Annual Report 2021

2021

2021

greater lawrence family health center

ANNUAL REPORT

Board of Directors

Charles Zanazzi

Rosa Pina

Chair

Vice Chair

Karina Calderon

2

Joanne Grega

Secretary

Timothy DiBona Treasurer

Delia Duran-Clark

Socrates De La Cruz

Robert Gold

Robert Ingala

Joanna Kroon

Ivy Polanco

Nick Rosenberg

Frances Sidley

Julieann Thurlow

Abel Vargas

2021 GLFHC ANNUAL REPORT

Senior Leadership

Guy Fish, MD, MBA President & Chief Executive Officer

Zandra Kelley, MD Senior Vice President Clinical Affairs Chief Medical Officer

Saifur Rahman Senior Vice President Chief Operating Officer

Ann Marie Borgesi, PHR, SHRM-CP Senior Vice President Chief Administrative & Human Resources Officer

Diane Martin, RPh Senior Vice President Chief Pharmacy Services

Rich Napolitano Senior Vice President External Relations Chief Strategy Officer

Maria Coppenrath Senior Vice President Chief Financial Officer

Patrick Grotton Senior Vice President Chief Information Officer

2021 GLFHC ANNUAL REPORT

3

Locations

Main Site

North Site

34 Haverhill St. Lawrence, MA

150 Park St. Lawrence, MA

South Site

West Site

73D Winthrop Ave. Lawrence, MA

700 Essex St. Lawrence, MA

Methuen Family Health Center

Haverhill Family Health Center

147 Pelham St. Methuen, MA

755 Main St. Haverhill, MA

4

2021 GLFHC ANNUAL REPORT

Lawrence General Hospital

Lawrence High School

1 General St. Lawrence, MA

70-71 North Parish Rd. Lawrence, MA

Greater Lawrence Tech. School

Community Support Services

57 River Rd. Andover, MA

98-100 Water St. Lawrence, MA

2 Mobile Health Units

Administration

Serving the Merrimack Valley

1 & 401 Griffin Brook Dr. Methuen, MA 2021 GLFHC ANNUAL REPORT

5

Finance and Growth Revenues: $80,269,046 State GME Grants Revenue 3% 5% Other Revenue 7%

Private Grants 2%

Meaningful Use 1%

Other Support 1%

Federal Grants 12%

Patient Revenue 49%

Pharmacy 20%

Expenses: $77,368,603 Professional Services 3% Supplies 3%

Depreciation 3%

Subcontracts 3% Uncollectable 2%

Other Expenses 4% Facility Operations 6%

Personnel 76% 6

2021 GLFHC ANNUAL REPORT

250,000 200,000

249,472

150,000

247,805

255,165

255,083

253,858

262,799

301,941

263,496

100,000 50,000

54,135

0

2014

62,566 61,263 60,549 58,319 56,700 Patients and Patient Visits63,315 2015

2016

2017

2018

Patients

2019

2020

63,448 2021

Visits

400,000 350,000 300,000 250,000 200,000 150,000

301,941

249,472

247,805

255,165

253,858

255,083

262,799

263,496

54,135

56,700

58,319

60,549

61,263

62,566

63,315

63,448

2014

2015

2016

2017

2018

2019

2020

2021

100,000 50,000 0

Patients

Visits

Patient Visits by Site Main Site -34 Haverhill St., Lawrence Lawrence General Hospital

8%

North Site - 150 Park St., Lawrence

1%

1%

School-Based Centers

34%

17% South Site - 73 Winthrop Ave., Lawrence West Site - 700 Essex St., Lawrence Mobile Health Units Methuen Family Health Center

14%

6% 3%

16%

Haverhill Family Health Center

2021 GLFHC ANNUAL REPORT

7

#GLFHCGIVES

For many of our employees, taking care of patients extends beyond their appointments. The Access to Care fund was created by GLFHC staff to support patients who need help paying for items and services not covered by insurance.

