Great Solution services_np

Your property in good hands

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SIMPLIFY THE MANAGEMENT OF YOUR PROPERTY WITH GREAT SOLUTION AND THE HOLDING GREAT ESTATE Great Solution, business unit of Holding Great Estate, is dedicated to the professional management and enhancement of prestige properties in Central Italy.

Our objective is to manage your home, ensuring you have complete peace of mind. We achieve this through excellent service, underpinned by professionalism, specialist expertise, and solid values.

By entrusting your property to Great Solution, you gain access to reliable management defined by distinctive features that elevate our Property Management service to a superior standard: •

The Strength of the Great Estate Holding – A consolidated structure and a network of specialist expertise that provide ongoing support to your dedicated property manager.

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In-depth Local Knowledge – With local roots and a broad market perspective, we anticipate and effectively manage every requirement of your property.

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Efficiency and Innovation – Advanced digital tools optimise processes, timeframes, and costs, ensuring prompt and reliable communication at all times.

Holding Great Estate is built on over twenty years of experience in the prestige real estate sector in Central Italy, starting with the brokerage and management of exclusive properties.

The services now encompass the full real estate value chain, including tourism project enhancement, property renovations, investments, and continuous portfolio management.

Being part of this unique entity within the local entrepreneurial landscape enables Great Solution to offer comprehensive and coordinated service, supported by specialist expertise at every stage of management.

METHOD AND SERVICES

Tailored to your property Great Solution offers a professional, advanced and attentive property management service. Services are organised into 5 fully customisable packages: every stage of management, from the setup of utilities to the supervision of renovations, is handled with precision and professionalism.

Each package is based on the property type, size, complexity of service, and any requested customisations.

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A process that ensures complete peace of mind

DEDICATED CONSULTATION Assessment of needs and a tailored contract.

INITIAL SETUP Utility activation, transfer management, initial documentation, and sourcing of suppliers for property management.

MONITORING Regular property inspections, accompanied by photographic and written reports.

DAY-TO-DAY MANAGEMENT Coordination of suppliers, routine maintenance, logistics and deliveries.

ADMINISTRATIVE MANAGEMENT Management of contracts, insurance, payments and budgeting.

SPECIAL PROJECTS Renovation supervision, property enhancement, customised services.

CONCIERGE SERVICES Booking all kinds of experiences and services, from tastings of local specialities to doctors’ appointments.

RENTAL ACTIVITY SUPPORT If the property is rented out, we handle check-in and check-out procedures and coordinate with suppliers 5

SERVICE PACKAGES

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CONTRACT

IDEAL FOR

INCLUDED SERVICES

UTILITIES

New owners who need to manage basic utility contracts or other administrative requirements.

Standard Utility Transfers: water, electricity, gas, telephone (if present), local waste tax (TARI), and Land Reclamation Consortium fee. Additional Services (one-time fee, upon request): GSE management (Italian energy services operator), bank account opening, residency application.

BASIC

Clients with properties already in good condition, requiring low maintenance, who desire peace of mind.

Core Services: key holding, fortnightly property checks with a written report. Organisational Support: contact with professional partners (gardeners, plumbers, electricians, cleaning services), linguistic assistance in drafting contracts. Basic Logistics: management of small package deliveries (minor online purchases).

PLUS

Customers with standard or moderate maintenance requirements seeking a more proactive and optimised management approach.

All services in the BASIC Contract + Proactive Third-Party Management: the manager takes an active role in partner management, sourcing and comparing third-party companies, and providing at least two quotes for each service. Extended Administrative Management: sourcing insurance policies, reviewing bank and utility contracts, managing non-tourist rentals.

PRESTIGE

Clients who desire a complete service, delegating maximum decision-making autonomy to the manager.

All services in the PLUS Contract + Autonomy and Planning: direct management of payments (via prepaid cards or access to the client’s current account), drafting of annual budgets, and consultancy to increase the property’s value.

Personal Concierge: assistance in selecting personal service providers (private doctor, personal chef, personal trainer).

RENOVATION (Add-on)

Owners undertaking significant renovation works.

Project Management: supervision and liaison between the owner and the companies involved in the project. This is in addition to the standard work carried out by the Property Manager.

HOLIDAY RENTAL SERVICES

For properties within the holiday rental circuit, Great Solution collaborates with Great Stays to coordinate suppliers and services, ensuring a high standard of hospitality.

Great Stays manages promotions, bookings, and administrative aspects, while Great Solution manages the house and the guests, ensuring an impeccable stay.

A 20% supplement is applied to the base contract cost to cover the Property Manager’s increased commitment in keeping the property consistently prepared and available for guests.

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FAQ - FREQUENTLY ASKED QUESTIONS 1. What is a property manager, and where do they work?

The Property Manager resides in your local area, enabling them to propose and implement quick solutions and give you the right advice on how best to enjoy the area where you live.

2. I require a service not specified in the list. What should I do?

You can still contact Great Solution to develop a bespoke package: our multidisciplinary expertise and the Holding GE network allow us to cover a variety of areas. By listening to your requirements, we will be able to formulate a personalised solution.

3. How does the relationship with suppliers work?

The Property Manager will present you with multiple options for the same service. This will allow you to evaluate the costs, and the possible solutions for the same requirement. The supplier is a reliable, vetted partner, and the Property Manager will be by your side to ensure you receive exactly what you are looking for.

4. What is the minimum contract duration for Great Solution services?

The minimum duration for all contract types is 1 year; however, we recommend a multi-year agreement to optimise management costs and ensure greater peace of mind.

5. How can I request additional services that are not included in my package?

The packages allow for the execution of extra activities beyond those included. The execution of these activities will always require a written agreement, which your Property Manager will be pleased to draft for you.

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VALUABLE TESTIMONIALS

Miet & Bert - Gualdo Cattaneo (PG) “Apart from their detailed visits, they support us in all necessary practicalities. They are proactive, professionally client-oriented, always ready to help and have a positive mindset. Great Solution professionals are highly reputable property managers, and we would recommend them to anyone who needs the best care for their holiday house.”

Eva & Roni - Ficulle (TR) “At first glance, our PM charmed us with their open personality, good English and lovely smile [...]

They have been assisting us with all possible necessities, always ready and willing to help, and always providing the best solutions.”

Erin & Peter - Città della Pieve (PG) “When work is required, the PM sources reliable local tradespeople, obtains quotes, arranges for the work to be carried out, and makes sure it’s completed to a high standard — all with minimal involvement needed from us. Beyond maintenance, our PM handles a wide range of administrative tasks on our behalf, including attending community association meetings, helping with utility changes, and organising ground maintenance as needed.

Great Solution really does take care of everything.”

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J&P - Chiusi (SI) “Our PM began by helping us transfer all utilities into our name and set up automatic payments through the bank—tasks that would have been difficult and time-consuming without their assistance [...] In addition, they coordinated and obtained bids from painters, plumbers, and electricians for various home improvement projects. We feel fortunate to have them on our team, and they have our highest recommendation.”

Michael & Lynn - Citta della Pieve (PG) “Whether helping set up contracts for all the utilities or actively sourcing local service providers to take care of maintenance and upkeep of the property, they have been tremendous and tenacious in solving every problem they encounter.”

Michal Novák - Castiglione del Lago (PG) “As a foreign homeowner, it’s often challenging to handle certain matters from a distance, and that’s why I truly appreciate having a reliable local contact who can take care of everything quickly and professionally when needed. Their friendly and proactive approach makes the whole experience effortless and pleasant. I would definitely recommend them to anyone in need of property assistance.”

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info@great-solution.it - +39 377 155 8543 12