Ottawa Business Journal 20141208

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Office • Industrial Space Retail • Development Land

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Glebe’s fresh new look Neighbourhood supermarket’s rebranding in wake of Whole Foods’ arrival no coincidence, experts say, as retailers face up to Lansdowne challenge > PAGES 4-5

December 8, 2014 Vol. 18, NO. 2

For daily business news visit obj.ca

Calling all hackers New Launch Pad section profiles a cloud security startup that’s offering big bucks to anyone who can crack its code. > PAGE 6

Winning accolades OBJ Newsmaker of the Year Jeff Hunt says OSEG’s success comes down to teamwork.

After overseeing major NCC events such as Winterlude, Guy Laflamme is preparing for the biggest challenge of his career: Ottawa 2017. PHOTO BY COLE BURSTON

Birthday bash $300M gift to economy?

> PAGE 17

Meet Guy Laflamme, the man planning the biggest party Ottawa has ever seen

Canada Post Publications Mail: Agreement No. 41639025

Canada’s 150th celebrations will boost city’s GDP by millions and create lasting benefits well beyond 2017, organizer says > PAGE 8

DEVELOPING THE INNOVATORS AND LEADERS OF TOMORROW: UOTTAWA ENGINEERING DELIVERS! The Faculty of Engineering at uOttawa is fully committed to the University’s entrepreneurial agenda. uOttawa Engineering provides resources, courses, and competitions to support student innovation and entrepreneurship.

OFFICIAL LAUNCH OF THE UOTTAWA MAKERSPACE Makerspace is a unique environment where anyone can share interests and expertise in design, tools and technology. Makerspace facilitates collaboration, invention, design, and building using equipment such as 3D Printers, Arduino Microprocessors, Handibot CNC Mills, and much more.

ABOVE: Winners of the Launching Entrepreneurs competition. Left to right: Dr. Claude Laguë, Dean of the Faculty of Engineering; Charles Blouin and Dominic Robillard, Tyto Robotics; Paige Marincak, Maoi Games. BELOW: Faculty of Engineering students, creators of the Makerspace sign. Left to right: Hamza Shafique, Kanwal Bhatia Junyi Dai and Onkar Chander.

uOttawa Makerspace is open to students, faculty, and the community at no cost. Since opening in September, there have been over 500 participants. 19 workshops were scheduled this fall alone, with more planned.

VP Academics and Provost Dr. Christian Detellier explains, “uOttawa Makerspace will play a key role in ensuring that all students receive experiential learning, an important goal of the University’s Destination 2020 strategic plan.”

Hanan Anis, Professor and Coordinator of Entrepreneurship at the Faculty of Engineering explains that courses in entrepreneurship, entrepreneur-based competitions, and the Makerspace work together to create a mindset of innovation.

“It’s not one thing that makes this unique. It’s the whole ecosystem that makes it interesting. The real outcome is developing the entrepreneurial thinking of our students.

Our goal as a university is to develop innovators and leaders of tomorrow.” - DR. HANAN ANIS

MONDAY, DECEMBER 8, 2014

To learn more about the uOttawa Makerspace, visit: engineering.uOttawa.ca/makerspace

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2014 LAUNCHING ENTREPRENEURS COMPETITION $45,000 was awarded to the winners of the 2014 Launching Entrepreneurs Prizes in Entrepreneurship and Innovation (LE-PEI) student competition, as well as one-on-one mentorship, incubation space, and legal and accounting advice.

Paige Marincak, 4th year, BASc in Computer Science with CO-OP option, Maoi Games Paige entered the competition because she saw it as an opportunity to gain business knowledge and access funding. Maoi Games develops high-quality, visually

appealing video games for mobile, tablet, and PC markets with no hidden fees or in-app purchases.

BELOW: New uOttawa Makerspace Prosthetic Challenge: students can apply their creative skills to design a functional prosthetic hand for a 6 year old boy.

Even before entering the competition, Paige demonstrated consumer need through a successful Kickstarter campaign.

Having been interested in creating video games since she was a child, Paige explains, “I suppose the coolest thing about my business is that I’m following my dreams.”

The lessons learned were many, however, the biggest was the realization that there is a lot of work as an entrepreneur that extends beyond simply working on a product. Paige aspires to work on Maoi Games for years to come.

Charles Blouin, 2nd year, MASc Mechanical Engineering and his business partner Dominic Robillard, MASc Mechanical Engineering, Tyto Robotics Charles and Dominic have created a simple-to-use robotic helicopter that streams live video to a controller intended to keep tactical police officers safe in dangerous situations.

They took time to understand their customers’ needs and developed a viable, desirable, and cost-effective solution.

Having won the Entrepreneurship Concepts competition earlier this year, the duo definitely wanted to pursue development of their helicopter. Charles explained that he has always wanted to solve problems by building products and turning them into a business. He credits his entrepreneurship course with professor Anis for providing him with guidance on how to achieve that goal. His biggest takeaway from the experience is to remain flexible, engineering.uOttawa.ca

“A good execution of your plan is crucial, but we also need to be open to changes. Each time we meet with a client, there’s a chance our business plan will change.”

Charles and Dominic expect to bring their helicopter to market in 2015.

To learn more about the Faculty of Engineering’s commitment to entrepreneurship visit engineering.uOttawa.ca/entrepreneurship

Your world. Bigger.

Bolder. Better.

With us.

Thank you, Ottawa, for helping us celebrate 150 years of serving business and the community. And thank you to our team for all your hard work and dedication. Be a part of our world — contact Gary Zed at gary.zed@ca.ey.com. ey.com/ca

MONDAY, DECEMBER 8, 2014

© 2014 Ernst & Young LLP. All Rights Reserved.

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Supermarket spruce-up in aisle four Experts say it’s no coincidence that locally owned retailers in the Glebe are rebranding as competition with Lansdowne heats up

BY DAVID SALI

david@greatriver.ca

A

MONDAY, DECEMBER 8, 2014

s a food retailer, Rebecca McKeen knows keeping things fresh makes good business sense.

That dictum doesn’t just apply to fruits, vegetables, milk and other staples that account for a hefty chunk of supermarket sales. It’s also essential when it comes to marketing.

It’s probably no coincidence then that the family business she now manages, McKeen Metro Glebe, chose to unveil a new look and logo last month around the same time the Whole Foods Market chain opened its first Ottawa location a few blocks south at Lansdowne Park.

“I think what it meant for us is that we needed to change,” Ms. McKeen says of the arrival of Whole Foods, a U.S.-based chain that specializes in organic and natural foods and body care products.

“We needed to evolve. And I think we have. It really motivated us to take it to the next level. That’s a positive thing.”

On Nov. 29 the neighbourhood grocer held an open house, where 16 of its 30 or so local food suppliers cooked up samples for customers. The store also highlighted its slogan, “Think Fresh. Think Local” in promotions for the event.

Though the slogan has been around for about six or seven years, Ms. McKeen says “it’s something we’ve kept in our back pocket.”

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The more than one dozen local food suppliers at McKeen Metro Glebe’s open house on Nov. 29 included Tina Saikaley of Ohmbars (above left) and Elias Taylor from Scratch Kitchen (facing page, far right). PHOTOS BY COLE BURSTON

The store spent about a year and a half on its latest rebranding effort, hiring local marketing agency gordongroup to design a new logo and colour scheme. In September, McKeen launched an extensive renovation project, repainting the store and installing new flooring, counters and fridges to give the 10,000-square-foot space a more contemporary look and feel.

McKeen is just one of many businesses in the Glebe gearing up for new competition from retail outlets at Lansdowne Park.

Whole Foods opened its 41,000-squarefoot location on Nov. 19, a few weeks after

the Lindt chocolate boutique became the first retailer to debut at Lansdowne.

Sporting Life and Winners have also added their names to the growing list of retailers gradually filling the space near the Ottawa RedBlacks’ home at TD Place.

Over the next couple of months, they will be joined by more than a dozen other businesses ranging from banks and restaurants such as Milestones, to a new 10-screen VIP Cineplex cinema where moviegoers can have alcoholic beverages delivered right to their seats.

Darren Fleming, a managing principal at Cresa Ottawa who keeps a close eye on

the city’s retail scene, says smaller, locally owned stores such as McKeen must adapt or face the consequences.

