The Meetings & Event Planner 2022

EDITION 7 2022 | www.theplanner.guru

THE MEETINGS & EVENT R150.00 (incl. VAT)

B E S T P R A C T I C E | V E N U E S | D E S T I N AT I O N S | S E R V I C E S

INSPIRED MEETINGS

AND EVENTS

Bringing you world-class conferencing

The Planner

@theplannerguru

@theplannerguru

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CONTENTS

ON THE COVER

25 The ‘wow’ factor As the global business tourism and travel sector starts to recover, Sun City is perfectly poised to provide a range of exciting and impactful experiences for its guests. The Meetings & Event Planner understands what makes this iconic venue so special and why it should be a top consideration for event planners and organisers.

BEST PRACTICE

12

Event trends you can count on Although there is a major push towards delivering events to the same level we once did, our efforts should be focused on providing experiences in a safe and comfortable environment.

14

Merging expectations To ensure your event provides what delegates are looking for while delivering exceptional returns and value for clients and sponsors, The Meetings & Event Planner looks at how best to align these objectives to overall success.

16

What is it going to take? Throughout the Covid-19 pandemic, there has been an emphasis on building resilience within the MICE sector. Now, we explore what it will take to ensure that the industry becomes a truly enduring economic driver.

18

Creating harmony between people, planet and profit The Covid-19 pandemic underscored major global disparities and widened the gap between the haves and have-nots.

Beyond just greening, The Meetings & Event Planner understands how the MICE industry can ensure it is not only profitable but also sustainable.

20

Finding the sweet spot Creating a standard for outcome-based events should be a no-brainer. We make a case for why this matters now more than ever.

THE PLANNER IS GROWING ITS FOOTPRINT – CONNECT WITH US TODAY!

INDEXING 04

Advertisers A-Z

06

Venues by capacity

08

Venues by region

09

Services

THE VENUES

23

Peruse these pages as The Meetings & Event Planner delivers the latest and greatest venue offerings to suit your capacity needs and budgetary requirements.

THE ASSOCIATIONS

71

The Meetings & Event Planner hears from just some of the MICE industry’s associations that are working to fortify and grow the value chain through collaborative efforts and innovation.

THE SERVICE PROVIDERS

77

The Meetings & Event Planner brings you the most exciting service provider offerings adapted to the ‘now’!

Travel bans are lifted and Mauritius is open and ready to welcome MICE guests back to the island.

The Mauritius Tourism Promotion Authority (MTPA) would like to reassure the MICE industry that Mauritius is a Covid-19-safe destination, with the island observing the strictest protocols.

It is regarded as having one of the world’s best responses to the pandemic, with strict quarantine measures and thorough health, sanitary and testing protocols that have been in place since the outbreak.

This – and so much more – is what makes Mauritius the ideal destination for MICE guests who want to experience the island’s amazing warmth, people and hospitality.

For more informa�on visit www.mymauri�us.travel www.mauri�usnow.com www.ratherbeinmauri�us.co.za Mauri�us Tourism Promo�on Authority – SA Representa�ve: Philippa Piguet / Janet de Kretser Meropa Communica�ons Tel: +27 (0)83 773 8445 / +27 (0)11 506 7300 Email: mauri�us@meropa.co.za

ED’S LETTER

BUILDING MOMENTUM

Managing Editor Shanna Jacobsen (shanna@3smedia.co.za) Chief Sub-Editor Tristan Snijders Head of Design Beren Bauermeister Production & Client Liaison Manager

Antois-Leigh Nepgen Group Sales Manager Chilomia Van Wijk Bookkeeper Tonya Hebenton Distribution Manager Nomsa Masina Distribution Coordinator Asha Pursotham Advertising

Vanessa De Waal +27 (0)84 805 6752 | Vanessa.DeWaal@3smedia.co.za PUBLISHED BY

Publisher Jacques Breytenbach

3S Media Production Park, 83 Heidelberg Road, City Deep, Johannesburg South, 2136 Tel: +27 (0)11 233 2600 Fax: +27 (0)11 234 7274/5 www.3smedia.co.za The Meetings & Event Planner 2022 © Copyright All rights reserved 2022 www.theplanner.guru SUBSCRIPTION R150.00 per annum (incl. VAT) | subs@3smedia.co.za ISSN 978-0-620-68603-7 NOTICE OF RIGHTS The Meetings & Event Planner is published annually by 3S Media. This publication, its form and contents vest in 3S Media. All rights reserved. No part of this book, including cover and interior designs, may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission in writing from the publisher, nor be otherwise circulated in any form of binding or cover other than that in which it is published and without a similar condition being imposed on the subsequent purchaser. The authors' views may not necessarily reflect those of the publisher. While every precaution has been taken in the preparation and compilation of this publication, the publisher assumes no responsibility for errors, omissions, completeness or accuracy of its contents, or for damages resulting from the use of the information contained herein.

While every effort has been taken to ensure that no copyright or copyright issues is/are infringed, 3S Media, its directors, publisher, officers and employees cannot be held responsible and consequently disclaim any liability for any loss, liability damage, direct or consequential of whatsoever nature and howsoever arising.

MEMBER OF

It’s been a difficult two years, but the business events and tourism industry can be proud of its accomplishments, writes Shanna Jacobsen.

T

he meetings and events industry has come a long way to get to where we are currently, which I feel is reflected throughout the pages of this gorgeous publication.

The past two years have been a testament to the strength and resilience of our industry and, as part of this incredible issue of The Meetings & Event Planner, our standout editorial on page 12 explores key elements within developing sustainable and impactful solutions. In building connections and collaborations, we have been able to not just stay afloat but also maximise and mutually benefit from available opportunities where it has made sense for us to do so. This has allowed us to innovate beyond our available resources and form a formidable force that has seen us band together and lobby government as we strive for consistency, clarity and support for our industry. Read more about this on page 16.

