GLOBAL SUPPLY CHAIN DECEMBER 2023 ISSUE

December 2023 Issue 108

ENHANCING THE BUSINESS OF LOGISTICS

HELLMANN Redefining Healthcare Logistics Ensures compliance to rigid Track & Trace regulations

GWC Forum 2023 New MSME paradigm

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Empowering MSMEs

SIGNATURE MEDIA FZ LLE P. O. Box 49784, Dubai, UAE Tel: 04 3795678 Email: info@signaturemediame.com Exclusive Sales Agent Signature Media LLC P.O. Box 49784, Dubai, UAE Publisher: Jason Verhoven jason@signaturemediame.com Editor: Malcolm Dias malcolm@signaturemediame.com Art Director: Johnson Machado johnson@signaturemediame.com Production Manager: Roy Varghese roy@signaturemediame.com

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Contributor’s opinions do not necessarily reflect those of the publisher or editor and while every precaution has been taken to ensure that the information contained in this magazine is accurate and timely, no liability is accepted by them for errors or omissions, however caused.

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It is heartening to know that an increasing number of ‘macro’ and large companies are finally taking stock of the relevance, importance and the need to support and encourage Micro, Small and Medium Enterprises (MSMEs).

Qatar’s largest Logistics Services Provider (LSP) is a great case in point. The GWC Group has had a meteoric rise since its inception in 2004. Now it is payback time for the community.

In the third of its annual ‘The GWC Forum—Fostering Legacy’ 2023 series held at the Al Wadi MGallery Hotel in the Musheireb district of the Qatari capital Doha on 8 and 9 November, the company made ‘Empowering MSMEs in the Digital Era’ the showpiece of its focus and strategy for the future.

Our Publisher Jason Verhoven and I flew to Doha-Qatar to witness the twoday spectacle and to hear top company officials including Ranjeev Menon, Group CEO, reinforce and reiterate the company’s commitment to enable and equip MSMEs make their mark and grow their businesses. A noble act indeed!

Our cover story for this edition revolves around the rapidly evolving healthcare logistics sector in the aftermath of the pandemic. Hellmann Calipar Healthcare Logistics (HCHL) has made an extraordinary mark in this growing industry vertical and so we touched base with the top two company professionals—Ana Mansurova, Managing Director, HCHL and Salam Sinno, Healthcare Industry Expert, (SS) Strategic Sales Director–IMEA, Hellmann Healthcare Logistics, for their valuable insights in this field.

Elsewhere in this edition, we highlight a case study for industry titan SSI Schaefer. In March 2022, leading Saudi Arabian Company Nahdi Medical Company (Nahdi) launched its first automated pharmaceutical distribution centre, IMDAD, located in Jeddah Second Industrial City as part of developing its core capabilities to support the company’s strategy. We examine the SSI Schaefer-Nahdi interface.

As far as commercial vehicles go, we report on the launch of IVECO’s T-Way in the Sultanate of Oman and the USPs and powerful attributes of the Mercedes-Benz flagship Econic Truck series.

Continuing with case studies, we also highlight the Slimstock—Bidfood partnership, turning the spotlight on how companies can adopt and espouse technologies to gain a competitive edge.

Add to this our regular repertoire of the latest news, topical features, profiles, business analyses, commentaries, professional contributions, Opinion-Editorials, and useful content all of which are well encapsulated and meticulously curated to make for stimulating reading!

Happy reading!

Malcolm Dias Editor, Global Supply Chain malcolm@signaturemediame.com DECEMBER 2023 3

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12 20IVECO Trucks SSI Schaefer-Nahdi 24 28Mercedes Benz Trucks Turkish Cargo 33 GWC Forum 2023

Empowering MSMEs.

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Enduring partnership.

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Thought leadership contribution.

A thought leadership contribution.

Up to date news of the Global Suppy Chain industry

06

Hellmann Calipar Healthcare Logistics

Growing the Pharma Chain.

4 NOVEMBER 2023

December 2023 Issue 108

GENERATION by

HELLMANN CALIPAR HEALTHCARE LOGISTICS (HCHL)

HCHL invests in aggregation capabilities, processes and solutions to empower

pharmaceutical companies Comprehensive services include warehousing, logistics, and value-added services, all enabled by digital

Middle East region continues to be at the forefront of innovations and development ranging from worldclass infrastructure to progressive legislations. The most notable example is in the Healthcare sector where the implementation of Track & Trace regulations for the pharmaceutical sector, aimed at securing supply chains, is turning the industry on its head.

T

he pandemic and changing worldwide dynamics and unstable geopolitical landscapes have shown level of unpredictability of the current world and the importance and necessities of resilient supply chains.

To this end, Global Supply Chain interviewed the tag team of Anna Mansurova and Salam Sinno both from Hellmann Worldwide Logistics to gain valuable insights into how the healthcare logistics address has advanced post pandemic According to Dubai, UAE-based Anna Mansourova Managing Director, Hellmann Calipar Healthcare Logistics, there is a continuing trend of Pharmaceutical and Medical Device customers investing in the Distribution Hubs in the UAE, addressing needs to secure product supplies, decouple risks and improve responsiveness to the market.

The following are the transcripts of the interview with Anna Mansurova.

Global Supply Chain (GSC): It has been a considerable while since we last spoke in May 2021. It will be great to hear what Hellmann Calipar Healthcare Logistics has been performing in the past two years. Bring us to current on developments at the present time.

6 DECEMBER 2023

Anna Mansurova (AM): Before we dive into it, let’s provide a quick refresher to our readers on Hellmann Calipar Healthcare Logistics.

I feel good to reconnect and talk about our modern developments. Firstly, Hellmann Calipar Healthcare Logistics (HCHL) is a joint venture between Hellmann Worldwide Logistics, the largest family-owned global freight forwarding company globally and Calipar Integrated Services, an affiliate of the Parekh Group, a leading 3PL services provider in the healthcare logistics sector in India.

It’s a partnership that is deeply rooted in family values. Our journey started in 2011 and today, HCHL is a leading Healthcare distribution center and partner of choice for over 30 multinational Healthcare customers for their supplies into GCC, Levant, Africa and greater region.

Our services include warehousing, logistics, value added services, all enabled by digital. We are a solution driven organization with a clear customer focus. Leveraging our industry expertise and consultative approach, we deliver tailored and customized solutions to customer needs.

Healthcare is one of the top three verticals for Hellmann and represents more than 18% of our global revenues. We support the vertical in all product solutions, airfreight, seafreight, contract logistics and road. This reflects well for our region where we have also made strategic asset investments and strategic partnerships in the Middle East to add additional value to

our customers’ supply chain.

GSC: Can you share some insights into the current landscape of healthcare logistics in the region? How has Hellmann Calipar Dubai adapted to the unique challenges and opportunities in this sector?

AM: Pioneering countries in the Middle East being United Arab Emirates, Bahrain and Saudi Arabia with further countries expected to follow soon. In the UAE, implementation of the national track & trace system–Tatmeen (Assurance in Arabic), has taken an ecosystem approach, where designed processes considered prospectives of various supply chain stakeholders. This has translated into practical processes, followed by very well thought-through implementation.

Addressing this industry need, HCHL invested in aggregation capabilities, systems, processes and licenses to support pharmaceutical companies in their compliance to Track & Trace regulations for NHRA (Bahrain), SFDA (Saudi Arabia) and Tatmeen (UAE) Hubs. Hellmann has been offering these services since 2021, constantly evolving and improving the scope and scale of our operations.

GSC: The healthcare logistics industry is constantly evolving. What are the latest challenges and trends you see impacting the healthcare supply chain, and how is Hellmann-Calipar addressing them to ensure efficient and

reliable services for your clients?

AM: With evolving needs, processes, responses, solutions, regulations and oversight, HCHL continues to invest in infrastructure, people and systems to offer the required capacity and services to our customers. It is important to continue innovating. Next to earlier explained track & trace capabilities, Hellmann is working on predictive analytics solutions and transport optimization projects, leveraging existing ecosystems of partners.

It is also important to remember the significance of strengthening the core, HCHL added AEO, WHO GDP compliant and ISO 14001:2015 certification status for our Healthcare UAE operations.

GSC: Sustainability is a growing concern in the logistics industry. What sustainability initiatives or plans has Hellmann-Calipar Dubai implemented to reduce its environmental footprint while delivering healthcare logistics services?

AM: Sustainability is one of the key pillars of Hellmann strategy. Our prime focus is on the reduction of Scope 1 and Scope 2 emissions, where key initiatives are within the design and operations of our warehouses.

Examples include efficient cooling, lightning and MHE (material handling equipment) systems, digitalization of earlier paper-based processes, instilling culture of sustainability across the organization, living diversity.

DECEMBER 2023 7

HELLMANN CALIPAR HEALTHCARE LOGISTICS (HCHL)

For example, HCHL employs number of female colleagues in our warehouses which is still quite uncommon in our region.

Addressing scope 3, requires an ecosystem approach, working with our vendors and customers within the framework of the Avoidance–Reduction–Compensation triangle.

Customer consulting on efficient transport networks is an example of the avoidance approach. This is further supported by monitoring (number of smart visibility solutions available) and reporting to optimize and reduce.

For non-avoidable emissions, Hellmann offers offsetting projects as a compensation approach. Hellmann understands its crucial role in driving the

change and is taking an active leadership position in driving ESG goals.

GSC: What are your respective perspectives and vision for HCHL going forward for the short and long terms?

AM: Short term horizon for HCHL team is working on delivering two critical projects – facility expansion and supporting pharmaceutical companies with compliance to UAE Tatmeen regulations.

Our long-term vision remains to continue strengthen our position in the Healthcare logistics market and towards our customers as an innovative, reliable and trustful partner.

Offering caring customer experience and global logistics excellence with family-owned spirit creating sustainable value.

Global Supply Chain also exclusively interviewed Salam Sinno, Healthcare Industry Expert, (SS) Strategic Sales Director–IMEA, Hellmann Healthcare Logistics, for his professional take on the industry in this segment.

GSC: How important and significant is the Healthcare component for Hellmann Worldwide Logistics?

Salam Sinno—SS: The healthcare component is highly significant for Hellmann Worldwide Logistics due to the specialized requirements, stringent regulations, and unique demands of the healthcare industry.

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GSC: How are you currently performing; how is 2023 looking and how does that compare with say 2022 and what is your prognosis for the remainder of this year and 2024?

SS: Healthcare is an ever-evolving industry that constantly requires innovative solutions to meet the growing customer expectations. For Hellmann, the healthcare vertical has been experiencing consistent growth year on year, and this is expected to grow, particularly in this region.

To keep up with this expanding demand and maintain its competitive edge, Hellmann has been actively investing in its warehousing infrastructure, transportation network, technology driven solutions and sustainability programs.

characteristics and requirements: Regulatory Compliance: Healthcare and life sciences logistics are subject to stringent regulations governing the transportation, storage, and handling of pharmaceuticals, medical devices, and other healthcare products.

Compliance with local and international regulations such as Good Distribution Practices (GDP), Good Manufacturing Practices (GMP). These regulations are more rigorous and strictly enforced compared to other industries.

Product Efficacy: Many healthcare products, such as vaccines, biologics, and other medications, are highly sensitive to external factors such as temperature and humidity.

Maintaining specific conditions during transportation and storage require strict temperature-controlled environments to preserve the product efficacy and safety.

This level of sensitivity is not as prevalent in most other industrial sectors.

Time Sensitivity: Healthcare logistics involve time-critical shipments where delays can impact the availability of the products in the market. Access to efficient and reliable transportation networks to ensure timely delivery is crucial.

Strong Partnerships: Healthcare logistics involves collaboration among various stakeholders, including regulatory bodies, carriers, customs agencies, and packaging providers. Building strong partnerships and collaborations to ensure seamless coordination is essential in this sector.

Quality: Quality control requirements in healthcare logistics are rigorous. Accurate record-keeping, proper labeling, and adherence to operational processes are essential to meet regulatory standards.

These unique characteristics differentiate healthcare-life sciences logistics from other industries, emphasizing the need for specialized expertise, infrastructure, and tailored logistics solutions to meet the sector’s specific demands.

GSC: How is the healthcare-life sciences logistics sector different from other industrial sectors?

SS: The healthcare-life sciences logistics sector differs significantly from other industrial sectors due to several unique

GSC: What are your expansion plans in the region?

SS: Hellmann has its own setup in the Middle East within Egypt, Saudi Arabia, Kuwait, UAE and Oman. So, we already have a good network, especially in UAE

Hellmann Worldwide Logistics offers specialized and compliant transportation and warehousing solutions for time and temperature sensitive products, medical devices, life-saving drugs, and complex pharmaceuticals, ensuring high-level integrity and safety of the products throughout the supply chain.

Going forward we see a higher trend for principals to continue to increase the volume they store in the market as well as principals who do not have their own hub setups to start. Notably, due to the growing population in our region and strong investments from the governments.

For 2024 Hellmann anticipates continuous growth projections in response to the current and future demands of healthcare customers.

This strategic approach helps Hellmann stay ahead in the market, positioned as the leading logistics partner of choice within the healthcare industry.

Sustainability activities will also increase as Governments agree to more key sustainability activities; there will be an increase in solution support to help guide our customers in reducing their own carbon footprint as well as supporting in offsetting activities.

10 DECEMBER 2023

and Saudi Arabia where we have strong Warehouse solutions to support our customers. Egypt whilst has a currency devaluation ongoing is still an important market which we are very much interested to grow more in healthcare.

In the UAE we have commenced a new JV with ATS to create a specialized Road Solutions JV as HellmannATS Road Solutions. This will further expand into healthcare solutions in 2024.

We will as be expanding our existing healthcare storage facility in the freezone looking at the increasing demand from multinational companies for setting up a regional distribution hub in the UAE. This expansion underscores Hellmann’s proactive approach to capitalize on the increasing demand for healthcare products storage and distribution in the region.

By investing in infrastructure expansion, we aim to strengthen our position as a leading provider in logistics and distribution solutions tailored to the specific needs of the healthcare industry.

GSC: What opportunities do you foresee for the company going forward?

SS: Hellmann Worldwide Logistics, together with ATS in the UAE, has established a specialized joint venture, HellmannATS Road Solutions.

Through this powerful partnership Hellmann expands its road logistics business in the Middle East enhancing the range of services that already includes the segments airfreight, sea-freight, customs brokerage and contract logistics since entering the market in 1999.

With ATS, Hellmann joined forces with a major road transportation provider in the UAE market, gaining access to an impressive fleet of more than 600 vehicles operating in the region.

Under the terms of the joint venture, HellmannATS Road Solutions will exclusively handle all road transport operations for Hellmann in the UAE. The establishment of the joint venture with ATS marks a significant milestone in broadening our road solutions across the region. The venture will serve the needs of our healthcare customers through the implementation of a GDP-compliant transport fleet.

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GWC FORUM 2023: FOSTERING LEGACY

With GWC as the driving force, the future is bright for MSMEs in Qatar Fostering Legacy in tandem with Empowering MSMEs in Digital Era is GWC Centrepiece Strategy The third well attended and highly successful Annual GWC Forum, entitled ‘Fostering Legacy – Empowering MSMEs in the Digital Era’, was a major success, attracting a high-level audience of experts from the Government, the private sector, and academia from Qatar and the region.