“The retail landscape in the Glebe has changed dramatically,” says Mr. Fleming. “The retailers who are going to be successful are the ones who recognize the challenges they face going forward. I’m pretty sure if someone thinks that what’s going on at Lansdowne is not going to affect their business and takes no preemptive action, I think they’re going to find themselves in a pretty challenging situation.”

Retail expert Barry Nabatian agrees,

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“The retail landscape in the Glebe has changed dramatically. I’m pretty sure if someone thinks that what’s going on at Lansdowne is not going to affect their business and takes no pre-emptive action, I think they’re going to find themselves in a pretty challenging situation.” — DARREN FLEMING, MANAGING PRINCIPAL AT CRESA OTTAWA saying the arrival of Whole Foods and other big chain stores at Lansdowne has been a wakeup call for local shop owners who have grown complacent, the same way Walmart shook up the retail market when it rolled into town two decades ago.

“Sometimes, when there is a giant coming to Ottawa, it frightens people and it makes them do things that they should have done a long time ago,” says Mr. Nabatian, a market analyst with Shore Tanner & Associates. “I think the same situation has happened with Whole Foods coming in, and particularly in the Glebe.”

He expects other local retailers to follow McKeen’s lead and step up their marketing efforts, but says it won’t be easy.

“I think a number of the Glebe stores will have to do that,” he says. “They will have no choice. If they want to stay in business, they have got to differentiate themselves from what’s going in Lansdowne. To me, Lansdowne is a catalyst for renovation, for upgrading, for increased use of social media. Doing it is easier said than done because it costs a lot.”

Other local retail veterans say successful businesses are constantly looking at new ways to attract and retain customers, even when they aren’t faced with a major influx of new competitors. “(Rebranding) is going on regardless

of Lansdowne,” says Glebe BIA chair Greg Best, whose organization represents about 300 neighbourhood businesses. “There are always new things taking place.”

Ms. McKeen, who took over the day-today operations of the store two years ago, says it’s too soon to tell what effect Whole Foods will have on sales. She says the family-owned supermarket has been part of the community for generations and has a loyal customer base, adding she thinks there is room for both stores.

“We’re two different offerings,” she says.

“People feel at home here and they know the staff. I think we’re pretty confident in who we are and what we offer. If we have to adapt a little bit in order to differentiate ourselves, then we will. But I think we offer something that’s different.”

Mr. Best agrees, adding many customers prefer the experience of shopping in a smaller store.

“You can’t be everything to everybody,” he says. “There’s a certain kind of clientele or a certain scale of business that people want to experience. I would say that most people are looking at the convenience factor. I’m basically half a block away from Metro. Why would I go four blocks down the street?”

In the long term, Ms. McKeen says, Whole Foods and other bigger stores like

it could actually improve her bottom line.

If curious Lansdowne shoppers decide to check out the rest of the neighbourhood, they might just pick up a few items at her store, she hopes.

“I think there are, at Lansdowne,

destination stores,” she says. “That can only be a positive thing for us because it brings new people to the area – and people that we hope will come back, not only for those destination stores but to take advantage of the atmosphere of the Glebe in general.”

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LAUNCH PAD

Welcome to the second instalment of OBJ’s LaunchPad, a new monthly section dedicated to local startups and entrepreneurs. Story ideas and other suggestions can be sent to adam@obj.ca.

“The hacker is not a guy with dirty boots who broke in your window to steal your TV. The hacker today is very sophisticated.”

— WAEL AGGAN, FOUNDER OF CLOUDMASK

Putting their money where their mouth is Security startup puts $100K bounty on table to lure code-cracking hackers

BY ADAM FEIBEL adam@obj.ca

A

MONDAY, DECEMBER 8, 2014

local cloud security startup is ready to offer $100,000 to anyone who can crack its code.

Launched by serial entrepreneur Wael Aggan and his longtime associate Tarek El-Gillani, a former Nortel system architect, CloudMask is tackling an area in which Mr. Aggan says other companies are trying to combat modern threats with old-fashioned solutions.

Imagine a document containing important information, locked inside a safe.

The problem, he explains, is that if someone manages to crack the safe, they can easily read the document.

CloudMask prefers to hide in plain sight.

One must assume that modern thieves are more cunning and sophisticated than users, says Mr. Aggan. If they really want to get in, an increased security perimeter won’t be much help.

“The hacker is not a guy with dirty boots who broke in your window to steal your TV. The hacker today is very sophisticated,” he says. “You need to think that the attacker

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is there, that it’s impossible to prevent the attacker from entering your data.”

It’s a reasonable assumption. According to a 2011 study by the Ponemon Institute, a U.S.-based privacy and security research firm, 90 per cent of senior executives surveyed said their companies had experienced a data breach and nearly half expected it to happen again. Another study in 2012 by the same firm found that 82 per cent of businesses had transferred sensitive or confidential information to the cloud or planned to within two years.

Rather than locking and hiding private documents, CloudMask shreds them, so to speak.

“We say welcome, here it is,” explains Mr. Aggan. But only the sender and the recipient have the ability to reassemble it – to anyone else, it looks like “random data.”

CloudMask will soon be ready to host its $100,000 hackathon to boldly put its product to the test. Mr. Aggan says a thirdparty authority has agreed to put up the bounty and provide judges.

Ideally, he adds, CloudMask would hook up with a major U.S. security summit, such as Black Hat or RSA Conference, to host the

Wael Aggan and Tarek El-Gillani are the founders of CloudMask, a local cloud security startup that is offering $100,000 to anyone who can break through its perimeter. PHOTO BY ADAM FEIBEL

challenge in early 2015.

The new firm shares its Centretown office with TradeMerit, a cloud-based business process management solution company Mr. Aggan co-founded in 2007.

Prior to that, in 2001, Mr. Aggan started ViaSafe, a security and trade compliance firm that was acquired five years later.

The firm’s founders say being based in Ottawa has many advantages for a startup in the security space. The company was part of the federally run Canadian Innovation Commercialization Program and many of its major clients are high-security federal government agencies.

The downside, says Mr. Aggan, is that confidentiality rules prevent the firm from boasting about its client base in order to attract new customers.

CloudMask’s other clients include banks and law firms, but its current target market is individual web users. The company will make the beta version of its software free to download for personal e-mail use come

January. The firm also offers the pro version free to NGOs. These offers set CloudMask apart from competitors that focus exclusively on large enterprise clients, says Mr. El-Gillani.

“It’s always been our target from a business perspective,” he says. “The technology from day one was designed so that it could be portable and scaled down to independent users.”

Protection of personal data on the cloud became a hot topic this fall when hackers published a number of celebrities’ private nude photos, including pictures of Oscar winner Jennifer Lawrence, who spoke out strongly against the hackers and their supporters.

Mr. Aggan says people shouldn’t have to explain why their private documents deserve to stay private.

“Privacy is your right,” he says.

“It is not about why I need it – it is my right, and I have the right to have control of my data.”

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CALENDAR OF EVENTS

CHANGE LOG SWO6 names top three pitches In the sixth edition of Startup Weekend Ottawa, Okie won first prize with a pitch for an app that lets users search, select and queue up songs on karaoke night. In second place was Handshake, an app idea that seeks to eliminate the need for business cards by automatically exchanging contact info when users shake hands. In third place was Guía, a platform to connect travellers directly with local tour guides for specialized and customizable travel experiences.

Zighra’s new app finds early success Mobile developer Zighra has launched a new app that amassed more than 10,000 downloads in just four weeks. ZwypeLock, available on the Google Play store, saves Android users the hassle of constantly unlocking a phone’s home screen with a PIN entry by recognizing the phone’s Wi-Fi connection and automatically unlocking it while at home, in the car or in any other trusted place.

Wipebook launches new model, new Kickstarter Wipebook introduced a sleek new model of its reusable notebook and launched its second Kickstarter crowdfunding campaign on Nov. 27. This month, Staples will begin carrying the Wipebook 3 in about 15 stores in the Toronto region and Alberta as part of a three-month pilot project. The firm set a target of $4,000 for the Kickstarter campaign, the same as its first fundraiser a year ago, which ended up raising about $420,000. So far, the latest campaign has raised more than $41,000.

Social Media for Business Tuesday, Dec. 9 10 a.m. to 3 p.m.

Invest Ottawa, 80 Aberdeen St. Info and registration at investottawa.ca/events F--kUp Nights Ottawa, Vol. 1 Thursday, Dec. 11 7:30 to 10:30 p.m.

