Stakeholder Magazine - September 2015

September 2015

A century of manufacturing page 3

Collaboration good for business page 6

'Green Whistle' takes on the world page 8

Armed and generous page 19

CONTACT. Paul Kearsley Group Manager Greater Dandenong Business Sandra George Manager South East Business Networks City of Greater Dandenong Council Offices 225 Lonsdale Street Dandenong, Victoria 3175 Enquiries to 8571 1550 www.greaterdandenong.com Adrian Boden South East Melbourne Manufacturers Alliance (SEMMA) Ph: 9768 2524 www.semma.com.au Amanda Checken Greater Dandenong Chamber of Commerce Ph: 9794 8881 www.greaterdandenongchamber.com.au Bill Underwood Stakeholder Editorial Ph: 8571 1455 bill.underwood@cgd.vic.gov.au Views expressed by individual contributors in this publication do not necessarily reflect the views of the City of Greater Dandenong.

Material from Stakeholder, Greater Dandenong‘s business news may be reproduced for noncommercial purposes provided the source is acknowledged, e.g. ‘This material first appeared in the City of Greater Dandenong’s Stakeholder publication, September 2015.'

To subscribe email: business@cgd.vic.gov.au Cover: Work.Shop.Play project graphic.

See page 11 for details.

FOCUS

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elcome to our September 2015 Stakeholder.

This edition contains stories on a range of Greater Dandenong companies that demonstrate the growing strength and diversity of our business community. Murray Agricultural Equipment celebrates 100 years of manufacturing at their Dandenong site while Springvale based Medical Developments International is looking to export its unique 'green whistle' pain killer device to the UK and Europe.

Keysborough based NuLac is using locally developed technology to give it the edge in exporting its milk products as Dandenong South wholesale firearm distributor Armoury and Ammunition Service supplies armoury props for some of Melbourne’s biggest theatrical productions.

The local Rolling Stock Industry is also profiled having recently received a $530 million plus boost from State Government rail equipment purchases.

This investment will benefit our local train and tram manufacturer, Bombardier and rail industry supply chain members including Ace Tooling Pty Ltd. We also report on a range of activities designed to support our local

Paul Kearsley.

business community including the launch of a new Council procurement system, the Work. Shop. Play. and Shared Value Initiatives, the release of our updated Great Bites brochure and the hosting of a number of interstate and international business delegations wanting to learn more about the successful revitalisation of central Dandenong and the business opportunities it is creating.

Paul Kearsley Group Manager, Greater Dandenong Business

GREATER DANDENONG’S FLAGSHIP SQUARE NAMED

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armony Square has been chosen as the name for the public space at the Greater Dandenong Civic Centre following an extensive community nomination and short listing process.

The word ‘harmony’ comes from the Greek ‘harmonia’ meaning to fit together or to join.

Visit the square at any time of day and you will find people of different ages, cultures and backgrounds sharing the space, relaxing and enjoying the attractive and secure environment.

Mayor, Cr Sean O’Reilly said, “The new name nominated by the community embodies and promotes a culture of acceptance and community – making everyone feel they have a place to belong within our City.”

A key feature of the square is a large digital screen which hosts locally produced film content along with material from around the world.

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The space also accommodates events including this year’s Dandenong on Wheels Expo where local manufacturers assembled a spectacular array of transport equipment produced in the region.

Harmony Square provides a seamless pedestrian connection between the railway station and the retail and commercial heart of Dandenong further enhancing the centres attraction as a premier business location.

ENTREPRENEURS Adrian Norton-Jones, Operations Manager

pulse with farmers to meet customer needs more quickly.”

Mr Taylor said despite reports on the state of manufacturing in Australia, “belief in your product” was integral to success.

A century of manufacturing and still going strong W

ith 100 years of history in Dandenong, Murray Agricultural Equipment (MAE) continues to perform strongly with the family business distributing its products Australia-wide.

MAE specialises in manufacturing harrows, which are generally used as a secondary implement to break down clods and level soil.

Director Jonathan Taylor, who works on sales and business development, represents the fourth generation in his family to work in the business, established in 1903. “The company moved to its current location in Dandenong in 1915 from Buln Buln due to expansion of operations,” said Mr Taylor.

In addition to running MAE, the Taylor family has had a significant presence in the Dandenong community.

“A main selling point is we use highcarbon steel to provide longevity and durability in our products. Recently a customer contacted us to replace a 25-year-old harrow, which certainly represents a long product life.

“I would like to thank all past and present staff members for their valuable contribution to the success of our company. We’ve had a great experience in Dandenong and look forward to the future,” said Mr Taylor. www.murrayag.com.au

“We’re very proud of 100 years in Dandenong – our history in the area runs through my family. My great grandfather Leslie Taylor established the Dandenong Rotary Club branch and my grandfather Lawrie Taylor was a board member at the Dandenong district hospital for 27 years.”

The company sells through approximately 500 farm machinery dealers but is now also conducting direct mail and social media activity to connect with the end-user. “It’s important to keep your finger on the

Jonathan Taylor, Director and Adrian Norton-Jones, Operations Manger with a 1950s photo of the factory.

CABRINI RECEIVES CORPORATE CITIZEN AWARD

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abrini Health Australia, incorporating Cabrini Linen Service, was recently recognised as a Good Corporate Citizen at this year’s Victoria Day Awards ceremony. The Good Corporate Citizen Award recipient is selected annually

by Victorian Employers' Chamber of Commerce and Industry (VECCI) in cooperation with the Awards Committee.

Cabrini Linen Service (CSL) is no stranger to Stakeholder having been featured in our June 2015 edition.

Based in Dandenong South, CLS provides employment opportunities for people who might otherwise struggle to find employment including recently arrived migrants, long term unemployed, homeless, at-risk youth and people who have suffered mental illness or addiction.

The Cabrini Linen Service has more than 140 staff, representing 32 different

cultural groups including 41 staff from the local community comprising ten refugees and 31 locals.

According to CLS Managing Director Ralf Pelz, 80 per cent of new placements have been unemployed for over a year with 48 per cent having

been unable to gain work for more than two years. “Starting work in a temporary capacity at CLS has enabled them to turn their lives around by commencing a working career and the opportunity to change their lives,” said Mr Pelz. www.cabrinilinen.com.au

The Cabrini Linen Team

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REVITALISATION New Zealand Transport Agency, Wellington, New Zealand The agency is seeking to develop a SmartRoads system based on the VicRoads model. Central Dandenong provides an example of the successful application of the SmartRoads model as part of an urban renewal process.

Ministry of Construction, Hanoi, Vietnam

Central Dandenong on the world stage G

reater Dandenong Business has hosted a number of interstate and international business delegations keen to learn more about the successful revitalisation of central Dandenong and the business opportunities it has created. This $290 million Victorian Government initiative being delivered

by Places Victoria in partnership with the City of Greater Dandenong, government agencies and the private sector is well on the way to reestablishing Dandenong as the capital of Melbourne’s growing south east region. Over 16 international, national and state design awards have been received by project stakeholders.

The reputation and status of the revitalisation initiative is clearly demonstrated by the number of international business delegations that have visited central Dandenong in recent years. They include:

Toyota City, Aichi Prefecture, Japan The Consulate-General of Japan based in Melbourne hosted a delegation of Toyota City Councillors on their visit to Dandenong. Toyota City is currently undertaking a similar redevelopment initiative so delegates were keen to learn about the key drivers behind the success of the Revitalising Central Dandenong Project.

Local Government Planners, Ho Chi Minh City, Vietnam Twenty local government planners from Ho Chi Minh City visited central Dandenong to learn about the revitalisation project as part of RMIT’s Urban Planning Training Program.