12 DECEMBER 2023

T Ranjeev Menon, GWC

“This is an exciting time for MSMEs in Qatar. As we work towards Qatar National Vision 2030, we are seeing strong growth and expansion as the country prioritises the development of the private sector”.

he recently concluded annual milestone GWC Forum 2023 was held over two days—8 and 9 November at the AlWadi MGallery Hotel in the Musheireb district of Doha, in strategic partnership with the Ministry of Commerce and Industry (MOCI) and QNB (Qatar National Bank) Group. Hamad Bin Khalifa University (HBKU) was the research partner, while Oxford Business Group was the intelligence partner, and Q-Live was the gift partner.

Ahead of the forum, GWC and Qatar Development Bank (QDB) announced a cooperation agreement with which will see the entities work together to support MSMEs (Micro, Small and Medium Enterprises) in Qatar.

Global Supply Chain had a ringside view of this mega event and proceedings and was able to report first-hand, up close and personal on all developments. The tag team of Jason Verhoven, Publisher and Malcolm

Dias, Editor, flew into Doha Qatar at the invitation of the GWC Group to report on this landmark milestone event.

Hybrid Forum The hybrid forum, which was moderated

by Al Jazeera Network’s Senior News Anchor, Emily Angwin, and streamed live on YouTube, featured keynote speeches, panel sessions, and workshops. Delegates explored the legacy of the FIFA World Cup Qatar 2022 and discussed how Qatar’s enterprising spirit will inspire growth across the region as the nation builds towards National Vision 2030.

“This is an exciting time for MSMEs in Qatar. As we work towards Qatar National Vision 2030, we are seeing strong growth and expansion as the country prioritises the development of the private sector,” stated Ranjeev Menon, Group CEO, GWC.

DECEMBER 2023 13

Events like the GWC Forum highlight the important role MSMEs are playing in boosting local and regional economies as businesses continue to leverage Qatar’s successful hosting of the FIFA World Cup and position themselves to support future mega events. This year’s forum shone a light on innovation, digital growth, and the potential of AI to supercharge businesses and help them achieve new heights.

“I would like to thank our strategic partners for their unwavering support.

By continuing to work together, we will provide a strong foundation for MSMEs to flourish,” continued Menon.

Keynote speech The event kicked off with a keynote speech from Dr Hamad Mejegheer, Executive Director of Advisory & Incubation, QDB (Qatar Development Bank). Dr Hamad spoke about the landscape for MSMEs and outlined the various financial and advisory products QDB has developed to support enterprises in Qatar.

“Qatar’s journey in hosting the FIFA World Cup was nothing short of remarkable – transforming a sporting tournament into a cultural event that resonated globally

14 DECEMBER 2023

and left a lasting impact on our country that accelerated the growth of our entrepreneurship eco-system,” asserted Dr. Mejegheer.

Panel 1 The first panel session, entitled ‘Enabling Growth’, explored the impact of the FIFA World Cup on regional growth and sustainability, with particular focus on empowering MSMEs through sustainable logistics, the circular economy, education, and attracting foreign investment for longterm prosperity.

Panelists included Syed Maaz, Chief Business Development Officer GWC; Dr Christos Anagnostopoulos, Assistant Professor in Sport Management, HBKU; Eng. Salim Al Thuhli, CEO, Khazaen Economic City, Oman; and Joelle Yazbeck, Regional Coordinator ICC United Nations Economic and Social Commission for Western Asia, ESCWA. “The World Cup was a major milestone for Qatar and GWC. Qatar delivered the best-ever World Cup – and GWC delivered a strong backbone logistical support. There was not a single failure or incident. During 2022, we also saw the launch of Al Wukair

Logistics Park, which was a significant milestone in the country’s vision to create a diversified economy, opening the door for MSMEs to participate,” stressed Maaz.

“Historically, Qatar has been an importer of goods – but now MSMEs are being creative and developing opportunities to supply and provide various activities, and we are proud to be part of this ecosystem,” he added.

Appetite for sporting events “In 2027, we have the Basketball World Cup, then the Asian Games in 2030, and of course, the Asian Cup in two months’ time.

There remains an appetite for these sporting events across Qatar and the region,” noted Dr Anagnostopoulos.

Eng. Salim Al Thuhli spoke in detail about the economic development zone, which is strategically located on the Muscat-Batinah Expressway, in the most densely populated part of the country.

“Khazaen is a big city and has become part of greater Muscat. It is only 30 minutes from the airport and close to highways, seaports, and borders with both the UAE and Saudi Arabia, which opens different markets to MSMEs. About 80% of the Omani

GWC and QDB sign cooperation agreement to support MSMEs Deal inked on the sidelines of GWC Forum 2023 GWC and Qatar Development Bank (QDB) have signed a cooperation agreement to support micro, small, and mediumsized enterprises (MSMEs).

The agreement was signed during the GWC Forum 2023

by Rajeswar Govindan, Chief Operating Officer, GWC, and Dr Hamad Mejegheer, Executive Director of Advisory and Business Incubations, QDB. GWC is Qatar’s No. 1 logistics and supply chain solutions provider, while QDB is committed to developing and empowering Qatari entrepreneurs and businesses to innovate and compete internationally while contributing to Qatar’s economic diversification and the development of its private sector.

Cooperation “The cooperation between GWC and QDB will strengthen our offering to MSMEs across the country and help to boost the local economy as we build towards Qatar National Vision 2030.

Both our companies are committed to supporting start-ups, entrepreneurs, and businesses of all sizes as we grow the economy and continue to leverage the hosting of mega events like the FIFA World Cup,” stated Govindan.

population is located within a two-hour drive of this strategic location,” he observed.

Digitisation “The World Cup not only reinforced digitisation – it also extended beyond e-commerce to include data collection and data analytics. We witnessed that through access devices supported by QR codes and digital platforms collecting data. These strengths are here to stay and will gain more

“We are delighted to announce this strategic partnership to support businesses across Qatar. This agreement will play a significant role in building synergies between our organisations as we collaborate closely with businesses of varying sizes. This is yet another commitment to developing Qatar’s economy as we work to achieve the objectives of Qatar National Vision 2030,” commented Dr. Mejegheer.

Preferential rates As part of the agreement, GWC will provide preferential rates for logistics solutions to businesses affiliated with QDB. GWC will also offer accommodation solutions, provide logistics consultation services, offer preferential rates for UPS services to QDB staff and clients, and facilitate a holistic offering for QDB clients engaged in export services. The two companies will also explore future collaboration opportunities related to incubation and acceleration programmes, forums, and events.

“Partnering with QDB illustrates GWC’s ongoing commitment to supporting new and existing businesses in Qatar. Our combined expertise is sure to benefit a range of enterprises and help to further develop the local economy,” remarked Saud Al Emadi, Senior Manager, Business Transformation, GWC.

momentum with time,” affirmed Ms. Yazbeck “MSMEs will have to learn to embrace digital technology and leverage data collection and data analytics to better understand their customers and improve their experiences to the point where they will eventually be able to make better decisions and enable growth. When we look at the diversification from an oil economy to a knowledge economy, we need to realise that data is the new oil – and you must know how to leverage this,” she further said.

Panel Session 2

The second panel session, titled ‘Digital MSMEs’, explored tech and innovation to boost MSMEs in the digital era, leveraging AI, exceptional customer experiences, and e-procurement for better service, increased sales, and operational efficiency, leading to prosperity in the digital landscape.

Contributors included Jawaher Al Khuzaei, CMO, GWC; Aysha Al Romaihi, Manager of Special Programmes, QDB;

DECEMBER 2023 15

GWC solidifies its pledge to Sustainability for Qatar Sustainability Week 2023 Company is a Strategic Partner for the 8th Edition of QSW Continuing its commitment to making sustainability a priority, GWC recently unveiled its commitment through a strategic partnership for the 8th edition of Qatar Sustainability Week (QSW), hosted by the Earthna Centre from 4 to 11 November 2023.

QSW serves as a unique platform to promote the State of Qatar’s National Vision and to showcase the progress that the State has achieved around sustainability.

The week also fosters community engagement with relevant stakeholders in support of this vision. As part of this week, GWC hosted the third edition of GWC Forum which took place on 8-9 November 2023.

Earthna is a non-profit policy research and advocacy center, established by Qatar Foundation (QF) to provide a holistic view of environmental, social, and economic prosperity.

16 DECEMBER 2023

Activities The company hosted several activities including beach clean-ups and collaborative planting and landscape design projects with students from different schools at EXPO Doha 2023’s family zone.

“We take great pride in leading the industry in delivering sustainable logistics and supply chain solutions to our diverse customer base.

Environmental protection is a paramount concern, and at GWC, we view sustainability as a way of life, embedded at the core of our operations,” remarked Jawaher AlKhuzaei, Chief Marketing Officer, GWC. “Our association with the Qatar Sustainability Week goes back a long way and we have been champions of promoting sustainability leading to cost-savings for our clients. In fact,

even at Expo 2023 we will be providing sustainable logistics solutions, thus continuing our quest to promote both economic and environmental sustainability,” added Al-Khuzaei.

Collaboration “Qatar Sustainability Week facilitates collaboration and knowledge-sharing among various partners and sectors, which contributes towards the achievement of the Qatar National Vision 2030’s sustainable development goals,” commented Shireen Obeidat, Head of Partnerships and Outreach, Earthna Centre.

GWC was recently recognised among the top 10 in Forbes ‘Top 100 Middle East’s Sustainability Leaders’ in the logistics and transport category, reinforcing its unwavering commitment to sustainability, the press statement concluded.

GWC FORUM 2023: FOSTERING LEGACY

and Mohammed Al Delaimi, Founder and Managing Director, SkipCash.

“AI is not a new thing – it was a term coined in 1957 and has been developing ever since. Nowadays, it’s affecting every industry. In marketing, it is affecting social media and digital media – people are using Chat GPT to enhance content. Research that might have taken two hours now takes seconds. AI is also helping in terms of targeting the right audience. AI when combined with data analytics – if you put them both together – this is the future,” stressed Jawaher Al Khuzaei.

Adopting technology “We encourage entrepreneurs to adopt technology and digitise their businesses as much as possible. We also have a strong ecosystem to help digital start-ups, including sport tech, fintech, and fashion.

Sponix Tech is one of our success stories.

They were part of the 2022 World Cup as they provided solutions to international broadcast channels – and they are a major inspiration to other companies in Qatar,” explained Aysha Al Romaihi.

Meanwhile, Mohammed Al Delaimi outlined why his business is dedicated to supporting MSMEs. “We focus on MSMEs because they are underserved by the banks. A simple solution – like a payment gateway or link – usually takes two months to create but with us, it’s created on the same day. Also, as MSMEs are so active, they give us a lot of feedback, which helps us to continually update and improve our platform. After two years, we are working with almost 1,000 MSMEs, helping them grow. We are also starting to see bigger enterprises approaching us, along with government entities,” he pointed out.

On day two of the forum, the ‘Future Ready MSME Workshop’ presented a strategic approach for businesses preparing to navigate upcoming challenges effectively. Following a keynote speech from GWC, HBKU delivered a data-rich and interactive workshop focused on the opportunities and challenges facing MSMEs.

GWC announces spectacular Q3-2023 financials Reports a healthy 12% growth in operating profits GWC (QPSC), Qatar’s top logistics provider, announced its remarkable third quarter financial results for 2023.

During the nine-month period ending 30 September 2023 (Q3-2023), the company posted a total revenue of QAR 1,136mn (US$ 312mn) representing a 2% growth YoY, and an operating profit of QAR 248mn (US$ 68.11) reflecting a 12% growth YoY, and a net profit of QAR 168mn (US$ 6.14mn).

Earnings per share reached QAR 0.29 for the same period ending 30 September 2023.

“This year, GWC Group embarked on an ambitious journey, exploring new markets, and diversifying its services.

These strategic moves are reinforcing Qatar’s position as a regional and global logistics and reexport hub, setting the stage for continued growth and innovation,” affirmed Sheikh Abdullah Bin Fahad Bin Jassim Bin Jaber Al Thani, Chairman, GWC Group.

“The unveiling of Phase-2 of GWC Al Wukair Logistics Park, the landmark 1.5 million-square-meter integrated logistics hub, during the third quarter is a major milestone for MSMEs landscape.

This aligns with our forward-looking mandate and our commitment to Qatar National Vision 2030,” asserted Ranjeev Menon, Group CEO, GWC.

Strategic plan Menon expressed pride in GWC’s strategic plan and their significant progress in achieving their goals, with a strong emphasis on innovation and a people-centric approach. He highlighted GWC’s role as the official logistics service provider for Expo Doha Qatar 2023, underscoring the event’s focus on sustainability.

The Expo provides an exceptional platform for GWC to showcase its

innovative and environmentally friendly solutions, reshaping the logistics landscape, he noted.

GWC has reached a remarkable milestone, securing a prestigious top 10 position in Forbes ‘Top 100 Middle East’s Sustainability Leaders’ within the logistics and transport category.

This achievement is a testament to our unwavering commitment to sustainability.

Sustainability endeavours In addition to its growth and sustainability endeavours, GWC conducted its annual blood donation drive last month as part of its Corporate Social Responsibility (CSR) commitment.

These blood donation drives reflect GWC’s ongoing support for the Qatar community and its dedication to fostering a culture of social responsibility among its employees.

Established in 2004, GWC has become the top-notch logistics and supply chain solutions provider in the State of Qatar and one of the fastest growing companies in the region.

GWC offers best-in-class logistics and supply chain services that include warehousing, distribution, logistics solutions for hazardous materials, freight forwarding, project logistics, sporting events and equestrian logistics solutions, fine art logistics, supply chain consulting services, transportation, records management, and local and international relocation services.

GWC benefits from a global freight network and massive logistics infrastructure spanning over 4 million square meters. GWC was the first Regional Supporter and the Official Logistics Provider for the FIFA World Cup Qatar 2022™, a press communique concluded.

DECEMBER 2023 17

GWC FORUM 2023: FOSTERING LEGACY

Sport as a catalyst for empowering MSMEs in Qatar

Sport can be a source of economic benefit, creating jobs and boosting national output Dr. Christos Anagnostopoulos, UNESCO Chairholder and Assistant Professor in Sport Management, College of Science & Engineering, Hamad Bin Khalifa University (HBKU), Doha Qatar, and Member of Qatar Foundation, explains how sporting events can help MSMEs grow through improved Logistics and Supply Chain Management in an exclusive interview with Global Supply Chain.

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lobal Supply Chain conducted an exclusive one-on-one interview with Dr. Christos Anagnostopoulos on the sidelines of the recently concluded GWC Forum 2023 in Doha-Qatar, where the academic was a panelist on the first of the two panel discussions titled— Enabling growth.

Global Supply Chain (GSC): Give us the one-minute narrative on the Hamad Bin Khalifa University, Doha Qatar (HBKU) —its mission statement / mandate / student profile and teaching facilities and faculties?

