Goodwill-Suncoast Annual Report 2016-2017

A Heroic Year Unmasked!

DEAR FRIENDS OF GOODWILL, e were kids.

eroes when w d about superh

We all learne

ies of two other the success stor ad re d an ge 5. y ne hid jour duals served by Goodwill, starting on pa d an s g n ro w d te vi indi righ e They battled evil, e expanded som selfless, e er w ey Th .

MAZING year w A es s. ti st ti ay pa w r en w id ou ne e In u in their tr courageous, of our programs and served people e er w ey th , g n . they were stro more than Center helped rld a better place o on w ti e ec th nn e Co ad b m tl y Our Jo and they k or a better job. o n e , th e y q u ie d ople to find wor as pe w 0 e 60 2, ic st ju When lenge. ew, pr es en ti ng for the next chal y ks pr og ra m gr or ad re kW , d oo te B ea ur tr O re lo w -i nc om e roes who 61 ch ild re n fr om he ,5 to 29 d to te s ca ok di bo e st ud en ts in rt is de re m ai n pa nd in g to se rv This annual repo do ex t d bu an ks es as ili m m fa ts an d it as ty. do n’ t w ea r ti gh ey ar e ev er y b Th Highlands Coun s. ou ym on Ba y, y” da ry ve la rg el y an “e Fe ed in g Ta m pa o. These h er it rh w pe ip su sh a er as , ta ki ng le s to I n p ar tn courageous w as la un ch ed t or ot he r ob st ac s ke ie ar lit M bi e sa il di b le M y M o latio ns he ro es fa ce in se cu re po pu them. The peop e od m fo co to er ov od t fo s ye ill nu tr iti ou it ie s fo r employment, ni ng op po rt un w ho he lp G oo dw ai rs tr ne g rt in id pa y ov it l le pr an d co m m un eir full potentia w hi Goodwill. le to achieve th op duals served by pe vi di er in w po em Se br in g an d w re ta il store in ne are also heroes. a ed en op ,214 We retail stores to oa st served 69 n on three new nc tio Su uc str rie ns st co n du 299 bega e more heroic G oo dw ill In ices … and mak ar and placed 4, rv ye se st re pa tu e fu th t g or pp people durin an d wag es pa id su . Em pl oy m ent ts possible.

1 ac 38 5, of pe op le in jo bs er impact ng um ns co l ta to walks of life, faci ll io n in a $ ill m resulted in a m o 9 fr e 4. m 26 co d Heroes to wor k an crea te a pe op le go in g g iv in g b a ck to d orida.* n Fl l a ra es nt g Ce n in lle ct a ch economic impa out people. better community. ab is n io iss m r but ou That’s the data, e A nd er so n, Jo e an d Be rn ic as ch Pe op le su M ot or s fo un d de s at G en er al r pact Report, 2016 w ho af te r de ca ar n ab ou t th ei mic and Fiscal Im ed in g jo bs . Le & Company, Econo * Elliott D. Pollack th em se lv es ne

ll of us! a e b n a c t a h t And

Sincerely,

Deborah A. Passerini, M.Ed., CRC, CE President and Chief Executive Officer Goodwill Industries-Suncoast, Inc.

1

Heather Ceresoli Board Chair

2

what we do!

PEOPLE SERVED Workforce Development

28,8|0 Childhood Literacy

29,56| Community Corrections

|,||4

Community Service Workers

Temporary Staffing

|,622

Vocational Training & Services

526

Goodwill Apartments

366

of operating budget devoted to programs and services.

$

A complete financial statement appears on page 21.

Goodwill-Suncoast Employees

|,006

Goodwill Temporary Staffing Employees

223

Total Employees

|,229

$

Operating budget

66,283,363 Total revenue

69,|94,585

Retail program revenue

$

50,5|9,559

Human services revenue

$

|6,932,829

(The financials above and % of budget devoted to services includes Housing)

to

29,56|

BookWorks volunteers gave

children from low-income families.

People placed in jobs

Average hourly wage upon job placement:

4,299

$

||.42

Other Training & Services

4,486

TOTAL

69,2|4 !

3

items d e t a n o D sed: repurpo

s d n u o p n o milli

• Employment services for people with all types of employment challenges • Training centers and work activities for people with disabilities

work

where we do it!

• Transportation for people with disabilities Levy Marion

Citrus Sumter Hernando

• Literacy program for children from lowincome families

Pasco

• Two residential workrelease programs to help offenders transition back into society

Hillsborough Polk Pinellas

• Residential substance abuse treatment programs • Counseling, life skills training and job placement

Highlands

life Counties served:

HOME

• Five affordable apartment communities

Pinellas

• Barrier-free architecture for seniors and people with disabilities

Pasco

• On-site Goodwill management and service coordinators

Hillsborough Polk Hernando Marion Citrus Levy Sumter Highlands

Map Legend Administrative Offices Superstores Retail Stores Outlets Training Centers Community Corrections Job Connection Center Goodwill Apartments

4

The AMAZING

r e p r: u S we CE o EN T P RSIS PE

5

“Heroes help people and that’s what I want to do.”

