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CITY OF GREATER DANDENONG BUSINESS NEWS

SEPTEMBER 2018

START-UPS GIVEN RUNWAY FOR BUSINESS ACCELERATION Page 3

Springvale Community Hub Pages 6-7

The percentage that counts Page 8

Business event calendar Page 14


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CONTACT

PAUL’S CORNER

Greater Dandenong Business Dandenong Civic Centre 225 Lonsdale Street Dandenong, Victoria 3175 Ph: 8571 1550 www.greaterdandenong.com business@cgd.vic.gov.au

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Adrian Boden South East Melbourne Manufacturers Alliance (SEMMA) Ph: 9768 2524 www.semma.com.au Tiffany Murray Greater Dandenong Chamber of Commerce Ph: 9768 3283 www.greaterdandenongchamber.com.au Catherine Cunningham Stakeholder Editorial Ph: 8571 1455 business@cgd.vic.gov.au Views expressed by individual contributors in this publication do not necessarily reflect the views of the City of Greater Dandenong. Material from Stakeholder, Greater Dandenong‘s business news, may be reproduced for noncommercial purposes provided the source is acknowledged, e.g. ‘This material first appeared in the City of Greater Dandenong’s Stakeholder publication, September 2018'.

To receive your copy of Stakeholder electronically, email business@cgd.vic.gov.au

elcome to the September edition of Stakeholder. It is hard to believe we are fast approaching the last quarter of the calendar year, but what a productive nine months it has been. There has been so much activity over this past quarter and this is testimony to the exponential development Greater Dandenong continues to experience. In this edition, we congratulate those businesses that were frontrunners in various business awards, we welcome Victory Offices (a new provider of premium serviced offices in the heart of the CBD), and explore some critical success factors for running a hospitality business through the lens of local cafe, The Public's Corner. Other great features include an article on Team 11’s success in reaching the next stage of the Football Federation Australia’s bid for a licence into the A-League competition – learn more on page 4. We highlight Council’s success in securing funding from Launch Victoria to support start-up businesses to translate their entrepreneurial ideas into a reality. Small businesses are the backbone of the Australian economy and we are thrilled to have funding to equip start-ups with the necessary skills to propel their business. A workshop is also scheduled on 16

Paul Kearsley

October to help businesses learn more about how to launch their business on Amazon and gain insight into the Amazon Marketplace, tools and policies for Sellers – details on page 9. Enjoy this action-packed edition of the September Stakeholder. Paul Kearsley Group Manager, Greater Dandenong Business

GREATER DANDENONG BUSINESSES RECOGNISED FOR EXCELLENCE A

number of Greater Dandenong businesses have been recognised for leadership and excellence at State and National awards. These award recipients have shown strong innovation and showcase the strategic strengths of doing business in the area.

Victorian Manufacturing Hall of Fame 2018 The Victorian Manufacturing Hall of Fame awards recognise outstanding Victorian manufacturing and this year the following local businesses were awarded: • Chobani – Winner High Growth Sector – Food and Fibre • Bombardier Transportation – Winner High Growth Sector – Transport Technologies and finalist, Manufacturer of the year – Large Business. STAKEHOLDER

Women in Industry Awards 2018 The 2018 Women in Industry Awards acknowledged exceptional women who achieved success through leadership, innovation and commitment to their sector. Tatiana Kuzovova owner of From Granny, a small family-owned Dandenong business, was a finalist for the national 'Excellence in Manufacturing’ award. From Granny manufactures 21 different lines of European dumplings and was founded in 2012. While the business did not claim the top prize, recognition at a national level was an exceptional achievement. Jill Walsh of Actco Pickering Metal Industries – Winner of the Individual Woman Manufacturer of the Year – Victorian Manufacturing Hall of Fame 2018


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START-UPS GIVEN RUNWAY FOR BUSINESS ACCELERATION G

reater Dandenong start-up and scale-up businesses can accelerate their development with the launch of a new program offering meet ups, masterclasses and workshops from September 2018. LaunchVic is funding the 12-month initiative and Council will partner with Runway Geelong and others to implement the program. Runway’s model has proven highly successful in Geelong and Ballarat and is now being rolled out in various municipalities across Victoria. “Greater Dandenong’s diversity provides a rich source of potential start-up businesses able to meet a broad spectrum of needs and aims,” says Council’s Paul Kearsley, Group Manager Greater Dandenong Business.

entrepreneurial blueprint,” said Runway CEO, Peter Dostis.

‘How to validate your ideas to see if there is a market’.

