Goodwill Industries of Ventura and Santa Barbara Counties
ANNUAL REPORT 2020 Changing Lives Through the Power of Work
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GOVERNANCE Spreading word throughout the community about our organization helps it grow and flourish. Our all-volunteer Board of Directors are our ambassadors who advocate for Goodwill’s mission.
BOARD OF DIRECTORS Peter Marcus, President Goodwill Industries VSB
Indy Batra MJP Technologies, Inc.
Holly Lake DLA Piper
Sharon Roberts, Chair Soares, Sandall, Bernacchi and Petrovich LLP
Will Berg City of Port Hueneme
David Mead Raines Feldman LLP
Paul Farry CBRE
Mark Spellman Lazer Broadcasting
Elliot Glusker National Veterinary Associates
Tom Waddell State Farm Insurance Co.
Cynthia Herrera Ventura County Community College District
Robin Whitney Oxnard Police Department
Manny De La Huerta, Vice Chair Smart & Final Jonathan Fox, Treasurer 86 Costs Steven Buenger, Secretary Buenger Commercial Real Estate, Inc.
G o o d w i l l I n d u s t r i e s o f Ve n t u r a a n d S a n t a B a r b a r a C o u n t i e s
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MESSAGE FROM THE CEO Dear Goodwill Community, Every year, we set ambitious goals in line with the organizations’ strategic plan. Most years, we implement all or nearly all of them. From time to time, however, plans get derailed. The COVID-19 pandemic undeniably hit our community hard. We offer our sincere condolences to those who suffered personal losses. When the pandemic hit locally, our offices, warehouses, and retail stores closed in accordance with state and local orders. We understand the need to keep everyone as safe as possible and complied immediately. During the initial phase of the closures, donors continued to drop items behind our stores, not realizing the items they had the good intention of donating would end up in a landfill. They piled up quickly. We realized the need to open select donation sites and worked with local officials to resume donation operations on a limited basis. About half of our donation centers opened with a skeleton crew. As people spent time at home, many cleaned out closets and gathered items they had meant to get around to donating. Our inventory grew to levels previously unseen. We are grateful for the community’s continued support in the form of donations, patience, and understanding. We know store closures, modified donation processes, strict safety protocols, significant capacity restrictions, mask mandates, and social distancing have not been easy – but it has all be necessary. The safety of our employees, donors, and shoppers always comes first. Our Mission Services leadership team continued to work through the pandemic. We adjusted how we support our community during the shutdown. As we all began to adjust to the new normal, several employees on the Mission Services team worked remotely, and we quickly developed a system for offering an expanded array of virtual services. It was not easy to find work for our clients - as job opportunities were scarce - but we continued to provide support and direction on how to attain essential services and support. We served 738 clients in 2020, enrolled 542 into various mission programs, and placed 413 into employment. Store openings that had been in the works long before the pandemic hit were delayed, but we were able to add two new stores - without traditional grand opening celebrations. The Thousand Oaks Donation only site became a Goodwill Select Store, and we quietly opened our first store in Port Hueneme. As we move forward, we remain focused on expanding our reach in the community to serve those with barriers to employment to get them on a path of self-sufficiency. Toward the end of the year, we secured a new facility in Oxnard that will be home to our Corporate Office and Ventura County Mission Services office. It also combines all our warehouse and logistics operations under one roof. The move will lead to significant operational and logistical improvements, reduce overhead, and improve moral as our team unites. As individuals, we remain resilient, coming together to form ways to make our community stronger. Together, we are helping change lives through the power of work. Sincerely, Peter Marcus, President & CEO Goodwill Industries of Ventura and Santa Barbara Counties
Annual Report | 2020
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2020 COMMUNITY IMPACT Our services are funded by our retail operations, grants, donations, and contracts to ensure all our workforce programs are at no cost to qualifying and referred individuals.
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738
Mission Services Programs
Clients Served in the Community
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Mission Services Offices
5
New Mission Services Programs
191 Veterans Placed Into Employment
Employment or Work Experience Placements
211
Credentials Completed
34
413
Youth Placed Into Employment Ages 16-24
542 Mission Services Programs Enrollments
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We envision a world where people have the opportunity to reach their highest potential.
