Robert at TTS has helped me with my CV and has arranged an interview for an apprenticeship in a franchised truck dealer in Mallusk”.

There just might be an ideal Apprentice candidate for your business so please call with Robert, have a look at our Centre at Nutts Corner and check out the possibilities.

You can contact Robert Deignan, Careers Development Officer at robertd@transporttraining.org or by telephone on 028 90825653.

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FORD TECHNICIANS AND APPRENTICES SUCCESSFULLY COMPLETE 5 DAYS OF SPECIALIST FORD TRAINING AT TTS

Pictured with Ford specialist technical trainer Colin Crick (left) and TTS technical trainer John Walsh (right) are Darren Anderson, Lee Krelle, David Brown, Jamie Houston, Marc Patton, Caolan Jack and Christopher Laverty

T

TS recently organised and hosted Ford specialist training at its training centre in Nutts Corner. The five-day programme was primarily aimed at current TTS apprentices as well as recently qualified apprentices and technicians in the trade working with the Ford brand.

Modules covered included Basic Electrics and Electronics; Steering, Suspension and Brakes; and Service Quality.

TTS would like to thank specialist Ford trainer Colin Crick who expertly delivered the programme and at the same time ensured that TTS trainer John Walsh is now equipped to deliver Ford modules at TTS in the future.

Participation in the course awards credits on the FordLearn system and therefore provides a costeffective solution to accreditation for apprentices and technicians.

Through this studying and working alongside his mentor Ben McKeating, he has used our systems and processes of work including the workshop manual and state of the art workshop diagnostic equipment.

With this knowledge Samuel,

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DRIVERS SEAT

BOB WIFFEN, OPERATIONS DIRECTOR, EURO CAR PARTS TEAM P R REILLY. Tell us about your career so far?

I started out at Woolworths before moving to a DIY company called Do It All, and then a few years later, a role opened up for me at Halfords. I progressed to Divisional Director level and was responsible for the business’s retail and garage network in my division. It was at Halfords that I met Andy Hamilton, who has since become CEO of Euro Car Parts (ECP), and who I still work with to this day.

Andy joined ECP three years before I did, and I joined him in 2013. After three years as a Regional Manager, I moved into a European role alongside Andy, looking after market research, branding, marketing and garage concepts, and working on the launch of AutoEducation – our market-leading training solution for independent garages. Together with Andy and another colleague called Lee Chapman, I travelled all over Europe, learning from best practice, helping the international business become more aligned and making some great friends along the way. Understanding the cultural nuances in different markets was invaluable preparation for my move to ECP Team P R Reilly last year.

service strengths. My background is in mainstream retail, but unlike working on the high street, we don’t just wait for customers to come to us. We are proactive and build meaningful relationships with customers, encouraging loyalty by offering services that are the right fit for them, and that support the development and sustainability of their individual businesses.

Did you plan to get involved in this industry?

What was your biggest disappointment?

The short answer is no because I was approached for the role, but given my time again, I wouldn’t change a thing! There’s so much to learn in this fast-changing industry and it’s personal and professional development – for myself and my people – that keeps me motivated.

I used to go on a training course one Saturday every month with our Business Development Managers (which I think surprised them a bit!), as I wanted to improve my parts and technical knowledge quickly, so I could support my Branch Manager team as effectively as possible.

I was really disappointed when Woolworths closed – even though I’d left the business in 1984, I still had friends there, and it was where I started out. It’s sad to see high street names struggling to change with the times – I’ll always look back fondly on my time at Woolworths and I’m so grateful for everything I learnt there.

I also think working in the aftermarket plays to my customer 46- GARAGETRADER

Bob Wiffen, Operations Director

What was the best piece of advice you ever received?

An old manager once told me, ‘always trust your intuition’. It can be difficult to speak up in a meeting – especially if you can’t put your finger on why you think something’s not right – but it’s

better to buy some time and say ‘let’s go away and have a think about this’, than to rush into making the wrong decision.

I moved to ECP Team P R Reilly, we went out to see all of our branch teams across Ireland to find out what kept them awake at night.

Whom do you most admire?

Football legend Sir Bobby Robson, for his dignity, honesty and strength of character.

All of them told us they needed more Korean and Japanese parts, so we listened to them and adapted the range to suit the profile of the Irish car parc.

What is the most difficult aspect of your job?

You’ve won the lottery. What car would you rush out and buy?

Getting the balance right between ‘push’ and ‘pull’. Euro Car Parts was historically a highlyfocussed sales organisation, but the past few years have seen a mindset shift towards involving our customers and employees in what we’re trying to achieve. We want to be a supportive partner for independent garages, so it’s important to understand their points of view – which is the right way to do business, both commercially and culturally.

I wouldn’t buy a car… I’d get a VW iBuzz – the electric version of the iconic campervan. I’d travel around Europe in it with my wife.

If you don’t know what I’m talking about – Google it, it’s beautiful!

What is your most effective or personal asset?

I take a genuine interest in the people I work with, which helps me build meaningful, effective relationships with them. Soon after

How do you relax?

I love fishing and reading – and I’m a lifelong Newcastle United fan.

Tell us something surprising about yourself…

As a Geordie who works in the automotive industry, people probably wouldn’t expect me to enjoy opera and poetry! I don’t talk about it much, but I especially love the work of Robert Frost and Wilfred Owen.

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