”

O

ne day I want to be the hero,” says Joseph Langford, who goes by the name Earl. “Heroes help people and that’s what I want to do.”

To Earl’s mom, and all those who know him at Goodwill’s Life Skills Development program in Ocala, he already is a hero.

“I’m so proud of him, he doesn’t give up on anything,” says Earl’s mom, Wanda. “He has done things here I never knew he could do.”

Earl came to the Goodwill program for adults with disabilities in 2012 to learn skills that would help him become more independent. Other programs, his mom says, had given up on him or failed to help. But at Goodwill, Earl thrived. He learned new work skills and eventually worked up to staffing the program’s “Good Dogs” hot dog cart that teaches participants hands-on food service skills.

Earl, 29, has transitioned from Life Skills and with the help of Goodwill’s Supported Employment staff, he now works part-time at Cracker Barrel.

“They told me I was going to get a job, and I got it!”

Earl says. He is proud to be out of the house and earning his own money.

His mom continues to proudly watch her son make strides.

“Everything changed when he came here,” she says. “He’s come so far – his behavior, his work ethic, everything. If it wasn’t for this program I don’t know where he would be.”

ent Developm ls il k S e if he Our L ave Earl t g m a r g o r p e to confidenc skills and . t-time job find a par

6

The incredible r e p Su er: w o P UR

RESO

7

SS

LNE U F E C

“I was scared …but they were so patient!”

W

hen Joe and Bernice Anderson, a retired couple from St. Petersburg, found themselves going to the bank to make withdrawals far more often than they were making deposits, they knew a change was in the cards.

But for seniors, job searching can be a daunting and unfamiliar task. Traditional newspaper want ads are all but gone and statistics say it takes older workers longer to find a job once unemployed.

And businesses tend to hire younger employees, although both Joe and Bernice retired after decades of experience with General Motors.

Luckily the Anderson’s job search landed them in Goodwill’s Job Connection Center, where an employment specialist quickly got them on the right track.

“She forced me to get on the computer,” Joe said “I was scared…but they were so patient!”

Joe had two interviews in one day with help from the Job Connection Center and within just a few days, he had five job offers to choose from.

“They were blowing my phone up. I didn’t know which way to go!” he laughs. He ended up choosing a job with Walmart, where he was recently honored as employee of the month.

For Bernice, the results were equally as stellar. With the help of the Job Connection Center staff she ended up with four job offers at once! She now enjoys her cashier job at a local grocery chain.

“I don’t know if I would’ve enjoyed looking for work until I went to the Job Connection Center,” she said. “I can’t say enough about them. They’re so happy to help.”

rnice beat Joe and Be h ket odds wit the job mar ur help from o . tion Center Job Connec 8

The remarkable r e p r: u S we o P

ON

IN

I AT

T

M ER

DE

9

I

”

have good news, Claudia Hiers said shyly. “Yesterday I got a plaque!”

“

The plaque Claudia is so proud of celebrates her 10 years as a Goodwill employee. For a decade the 56-year-old has worked as a processing associate at the Goodwill Superstore in Lakeland. She works three days a week and has never once been late.

In fact, she comes in early to say good morning to everyone and stays to enjoy lunch with her peers.

“I like what I have!”

“I like it here, it’s very nice,” she says.

When Claudia first came to Goodwill she was extremely shy and had never had a job. She first gained work experience assembling mops and performing other work activities at Goodwill’s Life Skills Development program for adults with disabilities in Lakeland. Eventually, her drive for independence led her to try for a job at the Goodwill Superstore.

Her decade of working and earning a paycheck has enhanced her life in many ways – she shares an apartment with two friends, goes bowling every Saturday, loves to shop at Target and takes a Carnival cruise every year to the Bahamas.

“I like Goodwill, I like to come to work,” she says.

“I like what I have!”

n years Claudia’s te employee as a Goodwill her lead an have helped life. independent

10

Our amazing Takin’ it

to the

Streets

Hundreds of “hippies” took to the streets of Gulfport for our second-annual Hippie Dash 5k, 1 mile Walk, Woof and Roll and Flower Child Fun Run. A most excellent time was had by all!

Hello,

Sebring!

The community of Sebring welcomed us with open arms as we opened a Highlands County store. Not only did the superstore create about 30 new jobs, adjacent space also serves as a hub for BookWorks, our childhood literacy program that gives books to children from low-income families.

J. A. G.

Takes Off !

Our Junior Ambass­ adors of Goodwill program got off to a great start! High school students volunteered during the summer, to learn about all we do and earn service hours.

