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Helping hand Ottawa-based startup’s app offers easier access to mental health services for people of all ages > PAGES 2-3

July 18, 2016 Vol. 19, NO. 19

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For daily business news visit obj.ca

Assessing tax hikes Owners of milliondollar homes shouldn’t be complaining about property tax increases, Michael Prentice says. > PAGES 6-7

Joseph Potvin, a Chelsea-based economist and executive director of Moose Consortium, says studies prove the group’s proposal is viable. PHOTO BY MARK HOLLERON

Is Ottawa group’s plan the rail deal?

Consortium believes in proposal for privately owned rail service in capital region Critics may scoff, but some local observers say Moose Consortium can make solid business case for 400-km route > PAGES 12-13

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Rising in the south Ottawa native Brett Patrontasch has landed some highprofile investors for his Seattle-based venture. > PAGE 10 Canada Post Publications Mail: Agreement No. 41639025

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LAUNCH PAD “We just want to get this into people’s hands.

It’s an evolution – we’re trying to change the way mental health is delivered.”

– TERRI STOREY, FOUNDER OF SNAPCLARITY

App aims to ease access to mental health therapy for all ages MONDAY, JULY 18, 2016

Ottawa-based startup launching pilot project in Canadian communities with high youth suicide rates

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BY ADAM FEIBEL adam@obj.ca

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n Ottawa-based software startup wants to make it easier for people to access mental health services using mobile software that the firm says will also be a lucrative platform for independent therapy businesses looking to expand their client bases.

The company plans to run its youthfocused pilot program in two Canadian communities that made national

headlines this year as they grappled with alarmingly high youth suicide rates.

Snapclarity is a mobile app startup headed by Terri Storey of Terrace Wellness Group. The app pairs each user with an associate – a certified therapist or life coach – so they may communicate anytime and anywhere via unlimited text messaging, with the option to purchase additional services such as video calls and traditional in-person counselling sessions.

According to the Canadian Mental Health Association, 20 per cent of

Terri Storey is the founder of Snapclarity.

PHOTO BY MARK HOLLERON

Canadians will experience mental illness in their lifetime and about eight per cent of adults will suffer from major depression at some point in their lives, yet only half seek treatment.

Ms. Storey, who has nearly 20 years of experience with mental health treatment centres across Ontario as the founder and president of Terrace Youth Residential Services, explains that the idea for the software was to address the three major barriers that prevent people from getting proper treatment: lack of access, time and suitable services for a patient’s needs.

“For anxiety, for depression, instead of waiting for weekly appointments, they can have access when it’s needed,” she says. “It’s cost-effective, it can be anywhere, anytime, and we know from research that patients do better when they have access to their therapists on a daily basis.”

With a monthly subscription fee of $100 for unlimited text messaging, the costs are lower on average than what one would pay in traditional “brick-andmortar” settings, Ms. Storey says.

“We just want to get this into people’s hands,” she says. “It’s an evolution – we’re trying to change the way mental health is delivered.”

The app is being developed by Ictinus, the Ottawa-based digital design firm that also worked for local startup Punchtime.

Within a month, Snapclarity plans to close out a Series A financing round of about $2 million, which is roughly the startup cost to build and launch the product.

With revenues coming from a 30 per cent cut of subscription fees and transactions made through the mobile platform, Snapclarity is projecting $262 million in revenues in its first 18 months and $2.8 million in monthly recurring revenues by its first year.

The firm’s main competitor, New York-based Talkspace, has a very similar concept and already reports 300,000 users and $28 million in financing. But Snapclarity’s greatest advantage may be its youth outreach, since many other similar services – TalkSpace included – are only for users over 18.

According to the CMHA, an estimated 10 to 20 per cent of Canadian youth are affected by mental illness, yet only one in five of them receive treatment. Suicide is among the leading causes of death for

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Canadians aged 15 to 24, accounting for 4,000 deaths per year in that age group and making Canada’s youth suicide rate the third-highest in the industrialized world, the CMHA says.

The app’s pilot project will take place in two communities highly affected by youth suicide: Cross Lake, where six people died by suicide, many of them young people, in a span of two months and 140 attempted suicide in two weeks in Pimicikamak Cree Nation in northern Manitoba; and Woodstock, where high school students walked out of classes in June to draw attention to a spate of suicides and attempted suicides in the small southern Ontario city.

“We feel that’s a really good population to use this service,” says Ms. Storey. “We’re communicating with youth in the way that they’re communicating now.”

Snapclarity is currently negotiating a deal with an as-yet-undisclosed telecom

CHANGE LOG TEA COMPANY HELPS WITH SYRIAN REFUGEE SETTLEMENT SuraiTea, a B Corp social startup founded by University of Ottawa MBA student Kevin Smiley this spring, aims to “use the power of the markets to create positive social change” by creating jobs for newly arrived Syrian refugees in Canada and by donating funds to nonprofit groups helping with their resettlement.

The company, which sells traditional Syrian jasmine tea, hired 20 Syrian refugees for a day to produce its initial batch of 1,000 units, generating $2,500 in wages. SuraiTea plans to donate $5,000 from the first batch of sales to the Salvation Army to help with its refugee resettlement efforts. The company reported $2,000 in sales in the first two days.

GO GIVE-BACK WINS CAPITAL ANGELS PITCH CONTEST After nine entrepreneurs competed in the Capital Angel Network’s three-minute pitch contest last month, mobile-app startup Go Give-Back won the affection of the judges, along with $7,500 in startup consulting services and prizes that co-founder Liora Raitblat says will help the young company gain exposure and make connections with potential partners and clients. The firm developed an app that lets philanthropists collect instant “in-the-moment” donations for charitable causes and events.

This spring, it was chosen as one of the top five startups from the University of Ottawa and is part of this summer’s Startup Garage incubator program.