Invest Ottawa, 80 Aberdeen St. Info and registration at F--kUp Nights Ottawa on Facebook TiE Networking Dinner Thursday, Dec. 11 6 to 9 p.m.

Urban Tandoor, 2194 Robertson Rd. Info and registration at ottawa.tie.org/ upcoming-events Writing an Effective Business Plan Friday, Dec. 12 12 to 2 p.m.

Invest Ottawa, 80 Aberdeen St. Info and registration at investottawa.ca/events HUB Holiday Market Saturday, Dec. 13 10 a.m. to 3 p.m.

HUB Ottawa, 71 Bank St. Info and registration at ottawa.the-hub.net/ events Tech Tuesday Tuesday, Jan. 6 5 to 8:30 p.m.

The Marshes, 320 Terry Fox Dr. Info and registration at wesleyclover.com/ philanthropy/techtuesday eSax Ottawa Entrepreneur and Startup Networking Wednesday, Jan. 7 6 to 9 p.m.

Funhaven, 1050 Baxter Rd. Info and registration at esax.ca/events

Lucky Lütke earns top CEO honours

You.i honoured for SME excellence

For more on the story behind serial entrepreneur Wael Aggan’s new startup, CloudMask, check out Adam Feibel’s video at obj.ca.

In just over two years, Ottawa has spawned 400 new tech companies and the number continues to grow. Keeping a close eye on everything, are Invest Ottawa’s Business Development Manager’s (BDM). Working with key sectors, they help facilitate the attraction of new business to Ottawa and help local companies grow globally.

Andrea Blaylock is the Senior Business Development Manager of Software.

Blaylock enjoyed long and successful career with QNX Software Systems Inc as the Director of Worldwide Channel Strategies and Director of International Sales. Now she has joined the IO team to help nurture and grow Ottawa’s software community. Here she talks about a day in the life of a BDM.

The software landscape in Ottawa is pretty diverse and expansive. How are you getting to know all the players?

There are over 300 companies in the Software industry in Ottawa. I like to meet between 5 and 10 companies per week, both big and small. The larger companies are global players and known as the anchor companies of Ottawa. The small to medium sized companies help paint the future. Often times, they represent the disruptive technologies that will be the future ones to watch. It’s within this group that I feel I can most contribute towards.

What sorts of questions are you being asked by Ottawa firms? Are they surprised by some of the services we offer?

They range from attracting local talent, to market expansion, to Government programs and incentives. Some needs are more specific; finding a short term translator, getting help with a presentation, finding out who to speak with

about getting a bus stop closer to their building, speaking to industry and making introductions to prospective partners. The needs are almost never the same and the conversations are literally all over the map.

Businesses are consistently surprised by the value we can bring to them. This is particularly true of businesses considering Ottawa as a home for expansion. We connect them with local infrastructure providers, help them navigate the Ottawa technology scene and where appropriate make introductions to prospective partners/customers.

What are some ways you can help a local Software Company?

We provide detailed information on the availability of local talent, export development, university, industry programs and government benefits in Ottawa.

We’re facilitators and in many ways a concierge service sort of speak to our industry.

Big and small we’ll do it all. For one company it was finding a short term translator who would be prepared to come in on an ad-hoc basis. For another, it was getting an introduction to a local Ottawa tourism organization. And then there is talent. Having been a part of the Ottawa software industry for 25 years one of the greatest pleasures I have is connecting great people I know with the great companies who I meet. This is a win-win for everyone.

What strikes you, as you travel through the city?

The diversity, the innovation and the pace of the technology industry in Ottawa is incredible. We are truly experiencing an entrepreneurial renaissance in this city. We’re back in a big way!

07 OBJ.CA

You.i was the winner of the SME Excellence Award, sponsored by RBC Royal Bank, at the 2014 Ontario Business Achievement Awards. Founded in 2008, You.i develops a user experience engine that recently gained recognition as the front end of Shomi, the new video-on-demand service launched by Rogers and Shaw in early November. Co-founder and CEO Jason Flick said in an OBAA promotional video that the award “sends a message to the world … that what we’re doing is real and (it’s) the way things are going to happen in the future.”

Developing Ottawa: An Insider’s View

MONDAY, DECEMBER 8, 2014

Shopify leader Tobias Lütke was named CEO of the Year by the Globe and Mail’s Report on Business magazine. He was also awarded the same title at the Best Ottawa Business Awards in late November.

Andrea Blaylock Senior Business Development Manager

TOURISM

“We have events that will get people to definitely change their perception about Ottawa. When I say bold, I mean bold.”

— GUY LAFLAMME, HEAD OF OTTAWA’S 2017 CELEBRATIONS

Getting ready to party like it’s 2017 The man in charge of planning Ottawa’s Canadian sesquicentennial bash says he means business

BY DAVID SALI

david@greatriver.ca

I

MONDAY, DECEMBER 8, 2014

t would be easy to look at Guy Laflamme’s official job title – head of Ottawa’s 2017 celebrations – and conclude he is simply a glorified party planner.

But the man who is charge of overseeing Canada’s 150th birthday bash in the capital doesn’t see it that way at all. In fact, he says, he’s far more of a businessman than a bureaucrat.

“This is a once-in-a-lifetime opportunity for Ottawa,” says Mr. Laflamme. “The city and the province can own 2017. My job is to create additional wealth for the city.”

The Ottawa native who spent years planning major events such as Winterlude and the city’s annual Canada Day celebrations for the NCC certainly appears to have no shortage of energy or enthusiasm for his latest task, which is arguably the most important of his career.

In six months on the job, Mr. Laflamme says, he and his team have received nearly 800 submissions from the public, and have incorporated about half of them into their 2017 plan. He’s met with hundreds of local business leaders, politicians and community groups to present his vision for the city’s celebrations.

So far, he says, they like what they see.

“The response has been unanimously positive,” he says. “People’s reaction was, ‘Oh my God, this is an amazing program.’ It’s clear that we’re heading on the right path.

Rest assured this is not a face-painting, arts and craft program.”

Mr. Laflamme’s vision involves a slate of events that will run from January to

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Guy Laflamme says Canada’s 150th birthday celebrations are a “once-in-a-lifetime opportunity” for Ottawa. PHOTO BY COLE BURSTON

December, with a special emphasis on the big day – July 1, 2017. Mayor Jim Watson has already publicly declared his intent to lure a “hat trick” of major events to the city, including the Juno Awards, the Grey Cup and an outdoor NHL game between the Senators and Montreal Canadiens.

Mr. Laflamme says those plans are on track, but they are far from the only “blockbuster elements” of his proposal.

He’s still cagey about details, but insists they will be well worth the wait when they are revealed.

“We have events that will get people to definitely change their perception about Ottawa,” he says. “When I say bold, I mean

bold.”

One of Mr. Laflamme’s first tasks was putting together a comprehensive 120-page business plan for the 2017 celebrations. The economic impact of the year-long program of events will be immense, he says before offering a raft of numbers to prove it.

The mayor’s objective of drawing 1.75 million more visitors than average to Ottawa in 2017, for a target of nearly nine million, is more than achievable, he says. With that many tourists in town, he expects a bump in the city’s average nightly hotel occupancy rate from the current 67 per cent to 75 per cent.

Other figures are just as eye-popping. He

forecasts the events will create 4,000 jobs in Ottawa and generate consumer spending of more than $350 million, for an overall impact on the city’s GDP in excess of $300 million.

“Those are not pie-in-the-sky numbers,” he says flatly, adding he’s paying special attention to creating events that leave an economic legacy that continues well past 2017.

“It’s really based on best practices in the business world. They are, I think, very conservative numbers. What I’m proposing will be a huge catalyst for our tourism industry.”

