Goodwill of Central and Coastal Virginia 2018 Annual Report

Working for Good ANNUAL REPORT 2018

GOODWILL OF CENTRAL AND COASTAL VIRGINIA

Working for Good

September 2019

Despite low unemployment rates in Virginia, thousands of people in our communities still face challenges to securing and maintaining employment. The unemployment rate for people with disabilities is twice the rate of those without disabilities. At the same time, employers in many sectors are continuing to experience extreme difficulties recruiting and retaining a strong and stable workforce.

The good news?

Goodwill of Central and Coastal Virginia plays a leading role in preparing job seekers and matching them with employers who are ready to hire.

In 2018, we helped 1,644 individuals secure employment in a wide variety of industries. That’s more than four people per day whose lives changed through the power of work.

Thanks to your support, Goodwill provides workforce development services for people who have a wide range of needs: people who have disabilities, language barriers, limited education, gaps in employment or who lack skills and credentials.

Our career advisors work one-on-one to discover job seekers’ aspirations and experience, and together they develop individualized career plans. We offer training programs -- at no charge -- to help job seekers acquire skills, confidence and job readiness.

We also introduced a new role in 2018--Success Coaches--to ensure even more long-term success.

In many cases, people don’t lose jobs because of poor performance. They lose jobs because of breakdowns in major life factors such as transportation, childcare or illness. Our success coaches help them navigate these challenges.

Whether you shop, donate or partner with Goodwill, thank you.

Together we are working for good.

MARIA P. RASMUSSEN

CHARLES D. LAYMAN

Chair of the Board

President & CEO

With gratitude to immediate past chair Chris Rouzie for his leadership and commitment.

Changing Lives for Good

and

Youth graduate from the summer work experience program, a partnership between Petersburg City Schools and Goodwill.

Career fairs and employment events throughout the year give job seekers an opportunity to connect directly with employers and engage with Goodwill programs and services.

Investing for Good Contributions and Revenues 2018 Total: $73.8M

Contributions and Sales of Donated Goods

$49.2M Contracts (for Employment Programs)

$19.5M

Fees and Grants from Government Agencies

$3.0M Philanthropic Support

$1.5M $0.6M

Other

Expenditures Total: $73.8M

Donated Goods and Store Sales

$38.9M

Contracts (for Employment Programs)

$21.3M

Education, Training and Employment

$5.6M Administrative

$3.6M

Resource Development

$0.4M

Reinvestment in Mission

$4.0M

Reinvestment in Mission $4.0M Beginning Assets: $51.3MÂ |Â Ending Assets: $55.3M

Coaching for Good When Dorenzo Cyril Moody began working at Goodwill in 2014, the organization’s mission of changing lives…helping people help themselves through the power of work resonated strongly with him.

“I was amazed that there was an organization that had a mission statement that I believed in,” said Moody. “My personal mission was similar to what I saw at Goodwill, that work gives purpose to your life.”

In his five-year tenure, Moody has provided career development services for job seekers, and recently transitioned to a became a success coach. In his new role, Moody supports individuals after they are placed into employment to help them overcome obstacles — personal or professional — that may jeopardize their employment stability. His peer-to-peer style support enables him to connect with participants, foster a positive attitude and put people in touch with resources they may need to develop sustainable, long-term change in their lives.

“Working for Goodwill allows me to target what I consider to be three main barriers that most people face at some point in their Dorenzo Moody

lives: Employment, the lack of or need of; transportation, which is a big deal; and lastly, a place to live," said Moody. "I’ve overcome those challenges in my life, so I’m able to give back now.”

Moody suffered from depression in his late-20s, leading to an eight-year battle with homelessness. A manager who took a chance on him enabled Moody to take the first steps to rebuilding his life after he hit rock bottom. Now, Moody uses his experience to remain humble in his work, build trust with the participants in his case load and help them break down their barriers to success into manageable steps.

Moody has helped many people at Goodwill, but one individual stands out to him. A job seeker asked for Moody by name at Goodwill, stating that he had been given his information while incarcerated.

After 35 years in prison, the man was struggling to find work, write a resume or even use an iPhone.

Starting with a positive mindset, Moody assured the man that they would “figure it out.” After working through a career plan and redeveloping his resume together, they found an employer who was ready to take a chance on someone trying hard to rebuild his life.

"Work gives purpose to your life," says Moody, who passes that message on to job seekers.

"Goodwill really does change lives through the power of work," said Moody.

