G2E Preview 2019

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2019

PREVIEW A

ggB

publication

Crazy for

KIOSKS

SHOW FLOOR MAP PROgReSSive PROductS NcRg cONFeReNce KeYNOte SPeAKeRS

The ultimate customer service devices for all gaming applications

Fashion Sense

The Cintas Fashion Show once again a G2E highlight

Sports Betting Suppliers

Serving the burgeoning market with high-quality products & services Association of Gaming Equipment Manufacturers

Raising the bar.

Introducing the PeakBarTop gaming machine.

Developed with operator and player preferences in mind, the PeakBarTop is elevating game play. Offering a 23" curved display, a robust library of games, and unbeatable reliability and serviceability, this cabinet takes the bartop experience to a whole new level.

Experience the PeakBarTop at G2E, October 15-17, 2019 at booth #3659 Š 2019 IGT. Except where ownership is otherwise identified, the trademarks used herein are owned by IGT or its affiliates, may not be used without permission, and where indicated with a Ž, are registered in the U.S. Patent and Trademark Office. Artwork, descriptions, game play, photographs, videos, and other product details depicted herein are subject to change. IGT is committed to socially responsible gaming. Our business solutions empower customers to choose parameters and practices that become the foundation of their Responsible Gaming programs.

Raising the bar.

Introducing the PeakBarTop gaming machine.

Developed with operator and player preferences in mind, the PeakBarTop is elevating game play. Offering a 23" curved display, a robust library of games, and unbeatable reliability and serviceability, this cabinet takes the bartop experience to a whole new level.

Experience the PeakBarTop at G2E, October 15-17, 2019 at booth #3659 Š 2019 IGT. Except where ownership is otherwise identified, the trademarks used herein are owned by IGT or its affiliates, may not be used without permission, and where indicated with a Ž, are registered in the U.S. Patent and Trademark Office. Artwork, descriptions, game play, photographs, videos, and other product details depicted herein are subject to change. IGT is committed to socially responsible gaming. Our business solutions empower customers to choose parameters and practices that become the foundation of their Responsible Gaming programs.

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Contact your AGS Account Executive today, and visit us at G2E in Booth No. 1253!

PlayAGS.com ©2019 AGS LLC. All ® notices signify marks registered in the United States. All TM and SM notices signify unregistered trademarks.

AGS-HeartAndHorns-Ad-201909-GGB.indd 1

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PREVIEW 2019 COVER STORY

THE EVENTS

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14

Kiosk Evolution

As new sectors such as sports betting technology spread through the industry, the kiosk has evolved from simply redemption and payments to an essential cog in the wagering engine, as well as a unique marketing tool.

BY MARJORIE PRESTON

FEATURES

58

Sports Betting Explosion

As more and more U.S. states opt to expand and regulate legal sports betting, the supply sector responds with technologies to maximize the benefits to operators.

BY DAVE BONTEMPO

DEPARTMENTS 4 G2E Welcome

BY BILL MILLER

6 Casino Communications With KORBI CARRISON EVENT DIRECTOR, G2E, REED EXHIBITIONS

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CONTENTS

G2E Keynotes

This year’s keynotes will focus on ways everyone in the industry can perform their jobs more effectively. Acclaimed author and motivational speaker D.J. Eagle Bear Vanas will deliver the opening keynote on Monday, October 14. Vanas, the author of The Tiny Warrior: A Path to Personal Discovery & Achievement and Spirit on the Run, will show how to apply the “power of the warrior spirit” to everything in business. Following up on Tuesday, October 15 will be Scott Stratten, president of UnMarketing and a top marketing influencer. Stratton will show how disruptive techniques and technology can aid marketing efforts.

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Casino Entertainment Awards

66

Emerging Leaders of Gaming

68

iGaming Congress

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Global Gaming Women at G2E

72

Design Collective by Cintas Fashion Show

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GGB Gaming & Technology Awards

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NCRG: Responsible Gaming

WHAT, WHERE, WHEN?

8 AGEM Q&A LUKE ORCHARD, PRESIDENT, ASSOCIATION OF GAMING EQUIPMENT MANUFACTURERS

10 G2E Main Events 16 G2E At-A-Glance

26 Progressive Products A guide to innovation on the G2E floor

BY FRANK LEGATO

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G2E Exhibit Floor Map

54

G2E Exhibitor Directory

CORPORATE PROFILES 76 76 77 77 78 78 80 80 81

AGS American Nonsmokers Rights Foundation Aruze Gaming Cintas Corporation CountR Duetto Everi Gaming Arts Gaming Laboratories International

81 82 82 83 83 84 84 86 86 87

Gary Platt Manufacturing Genesis Gaming Solutions HBG Design International Game Technology Inspired Entertainment Interblock Jani-King JCJ Architecture Kambi Konami Gaming

87 88 88 90 90 91 91 92 92 92

Micro Gaming Technologies Novomatic Americas Rymax Marketing Services Scientific Games Synergy Blue Sysco Table Trac TCSJohnHuxley VizExplorer Zitro 2019 G2E PREVIEW

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2019 WELCOME

PREVIEW

Welcome to G2E 2019!

Products, services and networking take center stage

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16TH ANNUAL • 2019 Roger Gros, Publisher | rgros@ggbmagazine.com twitter: @GlobalGamingBiz Frank Legato, Editor | flegato@ggbmagazine.com twitter: @FranklySpeakn Marjorie Preston, Managing Editor mpreston@ggbmagazine.com Monica Cooley, Art Director | mcooley@ggbmagazine.com Terri Brady, Sales & Marketing Director tbrady@ggbmagazine.com

Bill Miller President & CEO American Gaming Association

ear Gaming Colleague:

I’m excited to head to Las Vegas in just a few weeks for my first Global Gaming Expo (G2E) as the new president and chief executive officer of the American Gaming Association (AGA).

G2E is truly a must-attend event. Having attended once before, I’ve been looking forward to returning to the premiere gathering of the global gaming industry for some time.

It will be an exciting few days exploring new products and gaming innovations on the expo floor, taking in the phenomenal roster of speakers and educational content, and meeting industry leaders to discuss today’s industry opportunities and the critical issues we’ll face in the future.

But what I’m most looking forward to is the opportunity to meet so many of you and share our vision for the future of the industry. At AGA, we are dedicated to creating an environment where gaming can thrive and realize its full potential as an exciting entertainment option for millions of Americans and a source of economic growth in the communities that gaming calls home.

Last year, commercial casino gaming marked its fourth consecutive year of growth, with more than $41.7 billion in economic impact. Tax revenue, reinvested into local communities, also grew to a record-breaking $9.7 billion. Tribal gaming produced yet another record-setting year with total gaming revenue topping $32 billion in 2017.

The more than 40 states that now allow commercial or tribal casino gaming are evidence of the industry’s growing popularity across the country, particularly as the legalization of sports betting has brought our offerings to new states that had previously never offered casino gaming.

As we look to build the future of gaming, AGA is focused on three priorities that will feature prominently during G2E: • Sports betting has been a major factor pow-

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G2E PREVIEW 2019

ering our industry’s growth over the past 18 months since the Supreme Court’s ruling on PASPA. With roughly 20 states having legalized sports betting, it’s more important than ever that we get sports betting done right. G2E’s Sports Betting Symposium will explore regulatory and industry developments surrounding this new landscape and the massive opportunities ahead, giving attendees new tools to ensure this new market in the United States is rolled out in a thoughtful and responsible manner.

• Positive public attitudes toward our industry are essential to creating an environment where gaming continues to thrive. AGA is focused on translating public sentiment—acceptance of our mainstream form of entertainment is at an alltime high—into political capital. Such efforts include demonstrating how seriously we take our responsibility to the communities that welcome us as partners, whether it is through our role as a leading employer or advancing measures that put responsible gaming at the forefront of all that we do. This year’s show features a robust lineup of topical education sessions that address our industry’s many commitments in these areas.

• Finally, there are opportunities for modernization that allow the industry to operate more effectively, give customers the gaming experience they want and support regulators’ oversight function. When you consider the fact that casino gaming is one of the last cash-based businesses, we have ample room to grow. At this year’s show, we are putting a spotlight on several of the innovators in fintech who are working to bridge the gap between consumers’ expectations around payment choice and what they currently encounter on the casino floor.

G2E is an incredible platform to showcase all that the gaming industry offers. Thank you for the opportunity to represent you and help set the table for what will be an incredible few days in October. I look forward to meeting you.

Floyd Sembler, Business Development Manager fsembler@ggbmagazine.com Becky Kingman-Gros, Chief Operating Officer bkingros@ggbmagazine.com Lisa Johnson, Communications Advisor lisa@lisajohnsoncommunications.com twitter: @LisaJohnsonPR Columnists Korbi Carrison Luke Orchard Contributing Editors Dave Bontempo • Pamela Jones Erica Sweeney

EDITORIAL ADVISORY BOARD Rino Armeni, President, Armeni Enterprises

•

Mark A. Birtha, Senior Vice President & General Manager, Hard Rock International

• Julie Brinkerhoff-Jacobs, President, Lifescapes International

• Nicholas Casiello Jr., Shareholder, Fox Rothschild

• Jeffrey Compton, Publisher, CDC E-Reports twitter: @CDCNewswire

• Geoff Freeman, President & CEO, American Gaming Association twitter: @GeoffFreemanAGA

• Dean Macomber, President, Macomber International, Inc.

• Stephen Martino, Vice President & Chief Compliance Officer, MGM Resorts International, twitter: @stephenmartino

• Jim Rafferty, President, Rafferty & Associates

• Thomas Reilly, Vice President Systems Sales, Scientific Games

• Steven M. Rittvo, Chairman Emeritus, The Innovation Group twitter: @InnovGrp

• Katherine Spilde, Executive Director, Sycuan Gaming Institute, San Diego State University, twitter: @kspilde

• Ernie Stevens, Jr., Chairman, National Indian Gaming Association twitter: @NIGA1985

• Roy Student, President, Applied Management Strategies

• David D. Waddell, Partner Regulatory Management Counselors PC Casino Connection International LLC. 901 American Pacific Drive, Suite 180 • Henderson, Nevada 89014 702-248-1565 • 702-248-1567 (fax) www.ggbmagazine.com The views and opinions expressed by the writers and columnists of GLOBAL GAMING BUSINESS are not necessarily the views of the publisher or editor.

Copyright 2019 Global Gaming Business LLC. Henderson, Nevada 89014 GLOBAL GAMING BUSINESS is published monthly by Casino Connection International, LLC. Printed in Nevada, USA. Postmaster: Send Change of Address forms to: 901 American Pacific Dr, Suite 180, Henderson, NV 89014 Official Publication

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2019 CASINO COMMUNICATIONS

Q&A Korbi Carrison Event Director, G2E, Reed Exhibitions

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orbi Carrison is entering her second Global Gaming Expo (G2E) as event director. With a long history in the gaming industry, Carrison has been well received by exhibitors and attendees alike. G2E is presented by the American Gaming Association and organized by Reed Exhibitions. G2E 2019 returns to the Sands Expo Center in Las Vegas, October 14-17. Carrison spoke with GGB Publisher Roger Gros in August.

GGB: Now that you have a year under your belt, how have you been able to plan for G2E 2019 now that you’re familiar with all the exhibitors and processes?

Carrison: As you can imagine, the G2E team be-

gins planning for the next event edition even before the current show ends. We hear feedback on-site and are always looking for ways to improve year-over-year. Following an amazing 2018 event and jackpot year for the commercial casino gaming industry, there has never been a more opportune time for G2E to keep growing and improving. G2E must continually deliver content and experiences that are relevant and exciting to our attendees. We strive to make G2E a better platform every year.

Sports betting has been front-and-center on the past two G2Es. Now that almost 20 states have legalized it, what are you planning to offer to attendees on that side of the business?

Sports betting continues to be important with many states still considering legalization, and for those that have legalized it, learning how to implement and regulate. States are deciding whether or not this opportunity is right for them and if it is, who the technology providers are that match well with for their particular jurisdictional needs. So we are looking to build on the education that we presented last year, and dig a little bit deeper into all of the different questions that the operators may have.

This will be the second G2E Sports Betting Symposium, and it has eight dedicated sessions, including a tour of several technology vendors 6

G2E PREVIEW 2019

that make products specifically designed for sports betting markets.

This must be an opportunity to attract exhibitors and attendees who have never been to G2E in the past. How are you reaching out to these people?

With the gaming industry always evolving and changing, there is always an opportunity to attract new exhibitors and attendees. A lot of international sports betting companies are bringing their technologies and programs to the U.S. market to help states implement sports betting in each area. Another growth area that is taking the gaming industry by storm is alternative payment applications. We’re focusing a lot on growing this segment with both exhibitor and attendees because those technologies are already used by consumers in their daily lives. Their casino gaming experience should be no different.

Tribal gaming has always played a large role in G2E. It looks like you’ve expanded the tribal gaming track. With Victor Rocha curating it, I’m sure it’s going to be very informative. What’s in store?

G2E will once again present a robust lineup of tribal gaming-related content for this year, including a Monday keynote speaker, D.J. Eagle Bear Vanas, the internationally acclaimed motivational storyteller, leadership speaker and member of the Odawa Nation of Michigan. Vanas, who is a celebrated author and former military officer, shows organizations how to practically apply the power of the warrior spirit to perform at their best, and stay resilient and thrive in tough, changing environments. He is a pioneer in the tribal community.

Tribal gaming education will again take place over all four days of G2E including feature sessions on sports betting, esports and tribal leadership.

It seems that technology is the byword of the year for G2E. Tell us how you’re stressing that in 2019.

We are not only stressing innovative technology, but disruptive technology. Attendees come to expect

new technology across the expo hall floor, but it’s also a theme in this year’s Innovation Lab. Our theme in the Innovation Lab on Tuesday is Disruptive Technology, and Wednesday is New Uses for Existing Technology. Each day features a series of quick, 15-minute presentations and discussions that promise to really get outside the box with the thought processes related to technologies. Many of the concepts that will be discussed here are not yet ready for the expo hall floor, but we will be sure to see them there in years to come.

Speaking of technology, the G2E app is new and improved. How can you improve the attendee experience if they use the app?

The mobile app, once again sponsored by Konami, is the best resource to find all information G2E-related. It not only has the most up-to-date education sessions and exhibitor list, we’re launching new features designed to empower the attendee to personalize and maximize their experience at G2E. This year, we’re launching direct messaging in our mobile app, where attendees will be able to reach out directly to exhibitors to set up appointments and begin conversations. We’ll also be building on the success of the G2E Recommendations Program, delivering a personalized list of exhibitors, education sessions and special events based on search activities within the app.

Attendees will also be able to look up booth-tobooth directions and have access to interactive show floor maps, or visit Ask G2E, for real-time answers to questions.

We recently did a survey on the GGB website asking our readers to tell us what trade show or conference they considered the most important in the industry. The winner was clearly G2E with nearly 60 percent of the vote. Other shows didn’t get half that much. To what do you attribute that?

The networking and business opportunities at G2E are second to none. The industry convergence on a single venue to meet up with current and former associates to conduct business and socialize is unparalleled. We continue to push the envelope, look at the current landscape and see how we can best activate G2E in a way that’s most valuable to the gaming industry.

CONTENT / TECHNOLOGY / SOLUTIONS

At Scientific Games, we are

REIMAGINING PLAY. Through artistry and science, we are committed to innovating and creating unique gaming experiences for our players and partners, who are at the heart of everything we do.

VISIT US AT G2E 2019!

ScientificGames.com The look and feel of the games and their individual components and displays are trade dress of Scientific Games Corp. and its Subsidiaries. TM and Š 2019 Scientific Games Corp. and its Subsidiaries. All rights reserved.

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2019 AGEM Q&A

Q&A Luke Orchard President, Association of Gaming Equipment Manufacturers

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he Association of Gaming Equipment Manufacturers (AGEM) changed leadership last year when Luke Orchard, senior vice president, chief compliance and risk management officer for IGT, took over as president in October 2018. He will serve a two-year term.

He answered questions from GGB about his term in office so far.

GGB: It’s been an eventful first year for you as president of AGEM. What has been your priority or priorities during that time?

Orchard: Well, we were off to an interesting

start of the year after the Department of Justice reversed its 2011 opinion stating that the Wire Act only applies to sports betting. The new opinion essentially stated that the Wire Act is applicable to any form of gambling. This became an urgent matter for AGEM to assess, which we continue to do in light of the very recent news that the Department of Justice appealed the June 3 decision.

We once thought that AGEM had reached its maximum number of members, but in the past year, you’ve continued to grow membership. Is it exciting to expand AGEM’s influence into the sports betting and technology fields of gaming?

Yes, we hit a new high of 175 members in April, and I think that speaks to the overall sector’s vibrancy, and that includes an injection of new companies and technology as the industry continues to evolve. It’s interesting AGEM was formed by the “big four” of IGT, Aristocrat, Bally and WMS in 2000, and look at the organization now.

8

CEO Tim Cook in an attempt to let them know how difficult it would be to meet their September 3 deadline.

We’re still fighting as those affected continue to work to meet Apple’s demands. It’s a very complex puzzle everyone is trying to solve.

The industry is very interested in the legalization of gaming in both Japan and Brazil. How is AGEM keeping its members abreast of developments in those countries?

Brazil remains a frustration, but AGEM has made great inroads in Japan. We have established a direct dialogue with the Preparation Office of the Japan Casino Regulatory Commission in the Cabinet Office as regulations and technical standards impacting suppliers are contemplated. They have asked our members to supply them with machines, systems and progressives for testing, and it’s important for us to have a voice in the process going forward. This will be a focus for the next several years.

Responsible gaming is an important part of the legalization process in those countries, as well as in all countries where gaming currently exists. How is AGEM contributing to those efforts?

AGEM is extremely active on this front, led by our Director of Responsible Gaming Connie Jones.

We’re a contributor to every major problem gambling organization in the U.S. and also give to GamCare in the U.K. We have a Responsible Gaming Committee that Connie chairs and our members are generally well-informed about RG issues. I think the discussion on the importance of doing the right thing in our industry has never been more active.

AGEM members were challenged by Apple’s new guidelines on gaming apps. How did AGEM respond and what are you hoping for the resolution?

AGEM has always been a strong supporter of streamlined regulations so you can get your products and services on the casino floors as quickly as possible. How do you do that when your members are active in so many states and jurisdictions?

We knew it would be an uphill battle to get Apple to change its direction on this, but the potential negative impact on online gaming and sports betting was too great for us not to engage.

And so we have worked with the App Review Team and taken our position all the way up to

Regulatory reform remains a top priority, and needs to remain so. We have to pick and choose our battles because the landscape is so vast, but we will certainly respond to any agency that wants to discuss updating regulations or technical standards. And we do that all the time. We have had an especially

G2E PREVIEW 2019

strong focus on Nevada over the past year, first with Chairwoman Becky Harris and now Chairwoman Sandra Morgan. I think we are making steady progress, not as fast as we’d like, but it’s important that gaming technology keeps moving forward in all jurisdictions.

Skill/variable payback games are still in their infancy, but are becoming more sophisticated and prevalent. How are you handling the regulatory and technical aspects of that area of the business?

I think that just falls into the overall regulatory picture. New games and concepts need to be embraced by regulators, and we as suppliers need to come up with fresh entertainment options for players. We’re competing with so many other entertainment options these days.

An area that interests your slot manufacturer members and their suppliers is the legalization of slots/VLT/EGMs at bars, restaurants, convenience stores and the like. How are you approaching that issue, particularly since many of your existing clients, such as the casinos, oppose those efforts?

We’re not overly active in pushing distributed gaming because typically those battles are fought at the local level in different states, but no one can fault our members for taking advantage of new opportunities. The casinos get engaged as they see fit and know the suppliers are simply participating in a business process.

What do you see the future of AGEM being in the next five years? What role is AGEM going to play in the future development of gaming?

We will forge ahead and continue to look after the overall health of the supplier sector. At the end of the day, that involves a lot of moving parts and pieces, and each one is important—regulatory reform, responsible gaming, expansion opportunities, advancing new technology, working collaboratively with other industry associations, promoting the positive impact of suppliers on gaming overall. We have small team with Executive Director Marcus Prater, Director of Europe Tracy Cohen and Connie, but we sure get a lot accomplished.

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2019 G2E

G2E Major Events G2E 2019, OCTOBER 14-17, SANDS EXPO CENTER Schedule is tentative and subject to change. For more up-to-date information visit the G2E website (GlobalGamingExpo.com) or download the G2E app on iTunes or the Android store.

October 14 • MONDAY TIME 7:45 a.m. – 8:30 a.m.

9:00 a.m. – 10:00 a.m.

10:15 a.m. – 5:15 p.m.

12:00 p.m. – 1:30 p.m.

5:15 p.m. – 6:15 p.m.

ACTIVITY G2E Networking Education Breakfast (Open to all G2E Education Badge Holders) Keynote Presentation, Victory by Design, D.J. Vanas G2E Education: Gaming Leadership, iGaming Congress, IAGA Best Practices Institute, Tribal Gaming Global Gaming Awards G2E Education Networking Reception (Open to all G2E Education Badge Holders)

VENUE Veronese 2501 Titian 2301 Various Bellini 2101 Veronese 2501

October 15 • TUESDAY 7:45 a.m. – 8:30 a.m.

8:45 a.m. – 9:00 a.m.

9:00 a.m. – 10:00 a.m.

10:00 a.m. – 5:00 p.m.

11:00 a.m. – 3:45 p.m.

5:00 p.m. – 6:30 p.m.

G2E Networking Education Breakfast (Open to all G2E Education Badge Holders) G2E Welcome, Bill Miler, President and CEO, American Gaming Association Keynote Presentation, Everything Has Changed and Nothing Is Different, Scott Stratten G2E Expo Hall Open G2E Education: Gaming Leadership, Marketing & Analysis, Optimizing Gaming Operations, Non-Gaming Growth Opportunities, Security, Surveillance & Compliance, Tribal Gaming G2E Welcome Reception

Veronese 2501 Special Events Stage Special Events Stage Sands Expo Center

Various Venetian Ballroom F

October 16 • WEDNESDAY 7:45 a.m. – 8:30 a.m.

9:00 a.m. – 10:00 a.m.

10:00 a.m. – 5:00 p.m.

10:30 a.m. – 4:30 p.m.

1:00 p.m. – 1:30 p.m. & 3:00 p.m. – 4:00 p.m.

5:00 p.m. – 6:30 p.m.

6:00 p.m. – 8:00 p.m.

7:00 p.m. – 10:00 p.m.

G2E Networking Education Breakfast (Open to all G2E Education Badge Holders) Keynote Presentation, TBA G2E Expo Hall Open G2E Education: Gaming Leadership, Marketing & Analysis, Optimizing Gaming Operations, Non-Gaming Growth Opportunities, Security, Surveillance & Compliance, Tribal Gaming, Roundtable Discussions

Veronese 2501 Special Events Stage Sands Expo Center

Design Collective Fashion Show by Cintas Emerging Leaders of Gaming Reception Global Gaming Women 10th Annual Kick Up Your Heels Fundraiser Casino Entertainment Awards

Special Events Stage SUSHISAMBA Wynn Resort Vinyl Showroom, Hard Rock Hotel

Various

October 17 • THURSDAY 7:45 a.m. – 8:30 a.m.

9:00 a.m. – 10:00 a.m.

10:00 a.m. – 3:00 p.m.

10:30 a.m. – 1:30 p.m.

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G2E PREVIEW 2019

G2E Networking Education Breakfast (Open to all G2E Education Badge Holders) Keynote Presentation, TBA G2E Expo Hall Open G2E Education: Marketing & Analysis, Optimizing Gaming Operations, Non-Gaming Growth Opportunities, Security, Surveillance & Compliance, Tribal Gaming

Veronese 2501 Special Events Stage Sands Expo Center Various

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2019 KEYNOTE SPEAKERS

Now For Something Different G2E is always noted for its great keynotes. Whether it was Steve Wynn or Sheldon Adelson, Jim Murren or Gary Loveman, Larry King or Whoopi Goldberg, the keynotes are always a big attraction. While the headliners haven’t been announced at press time, G2E offers a twist on the two announced keynote speakers that will benefit attendees by thinking outside the box.

‘V’ For Victory

Making a Market

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S

cclaimed author and motivational speaker D.J. Eagle Bear Vanas will deliver the opening keynote when G2E comes to Las Vegas on Monday, October 14.

A former military officer and member of the Ottawa Indian Nation, Vanas is the author of The Tiny Warrior: A Path to Personal Discovery & Achievement and Spirit on the Run, a popular series of books focusing on how organizations can apply the “power of the warrior spirit,” as he terms it, to perform at their best, stay resilient and thrive amid change.

According to Vanas, his presentation will focus on winning. Victory is not born from waiting for a better economy, a new administration, the perfect moment or the exact mix of resources, he says. It’s about using what we have right now, around us and within us, to create success. Your clients, customers and coworkers deserve the best service you can provide them—regardless of circumstances—and this program will empower and inspire you to do just that.

You’ll learn how to use warrior spirit principles to leverage your precious supplies of time and energy into results, creating clarity to get more done, adopt a resilient mindset that is fiercely focused on solutions, and understand that the business of warriors can make us warriors in business. The program is created to be engaging, motivating and entertaining, but most importantly, it’s created to show your people that victory in what they do does not depend on luck, chance or hope. Victory is by design.

Korbi Carrison, G2E’s event director, said this year’s organizers are “thrilled” to have Vanas participate.