Trends have consistently formed part of our content; however, coming into 2020, we saw that expectations at the beginning of the year were no longer applicable three months later. In this edition of The Meetings & Event Planner, we focus on the trends that are most likely to endure beyond the Covid-19 pandemic – from health and safety to hybrid events, we get to the heart of what will continue to make our industry tick.

Throughout our best practice section, we emphasise the meetings and events industry’s value proposition. Creating a sense of purpose has been identified as a means of resonating with your audience (see page 14), but what is the next step for events?

We are part of an important value chain that connects a multitude of sectors and businesses in the most unique way, so how do we position ourselves to deliver impactful solutions beyond the creation of stimulating and engaging micro-moments? Are we doing enough in this regard? Turn to page 20 to learn why having an outcome-based focus is the next level for events.

Lastly, I would like to thank my team, each of whom has worked tirelessly to bring you – our valued reader – the ultimate showcase of stunning venues, service provider offerings and associations that are serving our industry and striving to make a difference to their members. As we step into a new era for our industry, we hope you will enjoy this edition of The Meetings & Event Planner!

All our best to you,

Shanna

and The Meetings & Event Planner team

IN COLLABORATION WITH

The ABC logo is a valued stamp of measurement and trust, providing accurate and comparable circulation figures that protect the way advertising is traded.

The Meetings & Event Planner is ABC audited and certified.

THE MEETINGS & EVENT PLANNER 2022 •

3

INDEXING

z

ADVERTISERS

to

COMPANY

SECTION

Association of African Exhibition Organisers

Associations

AV Direct

Service Providers

87

Barmotion

Service Providers

80

Cape Town International Convention Centre

Venues

26

Champagne Sports Resort

Venues

48

CPD Data

Service Providers

83

Dave Hann Photography

Service Providers

82

Durban International Conference Centre

Venues

46

37

4 • www.theplanner.guru

PAGE 72

Ezemvelo KZN Wildlife

Venues

IFC

Fancourt

Venues

28

Gallagher Convention Centre

Venues

OBC

Hotel Sky Cape Town

Venues

34

Hotel Sky Sandton

Venues

62

Hotel Verde

Venues

32

JoCape Travel

Service Providers

79

Le Franschhoek Hotel & Spa

Venues

30

Lusaka Legacy Resort & Conference Centre

Venues

69

Prime Circle

Destination Promotion Service Providers

Pumula Beach Hotel

Venues

Sandton Convention Centre

Venues

61

Scan Display

Service Providers Destination Promotion

85

Mauritius Tourism Promotion Authority

26

30

South Africa National Convention Bureau

2 + 68 84 50

IFC

INDEXING

28 41 48

COMPANY

SECTION

PAGE

South African Tourism

Venues

42

Southern African Association for the Conference Industry

Associations

74

Specialised Exhibitions

Service Providers

Sun International Group

Venues

12

Sun International - Carnival City

Venues

60

Sun International - Golden Valley Lodge

Venues

38

Sun International - GrandWest Casino

Venues

39

Sun International - Meropa Casino and Entertainment World

Venues

45

Sun International - Sibaya Casino and Entertainment Kingdom

Venues

54

78 + 88

Sun International - Sun City Resort

Venues

64

Sun International - Table Bay Hotel

Venues

41

Sun International - The Boardwalk Casino and Hotel

Venues

36

Sun International - The Flamingo Casino

Venues

40

Sun International - The Maslow Hotel

Venues

56

Sun International - Time Square

Venues

58

Sun International - Wild Coast Sun

Venues

52

Sun International - Windmill Lodge

Venues

44

Sun International Group

Best Practice

10

The Skills Extension Training Company

Service Providers

86

45 46 THE MEETINGS & EVENT PLANNER 2022 •

5

INDEXING

VENUES

by

capacity

VENUE

MAX PAX

NO. OF EVENT SPACEs

Please note that all capacities provided by venues are subject to social distancing and the ongoing lockdown level regulations.