“We bring our expertise and innovation toolset to develop a tailored proposition for each region. The program’s real strength comes from the fact it is open to everyone – with a focus on diversity – and is taught by real-life entrepreneurs. We have programs for the entire business lifecycle so after an initial

Runway founder and Chairman, Nick Stanley, is a successful regional entrepreneur and angel investor. “We have really smart, creative people with unique challenges and innovative ideas for businesses that need to be taken to the world,” said Mr Stanley.

“Entrepreneurialism can really help regional locations in a practical way with economic development. We have really smart, creative people with unique challenges and innovative ideas for businesses that need to be taken to the world.”

“We’ve been looking to develop a pathway to encourage start-up businesses and have been planning this for quite some time,” said Mr Kearsley.

awareness campaign, we’ll understand where our focus should be in terms of start-up and scale-up businesses,” Mr Dostis said.

“Greater Dandenong is looking to accelerate the development of their own start-up ecosystems through the application of our unique

Runway considers a support network to be a critical component of the program and will initially run a session to identify mentors. A key masterclass will be

If you or someone you know has an idea to develop a start-up, or is in the early stages of developing their business idea, being involved in Greater Dandenong’s start-up program supported by LaunchVic provides the perfect opportunity. For further information contact sebn@cgd.vic.gov.au. STAKEHOLDER


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Team 11 shortlisted

BY FOOTBALL FEDERATION AUSTRALIA

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eam 11 has been shortlisted by Football Federation Australia as one of the potential recipients of a licence into an expanded A-League competition. The exciting announcement came on June 29, making Team 11 one of only nine other bids to make it to this final bidding stage. Shortlisted applicants had until August 31 to submit their final proposals, with a decision to be made in October. Two new licences will be handed out for the 2019-20 season. Team 11 is currently backed and run by the City of Greater Dandenong, City of Casey and Cardinia Shire councils. It will spend the coming months finalising investor groups and ownership structure as it prepares to transition into a privately-owned entity. Team 11 recently confirmed the club has the financial support of iconic Australian businessman, Gerry Ryan. Mr Ryan's name is synonymous with the City of Greater Dandenong – where Team 11’s proposed home stadium would be built – with his hugely

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successful Jayco Caravans business born out of the region in 1975. The entrepreneur is no stranger to the A-League either, having previously had stakes in the then known Queensland Roar and Melbourne City. The south-east Victoria region is one of the fastest growing areas in Australia and has a population base in excess of 1.5 million people. It also boasts more than 22,000 registered football players. The region is a proud diverse community. Greater Dandenong alone is the most multicultural council in the country, with more than 60 per cent of its population born overseas and 160 nationalities represented within its resident base.

representing it, as football is the game that many here know and love most," Mr Ryan said. Team 11 has received strong backing from nine additional local councils – Frankston, Mornington, Knox, Monash, Baw Baw, Latrobe, Bass Coast, South Gippsland and Wellington – as well as letters of support from more than 40 grassroots clubs, demonstrating the region’s profound grasp of the club’s possibilities. “I’ve helped put together a few clubs in my time. But this bid is about more than just football, it is about community and must seek to increase social wellbeing and prompt economic growth – which I think it can and will," said Mr Ryan.

“No force can unite quite like the round ball can." Mr Ryan said his passion lies in the transformative effect Team 11 can have on the local community. “No force can unite quite like the round ball can. This is an exceptionally multicultural community that would be incredibly supportive of a club

The public can show its support via: (@weareteameleven) (@WeAreTeam11) Join the Team 11 database www.weareteam11.com/join


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Local cafe shares recipe for success P

assion for what you do, a prime location and access to good local suppliers are among the critical factors to running a successful hospitality business according to owners of The Public's Corner, Arben and Shpresa Berisha. Beginning as a franchise and rebranding shortly thereafter to have full control of their operation, the business has been open for about four years in the City of Greater Dandenong office precinct, overlooking one of the area’s most iconic buildings, The Drum Theatre.

“Dandenong has changed so much over the years. There are more buildings, more businesses and more opportunities than ever before, it’s a great time to be in business here." The Public's Corner offers a modern Mediterranean menu that satisfies the diverse ethnic background of the Dandenong community in a relaxed, vibrant setting. Showcasing breakfast favourites such as eggs benedict, smashed avocado and pancakes, as well as a range of lunch mains, everything is cooked in-house with a focus on high-quality customer service.

“Freshness is a big thing so I buy small amounts and if I run out of something I go down the road to get it – it isn’t from a factory three hours away.” Having a grass roots connection to Dandenong through support of the local soccer club as a child, Ms Berisha has noted the exponential growth and change happening in the city.