SHELF EXCHANGE PAIRS MAKERS WITH RETAILERS Ottawa startup Shelf Exchange is an online marketplace that product makers can use to book space in independent retail stores in order to help sell their products. The Invest Ottawa portfolio company made its first booking this month, as independent handmade jewelry maker Birch Jewellery can now be found in the Wellington West women’s wear shop Twiss & Weber. The firm expects to have five stores available for short-term rentals by mid-fall, offering local makers a brick-and-mortar alternative to online marketplaces such as Etsy.

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s the child of an entrepreneur, Gillean Woods had always figured that one day she would be running her own show. However when faced with the ‘anticipated headaches’ of being her own boss; the tax implications, the client relations, the marketing, as well as the unclear process of how to begin a design firm, she settled for the life of an employee.

It was never a question of whether she had the talent for it, though.

Woods dived into Interior Design, after a Degree in Science, without any previous experience within the field and was able to harness her creativity to excel in her work. When she entered the industry, she was personally sought out for private work and consultations outside of her job. As these opportunities increased, Woods’ entrepreneurial spirit returned and this time she asserted to act upon it.

“I’d first heard about Invest Ottawa from a fellow interior designer. When I expressed interest in starting my own business, she had had a great experience with them, and I thought I should check them out.” She said. “I was looking for the how to start a business for dummies guide” and “I also needed bookkeeping and filing taxes for selfemployed. So I was looking for any support I could get.”

Woods attended several seminars at Invest Ottawa, such as How to Start Your Business, Networking for People Who Hate Networking, and Tax Implications for the Self-Employed. She says she was blown away by the quality and practicality of the content, as well as the credentials of all professionals leading the workshops.

Gillean adds that she had access

“If it wasn’t for Invest Ottawa - I don’t think I would’ve gone for it” - GILLEAN WOODS, FOUNDER, PRINCIPAL, AND LEAD DESIGNER FOR TRUFORM INTERIORS.

to practicing accountants and advisors who provided consultations for her business needs. The best part, she says, is that she felt the entrepreneurial spirit that was afloat within the entire office.

“It was very, very supportive.

And the energy of being surrounded by other entrepreneurs who are chomping at the bit to get things off the ground; it was all-in-all just fantastic.”

Woods is now founder, principal, and lead designer for TRUform Interiors. The business offers services that range across the design process for residential, commercial as well as corporate spaces. She has personally worked on projects such as the AFMC’s in-house conference facility, where Woods redesigned a barebones facility into a contemporary plus functional space.

Gillean considers the support of her family, peers, and expressly Invest Ottawa as one of the key elements in her ability to found her company.

We can help you live out your entrepreneurial ideas. Visit InvestOttawa.ca for more.

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NOMINATIONS OPEN FOR STARTUP CANADA AWARDS Entrepreneurs from Ottawa and across Canada are invited to nominate themselves or someone else for the Startup Canada Awards.

There are 16 awards in four categories, and winners are presented with their awards at a ceremony in Toronto before an audience of Canada’s top business journalists, investors and leading anchor companies. Among last year’s winners was Jason Flick of Ottawa-based You.i.

Nominations are due July 20 by 11:59 p.m. at startupaward.ca.

BY INVEST OTTAWA

MONDAY, JULY 18, 2016

FOUR OTTAWA ENTREPRENEURS AMONG FINALISTS FOR EY AWARD EY has named the 50 finalists for its Ontario Entrepreneur of the Year Award, and four local entrepreneurs have made the cut. Jason Flick of You.i TV and David Ross of Ross Video are nominated in the media and entertainment category, while Tracey Clark of Bridgehead Coffee and Craig Betts of Solace Systems round out Ottawa’s finalists. The professional services firm will choose winners in each of the 10 categories as well as an overall winner for Ontario. That winner will go on to the national awards and then, if successful again, continue on to represent Canada at the international awards.

company that would provide 100 smartphones and accompanying mobile data service for at-risk teens in those two areas to use to access six months of free therapy using the app, she says.

The trial is slated for mid-August, while the full product launch is expected in January.

From a business perspective, Ms. Storey sees the app as being advantageous not only for the company itself but also for therapists and coaches – many of them entrepreneurs with their own private practices – looking to reach more clients. It’s a “platform for them to be able to service more people and make more money,” she says.

Snapclarity is also looking to partner with an Ottawa university to be part of its advisory group and is seeking government contracts to help spread access to services provided by the app.

“My passion is to help as many people as we possibly can,” says Ms. Storey.

Invest Ottawa “afloat” in entrepreneurial spirit

FINANCE

“While I am disappointed that this particular transaction will not move forward, I am confident in Mitel’s future as an industry leader and as a market consolidator.” – MITEL CEO RICH M BEE c

Mitel’s acquisition of Polycom called off Ottawa firm’s friendly deal to buy Californiabased company falls through after rival suitor makes higher offer

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ttawa tech giant Mitel announced earlier this month its planned US$1.96-billion acquisition of Polycom is off the table after the Californiabased video-conferencing equipment maker received a higher offer from another buyer.

Siris Capital, a private equity firm based in New York, now intends to buy Polycom in an all-cash deal that will see it pay US$12.50 per share. Including Polycom’s debt, the deal is valued at US$2 billion.

Mitel announced the plan to acquire Polycom on April 15 after 10 months of negotiation. It was offering US$3.12 a share in cash and 1.31 Mitel common shares for each unit of Polycom common stock.

That offer was originally valued at

US$13.68 a share. However, Mitel shares have dropped in value since then, lowering the value of the overall deal.

Under the terms of the merger agreement, Mitel had an opportunity to increase its offer but elected not to do so.

“Mitel shareholders, customers and employees know that we follow a rigorous and disciplined approach to mergers and acquisitions,” Mitel president and CEO Rich McBee said in a statement on July 8.

“The agreement announced on April 15 resulted from a detailed due diligence and negotiation process that we feel accurately determined fair value for Polycom. We feel it would not be in the best interest of Mitel shareholders to adjust the existing agreement.”

Rich McBee is president and CEO of Mitel.

