Goodwill Suncoast Annual Report 2011-2012

ANNUAL REPORT • 2011 – 2012 ®

R. Lee Waits, president and chief executive officer, and Charlie Robinson, Jr., chair of the board of directors.

The world we live in today seems much smaller than it did just a short decade ago. World economies are increasingly interdependent.

Instant communication and the global forums made possible by the Internet make it apparent that people everywhere share the same hopes and concerns – whether they live across the street or across the sea.

If ever there was a time for more goodwill in the world, it is now.

Tolerance, understanding, kindness and generosity go a long way when world economies are shaken and world events threaten our sense of well-being. We are encouraged to “think globally, act locally,” to be mindful of the effect our actions have on the planet and the people who live here. Every act of kindness, every hand proffered to those in need, creates a ripple effect.

Goodwill’s mission is to help people experience the dignity and power of work, more important than ever in this era of high unemployment.

In the United States, Canada and in 12 more countries around the world, Goodwill Industries serves people who have disabilities or other employment challenges, helping them to become productive and live with the dignity that all people deserve.

Goodwill-Suncoast has been a part of Tampa Bay and west central Florida since 1954. The pages that follow illustrate how Goodwill-Suncoast has “acted locally” to enrich the communities we serve. During the past year alone, we provided services to more than 66,000 people and placed more than 10,000 in jobs. Our sister Goodwill organizations around the world are working toward this same end, spreading goodwill in ever-expanding circles.

We are indeed in this together. We thank you for joining us in making this small world a better place for all. Your material donations help fund our many services, and we are likewise grateful for your financial gifts, much needed as we expand our facilities and our services to the community.

With gratitude,

R. Lee Waits President and Chief Executive Officer Goodwill Industries-Suncoast, Inc.

Charlie Robinson, Jr. Board Chair

®

10596 Gandy Boulevard St. Petersburg, FL 33702 ANNUAL REPORT July 1, 2011 – June 30, 2012

Themia Chavers is in it to

Achieve Themia Chavers, or T.C. for short, is a beloved fixture at Goodwill. His happy attitude permeates the halls, and has for 40 years.

T.C. first came to Goodwill for our job services for people with disabilities. In 1971 he was able to transition into full-time employment.

As a warehouse worker, he sorts and handles hundreds of shoes, toys and purses each day at our St. Petersburg headquarters.

His supervisor says he works “faster and better” than anyone – and T.C. wholeheartedly agrees!

Plus, he does it all with a winning smile.

T.C. lives with his sister and a shepherd dog named Girlie. He works full-time, catching the bus every day at 5 a.m. in order to make it in on time.

He very proudly points to his corner of the warehouse. “I do all this, this whole thing, by myself.”

dignity 2

Bobby Garvin is in it for Purpose Bobby gets up every day and stares his problems down. His work, he says, helps rid him of his bitterness.

Bobby Garvin suffered from low self-esteem before coming to work at Goodwill’s Adult Day Training center in Lakeland.

“You just wake up and you feel like you don’t have a purpose,” he says. He was bitter about his disabilities and frustrated by being misunderstood.

Bobby found his purpose at Goodwill, where he helps assemble mops and assists in running the outlet store. He also learned gratitude and admiration, watching his co-workers struggle intensely to do tasks that come more easily to him.

“It means there’s hope for me,” he says.

“If it wasn’t for Goodwill, I’d feel like I have no purpose in life. My work means so much to me, I’d do it for free.

“But don’t tell anyone that.”

3

Connie Bass is in it for Advocacy Life is often a rough road for Connie, and she’s determined to clear the path for others.

Connie was born with cerebral palsy. She endured a tough childhood followed by divorce, homelessness and the gut-wrenching, selfless decision to allow her two children to grow up with their father.

She came to Ocala, angry and aimless, seeking Goodwill’s services in 2005.

“Goodwill taught me to value myself,” she says.