Local Government Officers, Staffanstorp, Sweden This visit was arranged to exchange experiences and information with Victorian Local government professionals. The delegation was keen to find out about the current priorities, challenges and opportunities local government managers need to deal with when managing urban renewal investments of the scale applied in central Dandenong.

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Greater Dandenong Business with the Guangzhou, China delegation.

Senior Vietnamese Government planning officials including the Vice Minister of the Vietnamese National Government's Ministry of Construction met key Government officials in Melbourne. A visit to central Dandenong was included in their itinerary as a ‘best practice’ example of an urban renewal project.

People’s Government Affairs, Guangzhou, China Council hosted a delegation of 18 local government professionals from the city of Guangzhou in southern China.

The group learnt about Australian local government structures, responsibilities, service delivery systems, work cultures and the role that local government plays in promoting economic development.

Delegates were particularly interested in the Revitalising Central Dandenong Project and Council’s business development activities.

Iraqi Ministry of Finance Iraqi Public Service leaders visited the centre to develop their capacity to deliver reconstruction and renewal projects in their own country. The delegates learnt how collaborative state and local government development is delivered to link transport, industrial and commercial development and employment generation.

BUSINESS DELEGATIONS

CHINESE PROGRAM REVEALS VICTORIAN OPPORTUNITIES

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ocal organisations gained a first-hand insight into conducting business in China through the Victoria Jiangsu Business Placement (VJBP) program in May 2015. The Victorian Employers' Chamber of Commerce and Industry (VECCI) developed the program in collaboration with the Jiangsu Federation of Industry of Commerce (JFIC) with support from the Victorian Government and City of Melbourne.

Council’s Group Manager Greater Dandenong Business Paul Kearsley participated in the 16-day program and said it offered a great way to meet businesses keen to trade.

region to their meetings because Council recently adopted a food strategy.

“It surprised me how willing and ready the Chinese are to do business with Australian companies including importing. This is particularly relevant to food processing, agriculture and food products in general. The Chinese see Victorian products as being clean, green and high-end.”

Mr Kearsley said the third part of the trip in Tianjin involved intensive business matching with around 35 companies and interested parties,

followed by tours to large companies including Airbus. The last phase of the trip incorporated meetings with the chambers of commerce of three regional Jiangsu cities.

“They were all run through the JFIC and I absolutely saw how they can deliver this type of program. I’ve now made contacts with them for the next Council trip in late September [with Greater Dandenong businesses] where I’d like to implement the same sort of business matching and structure – they certainly gave me the confidence they could deliver their side of the bargain with exposure to Chinese businesses.”

“Initially we spent three days learning from lecturers and specialists in China,” said Mr Kearsley. “We had sessions on business culture, we heard from experts on the Internet in China, accounting, law, and from a person experienced in undertaking joint ventures between Australian and Chinese companies.

“The next phase involved business matching and meetings. I accompanied several food companies from our

China beckons

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ocal businesses have another chance to explore opportunities in China with the City of Greater Dandenong leading a business delegation to Sister City Xuzhou and the city of Nanjing in late September.

Delegates will attend the Xuzhou Investment Fair, undertake business matching activities in Nanjing and meet

with representatives of the Victorian Government Business Office in both Nanjing and Shanghai.

“Joining the delegation is a great way to build networks and make the contacts essential to break into the Chinese market. The high level introductions and networking opportunities provided through the delegation program put you at a great advantage to those who use a go-it-alone approach to investigating

this burgeoning business opportunity.

The figures speak for themselves with two way trade between Australian and China increasing five-fold since 2009” said Mr Paul Kearsley, Group Manager, Greater Dandenong Business.

If you want to participate in this exciting business opportunity please email business@cgd.vic.gov.au or phone 8571 1571 by Friday 4 September at the latest.

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SOCIAL RESPONSIBILITY

Local training and employment is just good business

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iving new settlers in the Dandenong area opportunities for training and employment might be thought of as a ‘nice’ thing for a business to do, however ANZ Bank’s partnership with the Given the Chance (GtC) program also shows how it is good for business.

ANZ has participated in GtC since April 2007 and more than 100 participants have taken part in work placements across the company’s Melbourne based business units. As a testament to its success about 85 per cent of participants have moved into a role with ANZ at the end of their placement.

The City of Greater Dandenong has been working with ‘Shared Value’ expert Phil Preston, to raise awareness amongst local businesses of the potential to increase commercial returns by implementing business strategies which address social issues.

Apart from the training and employment outcomes, ANZ believes there are benefits associated with a workforce that reflects its customer base. For example, a South Sudanese participant in the program became the top teller and exceeded referral targets because of his role as a leader in the local Sudanese community. Community members rely on him to help them with their banking and other needs leading to new customers for ANZ.

Having an extensive retail and business banking presence in Greater Dandenong, ANZ has linked up with the GtC work placement program run

by The Brotherhood of St. Laurence to provide former refugees and asylum seekers with the skills and experience needed to gain entry into the workforce. As well as assisting marginalised job seekers into work the program assists ANZ grow the diversity of their workforce and foster inclusion both in the workplace and the community.

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to deliver social value and generate financial returns and competitive advantage for businesses of all sizes.

Council has developed a pilot Shared Value Strategy to assist local businesses to explore opportunities in the collaboration space. Local businesses interested in becoming involved should register their interest immediately as numbers are limited for this small group program.

Through the program participants will apply the shared value approach in a number of ways including developing new business models, differentiating products or brand value, developing new products and markets, driving productivity and performance and facilitating organisational and workforce development.

“It really means a lot to many of our customers to see a teller in a branch who comes from the same cultural background, it makes the bank a more welcoming environment.” said Fiona Vines, Senior Manager Retail Change Engagement and Inclusion, ANZ.

Shared value strategies typically involve collaboration, and the Shared Value Canvas utilised in the pilot program will help businesses map out the features of their shared value strategy and the partners they need to engage to ensure its successful application.

These strategies are not just for big business – they have the potential

Email business@cgd.vic.gov.au to learn how you can get involved.

SOCIAL ENTERPRISE

PGM refines its social practices P

GM Refiners is a for-profit social enterprise proving what’s good for the community can also be good for business.

As well as recycling a minimum 90 per cent of the materials in the electronics it handles, the organisation employs a minimum 70 per cent of its staff from a disadvantaged background.

“We had a lot of difficulty finding employees through the traditional methods – they would leave after a couple of days,” said Chief Technology Officer and co-founder Karvan Jayaweera. “Then by chance we came across a recruiting company that specialised in candidates from socially disadvantaged backgrounds. The majority of these candidates were what we were looking for because they were more determined to succeed. It’s really helped the company grow.”

PGM Refiners was established in 2006 to extract precious metals from circuit boards in electronic waste but its founders later realised Cathode Ray Tube (CRT) televisions provided far greater business potential.

“There wasn’t an efficient process to responsibly recycle these TVs so we focussed our attention on creating this process, with family and friend investors joining and helping us to develop and commercialise it,” Mr Jayaweera said.

“Then Social Ventures Australia and Macquarie Bank came in and liked our story, took an equity stake in the company and helped us take it to the next level.

“They liked our environmental and social policies and came in for those reasons. Their Social Impact Fund investment allowed us to take the company to a high environmental standard, upgrade our facility, increase our productivity and employ more personnel. Last year we processed close to 10,000 tonnes.”

PGM Recycling is attempting to stay a step ahead, investing in technology to recycle flat-screen LCD televisions in the future. www.pgmrefiners.com

Food Truck

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he Asylum Seeker Resource Centre (ASRC) is launching a Food Truck in Dandenong's 'Palm Plaza'. The program started in September as a three month pilot operating one day a week on Wednesday lunch times.