ACCOMMODATION NO. ROOMS

AREA

PROVINCE/ REGION

PAGE

10 000+ Cape Town International Convention Centre

30 000

66

Off-site

Cape Town

Western Cape

26

Durban International Conference Centre

20 000

32

Off-site

Durban

KwaZulu-Natal

46

Sun International - Time Square

10 500

18

238

Pretoria

Gauteng

58

Off-site

Midrand

Gauteng

OBC

5 000 - 7 000 Gallagher Convention Centre

7 000

27

Sun International - GrandWest Casino

6 866

8

176

Cape Town

Western Cape

39

Sun International - Sun City Resort

6 000

36

1 310

Rustenburg

North West

64

1 000 - 4 999 Sandton Convention Centre

4 500

17

5 000 within proximity

Sandton

Gauteng

61

Sun International - Carnival City

2 500

11

105

Brakpan

Western Cape

60

Sun International The Boardwalk Casino and Hotel

1 600

5

140

Gqeberha

North West

36

Champagne Sports Resort

1 400

16

152 hotel rooms, 91 chalets

Central Drakensberg

KwaZulu-Natal

48

500 - 999 Sun International - Wild Coast Sun

900

5

396

Mzamba Beach

KwaZulu-Natal

52

Sun International - Meropa Casino and Entertainment World

600

10

60

Polokwane

Limpopo

45

Sun International - Sibaya Casino and Entertainment Kingdom

500

2

154

Umhlanga

KwaZulu-Natal

54

53

54 6 • www.theplanner.guru

56

INDEXING

51 VENUE

MAX PAX

NO. OF EVENT SPACEs

ACCOMMODATION NO. ROOMS

AREA

PROVINCE/ REGION

PAGE

150 - 499 Sun International - The Maslow Hotel

420

22

281

Sandton

Gauteng

56

Fancourt Hotel

300

7

133

George

Western Cape

28

Sun International - Table Bay Hotel

300

5

329

Cape Town

Western Cape

41

Lusaka Legacy Resort & Conference Centre

300

10

58 rooms, 2 suites

Lusaka

Zambia

69

Sun International - Windmill Lodge

250

4

Off-site

Bloemfontein

Free State

44

Hotel Sky Sandton

240

14

453

Sandton

Gauteng

62

50 - 149 Hotel Verde

124

8

145

Cape Town

Western Cape

32

Hotel Sky Cape Town

120

3

535

Cape Town

Western Cape

34

Pumula Beach Hotel

130

2

63

Umzumbe

KwaZulu-Natal

50

Le Franschhoek Hotel & Spa

120

5

79

Franschhoek

Western Cape

30

Sun International - Golden Valley Lodge

120

4

97

Worcester

Western Cape

38

Sun International - The Flamingo Casino

70

3

90

Kimberley

Northern Cape

40

58 57

56 THE MEETINGS & EVENT PLANNER 2022 •

7

INDEXING

VENUES

AFRICA

by

region

VENUE

AREA

PAGE

Lusaka Legacy Resort & Conference Centre

Zambia

69

VENUE

AREA

PAGE

Sun International - The Boardwalk Casino and Hotel

Gqeberha

EASTERN CAPE 36

FREE STATE VENUE

AREA

Sun International - Windmill Lodge

Bloemfontein

PAGE 44

GAUTENG

59

VENUE

AREA

PAGE

Sun International - The Maslow Hotel

Sandton

56

Sun International - Time Square

Pretoria

58

Sun International - Carnival City

Brakpan

60

Sandton Convention Centre

Sandton

61

Hotel Sky Sandton

Sandton

62

KWAZULU-NATAL VENUE

AREA

PAGE

Ezemvelo KZN Wildlife

Ezemvelo

IFC

Durban International Conference Centre

Durban

46

Champagne Sports Resort

Central Drakensberg

48

Pumula Beach Hotel

Umzumbe

50

Sun International - Wild Coast Sun

Mzamba Beach

52

Sun International - Sibaya Casino and Entertainment Kingdom

Umhlanga

54

LIMPOPO VENUE

AREA

Sun International - Meropa Casino and Entertainment World

Polokwane

PAGE 45

64 60

62

INDEXING

NORTH WEST VENUE

AREA

Sun International - Sun City Resort

Rustenburg

PAGE 64

81

80

NORTHERN CAPE VENUE

AREA

Sun International - The Flamingo Casino

Kimberley

PAGE 40

WESTERN CAPE VENUE

AREA

PAGE

Cape Town International Convention Centre

Cape Town

26

Fancourt Hotel

George

28

Le Franschhoek Hotel & Spa

Franschhoek

30

Hotel Verde

Cape Town

32

Hotel Sky Cape Town

Cape Town

34

Sun International - Golden Valley Lodge

Worcester

38

Sun International - GrandWest Casino

Cape Town

39

Sun International - Table Bay Hotel

Cape Town

41

service PROVIDERS

AND PRODUCTS BY TYPE SERVICE PROVIDER

SERVICE

PAGE

Specialised Exhibitions

Tradeshow organiser

JoCape Travel

Event management services

79

Barmotion

Food + beverage

80

Dave Hann Photography

Photography

82

CPD Data

Delegate monitoring

83

71

78 + 88

Prime Circle

Entertainment

84

Scan Display

Standbuilder

85

The Skills Extension Training Company

Training + development

86

AV Direct

Audiovisual

87

ASSOCIATION

FOOTPRINT

Association of African Exhibition Organisers

Africa

PAGE 72

Southern African Association for the Conference Industry

Southern Africa

74

DESTINATION PROMOTION

AREA OF EXPERTISE

PAGE

South Africa National Convention Bureau

Destination promotion + bidding support

IFC

South African Tourism

Destination promotion

42

Mauritius Tourism Promotion Authority

Destination promotion

2 + 68

Association of African Exhibition Organisers

Africa

72

Southern African Association for the Conference Industry

Southern Africa

74

75

Hybrid conferencing and event streaming The exciting world of hybrid conferencing and live streaming is where high-tech connectivity solutions break down distance barriers and allow you to create endless themes that enhance your business objectives.

Inspire your online audience from anywhere and keep them engaged with interactive tools.

Welcome to the new reality where your only limit is your imagination.

THE BASIC PACKAGE INCLUDES: Venue | Hi Res LED wall | Web presenter & AV equipment 3x playback and cue screens for presenters | 2x HD Cameras (1 Operator, 1 fixed) | Studio lighting 2x headset | 2x handheld microphones | Streaming platform set-up as per clients preference 100Mbps of bandwidth per day | Uncapped data | Wireless support for local attendees / presenters Five wired ports | Full technical team support | Vast streaming platforms | Audience interaction using live text, video chats and audio | Pre & post event attendee analytics and reports

Contact: natsales@suninternational.com or call 011 780 7000

BEST

practice 12 14 16 18 20

Event trends you can count on Merging expectations What is it going to take?

Creating harmony between people, planet and profit Finding the sweet spot

NEW-AGE CONFERENCING + WHAT DOES IT FOR DELEGATES + CREATING IMPACTFUL EXPERIENCES IN THE MOST SUSTAINABLE WAY POSSIBLE

BEST PRACTICE

EVENT YOU CAN COUNT ON Although there is a major push towards delivering events to the same level we once did, our efforts should be focused on providing experiences in a safe and comfortable environment.

