Goodwill-Suncoast Annual Report 2019-2020

NEW CONNECTIONS | Annual Report 2019-2020

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. It began d changes n a s e g n e challe k to achiev cedented ast on trac ght unpre o u c n ro u b g r -S n a ill ti e oodw vasta he past y my and G me the de ust econo s . Th e n c a e ic mic. rv e e d s r n with a rob 9 pa rt ou e COVID-1 s to suppo le th f a s o ts rd c o a c p re ic im other at a nd econom om one an a fr l s a e n lv o oast, e rs rs e p nce ou dwill-Sunc us to dista er. At Goo d v e e n rc a fo s th y ic em r more ew wa to Th e pa n d each othe eed, and n n d e in d e le e p n o e we ep time when ays to serv ing new w d n fi stomers. t u n c a e d ince this m orters an p p u s not seen s r u o ith hed levels c a ro s p connect w n p w a o lowd rapidly business s ment rate y y b lo y p a m w e e a n t eu et th swep cended, th ting. To me ods were nd nomic foo demic des se liveliho o n o c a h e p uidance a w ir e g , e s th rt e th s o ili A p in m a p a u g F s . re r n e d io ff n s to o bs a age 11.

Depres al services find new jo ices is on p tu to rv ir the Great e v lp s e d e h e s d d o d e ters a bout th res need ection cen . A story a and closu en Job Conn s possible r a u le o , p April and th d o e e e p e orders in s many a m s growing n o to re h s tto e s -a r rc y u ng sta re of o ent resou losed duri ong closu c -l employm s e th re n th o to n s o m r s e Th ering nd morta s in place. merce off our brick a fueled by ty measure our e-com fe d a n s a t Meanwhile p y this year, ic x tl tr e n s a to h ic it y if it w n n y ig u a s rt po in M as e d ok that op reopened ales incre g, but we to mmerce s n o ti -c ta e s r a u v e O . ce. was d uction site ering in pla will.com a al ways to were shelt le p o shopgood e g addition p in ile d h n fi w d e n d s ma ting a purchase e are adap year, but w h g u to a been new ways t, this has ded. necting in b e n u e o o n c d , s ly a t ie te u it era mun Witho t are desp s and com rvices tha als, familie u id iv d deliver se in f ds o et the nee here to me e b ill r. w e e tt W ck be to build ba as we work pport! for your su Thank you

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PAGE   1

hilipson Carole F. P air E

Board Ch d., CRC, C sserini, M.E ve Officer a P .

A h ra Debo Executi and Chief Inc. President Suncoast, s ie tr > s u d n -I ill Goodw > > > > >

> > > > > > > > > > > > > > >

> > > > > > > > >

New

CONNECTIONS

> > > > > > > > > > > > > > > > > > > > > > > > > > > > > >

We will be here to meet the needs of individuals, families and communities, connecting in new ways as we work to build back better.

On the Cover: From L to R, top row: Don, 92, is our oldest client to receive tax services We helped Percy with his resume, job searches and applications Ian participated in our KaliedoSCOPE program and later found a great job Middle row: We helped Nick prepare to earn a certification in HVAC where he now has a career Donnie received job search help and digital learning training, and soon landed two interviews We helped Denise claim her unemployment benefits Bottom row: Alphonso used our free resources to apply for unemployment benefits and to job search Bernadette received job search assistance and landed a job Mia received help with her job search, plus interview tips, and landed a job

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We've got a

> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Serving the people of West Central Florida

Our { } > > >

> > >

Mission Transforming lives

through lifelong learning and the power of work.

Work Employment services for people with all types of employment challenges Training centers and job training programs for people with disabilities Transportation for people with disabilities

Life Literacy program for children from families with low incomes Financial literacy programs for youth and adults Residential work-release programs to help offenders transition back into society

Counties served: Pinellas, Hillsborough, Polk, Pasco, Hernando, Marion, Citrus, Sumter, Levy, Highlands.

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good connection

> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > BookWorks volunteers gave

108,133 55,250

Home

books to

children from families with low incomes.

Five affordable apartment communities Barrier-free architectures for seniors and people with disabilities

86.8%

On-site Goodwill management and service coordinators

of operating budget devoted to programs and services. (A complete financial statement appears on page 17).

Donated items

64,306,400 lbs.