The food truck will be selling fresh fruit, vegetables and herbs full price to the general public and a 75 per cent discount to asylum seekers. All surplus proceeds will go to programs that support and assist asylum seekers in Dandenong and Fitzroy.

The Food Truck is a community development initiative as a result of crowd funding which started in the Fitzroy community.

Visit asrc.org.au/foodjustice for more information.

ASRC volunteers

Food Boxes

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s part of Council’s Work. Shop.

Play. campaign, Dandenong Market and Asylum Seekers Resource Centre (ASRC) volunteers trialled a one day food box delivery service. The campaign aims to increase the dollars spent by office workers in Central Dandenong.

The trial saw volunteers purchase and then box produce from the Dandenong Market grocery traders and deliver them to local office workers for a fee.

Karvan Jayaweera, Chief Technology Officer and co-founder.

The trial indicated a strong interest from local office workers in ordering Dandenong Market food boxes.

Market management will investigate the logistics of supporting market traders by delivering fruit and vegetables.

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BUSINESS

John Tsanaktsidis, CSIRO Chief Research Consultant.

New technology makes global expansion painless

CSIRO plays vital role in MDI expansion

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John Tsanaktsidis, CSIRO Chief Research Consultant at CSIRO Manufacturing Flagship, said the most recent work was funded through an Australian Growth Partnership deal.

“MDI used that money to do research within CSIRO and will repay these funds, along with an ongoing royalty to CSIRO,” Mr Tsanaktsidis said.

Springvale healthcare company is about to take the world by storm with an inhaled analgesic drug, Penthrox, which provides fast-acting, non-addictive pain relief for trauma patients.

John Sharman, CEO of Medical Developments International Ltd (MDI), which has been the only manufacturer of Penthrox in the world for the past 15 years, said a newly developed technology to produce the drug meant MDI was now expanding into Europe, North America, Hong Kong and the Middle East.

“CSIRO have been our partner for the last 15 years and 3 years ago we set about inventing a new way to make our drug,” said Mr Sharman. “We’ve invested millions into the new process with the support of the CSIRO, which should be in full scale production mid-next year. It’s a completely new way to manufacture the drug; it significantly reduces the costs to manufacture and it increases the capacity of our manufacturing facility.

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“The company was just happy selling in Australia. It’s only in recent times that real global ambition has been structured, invested in and is now being rolled out. The recent approval in Europe really underscores our ability to get the drug approved around the world.

Penthrox is a non-narcotic and has significant advantages over its competitors’ products. Our ambition is to make Penthrox a category-one, leading trauma drug around the world,” Mr Sharman said.

An MDI team recently completed a U.S. tour to understand the best way to obtain approval in the country.

MDI is a publicly-listed company on the Australian Stock Exchange with its head office and manufacturing facilities located in Victoria. It currently employs around 40 fulltime and 30 part-time staff and is looking to add to its team in respect to expertise and capabilities. www.medicaldev.com

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hanks to CSIRO, Medical Developments International (MDI) has developed a new manufacturing process to develop the analgesic Penthrox on a global scale.

“We effectively are a halfway house between industry and academia; we develop, apply and translate science to address real-life applications. In that sense the MDI project was perfect; there was a clear market need.”

CSIRO regularly collaborates with industry and according to Mr Tsanaktsidis, the ideal scenario is for a company to have a clear product focus, to have a need for a new technological solution, or a solution that will provide a competitive advantage over existing market options.

Visit csiro.au/do-business for more information on collaborating with CSIRO.

STATISTICS

Through its services and activities Greater Dandenong Business aims to assist local enterprises innovate and capture the market and development opportunities highlighted in the following reports.

Innovation in Australia I

nnovation has long been recognised as a fundamental driver of business success and national economic prosperity.

The Australian Government’s Department of Industry (DoI) defines innovation as the process of applying new ideas or pathways in a practical way to create or capture value in a market. DoI publishes an annual report on the performance of Australia’s Innovation System. Their most recent review found that the 42 per cent of businesses judged to be innovative are: • 31 per cent more likely to increase income and 46 per cent more likely to report increased profitability.

• twice as likely to report increased productivity, employment and training.

• three times more likely to increase investment in Information Technology and Communication Systems.

• three times more likely to increase the range of goods and services offered.

• twice as likely to export and five times more likely to increase the number of export markets targeted - median export income for SME’s judged to be innovative was ten times higher than that generated by non innovative SME’s.

Unfortunately the report also identified that Australia is only a middle tier innovation performer on the international stage. This was attributed to a range of factors including poor networking and collaboration,

businesses seeking competitive advantage through cost reduction rather than innovation and value creation, a culture of risk aversion and low levels of venture and private equity capital investment in innovation.

Visit industry.gov.au to read the full report.

The American experience A

nother interesting report with a strong innovation theme has been released in the US. Making Value for America: Embracing the Future of Manufacturing, Technology, and Work examines: best practice for integrating innovation, design, manufacturing, and services that improve intrapreneurial and entrepreneurial performance; educational approaches to equip the workforce with skills for 21st century opportunities; and provides recommendations to create an environment for effective, fast-paced value creation to benefit the United States.

The report identified: • Up to 50 per cent productivity increases were achieved by companies adopting lean manufacturing and automation technologies.

• Manufacturers are increasingly integrating service and software with their products, some now generate up to 47 per cent of their revenue from these sources.

• The anticipated $30 trillion increase in developing country demand will present large export opportunities for manufacturers.

The key themes in the report focus on strengthening innovation and productivity, collaboration, being inclusive, embracing change, and education and training, themes that align closely with those contained in the Australian Innovation System Report profiled above.

Visit nae.edu/129940.aspx to read the full report.

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FOOD

Dairy company further tempts export markets

Louis Nottle, General Manager, NuLac Foods.

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riginally established in 2005 as CapriLac with a focus on goats’ milk products, Keysborough’s NuLac Foods continues to grow with new ranges and dairy products, plus a strong focus on export markets.

Having rebranded as NuLac Foods this financial year, Managing Director John Gommans said its Coach House Dairy chocolate milk (available at Woolworths stores) was launched in June 2015 with excellent reviews on the product’s dedicated Facebook page. “And we introduced an almond yoghurt addition to our ‘No Udder’ dairy-free range in July,” Mr Gommans said.

With requests for exporting the dairyfree lines already under way, employing qualified staff has become a priority for the company.

“We try to source all our fresh ingredients locally and we use quality, well-managed, sustainable suppliers,” said Mr Gommans. NuLac Foods itself owns two farms in Gippsland with an impressive 7,000 goats in total. “There’s a shortage of goat milk so we’re improving our herds and expanding our factory and market all at the same time.”

The company exports around 300 tonnes per year of CapriLac goat milk powder to the Middle East, Asia and New Zealand and with such export demand has recently added two new powder product lines.

NuLac Foods plans to adopt the Authenticateit smartphone app for the Chinese market, which enables consumers to check an item’s authenticity before purchase, while

earlier this year, activities to create new opportunities for food businesses locally are on the rise.

The reputation of Greater Dandenong as a foodie destination is at an all time high, with a recent full page spread in the Herald Sun “Taste” liftout highlighting the fabulous experiences on offer.

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ood is the flavour of the year, not just the month, here in Greater Dandenong.

With the adoption of both a Regional Food Strategy and a Tourism Strategy

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Food retailers have been supported with mentoring and are being encouraged to utilise the opportunities from social media, media exposure and Council run food/cultural tours and events to capture more of the foodie market.

offering brand owners a tool to prevent unauthorised distribution and retailing.