Dr. Christos Anagnostopoulos (CA): As a member of Qatar Foundation for Education, Science, and Community Development (QF), Hamad Bin Khalifa University (HBKU) was founded in 2010 to pursue QF’s mission of unlocking human potential.

By proving an enriching academic experience and fostering an innovative research ecosystem, we are committed to actively contributing to the achievement of Qatar National Vision 2030. The University currently offers 41 programmes across its six colleges, with more programmes being currently considered.

Through these educational pathways, we provide students with opportunities to engage in inquiry and discovery and develop innovative solutions that are locally relevant and have a global impact.

GSC: Spell out your portfolio and

18 DECEMBER 2023

Dr Christos Anagnostopoulos, HBKU mandate in your current position?

CA: I am an Assistant Professor in Sport Management at the College of Science and Engineering (CSE), where I teach the MSc in Sport and Entertainment Management programme, a joint programme with the University of South Carolina (USA).

I am also the founder and director of the UNESCO Chair on Governance and Social Responsibility in Sport, a programme that has been established to foster an integrated system of research, education, and training to enhance the quality of governance practices within the sport industry and, by engaging with diverse and influential people, advocates socially responsible

programme designs that prioritize sport as a core component.

GSC: What do you enjoy most about your work?

CA: Well, most people follow sport; passively and/or actively with various degrees of enthusiasm. Most of our applicants (we had more than 140 applicants for just ten positions) demonstrate this enthusiasm both in their applications and in class.

My fulfillment comes when I build on their ‘what’ and co-create knowledge with them on the reasons and processes behind it. To the end, these students are the next generation of sport leaders in Qatar and

GWC FORUM 2023: FOSTERING LEGACY

abroad, so it is my duty, responsibility, and role to assist them in asking better questions and in developing concrete ideas and solutions that will guide future action.

However, my primary objective is to convey the message that nothing can be achieved in the country and the region without ensuring that the next generation of sport leaders is well-versed in principles of good governance and social responsibility and embraces universal, but culturally rooted ethical values.

GSC: Considering that education, knowledge and academia eventually must eventually point to applications in business and industry, what is your take on the convergence of academia and business?

CA: A common conception is that academia and industry do not ‘talk’ to one another. Scholars are the ones who develop frameworks and constructs that are understood at best by members of a ‘closed’ community of a very narrow field of study.

This is, of course, not the case for HBKU in general and for the CSE in particular.

A great example that proves my point is an agreement between HBKU and Gulf Warehousing Company (GWC) that was initiated in 2021, and continues to exist today, aimed at to promoting impactful and

innovative research and development in the fields of engineering, technology and science, with a special emphasis on logistics and supply chain management.

GSC: Describe the HBKU interfacepartnership with the GWC Group? What are your joint objectives?

CA: GWC is working closely with the CSE with the view to assessing the impact of the 2022 FIFA Men’s World Cup in Qatar, especially focusing on empowering micro, small and medium enterprises (MSMEs) not just in the country but across the region as well.

Our goal is to maximize industry performance and amplify mutually beneficial opportunities while providing a scientific approach to solving industryrelated issues. In addition, the agreement provides that GWC cooperate with HBKU’s degree programmes at the CSE, which include master’s and doctoral programmes in logistics and supply chain management.

GSC: Where does ‘sport’ find its place in those activities, however?

CA: Sport can be a source of economic benefit, creating jobs, generating tax revenues, and boosting national output. It can also serve as a stimulus for infrastructural development and economic

regeneration and provide the basis for urban planning projects.

Qatar’s investment in sport is neither whimsical nor a matter of vanity. It is contextualized within the framework of the country’s 2030 vision, which places geographic, political, and economic factors at the centre.

Let’s consider four key distinct but interrelated sport logistics pillars: managing the sport venues; the newly developed infrastructure and transportation systems for fans and spectators; the management of the athletes’ logistics, and of course, the core logistics-related task that concerns the transportation process of the required equipment for all three above pillars: venues, fans and athletes.

Therefore, we are working closely with influential companies such as GWC in order to identify new research opportunities and capture lessons learned over the last decade through rigorous and applied research efforts, ensuring that understanding the environment in which these activities occur (namely, the sport industry) is of paramount importance.

Let’s not forget that Qatar has been awarded the hosting rights for the FIBA Basketball World Cup 2027, with athletes, teams and fans from 31 different countries arriving and staying in the city of Doha.

DECEMBER 2023 19

IVECO TRUCKS

IVECO and MOET launch the off-road truck IVECO T-Way in Oman The debut truck is the toughest vehicle engineered for the most extreme off-road missions

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ollowing the partnership stipulated in December 2022 appointing Muscat Overseas Equipment and Trading Company LLC as official dealer in the Sultanate of Oman, IVECO and MOET unveiled, in a dedicated recent event, the new IVECO Heavy Way range presenting the IVECO T-Way, the off-road vehicle designed and engineered for the toughest missions.

Highlighting market opportunities During the event, the morning session was dedicated to the truck sector specialized journalists, highlighting the market

20 DECEMBER 2023

opportunities MOET and IVECO intend to harness with the new IVECO T-Way. The evening session focused entirely on customers and local authorities, as well as the welcome participation of HE Pierluigi D’Elia, the Ambassador of Italy in the Sultanate of Oman,.

More than 200 guests attended the official launch, first-hand witnesses to corporate and product presentations.

Everyone present had the opportunity to view all the technical features of the new heavy-duty range and appreciate the significant new innovations in the IVECO trucks.

Walk around During the vehicle walk around, IVECO product experts were at hand to explain the new features and how the IVECO T-Way is best suited and designed for Middle East region market conditions.

“With this event we are happy to introduce the new IVECO Heavy Range “DRIVE THE NEW WAY” in the Sultanate of Oman with the support of our new official partner Muscat Overseas Equipment Trading Company,” emphasized Shahram Falati, Business Director, IVECO Middle East & Africa.

Leading Truck brand IVECO and Muscat Overseas Equipment and Trading Company LLC (MOET) have presented the new IVECO Heavy Range, launching the IVECO T-Way, the toughest vehicle engineered for the most extreme off-road missions thanks to its perfect combination of robustness, reliability, and comfort.

DECEMBER 2023 21

IVECO TRUCKS

“This partnership confirms our aim to consolidate the IVECO presence in the Middle East through excellent after-sales services and commercial coverage. The launch of the IVECO T-Way brings into the market a new generation of advanced fuel efficiency, versability, performance, and livability. This event is another clear sign of IVECO driving the road of change,” he further added.

Reliability and strength “IVECO has a strong presence in the Sultanate. In this market we have successfully sold around 1,000 heavy trucks (Trakker) in the past 10 years and I am confident that the new IVECO T-Way and IVECO S-Way will be appreciated by our old and new customers specially concerning reliability, strength, and the high adaptability to match any mission,”

22 DECEMBER 2023

asserted Marco Torta, Area Manager, IVECO, Middle East.

“Starting our journey in 1972 we have successfully demonstrated our commitment in establishing ourselves as an equipment solutions provider with unmatched after sales support and with the new partnership with IVECO we would like to keep our benchmark high in meeting customer expectations providing them the right truck for the right application to achieve the business goals of our stake holders,” observed Bala T Chatoth, CEO, Muscat Overseas.

Truck USPs: IVECO T-Way The most reliable and productive heavyduty truck to face the toughest challenges The IVECO T-Way builds on the heritage of robustness and reliability of the brand’s long lineage of champion off roaders.

It introduces state-of-the art technological solutions to exceed all expectations in productivity, payload capacity, safety and driver comfort. These characteristics of extreme toughness, high performance and reliability are clearly expressed by the theme of the advertising launch campaign: ‘TREAT IT BAD. ‘T’ FOR TOUGH: designed and engineered for robustness and reliability.

The IVECO T-Way has been designed to offer best-in-class performance in every off-road mission, robustness and torsional rigidity. It carries over from its predecessors the legendary robustness of the highresistance steel chassis with a 10mm thick frame, with a Rail Bending.

Maximize strength Moment at the top of the segment at 177 kNm. The front axle has a maximum

IVECO Way Range

A complete line-up for every heavy-duty mission. Today’s launch presents the IVECO Way Range, which now offers an extensive heavy line-up of first-rate vehicles for every mission.

IVECO T-Way is the toughest vehicle on the heavy market that takes performance, reliability and versatility to the extreme.

IVECO S-Way ON for long haulage on highway where fuel economy is key.

IVECO S-Way ON+ for regional and light off-road missions. The perfect trade-off between performance and reliability.

IVECO S-Way OFF the junction between S-Way and T-Way which replaces Trakker 4×2 rigid and articulated.

“The 16-speed HI-TRONIX automated gearbox, specifically intended for off-road mobility including a Hill Holder function to help departure on steep slopes, Rocking Mode to help recover traction in slippery conditions and Creep Mode for ultra-low speed”. capacity of up to 9 tonnes. Hub reduction on the rear axle is standard to maximize strength and performance.

The new heavy-duty rear suspension system for Tandem axles optimises vehicle weight and improves off-road performance with greater ground clearance and a better departure angle.

The IVECO T-Way delivers all the power needed for traction and PTO with IVECO’s reliable and efficient Cursor 13 engine (13 litres) that develops up to 470 horsepower.

Mode to help recover traction in slippery conditions and Creep Mode for ultra-low speed when idling.

For the on-road sections of the mission, the Ecoroll, function that uses the vehicle’s inertia when travelling downhill enhances the transmission’s efficiency.

HI-TRONIX represents the state-of-theart in the automated transmission sector and delivers the perfect gearshift strategy for every application.

16-speed automated gearbox

Carrying over the strong Trakker heritage with even bigger payload, the IVECO T-Way has been designed for efficiency and productivity, with a host of features and lower kerb weight.

The low kerb weight has been further reduced by 325 kg compared to the Trakker with the new design of the tandem

The engines are coupled with the proven 16-speed HI-TRONIX automated gearbox, which now also features new functions specifically intended for off-road mobility including a Hill Holder function to help departure on steep slopes, Rocking

Productivity and efficiency

support on the rear axles, which is now a single-piece casting component.

Extreme Flexibility The most conversion-friendly off-road truck, the IVECO T-Way is set to become a favourite of body builders for its extraordinary flexibility. With both rigid and articulated versions, it has the widest offering of driveline options on the market: Partial Wheel Drive on 6×4 rigid and articulated and 8×4 rigid models; as well as All Wheel Drive on 4×4 and 6×6 rigid and articulated, and on 8×8 rigid versions.

The vehicle is designed to provide maximum protection, with safety features which far exceed the type-approval requirements.

The new braking system features EBS as standard, full disc brakes are available on PWD models across the range.

DECEMBER 2023 23

Nahdi Medical Company: Middle East’s First Smart Pharmaceutical Facility

Advanced technologies and automation offer the healthcare sector in the Middle East an opportunity to overcome supply chain challenges, gain a competitive advantage through lower costs, faster fulfillment, and increased flexibility, all while fostering resilience for growth and adapting to customer demands.

In March 2022, Nahdi Medical Company (Nahdi) launched its first automated pharmaceutical distribution center, IMDAD, located in Jeddah Second Industrial City as part of developing its core capabilities to support the companya’s strategy. Covering an area of 250,000 m², the advanced facility features temperature-controlled logistics and employs cutting-edge technology and systems to automate the order fulfillment process.

“The launch of IMDAD marks a significant milestone as it drives us to leverage technological and supply chain innovations to bring the full health and wellness ecosystem to the fingertips and doorsteps of our Guests and efficiently serve millions across the Kingdom,” CSCO Eng. Yasir Jamal said.

In an interview with Global Supply Chain, Eng. Yasir Jamal also discussed the evolving pharmaceutical sector in the region and the company’s plans to stay ahead.

24 DECEMBER 2023

1

Can you share your recent expansion and growth story in this ever-evolving industry?

Nahdi Medical Company is a Saudi leading healthcare and wellbeing Company, providing 97% of the Saudi population with access to health and wellbeing products and services.

It was a year of significant acceleration, surpassing our strategic targets while remaining true to our core purpose of adding beats to our Guests’ lives.

Today, Nahdi’s retail pharmacy chain is a market leader with 1,105 stores across 143 cities in Saudi and a growing presence in the UAE, serving our Guests medicine, wellness, mom & baby, beauty, and other wide ranging FMCG products through an omnichannel platform.

We remain focused on our core retail offering, and continue to invest in our strong foundation, improving key functions, attracting and retaining top talent and expanding strategic partnerships. Our relentless passion drives us to leverage technological and supply chain innovations to bring the full health and wellness ecosystem to the fingertips and doorsteps of our Guests. We do this by seamlessly integrating our omnichannel pharmacy stores with our healthcare services to create a unique ecosystem “Omnihealth gateway” – that meets the comprehensive healthcare needs of our Guests.

Our retail pharmacy business has witnessed substantial growth. We have extended our reach across Saudi Arabia and the region, offering worldclass products and solutions. We have enhanced the shopping experience moving from convenience to experience, built a private label business exceeding SR1 billion and integrated our brick-and-mortar with our online retail for a true omnichannel approach and a seamless experience for our Guests.

Our online business crossed the SR1 billion milestone, making it one of the highest achievements in this realm healthcare retail. In parallel, we’ve continued to open larger, more comprehensive pharmacies that provide our guests with an enriched experience, a broader range of services, and an expanded assortment of products.

To support our growing operations and Guest’s demands, we opened our innovative distribution center IMDAD. It caters to all the healthcare needs of Guests across the GCC through state-of-the-art distribution and supply chain capabilities, and sets the foundation for the future, including our first bonded zone within IMDAD.

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3

How has automation improved Nahdi’s operational efficiency?

Automation has played a pivotal role in enhancing our operational efficiency and customer experience in e-commerce. Our partnership with SSI SCHAEFER significantly improved our visibility and traceability in inventory management, resulting in efficiency and improvements exceeding 98.5%.

What factors led to the partnership with SSI SCHAEFER?

We chose SSI SCHAEFER due to their extensive experience and over 18,000 project references within the pharmaceutical industry. Before we embark the journey towards full automation, we aimed to implement strategies to tackle increasing demands and challenges. It was the perfect opportunity when SSI SCHAEFER came into the picture because they were able to devise a plan to prioritize space utilization, improve cost effectiveness, customer satisfaction and time management in our distribution center.

These enhancements enabled us to handle the growing demand from e-commerce and online sales, where accuracy and timely order fulfillment are crucial.

This transformation extends across various aspects of our operations, including order processing and fulfillment, streamlined inventory management, data analysis, warehouse optimization, and logistics processes.

Data Analysis via Digitalization

We wanted a bespoke warehouse management system for comprehensive data analysis and real-time inventory tracking. They could fulfill it. We required a reliable and flexible system to achieve peak availability and accuracy. They met those requirements. With confidence in their ability to provide world-class services, we knew this partnership was the right direction.

Through data analysis, we gain valuable insights to guide our decisions and strategies, and the automationdriven improvements have kept us competitive in the e-commerce and online sales landscape.

DECEMBER 2023 25

5

How do you see the pharmaceutical and medical sector evolving in the next three to five years, and how does it impact your strategy?

In the pharmaceutical and medical sector, we anticipate significant transformations in the coming years. Our outlook involves a strong emphasis on manpower optimization, streamlined processes, and enhanced track-and-trace accuracy.