Their coffee is also a unique blend of seven different coffee beans roasted by the owners, which attracts customers far beyond the borders of Greater Dandenong.

Access to first-rate, local producers within close proximity has been a big success factor for The Public's Corner, and a strong relationship with suppliers has enabled the owners to feel a sense of trust in the product they receive. “Ninety-five per cent of our produce comes from suppliers in the area. A lot of our customers work in Dandenong, so I think it is important that we support them. Freshness is a big thing so I buy small amounts and if I run out of something I go down the road to get it – it isn't from a factory three hours away," said Ms Berisha. With a background in corporate customer service and a strong desire to be her own boss, Shpresa saw a great opportunity to bring a modern café to Dandenong. It was not without its challenges however, and with minimal hospitality experience she had no choice but to learn on the job – and the hard work and risk continues to pay off.

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SPRINGVALE COMMUNITY HUB SET TO IMPRESS

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ou may not recognise the heart of Springvale by the time the $50.4 million Springvale Community Precinct project is complete. Momentum continues to build among the community with stage two of the project – and arguably the most exciting – underway. Ireland Brown Constructions have begun erecting temporary fencing and hoarding as they progressively construct the impressive new Springvale Library and Community Hub.

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Julie Reid, Director Engineering Services at the City of Greater Dandenong, noted what an amazing facility this would be for the people of Springvale and the broader region. “Libraries are so much more than bricks and mortar, particularly in a culturally diverse municipality like Greater Dandenong. For many it’s a place of refuge, a place where communities can connect and realise

their dreams through the learning resources made available to them," said Ms Reid. A Victorian Government grant and significant investment by Council has allowed for a superior, state-of-the-art modern facility to be purpose built for the community with a budget of $32 million. Among other features, the building will house new technologies and equipment, together with flexible


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“Libraries are so much more than bricks and mortar, particularly in a culturally diverse municipality like Greater Dandenong.”

ART GALLERY DEVELOPMENT CREATES BUSINESS PROSPECTS Are you looking for an opportunity to contribute to the local arts scene?

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etailed design plans have been completed for the new Gallery of Art to be located at the 1920s Masonic Hall on Mason Street, central Dandenong. Council is now calling on the business community to consider the possibilities this exciting development offers. With a growing demand for artistic facilities in south-east Melbourne, the new gallery of art could be an opportunity for you to contribute to the community and culture of Greater Dandenong through sponsorship, capital contributions and marketing opportunities to support and align with high-calibre touring exhibitions, local arts programs and gallery events. The Gallery of Art Development will consolidate central Dandenong’s growing reputation for arts participation and expression, housing both gallery and creative workshop facilities. The development will allow for a significant expansion of the Walker Street Gallery visual arts programs, building on its current 16,000 annual visitors.

community meeting spaces, civic services area and plentiful parking.

and we’re so excited to be leading the way with this project."

Ms Reid went on to highlight the importance of Local Government leading the way in sustainability.

Visits to the library are anticipated to increase by more than 270,000 visits per annum upon completion – forecast about June 2020.

“We’re proud to be targeting Net Zero Emissions for the building operations in addition to a 5 Star Green Star Rating through our well-considered sustainable design. It’s so important for us to practice what we preach in this space

For information on the Springvale Community Precinct project, please visit www.greaterdandenong.com/ springvaleprecinct

This important cultural venue will offer a unique experience for visitors, local residents and the 12,000 weekly pedestrians who utilise Halpin Way and Mason Street. With a captive population of 160,000 and the creative energy of people over 160 birth places in Greater Dandenong, this future art space has the potential to become a unique cultural icon for the whole of Melbourne. Businesses interested in exploring possible opportunities to contribute to this exciting development or who are seeking further information may contact Tilla Buden, Manager Community, Arts Culture & Library Services, by email tilla.buden@cgd.vic.gov.au STAKEHOLDER


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SEBN (SOUTH EAST BUSINESS NETWORKS)

WHY NOT JOIN ONE OF OUR NETWORKS IN 2018 Including Manufacturers only events from CEO to Operation and: • Young Leaders • Women in Business • Common Interest Groups

LOOKING FOR LOCAL TALENT?