“In China there’s been food adulteration scares in the past and Australia is seen as a trustworthy source of food.

We have worked hard to build a strong reputation for producing quality products suitable for here and the overseas market,” Mr Gommans said. www.nulacfoods.com

A new position at Council will see an Economic Development Officer appointed to focus on food tourism, investment attraction and business support for food enterprises across the entire food system (production, processing and retailing).

If we can eat or drink your products, we look forward to working closely with your business to enable growth and, where relevant, export opportunities into the future.

For more information email business@cgd.vic.gov.au

TOURISM

DANDENONG IS ON PEOPLE’S LIPS!

Smallgoods with a ‘behind the scene’ visit to the smokehouse.

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A stroll up Thomas Street took visitors to Maiwand Supermarket and around the corner to Maiwand Bakery where the breads were coming out hot from the tandoor oven.

aeve O’Meara from SBS Food Safari, recently hosted food bloggers and metro media on a special food tour journey in central Dandenong, visiting local culturally diverse food businesses.

Maeve is very familiar with the Dandenong food scene, hosting tours in the area for many years.

This tour was part of a media campaign that council initiated through the appointment of a PR Company to give ‘foodie media’ an insight as to what the locals already know, what a unique food experience there is here right in their own backyard.

The day started at Polish Rye Crust Bakery then a visit to Uncles Maeve O'Meara and Andrew Lipiszko, owner Polish Rye Crust Bakery.

The City of Greater Dandenong in partnership with local businesses have developed a great range of incentives to introduce more workers to the experiences that the vibrant and diverse central Dandenong commercial precinct has to offer.

Since then, there have been over 100,000 brochures printed and distributed by Council.

This publication encourages locals and visitors to explore these wonderful areas and to enjoy the unique and

Since the tour, there has been great coverage by the guests in the media, including the Herald Sun Taste liftout that featured ‘Delicious Dandenong’.

Central Dandenong workers have a kaleidoscope of experiences on their workplace doorsteps but Council’s research indicates a lot of workers don’t know about them.

any years ago Council's Economic Development Unit (EDU) developed a suite of Great Bites brochures featuring food businesses within the major activity centres.

A ‘new and improved’ publication has been developed with all three activity centres, Springvale, Noble Park and Dandenong featured in the one brochure.

Finally, a stop off at A1 Bakery for some sweets and tea.

YOUR INVITED TO WORK.SHOP.PLAY. IN CENTRAL DANDENONG

New and improved Great Bites M

These brochures were developed to continue support to the food businesses in the major activity centres with businesses having free listings to promote their offering.

The guests were then introduced to MKS Spices ‘n Things and Robs British Butcher followed by a delicious banquet lunch at Tengri Tag (who opened especially for the tour).

sensational food on offer.

You can pick up your copy from Council’s customers service centres or the libraries.

Don’t know where to start? Why not join us for a Food or Cultural tour to explore these local areas?

Phone: 8571 1377 or visit www.greaterdandenong.com/tours

The Work.Shop.Play voucher booklet has been developed to encourage workers and their families to discover the unique food, services, arts and cultural experiences on their lunchbreak, after work, or even on the weekend.

Working in central Dandenong can be an enriching experience, so why not get out and explore. Our passionate, and welcoming business community members are waiting to meet you.

Email business@cgd.vic.gov.au or call 8571 1550 if your workplace would like to access the voucher booklets.

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RAIL TRANSPORT Bombardier employees.

TRAINS TRAMS AND JOBS Dandenong facility. This $530 million plus purchase is also great news for the many Dandenong businesses involved in the rolling stock supply chain. In total the State Government plans to invest $2 billion under the strategy, a significant proportion of which will flow to Greater Dandenong manufacturers.

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he State Government recently released its long-term plan for train and tram manufacturing in Victoria.

Providing greater certainty for local rolling stock manufacturers, Trains, Trams, Jobs 2015 – 2025 – Victorian Rolling Stock Strategy included immediate orders for 20 E-Class trams and 21 Vlocity train carriages to be built at Bombardier’s

“The Strategy and rolling stock orders provide local companies with both the incentive and confidence to invest in new facilities, technologies and worker training.

This is great news for the region and sends the message that high-skill manufacturing is alive and well in Victoria. The employment benefits will also be significant” said Jill Walsh, Committee for Dandenong Board member and Partner, Actco Pickering Metal Industries - a Dandenong South manufacturer and Bombardier supplier. www.premier.vic.gov.au/trains-tramsjobs-2015-2025

NEW ORDERS ROLL IN FOR BOMBARDIER M

uch like the rolling stock it manufacturers, Bombardier Transportation Australia (BTA) is charging ahead, managing three major projects at its head office in Dandenong while looking to keep its momentum through new contracts.

Rene Lalande, Managing Director of BTA, said the company had been operating in Australia for over 60 years, employing over 1100 staff nation-wide.

“In the last five years we’ve had immense growth because of contracts we’ve won along the way. We used to be a 100-man show in Dandenong and now we employ 420 staff.

“In Dandenong we maintain the Melbourne LRV E-Class trams, which had an extension order for 20 new trams in the May State Budget; the VLocity trains, with the Government recently committing another 21 carriages to be built; and we also build the Adelaide electrical multiple unit trains.”

Mr Lalande said BTA was “embedded” in Greater Dandenong and its local 12 STAKEHOLDER

A Bombardier built E Class Tram

content had helped it secure Victorian Government contracts.

“We’re the only (rolling stock) manufacturer that’s remained in Australia. We’ve always made sure whenever we can, we engage local suppliers and have a higher level of local content that go beyond Government or customer mandates.

Innovation and Improvement Program internally to encourage staff to generate new ideas.

According to Mr Lalande, BTA hopes to secure the new high capacity trains as part of the Victorian Government’s 10-year rolling stock strategy.

“Our global reach and presence puts us in a competitive position as we are able to draw from the information and lessons learnt of our European or Asian Bombardier counterparts.”

“If we do win that project, we will be expanding the Dandenong facility to house those vehicles and subsequent operations and anticipate it will create an additional 150 direct jobs for Dandenong.”

The award-winning company runs an

www.bombardier.com

RAIL TRANSPORT

Mohan Nambiar, Director, Ace Tooling.

LOCAL SUPPLIER BENEFITS FROM ROLLING STOCK STRATEGY F

or Ace Tooling in Dandenong South, rolling stock work has filled the void left by the automotive industry.

“I started this business in 2007 and my background is actually toolmaker and CNC programmer,” said Mohan Nambiar, Director of Ace Tooling.

“We’ve done a lot of automotive tooling and machining for Ford, Holden and HELLA Australia in the past.

“We’ve started working for Bombardier in the last three years supplying a lot of complicated machined parts for the Melbourne Tram (LRV), Adelaide Train and VLocity projects.

We have supplied limited products to Rail Technology International in

Lynbrook, and we also manufacture and supply checking gauges and test plates for various departments within Bombardier.

“Bombardier has an open and transparent tender process which gives emphasis not only for competitive costing, but also for ontime delivery and quality products.

Plus, we’re very flexible.”

Ace Tooling sources most of its new business through word of mouth and its website but also credits its ISO certification for securing more projects. “Ace Tooling received the quality accreditation late last year to improve and enhance our production process and ongoing quality process.”

Mr Nambiar said the Government’s new rolling stock purchases could see Ace Tooling invest in one more CNC machine and hire new staff in the future. “I have already put my hat into the ring for that [with Bombardier] – I believe we’re looking at a 2017 start if they’re successful in securing the new contract.