Number of donors

1,286,128 Number of shopping transactions

2,462,414

Goodwill-Suncoast employees

954

Goodwill Temporary Staffing employees

Total people served:

92,723

Workforce development: Childhood literacy

1,165

19,116

Operating budget

$

55,250

Community corrections

1,035

Community service workers

4,540

Temporary staffing

1,437

Vocational training and services

391

Goodwill apartments (housing)

355

Other training and services

Total employees

10.92

2,125

People placed in jobs: Average hourly wage upon job placement:

211

10,599

$

67,574,559

Retail program revenue

$

55,405,459

Total revenue

$

70,250,777

Human services revenue

$

12,858,162

(The financials above and percentage of budget devoted to services include Housing.)

PAGE   4

In a socially distanced world, Air Force veteran Ceylin Brooks made a soft landing into civilian life as a receptionist and information technology student.

PAGE   5

AN AIR FORCE VETERAN FINDS HER CIVILIAN WINGS. AN EXCEPTIONAL NEEDS STUDENT TEACHES OTHERS. Ceylin Brooks’ new prospects began with a visit to our Job Connection Center.

Colin Shetter’s strong potential came to light during our Project SEARCH program.

Now the two young adults are thankful for their good fortune and eager to see what their futures hold.

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Ceylin

CONNECTING TO JOB SEEKERS A young Air Force veteran gets help navigating civilian careers When Ceylin Brooks decided to leave the Air Force after serving for six years, she moved from the Hurlburt Field Air Force installation in northwest Florida to Tampa.

The transition to civilian life was a little difficult, especially when it came to looking for a job.

While searching to find a new position, a friend told her about Goodwill’s Job Connection Center in Riverview. The help she got there was an instant game-changer.

“I’m telling you, I got the job, so it works!”

In fact, with input and advice from Job Connection staff, Ceylin soon landed two job interviews. Best of all, she received offers for both positions! She chose to go with a full-time receptionist position at a day spa, but, she says, that’s just the beginning.

She’s also enrolled in training that leads to Google IT Support certification, funded by a scholarship through a Google and Goodwill partnership..

The most beneficial advice she received was from Goodwill’s Job Connection employment specialist Raymond Steward, who is himself an Air Force veteran. With his help, Ceylin was able to modify the jargon of her “very military” resume to align more with the civilian work force. She also learned interviewing tips and how to target her resume depending on the position she wanted.

“I felt very welcome, as if there was no such thing as a dumb question,” she says.

“The Job Connection Center was a super big help!”

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Colin

CONNECTING TO YOUNG ADULTS A young man begins working on his career and his dreams Colin Shetter, 21, has a new job and big dreams. He’s saving money to buy a car so he can take a girl on a date, buy a house with a fence, a couch, a big TV and a push mower for yardwork.

In his last year of high school, Colin enrolled in Project SEARCH in Ocala, a program that provides on-the-job-training for high schools students with disabilities. Project SEARCH is a partnership between Goodwill-Suncoast, Florida Division of Vocational Rehabilitation, Marion County Public Schools and host sites Hilton Ocala and Bridgewater Park Health and Rehabilitation Center.

“It’s just cool,” Colin says. “I thought I’d do a great job.”

And he has. During the program at the Bridgewater Park host site, Colin rotated through housekeeping, floor technician and touched briefly on maintenance before the coronavirus struck and the program was cut short.

But because of his work ethic and positive attitude, Colin made a lasting impression and was offered a position as floor technician at Bridgewater Park.

“I like doing floor tech and I like that it’s a career,” he says.

Colin has progressed to the point that he is now mentoring other Project SEARCH students, and he looks forward to moving up to a maintenance position.

“Project SEARCH trains you how to do the job, get the job, and it shows you things in life,” he says.

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> > > > > > > > > > > > >

Our Year

CONNECTING TO THOSE IN CRISIS…

CONNECTING TO OUR COMMUNITY…

Help for the Bahamas

A Busload of Happy Thrifters

We were thrilled to present a check for $26,360 to the Red Cross to aid relief efforts for people in the Bahamas devastated by Hurricane Dorian. The donation was thanks to our generous shoppers who rounded up their purchases to support the Bahamas.

Donations from our Round Up program usually go to support Goodwill-Suncoast President and CEO our services to help Deborah Passerini presented the check to people get jobs.

Red Cross Regional CEO Eric Corliss and Regional Philanthropy Officer Robb Resler.

Two Tons of Food In April we collected 4,507 pounds of nonperishable food at our stores and donation centers in Hillsborough, Pinellas and Pasco Counties for people in need during the COVID-19 crisis. The donations helped supply Feeding Tampa Bay’s community outreach programs.

About 60 “happy thrifters” descended on our 34th St. superstore in St. Petersburg as part of a “Mystery Resale Shopping Bus Tour” in February. The tour is organized by Happy Thrifter magazine. The shoppers enjoyed light refreshments, learning about Goodwill’s services, and left with a great impression of Goodwill and lots of wonderful treasures from the superstore.