Continues on page 16

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W W W. R O C K F O N . C O M

COMMENTARY Great River Media 250 City Centre Ave., Suite 500 Ottawa, Ontario, K1R 6K7 obj.ca PUBLISHER Michael Curran, 238-1818 ext. 228 publisher@obj.ca SENIOR VICE-PRESIDENT OF SALES Don Mersereau, 238-1818 ext. 286 CHIEF MARKETING OFFICER Terry Tyo, 238-1818 ext. 268 EDITOR, PRINT CONTENT David Sali, 238-1818 ext. 269 david@greatriver.ca EDITOR, ONLINE CONTENT Tom Pechloff, 238-1818 ext. 291 editor@obj.ca COPY EDITOR Krystle Kung CREATIVE DIRECTOR Tanya Connolly-Holmes, 238-1818 ext. 253 creative@obj.ca ART DEPARTMENT Jamie Dean, 238-1818 ext. 278 jamie@greatriver.ca Regan VanDusen, 238-1818 ext. 254 regan@obj.ca ADVERTISING SALES Wendy Baily, 238-1818 ext. 244 wbaily@obj.ca

Rideau Centre general manager Cindy VanBuskirk says amenities such as a coffee bar will set the mall’s new Nordstrom store apart. FILE PHOTO

’Tis the season for mall expansions With the Rideau Centre and Bayshore in the midst of big-budget makeovers, the question is: who will win this retail showdown?

MONDAY, DECEMBER 8, 2014

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he numbers are staggering in the battle of the giants between the Rideau Centre and Bayshore Shopping Centre as they move into the late stages of massive renovations and expansions.

When work is complete, Ottawa’s two leading shopping emporiums will have spent a total of at least $560 million on adding retail and parking space and, they hope, enhancing the shopping experience of their customers.

The total cost of the Rideau Centre redevelopment is about $360 million. For Bayshore, the sum is between $200 million and $225 million.

Combined sales of stores and businesses in the two malls already exceed $1 billion annually, according to retail analysts. When the expansions are both complete in 2016 this figure will probably exceed $1.5 billion a year, experts say.

Analysts track the retail industry by annual sales per square foot of leased retail space. Prior to expansion, the Rideau Centre and Bayshore each had about threequarters of a million square feet of retail space. That number will increase to about one million square feet at each mall.

The Rideau Centre has the third- or fourth-highest retail sales per square foot in Canada, according to Barry Nabatian, an

Ottawa retail analyst and director of market research for Shore Tanner & Associates.

The mall’s annual sales per square foot are more than $1,000, based on what the manager has publicly announced, he says.

His estimate for Bayshore is about $800 and roughly $700 for St. Laurent Shopping Centre.

Rideau Centre and Bayshore have dramatically improved the appearance of their common areas – the hallways and walkways that connect the individual stores. Both have installed new flooring, lighting and furnishings and refurbished washrooms.

Both malls have also recently unveiled expanded food courts that are a huge improvement over the old ones. Besides offering a place to eat in pleasant surroundings, they offer much greater choice than before.

For the fashion-conscious, the Rideau Centre landed a huge catch by convincing trendy U.S.-based retailer Nordstrom to locate its one and only Ottawa store there.

The Nordstrom store will open in March 2015 in part of the space formerly occupied

by Sears, which was never a good fit in such an upscale downtown mall.

Rideau Centre general manager Cindy VanBuskirk is keeping close watch on the

transformation of the former Sears space.

“The Nordstrom store is going to be spectacular,” she says. It will include such amenities as a coffee bar and a licensed restaurant with an outdoor rooftop patio when weather permits.

In a far less exciting development, Bayshore will have a Target store in place of the Zellers store that formerly anchored one end of the mall. Target will open in the spring of 2015, probably in March. The Minneapolis-based chain’s entry into the Ottawa marketplace as a middle-of-theroad competitor of Walmart has so far been less than spectacular.

Where Bayshore does have a clear advantage over its downtown counterpart is in parking. At Bayshore parking is free, whereas at the Rideau Centre it’s $3 an hour.

By the time the Rideau Centre’s expansion is complete in August 2016, the number of parking spaces will increase from the current 1,300 to about 1,650.

“The lion’s share of our customers come by bus or walk,” Ms. VanBuskirk says.

“Fewer than 20 per cent come by car.”

Many of Bayshore’s customers, meanwhile, drive to the west-end mall.

Bayshore is expanding the capacity of its indoor parking garages from about 3,400 to 4,000.

Kimberley Allen-McGill, 238-1818 ext. 299 kimberley@obj.ca Karen McNamara, 238-1818 ext. 259 karen@obj.ca Susan Salsbury, 238-1818 ext. 229 ssalsbury@obj.ca CAREER ADVERTISING & MARKETPLACE ADVERTISING SALES 238-1818 ext. 251 VICE-PRESIDENT OF OTTAWA BUSINESS EVENTS Susan Blain, 238-1818 ext. 232 susan@ottawabusinessevents.ca FINANCE Jackie Whalen, 238-1818 ext. 250 jackie@greatriver.ca SUBSCRIPTIONS/DISTRIBUTION 238-1818 ext. 248 subscribe@obj.ca PRINTED BY Transcontinental Qualimax 130 Adrien-Robert, Parc Industriel Richelieu Gatineau, QC J8Y 3S2

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Bayshore general manager Denis Pelletier says that during this year’s busy Christmas period, there are slightly more than 4,000 parking spaces, including some at vacant outdoor space nearby. During the holiday season, Bayshore is also offering free valet parking, although users are encouraged to make a donation to the Ottawa Senators Foundation.

Bayshore has already added several hundred parking spaces during the expansion, but Mr. Pelletier says finding a parking spot is complicated by detours due to ongoing construction. The “functionality” of the parking areas will improve once construction is complete, he says.

While the Rideau Centre and Bayshore are arguably the top two fashion destinations in the Ottawa retail market, they now have a new competitor in Tanger Outlets, a collection of 80 name-brand designer stores that opened this fall across from the Canadian Tire Centre.

I like visiting outlet centres, but am suspicious as to whether they really offer bargains. Sometimes they do, says Mr. Nabatian.

“Outlet malls offer products from a large number of manufacturers in one place, some of which are at lower prices, some are lower-quality (minor defects), some are truly bargains, and many are not bargains but perceived to be due to advertisements,” he says.

Tanger Outlets would seem to pose more of a challenge to the nearby Bayshore Shopping Centre than to the Rideau Centre downtown. Bayshore’s Mr. Pelletier accepts the challenge, saying: “We’ve got to be at the top of our game.” He also puts a positive spin on the arrival of Tanger Outlets, saying it makes Ottawa’s western outskirts more of a shopping destination.

So, who will win this battle between the Rideau Centre and Bayshore to hold – if not increase – market share?

For now, it’s too close to call, I’d say.

STAY BIG OR STAY HOME!

EDUCATION

“There are schools across Canada that offer co-op. But we really want to work as a group to show companies that they simply need to look in the Ottawa area to find some of the best and brightest students that are available.”

— MARC-ANDRE DAOUST, ASSOCIATE DIRECTOR OF CO-OP PROGRAMS AT uOTTAWA

Schools hope co-operative effort pays big dividends Post-secondary institutions form united front to urge Ottawa firms to hire locally

BY DAVID SALI

david@greatriver.ca

O

ttawa’s post-secondary schools are banding together to sell employers on the benefits of hiring hometown

talent.

Representatives from Algonquin College, Carleton University, La Cite collegiale and the University of Ottawa met with officials from Shopify on Nov. 27 to find out how they can make it easier for the e-commerce giant and other local companies to bring in more of their co-op students on work terms.

“Co-op’s a competitive process,” says Marc-Andre Daoust, the associate director of co-op programs at uOttawa. “There are schools across Canada that offer co-op. But we really want to work as a group to show

companies that they simply need to look in the Ottawa area to find some of the best and brightest students that are available.

Rather than having four different groups knocking at each door, we thought, ‘Let’s do this together.’”

The meeting was spearheaded by Invest Ottawa, which says its “collaborative innovation” approach to bringing the city’s major post-secondary institutions together to promote their co-op programs is a first in Canada.

The agency includes a link to all four schools’ co-op programs on its website, which also touts the benefits of hiring local co-op students.

Invest Ottawa says students help increase productivity and innovation in the workplace. Co-op placements provide employers with a valuable source of future

Algonquin’s Dr. Mark Hoddenbagh.

recruits and offer a training ground for the city’s next generation of business leaders, the agency’s website adds, noting businesses that hire co-op students are also eligible for tax credits.

The agency is trying to send the message that “Ottawa students are great

hires,” says Invest Ottawa’s Kathryn Moore, who heads up the initiative.

“We all know that talent is mobile, and we really want our students to stay in Ottawa. This is really a win-win for all of these collaborative members in our ecosystem. We really are attempting through our meetings to strengthen our connection with businesses like Shopify.”

