THE GOLF CLUB
MANAGER ISSUE 19 | OCTOBER 2018
THE OFFICIAL JOURNAL OF THE GOLF CLUB MANAGERS’ ASSOCIATION
EDUCATION
SPECIAL FOCUS: D LEADERSHIP ANS CLUB MATTER
LEARNING FROM FAILURE
HOW GETTING THINGS WRONG CAN BRING BIG REWARDS
INDUSTRY
THE ONLY WAY IS UP?
GOLF’S MEMBERSHIP SLUMP CO U L D F I N A L LY B E E N D I N G INTERVIEW
CROWNING GLORY
LO N G - S E R V I N G R OYA L P O R T R U S H S E C R E TA R Y W I L M A ERSKINE ON THE DEFINING MOMENT OF HER CAREER
ED U C AT E | I N FO RM | I N S P I RE ‘