“I think Dandenong is one of the best areas because we have everything here; if you want to buy steel it’s just around the corner, the Eastlink is very close by, and if I have to subcontract anything, there are people around us.” www.acetooling.net.au

ADVANCING AUSTRALIA’S RAIL INDUSTRY

A

Rail Manufacturing Cooperative Research Centre (RMCRC) has recently been established to foster innovation and growth across the rail manufacturing sector. The RMCRC was launched by The Hon Karen Andrews MP, Parliamentary Secretary to the Minister for Industry and Science at an event held at Bombardier’s Dandenong South facility in July.

The initiative is a powerful collaboration between industry, leading research universities and the

CSIRO. Key rail industry partners include Bombardier, Faiveley Transport, Downer EDI Rail, OneSteel, Sigma Air Conditioning, Simplex CNC Systems and the world’s largest rolling stock manufacturer from China, CRRC. “The RMCRC research program will concentrate on high priority industry needs such as innovation in power and propulsion, materials, manufacturing, design, simulation and software. There is little doubt

that Australian rail manufacturers will reap the benefits of the innovative research, funding and commercialisation models offered through the CRC” said RMCRC Chairman, Mr. Paul Johnson. www.rmcrc.com.au STAKEHOLDER 13

SOUTH EAST BUSINESS NETWORKS (SEBN)

SEBN'S NEW LOOK AND FEEL As you will see, South East Business Networks has a new look and feel.

As we are commonly known as ‘SEBN’, we have a new logo to reflect this and have also created a series of video clips for those who would like to know more about the benefits of joining SEBN networks and other activities. Visit greaterdandenong.com/sebn

Why not join your peers in a manufacturing network?

SEBN 2015 ROUND TABLES & PROGRAMS INCLUDE: • General Manufacturing Leadership • OH&S & Healthy Workplace Network • Quality/Environment/Sustainability • Manufacturing Excellence • Export/Globalisation • Lean Leadership Academy • Building Future Leaders • CEO/Business Leaders Program • MATE Network (Materials and Time Efficiency) • MIIdAS (Manufacturing Industry Ideas Awareness Series) • Social Enterprises

SOUTH EAST WOMEN IN BUSINESS (WIB) ACTIVITIES INCLUDE: • Showcasing WIB Series • Women in Business Network Contact sebn@cgd.vic.gov.au

Future of Manufacturing project – proving the theory!

across the region. Watch this space for details of the launch.

tage II of this project was recently completed within the scheduled timeframes – exceeding all parties’ expectations. The project is based on a series of group based and one-onone activities.

Under Threat – Or the start of a new beginning?

S

This stage incorporated key elements of critical thinking, leadership and ‘doing things differently’ in a world where the rate of change is impacting every company.

The completion of this stage highlighted that the root cause of many companies’ issues relate to communication, culture and collaboration and the activities conducted successfully addressed these and generated significant benefits for all participants.

Regional Branding

A

key issue identified by local manufacturers in the original mapping of Future of Manufacturing was the need for the sector to have a regional identification. Over the past 12 months a group of local manufacturers have been working together, culminating in a strong brand design. This will be a significant marketing tool for manufacturers

TAKE A SWING CHEQUE HANDOVER

T

ake a Swing for Charity Golf Day major sponsors KPJ and Grenda Corporation handed over a $44,120 cheque to State Schools' Relief at a mid-year presentation event. The money raised from the annual charity golf day has seen more than 1400 uniform items provided to 293 children in 15 local primary and secondary schools.

From L-R: Nirad Shah – KPJ, Stephen Iles – State Schools’ Relief and David Willersdorf – Grenda Corporation.

14 STAKEHOLDER

W

ith the changing nature of doing business and the impact of globalisation, where will your industry be in 10 years?

In response to observations and talking with companies who are really at the crossroads, SEBN has this year focussed on ‘tomorrow’s world today’ paying particular attention to where traditional manufacturing is heading globally. For example, 5 years ago, 3D printing was ‘in the future’ and today is adopted practice, but are you aware of ‘the internet of things’ (Industry 4.0) etc which is yet another potential disruption to the way we do business?

Considering this, and the withdrawal of the major automotive manufacturers, Australian manufacturing needs to think differently and grow its options. As not all companies can move into a limited number of market segments, SEBN will be working with a diverse range of companies currently/potentially impacted by change, to deliver activities that will help companies to explore and transition to different, new and/or emerging markets.

SOUTH EAST BUSINESS NETWORKS (SEBN)

ARE YOU MISSING OUT? CAN YOU MAKE A $ FROM GOOD WASTE MANAGEMENT? EBN has been involved in two complementary projects – a MATE (Material and Time Efficiency) network supported by Sustainability Victoria and ASPIRE – a project between Greater Dandenong, Kingston, Knox and Hume councils to develop a platform for waste exchange through CSIRO.

Figure 1: The four stages of the Industrial Revolution

4. industrial revolution First programmeable logic controller (PLC), Modicon 084 based on Cyber-Physical 1969 Systems

ASPIRE has focussed on helping companies to identify and measure their waste and find opportunities to recycle or ‘on-sell’ to others.

The MATE network’s focus on how to increase material efficiency and avoid waste brought companies together to demonstrate and share how process improvement can lead to significant savings in both time and materials. It also explored material minimisation, re-use and general waste management.

If you are interested to find out more about these projects, contact sebn@cgd.vic.gov.au

First production line, Cincinnati slaughterhouses 1870

First mechanical loom 1784

3. industrial revolution uses electronics and IT to achieve further automation of manufacturing

Complexity

S

2. industrial revolution follows introduction of electrically-powered mass production based on the division of labour

1. industrial revolution follows introduction of water- and steampowered mechanical manufacturing facilities End of 18th century

time Start of 20th century

Start of 1970s

Today Source: DFKI 2011

MEASURING SAFETY PERFORMANCE “M

ost Australian organisations primarily judge their level of safety, and possibly reward managers and executives, on their LTI rate, ie number of lost-time injuries (LTIs) per million work hours. This is a measure of failure", Gary Rowe, CEO of Safety Action told a recent SEBN Workplace Health & Safety network session.

LTI rates might be perfect, but if agreed lead indicators are not well managed, then a site can still be regarded as unsafe.

We cannot get rid of LTIs and other lag indicators, as they still tell us about the

overall negative effect on our people, but you should emphasise the lead indicators.

For full article go to greaterdandenong. com/sebn or contact Gary at Safety Action, www.safetyaction.com.au

Gary provided many examples of organisations that use positive measures rather than measures of failure, but said the current standard AS 1885 is totally inadequate for today’s business needs.

What should we measure? Lead or positive performance indicators are the measures of safety you can use in the absence of any injury or incident, and can include any positive effort to improve or maintain safety.

SEBN – Bringing people together to strengthen business, manufacturing and community capability.

This page features stories from Council’s Business Networking Department. South East Business Networks (SEBN), together with the South East Melbourne Manufacturers’ Alliance (SEMMA Inc) highlighting their work with industry and the diversity and innovation typical of the manufacturing sector in this region.

STAKEHOLDER 15

AWARDS

LOCAL BUSINESSES FEATURE AT MANUFACTURER’S AWARDS NIGHT

O

ver 800 guests gathered at the Crown Palladium in May to celebrate the 2015 Victorian Manufacturing Hall of Fame Awards and to honour the champions that work in one of the most challenging business environments in the country.

The night was particularly special for Carl Bizon of TriMas Corporation who was recognised as a new member on the Hall of Fame Honour Roll. He joins other locals like Tom Hartley from Hilton Manufacturing, Gerry Ryan OAM from Jayco and Ken Grenda AM from Grenda Corporation on the honour roll.

