NARI Fall/Winter 2023

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FALL/WINTER 2023

ELEVATE Your Everyday

Discover how local remodeling experts are transforming homes into cozy, stylish and functional spaces for any lifestyle.

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2023

Board of Directors PRESIDENT

Daniel Hurst, MCR, CLC, CRPM Hurst Design Build Remodel CHAIRMAN

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11

CONTENTS

12 FALL/WINTER

2023

12

Fetching a High Return Experts identify ideal projects and offer advice to approaching a renovation project with a balance of cost, lifestyle and resale value.

PRESIDENT ELECT

Brian Pauley, CR Remodel Me Today Inc. VICE PRESIDENT

Robert Doherty Jr. Wolff Bros. Supply Inc. VICE PRESIDENT

Mike Staffileno Chagrin River Co. TREASURER

15

FEATURE

Mark Maltry Jr., CR JEMM Construction LLC

Ken Perrin Artistic Renovations of Ohio LLC PA R L I A M E N TA R I A N

Kristopher Toth, CRS Toth Painting Solutions Inc. CHAIRM AN EMERITUS

Chris Kamis, CR Absolute Roofing & Construction Inc. EXECUTIVE DIRECTOR

Kathy Masterson

B OA R D M E M B E R S

UPFRONT 6

President’s Message

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Supply, Scheduling & Setting Expectations NARI professionals share market insight and considerations for your next home renovation.

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Tapping into Technology Find out how artificial intelligence is reshaping the remodeling industry and allowing professionals to elevate client services and efficiency.

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Inspiring Interior Design Get the scoop on ways to update your home for stylish, everyday life.

Lori Bryant HTZ Construction Inc.

NARI

RESOURCE GUIDE

15

Member Specialties

17

Membership Directory

Andy Ieropoli, CR Advance Home Improvement LLC Bailey Madak TH Custom Hardwood Doug Roger Dollar Bank Robert Schwarz, MCR, CRPM, UDCP and CKBR R.B. Schwarz Inc.

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Code of Ethics

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Certified Professionals 4 NARI Remodel Ohio | Fall/Winter 2023

Gabriel Cantrell Hamilton Parker

C O NTE NT M A R K E T I N G

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PRESIDENT’S MESSAGE

Dear Homeowners, WELCOME TO THE FALL/WINTER ISSUE OF Remodel Ohio Magazine — the premier remodeling resource brought to you by the National Association of the Remodeling Industry (NARI) Greater Cleveland.

Here, we show you how to elevate your everyday by discovering how local remodelers can help you transform your home into a cozy, stylish and functional abode unique to your lifestyle. Whether you’re looking to get organized, create a multifunctional space or get the scoop on the latest tile, wallpaper and flooring trends, NARI experts are excited to help you turn your dreams into reality.

In this issue, our professionals also share market insights and considerations for your next home renovation, as well as details on

how artificial intelligence is reshaping the remodeling industry and providing even more services and efficiency. Considering projects that fetch a high return on your investment? We’ve got you covered with advice to approaching a renovation with a balance of cost, lifestyle and resale value.

With the NARI Home Improvement Show barely in the rearview mirror, there’s no time like the present to begin executing the inspirations you uncovered while they’re still fresh in your mind. After all, it’s always remodeling season in Northeast Ohio. And with NARI experts, you can be sure you’re in good hands as all members have a favorable Better Business Bureau report and adhere to a code of ethics that protects you.

Happy Remodeling!

Daniel Hurst,

MCR, CLC, CRPM Hurst Design-Build-Remodel

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STATE OF THE INDUSTRY

Supply, Scheduling & Setting Expectations NARI PROFESSIONALS SHARE MARKET INSIGHT AND CONSIDERATIONS FOR YOUR NEXT HOME RENOVATION. BY KRISTEN HAMPSHIRE

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8 NARI Remodel Ohio | Fall/Winter 2023

With labor challenges and shipping delays, there’s no jumpstarting a largescale renovation project. Makoski tells clients to expect a three- to nine-month design process, followed by construction once all materials arrive.

As for backlog, Dan Bennett says Bennett Builders & Remodelers in Westlake is working into 2024. “We are seeing the same when I talk to prospects about competitors’ schedules,” says the co-manager of the firm’s remodeling division.

In fact, if a contractor says he can start the job next week, that’s a red flag.

“Most people have made calls to several contractors and see that most are busy, so now we see clients are more reasonable with their project timeline goals,” Bennett says.

Here are other remodeling industry trends NARI professionals are watching for the rest of 2023, moving into 2024.

THE SUPPLY SIDE

An expectation reset makes a 12-week wait for cabinets compared to the average 24-week backlog feel fast, Beth Orr, vice president of Dover Home Remodelers, says. “We are getting back to normal wait times or at least very close to where things were pre-Covid. However, custom orders still need more time,” she relates.

One reason wait times have reduced is manufacturers have a better handle on backlog, Orr says. They’re more realistic with estimating delivery windows.

“At first when everything shut down, suppliers couldn’t tell us anything,” Orr says. “It was basically, ‘We’ll get it when we get it.’ Or, they might have said two to four weeks — a crazy timespan — and now they are saying 10 to 12 weeks and are hitting that. This helps us set expectations with clients because manufacturers are able to give us more valid information.”

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he last thing you want is a major kitchen demo and news that the appliances you ordered are stuck in customs. You’re living in dust, the cabinets finally arrive and several are broken. With remodeling, there’s a workflow, tradespeople, materials and construction to consider. It’s a process, which means a delivery hiccup can reset the entire schedule.

This was the story during the height of the pandemic, and the state of the remodeling industry has evolved much closer to a “normal” since then. But remodelers and manufacturers also learned important lessons about when to start a project, setting client expectations and sourcing alternative materials or brands.

“We wait until we get all of the materials in before starting any project,” says Frank Makoski, president, Makoski Construction & Remodeling, Chesterland.

However, one high-demand product that seems to be lagging is luxury vinyl flooring, Orr says. “That has more to do with the fact that it is coming from overseas and getting stuck in customs,” she relates. “And, there was a time when you couldn’t get a freestanding tub. It was taking 24-plus weeks and at one point, all the [supply] boats were floating in the ocean stuck in customs. Then, all of a sudden, we got all the tubs at one time.”

As for pricing, the pandemic and an inflationary environment also conditioned remodelers and consumers to deal with higher costs. So while costs might seem to be down, are they really? It’s all relative.

“While there is some leveling out and prices have gone down, especially with lumber, it will never be what it used to be,” she says. “It’s like the price of gas. It goes up to $4 and then drops down to $3.20 and everyone is happy. But it used to be $2.50. That’s the way our whole system works. We won’t see prices go back down to where they were.”

There’s a steady demand for remodeling projects. That goes back to people not finding exactly what they want on the market.

They’ve gone out searching for homes and end up calling us after they decide to stay and remodel.

DAN BENNETT, Bennett Builders & Remodelers

GROWING STRONG

There’s a steady demand for remodeling projects, Bennett says. “That goes back to people not finding exactly what they want on the market,” he relates. “They’ve gone out searching for homes and end up calling us after they decide to stay and remodel.”

The market is thriving and scheduling is not quite as backed up as it was during the pandemic, namely because the supply chain eased up. But there are other factors.

“In 2021 and the beginning of 2022, people had nowhere to go so there was an influx of money that normally might have been spent on events and vacations,” Orr says. “Instead, people were spending

that on their homes. Plus, there was extra income coming in from the government, so there was a surplus for people to spend on renovation projects.”

The desire to pursue remodeling projects is still going strong. “It’s not that people don’t want to remodel, it’s just that there are competing expenses,” Orr says, relating that because of this, scheduling is a bit less hectic than before.

As for remodeling spend, Orr says, “The data from the last few years does not help in forecasting the future.”

But one thing is for sure. Great projects take time. Bennett says, “Our piece of advice is to be patient.”