Employee Donors Mical Alicea Suzanne Andrews Laurie Andrews-Comer Ramona Andrickson Anonymous Leidy Anziani Jose A. Antonina Arias Elie Ata, MD Ainex Baez, MD Wendy Barr, MD Jackelin Bautista Yamilka Benzon Jennifer Bergeron Ann Bishop Andrew Blanchette Julianne Bloise Warren Bodine, DO Brooke Bogacz Ileana Borges Ann Marie Borgesi Amy Bositis Thomas Bruzzese Julianna Burke Laura Burns Bernadina Caban Melvin Caban Kayralis Capellan Alicia Cardona Aliceann Caron Luz Casado Gerelisse Castillo Franco Gabriela Castro Jamie Cespedes Robely Cespedes Joey Cheung 8

Concetta Coleman Jessenia Colon Samantha Cote Catherine Croswell Steven Crowell Christine Crutcher Rebeca Cruz Islandia Cruz Mora Yisell Cruz-Bonilla Joanne Curran Aisha Davila-Hernandez Sharolin De Los Santos Elaine Dearce Serena Dee, MD Ashley Del Rosario Thalia Delacruz Lynn Delaney Sandra Deschenes Carmen Diana Stephanie Diaz Lisa DiCicco Denise Didio Keyna Duran Theresa Dussault Luz Echeverry Joyce Emerson Paul Esielionis, MD Yuleydis Espinal Mary Federico Arianna Figueroa Cassandra Fisher Sharon Fisher Tatiana Flores Kenjaley Francisco Sarai Galvez Glenny Garcia

2021 GLFHC ANNUAL REPORT

Carmen Garcia Maria Gatej Erin Goebel Evelin Gomez Kirssi Gonzalez Maria Gonzalez Pamela Gonzalez Yuleiddy Gonzalez Juli Gonzalez Patrick Grotton Massiel Gutierrez Laura Guzman David Hall Ashley Hall Chelsea Harris Lesly Harris Mercedes Helleis Rosemary Hernandez Maria Hernandez Iris Hernandez Lisa Howe Cam-Tu Huynh Cristina Jerez Miriam Jimenez Regina Johnson Julie Johnston, MD Lauren Jones Elena Jordan Marcia Joyce Zandra Kelley, MD Kimberly Lebron Elane Lee Amanda Lefort Marc Lemay Jonathan Lichkus, MD Cui Lin

Mary Lyman Ellen Lynch Vanessa MacDonald Daniel MacNeil Alicia Mam daCunha Cara Marshall, MD Diane Martin Rashell Mendez Vanessa Merino Chantelle Mills Jatna Monegro E. Y. Monge Julianna Monteiro Joann Montilla Edder Mora Krystal Morales Wanda Moya Sierra Muniz Richard Napolitano Ivelys Navarro Patrick O’Neil Michelle Olivieri Ileana Ortiz Nora Ortiz Arelys Pena Maribel Pena Marielys Pena Erileidy Pena-Almanzar Glendaly Pena-Soto Yadalis Peralta Eva Perez Alexandra Perez

Gloria Petrakos Helen Phillips Ramona Ponce Danica Quimby Lisbeth Quinones Delma Quinones Saifur Rahman Laxmi Ramesh Vanessa Ramirez Mariela Ramos Jessica Ramos Reina Reyes Maria Reynoso Jeanette Rivera Berta Rivera Cindy Rivera Anne Rodman Elisa Rodriguez Kimberly Rodriguez Luz Rodriguez Ashley Rogers Christine Rooney, MD Elisanta Ruiz Laurel Ruzicka, MD James Ryan Patrick Salemme Gabriella Salerno Patricia Sandoval de Banos Jordan Santiago Wanda Santiago Emelin Santiago Henriquez Yajaira Santos

Maria Santos Kathleen Sausen Katherine Savastano Katrin Schneck Andrea Serino Harold Shea Cynthia Sierra John Silva Sandra Silva MarieFe Simmons Maura Simpson Mia Sorcinelli Smith, MD Harolyn Soriano Alexia Sroka Karin Sylvester Maria Taveras Jessie Taveras Ysaura Taveras Rodriguez Wiliana Tejada Lucy Thanos Jacqueline Tomanek-Stanley Cecilia Trinidad Biorelys Ubiera Shirley Uran Scania Urena Anthony Valdini, MD Rosanny Vargas Maria Vasquez Nicholas Weida, MD Robyn Whalen Amira Yosef

2021 GLFHC ANNUAL REPORT

9

Honor Roll of Donors President’s Leadership Circle Diamond ($50,000+)

Anonymous Digital Federal Credit Union The Stevens Foundations

President’s Leadership Circle Platinum ($25,000+)

AllWays Health Partners Anonymous Andrew & Christine Chaban Enterprise Bank Essex County Community Foundation, Inc. Fidelity Foundation George C. Wadleigh Foundation, Inc. Massachusetts League of Community Health Centers Rosalyn K. Wood Charitable Lead Annuity Trust The GEM Group, Inc.