11

We’re

Rolling

Goodwill and Feeding Tampa Bay joined forces to create My Mobile Market, an innovative “g r o c e r y s t o r e o n wheels” that brings food to areas in need.

Learn more about My Mobile Market on page 15.

Year in Review!

Ghoulwill was a

Bash !

With a new venue on a luxury yacht, our Ghoulwill Bash Ship of Ghouls fundraiser was a Halloween cruise to remember.

Guests enjoyed a delicious buffet, free drinks and lots of fun!

Thanks

to Our Volunteers Laura Gage was named our Volunteer of the Year for her passionate service to our BookWorks childhood literacy program. In 2016 Laura spent an astonishing 122 hours reading to 456 kids and distributing 2,773 books!

The Kiwanis Club of Brandon was named Volunteer Group of the Year in honor of more than a decade devoted to volunteering for BookWorks.

Community

Connections Our partnerships with The Florida Aquarium, Florida State Fair and Dinosaur World allowed us to offer great dis­ counts to our donors all year round.

Nailed It! Our programs for people with disabilities again earned a three -year accreditation by CARF International, the highest endorsement that can be awarded to agencies providing com­m unity integra­­t ion and employment ser vices for people with disabilities.

Jobs, Jobs, Jobs!

More than 30 employers participated in a community job fair hosted by Goodwill in honor of the nation­ wide Goodwill Industries Week.

Job seekers were able to get a wide array of free jobrelated services through our Job Connection Center.

12

! r ! r o n o n o d o d a a s IItt’’s ! r ! e r p e p p p o h o s h s a IItt’’ss a ! r ! e r n e t n r t a r p a p a IItt’’ss a

s ’ l l i w d o o G s It’ O

ur innovative new center brings the Goodwill Superheroes who save the day in their mission (connecting people never-ending quest for a cleaner Earth, with jobs) inside our retail a stretched dollar, and substantial and store.

Meet the mild-mannered Goodwill

demonstrable help for others!

The Dynamic Donor Driven by a desire to declutter and be a responsible citizen of Planet Earth, the Dynamic Donor faithfully and regularly transports gently used clothing and household items to Goodwill. Together, these Superheroes donated an astronomical amount last year to Goodwill-Suncoast – more than 56 million pounds of stuff!

13

! s e o r e h r Supe The Sensational Shopper Spurred by a sense of fashion, a love of variety, and the undeniable thrill of the hunt, the Sensational Shopper knows just how to swoop in, save money and empower others with their purchases. They quietly search the aisles of our stores and outlets, knowing their purchases are helping people in their local communities.

The Philanthropic Partner These passionate individuals and companies know that with great power comes great responsibility. With benevolence and big hearts they spring into action to support the Goodwill mission. They are tough to classify as they appear in many forms – as event sponsors, community partners, volunteers and even legacy donors.

14

We’re We’re on on aa Roll!

Roll!

My Mobile Market is the store that comes right to your door!

Antonia Rodriguez stepped out of the My Mobile Market “grocery store on wheels” at its September launch. She had a bag full of cereal, pasta, jelly, Vienna sausages and chunk chicken. Her bill: $7.25.

“This is a wonderful service!” she said.

The grand opening gave Antonia and other residents of New Life Village a first taste of how My Mobile Market operates.

The truck provides both fresh and shelf-stable foods at a fraction of grocery store prices to areas that are underserved and impacted by barriers such as food costs, mobility, transportation and language. New Life Village is a Tampa community designed for families raising foster and adopted children.

The innovative “pop-up market” is a collaboration between Feeding Tampa Bay and Goodwill-Suncoast that takes job training, food distribution, and the creation of healthy communities to a new level. The “market” is staffed in part by participants in Goodwill’s Life Skills Development program, such as Shaniece, who is getting the skills and training she needs to help her transition to community employment.

Shaniece’s skills trainer says she is very eager to learn the job and loves meeting and helping customers. Shaniece has even developed the confidence to give feedback on how My Mobile Market processes can be improved.

My Mobile Market was made possible through the Community Foundation of Tampa Bay “big idea” grant, awarded to innovative, collaborative projects that address basic needs such as hunger and housing.

My Mobile Market delivers fresh food to underserved areas. It also helps people like Shaniece acquire the skills and training needed for community employment.

15

The 2016-2017 Goodwill-Suncoast Board of Directors The Goodwill-Suncoast board of directors is composed of volunteers who help guide policy for our organization. Their gift of time and their wise counsel is invaluable in helping Goodwill achieve its mission.

BOARD OFFICERS

DIRECTORS

Chair

Lee Bell Saltmarsh, Cleaveland & Gund

Heather Ceresoli Taylor White

Senior Vice Chair

Steve Bivens Cavotec

Martin W. Gladysz Raymond James Bank

Robert D. Dobkowski Mr. & Mrs. Blindmaster

Vice Chair

Louise R. Lopez MGT Consulting

Tom Falone IV Tactical Systems

by Florida Bullet, Inc.