Particularly in healthcare logistics, strict adherence to standard recommended uptime and downtime is paramount. These benchmarks form the foundation of performance in our industry, ensuring that vital medical supplies and pharmaceuticals are consistently accessible. Automation serves as the catalyst for not only meeting but surpassing these standards, elevating our service to guarantee the seamless and uninterrupted flow of crucial supplies. This, in turn, advances the overarching goal of enhancing patient care and augmenting healthcare outcomes.

6 4

What was the strategy to paving the way to a well-connected healthcare system at Nahdi?

Data is power. Many successful organizations establish their footwork into robotics and automation through the power of data. Likewise in Nahdi, data helps us to generate insights and exposes gaps for improved performance, higher efficiency, and profitability. The digital transformation has yielded a significant sum of investments in our capabilities, particularly with a strong logistics analytics system.

Thanks to WAMAS, SSI SCHAEFER’s proprietary logistics software, our maximum daily picking capability is up to 100,000 order lines exceeding 5,500 shipping totes since the pickers do not need to walk down endless aisles to locate and consolidate the products.

26 DECEMBER 2023

How has the incorporation of the automated solutions from SSI SCHAEFER influenced Nahdi’s competitive positioning to adapt to changing market demands and trends within the industry?

The incorporation of SSI SCHAEFER’s solutions has revolutionized our competitive positioning.

We’ve streamlined our operations, which prepared us to be adaptable to changing market demands and trends. On top of that, data-driven decisionmaking has become integral to our approach. The enhanced customer experience is a direct result of our efforts, and accuracy and timeliness in order fulfillment have been significantly improved.

By automating key processes in our order fulfillment workflow, we’ve been able to eliminate many of the errors and inaccuracies that can occur with manual operations.

With automated systems, the speed of picking and packing of orders have improved tremendously, reducing the time it takes to get the medical supplies to our guests’ doorsteps. Real-time tracking and monitoring of orders enable us to prioritize deliveries and optimize routes for delivery. As a result, we’ve been able to meet tighter delivery windows and fulfill our promised delivery times.

7

What are some golden rules on embracing automation for the uninitiated?

When embarking on an automation journey, it’s important to have a strategic approach to ensure success. Here are my top three golden rules: Conduct a Comprehensive Process Analysis Before implementing automation, you should conduct a thorough analysis of your existing processes.

Identify bottlenecks, pain points, and areas where automation can bring the most value. Engage with your employees who are directly involved in these processes to gather their insights and feedback.

This analysis will provide a solid foundation for designing effective automation solutions.

Start Small and Scale Gradually Automation initiatives can be complex and may require significant changes to existing systems and workflows. I’d advise to start small and select a pilot project that demonstrates the potential benefits of automation in a controlled environment. This approach allows you to test and refine your automation strategy, learn from any challenges, and gain buyin from stakeholders. Once you’ve proven success with the pilot project, you can gradually scale up automation efforts to other areas of the organization.

Evaluate Automation Tools and Choice of Partners Evaluate the available automation technologies and tools that align with your objectives and requirements. Consider factors such as scalability, ease of integration, security, and suppliers’ support. It’s also important to consider additional factors like data quality and security, and the importance of continuous improvement. An ongoing commitment to optimization and refinement is critical for a successful automation journey.

If you’re unsure where to begin, SSI SCHAEFER is the recommended partner of choice to guide you through your design and consultancy phase up till to implementation phase with 80 over years of industry experience.

8

Your company was listed in the Saudi Stock Exchange in March 2022. What’s next for Nahdi Medical Company?

We remain committed to a path of continuous improvement, firmly believing that automation is an ongoing journey.

In alignment with our commitment to innovation and the future, we’ve introduced a new revenue stream through the Global Nahdi Service, which delivers global products directly to our guests’ doorsteps.

We see this as a strategic move that will drive our business’s growth and customer satisfaction. Our dedication to investing in digital capabilities reflects our belief that the future belongs to companies that embrace and excel in digital services.

From digital health to omnichannel experiences, even our traditional brickand-mortar pharmacies are being empowered with digital services to provide our guests with a better experience.

Ultimately, automation is the cornerstone in our pursuit of excellence. We firmly believe it plays a pivotal role in elevating customer satisfaction by ensuring operational efficiency, unwavering compliance with industry standards, and, most crucially, the consistent and timely delivery of critical medical supplies.

DECEMBER 2023 27

MERCEDES-BENZ ECONIC TRUCK

The Mercedes-Benz Econic Truck embodies versatility and multi-faceted attributes This revolutionary truck finds multi applications ranging from airports to delivery and distribution The eEconic is the electric version of the Econic, whose electric drive produces no local emissions and above all is quiet. These are characteristics that have a positive effect on both the safety and the quality of life of residents and of the vehicle crew.

28 DECEMBER 2023

Mercedes-Benz Econic is a versatile, dependable and reliable truck that is perfect for airport operations. It is designed to be highly flexible, ensuring smooth ground handling. The low cab can fit under the vast majority of aircraft wings.

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he Mercedes-Benz Econic is a versatile, dependable and reliable truck that is perfect for airport operations. The Econic is designed to be highly flexible, ensuring smooth ground handling.

The low cab can fit under the vast majority of aircraft wings, ranging from the Boeing 737 to the Airbus A380.

Positioning the major assemblies behind the cab creates a vehicle which is extremely bodybuilder friendly. This is precisely what makes the Econic such a multi-talent.

Refuelling, catering or with a scissor-type medical lift to assist wheelchair users and passengers who must be transported in a lying position.

Flexibility In diesel or electric version alike, MercedesBenz Econic is a highly versatile truck, ensuring the success of airlines above the clouds that need rapid solutions on the ground.

Thanks to the standard automatic transmission, drivers can concentrate wholly on their surroundings. Meanwhile, the

panoramic glazing also allows the driver to keep everything well in sight—aeroplanes, ground handling vehicles and employees among others. It’s a professional among professionals.

In essence, the Econic is designed to be highly flexible, ensuring smooth ground handling

Mercedes-Benz eEconic The Econic is available in series production as a fully electric truck since 2022. The core of the electric drive of the eEconic is the electric axle drive with two integrated electric motors and two-speed transmission. The eAxle provides continuous power of 330kW or 400 kW peak power. Three battery packs have 112 kWh each, adding up to the total energy content of 336 kWh. With the DC charging of max 160 kW, it takes just over an hour to charge the batteries from 20% to 80%.

The electric drive of the eEconic produces no local emissions and above all is quiet, characteristics that have a positive effect on the quality of life of residents and of the vehicle crew.

Responsibly designed and responsible in action The Econic is a unique concept specifically designed for everyday and practical use: As a state-of-the-art low-entry vehicle, the Econic copes with the demands upon a commercial vehicle. It enhances working efficiency and is way ahead of its time.

Be it in municipal use, consolidated or short-radius distribution transport operations or in many further applications, it assures users of guaranteed performance.

Active employment protection by low entry At the heart of the Econic design is a pioneering idea: low-entry. With that, getting in and out is much easier and safer than in any other commercial vehicle.

Compared to ordinary trucks, Econic and eEconic have a much lower cab roof height.

Moreover, full air suspension with a lifting and lowering function on all axles is also better for the drivers’ back and joints and precious cargo.

DECEMBER 2023 29

MERCEDES-BENZ ECONIC TRUCK

Additionally, an ergonomic seat, intuitive disposed instruments, a steering wheel with multifunctional keys and clear fittings provide health-preserving working conditions to users.

The following are the practical advantages of the Econic: • Panoramic window for maximum visibility.

• Ergonomic easy-access, low-entry cab.

• Innovative safety systems.

• Sustainable and economical diesel and electric drive concepts.

• Variable body options for custom solutions.

• Permitted gross vehicle weight of 18t to 26t (27t for eEconic) Optimum performance in the narrowest of spaces – that’s the domain of the Econic.

The unique low-entry concept, a strong powertrain and the high, good, bodymounting ability give it the necessary flexibility for numerous operations.

For airfield use the low-entry cab is a big advantage. Thanks to easy getting in, comfortable headroom in the vehicle interior and the inwards-opening folding door, the driver can exit and enter on the safe side of the vehicle away from the traffic, thereby ensuring better work accomplishment.

In short-distance distribution transport, the Econic scores especially by its maneuverability and excellent handling. This is particularly the case in narrow city streets or when cars parked in a second row narrow the roadway.

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Right choice The Econic also serves as the right choice for turntable ladder, hydraulic platform, tanker or fire truck. Numerous body-mounting possibilities make the Special Truck a professional partner in firefighting.

The Econic is designed as the right one for the apron. The cab fits under every plane, a fast and uncomplicated assembly of the cabins with catering requirement or a fast refueling without difficult ranking is possible.

Also, in construction traffic within the city, the Econic does an outstanding job in crane construction as a concrete mixer or dump truck. Due to the outstanding overview in traffic, the Econic contributes substantially to general road safety.

The Econic with DirectVision: Anticipatory driving at eye level Streets lined with parked vehicles, confusing traffic situations and overtaking cyclists: just a few of the daily challenges that have to be faced in dense urban traffic. The Econic with DirectVision Cab is perfectly prepared to take on those challenges.

Its exceptional low-entry concept offers a number of convincing benefits, the most notable being the cab with panoramic glazing which provides an unobstructed view.

A direct view of the street and pavement is a considerable advantage over conventional trucks and is important for the safety of

MERCEDES-BENZ ECONIC TRUCK

more vulnerable road users. The low seating position and the fully glazed folding door on the passenger side mean that the driver is at eye level with other road users, always having a better and more expansive view of things.

Direct view ensures safety Drivers can communicate directly with other road users through eye contact: An advantage which, in a hectic traffic environment, can be crucial. This is because if you can see what is going on with your own eyes, you can drive in a more anticipatory manner, assess hazardous situations better, react faster - and in the end arrive punctually.

In the DirectVision cab, road users will be recognized directly, and potential risks are considerably lessened.

Additional Assistance Systems In addition to the DirectVision Cab, the sophisticated Econic camera and mirror system expands the field of vision to include working and dead-angle areas.

Depending on the situation, the driver on the screen in the cockpit can always check the most important perspectives around the vehicle. Furthermore, standard fitted safety systems like the Active Brake Assist with pedestrian detection provide additional support and protection. This makes every traffic situation even more safer.

In eEconic, the electric axle drive has two integrated electric motors and twospeed transmission and 400 kW peak power. 3 battery packs with total 336 kWh are installed, which can be charged with DC charging power of up to 160 kW.

Protecting what is important – the Econic safety concept Narrow streets, pedestrians, children on the way to school and cyclists – in tricky, busy situations, seconds can make all the difference.

Intelligent systems make for maximum safety. When it comes to anticipatory driving and prevention, the Econic is a decisive step ahead of conventional trucks. This can be attributed in no small way to the low seating position and panoramic cab windows.

This is also because the Econic has multiple safety systems on board. With their cameras, sensors and additional lighting systems, they ensure that the driver can focus on what’s important. This is true even in situations that demand maximum attention, such as in heavy traffic around town, when turning off, manoeuvering and reversing, or when encountering the end of a tailback.

DECEMBER 2023 31

TURKISH AIRLINES

Turkish Airlines places order for 10 additional Airbus A350-900s

This latest agreement is in addition to one announced in August for four A350-900s Türkiye’s national flag carrier, Turkish Airlines, recently announced a new order for 10 additional A350-900 aircraft, taking its total for the type to forty.

Turkish Cargo relocates Koala Yani to its new home Carrier successfully executed Yani’s transfer via an Istanbul layover Turkish Airlines’ air cargo brand, Turkish Cargo, has once again become part of a heartwarming story under the ‘Mission Rescue’ project. The carrier safely transported the endangered koala Yani from Hong Kong to the United Kingdom.

Yani, born in Australia and later brought to Hong Kong, was left alone after the other koalas she lived with at the park passed away.

Extreme sensitivity

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he latest agreement to acquire ten additional planes is in addition to one announced in August for four A350900s. Turkish Airlines already operates a fleet of 14 A350-900s.

“This repeat order demonstrates the confidence for our unique new generation aircraft that offers airlines unbeatable economics and efficiency.

We are proud to keep expanding our long-lasting partnership with Turkish Airlines and Türkiye’s aviation sector overall,” commented Christian Scherer, Airbus Chief Commercial Officer and Head of Airbus International.

32 DECEMBER 2023

Efficient widebody aircraft At the end of July, the A350 had won over 1,000 orders from leading carriers from around the globe. The A350 is the world’s most modern and efficient widebody aircraft and the long-range leader in the 300–410-seater category.

Its clean sheet design includes stateof-the-art technologies, aerodynamics, lightweight materials and new engines that together deliver 25 percent advantage in fuel burn, operating costs and carbon dioxide emissions, as well as 50 percent noise footprint reduction compared to previous generation competitor aircraft, a press communique noted.

After obtaining all the necessary permits for Yani’s transfer, a flight plan requiring extreme sensitivity and care was developed from Hong Kong to the United Kingdom.

Park officials reached out to Turkish Cargo for assistance in this journey. Turkish Cargo, driven by its mission of respect for animal life and nature in all transportation activities, joined the process as the sponsor carrier.

With meticulous planning for every detail of the operation, Turkish Cargo successfully executed Yani’s transfer via an Istanbul layover, in accordance with IATA LAR (Live Animal Regulations).

Turkish Cargo, holding the IATA CEIV Live Animals Certification, accommodates entrusted live animals at the SMARTIST Live Animal Terminal, adhering to industry standards.

ABU DHABI PORTS GROUP WHITEPAPER

AD Ports Group spearheads Trade Innovation and Diversification amid global uncertainties The Whitepaper was launched following the conclusion of the landmark IAPH The Whitepaper was launched following the conclusion of the landmark International Association of Ports and Harbours (IAPH) World Ports Conference-Abu Dhabi 2023, hosted by AD Ports Group, the leading facilitator of global trade, logistics, and industry, held, for the first time ever, in the Middle East Region.

I

n an era marked by complex geopolitical challenges, ports operators that provide a broader, deeper, and more sophisticated range of services, moving beyond simply handling in-port cargo and containers, will thrive no matter how fraught those geopolitical stresses become.

That was a key finding from a new Whitepaper unveiled by AD Ports Group on Navigating Geopolitical Shifts: Strategies for Ports in an Uncertain World.

Case Study At a time when traditional maritime practices are being reevaluated and reinvented, AD Ports Group serves as a case study for the ports industry, thriving amid global uncertainty through strategic acquisitions, capital investment, and diversification.

The report highlights that fundamental to success is positioning businesses to capitalize on opportunities, such as new trade routes that develop in response to challenges. It also explains how diversification fosters robust relationships

with international stakeholders, as well as local economies, supporting those ports.

These pioneering strategies are not merely reactive measures but proactive steps in shaping a more interconnected and stable global trade landscape.

“Our Group aims to have a diverse number of trade routes, a diverse number of trading partners and multiple product sectors.

This diversity in operations often means that activities can be positively affected by geopolitical ructions, offsetting those negatively impacted by the same events,” stressed Ross Thompson, Group Chief Strategy and Growth Officer, AD Ports Group.

