2 minute read

President Perspective

Educating the Next Generation

As 2021 rapidly approaches year end, I felt

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Covid would never end and in many ways, it’s still here. Getting back to more normal routines I constantly hear from members that the hardest part of their job is finding talented people to join our industry. When we do find someone that sees the great opportunity insurance can provide how do we train them. Do we partner them up with our best employee so they can see how to quote and service our accounts? Will that reduce productivity in the office because our best employee is now taking time to train?

No matter what size agency you speak with, they feel the same pain.

I am glad to say that Mark Male and I have had multiple conversations with CCRI about this very topic. John Houle of JH Communication reached out to Mark Male and I about a successful mortgage processing program that CCRI ran. They had great success finding individuals to sign up for the class and then creating a program that gave them the exact tools to find a career in the mortgage industry.

Mark, John and I had a Zoom to start the conversation and see what type undertaking this would mean. The key take away from this call was that CCRI have proven track record for creating and implementing courses that people can learn from so they can immediately apply them to a career. What is even better is that they were approved to receive funding for this course.

As a board we try to make every decision in the best interest for our members. I believe that this could be a great help to all of us. As we go further in the process we will keep you up to date.

© Kenneth C. Zirkel

Kenneth Thompson Lezaola Thompson Insurance IIARI President

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