“It took a while and was not easy. I’ve finally learned how important I can be.”

Connie is now a Goodwill employee at Ocala’s Adult Day Training Center and an invaluable office assistant.

More importantly, she has discovered her passion – advocating for others with disabilities.

She’s active in various advocacy groups and is immersed in finding ways to help others.

“I wouldn’t trade this life or this job for anything,” she says. “I know now advocacy is what I will do.”

4

Brionna Mora is in it to Belong Soft-spoken and steadfast, Brionna finds security and friendship in her beloved job.

As a child, Brionna bounced through military bases across the country with her parents.

She had a medical history of epilepsy and cerebral palsy, and no brothers and sisters to look out for her. Growing up was daunting.

When she was 15, her parents divorced, her father moved away and her mother homeschooled her through the 11th grade. Brionna never had the chance to finish high school.

She worked sporadically before entering Goodwill’s Supported Employment program.

Now, with job coaching and Goodwill transportation, Brionna is a consistent and reliable worker at MacDill Air Force Base’s 440-seat Diner’s Reef. After ten years on the job, she has found a home in the military base environment she’s so familiar with.

“Being here gives me a chance to interact with people and make progress,” she says.

“I’m happy here, I have friends here.

“My job means everything to me.”

5

Lorrie Pittman is in it for Compassion Just 22, Lorrie has already saved one life and impacted many others.

When Lorrie went to cash her very first check as a home health aide, a woman behind her in line gasped and collapsed. Lorrie calmly went into action, checking the woman’s vital signs, shouting for someone to call 911, and beginning CPR. The woman regained consciousness before paramedics arrived, thanks to Lorrie’s level-headedness and training.

She was born with the level head; the training came from a Career Central employment center, where Lorrie had gone for career direction and help. Goodwill staff at the center noted her aptitude for the health care field, and less than a year later she became a certified patient care technician.

Lorrie is now happily employed at a nursing home, and it’s clear her patients are her passion.

“I like them to be able to tell me what’s wrong and trust me with everything,” she says. “I love the interaction.”

6

Darrell Courson is in it to Win Darrell is the guy everyone knows and everyone likes. He took his second chance and ran hard with it.

After serving 20 months in prison for a nonviolent crime, Darrell entered one of Goodwill’s work release centers. While there he began working in the New Goods department at a Goodwill warehouse. A company director recognized his potential, and encouraged him to go after a permanent position when he completed his sentence.

success

Fast-forward to the present: Darrell not only works at Goodwill full-time, he has been promoted to a new position in our donations department. He’s so well-respected he was able to collect 12 letters of recommendation – in less than a day – for a potential landlord who had doubts about his past.

As for the future, Darrell has no doubts.

“Thanks to Goodwill, my new life started,” he says. “And I haven’t looked back since.”

7

Goodwill-Suncoast Serves the People Your material and financial donations, along with your purchases at our stores, help support the following Goodwill programs and services:

JOB SERVICES

TRAINING CENTERS

HOUSING

Employment services, including temporary stafďŹ ng, for people with all types of barriers to employment.

Training centers and work for people who have developmental disabilities.

Affordable, barrier-free apartment buildings for people who are disabled or elderly.

Our mission is to help people achieve their full potential through the dignity and power of work.

Levy Marion

Citrus

Counties served: Pinellas Hillsborough Polk Highlands Pasco Hernando Citrus Marion Levy Sumter

8

Sumter Hernando

Pasco Hillsborough Pinellas

Headquarters Stores Training Centers Housing Community Corrections Career Central One-Stop Centers

Polk

Highlands

of West Central Florida

achievement COMMUNITY CORRECTIONS

PROGRAMS FOR YOUTH

TRANSPORTATION

Residential work-release and substance abuse programs for offenders.

A literacy program for preschoolers and career exploration programs for youth.

Transportation for people with developmental disabilities.