The Meetings & Event Planner learns more.

I

n the current era, it would be bizarre to think of having a large-scale event without the wearing of masks, sanitising stations or social distancing. Almost two years to the day after President Ramaphosa announced the very first national lockdown, we have all become so accustomed to the various measures in place that without them, it feels as if a crucial element is missing. Even though it is clear the Covid-19 pandemic has shifted its course, with more than 50% of the world’s population thought to have contracted the Omicron variant, we cannot afford to let our guard down.

“This pandemic, like all other pandemics before it, will end, but it is far too early to relax. With the millions of infections occurring in the world in recent and coming weeks, coupled with waning immunity and winter seasonality, it is almost a given that new Covid-19 variants will emerge and return,” noted Dr Hans Henri Kluge, regional director: Europe, WHO, in an official statement towards the end of January.

For an industry typically based on drawing in crowds, it is clear that planners and organisers

12 • www.theplanner.guru

will need to prioritise health and safety above all else.

EVIDENCE-BASED INSIGHTS In a UK-based survey conducted by Bramcote International and the Association of British Professional Conference Organisers, 350 conference attendees were surveyed on their confidence in returning to live events.

Key findings include: • 93% of respondents miss networking and the social aspect of events • 47% of respondents would attend in-person events but this figure rises to 75% if the individual is fully vaccinated • 71% of respondents desire more flexible cancellation terms.

If we were to analyse the survey findings a little more closely, it would be clear that despite most respondents indicating that they miss the social element of in-person events, only half of those individuals would be comfortable physically attending; however, with the additional measure of vaccines, 80% are likely to attend. In line with this, Hire Space produced a white paper showing

#TRENDS that 54.3% of people would attend an event but that 94% would attend an accredited ‘Safer Event’.

This shows that one of the greatest challenges in the revival of organised events is ensuring delegates are at ease regarding their health and safety. One of the ways we can do this, says Victoria Zambito, executive vice president at Vector Solutions – a US-based technology solutions organisation – is to improve our communication, particularly around health and safety protocols.

“We are all eager to gather and resume attending large events and, at the same time, feel a deep responsibility for ensuring the safety of our team members, partner vendors and clients. The good news is that we have plenty of communication resources and strategies at our fingertips to help us stay safe and in compliance.

The future of events may not look bright quite yet, but I believe it’s getting brighter every day,” writes Victoria.

GET COMFORTABLE WITH HYBRID EVENTS Webinars and hybrid experiences were already growing in popularity before the pandemic.

Once it became clear that Covid-19 would be around for quite some time, this accelerated the demand for this event format. While the consensus seems to be that digital cannot replace in-person events, the same can be said for in-person replacing digital experiences. The pervasive nature of the internet means that your digital event can be brought to people without them needing to step foot outside their front doors. And if we are talking numbers, analytics can quantify the success of your reach.

“With virtual events, attendees can join from the comfort of their homes. This gives

MAKING DELEGATES FEEL COMFORTABLE AT IN-PERSON EVENTS With in-person events making a comeback, delegates may be nervous about larger gatherings. Here is a summary of some of the ways to ease their concerns, according to BizBash:

1

C learly communicate safety measures – but don’t make them all an attendee thinks about

2 3

B e consistent with your messaging

4

M ake sure attendees are aware of any screening procedures before they register

5

H ave on-site reminders about safety measures

6

C onsider giving attendees a way to report on-site activities they’re not comfortable with

7

S afety measures don’t stop just because an event is over

M ake it clear you’re following all laws and guidelines

businesses the chance to accommodate all attendees’ needs, lifestyles and abilities.

“Added to this, virtual events are more affordable to execute than in-person ones.

Combining affordability with a greater attendee reach, companies are able to increase their organic ROI. When it comes to larger virtual events, businesses can attract more partners, sponsors and exhibitors, driving profitability even further,” says TechNative.

Meanwhile, Fortune Business Insights forecasts that the world’s virtual software market will reach more than US$41.5 billion (R638 billion) by 2027, clearly demonstrating an appetite for these types of platforms.

COMFORT AND CARE Personalisation and a focused level of attention on your delegates will be a key differentiating factor as we look forward to increased numbers at in-person events.

Ensuring they are comfortable with the protocols and have everything they need ahead of time – from masks to venue maps – will immediately put delegates’ minds at ease, even more so if they have a point of contact they can contact at all times. These measures create a general sense of being well looked after and will go a long way towards priming your delegates, so they are in a positive frame of mind ahead of the event. Make sure you can offer advice and support to better guide each of your attendees, particularly if they are feeling unwell or overwhelmed by the in-person experience, which some may still be finding their feet in.

Lastly, give your attendees options for how they engage and consider including this as part of your questionnaire; some may not be ready to shake hands or feel comfortable without their mask, so creating different zones for these varying levels of contact during your event could be a welcome addition as delegates’ confidence in in-person experiences steadily grows.

THE MEETINGS & EVENT PLANNER 2022 •

13

BEST PRACTICE

expectations MERGING

To ensure your event provides what delegates are looking for while delivering exceptional returns and value for clients and sponsors, The Meetings & Event Planner looks at how best to align these objectives to overall success.

A

ttendance is one of the greatest determining factors in substantiating the success of an event, along with ROI. For this reason, drawing in delegates is crucial. But beyond being a one-hit wonder, how does an event grow and develop into a highly soughtafter experience where there is regular and repeated demand?