EXPERIENCE MAKES A DIFFERENCE

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naricleveland.com NARI 9

TRADE TRANSFORMATIONS

Tapping into Technology FIND OUT HOW ARTIFICIAL INTELLIGENCE IS RESHAPING THE REMODELING INDUSTRY AND ALLOWING PROFESSIONALS TO ELEVATE CLIENT SERVICES AND EFFICIENCY.

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10 NARI Remodel Ohio | Fall/Winter 2023

or siding, Kamis prompts the AI in his CRM, which he can access by mobile device. He doesn’t even have to type because of voice capabilities. “Then, I can immediately send those images and information to my client directly from the program,” he says.

Now, one of Absolute Roofing’s partner banks is leveraging AI to fast-forward finance underwriting. “It used to be financing bigger projects would take a few weeks, but now we can literally get an answer in 10 seconds to find out whether they are approved,” Kamis relates. “Then, clients can actually sign the loan agreement on their phone and get the financing right there. It’s quick and accurate.”

One of the cloud-based photo programs Kamis uses also adopted AI. “We have about 3 million photos from over the years in that cloud and I can put in any parameter and it will pull up those images,” he explains.

Aside from utilizing AI to harvest data, Kamis has used ChatGPT to help write presentations. But the real focus at his business now is rolling out a program with AI capabilities that will allow

prospects to type in their address and receive instant measurements of their home through satellite and the cost of their desired project.

“The customer can use it whenever they want. At 2 a.m. they can get an estimate,” Kamis relates. “They can choose colors and materials — all of that information is populated. They sign a contract, apply for financing and all of that is sent to us.”

Essentially, AI can alleviate mundane administrative duties and harvest specific data from vast archives. And Kamis, so far, has explored mainly the business angle of AI. The design possibilities include generating 3-D renderings on the spot so clients can see a new space come to life.

Kamis says, “AI is going to completely change the industry within two years, and easily even faster than that. I’m excited for the industry as a whole because it is going to make business more efficient and hopefully more contractors will get on the AI train because our society as a whole is changing because of it.”

— KH

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rtificial Intelligence (AI) is all around us — you hear more and more about how it’s transforming our every lives. What does that mean for the remodeling industry?

“It’s a game changer,” Chris Kamis says of deploying AI tools in his Clevelandbased business, Absolute Roofing. An early adopter, “I believe in it 100% and we’ve just scratched the surface.”

About nine months ago, Kamis started playing with tools like OpenAI’s ChatGPT. Then, the engineers behind the proprietary customer relationship management (CRM) software Absolute Roofing uses rolled out an AI plug-in.

Kamis was all in.

Basically, the tool is a mega-powered internal data search engine that spits out detailed results in seconds. For example, Kamis can request addresses of every client in a given ZIP code who had green shingles installed in the last 20 years. “I put that prompt in and in a second, I have it all.”

When visiting with a client who asks to see “after” pictures of a certain roofing style

REMODELING 101

Inspiring Interior Designs GET THE SCOOP ON WAYS TO UPDATE YOUR HOME FOR STYLISH, EVERYDAY LIFE.

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hat feels warmer, stays organized, works smarter and functions just for you? Your home in 2023, if you follow home renovation trends on the scene and those emerging as in-demand projects.

Here’s a look at how NARI designers are transforming today’s spaces.

GET ORGANIZED

Creative storage, functional nooks, hideaways for appliances and all things tidy. “One of the biggest things people are prioritizing is organization — closets, garages, pantries — it’s a big trend now,” says Cortney Kalfas, vice president, R.A. Kalfas Construction, Strongsville. “It’s not necessarily about the containers, but how shelving is laid out, how closet systems are designed, which is huge for master suites and even general bedrooms. People like the idea of decluttering.”

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TEMPTING TILE

“We are seeing lots of interesting tile come into the market like hexagon shapes with eclectic coloring that takes you from one hue to the next as a gradient,” says Brian Pauley, owner of Remodel Me Today in Olmsted Falls.

Textured tiles add dimension, mosaics build quintessential patterned accent wall pieces. Large format subway tiles are a clean-faced take on the classic, and modern design and production techniques offer selections that look just like marble— without the maintenance.

“We’ve done a number of bathrooms with 2-by-4-foot tile that looks like marble but it’s actually porcelain,” Pauley says,

calling out the benefit of going big: fewer grout lines to scrub.

FLOORS THAT FEEL LIKE REAL WOOD

Luxury vinyl plank (LVP) flooring products have been on the market for some time and grown in demand for their durability, wipe-ability and overall functionality. Puddles from wet feet and juice spills won’t threaten its integrity, which is not the case with authentic hardwood.

“LVP products are becoming even more realistic looking,” Pauley says. “They also have a hand-scraped feel to them, so even when you walk on them with bare feet, the surface feels like real hardwood.”

Between LVP and tile modeled to resemble hardwood, go for the vinyl plank, Pauley advises. “Tile has a way to go yet,” he says.

THE MULTIFUNCTIONAL HOME OFFICE

Dedicated workspaces are still a big ask, with hybrid schedules and in some households, two at-home office-bound adults. “They just want that separation from the home so when they are in that space, it’s about work,” Kalfas says, relating that noise insulation and a door are some features that earn props.

Where to situate a home office? “We’re getting creative,” Kalfas says of a repurposeand-reinvent strategy. That can involve finishing off a section of the basement, investing in an addition, framing in a loft area, or dividing a large spare bedroom into two spaces. “The idea is to separate it from the main living space,” she says.

THE SINK WORKSTATION

More homeowners are requesting a secondary prep sink, a smaller cousin to the main vessel. That might be incorporated into a generous-sized island, adjacent coffee bar/barware space or abutting the larger sink. “In the kitchen, we’re going commercial grade with appliances, in general, and sinks are more of a workstation,” Kalfas says.

And regarding sink style, there’s a move away from the farmhouse apron sink, notices Dan Bennett, who co-manages the remodeling division of Bennett Builders & Remodelers, Westlake. “There was a period where the farmhouse kitchen was extremely popular, and we are not seeing that as much — it’s phasing out,” he says.

WALLPAPER IS BACK

Texturized wall coverings in neutrals or statement patterns are making a strong comeback, Bennett says. “Wallpaper is definitely hot,” he says. “That includes wallpapering an entire room or an accent wall.”

COLORS GO BOLDER, WARMER

Trading muted neutrals for a deep accent wall adds interest as a departure from the last years’ of gray-on-gray-on-gray. “Earthy colors are in now, which is a huge change from the last 10 years,” Kalfas says. “We’re getting more into the browns, greens and creamy whites.”

Green is on the scene in a big way — and in the kitchen, as painted cabinets.

And Pauley says “bright pops of color like orange-reds are trending.”

— KH naricleveland.com NARI 11

REMODELING ROI

FETCHING A HIGH RETURN Experts identify ideal projects and offer advice to approaching a renovation project with a balance of cost, lifestyle and resale value.

BY KRISTEN HAMPSHIRE

12 NARI Remodel Ohio | Fall/Winter 2023

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HOW LONG WILL YOU STAY IN YOUR HOME? Is the floor plan missing everyday conveniences that would make living life easier? If you plan to spend on a home remodeling project or new addition, what is your definition of return on investment (ROI)? It’s different for everyone.

“For my clients, the ROI is improving their lifestyle,” says Frank Makoski, president, Makoski Construction & Remodeling, Chesterland. “The value is not only what they are investing but how a project will change their lives.”

Certainly, there are projects that boost your resale price. The annual 2023 Cost vs. Value Report by Remodeling compares the average price of 22 remodeling projects in 150 U.S. markets. Five of them offer an ROI of 100% or more.

Those include an HVAC conversion, new garage door, exterior stone veneer, entry door replacement and siding. Also notable are minor kitchen remodels with an average price tag of $26,790 — significantly less than an all-out luxury upgrade — and window replacements.