Tampa Bay Lightning employees enjoyed a “Tailgate” party with games and barbeque alongside our Life Skills clients.

Goodwill Ambassadors pitched in for a beach clean-up.

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in review Onward, Online!

Our e-commerce division, based out of our Tampa distribution center, grew immensely this year and allows us to connect to Goodwill supporters nationwide. Our online store now ranks 56 in sales out of the 139 Goodwills participating. And, it has grown from a staff of one employee to six. The site mainly sells jewelry but will soon add collectibles.

> > > > > > > > > > > > > > > > > > >

A SEA of Learning

In November we hosted the Southeast Association of Goodwills for its annual SEA Conference. The event, held in beautiful St. Pete Beach, was rich with experiences, conversation and learning. With a strong focus on the future and technological changes and challenges, it sparked innovative ideas for keeping the Goodwill mission thriving and viable.

Young Ambassadors Our Junior Ambassadors of Goodwill (JAG) program offered 185 high schools students with 5,072 hours of volunteer work as they learned about the Goodwill mission.

CONNECTING TO INNOVATE… Innovative Ideas Goodwill was chosen by Synapse Florida to benefit from a “Synapse Challenge” that invited innovators to help solve one of our organizational issues. We asked for help with inventory tracking and after reviewing many great solutions, we chose Christina Dills of Smart Edge Technologies as the innovation challenge winner. She took home the $7,000 prize money provided by the SunTrust Foundation. We benefited from learning about her automated inventory control and check-out systems!

CONNECTING TO JOBS Job Center No. 2 Our second Job Connection Center opened inside our new Riverview superstore in July, offering free services to job seekers and employers. The center, like its counterpart in St. Petersburg, is a place where job seekers can access resources and develop skills to help with employment success.

JET Certified launch A new segment of our JET program (short for Job, Education & Training) launched, called JET Certified.

The program is for students and adults with learning difficulties or career obstacles. It offers paid, hands-on experience leading toward certification in Hospitality, Food Service and Retail careers. The program is currently offered in Marion and Citrus counties.

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Creatinga Lifeline

> > > > > > > > > > > > > > > > > > >

How our Job Connection Centers pivoted in a distanced world What do you do when your service model is mainly helping people hands-on and face-to-face, and suddenly that model is no longer an option?

That was the dilemma faced by the staff of our Job Connection Centers located inside two of our superstores. As our retail stores began closing, unemployment numbers began skyrocketing. Suddenly our most needed service couldn’t serve anyone at all. Clearly a new delivery model had to be imagined then created.

After a few weeks of work we were able to launch a new website, myjobconnection.org, and offer virtual job services to help as many job seekers as possible. Job seekers can now find up-to-date information on community services to help them navigate issues related to unemployment, as well as tools and resources to augment

PAGE 11

job searches and employment skills. The site contains access to job boards, resume help – including the ability to upload a resume for free feedback – and online certification courses to help increase employability.

The website also has a live chat portal that allows Goodwill employment specialists to assist people immediately. A dedicated phone line was also implemented to help those who may be uncomfortable with computers.

As our stores have reopened, the virtual services remain an important complement to in-person services. We’re now able to serve more job seekers than ever before, including those who are within our service area but not near a physical Job Connection Center.

“The Job Connection Center was a super big help to me,” says Ceylin Brooks. She was able to get the help she needed to land a job during the pandemic. Read more about her story on pages 6 and 7.

2019-2020 | BOARD OF DIRECTORS > > > > > > > > > > > > > > > > > > > > > > > > >

BOARD OFFICERS Chair Carole F. Philipson Florida Hospital Carrollwood (Retired)

DIRECTORS Mike Attinella Chief Financial Officer (Retired)

G-I-S HOUSING BOARDS Ed Rader, Chair

Bob Dobkowski, Vice Chair Louise Lopez, Sec/Treasurer

Senior Vice Chair

Lee Bell Saltmarsh, Cleaveland & Gund

Sandra Young Regions Bank

Steve Bivens Cavotec

Heather Ceresoli

Christina Elam UBS Financial Services

Andrea Kiehl

Secretary Dominic Macrone Cedar Fair Entertainment Company

Debbie Passerini, EVP

Marie Hebbler

Steve Erickson Raymond James

Mark Pichowski

Robert D. Dobkowski Mr. & Mrs. Blindmaster

Mark E. Gauthier Gauthier Consulting

Lee Bell, Chair

Vice Chair

Marie Hebbler Risk Matrix Solutions

Melissa Mora, Secretary

Vice Chair

Mark Pichowski Bouchard Insurance

JOBWORKS BOARD Marie Hebbler, Vice Chair

Debbie Passerini, President

CORPORATE OFFICERS Deborah A. Passerini President and Chief Executive Officer Gary R. Hebert Corporate Treasurer and Chief Financial Officer Stefanie Anna Corporate Secretary and Vice President for Corporate Affairs & Governance Jacqueline R. Miller Vice President for Human Resources Paul M. Norris Vice President for Corrections and Housing Kris Rawson Vice President for Workforce Development

Vice Chair

Andrea Kiehl Sykes Enterprises, Inc.