“D.J. Vanas is a pioneer in the tribal community and is an asset to our tribal gaming educational program,” Carrison said.

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cott Stratten, president of UnMarketing and a top marketing influencer, will offer G2E attendees the opportunity to better market their products and services using disruptive techniques and technology on Tuesday, October 15.

In his address, Stratten will present strategies and insights from a business leadership perspective and drawing from his experience as a longtime patron of the gaming industry.

Stratten is co-host of UnPodcast and author of five best-selling books, including UnMarketing: Everything Has Changed and Nothing is Different. He ran one of the most successful viral video agencies in the world, and now assists companies like Walmart, Pepsi and IBM in navigating the landscape of business disruption.

“Scott Stratten’s unconventional lessons on ‘UnMarketing’ are crucial to share at G2E, particularly during our current evolution in customer engagement and expectations given the influence of technology on traditional marketing,” said Allie Barth, AGA’s vice president of industry relations.

In addition to the keynote address, Stratten will offer a second session titled “UnMarketing: A Follow Up Q&A,” October 15 from 3 p.m. to 3:45 p.m.

“We are excited to hear from Scott as he brings his ideas to the G2E Special Events Stage on how the gaming industry can think differently about interacting with the customers who matter most, about everything from world-class guest experiences to entertainment on and off casino floors,” said Korbi Carrison, G2E event director.

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CONFERENCE PROGRAM

Oct 14, 2019 – Oct 17, 2019 Sands Expo Convention Center Las Vegas, NV

*As of August 6, 2019. Schedule subject to change. For a current, up-to-date conference schedule, including speakers and locations, download the G2E app at iTunes or the Android store.

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G2E BOOTH 4047 /ŶĐƌĞĚŝďůĞ dĞĐŚŶŽůŽŐŝĞƐ ĐŽŶƟ ŶƵĞƐ ŝƚƐ ĐŽŵŵŝƚŵĞŶƚ ƚŽ ĐƌĞĂƟ ŶŐ ƵŶďĞůŝĞǀĂďůLJ ŝŶŶŽǀĂƟ ǀĞ ďĂŶŬ ĐŽŶĮ ŐƵƌĂƟ ŽŶƐ ƚŚĂƚ ĚĞĨLJ ĐŽŶǀĞŶƟ ŽŶĂů ďĂŶŬŝŶŐ ƐƚƌĂƚĞŐŝĞƐ ĂŶĚ ĂƌĞ ĂŶLJƚŚŝŶŐ ďƵƚ ͞ƐƚĂŶĚĂƌĚ͘͟ WĂŝƌĞĚ ǁŝƚŚ ƉŽǁĞƌĨƵů ŐĂŵĞ ĐŽŶƚĞŶƚ͕ ƚŚĞ ŐĂŵĞ ŚĂƐ ĂůƌĞĂĚLJ ďĞĞŶ ĐŚĂŶŐĞĚ ǁŝƚŚ ƚŚĞ /ŶĮ ŶŝƚLJ sϱϱ ĚŐĞ ^ĂǁƚŽŽƚŚ ĂŶĚ WŝŶǁŚĞĞů͘ WƵƐŚ ǁŚĂƚ LJŽƵ ďĞůŝĞǀĞ ŝƐ ƉŽƐƐŝďůĞ ĨŽƌ LJŽƵƌ Ň ŽŽƌ ŽƵƚ ƚŚĞ ǁŝŶĚŽǁ͘ /d ŝƐ ƚŚŝŶŬŝŶŐ ŽƵƚƐŝĚĞ ƚŚĞ ďŽdž͕ ŽƵƚƐŝĚĞ ƚŚĞ ƚƌŝĂŶŐůĞ ĂŶĚ ŽƵƚƐŝĚĞ ƚŚĞ ĐĂƌŽƵƐĞů͘

tŚĂƚ͛Ɛ ŶĞdžƚ ƌĞƐŚĂƉĞƐ ƚŚĞ Ň ŽŽƌ͘ ŐĂŝŶ͘

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3:58:05 PM

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When Self-Service Is the Best Service Kiosk technologies have changed casino floors, hotel front desks, bars, restaurants, parking garages and more. Surprisingly, while automating once-human transactions, they have made hospitality more hospitable. By Marjorie Preston

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n the Jetson Age—i.e., the present day—it’s entirely possible for a resort guest to arrive at his destination, park, check in, play, dine, play some more, cash out and leave, all without a person-to-person exchange.

While such human-free visits are hardly the norm, self-service technologies, especially kiosks, now handle all manner of once-human transactions, like redeeming loyalty points, ordering drinks or exchanging currencies.

Are such technologies taking the personal touch out of personal service?

Not at all, says Jeffrey Hoss, vice president of product marketing for gaming giant Everi, which recently acquired Atrient and its kiosk assets and rebranded them as its Loyalty1 kiosk platform.

Far from crimping customer service, kiosks free staff from mundane data-capture and paperpushing tasks so they can focus more on “a servicefirst culture,” Hoss says, “enriching the patron experience with face-to-face contact.”

So, not so inhuman after all.

With data capture that’s quick and error-free, they’re preferred both by customers and operators, says Hoss.

“More than 70 percent of card reprints are processed on Everi’s 1Enroll kiosk. Four out of five operators prefer to gather patron information via kiosks like 1Enroll, which can reprint cards 40 percent faster.”

Everi’s 1Promo lets operators move away from traditional drawing drums for a more user-friendly experience. “The experience is fully digital and can be displayed on any video device in a casino. A timer lets patrons know to claim their prize within a fixed amount of time. 1Promo can be used as a slot concierge, to promote restaurants, retail outlets and other amenities,” and even request W-2G forms.

“We believe it’s the hub of our ‘digital neighborhood,’ and allows other platforms, cash-access or compliance, to interact with our loyalty platform and make the guest experience frictionless,” Hoss says.

Everi’s mobile platform integrates the same functionality as 1Promo for hand-held devices—an essential these days, with more than 80 percent of Americans on mobile phones.

Customers’ Choice

Play & Learn

On their face, kiosks help by simplifying and speeding essential transactions, eliminating wait lines, and letting people manage the details of their visit without an intermediary. The machines never get tired, get sick, or have a bad day.

Kiosks are an indispensable part of the sportsbook, too, as operators in emerging stateside markets have found.

Max Bichsel, U.S. director of Malta-based sports betting provider Kambi, says fully two-thirds of wagers at the company’s partner casinos in Pennsylvania are made

G2E PREVIEW 2019

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Kambi kiosks in the retail sportsbook help new players learn to bet with no sweat.

Kiosks simplify and speed essential transactions, eliminate wait lines, and let customers manage their resort stay without an intermediary. They never get tired, get sick, or have a bad day

via kiosk, and more than half of revenues at its U.S. sportsbooks are generated through the machines.

Not only are kiosks efficient, they “play a vital role in educating the novice player,” who can be intimidated at first by the OTC experience. “People can get a slick view of many more markets than over the counter or displayed on the large odds boards, as well as get to grips with the terminology.” A kiosk offers “an intuitive, pressure-free way for players to familiarize themselves, place a few small bets and get the ball rolling,” Bichsel says.

No queues, no pressure, no problem.

As for increased revenues, just do the math. For example, Kambi kiosks let customers re-scan winning tickets and recycle cash to quickly wager again. “The kiosks also lend themselves to the immediacy of in-play, enhancing the discoverability of new markets and making reinvesting winnings a cinch,” Bichsel says.

As players play, they’re kept up-to-date on special events and offers, all on the same screen—for example, the home screen can greet first-time bettors with offers like “Bet $50 and your first drink is on us.”

bets per hour and multiple betting options that provide a quick-pick style of playing,” McLaughlin says. “Just by virtue of the increase in speed and the volume of the betting, the revenue increase is inevitable.

“I think back to working in the Las Vegas sportsbook and watching bettors rush the windows only to get agitated when there weren’t enough windows open, or they were shut out of their wager,” she recalls. “They don’t like to stand in a line, increase their anxiety, and question the decision as they wait for a race or event to kick off.”

Rick Meitzler, president and CEO of Novomatic Americas, sums up the appeal of sports betting kiosks for the end user: “Multiple games, multiple wagers, numerous ways to bet. It gets both operators and customers into action quickly.”

Strength in Numbers In December 2018, Novomatic’s F-V830 full-service sports betting kiosk, outfitted with the Kambi platform, made its North America debut in Atlantic City, at the DraftKings Sportsbook at Resorts Casino Hotel.

“Though the bets at kiosks are smaller and spread more compared to OTC, the first week we launched, about 75 percent of all handle was kiosk-driven,” says Kathleen McLaughlin, vice president of marketing for Novomatic Americas.

That ratio continues to hold, she adds, confirming kiosks’ popularity with bettors.

By slashing wait times and lines, Novomatic’s ActionBook kiosk lets operators capitalize on high-volume betting periods. “Kiosks allow more

When the game’s down to the wire, Novomatic’s ActionBook kiosk lets bettors get in the action without waiting

2019 G2E PREVIEW

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According to SalesForce.com, two-thirds of consumers prefer self-service or “unattended” transactions including banking, shopping, booking reservations and even ordering food and drinks.

One Size Doesn’t Fit All Las Vegas-based MGT develops software to automate, track and report casino transactions, working with other player tracking systems and touchscreen devices like slot machines and kiosks. Since 2001, MGT has grown from a single installation to serve more than 260 casinos in 34 states.

Its flagship product, the Promotional Intelligence Suite or MGT Promo, lets casino marketers easily create and install any type of promotion: electronic drawings, scratch cards, swipe-to-win, new member bonuses, bounce-backs, and promotions based on age or other demographic factors. When a player swipes a card at the kiosk, the system instantly tailors a reward for that individual. It MGT’s card-printing can immediately print any kiosk has a userprize; post points, comps or friendly touch-screen and sleek profile that, promotional credits back to like all the company’s the player’s account; and self-service terminals, issue electronic drawing en- is ADA-compliant tries, drawing entry multipliers and point multipliers.

“Most players will stop at a kiosk three times during a visit: when they arrive, during a break in play, and before they leave,” according to Travis Carrico, MGT vice president of sales.

“The kiosks literally become a habit for patrons.”

MGT’s creative team works with each casino to design a user interface that captures their brand while communicating account balances, tier status, and promotion and drawing information, all in a way that’s userfriendly. The latest animation technology engages customers with sight and sound to give them a truly winning experience.

MGT’s Infinity kiosk instantly dispenses loyalty vouchers, deepening the customer relationship in seconds

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Building the Perfect Employee he family business now known as Olea Kiosks Inc. began in 1975 as a woodworking enterprise operating out of a rented garage in Downey, California.

Founded by master carpenter Fernando Olea, it first produced furniture and cabinetry, then largescale trade show exhibits, and finally self-service kiosks, working in the early 1980s for companies like Ticketmaster.

Today, under third-generation CEO Frank Olea, the company’s kiosks fulfill multiple roles in the gaming space: loyalty, hotel self-check in, wayfinding, food and beverage purchases, and more.

“A kiosk is like an employee,” says Olea. Properly programmed and regularly maintained, it can perform its appointed task, glitch-free, day after day, possibly for years. “But designed poorly, it’s going to perform poorly all day, and never apologize once.”

For that reason, the company’s custom-built terminals go through multiple iterations, field trials and modifications to ensure they perform to each client’s specifications.

They are designed to stand up to constant use and even abuse—a must in the 24/7 casino world. “We’ve put kiosks at train stations, airports and even prisons, so we’ve seen it all—scratching and punching monitors, trying to break the glass, pulling the buttons off, things being poured on machines,” says Olea.

Olea kiosks are built to be liquid-proof, vandal-proof, and resistant to skimming devices that steal customer PIN numbers, raid their bank accounts and get their hands on personal information.

Today, Olea operates out of a 48,000-squarefoot campus in Southern California, serving the health-care, education, retail and government industries as well as gaming.

The typical shelf life of a casino kiosk is five to seven years, Olea says, though 10 years is not unheard of. So he was recently gratified to visit the Pala Casino in San Diego, where the company installed a number of kiosks in 2005.

“There they were, working just fine,” he says with pride, “14 years later.”

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“It just took off—the industry deemed it a mission-critical piece of equipment.”

—Michael Dominelli, President, NRT

Inventing the Future In 1993, Canadian inventor John Dominelli launched NRT Technology Corp. to build cash registers, scanners and other POS solutions for big-box retailers. Though Dominelli had never been to a casino in his life, he would soon create the first ticket redemption (TITO) and jackpot attendant kiosks for the gaming industry.

At the time, casinos were moving from labor-intensive coin slots to paper tickets, but with no way to automate payouts, players still had to line up at a cage to redeem their winnings. Tapped by Casino Niagara in Ontario, Dominelli was asked to develop a system that would dispense with coins, tabulate winnings to the penny, and timestamp the transaction.

“He basically took an ATM foundation, developed a sidecar with two bill validators and a coin dispenser, and engineered it to not only make the bill validator talk to the ATM, but also to the gaming host who validated the ticket,” says John’s son, Michael Dominelli, president of NRT. The system debuted in Canada at Casino Niagara and in the U.S. at Atlantic City’s Borgata. “It just took off—the industry deemed it a mission-critical piece of equipment,” Dominelli says. It’s no wonder: TITO reduced ticket redemption times from as much as an hour to about 10 seconds.

In today’s hack-happy world, machines such as NRT’s NEO cashhanding and payment kiosk are reinforced to foil any bad actors.

“As soon as you insert your card, the data is encrypted and tokenized,” says Dominelli. In case of a hacking attempt, from inside or outside an organization, “intrusion protection and hard-disk encryption lock down the machine and require two pieces of code from our support center” to reopen it.

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In 2018, NRT acquired multiple companies to expand its capabilities over the coming decade, including VisuaLimits, a table-sign tech provider with more than 5,000 units deployed; OfferCraft, an awardwinning software used by casinos to attract more players and encourage higher spend per visit; and NCC, one of the most effective credit management solutions in North America. Today, with John Dominelli still at the helm as CEO, NRT processes billions of dollars in payments each year, and serves the world’s top 25 largest casinos.

Means to an End Global Payment’s Christopher Justice says kiosk technology is “going to be more and more relevant. Operators need a clear strategy for using self-service to connect with guests, enable critical innovations such as consumer mobility, and provide a more consistent experience across the entire gaming entertainment experience.”

“Most customers will always take the shortest distance between them and what they want,” says MGT’s Carrico. “Our kiosks provide that.”

By liberating resort guests from long lines, letting them quickly complete needed transactions, and safeguarding their personal data, kiosks let them be about their real business: having fun.

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Cash on Demand Q&A with Christopher Justice, President of Gaming Solutions, Global Payments GGB: Beyond speed and simplicity, why do customers use kiosks?

Christopher Justice: According to

SalesForce.com, two-thirds of consumers prefer self-service. Our gaming cash access solutions accept multiple forms of payment and speak multiple languages. They generate data that support operators in their marketing and player development efforts. And they provide additional security for everyone.

By 2020, the kiosk industry could be valued at $13 billion.

What’s driving that growth, and how does it affect loyalty?

Guests will continue to trust kiosks for increasingly valuable transactions and become increasingly frustrated by lines and poor human-centered experiences. But that doesn’t come at the expense of loyalty. Savvy operators are leveraging digital as a key component of their loyalty strategy and reallocating the efficiencies gained from kiosks to provide more high-touch experiences on the floor.

People are always looking at screens. What are their expectations when it comes to touch, responsiveness, image definition, etc.?

Guests expect the experience on a self-service screen to be the same as on a mobile device—easy, elegant and intuitive.

Clicks kill, and if it’s not an efficient process, guests will abandon it.

We use a rigorous UX/UI approach to ensure the experience is great, and that everything from accessibility to screen contrast and font size is carefully crafted and aligned with best practices.

Where are gaming kiosks used most, and what will they do in the future?

It’s not uncommon to see kiosks for TITO, ATMs, player cards and event ticketing. Hotel front desks are working to make them a commonplace part of the check-in experience. We just launched VIP Mobility, a mobile cash application that enables guests to purchase and redeem TITO tickets, fund slots and table games, and get cash without leaving their seats, all from their mobile device.

We continue to invest in the guest and operator experiences— everything from enhanced UI to multi-layered security and predictive maintenance alerts.

And we’ve recently enabled digital currency conversion and multilingual capabilities for international guests, and are exploring alternative payments and currencies to meet consumers’ growing expectations.

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2019 PROGRESSIVE PRODUCTS

Orion Rise AGS • BOOTH 1253

I

n Booth 1253 at the Global Gaming Expo, AGS will introduce its new Orion Rise slot cabinet, a stunning platform offering over eight feet of dual-screen gaming.

The Orion Rise’s dramatic 55-inch HD 4K LCD portrait monitor showcases jackpots, bonus events and wheel excitement, while the lower 24-inch HD LCD touchscreen monitor powers game-play action, pick features and reel spins. The ceiling-grazing Orion Rise also features an ergonomic 10.1inch multi-touch button deck, engineered with Gorilla Glass for superior damage resistance and durability. The low-profile player interface and its dual bash buttons are surrounded by high-bright lights to enhance the game-play experience.

AGS’ signature U-shaped Orion starwall design surrounds the platform with 420 game-controlled LED lights that change color based on game events, music and sounds. A custom-designed premium audio system adds to the cinematic game-play experience.

For superior casino merchandising, AGS’ Orion Rise is packaged with 8foot-tall Ultra HD LED “totem-style” signage that adds attraction to linear banks of games, showcasing high-impact motion graphics designed to complement the game theme. The result: a stunning cohesive game package design to add high levels of player engagement and attraction.

Built for player comfort, the Orion Rise features a low-profile custom player interface and wider footwell for more leg room. An integrated USB charging port enables players to charge their mobile devices while they play.

And when it comes to maintenance and service, the Orion Rise is engineered with easy accessibility to key components and promises to deliver the same proven reliability as AGS’ other Orion cabinets.

Muso Curve-43 Hybrid Reflection Cabinet ARUZE GAMING • BOOTH 2659

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he Muso Curve-43 Hybrid Reflection package adds an elegant and exclusive design to any casino floor. The pod design is a combination of the Muso Curve-43 Hybrid and reflection pod fillers that create an upscale premium package while keeping a simplistic appearance.

The unique placement of reflection pod fillers provides a superior feel on a core product that draws attention from any angle. This minimalistic Reflection packaging complements the new integrated base, making the Muso Curve-43 Hybrid cabinet the main feature.

The Muso family of cabinets is uniquely able to leverage LED lighting that pushes the experience of the game beyond the cabinet itself. The same lighting that creates a brilliant glow around the cabinets and can illuminate a wall or dark corner now offers the same dramatic look in the middle of the floor.

The cabinet’s LED backlighting also ties in with specific game themes.

When a game converts, the LED lighting changes, which then creates a different appearance on the Muso cabinet and is enhanced by the reflection pod fillers.

Each cabinet in the Muso family of cabinets contains the unparalleled design elements found on the award-winning Muso Triple-27. Building on the 26

G2E PREVIEW 2019

great features of Muso Curve-43, the Muso Curve-43 Hybrid adds a comfortable foot rest and an exciting lighting experience as part of great design that now extends to the full length of the cabinet.

The luminous Muso Curve-43 Hybrid Refection package creates the illusion of a larger presence on the casino floor. The package is available in three- or four-pod configurations.

For more information, stop by G2E 2019 Booth 2659 or contact Aruze Gaming at 702-361-3166 to speak with an account executive, or visit aruzegaming.com.

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Design Collective Faux Wrap Tank Dress CINTAS • BOOTH 1235

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his eye-catching dress is as easy flowing as it is fitting to most body shapes.

The silhouette cinches at the waistline to create an hourglass figure, while being forgiving at the bottom for easy movement and comfort.

Not only does the silhouette provide the illusion of a slimmer waist, but it also has hidden waist cinching features inside the garment for support. However, this dress doesn’t just stop at comfort—the shimmering fabric adds luster to the casino floor, but is also sustainable for the average workday.

Be sure to visit the G2E Special Events stage Wednesday, October 16, 3 p.m. to 3:30 p.m., for the Design Collective Fashion Show by Cintas.

GlobalSuite Real Time CASINO DATA IMAGING • BOOTH 3659

D

oes real-time data even matter?

That can be answered through the following questions: Are real-time notifications of security events useful?

Can notification of bill validator issues improve business?

Can operators make use of converting uncarded players to carded players?

Will real-time awareness of counterfeit bills reduce loss?

Can knowing hourly occupancy help marketing and scheduling personnel?

The consensus from the industry is a resounding yes. With that, Casino Data Imaging is pleased to have released version 1.0 GlobalSuite (GS) Real Time module and to demonstrate it at G2E Booth 3659.

This development gives gaming operators a view of their casino floor that is up to date to the second. They can see who is playing, where they are playing, if that particular session is hot or cold, and get a quick and immediate view of the current level of occupancy with total breakdown for carded and uncarded play. This includes showing coin-in/coin-out and hold percentages during that gaming day up to that moment.

GS Real Time is polling the floor 24/7 so when opening, the floor is instantly updated and live. Toggle back and forth from historical to real time (same map powers both). In addition to being an add-on module to GlobalSuite, customers can license Real Time as stand-alone software.

But there’s a lot more to this than just getting a view into the players.

You can turn on all the security events such as illegal door openings, monitor potential money laundering and more. More nuanced data points, such as bill validator status, bill counts or counterfeiting issues, are even more opaque with real-time analysis.

GS Real Time Encoding Manager allows users to easily create custom views by selecting from over 250 machine and player events. Real Time Tickers, player searches and alerts, 3D rendered EGDs and table games (modeled to within a tenth of an inch of the actual size), reports, and much more. We are just scratching the surface. GlobalSuite updates happen fast with customers receiving monthly updates.

2019 G2E PREVIEW

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2019 PROGRESSIVE PRODUCTS

TITA and CATA COUNTR • BOOTH 4200

W

ith TITA and CATA, CountR delivers the only onestop-shop payment solution for live games. The CountR table payment solution is threefold. First, it brings TITO (with TITA) and carded cashless (with CATA) in connection with all major casino systems.

Secondly, it enables POS/debit buy-in functionality at the tables. And finally, CountR has now automated cash buy-ins through bulk bill and ticket validator. Designed to improve transaction efficiency and security, TITA and CATA gives greater comfort to players and keeps dealers focused on the game.

Despite its tiny footprint, the CountR micro modular kiosk is packed with features to enable operators to handle all types of payment mediums and to monitor the drop in real time. Tables are generating more revenue and all transactions are tracked, enabling better responsiveness to both player and operational needs, and AML requirements.

TITA and CATA enable uninterrupted play by eliminating table fills and credits, saving major time, cost and security risk by keeping the chips inventory at the table. The operator also sees a reduced number of chip transactions at the cages with cashless transactions processed at kiosks. Cash collection and reconciliation processes are also streamlined.

Fast becoming the most popular feature of CountR, TITA POS is the next step in live games evolution, providing cash access to buy in chips or a TITO ticket directly at the table.

And with its latest addition to the TITA range, CountR boasts the industry-fastest small form factor bulk bill validator with escrow. Securing transactions while increasing game speed, it also eliminates counterfeit fraud and removes the risk of error of manual cash handling.

A market leader in payment solutions, CountR keeps pushing boundaries, and its solution is constantly evolving to integrate with the latest technologies, making it a future-proof payment solution investment.

Online Loyalty Redemption DUETTO • BOOTH 4000

W

ith all the technology innovation that has happened in the casino space over the years, there was one glaring pain point casino operators could not seem to grasp: how to allow loyalty members to book their discounted and comp rooms on the casino website.

For loyalty members who have earned discounts or comps through their play, the process of redeeming those offers often required phoning a call center to book a stay. On top of that, most guests didn’t even know they qualified for comps or special rates until they received a postcard in the mail.

Today, innovative and integrated systems allow casinos to offer online loyalty redemption. Once logged in, players are able to see their status– past and open sports bets, discretionary comps, free buffets, etc. From there, users can choose to book a room.

Online redemption allows casinos to: • Introduce more dynamic player reward programs that will increase profitability • Allow guests to redeem their offer on the same channel as they book their trip • Consider the benefits of reduced call center traffic • Prompt guests to enroll in the rewards program

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G2E PREVIEW 2019

With an online-redemption system, casinos are still valuing guests based on total customer worth and average daily theoretical spend, but now they’ve got the ability to be a lot more dynamic with offers. Instead of offering comped rooms, staff can quote a dynamic rate based on total customer value and the property’s supply/demand dynamics.

The Duetto Rate Engine (DRE) helps hotels and casinos send rate and inventory data from their PMS to their booking engine while also including and analyzing loyalty player card information and redemption status.

Duetto is able to accomplish this without collecting any personal data about casino players, and has parameters in place to prevent what is commonly known as “comp abuse,” or high-valued players either sharing their player number with others or booking multiple nights at a time. Once a player has met his redemption quota, the system will send back the BAR rate.

I NSPI REDPRESENTSTHE

VAL OR

CABI NET

A NE S S E NT I A L GA MI NGE X P E R I E NC E ©C o p y r i g h t2 0 1 9| I n s p i r e dE n t e r t a i n me n t , I n c .

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2019 PROGRESSIVE PRODUCTS

FABI Jackpot Mobile FABICASH • BOOTH 1632

F

Empire Arena EVERI HOLDINGS • BOOTH 1150

ABI Jackpot Mobile from FABICash offers a full, swift jackpot payout solution for casinos. The web application can be used by cashiers to process jackpots in the cage, slot attendants using mobile tablets on the casino floor, and payouts conducted at jackpot kiosks.