Vice Chair

Mark E. Gauthier Gauthier Consulting

Mark Pichowski Bouchard Insurance

Vice Chair

Dominic Macrone Tampa International Airport

Secretary

Carole F. Philipson Florida Hospital Carrollwood (Retired)

President and CEO, ex officio

Deborah A. Passerini

Marie Carson Hebbler Risk Matrix Solutions

Robert A. Wabbersen Publix Super Markets, Inc. Sandra Young Regions Bank

GIS HOUSING BOARD Ed Rader Chair Robert Dobkowski Vice Chair Louise Lopez Secretary/Treasurer Deborah A. Passerini Executive Vice President Tom Falone

Andrea Kiehl Spring Tide Consulting, Inc.

Marie Hebbler

John Maceovsky CBIZ MHM, Inc.

Mark Pichowski

Christina Miller UBS Financial Services Melissa Mora Florida Hospital - Â West Florida Region Scott Rutz The Northern Trust Company

Andrea Kiehl

JOBWORKS BOARD Martin W. Gladysz Chair Heather Ceresoli Vice Chair Lee Bell Secretary Deborah A. Passerini President

CORPORATE OFFICERS Deborah A. Passerini President and Chief Executive Officer Gary R. Hebert Corporate Treasurer and Chief Financial Officer Stefanie Anna Corporate Secretary  and Vice President for Corporate Affairs & Governance Jacqueline R. Miller Vice President for Human Resources Paul M. Norris Vice President for Corrections and Housing Kris Rawson Vice President for Workforce Development Allen Starr Vice President for Information Technology and Chief Information Officer James D. Williams Vice President for Fund Development President and CEO Emeritus R. Lee Waits

16

Our super-dee-duper Donors!

Richard J. Sargent Cumulative Giving Society Richard J. Sargent generously bequeathed the largest single gift in our history. This society honors donors whose cumulative gifts total $100,000 or more.

Senior Founders ($1,000,000+)

Ms. Sylvia H. Forster Publix Super Markets Charities, Inc. Mr. Richard J. Sargent Theodore P. and Marian Hadley Tonne

Founders ($500,000 - $999,999)

Mr. Joseph J. Bagnor Ms. Tucker Mae Hall Mrs. Ethel T. Michaud Frank T. and Gladys M. Mills Mrs. Mabel I. Soine Ms. Rita Tavenner Ms. Hedy Tumillo Ms. Laura White

Guardians ($100,000 - $499,999)

Ms. Rosamond Allen Central Power Systems Mr. Lewis F. Colbert Mr. and Mrs. Richard T. Cummins Vera and S. Alton Dallgaard Mrs. Gwendolyn M. Deckert Duke Energy Miss H. Louise Eaton Mrs. Sarah Eberhardt Eckerd Corporation Foundation Mr. Richard Y. Fernandez Mrs. Gertrude M. Fetzer GTE Florida, Inc. Dr. John W. Holter Mr. Daniel Howe Mr. George Jara Dan and Tina Johnson Mrs. Helen M. H. Jones Dr. Alfred E. King Capt. Leonard K. Kissack Mr. William A. Klein Mr. and Mrs. John H. Kopp Mr. and Mrs. Royce W. Ladd

17

Mrs. Kathryn E. Lading Ms. Priscilla Lange Mr. Robert W. Laude Mr. Frank A. Lay Mr. F. Neuman Miller Margaret B. Miller Ms. Beni Morrison Ms. Bernice E. Muench Dwight and Ida Newberg Ms. Norma B. Nunlist Mr. Malvin H. Olsen Mr. John Sharp Peyton Miss Anna Pollmann Mr. and Mrs. Donald M. Pouttu Mr. and Mrs. George A. Rawcliffe Mrs. Fimie R. Richie Ms. Margaret G. Ruff Ms. Rita Sherman Mrs. Kathryn B. Stenquist Ms. Helen Hartinger Stevenson Mr. Stephen K. Stimson Mr. Harris M. Sullivan, Jr. SunTrust Bank, Tampa Bay Ms. Helen Swarthout TECO Energy, Inc. Ms. Bernice K. Trulsen Mrs. Janet L. Whitlock Mr. Roland E. Whitney Mr. and Mrs. Samuel A. Wilke Mr. William B. Wood Mrs. Helen M. Zachariasen

Richard J. Sargent Leadership Society We recognize those who made substantial gifts to Goodwill-Suncoast in the 2016-2017 fiscal year.

Platinum ($10,000+) Dan and Tina Johnson Mr. William G. Mawhinney National Charity Services, Inc. Deborah A. and James P. Passerini Publix Super Markets Charities, Inc. Russell & Lillian Quarles Mr. James G. Quinlan Theodore P. and Marian Hadley Tonne Wells Fargo Foundation Wells Fargo Insurance Services SE, Inc.