Though the company already hires a significant number of local co-op students, Ms. Moore says its standing as one of Ottawa’s leading tech firms made it a natural site for the first meeting.

“As a collaborative group, we know that if we want to make dramatic improvements to Ottawa co-op placements, we’re going to have to really deepen existing relationships and forge some new partnerships with Ottawa regional employers,” she says.

“Shopify does hire co-op students, but we want to make it easier for them to hire even more co-op students. We’re hoping that other local Ottawa businesses will see what Shopify’s doing and consider hiring co-op students.”

She says the group discussed various measures during the meeting, including giving more lead time to employers to screen potential job candidates.

“They want the best and brightest, so they have rigorous hiring processes,” she

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hire locally, but also to prompt businesses that don’t currently hire co-op students to consider doing so.

NUMBER OF CO-OP STUDENTS (2014): Working together will ultimately benefit ALGONQUIN COLLEGE: 1,200 all four schools, Ms. Edmond says.

CARLETON UNIVERSITY: 1,400 “Invest Ottawa has immense credibility UNIVERSITY OF OTTAWA: 2,300 and a well-developed network of members The majority of these students do their who may have difficulty finding talent,” placements in Ottawa, up to 90 per cent in some programs. she says. “This collaboration will enhance our job development efforts, since we face MEDIAN INCOMES TWO YEARS many of the same challenges.”

AFTER GRADUATION (2007): Dr. Mark Hoddenbagh, the college’s NON-CO-OP COLLEGE STUDENTS: $34,800 acting director of partnership and applied CO-OP COLLEGE STUDENTS: $35,600 research, says co-op placements offer a host of benefits to students as well as NON-CO-OP BACHELOR’S DEGREE: $44,100 employers, including practical on-theCO-OP BACHELOR’S DEGREE: $49,000 job experience, valuable networking SOURCE: STATISTICS CANADA opportunities and, of course, extra cash.

“It gives them a really good idea of what their particular job’s going to be once they graduate,” he says. says of Shopify.

Buoyed by the meeting with Shopify, Cathie Edmond, the manager of coMs. Moore says organizers are already operative education at Algonquin, says talking with companies in Kanata and most of the school’s 1,200 students in co-op elsewhere about hosting future getprograms want to do their placements in togethers.

Ottawa.

She believes the schools’ unified However, they face stiff competition approach will pay handsome dividends from applicants from across the country down the road. for a limited number of positions, she says.

“I see this as really helping Ottawa’s The new Invest Ottawa program aims to not economic growth and keeping our co-op only encourage current co-op employers to talent in Ottawa,” Ms. Moore says.

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Calian – A Canadian Success Story

Algonquin College students are contributing ideas such as the one above to Windmill Developments’ new Isles project at the former Domtar lands. PHOTO BY TOM PECHLOFF

College, developer team up on Domtar project

BY TOM PECHLOFF tom@obj.ca

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WHAT IS CALIAN? Proudly Canadian, headquartered in Kanata, and publicly traded since 1993, Calian is a professional services company with offerings in Health, IT, Training, and Systems Engineering and Manufacturing.

Calian attributes its financial success to its focus on customer satisfaction, innovation and strategic expansion. Calian’s vision is to be the best company to work for, buy from and invest in.

WHAT IS AN INTERESTING FACT ABOUT CALIAN? Calian is a leader in innovation. Most recently, Calian’s SED Systems Division provided three deep space antenna systems to the European Space Agency located in Australia, Spain, and Argentina. The systems form the backbone of ESA’s Deep Space Network and are used for numerous flagship science and exploration missions such as the Rosetta mission, which recently soft-landed its Philae probe on a comet, the first time in history that such an extraordinary feat has been achieved.

“We are proud of the ground-breaking work and key role that we played in support of the European Space Agency’s Rosetta Mission.” shares Kevin.

HOW IS CALIAN INVOLVED WITH THE SENS? “In addition to being big fans of the team, we recognize the economic contribution of the Senators organization to Ottawa.” says Kevin.

It is for this reason that Calian leverages the Sens games and facilities to develop client relationships, host employee appreciation events, provide game tickets for outstanding employee contribution, and support key community events such as Military Appreciation Night.

MONDAY, DECEMBER 8, 2014

15 OBJ.CA

alling it a “nation-building initiative,” Algonquin College president Cheryl Jensen joined Windmill Developments co-founder Jeff Westeinde on Dec. 4 to unveil a plan to let Algonquin students contribute ideas for Windmill’s redevelopment of the old Domtar Lands.

“When you look back when you’re 45 or 60 and you see this thriving area of Ottawa, you should feel just as proud as those apprentices that built the cathedrals in Europe,” Ms. Jensen told the crowd of students and faculty who gathered for the signing of a memorandum of understanding between the college and Windmill.

Ms. Jensen said the two organizations are the perfect fit for such a relationship.

“It’s got all those things that are so important to us here at Algonquin,” she said. “Sustainability of the city in all three ways: social sustainability, economic sustainability, environmental sustainability.

It speaks to all those things.”

Ms. Jensen also invited other postsecondary institutions to join Algonquin in working on ideas for the Isles project.

Mr. Westeinde said Windmill has always tried to integrate learning opportunities into its projects.

“In this instance, we knew we had 10-15 years, so we’ve got an opportunity to build a really long-lasting relationship with all the post-secondaries,” he said. “We went to all the local post-secondaries and said, ‘We’re here, we’d love to integrate you with our program.’”

Algonquin was the only one to come on board, he said.

“Algonquin College, not only have they stepped up, they’ve assigned a team to it, they’ve spent hard dollars on getting a relationship going.”

Architecture students at the college are

busy designing 10 sustainable building design projects, while applied museum studies students are working on an integrated framework and the master plan of the site and environmental management students are analyzing past reports and doing their own soil and groundwater research.

Future projects could involve students from a number of other fields of study as well.

“We’re really eager to then take it to the next level when we start embedding co-op students,” Mr. Westeinde said. “We’ll have student-led businesses on site. Really, what can we do together to make sure students from Algonquin or anywhere in Ottawa or Gatineau get the absolute best learning opportunities they can from some of the things we’re doing.”

The student projects on display at the signing, while impressive, will likely never see the light of day in their entirety, but Mr. Westeinde said Windmill is getting some fantastic ideas to incorporate in its design for the mixed-use community.

“In an ideal world, we’ll bring some of these students back when we’re actually doing the final designs to say, ‘Look at how we’ve incorporated some of your thinking,’” he said.

In return, students get the chance to do practical work using real building sites and real building information, as well as receive plenty of professional feedback from Windmill.

The developer is now laying the groundwork for the $1-billion mega-project, with construction expected to start in 2015.

“You’ll see us launch on the Gatineau side first,” said Mr. Westeinde. “Next spring is our target, and ideally speaking, we will have people on that site next summer in one form or another in some of the buildings that we are renovating, and then from there, it rolls out.”

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Continued from page 8 In addition to his past roles as a marketing and communications coordinator at the NCC and the Casino du Lac-Leamy, Mr. Laflamme, 54, has taught at the University of Ottawa’s Telfer School of Management since the early ’90s.

He says that experience proved invaluable when crafting the business plan for 2017.

“I’m basically applying what I’ve been teaching for the last 25 years and (we’ll) see if this all works out,” he says. “It’s basically like starting a new business.”

He praises Mr. Watson’s foresight in creating a task force two years ago that includes the likes of Senators president Cyril Leeder and Shaw Centre CEO Pat Kelly. The committee has already laid the groundwork for the celebrations, putting Ottawa “way ahead of any other city in the country,” he says. “This is not about spending money.

This is about investing money.”

He’s also partnering with organizations such as Invest Ottawa to ensure local enterprises are on board and putting their ideas to work to help create unique events.

“We want to engage all levels of the business community,” he says. “This is not just about creating fireworks and having

big splashy arts and culture events. It’s also an opportunity to showcase the best of Ottawa technology.”

Mr. Laflamme, who says he’s read every major report on the country’s previous major celebrations, including Canada’s Centennial in 1967 and Quebec City’s 400th birthday in 2008, says such events can have a profoundly positive effect on the way a community sees itself.

“Ottawa 2017 can also be a transformative year in terms of the identity of the city, the personality of the city, the perception of the city of Ottawa,” he says.

He knows the city has been careful to keep its plans under wraps so far, but he says that will change in the next couple of months.