ANNUAL REPORT 2019

Empowering for Good When Helen “Page” Powell joined Goodwill six years ago, she was looking for a “good, healthy change." As part of Goodwill's group supported employment program for individuals with disabilities, Powell found that change in a collaborative, supportive environment and now works as a textile hanger at Goodwill’s Lynnhaven retail store in Virginia Beach. She has come a long way from being an occasional Goodwill shopper, looking for cute teacups and water bottles, to an enthusiastic associate with a job in which she thrives.

Powell is funny and sociable, and she enjoys making her coworkers laugh. She said that she is focused on her personal development and improving her performance at work.

Helen "Page" Powell

Powell has worked with Tasha Greene, a Goodwill employment skills trainer, throughout her entire Goodwill career. The focused support Greene offers has helped Powell to excel in her role, as well as learn how to navigate complex inter-personal relationships in the workplace.

“Page continues to flourish and has limitless capacity for greatness,” said Greene.

“She has been able to exhibit versatility in the manipulation of tasks throughout the store and continues to make progress with her ability to effectively maintain positive relationships. It is one of my greatest pleasures to see someone be able to live their best life and I get to witness this on a regular basis with Page,” added Greene.

Powell’s life goal (besides becoming famous one day) is to expand her horizons for advocating. She is passionate about disability employment issues, joining local advocacy group “Our Voices” and speaking to the Goodwill of Central and Coastal Virginia Board of Directors on her experiences and challenges.

Previously, she has spoken at the “Polar Plunge,” an annual fund-raising event in Hampton Roads that she partakes in almost every year, as well as the Special Olympics, in which she is a long-time competitor.

After speaking at several advocacy group events, Powell wants people to know “I do have a purpose; my purpose is to help other people with different kinds of disabilities, to help them to find a job.”

Her favorite Goodwill core values are respect and integrity, and she strives to model them in her behavior. Powell said she is empowered by her employment and strongly believes in Goodwill’s mission of helping people help themselves through the power of work.

Skills Trainer Tasha Greene with Powell.

Supporters of Good Goodwill Ambassadors are donors whose gifts of $1,000 or more in 2018 helped people help themselves through the power of work.

Mr. and Mrs. Benjamin C. Ackerly Anonymous

Showalter Family Fund of the Community Foundation for a greater Richmond

Bank of America Charitable Foundation

Mr. and Mrs. W. Scott Sims

Malcolm and Isabel Bates

Mr. Shawn L. Smith

Bill and Peggy Berkeley

Stihl, Inc.

Andrea and Jack Butler

Mr. and Mrs. Richard S. Sutton

C.F. Sauer Company

Mrs. Leslie Taylor

Capital One Services, Inc.

The Pauley Family Foundation

Bill and Dona Carlson

Jim and Mary Theobald

E. V. and Lisa Clarke

T-Mobile

Gina and Russell Coleman

TowneBank Foundation

Community Foundation for a greater Richmond

Mr. and Mrs. Thomas H. Tullidge, Jr.

Dr. and Mrs. Richard Coughlan

Mr. and Mrs. James E. Ukrop

Ms. Annette Crewe

United Way of Greater Richmond & Petersburg

Mr. John B. Dougherty

Veritiv

Ms. Helen D. Dow

Virginia Beach Jaycees, Inc.

Durham Foundation

Virginia Credit Union

Laura and Charles Faison

Bob and Anna Lou Schaberg Foundation

Ms. Cynthia Fine

Scott R. Warren

Mr. and Mrs. Thomas E. Gottwald

Wesley and Susan Watkins

Hilb Group

Mr. and Mrs. William F. Weber

Harrell's Fertilizer Charities, Inc.

Wells Fargo

Mrs. Mary T. Hartford

Mr. and Mrs. Daniel L. Williams, Jr.

Herndon Foundation Hirschler Fleischer Joseph and Virginia Holinka Kathy Ivins Fund of the Community Foundation for a greater Richmond Mr.* and Mrs. Alexander J. Kay, Jr. Langley for Families Foundation Mr. and Mrs. Charles D. Layman Mr. Charles L. McCarthy Mrs. Josephine J. Miller Mr. and Mrs. David A. Modena Mrs. and Mr. Margaret Mortimer Granite Telecommunications, LLC Martha and Richard Murdock Mutual of America John D. and Patricia A. Nelms Partnership for Families Northside Inc. Malcolm M. Randolph Dr. and Mrs. William M.S. Rasmussen Mr. and Mrs. William S. Richardson, Jr. Ms. Christy Roberson Chris and Julie Rouzie Mr. Mark Sacra Brad and Janet Sauer *Deceased

Generous supporters make programs such as one that helps immigrants and refugees learn English and independence while preparing for employment.