With FABI Jackpot Mobile, floor cashiers can collect all of the customer’s information required by the casino and federal regulators, and process the jackpot on the hand-held device right at the slot machine.

The jackpot is processed in minutes and the customer never has to leave their seat.

The FABI Jackpot Mobile application allows for scanning of customer identification via image capture, 2D barcode scanning or magnetic strip. Tax forms (IRS Form W-9, Form 1042-S) and required division of gaming forms for slot payout can be completed through the hand-held device and retained electronically.

The system flawlessly integrates with the FABITrack Title31 and AML Compliance product for added player tracking and transaction monitoring, or can be used as a stand-alone application. No matter what the operator’s jackpot payout process is, FABI Jackpot Mobile is an easyto-use, full-featured solution to greatly reduce payout wait times, enhance customer experience, and ultimately increase customer retention.

For more information, visit fabicash.com.

E

veri enhanced and expanded its already-proven stand-alone Empire 5527 cabinet to create Empire Arena, a fully featured and flexible banked product with multiple configurations, starting with three units up to eight units.

The product consumes up to 20 percent less floor space in a six-unit carousel configuration versus a conventional four-unit carousel, due to the space-efficient design of the nucleus of Empire Arena. Further, many competitors’ video wall products are limited to a four-in-line configuration for a wall placement; however, Empire Arena can be configured for placement anywhere on the floor.

In addition to its banking flexibility, Empire Arena is powered by Everi’s Nitro media system, which enables operators to offer their patrons a fully immersive entertainment experience across the bank. This experience will be on full display at G2E with The Vault, the new follow-on series to the industry-topping launch theme Shark Week. Players will be wowed by The Vault’s three unique base games that feature a touch-capable 27-inch, landscape-oriented lower LCD screen and a 55-inch portrait-format, nontouch upper screen showcasing multiple bonus features.

One of the most innovative elements of this particular theme on Empire Arena is the heart-pounding bank-wide bonus feature Diamond Rush.

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G2E PREVIEW 2019

The attention-grabbing alert creates an incredible amount of anticipation for players, prompting them to prepare for a new adrenaline-pumping rate of play while also attracting attention to the bank from across the floor. The bonus encourages players to steal prize-awarding diamonds from other players on the bank, creating a sense of competition and community-style play that other banked products simply do not deliver.

This hardware innovation continues to perform well in the field since its first deployment in February 2019, ranking highly among industry reports. In fact, Empire 5527 has been the highest-ranking cabinet in the large-top-box segment for the last several months per Eilers & Krejcik Cabinet Performance Report.

For more information, visit everi.com.

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2019 PROGRESSIVE PRODUCTS

Bartop VGM GAMECO • BOOTH 5034

G

ameCo’s new Bartop VGM is the first gaming device to bring Video Game Gambling into the casino in a bar-ready form factor. The Bartop VGM combines casual and sports games people enjoy with a new style of gambling experience. The Bartop VGM builds on decades of success of video poker traditionally featured in a similar form factor.

Bartop technology has remained relatively unchanged within the past 10 years, but GameCo’s new generation of bartop technology will engage casual players in a setting that is both social and comfortable. GameCo’s new Bartop VGMs add game variety to a section of casinos that, currently, doesn’t have much variety.

Games featured on the new Bartop VGM machines range from casual to sports games. Mystery of the Secret Temple, a casual match-3 game, will attract both current and new players. All-Star Hoops is a pick-and-win game that offers sports fans the chance to shoot basketballs for cash, a perfect game for any location where sports are shown. Riches of the Golden

Dragon is a simple-to-play, fast-paced title with mini-games and a bonus round where players can multiply wins.

The same high-velocity betting mechanics that players are familiar with from the casino floor are now available in the multi-game Video Game Gambling Bartop VGM. GameCo’s Bartop VGM also provides for a highly social experience as players can collaborate with friends, making the games more engaging than traditional offerings. Fun, rewarding and familiar—these are the qualities that separate GameCo’s Bartop VGMs from the others.

For more information, visit gameco.com.

EZ KENO Kiosk GAMING ARTS • BOOTH 4449

A

t G2E 2019, Gaming Arts will showcase its EZ Keno Kiosk, the world’s first self-service kiosk providing players with 24-hour convenience—enabling them to purchase and redeem keno tickets without visiting a cashier or waiting for a ticket collector.

While delivering an exceptional experience for the player, EZ Keno dramatically improves productivity for the gaming operator, delivering dramatic time and labor savings through its powerful self-service features.

Keno, one of the oldest and simplest of casino games, can be very expensive to operate, with keno runners, writers and support staff assigned to collect and process keno tickets. EZ Keno was designed to specifically address making keno an easier, more efficient and cost-effective solution for casinos by reducing labor costs and improving speed and efficiency.

The productivity-enhancement benefits of EZ Keno are extensive; primarily, casinos can more quickly complete the keno purchase and redemption process through the kiosk’s self-service benefits—speeding the process for players and greatly reducing labor costs.

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Numerous innovative features for players include: • TITO functionality • Numerous quick-pick and side-bet betting options • Standard and way tickets with customizable bet amounts • Tickets with multiple preset patterns • Support for up to 16 different proprietary games • Flexible betting options such as multi-race tickets and future games • Support for progressive/linked games • Game paytable customization • Capable of replaying and recalling tickets • Simultaneous pay/replay options for all tickets • KenoCloud.com player support to check tickets anytime and anywhere This sleek, eye-catching kiosk is constructed with safety, reliability and security in mind. Featuring dual screens for playing and displaying results, EZ Keno is elegantly engineered with a bill acceptor, card reader, ticket printer, TITO, an optical reader to check and verify winning tickets, and a beautifully designed body wrap to attract players.

With a 19-inch touch-screen display, 24-inch or 43-inch LED digital display, and dual amplified stereo speakers for superior sound quality, the player user experience is as good as it is functional, making Gaming Arts’ EZ Keno the ideal solution for any size of gaming operator looking to improve productivity and make the keno purchase and redemption process better while dramatically reducing labor costs.

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2019 PROGRESSIVE PRODUCTS

The Savannah GARY PLATT MANUFACTURING • BOOTH 2618

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he enduring imagery of the industrial revolution was the inspiration for the latest progressive product in Gary Platt’s bold portfolio, the Savannah, a one-of-a-kind custom chair which made its world premiere in the new Vault Gaming & Provisions high-limit area at San Manuel Casino.

Gary Platt’s Savannah features a custom-upholstered back and handstitched channel front. The chair’s sides are a flowing river of waves that cascade from the top of the chair down to the perfectly engineered seat filled with Gary Platt’s signature foam for unsurpassed comfort.

The base is constructed with customized gears and wrought iron-style legs, for a look that blends the industrial revolution’s history with modern steampunk style.

Every chair Gary Platt makes is hand-crafted and tailored specifically to each client’s individual needs. With the Savannah design, the Gary Platt design team worked closely with San Manuel to create a chair that was as personal and unique as the Vault Gaming & Provisions room itself.

The Savannah is now available to casinos everywhere, and is customizable to create a unique, progressive look for any corner of the casino floor or hospitality area.

For more information, visit garyplatt.com.

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PeakBarTop IGT • BOOTH 3659

I

GT, the undisputed industry leader in video poker content and hardware, will leverage G2E 2019 as the global trade show debut for the highly anticipated video poker hardware: PeakBarTop. IGT applied decades of player and operator insights while creating the PeakBarTop’s design, and conducted extensive player, operator and bartender focus group testing to ensure that the final product will exceed the needs and expectations of all users.

As the latest addition to IGT’s expanding video poker hardware portfolio, the PeakBarTop will enhance any gaming venue. From taverns and lounges to small, mid and large resort-style casinos, the PeakBarTop will deliver IGT’s proven library of video poker content in a compelling and comfortable way. It features a curved 23-inch display and a range of other tech-advanced features, such as enhanced lighting and sound, a USB charging port, a comp-drink indicator and more.

Players will enjoy the PeakBarTop’s intuitive, sliding game menu configuration. With an effortless finger slide, players can peruse an expansive library of IGT video poker, keno and slot games. Because IGT leverages the Ascent platform for video-based content development, the company can offer customers a wide range of gaming experiences on the PeakBarTop. At G2E, IGT will showcase new versions of player-favorite IGT products such as Game King, Ultimate X Poker and Super X Pay poker, as well as never-been-seen video poker games on the PeakBarTop. For more information, visit IGT.com.

Empowering Casino Revenue Leaders

Analyze demand data, properly value customers and other revenue sources, and make more informed reinvestment decisions with Duetto.

A trusted revenue platform to: Unlock and action your data Maximize efficiency and productivity Grow your impact on the market

“We’re a drive market and that means you have a small booking window and move rooms really quickly. So, to identify those changes in real time and not wait another day to see the results or pull a report, makes a very big difference.”

Jesse Sturges

Director of Strategic Marketing

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2019 PROGRESSIVE PRODUCTS

The Alto Series GASSER CHAIR COMPANY • BOOTH 3016

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asser Chair Company is set to release the Alto Series, a gaming seating series designed for high volume customers, at this year’s Global Gaming Expo.

The Alto Series is a refined product with the right features at the right price, resulting in a gaming chair that ranks high above the rest. The Alto series takes advantage of Gasser’s modular designs and newly expanded Youngstown, Ohio manufacturing campus to create an unmatched seating experience at an unprecedented value.

Comfort comes naturally for the Alto, with a fully upholstered ergonomic back set at the perfect angle for long-lasting support. Gasser’s proven “Player’s Choice” plush foam seat adds additional comfort for instant luxury that will keep customers in front of their favorite machines.

Standard features include fully upholstered ergonomic back, two-piece easy-change seat for quick maintenance, and aluminum finger grip for ease of use. The Alto series is available in multiple slot stool, table game and poker configurations that can be customized to match your property’s aesthetics and customer expectations.

Stop by Gasser’s G2E booth, 3016/3216, to experience the comfort, or visit gasserchair.com for more information.

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G2E PREVIEW 2019

Infinity V55 Edge Pinwheel INCREDIBLE TECHNOLOGIES • BOOTH 4047

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ncredible Technologies (IT) is launching its latest product merchandising package utilizing the Infinity Edge.

The Infinity V55 Edge Pinwheel is IT’s unconventional answer to a standard carousel configuration, and it creates an instant feature bank that’s the first of its kind. Game cabinets are separated by Edge monitors, each angled to provide unprecedented player comfort and ease of access for casino floor service members, without disrupting play.

Available in banks of six and eight, the Pinwheel is the ideal solution to wrap unsightly columns as well as serve as a centerpiece for any gaming section.

Each Pinwheel bank plays custom content on the brilliant 4K Edge displays, and playlists are curated specifically for each individual property. Operators can easily change the content as themes are converted on the bank.

As with all Edge banks, operators are given the opportunity to also include custom content to advertise the property’s on-site amenities like player card programs, entertainment venues and dining.

For casinos looking to create a truly show-stopping bank, IT offers the chance to create section-branded attract video for a cohesive package that reiterates the casino brand and blends seamlessly with the property. The Pinwheel configuration entices players from every angle with continuous 4K video that demands attention.

Before the Edge’s introduction, casinos were left with costly signage packages or stagnant plexiglass wedges when seeking a better way to market games to their customers. With the introduction of the Edge, the possibilities are nearly infinite.

“Paired with powerful gaming content and a beautiful view from any angle, the Infinity V55 Edge Pinwheel is the innovative bank every slot floor needs,” says a company official.

For more information, visit itsgames.com.

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VISIT US AT G2E BOOTH #1941

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2019 PROGRESSIVE PRODUCTS

Sizzling Hot Spins

Link King MultiGame Progressive

INSPIRED ENTERTAINMENT, INC. • BOOTH 4130

ZITRO • BOOTH 4447

I

L

nspired’s advanced game feature Sizzling Hot Spins allows players to take their winnings or exchange them for extra Sizzling Hot Spins (or Super Sizzling Hot Spins) to try to win more.

The Sizzling Hot Spins feature is making its first North American landbased appearance in the Illinois VGT market, and is already available online in New Jersey. It also is a winner in Greece, where the feature made the Super Hot Fruits theme the No. 1 game.

Players who win four times their bet or more get a choice: take their winnings, or exchange them for Sizzling Hot Spins. If the player chooses Sizzling Hot Spins, the Sizzling Hot Spins play out across four sets of reels. If a stack of wilds appears, it will replicate to the remaining set of reels.

Players who win eight times their bet or more get an even better reward, with the opportunity to exchange their winnings for Super Sizzling Hot Spins (with more wild action).

Sizzling Hot Spins adds more excitement, offers players the chance to win more money, and is just plain fun—an innovative gambling twist that adds to the overall player experience.

For more information, visit inseinc.com.

ink King is the new multi-game progressive link of Bryke, Zitro’s video slot brand, that has found success around the world.

Link King has shown to be a transversal success by doubling and tripling house averages in the most prestigious casinos of the most diverse markets in the world. The multi-game progressive link comes with four game titles per machine: Asian Woods, Lady Dragon, Gods Land and Casino Mix. Each game is packed with features such as fixed wilds, expanded reels, giant symbols or sticky symbols, providing a variety of appealing gaming experiences to the player while increasing winning chances and maximizing excitement. Its symbol-driven four-level jackpot can be won via the extremely popular Link Bonus, which can be triggered either from base game or from free games.

Players love the thrilling picking bonus, in which the Mega jackpot is obtained by collecting the six Link King Balls. The Mini and Minor jackpots can be won several times, even during the same bonus round.

Link King is presented on Fusion, Zitro’s cutting-edge cabinet featuring an ultra-slim design allowing for more floor space. Its stunning bank presentation, including a highly sophisticated and ultra-sleek looking frameless sign with six 47-inch LCDs, supported by impressive graphics and beautiful sounds, makes Link King stand out on any casino floor.

For more information, visit zitrogames.com.

iTITO JCM GLOBAL • BOOTH 4039

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CM Global’s patented Fuzion technology is a breakthrough innovation that enables an endless variety of opportunities throughout the entire casino. At this year’s G2E, JCM will showcase a mobile transaction technology solution within Fuzion called iTITO, or Intelligent TITO. iTITO allows operators to expand existing cash and TITO transaction methods that players already enjoy, by enabling mobile iTITO transactions.

With iTITO, players can use their mobile phones to complete their buy-in and cash-out transactions at the EGM and redemption kiosks throughout a property. iTITO increases revenue opportunities by allowing the next generation of player a safe and secure “mobile wallet” experience with the proven security of their existing electronic TITO system. Once operators integrate the Fuzion system, they can add the JCM Mobile I/O NFC device into any EGM or kiosk. Using this NFC technology, the player’s mobile phone allows them to begin their gaming experience by securely initiating iTITO transactions.

Players can merge existing paper TITO tickets into the iTITO system sim-

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ply by taking a photo of the ticket with their mobile phone. Players can use Mobile I/O to buy in or cash out with the iTITO system at an EGM, or through Mobile I/O interaction with a redemption kiosk. iTITO tickets are then electronically linked to the player’s account and can only be accessed from the mobile devices associated with their account.

When the player is ready to complete the gaming experience, iTITO can be used at the kiosk to redeem the iTITO tickets for cash, or to deposit the funds back into the player’s preferred account.

Players are connected to their mobile phones. iTITO allows casinos to increase their connection with those players in a meaningful way, through a device that players are comfortable with. iTITO fulfills operators’ desire to keep both cash and TITO in play, while at the same time expanding transaction methods, giving players even more payment options. iTITO, Mobile I/O, and Fuzion combine the power of innovation with existing technology.

For more information, visit jcmglobal.com.

The Intelligent Casino Management System designed with Casinos in mind.

No games; Just systems Visit us @ Booth 1636

www.TABLETRAC.com | Table Trac, Inc. Baker Technology Plaza | 6101 Baker Road Suite 206 Minnetonka, Minnesota 55345 P: 952.548.8877 | PUBLICLY TRADED: TBTC

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Synkros

Rapid Thunder

KONAMI GAMING, INC. • BOOTH 1256

MERKUR GAMING • BOOTH 3353

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T

aming professionals and executives will encounter leading-edge solutions to reach, engage, understand, monitor and reward casino guests in the Synkros area of Konami Gaming, Inc.’s 2019 G2E display. The award-winning casino systems developer is presenting a top lineup of technology, including its SYNK Vision facial recognition, all-in-one Title 31 AML system SYNK31, and SynkConnect player mobile app.

SYNK Vision is a biometric player tracking solution that uses facial recognition to identify, rate and reward all players, regardless whether they are members of the established player loyalty program. It tracks players automatically based on their unique facial characteristics rather than requiring them to manually sign up or use a player’s tracking card.

When players with an existing account sit down at a slot machine or table game, SYNK Vision recognizes them and displays their name with a welcome message without any manual input. Or if the player has not registered a loyalty account, his or her biometric identity is assigned a personal anonymous account for ongoing engagement and tracking. This enables casino operators to truly see, analyze, rate and reward all “carded” and “uncarded” play activity on their floor for the first time.

Konami’s new SYNK31 is a comprehensive Title 31 Anti-Money Laundering (AML) system that allows permissioned Synkros administrators to gather, track, review and complete all AML requirements, including Multiple Transaction Log (MTL), Negotiable Instrument Log (NIL), Suspicious Activity Reporting (SAR), Currency Transaction Reporting (CTR), Know Your Customer (KYC) and more. It supports automated delivery of IRS forms, for maximum ease and efficiency.

In addition, SYNK 31 provides true case management, empowering administrators to compile all reporting, time-stamped notes, files documents, screenshots, photos, videos, and emails associated with a particular patron or incident in one spot.

Award-winning Synkros mobile technology will also be showcased at this year’s event. SynkConnect player mobile application is a “cardless” player tracking solution that empowers players to log in to any equipped EGM through the app and enjoy all the tools to manage their loyalty account from anywhere. These advancements and more will be available for guests to experience at the Konami booth throughout G2E 2019.

For more information, visit konamigaming.com.

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he announcement of the Rapid Thunder bonus feature, an in-built add-on to the Taco Tuesday, Land of Charms, Immortal Emperor, Immortal Princess, Baozang and Amulet of the Pharaoh game titles, has enhanced the Merkur Gaming Americas portfolio in an unique and truly dramatic manner.

Rapid Thunder’s free games phase is initiated when three of various scatter symbols appear during the player’s selected base game. The route to big jackpot wins is for the player to reveal and collect Rapid Thunder icons, highlighting game grid positions along the way with Rapid Thunder Halo symbols.

Collecting two vertical columns of Rapid Thunder Blocks (each vertical column filled forming a Rapid Thunder Block) wins the Mini jackpot, three Rapid Thunder Blocks win the Minor Jackpot, and so on, in search of completely filling the screen’s three-by-five grid with Rapid Thunder Blocks and thus winning the Max Grand big money prize of $10,000.

Rapid Thunder is an All-Prizes-Pay bonus feature. Players who win up to and including the Max Grand jackpot level have their wins paid cumulatively—meaning that, for example, a Grand-level winner can also win the Major, Minor and Mini jackpot prizes too, all paid together in one prize. Also, the player has multiple chances to win.

Each Rapid Thunder symbol that appears is rewarded with an additional free game: and thus more opportunities to win.

The free games feature continues until no more free games are won or until the maximum number of free games is achieved. With Rapid Thunder, wins come in multiples. Reaching the maximum of 35 Rapid Thunder free games is rewarded with the Max Grand jackpot and all of the any other associated prizes that have been won during the free games.

“The game has a jackpot bonus, and the jackpot bonus is the game,” says Merkur Gaming Americas CEO Charles Hiten (pictured).

planning architecture interior design

visit us at g2e: booth 3120 online at jcj.com or contact jeanne m. muscolino hospitality sector leader / business development manager 877.389.9395

jcj architecture is an employee owned company

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The Monte Carlo OLEA KIOSKS • BOOTH 1116

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he Monte Carlo is a modern approach to the player experience.

From managing loyalty programs and resort rewards to queue-busting and self check-in/check-out, the Monte Carlo Kiosk performs as great as it looks. The unit features two large LCD displays for touch and for digital signage applications.

With brilliant, programmable LED attract lighting to entice users and identify the purpose for the machine, the Monte Carlo is designed to help operators build their loyalty programs and make the overall casino experience more fun and efficient for players and resort guests.

The second 22-inch LCD monitor allows deployers to promote products and services, advertise special prices at food venues, encourage participation in drawings and more. Finish options and the customizable lighting schemes ensure the kiosks will stand out on bright, busy casino floors, and their compact footprint helps them fit into virtually any floor plan.

Consider a highly trafficked casino gift shop that employs three people to complete purchases. If selfcheckout kiosks were available, perhaps one or two employees would be liberated to walk the floor to answer questions, or even to help people check in at the front desk and provide higher-value customer interaction.

Merchandise Rewards RYMAX, INC. • BOOTH 3623

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perators are engaging players and increasing repeat play through the power of merchandise rewards.

From fashion to electronics, and cookware to sporting goods, Rymax offers an unmatched portfolio of over 15,000 products from 400 of the world’s most sought-after brands to motivate players of every level and of every generation.

Reward recipients can experience things in “the upside down” with the Polaroid Originals OneStep Stranger Things Edition camera. A homage to the popular show, this instant camera features a unique blue and red colorway and an extra bright flash for perfectly lit photos. With its retro-inspired design and 60day battery life, the camera is the ultimate addition to any adventure.

For more information on Rymax and to find a customizable solution, be sure to stop by Booth 3623 at G2E, or visit rymax.com.

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The full list of usage opportunities includes: • Helping players join the casino’s loyalty program, update their data and check on their next rewards • Queue-busting at onsite quick-serve or fast casual dining • Self-checkout at resort retail shops • Check-in/check-out at the hotel • Enabling guests to make reservations at the spa • Purchasing tickets for events and shows • Tournament sign-ups Monte Carlo Standard Specifications: • 22-inch touchscreen (16:9 or 16:10) • 22-inch LCD upper display monitor • LED attract lighting • Front-service access door • Dual security locks • Durable powder coat paint finish • High-volume cooling fan • Topple-resistant base plate with ability to bolt to ground The following optional components are available as well: • Ithaca Epic 950 printer • Ticket printer • Driver’s license scanner • DataCard CD800 card printer with open-card format • PC with service keyboard • 80mm thermal printer (coupon/receipt) • Stainless steel keyboard and trackball • Swipe-style credit card reader • Wi-Fi adapter

t

Light up your gaming floor with Blaze Blaze Roulette Blaze Sicbo

Blaze Baccarat

Blaze Benefits: •

Assists dealer accuracy

•

Highlights winning bets for added security

•

Stunning patented game animations

•

Acrylic or cloth layouts available

•

Entertain and inform players

Blaze Money Wheel

Blaze Craps

Take your gaming tables to the next level with Blaze See us at G2E Booth 4439

Find out more at www.tcsjohnhuxley.com

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Player Boutique SCIENTIFIC GAMES • BOOTH 1116

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cientific Games understands the importance of loyalty, special events and continuity program gifting in the casino promotional environment, and has created a truly unique solution for gifting to players. Introducing Player Boutique, the innovative marketing and gift fulfillment program featuring full integration to Scientific Games CMS systems and powerful visual delivery via the iVIEW 4 display directly at the slot game.

Player Boutique allows players to earn and redeem valuable rewards points right at the gaming machine via iVIEW or iVIEW DM. Not only does Player Boutique give operators the ability to allow players to select from a variety of gifts, the operator can also set a play or point earning qualification for the gifts.

Qualified players are able to visually see their progress towards gifts via a progress bar, which displays during the promotional period directly at the iVIEW 4. Gifts selected through Player Boutique are quickly and seamlessly delivered directly to the player’s designated address in only two days utilizing proprietary capabilities developed by Scientific Games and Initial Rewards Technology, fulfilled by Amazon (AWS).

No longer will patrons need to stand in long lines only to find out that the property has run out of stock. Casinos will have access to over 1.8 million items via Amazon with real-time inventory availability, and they will have the support of a 24/7 customer service team.

Player Boutique allows casinos the flexibility of offering gifting at any point of time with no constraints on inventory or product selection. Promotions are designed via the Elite Bonusing Suite and can be pushed to the casino floor in seconds via Scientific Games’ Web Content Manager and iVIEW solutions.

• Amazon Two-Day Prime delivery • Reduce or eliminate all inventory • Multiple gift selections per promotion • Over 1.8 million prize options available • No rainchecks or overstock issues Player Boutique Lite is a system-agnostic version, which allows casinos on other core systems to harness the power of Amazon fulfillment services. Casinos are given a unique web portal for their players to access for redemption via the web or mobile device. Casinos will have full access to Amazon’s complete inventory and Prime delivery services.

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Super Shufflers SHARK TRAP, LLC • BOOTH 5243

S

hark Trap, LLC recently received GLI certification for an extraordinary new line of functional, revolutionary, elegant and dependable table-top “Super Shufflers.”

The company will showcase its patented Combination Single-Deck and Double-Deck, Novelty-Game and Poker Super Shufflers in the booth of Aces Up, its distributor (5243), on live games throughout the G2E show.

Following years of development, including the University of Nevada, Las Vegas School of Engineering’s co-creation of the first pre-prototype shuffling apparatus, the Super Shufflers’ unique features will fundamentally change the methods that operators employ to mix and distribute cards.