The report says you’ll get “good ROI” from bathroom renovations, deck additions and hardwood floors.

“A lot of this has to do with curb appeal,” says Dan Hurst, owner and COO of Hurst Design-Build-Remodel, Westlake.

“And while there is value to renovating bathrooms and kitchens, it’s easy to spend a lot of money in those rooms so you can end up with a lower return than when you focus on minor updates.”

ROI ultimately depends on selections during the design process. If you spend less and create a big impact, you’ll get more value out of the project in the end. It’s all about choices.

Makoski says, “I tell my clients, it’s like I’m pushing a shopping cart through the grocery store, and you’re putting all this stuff in the cart. At some point, you have to check out. It’s up to the client to realize what they want and what they can live without.”

A realistic budget is key. So is quality. “It’s not all about the price,” says Chris Kamis, president, Absolute Roofing, Cleveland.

“Choose your remodeler wisely,” he says.

“Your remodeler will help you set a budget based on what you want. For example, people say, ‘I have $50,000 for a kitchen,’ but based on their requests, it will cost $80,000. Budgeting is a process.”

To stay in their lane, clients have to switch out selections and prioritize what amenities matter most — including the return you’ll realize from deciding on Flooring A vs. Flooring B. Back to the shopping cart, sometimes you must put items back on the shelf because they looked appetizing at first but it’s an extra ingredient you can spare.

Here, NARI remodelers and construction experts share what value means in a renovation project and what factors to consider.

IRST ON THE LIST: KITCHEN F AND PRIMARY BATH

Kitchens and bathrooms generally deliver a fair return, but materials and appliance selections factor into the value you’ll actually get out of these projects, Hurst says. These are the most popular renovation projects for most remodelers.

But the reason most people pursue a kitchen or primary bathroom renovation is because they want what they want.

It’s not always about how much they’ll get back when they sell, whenever that is. Though, when a client tells Hurst they’re living in their “forever home,” that changes the approach and meaning of ROI. “We see people investing in their dream kitchen or master suite bathrooms to make it the way they want it for the long-term,” he says.

“Every day, you use the kitchen and bathroom, so you are getting joy out of it constantly, and what is that worth?” Hurst adds. “At the end of the day, our homes are where we spend so much time, so naricleveland.com NARI 13

REMODELING ROI

14 NARI Remodel Ohio | Fall/Winter 2023

with light, ceramic flooring and vinyl wallpaper. This is not the spa bathroom depicted on HGTV, but if you’re living with an outdated small bathroom, the investment in these renovations can get your money back with an estimated 66% ROI, according to the report.

LOOK OUT

Exterior renovations that elevate curb appeal are ROI wins, with roofing, siding and doors hovering at an 80% to 85% return, Kamis says. “Roofing depends on the house you have, but it can really change the appearance of a home and it’s extremely important — it’s essential.”

Designer appeal with metal, slate and architecturally appealing standing seam comprise about 20% of the market, where these looks used to appeal to about 5% of clients, Kamis says. And if you can only do one exterior upgrade, go for the front door.

“That is where you will get the best return on your investment,” he notes.

Other exterior upgrades that can pay off include garage doors or adding cultured stone for a mixed-materials finish that appeals to homebuyers. Hurst says, “Those projects are always the top of ROI ratings, ranking from 80% to 100% return.

WHAT’S MISSING?

Where’s the primary suite, and what about the laundry mudroom space that serves as a drop-spot? Is there a home office? These are some amenities people want in any home, so to build value into a house, first start with features that do not exist.

“There are a lot of essentials in a home that clients are looking for today, so sure, you could add a family room addition.

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why not make them beautiful, smart and functional to improve quality of life?”

If you plan to sell in the near future, stick with the standard, Kamis suggests. Will a buyer immediately recognize that the granite countertops you selected are “grade Z,” the most rare and costly option? No. Will a buyer looking at the tile backsplash you selected identify that it’s a custom design sourced from Italy? Nope. But if these are selections you want because your definition of ROI is loving your kitchen life, then the sky’s the limit.

Ultimately, if you plan to stay in the home for the foreseeable future, go into the renovation with a goal to make it yours.

But if selling or flipping a property is the goal, Kamis says to keep in mind, “Houses that are more standard sell immediately and the ones with more exotic finishes tend to sit on the market longer.”

The same approach is true in the primary suite. While a freestanding tub is growing in popularity, if a renovation will involve removing a dated tub-shower combo, the best ROI is to replace it with a luxury shower with multiple shower heads and possibly a steam room, Makoski says.

Tile updates including larger-format styles that mimic marble can deliver a high-end look for a lower price point while providing just as much aesthetic impact and enjoyment. Storage and organizing features are also a win.

In a value-driven bathroom upgrade in Remodeling’s report, updates that get the most ROI cost an average total of $24,606 for a 5-by-7-foot space. It includes replacing fixtures, ceramic tile, a standard white toilet, solid-surface vanity with sink, recessed medicine cabinet

But does a buyer really want that?”

Makoski relates, sharing an experience that illustrates how to prioritize renovation investments. A client initially approached him with a request to renovate the primary bedroom and family room. “But there were other deficiencies in the house that would improve their lifestyle.”

Namely, a hallway off the back of the garage led into a family room with no transition. “I asked, ‘Where do you put your shoes and coat?’” Makoski relates.

The client switched gears and moved from a job that would have cost double to reconstructing this area into a functional space. “He told me, ‘It makes the whole family’s lifestyle so much better.’ That’s more rewarding than anything.”

Rather than getting carried away by Pinterest and Houzz inspo pics that showcase resort-level amenities, stay within the lanes of what your home needs to make it function for you. “There are houses that do not have anything lacking, but the lifestyle is still not quite right,” Makoski says.

While a new addition might not deliver a huge return, that depends on the existing floor plan, points out Dan Bennett, who co-manages the remodeling division of Bennett Builders & Remodelers, Westlake.

“In homes where there are three bedrooms and one and a half bathrooms, adding another bed/bath will provide a good ROI,” he says.

Still, Bennett receives many calls for additions and those requests have nothing to do with ROI. “People are looking for additional square footage, and maybe they’ve gone out shopping for homes and they can’t find what they are looking for,” he relates. “And, even if they do, they will have to remodel it, so instead they decide to add to their existing home.”

Many of those projects are two-story additions that expand the downstairs kitchen or living space and offer room for a primary suite above, Bennett describes.

Also, some clients’ purpose for an addition is work-related. “We get calls for workspaces like private offices,” he says.

And for many homeowners, a remodeling project is about upgrading their home to the way they live today.

“Everyone’s situation is unique,” Hurst says. “Maybe you’re a growing family, an aging family or becoming an empty nester.

The way you use your home evolves over the course of your life and we want to adapt that to meet those needs.”