President’s Leadership Circle Gold ($10,000+)

Arbella Insurance Foundation Jeanne D’Arc Credit Union Josephine G. Russell Trust Red Sox Foundation Sawhney Family Foundation UnitedHealthcare Community Plan, MA/RI

President’s Leadership Circle Silver ($5,000+)

Artemas W. Stearns Trust Fink Family Fund of the Essex County Community Foundation L&B Construction Management, LLC Saab Family Foundation The Battles Foundation, Inc.

10

2021 GLFHC ANNUAL REPORT

President’s Leadership Circle Bronze ($1,000+)

AAFCPAs Anonymous Joseph and Wendy Barr, MD Thomas Bean Ann Marie Borgesi Michael C. Brower Caldarola Design Associates, P. C. Capwell Lawrence LLC Century Bank Codman Square Health Center Comcast Business Services Corning Incorporated Foundation Coverys Kate Enroth & Dana Schmaltz David Hall HarborOne Bank Home Health Foundation International Brotherhood of Electrical Workers Jackson Lumber & Millwork Co., Inc. The Kelley Family Diane G. Martin Richard and Eva Napolitano Northeast Rehabilitation Health Network Jonathan Pearsall Philip W. Johnston Associates, LLC Princeton Properties Management Inc. Saifur and Sayeeda Rahman, MD Regis College Steve Santos Julie Scolnik Harold F. Shea John Silva South Church In Andover Watts Water Technologies

Founder’s Circle Benefactors ($500+)

Anonymous Ainex Baez, MD Nick Bartelloni

Julianne Bloise Maureen Byrne Joseph Caldarola Daniel Cappucci Clearwave Corporation Charles Daher Jonathan DeSimone Farina Corporation Judge Patricia Flynn (Ret.) Annmarie Galli Robert and Mary Gold Linda and Patrick Grotton James Hickey Joanna Kroon Tse-Hsin Lin Lowell Five Bank Elizabeth Musser Nash Family Fund - Donor Advised Fund National Association of Community Health Centers Network for Good Patrick O’Neil, MD Laxmi Ramesh, MD

Susan Stott Linda J. Torrisi Erica W. Verkleeren Stephen Wasylak

Founder’s Circle Patrons ($250+)

Gia and James Angluin Anonymous Thomas Baillie Tara and Warren Bodine, DO Juan Bonilla Peter Burbank Laura and Shawn Burns Centor, Inc. William Champion Concetta Coleman Bernadette Di Re Carmen Diana Linda P. Early Paul Esielionis, MD

continued on page 14 2021 GLFHC ANNUAL REPORT

11

Honor Roll of Donors (continued) continued from page 13 Lee Garth John Ashford Link House, Inc. Regina and Eric Johnson Heather Lanman Jason Levin Mary K. Lyman Daniel MacNeil Medtronic Foundation Matthew Ornes Glendaly Pena-Soto Helen Phillips Elisa Rodriguez Christine Rooney, MD Emelin Santiago Henriquez Ellen Sebasky Andrea Sullivan Lisa Torrisi Trinitarian Congregational Church

Founder’s Circle Associates ($100+)

Anonymous Mark and Sherrill Attarian Patricia Bell Ann Bishop Samuel Blatchley, Esq. Jennifer Boal Brooke Bogacz Borislow Insurance Agency, Inc. Mr. and Mrs. Christopher Bositis Julianna Burke Bernadina Caban Elizabeth Cahn Allan Cantos Tony Capobianco Brian Casey Marcia Cassidy Gerelisse Castillo Franco Frederick Cefalo Timothy Coco Jessenia Colon 12