At only 550 cubic inches (the smallest shufflers ever developed), Shark Trap sufflers feature the world’s only true random number generators (TRNG)—versus pseudo-random number generators (PRNG)—offering unparalleled protection that eliminates all slugs, peeks, coolers, camerabased, paper, machine manipulation and other scams, while making it impossible to have “missing cards” remain in their machines at the conclusion of a shuffle.

Super Shufflers are simple, sleek, low-profile, versatile, easy to operate, ergonomically advanced and competitively priced, and feature fewer than half of the moving parts found in other commercial shufflers.

In addition, the company’s patented “No Flash” delivery method on novelty games completely eliminates all hole card plays and once again will allow operators to safely offer certain novelty games that have been all but eradicated by advantage players in several jurisdictions.

Prior to Super Shufflers, there were three kinds of shuffling machines: “pseudo rifflers,” continuous shufflers and random-position machines.

Shark Trap’s Random Selection Shuffling method rapidly moves each card from random positions in unshuffled decks until shuffles are complete.

No final step is required to dispense cards from positions, shelves, slots or compartments into individual hands, and novelty games can be dealt immediately, while shuffling and dealing simultaneously.

Orders for delivery of the innovative Super Shufflers by early 2020 will commence at G2E. For more information, visit sharktrap.com.

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Aura Multi-Game Amphitheater Solution

Multi-Game Bar Top

SPINTEC GAMING TECHNOLOGY • BOOTH 2046

SYNERGY BLUE • BOOTH 2811

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O

he Aura product line is a Spintec’s highlight at this year’s Global Gaming Expo. Aura is the ultimate gaming solution for amphitheater setups, combining live, automated and virtual games in one seamless and enjoyable multigame experience.

Aura offers an outstanding gaming experience with user-friendly features and the right dose of adrenaline in every game. Players love Aura’s incomparable comfort, dedicated space for personal belongings and drinks, wide-screen and intuitive user interface and luxuriously soft natural materials, while the operators appreciate Aura’s customization options, modularity, compatibility, and stability.

Customization: Aura can be customized to visually fit the design of any casino. Operators can choose between a wide selection of natural materials and a broad spectrum of colors.

Modularity: With its modular design, Aura is easily upgradable, supports all technologies (automated, live and virtual) and multiple games (roulette, sic bo, craps, baccarat and blackjack).

Compatibility: Supporting both the SAS and VAN protocols, Aura is compatible with nearly any casino management system. In addition, Spintec’s R&D team can develop software support for any other major protocol.

Stability: The hardware and software boast an excellent stability and continuity of operation, minimizing the downtime as well as the maintenance time and costs.

Aura definitely keeps players in their seats, which drives to longer gaming sessions and consequently higher revenues for the operators.

For more information, visit spintec.si.

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perators can revitalize the bar-top experience with the latest multi-game offering from Synergy Blue.

Synergy Blue’s multi-game cabinet is reinvigorating the bar-top market with new types of games designed to attract and engage a new type of player.

The multi-game bar top is available with any of Synergy Blue’s touchscreen games, including favorites like Safari Match (now shortlisted for land-based product of the year by the Global Gaming Awards 2019), Candy Ca$h, Mahjong and more.

Synergy Blue’s bar-top design eliminates the need to modify the bar for placement, as it fits into any standard bar opening.

Casino bar patrons visit for all types of reasons. While many enjoy gambling, there are also those who visit just to hang out with friends. Often, while friends are gambling, these folks end up playing games on their phones for entertainment. Synergy Blue’s bar top is designed with these players in mind, offering exciting new and recognizable themes of play.

The new, multi-game bar-top cabinet offers styles to intrigue and entertain all types of players, including classics like video poker, as well as a library of new titles like Candy Ca$h and Mahjong. These casual, connect-three and match-style titles are designed with familiar game play and enticing graphics, reflecting the style of popular mobile games. Synergy Blue’s games add excitement and variety to the usual bar top, as well as a unique marketing element for operators.

All games are built on the HAWG platform (Hybrid Arcade Wagerbased Gaming), a patented and certified solution that blends GLI-11 compliant, skill- and chance-based gambling with the uninterrupted entertainment of mobile or arcade-style play. It’s the only platform that gives operators the option to choose a skill-influenced, or pure chance-based game version compliant with gambling regulations in their jurisdiction. The flexibility to choose means that all of the games in Synergy Blue’s growing library can be played in nearly any jurisdiction where traditional slots are legal.

Stop by Booth 2811 at G2E 2019 in Las Vegas.

# 1259

PAY DAY PROGRESSIVES – MAKE YOUR DAY! PAY DAY Progressive levels can be won in the base game at maximum bet for 5-10 symbol combinations.

At less than maximum bet and during the feature, fixed jackpot prizes are awarded.

First releases are Prized Panda™ and Prize of the Nile™ – but watch out for the growing number of PAY DAY titles!

Featured cabinet: PANTHERA™ 2.27 NOVOMATIC AMERICAS SALES LLC Phone: +1 224 802 2974 sales@novomaticamericas.com www.novomaticamericas.com

2019_094_PayDay_GGB_Trim.indd 1

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Sysco Simply Meatless Patty SYSCO • BOOTH 6429

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he plant-based, meatless burger patty is the latest offering from Sysco Simply, the company’s brand designed to enable Sysco’s customers to accommodate the growing consumer demand for varied dietary and lifestyle choices.

As a solution for the rising demand of plant-based products, the Sysco Simply patty is a vegan, non-GMO soy product with 18 grams of plantbased protein per serving.

Burgers represent the largest plant-based food service category, according to the NPD Group, a market research firm. Sysco’s patty meets the consumer demand for plant-based dishes—in Technomic’s 2017 Center of Plate: Seafood and Vegetarian Report, 49 percent of consumers stated they are likely to order dishes described as plant-based.

Fast facts about Sysco Simply Plant-Based Meatless Burger Patty: • Vegan • 18g of protein per serving • Gluten-free • Non-GMO soy • Sysco exclusive For more information, visit Booth 6429 or sysco.com.

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TYM Floor Performance TANGAM SYSTEMS • BOOTH 1830

A

global leader in table games optimization, Tangam Systems is trusted by some of the largest casinos to maximize profit and improve patron experience for over 5,600 tables in nine countries.

Tangam’s breakthrough software, TYM (Table-games Yield Management), optimizes spread planning, game-mix, and dynamic management for table games. TYM is the only software of its kind, and results in improved profitability, highly productive teams, and a better guest experience.

Tangam’s latest addition to the TYM suite of products, TYM Floor Performance, is the perfect example of a progressive product within the gaming industry because it challenges the status quo of how table games operations at all levels are traditionally run, to a more dynamic and data-driven culture. Operations managers are empowered with software tools to make better, faster decisions, both for future planning and in real time.

TYM Floor Performance makes complex table games data actionable to ordinary users, enabling managers run their businesses and drive performance improvements. It combines decades of table games operations expertise, software development, statistics, combinatorics and cutting-edge visualization technology. Complex table games data is turned into a simple and intuitive interface that offers new insights and yielding opportunities, for ordinary users, with a few clicks of the mouse.

A game changer for any casino operation, TYM Floor Performance users don’t need specialized analytics software or table games analytics experts to identify opportunities to improve financial or operational performance of table games. The module allows non-technical users to directly visualize the key financial and operational performance indicators directly on the casino’s floor map, and quickly drill down to the specific game, pit area or asset level to validate a decision to adjust the floor layout or game mix, or determine patron flow.

A first of its kind within the table games space, executives gain unprecedented insights to gain transparency and improve table games EBITDA. It replaces traditional static printed floor maps with more dynamic, interactive and current maps and KPIs, dramatically reducing the time it takes to make a floor optimization decision.

AREYOU

READY? Thef ut ur eoft abl egameoper at i onsi sher e!

Fi ndoutmor eaboutt hel at es taddi t i onst ot heBr a v o pr oduc tl i nes panni ngPi t , RFI D, Pok er , Cage&F ac i al Rec ogni t i on.

Genes i s Gami ng. c om

p. 26 ProgressiveProducts:Layout 1 8/28/19 2:49 PM Page 50

2019 PROGRESSIVE PRODUCTS

Roulette Progressive TCSJOHNHUXLEY • BOOTH 4439

L

ondon-based TCSJohnHuxley’s latest innovation is a flexible Roulette Progressive. A first-of-its-kind offering, the product offers an optional progressive bet that can be placed on a roulette table for an opportunity to win a combination of bespoke progressive, fixed and/or mystery jackpots. All of these jackpots can be customized to meet the needs and expectations of each operation, focusing on preferred hit frequencies as well as specific jackpots, their seed values and contributions.

The product provides follow-up potential to the ongoing success of TCSJohnHuxley’s blackjack and poker progressive offerings. There has never been a successful roulette progressive available that provides high levels of excitement as well as multiple customizable independent progressive jackpots, incorporating both event-based and mystery wins, according to the company.

TCSJohnHuxley’s Roulette Progressive allows the player to wager an “in it to win it” progressive wager which, once locked in, gives the player access to a variety of potential incremental individual, community and mystery progressive jackpots as well as fixed payouts. All jackpots are independent, so even if the top prize is won, the other meters are not affected and do not reset. This keeps the excitement building and players at the table for longer.

The world launch of the Roulette Progressive recently took place at Tsogo Sun’s flagship operation Montecasino in Johannesburg, South Africa, to much fanfare.

For more information, visit tcsjohnhuxley.com.

50

G2E PREVIEW 2019

FreedomPlay Wireless Flashboard VIDEO KING • BOOTH 3030

V

ideo King has introduced FreedomPlay, a customizable, wireless bingo flashboard, using state-of-the-art gaming technology. Touted as the next generation of digital flashboards, FreedomPlay is a cost-effective solution to traditional wallboards.

Ideal for multimedia presentations and promotions, FreedomPlay includes seven flashboard themes, dynamic imagery, flashing last number called, configurable layouts and other novel features, all designed to captivate the crowd. Easy to install, it includes software and a small device that plugs into each TV. Free from excess wiring, equipment and maintenance costs, it can be displayed as session bingo or Bonanza board, on any make, model, dimension and number of televisions, with an HDMI port, standard for video transmission.

“FreedomPlay offers our customers a whole new player experience, giving them the freedom to do what they want,” according to Peggy Hansen, Video King’s regional sales and bingo hall equipment manager. “The graphics, with better-quality animation, are a big portion of its appeal, offering a high-definition view of the board.”

Other unique features include spinning bingo cards, last 10 balls called, winner notifications and other fun elements, including “Champ,” the product’s canine mascot, who makes random appearances across the screen.

“For more variety, customers also have their choice of the following flashboard themes: Max Contrast, Inverted, Traditional, Classic, 5-Color, Flowers and Shamrocks—so they’re not locked into just one scenario,” she added. In addition, customers can add their own logos and scrolling message to display across the screen, whether promotions, daily specials or other important announcements, which can be edited in real time at the hall level.

FreedomPlay installs on all consoles, equipped with Video King’s PowerPlay software, meeting minimal requirements. It can also be hard-wired.

Customers will provide their own TVs. The total entertainment package, the FreedomPlay flashboards can also be used for TV programs, by switching the source input on the remote control, and/or for in-hall advertising and other forms of entertainment to generate more revenue for their hall.

For more information, visit videokingnetwork.com.

Lucky Roulette™ an immersive new roulette game that features an automated roulette wheel with evocative dynamic projection imaging. Lucky Roulette is a threedimensional visual experience that combines the appeal of a traditional roulette wheel with interactive graphics sure to heighten anticipation and enjoyment.

At G2E 2019 Booth# 2659, Lucky Roulette breaks from its standard 8-station configuration with an unusual layout of Lucky Roulette that allows for remote viewing and showcases the product’s full capabilities.

Contact an Aruze Account Executive today!

SALES@ARUZE-GAMING.COM • +1 (702) 361-3166 • WWW.ARUZEGAMING.COM

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2019 G2E FLOOR MAP

Aruze Gaming America Inc.

Novo omatic AG 1259

Konami Gaming, Inc.

2459

APEX Pro-Gaming ng A.S.

IGT 3659

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Euro Games Te echnology (EGT)

Merkur Gaming

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Casino Technology 2050

Alfastreet Gaming

Win Systems

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Zitro

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Gaming Arts, LLC

Spintec

Interblock Gaming

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Aristocrat Technologies 1 1941A

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JCM Global

Eclipse Gaming

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SECURITY & SURVEILLANCE

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Scientific Games Corporation

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G2E RECOMMENDATIONS BOOTH

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REGISTRATION KIOSKS

BO

OT

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BASSANO NO AGAA Office ce 26001

VERONESE Education Attendee Lounge 2501

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Education Office

2504 Speaker Green Room

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52

G2E PREVIEW 2019

G2E Education Rooms

SANDS EXPO-UPPER LEVEL LAS VEGAS, NEVADA

REGISTRA RATION

p. 52 Map:Layout 1 8/28/19 3:18 PM Page 53

HALL D

GLOBAL GAMING EXPO G2E 2019

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SANDS EXPO & CONVENTION CENTER 201 E. SANDS AVE., LAS VEGAS, NV

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HE VENETIAN BALLROOM UP TO GRAND CANAL SHOPS

UP TO GRAND CANAL SHOPS

ation ndee nge

01 n Office

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ERONESE

TITIAN

BELLINI

G2E Education Rooms

G2E Education Rooms

aker Room

05

2019 G2E PREVIEW

53

p. 54 Exhibitors:Layout 1 8/28/19 2:56 PM Page 54

2019 G2E EXHIBITOR DIRECTORY

2019 Exhibitor DirectorydirEctory Exhibitor 1Xaffiliates Limted . . . . . . . . . . . . . . . . . . . . . . . . . . .5234 A.J.R. Equities, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2213 ABA Lock Mei Lock & Security . . . . . . . . . . . . . . . . .3318 Abbiati Casino Equipment S.r.l. . . . . . . . . . . . . . . .3423 Access-IS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3826 Aces Up Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5243 ACS PlayOn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2020 Action Packed Gaming Products . . . . . . . . . . . . . .3514 ADATA Technology Co., Ltd. . . . . . . . . . . . . . . . . . . .1324 Adept Consulting Services, Inc. . . . . . . . . . . . . . . .1735 Adlink Technology . . . . . . . . . . . . . . . . . . . . . . . . . . .1423 Advanced Micro Devices, Inc. . . . . . . . . . . . . . . . . .3814 Advansys DOO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1223 Advantech Corp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3849 Aerocom Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . .4013 AGEM-Association of Gaming Equipment Manufacturers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3700 Agilysys Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3800 AGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1253 Aimtron . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3316 AlfaStreet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2448 Alpha Display Co., Ltd. . . . . . . . . . . . . . . . . . . . . . . . .3526 Alpha Video & Audio . . . . . . . . . . . . . . . . . . . . . . . . .2726 Ambra Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2320 Amelco UK Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6027 American Engineered Products . . . . . . . . . . . . . . .1316 Apacer Memory America Inc. . . . . . . . . . . . . . . . . .5433 APEX pro gaming a.s. . . . . . . . . . . . . . . . . . . . . . . . . .3359 ARB Labs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3833 Aristocrat Technologies, Inc. . . . . . . . . . . . . . . . . . .1133 Aroma Impressions . . . . . . . . . . . . . . . . . . . . . . . . . . .1418 AromaTech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4206 Arrivalist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3512 Arrow International Inc. . . . . . . . . . . . . . . . . . . . . . .4033 Aruze Gaming America Inc. . . . . . . . . . . . . . . . . . . .2659 ASAI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3430 Asia Live Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1416 ASRock Industrial Computer Corporation . . . . .3025 AstroSystems Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1220 At Work Uniforms . . . . . . . . . . . . . . . . . . . . . . . . . . . .3516 Aurify Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1816 Axiomtek Co., Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1233 BCM Advanced Research . . . . . . . . . . . . . . . . . . . . .1835 Berg Company, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . .4007 Bestech Corporation . . . . . . . . . . . . . . . . . . . . . . . . .3033 BetConstruct . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4818 Betgenius Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4023 Betinspire LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5320 Betson Imperial Parts & Service Co. . . . . . . . . . . .2835 54

G2E PREVIEW 2019

Better Collective . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5822 Beverage Solutions Group . . . . . . . . . . . . . . . . . . . .6235 Blazesoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2736 Bluberi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2440 BMM Testlabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4408 BNP Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5439 Bravo Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2816 Brill Hygienic Products Inc. . . . . . . . . . . . . . . . . . . .2237 BTX Global Logistics . . . . . . . . . . . . . . . . . . . . . . . . . .4112 Buyers Edge, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5829 BYA Group SA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1326 Camlock Systems Inc. . . . . . . . . . . . . . . . . . . . . . . . . .3816 Cammegh Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2026 Captec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5919 Carmanah Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4301 Cash Process Solutions, Inc. . . . . . . . . . . . . . . . . . . .4410 Casino Careers LLC . . . . . . . . . . . . . . . . . . . . . . . . . . .3513 Casino City Press . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5443 Casino Digital Signs . . . . . . . . . . . . . . . . . . . . . . . . . .5435 Casino Essentials LLC . . . . . . . . . . . . . . . . . . . . . . . . .3818 Casino Money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3404 Casino Technology . . . . . . . . . . . . . . . . . . . . . . . . . . .2050 CasinoTech . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1226 Cawley Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2735 CCT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1435 Ceronix Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1635 Chetu Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3035 Cintas Corp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1235 CIS Technology Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . .2336 Codespace Gaming Inc. . . . . . . . . . . . . . . . . . . . . . . .3211 Cole Kepro International LLC . . . . . . . . . . . . . . . . . .3036 Commercial Solutions JFR S.A. de C.V. . . . . . . . . .3817 Computer Betting Company GmbH . . . . . . . . . . .3510 Continent 8 Technologies . . . . . . . . . . . . . . . . . . . . .5020 Cooper Levenson Attorneys at Law . . . . . . . . . . .4303 CountR GmbH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4200 Crane Payment Innovations . . . . . . . . . . . . . . . . . .4025 Cummins Allison . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4830 Cuningham Group Architecture . . . . . . . . . . . . . . .3506 Custom America Inc. . . . . . . . . . . . . . . . . . . . . . . . . .3020 D&T Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1820 DataRobot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4107 Delta Five Systems, LLC . . . . . . . . . . . . . . . . . . . . . . .4004 DFI Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2616 Digitain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5429 DigiWheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5430 DiTronics Financial Services . . . . . . . . . . . . . . . . . . .3616 DoorPRO Doorstops . . . . . . . . . . . . . . . . . . . . . . . . . .5838 DR Gaming Technology . . . . . . . . . . . . . . . . . . . . . . .4405

DreamSeat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2924 Duetto Research, Inc. . . . . . . . . . . . . . . . . . . . . . . . . .4000 Eclipse Compliance Testing . . . . . . . . . . . . . . . . . . .2737 Eclipse Gaming Systems LLC . . . . . . . . . . . . . . . . . .2840 eConnect Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3710 Effinet Systems Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . .1419 Eigen Development Ltd. . . . . . . . . . . . . . . . . . . . . . .2236 Elite Gaming Technologies Inc. . . . . . . . . . . . . . . . .3230 Elite Gaming USA . . . . . . . . . . . . . . . . . . . . . . . . . . . .1836 EML Payments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3416 Engaged Nation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1623 E-Seek Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4003 e-Shark S.r.l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5438 Euro Games Technology (EGT) . . . . . . . . . . . . . . . .2452 Everi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1150 Experiture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2413 EYEQMGM Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1823 EYL Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3310 FABICash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1632 Fair Market Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6031 Fantalooks Co.,Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . .3819 FBM S.A.R.L. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2844 Fiplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2018 First Data Corporation . . . . . . . . . . . . . . . . . . . . . . . .3406 Fortunet Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3307 Four Winds Interactive . . . . . . . . . . . . . . . . . . . . . . . .3909 Fujian Newland Auto-ID Tech. Co.,Ltd. . . . . . . . . .3913 Gable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3809 Galaxy Gaming Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . .4016 Gambee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1850 GamblingCompliance . . . . . . . . . . . . . . . . . . . . . . . .3611 Gamblit Gaming, LLC . . . . . . . . . . . . . . . . . . . . . . . . .4423 Game Media Works . . . . . . . . . . . . . . . . . . . . . . . . . . .3310 Game On Chip Company LLC . . . . . . . . . . . . . . . . .4201 GameCo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2609 GameCo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5034 Gamesman . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1430 Gaming Analytics . . . . . . . . . . . . . . . . . . . . . . . . . . . .5440 Gaming Intelligence . . . . . . . . . . . . . . . . . . . . . . . . . .4103 Gaming Laboratories International LLC . . . . . . .4430 Gaming Partners International/GPI . . . . . . . . . . .4433 Gaming Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2623 GamingArts LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4449 Ganlot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3026 Gary Platt Mfg. Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . .2618 Gasser Chair Company Inc. . . . . . . . . . . . . . . . . . . .3016 Gasser Chair Company Inc. . . . . . . . . . . . . . . . . . . .3216 General Touch Co., Ltd. . . . . . . . . . . . . . . . . . . . . . . .3917 Genesis Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2223

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GeoComply USA Inc. . . . . . . . . . . . . . . . . . . . . . . . . .4835 Giesecke & Devrient America Inc. . . . . . . . . . . . . .4216 GIG Central Services Ltd. . . . . . . . . . . . . . . . . . . . . . .2820 Global Gaming Business . . . . . . . . . . . . . . . . . . . .3701 Global Payments Gaming Services . . . . . . . . . . . .4411 Glory Global Solutions Int Ltd. . . . . . . . . . . . . . . . .2220 Google LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4101 Grand Vision Gaming, LLC . . . . . . . . . . . . . . . . . . . .2419 Graphic Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1323 Grover Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1626 GT Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3626 GTconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3841 GTT Co., Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2535 Guangzhou Time-Space Animation Technology . .2716 Harrah Hotel College, University Of Nevada, Las Vegas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3413 HBG Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3807 Highlight Games Limited . . . . . . . . . . . . . . . . . . . . .1630 Hillever Technology Corporation . . . . . . . . . . . . . .1320 Holy Grail Technologies, Inc. . . . . . . . . . . . . . . . . . .3323 Hospitality Wear . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2611 House Advantage . . . . . . . . . . . . . . . . . . . . . . . . . . . .3843 Huai I Precision Technology Co. Ltd. . . . . . . . . . . .3023 Human Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3213 Hwasung System Co., Ltd. . . . . . . . . . . . . . . . . . . . .2711 I-5 Design & Manufacture Inc. . . . . . . . . . . . . . . . . .3236 iBASE Gaming Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . .1536 IDScan.net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3812 IGT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3659 Illuminated Trees/Lenasi Furniture . . . . . . . . . . . .5543 IMG Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3435 Imprint Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5831 INAG Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3207 Incredible Technologies Inc . . . . . . . . . . . . . . . . . . .4047 Indian Gaming Magazine . . . . . . . . . . . . . . . . . . . . .3811 Infinite Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . .3426 Innovation Lab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5833 Inspired Entertainment Inc. . . . . . . . . . . . . . . . . . . .4130 Intelity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3212 Interblock USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1239 International Currency Technologies Corp. . . . .3325 IT Casino Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . .4111 Jackpot Digital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2216 JCJ Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3120 JCM Global . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4039 JVL Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2032 Kallop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3926 Kambi Services Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . .2230

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2019 G2E EXHIBITORS

Exhibitor dirEctory Kangwon Land, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . .2830 Kejieda Amusement Equipment Manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2118 Key Systems Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5529 Konami Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1256 Kortek Corp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2630 Kronos Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2636 Kuo Kau Paper Products Co., Ltd. . . . . . . . . . . . . . .3225 KYTronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3916 Lehigh CustomFit . . . . . . . . . . . . . . . . . . . . . . . . . . . .6029 LG Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4008 Lil' Orbits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5931 Long Rui International Co., Ltd. . . . . . . . . . . . . . . .5819 Lynn Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2919 Lytepost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5530 Matsui America Inc. . . . . . . . . . . . . . . . . . . . . . . . . . .4100 Mazooma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5421 Meridian Tech d.o.o. . . . . . . . . . . . . . . . . . . . . . . . . . .5026 Merkur Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3353 MGR Seating Technology Inc. . . . . . . . . . . . . . . . . .2023 Micone Staffing Resources . . . . . . . . . . . . . . . . . . . .4104 Micro Gaming Technologies Inc. . . . . . . . . . . . . . .1941 MicroFirst Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . .1517 MIMO LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2626 Moniko d.o.o. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1937 Morse Watchmans Inc. . . . . . . . . . . . . . . . . . . . . . . . .2436 Patir Casino Seating . . . . . . . . . . . . . . . . . . . . . . . . . .3835 Patir Casino Seating . . . . . . . . . . . . . . . . . . . . . . . . . .4135 My Pillow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5839 nano Vo Sp.z o.o. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3635 Nanoptix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2036 NEC Corporation of America . . . . . . . . . . . . . . . . . .2030 NeoGames S.a.r.l . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3420 New Sun Yu Enterprises Co, Ltd. . . . . . . . . . . . . . . .3226 NexGen Technology . . . . . . . . . . . . . . . . . . . . . . . . . .1826 Next Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1230 Nidec-Sankyo America Corporation . . . . . . . . . . .3911 NIGC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4005 Nippon Primex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2612 Norwegian Cruise Line . . . . . . . . . . . . . . . . . . . . . . .3412 Novomatic AG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1259 NRT Technology Corp. . . . . . . . . . . . . . . . . . . . . . . . .4046 OdorStop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2824 Omaha Steaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6129 Optimove (Mobius Solutions Ltd.) . . . . . . . . . . . . .3637 Oracle America Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . .2035 Oryx Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2450 Oser Communications Group . . . . . . . . . . . . . . . . .3408 Overlay Gaming/Poker Atlas . . . . . . . . . . . . . . . . . .3235 Paokai Electronics Enterprise Co, Ltd. . . . . . . . . .3123 56