Narrative The Whitepaper presents a narrative of AD Ports Group’s journey, showcasing how enhanced inter- and intra-regional trade, forging new agreements with frontier, and emerging markets and collaborating with multilateral trade organizations, can bring greater and more sustainable prosperity to a myriad of societies while delivering returns to its shareholders.

AD Ports Group has put these principles into practice, illustrating its success with multiple recently inked agreements; one highlight includes a joint venture with Uzbekistan oil and gas company SEG to launch a logistics and freight businesses in the central Asian country and develop a food trading hub for the surrounding region.

Adaptability Additionally, AD Ports Group has introduced new shipping routes to align with global trade dynamics and embrace adaptability.

The company has partnered with French logistics company CMA CGM Group to launch a shipping service between Singapore; Colombo, Sri Lanka; and Chennai, India.

Other new routes include a UAE-China service connecting Abu Dhabi’s Khalifa Port with the Chinese ports of Shanghai, Qingdao, and Ningbo. Connecting strategic ports across Asia and the UAE, demonstrates AD Ports Group’s role as a catalyst in unearthing untapped trade flows.

DECEMBER 2023 33

SAVOYE GAINS IN SAUDI ARABIA

Savoye acquires a major contract in KSA to support CJ Logistics and iHerb Savoye was selected as the automation and technology provider for the e-commerce Global Distribution Centre

Savoye has partnered with CJ Logistics, a 3PL services provider for iHerb, the leading global eCommerce retailer for health and wellness, in Riyadh, Kingdom of Saudi Arabia (KSA), to deliver world-class automation solutions for its e-commerce Global Distribution Centre (GDC).

S

avoye has scored big in Saudi Arabia.

The strategic partnership with CJ Logistics, a major logistics services provider for iHerb, is a significant development and a big breakthrough for Savoye in the Kingdom, following its recent expansion into the region.

Under the terms of the partnership, Savoye will implement a fully automated Fulfillment Centre, the first-of-its-kind in the region, which includes a X-PTS Goods-ToPersons (GTP) shuttle system, Warehouse Execution Software (WES), Zone to Zone fast picking system and automated orders packing to process 15K orders per day.

Savoye’s flagship X-PTS shuttle technology will be central to the project, serving as the foundation for an effective and ergonomic Goods-To-Person solution.

34 DECEMBER 2023

Seamlessly designed Savoye’s high-end solution is seamlessly designed to reduce picking and packing time by utilizing Savoye’s highly ergonomic GTP stations for prompt high-speed picking operations. In addition, Savoye has designed fully automated packing lines that oversee closing and labelling the prepared orders before automatically sorting them into the various shipping lanes.

The latest agreement marks a significant milestone for all parties as they actively work towards transforming the Middle Eastern supply chain industry by boosting productivity and encouraging innovation.

“We are proud to embark on this journey with CJ Logistics and iHerb to further explore the Saudi Arabian market with

our tailored automated solutions. This partnership holds great significance as it demonstrates our dedication to advancing the supply chain and logistics industry,” affirmed Alain Kaddoum, Managing Director, Savoye Middle East.

“Our combined efforts are also focused on meeting the industry’s expanding needs while advancing Saudi Arabia’s ambitious Vision 2030 and the Health Sector Transformation Program. We thus look forward to making significant strides together and establishing new benchmarks for automated solutions in the region,” he continued.

Evolving client requirements Using Savoye’s automated solutions, logistics companies in the health and wellness sector can easily meet evolving client requirements, thereby supporting the program’s goals and driving the continued development of healthcare services in Saudi Arabia. iHerb is a global leader in health and wellness and is committed to making health and wellness accessible to all. iHerb chose KSA as its base in the Middle East due to its increasing demand for health and wellness products, as well as the promising business environment. iHerb aims to enhance distribution of its products across the region to meet the local growing demands. Through the partnership, CJ Logistics will integrate Savoye’s cuttingedge automated solutions to optimize its operations and boost productivity to advance this goal, a press statement concluded.

SLIMSTOCK CASE STUDY

Bidfood partners with Slimstock to drive and empower its supply chain transformation Foodservice distributor adopts AI-enabled Slim4 to gain the competitive edge The food industry is very volatile, moves fast and needs to be always resilient and versatile. To keep up, companies need to adapt swiftly and remain agile. If there is any hope of leading the industry, it requires an ethos of constant innovation.

As one of the Middle East Africa (MEA) region’s leaders, Bidfood knows this all too well. To this end, they recently adopted the AI-enabled Slim4 to give their supply chain process and their wider business a cutting edge over the competition.

36 DECEMBER 2023

“At Bidfood, we serve over 5,000 customers across diverse sectors, independently operating in five different countries: the United Arab Emirates, Saudi Arabia, Bahrain, Oman and Jordan”.

T Bidfood ME, is a foodservice distributor of food, beverage and non-food related products in five markets, with food and beverage companies in the UAE, Saudi Arabia, Bahrain, Oman and Jordan.

The company serves customers in a wide range of sectors within the foodservice and catering industries. These include hotels, restaurants, cafes, QSRs (Quick Service Restaurants), sub-distributors, wholesalers, entertainment, as well as many independent operators in the hospitality industry.

The corporate mission at Bidfood is to deliver service excellence, making life easier and helping our customers to grow. The company is customercentric at heart, and is led by research and insights, whether that is into food trends that help menus stay ahead of the curve, or into the latest technological advances that allow it to continuously develop its service offerings, a company post has affirmed.

he Food and Beverage (F&B) industry has grappled with several and significant challenges lately. The huge increase in energy costs, rising inflation, and a heightened focus on the cost of living have forced the hands of many companies across the globe. Finding an equilibrium between sustainable and healthconscious products and harsh economic realities presents a complex puzzle.

The Food and Beverage industry global growth is anticipated to reach a staggering US$ 7,525.7bn in 2023. For MEA, this constitutes a value of US$ 383.2bn in 2022, which is expected to grow by more than 33% from 2022-2027. To ride this tide of change, food distribution companies must overcome a myriad of logistical challenges to keep their business in the mind of the customer.

Hence, Bidfood has decided to collaborate with Slimstock to support their digital transformation project. Making the case for and explaining the AI-enabled approach to the Middle East F&B market, Hisham Aljamil, CEO, Bidfood MEA, spoke expansively and made the case for this new phase of development.

Q: Why did Bidfood decide to launch a supply chain transformation project?

Hisham Aljamil (HAJ): I have had a long history in the food industry. Food has always brought people together, and it always will.

If you do not give your customer the best experience, you will both lose sales and trust.

At Bidfood, we are doing this by developing

a more proactive approach instead of being reactive and always playing catch up.

Historically, at Bidfood, we always experienced a lot of traditional solutions on everyday tasks, which narrowed our visibility throughout the business. To unify our endto-end operations without sacrificing the autonomy of each location, we launched a supply chain transformation project to support our continuous growth.

We needed a predictive and prescriptive solution with the capacity to standardise our operations by consolidating all information in one location, giving us complete visibility.

Q: Why was this he right moment to make a change?

HAJ: Our business is growing at a fast pace.

We needed to add best-in-class technology to improve our operational efficiency and address industry-specific challenges.

Reducing the reaction time in a volatile market was the key to giving our supply team more time to fortify our end-to-end operations and enhance productivity, efficiency and process optimisation.

At Bidfood, we serve over 5,000 customers across diverse sectors, independently operating in five different countries: the United Arab Emirates, Saudi Arabia, Bahrain, Oman and Jordan.

We have embraced a mission to deliver the highest quality products to customers spanning various segments in the food service and catering industries in every corner of the MEA region. This has given us the opportunity to improve our operations in each country we operate in.

Q: What is the main objective of this supply chain transformation project?

HAJ: The incredible journey of our region’s hospitality scene should be celebrated. But before we get ahead of ourselves, it needs to be supported in a robust and competent manner. We embarked on this digital transformation project to enhance our efficiency and streamline our operations to make our customer experience even better.

DECEMBER 2023 37

SLIMSTOCK CASE STUDY

What made Slimstock the right partner for this project?

HAJ: We explored the market to find an expert in the Food & Beverage industry, who can manage our project’s scale, while maintaining a local presence. Slimstock’s supply chain solution, Slim4, has been hugely successful in other markets.

We also saw the great job they did at Bidfood in the UK and Netherlands and were entirely convinced they could continue those results with us here in MEA. The communication between Bidfood and Slimstock during the initial discussion phase gave us the confidence to create this long-term relationship. It also really helps that Slimstock has experts located all over the globe.

Slimstock provides an end-to-end AI platform that can plan with precision all our supply chain operations. I am confident that the ROI (return on investment) will be very positive; we have big ambitions for this project when it comes to increasing our availability while reducing our inventory.

Q: Knowing the role that your people play in the supply chain transformation, how can Slimstock help you to manage the Bidfood team?

38 DECEMBER 2023

HAJ: Our people are essential to our success. Giving our team the tools, knowledge and power to consult fortifies our end-to-end processes. It also ensures rapid adoption with a flexible user experience that underpins our team’s work.

Slimstock gives us training programs, knowledge sessions, and community events that enhance our knowledge and improve our productivity discussions and efficiency. All the resources that Slimstock provide give us more confidence in nurturing our team’s capabilities.

Q: How will Slim4 empower your supply chain teams?

HAJ: An AI-enabled platform helps us automate. It also helps us streamline support with a transparent and accountable process. This allows our supply chain team to create a seamless operation with a userfriendly dashboard in Slim4. It’s such an improvement and will no doubt empower them to make informed, data-driven decisions and more strategic forecasts.

After the implementation of Slim4, the foundations are set for reaching operational excellence in the S&OE (Sales and Operations Execution) process. We’ll then be exploring new ways to mature

our S&OP (Sales and Operations Planning).

With Slimstock’s expert guidance, the collaboration between our teams should be smoother than it’s ever been before.

Q: What is next for Bidfood going forward?

HAJ: Thanks to the excellent chemistry we have created with Slimstock, we want to roll this out operationally across the business. We have decided to add the Slimstock logo to our fleet as a visual advertisement of our new capability.

Bidfood Middle East’s move towards digital transformation with Slimstock marks a significant milestone in the evolution of the food industry in the Middle East and Africa. As the food market grows and evolves, this innovative initiative will help set new standards for supply chain efficiency and operational excellence.

The project further demonstrates Bidfood Middle East’s commitment to meeting the dynamic demands of the market but also represents its vision for long-term growth and success. The partnership between these two industry leaders signifies a profound step forward in the quest for excellence in the region’s food service and catering sectors.

IFS—THOUGHT LEADERSHIP

Returning to home soil: Reshoring can help alleviate supply chain issues It needs tech to keep the costs down

In this special contribution, Maggie Slowik, Global Industry Director, Manufacturing, IFS, examines the rise to reshoring, and how it presents an excellent platform for a rebound in US manufacturing.

I

n response to global economic, production and supply challenges, more US manufacturers are focused on reducing risk across their operations as they concentrate on contracting their supply chains and bringing more work inhouse or closer to home. This is giving rise to the trend of reshoring and nearshoring.

In the post pandemic world of skill shortages, supply chain disruptions and geopolitical issues, manufacturers are struggling to operate at full capacity. In a bid to tackle these issues, and to make them a bygone, manufacturers and logistic providers have sought to look nearer to home.

Economic strains prompt a move back home – reshoring to relieve disruption: Reshoring’s primary goal is to regain control over the entire end-to-end supply chain—

40 DECEMBER 2023

it’s about manufacturing products on local soil and it’s a process that’s been gaining traction from companies worldwide.

From a North American perspective, the picture is no different. ManyUS companies have begun the shift away from globalization as default, with research suggesting that nearly 350,000 jobs were re-shored to the US in 2022—a notable increase when compared to the 2021 figure of 260,000.

The movement has also seen companies become less reliant on China. Now, many economies including the US, India, and the European Union are looking to establish a roadmap that will balance supply chains and increase resiliency. The China Plus One Strategy is an approach adopted by a number of businesses looking to include sourcing from other destinations.

Already, numerous companies have

turned to Vietnam and India as an alternative, with both countries reporting an uptick in investment from US companies that have built plants there.

Reshoring Initiative According to the Reshoring Initiative® IH 2022 Data Report, supply chain gaps, the need for greater self-sufficiency, and a volatile geopolitical climate are major factors driving reshoring. Looking back, the Reshoring Initiative IH® 2020 Data Report found that 69% of companies cited supply chain disruptions as the primary reason for reshoring.

There is now movement on a national level to strengthen supply chains and promote domestic manufacturing with the introduction of the bipartisan National Development Strategy and Coordination Bill in December 2022. This bill highlights the importance of manufacturing reshoring

Key risk mitigation strategies are impklemeting over the next year

According to the US Reshoring Initiative, in 2021 the private and federal push for domestic US supply of essential goods propelled reshoring and foreign direct investment (FDI) job announcements to a record high. to national economic development going forward into 2023.

Costs remain a deciding factor for making reshoring reality… but don’t forget sustainability!

Recent research commissioned by IFS, polling senior decision-makers working for large enterprises globally, found that 72% have increased their usage of domestic suppliers, compared to international suppliers.

From a sustainability perspective, there are huge benefits to be gained—in fact, reshoring is giving manufacturers an excellent opportunity to look hard at their manufacturing processing and how they can develop more sustainable processes.

For example, it can minimize carbon dioxide emissions as transport is reduced, and a spur a deduction in wasteful overproduction as supply chains are brought closer together. As the whole world strives to act more sustainably in the race to net-zero, environmental benefits will play a huge role in driving new sourcing strategies.

Silver bullet So, reshoring is not the silver bullet to mitigating supply chain disruption entirely.

Often companies can underestimate the sheer level of effort, costs, and logistical planning required to make reshoring a success. But for many US companies, the extra costs to manufacture within the country are outweighed by saved customs and shipping costs, and the additional sustainability benefits associated with offshore operations.

A new IDC InfoBrief, sponsored by IFS and entitled Shaping the Future of Manufacturing, shows an active correlation between digital maturity and profit— manufacturers reporting an optimized level of digital transformation saw profits increase (40%), while those with less advanced digital transformation maturity suffered bigger reductions in profit in the last fiscal year.

Tech at the ready As so often, the business conundrum needs the help of technology, and it is there and ready to deliver. Tech has been quick to respond to the call to deliver the agility, fast Time to Insight (TTI) that manufacturers need to better forecast demand and provide a more detailed view of sustainability across product supply chains.

Exceptional supply chain management will be a vital part of the move to reshoring.

The IFS study showed supply chain management was now seen by 37% of respondents as one of the top three priorities their organization is trying to solve through technology investment. The technology is there.

Reshoring in action – will the benefits be worth it?

In a recent Kearney Index on manufacturing reshoring, 92% of executives express positive sentiments toward reshoring. And that’s no surprise when you consider the additional benefits on offer. As well as a more protected supply chain ecosystem, there are also positive societal benefits from the move to reshoring.

Supply Chain benefits From a broader perspective, there are many profitable and supply chain benefits at stake for manufacturers. For example, research found that 83% of consumers in the US are willing to pay 20% more for American-made products, with another 57% claiming that the origin of a product would sway their purchasing decision.