THE PERCENTAGE THAT COUNTS P

ut in a little and get back a lot. Greater Dandenong has a pool of potential talent waiting for you to give them a go. The One Percent Project may be one answer to your recruiting dilemma and provide a life-changing opportunity for the right individual. A ‘jobs rich’ region, Greater Dandenong’s current unemployment rate sits at 10.2 per cent – a positive change compared to 12 per cent three years ago – but still a long way to go to meet the Victorian average of 5.8 per cent. The One Percent Project, developed by the Greater Dandenong Regional Employment Taskforce, encourages all businesses and employers, regardless of their size and industry, to recruit just one per cent of their workforce from jobseekers who need a helping hand into employment. Manager of the South East Business Networks (SEBN), Sandra George, said that one long-term solution was to build

worklocalgreaterdandenong.com.au Register today to: › Place your vacancy on the portal free of charge › Access local job seekers › Search resumes of registered job seekers. For more information contact SEBN on: Ph: 8571 1576 Email: sebn@cgd.vic.gov.au Work Local Greater Dandenong

the capability of our local community to better meet local business and industry demand. ‘Growing our own’ will build our economy and strengthen the region’s business sustainability. The SEBN team hopes to see more local businesses participating in the One Percent Project and leading the way for the rest of Victoria. Taking a streamlined and collaborative approach to tap into the wealth of local talent, the One Percent Project brings together State and local government bodies, service providers, Chisholm TAFE and community organisations to help local employers meet their recruitment needs. Join us to be part of this positive change. Email onepercentproject@cgd.vic. gov.au or call 8571 1550 for further information. The One Percent Project is funded through the Victorian State Government ‘Community Revitalisation’ project. Sources *Small Labour Market Report, March 2018.

Green and lean

WHAT IS HOLDING YOU BACK?

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s a nation we’re falling behind in energy efficiency and the uptake of renewable energy, with ABS 2016 data indicating only 40 per cent of small businesses have taken action to improve energy efficiency, as distinct to 75 per cent of large businesses. We all understand the benefits to both the environment and bottom line, so what are the barriers holding businesses back? To best support those who wish to switch to a sustainable energy plan, the City of Greater Dandenong encourages local business to complete a short survey on their energy usage. Take action and complete this brief survey to help us help you. Further information at www.greaterdandenong.com

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SEBN (SOUTH EAST BUSINESS NETWORKS)

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DREAM BIG

& Make it Happen

KITCHEN CHALLENGE FOR GREATER DANDENONG “T

hey come in thinking this is a cooking program but it is so much more than that!” Passionate founder of the Kitchen Challenge, Rob Rees MBE DL, is a proud man. His program boasts a unique offering for corporate businesses founded on the belief that purpose-driven, engaged organisations and individuals perform better.

develop their leadership skills, empathy and mental well-being while learning to cook a restaurant-quality lunch for 50 guests. To see ‘behind the scenes’ of the last Kitchen Challenge, go to www.youtu.be/f3oXkNMHFfk While the program is well and truly underway there is one pressing question that remains – what delicious

“They come in thinking this is a cooking program but it is so much more than that!” “They go away with stronger emotional intelligence, a better perspective on health and wellbeing and most importantly, they go away as more engaged individuals – it’s wonderful,” said Mr Rees. The current Kitchen Challenge is underway with six leaders from local Dandenong businesses working alongside six local young people. They are focusing on common goals to

items will be on the menu this time? Funded through VicHealth, this 8eightday program is offered free of cost to Greater Dandenong businesses. If you would like further information, or wish to nominate a leader for the October program, contact Jennifer Ebdon at jennifer.ebdon@cgd.vic.gov. au or call 0438 510 840.

Secondary students and local employers come together again in September for ‘connection and conversation’ at the annual Lunch with the Winners. Featuring keynote speakers and a panel of young achievers, this popular schoolsindustry event highlights the different pathways to achieving career goals that young people can take. SEBN and South East Local Learning and Employment Network invite you to attend and sponsor a table of students - or send your young leaders to share their career journeys with the students. For further information contact sebn@cgd.vic.gov.au

WHAT KEEPS YOU UP AT NIGHT … LIONS? Woman of influence, Dr Jenny Gray, CEO of Zoos Victoria, enthralled the audience at SEBN’s Showcasing Women in Business event in August. Author of Zoo Ethics, and President of the World Association of Zoos and Aquariums, Jenny is committed to improving the standards and regulations of zoos and aquariums around the world. At the breakfast, her leadership skills were evident as she shared her journey to this unique position and her passion for animals and the environment which has facilitated the transformation of Zoos Victoria.