This award recognises individuals that have made outstanding contributions to manufacturing excellence in Victoria. In this instance, Mr Bizon was recognised for the work he has done to firmly establish Cequent APEA (a division/segment of TriMas Corporation) as a Centre of Engineering Excellence, following a heavy investment in efficiency, technology, and productivity.

Robbie O’Brien, Director of Dandenong based FlexiCut Engineering was also short listed as a finalist for the Young Manufacturer of the Year Award. FlexiCut offers a wide range of capabilities including high-speed CNC milling, fabrication, prototyping, reverse engineering and specialised welding.

A number of Greater Dandenong businesses featured in the final awards line up. Advanced Technology Testing and Research (ATTAR) was a finalist for the Professional Services Award.

This Keysborough based company 16 STAKEHOLDER

conducts materials testing and research using the most advanced techniques available. It also provides Non-Destructive Testing training to Australian industry.

Accountancy and advisory firm Pitcher Partners was also listed as a finalist for the Professional Services Award.

Located in the M1 Business Park it services Australia's largest and most dynamic manufacturing hub.

Dandenong’s Corex Plastics Australia was a finalist for the Large Manufacturer of the Year. Corex is the leading manufacturer of twin wall profile Fluteboard® and Corflute® sheet and solid sheet extrusions. They also offer packaging solutions in both standard and customised designs.

IVECO Truck Australia was also a finalist in the Large Manufacturer of the Year category. IVECO’s headquarters are based in Dandenong where about 150 workers are employed in its manufacturing facility.

Chisholm Institute was a finalist for the International Education Award. With its main campus in Dandenong, Chisholm currently offers over 330 certificate, diploma, advanced diploma and graduate certificate courses as well as specialist degree programs. The Institute also conducts over 300 short courses for industry compliance and skills development.

NaturaStone, a Dandenong South based company that produces a 6mm thick quartz surfacing material that can be applied in a wide variety of

Carl Bizon, TriMas

residential and commercial projects was a finalist for induction into the Victorian Manufacturing Hall of Fame.

South East Melbourne Manufacturers Alliance (SEMMA) President and Managing Director of Corex Plastics Simon Whiteley said the awards event demonstrated that “there is no doubt that manufacturing in Victoria is alive and well, and it’s heartland based in Melbourne’s South East Region is working hard to keep it that way”.

ADVANCED MANUFACTURING that the Austech expo significantly increased awareness of their products.

Austech 2015 pays off for local exhibitors A

s briefly reported in our last edition there was no mistaking manufacturers from Melbourne’s South East region at Austech 2015. Proudly grouped together within the SEMMA stand, the City of Greater Dandenong and 14 local manufacturing businesses including Surdex Steel, Australian Rollforming, Ajay Engineering, EJ Hadaway, Corex Plastics, Hilton Manufacturing, Tycab Australia, Successful Endeavours, Die Tech Tooling, TRJ Engineering, Datco Industries, Catten Industries, U-Neek Bending and Bomac Engineering, as well as Swinburne University and CSIRO demonstrated their diverse capabilities and showcased the state of the art goods that they produce.

Aidan from Australian Rollforming noted that “with the volume of people coming through, I would say it was the most positive show that I have been involved with since 2008…

We would like to take part again in 2017 and are hopeful of several good outcomes from the enquiries we have received so far”.

Another SEMMA exhibitor reported he had established a collaborative partnership with two other businesses that were previously unknown to him.

Collectively they will soon be able to offer a new product that neither party could have independently; demonstrating an unexpected win from attending the show.

CSIRO exhibited jointly with Swinburne University to demonstrate the unity and strength of the relationship between their respective organisations and SEMMA. Ros Hore from CSIRO said she "felt there was a real community feel around the SEMMA area. I thought it was a great event". While SEMMA continues to encourage manufacturers to explore opportunities using facilities such as Swinburne University and CSIRO, it is rewarding to see the relationship between these organisations develop.

term success of manufacturing in the region. We want all manufacturers to feel included so collectively no business is too small to get involved and miss potentially game changing opportunities”.

SEMMA was pleased to see so many members participate in this exhibition. To complement the SEMMA stand, members Volgren, Hilton Manufacturing and Jayco had vehicles and equipment on show in the Original Equipment Manufacturers (OEM) Display.

The Austech Exhibition is held biennially in Melbourne and this year took place during National Manufacturing Week in May. It is Australia's premier Advanced Manufacturing and Machine Tool Exhibition and attracts thousands of people from around the world.

Adrian Boden, Executive Officer of SEMMA said “We want manufacturing in South East Melbourne to thrive, so ensuring manufacturers (especially the small businesses) have the confidence to participate in events such as Austech is crucial to the long

SEMMA’s presence, with the support of the City of Greater Dandenong, allowed local businesses to generate awareness of their brand, grow their networks and find new customers.

Post event feedback indicates the stand was a huge success with many SEMMA members now in the process of quoting for a range of new jobs or qualifying leads. Exhibitors agree

SEBN, SEMMA and Greater Dandenong Business at Austech 2015

STAKEHOLDER 17

BUY-LOCAL

LOCAL BUSINESSES MAKE MILLION-DOLLAR CONNECTION T

hrough the Industry Capability Network (ICN) Victoria, leading Dandenong based electronics manufacturer, SRX, has awarded close to $1m of manufacturing work to Cheltenham company Hofmann Engineering.

Local ICN business consultant Peter Moore, along with staff from Council’s Economic Development Unit had been working alongside SRX management to raise the profile of SRX through entry in key business award programs.

After receiving a Governor of Victoria Export Award commendation, and Victorian Government Manufacturers Hall of Fame Large Manufacturer of the Year Award in 2014, SRX were

recognised locally, named the Greater Dandenong Chamber of Commerce Premier Regional Business Award winner in March 2015.

Late in 2014, SRX was looking for a supplier to provide an aluminium extruded part that needed to be machined to very high tolerance.

ICN was able to provide a list of Australian companies capable to complete the work, and Hoffman Engineering was subsequently selected.

“SRX had been having problems with the quality of the imported product, but now with a local company providing the product it has much better control and service,” Mr Moore said.

Four more previously imported components have been added to the mix, which are expected to also lead to export opportunities for Hofmann Engineering. In addition, the businesses are now in discussions to have two other products, currently imported, made locally.

Greater Dandenong businesses are encouraged to register with ICN Gateway (www.icngateway.com.au), which has proven success in facilitating supply chain connections.

For the full story, visit www.icnnewslettervictoria.com/#!02/crdh

COUNCIL’S NEW ‘LOCAL BUY’ SYSTEM

A

s part of its ‘Local Buy’ program, Council has launched a new online quoting system to mesh with the existing TendersOnline platform. Local businesses will be able to register their capabilities, and then be advised by email when Council is seeking work in that field for purchases valued at $50,000 or less.

Program developer Cordell has constructed the online database to establish a network of local suppliers in the south east region. If needed Cordell’s can also provide tender 18 STAKEHOLDER

writing support and tender samples to assist businesses to prepare and submit quotes.

Registered providers will receive daily email alerts of new tenders and will be able to download documents straight from the system. They will also be able to access archive data on awarded tenders (including winning bids) to gain a better understanding of what Council is looking for in a quote.

To register on the new quoting system go to www.tendersonline.com.au/localbuy

Both TendersOnline and the new quoting register are complemented by the ICN Gateway featured above.

Checklist to register • Go to: www.tendersonline.com.au/ localbuy • Have your ABN certificate • Have your public liability certificate • Have any other relevant tickets/ licences • Make sure you add in the ‘comments box’ if you are an IPro Live member • Submit

BUSINESS

Len Steel, Owner Armoury and Ammunition Service with the shotgun used in 'Ned the Musical' which premiered at Bendigo's Ulumbarra Theatre in May.

to do some more jobs for Melbourne Theatre Company (MTC) and later said I should take over the theatre aspects of his armoury business. We supplied firearms for Les Miserables for 11 years then worked on Phantom of the Opera.”