G2E PREVIEW 2019

Patriot Gaming & Electronics . . . . . . . . . . . . . . . . .3219 Paysafe Holdings UK Ltd. . . . . . . . . . . . . . . . . . . . . .2808 PDS Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1436 Peripheral Dynamics Inc. . . . . . . . . . . . . . . . . . . . . .2537 Planet Bingo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4208 Play More Yo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2613 Playersoft Technologies . . . . . . . . . . . . . . . . . . . . . .3209 Playport Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2712 Playtech Software Limited . . . . . . . . . . . . . . . . . . . .5323 Poker Racebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3418 Pragmatic Solutions Limited . . . . . . . . . . . . . . . . . .3410 Primero Games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1336 Probability Gaming . . . . . . . . . . . . . . . . . . . . . . . . . .1318 Protech Systems Co., Ltd. . . . . . . . . . . . . . . . . . . . . .3223 Pyramid Technologies Inc. . . . . . . . . . . . . . . . . . . . .1325 Quixant PLC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2040 Real Time Networks . . . . . . . . . . . . . . . . . . . . . . . . . .3827 Reldom Corp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2635 Royal Caribbean International . . . . . . . . . . . . . . . .3414 RSM US LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1936 Rymax Marketing Services . . . . . . . . . . . . . . . . . . . .3623 SBC Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5925 SBTech Malta Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4113 SBTech Malta Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . .4211 SCA Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1216 Scientific Games Corporation . . . . . . . . . . . . . . . . .1116 See's Candies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5830 SFB Logitel Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2235 Signature Systems . . . . . . . . . . . . . . . . . . . . . . . . . . .2713 Silicon Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1518 Skechers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1930 Skilrock Technologies Pvt. Ltd. . . . . . . . . . . . . . . . .2016 Slot-Tickets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2435 Smart Bar USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3726 Smart Chip Tray Inc. . . . . . . . . . . . . . . . . . . . . . . . . . .5248 SmartSoft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3610 SoftQuo Holding Ltd. . . . . . . . . . . . . . . . . . . . . . . . . .4418 Spectra by Comcast Spectacor . . . . . . . . . . . . . . . .2614 Speedy Sweep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5929 Spintec d.o.o. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2046 Sportnco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5023 Sportradar AG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3602 Spotted Feather Ltd. . . . . . . . . . . . . . . . . . . . . . . . . .6233 Steelman Partners . . . . . . . . . . . . . . . . . . . . . . . . . . .4823 STIC Financial Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2819 Stonecarpet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5441 Stylegame SRL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2430 Subway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6229 Superbook USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2808 SupraCut Systems International . . . . . . . . . . . . . . .5938

SuzoHapp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4233 Synergy Blue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2811 Sysco Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . .6462 Table Trac Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1636 Taiwan Electrical & Electronic Manufacturers Association . . . . . . . . . . .2826, 3023, 3223, 3324, 3325 Tangam Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1830 Tatung Company of America Inc. . . . . . . . . . . . . . .3823 TC Millwork Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2410 TCSJohnHuxley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4439 TekVisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4204 The Bright Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3311 The Buzz Companies . . . . . . . . . . . . . . . . . . . . . . . . .1516 The Conexus Group . . . . . . . . . . . . . . . . . . . . . . . . . .5825 The Producers Group . . . . . . . . . . . . . . . . . . . . . . . . .4204 The UNLV Boyd School of Law . . . . . . . . . . . . . . . .5445 Three Way Roulette . . . . . . . . . . . . . . . . . . . . . . . . . .5245 Touch Dynamic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3907 Tovis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1424 TransAct Technologies . . . . . . . . . . . . . . . . . . . . . . . .2423 Trustly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4105 Twisted Booking/Chubby Checker . . . . . . . . . . . .6038 TYC Tong Yu Corp. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3224 Ultraviolet Devices Inc. . . . . . . . . . . . . . . . . . . . . . . .4006 United Food Group . . . . . . . . . . . . . . . . . . . . . . . . . . .6329 United States Playing Card Company . . . . . . . . . .3613 Unity Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . .1832 University Of Nevada, Reno Gaming Management Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3517 Veridocs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3336 Victor-Strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3813 Video King Gaming Systems (VKGS) LLC . . . . . . .3030 VideoPoker.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5249 VizExplorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3630 VNE Produzione Srl . . . . . . . . . . . . . . . . . . . . . . . . . . .3539 VSR Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1616 We Create Entertainment . . . . . . . . . . . . . . . . . . . . .2116 Wells-Gardner Technologies, Inc. A Subsidiary of HT Precision Technologies, Inc. . . . . . . . . . . . . .3830 Wild Bill's Olde Fashioned Soda . . . . . . . . . . . . . . .6231 Wilkin Marketing Ltd. . . . . . . . . . . . . . . . . . . . . . . . . .5434 Win Technologies Limited . . . . . . . . . . . . . . . . . . . .2848 Winners Massage LLC . . . . . . . . . . . . . . . . . . . . . . . .3439 Wirecard Technologies GmbH . . . . . . . . . . . . . . . . .4011 Witek System Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . .3518 Xiang Shang Games Co., Ltd.(XSG) . . . . . . . . . . . .2416 Yogonet.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5246 Zitro, SÃ rl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4447 Zuum Limited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3450 Zytronic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1335

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Super Suppliers Companies helping to manage sports betting operations at casinos are front-and-center at G2E

By Dave Bontempo

S

ports betting has been the buzzword at G2E the last several years, and now that it’s fully legal in the U.S., dozens of companies are vying for a piece of the pie. Casinos have a real need for expertise in sportsbook operations, since most of them outside Nevada haven’t had any experience in accepting bets.

Global Gaming Expo is the perfect opportunity for sports betting companies to demonstrate their products and services to potential clients, and the G2E conference program will focus on many cuttingedge ideas and innovative developments.

But the leading sports betting suppliers have already gotten a jump on the game, and can provide understanding of the market as it grows and develops.

In-Game Action IGT has the back-end technology that processes bets and connects all the information on the betting channels (over-the-counter, mobile, kiosks, etc.). The company has joined forces with outfits like DraftKings and FanDuel, which have customer-facing services like odds-making.

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One of IGT’s contributions to this space is the Miosk, technology powering mobile kiosks that states are likely to adopt. Just as individual televisions help customers follow their favorite tracks at a book, Miosk will let them bet right at their seats. It provides the technology of sports betting inside a device like an Android or tablet. Miosk can be installed on the edges of an armchair, for instance.

IGT mobile-kiosk technology enables cash betting on personal mobile devices within casino sportsbooks. Casinos can maximize their sports betting revenues without big investments in self-service terminals.

Miosk uses sports betting vouchers with the same or higher level of security, auditability and control as TITO does for slots and single-transaction bet slips do for self-service and OTC sports betting.

Miosk was slated for a field trial early in July in Mississippi with widespread deployment before the football season. IGT officials believe it can address an overlooked aspect of the wagering menu.

“In-play betting is significant, but not nearly as big as it should be,” says IGT Vice President of Sports Betting Charles Cohen. “It takes too long to place a bet, even if you have a self-service kiosk, because you still have to get up and go to the machine. There are a lot of forecasts out there about how big the sports-betting impact will be. I’m not a forecaster, but every prediction I see has a lot of zeroes.”

IGT continues its role as a prominent early force in the post-PASPA world. The company forged tech agreements not only with FanDuel and Draft Kings but other brands, including MGM and Boyd. It powered the first lottery to add sports betting in Rhode Island, has gained deployment in six regulated states, and thrived with its PlayDigital omni-channel PlayShot sports betting platform, a market-ready solution for operators looking to enter the U.S. sports betting market.

The “50-state solution” emerged in 2018 as the leading B2B sports betting platform, and is leveraged by commercial, tribal, lottery and racetrack operators.

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Open Season

Enjoying a Big Year

Scientific Games also has a significant footprint in the sports-gaming realm.

For operators who need a full-service, managed sportsbook, OpenSports technologies work together as one to create a virtual plug-and-play solution.

In particular, Open Accelerate is a great benefit to those customers.

Scientific Games takes on the daily aspects of running a sportsbook, leveraging expertise of global teams with many years of combined sportsbook experience to maximize impact for operators.

Further underpinning the strength and growth of OpenSports, Scientific Games will showcase its Match HQ scoreboards feature at G2E. Match HQ packages event updates, game scores, betting information and more to give players a 360-degree view of the operator’s sports betting offerings. Also on display will be self-service betting terminals tailored for the U.S. market, and a retail companion app that bridges the gap between retail and online for sports bettors.

Scientific Games’ OpenSports product suite allows operators to select the technologies and solutions that will best serve their audience and drive engagement with their sportsbooks.

• OpenBet remains the core sports betting technology solution, the backbone for sportsbook operations, using Scientific Games’ proprietary betting engines tested for scale in global sporting events.

• OpenPlatform provides world-class, fully compliant player account, wallet services and functionality.

• OpenTrade, powered by Don Best Sports, offers 360-degree managed trading services including pricing, odds and feeds.

• OpenEngage powers sportsbook operators with player-focused flexible and innovative interfaces for digital (mobile apps, mobile web and desktop) and retail (SSBT, EPOS and Content Display).

• OpenAccelerate helps operators implement, manage and run their day-to-day sportsbook business. A team of experienced industry personnel designs and executes critical strategy to drive acquisition, retention and player engagement.

Kambi is a provider of premium sports betting services to licensed B2C gaming operators. Its services encompass a broad offering from front-end user interface through to odds-compiling, customer intelligence and risk management, built on an in-house-developed software platform.

Kambi’s customers include 888 Holdings, ATG, DraftKings, Greenwood Gaming & Entertainment, Kindred Group, LeoVegas, Mohegan Gaming & Entertainment and Rush Street Interactive.

Kambi’s prosperous 2019 included its announcement that it had entered into an exclusive, long-term sportsbook partnership agreement with Penn National Gaming Inc., the largest regional gaming operator in North America.

Penn National, which operates more than 40 gaming facilities across 19 states, will integrate the Kambi Sportsbook platform ahead of an onproperty and online rollout in jurisdictions with active sports betting legislation. Legal sports bets are currently active or pending in at least eight states where Penn National operates a gaming property.

The first launches in the Kambi-Penn National agreement were scheduled to take place in Q3 2019, initially focusing on Penn National’s brickand-mortar casinos in Iowa and Indiana, with online to follow in 2020.

The deal gives Penn National access to Kambi’s highly flexible and empowering technology, enabling the operator to develop a proprietary frontend and differentiated sports wagering experience. Penn National also selected Kambi for its multi-channel capability, expertise in trading and risk management, record of delivery and commitment to integrity and corporate probity.

The agreement with Penn National represents Kambi’s fourth customer signing in 2019, following partnerships with mybet, Mohegan Gaming & Entertainment and BetWarrior. Kambi recently delivered another U.S. market first when it processed New York’s first legal sports wager at Rivers Casino & Resort Schenectady.

2019 G2E PREVIEW

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Stream Engine

Smart Data Solutions

BetConstruct is an international online sports betting and data provider.

As a leading technology provider to the betting industry, BetConstruct offers its partners the opportunity to benefit from exceptional video streaming packages.

The company’s Live Sports Video Streaming is a great feature supporting the global sports events, and an excellent tool for enhancing player engagement, company officials say.

BetConstuct has been providing video streaming to its operators for about six years. The company offers 11,500 unique live videos per month including more than 9,000 esports. Its sports coverage includes 15 types of sports, including futsal, basketball, volleyball, table tennis, Handball, Mini Football, Ice Hockey, Beach Soccer, Beach Volleyball, eFootball, eBasketball, Mortal Kombat and Street Fighter.

The Feed Construct video streaming package is supported in both desktop and mobile channels, and is available for all kinds of solution types, including operators doing white-label, turnkey or API operations.

Founded in 2000, Betgenius is a leading provider of sophisticated data-driven software to regulated sportsbook operators. Its multi-award-winning technology is built to help partners maximize their performance through a turnkey platform, outsourced trading and digital marketing solutions.

Betgenius’ bespoke solutions empower operators to take total control of their brands and trading strategies in order to create unique propositions, drive operational efficiency and boost profits.

According to company documents, Betgenius employs more than 1,000 staff globally, including more than 100 in the United States and 300 in Latin America.

The company says it is the world’s leading in-game specialist, working with more than 150 operators to provide real-time odds across all major sports.

The Genius Sports Media division provides betting and gaming brands with a whole suite of digital marketing services to personalize their ad campaigns. The company works with more than 100 gaming brands.

Among its major professional-sports league partners are the NBA, NCAA and Premier League in a total of more than 500 leagues and federations.

Casinos have a real need for expertise in sportsbook operations, since most of them outside Nevada haven’t had any experience in accepting bets.

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Play Ball!

The dawn of a lucrative sportswagering era builds anticipation for the G2E SportsBetting Symposium eaders from all walks of the ascending legalized sports betting industry— bookmakers, vendors, regulators and operators—will energize a high-profile industry summit at the G2E Sports-Betting Symposium.

What better time to assemble this power-brokering lineup than in the middle of the NFL and college football seasons, baseball playoffs and the launch of another NHL campaign?

Sports betting was delayed by years of legal wrangling with professional sports franchises before being enabled by the courts in 2018. This stage will include officials who have launched innovations, handled regulations, upgraded security and otherwise fast-tracked the post-PASPA world.

Technology converging with online capabilities and the in-game wagering phenomenon have elevated the capabilities of legal wagering. The results, coupled with the race to produce the next hot product, will enliven this gathering of industry allstars.

The seminar’s lineup is full of winners.

Here are just some of them. These sessions are tentative and subject to change. For upto-date information on times, dates and speakers, please view the G2E app.

L

October 15

October 15

11 a.m. – Noon, Special Events Stage

3:00 p.m. – 3:45 p.m., Special Events Stage

Federal, Tribal and State Specific Update on Sports Betting Rollout in USA

Risk Management and Responsible Gaming

Relations, American Gaming Association

This session will cover mission-critical information on the management of risks related to operating online gambling products and, in particular, sportsbetting products. Topics include covering consumer and business-related risks, and a research collaboration to identify and address those risks. Consumerrelated risks involve a focus on gambling addiction/responsible gambling, customer verification and data protection. Tools, policies and programs and their implementation will be analyzed.

Business-related risks include prevention of matchfixing, fraud and money laundering. Methods to address them include evidence-based identification of risk for gambling-related problems and using empirical findings and evidence-based tools to inform employees and the general public about safer internet gambling and sports wagering. The pathforward segment includes modeling the promise of academic-industry partnership.

Speakers Vic Salerno, President, USBookmaking Lt. Robert Wallace, Deputy Director, Delaware

Speakers Debi LaPlante, Director, Division on Addiction;

Hot topics include Delaware’s conservative approach to implementing single-game sports betting (limited venues/providers), which built on the existing parlay sports betting structure. What could it mean for mobile/online sports betting still under consideration? The keys to successful implementation of sports betting—clear regulations, background/licensing, training, and proper supervision—also will be analyzed. This session offers an intensive look at the crossroads of sports betting, government relations and regulations. Parlays and mobile-sports wagering are considered valued wild cards in the gaming horizon. Maximizing their impact will be essential to gaming operators.

Moderator Chris Cylke, Vice President of Government

Division of Gaming Enforcement

October 15 2:00 p.m. – 2:45 p.m., Special Events Stage

Post PASPA: Efficient and Secure Payment Strategies Post-PASPA sports betting is accelerating in the U.S. and, as additional states continue to regulate the vertical, operators are realizing the importance of developing a broad and streamlined payment strategy to maximize player acquisition and retention. Join a team of experts from Golden Nugget, Paysafe, Visa and Worldpay to discuss the major payment challenges to date, players’ payment preferences (credit cards, digital wallets, prepaid online cards, and online cash), current trends, and updates on fraud and risk. The panel will forecast what’s next for U.S. iGaming and the payments space in 2020 and beyond.

Moderator Joseph Pappano, Senior Vice President & Man-

aging Director, Worldpay Speakers Neil Erlick, Executive Vice President of Business

Development, Paysafe Group Christopher Granger, U.S. Gaming & Lottery

Lead, Visa, Inc. Thomas Winter, Senior Vice President & General

Manager Online Gaming, Golden Nugget 62

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Assistant Professor, Cambridge Health Alliance, Harvard Medical School Martin Lycka, Director of Regulatory Affairs, GVC Group

October 17 11:30 a.m. – 12:15 p.m., Special Events Stage

The Pearl River Resorts Sports Betting Journey The story of Mississippi’s only tribal casino operator, Pearl River Resort (PRR), launching the state’s first sports betting app has been covered in trade magazines and conferences. This interactive session will produce the “a-ha” moments that are not widely known. Moderator Charles Cohen of IGT will ask provocative questions. Speaker Neal Atkinson will share the ups and downs of getting to this point. This session will review the history of PRR and its continued plans to innovate.

Moderator Charles Cohen, Vice President, Sports Betting,

International Game Technology Speaker Neal Atkinson, Director of Table Games, Sports-

book, Poker, & Bingo, Pearl River Resorts/MBCI

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The Stars Come Out at Casino Entertainment Awards

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latinum Recording Artist Martha Reeves and Sands Exec Neil J. Miller will receive the Casino Entertainment Legend Award in Las Vegas on October 16. Nine casino artists, executives

and venues also will be honored at the seventh annual Casino Entertain-

ment Awards in the Vinyl at Hard Rock Hotel & Casino Las Vegas Presented by Global Gaming Expo, the Casino Entertainment Awards are the official awards exclusively honoring outstanding artists, executives and venues in the casino entertainment industry. The Casino Entertainment Legend Award recognizes lifetime achievement in the casino entertainment industry.

For more than five decades, Martha Reeves has reigned as one of the legendary stars to emerge from Motown. Evergreen hits with her iconic vocal group Martha and the Vandellas include “Come & Get These Memories,” “Heat Wave,” “Nowhere to Run,” “I’m Ready for Love,” “Jimmy Mack” and her signature, “Dancing in The Street,” which was inducted into the Grammy Hall of Fame. Reeves is a member of the Rock & Roll, Soul, Rhythm and Blues Music, Vocal Group and Alabama Music halls of fame. A former elected councilwoman for the city of Detroit, she has been an advocate on behalf of musicians, session singers and recording artists for better wages and royalties.

Neil J. Miller also will be honored with a Casino Entertainment Legend Award. For more than three decades, Miller has conceived, created and produced large-scale entertainment projects, shows and special events for casinos, theaters and theme parks worldwide. He has served as director of entertainment for Caesars World Inc. and national vice president of entertainment for Harrah’s Entertainment Corp. and is currently executive director of entertainment for Venetian and Palazzo Resorts (Las Vegas Sands Corp.).

He oversees a $50 million annual budget and the sale of 2.4 million tickets annually.

The Casino Entertainment Awards will be presented to artists, executives and venues in nine categories in casino entertainment. Selected from more than 1,500 online nominations, 2019 CEA Award Nominees include:

Casino Entertainer of the Year Barry Manilow (left) Peter Noone Dwight Yoakam (right)

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Platinum recording artist, Rock & Roll Hall of Fame member and Motown’s ultimate soul diva Martha Reeves will receive a Casino Entertainment Legend Award at the seventh annual Casino Entertainment Awards (CEA) on Wednesday, October 16 from 6 p.m. to 8:30 p.m. in Vinyl at Hard Rock Hotel & Casino Las Vegas

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Casino Comedian of the Year Jeff Dunham (above) Ken Jeong Piff The Magic Dragon

Casino Musical Artist of the Year Bad Company Frankie Moreno Clay Walker

Casino Production Show of the Year The Burlesque Show at The Borgata Elvis Presley’s Heartbreak Hotel in Concert Motown Extreme Review with The Las Vegas Stars

Casino Entertainment Executive of the Year Jennifer Dominique – Eldorado Resorts Jason Klug – del Lago Resort & Casino Christian Printup – Seneca Gaming Corporation

Casino Showroom/Theater of the Year Entertainment Hall – Soaring Eagle Casino & Resort The Music Box – Borgata Hotel Casino & Spa The Vine - del Lago Resort & Casino

Casino Arena/Amphitheater of the Year Sandia Resort & Casino Amphitheater The Theater – MGM National Harbor Westside Pavilion – Black Oak Casino Resort

Casino Booking Agent of the Year Charlie Davis – Paradise Artists Steve Levine – ICM Partners Seth Shomes – United Talent Agency

Independent Casino Talent Buyer of the Year Steve Gietka – SMG Entertainment Reed Glick – R Entertainment Candace Mandracia – Live Nation Complimentary tickets will be available to G2E attendees on a first-come, first-served basis (subject to availability) on October 15-16 from 10 a.m. to 5 p.m., at the Global Gaming Business booth (3701) on the G2E expo floor at Sand Expo.

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2019 EMERGING LEADERS

The Young and Ascending Emerging Leaders of Gaming brings recognition program to G2E

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merging Leaders of Gaming (ELG), launched by The Innovation Group in 2012, is a program designed to help today’s young executives transition into tomorrow’s industry leaders. Over the years, the program has grown to be the go-to network for up-and-coming professionals assuming the next generation of leadership in gaming, entertainment, hospitality, food and beverage, tourism and leisure. It supports the growth and development of these rising stars on their path to success and future senior-level and C-suite positions.

The ELG vision has been organic, and led by The Innovation Group’s own young professionals with their counterparts in operations, marketing, development, Native American enterprises, data analytics and sports betting.

With continued industry consolidation and ever-increasing competitiveness, a platform for thoughtful and targeted professional development is even more important today. ELG’s objectives are to: • Provide networking opportunities at industry events and expand interaction among peers; • Deliver educational content through a variety of mediums including but not limited to webinars, social media (LinkedIn, Twitter) and periodic newsletters; and, • Offer exposure to the industry through recognition, articles and speaking opportunities.

ELG 40 Under 40 The ELG 40 Under 40, produced in partnership with Global Gaming Business, which launched 40 Under 40 in 2006, recognizes 40 professionals under the age of 40 who are making significant impacts in the gaming industry.

Countless gaming operators and suppliers have been supporters of the program, and over the years, have helped to broaden the program’s reach and impact.

Nominations were open to the industry from May through mid-August, allowing stakeholders to nominate colleagues or themselves.

The selection process has become increasingly competitive with nominations continuing to significantly grow year-over-year. Nominations are reviewed by an industry advisory board whose

“Being part of Emerging Leaders of Gaming has been an incredible honor and has facilitated networking with the people who will be running the industry in five to 20 years.”

—Brett Abarbanel, Ph.D., Director of Research, International Gaming Institute, University of Nevada, Las Vegas 66

G2E PREVIEW 2019

“Emerging Leaders of Gaming has provided a great forum to engage with a variety of upand-coming leaders from across the industry.

I’ve met a number of great people and gained invaluable perspectives through ELG.” —Evan Davis, Vice President & General Counsel, SugarHouse Casino

guidance informs the selection of the top 40 honorees. Individuals named to the Emerging Leaders of Gaming 40 Under 40 are profiled in Global Gaming Business magazine and celebrated at an annual reception during the Global Gaming Expo.

This year’s Emerging Leaders of Gaming 40 Under 40 reception at G2E is sponsored by the Association of Gaming Equipment Manufacturers (AGEM), the International Association of Gaming Advisors (IAGA), the National Indian Gaming Association (NIGA) and Regulatory Management Counselors, P.C. With a firm foundation, the Emerging Leaders of Gaming program intends to continue its work to create opportunities for our industry’s next generation of leaders to connect, engage and educate themselves. For more information, visit theinnovationgroup.com.

RSVP for the Emerging Leaders annual reception at G2E 2019!

T

he gaming industry consistently produces strong innovators who display impressive work ethic amid ongoing challenges and show a commitment to the growth and health of their industry. The Emerging Leaders of Gaming 40 Under 40 program was created to identify and celebrate these gaming industry professionals under age 40 who are on the path to making prominent impacts on the industry. These individuals can nominate themselves or be nominated by a colleague for recognition.

Nominees selected for the ELG 40 Under 40 class of 2019/2020 will be: • profiled in Global Gaming Business magazine; • celebrated at the annual ELG party at G2E; and, • eligible to author an article for the ELG newsletter produced by The Innovation Group.

Join us as we honor this year’s ELG 40 Under 40: Emerging Leaders of Gaming 40 Under 40 Annual Reception • Wednesday, October 16, 2019 • 5:00 p.m. - 6:30 p.m.

• SUSHISAMBA Las Vegas, located in the Grand Canal Shoppes in The Palazzo

RSVP at theinnovationgroup.com/rsvp-to-elg-event/.

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DON’T MISS THE

ANNUAL SUPPLEMENT

Casino Style is the go-to guide for trends that shape the future of the casino resort experience.

AD DEADLINE: SEPTEMBER 17, 2019

Casino Style is the only magazine dedicated to non-gaming amenities in today’s casino industry. Highlighting every aspect of the guest experience, Casino Style focuses on revenue streams of the non-gaming customer—from architecture to analytics, nightlife to restaurants, shopping to spas, and everything in between. Casino Style’s editorial focus encompasses: • Design & Construction

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2019 iGAMING

October 14 2:30 – 3:15 p.m., Titian 2303

Moot Court: Mobile or Not?

iGaming Congress

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all it pent-up demand: the phenomenon of consumers flocking to a product or activity that’s been denied them in the past.