We believe that every individual has value.
By recognizing that value, we can help them find their place in the community.
Annual Report | 2020
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FINANCIAL POSITION STATEMENT OF FINANCIAL POSITIONS As of December 31, 2020 Assets Cash and Cash Equvalents
$ 4,004,505
Other Current Assets
$ 2,600,885
Non-Current Assets
$26,067,385
Total Assets
$32,672,775
Liabilities & Net Assets Current Liabilities
$ 7,033,582
Long-Term Liabilities
$ 6,805,405
Net Assets
$18,833,788
Total Liabilities and Net Assets
$32,672,775
STATEMENT OF ACTIVITIES For the Year Ended December 31, 2020 Revenue Retail, Online, and Aftermarket Sales
$22,060,242
Grants and Contracts
$ 2,010,653
Other Revenue
$
Total Revenue
63,911
$24,134,806
Expenses Program Services
$21,983,479
General and Administrative Support
$ 3,263,316
Total Expenses
$25,246,795
Change in Net Assets
($1,111,989)
MISSION To provide vocational and educational opportunities to eliminate barriers to employment, strengthen communities and help people in need reach their full potential through the power of work. G o o d w i l l I n d u s t r i e s o f Ve n t u r a a n d S a n t a B a r b a r a C o u n t i e s
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STATEGIC PLAN 2019-2021 Mission Impact Community Development Employee Development Operational Excellence Financial Strength
Expand program offerings to meet changing community needs Build our brand name in the community Provide employee growth and development opportunities Expand and improve processing efficiencies Develop new ways to fund and support our mission
Annual Report | 2020
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GOODWILL ® SUCCESS STORY Evan was a Youth Career Services (YCS) Having Evan on program participant. Evan became part the team has been of the program because his mom met an amazing privilege!” with a Goodwill YCS Counselor at a Goodwill tabling event at the Old Town Market in Lompoc, and she signed him up to be contacted. When Evan came to the YCS program, he lacked the drive and confidence needed to go out and find employment. He was very shy but articulate. He had never worked before and was unsure where to start. Evan had a clear career goal of becoming a filmmaker but also understood there were not a lot of job opportunities in that field in the Lompoc area. His YCS Counselor discussed in depth other job opportunities he might be interested in. Evan is an Eagle Scout through The Boy Scouts of America and had worked as a camp counselor for four summers in a row guiding and mentoring youth. Evan decided childcare was something he had always been interested in and he enjoyed working with youth. He worked with his YCS Counselor to complete activities, create a resume, and practice interview skills, which helped him gain the confidence he needed to start work experience at the Lompoc YMCA. Shortly after completing his volunteer work, he was hired by the YMCA as a group leader.
COMMUNITY PARTNER SPOTLIGHT The Lompoc YMCA appreciates how enthusiastic and passionate Evan is about working with children. He has been a tremendous asset to the team at the Lompoc Valley YMCA. The YMCA stated, “having Evan on the team has been an amazing privilege!” Evan said the YCS program helped his confidence with even wanting to go to work. Through the Youth Career Services Evan was able to get the job readiness skills that he needed to be confident and successful on his new career path. His YCS Counselor stays in touch with him on a regular basis. He is very happy with his job and thankful for the opportunities he received through the YCS program.
G o o d w i l l I n d u s t r i e s o f Ve n t u r a a n d S a n t a B a r b a r a C o u n t i e s
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2020 SALUTE TO VETERANS On Veterans Day 2021, Goodwill Industries of Ventura and Santa Barbara Counties partnered with the Workforce Development Board of Santa Barbra and Veterans Stand Down to provide local Veterans with Grab n’ Go bags filled with essential items and information on services available to them. This event could have not been successful without the donations from community partners and volunteers helping distribute bags. Thank you for your contributions and support.