At a Glance Total people served . . . . . . . . . . . . . 66,841 Workforce development . . . . . . . . .54,831 Childhood literacy . . . . . . . . . . . . . . .4,386 Community corrections . . . . . . . . . . .2,092 Community service workers . . . . . . .2,793 Temporary staffing . . . . . . . . . . . . . . .1,486 Vocational training & services . . . . . . . 596 Goodwill housing . . . . . . . . . . . . . . . . . 416 Other training & services . . . . . . . . . . . 241 People placed in jobs . . . . . . . . . . . 10,178 Employees . . . . . . . . . . . . . . . . . . . . . 1,362 Operating budget . . . . . . . . . . $59,675,723 Total revenue . . . . . . . . . . . . . . $61,821,011 Retail program revenue . . . . . . $37,944,235 Human services revenue . . . . . $22,581,150

88.1% Percentage of operating budget devoted to programs and services A complete financial statement appears on page 20.

9

A Year of Good

The Ocala Goodwill Superstore, originally opened in 2001, underwent a refreshing interior remodel in November.

On a smaller scale, Ruskin Goodwill customers are likewise enjoying the “freshening up” of their favorite store.

Muinto obrigada to our distinguished visitors, founder and President Marcos Gonçalves and Director Mariana Lorca (both at right) of AVAPE, a Brazilian organization devoted to the advancement of people with disabilities.

10

In October 2011, 200 guests were treated to the inaugural “Heroes, Villains & Vixens,” Goodwill-Suncoast’s new fundraiser combining our mission and zany Halloween madness.

Goodwill-Suncoast launched its Goodwill – Good World campaign to kick off the new fiscal year with a message of hope and harmony.

Work Goodwill’s Freedom Village residents in Pinellas Park created an organic vegetable garden with one side raised for wheelchair access. Their first harvest was just in time for an Earth Day feast.

1,646 Goodwill Corrections clients gave 5,017 hours of volunteer work to Tampa Bay communities last year.

Goodwill loves its volunteers! Jeanne Mansfield of St. Petersburg was named Volunteer of the Year for her work with BookWorks, our childhood literacy program. Marion County BookWorks readers were named Volunteer Group of the Year.

Temp jobs are a great avenue to permanent employment!

Goodwill Temporary Staffing placed 439 people in jobs last year.

The business community supported Goodwill throughout the year, sending volunteers eager to help with special projects.

Keller Williams (above), Deloitte, and HSN are perennial – and much appreciated – supporters.

Brides gave up their beauty sleep to queue up before dawn at three Goodwill Wedding Gala bridal gown sales held at our Brandon, Spring Hill and Oldsmar superstores in June.

This past year saw numerous enrichments to our Adult Day Training (ADT) programs.* Besides working for paychecks in our donated goods/retail program, participants had new activities to enjoy. Art classes, a fitness program to promote health and well-being, a bright new color scheme at the outlet stores, and a new Ocala micro-business – Good Dogs – were among the year’s happy developments for our trainees.

Goodwill-Suncoast operates training centers in St. Petersburg, Pinellas Park, Lakeland and Ocala, each of which serves people with intellectual disabilities, cerebral palsy, autism, spina bifida and other developmental disabilities.

Participants receive skills training, work opportunities and paychecks. Through integration of their training with our retail business, ADT participants are strong contributors to Goodwill-Suncoast’s retail program. In fact, they run most aspects of three Goodwill Outlets, interacting daily with the bargain hunters who flock to these stores.

St. Petersburg ADT Fit Club participants became regulars at the St. Pete YMCA, building muscle and well-being.

With assistance from Goodwill’s Supported Employment job coaching program, many former trainees have gone on to employment outside Goodwill – at grocery stores, hospital supply companies, restaurants and more.

Goodwill transports several dozen Goodwill employees who have severe disabilities to fulfilling jobs at MacDill Air Force Base in Tampa.