The rapid-fire spread of online casinos and mobile sportsbooks in the United States could be attributed to pent-up demand. As states continue, one by one, to approve legal online bets, customers want to get in on the action, the excitement and the camaraderie of these gaming forms.

This year, G2E will devote a full day of panel sessions to the new industry, assessing its promises, pitfalls and potential.

These sessions are subject to change. For upto-date information on times, dates and speakers, please view the G2E app.

October 14 10:15 – 11:00 a.m., Titian 2303

Fishbowl: How Can the Image of iGaming Companies and the Industry Be Improved?

The iGaming industry has struggled with image problems for years. Why is that? Are there ways to improve it? Can a coordinated effort help, and is that an option?

Moderator

Ellen F. Whittemore, Executive Vice President, General Counsel, Wynn Resorts, Ltd. Speakers

Jeremy Kleiman, Member, iDEA Growth Kevin Mercuri, CEO, Propheta Communications, Inc. Sheila Morago, Executive Director, Oklahoma Indian Gaming Association Bill Skelly, Partner and Co-Founder, Causeway Solutions

October 14 11:15 a.m. – Noon, Titian 2303

Harmony: Regulatory Pipe Dream or Is There a Path to Improvement?

Are there solutions which allow companies seeking licensing in multiple jurisdictions to cut time and the costs of the application process?

Moderator

Birgitte Sands, Director, Danish Gaming Authority Speakers

Barth Aaron, Consultant, Barth F. Aaron, Esquire Susan Hensel, Director of Licensing, Pennsylvania Gaming Control Board Katie Lever, Chief Legal Counsel, Drew Las Vegas Paul Newson, IAGR Vice President and Deputy Secretary NSW Department of Industry, New South Wales Dept of Industry Andre Wilsenach, Senior Vice President, Government Relations, BMM Testlabs

October 14 1:30 – 2:15 p.m., Titian 2303

Using New Tools to Help with Responsible Gaming This session will discuss how new tools available to iGaming operators such as blockchain and artificial intelligence can assist the industry with identifying and responding to problem gamblers.

Explore how other issues such as advertising restrictions are proliferating in the iGaming world.

Moderator

Connie Jones, Director of Responsible Gaming, AGEM Speakers

Manu Gambhir, President, Enterprise Division, Play Games 24x7 Private Ltd. Earle G. Hall, CEO, AXES.ai, AXES.ai and GSA Blockchain Chair Andrew Tottenham, Managing Director, Tottenham & Co.

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Most international jurisdictions with legalized iGaming allow access on mobile. Many state legislatures in the U.S. struggle with that decision. States that permit mobile say up to 70 percent of their revenues come from those sources, but age verification, cannibalization of land-based venues, problem gambling and other concerns persist. University of Nevada, Las Vegas law students will conduct a moot court exercise on whether states should legalize mobile betting.

Moderator

Wes Ehrecke, President and CEO, Iowa Gaming Association Becky Harris, Academic Fellow, Sports Betting International Center for Gaming Regulation, UNLV Speakers

Skylar Arakawa-Phampilon, Law Student, UNLV Jerrell Berrios, Law Student, UNLV Gregory Cloward, President, Gaming Law Society, UNLV Christian Ogata, Law Student, UNLV

October 14 3:30 – 4:15 p.m., Titian 2303

Hot Topics: What Impact Has the Wire Act Opinion Had and How Will Mobile Gaming Grow?

Two topics continue to generate discussion in U.S. iGaming: the effect of the Interstate Wire Act opinion on industry growth, and the uneven adoption of mobile gambling by various states as they legalize new products and distribution channels. Hear from experts on both topics.

Moderator

Mark Hichar, Shareholder, Greenberg Traurig, LLP Speakers

Danielle Boyd, Head of Government Relations, William Hill Riva J. Richard, Executive Vice President, Legal Affairs and General Counsel, Pollard Banknote Ltd.

October 14 4:30 - 5:15 p.m., Titian 2303

Encouraging Crossover: Monetizing a Low-Margin Product Sports betting is notoriously low-margin, so how do operators maximize those bettors in the online and mobile space? Are there proven ways to move them to other products and otherwise build player loyalty?

Moderator

Brandon Loeschner, National Gaming Practice Leader, RubinBrown LLP Speakers

Christina Thakor Rankin, Principal Consultant, 1710 Gaming Steve Fezzik, Professional Gambler

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2019 GGW

10 and Counting For Annual Kick Up Your Heels Celebration Global Gaming Women’s main fundraiser promises lots of excitement—and a few tears

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he annual Kick Up Your Heels fundraiser has become a revered event in the gaming industry as it raises funds to support the Global Gaming Women organization as well as its Charitable Education Fund that provides women with educational scholarships to help advance their professional careers.

Along with raising funds, the event also celebrates a select group of women in the industry with the Patricia Becker Pay It Forward Award.

The award is given to those who have committed to the development and advancement of women, GGW, and their community.

This year marks the event’s 10th anniversary, and will take place on Wednesday, October 16 from 6 p.m. to 8 p.m. at the Wynn Resort Las Vegas. Tickets will be available at GlobalGamingWomen.org.

The 2019 Patricia Becker Pay It Forward Awardees are:

Regional Educational Committee, and then in 2018 Ryan became the co-chair for the Education Committee, where she oversees both the Southern and Eastern Regional Committees. In addition to her work with GGW, Ryan is an inaugural member of the leadership team that launched the Women of Seminole Gaming mentorship program. And she also serves on the board of Junior Achievement of South Florida.

Karla Perez Vice President, Head of Gaming, Sysco Corporation Perez attended the first regional Leadership Class in 2015, and since then she has become an enthusiastic advocate for GGW, where she has hosted numerous Dine Around dinners and led the initial “Power Of” conference. In 2018, she hosted the Western Front-Line Managers Program. Perez also participates as a member of the Western Regional Education Committee.

Deanne McKissick Vice President, Aristocrat Technologies

Jennifer Roberts

McKissick is a 2017 W Development Class graduate, a Western Regional Education subcommittee member, and has hosted numerous Dine Around dinners for both the leadership and development conferences. In addition to her work with GGW, McKissick started a Leadership Circle for women in Global Supply Chain in 2017, and most recently help found the first Leaders Engaged in Authentic Development (LEAD), an Executive Women’s Leadership Circle within Aristocrat Technologies.

Associate Director, International Center for Gaming Regulation, University of Nevada, Las Vegas

Meaghan Ryan Vice President, Talent & Team Member Relations, Seminole Hard Rock Support Services Ryan is a 2015 W Development Class graduate.

In 2016 and 2017, she served on the Southern 70

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Roberts has acted as general counsel for GGW for two years, attending board meetings, formalizing the minutes and assisting in the legal responsibilities of GGW. In addition, she has been part of the Kick Up Your Heels fundraising committee, and has recently joined the Education Committee.

Randi Kolesar Topham Executive Director of Marketing, Scientific Games Topham is a 2015 W Development Class graduate and is currently a member of the GGW Marketing Committee. She recently hosted a Western Leadership Development Dine Around dinner. And in 2018, Topham was honored as one of the “40

The Kick Up Your Heels event that supports the Global Gaming Women organization each year brings out the leading women (and men) in the gaming industry. Last year’s event was no exception as (l. to r.) Ann Hoff, president and COO of Portfolio Properties, MGM Resorts International; Erica Kosemund, senior director of marketing, Choctaw Nation, Durant, Oklahoma; Patricia Becker, president, Becker Associates, and a founder of GGW; Judy Layne Patterson, treasurer of the Washington Independent Review of Books, a member of the D.C. Bar Association, former vice president of the American Gaming Association, and one of the founders of GGW; and Lauralyn McCarthy Sandoval, vice president, new markets, Aristocrat Technologies, all supported the prestigious and important event.

under 40,” influential young men and women working to make Las Vegas a better place.

Suzanne Trout Chief Marketing Officer, Foxwoods Resort Casino Trout is a co-chair of the Great Women of Gaming Committee, a committee that brings global recognition to meaningful contributions by exceptional women in the gaming industry. As co-chair, she assisted in creating categories and obtaining an independent international selection committee, and in 2018 she helped reinstitute the Great Women of Gaming Award.

Emily Wofford Owner and Partner, The Publicity Lab Wofford is a 2015 W Development Class graduate and has participated in numerous GGW committees in her capacity with Aristocrat and Caesars Entertainment, and as she has transitioned to opening her own company. She is currently a member of the GGW Marketing Committee and has supported video production for GGW events and marketing for Kick Up Your Heels, in addition to leading a GGW Lean In Circle.

Each of these women has lent her individual talents to make a difference to support the goals of advancing women in leadership within the gaming industry.

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Cintas: For Uniforms They’ll Love to Wear At the Cintas Fashion Show at G2E, learn to dress the rank-and-file in style

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erriam-Webster defines uniforms as conformist clothing that presents “an unvaried appearance of surface, pattern, or color.”

In other words, dullsville. Right?

Wrong.

Research shows that the uniforms of many professions—health care, the military, law enforcement, and of course, hospitality—promote unity, create a level playing ground, and reflect career accomplishment.

Perhaps more importantly, well-crafted, comfortable uniforms make employees look and feel good, so they represent the corporate brand with style and distinction.

At G2E this year, don’t miss the Cintas Design Collective fashion show, Wednesday, October 16 from 3 p.m. to 3:30 p.m., at the Special Events Stage. This exciting runway show proves that workplace uniforms can be both fashionable and easy to wear, with the kind of just-pressed crispness that always makes your team members look sharp.

Cintas uniforms are designed to be both “fashion-forward and sustainable,” says Design Manager Joanna Cordero. “What good is some gem of a dress if you can’t wash it? We engineer features into the garments so they’re sustainable, but with luxury and luster in the trims and details.” The high-performance garments are made to complement all body sizes and types; as Cordero points out, the runway models at G2E will represent a range of shapes.

Resort themes can be suggested subtly, she says: “If you’re looking for a Western look, you don’t have to go full-blown John Wayne; we can offer a modernized version, with the Americana in the details. Using those kinds of low-key elements can also extend the longevity of the look.”

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Form, function and style work together in uniforms for the gaming industry by the Cintas Design Collective

When working with a casino resort or hotel, Cintas’ design consultants present several options in keeping with the operator’s goals and budget.

These experts also go to the front lines—talking with the employees themselves—to find out what they want in terms of workplace apparel.

Sometimes, Cordero says, a department head may be looking for a “GQ look” for male employees that the men on the floor do not find comfortable or practical—“They just don’t think they’re ‘that guy.’”

In such cases, “We try to find a happy medium, maybe something not so slick.

Believe me, if you don’t listen to the employees, you’ll get feedback. You’re going to hear the likes and dislikes.”

All uniforms are part of a larger story, the story of the property, the brand, and the entertainment experience.

“At the end of the day, it’s a partnership,” Cordero says. “Our strategy is listening and understanding what our customers want, and helping them tell a cohesive story with flair.”

To learn more about Cintas workplace apparel or talk with a representative, visit Booth 1235 at G2E, or visit Cintas.com.

YO U R ST YLE Get ready to be inspired with the latest trends in the cocktail and dealer fashions.

DESIGN COLLECTIVE FASHION SHOW Where: Special Events Stage When: October 16th, 2019 Show Times: 1pm & 3pm Cocktail hour to follow the 3pm show Design Collective™ by Cintas is a distinctive fashion house dedicated to creating a modern wardrobe for your employees. Our award-winning designers will collaborate with your team to curate an elevated wardrobe collection that captures the essence of the gaming industry and enhances your brand identity, combining custom-designed pieces with our ready-to-wear styles.

Booth #1235 shop.cintas.com 708.435.1262

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2019 G&T AWARDS

State of the Art The 18th edition of the GGB Gaming & Technology Awards honors innovative products and services

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he GGB Gaming & Technology Awards are the casino industry’s most prestigious awards for technology, products and services that enhance the gaming experience. The honors are designed to recognize and encourage innovation and technology in the rapidly changing gaming industry. Winners of the 2019 G&T Awards will be announced in the November 2019 issue of Global Gaming Business magazine, and individual presentations will be made in the winners’ booths at Global Gaming Expo on October 17.

Roger Gros, publisher of GGB, explains why the GGB Gaming & Technology Awards are the top award recognition of the industry’s technology initiatives.

“The Gaming & Technology Awards have long been recognized as the gold standard for technology companies in the gaming industry,” he says. “And by presenting the awards at G2E, the GGB Gaming & Technology Awards are able to convey ‘Best of Show’ winners at G2E. And since G2E is the most prestigious show in the gaming industry, the presentation of these awards at G2E elevates the winners and all nominees.”

In the past, winners of the GGB Gaming and Technology Awards have gone on to revolutionize the casino industry, set high standards on the slot floor, revolutionize customer service, and set benchmarks for quality casino games.

Judges for the awards this year are: Claudia Winkler, president, G.H.I. Solutions, Inc.; Rob Russell, gaming analyst, Regulatory Management Counselors, P.C.; Frank Neborsky, general manager, The Downs Racetrack & Casino; Gerhard Burda, president and CEO, ESCAPES Advisory Services; Cliff Paige, slot director, South Point Casino Hotel; and Skyelar Perkins, senior director of slot operations, Choctaw Casinos.

Nominations for the 2020 GGB Gaming & Technology Awards open in June, and include new products and services that will be introduced in 2019 or 2020.

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Fitting In The GGB Gaming & Technology Awards are divided into five categories:

• Best Consumer-Service Technology This category concerns technology that directly touches the customers.

Whether it is an enhanced kiosk, a new player-tracking system, reservations system, or parking management system, or any other customerfriendly device, this technology directly impacts the experience of the customer. Why is this a step up from previous technologies?

Gold Medal in 2018: Konami Gaming for SynkConnect Cardless

• Best Productivity-Enhancement Technology This category describes a technology that makes a job or task easier and more efficient. Examples could be an online accounting system, better technology for printing tickets on cashless slots, or an employee communications device that allows a property to better explain its programs to its workers. How does this technology improve on the way the task or job had been previously performed?

Gold Medal in 2018: GLI for Test Automation

• Best Slot Product Very simply, this product is the judges’ favorite new slot product. It can be a brand new game or a traditional game that has been updated within the past 12 months. What makes this machine or game a step forward technologically?

Gold Medal in 2018: Aruze Gaming for Muso Triple-27

• Best Table-Game Product or Innovation The growth of table games continues to occur around the world, and makes it important to recognize innovative developments in this area.

In this category, nominations can be made for table games or any product related to table games.

Gold Medal in 2018: AGS for STAX Table-Game Progressive Solution

• Best Interactive Product Recognizing emerging technology, nominations are open to products that electronically connect customers with land-based or online casinos or gaming platforms.

Gold Medal in 2018: Scientific Games for OpenBet

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DON’T MISS AN ISSUE OF GAMING’S MOST IMPORTANT TRADE PUBLICATION!

Subscribe to Global Gaming Business, the official magazine of G2E and AGEM.

Subscribe at http://ggb.magserv.com/cgi-bin/subscribe Sign up for our digital edition at https://ggbmagazine.com/register/

Visit www.ggbmagazine.com

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2019 COMPANY PROFILES

AGS Obsessed With The Game— and the Player Experience

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GS’ 2019 G2E showcase will be its largest yet, with new product innovations that highlight AGS’ obsession with the game and the player experience.

In its slot product lineup, AGS will unveil two new Orion cabinets.

The Orion Rise cabinet delivers eight feet of gaming excitement in a dual-screen portrait platform, highlighted by a dramatic 60-inch 4K LCD monitor, premium multi-touch button deck, custom audio and LED totem displays—all of which provide an immersive, cinematic game-play experience.

The Orion 49C, AGS’ first curved platform, features a 49-inch Ultra HD curved LCD display, digital topper and premium LCD multi-touch button deck integrated with low-profile dual play buttons surrounded by lights. Both cabinets feature AGS’ signature U-shaped starwall design with more than 400 game-synchronized LED lights that celebrate wins and change colors throughout the game-play experience to add excitement and attraction.

Along with new cabinet innovations, AGS’ G2E display will feature 70 games and more than 30 unique game titles for Class II and Class III markets, including a host of new content for the company’s Orion Portrait, Orion Slant and Orion Upright platforms.

AGS propels its table business with new proprietary table games and side bets, as well as an array of innovative table solutions. Taking center stage will be AGS’ new Bonus Spin Xtreme, a pioneering progressive sidebet system that can link all table-game progressives in the casino and innovatively uses three concentric wheels to reward all participating players with a prize—never before available for community-style games like roulette, baccarat and craps.

AGS also will demonstrate its STAX Progressive 2.0, with new OWAP functionality and seasonal themed backgrounds, and its new PAX S single-deck packet shuffler designed for specialty games.

From its Interactive Division, AGS will highlight its ConnexSys Social White-Label Casino, a turnkey, free-to-play mobile casino app that integrates the casino brand with AGS’ proven land-based titles to keep players engaged at home, work and on-the-go. And with real-money gaming at the forefront of many operators’ agendas, AGS will demonstrate its AxSys Games Marketplace and large library of titles featuring AGS topperforming games and a game library from third-party developers.

To find out more, stop by G2E Booth 1253 or visit PlayAGS.com.

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AMERICAN NONSMOKERS RIGHTS FOUNDATION Educating the Industry About the Hazards of Secondhand Smoke

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esponsible gaming… The health and safety of our employees is our No. 1 priority… Providing the most enjoyable entertainment experience for all our customers.

These are phrases expressed by some of America’s largest, most successful gaming establishments. But what do they really mean?

For many Americans, especially the hospitality gaming workforce, these phrases can ring hollow and insincere in a smoke-filled venue. However, over time, more gaming establishments are living up to these lofty goals—while being wildly successful and 100 percent smoke-free indoors. Sometimes it’s just as simple as adding an outdoor smoking patio off the gaming floor.

Today, more than 800 casinos and other U.S. gaming venues are smoke-free. But the casino hospitality workforce still is the most exposed to secondhand smoke compared to any other job sector. It’s a major public health and safety problem for gaming host communities, industry leaders and anyone who has to breathe inside a casino complex.

Reliable studies continue to show exposure to secondhand smoke increases the risk of heart disease 25 percent-30 percent. It also increases risk of cancer and stroke 20 percent-30 percent and causes respiratory diseases like COPD, chronic bronchitis and asthma.

The science is clear that casino HVAC systems, smoking rooms and smoking sections do not protect people from the health hazards of secondhand smoke. Even low levels of secondhand smoke still pose significant health risks, particularly to the cardiovascular system.

More than 87 percent of the U.S. population are nonsmokers, including four out of five casino-goers and the vast majority of millennials. To find out more, talk to an ANR representative during G2E or visit smokefreecasinos.org.

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ARUZE GAMING Challenging Industry Norms, Year After Year

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ruze Gaming demonstrates its unique strength for delivering the most innovative products to the global casino gaming industry. Year after year, Aruze challenges industry norms and creates groundbreaking technologies. At the 2019 Global Gaming Expo, Booth 2659 will highlight Aruze’s passion for fun and entertaining products.

Exhibiting for the first time at G2E will be the new Muso Curve-43 Hybrid cabinet.

Building on the great features of Muso Curve-43, the new cabinet includes an integrated base that adds a comfortable foot rest and an exciting lighting experience. Maintaining the unparalleled design of the award-winning Muso Triple-27, the LED web lighting now extends the full length of the cabinet with the introduction of the Muso Triple-27 Hybrid.

Aruze continues to distinguish itself not only with unique hardware, but non-traditional video slot games. The Dream Cash series is an exciting game that does not contain any spinning reels. Dream Cash Fabulous Vegas and Dream Cash Dancing All Night are based on a pick feature, where the player can select from three volatility models or press the spin button to make a random selection. Aruze will debut a new game series with similar features at G2E 2019.

In line with its goal of standing out, the Muso Curve-43 Hybrid Reflection package adds an elegant and exclusive design to the casino floor. The pod design is a combination of the Muso Curve-43 Hybrid and mirrored pod fillers. This product offering creates an upscale premium package, keeping a simplistic appearance with a minimalistic design that makes the Muso Curve-43 Hybrid cabinet the main feature. The Muso Curve43 Hybrid Reflection package is available in three- or four-pod configurations.

This year at G2E, Lucky Roulette breaks from its standard eight-station configuration with an unusual layout that allows remote viewing and showcases the product’s full capabilities. The 12-station installation shows the potential of the 50-station capability of this product.

At G2E 2019, Aruze will display its continued commitment to providing the best products and configurations to meet the ever-changing needs of today’s casino floor. For more information, visit Booth 2659 or aruzegaming.com.

CINTAS Empowering

Employees Through Fashion

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ntroducing Design Collective by Cintas, a distinctive fashion house dedicated to creating a modern wardrobe for gaming industry employees. Cintas’ award-winning designers will curate an elevated wardrobe collection that enhances a client’s brand identity, combining custom-designed pieces with ready-to-wear styles tailored for a gaming property.

Cintas believes an employee who feels welldressed is an employee who feels empowered.

Happy to be at work. Confident in their role.

Proud to be an ambassador for the brand. This is the inspiration behind Cintas’ approach to each and every Design Collective collaboration.

The clothes employees wear to work each day should be current, professional—and recognizable to a property. Cintas designers continuously explore the latest fashions in the gaming industry and work with a client’s team to define a style narrative that reflects who it is as a business and, through an interactive ideation process, determine the key design concepts that will bring that story to life.

Cintas considers performance, fit and functionality to be as important as style itself. To ensure Cintas designs meet the needs of a specific work environment, designers immerse in the day-to-day of a client’s employee functions, and tap into the resources for which Cintas is known.

Design Collective offers an extensive line of wardrobe collections for any type of client. Cintas prides itself on providing clothing that fits all shapes and sizes, and taps into decades of apparel program experience to help clients decide which approach best fits their needs.

Collaborating is a core belief within the Design Collective; Cintas understands that style doesn’t come from just one perspective. Trusted collaborations with leading retail brands like Express, Under Armour, Carhartt and Chefworks allow Cintas to offer one of the most extensive ready-to-wear lines on the market. Leveraging these partnerships allows the company’s award-winning designers to curate a look every employee will be proud to wear.

Another aspect that makes Design Collective truly different? The Cintas culture, people, world-class performance standards—and the caliber of its 42,000-plus employee-partners—are the reasons that more than 1 million businesses trust Cintas to get them ready, every day.

For more information, stop by the Cintas booth at G2E or visit shop.cintas.com.

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2019 COMPANY PROFILES

COUNTR Payment Technologies Leader

DUETTO Empowering Casino Revenue Leaders

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t G2E 2019, CountR reaffirms its position as an innovation leader in gaming payment technologies as it unveils new functionalities for its CashIO self-service payment kiosks, its TITA table micro kiosk and a new cash access product. Growing fast, the company continues to offer gaming operators the cutting-edge technology required to integrate the latest payment mediums and a complementary suite of player services.

CountR strategy is to leverage synergies with the industry’s most progressive gaming software and hardware manufacturers to provide solutions that adapt best to all types of land-based gaming environments while answering complex new challenges.

The new CashIO Platinum curved 32-inch display delivers an extended range of features while its powerful platform connects to all types of cashless transactions, including eWallets. It also delivers sophisticated player identification and club registration with ID reading to meet the most complex regulatory requirements. As omni-channel kiosks, CashIO smart terminals interface to multiple systems, redeeming casino TITO, sports betting, horse racing betting and other types of wagering tickets and wallets (accounts) from a single unit.

Other major functionalities comprise cash access (ATM and POS), jackpots payment, bonusing (through the Lush Rewards suite), advertising, handling multi-currency and much more—simultaneously saving operators real estate and increasing accessibility by combining functionalities under one hood.

With strong experience in tribal casinos, installations are now also under way across the U.S. for the CountR TITA suite. TITA is the industry‘s only end-to-end payment solution for live games. With its new POS (debit card buy-in) feature, its true TITO capability and the industry’s fastest integrated bulk bill validator, TITA is generating quite a buzz, and CountR anticipates it will offer benefits to many of the most prestigious properties in Las Vegas and around the globe.

CountR products also have the unique ability to be linked to CountR ART software, enabling comprehensive remote monitoring and management for full auditing and servicing purposes.

Visit Booth 4200 to discover how CountR cash systems can boost revenue and operational efficiency.

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uetto empowers hospitality revenue professionals to be more efficient and strategic by automating pricing and unlocking critical data insights for more impactful revenue decisions. Specifically, it helps casino revenue teams unlock and action their data, maximize efficiency and productivity and increase their impact on the bottom line.

Duetto’s unique combination of hospitality experience and technology leadership drives the company to look for innovative solutions to industry challenges. The SaaS platform allows hotels and casinos to leverage dynamic data sources and actionable insights into pricing and demand across the enterprise.

Most recently, Duetto has introduced Duetto Rate Engine to connect its pricing application, GameChanger, to the hotel or casino booking engine, allowing casinos to provide online comp and discounted booking options to its loyalty members.

For loyalty members who have earned discounts or comps through their play, the process of redeeming those offers often required phoning a call center to book a stay. On top of that, most guests didn’t even know they qualified for comps or special rates until they received a postcard in the mail.

Now, thanks to DRE, once logged in, players are able to see their status-— past and open sports bets, discretionary comps, free buffets, etc. From there, users can choose to book a room.