SELLING ON AMAZON 101

How to Grow your Business on Amazon

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Amazon and the Amazon Logo are trademarks of Amazon.com, Inc. or its affiliates

elling on Amazon allows you to reach shoppers on Amazon.com. au. Whether you’re selling one item or millions, the Amazon Marketplace makes your products easier for customers to find and easier to buy. Join this workshop to learn more about how to launch your business on Amazon and gain insight into the Amazon Marketplace, tools and policies for Sellers, and the services that can help you swiftly grow your business. This a must-attend workshop for retailers and brands looking to sell on Amazon at home in Australia and abroad.

In this Amazon Marketplace presentation we will cover: • the Amazon Opportunity • top tips for Marketplace sellers • fulfilment by Amazon – let us pick, pack and ship your orders. This is a FREE event to be held at City of Greater Dandenong Civic Centre, Level 2, 225 Lonsdale St, but bookings are essential. To RSVP please visit www.greaterdandenong. com/smallbusinessworkshops STAKEHOLDER


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SERVICED OFFICES NOW AVAILABLE IN CENTRAL DANDENONG

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here is a new player in town and you might want to check them out. The arrival of Victory Offices (VO) provides a strategic offering to local businesses that previously did not exist. VO is a leading provider of prestigious flexible workplace solutions that includes six star serviced offices, co-working spaces, virtual offices and meeting room hire. These offices are premiumgrade, fully inclusive, can accommodate anywhere from one to 30 people in a number of different options, and can be accessed right in the heart of Dandenong at 311 Lonsdale Street. The City of Greater Dandenong’s Economic Development team were delighted to attend the launch event in July, noting the strong market need for this type of offering. Guests were invited to explore the building to learn more about the company’s offerings. Some of the key features included: • quality office furniture • unlimited high-speed internet • daily office cleaning • 24/7 access and security • professional reception team to greet your guests and answer your calls • on-site café with unlimited T2 tea and European coffee. Additionally, businesses who are considering renting a space will have access to lounges, meeting and boardrooms, as well as administrative support when required. For further information call Victory Offices on 1300 788 292 to discuss how they can help your business and your clients.

RESPECT IS GOOD BUSINESS C

an your business afford to alienate 20 per cent of the population?

culture of isolation?

There are over four million people in Australia with a disability with a combined disposable income estimated at $54 million per annum. The term disability covers a variety of physical and mental impairments, some obvious but others not so easy to identify. To provide perspective through the lens of a target market, statistics from Pro Bono Australia (PBA) indicate that 40 per cent of Australians aged between 65 and 69 years are affected by disability – a very noteworthy statistic given the nation’s ageing population is on the rise. Not all businesses are getting it right and there is room for improvement. PBA states that 48 per cent of all business complaints reported to the Human Rights Commission are disability related. This prompts us to consider, what do customers with a disability experience when they interact with your business? How inclusive are your staff on the phone and during face-to-face dialogues? Some people find it confronting and challenging when encountering a person with a disability for the first time. Just imagine how it must feel for the person with the disability. Are you risking the spending power of four million people and contributing to a

Learning to respect all people should be a priority for organisations of all sizes, and there are tools available to assist businesses to break down disability barriers. Not-for-profit (NFP) organisation, the Australian Network on Disability (AND), offers a range of training and resources to assist both individuals and businesses to tackle this issue. Local NFPs in the City of Greater Dandenong such as Vision Australia and Hearing Australia can also provide support. There are champion organisations that are providing leadership in this space. For example, Westpac is responding to the needs of the almost four million Australians with a hearing impairment by employing full-time Auslan interpreters. Major retailer, Target, has implemented inclusive marketing campaigns with children wearing hearing aids or glasses. A new level of customer service is emerging and it is time to jump on board. For more information on how you can help improve your business accessibility, please contact the Economic Development Team on 8571 1550 or email business@cgd.vic.gov.au. Source: Pro Bono Australia / Disability Services Australia (DSA) / Australian Network on Disability (AND)

NBN INFORMATION SESSION PLANNED TO BRING BUSINESSES UP TO SPEED

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s the nbn™ access network rolls out over the Greater Dandenong area, local businesses are invited to join a free NBN Co information session to help them prepare their business for the switch to the new network. NBN Co Information Session Tuesday 30 October, 6pm-7.30pm Dandenong Civic Centre Level 2, 225 Lonsdale Street Bookings for the information session are essential: greaterdandenong.com/ smallbusinessworkshops STAKEHOLDER

nbn™ local Manager, Rosanna Lacorcia, will provide a step-by-step guide to switching your business to the nbn™ access network to help make the transition as smooth as possible. Ms Lacorcia will also discuss the wholesale business-grade custom-built products and service solutions including Symmetrical speeds, Committed Information Rate (CIR) bandwidth and Enhanced Service Levels that are available to help businesses make the most out of access to fast broadband.