2021 GLFHC ANNUAL REPORT

Catherine Croswell Steven F. Crowell Serena E.H. Dee, MD Lynn Delaney Alan Derr Lisa DiCicco Kristine Doherty Kenjaley Francisco Cathleen Gable Gail Gillespie Walter Gillespie Steven Goecke Evelin Gomez Joanne Grega Laura Guzman Cheryl and James Hall Matthew Handelman Chelsea Harris, MD Daniel Hart Kimberly Hoffman Arthur J. Howes Laurie Ann Hunt Cristina Jerez Julie Johnston, MD Priscilla Jones Marcia Joyce Jason LaGorga Elane Lee Marc Lemay Ellen M. Lynch, MD Robert MacIntosh Cara D. Marshall, MD Mass General Brigham Development Office Mary McArdle Chantelle Mills Julianna Monteiro Sierra Muniz Martha Nay Sarah O’Donoghue Ileana Ortiz Helaine Palmer Alexandra Perez Gloria Petrakos

Michael Prout Delma Quinones Lisbeth Quinones Carlos Restrepo Patrick Riehl Berta Rivera Anne Rodman Kimberly Rodriguez Ashley Rogers Jim Ryan Harvey Sakolsky Jordan Santiago Kathleen Sausen Katherine Savastano Katrin Schneck, MD and Kiame Mahaniah, MD Jason and Victoria Sechrist David Segal Andrea Serino David and Linda Sherman Maura Simpson Mia Sorcinelli Smith, MD Karin Sylvester Scott E. Taberner Lucy Thanos Cecilia Trinidad Collette Turgeon Randy Uram Scania Urena Anthony F. Valdini, MD Paul Vigeant Nicholas Weida, MD Whalen Family Charles F. Zanazzi

Friends

Philip Abraham, Esq. Mical Alicea Laurie Andrews-Comer Ramona Andrickson Anonymous Leidy Anziani Antonina Arias Jose A. Elie Ata, MD Thomas Atwood

Robert Barry Jackelin Bautista Shauna Becotte Yamilka Benzon Jennifer Bergeron Deborah Bernheim Andrew Blanchette Karen Bodington Samuel Bogen Ileana Borges Thomas Bruzzese Melvin Caban Andrea Campbell Kayralis Capellan Alicia Cardona Aliceann Caron Sandra Carriker Luz Casado Angela Castellanos Gabriela Castro Phyllis and William Caton Theresa Caton Jamie Cespedes Robely Cespedes Joey Cheung Michael Cirrotti Michael Coleman Jenny Collins Patricia Commane Lauren Conoscenti Samantha Cote Linda Cragin Christine Crutcher Islandia Cruz Mora Rebeca Cruz Yisell Cruz-Bonilla Joanne Curran Greg Cusick Aisha Davila-Hernandez Sharolin De Los Santos Elaine Dearce Roberta DeDonato Eugenia DeGioia Ashley Del Rosario Thalia Delacruz

continued on page 16 2021 GLFHC ANNUAL REPORT

13

Honor Roll of Donors (continued) continued from page 15 Sandra Deschenes Barbara Devereux Stephanie Diaz Denise Didio Luz Donaghue Sharon F. Dooley Neal Driscoll Gretchen Dulong Keyna Duran Theresa Dussault Luz Echeverry Joyce Emerson Denise Engelhart Yuleydis Espinal Mary Federico Arianna Figueroa Cassandra Fisher Joseph Levasseur & Sharon Fisher Tatiana Flores Mark & Donna Ford Ian Frank Lynn and Michael Gallagher Carol Gallozzi Sarai Galvez Carmen Garcia Glenny Garcia Maria Gatej Robert Gesing Dr. Lisa Glickstein Erin Goebel Jennifer Goebel Karen Gomes Juli Gonzalez Kirssi Gonzalez Maria Gonzalez Pamela Gonzalez Yuleiddy Gonzalez Eleni Grillakis Amy Gust Deborah Gutierrez Massiel Gutierrez 14

2021 GLFHC ANNUAL REPORT

J. Douglas Guy Ashley Hall Elizabeth Hamel Lesly Harris Mercedes Helleis Patrick Henderson Mrs. Patrick Heres Iris Hernandez Maria Hernandez Rosemary Hernandez Katherine Hirsch Lisa Howe Cam-Tu Huynh David Jacobs Lois Jacobs Miriam Jimenez Lauren Jones Elena Jordan Jordan Kasper Adele M. Kelly Renee Khoury Kim Klasner Lysanne LaPierre Ellen Latham Kimberly Lebron Meghan Lee Amanda Lefort, NP Laura Lengel Michelle Li Jonathan Lichkus, MD Cui Lin Carol Lindsey Vanessa MacDonald Cathy Maguire Alicia Mam daCunha Edie Mas Diane Mayr Susan McCready Mary McElhiney Jackie and Mike McVeigh Rashell Vanessa Merino Ashley Miller

