An A to Z of stations

Here is a guide to facilities at the 36 train stations in Cornwall.

Some things to bear in mind…

• Induction loops are available at all stations where there is a ticket office, and all other stations have a ‘help point’, which has an induction loop setting.

• All stations offer ramp access from the platform to the train, supported by on-train staff where there are not station staff, if notified in advance, EXCEPT for Falmouth Town.

• Where there are toilets on the station, there are also accessible toilets. These are often operated by RADAR keys, which are available from station staff, where necessary.

• Wheelchair accessibility and step free access are categorised by colours -

Category green: This station has step-free access to the platform(s).

Category amber: This station has a degree of step-free access to the platform(s)

Category red: this station has incomplete step-free access or very steep gradients, and travellers may have to travel past and return on the other side of the track in order to leave the station via a ramp.

Parking

Several stations are listed with free parking for Blue Badge holders. These are mostly car parks run by Apcoa parking. For these, Blue Badge holders can park free, in any space, BUT they have to register with Apcoa, via their blue badge portal.

bluebadge.apcoa.co.uk

Booking accessibility assistance

08001 971 329 or 18001 0800 197

1329 (Textphone)

If you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Symbols and key

Accessible parking

Accessible toilets

Staff assistance

Café

Tactile paving

Clear signage

Waiting room Shelter