If we were to consider the principles of search engine optimisation, the top hit would attempt to best answer the question the user has asked, failing which, they move on to the next response. Events are no different – if a delegate did not have the experience they were

14 • www.theplanner.guru

looking for, they will likely not bother attending the next event or share this with anyone else, and quite possibly seek out an alternative.

However, if an event delivers on its promise and exceeds all expectations, it can leave an indelible impression on your attendees that keeps them coming back for more.

DIFFERENTIATE BETWEEN PURPOSE, GOALS AND OBJECTIVES Every event will have a purpose and this, says The Events Calendar, will inform your goals and objectives.

“Before you begin crafting your specific goals and objectives, spend some time considering

your purpose. Your purpose is the big-picture objective that should guide all of your business decisions – maybe your purpose is to advocate for a certain group of people, or to promote a particular political agenda, or to bring educational opportunities to your community.”

It might seem like a waste of time to frame purpose, goals and objectives so specifically but clearly stating these objectives carries more weight than we currently give it credit for.

In the Harvard MBA Business School Study on Goal Setting, it was found that 10 years after graduating, 3% of Harvard MBA graduates who wrote down their goals ended up making 10 times as much as the other 97% combined.

While event planners and organisers might not have the same ability to produce these types of insights in the longer term, establishing clearly defined goals has proven to be effective.

Finally, within this ecosystem, your objectives will form the basis of the plan that is implemented to achieve your event

#MICESUCCESS goals. From an attendee perspective, there are several aspects of an event that define its success but, primarily, this needs to align to both the planner and client’s objectives.

DON’T GUESS – ASK Each delegate may have their own assortment of reasons for attending your event.

Unfortunately, it is impossible to please your entire audience at the same time, but you can format your event around the majority of needs to provide a bit of something for everyone.

Some of the top reasons for attending an event include: • networking • sales lead generation • education and/or training • industry and/or product updates • speaking opportunities.

With all the tools currently available to us, polls and surveys are effective means to establishing why your target audience may be keen to attend your event. Ensuring you are transparent and intentional about your fact-finding endeavours is a means to better connect with potential delegates who will appreciate that you have their interests in mind. Avoid overlooking anything by having preconceived ideas as to what will and won’t work for your attendees – so be sure to also include a field for further feedback.

GAUGE RESPONSES You will be able to tell fairly quickly how your event is being received by how engaged your audience is, as well as how they are engaging with each other. Although it is not ideal, a high attrition rate of registered delegates versus those who attended will indicate that there was not enough of a pull to be able to put bums in seats. A better understanding of these rates can also help minimise unnecessary spend on hard costs such as catering and stationery.

EVENT PERFORMANCE KPIs THAT MATTER A buzz at an event is always a good sign. If you have the capacity, take the time to interview some of the more receptive delegates to gauge if they are enjoying the eventing experience and what they most like. Encourage and reward audience participation and feedback, and follow this up with post-event polls and surveys. Share the results with your attendees and ask them if they have anything else they want to add about the event and their experience.

As a final check, ask delegates if they think they will be back for the next event and what they might want to see more or less of.

This will also give you a good sense of what improvements you can make for the following instalment of your event so this can flourish into an ongoing experience that adds value and delivers a worthwhile return.

Bizzabo has developed an exhaustive list of 22 KPIs to determine event success. Here are the top 10.

1 2 3 4

E vent check-ins

5

N umber of messages sent within the event community

6 7 8 9 10

Speaker engagement

E vent surveys N et promoter score (NPS) N umber of active community supporters

S ession analytics D etermine top performing topics L ive polling response rate S ocial media mentions

SALEABLE EVENTS Events that have been created with the purpose of generating sales leads, in particular those within the B2B space, will measure attendance based on marketing qualified leads (MQLs) and sales qualified leads (SQLs). This calculation is as follows: (MQL leads x MQL value) + (SQL leads x SQL value) = total opportunity value The greater this figure is, the higher the opportunity value component.

THE MEETINGS & EVENT PLANNER 2022 •

15

BEST PRACTICE

Throughout the Covid-19 pandemic, there has been an emphasis on building resilience within the MICE sector. Now, we explore what it will take to ensure that the industry becomes a truly enduring economic driver.

WHAT IS IT

GOING TO TAKE?

W

hile the MICE industry is expected to become a trillion-dollar industry in the next five years, there is a much greater value proposition that remains relatively untapped. What makes the MICE industry so potent is its ability to tap into all other sectors. But, much like a multitude of industries and businesses across the globe, during the Covid-19 pandemic, the significant scaling back of in-person experiences meant that the industry was heavily and adversely impacted.

Losses within the MICE industry are currently incalculable with the pandemic continuing to run its course; however, in 2020, the pandemic wiped US$32 million (R492 million) in potential spend from South Africa’s economy. These figures are only from events supported by the South Africa National Convention Bureau’s Bid Support Programme. Rwanda reported a similar scenario, with the East African nation’s convention bureau reporting losses of $25 million (R385 million) in cancelled or postponed international conferences and events.

16 • www.theplanner.guru

MAKING A COMEBACK...

Some industries that form part of the same value chain as MICE, such as the hospitality and travel industry, were completely stifled during the pandemic. Within the four pillars of the MICE acronym, meetings and conferences in particular experienced a major shift to digitise and hybridise, which has helped sustain the industry to a large extent. It has also led to a significantly increased demand for event software, resulting in massive growth and development within this space. Unfortunately, large-scale shows and incentive travel have not been so fortunate, but there is a slow and steady comeback of these types of event formats.

In South Africa, the beginning of 2022 saw three key industry shows announced, namely Meetings Africa, Africa’s Travel Indaba, and

Africa Travel Week. These events will also serve as showcases for the safe hosting of largescale tradeshows.

