Vietjet Cancellation Policy

Vietjet cancellation policy is designed to provide flexibility and convenience to its passengers. The airline allows free cancellations up to 24 hours before the scheduled departure time, provided that the ticket was booked at least seven days prior to the flight. However, if a passenger cancels less than 24 hours before the flight or fails to show up for the flight, no refund will be issued. Additionally, Vietjet offers its customers the option of purchasing travel insurance that covers cancellations due to medical emergencies or unforeseen circumstances. In case of flight cancellations or delays caused by the airline's fault, Vietjet provides compensation that varies depending on the length of delay and other factors. The airline also accommodates passengers who are unable to travel due to unforeseen circumstances such as medical emergencies or natural disasters.

How to cancel vietjet flight within 24 hours?

Vietjet 24 hour cancellation policy allows passengers to cancel their flight within the first 24 hours of booking and receive a full refund. This policy is designed to provide passengers with the flexibility they need to make changes or cancel their flights without incurring any penalties. To avail of this policy, passengers must have made their booking at least seven days before the scheduled departure date. Passengers can cancel their booking online or through Vietjet's customer service hotline, which is available 24/7. It is important to note that any cancellation made outside of this 24-hour window will be subject to standard cancellation fees and fares rules, depending on the type of ticket purchased. Additionally, any ancillary services such as baggage and seat selection fees are non-refundable once paid for.

How are refunds for cancelled VietJet Air flights processed?

According to the Vietjet Air cancellation policy, the ticket may or may not be refundable under the following circumstances, depending on the kind of ticket and tariff type purchased.

●If a Vietjet flight is cancelled for a reason of force majeure, the airline may think about granting a credit shell refund and may impose a fee.

●Passengers are entitled to a reimbursement if they are refused boarding, their flight is cancelled, or it is delayed for more than a few hours. A credit shell refund in the amount of the cancelled flight will be given by Vietjet Air. This refund is valid for 180 days after the date of cancellation.

●The person whose name appears on the flight reservation will receive a refund from the airline. In all other circumstances, the authorised purchaser of the ticket would receive the refund.

●The airlines will repay you in the same way you originally paid for your flight reservation.