Manufacturers will also benefit from shorter supply chains and on a day-today level, on-site teams will experience increased collaboration as reshoring drastically reduces the time difference between headquarters and the manufacturing plant.

Reshoring for a better future – tech needs to stand up to the case It’s easy to see why the appeal of reshoring is prompting a move toward US based manufacturing is initiatives. By addressing reshoring now with the right technology, efficiently and cost-effectively, manufacturers will put themselves in a great position to not only survive but also thrive long into the future.

Of course, as with any major transformation, there are hurdles to overcome but the long-term results of reshoring look as though it’s a journey worth embarking on. From increased employment to tighter manufacturing control.

As increased companies around the world look to reshore operations on home soil, manufacturers will need the guiding hand of a flexible and agile software platform to make reshoring a reality at scale.

DECEMBER 2023 41

DHL—THOUGHT LEADERSHIP

How Technology can strengthen the Healthcare Supply Chain

Digital technology is a key enabler of healthcare delivery, from remote patient monitoring to apps Patient-centric services are transforming the healthcare ecosystem. Increasingly, treatment in clinics and hospitals is being replaced with new therapeutic approaches and specialized treatments that harness the latest technologies. This shift has had significant implications for patients, healthcare providers, and for the supply chains that underpin the industry, opines Annette Naude, Regional Head of Life Sciences and Chemicals, DHL Global Forwarding Middle East Africa.

W

ith virtual healthcare and telemedicine becoming the norm after the pandemic, patients expect the same choice and convenience in healthcare that they enjoy when procuring other products and services, giving rise to a form of ‘healthcare consumerism’.

As a result, established companies are diversifying their offerings to more personalized healthcare products and services targeting specific consumer groups.

There is significant opportunity for supply chain and logistics operations to support and promote this new model of patient-centric healthcare. Not only will it help establish a deeper understanding of how patients want to engage with health services and receive treatments, but it will also help determine what information they want access to and in which format.

Digitalization to eliminate siloes Digital technology is a key enabler of new healthcare delivery, from remote patient monitoring to apps and videoconferencing for doctor-patient consultations. In fact, digitizing the supply chain offers multiple opportunities for participants to improve the quality, security, agility and cost-effectiveness of their supply networks.

Using asset tracking technologies, drug and device suppliers can effectively monitor the status of consignment stocks at hospitals or even in patient’s homes, paving the way for seamless, automated replenishment.

Blockchain technologies can support

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information exchange and supply chain coordination in complex, multi-stakeholder networks.

Blockchains can also be used to verify compliance and stop counterfeit products entering the supply chain. Smart analytics technologies, including digital twins, can be used to optimize material flows and inventory disposition, helping reduce waste and maintain availability.

Improved speed, efficiency and convenience Unfortunately, supply chain and healthcare digitization initiatives are usually designed and implemented independently. But bringing those two sides of the digital equation together could pave the way for a positive change in efficiency, speed and convenience. For example, in hospital settings, dispensing robots could generate replenishment orders automatically based on real time data on demand for drugs and devices on the ward.

The required data already exists in the value chain, but it is distributed across multiple different systems with limited interconnections.

Integrating this data into a common platform would allow value chain participants to derive new insights and automate activities to a much larger extent than currently possible.

Data optimization For many Middle East players, the emerging challenge is learning how to use all that data to optimize supply chain performance. It will require a robust data platform strategy, with appropriate governance and access control to ensure that data can be used widely across the organization, without compromising security, confidentially or compliance.

Looking ahead, as organizations in every industry in the region face greater pressure to minimize the environmental impact of their operations, digitalization of the supply chain can also ensure reduced carbon emissions and optimization of transportation assets – making it a win-win for the healthcare sector, governments and logistics operators.

Join NAFL / FIATA to get connected for networking and business opportunities Membership open for 2023

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NEWS ZAJEL signs agreement with DP World n ZAJEL courier services has achieved yet another significant milestone with DP World.

This agreement aims to enhance the efficiency and streamline the movement of shipments through the integration of advanced digital solutions.

This transaction is centred on enhancing technology within the shipping industry, with the goal of improving and streamlining operations.

This underscores Zajel’s commitment to harnessing advanced technology to significantly enhance the quality of shipping services, marking a pivotal step towards a more efficient and technologydriven processes.

One of the key components of this agreement is the implementation of ERP integrated cargo flows solutions.

This software solution will revolutionize processes by providing a unified platform to manage all operations. By increasing efficiency, effectiveness, and control, this integrated software solution will enable

ZAJEL to minimize risks and disruptions, ensuring a seamless experience for their customers, according to a press communique.

Present at the signing deal were Ayaz Maqbool, Group VP, Digital Product Sales, DP World, and Nabeel Al Kharabsheh, General Manager, ZAJEL. “This collaboration will undoubtedly elevate our services and enable us to

provide an unmatched experience to our customers,” remarked Al Kharabsheh.

This agreement between ZAJEL and DP World marks an important step forward in the courier and logistics industry. By leveraging advanced digital solutions, both companies are poised to revolutionize logistical operations and set new benchmarks in efficiency and customer satisfaction.

Noatum announces the acquisition of Sese Auto Logistics n AD Ports Group has announced that Noatum, which now leads its Logistics Cluster operations, has signed the agreement for the acquisition of the 100% equity ownership of Sesé Auto Logistics, the Finished Vehicles Logistics (FVL) business of Grupo Logístico Sesé, for a total purchase consideration of EUR 81mn.

Sesé Auto Logistics is engaged in road and rail transport logistics of light and heavy vehicles, operating from five main European countries, namely Spain, Germany, Poland Czech Republic, and Hungary, with a fleet of over 200 trucks that cover more than 30 million kilometres annually across Europe.

The company serves leading OEMs including Renault, Stellantis, Mazda, Daimler, BMW, PSA and MAN, among others.

The acquisition of Sesé Auto Logistics is part of Noatum’s strategy to offer a comprehensive and vertical solution for the automotive industry under the Noatum Automotive brand, covering the entire logistics value chain, from transport to distribution and final delivery of vehicles to customers.

44 DECEMBER 2023

“Noatum’s acquisition of Sesé Auto Logistics, which brings to us significant capabilities, expertise and logistics networks, will help deliver on our vision as it will allow us to further expand within Europe’s growing and profitable automotive sector,” remarked Captain Mohamed Juma Al Shamisi, Managing Director and Group CEO, AD Ports Group.

“Our goal is to enhance Noatum Automotive’s industry solutions in order to strengthen our products range throughout the entire logistics supply chain, and to become one of the main global players in the automotive sector,” commented Antonio Campoy, Chief Executive Officer, Noatum, Logistics Cluster, AD Ports Group.

Renault Trucks introducing Renault Trucks introducing st the 1 heavy truck st Renault Trucks introducing the 1 heavy truck 100% st electric the 1 electric heavy truck 100%

100% electric

In support of the UAE’s net-zero ambitions Renault Trucks Middle East and Al Masaood In supportthe of the ambitions launched firstUAE’s 100%net-zero electric refuse Renault Middle East and AlEmirates.

Masaood collectorTrucks truck in the United Arab In supportthe of the ambitions launched firstUAE’s 100%net-zero electric refuse Renault Trucks Middle East and AlEmirates.

Masaood collector truckelectric in the United Arab The first fully heavy truck launched in launched the first 100% electric refuse the Middle East. collector truckelectric in the United Arab Emirates.

The first fully heavy truck launched in the Middle East.

The first fully electric heavy truck launched in The Renault Trucks D Wide 26t E-Tech Electric is the ideal vehicle for the Middle urban waste East. collection with low operating costs while maintaining optimal range and payload.

The Renault Trucks D Wide 26t E-Tech Electric is the ideal vehicle for urban waste collection with low operating costs while maintaining optimal Equipped 23m3 Gorica-Farid electric refuse collector, range andwith payload.

The Renault Trucks D Wide 26t E-Tech Electric is the ideal vehicle for this 100% electric Renault Trucks E-Tech D Wide P6x2 will be operating on urban waste collection with low operating costs while maintaining optimal Abu Dhabi roads, almost silently with zero refuse tailpipecollector, emissions.

Equipped 23m3 Gorica-Farid electric range andwith payload. this 100% electric Renault Trucks E-Tech D Wide P6x2 will be operating on Abu Dhabiwith roads, almost silently with zero refuse tailpipecollector, emissions.

Equipped 23m3 Gorica-Farid electric this 100% electric Renault Trucks E-Tech D Wide P6x2 will be operating on Abu Dhabi roads, almost silently with zero tailpipe emissions.

NEWS

NEWS

Shipsy completes Stockone acquisition n Shipsy, a leading logistics Software as a Service (SaaS) provider, has completed the acquisition of Stockone, a cloud-based Warehouse Management System (WMS) and inventory management solution provider, to expand its product portfolio.

This strategic acquisition reinforces Shipsy’s commitment to providing a comprehensive end-to-end logistics technology platform for enterprise customers across diverse industries.

The extended product suite will offer a holistic logistics management experience across transportation, warehouse management, and fulfillment. This will empower businesses to optimize logistics costs, deliver impactful customer experiences, and automate operations, all from a single platform.

“With more than 220 enterprise customers, Shipsy processes around 150 million shipments monthly, and tracks 650,000+ containers every month, and the recent addition of the new WMS and inventory management capabilities

come as a strategic extension to the existing product suite capabilities, perfectly complementing Shipsy’s core offering,” commented Soham Chokshi, CEO and Co-Founder, Shipsy.

“It strategically aligns with our vision to provide scalable, efficient, and automated end-to-end logistics management solutions to our customers, covering warehousing, transportation, order fulfillment, and operational management,” he continued.

“Combining WMS, TMS, and end-to-

end supply chain execution capabilities ensures seamless experiences and creates significant value for enterprise customers.

We aim to optimize costs, improve service levels, and automate operations for businesses,” remarked Rajan Ekambaram, CEO and Co-Founder, Stockone.

Plans are underway for the seamless integration of warehousing capabilities into its existing platform, thereby becoming a holistic logistics solution provider and facilitating data-led smarter decisions for enterprises, a press statement concluded.

IAPH World Ports Conference Abu Dhabi 2023 highlights maritime cyber resilience n The three-day Harbours (IAPH) World Ports Conference - Abu Dhabi 2023, hosted

by AD Ports Group concluded at the Abu Dhabi National Exhibition Centre (ADNEC).

The conference built on and extended the insightful, engaging and wide-ranging discussions, led by global port industry leaders, policy makers and industry experts, under the theme ‘Reinventing Ports’.

One of the highlights was a roundtable on port innovation, where technology experts showcased a real-world example of a port cyber resilience centre. Discussions then moved on to the economic outlook for global container ports from the analyst, academic and industry perspective, factoring in geopolitics, sourcing trends, emissions regulations and the breakup of shipping alliances.

Participants also heard from the World Bank’s lead transport economist on the updates the Bank is making to its Port Reform Toolkit, long used by many countries and their ports as a model for private-public

46 DECEMBER 2023

concessioning of landlord ports.

With the UAE currently marking its Year of Sustainability, the theme of sustainability continued into the final day. This included a final panel session featuring HE Razan Khalifa Al Mubarak, UN Climate Change Champion for COP28, and President of the International Union for Conservation of Nature.

“At AD Ports Group, we see the transition to clean energy, and digital transformation, as opportunities rather than challenges, which is why sustainability and digitalisation lie at the heart of our business strategy,” stressed Othman Khouri, Acting Executive Director, Corporate Authority, AD Ports Group.

NEWS n AJEX Logistics Services, a Middle East specialist in express logistics and Industrial solutions, has announced a new partnership agreement with the Saudi Authority for Industrial Cities and Technology Zones–MODON. The agreement will see AJEX operate expanded logistics services from the burgeoning industrial epicenter of Dammam, in the Kingdom’s Eastern Province.

Marking yet another significant step in AJEX’s growth since its launch in 2021, the agreement will see the Saudiheadquartered logistics firm operate warehousing facilities over a 6,000sqm area at MODON. The units will be utilized for the warehousing of various goods, including dangerous goods, the storage of food and beverage, as well as more general items.

The partnership with MODON enhances AJEX’s logistics capabilities in Dammam, a core centre for the Kingdom’s oil, gas, and industrial sectors, and a fast-growing hub for non-oil related manufacturing, including F&B. Moreover, MODON’s strategic location, 55km from King Fahd International Airport, 32km from Dammam Railway

AJEX and MODON partner to offer 6,000sqm of additional warehousing in Saudi Arabia

Ajex-Modon MoU signing ceremony

Station, and 40km from King Abdulaziz Port in Dammam, combined with AJEX’s specialized capabilities, will support the Kingdom’s broader vision of fostering industrial growth and innovation.

“Our latest warehousing facilities, thanks to our agreement with MODON, will bolster our capabilities in managing complex logistics challenges safely and efficiently. Thanks to this new strategic partnership, AJEX will be best placed to support the growth of Saudi Arabia’s

industrial and non-oil related sectors, in line with the economic growth and development of the Kingdom, which is core to our efforts at AJEX,” explained Ali Al Ribi, Warehouse Director, AJEX. As AJEX continues to expand its footprint, it remains dedicated to setting new benchmarks in the logistics industry, fostering a future where seamless and safe logistics solutions drive industrial growth and prosperity, a press communique concluded.

Shiekh Hamdan Bin Zayed reviews progress at Etihad Rail’s Al Mirfa Depot n HH Sheikh Hamdan Bin Zayed Al Nahyan, Ruler’s Representative in Al Dhafra Region, recently toured the Etihad Rail Depot in Al Mirfa City, to inspect the progress of network operations in Al Dhafra Region.

Upon arriving at the station, HH was welcomed by Shadi Malak, CEO, Etihad Rail, along with other senior company officials, according to a press communication.

Sheikh Hamdan commenced his visit touring the operation control centre, where he was briefed on the operational activities and progress of the Etihad Rail freight train, which has built a reputation for efficiently transporting substantial quantities of sulphur from Shah and Habshan to the port of Al Ruwais, since 2016.

While touring the Etihad Rail site, HH was also briefed on the operational and technical capabilities of the Al Mirfa Depot, which serves as a critical function of the UAE National Railway Network and is poised to support sustainable economic growth in the UAE, particularly in regions such as Al Dhafra where the train are operational.

The cadres included several graduates from the first railway diploma in the UAE, a programme launched by Etihad Rail in 2017 in partnership with Abu Dhabi Centre for Technical and Vocational Education and Training (ADVETI).

The programme aims to train qualified national cadres for a career in the railway transport sector. As a result of this programme, graduates now hold full-time

positions at Etihad Rail, serving in critical roles such as Emirati Train Captain and Train Controller amongst other roles.

“The network’s benefits and impact on the socio-economic and developmental aspects of the Al Dhafra Region are evident. Today, Al Dhafra is working closely with other emirates regions within the national blueprint for economic resource diversification,” affirmed Sheikh Hamdan.

DECEMBER 2023 47

NEWS n Moro Hub, a subsidiary of Digital DEWA, the digital arm of Dubai Electricity and Water Authority, has announced a potential collaboration with SAP, a global leader in cloud computing. The announcement was made at Dubai Business Forum 2023, organised by Dubai Chambers.