$500 - $999

$100 - $249

Ms. Lindsey F. Barden

AmazonSmile Foundation

Ms. Natalie C. Bisger

Ms. Kathy A. Beattie

Ms. Jakel Bruno-Morrison

Ms. Helga A. Boyan

Mr. Donald Bucci

Emma and Milton Clark

Ms. Iquea Cokley

Barry and Regina Cooper

Delta Dental of Virginia

Laura and Ash Dickinson

Dominion Employee Giving Program

Ms. Elizabeth F. Edwards

Ms. Elizabeth Fitzgerald

Ms. Delona Francis

Mr. and Mrs. William P. Forbes

God's Holy Tabernacle of Love

Mr. Roger Fournier

Mr. William H. Goodwin, Jr.

Mr. W. T. Hudson

Dr. Rebecca Gyi

Ms. Whitney L. Justice

Ms. Susan K. Haggerty

Mr. Edward Mack

Mr. Michael Henley

Mr. and Mrs. Laurence Nisley

Mr. and Mrs. David O. Holman

Mr. Antonio Pride

Dr. Wallace Horne

Mr. and Mrs. Thomas W. Schleicher

George and Cynthia Howell

Ms. Kimberly R. Separ

Mr. Edward Kay

Sinclair & Associates, Inc.

Ms. Jane M. Kelly

Mr. Peter Skelly

Mr. Robert D. Latshaw

St. James's Episcopal Church

Mr. and Mrs. William F. LaVecchia

Ms. Amy J. Stewart

Ms. Sally A. Lazorchak

The Peninsula Community Foundation of Virginia

Mr. and Mrs. J. Charles Link

Ms. Julia Treglown

Ms. Kimberly S. Loveland

Ms.. Christina J. Wallace

Lowe, Brockenbrough & Company, Inc. Mr. Timothy R. Markwood

$250 - $499

Ms. Lisa A. McAlexander

Anonymous

Hugh C. & Stella A. Milles

Ms. Cindy Barton

Mr. Robert Niemiec

Dr. and Mrs. Lawrence E. Blanchard III Ms. Caren Pressley Brown

Mrs. Nora Paul

Mr. Noel Carden

PBE, Inc.

Danielle Cronin

Mr. Gilbert M. Rosenthal

Theresa and Mike Gorman

Mr. C. Wayne Shepperson, Jr.

Andrew and Sarah Hardymon

Mr. Jeffrey Shrader

Dr. and Mrs. Michael A. Hartenberg Ms. Gloria M. Hintz Mr. Charles C. Hundley Mr. Stephen Huyck Ms. Courtney B. Link Ms. Vilma M. Mason Mr. Earl J. Reber Ms. Cindy A. Reeder Ms. Lynda Weeks

Mr. James J. Pak

Mr. Paul R. Smith Mr. Alan C. Stringer Mr. and Mrs. Glenn E. Tainter Mr. Robert M. Tata Ms. Judith C. Waldron Mr. George Watkins Bruce & Melissa Williams Ms. Della M. Wynn Ms. Naesean Young

Ms. Marsha G. White Ms. Evelyn E. Wright

In June 2018, Goodwill opened a retail store in Emporia, its first rural store. Under the direction of manager Courtney Short, the store has become an integral part of the Emporia community.

Up to $99 Ms. Margaret V. Appleman

Mr. Charles Laughlin, Jr.

Frank and Joan Bark

Ms. Carolyn D. Marrow

Mr. Pete Barrett

Ms. Marcia L. Meekins

Ms. Keshia Blunt

Mr. and Mrs. Bradley Not

Ms. Leslie C. Bowie

Mr. Raymond Oglesby

Ms. Caroline Y. Brandt

Mr. and Mrs. John S. Philips

Ms. Harriet D. Brown

Lorri and David Powers

Mr. and Mrs. Wilmot J. Brown

Ms. Judy Ray

Mr. James Caronis

Mr. Brandon Reese

Mr. Christopher C. Cassidy

Dr. and Mrs. Henry G. Rhone

Mr. Tyrone Coleman

Mr. and Mrs. John W. Rourk, Jr.

Mr. and Mrs. Frederic H. Cox, Jr.

Mrs. Betty Jean Saunders

Ms. Tasha Crosby-Greene

Ms. Cory Schlesinger

Ms. Joan P. Dilworth

Ms. Courtney Short

Mr. Sam Epstein

Ms. Alexia Speights

Exchange Club of Hampton

Ms. Karen Spruill

Mr. Phillip M. Fallen

Mr. Orlando Starkes

Ms. Barbara A. Fischi

Ms. Veronica Stith

Ms. Cathy Ghidotti

Ms. Patricia Stuckey

Mr. R.J. Harmon

Mr. and Mrs. Welford D. Taylor

Ms. and Mr. Jessica Harrigan

Ms. Deborah Taylor

Ms. Charlotte F. Harris

Francis and Sue Terminella

Mr. Clyde W. Hemp

Ms. Sylvia Traylor

Ms. Leslie E. Henson

Ms. Yvonne Uzzle

Ms. Katrina Hond

Ms. Kay Wason

Ms. Sally J. Hudnall and Mr. Jim Snodgrass

Ms. Gail P. Welstead

Ms. Jane B. Johnston

Westover South & Woods Civic Association

Ms. Jennifer Jordan

Mr. and Mrs. Glever H. Whitten, Jr.