The coming year will see more enhancements to our training centers and outlet stores, and enrichment programs will continue as funds are available. If you would like to help, financial gifts to our programs for people with disabilities are welcome! *Goodwill’s Adult Day Training Programs are funded in part by the State of Florida Agency for Persons with Disabilities.

Fresh new signage for the Ocala Outlet and training center!

12

The Heart of our Mission You could say that our programs for people who have significant disabilities are at the very heart of our mission. Many of the same participants have been coming to Goodwill for decades.

As such, they are extended family to our employees, and their happy, earnest faces never fail to make us smile.

Workout buddies show off their new Fit Club t-shirts.

MacDill AFB offers great work opportunities for Goodwill employees with disabilities.

Ocala ADT participants are learning how to run a small business, thanks to their shiny new hot dog cart.

13

Tops

in

Job Placements

The Pasco Hernando Workforce region, aided by lead service provider Goodwill-Suncoast, consistently ranks at or near the top statewide for job placements.

Each day, Goodwill helps Pasco and Hernando county residents put the uncertainty of unemployment behind them. As the primary provider of intensive services at Career Central employment centers, Goodwill helps job-seekers achieve the power of a paycheck.

Goodwill career specialists offer indepth career management assistance to displaced workers, people on welfare, and others who need extra help finding employment. They assist men, women and teens, helping them secure training and other resources that will jump-start careers.

Since becoming the lead service provider in July 2010, Goodwill has helped thousands of Pasco and Hernando county residents find jobs.

Career Central employees had the chance to meet Gov. Rick Scott during his recent visit to the center in Zephyrhills. The governor honored the Pasco Hernando Workforce Board for its number-one ranking in job placements.

14

For contact information on Career Central One-Stop Employment Centers, see page 18.

Charlie Robinson, Jr. Chair Oscar J. Horton Sr. Vice Chair Steven M. Erickson Vice Chair Martin W. Gladysz Vice Chair Karl Koch Vice Chair Richard E. Ludwig Vice Chair John McCaugherty Vice Chair Ed Rader Vice Chair Robert A. Wabbersen Vice Chair Loreen M. Spencer Secretary R. Lee Waits President and CEO Lee Bell, CPA Saltmarsh, Cleaveland & Gund Joshua Beyer The Sembler Company Mark W. Brown PepsiCo Renee H. Dabbs The Victory Group Steven M. Erickson Raymond James Financial, Inc. Tom Falone IV Florida Bullet, Inc. Mark E. Gauthier Gulf Florida Doughnuts, Inc. Martin W. Gladysz Raymond James Bank Paul Horowitz Foelgner, Ronz & Straw PA Oscar J. Horton Sun State International Trucks, LLC Karl Koch Holland & Knight, LLP Richard E. Ludwig TECO Power Services Corp., Retired John Maceovsky, CPA CBIZ Kirkland, Russ, Murphy & Tapp John McCaugherty Hawkins Construction David E. Murphy The Sembler Company, Retired Carole F. Philipson Florida Hospital Carrollwood Ed Rader Kmart, Retired Charlie Robinson, Jr. Wells Fargo Insurance Services Timothy Salzsieder Commercial Insurance Specialists LLC Loreen M. Spencer Deloitte Robert G. Stern, Esq. Trenam Kemker Law Firm Robert A. Wabbersen Publix Super Markets, Inc. Will Weatherford Florida House of Representatives John H. Whitcomb Whitcomb Real Estate

GIS Housing Board Tom Falone IV President Ed Rader Vice President Lee Bell, CPA Secretary R. Lee Waits Executive Vice President Renee H. Dabbs

Steven M. Erickson Mark E. Gauthier Paul Horowitz John Maceovsky Timothy Salzsieder

JobWorks Board Loreen M. Spencer Chair Karl Koch Vice Chair Charlie Robinson, Jr. Secretary Robert A. Wabbersen R. Lee Waits President