ARMED AND GENEROUS

‘M

ore than meets the eye’ is an apt description for Dandenong’s Armoury & Ammunition Service which, in addition to its firearm and shooting accessories, provides guidance and equipment for theatre productions, and trains applicants for firearms licences on behalf of Victoria Police.

Owner Len Steel and employee Jamie Stovold have volunteered their time through long-arm safety courses for

around 25 years, receiving recognition at a special Victoria Police ceremony in 2010.

Len picked up his first rifle on the family farm at four years of age and spent 30 years in the Army Reserve.

Meanwhile, “many moons ago”, one of Mr Steel’s associates asked him to assist with TV mini-series ANZACs. “They used serious World War 1 firearms,” said Mr Steel. “He asked me

Manager of Armoury & Ammunition Kerrie White said, “I get to fulfil parts of my thespian aspirations; I love that we also work locally such as at the Drum Theatre on Miss Saigon. We are now working on Westside Story and Sweeny Todd.

“We have tiered pricing to suit so community productions may just need to cover physical costs, whereas for-profit is charged accordingly.

There must be an armourer on site responsible when blanks are fired.”

The business hand-makes each blank cartridge with specifications to meet the particular theatre and job, with variations in noise, smoke, and even the direction of the shot.

It was in 1997 that Armoury & Ammunition became a licensed gun dealer. “Len’s very well known for his knowledge and collection of historical stuff and we pride ourselves on our old-fashioned service,” said Ms White.

Contact Armoury & Ammunition Service on 9706 4037.

What is the most effective way to market your business?

J

ade from RaraPR hosted a workshop 'Top Ten Technology Tips' with Greater Dandenong Business as part of the Small Business Victoria Festival. Here are the top three tips.

you want them to know. Feature your pitch everywhere possible – especially your website homepage, and social media profiles.

When you have a business it’s important to keep your business front and centre.

Assuming you have a great product or service and an amazing brand ID, here are my top three things you should to do market your business for maximum impact at relatively low cost.

2 Be active on social media.

1 Get your pitch right.

Too many businesses make it hard to know exactly what their business does. Make your pitch unique to your business. Shape how people think of your business by telling them what

There’s no doubt your business should be active on social media. Choose the platforms you can sustain (be realistic) and let it help you generate buzz. If you know you can’t maintain your social media on your own, then get a third party to help you.

3 Make your website your hardest working employee.

There’s no point in having a great social media strategy that directs traffic to

your website if once your audience gets there, they’re disappointed by what they see. Your website needs to look good, define your brand with expert copywriting, assert your industry knowledge, share your brand story and be easy to navigate. www.rarapr.com.au STAKEHOLDER 19

HEALTHY AND WELLBEING

Healthy Food Retailers L

ocal customers want healthy food and drink options! A Greater Dandenong Healthy Catering Guide is currently being developed to make healthier choices easier choices.

Food businesses operating in Greater Dandenong can access free support to promote healthy items, increase their offering of healthy foods and modify existing recipes to make them more nutritious.

Using the ‘Traffic Light’ classification system ‘green’ foods and drinks are the healthiest choices and are encouraged. They are good sources of important nutrients and lower in fat, added sugar and salt. Examples include: breads and cereals, fruit and vegetables, dairy products, lean meat and poultry, fish, eggs, nuts and seeds.

Several local food businesses are leading the way and have developed

healthy menus, including Chefscene, Lunch Wrapped Up and Souv Hut. Nick Noone, Owner of Chefscene, believes that his business can play an integral role in influencing the eating habits of his clients. He jumped at the opportunity to attend a free training workshop and created a menu to be included in the Healthy Catering Guide.

Nick Noone, Chefscene owneroperator Q & A: What does your role entail?

Food Production, management, customer liaison, purchasing and sales.

Why did you choose to develop a healthy choices menu?

We have been getting more and more requests for information on the makeup of our products especially with the recent increase in clients with customers having different food requirements including allergies. Healthy eating is an extension of that really. In our industry you can't afford to ignore food trends or you will quickly be left behind.

Has the change in menu items had any impact on business or have the changes made your job more difficult?

Not really. It is mostly about considering what you put into your recipes and making simple switches

20 STAKEHOLDER

to some ingredients, the hardest part is locating worthwhile replacement ingredients.

What is an example of a recipe or a practice you have changed in your kitchen to make a recipe healthier?

It has been as simple as substituting regular soy sauce for salt reduced or using low fat yoghurt in dips and sauces.

What advice do you have for other caterers or businesses wanting to adapt the Healthy Choices Guidelines?

My advice would be to make a start.

Get acquainted with the principle of healthy eating and you will find that it's not difficult to implement a few ideas and you don't necessarily need to compromise on flavour or quality.

The Healthy Catering Guide will help to support workplaces and schools to meet healthy eating benchmarks as part of the Healthy Together Victoria Achievement Program. With over 1,300 organisations registered across the state there is a high demand for healthy choices.

To find out more contact healthandwellbeing@cgd.vic.gov.au

FORUMS

Business on the menu G

reater Dandenong Mayor Sean O'Reilly and CEO John Bennie recently hosted nine businesses at a working lunch at the civic centre. The event provided a unique opportunity for

participating business managers to discuss the business trends, opportunities and pressures they are currently experiencing with senior representatives of Council. The lunch time forum also provided the Mayor and CEO an opportunity to outline what Council is doing to assist businesses including delivering programs to support their growth and development, or as Sandra George, Council's SEBN Manager describes it “supporting business by building capability”.

A key topic of conversation was local procurement. The business representatives were keen to find out what policies Council were implementing to maximise its purchases from local suppliers and to

also encourage more local businessto-business procurement. Apart from its links with ICN, Council in partnership with Cordells, has recently launched its own ‘local buy’ scheme which is linked to the existing Tenders Online system. Businesses can register on this system and be notified when a quoting or tender opportunity arises for Council work in their area of expertise. (See page 18 for further details.)

Skill and labour shortages being experienced in some industry sectors were also raised as a concern. It was noted that SEBN’s work with the Employment Taskforce would help improve skills matching and assist secondary and tertiary education to better address the changing industry skills needs.

If you are interested in attending one of these invitation only Mayor and CEO Lunches, please contact business@cgd.vic.gov.au

Property professionals in the know R

eal estate and development was top of the agenda when more than 70 property sector professionals attended the Economic Development Unit’s recent Property Industry Forum.

The highlight of the event was a presentation by keynote speaker David Cannington, an ANZ Senior Economist specialising in economic analysis and Australian property market forecasting. David outlined the bigger picture national and international macro economic and political settings driving the industrial, commercial and residential property market; recent trends in the nature and distribution of property development and transactions; future projections for the market in general, and Melbourne’s south east in particular, and reflected on what this means for the local property sector in terms of opportunities and risks.

David was joined by fellow presenters Robert Davies, Structure Planning Manager - Metropolitan Planning Authority and John Bennie – CEO, City of Greater Dandenong in a lively question and answer session to conclude the event. “The Forum provided local property professionals

with the opportunity to take time out and learn more about the higher level strategic drivers influencing our business. Having the opportunity to engage with the presenters and our peers to discuss property market issues was an added bonus” said local Real Estate Agent Daniel Cheng from Remax Property Specialists.

Dandenong offers as an investment and business destination including its premier location, infrastructure services, workforce and market access, economic diversification and development opportunities. Property professionals are encouraged to use the prospectus to support their marketing campaigns.