Lockdown restrictions and the implementation of travel bans by valuable source markets have dealt a major blow to the incentive market. In December 2021, 60 of Africa’s Eden members who were surveyed reported that within one week, their losses totalled $135 000 (R2 million) in cancelled and postponed bookings. Although nations around the world were heavily criticised as having had a knee-jerk reaction to the announcement of the Omicron SARS-CoV-2 variant being detected in Southern Africa, it also highlighted just how responsive incentive travel planners have become in managing concerns around the pandemic. Meanwhile, the issuing of a

#INDUSTRYRESILIENCE request for quotation at the end of January 2022 by the Cape Town & Western Cape Convention Bureau for Meetings Africa’s post-show tours to be held in the province is positive for the revival of potential domestic demand for incentive experiences.

...AND MAKING IT STICK Despite the marked push of events towards online over the past two years, it has been determined that this can never replace the authenticity and genuine connection of inperson events.

“We as humans crave socialisation and networking with new individuals. Not only are face-to-face events fun to go to, but they provide countless opportunities to connect with others in a way that cannot be achieved online. To better understand this, take a moment to consider the many invaluable professional relationships that have been established by a simple handshake at an in-person meeting or event,” says Aventri in a blog.

Recognising this, numerous global and local bodies have issued guidelines to advise on and inform a way forward for the MICE industry as we navigate the Covid-19 pandemic and other potential crises of a similar nature in the future.

A key part of these guidelines is most appropriately centred on health and safety, with far more stringent hygiene and sanitisation protocols in place than prior to the pandemic. To substantiate how effective these protocols can be, Johnson & Johnson posted findings in January 2022 noting that, in the US, around 3 000 cases of flu were reported for the 2020/21 flu season, compared to an estimated 35 million cases the previous period. It is yet to be determined how this may affect overall immunity but the sharp drop in the number of cases of flu bodes well for the efficacy of

some of the health and safety measures we have implemented over the previous two years. If anything, it is certainly a worthwhile consideration for how we handle health and safety within the MICE industry.

A WELL-NETWORKED INDUSTRY IS A STRONG INDUSTRY The networking abilities of the MICE industry in South Africa and Africa have been pivotal to the survival of the sector during the pandemic. Forbes identified 10 key aspects of why networks matter and, in a time of crisis and need, prove to be invaluable: 1 An avenue to exchange ideas 2 It makes you noticeable 3 Avenue for newer opportunities 4 Reassessing your qualification 5 Improves your creative intellect 6 An extra resource library 7 Support from high-profile individuals 8 Growth in status 9 Growth in self-confidence 10 Develop long-lasting relationships.

In South Africa, the MICE industry took this to the next level by forming the South African Events Council (SAEC) – an umbrella of 14 associations. The SA Events Council played an especially important role in ensuring that the MICE and organised live events value chain could unify its messaging while ensuring that all members were on the same page when lobbying government.

“Working together with key stakeholders that drive the events industry in South Africa, the Council is able to highlight the industry in the media and at government level. SAEC aims to lobby government on pertinent issues affecting our industry,

provide business support during the critical times, conduct industry impact studies, and pave the way for professional growth in the event space,” it says.

ALIGNING GLOBAL MEASURES Despite South Africa managing the pandemic under 20 extensions of the Disaster Management Act (No. 57 of 2002), there is a global, industry-wide call to implement consistent measures. Locally, the Southern African Association for the Conference Industry (SAACI) is leading the charge.

“We are allowed back, and all seems to be back to normal with clear guidelines on how we may enter and travel to certain European, Asian and Middle Eastern countries. So, in welcoming the announcements, SAACI calls for more consistency that will aid our business events planning and operations.

“SAACI and our industry partners have made a number of proposals, and are working with the relevant government departments to ensure that, as a destination, we have clear and consistent guidelines for visitors and business events delegates to our shores.

We hope that South Africa will follow an accepted process that allows for ease of movement within the travel guidelines matched within our source markets,” urges the association, adding that many countries have indicated PCR testing with proof of vaccination will remain in place, which some countries have now waived.

“We look forward to reconnecting in the coming weeks, in person, and we look forward to an experience that will be memorable, after a two-year hiatus due to the pandemic,” concludes SAACI in its statement.

THE MEETINGS & EVENT PLANNER 2022 •

17

BEST PRACTICE

harmony CREATING

BETWEEN PEOPLE, PLANET AND PROFIT The Covid-19 pandemic underscored major global disparities and widened the gap between the haves and have-nots. Beyond just greening, The Meetings & Event Planner understands how the MICE industry can ensure it is not only profitable but also sustainable.

T

he Covid-19 pandemic resulted in sharp economic losses across the globe, with South Africa being no exception. This harsh downturn resulted in skyrocketing unemployment that saw the country shed 660 000 jobs between Q2 and Q3 2021, bringing total unemployment rates to 34.9% – the highest ever since the Global Financial Crisis in 2008. Unsurprisingly,

18 • www.theplanner.guru

with the business and leisure tourism sector being adversely and extensively impacted, the pandemic and lockdown measures cost 470 000 South Africans their jobs as numerous related businesses were forced to close their doors.

Unfortunately, these stark figures are more than just numbers and are comprised of hundreds of thousands of individuals who are no longer in the same position to feed and

take care of their families. At the same time, this has highlighted fundamental aspects of how we go about our day-to-day lives, so that both lives and livelihoods can be bolstered, safeguarded and maintained in the long term.

BALANCING ACT The revival of in-person business events has been a slow one, particularly those on a larger scale such as tradeshows and exhibitions.

While they are significant income generators with massive economic benefits, some of the largest shows in the world have had to either go fully digital or be put on hold due to Covid-19.