“I’m pushing the machine to accelerate the process,” says Mr. Laflamme, adding he regularly puts in 12-hour days. “Rest assured that we’re not dragging our feet.”

After living most of his life in the capital, Mr. Laflamme will say his goodbyes when the party is over. Once 2017 is in the books, he is retiring to the Magdalen Islands in the Gulf of St. Lawrence.

But until then, it’s full speed ahead.

“I want to leave with a bang,” he says.

“This is not a job for me. This is a mission.”

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BEST OTTAWA BUSINESS AWARDS “That was for me, a real hold-your-breath moment. The fact that 24,000 people came efficiently and all left efficiently, that was the best you could hope for. It exceeded our expectations as far as how it was received.”

—

JEFF HUNT, ON THE OTTAWA REDBLACKS’ FIRST HOME OPENER IN JULY

Hunt in a league of his own Peerless promoter’s key role in reviving CFL football in Ottawa earns him OBJ Newsmaker of the Year honours

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Mr. Hunt first moved to Ottawa with his family in 1984 and started a carpet cleaning business, Canway. Over the next decade and a half, he grew the business to 250 locations in Canada and the United States. During this time, Canway made the PROFIT 100 list seven times.

The lifelong sports fan was a regular at the old Lansdowne for 67’s and Rough Riders games. Eventually, he decided it was time to make the jump from fan to owner.

In 1998, Mr. Hunt purchased the 67’s and dramatically increased the team’s marketing budget with the goal of giving fans an experience on par with NHL hockey. The result was a franchise that soon led the OHL in attendance.

Through the mid-2000s, he spearheaded efforts to bring CFL football back to Ottawa and assemble a group of investors willing to revitalize a tired Lansdowne Park. It was that effort that led to the creation of OSEG, the new Lansdowne and the arrival of the RedBlacks.

After an inaugural season that earned Mr. Hunt and his cohorts plaudits around the league, he’s not about to rest on his laurels. His goal for 2015 is straightforward: to deliver fans a better product, both on and off the field.

“I think people are going to want to see progress next year, and I think they will see progress next year,” he says. “We are always going to be improving and trying to make (the stadium experience) better and more fun. You’re always evolving.”

MONDAY, DECEMBER 8, 2014

eff Hunt might be the face of the group that brought professional football back to Ottawa, but there is no denying he is a team player through and through.

The 50-year-old native of Stephenville, N.L., was front and centre during Grey Cup Week in Vancouver last month when he accepted the Canadian Football League Commissioner’s Award for outstanding contributions to the sport in Canada on behalf of the Ottawa Sports and Entertainment Group.

But Mr. Hunt, one of the five partners in the Ottawa RedBlacks’ ownership group along with Roger Greenberg, John Pugh, John Ruddy and Bill Shenkman, makes it clear he is simply one cog in a well-oiled machine that worked tirelessly for seven years to make the dream of the CFL’s return to the capital a reality.

“I think it’s an honour to accept that award on behalf of our whole OSEG team and ownership group,” he says.

Still, there might not be a bigger or better promoter of the tenants at the new Lansdowne Park, be it the RedBlacks, the Ottawa Fury FC of the North American Soccer League, or the Ontario Hockey League’s Ottawa 67’s, than Mr. Hunt.

Mr. Hunt’s relentless drive to connect with fans and improve their game-day experience – he figures he’s met the majority of the RedBlacks’ 16,000 seasonticket holders – has justifiably earned him the title of OBJ’s Newsmaker of the Year.

Still, when the news first broke that OSEG was bringing the CFL back to town,

the applause wasn’t universal. Skeptics cited the league’s two previous failures in Ottawa, while critics of the Lansdowne redevelopment plan launched legal challenges that delayed the project.

But once the legal hurdles were cleared and the organization began falling into place, “the conversation changed,” Mr. Hunt says. “People started talking about a bright future.”

On July 18, the RedBlacks christened their new 24,000-seat home at TD Place with a thrilling 18-17 win over the Toronto Argonauts. It was one of the few highlights for the RedBlacks organization on the field in a dismal 2-16 campaign, but it’s what happened off the field that day that still makes Mr. Hunt smile.

“That was for me, a real hold-yourbreath moment,” he says of the home opener. “The fact that 24,000 people came efficiently and all left efficiently, that was the best you could hope for. It exceeded our expectations as far as how it was received.”

Mr. Hunt justifiably takes pride in the fact the RedBlacks sold out all nine home games at TD Place in their inaugural season. He was particularly encouraged by the number of fans he saw at the stadium in the coveted 18-34 demographic the CFL is so eager to attract.

“We hit it out of the park with that group,” he says enthusiastically.

Though he is officially Newsmaker of the Year for 2014, in truth Mr. Hunt has been making news regularly in the Ottawa sports scene for nearly two decades. But his business acumen had already made him a success well before that.

Born and raised in Newfoundland,

When you buy a Corporate Season Pass for Calabogie Peaks, there’s no telling how many ways you can make use of it. Treat new clients to a day on the Big Mountain or reward your next Employee of the Month. Every Corporate Season Pass can be used by anyone you choose.

Now that’s the definition of transferable goods.

Want a great Christmas Party this year?

L e t u s b e yo u r p a r t y p l a n n e r !

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office

Win fabulous prizes!

Enjoy cocktails, food stations, DANCING, & so much more!

party

MONDAY, DECEMBER 8, 2014

SHAW CENTRE

SINGLE TICKETS: $65

6

to midnight

Thursday, Dec. 11

GROUP OF 10: $600 / CHAMBER MEMBERS: SINGLE TICKET: $60

GROUP OF 10: $550

TO REGISTER: visit ottawachamber.ca Powered by Ottawa Business Events

LEAD SPONSOR

OBJ.CA

18 We will be raising funds on site for the Christmas Cheer Foundation.

BOBs AWARD GALA

PHOTOS BY MARK HOLLERON

City’s best, brightest shine at BOBs

BY TOM PECHLOFF tom@obj.ca

T

wo messages stood out at the Best Ottawa Business Awards last month: Ottawa is a great community in which to do business and the future is bright.

The crowd of 600 at the Shaw Centre heard that from the CEO of the Year, Shopify’s Tobias Lütke, and Lifetime Achievement Award winner Roger Greenberg of Minto and the Ottawa Sports and Entertainment Group. The same sentiment was echoed by winners in more than 30 different categories in a night when Ottawa’s business stars shone brightly.

Mr. Greenberg declined the Lifetime Achievement Award several years ago because he thought he was too young. Fast forward to this year,

and not a lot has changed.

“The truth is that when Mark (Sutcliffe, the CEO of Great River Media and chair of the Ottawa Chamber of Commerce) first called me and said that I was selected to be the recipient of the Lifetime Achievement Award, I kind of thought he was joking because, you know, usually that kind of award is reserved for old guys like Jim,” said Mr. Greenberg, motioning to Jim Durrell.

The former Ottawa mayor – a past winner of the award – was on stage introducing Mr. Greenberg.

“After watching such amazing companies tonight,” Mr. Greenberg continued, “and the great people coming up here to accept awards, I really do feel like a fossil at 59. This is fantastic. There’s a great future for our city.”

Mr. Lütke, who came to Canada from Germany 12 years ago, praised the Canadian attitude for helping him get where he is today. He said the two countries are similar, but there is one “blindingly” significant difference.

“I come up with ideas a lot and I tend to talk about them and the significant difference was I went to parties and talked about these ideas and it was really nothing but encouragement. It was so different from what I experienced back in Europe. I grew up in Germany, where if you wanted to impress people there, you would work for a big company. That’s what Mom would like,” he said.

Bigger things are on the way for Shopify and for Ottawa, Mr. Lütke said. “I’m ridiculously optimistic for this place,” he told the crowd.

MONDAY, DECEMBER 8, 2014

19 OBJ.CA

BOBs AWARD GALA

MONDAY, DECEMBER 8, 2014

Last month’s Best Ottawa Business Awards at the Shaw Centre drew a crowd of 600 that included many of the city’s leading entrepreneurs. PHOTOS BY MARK HOLLERON

OBJ.CA

20

As a business owner, you never log off.

Your mind is always plugged into your business. From forecasting this quarter’s results to contemplating the impact a single contract can make, our Private Enterprise professionals know the calculations that define your company’s success are numerous and constant. We can help you streamline costs in new and impactful ways, by optimizing your financial structure and tax strategies – allowing you to focus on growing the business you know best.