Ed Rader Kmart (retired)

John Maceovsky CBIZ MHM, Inc.

Vice Chair

Tony Martinez MGT Consulting

Allen Starr Vice President for Information Technology and Chief Information Officer

Melissa Mora Florida Hospital/Advent Health West Florida Region

Brad G. Steffani Vice President for Retail Operations

Scott Rutz The Northern Trust Company

James D. Williams Vice President for Fund Development

Robert A. Wabbersen Publix Super Markets, Inc. President & CEO, ex officio Deborah A. Passerini

Steve Erickson Ed Rader

HONORARY / EMERITUS President and CEO Emeritus R. Lee Waits

PAGE  12

Thank you to > > > > > > > > > > > > >

RICHARD J. SARGENT CUMULATIVE GIVING SOCIETY Richard J. Sargent generously bequeathed the largest single gift in our history. This society honors donors whose cumulative gifts total $100,000 or more.

Senior Founders

Ms. Priscilla Lange

Mr. Robert W. Laude Mr. Frank A. Lay Mr. F. Neuman Miller Margaret B. Miller Ms. Beni Morrison Ms. Bernice E. Muench National Charity Services, Inc. Dwight and Ida Newberg

($1,000,000+)

Ms. Norma B. Nunlist

Ms. Sylvia H. Forster

Mr. Malvin H. Olsen

Publix Super Markets Charities

Debbie and Jim Passerini

Mr. Richard J. Sargent

Joseph P. and Rose E. Patton

Theodore P. and Marian Hadley Tonne

Mr. John Sharp Peyton

Founders

Mr. and Mrs. Donald M. Pouttu

( 500,000 - 999,999)

Russell and Lillian Quarles

Mr. Joseph J. Bagnor

Mr. and Mrs. George A. Rawcliffe

Ms. Tucker Mae Hall

Mrs. Fimie R. Richie

Mrs. Ethel T. Michaud

Ms. Margaret G. Ruff

Frank T. and Gladys M. Mills

Ms. Rita Sherman

Mrs. Mabel I. Soine

Mrs. Kathryn B. Stenquist

Ms. Rita Tavenner

Ms. Helen Hartinger Stevenson

Ms. Hedy Tumillo

Mr. Stephen K. Stimson

Ms. Laura White

Mr. Harris M. Sullivan, Jr.

Guardians

SunTrust Bank, Tampa Bay

$

$

($100,000 - $499,999) Ms. Rosamond Allen Central Power Systems Mr. Lewis F. Colbert Mr. and Mrs. Richard T. Cummins Vera and S. Alton Dallgaard Mrs. Gwendolyn M. Deckert Duke Energy Miss H. Louise Eaton Mrs. Sarah Eberhardt Eckerd Corporation Foundation

Miss Anna Pollmann

Ms. Helen Swarthout TECO Energy, Inc. Ms. Bernice K. Trulsen Kenneth N. Verriden Trust Mrs. Janet L. Whitlock Mr. Roland E. Whitney Mr. and Mrs. Samuel A. Wilke Mr. William B. Wood Mrs. Helen M. Zachariasen RICHARD J. SARGENT LEADERSHIP SOCIETY

William and Barbara Faber Mr. Richard Y. Fernandez Mrs. Gertrude M. Fetzer Jeanette Glynn

We recognize those who made substantial gifts to Goodwill-Suncoast in the 2019-2020 fiscal year.

GTE Florida, Inc.

Platinum

Dr. John W. Holter

($10,000+)

Mr. Daniel Howe

Jeanette Glynn

Mr. George Jara

Dan and Tina Johnson

Dan and Tina Johnson

National Charity Services, Inc.