As governments around the world have scrambled to protect lives and put in place social distancing measures and restrictions on event capacities, livelihoods were somewhat compromised in the process. It is clear from this that a better balance needs to be

#SUSTAINABILITY achieved, which may be easier said than done; however, if we don’t carefully consider how each component of the triple bottom line (TBL) – namely profit, people, planet – forms an equally important role in the entire system, we may end up in a far worse position than before.

It is also an area in which the MICE industry can play a role by setting the tone for each meeting, incentive, conferencing and exhibition experience. Helping frame this narrative in the context of other industries that are resourceintensive could also guide and better inform a more sustainable way forward for them.

PEOPLE FIRST When the TBL term was first coined in 1994

by John Elkington, a British management consultant widely recognised for his work in the area of sustainability, this was framed in the context of a business-first principle, with an emphasis on profit. However, in recent years and with what the pandemic has highlighted, the priority for business should be on its people and their well-being.

Professor Lorenzo Fioramonti, an associate research fellow at the UN University Institute on Comparative Regional Integration Studies and a full professor of political economy at the University of Pretoria, is a proponent of this movement.

“The current economic system (the old way) responds to the common needs of humanity and the planet in ways that do not address the heart of problems and do not make life better for all. In fact, problems are often made worse or, at best, responses act as ‘sticking plasters’.

“In a ‘well-being economy’ (the new way), responses would be person-centred, geared towards environmental protection and regeneration, positive, and long term. The exciting thing is, the new way is already emerging, with inspiring examples around the world,” notes Fioramonti on his website.

The aim of this revised people-centric approach means that the way we then look at the other two TBL components – our profits and planet – needs to shift.

NO ‘PLANET B’ The top 10 hottest years on record (18802021) have taken place in the last 12 years,

with 2016 being the warmest by a full 1°C in comparison to the global temperature mean. In addition, the 2010-19 decade saw the largest increase in temperature variance from the previous decade. The year 2020 also produced one of the world’s strongest storms, Typhoon Goni, which made landfall in Vietnam and the Philippines with 315 km/h sustained winds over a minute-long period.

These types of extreme weather events are directly attributed to climate change, with a scientific consensus of more than 200 organisations worldwide that this is a result of human, or anthropogenic activity.

“Warming of the climate system is unequivocal and, since the 1950s, many of the observed changes are unprecedented over decades to millennia. The atmosphere and ocean have warmed, the amounts of snow and ice have diminished, and sea level has risen.

“Human influence on the climate system is clear, and recent anthropogenic emissions of greenhouse gases are the highest in history.

Recent climate changes have had widespread impacts on human and natural systems,” highlights the Intergovernmental Panel on Climate Change.

As an industry responsible for the engagement of very many people, meetings and event planners can lead by example in creating greener experiences with a minimal carbon footprint. There is already an increased push towards this with the establishment of the Net Zero Carbon Events pledge.

“Events drive industries and societies.

They shape conversations, foster innovation and generate business. They are key to human collaboration.

This holds true for every subject – including sustainability and climate change. The events industry has a special role to play in tackling climate change. We provide the

A circular economy decouples economic activity from the consumption of finite resources. It is a resilient system that is good for business, people and the environment.”

– Ellen MacArthur Foundation

meeting places and market places to work on solutions to the climate crisis. At the same time, we have a responsibility to minimise our impact on climate change,” it states.

PROFITS WILL FOLLOW Research by Nielsen reveals that 48% of US-based consumers would change their consumption habits to mitigate any negative impact on the environment. The study shows that in 2018 alone, sustainable fast-moving consumer goods generated approximately US$128.5 billion (R1.98 trillion) in sales. This alone highlights the potential of how a shift in the right direction will still generate profits. In line with the well-being economy, creating more circular economies around our consumption and lifestyle habits can ultimately bring about a more harmonious TBL model.

“In our current economy, we take materials from the Earth, make products from them, and eventually throw them away as waste – the process is linear. In a circular economy, by contrast, we stop waste being produced in the first place,” says the Ellen MacArthur Foundation.

Circular economies, explains the foundation, are based on three core principles and driven largely by design. These principles are centred on eliminating waste and pollution, circulating products and materials at their highest value, and regenerating nature.

We are already seeing these principles in play within the MICE space, as sponsors and delegates are keener to align to more ethical and value-based experiences than an overthe-top, extravagant and often wasteful event that is never to be repeated.

Sustainability will be critical and has taken on a very different focus post-Covid, states Greg McManus, CEO of the Event Greening Forum.

“Most businesses and their clients are now hyper-tuned to the impacts of any external event and almost all are looking to future-proof their activities and services to remain relevant,” he says.

THE MEETINGS & EVENT PLANNER 2022 •

19

BEST PRACTICE

sweet spot

FINDING THE

Creating a standard for outcome-based events should be a no-brainer.

The Meetings & Event Planner makes a case for why this matters now more than ever.

G

iven the financial outlay and effort required to bring together each event, it is time that the MICE and business events industry considered specific outcomes for these types of business gatherings. Event outcomes should be multifaceted but also encompass the objectives of each role player – namely the organiser, client or sponsor, and delegate.

OUTCOMES VERSUS OBJECTIVES There will be several objectives set out by both planners and their clients, or sponsors.

These will mostly revolve around sales, along with certain KPIs such as how much engagement took place, either around a specific topic or over the course of the event. Outcomes, however, should seek to achieve more and result in an actionable and implementable development.

“Outcomes are the new opportunity. In a connected world, companies across a broad swath of industries are developing strategies to deliver business outcomes to customers…

As the focus of creating and capturing value

20 • www.theplanner.guru

shifts from one-time sales to long-term partnerships, it is driving higher customer retention as well as rapid account expansion.