Mr. Michael Keegan

Ms. Dudley B. Wiltshire

Dale and Edith Kennedy

Ms. Shirita L. Winbush

Mr. Kenneth Kinchen

Mr. David P. Wright

Ms. Larysa Komar

Mrs. Nhu Yeargin

Ms. Emily Krapf

Mr. and Mrs. Joseph M. Zehner

Partnering for Good “Giving back to the community is important to us, and working with Goodwill was a natural extension of that. We are excited to partner with Goodwill to hire people who are in transition and need training.

Some are in unique situations and we are willing to be creative to help them get to that next level.”

Mark Morton, Founder and President of Morton, an IT staffing firm, and a Goodwill Employer Partner

Leading for Good 2018 Board of Directors Christopher E. Rouzie, Chair

J. Morgan Davis

Cushman & Wakefield/Thalhimer

TowneBank

Maria P. Rasmussen, Esq., Vice Chair

Dave A. Modena

McGuire Woods LLP

FirstSTREET

Thomas C. Kleine*, Esq., Secretary

Bradford B. Sauer

Troutman Sanders LLP

Sauer Properties, Inc.

J. Charles Link* Treasurer

Robert M. Tata, Esq.

Union First Market Bank, Retired

Hunton & Williams

Benjamin C. Ackerly, Esq.

Leslie Taylor

Hunton & Williams LLP, Retired

Capital One

Lindsey F. Barden

James W. Theobald, Esq.

Dark Horse/CRE

Hirschler Fleischer

E.V. Clarke

Wesley H. Watkins

EV3 Solutions

Cherry Bekaert Wealth Management

R. Russell Coleman

Nhu Yeargin

Cherry Bekaert LLP

YLS, Inc.

Richard Coughlan, PhD. University of Richmond *Advisory Board

Operating for Good

2018 Advisory Board Brad Armstrong

Mark Schuler

Armstrong Partners

Spinnaker Consulting Group

Malcolm W. Bates

Claire R. Shaffner

Harrison & Bates, Inc.

Claire Shaffner Marketing

William Berkeley

W. Scott Sims*

Deloitte Services LP

Sandy Spring Bank

Ron Carey

Richard S. Sutton

Tilt Creative and Production

Butler Lumber Company

David S. Cohn, Esq.

Jeff TrentÂ

Troutman Sanders, Retired

Captain, United States Navy (Ret.)

John C. Ivins, Esq.

Thomas H. Tullidge

Hirschler Fleischer

Cary Street Partners LLC

Tony Lovette

James E. Ukrop

Luxout Products, Inc.

New Richmond Ventures

David Nelms Warren Whitney

2018 Goodwill Services, Inc. Board David S. Cohn, Esq.

Mark Schuler

Tony Lovette

Jeff Trent

David Nelms

Diversifying for Good Nathan Cherry, a Goodwill Services Inc. (GSI), associate, works at one of several government and commercial contract sites Goodwill operates across Virginia, Louisiana, South Carolina and Washington D.C.

GSI provides industrial services in janitorial, food service, warehousing, logistics and more on military bases, in federal buildings and in state offices.

GSI associates clean more than 2,000,000 square feet daily and maintain over 500,000 square feet of warehouse facilities.

Shopping and Donating For a complete listing of retail stores and donation centers throughout Central and Coastal Virginia,

visit goodwillvirginia.org/shop

Job Seeker Services To learn about career development services, view Community Employment Center hours and locations, and find out how to refer individuals

visit goodwillvirginia.org/get-job-ready

to our programs,Â

Business and Employer Services For information on how Goodwill can help your business with hiring solutions, janitorial or warehousing serves and more,

visit goodwillvirginia.org/business-solutions

Make A Gift To help change more lives,

visit goodwillvirginia.org/donate

or call the development office in Richmond at 804.745.6300 or in Hampton at 757.248.9405.

Richmond Support Center

6301 Midlothian Turnpike | Richmond, VA 23225 804.745.6300

Hampton Support Center 1911 Saville Row | Hampton, VA 23666 757.248.9405

goodwillvirginia.org