Mrs. Helen M. H. Jones

Debbie and Jim Passerini

Dr. Alfred E. King

PNC Foundation

Capt. Leonard K. Kissack

Publix Super Markets Charities

Mr. William A. Klein

Russell and Lillian Quarles

Mr. and Mrs. John H. Kopp

Regions Bank

Mr. and Mrs. Royce W. Ladd

Southeast Association of Goodwills

Mrs. Kathryn E. Lading

SunTrust Foundation

PAGE 13

> > > > > > > > > > > > >

Tampa Bay Lightning Foundation Theodore P. and Marian Hadley Tonne USI Consulting Group Wells Fargo Foundation

Gold ($5,000 - $9,999) Bayside Solutions, Inc. Mr. Lewis F. Colbert Hawkins Construction, Inc. Lokey Automotive Group Edward and Jeanne Mansfield Louis A. Pavao Piedmont Companies, Inc. Solstice Sleep Products

Silver ($3,000 - $4,999) Tony and Heather Ceresoli Mrs. Charlotte N. Lehnherr Penski Truck Leasing Reusable Transport Packaging Rotary Club of Tampa Foundation, Inc. Ryder System Steele Canvas Basket Upright Labs Mr. and Mrs. R. Lee Waits Jim and Sue Williams

Leon Korol Company Loomis Mutual of America Neatoscan Ogletree Deakins PCI Waste and Recycling Equipment Mrs. Carole F. Philipson Real Mobile Tech Regions Financial Corporation Foundation Rotary Club of St. Petersburg, Inc. RSM US LLP Smith and Associates Real Estate Global Aerospace Computer Services Sunray Marketing T-Mobile Thompson & Associates Mrs. Sandra R. Young Zeno Office Solutions EDGAR J. HELMS HERITAGE SOCIETY This society is named for the founder of the international Goodwill movement and honors those who have shared his vision and ensured the future of Goodwill-Suncoast through their wills or estate plans.

Bronze ($1,000 - $2,999) Atlantic Capital Bank Bank & Vogue Ltd. Baycare BurnAlong Nora Callahan Coppertail Brewing Co. Credomatic of Florida, Inc. Deloitte Jane and Jamie Egasti Epicor Software Kobita and Vijay Desai First Day Films, LLC Mr. Martin W. Gladysz GoldTech, Inc. Goodwill Industries – Manasota, Inc. GSA National Grand and Benedicts Mr. Gary R. Hebert Helluva Container Humana David and Marie Hyman Industry Weapon Thomas A. and Mary S. James Foundation Elizabeth H. King

Ms. Caroline M. Adams Ms. Irene A. Alexander Ms. Rosamond Allen Ms. Deborah Axtell Mr. Joseph Bagnor Ms. Marion Baker Ms. Helen Beaumont Mr. Frank R. Becker Ms. Edith Bedole Mr. Harry A. Beede Mr. Richard Bekken Mr. and Mrs. Arthur T. Bennett Ms. Emilia S. Benz Mrs. Frances K. Biggs Mrs. Mary C. Black Mr. and Mrs. Hubert Bodwin Ms. Mildred A. Boerckel Ms. E. Barbara Boger Ms. Mary Boghi Mr. Paul H. Bojack Mr. and Mrs. George C. Bossard Col. George Brown Ms. Monette R. Burns Mr. J. Harry Carr Miss Mary Alice Case Ms. Jewell P. Chapek

our generous donors!

Ms. Thelma F. Cherry Gene and Nancy Cicero Ms. Catherine C. Clark Ms. Helen K. Clark Mr. Lewis F. Colbert Ms. Florence G. Copeland Ms. Anna S. Corbett Mr. Pierre J. Costich, Jr. Mr. and Mrs. Alfred E. Craig Ms. Muriel H. Craig Mr. Clement Crawford Mr. William E. Culbreath, Jr. Mr. and Mrs. Richard T. Cummins Mrs. Ruth Dahling Dr. and Mrs. S. Alton Dallgaard Mr. Edward W. Davis Ms. Donna Day Ms. Leonora W. Dearlove Mrs. Gwendolyn M. Deckert Ms. Sadie F. DeFlaun Mr. Ronald Dew-Brittain Ms. Stella F. Dixon Mr. and Mrs. Adin M. Dosh Mrs. Irene E. Draper Mr. Thomas T. Dunn, Esq. Ms. Phylista Dye Miss H. Louise Eaton Mrs. Sarah Eberhardt Ms. Elizabeth English Mr. Hubert E. Erickson William and Barbara Faber Ms. Leone A. Farmer Mr. Richard Y. Fernandez Mr. and Mrs. Albert C. Fetzer Ms. Sylvia H. Forster Mr. Alfred G. Frey Miss Jo Ann Gemignani Mrs. Dorothy L. Gittings Mr. Sergei Gladilin Jeanette Glynn Revocable Living Trust Mrs. Callie Grall Mr. Raymond N. Gramm Ms. Moni-Beth Griesemer Ms. Helen Grunenwald Ms. Gladys L. Hahn Mrs. Norma L. Haldeman Ms. Dorothy Hall Ms. Myrtle A. Hall Ms. Tucker Mae Hall Ms. Vera Hanifan Mr. Aaron F. Head Ms. Alma E. Hildred Mr. and Mrs. James A. Hinton Ms. Mathilda F. Hoffman