For businesses that require higherspeed services to support mission critical applications, NBN Co will launch a wholesale direct-fibre broadband service later this year designed to deliver symmetrical speeds of up to 1Gbps for medium to large-sized businesses. A panel from NBN Co’s business product team will also lead a Q&A session to answer your questions about connecting to the nbn™ access network.


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DANDENONG’S VOLGREN TO BUILD 50 NEW HYBRID TECHNOLOGY METRO BUSES G

reater Dandenong is set to benefit from an injection of funds in the sustainability sector, with 50 new hybrid buses to be constructed by Dandenong’s Volgren. Environmental pollution is an increasing concern for all levels of government and robust measures to counteract the negative impacts of gas emissions are a key focus. According to results of a trial in Victoria, hybrid technology buses use 30 per cent less fuel and reduce noise significantly during idling and departing from stops.

“All 50 buses will be built in Dandenong and locally engineered, securing local jobs and supporting local development and design in hybrid technologies.”

This technology is being introduced on 50 new buses in Wyndham, Oakleigh and Sunshine, an initiative that will both improve the overall passenger experience and support the environment.

Volgren CEO, Peter Dale, said:

Commissioning local automotive manufacturer, Volgren, will foster local capability, support local jobs, and encourage innovation and leadership in the sector – with all buses to have a Euro six emission standard, the highest and cleanest level for commercial vehicles worldwide.

The new Hybrid buses will be phased into the CDC Victoria bus fleet over the next three years as part of the new contract with the operator. The first bus will enter service in late 2018 with at least 30 new hybrids to be delivered in the next 12 months. All 50 buses will be delivered by 2022.

"All 50 buses will be built in Dandenong and locally engineered, securing local jobs and supporting local development and design in hybrid technologies."

Honouring Noble Park’s origins H

ave you ever wondered how a town is named? In some cases the name serves as a symbol of remembrance and respect for an influential member of society or a famous explorer. This rationale can be seen in the case of the new interpretive sign installed in Buckley Lane at Noble Park, which seeks to recognise the founding role of Alan Frank Buckley in establishing this Greater Dandenong suburb. Alan Buckley bought the huge parcel of land in 1909 and subsequently subdivided it to sell to new settlers arriving in the area. Buckley’s

entrepreneurial spirit went well beyond land sales however, as he wished to build a new community – and his generosity saw the development of the many public assets and facilities that exist today.

of the time refused to fund a railway station, prompting Buckley to independently raise the £552 needed. Thanks to his efforts, the Noble Park railway service opened in June 1913 with two stops per day.

He and his family were instrumental in establishing Noble Park’s first school and postal service, and donated land for the Public Hall, the Church of England and what is now known as Pat Wright Reserve.

The interpretive sign is attached to the wall at the rear of 2A Leonard Avenue. Historical markers, such as the Alan Buckley interpretive sign, are part of the City of Greater Dandenong’s ongoing Placemaking Program, reminding us of the significant people and events that have made the city of today.

As the community grew, so did the need for better transportation links to Melbourne. The Railway Commission

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SNOW SEASON VISITS SPRINGVALE IN WINTER T

he Springvale retail precinct came alive in the heart of winter for the Greater Dandenong annual Snow Fest event. On 29 July, more than 80 tonnes of snow was trucked in from Mt Buller to the corner of Buckingham and Balmoral avenues in Springvale, where an estimated 35,000 people gathered to celebrate one of the city’s most popular festivals. This year's event sponsors were Mt Buller, Fox FM and TVB Australia. Niki Donaldson of Mt Buller said,

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"We love being part of the Springvale Snow Fest, seeing families come along and enjoy the fun activities, amazing entertainment and wonderful food.”

Since the event’s inception, Snow Fest has won a number of highly-regarded event awards, including Best New Event in Victoria and Best Tourism Event in Victoria. The 2018 event generated a net economic benefit to Springvale of $571,270. A key part of the event is the free entry to the Mt Buller snow, as well as snow fall effects, ice sculpting and snow themed rides and activities and the spectacular fireworks display.


