2020 Annual Report

Goodwill Industries of Ventura and Santa Barbara Counties

ANNUAL REPORT 2020 Changing Lives Through the Power of Work

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GOVERNANCE Spreading word throughout the community about our organization helps it grow and flourish.

Our all-volunteer Board of Directors are our ambassadors who advocate for Goodwill’s mission.

BOARD OF DIRECTORS Peter Marcus, President Goodwill Industries VSB

Indy Batra MJP Technologies, Inc.

Holly Lake DLA Piper

Sharon Roberts, Chair Soares, Sandall, Bernacchi and Petrovich LLP

Will Berg City of Port Hueneme

David Mead Raines Feldman LLP

Paul Farry CBRE

Mark Spellman Lazer Broadcasting

Elliot Glusker National Veterinary Associates

Tom Waddell State Farm Insurance Co.

Cynthia Herrera Ventura County Community College District

Robin Whitney Oxnard Police Department

Manny De La Huerta, Vice Chair Smart & Final Jonathan Fox, Treasurer 86 Costs Steven Buenger, Secretary Buenger Commercial Real Estate, Inc.

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MESSAGE FROM THE CEO Dear Goodwill Community, Every year, we set ambitious goals in line with the organizations’ strategic plan. Most years, we implement all or nearly all of them. From time to time, however, plans get derailed. The COVID-19 pandemic undeniably hit our community hard. We offer our sincere condolences to those who suffered personal losses.

When the pandemic hit locally, our offices, warehouses, and retail stores closed in accordance with state and local orders. We understand the need to keep everyone as safe as possible and complied immediately.

During the initial phase of the closures, donors continued to drop items behind our stores, not realizing the items they had the good intention of donating would end up in a landfill. They piled up quickly. We realized the need to open select donation sites and worked with local officials to resume donation operations on a limited basis. About half of our donation centers opened with a skeleton crew. As people spent time at home, many cleaned out closets and gathered items they had meant to get around to donating. Our inventory grew to levels previously unseen. We are grateful for the community’s continued support in the form of donations, patience, and understanding. We know store closures, modified donation processes, strict safety protocols, significant capacity restrictions, mask mandates, and social distancing have not been easy – but it has all be necessary.

The safety of our employees, donors, and shoppers always comes first.

Our Mission Services leadership team continued to work through the pandemic. We adjusted how we support our community during the shutdown. As we all began to adjust to the new normal, several employees on the Mission Services team worked remotely, and we quickly developed a system for offering an expanded array of virtual services. It was not easy to find work for our clients - as job opportunities were scarce - but we continued to provide support and direction on how to attain essential services and support. We served 738 clients in 2020, enrolled 542 into various mission programs, and placed 413 into employment.

Store openings that had been in the works long before the pandemic hit were delayed, but we were able to add two new stores - without traditional grand opening celebrations. The Thousand Oaks Donation only site became a Goodwill Select Store, and we quietly opened our first store in Port Hueneme.

As we move forward, we remain focused on expanding our reach in the community to serve those with barriers to employment to get them on a path of self-sufficiency. Toward the end of the year, we secured a new facility in Oxnard that will be home to our Corporate Office and Ventura County Mission Services office. It also combines all our warehouse and logistics operations under one roof. The move will lead to significant operational and logistical improvements, reduce overhead, and improve moral as our team unites.

As individuals, we remain resilient, coming together to form ways to make our community stronger. Together, we are helping change lives through the power of work.

Sincerely, Peter Marcus, President & CEO Goodwill Industries of Ventura and Santa Barbara Counties

Annual Report | 2020

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2020 COMMUNITY IMPACT Our services are funded by our retail operations, grants, donations, and contracts to ensure all our workforce programs are at no cost to qualifying and referred individuals.

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738

Mission Services Programs

Clients Served in the Community

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Mission Services Offices

5

New Mission Services Programs

191 Veterans Placed Into Employment

Employment or Work Experience Placements

211

Credentials Completed

34

413

Youth Placed Into Employment Ages 16-24

542 Mission Services Programs Enrollments

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We envision a world where people have the opportunity to reach their highest potential.

We believe that every individual has value.

By recognizing that value, we can help them find their place in the community.

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FINANCIAL POSITION STATEMENT OF FINANCIAL POSITIONS As of December 31, 2020 Assets Cash and Cash Equvalents

$ 4,004,505

Other Current Assets

$ 2,600,885

Non-Current Assets

$26,067,385

Total Assets

$32,672,775

Liabilities & Net Assets Current Liabilities

$ 7,033,582

Long-Term Liabilities

$ 6,805,405

Net Assets

$18,833,788

Total Liabilities and Net Assets

$32,672,775

STATEMENT OF ACTIVITIES For the Year Ended December 31, 2020 Revenue Retail, Online, and Aftermarket Sales

$22,060,242

Grants and Contracts

$ 2,010,653

Other Revenue

$

Total Revenue

63,911

$24,134,806

Expenses Program Services

$21,983,479

General and Administrative Support

$ 3,263,316

Total Expenses

$25,246,795

Change in Net Assets

($1,111,989)

MISSION To provide vocational and educational opportunities to eliminate barriers to employment, strengthen communities and help people in need reach their full potential through the power of work.

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STATEGIC PLAN 2019-2021 Mission Impact Community Development Employee Development Operational Excellence Financial Strength

Expand program offerings to meet changing community needs Build our brand name in the community Provide employee growth and development opportunities Expand and improve processing efficiencies Develop new ways to fund and support our mission

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GOODWILL ® SUCCESS STORY Evan was a Youth Career Services (YCS) Having Evan on program participant. Evan became part the team has been of the program because his mom met an amazing privilege!” with a Goodwill YCS Counselor at a Goodwill tabling event at the Old Town Market in Lompoc, and she signed him up to be contacted. When Evan came to the YCS program, he lacked the drive and confidence needed to go out and find employment. He was very shy but articulate. He had never worked before and was unsure where to start.