Corporate Officers R. Lee Waits President and Chief Executive Officer Deborah A. Passerini Executive Vice President and Chief Operating Officer Gary R. Hebert Corporate Treasurer and Chief Financial Officer Lee C. Zeh Corporate Secretary and Vice President for Board Development Jacqueline R. Miller Vice President for Human Resources Michael Ann Harvey Vice President for Marketing and Public Relations James D. Williams Vice President for Fund Development

Goodwill board members Loreen Spencer and Heather Ceresoli (not pictured) participated in Goodwill’s freaky fashion strut at the Heroes, Villains & Vixens fundraiser.

15

Our Generous Donors Richard J. Sargent Cumulative Giving Society Richard J. Sargent generously bequeathed the largest single gift in our history. This society honors donors whose cumulative gifts total $100,000 or more.

Senior Founders ($1,000,000+) Sylvia Heir Forster Publix Super Markets Charities, Inc. Mr. Richard J. Sargent Theodore P. and Marian Hadley Tonne

Founders ($500,000 - $999,999) Mr. Joseph J. Bagnor Ms. Tucker M. Hall Ms. Ethel T. Michaud Mrs. Mabel I. Soine Ms. Rita Tavenner Ms. Hedy Tumillo Ms. Laura White

Guardians ($100,000 - $499,999) Anonymous Mrs. Rosamond Allen Central Power Systems Mr. Lewis F. Colbert Dr. and Mrs. S. Alton Dallgaard Ms. Gwendolyn M. Deckert Miss H. Louise Eaton Eckerd Corporation Foundation Mr. Richard Y. Fernandez Mr. and Mrs. Albert C. Fetzer GTE Florida, Inc. Mr. George Jara Mr. William A. Klein John H. and Lillian C. Kopp Ms. Priscilla Lange Mr. Robert W. Laude Mr. F. Neuman Miller Frank T. and Gladys M. Mills Mr. Beni Morrison Ms. Bernice E. Muench Mr. Malvin H. Olsen Mr. John Sharp Peyton Donald M. and Leila T. Pouttu Progress Energy George A. and Evelyn S. Rawcliffe Mrs. Fimie R. Richie Ms. Margaret G. Ruff Ms. Rita M. Sherman Ms. Helen Hartinger Stevenson Mr. Stephen K. Stimson Mr. Harris M. Sullivan, Jr. SunTrust Bank, Tampa Bay Ms. Helen B. Swarthout TECO Energy, Inc. TECO Power Services Corp.

Ms. Bernice K. Trulsen Mr. Roland E. Whitney Samuel A. and Muirene R. Wilke

16

Leadership Society We recognize those who made substantial gifts to Goodwill-Suncoast during the 2011-2012 fiscal year.

Platinum ($10,000+) Anonymous Mr. Hubert E. Erickson Florida Transportation Systems Dan and Tina Johnson Mr. Solvieg Larsen Publix Super Markets Charities, Inc. Mrs. Fimie R. Richie Ms. Kathryn B. Stenquist SunTrust Bank, Tampa Bay Theodore P. & Marian Hadley Tonne Ms. Janet L. Whitlock

Gold ($5,000-$9,999) Anonymous Mr. Lewis F. Colbert Rays Baseball Foundation Wells Fargo Insurance Services SE, Inc. Willis of Florida, Inc.

Silver ($3,000-$4,999) Mr. Alfred G. Frey Mr. Gary R. Hebert Mrs. Tina P. Johnson Ms. Deborah A. Passerini Mr. and Mrs. R. Lee Waits