Gold ($5,000 - $9,999) Mr. Lewis F. Colbert Mrs. Norma L. Haldeman Hawkins Construction, Inc. Mr. and Mrs. R. Lee Waits

Silver ($3,000 - $4,999) Ad Partners Florida State Fair Authority Mrs. Charlotte N. Lehnherr Edward and Jeanne Mansfield Piedmont Companies, Inc. Mr. and Mrs. Stanley Hanson Jim and Sue Williams

Bronze ($1,000 - $2,999) American Fundraising Auctions, Inc. Amscot Financial Aston Gardens at Tampa Bay Coppertail Brewing Company The Bank of Tampa BayCare Health System Mr. and Mrs. Steve Bivens Canteen Catalina Marketing Charitable Foundation Deloitte Kobita and Vijay Desai Charitable Trust The Florida Aquarium Mr. Martin W. Gladysz The K. W. Grader Foundation, Inc. Gregory, Sharer & Stuart, CPAs Mr. Gary R. Hebert Holland & Knight LLP Humana David and Marie Hyman Thomas A. and Mary S. James Foundation JP Morgan Chase Mr. and Mrs. Philip J. Laspina Leon Korol Company Mr. Paul M. Norris Ogletree, Deakins, Nash, Smoak & Stewart, P.C. PricewaterhouseCoopers LLP Regions Bank Rush Truck Center Sabal Trust Company Edward E. and Ella Schenk Smith & Associates Real Estate Solstice Sleep Products Bright House Networks

Taylor White TECO Energy, Inc. Winters & Yonker, P.A. Zeno Office Solutions Inc.

Edgar J. Helms Heritage Society This society is named for the founder of the international Goodwill movement and honors those who have shared his vision and ensured the future of Goodwill-Suncoast through their wills or estate plans.

Ms. Caroline M. Adams Ms. Irene A. Alexander Ms. Rosamond Allen Ms. Deborah Axtell Mr. Joseph Bagnor Ms. Marion Baker Ms. Helen Beaumont Mr. Frank R. Becker Ms. Edith Bedole Mr. Harry A. Beede Mr. Richard Bekken Mr. and Mrs. Arthur T. Bennett Ms. Emilia S. Benz Mrs. Frances K. Biggs Mrs. Mary C. Black Mr. and Mrs. Hubert Bodwin Ms. Mildred A. Boerckel Ms. E. Barbara Boger Ms. Mary Boghi Mr. Paul H. Bojack Mr. and Mrs. George C. Bossard Col. George Brown Ms. Monette R. Burns Mr. J. Harry Carr Miss Mary Alice Case Ms. Jewell P. Chapek Ms. Thelma F. Cherry Gene and Nancy Cicero Ms. Catherine C. Clark Ms. Helen K. Clark Mr. Lewis F. Colbert Ms. Florence G. Copeland Ms. Anna S. Corbett Mr. Pierre J. Costich, Jr. Mr. and Mrs. Alfred E. Craig Ms. Muriel H. Craig Mr. Clement Crawford Mr. William E. Culbreath, Jr.

Goodwill-Suncoast thanks our financial donors for their generosity.

Your financial gifts make you a vital part of achieving the Goodwill mission.

Mr. and Mrs. Richard T. Cummins Mrs. Ruth Dahling Dr. and Mrs. S. Alton Dallgaard Mr. Edward W. Davis Ms. Donna Day Ms. Leonora W. Dearlove Mrs. Gwendolyn M. Deckert Ms. Sadie F. DeFlaun Mr. Ronald Dew-Brittain Ms. Stella F. Dixon Mr. and Mrs. Adin M. Dosh Mrs. Irene E. Draper Mr. Thomas T. Dunn, Esq. Ms. Phylista Dye Miss H. Louise Eaton Mrs. Sarah Eberhardt Ms. Elizabeth English Mr. Hubert E. Erickson Ms. Leone A. Farmer Mr. Richard Y. Fernandez Mr. and Mrs. Albert C. Fetzer Ms. Sylvia H. Forster Mr. Alfred G. Frey Miss Jo Ann Gemignani Mrs. Dorothy L. Gittings Mr. Sergei Gladilin Mrs. Callie Grall Mr. Raymond N. Gramm Ms. Moni-Beth Griesemer Ms. Helen Grunenwald Ms. Gladys L. Hahn Mrs. Norma L. Hanleman Ms. Dorothy Hall Ms. Myrtle A. Hall Ms. Tucker Mae Hall Ms. Vera Hanifan Mr. Aaron F. Head Ms. Alma E. Hildred Mr. and Mrs. James A. Hinton Ms. Mathilda F. Hoffman Mr. Luther Y. Holland Ms. Laura E. Hollar Ms. Jane Carver Holmes Mr. Richard N. Holt Dr. John W. Holter Mr. Daniel Howe Ms. Bessie R. Huff Mr. Charles N. Hunt Mrs. Mary F. Hutchins Mr. and Mrs. Harold R. Jaberg Ms. Alice Jacob Mr. George Jara