Evan had a clear career goal of becoming a filmmaker but also understood there were not a lot of job opportunities in that field in the Lompoc area.

His YCS Counselor discussed in depth other job opportunities he might be interested in. Evan is an Eagle Scout through The Boy Scouts of America and had worked as a camp counselor for four summers in a row guiding and mentoring youth.

Evan decided childcare was something he had always been interested in and he enjoyed working with youth.

He worked with his YCS Counselor to complete activities, create a resume, and practice interview skills, which helped him gain the confidence he needed to start work experience at the Lompoc YMCA. Shortly after completing his volunteer work, he was hired by the YMCA as a group leader.

COMMUNITY PARTNER SPOTLIGHT The Lompoc YMCA appreciates how enthusiastic and passionate Evan is about working with children. He has been a tremendous asset to the team at the Lompoc Valley YMCA. The YMCA stated, “having Evan on the team has been an amazing privilege!” Evan said the YCS program helped his confidence with even wanting to go to work.

Through the Youth Career Services Evan was able to get the job readiness skills that he needed to be confident and successful on his new career path. His YCS Counselor stays in touch with him on a regular basis. He is very happy with his job and thankful for the opportunities he received through the YCS program.

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2020 SALUTE TO VETERANS On Veterans Day 2021, Goodwill Industries of Ventura and Santa Barbara Counties partnered with the Workforce Development Board of Santa Barbra and Veterans Stand Down to provide local Veterans with Grab n’ Go bags filled with essential items and information on services available to them. This event could have not been successful without the donations from community partners and volunteers helping distribute bags. Thank you for your contributions and support.

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ENVIRONMENTAL IMPACT Each year, we proudly help protect and preserve our natural resources by diverting millions of pounds of unwanted and unneeded goods that would otherwise end up in a landfill.

In 2020, Goodwill Industries of Ventura and Santa Barbara Counties, Received approximately 25,218,050 pounds of donated material Collected 314,962 pounds of e-waste Received donations from 504,361 donors Processed 1,155,377 transactions

2020 GOODWILL VSB RECYCLING STATS 8,210,905

2,141,769

pounds of material

pounds of books

4,852,174

653,539

pounds of textiles

pounds of shoes & accessories

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Community

Donations

People working strengthens our community

Items are donated to Goodwill

Supportive Services

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Clients receive ongoing support to remain successful

Retail Stores Donated items are sold in our retail stores and online

6 Job Training Revenue supports job preparation, training and placement

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Outlet Center Remaining items are sold by the pound

Recycling Unsold items are recycled

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GOODWILL DONATION CYCLE Your donations help provide funding for vocational training and job placement services to individuals with barriers to employment.

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LOCATIONS VENTURA COUNTY

Moorpark 205 W. Los Angeles Avenue (805) 552-4204

Santa Paula 858 E. Main Street (805) 933-3020

Simi Valley 530 E. Los Angeles Avenue (805) 526-5570

Fillmore 745 W. Ventura Street (805) 524-4708

East Simi Valley 5145 E. Los Angeles Avenue (805) 522-5430

Camarillo 267 Arneill Road (805) 445-9196

Newbury Park 1560 Newbury Road (805) 499-3481

Camarillo Donation Center 4035 Adolfo Road (805) 484-2035

Thousand Oaks 140 W. Hillcrest Drive (805) 494-7250 Thousand Oaks Select 2060 E. Avenida De Los Arboles (805) 492-2828 Oak Park Select 624 Lindero Canyon Road (818) 874-4003

Oxnard 330 W. 6th Street (805) 483-2511 Oxnard 2330 N. Rose Avenue (805) 485-0020

Oxnard Wholesale Outlet 1000 Del Norte Blvd.

(805) 981-0130 Port Hueneme 695 W. Channel Islands Blvd.

(805) 365-1100 Oak View Bookstore 779 N. Ventura Avenue (805) 649-8090 Mid-Town Ventura 2710 E. Thompson Blvd.

(805) 650-9339 East Ventura 9388 Telephone Road (805) 671-5086 Downtown Ventura 404 E. Main Street (805) 641-1101

GOODWILL® SELECT THOUSAND OAKS

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GOODWILL® PORT HUENEME, NOW OPEN

By shopping and donating to Goodwill, you support workforce programs that help people in your community overcome challenges to build skills, find jobs, and grow their careers.

SANTA BARBARA COUNTY

MISSION SERVICES OFFICES

Carpinteria 1024 Casitas Pass Road (805) 220-6557

Santa Maria 1539 Stowell Ctr. Plaza (805) 925-7091

Oxnard 130 Lombard Street (805) 981-0130

Santa Barbara 302 W. Carrillo Street (805) 899-3807

Santa Maria 1844 N. Broadway (805) 287-9612

Santa Maria 204 E. Enos Drive. Ste. A (805) 982-5282

Santa Barbara Donation Center 335 S. Milpas Street (805) 899-3807

Orcutt 3486 Orcutt Road (805) 314-2624

Santa Barbara 302 W. Carrillo Street (805) 845-3926

Lompoc 1009 N. H Street (805) 736-9240

Lompoc 1009 N. H Street (805) 736-6700

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Goodwill Industries of Ventura and Santa Barbara Counties 130 Lombard Street, Oxnard, CA 93030 Phone: (805) 981-0130 info@goodwillvsb.org www.gwvsb.org Annual Report | 2020