FILE PHOTO

Polycom will pay Mitel a $60-million penalty for terminating the deal.

In April, Mr. McBee said Polycom’s expertise in videoconferencing technology would complement Mitel’s focus on business voice communications software, allowing the combined firm to grab a larger market share. The result would have been a firm with 7,700 employees, including about 650 in Ottawa, and $2.5 billion in annual revenues.

“Bringing these two companies together creates a compelling opportunity to unlock substantial market and shareholder value,”

Mr. McBee said at the time.

The deal had also been encouraged

by Elliott Management, a hedge fund management firm that had bought minority stakes in both Mitel and Polycom. However, Mr. McBee has said that negotiations between Polycom and Mitel were already underway before Elliott Management began pushing for a merger.

Under the plan outlined in April, Mitel would have kept its name, its corporate headquarters would have remained in Ottawa and its directors would have maintained a majority on a board that would have included two seats for Polycom representatives. Mitel co-founder Terry Matthews would have remained board chairman, Mr. McBee would have remained chief executive and Steve Spooner would have remained chief financial officer.

Mr. McBee said he doesn’t expect the latest news to have a negative impact on Mitel’s fortunes.

“While I am disappointed that this particular transaction will not move forward, I am confident in Mitel’s future as an industry leader and as a market consolidator,” he said. “I wish our colleagues at Polycom, with whom we have worked closely for the past several months, ongoing success in the future.”

– OBJ staff

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The pinnacle of residential luxury in Ottawa Four penthouses released at ArtHaus in the ByWard Market

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penthouses will offer the finest in residential living atop Canada’s most innovative mixed-use urban development.

ArtHaus Condominiums will be the residential component of Arts Court, a forwarding-looking multipartnered take on downtown residential living in Canada.

Arts Court will also contain a chic world-class boutique hotel, theatre space, an arts gallery and exciting and hip urban retail – all of this located in the centre of one of the country’s trendiest, eclectic and inspirational neighbourhoods.

Arts Court is a joint venture of the City of Ottawa, the Ottawa Art Gallery (which is doubling its exhibition space), the University of Ottawa (responsible for programming at the new 1,600-sq.-ft. theatre), and renowned hotel brand Groupe Germain, coming to

MONDAY, JULY 18, 2016

igh atop Ottawa’s trendy ByWard Market and the centre of creativity that will be Arts Court, ArtHaus Condominiums has released an exclusive offering of just four penthouse residences to crown Canada’s most unique and future-forward urban development.

ArtHaus will bring style, sophistication and a splash of distinct panache which will define new condominium living to the nation’s capital.

ArtHaus is a project by DevMcGill Developments, an award-winning urban residential developer that has built 19 residential condominium projects in Montreal, worth almost $400 million in total, over the past 20 years.

With spectacular and unobstructed views overlooking the ByWard Market and downtown Ottawa, the four ArtHaus

Ottawa for the first time.

Combining desired retail, cultural arts and entertainment, and Ottawa’s first-ever European-inspired hotel, the Arts Court development demonstrates what’s possible when creative thinking and a multi-partnership approach are applied to condominium living in Canada. This is how world-class leaders in their respected fields can collaborate to unite all the desired aspects of urban downtown living.

The four penthouse residences range in size from 1,143 to 1,737 sq. ft. and begin from $1 million.

Befitting the importance and location of these residences, DevMcGill partnered with award-winning U31 Design of Toronto to design the suites.

The four penthouses are distinguished from the other 85 residences available with upgraded features and finishes. Fluid and open floorplans offer flexibility in everyday living as well as entertainment and hosting options. An infusion of natural light and open-air terraces extend the private living spaces.

U31 Design’s inspired and though-provoking creativity is also behind the other generous amenities at ArtHaus, including the fitness centre and lounge areas to

COMMENTARY Surely people living in $1-million homes – seniors or not – should be able to pay $10,000 a year in property tax. If they’re seniors, they probably paid off the mortgage years ago. If they are short of cash, why not borrow a little of the equity in their home? Their children probably won’t like it, but too bad if they eventually inherit somewhat less than a million dollars

Great River Media 250 City Centre Ave., Suite 500 Ottawa, Ontario, K1R 6K7 obj.ca TELEPHONE Phone: 613-238-1818 Sales Fax: 613-248-4564 News Fax: No faxes, email editor@obj.ca PUBLISHER Michael Curran, 238-1818 ext. 228 publisher@obj.ca CHIEF MARKETING OFFICER Terry Tyo, 238-1818 ext. 268 terry@greatriver.ca EDITOR, PRINT CONTENT David Sali, 238-1818 ext. 269 david@greatriver.ca EDITOR, ONLINE CONTENT Maya Gwilliam, 238-1818 ext. 291 editor@obj.ca COPY EDITOR Samantha Paquin ADVERTISING SALES General Inquiries, 238-1818 ext. 286 sales@obj.ca Wendy Baily, 238-1818 ext. 244 wbaily@obj.ca Carlo Lombard, 238-1818 ext. 230 carlo@obj.ca Alison Stewart, 238-1818 ext. 226 alison@obj.ca SPECIAL PROJECTS Nikki DesLauriers, 238-1818 ext. 240 nikki@obj.ca MARKETING & SALES CO-ORDINATOR Cristha Sinden, 238-1818 ext. 222 cristha@greatriver.ca CREATIVE DIRECTOR Tanya Connolly-Holmes, 238-1818 ext. 253 creative@obj.ca

No tears here for ‘sky-high’ home assessments Property taxes are the fairest taxes of all, Michael Prentice says, and owners of expensive houses shouldn’t complain about paying them

MONDAY, JULY 18, 2016

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wners of Ottawa homes that increased in value by more than 3.6 per cent over the past four years should brace for an increase in property taxes next year.

New assessments on all homes in Ontario take effect in January and will be valid for four years. The assessments are set by the Municipal Property Assessment Corporation, an agency created by the Ontario government.