FIND IT HERE

15 Member Specialties 17 Membership Directory 20 Code of Ethics 21 Certified Professionals

RESOURCE GUIDE MEMBER SPECIALTIES FALL/WINTER 2023

CONTRACTORS Additions

Cabinet-S-Top................................................330-239-3630 Dover Home Remodelers Inc...................... 440-777-7555

Absolute Roofing and Construction Inc......216-898-1563 Artistic Renovations....................................... 216-520-0838 Dover Home Remodelers Inc...................... 440-777-7555 Hurst Design Build Remodel........................440-234-5656 R.A. Kalfas Construction.............................. 440-238-5498 R.B. Schwarz Inc. .......................................... 440-729-2480

Carpenter Contractor

Basement Remodeling

Commercial Remodeling

Dover Home Remodelers Inc...................... 440-777-7555 Hurst Design Build Remodel........................440-234-5656 R.A. Kalfas Construction.............................. 440-238-5498

Bathroom Remodeling

ISTOCK

Cabinets & Countertops

Absolute Roofing and Construction Inc.......216-898-1563 Artistic Renovations....................................... 216-520-0838 Cabinet-S-Top................................................330-239-3630 Dover Home Remodelers Inc...................... 440-777-7555 Hurst Design Build Remodel........................440-234-5656 R.A. Kalfas Construction.............................. 440-238-5498 R.B. Schwarz Inc. .......................................... 440-729-2480

Dover Home Remodelers Inc...................... 440-777-7555

Closet Systems

California Closets.......................................... 216-741-9000 R.A. Kalfas Construction.............................. 440-238-5498 Absolute Roofing and Construction Inc........216-898-1563

Custom Homes

Dover Home Remodelers Inc...................... 440-777-7555

Decks & Porches

Doors

Window Nation................................................ 888-817-7551

Dormers & Extensions

Absolute Roofing and Construction Inc......216-898-1563

Energy Conservation

Suntrol Co. ................................................... 800-466-8468

Fireplaces

Dover Home Remodelers Inc...................... 440-777-7555

Garage Construction

Dover Home Remodelers Inc...................... 440-777-7555

Garage Door Motor Operators

Action Door................................................... 330-928-2727

Absolute Roofing and Construction Inc......216-898-1563 Dover Home Remodelers Inc...................... 440-777-7555

Garage Doors

Design & Build

General Contracting

Dover Home Remodelers Inc...................... 440-777-7555 Hurst Design Build Remodel........................440-234-5656

Action Door.....................................................330-928-2727 Absolute Roofing and Construction Inc......216-898-1563 Dover Home Remodelers Inc...................... 440-777-7555 R.A. Kalfas Construction.............................. 440-238-5498 R.B. Schwarz Inc. .......................................... 440-729-2480 naricleveland.com NARI 15

Commercial, Residential & Industrial Standing Seam Metal Roofing.

Collaborating with builders & contractors, delivering unparalleled attention to detail.

Glass Coating & Tinting

Suntrol Co. ................................................... 800-466-8468

Green Products

Absolute Roofing and Construction Inc...... 216-898-1563 Suntrol Co. ................................................... 800-466-8468

Gutters & Downspouts

Absolute Roofing and Construction Inc........216-898-1563

Handicap Remodeling

Dover Home Remodelers Inc........................440-777-7555

Insurance Restoration

Absolute Roofing and Construction Inc........216-898-1563

Kitchen Remodeling

Artistic Renovations...................................... 216-520-0838 Cabinet-S-Top............................................... 330-239-3630 Dover Home Remodelers Inc...................... 440-777-7555 Hurst Design Build Remodel........................440-234-5656 R.A. Kalfas Construction.............................. 440-238-5498 R.B. Schwarz Inc. .......................................... 440-729-2480

440-313-5799 Middlefield

windsormetalroofingoh.com

Patio & Porch Enclosures

Dover Home Remodelers Inc...................... 440-777-7555

Roofing

Absolute Roofing and Construction Inc........216-898-1563

Siding

Absolute Roofing and Construction Inc........216-898-1563 Window Nation................................................ 888-817-7551

Skylights

[ HISTORIC ] HOMES [ HISTORIC HOMES ]

W H O L E - H O U S E R E N OVAT I O N S

•

ADDITIONS

W H O L E - H O U S E R E N OVAT I O N S

•

•

KITCHENS

ADDITIONS

•

B A T H R O O MSunrooms S

•

KITCHENS

•

[ HISTORIC HOMES [ HISTORICMODERN ]] HOMES FAMILIES

W H O L E - H O U S E R E N OVAT I O N S

•

W H O L E - H O U S E R E N OVAT I O N S

ADDITIONS

•

ADDITIONS

•

•

KITCHENS

KITCHENS

•

•

BATHROOMS

MODERNFAMILIES FAMILIES MODERN [ HISTORIC HOMES ] •

ADDITIONS

•

KITCHENS

•

Dover Home Remodelers Inc...................... 440-777-7555

BATHROOMS

BATHROOMS

MODERN FAMILIES

W H O L E - H O U S E R E N OVAT I O N S

Absolute Roofing and Construction Inc........216-898-1563

BATHROOMS

Water Damage Repair & Restoration

Absolute Roofing and Construction Inc........216-898-1563

Whole House Renovation

Absolute Roofing and Construction Inc........216-898-1563 Dover Home Remodelers Inc...................... 440-777-7555 Hurst Design Build Remodel........................440-234-5656 R.B. Schwarz Inc. .......................................... 440-729-2480

MODERN FAMILIES

Window Treatments

[ HISTORIC HOMES ]

Suntrol Co. ................................................... 800-466-8468

Custom Remodeling and Fine Custom Remodeling and Fine Custom Remodeling and Fine Home Renovations Custom Remodeling and Fine Home Renovations Home Renovations

Windows

Window Nation...............................................888-817-7551

Custom Remodeling and Fine Home Renovations

MODERN FAMILIES

Windows & Doors

Home Renovations

Absolute Roofing and Construction Inc...... 216-898-1563

Exacting craftsmanship and • meticulous A D D I T I O N S attention • KITCHENS • BATHROOMS Dover Home Remodelers Inc...................... 440-777-7555 WUHSOEcraftsmanship LExacting ER-EHN OO UV SA Ecraftsmanship OS V A T• I Ometiculous Sand DN D ISTattention IO CH AR TH O SM S and W H O LExacting E-HO TRIEONN AND D •I Tmeticulous IAO • NS Kattention I T• C K HIET N S E N• S B•A TBH OROOM to every detail, every job. craftsmanship meticulous W H O LExacting E - HW OH EO NUOSto VEcraftsmanship Aevery OONVSand ASand Devery D TAIDODjob.

NI TSIattention K I• T C • •B ABTAHT H RO OOMMSS Exacting LE ER -H RTEI N A T I•O N • I meticulous O •N S attention KH I TECN HS ENS RO detail, toUOSevery detail, every job. to every detail, to everyevery detail,job. every job.

TRADE-RELATED SERVICES W H O L E - H O U S E R E N OVAT I O N S

MCR, CRPM UDCP, CKBR

216.952.9801 ~• www.rbschwarzinc.com

Insurance

216.952.9801 ~• www.rbschwarzinc.com 216.952.9801 ~• ~ www.rbschwarzinc.com 216.952.9801 • www.rbschwarzinc.com 216.952.9801 ~• www.rbschwarzinc.com clevmag-nov-2014schwartz8.25x11.125.indd 1

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Custom Remodeling and Fine Home Renovations 16 NARI Remodel Ohio | Fall/Winter 2023 CustomCustom Remodeling and Fine and Fine Remodeling Renovations CustomHome Remodeling and Fine Home Renovations

clevmag-nov-2014schwartz8.25x11.125.indd 1

clevmag-nov-2014schwartz8.25x11.125.indd 1

Custom Remodeling and Fine

Katzbach Insurance Agency Inc. ...................440-835-1770 12/2/14 9:31 PM

12/2/14 9:31 PM

12/2/14 9:31 PM

12/2/14 9:31 PM

12/2/14 9:31 PM

RESOURCE GUIDE

MEMBERSHIP DIRECTORY CONTRACTOR

3rd Generation Home Improvement Inc. Michael Scaperato 35835 Vine St., Eastlake, OH 44095 440-942-0001, 3rdgenerationhomeimprovements.com A Glass Block Vision 5959 Dave Villoni Carsten Road, Medina, OH 44256 330-321-4251, aglassblockvision.com

Absolute Roofing and Construction Inc. Chris G. and Michael T. Kamis 12301 Sprecher Ave. Cleveland, OH 44135 216-898-1563 • FAX 216-898-1853 mkamis@absoluteroofing.com absoluteroofing.com

Northeast Ohio’s most trusted roofing company. With 35-plus REGIONAL years of operation, we are NARI CONTRACTOR OF THE YEAR committed to excellence in WINNER craftsmanship. From roofing, siding and additions to historic restoration-renovation, we are truly a full-service company. First-place category winner of the prestigious NARI CotY award 19 years in a row. Named one of the top 100 roofing contractors in the nation in 2012 by Roofing Contractor magazine and awarded a Big 50 designation by Remodeling Magazine. We have three HAAG-engineering-certified roof inspectors on staff to meet your storm/hail damage needs.