Mr. Luther Y. Holland Ms. Laura E. Hollar Ms. Jane Carver Holmes Mr. Richard N. Holt Dr. John W. Holter Mr. Daniel Howe Ms. Bessie R. Huff Mr. Charles N. Hunt Mrs. Mary F. Hutchins Mr. and Mrs. Harold R. Jaberg Ms. Alice Jacob Mr. George Jara Mr. Fred W. Jobe Dan and Tina Johnson Mrs. Helen M. H. Jones Mr. Howard G. Keller Kenneth N. Verriden Trust Ms. Rosemarie Kibitlewski Dr. Alfred E. King Capt. Leonard K. Kissack Mr. William A. Klein Mr. and Mrs. Richard C. Knoblow Mr. and Mrs. John H. Kopp Ms. Marianne Kormendy Mr. and Mrs. Royce W. Ladd Mrs. Kathryn E. Lading Ms. Priscilla Lange Mr. Arlo Langer Rex C. and Marie Elizabeth Larabee Ms. Genevieve J. Larges Mr. Solvieg Larsen Mr. Robert W. Laude Ms. Carolyn W. Law Mr. Frank A. Lay Mrs. Carol M. LeBeau Ms. Ethel A. Lee Mrs. Charlotte Lehnherr Ms. Sylvia Lerner Ms. Vera M. Lillia Ms. Dorothy A. Lindahl Mrs. Julia Linscott Ms. Marjorie J. Lyman Ms. Katherine P. MacDonald Mrs. Leona G. Mace Ms. Mary Williams MacMonnies Ms. Nellie M. Maedler Edward and Jeanne Mansfield Mr. and Mrs. Gottfried Marti Jean B. Mash Mr. William G. Mawhinney Mr. Robert T. McGeorge Ms. Gertrude Spear McGrew Mr. and Mrs. Harold J. McIntosh Mrs. Ada B. McManeus

Mrs. Jane Damm McPherson Julia Manecke Mr. Raymond E. Meyer Mrs. Ethel T. Michaud Mr. F. Neuman Miller Fred & Grace Miller Ms. Lucille Miller Ms. Margaret B. Miller Frank T. and Gladys M. Mills Irene Molski Mrs. Beatrice L. Moon Ms. Beni Morrison Mr. Arthur A. Moulton Ms. Bernice E. Muench Mr. Harry C. Mulder Audrey B. Munguia Mr. Bob Murtagh Ms. Lucille M. Netcott Dwight and Ida Newberg Mrs. Anne Noble Mr. Montgomery G. Northcutt Ms. Norma B. Nunlist Mr. Malvin H. Olsen Mr. Donald Overholt Ms. Dorothy Marrs Owen Mr. and Mrs. Nick Pargeans Ms. Freda H. Pasanen Joseph P. and Rose E. Patton Louis A. Pavao Ms. Nina I. Pease Mr. and Mrs. Hobart D. Pelhank Mrs. Margaret D. Pereira Mr. and Mrs. Herbert Peters Mr. John Sharp Peyton Mr. and Mrs. Rodney F. Pierce Ms. Marie T. Pogar Miss Anna Pollmann Mr. and Mrs. J. Oliver Pore Mr. and Mrs. Donald M. Pouttu Mr. and Mrs. Martin Quak Ms. Mary Rabanus Mrs. Louise W. Rahmel Ms. Hortense L. Ramsay Mr. David V. Ramsay Mrs. Elizabeth D. Rankin Trust Mr. and Mrs. George A. Rawcliffe Victoria M. Ream Mr. Carl H. Reed Mrs. Fimie R. Richie Ms. E. Hope Rietschlin Mrs. Elizabeth C. Roberts Ms. Grace C. Roe Ms. Eva P. Rogers Ms. Margaret G. Ruff

