Executive Summary

2022 was a year of growth for Goodwill Central Texas. We were excited to welcome our new Chief Executive Officer, Rob Neville. Neville is an innovative and entrepreneurial business executive with more than 25 years of development and operations experience across the life sciences industry, software, healthcare IT, venture capital, and nonprofit sectors.

Under his leadership, Goodwill Central Texas is focusing on highlighting and growing our mission work in the community. Our 2022 educational programs felt the lingering effects of the COVID-19 pandemic, as enrollment was still not at the usual full capacity, but we’re continuing to see growth and adding more opportunities for our clients to enlist. Some strategies include working to bring in more instructors, growing our physical space, adjusting our class schedule, and offering more to parents through childcare and family services.

Technology and IT has been a main priority of restructuring and a challenge we’re tackling head-on, including replacing old legacy systems and bringing all departments up to date with current technology and programming.

Remaining flexible as such a fast-paced organization comes with challenges, but we have tackled each challenge we’ve faced and grown better for it. We’re continuing to push retail forward, update technology, earn new grant and donor partnerships, and expand options for clients. We were excited to see, on average, client placements making above the area living wage after our programs, achieving our goal of giving people the building blocks to thrive.

As an organization, we feel we have many great opportunities to grow and remain optimistic about our future.