2020

Alair Homes Hudson David Nystrom 10 W. Streetsboro St., #201, Hudson, OH 44236 440-893-9600, alairhudson.com All American Gutter Protection Josh Elliott 7336 Whipple Ave., North Canton, OH 44720 888-323-8090, allamericangutterprotection.com All Construction Services Dave Lehotan 945 Industrial Pkwy. N, Brunswick, OH 44212 330-220-6666, allconstructionohio.com American Plaster & Drywall Nicholas Foley 711 W. Bagley Road, Suite R4, Berea, OH 44017 440-333-6208, americanplasterinc.com American Wood Reface Inc. Jason Hicks 854 Medina Road, Medina, OH 44256 800-645-4594, woodreface.com Artistic Renovations of Ohio LLC Kenneth Perrin 12333 Ridge Road, #1B, North Royalton, OH 44133 216-520-0838, artisticreno.com Bennett Builders & Remodelers Terry Bennett 27899 Clemens Road, Westlake, OH 44145 440-835-3277, bennettbuilders.com Brad Smith Roofing Co. Inc. Brad Smith 24550 Sperry Dr., Westlake, OH 44145 440-835-3377, bradsmithroofing.com Cabinet-S-Top Inc. Betty Nairn 1977 Medina Road, Medina, OH 44256 330-239-3630, cabinet-s-top.com Carrieri Construction Inc. Michael Carrieri 11133 W. Sprague Road, North Royalton, OH 44133 440-842-6718, carriericonstruction.com

Action Door

Dino Mastantuono 201 E. Granger Road Brooklyn Heights, OH 44131 216-739-3667 • FAX 216-739-3680 action-door.com Since 1968, Action Door has been the leader in the garage door industry. With more than 70 trucks on the road every day, we are always close to you. Action Door’s new residential garage doors have many new colors, styles and windows to pick from. New residential motor operator options include LED lighting and battery back up, Wi Fi and have cameras attached. For garage door service and more, call Action Door!

AD Remodel LLC Andy Demian 8986 Lindbergh Blvd., Olmsted Falls, OH 44138 440-476-9370, ad-remodel.com Advance Design and Remodel Andy Ieropoli, CR 29299 Clemens Road, Ste 1-C, Westlake, OH 44145 216-544-0455, advanceremodel.com

*AS OF OCTOBER 10, 2023

Chagrin River Co. Mike Staffileno 9311 Wisner Road, Chardon, OH 44024 440-729-7270, chagrinriverco.com Closet Factory Bob Pietrick 5305 Commerce Pkwy. W, Cleveland, OH 44130 216-362-4660, closetfactory.com/cleveland Curb Appeal Painting Andrew Smola 26351 Curtiss Wright Pkwy, Suite C Richmond Hts., OH 44143 216-291-2422, curbappealpainting.com D&D Home Improvement Mark Babarick 3883 Baird Road, Stow, OH 44224 330-688-5542, ddhomeimprovement.net Desborough Construction John Desborough 3335 Teresa Ct., Perry, OH 44081 440-259-1050, desboroughconstruction.com

Dover Home Remodelers Inc.

James C. Orr Jr., MCR, CLC 29341 Lorain Road North Olmsted, OH 44070 440-777-7555 • FAX 440-777-8188 Since 1984, Dover Home Remodelers has been at the forefront of grand and elaborate remodeling projects.

In addition to our design talents, we can transform any size living space and even perform general maintenance.

Our professionalism remains at the highest level. For any project, small or large, call us today!

Dream Home Construction Scott & Yvonne Burton 13980 Claridon Park Dr., Chardon, OH 44024-9468 440-285-8516, dreamhome-construction.com Eagle Design & Construction Daniel Garry 2538 Circle Dr., Painesville, OH 44077 440-223-7755, eagledesignconst.com Element Design Build Remodel Vlatko Demrovski 6721 Chittenden Road, Hudson, OH 44236 330-523-6919, neohomerenovations.com FA Makoski Construction & Remodeling Frank Makoski 11139 Caves Road, Chesterland, OH 44026 440-729-1158, makoski.com First Class Construction, Inc. Matthew Urbas 325 Park Road, Painesville Twp. OH 44077 440-391-0060, fccoh.com Floor Coverings International Jen Toth 681 Moore Road, #E, Avon Lake, OH 44012 440-225-3944, floorcoveringsinternational.com Forest City Builders Group LLC Stefan Mendrea P.O. Box 91, Hinckley, OH 44233 330-441-0263, forestcitybuilt.com Frank’s Custom Remodeling Ltd. Frank Pajcic, III 2718 Lucerne Ave., Parma, OH 44134 440-759-0985, frankscustomremodeling.com Golden Hammer Remodeling Group Donald Foldesy 39327 Thornfield Drive, Avon, OH 44011 440-934-6307, goldenhammer440.com Green Home Solutions Pat Caporossi, Gabriel DeJesus 4900 Brookpark Road, Cleveland, OH 44134 216-459-8800, ghsohio.com The Hall Design Group John Hall 547 E. Washington St., Chagrin Falls, OH 44022 216-870-2644, thehalldesigngroup.com naricleveland.com NARI 17

RESOURCE GUIDE HTZ Construction Inc. Lori Bryant 10077 Acme Road, Rittman, OH 44270 440-588-8644, htzconstruction.com

MD Disaster Services, Inc. Donna Brewster 7595 Tyler Blvd., Mentor, OH 44060 440-510-8884, livingspaceconstruction.net M.R. Plank Construction Michael Plank 100 Pettit Road, Hudson, OH 44236 216-292-7582, mrplank.com

Hurst Design Build Remodel

Pat Hurst, Owner/CEO, MCR, GCP Dan Hurst, Owner/COO, MCR, CRPM, CLC 26185 Center Ridge Road Westlake, OH 44145 440-234-5656 • FAX 440-234-5747 hurstremodel.com Hurst Design Build Remodel, an award-winning, full-service design-build firm, specializes in combining innovative design solutions and expert craftsmanship into one seamless experience. Let us create the perfect kitchen, bath, addition, basement or renovation for you.

The Fine Art of Reinventing Home.

Infinity from Marvin - Cleveland Jon Hammer 16900 Bagley Road, Middleburg Heights, OH 44130 440-243-5000, infinitywindowsohio.com J.P. Grabenstetter Construction LLC Cheryl Pratt 1188 Meadow Sq., Akron, OH 44333 330-850-1574, jpgrabenstetter.com J.R. Luxury Bath and Plumbing John Weddell 6739 Wise Ave. NW, North Canton, OH 44720 330-494-2365, jrluxurybath.com JEMM Construction LLC Mark Maltry Jr. 200 Blackbrook Road, Painesville, OH 44077 440-358-0008, jemmconstruction.net Joyce Factory Direct & Bath Planet Todd Schmidt 1125 Berea Industrial Pkwy., Berea, OH 44017 440-243-5700, joycefactorydirect.com

NEO Custom Closets Tony Smolinski 5400 State Road, Cleveland, OH 44134 216-925-3437, neocustomclosets.com Neubert Painting Inc. John Neubert 15401 Commerce Park Dr., Brookpark, OH 44142 216-529-0360, neubertpainting.com NHD Construction & Design Aaron Strang 11476 Hawke Road, Suite D, Columbia Station, OH 44028 440-748-2658, newhorizon.com North Coast Accessible Homes Mike Murar 14221 Broadway Ave., Cleveland, OH 44125 216-365-2614, northcoastaccess.com Odell Construction Inc. Justin Odell, CR 871 Canterbury Road, Unit F, Westlake, OH 44145 440-471-7935, odellconstructioninc.com Ohio Basement Systems Adrienne Robenstine 8295 Darrow Road, Twinsburg, OH 44087 330-425-0797, ohiobasementsystems.com Ohio Garage Interiors Scott Gleske 5231 Spruce Pointe Lane, Brunswick Hills, OH 44212 440-520-9370, ohiogarageinteriors.com Ohio State Waterproofing Paul Trecarichi 365 East Highland Road, Macedonia, OH 44056 330-467-1055, ohiostatewaterproofing.com