Annual Report | 2020
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ENVIRONMENTAL IMPACT Each year, we proudly help protect and preserve our natural resources by diverting millions of pounds of unwanted and unneeded goods that would otherwise end up in a landfill.
In 2020, Goodwill Industries of Ventura and Santa Barbara Counties, Received approximately 25,218,050 pounds of donated material Collected 314,962 pounds of e-waste Received donations from 504,361 donors Processed 1,155,377 transactions
2020 GOODWILL VSB RECYCLING STATS 8,210,905
2,141,769
pounds of material
pounds of books
4,852,174
653,539
pounds of textiles
pounds of shoes & accessories
G o o d w i l l I n d u s t r i e s o f Ve n t u r a a n d S a n t a B a r b a r a C o u n t i e s
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Community
Donations
People working strengthens our community
Items are donated to Goodwill
Supportive Services
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Clients receive ongoing support to remain successful
Retail Stores Donated items are sold in our retail stores and online
6 Job Training Revenue supports job preparation, training and placement
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Outlet Center Remaining items are sold by the pound
Recycling Unsold items are recycled
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GOODWILL DONATION CYCLE Your donations help provide funding for vocational training and job placement services to individuals with barriers to employment.
Annual Report | 2020
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LOCATIONS VENTURA COUNTY
Moorpark 205 W. Los Angeles Avenue (805) 552-4204
Santa Paula 858 E. Main Street (805) 933-3020
Simi Valley 530 E. Los Angeles Avenue (805) 526-5570
Fillmore 745 W. Ventura Street (805) 524-4708
East Simi Valley 5145 E. Los Angeles Avenue (805) 522-5430
Camarillo 267 Arneill Road (805) 445-9196
Newbury Park 1560 Newbury Road (805) 499-3481
Camarillo Donation Center 4035 Adolfo Road (805) 484-2035
Thousand Oaks 140 W. Hillcrest Drive (805) 494-7250 Thousand Oaks Select 2060 E. Avenida De Los Arboles (805) 492-2828 Oak Park Select 624 Lindero Canyon Road (818) 874-4003
Oxnard 330 W. 6th Street (805) 483-2511 Oxnard 2330 N. Rose Avenue (805) 485-0020
Oxnard Wholesale Outlet 1000 Del Norte Blvd. (805) 981-0130 Port Hueneme 695 W. Channel Islands Blvd. (805) 365-1100 Oak View Bookstore 779 N. Ventura Avenue (805) 649-8090 Mid-Town Ventura 2710 E. Thompson Blvd. (805) 650-9339 East Ventura 9388 Telephone Road (805) 671-5086 Downtown Ventura 404 E. Main Street (805) 641-1101
GOODWILL® SELECT THOUSAND OAKS
G o o d w i l l I n d u s t r i e s o f Ve n t u r a a n d S a n t a B a r b a r a C o u n t i e s
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GOODWILL® PORT HUENEME, NOW OPEN
By shopping and donating to Goodwill, you support workforce programs that help people in your community overcome challenges to build skills, find jobs, and grow their careers.
SANTA BARBARA COUNTY
MISSION SERVICES OFFICES
Carpinteria 1024 Casitas Pass Road (805) 220-6557
Santa Maria 1539 Stowell Ctr. Plaza (805) 925-7091
Oxnard 130 Lombard Street (805) 981-0130
Santa Barbara 302 W. Carrillo Street (805) 899-3807
Santa Maria 1844 N. Broadway (805) 287-9612
Santa Maria 204 E. Enos Drive. Ste. A (805) 982-5282
Santa Barbara Donation Center 335 S. Milpas Street (805) 899-3807
Orcutt 3486 Orcutt Road (805) 314-2624
Santa Barbara 302 W. Carrillo Street (805) 845-3926
Lompoc 1009 N. H Street (805) 736-9240
Lompoc 1009 N. H Street (805) 736-6700
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Goodwill Industries of Ventura and Santa Barbara Counties 130 Lombard Street, Oxnard, CA 93030 Phone: (805) 981-0130 info@goodwillvsb.org www.gwvsb.org Annual Report | 2020