The Economic Development Unit also formally launched its new Investment Prospectus at the Forum. The Prospectus highlights the many advantages Greater

View the Prospectus at www. greaterdandenong.com/ document/28612/business-prospectus Please email business@cgd.vic.gov.au if you require multiple hard copies.

L-R Presenters: John Bennie, CEO City of Greater Dandenong, David Cannington ANZ Bank, and Robert Davies Metropolitan Planning Authority.

STAKEHOLDER 21

CALENDAR OF EVENTS

SEPTEMBER SEBN (South East Business Networks) SEBN is about encouraging businesses to think and supporting them to act. Its role is to bring people together to strengthen manufacturing knowledge and capability in the south-east region.

SEBN Lunch with the Winners

Chamber of Commerce Grand Final Charity Lunch • Wednesday 30 September • 12.00pm – 3.00pm The Sandhurst Club, 75 Sandhurst Blvd, Sandhurst Contact 9794 8881 or amanda@greaterdandenongchamber. com.au for more information.

This annual event showcases the successful journeys of local young people through their school and work life to date.

OCTOBER

• Tuesday 1 September • 12pm – 2pm

Healthy Together

William Hill Park, 591-659 Princes Hwy, Springvale

Healthy Together: Activate your workplace!

Contact sebn@cgd.vic.gov.au or phone 8571 1576 for more information.

SEBN Showcasing Women breakfast event Highlighting women in business who have achieved in their chosen career and bringing together women from all walks of life.

• Friday 18 September • 7am – 9am Highways, Corner Princes Hwy & Corrigan Road, Springvale Contact sebn@cgd.vic.gov.au or phone 8571 1576 for more information.

Greater Dandenong Chamber of Commerce The Greater Dandenong Chamber of Commerce is the ‘connective tissue’ of the business community, enabling businesses the opportunity to meet other local business people.

Improving people’s health where they live, learn and play.

Workplaces across the South East are invited to participate in a physical activity challenge. Participants are encouraged to get active by visiting their local YMCA. A special offer ‘Activate your workplace!’ passport includes access to group fitness classes, swimming and more.

• 5 – 30 October • Participating YMCAs include: Cardinia Life, Casey RACE, Casey ARC, Dandenong Oasis, Springers Leisure Centre, Noble Park Aquatic Centre and Endeavour Hills Leisure Centre.

Cost: $20 per participant (value $120) Register your interest at healthandwellbeing@cgd.vic.gov.au

CEO and Mayor's Forum • Friday 9 October • 12pm – 2pm Civic Centre, 225 Lonsdale Street, Dandenong Contact business@cgd.vic.gov.au if you haven’t attended in the past and would like to participate in this invitation only event.

GRANTS AND OPPORTUNITIES New CSIRO 3D printing facility CSIRO has opened its new Lab 22 centre in Clayton to accelerate industry adoption of 3D metal printing and other additive manufacturing technologies. By lowering capital investment risk and allowing companies to ‘try before they buy’, the centre will help overcome one of the major barriers facing smaller businesses looking to adopt 3D metal printing. Companies can access some of the most advanced additive manufacturing equipment with the support of experienced CSIRO technical experts.

22 STAKEHOLDER

To find out more about Lab 22 or to register for one of their regular industry tours email Alexandra.Kingsbury@csiro.au or call 03 9545 8614

We’d like to hear from you There has been a lot of discussion about the impact of the withdrawal of the major automotive manufacturers over the next few years. If you have already been impacted or are likely to be, then SEBN would like to hear from you.

Contact sebn@cgd.vic.gov.au or phone 8571 1576.

BUSINESS & DRTA Chamber of Commerce Premier Regional Business Awards Breakfast

Chamber of Commerce Premier Regional Business Awards Breakfast

• Wednesday 14 October • 7am – 9am Sandown Greyhounds, Sandown Racecourse, Springvale Contact 9794 8881 or amanda@greaterdandenongchamber. com.au for more information.

• Wednesday 25 November • 7am – 9am Sandown Greyhounds, Sandown Racecourse, Springvale Contact 9794 8881 or amanda@greaterdandenongchamber. com.au for more information.

Chamber of Commerce Platinum Partner Networking Night

DECEMBER

• Thursday 22 October • 5.15pm – 7pm ATO Dandenong, 11 Robinson Street, Dandenong Contact 9794 8881 or amanda@greaterdandenongchamber. com.au for more information.

NOVEMBER SEBN Showcasing Women breakfast event • Friday 20 November • 7am – 9am Highways, Corner Princes Hwy & Corrigan Road, Springvale Contact sebn@cgd.vic.gov.au or phone 8571 1576 for more information.

SEBN Christmas breakfast event • Thursday 3 December • 7am – 9am William Hill Park, 591-659 Princes Hwy, Springvale Contact sebn@cgd.vic.gov.au or phone 8571 1576 for more information.

Greater Dandenong Race Day • Saturday 5 December • From 10 am Sandown Racecourse, 591-659 Princes Highway, Springvale Contact 8571 1550 or business@cgd.vic.gov.au for more information.

WHAT THE CHAMBER OFFERS YOUR BUSINESS

T

he Greater Dandenong Chamber of Commerce offers you the opportunity to meet other local business people from the manufacturing, retail, financial, legal and commercial services sectors to name a few. As a Chamber member you will network with other local business people, celebrate the success of local businesses, engage with your local community, contribute to the vitality and growth of Greater Dandenong and connect with local and state governments.

As the 'connective tissue' of the local business community, the Chamber conducts a range of events where you can exchange ideas with other business people and be part of our local community. Major events in our calendar include the Premier Regional Business Awards, a Grand Final

Single Business Service at your service The Department of Industry and Science’s Single Business Service streamlines access to information for Australian businesses including how to plan, start and run a business and access government programs like the Entrepreneurs’ Infrastructure Programme, R&D Tax Incentive and Industry Skills Fund.

For more information, visit business.gov.au or call 13 28 46.

Food manufacturers and processes take note Visit Food Innovation Australia Ltd (FIAL) to access their upto-date industry news, export market insights, e-catalogue, capabilities directory and trade mission activities. www.fial.com.au

Charity Lunch, networking nights and Carols by Candlelight held in Dandenong Park.

The Chamber requires your support to continue its important work. Play your part by joining today.

Download a membership form at www.greaterdandenongchamber.com.au or contact Amanda Checken on 9794 8881 or email amanda@greaterdandenongchamber.com.au

Need to Promote Greater Dandenong to Your Business Clients?

Council’s Economic Development Unit has published a Prospectus to highlight the many advantages Greater Dandenong offers as an investment and business destination. The brochure highlights Greater Dandenong’s premier location, infrastructure services, workforce and market access, economic diversification and development opportunities.

You can view the Prospectus at www.greaterdandenong. com/document/28612/business-prospectus Please email business@cgd.vic.au to source multiple hard copies.

STAKEHOLDER 23

Greater Dandenong Saturday 5 December 2015 The perfect staff Christmas function Corporate sponsorship available Corporate dining packages available Free entry for Greater Dandenong Residents Family friendly event with children’s activities

The City of Greater Dandenong and Melbourne Racing Club invite you to Giddy Up on Saturday 5 December at Sandown Racecourse for the annual Greater Dandenong Raceday.

Enjoy special guests, activities and a great day of racing at a premium racecourse here in your backyard all whilst celebrating the local business community.

Enquiries: Phone (03) 8571 1550 or email: business@cgd.vic.gov.au

Join us for White Ribbon Day in a walk to oppose violence against women.

When: 10.30am Tuesday 24 November Where: We start at ‘The Kitchen’ in the Dandenong Market and walk to the Civic Square.

More information: 8571 1000