Perhaps to the surprise of many, MPAC has decided that the average residential property in Ottawa increased in value by a mere 3.6 per cent between 2011 and 2015.

If your home is deemed to have risen in value by 3.6 per cent or less over the past four years, you face no increase in property taxes for the next four years due to the new assessments. However, there

will probably be inflationary increases for all homeowners levied by Mayor Jim Watson and city council.

MPAC’s estimate of an average increase of 3.6 per cent in Ottawa home values over the past four years is a surprise because it is well below the increase in resale prices as measured by the Ottawa Real Estate Board. The board’s figures show the average price of resale homes rose from $343,000 in 2011 to $368,000 last year – a jump of about seven per cent.

Ottawa lags way behind most of Ontario in the rate of increase in housing prices. According to MPAC, housing prices throughout the province rose by an average of 18 per cent over the past four years.

The new assessments will be phased in over four years, meaning the average

assessment in Ottawa will rise by 0.9 per cent each year from 2017 to 2020.

A recent column in the Ottawa Citizen suggested that property taxes on expensive homes are already “sky high” due to rising assessments. It said this presents a challenge for older people on fixed incomes.

These people may have lived in the home for years, the columnist wrote, adding: “A market-value-based system has driven each fresh assessment – and the subsequent taxes – sky high.”

I beg to differ. Property taxes for many homeowners are rising – but only in line with inflation.

The system of basing property taxes on a home’s value is revenue-neutral. Thus, homeowners are only hit with an aboveaverage increase in their property tax if the home’s value rises by more than the city average.

According to the Citizen, there are now more than 2,700 homes in Ottawa each valued at $1 million or more.

At the city’s current level of taxation, the owners of homes estimated to be

ART DEPARTMENT Regan VanDusen, 238-1818 ext. 254 regan@greatriver.ca Celine Paquette, 238-1818 ext. 252 celine@greatriver.ca FINANCE Jackie Whalen, 238-1818 ext. 250 jackie@greatriver.ca SUBSCRIPTIONS/DISTRIBUTION Patti Moran, 238-1818 ext. 248 subscribe@obj.ca PRINTED BY Transcontinental Qualimax 130 Adrien-Robert, Parc Industriel Richelieu Gatineau, QC J8Y 3S2 NEWS RELEASES News releases for the Ottawa Business Journal’s print or Internet news teams can be e-mailed to editor@obj.ca.

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Letters can be e-mailed to editor@obj.ca.

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Michael Prentice is OBJ’s columnist on retail and consumer issues. He can be contacted at news@obj.ca.

STAY BIG OR STAY HOME!

MONDAY, JULY 18, 2016

worth $1 million now pay about $10,000 a year in property tax. That’s about one per cent of the home’s value. And this percentage is declining as property values rise across the city.

It’s often said that seniors are hard hit by the high level of property taxes. It’s sneaky to argue the case for seniors if you are not a senior. I’m a senior, and I’m strongly in favour of property taxes.

Here’s a thought: the property tax is the fairest of all taxes. People – especially rich people – often find ways to lower their income taxes. Anyone who travels outside the country avoids Canada’s high sales taxes while they are away. But no homeowner can escape property tax.

Surely people living in $1-million homes – seniors or not – should be able to pay $10,000 a year in property tax. If they’re seniors, they probably paid off the mortgage years ago. If they are short of cash, why not borrow a little of the equity in their home? Their children probably won’t like it, but too bad if they eventually inherit somewhat less than a million dollars.

I daresay that people living in the average-priced home – with a mortgage to pay and kids to feed – have just as much difficulty finding the money to pay their property taxes as those seniors and others living in their million-dollar homes.

The biggest whiners about property taxes seem to be those living in trendy neighbourhoods (which shall remain nameless here) where house values are rising much faster than average.

These people love living in a hot neighbourhood. Presumably they are delighted that their home’s value is rising faster than the city average. Yet some seem to begrudge any increase in their property tax that is due to the aboveaverage increase in the home’s value.

For three of the past four years, these people have had their property taxes subsidized by those whose homes showed a smaller increase in value or actually declined in value. That’s because of an inherent unfairness in the propertytax system.

Current assessments represent each home’s value in 2012. But any increase in assessments was phased in over the last four years. It is only this year, 2016, that the homeowner paid taxes on the full assessed value. My guess is that the Ontario government defers full implementation of the property tax increase to get the whiners off its back.

So, if you think your home has increased in value by more than 3.6 per cent in the past four years, get ready to whine about a real increase – not just an inflationary increase – in your property taxes over the next four years.

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TECHNOLOGY “The U.S. labour market is changing; workers don’t just take a schedule set in stone every two weeks. In the era of Uber and on-demand models, where workers can turn their availability on and off, they want more flexibility.”

– S. SOMASEGAR, VENTURE PARTNER AT MADRONA VENTURE GROUP AND INVESTOR IN SHYFT

Mr. Patrontasch said the problem with previous shift-sharing options is that a worker would need to have a colleague’s phone number or be friends with him or her on Facebook. That led to situations where workers might not be able to reach the right colleagues or where not all employees who wanted to pick up extra shifts knew they were available.

Mr. Patrontasch said much of Shyft’s growth has come organically. Because the app requires multiple users who work at the same store for it be useful, once one employee at a specific location downloads the app, others often follow.

“Now the name of the game is growth and scale,” he said.

The app is particularly well-timed, according to S. Somasegar, a former vicepresident at Microsoft and now a venture partner at the Madrona Venture Group.

“The U.S. labour market is changing; workers don’t just take a schedule set in stone every two weeks,” he said in a release.

“In the era of Uber and on-demand models, where workers can turn their availability on and off, they want more flexibility.”

But it hasn’t been all steady growth for Shyft. The company launched in 2013 as Coffee Mobile. Originally, the plan was to sell the app to employers, who would then use it to communicate with front-line workers.

“Back then, we were building something Shyft’s team includes (from left) Chris Pitchford, Daniel Chen, Ottawa native Brett Patrontasch and Kyle Liu. PHOTO COURTESY SHYFT that enterprise clients had said they wanted,” Mr. Patrontasch said.