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CALL FOR NOMINATIONS 2018 Greater Dandenong Chamber Business Awards

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o you want your business to be recognised for outstanding achievements in the Greater Dandenong area? Imagine you started a business with humble beginnings, but through hard work and dedication to a vision you became a company that stocked over 6000 products, hired more than 70 employees and supplied 4000-plus trade customers world-wide. It paints a pretty impressive picture and for Lifestyle Brand International this became a reality. In 2017, the company was formally recognised for their outstanding achievements when they received the 2017 Chamber Business Award and the Corporate Social Responsibility Award. Roni Palti, Company Director, said: "We've put a lot of effort into the community here and overseas and we were truly proud to win this award." The Greater Dandenong Chamber of Commerce has been running business award programs in the area since the early 1990’s. Over a 25-year journey,

Grants available to conduct business energy assessments

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ocal bottle cap manufacturer, Caps & Closures, has identified potential savings of up to $12,000 after conducting an energy assessment funded through the Victorian Government’s $6.1 million Boosting Business Productivity Program. The program, delivered by Sustainability Victoria, supports businesses with three different efficiency grants - a sustainable finance service, training events, and information resources. Following its assessment, Caps & Closures is now taking next steps;

there programs have honoured dozens of highly-successful businesses from across the region. The Chamber Awards continue to recognise and honour outstanding business achievement in the Greater Dandenong area. Chamber President, Paul Broom, encourages all local businesses to consider nominating for the Chamber Awards program. “The Chamber Awards exist to highlight great business stories in the area. They are a fantastic opportunity to promote your business to a wider audience," Mr Broom said. If you reside in the Greater Dandenong area and believe you have a great business story, then consider submitting a nomination for an award. Similarly, if you know a deserving business you are also free to nominate them. If you would like any further information on the Chamber Business Awards, please contact Amanda Checken on 9768 3283 or email amanda@ greaterdandenongchamber.com.au working with an experienced energy consultant to identify energy efficiency improvements, reviewing pricing tariffs, and suitable renewable energy options. Businesses across Victoria are increasingly seeing the value of energy efficiency improvements both in terms of environmental responsibility and long-term savings. To date, more than 60 businesses have been awarded a grant to co-fund an assessment under this program. The Energy Assessment Grants are open to businesses spending more than $20,000 a year on energy. For more information on the program, please contact Sustainability Victoria’s Sustainable Business advisors on 1300 363 744 or email grants. enquiries@sustainability.vic.gov.au STAKEHOLDER


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Events Calendar SEPTEMBER 4 September • Lunch with the Winners, 12pm–2pm (SEBN) Location • Springvale Town Hall 397-405 Springvale Rd, Springvale Contact • sebn@cgd.vic.gov.au

26 September

16 October

• Grand Final Charity Lunch, 12noon–3pm (Dandenong Chamber of Commerce)

• Small Business Workshop: Selling on Amazon 101, 6pm–8pm Location • Dandenong Civic Centre Level 2, 225 Lonsdale St, Dandenong Contact • greaterdandenong.com/ smallbusinessworkshops • business@cgd.vic.gov.au

Location: • Southern Golf Course 597 Lower Dandenong Rd, Dingley Village

5 September

Contact • Phone 9768 3283 • Email info@greaterdandenongchamber. com.au

• Ashfords Networking Night, 5.30pm–7.30pm (Dandenong Chamber of Commerce)

OCTOBER

Location: • Ashfords Accounting & Advisory • 14 Garden Boulevard North, Dingley Village, Victoria, Australia Contact • Phone 9768 3283 • Email info@greaterdandenongchamber. com.au

17 September • Small Business Workshop One-on-one tender writing support 10am–12pm or 3pm–5pm.

3 October • Small Business Workshop: One-on-one tender writing support 3pm–5pm Location • Dandenong Civic Centre Level 2, 225 Lonsdale St, Dandenong Contact • greaterdandenong.com/ smallbusinessworkshops • business@cgd.vic.gov.au

12 October

Location • Dandenong Civic Centre Level 2, 225 Lonsdale St, Dandenong

• Dandenong Chamber of Commerce Business Awards October Breakfast 7am–9am

Contact • greaterdandenong.com/ smallbusinessworkshops • business@cgd.vic.gov.au

Location • Punthill Apartment Hotel Dandenong 157-163 Lonsdale St, Dandenong

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Contact • Phone 9768 3283 • Email info@greaterdandenongchamber. com.au

23 October • Small Business Workshop: One-on-one tender writing support 10am–12pm or 3pm–5pm. Location • Dandenong Civic Centre Level 2, 225 Lonsdale St,Dandenong Contact • greaterdandenong.com/ smallbusinessworkshops • business@cgd.vic.gov.au