Mr. Charles Saltzman Mr. Richard J. Sargent Edward E. and Ella Schenk Ms. Erika Schnabel Mrs. Jean A. Schneider Mr. William H. Schoenfeld, Jr. Mrs. Anella B. Shapiro Ms. Rita Sherman Ms. Pearl F. Shuttlesworth Mrs. Mabel I. Soine Dr. Florence E. Stansbury Ms. Kathryn B. Stenquist Robert G. Stern, Esq. Ms. Helen Hartinger Stevenson Mr. Stephen K. Stimson Mr. Harris M. Sullivan, Jr. Mrs. Catherine L. Svoboda Ms. Helen Swarthout Mrs. Esther C. Swiney Ms. Rita Tavenner Mrs. Betty M. Teguns Mrs. Muriel Terry Mr. Lawrence J. Thiery Mr. and Mrs. Daniel S. Tinstman Theodore P. and Marian Hadley Tonne Ms. Bernice K. Trulsen Mr. Henry W. Tuck Ms. Hedy Tumillo Mr. and Mrs. Herman B. Van Schooten Mrs. Grace Vargo Mrs. Adeline M. Vavrik Mr. and Mrs. Kenneth Volkman Mr. and Mrs. R. Lee Waits Mr. Henry E. Walters, Jr. Mr. Frank Warren Ms. Cora H. Wasser Ms. Janet S. Weaver Mr. and Mrs. Alfred R. West Ms. Virginia F. Westervelt Mr. Orville L. Westlund Mr. Flernoy White Ms. Laura White Mrs. Janet L. Whitlock Mr. and Mrs. Harold A. Whitney Mr. Roland E. Whitney Mr. and Mrs. Samuel A. Wilke Jim and Sue Williams Ms. Eva M. Wills Mr. William B. Wood Mrs. Helen M. Zachariasen Richard and Lee Zeh

Goodwill-Suncoast thanks our financial donors for their generosity.

Your financial gifts make you a vital part of achieving the Goodwill mission.

PAGE   14

> > > > >

Connect to

Administrative Offices

Suncoast Business Solutions

Goodwill IndustriesSuncoast

Goodwill Temporary Staffing Community Service

10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1512 TTY for all locations: (727) 579-1068 goodwill-suncoast.org

16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 577-6411 sbsgoodwill.com

Human Resources 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 523-1512, ext. 2676

Distribution Center 1407 S. U.S. Hwy 301 Tampa, FL 33619 (727) 523-1512

Goodwill Human Services Community Employment Initiatives 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 281-3948 powerofwork@goodwillsuncoast.com

JAG (Junior Ambassadors of Goodwill) (727) 440-3861

The Goodwill Ambassadors (888) 279-1988, ext. 1050

Ocala Community Employment Initiatives 2920 W. Silver Springs Blvd.

Ocala, FL 34475 (352) 547-2386 powerofwork@goodwillsuncoast.com

(My Mobile Market)

Goodwill Corrections Services

4702 Transport Dr. #6 Tampa, FL 33605 (813) 254-1190

Tampa Bay Community Corrections Center

Feeding Tampa Bay

Goodwill BookWorks

10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1423

16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 523-1512, ext. 2673

Hillsborough County Residential Re-entry Center

11954 C.R. 105 Oxford, FL 34484 (352) 643-2000 ext. 111

4102 W. Hillsborough Ave. Tampa, FL 33614 (813) 877-2257

430 Sebring Square Sebring, FL 33870 (863) 314-3200, ext. #108 bookworks@goodwill-suncoast.com

JobWorks 8118 Hillsborough Loop Dr. Building 263 MacDill Air Force Base Tampa, FL 33621 (813) 840-2846 or (813) 840-0866

Job Connection

Virtual services: myjobconnection.org Services by phone: 727-282-4478 JobConnection@goodwillsuncoast.com

Job Connection Center 2550 34th St. N. St. Petersburg, FL 33713 (727) 321-7337

Job Connection Center

Partner Service Locations Junior Achievement of Tampa Bay (Financial Literacy/Youth Services) 13707 N. 22nd St. Tampa, FL 33613 (727) 243-8009 Finance.park@goodwillsuncoast.com

10739 Big Bend Rd. Riverview, FL 33579 (813) 302-9405

Community Resource Directory goodwill-suncoast.org/services/

Palm Harbor drive-through donation center

PAGE  15

Goodwill in your community!

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Goodwill Affordable Apartments Freedom Village I 7700 66th St. N. Pinellas Park, FL 33781 (727) 541-6620

Freedom Village II 5002 S. Bridge St. Tampa, FL 33611 (813) 831-6988

Freedom Village III 1167 Turner St. Clearwater, FL 33756 (727) 443-6799

Heritage Oaks of Palm Harbor

16494 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 315-4171 2550 34th St. N. (SS) St. Petersburg, FL 33713 (727) 256-0900 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-7354

Hillsborough County 1106 E. Brandon Blvd. (SS) Brandon, FL 33511 (813) 689-6279 4102 W. Hillsborough Ave. (SS) Tampa, FL 33614 (813) 874-7077