Despite pilot projects with brands such as Yogen Fruz, Pita Pit and BeaverTails, the app didn’t get the traction Mr. Patrontasch was looking for. So he decided to rebuild it and change its target market.

“We spent four months literally cold calling and in malls, talking to employees and store managers,” he said. “We’d show them our product, show them our (minimum viable product), ask them what they like, what they didn’t like, how to make

BY JACOB SEREBRIN The seed stage investment was led by program ended in May, Mr. Patrontasch it better. That helped us design a feature set Special to OBJ Seattle-based Madrona Venture Group decided to stay In Seattle. that was really designed by users versus one and also included several angel investors “The U.S. economy is larger,” he that was designed by business executives.” n Ottawa native is hoping to make – most notably former Ottawa mayor explained. “There’s more access to The Shyft app is free and doesn’t it big south of the border thanks to Larry O’Brien. Before going into politics, opportunities.” generate any revenue yet. Mr. Patrontasch a new mobile app startup that has Mr. O’Brien was the founder and CEO of But it’s not just the country, it’s the city said he has a plan to monetize the app but just landed $1.5 million in venture capital.

Calian Technologies. itself, he added. doesn’t want to talk about it until he’s seen Brett Patrontasch is the founder and “Larry definitely brings a skill set “Seattle’s typically been a great tech more growth.

CEO of Shyft, an app producer now based and experience both in understanding market,” Mr. Patrontasch said.

However, in a May press release, the in Seattle. The app is intended to help how labour forces work and also how It’s also home to the headquarters company suggested it would be replacing hourly workers at fast-food restaurants, technology products work and scale,” Mr. of Starbucks, where many of his users its enterprise software-as-a-service model retailers and cafes trade shifts.

Patrontasch said. happen to work. In May, Shyft said almost with a marketplace model.

“Shyft connects workers directly with Also investing in the round was former 10,000 Starbucks baristas had signed up on Shyft isn’t the first business Mr. others at their location and lets them Seattle Seahawks offensive lineman Russell the app.

Patrontasch has launched. In 2012, he quickly and easily exchange and cover Okung, who recently signed with the Super So far, the company says, more than was named one of OBJ’s Forty Under 40 shifts,” Mr. Patrontasch said in a recent Bowl-champion Denver Broncos.

26,000 work hours have been traded recipients, an award that came after he interview with OBJ. Mr. Patrontasch relocated Shyft to through the app. founded Scholars At Your Service, which He said the investment will allow the Seattle in March to attend Techstars, a The app connects users based on sells residential painting franchises to company to hire people for key positions startup accelerator program. Before that, the store where they work. Users can students. and drive growth. the company had been based in Toronto. post shifts they need covered and get That company still operates in Quebec “Now we’re just working on growing the He said the Techstars program helped confirmation if one of their colleagues and Ontario and has posted annual business,” he added. speed the company’s growth. When the wants to pick up the shift. revenues of $2.5 million.

Shyft in location pays off for former Ottawa entrepreneur

2012 Forty Under 40 recipient’s mobile app finding startup success in Seattle

MONDAY, JULY 18, 2016

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ENTREPRENEURSHIP Full steam ahead for privately owned passenger railway

directions, extending as far as Arnprior, Smiths Falls and Alexandria on the Ontario side of the Ottawa River and to Bristol, Wakefield and Montebello in Quebec.

Moose would lease the tracks from a host of partners, including the cities of Ottawa and Gatineau, VIA, Canadian Pacific Railway and Canadian National Railway.

Stations would be built an average of eight kilometres apart, and passengers would travel on double-decker dieselelectric trains that would eventually hook up with Ottawa’s light-rail service to deliver

BY DAVID SALI david@obj.ca commuters downtown.

“We can send people to the moon e might be riding his proposal for and bring them back safely, but we can’t a privately backed commuter train transport them to the capital city of into uncharted territory, but that Canada,” says Bill Pomfret, a Kanata-based hasn’t dampened Joseph Potvin’s sense of safety management consultant who is also optimism. a partner in the consortium.

Mr. Potvin is director general of Moose “I’ve never met anybody who, when Consortium, a group of 12 mostly locally they’ve have had the facts explained to owned businesses pushing to build a them, are not excited about it.” train that would link six rural Ontario The group has applied to the Canadian and Quebec communities to downtown Transportation Agency for a certificate of Ottawa using 400 kilometres of existing fitness to allow it to move forward with track. its plan and hopes to gain the necessary No one in this country has launched a approvals by this fall. Transport Canada railway using nothing but private money would also have to sign off on the plan, in more than a century, a fact the Chelsea- and there are 15 municipal governments based economist is well aware of. But he who all want a say in a proposal involving believes there’s no time like the present to trains passing through their boundaries. revive such a concept, and he thinks his Recently, the group unveiled a plan group has just the plan to do it. to spend $50 million to overhaul the “Every study that has been done abandoned Prince of Wales rail bridge in North America and the world on connecting Ottawa to Gatineau. The metropolitan-scale passenger rail shows 135-year-old structure is owned by the that there are significant property value City of Ottawa, which would need to impacts,” Mr. Potvin says, explaining that approve the retrofit, and technically falls his consortium won’t actually build the under the jurisdiction of the Canadian stations – which would number as many Transportation Agency because it crosses as 50 in the group’s long-term plan – itself. an interprovincial border.