Mr. Fred W. Jobe Dan and Tina Johnson Mrs. Helen M. H. Jones Mr. Howard G. Keller Ms. Rosemarie Kibitlewski Dr. Alfred E. King Capt. Leonard K. Kissack Mr. William A. Klein Mr. and Mrs. Richard C. Knoblow Mr. and Mrs. John H. Kopp Ms. Marianne Kormendy Mr. and Mrs. Royce W. Ladd Mrs. Kathryn E. Lading Ms. Priscilla Lange Mr. Arlo Langer Rex C. and Marie Elizabeth Larabee Ms. Genevieve J. Larges Mr. Solvieg Larsen Mr. Robert W. Laude Ms. Carolyn W. Law Mr. Frank A. Lay Mrs. Carol M. LeBeau Ms. Ethel A. Lee Mrs. Charlotte Lehnherr Ms. Sylvia Lerner Ms. Vera M. Lillia Ms. Dorothy A. Lindahl Mrs. Julia Linscott Ms. Marjorie J. Lyman Ms. Katherine P. MacDonald Mrs. Leona G. Mace Ms. Mary Williams MacMonnies Ms. Nellie M. Maedler Edward and Jeanne Mansfield Mr. and Mrs. Gottfried Marti Mr. William G. Mawhinney Mr. Robert T. McGeorge Ms. Gertrude Spear McGrew Mr. and Mrs. Harold J. McIntosh Mrs. Ada B. McManeus Mrs. Jane Damm McPherson Mr. Raymond E. Meyer Mrs. Ethel T. Michaud Mr. F. Neuman Miller Fred & Grace Miller Ms. Lucille Miller Ms. Margaret B. Miller Frank T. and Gladys M. Mills Mrs. Beatrice L. Moon Ms. Beni Morrison Mr. Arthur A. Moulton

Ms. Bernice E. Muench Mr. Harry C. Mulder Mr. Bob Murtagh Ms. Lucille M. Netcott Mrs. Ida Curry Newberg Mrs. Anne Noble Mr. Montgomery G. Northcutt Ms. Norma B. Nunlist Mr. Malvin H. Olsen Mr. Donald Overholt Ms. Dorothy Marrs Owen Mr. and Mrs. Nick Pargeans Ms. Freda H. Pasanen Joseph P. and Rose E. Patton Ms. Nina I. Pease Mr. and Mrs. Hobart D. Pelhank Mrs. Margaret D. Pereira Mr. and Mrs. Herbert Peters Mr. John Sharp Peyton Mr. and Mrs. Rodney F. Pierce Ms. Marie T. Pogar Miss Anna Pollmann Mr. and Mrs. J. Oliver Pore Mr. and Mrs. Donald M. Pouttu Mr. and Mrs. Martin Quak Ms. Mary Rabanus Mrs. Louise W. Rahmel Ms. Hortense L. Ramsay Mr. David V. Ramsay Mrs. Elizabeth D. Rankin Trust Mr. and Mrs. George A. Rawcliffe Mr. Carl H. Reed Mrs. Fimie R. Richie Ms. E. Hope Rietschlin Mrs. Elizabeth C. Roberts Ms. Grace C. Roe Ms. Eva P. Rogers Ms. Margaret G. Ruff Mr. Charles Saltzman Mr. Richard J. Sargent Edward E. and Ella Schenk Ms. Erika Schnabel Mrs. Jean A. Schneider Mr. William H. Schoenfeld, Jr. Mrs. Anella B. Shapiro Ms. Rita Sherman Ms. Pearl F. Shuttlesworth Mrs. Mabel I. Soine Dr. Florence E. Stansbury Ms. Kathryn B. Stenquist Robert G. Stern, Esq. Ms. Helen Hartinger Stevenson

Mr. Stephen K. Stimson Mr. Harris M. Sullivan, Jr. Mrs. Catherine L. Svoboda Ms. Helen Swarthout Mrs. Esther C. Swiney Ms. Rita Tavenner Mrs. Betty M. Teguns Mrs. Muriel Terry Mr. Lawrence J. Thiery Mr. and Mrs. Daniel S. Tinstman Theodore P. and Marian Hadley Tonne Ms. Bernice K. Trulsen Mr. Henry W. Tuck Ms. Hedy Tumillo Mr. and Mrs. Herman B. Van Schooten Mrs. Grace Vargo Mrs. Adeline M. Vavrik Mr. and Mrs. Kenneth Volkman Mr. Henry E. Walters, Jr. Mr. Frank Warren Ms. Cora H. Wasser Ms. Janet S. Weaver Mr. and Mrs. Alfred R. West Ms. Virginia F. Westervelt Mr. Orville L. Westlund Mr. Flernoy White Ms. Laura White Mrs. Janet L. Whitlock Mr. and Mrs. Harold A. Whitney Mr. Roland E. Whitney Mr. and Mrs. Samuel A. Wilke Jim and Sue Williams Ms. Eva M. Wills Mr. William B. Wood Mrs. Helen M. Zachariasen Richard and Lee Zeh

For more information about financial gifts to Goodwill IndustriesSuncoast, Inc., please contact Vice President for Fund Development Jim Williams toll-free at 1-888-279-1988, ext.