Bronze ($1,000-$2,999) Ms. Kym Bandy William F. and Margie Blue Mr. R. Andy Burwell, P.A. William and Marie Cooper Family Partnership First Housing Foundation, Inc. Mr. Martin W. Gladysz The K. W. Grader Foundation, Inc. Gregory, Sharer & Stuart, CPAs Hawkins Construction, Inc. Holland & Knight LLP Mrs. Marie Hyman Thomas A. and Mary S. James Foundation Edward and Jeanne Mansfield Roman Mauk’s Appliance Mr. and Mrs. Herbert Peters Mr. and Mrs. Charles F. Robinson, Jr. Marc and Loreen Spencer Trenam Kemker Attorneys United HealthCare Services, Inc. The USAA Foundation Wells Fargo Bank Wells Fargo Foundation John and Yvonne Whitcomb Mr. and Mrs. James D. Williams, III

Edgar J. Helms Heritage Society This society is named for the founder of the international Goodwill movement and honors those who have shared his vision and ensured the future of GoodwillSuncoast through their wills or estate plans.

Mr. Nicholas F. Abens Ms. Viola M. Adams Ms. Caroline M. Adams Ms. Irene A. Alexander Ms. Rosamond Allen Ms. Deborah Axtell Mr. Joseph Bagnor Ms. Marion Baker Ms. Helen Beaumont Mr. Frank R. Becker Ms. Edith Bedole Mr. Harry A. Beede Mr. Richard Bekken Mr. and Mrs. Arthur T. Bennett Ms. Emilia S. Benz Mrs. Mary C. Black Ms. Mildred A. Boerckel Ms. E. Barbara Boger Ms. Mary Boghi Mr. Paul H. Bojack Mr. and Mrs. George C. Bossard Col. George Brown Ms. Monette R. Burns Mr. J. Harry Carr Miss Mary Alice Case Ms. Jewell P. Chapek Ms. Thelma F. Cherry Ms. Helen K. Clark Ms. Catherine C. Clark Mr. Lewis F. Colbert Ms. Florence G. Copeland Ms. Anna S. Corbett Mr. Pierre J. Costich, Jr. Ms. Muriel H. Craig Mr. and Mrs. Alfred E. Craig Mr. Clement Crawford Mr. William E. Culbreath, Jr. Mrs. Ruth Dahling Dr. and Mrs. S. Alton Dallgaard Mr. Edward W. Davis Ms. Donna Day Ms. Leonora W. Dearlove Mrs. Gwendolyn M. Deckert Ms. Sadie F. DeFlaun Mr. Ronald Dew-Brittain Ms. Stella F. Dixon Mr. and Mrs. Adin M. Dosh Mrs. Irene E. Draper Mr. Thomas T. Dunn, Esq. Ms. Phylista Dye Miss H. Louise Eaton Mrs. Sarah Eberhardt Ms. Elizabeth English Mr. Hubert E. Erickson Ms. Leone A. Farmer

Goodwill-Suncoast thanks our financial donors for their generosity.

Your financial gift to Goodwill is vitally important to our mission.

Mr. Richard Y. Fernandez Mr. and Mrs. Albert C. Fetzer Ms. Sylvia H. Forster Mr. Alfred G. Frey Miss Jo Ann Gemignani Mrs. Dorothy L. Gittings Mr. Sergei Gladilin Mrs. Callie Grall Mr. Raymond N. Gramm Ms. Moni-Beth Griesemer Ms. Helen Grunenwald Ms. Gladys L. Hahn Ms. Myrtle A. Hall Ms. Dorothy Hall Ms. Tucker Mae Hall Ms. Vera Hanifan Mr. Aaron F. Head Ms. Alma E. Hildred Mr. and Mrs. James A. Hinton Ms. Mathilda F. Hoffman Mr. Luther Y. Holland Ms. Laura E. Hollar Ms. Jane Carver Holmes Mr. Richard N. Holt Dr. John W. Holter Mr. Daniel Howe Ms. Bessie R. Huff Mr. Charles N. Hunt Mrs. Mary F. Hutchins Mr. and Mrs. Harold R. Jaberg Ms. Alice Jacob Mr. George Jara Mr. Fred W. Jobe Dan and Tina Johnson Mrs. Helen M. H. Jones Mr. Howard G. Keller Ms. Rosemarie Kibitlewski Dr. Alfred E. King Capt. Leonard K. Kissack Mr. William A. Klein Mr. and Mrs. Richard C. Knoblow Mr. and Mrs. John H. Kopp Ms. Marianne Kormendy Mr. and Mrs. Royce Ladd Mrs. Kathryn E. Lading Ms. Priscilla Lange Mr. Arlo Langer Ms. Genevieve J. Larges Mr. Solvieg Larsen Mr. Robert W. Laude Ms. Carolyn W. Law Mr. Frank A. Lay Mrs. Carol M. LeBeau Ms. Ethel A. Lee Mrs. Charlotte Lehnherr Ms. Sylvia Lerner Ms. Vera M. Lillia Ms. Dorothy A. Lindahl Mrs. Julia Linscott Ms. Marjorie J. Lyman Ms. Katherine P. MacDonald Mrs. Leona G. Mace Ms. Mary W. MacMonnies