Instead, Moose – a shortened form Mr. Potvin concedes that not all of the consortium’s original name, municipal politicians the group has Mobility Ottawa Outaouais: Systems spoken with are fully on board with the and Enterprises – will turn the task of plan. Some residents who live near the developing stations and their surrounding proposed lines have expressed concerns lands over to other private entities. about noise and safety among other issues, Mr. Potvin is banking that commercial he explains. enterprises will want to set up shop near But Smith Falls Mayor Shawn Pankow the stations and believes homebuilders is one of the believers, saying a commuter will target nearby lands for future train could help attract new residents and development. Moose would then split commercial development to the town of profits from any long-term property value 9,000. gains with its station partners and collect “We have a large number of people a fee for providing the tracks and trains. who commute to (Ottawa) for work, and “If there’s not enough (development) enabling people to get there quicker, more potential in a location, then there won’t efficiently, more cost-effectively creates be train service there,” he says. “It’s really more demand for people to move to our quite simple.” community,” he says.

As business plans go, it has its merits, “I think, when we first heard about this says Ian Lee, a professor at Carleton a few years ago, it seemed a little bit pieUniversity’s Sprott School of Business. in-the-sky at the time. They’ve come a long “We should encourage private-sector way to get to where they are today. They’re solutions over government solutions sort of on the last dash to the finish line. whenever possible,” he says, arguing They’ve got a couple of hurdles to get over government has more pressing things before they get there, but I think … it will to do with taxpayers’ money than be very much supported.” subsidizing a regional commuter railway.

While Mr. Lee is also enthusiastic, he “I celebrate it for that reason alone.” cautions the group still must navigate Under Moose Consortium’s plan, the through more red tape before it reaches its railway would stretch its tentacles in all goal. He also notes it faces another major

Group pushing for new commuter service in National Capital Region says plan can succeed – without requiring a dime of taxpayers’ money

MONDAY, JULY 18, 2016

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OBJ.CA

12 Joseph Potvin is director general of Moose Consortium. PHOTO BY MARK HOLLERON

This data is part of the Ottawa Business Growth Survey. Conducted by Abacus Data and made possible by Welch LLP, the Ottawa Chamber of Commerce and the Ottawa Business Journal, the survey gathered input from hundreds of local businesses. A free 36-page report can be downloaded at www.ottawabusinessgrowthreport.ca.

“We can send people to the moon and bring them back safely, but we can’t transport them to the capital city of Canada. I’ve never met anybody who, when they’ve have had the facts explained to them, are not excited about it.”

DO YOU OWN OR LEASE THE BUILDING FROM WHICH YOU OPERATE?

— BILL POMFRET, KANATA-BASED SAFETY MANAGEMENT CONSULTANT AND PARTNER IN MOOSE CONSORTIUM

hurdle – convincing automobile-loving commuters to ditch their vehicles and hop on the train.

“They’re not competing with buses, they’re not competing with other trains – this consortium is essentially competing with the automobile,” he says. “The fact remains, the car is overwhelmingly the No. 1 choice of transportation in Canada.”

Mr. Pankow thinks that barrier can be overcome.

“People eventually get conditioned to new ways of operating,” he says. “You can be productive while you’re in the train. You can enjoy a coffee, have your breakfast, you can do some work, you can catch up on your social media, you can read the paper. I think once people get used to those lifestyle and productivity benefits of being on a train, I think some of the benefits of simply going from point

A to point B in your car become less important.”

Because so many partners are required to invest in individual stations, Mr. Potvin is reluctant to put a total price tag on the proposal. He knows there are still a trainload of skeptics, but he remains undaunted.

“It’s not like a megaproject where we can say, ‘It’s a $3-billion project,’” he says.

“It’s not that straightforward. It’s not a single project – it’s a collection of projects.

It’s experimental from a business model point of view, and we’re not shy to say that.

“There’s a strategy and a methodology to getting through it. We’re quite happy with how it’s going so far. Those who have issues with elements of it … there’s answers to all of those things. Everything in its time.”

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Company/Address/ No. of local Phone/Fax/Web employees NAV Canada 77 Metcalfe St. Ottawa, ON K1P 5L6 1,220 613-563-5588 / 613-563-3426 navcanada.ca Arnprior Aerospace Inc. 107 Baskin Dr. E. Arnprior, ON K7S 3M1 350 613-623-1800 / 613-623-1736 arnprioraerospace.com Curtiss-Wright Defense Solutions 333 Palladium Dr. Kanata, ON K2V 1A6 335 613-599-9199 / 613-599-7777 cwcdefense.com Honeywell 400 Maple Grove Rd. Ottawa, ON K2V 1B8 260 613-591-9064 / 613-591-9120 honeywell.com DRS Technologies 1100-500 Palladium Dr. Kanata ON K2V 1C2 250 613-591-5800 / 613-591-5801 drs.com Lockheed Martin Canada 45 O’Connor St. Ottawa, ON K2K 2M8 250 613-688-0698 lockheedmartin.ca MDS Aero Support Corp.

200-1220 Old Innes Rd. Ottawa, ON K1B 3V3 211 613-744-7257 / 613-744-8016 mdsaero.com Telesat 1601 Telesat Crt. Ottawa, ON K1B 5P4 206 613-748-0123 / 613-748-8712 telesat.com Esterline CMC Electronics 415 Leggett Dr. Kanata, ON K2K 2B2 130 613-592-6500 / 613-592-7467 cmcelectronics.ca GasTOPS Ltd. 1011 Polytek St. Ottawa, ON K1J 9J3 107 613-744-3530 / 613-744-8846 gastops.com Neptec Design Group 202-302 Legget Dr. Kanata, ON K2K 1Y5 100 613-599-7602 / 613-599-7604 neptec.com Plaintree Systems Inc. 10 Didak Dr. Arnprior, ON K7S 0C3 90 613-623-3434 / 613-623-8603 plaintree.com Kongsberg Geospacial 400-411 Legget Dr. Kanata, ON K2K 3C9 60 613-271-5500 / 613-591-0774 kongsberggeospatial.com Cam-Tag Industries Inc. 2783 Fenton Rd. Ottawa, ON K1T 3T8 50 613-822-1921 / 613-822-2874 camtag.com Intelcan Technosystems Inc. 69 Auriga Dr. Nepean, ON K2E 2Z7 50 613-228-1150 / 613-228-1149 intelcan.com Boeing Canada 1220-45 O’Connor St. Ottawa, ON K1P 1A4 50 613-745-8111 boeing.ca MDA (Ottawa) 57 Auriga Dr. Ottawa, ON K2E 8B2 45 613-727-1087 / 613-727-5853 mdacorporation.com TrueNorth Avionics Inc. 1682 Woodward Dr. Ottawa, ON K2C 3R8 25 613-224-3301 / 613-224-0954 truenorthavionics.com Air Navigation Data 302-292 Montreal Rd Ottawa, ON K1L 6B7 9 613-747-8530 airnavigation.com Raytheon Canada Ltd. 1640-360 Albert St. Ottawa, ON K1R 7X7 7 613-233-4121 / 613-233-1099 raytheon.ca

Key local executive

LARGEST AEROSPACE COMPANIES (RANKED BY NO. OF LOCAL EMPLOYEES)

Year est.