Online redemption allows casinos to: • Introduce more dynamic player reward programs that will increase profitability; • Allow guests to redeem their offer on the same channel they use to book their trip; • Consider the benefits of reduced call center traffic; and, • Prompt guests to enroll in the rewards program.

With an online-redemption system, casinos still value guests based on total customer worth and average daily theoretical spend—but now they have the ability to be a lot more dynamic with offers. Instead of offering comped rooms, staff can quote a dynamic rate based on total customer value and the property’s supply/demand dynamics.

More than 3,500 hotel and casino properties in more than 60 countries have partnered to use Duetto’s applications, which include GameChanger for pricing, ScoreBoard for intelligent reporting and BlockBuster for contracted-business optimization.

For more information, visit duettocloud.com.

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2019 COMPANY PROFILES

EVERI ‘Let’s Go!’

GAMING ARTS Reinventing the Casino Floor

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veri is driven to deliver incredible experiences to patrons through its innovative gaming products, and to maximize funds to operators’ floors with industry-leading financial technology solutions. The company continues to transform players’ experiences through an unwavering commitment to innovation, which will be on full display at G2E 2019.

Games

Everi will introduce a strong lineup of premium titles, including its follow-on series to industry-topping Discovery Shark Week on Empire Arena with the Vault. The Karate Kid and The Mask will be launch titles for its newest premium cabinet, Empire DCX. The company also will showcase its Grand Wheel premium series on the Skyline Revolve and a larger-than-life premium mechanical bank, Zoltar.

Among its for-sale offerings, Gift of the Nile and Dragon Flame on the Empire MPX cabinet will show off persistent-state game mechanics and Double Wild Gems and Liberty Jackpots, extensions of the high-performing title Patriot on the Player Classic cabinet, will be on display. Operators also will have the opportunity to see the latest additions to Everi’s cabinet lineup and banked products featuring wildly popular licensed themes and original content.

Since launching its remote game server at G2E 2018, Everi Interactive has nearly 50 titles on its platform and is supporting licensed online real-money operators in New Jersey, with additional states to come online within the next year. Built on state-of-the-art architecture, Everi’s RGS enables the company to develop and distribute compelling content directly to operators.

Financial Technology Solutions

Everi’s integrated suite of financial technology products and services is aimed at helping customers operate more efficiently and maximize funds delivered to their floors while providing their guests with a rich, seamless experience. In addition to its full-service kiosks, cash management solutions and Everi Compliance AML product, Everi will provide demos of its Loyalty1 platform. Operators will experience the 1Enroll kiosk and the feature-rich 1Promo kiosk that delivers fully digital promotional programs, a slot concierge and the ability for guests to request W-2G forms.

Learn more at Everi’s Booth 1150 or everi.com. “Let’s go!”

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aming Arts LLC, celebrating its 10-year anniversary, is a privately owned end-to-end gaming technology provider of electronic gaming machines, bingo, keno and interactive casino promotional systems, headquartered in Las Vegas, Nevada.

Long known as the world leader in bingo and keno games and technologies, Gaming Arts is now expanding its focus to reinventing the casino floor with an extensive library of unique and innovative video reel slot games, including Piñatas Olé, short-listed for “Slot of the Year” by the Global Gaming Awards.

The company’s mission is to revolutionize the gaming experience for players while enhancing profitability for operators across the globe. Its continual focus on the player experience, player acquisition, player retention and increased profitability never wavers.

At G2E 2019, Gaming Arts will showcase nearly 60 slots featuring innovative themes and game mechanics. Its inaugural collection of video reel slots, including the Pop’N Pays, Da Fa Ba, Dice Seeker and Casino Wizard series, all are on track to be lab-approved prior to the show. The company also is eager demonstrate its intense commitment to providing players with unique gameplay experiences. Far from the mundane, Gaming Arts’ creativity and player focus are second to none.

On the bingo and keno side, the company boasts an incredible portfolio of games with fully customizable pay tables designed to support life-changing jackpots by assuming all of the risks and responsibilities associated with jackpot payouts.

For bingo operations, Gaming Arts has developed an enormous suite of bingo SuperGames including Bingo Millions. Coupled with technological advances such as its proprietary Super Win Bingo computerized game system, these games are changing the future of bingo.

Gaming Arts also is the leader in the design and production of keno games and technology. It offers the industry-leading Optima Keno System, installed in gaming locations throughout the U.S. and Asia, and KenoCloud.com, which gives players online, on-the-go access to view keno game results at their leisure.

Gaming Arts holds gaming licenses in more than 100 jurisdictions including North America, Latin America, the Pacific Rim and South Africa. To learn more, visit gamingarts.com or call 702-818-8943.

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2019 COMPANY PROFILES

GAMING LABORATORIES INTERNATIONAL A Passion for Clients’ Success Since 1989

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or 30 years, Gaming Laboratories International has provided the gaming industry with innovative, reliable and cost-effective independent testing, assessment and certification services.

GLI’s story began when founders James Maida and Paul Magno created the company with a unique vision to provide a single resource for suppliers to submit their equipment for testing—rather than incurring the expense of shipping their gaming devices to multiple testing labs in multiple jurisdictions.

GLI’s first client was the South Dakota Lottery, still a valued GLI client.

GLI has steadily grown and now spans 24 locations strategically situated on six continents. Since the beginning, GLI has been fulfilling its mission to help regulators, suppliers and operators with “obsession-level” customer service, and has tested and certified more than 3 million items in more than 475 jurisdictions.

GLI offers an unparalleled combination of local focus with a uniquely global perspective, allowing local gaming markets to take advantage of GLI’s formidable global testing and certification resources right in their own backyards. GLI’s global reach also provides total access into both mature and emerging land-based, iGaming and sports-wagering markets to help get products wherever they’re meant to go with consistency, speed and accuracy.

GLI’s uncompromising methodologies employ multiple rounds of testing and meticulous quality control by separate teams of mathematicians and engineers who utilize award-winning tools like 24/7 test automation to deliver the highest quality results with unsurpassed precision. GLI’s 1,250 global employees are committed to go the extra mile to provide superior customer service 365 days a year.

GLI also offers a wide range of professional services, including world-class educational resources through GLI University, which hosts the worldrenowned Regulators Roundtables and produces critical, in-depth seminars and events designed to keep attendees on the leading edge of information, technology and knowledge. Additionally, GLI features a comprehensive suite of customized cybersecurity solutions by Bulletproof, a GLI Company.

Since 1989, GLI’s widely accepted gaming technical standards continue to be the unrivaled benchmark relied upon by international gaming regulators, operators and suppliers. GLI holds U.S. and international accreditations for compliance with ISO/IEC 17025, 17020 and 17065 standards for technical competence in the gaming, wagering and lottery industries.

As GLI celebrates 30 years of leadership, it hasn’t lost sight of its original mission to exceed expectations as a trusted, proven adviser, offering an unparalleled range of services designed to empower regulators, operators and suppliers to achieve their goals.

Visit GLI at G2E Booth 4430 and discover its passion for clients’ success.

GARY PLATT

MANUFACTURING

Sit Down and Cheer

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hairs from Gary Platt Manufacturing are world famous for unsurpassed comfort. And operator studies have shown when players are comfortable, they stay and play longer.

At G2E Booth 2618, Gary Platt will show seating solutions that will make operators sit down and cheer in collections for the casino, hotel and hospitality venues.

Gary Platt will introduce the new sportsbook line, including the Sportsbook Club chair. As comfortable as the chair in any man cave, it’s perfect for a day at the sportsbook watching football games or races. Built for maximum comfort, this lounge-style chair features oversized arms and back, reclining back, USB charger, cup holder and Gary Platt’s exclusive foam.

Other sportsbook collection chairs include the GX2, Lido, Lugano, Monaco and Sonoma. Each is hand-crafted and can be customized to fit a property’s individual brand.

Gary Platt also will introduce the new Signature collection. Each chair bears the name of the company’s legendary founder. These premium seating solutions are ideal for high-limit areas, with Gary Platt’s exclusive foam for outstanding comfort, plus distinctive designs and finishes, like the Savannah’s waved edge, the Tesla’s sporty wrap-around back and the patented Monaco.

Matching comfort with convenience, Gary Platt’s quick-change seat is designed with just two bolts, allowing replacement of an existing seat in under one minute to get players back in the game with renewed comfort.

Gary Platt also offers seating solutions for all hospitality areas—restaurants, convention spaces and guest rooms.

The Sierra Nevada Hospitality collection features dozens of styles and virtually limitless configurations for restaurants, bars and lounges of all types and sizes. The line also includes seating solutions for reception, lobby and guest service areas, plus banquet and meeting rooms—where operators finally can replace notoriously uncomfortable convention seating with the new Kopa stack chair.

Designed specifically for conference and banquet areas, it incorporates all of the ergonomics of casino seating into a stack chair with base legs that are light, durable and easily stacked.

For the guest room, the new Eclipse office-style chair brings casino-seating comfort to guests’ in-room desk area.

They feature an upholstered seat, a full synchro spider-style base and adjustable arms that fold back completely, available with upholstery or mesh. It’s also the perfect choice for the back office, executive, meeting room or dealer seating.

To discover the chairs that will make operators sit down and cheer, please visit Gary Platt Manufacturing at Booth 2618.

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2019 COMPANY PROFILES

GENESIS GAMING

HBG DESIGN Designing Experience

SOLUTIONS INC.

Because Accuracy Matters

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ith the increasing popularity of table games, casinos need the ability to accurately track and compensate live play, as well as the ability to effectively manage and analyze their table gaming operations.

Genesis Gaming has been at the forefront of table game tracking technology, and is recognized worldwide for its Bravo product line— the industry’s leading table game tracking and management system.

The Bravo system serves pit, poker and cage operations, giving operators advanced tracking and management tools that help improve profitability and day-to-day operations in today’s competitive casino environment.

At G2E 2019, Genesis Gaming will highlight all of the new updates available for the Bravo pit, poker and cage product lines, including the latest use of bonus side bet tracking, RFID and facial recognition technology.

A special G2E spotlight also will focus on cashless payments following the launch of Casinopay, and the recent success of card payments made via the Bravo system.

In addition to hardware and software, Genesis Gaming also offers a full line of table game products to the casino industry, including custom-built gaming tables and furniture, high-quality casino chips, precision dice, playing cards, table layouts, displays and table game accessories.

Find out more at G2E Booth 2223.

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or 40 years, HBG Design has been pioneering the creation of imaginative and memorable guest experiences. As a Top 5 hospitality and entertainment design firm in the U.S., the team of 120 architects, interior designers and building professionals in Memphis, Tennessee and San Diego, California share a passion for making stories come to life by shaping physical space and connecting people to place.

Guests crave distinctive, transformative experiences, and that’s what HBG Design delivers—through esteemed projects spanning the country for diverse clients such as Caesars Entertainment, Hyatt Hotels, Hilton Hotels, Elvis Presley Enterprises/Graceland, and more than 45 Indian gaming and commercial gaming organizations. In the last two decades alone, the firm has designed more than 21,000 resort and hotel rooms and more than 22 million square feet of hotel, gaming/entertainment, food and beverage, conference/meeting space, events space and retail space.

HBG Design translates market influences, brand, culture, original storytelling and sustainable concepts into inspired hospitality and entertainment design for clients and their guests.

Understanding that architecture and interior design are intrinsically connected to the guest experience, HBG Design’s in-house teams of architects and interior designers work side-by-side to approach hospitality and entertainment design as a collaborative, intentional process. Designers focus on unique drivers like cross-generational appeal, wellness and technology to connect creative, well-conceived environments with the human experience.

HBG Design’s philosophy of experience-driven design is well-represented in several recent project openings, including three hotel and casino expansions/renovations for Ho-Chunk Gaming, with designs inspired by distinct natural regions of Wisconsin; and the luxuriously reimagined Spa at Cache Creek Casino Resort in Brooks, California, which offers guests a sensory nourishing wellness experience.

The eagerly anticipated 459-room Cache Creek hotel and resort expansion will open in late 2019. The firm also looks forward to the opening of the Desert Diamond West Valley Casino Resort in Glendale, Arizona and two urban hotel experiences for Canopy by Hilton and Hyatt Centric in the coming year.

Collaborators. Storytellers. Market surveyors. Experience curators.

HBG Design is absolutely passionate about entertainment and hospitality design. To learn more, visit Booth 3807 or hbginc.com.

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2019 COMPANY PROFILES

IGT Driving Customer Growth, Delivering

INSPIRED

ENTERTAINMENT, INC.

Player Experience

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t G2E 2019, IGT will showcase a wide range of gaming solutions designed to drive its customers’ growth and deliver unrivaled gaming experiences to players around the world. Backed by the theme “Player-Driven Performance,” IGT will occupy the trade show’s largest booth and will reinforce the depth and breadth of the company’s product portfolio.

As the undisputed leader in video poker content and hardware, IGT will reveal its new bartop cabinet, PeakBarTop. Complete with a 23-inch curved display and a series of technological advances including USB charging ports, enhanced lighting and audio and more, the PeakBarTop is backed by IGT’s industry-leading video poker content portfolio.

IGT facilitated extensive player, operator and bartender testing while creating this cabinet to ensure that it meets the needs of all critical audiences. At G2E, IGT will introduce new content for the PeakBarTop, along with evolutions of proven games such as IGT Wheel Poker, Game King and Ultimate X Poker.

Pop culture also will transcend the trade show floor as IGT spotlights new slot games based on top-tier licensed brands such as The Price is Right, Jeopardy and $25,000 Pyramid. Keeping with tradition, IGT will release new titles to its millionaire-minting Wheel of Fortune portfolio across multiple cabinets, along with Megabucks themes for both stepper and video slots players.

IGT’s PlayDigital organization will have a dedicated area within the booth where the full strength of the company’s digital products and services will be on display. The organization’s leading B2B sports betting platform will take center stage. Through interactive demonstrations, the IGT PlayDigital team will showcase how the “50-State Solution” delivers seamless player experiences across betting channels, and will illuminate why winners choose IGT PlayDigital for their sports betting needs.

In the IGT booth’s systems-focused area, attendees can experience IGT Advantage and its product ecosystem including Cardless Connect, Resort Wallet and Intelligent Offers. When leveraged together, these Advantage products can transform the player experience and enable casino patrons to effortlessly interact with gaming devices via their mobile phones, while also driving operational efficiencies for the casino.

For information about these products and much more, stop by G2E Booth 3659 or visit igt.com.

Essential Entertainment

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nspired Entertainment brings content and solutions that demonstrate what makes the company “Essential Entertainment.”

At G2E, Inspired will showcase a premium suite of GSA-compliant products, including a rich variety of VLT/VGT themes with proven high-performing features. Inspired offers products for almost every playing need, whether it’s a time-on-device player or players looking for more volatility.

The star of this year’s show will be Inspired’s new Valor cabinet—aesthetically pleasing and reliable, boasting striking dual 27-inch high-definition floating screens with superior speakers to deliver an immersive player experience, perfectly complementing the company’s diverse range of visually impactful content. The Valor cabinet also frames an elegant, easy-to-follow multi-game user interface that delivers intuitive game selection and fast loading times.

Inspired pioneered the field of virtual sports, and remains the only provider of virtual football. At G2E, Inspired will build on its 15-year history with the introduction of its groundbreaking new virtual basketball game, which uses the latest in motion-capture technology to create a new level of realism—delivering an experience, not just a game.

Virtual sports have become a necessity for regulated operators around the globe, as they create continual streams of betting content and a higher-frequency complement to real sports betting. Their ease and simplicity make virtual sports accessible to both novice and experienced players, and the fast-paced action appeals to that hard-to-reach millennial demographic.

Inspired also will feature a deep interactive portfolio of top-performing content with designs, features and RTPs to suit multiple markets. The range includes slots, table games, scratch cards, Inspired’s unique virtual on-demand games and the exclusive Sizzling Hot Spins feature, now on five games. Inspired’s omni-channel games have proven successful across multiple international markets.

Inspired’s display will include its new V-Play Plug N Play solution, a complete end-to-end online virtual sportsbook product that allows operators to access Inspired’s award-winning scheduled virtual games with minimal integration effort and rapid speed-to-market.

Simple and quick to install, Plug N Play makes the virtual product available with no sportsbook integration needed. A full bet management tool is included, delivering a complete sports betting experience with branding option availability.

Visit Inspired at G2E Booth 4130.

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2019 COMPANY PROFILES

JANI-KING A Company That Does It All

INTERBLOCK Diamond-Quality Gaming Solutions and Support

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nterblock is a worldwide leading developer and supplier of luxury electronic table gaming products. Its multi-player gaming devices set industry standards and provide the ultimate in luxury interactive entertainment experiences.

The Interblock brand is globally recognized for diamond-quality gaming solutions and technical support in more than 205 jurisdictions. Interblock’s exclusive collection of fully and semi-automated electronic gaming tables and video gaming solutions provides casinos, arcades and gambling halls with superior product performance and their guests with an unforgettable gaming experience.

At G2E, Interblock’s stadium configurations will demonstrate the company’s latest enhancements. With audio and visual effects and side bets, the Diamond product line gives flexibility to operators and provides an enhanced gaming experience. Any desired number of play stations can be connected to a single unit.

The highlight of Interblock’s booth will be the breakthrough form factor Universal Cabinet, a stand-alone unit with slot-like hardware designed to support a variety of games. Available in both video and automated formats, the product will demonstrate craps, roulette, blackjack and baccarat games and its ability to connect to external Interblock generators. Universal Cabinet is revolutionary to the gaming industry, and will change the way a typical casino floor is configured.

Interblock’s No. 1-selling product line, MiniStar, will launch new game forms and features at G2E on its blackjack, bacarrat, craps and roulette games.

The compact Roulette ETG delivers more than 120 results per hour and provides all of the features and functionalities available on Interblock’s Diamond product line in a smaller footprint at a lower price point. LED lights on the wheel and amplifying sound effects will chase the ball until it drops into a pocket.

MiniStar Dice also will be spotlighted at Interblock’s display. Composed of Interblock’s new micro-dice generator and play stations that are closely situated around it, MiniStar Dice provides excellent dice visibility for the player. It offers most of Interblock’s Diamond Craps features, but in a smaller footprint.

Visit Booth 1239 to see Interblock‘s comprehensive portfolio of automated, video and dealer-assist product lines at the 2019 Global Gaming Expo.

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iving gaming property guests the best experience means all areas of the business must be on-point. Obsessed with its responsibilities, Jani-King goes to great lengths to be sure that a housekeeping/EVS department is something a casino client never has to worry about. Partnering with Jani-King provides a complete, turnkey cleaning program that includes personnel, equipment, supplies, insurance, licensing and more.

Jani-King’s casino/resort/hotel division has been trusted to uphold the image and standards of some of the world’s most prestigious properties. The company offers a team of experts who understand how to keep a casino/hotel/resort looking its best, so its team can do what does best— that is, deliver a great customer experience and eliminate the labor headache—because Jani-King does it all.

Jani-King understands the challenges clients can face, as well as their needs and expectations from a partner. Jani-King clients can count on a partner who: • Is experienced and fully committed to its area of responsibility, giving clients the opportunity to focus on other areas of their business.

• Has the resources to provide the results and peace of mind clients need when it comes to managing housekeeping/EVS labor.

• Is equally passionate about guest satisfaction as a client’s own team.

Simply put, a property needs a partner who is 100 percent committed and can deliver results. That’s Jani-King… providing customer solutions for 50 years, and prepared to help clients give guests the experience of a lifetime.

To get started with Jani-King’s proven casino cleaning program, contact Vice President of Casinos Jeff Freeman, who, with more than 30 years of Jani-King experience, offers the knowledge and commitment companies seek in a cleaning partner: 800-552-5264; 972-854-1239; jfreeman@janiking.com.

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PUBLICATION

AN ANNUAL INDUSTRY REPORT

DON’T MISS YOUR OPPORTUNITY TO ADVERTISE IN THE 18th ANNUAL EDITION

GGB magazine is proud to announce the 18th annual edition of TRIBAL Government Gaming: An Annual Industry Report, the most comprehensive annual publication available today covering all Class II & Class III gaming operations in all jurisdictions offering tribal gaming.

More than just a directory or resource guide, TRIBAL Government Gaming features editorial coverage of cutting-edge issues such as tribal sovereignty, Indian gaming regulation, economic diversification, nationbuilding, compacts and more.

TRIBAL Government Gaming is a highly visible publication with a circulation of more than 16,000, including bonus distribution at NIGA in April 2020, OIGA in July 2020, G2E in October 2020 and other appropriate trade shows and conferences.

TRIBAL Government Gaming reaches key decisionmakers in the Indian gaming and traditional casino industries, including operators, regulators, manufacturers and vendors.

As an annual publication, TRIBAL Government Gaming will offer a one-year shelf life providing increased frequency and recall for advertisers. Sponsorship opportunities are available for increased marketing awareness.

Ad Space Deadline: FEBRUARY 7, 2020 I Publication Date: MARCH, 2020 For more information on advertising, please contact

Terri Brady, Director of Sales & Marketing

phone: 702-248-1565 x227 I email: Tbrady@ggbmagazine.com

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2019 COMPANY PROFILES

KAMBI The Ultimate Sports-Betting Network K

JCJ ARCHITECTURE Balancing Business and Creativity J

CJ Architecture has been immersed in the gaming and entertainment marketplace for decades, designing some of the most notable and profitable properties in the industry. The team offers clients a proven approach to planning and design that balances business objectives with the delivery of creative, high-impact environments.

JCJ’s Gaming, Hospitality & Entertainment team possesses exceptional collective intelligence of the gaming market and the guest experience. The team uniquely understands the interplay between brand, program, operations and distinctive design. JCJ’s comprehensive, interactive process yields solutions that address unique challenges, capitalize on opportunities and promote bottom-line success.

JCJ’s roots date back more than 80 years to 1936. Since that time, JCJ has grown from a regional practice with a reputation for excellence in documentation to an award-winning firm that attracts world-class design talent. The team provides comprehensive planning, architecture and interior design services from seven strategically located offices across the nation, including Boston, Hartford, Las Vegas, New York City, Phoenix, San Diego and Tulsa.

The firm’s track record of projects with accelerated schedules is testament to its unique ability to meet the demands of the gaming industry.

JCJ’s impressive portfolio represents a variety of commercial gaming brands and clients including Resorts World, Hard Rock, Penn National, MGM, Caesars Twin River and Hollywood Park. JCJ is proud to have collaborated with more than 65 tribal clients on a wide range of projects across the country. With many exciting projects under way at Choctaw Casino & Resort Durant, Firekeepers Casino Hotel, Casino Pauma and Tribal Winds Casino, to name a few, the JCJ team looks forward to celebrating several openings in the near future.

Regarding the firm’s growth and success, JCJ Principal and Director of Hospitality Design Bob Gdowski stated, “In today’s competitive marketplace, where relevance is dependent upon not only the ability to conceive, but also to execute on engaging and unique guest experiences, JCJ excels. Collaborating with some of the industry’s most forward-thinking casino resort operators has allowed our team to demonstrate why we continue to grow to become one of the most sought-after hospitality design firms.”

To learn more about JCJ Architecture, visit jcj.com or G2E Booth 3120.

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ambi is the global leader in premium sportsbook provision. Active in regulated markets across six continents, Kambi powers some of the industry’s leading B2C brands, combining high-performance technology with sportsbetting know-how to springboard operators to success.

Driven by a vision to create unique and engaging sports-betting experiences for a growing network of ambitious operators, Kambi has successfully partnered with leading U.S. brands such as DraftKings, Rush Street Interactive and Mohegan Sun, and recently announced a landmark deal with North America’s largest regional gaming operator, Penn National Gaming, to power its retail and online sportsbooks.

From over-the-counter betting to bring-your-own device, to fully customizable self-service betting kiosks, Kambi offers brick-and-mortar operators of all shapes and sizes a world-class sportsbook solution for the modern-day player. The company’s on-property sportsbook has already been successfully deployed in regulated markets including New Jersey, Pennsylvania and New York.

Kambi’s fully managed services encompass a broad offering, from frontend user interface and odds-compiling to customer intelligence and risk management, built on and delivered through a robust, in-house-developed software platform.

Combined with a powerful functionality for price differentiation, plus the ability to offer bespoke risk management and a comprehensive bonusing toolbox, Kambi gives its partners the ultimate freedom to become the sportsbooks they want to be.

Trading sports since 1998, Kambi has long been at the forefront of innovation-led change, delivering new and exciting sports-wagering experiences to millions of players all over the world. In 2018, Kambi created sports-betting history when it processed the first legal online wager in the U.S. postPASPA. Please stop by G2E Booth 2230 to find out how the Kambi team can help make sportsbook ambitions a reality, and how to join the industry’s ultimate sports-betting network.

For additional information, visit Kambi.com.

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2019 COMPANY PROFILES

KONAMI GAMING INC. The Future of Play F

rom new game form factors to facial recognition technology, Konami’s G2E 2019 presence demonstrates a commitment to invest in the industry’s future.

Expressly set on shaping the future of industry entertainment, Konami Gaming Inc. has recently reached record levels of investment in new talent, tools and technology. A company characterized by its strong entertainment heritage and proven dependability, at 2019 G2E, Konami will provide the industry with a first look at an expanding lineup of future product. Guests from across the globe will be among the first to experience entirely new slot cabinets, creative game content and casino systems solutions aimed at advancing product offerings across the space.