It’s business. And it’s personal.

PRIVATE ENTERPRISE SERVICES Contact Michael Dimitriou, CPA, CA, at 613.726.1010 or michael.dimitriou@mnp.ca or Doug McLarty, FCPA, FCA, CFP, at 613.729.2602 or doug.mclarty@mnp.ca

MONDAY, DECEMBER 8, 2014

21 OBJ.CA

THE LIST

Largest law firms (Ranked by number of Ottawa lawyers) Lawyers: local/ national

Support staff: local/ national

Offices: local/ national

Managing partner(s)/ Year established in Ottawa

Services offered

1 2 3 4 5 6 7

Gowling Lafleur Henderson LLP 2600-160 Elgin St. Ottawa, ON K1P 1C3 613-233-1781/613-563-9869 gowlings.com Borden Ladner Gervais LLP 1300-100 Queen St. Ottawa, ON K1P 1J9 613-237-5160/613-230-8842 blg.com Nelligan O'Brien Payne LLP 1500-50 O'Connor St. Ottawa, ON K1P 6L2 613-238-8080/613-238-2098 nelligan.ca Perley-Robertson, Hill & McDougall LLP/s.r.l.

1400-340 Albert St. Ottawa, ON K1R 0A5 613-238-2022/613-238-8775 perlaw.ca Norton Rose Fulbright Canada LLP 1500-45 O'Connor St. Ottawa, ON K1P 1A4 613-780-8661/613-230-5459 nortonrosefulbright.com Kelly Santini LLP 2401-160 Elgin St. Ottawa, ON K2P 2P7 613-238-6321/613-233-4553 kellysantini.com Emond Harnden LLP 707 Bank St. Ottawa, ON K1S 3V1 613-563-7660/613-563-8001 ehlaw.ca

175 762

262 262

1 7

Wayne Warren 1887

Delivers solutions to complex matters in business law, advocacy and intellectual property.

96 0

N/A N/A

1 6

Full service

61 0

90 4

3 0

57 N/A

57 N/A

1 1

Katherine Cooligan, regional managing partner, Ottawa and Waterloo 1952 Janice Payne, partner Steven Pink, managing director Allan O'Brien, partner 1963 Anthony P. McGlynn, co-chairman R. Aaron Rubinoff, co-chairman 1971

40 608

N/A N/A

1 5

32 0

N/A 0

2 0

31 N/A

N/A N/A

1 N/A

8 9 10 11

Dentons Canada LLP 1420-99 Bank St. Ottawa, ON K1P 1H4 613-783-9600/613-783-9690 dentons.com Fasken Martineau DuMoulin LLP 1300-55 Metcalfe St. Ottawa, ON K1P 6L5 613-236-3882/613-230-6423 fasken.com Low, Murchison Radnoff LLP* 400-1565 Carling Ave. Ottawa, ON K1Z 8R1 613-236-9442/613-236-7942 lmrlawyers.com Smart & Biggar/Fetherstonhaugh 900-55 Metcalfe St., P.O. Box 2999, Station D Ottawa, ON K1P 5Y6 613-232-2486/613-232-8440 smart-biggar.ca Soloway Wright LLP 900-427 Laurier Ave. W. Ottawa, ON K1R 7Y2 613-236-0111/613-238-8507 solowaywright.com Tierney Stauffer LLP 510-1600 Carling Ave. Ottawa, ON K1Z 0A1 613-728-8057/613-728-9866 tslawyers.ca Osler, Hoskin & Harcourt LLP 1900-340 Albert St. Ottawa, ON K1R 7Y6 613-235-7234/613-235-2867 osler.com LaBarge Weinstein LLP 800-515 Legget Dr. Ottawa, ON K2K 3G4 613-599-9600/613-599-0018 lwlaw.com Mann Lawyers LLP 710-1600 Scott St. Ottawa, ON K1Y 4N7 613-722-1500/613-722-7677 mannlawyers.com BrazeauSeller.LLP 750-55 Metcalfe St. Ottawa, ON K1P 6L5 613-237-4000/613-237-4001 brazeauseller.com Macera & Jarzyna LLP 1200-427 Laurier Ave. W. Ottawa, ON K1R 7Y2 613-238-8173/613-235-2508 macerajarzyna.com McMillan LLP 300-50 O'Connor St. Ottawa, ON K1P 6L2 613-232-7171/613-231-3191 mcmillan.ca Burke-Robertson LLP 200-441 MacLaren St. Ottawa, ON K2P 2H3 613-236-9665/613-235-4430 burkerobertson.com

30 515

34 3

1 6

28 752

15 791

1 6

28 N/A

35 N/A

1 N/A

28 100

N/A 340

1 5

27 32

N/A 56

1 2

24 N/A

N/A N/A

3 N/A

22 475

47 620

19 23

MONDAY, DECEMBER 8, 2014

Company/ Address/Phone/Fax/Web

12 13 14 15 16 17 18 19 20

Full service including: business law; intellectual property; civil and commercial litigation; real estate and development; condominium law; employment; personal injury; estate planning; family law; aboriginal law; labour law

Full-service law firm specializing in: business law; police law; intellectual property; immigration; commercial disputes; labour and employment law; commercial real estate development; tax; personal legal needs; international arbitration.

Charles Hurdon, Managing partner of Business law; management-side employment and labour; commercial Ottawa office and national practice litigation; Canadian/global regulatory affairs; international trade; construction head of employment and labour law law; food, beverage and agribusiness; health law; patents and trademarks 1984 Kelly Sample Insurance law; business law; employment law; civil litigation and dispute 1986 resolution; medical malpractice; personal injury; real estate; estate/trust planning; sports and entertainment law; tax law; disability and compensation claims; bankruptcy Jacques Emond Employment and labour law for unionized and non-unionized employers; Vicky Satta wrongful dismissal claims; human rights and harassment complaints; human J.D. Sharp, executive committee resources training; employment contracts; workplace policies and sick leave members management; WSIB; OHS 1987 David P. Little Regulatory matters; public policy; venture tech; litigation and ADR; real estate; 1985 banking; lending; IP; employment law; securities; telecommunications; privacy; marketing; labelling Stephen P. Whitehead 1980

Communications; business; litigation; labour, employment and human rights; international trade; anti-bribery and corruption; intellectual property; competition; public law; government relations and ethics; privacy; constitutional and administrative Carol A. Cochrane, managing partner Business/corporate/commercial; financing; real estate; education; civil/ 1938 commercial litigation; licensing; construction; franchising; employment/ labour; personal injury/disability; family; wills/trusts/estate planning; procurement; IP; trademarks John Bochnovic, partner and chair of Patents; trademarks; copyright and media; industrial designs; intellectual the firm property litigation; licensing and intellectual property transaction; intellectual 1906 property management and strategic counselling; pharmaceutical regulatory and compliance Tara Sweeney Elizabeth Maiden Daniel Coderre, lawyers and partners 1946 Stephen Tierney, managing partner 1982

Labour and employment law; estate planning and administration; business; debt/equity financing; insolvency/receiverships; leasing; franchising; corporate and contract law; commercial and residential real estate; municipal/ expropriation; litigation Corporate and commercial law; commercial litigation; employment law; construction law; tax law; wills and estates; personal injury, residential real estate

1 4

Elizabeth Walker, managing partner, Ottawa 1946

15 16

1 4

Shane McLean, partner 1997

National law firm including technology; corporate finance and securities; mergers and acquisitions; IP; pharmaceutical litigation; taxation and regulatory law; procurement and privacy law; delivering national and cross-border services to business.