This partnership aims to bring SAP’s public cloud services to the world’s largest solar-powered Green Data Centre of Moro, situated at the Mohammed Bin Rashid Al Maktoum Solar Park. This groundbreaking step opens doors for both public and private sector organisations in the UAE to reduce their environmental footprint by leveraging SAP’s cloud solutions that will be hosted by Moro.

“With the potential integration of SAP’s public cloud offering into Moro Hub’s zero-carbon data centre in Dubai, both public and private sector entities in the UAE stand to unlock opportunities for minimizing their environmental impact and contributing to a sustainable future,” observed HE Saeed Mohammed Al Tayer, MD and CEO, Dubai Electricity and Water Authority (DEWA).

“SAP, Digital DEWA and Moro Hub believe that focusing on sustainability

Digital DEWA’s Moro Hub and SAP to host Public Cloud on Zero-Carbon Data Centre

offers an opportunity for companies to become more efficient by enhancing current operations and unlocking potential through new business models,” asserted Sergio Maccotta, Senior Vice President, SAP Middle East and Africa – South.“This association between Moro Hub and SAP if implemented

will revolutionise digital advancement and sustainability in the UAE,” stated Marwan Bin Haidar, Vice Chairman and Group CEO, Digital DEWA. The strategic partnership between DEWA and SAP started in 2009 when DEWA implemented SAP Wave 1 for Enterprise Resource Planning (ERP) system.

Tristar commits to continue ‘Safety at Sea’ initiative n The recently concluded 5th Tristar ‘Safety at Sea’ Conference was very timely following the recent disclosure of the third quarter 2023 Seafarers Happiness Index which showed a decline. The report shows an overall fall in seafarer happiness to just 6.6 out of 10, compared to 6.77 in Q2-2023 and 7.1 in Q1-2023.

“The annual ‘Safety at Sea’ event is Tristar’s contribution to seafarers around the globe, a robust platform to discuss and implement an ecosystem that will enable all seafarers to stay healthy and alive and for them to identify with symptoms of depression and to encourage them to seek care or counselling, or simply talk to a colleague,” explained Tristar Group CEO Eugene Mayne.

In this year’s edition, five panel discussions were conducted on Safety Culture, Health Issues, Happiness and Well-being, Innovation in Seafarer Health, and Planning for the Future. The speakers were Sarah Waite of Shell; Capt. Simon Hodgkinson of West P&I; Capt. Hari Subramaniam of The Ship Owners Club P&I; Fr. Kent Middleton of Mission to

48 DECEMBER 2023

Seafarers; Yiannis Fafalios of Care4C; Charles Watkins of MHSS, and Alexander Dimitrevich of MH & CS. As a follow-up to the inaugural ‘Safety at Sea’ Conference in 2019, the Tristar Maritime Logistics Team organised a series of townhall-styled Psychological First Aid (PFA) workshops in Mumbai, India, for Vessel

Masters and other senior officers.

“We stay in constant contact with seafarers on our vessels, with regular onboard visits and monthly phone calls.

They are empowered to communicate directly with shipowners and managers, as well as the Sailors’ Society, to raise any concerns,” Mayne concluded.

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Fertiglobe ships world’s first ISCC PLUS certified renewable ammonia n Fertiglobe, the strategic partnership between ADNOC and OCI Global (Euronext: OCI), recently announced that it has completed the first shipment of the world’s first internationally recognized renewable ammonia with ISCC PLUS (International Sustainability and Carbon Certification) certification.

The renewable ammonia was produced at the company’s facilities in Egypt using renewable hydrogen from its pilot Egypt Green Hydrogen electrolyzer and will go into the production of near-zero emissions synthetic soda ash, a key ingredient in laundry powder, for Unilever.

This world-first shipment, facilitated

by OCI Global, demonstrates Fertiglobe’s commitment to decarbonizing industries, delivering on its sustainability agenda and supporting the global energy transition.

The shipment was sent to Tuticorin Alkali Chemicals and Fertilisers Limited (TFL) who will produce the soda ash for Unilever’s India business, Hindustan Unilever (HUL).

“This shipment is an important milestone for Fertiglobe, a breakthrough in producing and supplying renewable ammonia to the world, and for the ongoing execution of our hydrogen roadmap. As a pioneer in renewable ammonia, we see immense potential in its ability to decarbonize industries and drive the global energy transition,” noted Ahmed El-Hoshy, CEO, Fertiglobe and OCI Global.

“Looking ahead, we are committed to leveraging our state-of-the-art ammonia facilities and global distribution infrastructure to expand our low-carbon ammonia capacity to meet growing demand and further reduce the carbon footprint of our business,”he continued.

Fertiglobe is pursuing several sustainability projects, notably the Egypt Green Hydrogen project in partnership with Scatec, Orascom Construction, the Egyptian Electricity Transmission Company, and the Sovereign Fund of Egypt.

Saudia and Riyadh Air sign a Strategic Cooperation MoU n The national flag carriers of the Kingdom of Saudi Arabia, Saudia and Riyadh Air signed a Strategic Cooperation Memorandum of Understanding as part of an expansive agreement to include codeshare flight, signifying a major milestone moment of collaborative strength in the KSA aviation ecosystem.

The MoU is the first major agreement between the two airlines, and it is set to lay the foundation for further cooperation in the future.

Along with strengthening the wider Saudi aviation ecosystem the collaboration is intended to offer a comprehensive range of benefits for guests traveling globally to and from Saudi Arabia, as well as those travelling domestically within the Kingdom.

In addition to offering a comprehensive range of guest benefits, this strategic cooperation also commits Saudia and Riyadh Air, as national carriers of the Kingdom, to working together and implementing broader synergies and efficiencies across the value chain in areas such as commercial, digital development, aviation support services,

50 DECEMBER 2023

cargo and logistics.

“We’re delighted to be working alongside Riyadh Air and look forward to seeing another Saudi carrier supporting the national aviation strategy and Kingdom’s objectives in tourism,” commented Capt.

Ibrahim Koshy, CEO, Saudia.

“We are confident that Riyadh Air will raise the bar in air travel and working in cooperation with Saudia will help us achieve this as we prepare for takeoff in 2025,” remarked Tony Douglas, CEO, Riyadh Air.

NEWS

White Paper highlights P&O Maritime Logistics’ multifaceted approach to decarbonization n Leading provider of marine solutions, P&O Maritime Logistics (a DP World Company), is unwavering in its commitment to shaping a lowcarbon future. Driven by innovation, the Company’s journey towards carbon neutrality showcases the power of collaboration and shared responsibility in a robust decarbonization pathway, the company asserted in a press statement.

Capturing the essence of this pivotal journey, Benjamin Neal’s, Head of HSSEQ, latest whitepaper titled ‘Developing P&O Maritime Logistics’ Decarbonization Pathway’, addresses the multifaceted challenges and lessdiscussed obstacles to implement a decarbonization strategy.

The pathway not only reaffirms P&O

Maritime Logistics’ commitment to be carbon neutral by 2040 and generate net-zero carbon emissions by 2050 but echoes DP World’s overarching mission to redefine global trade and logistics through accelerated innovation and responsible practices as outlined in the ‘Our World, Our Future’ strategy.

Highlighted by the fourth International Maritime Organisation Greenhouse gases (IMO GHG), projecting a 90% to 130% increase in maritime GHG emissions by 2050 without major decarbonization efforts, underscores the urgency of addressing challenges and prioritizing decarbonization efforts, the press statement continued.

“Our aspirations extend far beyond

business success. We are embarking on a transformative journey, carving a sustainable path for the maritime industry’s future. By charting a strategic course that addresses challenges head-on and leverages opportunities, we are not just navigating change; we are leading it,” affirmed Martin Helweg, CEO, P&O Maritime Logistics.

The maritime offshore business model’s focus on short-term contracts and cost efficiency poses a significant hurdle to decarbonization efforts. P&O Maritime Logistics recognizes the need for alternative contract models and business approaches that provide stability and incentives for decarbonization investments.

AD Ports Group acquires 10 Offshore Vessels for US$ 200mn n AD Ports Group recently announced the purchase of 10 offshore vessels, that will bolster offshore operations in the Middle East and Southeast Asia.

The investment is around US$ 200mn into a well-maintained, diversified fleet with an average age of around 9 years, significantly less than the industry average.

All ten vessels are expected to be delivered in Q4-2023 with financial consolidation taking place from Q1-2024 onwards, according to a press communique.

The acquisitions, from international Offshore Supply Vessel owner and operator E-NAV, encompass a variety of offshore vessel types, including Multipurpose Supply Vessels (MPSVs), Platform Supply Vessels (PSVs), Diving Support Vessels (DSVs) and Accommodation Workboats (AWB’s), representing an attractive offering, particularly in relation to upcoming major offshore projects in the Middle East where there is a shortage of quality assets.

“The expansion of our offshore fleet is a

significant move in our strategic objective to fortify and enhance our Middle East and Southeast Asia footprint. We recognise the increasing demand in the energy sector, thereby, through bolstering our fleet, our Group is better positioned to demonstrate our role as a premier offshore service provider within these regions, whilst meeting the diverse and growing demands of our customers,” commented Captain Mohamed Juma Al Shamisi, Managing Director and Group CEO, AD Ports Group.

DECEMBER 2023 51

NEWS Hyundai Motor Group set to transform the future of mobility n Hyundai Motor Group (the Group) recently revealed initial details of the Group’s first smart urban mobility hub.

Located in Singapore, Hyundai Motor Group Innovation Center Singapore (HMGICS) will redefine the future of mobility production and set new standards in customer experience. The hub has since gone functional on 21 November 2023.

As part of the Group’s vision to enable progress for humanity, the newly constructed HMGICS facility presents an innovative and unprecedented level of integration between human and robotic processes.

HMGICS will serve as a testbed for human-centric intelligent automotive manufacturing technology, utilizing advanced, next-generation production methods significantly evolved from traditional conveyor-belt manufacturing.

Furthermore, HMGICS will showcase unprecedented human-centric,

flexible production platform, a press communique stated.

While developing the Group’s approach to production, sustainability, and customer experience, HMGICs will also reinforce Singapore’s reputation as a leader in a new era of future mobility

thanks to its focus on sustainable and transformative solutions.

HMGICS is fully integrated into the Singapore smart city ecosystem and will reinforce the Hyundai Motor Group and Singapore’s combined vision to create a better and more sustainable future for all.

FedEx launches new Vietnam service to improve UAE and KSA transit n FedEx Express is further enhancing its intercontinental services between Vietnam and the Middle East, with the introduction of a new flight service that offers faster transit time, according to a corporate press communique.

Effective October 31, 2023, the new flight service will use a dedicated B767 freighter flying four evenings a week from Ho Chi Minh City in Vietnam, improving transit time by one business day for importers in the UAE and Saudi Arabia. With a total of nine weekly flights now departing from Ho Chi Minh City, shipments will now reach the UAE and Saudi Arabia within two business days.

Saudi Arabia is one of Vietnam’s leading economic partners in the Middle East. Their two-way trade volume reached a value of US$

52 DECEMBER 2023

2.7bn in 2022, an increase of 32.4% compared to 2021, the press statement observed.

“The transit time enhancement provides importers in the UAE and Saudi Arabia with a competitive advantage by helping them build faster and more efficient supply chain networks with businesses in Vietnam. This facilitates trade and boosts the growth of businesses, especially SMEs, in the UAE and Saudi Arabia,” stated Nitin Tatiwala, VP, FedEx Express Middle East, Indian subcontinent, and Africa Air Network. FedEx has been supporting cross-border trade to and from the Middle East since 1989. With the new flight service, businesses in the UAE and Saudi Arabia may gain a competitive edge with expedited delivery times.

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NEWS Infrastructure growth boosts US$ 10bn+ ME cables, wires & tubes industry n The estimated over US$10 billion Middle East wire, cables and tubes industry reaping the dividends of infrastructure growth in the region is looking at enhancing their export potential further by participating in world’s leading twin trade fair, wire 2024 and Tube 2024 in Dusseldorf from April 15-19 next year.

Addressing a press conference, a spokesperson for Messe Dusseldorf GmbH, organizers of the two fairs, said 132 companies from the Middle East and India have confirmed participation, including 12 from the UAE and 110 from India, joining their global counterparts to tap into the opportunities presented by the global market estimated to grow from US$ 330bn in 2021 to over US$ 420bn by 2026 at a CAGR of 5 per cent.

“The wire 2024 and Tube 2024 will be a platform and vantage point for ME companies to showcase their strengths and partner with global companies to take the industry forward with innovation and sustainability,” stated Friedrich Georg

Kehrer, Global Portfolio Director, Wire / Tube and Flow Technologies, Messe Dusseldorf GmbH. He confirmed that Middle Eastern companies have taken a cumulative exhibition space of 1.142 sqm this year.

Exhibitors from the UAE include Ducab, which exports over 60 per cent of its products to 45 markets across the Gulf, Asia, Oceania, Africa, Europe and the

n Dronamics, the world’s first cargo drone airline and Aramex have announced a LOI (Letter of Intent) agreement for cargo drone flights leveraging Dronamics’ technology and Aramex’s fleet management capabilities, according to a press communique.

Dronamics, renowned for engineering and operating remotely piloted cargo aircraft, will supply its innovative drone technology to Aramex to enable same-day middle-mile and long-range deliveries. Aramex, one of the largest companies in the logistics sector globally, headquartered in UAE, and listed on the Dubai Financial Market, was founded in 1982 and moves 100mn parcels annually.

Sharing a common vision of the cargo drone delivery market, Dronamics and Aramex will explore joint deployment opportunities in the United Arab Emirates initially, followed by other key markets including South Africa and Australia.

This partnership, facilitated by the Strategic Development Fund (SDF) as a strategic investor in Dronamics, will see Aramex, known for setting the standard in express logistics and transportation, offer the innovative cargo drone solution developed and operated by Dronamics, at a larger scale.

Dronamics and Aramex to partner on cargo drone deliveries globally

54 DECEMBER 2023

“We’re excited to collaborate with Aramex, integrating Dronamics’ cargo drone technology to bring the transformative benefits of rapid, costeffective, and sustainable same-day delivery to the global stage,” stated Svilen Rangelov, Co-Founder and CEO, Dronamics.

“This initiative aligns well with our continuing efforts towards harnessing innovation for enhanced operational efficiency, providing an exceptional

Americas. Other participants are from Bahrein, Egypt, Iran and Oman.

Apart from machinery and equipment for wire, cable, tube production, the wire 2024 & Tube 2024 will also highlight processing and end products, technological advancements in pipe processing, forming and blending technology, machinery and equipment, the press statement concluded.

customer experience, and minimizing our carbon footprint across the UAE and our global operations,” remarked Alaa Saoudi, Aramex Chief Operating Officer – Express Management “This partnership with Dronamics adds a new element to our Future vehicle program. We hope to pilot flights with Dronamics in 2024 partnering with the broader ecosystem of regulators and enablers” commented Angad Singh, Aramex Global Innovation Director.