LoGrasso Deco Co. Inc. and Kitchens by LoGrasso Ronald LoGrasso 24300 Solon Road, Bedford Heights, OH 44146 440-232-2366, kitchensbylograsso.com Lux Home Remodeling Dan Margin 9360 Liberty Road, Twinsburg, OH 44087 440-655-8370, luxhomeremodel.com Luxury Heating Co. Paul Samek 5327 Ford Road, Elyria, OH 44035 440-366-0971, luxuryheatingco.com Chris Margevicius 17813 Ingleside Road, Cleveland, OH 44119 216-346-7900 18 NARI Remodel Ohio | Fall/Winter 2023

Robert B. Schwarz, MCR, CRPM, UDCP, CKBR 12944 S. Woodside Drive Chesterland, OH 44026 216-952-9801 • 440-729-2480 rbschwarzinc.com R.B. Schwarz Inc. restores historic homes for modern families. Specializing in kitchen and bathroom remodeling and full-house renovation, Schwarz excels at maintaining historical integrity of gracious homes in Northeast Ohio. The same team of meticulous craftsmen have been working together since 1987. Their technical competency and professionalism ensure the success of every job.

Radiant Windows LLC Mike Shadoan 13230 Schiller Road, Oak Harbor, OH 43449 440-230-4291, radiantwindows.com

Remodel Me Today

Brian Pauley 25564 Bagley Road, Olmsted Falls, OH 44138 440-249-7665 remodelmetoday.com

Paradise Renovation & Repair Richard Kasunic Jr. 5261 state Route 305, Southington, OH 44470 216-313-6298

Klassic Custom Decks Phillip Klonowski 2921 Center Road, Brunswick, OH 44212 330-468-3476, klassicdecks.com Leisuretime Warehouse Ted Dellas 30140 Lakeland Blvd., Wickliffe, OH 44092 440-623-7554, leisuretimewarehouse.com

R.B. Schwarz Inc.

R.A. Kalfas Home Improvement Inc. Cortney Kalfas 12001 Prospect Road Strongsville, OH 44149-2935 440-238-5498 • FAX 440-238-6255 rakalfas.com

R.A. Kalfas Construction is a family-owned and -operated general contractor located in Strongsville. A recognized and trusted name throughout the Cleveland area for more than35 years, we are a full-service remodeler,offering architectural services and interior/exterior design services. R.A. Kalfas is a goodstanding member of the Cleveland Better Business Bureau, NARI, the HBA and the Strongsville Chamber of Commerce.

Currently dreaming of a new kitchen or bath? Visit our showroom to find quality cabinetry, tile, fixtures, flooring and an award-winning design staff to help guide you or your client on the design decisions from beginning to end. Remodel Me Today is a consumer, builder and remodeler’s showroom that also offers design build services, if desired.

SemBro Design & Supply Vitaliy Tkach 16035 Industrial Pkwy., Cleveland, OH 44135 216-777-7925, sembrodesigns.com

RESOURCE GUIDE Ferguson Bath & Kitchen Gallery Steven Caldwell 24441 Miles Road, Warrensville Heights, OH 44128 216-825-2200, ferguson.com

Suntrol

John Hansen 5075 Taylor Drive, Suite D Cleveland, OH 44128 800-466-8468 • sales@suntrol.com suntrol.com Choose award-winning Suntrol.

• Improve energy savings & UV protection.

• Enhance privacy & interior design.

• Prevent bird-collision deaths.

• Enhance safety & security.

Lifetime Limited Warranty. 90-day Satisfaction Guarantee. Book a free consult at suntrol.com.

TAG Renovations LLC Marc Beas 6755 Engle Road, Middleburg Heights, OH 44130 440-212-7703, tagrenovation.com Tamer Construction Inc. John Tamer 6134 State Road, Parma, OH 44134 440-886-4700, tamerconstruction.com TH Custom Hardwood Timothy Palermo 1438 Barn Run Drive, Valley City, OH 44280 330-225-2800, thcustomhardwood.com Thermal Construction Laura McGuire 33700 Lakeland Blvd.., Eastlake, OH 44095 440-946-1007, thermalc.com Toth Painting Solutions Inc. Kristopher Toth 210 Hayes Dr., #E, Brooklyn Heights, OH 44131 216-459-8684, tothpainting.com Turning Point Builders Ryan Brown 2413 N. Cleveland Massillon Road, Bath, OH 44333 888-285-8798, turningpointbuilds.com Unique Home Solutions Inc. Carrie Fitzwater 6925 Engle Road, Suite E, Middleburg Heights, OH 44130 800-800-1971, uniquehomesolutions.org

Window Nation

Visit one of our design centers: 4350 Renaissance Parkway, Warrensville Heights 4760 Grayton Road, Cleveland 2255 Mentor Ave., Mentor 216-472-1456 windownation.com Window Nation has grown to become the third-largest window retailers as ranked by Window and Door Market Magazine. A family-owned business by Cleveland natives, Harley and Aaron Magden take great pride in offering locally made windows and doors installed by factory-trained and certified professionals. Window Nation has installed nearly 2 milion windows in more than 150,000 homes and backs all products with comprehensive warranties. Call Window Nation today to set up a FREE, no-obligation, in-home or virtual estimate, good for up to a year.

Window Universe Andy Sykora 17411 Detroit Ave., Lakewood, OH 44107 440-536-8116, windowuniversecleveland.com

SUPPLIER/MANUFACTURER ABC Supply Co. Inc. - Cleveland Leo O'Connor 4855 W. 130th St. Suite 1, Cleveland, OH 44135 216-362-1400, abcsupply.com Active Plumbing Supply Debbie Armstrong 216 Richmond St., Painesville, OH 44077 440-352-4411, activeplumbing.com Apollo Siding Supply Inc. Dennis Reber 38396 Apollo Pkwy., Willoughby, OH 44094 440-942-4647, apollosupply.com Carter Lumber Charlie Ash 172 North Case Avenue, Akron, OH 44305 330-784-5441, carterlumber.com

Universal Windows Direct Inc. Joe Becony 24801 Rockside Road, Bedford Heights, OH 44146 216-543-3814, universalwindowsdirect.com

Choice Cabinet Jessica Ricard 4856 Richmond Road, Warrensville Heights, OH 44128 216-378-2828, choicecabinet.com

USA Insulation Co, Inc./USA Enterprises Inc. Jack Jones 31920 Vine St., Willowick, OH 44095 440-602-4107, usainsulation.net

Chuck-It Containers LLC Chuck Whitfield 2919 E. 37th St., Cleveland, OH 44115 216-441-3333, chuckitcontainers.com

USA Waterproofing & Foundation Repair Steve Rusk 1632 Enterprise Pkwy., Unit O, Twinsburg, OH 44087 800-872-1799, usawaterproofing.com

Daltile Randy Bowlin 900 Resource Dr., Brooklyn Heights, OH 44131 216-661-4994, daltile.com

Village Construction Doug Mocny 9040 Osborne Dr., Mentor, OH 44060 440-974-7659, thevillagegroup.com

DAP Products Inc. Bill Longo 3735 Green Road, Beachwood, OH 44122 440-520-6522, dap.com