Transformative Cabinets: On the heels of high performance across the big-screen Concerto Opus cabinet, and growing momentum for its new KX 43, Konami is further expanding its cabinet lineup with a never-before-seen portrait screen machine. Built to maximize merchandising, versatility and enjoyment, Konami’s latest slot cabinet will showcase several debut series in captivating 4K Ultra HD. Guests at G2E will be first in the industry to experience the machine’s debut.

Creative Content: This year’s event also comes with considerable emphasis on driving fresh game content across Konami’s cabinet library, including KX 43, Concerto Crescent, Opus and more. Konami delivers an array of game play innovations from linked progressive series to high-impact, in-game effects. Among Konami’s most anticipated titles is a symbol-driven linked jackpot series called Fortune Mint with wild symbols that transform to random multipliers and jackpot symbols when appearing in a highlighted section of the reel frame. Konami also will debut a new title within its popular Triple Sparkle series.

Top Systems Technology: Konami’s Synkros casino management system is pioneering the next generation of player tracking technology with industry-leading solutions spanning facial recognition, near-field communication, mobile and more. The company’s award-winning casino systems power more than 400 venues across the globe with 99.9 percent uptime, open integrations and best-in-class marketing tools. Throughout G2E 2019, guests will have the opportunity experience SYNKROS through a live demo environment.

For more information, stop by G2E Booth 1256 or visit gaming.konami.com.

MICRO GAMING TECHNOLOGIES Real-Time Promotional Partner M

icro Gaming Technologies Inc. designs and develops software to automate, track and report all casino promotions. The MGT software applications interface bi-directionally in real time with almost every major player tracking system on the market with a touch-screen device.

MGT’s software can interface with slot machines, tablets, websites and mobile devices. These devices can become an employee that knows every player in the database, can evaluate the historical gaming activity, and can use the information to determine an appropriate prize based on the patron’s gaming value.

The real-time Promotional Intelligence controls the distribution of the promotional budget. The device can then issue prizes by printing a bar-coded voucher or electronically posting the prize to the player’s account.

One of MGT’s newer devices added to the hardware catalog is the Card Printing Kiosk. With MGT’s Self-E module, customers can provide patrons a solution to long club lines for enrolling and reprinting loyalty cards. CPK purchases include shipping, one-year parts warranty, installation and a monthly module lease. Customers can print in full color at 300 dpi, from up to four configurable card tiers from the 2,000-card stack.

MGT was the first company to introduce the application of a “game” as a method to reveal offers to casino patrons. This method of rewarding players has enhanced the gambling experience, since patrons never feel that they haven’t won something with each trip to the casino. MGT has more than 200 games in its growing catalog, which customers can purchase instantly online with store credits or a monthly game subscription.

MGT presently boasts a 25 percent market share in the U.S., with more than 280 installed locations coast to coast; its clients represent more than 40 percent of the U.S. slot count. MGT aspires to four main principles to acquire and maintain customers: reliability, compatibly, flexibility and security.

The company provides 24hour support, ensuring a qualified support person always is just a phone call away to assist and troubleshoot.

For more information, visit MGTINC.net or call 702-360-8550.

2019 G2E PREVIEW

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NOVOMATIC AMERICAS Superior Gaming Products for an Ever-Changing Market

H

eadquartered outside Chicago and founded in 2012, Novomatic Americas LLC continues to bring dynamic gaming products to the North American market in 2019.

Leveraging the global design, market research and customer performance data of its Austrian parent company, Novomatic Americas has spent the past years creating market-specific gaming products for the North American and Caribbean jurisdictions. Products range from slot machines for Class III and VLT/VGT markets to lottery solutions, electronic table games, management systems, tournament systems, play-for-fun online/mobile games, social games, sports betting systems and ancillary services.

At G2E, Novomatic Americas will feature sleek cabinets, sports betting technology, video gaming technology and exhilarating progressives. Customers will see Novomatic’s product lines showcased alongside a substantial variety of entertaining premium content, core content, systems and exciting new progressive jackpot product lines.

At center stage in the Novomatic booth will be the Samurai Beauty game, along with the latest riveting suite of linked progressive product lines, including the mighty Thunder Cash Link—a proven winner on any casino floor with player-selectable multi-denominations and an exciting multi-level jackpot offering. The attractive mix of games like Emperor’s China, Empress of the Pyramids and the Great Conqueror will attract a wide range of players. Thunder Cash Link’s popular and desirable jackpot mechanics and the impressive trigger feature are proven to keep players playing while the jackpot pays.

Another G2E showcase product will be the bold Pay Day Progressive line, a series of high-energy stand-alone progressive games from the U.S.-based Mount Prospect game development studios. First releases are Prized Panda and Prize of the Nile—but watch this series quickly grow with new titles like Pay Day Plus.

Expanded ETG side bets, the new Money Party progressive line, proven myACP casino management systems and Novomatic ActionBook self-service betting kiosks also will be on display.

To find out more, stop by G2E Booth 1259 or visit novomaticamericas.com.

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RYMAX No. 1 Player Loyalty Solutions Provider P

layer loyalty program doesn’t incorporate an element of sports betting?

Unable to segment and concentrate with the program? Not offering players the hottest merchandise from today’s most desired brands?

Let Rymax, the No. 1 supplier of player loyalty solutions, help breathe new life into a dusty program.

Rymax’s world-class, personalized programs make every player feel like a winner, through an unmatched portfolio of 15,000 premium merchandise rewards. Offering more brands, more products and more inspiration than any other loyalty marketing provider, Rymax’s programs are custom-designed to motivate players at every level and of every generation.

Rymax’s Strategic Interactive Themed Events excite players through hands-on, exclusive reward experiences that drive ROI and increase repeat play. These customized, interactive events transform any setting into a merchandise boutique, and each product at these award-winning events is handpicked, to accurately target and reward players.

As the exclusive provider of nearly 100 aspirational brands, such as Michael Kors, Klipsch, Thule and Viking, Rymax has access to the latest and greatest models and inventory, as well as best-in-class pricing.

Rymax also has the ability to create specialized reward bundles that strengthen the perceived value and functionality of the merchandise. In addition, Rymax provides a seasoned staff at every event, each equipped with extensive product and brand expertise to help provide a seamless experience for guests. Plus, Rymax’s revolutionary check-out system integrates with a players club portal and can adjust points in real time, while reducing transaction times so players can quickly return to the casino floor.

Rymax’s fulfillment arm, Brainstorm Logistics, houses and ships reward products from bicoastal distribution centers. Inventory is monitored by the minute, enabling the nationwide network of warehouses to provide quick and efficient order fulfillment based on each consumer’s geographic location.

Rymax’s fully owned and operated U.S.-based call center provides customers with real-time status updates and ensures all customers receive stellar service from the moment they place an order until it arrives at their doorstep.

As the industry’s only one-stop shop, Rymax designs, implements and manages all program elements under one roof—including event integration, fulfillment and delivery. Rymax brings the most in-demand products, customized technology solutions and world-class services to the gaming marketplace.

Visit Rymax at G2E Booth 3623 to see trending merchandise from today’s top brands. For more information, visit rymaxinc.com or call 866RYMAX-11.

UNLV_Oct._2019FPad-G2E.qxp_Layout 1 8/28/19 5:23 PM Page 1

Presented by

Customer Service & HR: The People Factor OCTOBER 30, 2019

Finding great employees is hard.

Training them is crucial.

Retaining them is an art.

At this Episode, hear the best practices in human resources, learn about the latest customer-facing technology that improves guest service, and discover the link between great employees and first-class customer service.

Customer Service & HR: The People Factor will be held October 30, 2019 from 9 a.m. - 12:30 p.m. on the campus of UNLV at the Stan Fulton Building-International Gaming Institute in Las Vegas.

Attend In Person, Live Stream or View Webinar For more information, including speakers and registration, visit UNLVGHES.com.

Episode Sponsor

Networking Sponsor

GAMING

Gaming & Hospitality Education Series Sponsors

Gaming & Hospitality Education Series Presented by

A M S APPLIED MANAGEMENT STRATEGIES

Gaming & Hospitality Education Series Hosted by

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2019 COMPANY PROFILES

SCIENTIFIC GAMES Reimagine Play S

cientific Games is leading the way in the creation and design of cutting-edge gaming content and platforms, evolving the full Entertainment Ecosystem and inspiring stakeholders to “Reimagine Play.”

One of SG’s greatest strengths, its celebrated licensed brands, will be featured at G2E with Willy Wonka-Everlasting Gobstopper and The Hobbit both showcased on the Gamefield 2.0 cabinet. The dramatic new Wave XL Horizon will feature both James Bond-Die Another Day and Monopoly Money Grab, where Mr. Monopoly will make it rain.

SG will introduce exciting new themes in its successful high-performing games series, such as the Ultra Hot Fire Link starring all of the player-favorite features of Ultimate Fire Link and a new Ultra Hot symbol guaranteed to heat things up.

Also debuting are new innovative and engaging cabinets, including the TwinStar 5RM, showcasing a thrilling stepper version of the acclaimed Dancing Drums.

SG is reimagining how players will play, and pay, through both its SG Game Service and Unified Wallet technologies. The SG Game Service enables players to access and play content across multiple channels like slots, sports betting and ETGs, all from a single device. The Unified Wallet provides a cashless and cardless solution allowing players seamless access to various funding and loyalty club transactions throughout the resort.

SG’s Rewards Quest achievement-based badge system rewards players for activities throughout the resort, while the Player Boutique gifting program allows players to redeem loyalty points for prizes quickly and easily at their game.

SG Vision enables anonymous patron identification and real-time chip recognition, providing secure data for enhanced tracking of game transactions and patron activity throughout the property.

SG also is reimagining play through the creation of industry-leading table game content and cutting-edge technology to enhance the player experience. With the new MDX multi-deck shuffler, SG is doing what’s never been done. MDX shuffles up to 10 decks, eliminates edge sorting and sorts multiple decks.

SG is changing the table progressive game with GM Atlas, the next-level progressive operating system. GM Atlas offers new bonus and jackpot options and the ability to configure Must-Hit-By and random mystery prizes.

SG also is introducing the dramatically redesigned Quartz cabinet, the latest Electronic Table Game innovation. Quartz displays eight games concurrently on an immersive 26.5-inch LCD player touchscreen.

For more information about how SG is reimagining play, visit scientificgames.com.

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SYNERGY BLUE Innovative Solutions For Gambling’s Next Generation

S

ynergy Blue is on a mission to create wildly entertaining and innovative gambling experiences that enhance engagement, attract new demographics and increase net revenue for casinos everywhere. As the premier creator of skill-influenced gaming, Synergy Blue is evolving the casino floor to fit the preferences of today’s demographics.

At G2E, Synergy Blue will bring all the fun to bet on, and then some. With new titles to add to its already extensive game library, the company truly has something for every type of gambler (and gamer).

Attendees can look forward to trying out arcade-style gambling firsthand.

Synergy Blue’s new games will give the G2E 2019 crowd a chance to race to the jackpot on a driving-style adventure or match three on a uniquely engaging touchscreen bar top.

One of the most innovative aspects of Synergy Blue’s offering is flexibility.

The company’s Hybrid Arcade Wager-based Gaming platform, or HAWG, supports skill-based and chance-based gambling, allowing the games to be placed in nearly any jurisdiction where skill or traditional slots are legal. This completely unique feature provides an opportunity for casino owners who want to keep pace with a rapidly evolving industry.

With its Nevada gaming license secured, Synergy Blue is one of a handful of companies dedicated to creating innovative gambling solutions and fun for the next generation. And with its headquarters now in the heart of North America’s casino industry, Las Vegas, the company is set to take its place as providers of fun to bet on.

Synergy Blue also has new technologies and games in the pipeline. Stop by G2E Booth 2811 to find out how Synergy Blue can open up new revenue streams for casino owners everywhere.

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2019 COMPANY PROFILES

SYSCO Fresh Food, Fresh Ideas S

ysco is the global leader in selling, marketing and distributing food products to restaurants, health care and educational facilities, lodging establishments, casinos and other customers that prepare meals away from home.

Its family of products also includes equipment and supplies for the food service and hospitality industries.

With more than 67,000 associates, the company operates approximately 330 distribution facilities worldwide and serves more than 600,000 customer locations. For fiscal 2018 that ended June 30, 2018, the company generated sales of more than $58 billion.

Sysco Products

Fresh food and fresh ideas are at the heart of food and service. Sysco delivers exceptional produce, custom cuts of meat, high-quality seafood and imported foods offering global flavors. The company’s network of specialty suppliers pairs well with its culinary and business expertise.

Sysco’s unparalleled selection of innovative ingredients and cutting-edge products connects businesses to the industry-leading distribution network, keeping them stocked with the freshest products, trends and ideas.

Cutting Edge Solutions

G2E will showcase Sysco’s Cutting Edge Solutions platform, which offers customers a variety of innovative products and solutions to help differentiate and grow their businesses in the constantly evolving industry. Cutting Edge Solutions uses extensive research and deep industry knowledge to deliver distinctive and relevant concepts to consumers. From plant-based offerings to labor-saving products, Cutting Edge Solutions helps operators create and innovate their menus to delight patrons.

For more information, visit G2E Booth 6429 or contact Karla Perez at perez.karla@corp.sysco.com.

TABLE TRAC INC. Innovative Total Solution Casino Management System

F

ounded in 1995 in Nevada, TableTrac Inc. is now based in Minnetonka, Minnesota. CasinoTrac, the company’s total casino management system, automates operations, guest rewards and loyalty club, marketing analysis, guest service, promotions administration/management, vault/cage management and audit/accounting.

Today’s gaming markets are highly competitive, so having the edge is critical to success. The most affordable, secure and scalable casino management system on the market today, CasinoTrac streamlines casino gaming operations, and future system upgrades are included at no additional cost to customers.

The CasinoTrac management system currently is in use by 90 operators in 156 casinos across 13 countries worldwide.

Customers who have switched to the CasinoTrac system say:

• CasinoTrac is easy to use

Customers appreciate that it’s easy to train personnel in marketing, auditing, slots and other departments on the CasinoTrac system. And that leads to another key benefit: time savings.

• CasinoTrac is reliable

CasinoTrac operates in a highly stable Linux server platform. Users interact using Web Service interface standards, ensuring a familiar user interface and experience, resulting in shorter training time.

• CasinoTrac offers marketing flexibility

CasinoTrac Reflexive Rewards offers casino marketing flexibility with a high degree of automation. Reflexive Rewards takes it further by automatically selecting appropriate offers for each guest based on ADT, segmented total theo wins, total visits, visit frequency and geo distances traveled. Reinvestment rules are enforced while the system internally performs all the calculations, making cycle times for offer re-evaluation hourly, 24/7.

For more information, visit CasinoTrac at G2E Booth 1636 or tabletrac.com.

2019 G2E PREVIEW

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VIZEXPLORER

Maximizing Time and ROI

F

TCSJOHNHUXLEY

Innovations to Light Up the Gaming Floor

T

CSJohnHuxley, the leader in research, development, services and innovation in the live gaming space, will present several exciting innovations at G2E, in addition to its world-renowned core products which have become industry benchmarks for their quality, innovation, reliability and security.

At G2E, the company will present the Americas debut of Blaze Baccarat, unveiled earlier this year at G2E Asia. Bringing a new twist to the traditional game of baccarat, this version incorporates the same eye-catching Blaze patented game-attract animations, but also highlights winning bets, which will excite new and experienced players while providing additional security to dealers and operations staff alike.

Blaze Baccarat joins the suite of roulette, sic bo and craps, completing this striking showcase of exciting table game products.

Steph Nel, general manager for the Americas, commented, “Our Blaze range of products has been extremely successful in the Americas, with many casinos capitalizing on the added excitement and spectacle these eye-catching tables bring to the gaming floor. With the addition of Blaze Baccarat, operators can now take advantage of offering one of the world’s most popular card games while improving the playing experience for the customer.”

Qorex Electronic Gaming Solutions also will be highlighted at G2E, featuring a selection of 23-inch and 27-inch gaming terminals. The Qorex range of products offers the experience of live gaming while delivering the benefits of electronic gaming, such as added security and real-time reporting, so casino operators can evaluate the status of their terminals at any time and act immediately as required.

With the ability to feature live and RNG games and flexible configuration options from single terminals, eye-catching themed carousel units to full stadium setups, Qorex provides operators with electronic gaming solutions to fit every requirement.

To see these innovative products and much more, visit G2E Booth 4439.

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or casino operators today, leveraging information the right way is critical to understand their customers and improve the performance, efficiency and profitability of their business. VizExplorer’s mission is to harmonize the world’s information with the technology and expertise needed to drive operational excellence in gaming.

With the company’s diverse solutions—the VizExplorer software suite, managed services and focus on customer success with a team of experienced former gaming operators—VizExplorer helps unlock answers to the operational, marketing and business challenges facing casino operators today.

With deep roots in the gaming industry, VizExplorer specializes in helping casinos coordinate gaming operations, improve database marketing and enhance player development with the strategies and software needed to drive the best results. From new ideas on how to grow revenue to offering a helping hand in strategizing and executing operations, VizExplorer Managed Services works directly with property staff to help fill in gaps, give actionable recommendations and continuously track and improve outcomes.

The VizExplorer Software Suite combines the company’s extensive experience in gaming with the business analytics and operational software tools needed to help casino operators drive the performance and efficiency of their slot floor, slot service, database marketing, and player development.

VizExplorer offers a range of solutions—from powerful data visualizations used to explore customer behavior and advanced proprietary math models that account for slot cannibalization and volatility to intuitive automated analysis tools designed to help operators save time. VizExplorer’s latest solution, the VizExplorer Slot Recommendation Engine, automatically identifies new game changes and calculates expected lift to drive incremental slot revenue.

VizExplorer is a market leader in the gaming industry, providing software and managed service solutions to more than 300 gaming properties across six continents, with approximately 120 employees spread across its offices in San Diego, Las Vegas and Wellington, New Zealand. Learn more by visiting vizexplorer.com.

ZITRO Wider Choice, Bigger Success

Z

itro will present a world-premiere multitude of games at G2E 2019, as well as two new cabinets from its Bryke Video Slots product line.

Allure will make its debut in Las Vegas. This notable cabinet includes three 27-inch full HD screens, a state-of-the-art SmartDeck digital button panel and a powerful multimedia system integrated by superior monitors that create an incredible immersive experience.

Allure will launch with three sensational new games: 88 Link Lucky Charms and 88 Link Wild Duels both combine, for the first time ever, the proven “243 Ways” game mechanism with an impressive Link Bonus by Bryke. Zitro also will present 88 Link Shock, which includes the mystery prize Link Shock.

Illusion, another new cabinet premiering at G2E, incorporates an impressive 43-inch Ultra HD curved monitor and a 21.5-inch digital topper, plus the SmartDeck digital button panel. Illusion will launch with Bashiba Link, an exciting multi-game that combines a Link Bonus with the 243 Ways math model.

Fusion is Zitro’s well-known cabinet, featuring the global No. 1 games Link King, Link Me and Link Shock. G2E visitors will be able to see these international stars of the Bryke brand, now with more available games and a huge library of individual multi-games and LAP products—including brands such as Pick & Win 24, Smart Spins, Hit Me Up!, Link Shock, Blazing Pearls, Guns & Gold, 88 and 88 Shock.

As the world leader in video bingo, Zitro continues to innovate with the new Energy King, a bank that combines games with 3x4 and 3x5 cartons with an exciting bonus link, plus the latest promotional systems, Zitro Horse Race and Dino Ding Pot. For more information, visit Zitro at G2E Booth 4447.

DOWNLOAD THE G2E MOBILE APP POWERED BY: Switch on your bluetooth® and navigate the show floor with interactive maps Scan Exhibitor QR codes to vote for the best new product at G2E and see live rankings on the Hot Hits Leaderboards Get help from anywhere with live chat View personalized exhibitor, session and product recommendations See the Schedule of education sessions and special events

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2019 NCRG

no exceptions. This session offers multiple views on ameliorating this situation in the context of studying and developing public health responses to gambling disorder.

The Responsible Thing The NCRG Conference on Gambling and Addiction will be more important this year

By Patrick Roberts

R

esponsible gaming is always the goal of the casino industry. No one wants anyone who is at risk to be hurt by the products and services provided by the casinos. And with the quick legalization of sports betting—particularly the mobile variety—the industry needs to be aware of how this will impact those afflicted with problem gambling issues.

That’s why this year’s National Center for Responsible Gaming Conference on Gambling and Addiction—the 20th anniversary of this important gathering—will play a key role in determining how the industry responds to this challenge.

The NCRG is one of the most important agencies in gaming. Founded in 1996 by the American Gaming Association, the NCRG’s mission is to help individuals and families affected by gambling disorder by supporting the finest peerreviewed, scientific research into gambling disorder; encouraging the application of new research findings to improve prevention, diagnostic, intervention and treatment strategies; and advancing public education about gambling disorder and responsible gaming.

More than $27 million has been committed to the NCRG, through contributions from the casino gaming industry, equipment manufacturers, vendors, Native American casinos, related organizations and individuals. And now it’s time for the companies and organizations affiliated with sports betting to step up to the plate.

This year’s NCRG conference contains a wide variety of topics. From an examination of 20 years of gambling research and the concurrent 20th anniversary of the National Gaming Impact Study Commission to an examination of recovery models and various treatments of gambling disorders, the NCRG conference will reveal groundbreaking research and studies.

Starting on Sunday, October 13, the NCRG conference includes tracks for clinicians, researchers and public health professionals, as well as for industry professionals and regulators. Several plenary sessions highlight the program, and a special presentation on a new “Gambling Court” in Nevada that intercedes for disordered gamblers who commit crimes to support their habit.

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Continuing education credits are also available to professionals involved in problem gambling treatment.

The NCRG conference features expert speakers who will delve deeply into the issues that confront problem gambling advocates on a daily basis and will bring solutions and options to the table.

For more information on the NCRG Conference on Gambling and Addiction, refer to the G2E app or visit NCRG.org.

PLENARY SESSIONS AT NCRG October 13 1:15 p.m. - 2:30 p.m.

Twenty Years of Gambling Research What have we learned after 20 years of gambling disorder research? A distinguished panel of the leading gambling researchers will trace the evolution of the field and also point to new directions for future inquiry.

Panel: Robert Ladouceur, Ph.D., Laval University, Marc Potenza, MD, Ph.D., Yale University, Jon E. Grant, JD, MD, MPH, The University of Chicago 2:45 p.m. - 3:45 p.m.

20th Anniversary of the National Gambling Impact Study Commission The National Gambling Impact Study Commission was charged by Congress with “a very broad and difficult task—to conduct a comprehensive legal and factual study of the social and economic implications of gambling in the United States.” The commission issued its report in 1999. This panel will reflect on the impact of the report on the gambling landscape after 20 years.

Panel: Frank Fahrenkopf, Jr., Former President &

CEO, American Gaming Association, Katherine Spilde, Ph.D., MBA, San Diego State University, Christine Reilly, National Center for Responsible Gaming, Roger Gros, Global Gaming Business 4:00 p.m. -5:00 p.m.

Health Disparities and Minorities in Gambling and Addiction All fields of study struggle with a historical disconnect from ethnic, socioeconomic and cultural minorities, and the fields of addiction and gambling are

Panel: Victor Ortiz, Massachusetts Department of

Public Health, Jessica Perrotte, University of Texas at San Antonio, Dipali Rinker, Ph.D., University of Houston 5:15 p.m. - 6:30 p.m.

Gambling Treatment Diversion Court in Nevada The Gambling Treatment Diversion Court, modeled on specialty courts such as drug court, helps disordered gamblers recover without incarceration. This session will focus on the first such court in Nevada.

Panel: Judge Cheryl Moss, Eighth Judicial Court,

Dayvid Figler, Figler Law Group

October 14 8:00 a.m. – 9:00 a.m.

How to Work with Clients Who Don’t Want to Quit Gambling This session will look at the ethical and practice issues related to working with clients who may have severe gambling problems but do not want to quit gambling. It will cover ways to consider using effective harm reduction strategies and will challenge clinicians to consider harm reduction and abstinence treatment goals in the context of providing clientcentered problem gambling care.

Speaker: Janine Robinson, Responsible Gaming

Council 9:15 a.m. - 10:15 a.m.

Internet Interventions for Problem Drinking and Problem Gambling There is a need for internet interventions, especially for gambling disorder, which has a low rate of treatment-seeking. But do they work? Dr. John Cunningham will review online interventions for problem drinking and problem gambling. He will focus on the research base for these interventions including his own studies.

Speaker: John Cunningham, Ph.D., Centre for

Addiction and Mental Health 10:30 a.m. - 11:45 a.m.

Three Ways that Neighborhood Disadvantage is Associated with Disordered Gambling This session will evaluate how genetic risk factors and exposure to neighborhood disadvantage are both associated with disordered gambling. This presentation will weave together the research on genetic and neighborhood effects by providing evidence from genetically informed research about three ways that neighborhood disadvantage is associated with disordered gambling.

Speaker: Wendy Slutske, Ph.D., University of

Missouri, Columbia

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THE FUTURE OF PLAy This is where gaming is going. To the forefront of innovation with the unveiling of a new, flexible video slot cabinet. With fresh-yet-proven content for the Concerto Opus™. With reimagined jackpot experiences and linked progressives on the stunning 4K portrait KX 43™. And intuitive engagement at every touchpoint of the player experience with SYNKROS®.

Meet us at G2E Booth #1256, and we’ll show you the future.