Publicly traded?/ Exchange

Major markets

Major clients

Specialty areas Owns and operates Canada’s civil air navigation service. Provides air traffic control; flight information services; weather briefings; airport advisory services; aeronautical information; electronic aids to navigation.

Commercial and military product integration; assembly and manufacture utilizing precisionmachined and fabricated components. Products include airframe structural assemblies, avionics racking and electronic panels/enclosures.

Neil Wilson president and CEO

1996

N

Canada

Airlines using Canadian airspace

Tom Melvin president

2005

N

Canada, United States

Boeing; Bombardier; Safran

Cathy Pomeroy vice-president of COTS solutions

1981

Y NYSE: CW

Aerospace and defence

Northrop Grumman; Boeing; Lockheed Martin; Raytheon; BAE Systems; General Dynamics; North American, U.K./European and Asia-Pacific markets

Develops rugged electronic modules and embedded systems for defence applications including C4ISR systems, unmanned subsystems, mission computing and recording and storage solutions.

Joanne Walker site leader

1974

Y NYSE: HON

Global

Bombardier; Boeing; Gulfstream Aerospace; military; business and commercial aviation

Satellite antennas; microwave/electronic components and subsystems; broadband communications products; airborne connectivity

Steven Zuber vice-president and general manager

1990

N

Defence electronics; systems integration

DND; U.S. Navy; international military forces

Designs, manufactures and supports naval communications, electro-optics, IRST and deployable flight data recorders for military C4ISR applications, as well as electronic warfare threat simulators.

Charles Bouchard chief executive for Lockheed Martin Canada

1995

Y NYSE: LMT

Global

Defence; systems integration

Naval combat systems; C4ISR; data fusion; ISS; radar systems; manufacturing

John Jastremski president and CEO

1985

N

Private-sector enterprises; Rolls-Royce; Pratt & Whitney; Air France; Europe; U.S.A.; Solar Turbines; NPO Saturn; Siemens; MTU Asia-Pacific; Russia

Global provider of test facilities and test systems for aerospace, industrial and marine gas turbine engines; specializing in the delivery of complete turnkey facilities for development engines to comprehensive maintenance and operational support.

Michele Beck vice-president of North American sales

1969

N

North and South America; Broadcast; telecom; corporate and Europe, Middle East and government Africa; Asia

Global satellite operator, providing secure satellite-delivered communications solutions worldwide to broadcast, telecom, corporate and government customers.

John Barker regional sales director

1902

N

Global

Aerospace and high tech; airlines; military agencies; government

Cockpit avionics; communications antennas; specialized electronic components; embedded GPS receivers; flight management systems; enhanced vision systems; heads-up displays; human factors engineering

David Muir president and CEO

1979

N

Canadian Air Force; Canadian Navy; USAF; U.S. Army; Vector; IMP; PAL; Cougar Defence; aviation; energy; Helicopters; Pratt & Whitney; Avio; UTC marine Aerospace Systems; GE; Senvion; Siemens; Nordex, Moventas; EdF; RWE

Paul Nephin CEO

1990

N

Space; defence; robotics; autonomous systems

David Watson CEO

1972

Y CNSX: NPT

Ranald G. McGillis president and CEO

1992

N

Defence; security; C4ISR; situational awareness; command and control; air traffic control

DND; Nav Canada; U.S. Department of Defense; Lockheed Martin; Raytheon; Northrop Grumman; FAA

Geospatial visualization; situational awareness; Command and Control software solutions

Michel St-Denis general manager

1966

N

Canada; U.S.

Bombardier Aerospace; Messier-Dowty Inc.; Goodrich Landing Gear; Héroux-Devtek

Machining, sub-assemblies and complete assemblies for both military and commercial aircraft.

Global

Designs, manufactures and integrates Bulgarian Ministry of Defence; Roberts Flight communications, navigation, surveillance and air Information RegionWest Africa; Indonesian traffic management CNS/ATM solutions. Supplier of Department of Aeronautics and Astronauturnkey aviation infrastructure projects including tics; Corporation de Aviation de Cuba airport development.

Global aerospace

Airlines and U.S. and allied governments; Air Canada; WestJet; Royal Canadian Air Force; Royal Canadian Navy

Military aircraft; satellites; weapons; electronic and defense systems; launch systems; advanced information and communications systems; performance-based logistics and training

Global

Canadian Government; ESA; NASA; FAA; Thales Alenia Space; U.S. Air Force; DigitalGlobe; Airbus; NGA; Boeing; CLS; DARPA; OneWeb

Communications and information company providing systems and services for the surveillance and intelligence market to monitor and manage changes and activities worldwide; and space-based solutions for TV, radio, Internet and mobile communications.

NASA; Canadian Space Agency; European Space Agency; Boeing; Airbus; Orbital ATK; Sierra Nevada Corp.

Maintenance management solutions for critical equipment

Sensors for robotics and autonomous systems

Manufacturer of electromechanical components Aerospace; fire apparatus Honeywell; AlliedSignal-Bendix; Goodrich for the aerospace market such as: wheel speed firms and fire Aerospace; Pratt & Whitney Canada; Meggitt transducers; proximity switches; electromagnetic departments; structural Aircraft Braking Systems wheel indicators; indicator flags; permanent magnet steel alternators.