Firenza Stone Ray Cellura 33205 Curtis Blvd., Eastlake, OH 44095 440-953-8883, firenzastone.com First Choice Exteriors John Yoder 7051 state Route 83, Holmesville, OH 44633 330-674-7051, firstchoiceexteriors.com Hamilton Parker Gabriel Cantrell 1100 Resource Dr., Brooklyn Heights, OH 44131 216-351-2030, hamiltonparker.com The Hardwood Lumber Co. Ray Yoder 13813 Station Road, Burton, OH 44021 440-834-3420, hardwood-lumber.com The Home Depot James Polish 9000 Brooktree Road, #300, Wexford, PA 15090 330-233-2265, homedepot.com Kohler Co. Amanda Karhoff 769 Norton Dr., Tallmadge, OH 44278 330-208-6990, kohler.com Mentor Lumber & Supply Co. Inc. Rick Yaeger 7180 Center St., Mentor, OH 44060 440-255-8814, mentorlumber.com Moen Inc. John Seelie 25300 Al Moen Dr., North Olmsted, OH 44070 216-385-8500, moen.com Mont Surfaces by Mont Granite Inc. Carol Payto 6130 Cochran Road, Solon, OH 44139 440-287-0101, montgranite.com National Design Mart Jennifer Gonzalez 2255 Medina Road, Medina, OH 44256 330-721-1914, nationaldesignmart.co Ohio Bath Solutions LLC DBA Bath Fitter Aaron Gross 7465 Worthington-Galena Road, #C, Worthington, OH 43085 614-785-1040, bathfitter.com

Gunton Corporation

Pella Window & Door Co. - Gunton

Brian Rutherford 26150 Richmond Road Bedford Heights, OH 44146 216-831-2420, ext. 1010 • FAX 216-591-1561 Gunton Corp. — Your local distributor of Pella Windows and Doors. “Viewed to be the Best.”

naricleveland.com NARI 19

RESOURCE GUIDE

CODE OF ETHICS

Member Standards

GRIEVANCE PROCEDURE OF NARI GREATER CLEVELAND

NARI Greater Cleveland (NARI) is dedicated to being the best resource for knowledge and training in the remodeling industry. Our organization exists for two reasons: To help professionalize members of the home improvement industry and to serve as an ally to Ohio’s homeowners.

CODE OF ETHICS

Members shall observe the highest standards of integrity, frankness and responsibility in dealing with the public, while adhering to the following principles: 1. Only those home improvement projects, which are structurally and economically sound, shall be fostered and encouraged.

Rocksolid Surfaces / Wood Dimensons J.B. Walsh 4031 W. 150th St., Cleveland, OH 44135 216-251-5509, rocksold-surfaces.com Schluter Systems Art Porter 194 Pleasant Ridge Road, Plattsburg, NY 12901 800-472-4588, schluter.com Sherwin-Williams Co. Andrew Ulbright 10740 Broadway Ave., #B, Garfield Heights, OH 44125 330-353-2838, sherwin-williams.com Sims-Lohman Doug Page 34601 Ridge Road, Unit 9B, Willoughby, OH 44094 440-373-1195, sims-lohman.com Snow Bros. Appliance Melissa Kent 5528 Mayfield Road, Lyndhurst, OH 44124 440-449-2650, snowappliance.com

2. All advertising statements shall be accurate and free of the capacity to mislead or deceive the consumer.

Somrak Kitchens Linda Hilbig 26201 Richmond Road, Bedford Heights, OH 44146 216-464-6500, somrakkitchens.com

3. Accuracy shall be required of all salespersons in their descriptions of products and services.

SRS Distribution Inc. (Lucrotec FBO) 100 Enterprize Dr., Ste. 101, Rockaway, NJ 07866

4. All contracts employed shall be unambiguous and fair to all parties concerned.

5. All contractual obligations shall be promptly fulfilled.

6. All work shall be performed in a manner compatible with recognized standard of public health and safety and applicable laws.

THE ETHICS COMMITTEE

The mission of the Ethics Committee is to uphold the ethical standards of the Association by enforcing the Code of Ethics and to promptly deal with consumer and member complaints. The Ethics Committee is assigned the duty of receiving and considering violations of the NARI Code of Ethics, brought by the general public against a member or by another member of the organization.

To submit a written complaint, a consumer needs to contact the NARI office at 216-631-7764 and request to speak to the Ethics Committee liaison, who will mail or email out a complaint packet.

ONCE YOU HAVE COMPLETED THE PACKET and delivered your complaint to

the Ethics Committee liaison, you will receive a letter confirming receipt and requesting any additional information. Next, the member company at issue will be contacted and asked to respond. Once the response is received, the Committee will attempt to resolve the complaint. If an amicable resolution cannot be reached, the Committee will make a determination as to whether NARI’s Code of Ethics was violated and recommend or take action as deemed appropriate.

AGAIN, NARI GREATER CLEVELAND’S GOAL is to help the parties involved

come to an amicable agreement by opening the lines of communication. NARI accepts complaints reported within two years of the discovery of the issue in question. NARI will accept complaints on behalf of consumers who have engaged legal counsel and will review the conduct of the member in relation to the NARI Code of Ethics, but will not be able to act as third-party mediator.

20 NARI Remodel Ohio | Fall/Winter 2023

Timan Custom Window Treatments Inc. Kathleen Timan 4533 Willow Pkwy., Cleveland, OH 44125 216-741-8285, timanwindowtreatments.com Trevarrow Inc., Sub-Zero and Wolf Distributor RoseMary Eager 12610 Corporate Drive, Cleveland, OH 44130 216-362-9200, trevarrowinc.com Valley City Supply Chris Kronenberger 1323 W. River Road, Valley City, OH 44280 330-483-3400, valleycitysupply.com Virginia Tile Co. Cody Burgess 4670 Richmond Road, Warrensville Heights, OH 44128 216-741-8400, virginiatile.com Welker-McKee Supply Co., Division of Hajoca Ron Buffa 6606 Granger Road, Cleveland, OH 44131 216-447-0050, welkermckee.com Willoughby Supply Co. Brad Stalder 7433 Clover Ave., Mentor, OH 44060 440-269-1600, willoughbysupply.com Winsupply Cleveland, OH Co. Eunice Evans 4547 Hinckley Industrial Pkwy., Cleveland, OH 44109 216-741-1929, winsupplyofcleveland.com Wolff Bros. Supply Inc. - Akron Bob Doherty Jr. 1200 Kelly Ave., Akron, OH 44306 330-773-0200, wolffbros.com

RESOURCE GUIDE

CERTIFIED REMODELERS

The Measure of a Great Remodeler REMODELING A HOME IS A BIG DECISION.

Outside of buying a home, it may be the single-biggest investment a homeowner makes. One needs to know that the remodeling contractor chosen is a full-time, dedicated remodeling professional. NARI’s certification programs offer this assurance through an extensive screening and testing process.

Only full-time remodeling professionals are eligible for NARI certification. A NARI Certified Remodeler is an individual who has made a strong commitment to his/ her business. Remodelers are not eligible for certification until they have been actively involved in the remodeling industry for a minimum of five years, so you are assured that the NARI Certified Remodeler has had time to develop the experience and skills that can only be gained through extensive hands-on practice.

NARI certification is a challenging process, requiring extensive knowledge of the industry and a commitment to professional conduct. Even highly experienced and skilled remodelers find the screening and testing process formidable.

TO BECOME NARI CERTIFIED, ONE MUST…

Receive a satisfactory review by the NARI Certification Board, by providing an outline detailing his or her hands-on experience, industry training and continuing education. In addition, he or she must prove his or her technical skills, practices in business management, association involvement and community service hours served.

Commit to intensive study on a broad range of critical industry issues. Most certification candidates participate in a formal study group and spend eight to 12 weeks studying in preparation for a difficult written exam.

Successfully complete a comprehensive and challenging written exam covering critical subject areas such as sound business management practices, knowledge of building codes and construction law, plans and specification, proper and safe use of tools and equipment, safety, standards of practice, math and several special skill areas.

ONCE AWARDED THEIR CERTIFICATION, NARI Certified Remodelers must meet annual re-certification requirements, involving continuing education credits and participation in industry-related programs.