24 October • ATO Networking Night 5.30pm–7.30pm Location • 19 George St, Dandenong Contact • Phone 9768 3283 • Email info@greaterdandenongchamber. com.au

30 October • Small Business Workshop NBN Business Information Session, 6pm–7.30pm Location • Dandenong Civic Centre Level 2, 225 Lonsdale St, Dandenong Contact • greaterdandenong.com/ smallbusinessworkshops • business@cgd.vic.gov.au


15

One-on-one tender writing support

A

TURNING JOB SEEKING INTO REAL RECRUITMENT: CHISHOLM PARTNERS WITH HILTON

C

hisholm Institute has partnered with Hilton Manufacturing to help local job seekers find employment in sectors with existing skills shortages. The pilot program of the Advocacy and Employment Program in May 2018 saw participants receive training and support through Chisholm’s Foundation, Engineering College, and Skills and Job Centre.

“Participants were generally competent in writing and reading English, but needed more practice in speaking, so were overlooked by job agencies," Ms Irving said. Chisholm is one of the providers involved in the Federal Government’s Employability Skills Training initiative helping youth aged 16 to 24 become job ready.

Ann Irving, General Manager of Foundation College at Chisholm, said 12 students were initially interviewed with nine ultimately gaining work with the highly-regarded manufacturer.

According to Ms Irving, the Foundation College’s success in fast tracking people from training to employment saw it seek direct links with industry.

Todd Hartley, Director of Hilton Manufacturing, was fabulous and said they’d take unskilled employees and train them, as long as they really wanted to work.

“But Hilton is the hero in this pilot. We had one participant who’d only been in Australia for eight weeks. He and his family are delighted he’s employed and they can see a positive future.”

Chisholm Engineering collaborated with Hilton to create a start-up program for welding, and the company invested in delivering the course on-site.

Chisholm began the second program in July and is seeking other companies to replicate this model, plus hopes to further consult with government bodies to make the program sustainable.

Many of the six participants were new arrivals to this country but we also had an Australian-born student involved.

SECURITY IN THE SPOTLIGHT - DEFENCE AND AEROSPACE CAPABILITY CONFERENCE

T

he Defence & Aerospace Capability Conference is planned for late 2018. The all-day event features guest speakers from industry leaders. The aim of the conference is to generate discussion on Victoria’s defence industry, identify the opportunities for Small Medium Enterprises (SMEs) as well as highlight future potential and assistance programs.

For further information email Ann Irving at ann.irving@chisholm.edu.au

Organising this event is South East Melbourne Manufacturing Alliance (SEMMA) a peak industry group representing more than 200 leading manufacturers based in South East Melbourne. Almost half of Victoria’s manufactured products are created in the region, contributing strongly to the State’s economy. The Defence and Aerospace Capability Conference is one such example of the work SEMMA does for the region. The industry group provides an important networking focus for manufacturing companies of all sizes, helping to forge inter-business links locally, nationally and around the world.

new offering has arrived for Greater Dandenong businesses as part of the Economic Development unit’s Small Business Program. A large proportion of local and national work is secured through the tender process, however writing a winning submission can be a big challenge for businesses. Tendering is the process of making an offer, bid or proposal, or expressing interest in response to an invitation or request for tender. It is through the tendering process that businesses hope to select the best service provider in terms of capacity, quality and cost. Recognising the customised skills and know-how required in this process, the City of Greater Dandenong is subsidising the cost for local businesses to attend a one-on-one, two-hour mentoring session at Dandenong Civic centre with tender writing expert, Kristine Daw. Participants will craft responses specific to their business and at the conclusion of the workshop will have pre-written content ready to go. This work then informs the basis for future submissions. “Tender writing is such a tricky game but you can win the battle," said Ms Daw. “I’ve made my career out of writing winning tenders for businesses, so it is certainly possible.” There are five initial places available for local businesses across September and October, and this opportunity will be allocated to those that express their interest first. To book a session visit greaterdandenong. com/smallbusinessworkshops. For further information please contact the Economic Development Unit on 8571 1550 or email business@cgd.vic.gov.au SEMMA Executive Officer Adrian Boden ssaid: "This event is the first of its kind for the south east region of Melbourne. We are excited to bring industry leaders together in one room and begin a positive, joint discussion." South East Melbourne generates 44 per cent of Victoria’s manufactured product. The industry sector provides 17 per cent of south east Melbourne’s 549,000 jobs. "Change doesn’t happen overnight but I am looking forward to seeing where this conversation will take us," Mr Boden said. Website: www.semma.com.au/events STAKEHOLDER


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