Corporate; commercial; securities; taxation; tax planning; tax litigation; mergers and acquisitions; commercial real estate; secured lending transactions; intellectual property; licensing

19 N/A

22 N/A

1 N/A

Edward K. Mann 2003

18 0

25 1

1 0

Donald Brazeau 1989

18 0

31 1

1 1

Joe Ulvr, managing partner 1977

Intellectual property law firm: patents; trademarks; copyright; industrial design; intellectual property litigation; trade secrets

17 286

N/A 546

1 4

Elisabeth Preston 1905

Full service plus Supreme Court advocacy; international trade; information technology; government relations; business law; civil litigation; estate planning and administration

15 0

17 0

1 0

Edward H. Masters, managing partner Full service, including: aboriginal; administrative; business law; civil litigation; 1878 construction; criminal; family; real estate; labour/employment; municipal and land development; wills; estates and estate planning

Commercial and business law; commercial and residential real estate; commercial leasing; employment and labour law; bankruptcy and insolvency; civil litigation; trusts, wills and estates; family law; personal injury; motor vehicle accidents Corporate and commercial; employment and labour; family business; intellectual property; litigation; non-profit and charity law; real estate; tax and estate planning; and technology law. Member of Meritas Law Firms Worldwide

WND= Would not disclose. *Did not respond - 2013 data

OBJ.CA

22 Should your company be on this list? If so, please send details to research@obj.ca. This list is current as of August 18, 2014 by Ottawa Business Journal. All rights reserved. This material may not be reproduced by any method in

whole or in part without written permission by Ottawa Business Journal. While every attempt is made to ensure the thoroughness and accuracy of the list, omissions and errors sometimes occur. Please send any corrections or additions by e-mail to research@obj.ca. OBJ lists are primarily compiled using information provided voluntarily by the organizations named. Some firms that may qualify for the list are not included because the company either failed to respond to requests for information by press time, because the company declined to take part in the survey or because of space constraints. Categories are drawn up in an attempt to gather information of relevance to the Ottawa market.

Research by Patti Moran. Please send questions and comments to research@obj.ca.

FOR THE RECORD People on the move Charlotte Bell has joined Capital Hill Group as a senior consultant. Ms. Bell has more than 25 years’ experience in the broadcasting industry.

Hats off Ottawa Tourism received the Appreciation Award from the Ottawa section of the Institute of Electrical and Electronics Engineers in recognition of its role in bringing and organizing international and national

Contracts

The following contains information about recent contracts, standing offers and supply arrangements awarded to local firms.

Xerox Canada Ltd. 333 Preston St. Description: Managed print service – ESDC, AAFC, CFIA Buyer: PWGSC $36,685,767 IBM Canada Ltd. 3755 Riverside Dr. Description: IT client services operations Buyer: Agriculture and AgriFood Canada $8,250,000 Twenty20 Insight Inc. 1735 Fieldstone Cr. Description: Digital angle measuring system Buyer: DND $5,880,362 Tofcon Construction Inc. 21 Antares Dr. Description: Demolition and space refit Buyer: PWGSC $2,965,425

conferences in Ottawa.

Janice McDonald of This Space Works has been named one of Canada’s 100 most powerful women in the arts and communications category. The award is given by the Women’s Executive Network.

Kivuto’s marketing team has been recognized with 11 awards for the company’s B2C and B2B digital marketing projects by the Academy of Interactive & Visual Arts.

Hydro Ottawa was awarded a skills and training award at the 2014 Ontario Business Achievement Awards. The award recognizes the work Hydro

Buyer: Veterans Affairs Canada $1,695,000

services Buyer: Statistics Canada $715,290

Ottawa Business Interiors 183 Colonnade Rd. Description: Workstations for international locations Buyer: Department of Foreign Affairs, Trade and Development $1,500,000

Parsons Inc. 1223 Michael St. Description: Replacement of the St. Peter’s Canal Swing Bridge Buyer: PWGSC $701,072

Asokan Business Interiors Inc. 25 Eddy Description: Meeting room furniture Buyer: PWGSC $1,415,796 Evripos Janitorial Services Ltd. 412 MacLaren St. Description: Janitorial services (housekeeping) – Rigaud Buyer: Canada Border Services Agency $1,414,652 Dolyn Developments Inc. 1518 Scott St. Description: Base building code deficiencies and stucco Buyer: PWGSC $1,235,090

Bell Canada 160 Elgin St. Description: Enterprise web content management Buyer: DND $2,022,355

Forbes Fire Protection Inc. 2502 Trim Rd. Description: Sprinkler maintenance/fire suppression Buyer: PWGSC $963,505

Oracle Canada ULC 45 O’Connor St. Description: ADP software Buyer: Employment and Social Development Canada $1,882,818

Oracle Canada ULC 45 O’Connor St. Description: ADP software Buyer: Citizenship and Immigration Canada $840,961 Fujitsu Consulting (Canada) Inc. 55 Metcalfe St. Description: Geomatics

Black & McDonald Ltd. 2460 Don Reid Dr. Description: Ottawa/Gatineau HVAC maintenance Buyer: PWGSC $667,140 Acklands-Grainger Inc. 3020 Hawthorne Rd. Description: Medical and surgical instruments, equipment and supplies Buyer: Public Health Agency of Canada $564,774 GM Contracting 28 Lennon Dr. Description: Workplace 2.0 fit-up Buyer: PWGSC $551,892 Rockwell Collins Canada Inc. 30 Edgewater Dr. Description: Military communications (research) Buyer: PWGSC $541,269 ADGA Group Consultants Inc. 110 Argyle Ave. Description: Task-based informatics professional services Buyer: DND $510,760

Intergraph Canada Ltd. 1600 Carling Ave. Description: ADP software Buyer: DND $460,751 Honeywell Ltd. 400 Maple Grove Rd. Description: Antennas, waveguides and related equipment Buyer: DND $450,000

Buyer: PWGSC $330,538

Buyer: PWGSC $250,000

Veritaaq IT Consultants 2327 St. Laurent Blvd.

Description: A.6 Programmer/ software developer (2 resources) Buyer: Natural Resources Canada $310,004

Bell Canada 160 Elgin St. Description: Automatic data processing equipment, system configuration Buyer: DND $184,000

Eclipsys Solutions Inc. 411 Legget Dr. Description: ADP software Buyer: Canadian Food Inspection Agency $331,105

DEW Engineering and Development ULC 3429 Hawthorne Rd. Description: Berms, filters and ramps Buyer: Natural Resources Canada $264,585

Fox Translations Ltd. 1897 Baseline Rd. Description: Translation services

St. Joseph Print Group Inc. 1165 Kenaston St. Description: Publications

GPEC International Ltd. 2880 Sheffield Rd. Description: Soil remediation, RCMP Academy, Regina Buyer: PWGSC $183,750 Chubb Edwards, A UTC Fire & Security Co. 8 Hearst Way Description: Fire alarm system maintenance (building related) Buyer: PWGSC

Tender $500,000 Minimum Bid Chaffey’s Lock on the Rideau. 16 acres, 800 ft. waterfront, lodge, dining room, cottages, docking, accommodates 120.

Open House: December 10 & 17 ESTATE SERVICES LTD., BROKERAGE 11am - 1pm Tenders Due: 613-542-0963 www.gogordons.com Broker’s Protected • 10% Buyer’s Premium December 18, 1pm Subject to Prior Sale

23 OBJ.CA

SOMOS Consulting Group Ltd. 1545 Carling Ave. Description: Event management services

Golder Assoc. Ltd. 32 Steacie Dr. Description: Environmental site assessment Buyer: PWGSC $676,745

The owners of Ottawa Sports and Entertainment Group have received the Commissioner’s Award from the Canadian Football League for outstanding contributions to Canadian football. The award was for the group’s work in bringing the CFL back to Ottawa.

MONDAY, DECEMBER 8, 2014

Colautti Construction Ltd. 2562 Delzotto Ave. Description: Site services reconstruction – phase 5B Buyer: PWGSC $2,741,380

Totem Offisource Inc. 1 Promenade du Portage Description: Workstations for international locations Buyer: Department of Foreign Affairs, Trade and Development $1,000,000

Honeywell Ltd. 400 Maple Grove Rd. Description: Building automation control systems Buyer: PWGSC $698,806

Ottawa has done with Algonquin College in offering a two-year diploma program to train the next generation of power line technicians.

Cornwall OBJ ad_Layout 1 11-28-14 11:26 AM Page 1

CHOOSE CORNWALL If you are looking to invest, take a closer look at Cornwall.

With no development charges, low cost real estate and a welcoming business community, Cornwall gives you the best possible chance to succeed.

MONDAY, DECEMBER 8, 2014

Learn more about development opportunities by contacting Cornwall Economic Development. Visit us online for current business news, available real estate and local job postings.

OBJ.CA

24

Mark Boileau

Bob Peters

613 930-2787 x2599 mboileau@cornwall.ca

613 930-2787 x2268 bpeters@cornwall.ca

Manager

Senior Development Officer