Michael Lang CEO

1973

N

Jim Barnes director of global marketing in Canada

1996

Y NYSE: BA

Matt Ivis vice-president of Ottawa sales

1969

Y TSX: MDA

Mark van Berkel president and CEO

2006

N

VIP business jet owners and operators.

WND

Cabin communications systems; cockpit communications systems; customizable handsets

John Ainsworth president

1988

N

Global

WND

Produces air space management and instrument procedure design software as well as instrument procedure design and development, flight inspection, training and consulting.

Denny Roberts country manager

1956

Y NYSE: RTN

Defence; air traffic control; WND highway management

Air traffic management; service and support of avionics and airborne radar

WND = Would not disclose. *Did not respond to 2016 survey – using data from previous years.

Should your company be on this list? If so, please send details to research@obj.ca This list is current as of July 14, 2016. © 2016 by Ottawa Business Journal. All rights reserved. This material may not be reproduced by any method in whole or in part without written permission by Ottawa Business Journal.

While every attempt is made to ensure the thoroughness and accuracy of the list, omissions and errors sometimes occur. Please send any corrections or additions by e-mail to research@obj.ca. OBJ lists are primarily compiled using information provided voluntarily by the organizations named. Some firms that may qualify for the list are not included because the company either failed to respond to requests for information by press time, because the company declined to take part in the survey or because of space constraints. Categories are drawn up in attempt to gather information of relevance to the Ottawa market.

Research by Patti Moran. Please send questions and comments to research@obj.ca.

FOR THE RECORD People on the move Nelligan O’Brien Payne LLP announced the appointment of Mia Hempey as the firm’s new managing director. Ms. Hempey, who brings a wealth of business experience to the role, has received the Businesswoman of the Year – Entrepreneur award from the Ottawa Women’s Business Network and is a past recipient of OBJ’s Forty Under 40 award.

Derek de Ridder has joined Barrie Crane Rental as fleet sales manager. Mr. de Ridder has

experience leading and managing shop operations for the past 15 years for various construction organizations. In his new position he will be responsible for managing customer sales as well as maintaining the fleet of mobile cranes for both Barrie Crane Rental and Ottawa Crane Rental, a division of the parent company.

Hats off Kinaxis has been named a Great Supply Chain Partner by SupplyChainBrain, making the list of top 100 partners for 2016. The list features companies whose customers recognize them for

providing outstanding solutions and services.

Klipfolio announced that it will receive a 2016 Industry Excellence Award from Dresner Advisory Services. This is the second time that Klipfolio has been recognized by Dresner for overall leadership. The awards recognize vendors who demonstrate excellence across all categories: product/ technology, sales and service, value and confidence.

AFO pub-April-May-June 2016-v1.pdf

Contracts The following contains information about recent contracts, standing offers and supply arrangements awarded to local firms.

Babcock Canada Inc. 75 Albert St. Description: Submarine preventative maintenance Buyer: DND $3,500,000 Telesat Canada 1601 Telesat Crt. Description: Radio and television communications equipment, except airborne Buyer: DND $2,825,000 Carleton Electric Ltd. 22D Jamie Ave. Description: Construction upgrade – electrical system Buyer: Canadian Food Inspection Agency $1,993,273 Oracle Canada ULC 45 O’Connor St. Description: ADP software Buyer: Citizenship and Immigration Canada $1,926,702

Rampart International Corp.

2574 Sheffield Rd. Description: Surefire lights Buyer: RCMP $1,550,893

Terra Reproductions Inc. 1335 Leeds Ave. Description: Optical scanning RMSO Buyer: PWGSC $1,000,000

Primex Project Management Ltd. 119 Walgreen Rd. Description: Informatics professional services Buyer: DND $618,795

Mindwire Systems Ltd. 1545 Carling Ave. Description: Application/ software architects Buyer: RCMP $995,304 PricewaterhouseCoopers LLP 99 Bank St. Description: Business consulting and change management Buyer: PWGSC $910,629 Microsoft Canada Inc. 100 Queen St. Description: Informatics professional services Buyer: Correctional Service of Canada $879,238 Testforce Systems Inc. 235 Stafford Rd. W. Description: Radio test set kits Buyer: DND $878,876 VCI Controls Inc. 9 Camelot Dr. Description: Building automation control systems Buyer: PWGSC $875,481 Waterdon Construction Ltd. 29 Cleopatra Dr. Description: Hangar door replacement Buyer: RCMP $857,670

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Black & McDonald Ltd. 2460 Don Reid Dr. Description: HVAC maintenance services Buyer: PWGSC $578,021 Diversitel Communications Inc. 21 Concourse Gate Description: Radio and television communications equipment, except airborne Buyer: DND $508,736 Caltrio Co. Ltd. 2505 Don Reid Dr. Description: Grounds maintenance – Connaught Buyer: PWGSC $482,510 ESRI Canada Ltd. 1600 Carling Ave. Description: ADP software Buyer: DND $458,780

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Nortrax Canada Inc. 190 David Manchester Rd. Description: Construction engineering equipment Buyer: DND $441,476 Haworth Ltd. 2355 St. Laurent Blvd.

Description: Category 1 – interconnecting panels and freestanding systems Buyer: PWGSC $421,456

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Adirondack Technologies Furniture Inc. 6 Antares Dr. Description: Office furniture, tables and chairs Buyer: PWGSC $1,445,133

AMS Imaging Inc. 77 Auriga Dr. Description: Optical scanning RMSO Buyer: PWGSC $700,000

MONDAY, JULY 18, 2016

Watson MacEwen Teramura Architects 116 Lisgar St. Description: A&E-Carleton Martello tower repairs Buyer: PWGSC $1,905,780

Ibiska Telecom Inc. 130 Albert St. Description: Informatics professional services Buyer: DND $1,014,338

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