Ms. Nellie M. Maedler Edward and Jeanne Mansfield Mr. and Mrs. Gottfried Marti Mr. Robert T. McGeorge Ms. Gertrude Spear McGrew Mr. and Mrs. Harold J. McIntosh Mrs. Ada B. McManeus Mrs. Jane Damm McPherson Mr. Raymond E. Meyer Mrs. Ethel T. Michaud Ms. Lucille Miller Mr. F. Neuman Miller Fred & Grace Miller Ms. Margaret B. Miller Mr. and Mrs. Frank T. Mills Mrs. Beatrice L. Moon Ms. Beni Morrison Mr. Arthur A. Moulton Ms. Bernice E. Muench Mr. Harry C. Mulder Mr. Bob Murtagh Ms. Lucille M. Netcott Mrs. Ida Curry Newberg Mrs. Anne Noble Ms. Norma B. Nunlist Mr. Malvin Olsen Mr. Donald Overholt Ms. Dorothy Marrs Owen Mr. and Mrs. Nick Pargeans Ms. Freda H. Pasanen Ms. Nina I. Pease Mr. and Mrs. Hobart D. Pelhank Mrs. Margaret D. Pereira Mr. and Mrs. Herbert Peters Mr. John Sharp Peyton Mr. and Mrs. Rodney F. Pierce Ms. Marie T. Pogar Miss Anna Pollmann Mr. and Mrs. J. Oliver Pore Mr. and Mrs. Donald M. Pouttu Mr. and Mrs. Martin Quak Ms. Mary Rabanus Mrs. Louise W. Rahmel Ms. Hortense L. Ramsay Mr. David V. Ramsay Mr. and Mrs. George A. Rawcliffe Mr. Carl H. Reed Ms. Fimie R. Richie Ms. E. Hope Rietschlin Mrs. Elizabeth C. Roberts Ms. Grace C. Roe Ms. Eva P. Rogers Ms. Margaret G. Ruff Mr. Charles Saltzman Mr. Richard J. Sargent Ms. Erika Schnabel Mrs. Jean A. Schneider Mr. William H. Schoenfeld, Jr. Mrs. Anella B. Shapiro Ms. Rita Sherman Ms. Pearl F. Shuttlesworth Mrs. Mabel I. Soine Dr. Florence E. Stansbury