2351 Alderman Rd. Palm Harbor, FL 34683 (727) 787-0792

1407 S. U.S. Hwy 301 Tampa, FL 33619 (813) 542-8100

Heritage Oaks of Ocala

10739 Big Bend Rd. (SS) Riverview, FL 33579 (813) 485-8900

2820 S.W. 34th St. Ocala, FL 34474 (352) 854-1515 TTY for all Goodwill apartments: (727) 579-1068

Goodwill Retail E-commerce shopgoodwill.com

Goodwill Stores SS = Superstore

Pinellas County 3929 Tampa Rd. (SS) Oldsmar, FL 34677 (813) 792-6092 1460 Missouri Ave. N. Largo, FL 33770 (727) 581-7069

Polk County

Sumter County

5411 S. Florida Ave. (SS) Lakeland, FL 33813 (863) 646-4301

11954 C.R. 105 (SS) Oxford, FL 34484 (352) 643-2000

600 Sixth St. N.W. Winter Haven, FL 33881 (863) 299-1486

Highlands County

Marion County 2830 S.W. 27th Ave. (SS) Ocala, FL 34474 (352) 629-4202

Citrus County

420 Sebring Square (SS) Sebring, FL 33870 (863) 314-3200

Goodwill Outlet Store 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1512, ext. 1450

254 N. Suncoast Blvd.

Crystal River, FL 34429 (352) 795-5920

2802 James Redman Pkwy.

Plant City, FL 33566 (813) 754-2778 3050 College Ave. E. Ruskin, FL 33570 (813) 645-3615

Pasco County

Tampa store and distribution center

11462 S.R. 54 (SS) Trinity, FL 34655 (727) 247-1600 2390 Willow Oak Dr. (SS) Wesley Chapel, FL 33544 (813) 751-2047

Hernando County 4750 Commercial Way (SS) Spring Hill, FL 34606 (352) 596-1712

Riverview Job Connection Center

PAGE  16

Financial Report > > > > > > > > >

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B A L A N C E

S H E E T

Year ended

Assets Cash and cash equivalents Accounts receivable Inventories Prepaid expenses/other Investments

Land, buildings and equipment Total Assets

$

6/30/19

13,560,835

$

2,441,141

2,089,841 4,695,641

1,317,592

1,640,996

10,843,923

10,323,187

122,785,850

$

Other accrued expenses

Deferred gift payable Deferred revenue Deferred compensation payable Long Term Debt

94,236,810 $

125,829,642

600,735

$

Total Liabilities Net Assets

1,722,822

1,372,869 4,497,248

247,460

220,539

130,988

331,601

2,860,682

2,755,841

$

64,595,447

73,220,703

$

49,565,147

$

$

1,458,728

8,380,108

59,277,908 $

12,843,167

3,677,317

90,945,042 $

Liabilities Accounts payable Accrued payroll

Total Liabilities and Net Assets

Year ended

6/30/20

122,785,850

$

75,232,273

50,597,369

125,829,642

Total 2019-2020 Revenue ..........................................$70,250,777 Total 2019-2020 Expenses ...................................... $67,574,559 Change to Net Assets* ..........................................................$2,676,218 Revenue

Expenses

Sales and Salvage $ 55,405,459

Program Services $ 58,641,288

Consumer Services $ 12,858,162

Management and General $ 8,229,886*

Public Support $ 1,010,782

Public Support $ 703,385

$

Other 976,374

* A $3,708,441 non-operating expense to record the market value of interest rate SWAP agreements was eliminated

PAGE  17

Perfect

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Partners

Graphic Design Sponsor

Cool Cat Sponsors

Peace

for

Arbel Group Inc. LLC

Love &

Bayside Solutions Inc.

Goodwill

DWJ Corporation

Groovy Sponsors

Jan-Pro Cleaning Systems of Tampa

Jim & Debbie Passerini Versant Health Jim & Sue Williams

Peace & Love Presenting Sponsor Our Community Partners A Time for Wine Automax

Awards Sponsor

Bridgewater Park Health and Rehabilitation Center Burlington Ocala

Bib Sponsor Auto Classic Sponsor

City of Belleview Crystal Harley-Davidson Episcopal Children’s Services

Far Out Sponsors BayCare Canteen

5K Sponsor

Hampton Inn & Home2 Suites by Hilton Hilton Ocala

Coppertail Brewing Co. iHeart Media Taylor White

Mojo’s Grill and Catering Stevi B’s Ocala

PAGE 18

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10596 Gandy Boulevard, St. Petersburg, FL 33702 • 727-523-1512 • 888-279-1988 • TTY for all locations 727-579-1068 • goodwill-suncoast.org