HOMEOWNERS WHO HIRE A NARI CERTIFIED REMODELER can be assured they have chosen a professional with specific experience, dedication to training and a commitment to ethical conduct.

NARI GREATER CLEVELAND IS PROUD TO PRESENT its Certified Professionals … the best of the best in the remodeling industry!

Nicholas Atkins, CLC Hurst Design Build Remodel

Joshua Gillies, CLC Hurst Design Build Remodel

Frank Kinczel Jr., CFS Gunton Corp. dba Pella Window & Door Co.

James C. Orr Jr., MCR, CLC Dover Home Remodelers Inc.

John M. Tamer, MCR, UDCP Tamer Construction Inc.

Terry Bennett, CR Bennett Builders

Zach Guthrie, CLC Hurst Design Build Remodel

Dennis Keller, CR Hurst Design Build Remodel

Frank J. Pajcic III, CRPM Frank’s Custom Remodeling Ltd.

Kristopher Toth, CRS Toth Painting Solutions Inc.

Francesco Cirino, CLC Hurst Design Build Remodel

Daniel Hurst, MCR, CLC, CRPM Hurst Design Build Remodel

Ronald J. LoGrasso, MCR, CKBR LoGrasso Deco Co. Inc. and Kitchens

by LoGrasso

Brian Pauley, CR Remodel Me Today

Jonathan Travaglianti, CLC Hurst Design Build Remodel

Anthony Costanzo, CR, CLC Costanzo Builders and Remodelers

Patrick G. Hurst, MCR, GCP Hurst Design Build Remodel

Mark Maltry Jr., CR JEMM Construction LLC

Thomas Paulus, CLC Hurst Design Build Remodel

Michael Voloschuk, CR, CLC Hurst Design Build Remodel

Andrew Demian, CLC AD Remodel and Design, LLC

Andy Ieropoli, CR Advance Home Improvement

Kevin McDonald, CR, CLC Hurst Design Build Remodel

Mark A. Schwarz, CLC R.B. Schwarz Inc.

Tyler Wilhelm, CLC, CRPM Hurst Design Build Remodel

Doug Dilley, CLC Hurst Design Build Remodel

Chris G. Kamis, CR Absolute Roofing and Construction Inc.

Betty Nairn, CR Cabinet-S-Top Inc.

Robert B. Schwarz, MCR, CRPM, UDCP and CKBR R.B. Schwarz Inc.

Chris Eccher, CLC Odell Construction Inc.

Richard P. Kasunic Jr., CR Paradise Renovation & Repair

Justin Odell, CR Odell Construction Inc.

Jeffrey Silcox, CLC Hurst Design Build Remodel

NARI CERTIFICATIONS CFS Certified Fenestration Specialist CKBR Certified Kitchen and Bath Remodeler CLC Certified Lead Carpenter CR Certified Remodeler CRPM Certified Remodeling Project Manager GCP Green Certified Professional MCR Master Certified Remodeler UDCP Universal Design Certified Professional

Not pictured: Dan Dolsen, CRPM Chagrin River Company; John Lesnak, CRPM Chagrin River Company; Mark Rocca, CLC Joyce Factory Direct naricleveland.com NARI 21

TRADE RELATED 1-888-OHIOCOMP John Oliverio 2900 Carnegie Ave., Cleveland, OH 44115 216-426-0646, 1-888-ohiocomp.com Better Business Bureau - Canton Amanda Tietze 1434 Cleveland Ave. NW, Canton, OH 44703 330-454-9401, canton.bbb.org

Better Business Bureau Serving Greater Cleveland

ARCHITECTURAL VISION + DESIGN =

fabulous functional spaces Dover Home Remodelers has earned our reputation as the most trusted, skilled and innovative design-build firm in Northeast Ohio. Our talented design team blends your ideas and our experience to give you fabulous spaces that are done on time, on budget and right – the first time.

Call us today at 440.777.7555 or visit us online at www.DoverRemodeling.com

29341 Lorain Road North Olmsted, Ohio 44070

26824 Lorain Road North Olmsted, Ohio 44070 440.423.TILE (8453)

THE BEST IS YET TO COME

IN EVERY ISSUE: NARI RESOURCE GUIDE & DIRECTORY

YOUR COMPLETE REMODELING RESOURCE

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22 NARI Remodel Ohio | Fall/Winter 2023

Sue McConnell 200 Treeworth Blvd.

Broadview Heights, OH 44147 216-241-7678 • FAX 216-861-6365 bbb.org

For more than 100 years, Better Business Bureau has been helping people find businesses, brands and charities they can trust. Your BBB offers FREE business ratings, scam alerts, customer reviews, request-a-quote and more!

Find a trustworthy business at bbb.org.

BOCONEO (Building Officials Conference of Northeast Ohio) Michael Gero P.O. Box 505, Novelty, OH 44072 440-537-4548, boconeo.org City of Cleveland Department of Community Development Tania Menesse 601 Lakeside Ave., Suite 302, Cleveland, OH 44114 216-664-4000 City of Cleveland Landmarks Commission Fred Collier 601 Lakeside Ave., Cleveland, OH 44114 216-664-2531, planning.city.cleveland.oh.us/landmark Cleveland Dumpster Crush aka Crushr Rob Previte 675 Madison Ave., Aurora, OH 44202 440-725-6020, clevelandcrushr.com Cuyahoga County Department of Development Theodore Carter 2079 E. 9th St., Cleveland, OH 44115 216-443-7275 Dollar Bank Doug Rogers 6868 Pearl Road, Middleburg Heights, OH 44130 440-688-1009, dollarbank.com Floorz, LLC Brandi Taylor 6892 W. Snowville Road, Brecksville, OH 44141 216-570-5641, yourfloorz.com

Great Lakes Publishing Paul Klein 1422 Euclid Ave., Suite 730, Cleveland, OH 44115 216-377-3693, clevelandmagazine.com ISI Solutions LLC Tim Smelcer 3505 Perkins Ave., Huron, OH 44839 419-871-4549, isisolutions.org Katzbach Insurance Agency Inc. John Katzbach Jr. 902 Westpoint Pkwy,. #300, Westlake, OH 44145 440-835-1770, katzbachinsurance.com Lorain County Habitat for Humanity Kelly LaRosa 300 Rice Industrial Pkwy., Amherst, OH 44001 440-322-2355, loraincountyhabitat.org Medina Auto Mall Roger Ollom 3205 Medina Road, Medina, OH 44256 330-723-3291, medinaautomall.net NAWIC (National Association of Women in Construction) Bonnie Felice P.O. Box 31911, Cleveland, OH 44131 nawiccleveland.org

CAREFUL PLANNING PAYS OFF THINK THROUGH YOUR RENOVATION PROJECT ... from start to finish. Careful planning of your home improvement projects will enable you to update your home, increase the value of your investment and customize your living space, all for a lot less than the cost of a new home.

LOOK OVER YOUR PROPERTY CAREFULLY. What repairs are needed? What improvements would you like to make? Think ahead and determine your future needs.

Professional remodeling contractors can help outline options and discuss the improvements you can make within your budget.

BE SURE TO REVIEW YOUR HOMEOWNER’S INSURANCE POLICY and make adjustments for the added value of the work being done.

Artistic Renovations of Ohio, LLC

Additions | Kitchens | Whole House Renovations | Bathrooms Local and National Award-Winning Design Build Firm.

Cleveland’s Only NARI National Contractor of the Year Award for the renovation of “Society Lounge” 216.520.0838 www.artisticreno.com

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See how students are making a difference in the community

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No matter your age, Strongsville’s recreation department helps residents stay active and have fun.

PLUS • Meet the New Police Chief

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Community magazines have a long history of helping local businesses by giving them direct access to readers who buy local to support where they live.

Let us help you reach your West Side market in new, exciting ways!

For information, call 216-377-3638.

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