Mark Milone Jatna Monegro Yvonne Monge Joann Montilla Edder Mora Krystal Morales Sheila Morehouse Miriam Morgenstern Joanne Moses Wanda Moya Jeff Nathan Ivelys Navarro Suzanne Nobile Ann O’Donnell Carol O’Handley Lois O’Leary Michelle Olivieri Julie-Ann Olson Nora Ortiz Ioanis Panagiotopoulos, OD Sandra Pedrick Donna Pelczar Arelys Pena Maribel Pena Marielys Pena Erileidy Pena-Almanzar Yadalis Peralta Eva Perez Ann Marie Phillion John Phillips Ramona Ponce Brenda Pothier Thomas and Nancy Powers Danica Quimby Donna Quine Cheryl Raimondo Vanessa Ramirez Jessica Ramos Mariela Ramos Maria Randolph Judith Reich Renae Reilly Reina Reyes Maria Reynoso Cindy Rivera Jeanette Rivera

Nancy Roberts Ariadna Rodenstein Luz Rodriguez Andrea Rogers Eli Ruiz Rose Russo Laurel A. Ruzicka, MD Patrick Salemme Gabriella Salerno Patricia Sandoval de Banos Edmund Santella Wanda Santiago Maria Santos Yajaira Santos Sara Schwindt Donna Scott Cynthia Sierra Sandra Silva MarieFe Simmons Ellen Sirois Diane Smith, MD Stephanie Smith Harolyn Soriano Alexia Sroka Lois Sweder Angelina Tavares Jessie Taveras Maria Taveras Ysaura Taveras Rodriguez Emily Taylor Wiliana Tejada Jacqueline Tomanek-Stanley Susan Tordella-Williams Jennifer Trudeau Susan and Mike Tucker Biorelys Ubiera Shirley Uran Rosanny Vargas Maria Vasquez Duc Vo Michael Wartman Susan Weimann Audra Williams, MD Arnie Wright Amira Yosef Susan Yurkus 2021 GLFHC ANNUAL REPORT

15

In-Kind Donors Andover Islamic Association Bombas Borislow Insurance Agency, Inc. Laura A. Burns Judy Carter Commonwealth Auto School Consulate General of Israel to New England Stephanie Cross David DiAntonio For The Love of Erika Four Oaks Country Club Friends of Melissa The GEM Group, Inc. David Hall 16

2021 GLFHC ANNUAL REPORT

Headwaters Relief Organization The Kindness Collaborative Town of Lexington Melissa Marrama Mary Ann Millar Ocean State Job Lot Charitable Foundation Senior Whole Health Shital Shah Christine St. Jean Erin Taylor Tito’s Handmade Vodka Corp.

Collette Turgeon UnitedHealthcare Community Plan, MA/RI Vitra Health

We Can’t Do This Without YOU Ways to Support GLFHC

There are many ways to show your support for Greater Lawrence Family Health Center, and our programs and services are successful because of the philanthropic support of our donors and benefactors.

To donate to the health center online, you can use our secure form at glfhc.org/donate.

Cash Contributions & Matching Gifts Cash contributions are fully tax deductible. Many companies match the gifts of their employees. Call us or check with your employer to see if your gift will qualify.

Please reach out to Steven Crowell, Manager of Development & Annual Giving, at (978) 722-2866 or steven.crowell@glfhc.org.

Sponsorships Greater Lawrence Family Health Center provides opportunities for businesses and individuals through sponsorships of programs, events, and naming opportunities. Contact us to learn more about sponsorships and the benefits of being a sponsor or if you are interested in naming opportunities.

Please reach out to David Hall, Associate Vice President of External Relations, at (978) 722-2868 or david.hall@glfhc.org.

2021 GLFHC ANNUAL REPORT

17

@GreaterLawrenceFHC

@GLFHC