1050, or e-mail jim. williams@goodwillsuncoast.com

18

Find Administrative Offices Goodwill Industries-Suncoast 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1512 TTY for all locations: (727) 579-1068 www.goodwill-suncoast.org Human Resources 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 523-1512, ext. 2676 Distribution Center Opening late 2017 1407 S. U.S. Hwy 301 Tampa, FL 33619

Goodwill Human Services Community Employment Services 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 281-3948 powerofwork@goodwillsuncoast.com Job Connection Center 3365 Central Ave. St. Petersburg, FL 33713 (727) 321-7337 JobConnection@goodwillsuncoast.com Moving in late 2017 to: 2550 34th St. N. St. Petersburg, FL 33713

19

Goodwill Goodwill in in Your Your Community Community Suncoast Business Solutions Goodwill Temporary Staffing Community Service 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 577-6411 www.sbsgoodwill.com St. Petersburg Life Skills Development 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1512, ext. 1350 Clearwater Life Skills Development 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 437-4027 Pinellas Park Life Skills Development 7601 Park Blvd.

Pinellas Park, FL 33781 (727) 541-6205 Indian Rocks Life Skills Development 12018 Indian Rocks Rd. Largo, FL 33774 (727) 450-1300 Lakeland Life Skills Development 3033 Drane Field Rd., Suite #5 Lakeland, FL 33811 (863) 701-1351

Tampa, FL 33621 (813) 840-2846 or (813) 840-0866 Goodwill BookWorks bookworks@goodwillsuncoast.com 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 523-1512, ext. 2673 11954 C.R. 105 Oxford, FL 34484 (352) 643-2000 ext. 111 420 Sebring Square

Sebring, FL 33870 (863) 314-3200, ext.108

Goodwill Corrections Services Tampa Bay Community Corrections Center 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1423 Hillsborough County Residential Re-entry Center 4102 W. Hillsborough Ave. Tampa, FL 33614 (813) 877-2257

Goodwill Affordable Apartments Freedom Village I 7700 66th St. N. Pinellas Park, FL 33781 (727) 541-6620 Freedom Village II 5002 S. Bridge St. Tampa, FL 33611 (813) 831-6988 Freedom Village III 1167 Turner St. Clearwater, FL 33756 (727) 443-6799 Heritage Oaks of Palm Harbor 2351 Alderman Rd. Palm Harbor, FL 34683 (727) 787-0792 Heritage Oaks of Ocala 2820 S.W. 34th St. Ocala, FL 34474 (352) 854-1515 TTY for all Goodwill apartments: (727) 579-1068

Ocala Life Skills Development and Community Employment Services 2920 W. Silver Springs Blvd.

Ocala, FL 34475 (352) 629-0459 powerofwork@goodwillsuncoast.com JobWorks 8118 Hillsborough Loop Dr. Building 263 MacDill Air Force Base

Our Life Skills D evelopment program in Clearw ater.

Goodwill Retail Stores SS = Superstore

Pinellas County 3929 Tampa Rd. (SS) Oldsmar, FL 34677 (813) 792-6092 1460 Missouri Ave. N. Largo, FL 33770 (727) 581-7069

Pasco County 11462 S.R. 54 (SS) Trinity, FL 34655 (727) 247-1600 2390 Willow Oak Dr. (SS) Wesley Chapel, FL 33544 (813) 751-2047 Hernando County 4750 Commercial Way (SS) Spring Hill, FL 34606 (352) 596-1712

16494 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 315-4171

Polk County 5411 S. Florida Ave. (SS) Lakeland, FL 33813 (863) 646-4301

3365 Central Ave. (SS) St. Petersburg, FL 33713 (727) 346-1460

600 Sixth St. N.W. Winter Haven, FL 33881 (863) 299-1486

2550 34th St. N. (SS) St. Petersburg, FL 33713 Opening late 2017 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-7354 Hillsborough County 1106 E. Brandon Blvd. (SS) Brandon, FL 33511 (813) 689-6279 4102 W. Hillsborough Ave. (SS) Tampa, FL 33614 (813) 874-7077 1407 S. U.S. Hwy 301 Tampa, FL 33619 Opening early 2018 Big Bend Rd. and Summerfield Crossing Blvd. (SS) Riverview, FL 33579 Opening spring 2018 2802 James Redman Pkwy.