Ms. Kathryn B. Stenquist Robert G. Stern, Esq. Ms. Helen H. Stevenson Mr. Stephen K. Stimson Mr. Harris M. Sullivan, Jr. Mrs. Catherine L. Svoboda Ms. Helen Swarthout Mrs. Esther C. Swiney Ms. Rita Tavenner Mrs. Betty M. Teguns Mr. Lawrence J. Thiery Mr. and Mrs. Daniel S. Tinstman Mr. and Mrs. Theodore P. Tonne Ms. Bernice K. Trulsen Mr. Henry W. Tuck Ms. Hedy Tumillo Mr. and Mrs. Herman B. Van Schooten Mrs. Grace Vargo Mrs. Adeline M. Vavrik Mr. and Mrs. Kenneth Volkman Mr. Henry E. Walters, Jr. Ms. Cora H. Wasser Ms. Janet S. Weaver Mr. and Mrs. Alfred R. West Ms. Virginia F. Westervelt Mr. Orville L. Westlund Mr. Flernoy White Ms. Laura White Mrs. Janet L. Whitlock Mr. Roland E. Whitney Mr. and Mrs. Harold A. Whitney Mr. and Mrs. Samuel A. Wilke Ms. Eva M. Wills Mr. William B. Wood Mrs. Helen M. Zachariasen Richard and Lee Zeh

Goodwill Adult Day Training participant Patty Barber had fun creating wearable art at the Dunedin Fine Art Center. The center provided art classes to some of our artistically inclined trainees when they weren’t busy earning paychecks at Goodwill.

For more information about financial gifts to Goodwill Industries-Suncoast, Inc., please contact Vice President for Fund Development Jim Williams toll-free at 1-888-279-1988, ext. 1050, or e-mail jim.williams@goodwill-suncoast.com 17

Where to Find Goodwill

18

in Your Community

You help people and the planet by repurposing things you no longer need.

Donating them to Goodwill is a green practice that extends the life of millions of items that would otherwise be sent to landfills. The items you donate are sold in our stores to fund Goodwill training, employment, housing and other life-changing services for those in need.

Just as there are things you recycle, there are things you donate. For a complete list of donation sites, please visit www.goodwill-suncoast.org.

Online Book Sales http://stores.ebay.com/goodwilltoobooks

19

速

Fiscal Year 2011-2012 Financial Report Balance Sheet Assets

Year ended 6/30/12

Year ended 6/30/11

Cash and cash equivalents

$7,956,383

$6,928,552

Accounts receivable

3,018,036

3,724,157

Inventories

3,038,085

2,741,669

Prepaid expenses/other

1,072,410

841,154

Investments Land, buildings and equipment

Total Assets

6,127,310

5,933,382

56,084,906

56,884,897

$77,297,130

$77,053,811

Liabilities Accounts payable

$1,003,397

$901,763

Accrued payroll

1,145,334

1,212,907

Other accrued expenses

2,931,492

2,486,412

450,008

417,162

Deferred gift payable Deferred revenue

478,861

570,549

2,157,261

2,013,548

39,766,029

42,232,007

Total Liabilities

$47,932,382

$49,834,348

Net Assets

$29,364,748

$27,219,463

Total Liabilities and Net Assets

$77,297,130

$77,053,811

Deferred compensation payable Long-term debt

Statement of Revenues, Expenses and Change in Net Assets Revenues

Year ended 6/30/12

Year ended 6/30/11

$37,944,235

$35,314,592

Salvage Consumer services

22,581,150

22,250,084

Public support

783,749

1,274,374

Other

511,877

508,877

$61,821,011

$59,347,927

$52,581,771

$50,378,965

6,740,420

6,438,025

Total Revenues Expenses Program services Management and general Public support

Total Expenses Change to Net Assets Figures are subject to audits by Gregory, Sharer & Stuart and include the closely held GIS Housing subsidiaries.

20

353,532

308,403

$59,675,723

$57,125,393

$2,145,288

$2,222,534

The Goodwill superstore at sunset in Spring Hill, Florida. Goodwill-Suncoast operates 15 retail stores and three outlet stores. The 25,000-square-foot Spring Hill store is one of seven beautiful superstores in our region.

Goodwill-Suncoast’s Affiliated Entities

®

Suncoast Business Solutions

www.sbsgoodwill.com

www.support2020.com

Follow GoodLilly, Goodwill-Suncoast’s social media spokesgal, on Facebook and Twitter.

21

速