NEWS Turkish Airlines’ wholly owned subsidiary AJET to commence flights in Q1-2024 n Established in 2008 to meet the air transportation needs of Anatolia with advantageous options, AnadoluJet, a successful brand of Turkish Airlines will conduct its operations under the name ‘AJet Air Transportation’, as a wholly owned subsidiary of Turkish Airlines, commencing end March 2024.

At an event held at the Istanbul Sabiha Gökçen Airport Turkish Technic Hangar, with the participation of Turkish Airlines executives, AndalouJet established its place in the aviation sector under its new name, AJET. AJET, in line with its sustainability vision will operate as an eco-friendly airline carrier and will enter the costeffective market with an innovative perspective. By simplifying the services offered and utilizing an economy class configuration, the company’s aim is to reflect the cost advantage in ticket prices, making air transportation services accessible to a broader audience.

“In line with our goals for the next 10 years, we are proud to have started the establishment process of our AJet. The efforts and dedication we have put in for a long time have paid off, and we will introduce AJet to the skies with the summer schedule at the end of March 2024,” commented Prof. Dr. Ahmet Bolat, Chairman of the Board and the Executive Committee, Turkish Airlines, on the establishment of AJET.

‘We fully believe that AJet, with its new name, will become an important part of the cost-effective aviation industry on a global scale,” he attended.

The company, established as a costeffective airline of global standards, will continue to strengthen its competitive position in the market. Its operations will be based in Istanbul Sabiha Gökçen and Ankara Esenboğa Airports from the end of March 2024.

Himalaya Wellness Company opens US$ 54.45mn Herbal Pharmaceutical Factory in DIC n Himalaya Wellness has broken ground for its upcoming state-of-the-art herbal pharmaceutical factory in Dubai Industrial City (DIC).

The factory will produce tablets, capsules, liquid orals, and ointments at Dubai Industrial City, the region’s leading manufacturing and logistics district, marking an expansion of the global pharmaceutical company’s footprint.

Phase one of the factory will be delivered across a built-up area of 225,000sqft creating job opportunities for 250 professionals.

The plant will have an annual production capacity of 3 billion tablets, 15mn syrup bottles, and three million units of ointment, with the facility’s capacity being set up to serve global volumes till 2030.

The groundbreaking ceremony was attended by high-level dignitaries and senior officials, including Ahmed Mohamed Al Naqbi, CEO, Emirates Development Bank; Abdulla Belhoul, CEO, TECOM Group; Shailendra Malhotra, Global CEO, Himalaya Wellness Company; Saud Abu Alshawareb,

Executive Vice President, Industrial, TECOM Group; Ammar Al Malik, Executive Vice President, Commercial, TECOM Group; and Jatin Brahmecha, Global CFO, Himalaya Wellness Company.

“Domestic pharmaceutical supplies can help to safeguard public health and reduce dependency on global markets, in addition to fostering economic growth through job creation and talent development,” noted Alshawareb.

“With our global and METAP region

headquarters in Dubai, we are happy to have two additional addresses within the city’s most thriving business communities, Dubai Industrial City and Dubai Science Park,” commented Malhotra.

“This project is prime example of the success of the UAE’s government’s ‘Make it in the Emirates’ initiative to support businesses looking to benefit from the country’s exceptional value proposition as a global hub for technology-driven manufacturing,” remarked Al Naqbi.

DECEMBER 2023 55

NEWS SEWA digitally transforms with SAP to deliver smart solutions n Sharjah Electricity, Water and Gas Authority (SEWA) has announced its successful digital transformation powered by global technology company SAP SE. By implementing a comprehensive portfolio of SAP solutions including enterprise resource planning (ERP), HR management and industry-specific applications, SEWA will automate business processes, increase efficiencies and visibility over all areas of operations, and enhance services to employees, customers and partners.

Among the solutions that have been deployed are SAP S/4HANA, an ERP solution, industry specific modules such as IS Utilities, SAP Asset Manager, SAP Business Technology Platform, and for human resource management, SAP SuccessFactors.

As the first utilities organization in the UAE running live on SAP S/4HANA, the implementation was exceptionally accelerated and leveraged SAP Model Company for Utilities. The project also aligns SEWA with UAE government’s digitalization strategy and includes

integration with government entities such as Digital Sharjah.

“Leveraging SAP’s advanced technologies and global best industry practices, this transformation ensures we continue to enhance our services, increase efficiency, and attain the highest possible quality and safety standards,”affirmed Abdullah Abdul Rahman Muhammad Obaid Al Shamsi, Director-General, SEWA.

“SAP worked very closely with the SEWA team to create an innovative roadmap and transformation strategy.

With this digital transformation, SEWA has positioned itself for success in an increasingly data-driven and customercentric world, in alignment with the UAE’s digital transformation goals,”asserted Sergio Maccotta, Senior Vice President SAP Middle East and Africa–South.

EGA begins construction of UAE’s largest aluminium recycling plant n Emirates Global Aluminium, the largest ‘premium aluminium’ producer in the world, recently announced the start of construction of the United Arab Emirates’ largest aluminium recycling plant.

The 170,000 tonnes per year facility is being built next to EGA’s existing smelter in Al Taweelah. The plant will process postconsumer aluminium scrap such as used window frames, as well as pre-consumer aluminium scrap from extrusion production, into low-carbon, high quality premium aluminium billets.

The new facility will supply local and global markets with low carbon metal under the product name RevivAL. Construction is expected to be complete within three years, according to an official press communique.

Most of the aluminium scrap generated in the UAE is currently exported for processing outside the country and is lost to the national economy. Once the recycling plant is complete, EGA expects to become the largest consumer of aluminium scrap in the UAE.

56 DECEMBER 2023

Market analysts expect global demand for recycled aluminium to grow from some 27mn tonnes per year in 2022 to 57mn tonnes in 2040. Recycled aluminium is expected to account for around 60 per cent of the growth in global aluminium supply between now and 2030, and around 70 per cent of supply growth between 2030 and 2040.

Aluminium is infinitely-recyclable.

Recycling aluminium requires 95 per cent less energy than making new metal, and results in a fraction of the greenhouse gas emissions of primary aluminium production.

“Aluminium recycling is key to our metal achieving its enormous potential to contribute to decarbonisation while improving global living standards,” remarked Abdulnasser Bin Kalban, CEO, Emirates Global Aluminium.

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NEWS Drydocks World completes conversion of Tango FLNG and Excalibur FSU Vessels n Drydocks World, a DP World company, recently announced the successful conversion of two Liquefied Natural Gas (LNG) vessels to boost production off the coast of the Republic of Congo.

The deployment of the Tango Floating Liquefied Natural Gas (FLNG) and Excalibur Floating Storage Unit (FSU) vessels – in collaboration with Antwerpbased Exmar and Italian energy company, Eni -- marks a significant milestone in the ongoing Eni’s Congo LNG project.

The project is a world first, joining two vessels by using a ‘spread mooring’ system designed and patented by Exmar.

The newly combined assets complement each other to gather, liquefy, store and offload LNG from Eni’s Marine XII block, situated offshore from Pointe Noire in the Republic of the Congo.

Drydocks World carried out the conversion, which included the addition of 12 steel mooring foundation structures, totaling more than

n Hamad International Airport (DOH) has retained its commitment to setting an industry benchmark for business continuity and providing exceptional operational services to passengers and stakeholders.

The airport received recertification to ISO 22301 Business Continuity Management Systems from BSI (British Standards Institution), which showcases Hamad International Airport’s testament to safeguarding its business, commercial stakeholders and passengers from global threats and disruptions, according to a press communique.

The ISO 22301:2019 Business Continuity Management Systems certification is a highly regarded global accolade, which Hamad International Airport obtained in 2020, demonstrating the airport’s resilient and robust business continuity planning.

The airport was one of the first in the world to achieve recognition from BSI. The certification underscores Hamad International Airport’s strategy to always ensure smooth operations and the airport’s position to adapt its processes when faced with global disasters such as the Covid-19 pandemic and managing mega global events

58 DECEMBER 2023

4,000 tonnes of steel. These structures are crucial to the combined spread moored configuration. Remarkably, the conversion was achieved in just five months, with over 2 million man-hours invested and zero Lost Time Incidents (LTI).

Drydocks was able to cut the project time significantly by pre-rigging the offshore mooring chains in its Mina Rashid shipyard. This complex task, typically performed offshore,

was successfully completed in the yard, by experienced Drydocks World’s sailors and marine riggers.

“This high-profile project, completed under the highest industry standards, in partnership with our long-standing customers, Exmar and Eni underscores our unwavering commitment to excellence and innovation in the maritime industry,” remarked Capt. Rado Antolovic, PhD, CEO, Drudocks World.

Hamad International Airport receives recertification by BSI

including the FIFA World Cup Qatar 2022.

“This is an important accomplishment for Hamad International Airport, as it underpins our robust business model, and our commitment to being the best airport in the world for passengers and commercial partners,” commented Michael McMillan,

Senior Vice President Operations & Facilities Management, Hamad International Airport.

“This achievement demonstrates its ability to protect against, reduce the likelihood of, and ensure it can recover from any disruptive incidents,” remarked Theuns Kotze, Managing Director, Assurance IMETA, BSI.

NEWS KEZAD commences US$ 90mn Primary Infrastructure Development for Food and Auto-Hubs n Khalifa Economic Zones Abu Dhabi – KEZAD Group, the largest operator of integrated and purpose-built economic zones in the UAE, recently announced that infrastructure work at a cost of approximately AED 330 mn (US$ 90mn) on the development of Abu Dhabi Food Hub, Global Auto Hub-Abu Dhabi.

This project is within Area B1 in KEZAD Al Ma’mourah. These investments are part of AD Ports Group’s 5-year organic capex program of AED 15 bn planned between 2023 and 2027, according to a press communique.

“The infrastructure being built for the strategically vital businesses, services and solutions that will be housed there will be state-of-the-art, in the truest sense, adding value to the overall Abu Dhabi proposition as one of the largest and most advanced industrial, trade and logistics ecosystem of the world, in light of the vision of the leadership of the country,” commented Mohamed Al Khadar Al Ahmed, CEO, Khalifa Economic Zones Abu Dhabi KEZAD Group.

Poised to become the epicenter for food trade, processing, and distribution in the region, the Abu Dhabi Food Hub is being developed in partnership with Ghassan Aboud Group and in collaboration with France’s Rungis International, and aims to ensure food security, food waste reduction,

and the promotion of sustainable agriculture practices.

“The development of the Abu Dhabi Food Hub and the Global Auto Hub – Abu Dhabi, both covering a 3.3 square km each, along with other large scale

industrial developments in the area are a testament to the UAE’s commitment to strengthening its food supply chain and bolstering its position as a global trade hub,” remarked Maher Aboud, CEO, Ghassan Aboud Group.

Al-Futtaim Group announced as ‘The Strategic E-Mobility Partner of COP28’ n UAE’s Al-Futtaim Group has announced it is the Strategic E-Mobility Partner of the 2023 United Nations Climate Change Conference (COP28), taking place from November 30 to December 12, 2023, at Expo City Dubai.

Al-Futtaim Group’s participation in the historic global gathering at COP28 is a significant testament to its dynamic leadership across core economic sectors in the UAE and the group’s long-standing commitment to sustainability.

“As one of the first countries in the Middle East to sign and ratify the

Paris Agreement, coupled with the announcement of the UAE Net Zero Strategy 2050, the UAE has set a green benchmark and paved the path for corporations to follow,” commented Omar Al Futtaim, Vice Chairman and CEO, Al-Futtaim Group. Al-Futtaim Automotive, one of the major divisions of the Al-Futtaim Group, has an ambition to deliver 50% new energy vehicles (NEVs) and install 10% of the charging stations in the UAE by 2030.

As part of the strategic partnership, Al-Futtaim Group will deliver a fleet of 370 electrified passenger cars, sports utility

vehicles (SUVs), and buses to be utilized for COP28. The company will install its own Charge2Moov electric charging stations for the event. Over the duration of the event, the group’s automotive division, Al-Futtaim Automotive, will showcase its electric mobility brand portfolio at its stand in the Green Zone of COP28.

“We have to take radical action to tackle the climate crisis, especially within the automotive sector, as surface transportation is a major contributor to greenhouse gas emissions,” remarked Paul Willis, President, Al-Futtaim Automotive.

DECEMBER 2023 59

NEWS Qatar Airways selects SITA to transform Network Infrastructure n Qatar Airways has partnered with SITA to transform the airline’s global network infrastructure with state-of-the-art secure access service edge (SASE) solutions that boost connectivity, operational efficiency, and security.

As part of the transformation SITA will deploy its Secure SD-WAN (SoftwareDefined Wide Area Network), SITA Connect Go, which offers agile, scalable, and secure access to airline systems and applications by connecting infrastructure outstations and airports, to Qatar Airways’ hybrid cloud infrastructure, and to the airline’s partner systems, according to a press communique.

Qatar Airways is among the first airlines globally to adopt SITA’s Secure SD-WAN solution. SITA Connect Go is a new Secure SD-WAN solution designed specifically for the air transport industry.

By leveraging SITA’s network solution, Qatar Airways will achieve significant strategic benefits. These include cost optimization resulting from faster connectivity and streamlined

operations; higher capacity bandwidth with multiple connection types managed centrally with holistic network performance visibility and gateways that will provide compatibility ensuring a smooth transition to the new network architecture, the press note continued.

“We are committed to continually improving operations and the passenger experience and procure systems that will

serve as a solid foundation for future innovation,” remarked AT Srinivasan, CIO, Qatar Airways Group.

“This partnership marks a significant milestone in the evolution of air travel technology, exemplifying our dedication to transforming travel and transport through cutting-edge solutions,” commented Hani El Asaad, President, Middle East & Africa, SITA.

Qatar Airways Cargo and IATA successfully conclude ‘One Record’ Hackathon n Qatar Airways Cargo and IATA recently concluded the first ever One Record Hackathon in the Middle East, in Doha, Qatar on Sunday 26 November.

Seventeen teams from around the world came together for a thrilling 28-hour competition to submit highly sophisticated and innovative solutions surrounding the IATA ONE Record data sharing standard to showcase use cases that will help shape air cargo.

Six core challenges were given to developers to deep dive into the aviation environment and find solutions for the cargo industry including AI-powered tools, enhancing safety and compliance measures in operations, and pre-validation on documentation to expediate processes.

Qatar Airways Cargo Prize for team CheckSync by Swissport, Lufthansa Cargo, and Lufthansa Industry Solutions, improves cargo check processes with AI, utilizing ONE Record for accuracy and efficiency.

AWS Prize for team QPay by Awery, a quick book and pay tool, integrates various

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payment methods with ONE Record, using Qatar Airways API to enhance airline revenue, customer experience, and transparency.

“We were happy to welcome so many vibrant and innovative minds from around the world to Doha this weekend and to see some amazing creativity and bespoke cargo solutions created,” remarked Elisabeth

Oudkerk, Senior Vice President of Sales & Network Planning, Qatar Airways Cargo.

“These events are crucial for advancing the IATA ONE Record programme, harnessing a global community’s talent to drive digital transformation, and set new benchmarks for efficiency and sustainability in air cargo,” commented Brendan Sullivan, Head of Cargo, IATA.

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