Plant City, FL 33566 (813) 754-2778 3050 College Ave. E. Ruskin, FL 33570 (813) 645-3615

Marion County 2830 S.W. 27th Ave. (SS) Ocala, FL 34474 (352) 629-4202 Citrus County 408 N. Suncoast Blvd.

Crystal River, FL 34429 (352) 795-5920

Our Job Co nnection Center has served thousands of job-seek ers.

Sumter County 11954 C.R. 105 (SS) Oxford, FL 34484 (352) 643-2000 Highlands County 420 Sebring Square (SS) Sebring, FL 33870 (863) 314-3200

Goodwill Outlet Stores 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1512, ext. 1450 3033 Drane Field Rd. Lakeland, FL 33811 (863) 647-4225 2920 W. Silver Springs Blvd.

Ocala, FL 34475 (352) 369-3000

Just as there are things you recycle, there are things you donate. Although donations are gratefully accepted at all Goodwill stores, Goodwill Attended Donation Centers and 24-hour donation bins are available for added convenience. For locations of donation sites throughout our region, please visit www.goodwill-suncoast.org.

20

Fiscal FiscalYear Year20|6-20|7 20|6-20|7Financial FinancialReport Report Balance Sheet

Assets Cash and cash equivalents Accounts Receivable Inventories Prepaid expenses/other Investments Land, buildings and equipment

Year ended Year ended 6/30/17 6/30/16 $7,589,579 $8,537,437 2,636,039 2,616,325 4,116,933 3,466,542 1,416,470 1,488,616 8,640,005 7,530,993 62,617,908 64,656,753

Total Assets $87,016,934 $88,296,666

Liabilities Accounts Payable $1,024,132 $1,335,968 Accrued payroll 1,209,013 934,189 Other accrued expenses 2,840,559 3,448,277 Deferred gift payable 256,945 280,729 Deferred revenue 365,035 374,762 Deferred compensation payable 2,394,539 2,217,434 Long Term Debt 37,462,151 41,151,968

Total Liabilities $45,552,374 $49,743,327

Net Assets $41,464,560 $38,553,339

Total Liabilities and Net Assets $87,016,934 $88,296,666

2016 - 2017 Revenue $ 1,025,455

Public Support

2016 - 2017 Expenses $ 716,742

$ 7,579,646

Other

Management and General

$ 644,169 Public Support

$ 16,932,829 Consumer Services

$ 58,059,548 Program Services

$ 50,519,559 Sales and Salvage

Total Revenues

$ 69,194,585

Total Expenses

$ 66,283,363

Change to Net Assets 21

$ 2,911,222

Figures are subject to audits by Gregory, Sharer & Stuart and include the closely held GIS Housing subsidiaries.

our oursponsors sponsorsmade madeour ourevents events Presenting Sponsor

! d ! e d k e c k a c p a p n aaccttiioon-

Platinum Sponsors

Silver Sponsors The Bank of Tampa • Bright House Networks Enterprise Solutions • Doubletake – Marketing and PR by Design • Gregory, Sharer & Stuart, CPAs • Ogletree Deakins Nash Smoak & Stewart, P.C. Piedmont Companies, Inc. • Regions Bank • Yacht StarShip • Zeno Office Solutions

Bronze Sponsors Ad Partners • Barefoot Wines & Bubbly • Clear Channel Outdoor • Coppertail Brewing Co. Event Show Productions • Holland & Knight LLP • HSN • iHeartMedia • JPMorgan Chase & Co. Leon Korol Co. • MailCo Printing & Mailing Services • Outfront Media • Pepin Distributing Rush Truck Center – Tampa • Sabal Trust Company • Solstice Sleep Products • Taylor White

Peace and Love Presenting Sponsor

Registration Sponsor

Groovy Sponsors

Far Out Sponsors St. Anthony’s Triathlon • Clear Channel Outdoor • Outfront Media • Canteen • City of Gulfport

Cool Cat Sponsors Amscot Financial • Carrier Enterprise • Fit2Run • Gordon Food Service • Humana Landscapers, Inc. • Nestle Waters North America/Zephyrhills Water • Paul Norris SEEDS Engineering • TECO Peoples Gas • UPA United Packaging Associates • Jim Williams

22

®

10596 Gandy Boulevard, St. Petersburg, FL 33702 727-523-1512 • Toll-free 888-279-1988 TTY for all locations 727-579-1068 • www.goodwill-suncoast.org Follow GoodLilly, Goodwill-Suncoast’s social media spokesgal, on Facebook, Twitter, Pinterest and Instagram.

®

Suncoast Business Solutions

www.sbsgoodwill.com This annual report was designed by