No wonder many CEOs are convinced that deploying outcome-based business models is the best way to win the future,” notes the Boston Consulting Group in a 2021 article.

This presents a strong potential case for why the MICE industry should start gearing itself towards developing more outcomebased experiences during which key decisionmakers are in the same place together at the same time.

GETTING TO THE HEART OF THE ISSUE While developing outcomes will be specific to each business event, these should consider the challenges that are prevalent in each sector and try to find solutions to resolve a specific issue facing that industry. At the very least, each gathering should aim to identify the pitfalls and aim to commit to finding the means to remove any roadblocks that hinder growth and bring about stronger value chain integration. It can also be a means to create a

unique, never-to-be-repeated opportunity to ensure accountability around any necessary follow-ups required for implementation.

These outcomes should be positioned to form a noteworthy component of each event’s agenda and be made clear to delegates well ahead of time. Securing the buy-in of your audience could be beneficial in more ways than one, including taking into account their insights around their experiences on the matter, as well as potentially supporting these outcomes from a resources perspective. Once an initiative has enough critical mass behind it, it can be rolled out into an implementable project that can better benefit a certain industry or be the answer to a key problem.

RALLYING THE RIGHT SUPPORT To ensure any well-intended efforts don’t fall flat, planners and organisers could consider building in an additional step to their event planning that involves a consultative process with decision- and possible policymakers. It may require a longer lead time on how the event comes together;

#EVENTBENCHMARKS

however, speaking to the right individuals to provide these insights will give you a greater chance of being able to understand the most pressing matters at hand. From here, these parties can advise on what solutions might be most viable to address the issues, as well as what the follow-up needs to be, with your event forming a platform for these important dialogues.

Once the challenges faced by an industry have been framed and potential outcomes identified, suddenly an event carries far more gravity than just being a talk-shop experience. Including pledges and commitments by decision-makers as part of your agenda will form a major highlight within your eventing programme, but this needs to be done quite carefully, with the outcomes of your event also needing to align to the purpose.

“A key element of purpose is alignment…

While a strong purpose can work to motivate

MAXIMISING LEGACY OUTCOMES AT EVENTS

01

and engage, it can also help people choose and clarify their investments of time and effort.

Purpose can help people and companies make choices which ensure the greatest match between values, talents and contributions,” writes Tracy Brower, sociologist and author of The Secrets to Happiness at Work.

Developing outcomes for your events is an ambitious challenge but one that should be encouraged because it aspires to deliver

results. This particular component of your event will make a marked impact on your delegates as they seek to derive more meaning and positivity throughout each aspect of their dayto-day experiences and lives.

In 2019, the Joint Meetings Industry Council (JMIC) released the Business Event Legacies: JMIC Case Study Project Report. Within this, they developed six rules for bringing together a highly successful business event:

INVOLVE STAKEHOLDERS IN SETTING LEGACY AGENDAS

Stakeholders may include, for example, government, local and global associations, industry leaders within the destination, leading researchers within the destination, conference organisers, bureaus and venues.

02

COALESCE LEGACY DESIGN AROUND INDUSTRY PROBLEMS, ISSUES AND OPPORTUNITIES Identifying key industry and/or community issues and opportunities is important for uniting stakeholders behind legacy initiatives.

03

SET LEGACY OBJECTIVES

Legacy objectives need to be set in order to plan for their execution. It is true that many conferences will yield legacies regardless of whether or not they have been planned for.

But the failure to set objectives can mean lost opportunities for making a difference.

04

EXECUTE LEGACY PLANS

Once objectives have been set, there must be a plan for ensuring the legacies are realised.

Planning for the evaluation of legacy outcomes is essential.

05

EVALUATE LEGACY OUTCOMES

Different outcomes call for different methods of evaluation. Methods of data collection and analysis are set out in the appendix of the JMIC report. Partnering with a research specialist (university or consultant) is an excellent idea.

06

DISSEMINATE LEGACY OUTCOMES WIDELY

Legacy outcomes should be communicated widely. It is important that all stakeholders understand the full value of the business event. Legacy outcomes should be included in every business event study or evaluative report and then communicated to governments, communities, industries and universities, as well as event organisers and individual delegates and any stakeholders that have invested in the business event. They all need to hear about the outcomes.

THE MEETINGS & EVENT PLANNER 2022 •

21

THE GLOBAL MEETINGS MARKET WAS VALUED AT AN ESTIMATED US$1 TRILLION IN 2020. IT IS EXPECTED TO REACH APPROXIMATELY $1.6 TRILLION IN 2028, WITH A CAGR OF 5.9%.

THE

venues

PERUSE THESE PAGES AS THE MEETINGS & EVENT PLANNER DELIVERS THE LATEST AND GREATEST VENUE OFFERINGS TO SUIT YOUR CAPACITY NEEDS AND BUDGETARY REQUIREMENTS

COVER STORY

THE ‘WOW’ FACTOR

As the global business tourism and travel sector starts to recover, Sun City is perfectly poised to provide a range of exciting and impactful experiences for its guests. The Meetings & Event Planner understands what makes this iconic venue so special and why it should be a top consideration for event planners and organisers. that capture the hearts and minds of all who visit it.

INTERNATIONAL ATTRACTION

L

ocated in South Africa’s North West province, Sun City embodies a truly African venue with exceptional quality and superior service.

As a unique showcase for international and local travellers of what is on offer at this home-grown South African venue, in 2014, Sun City was catapulted into the limelight when it featured as the location for the Hollywood blockbuster Blended. Together with numerous world-class events that have been hosted at its premises – from international acts to extraordinary product launches – Sun City has both the capacity and capability to deliver major productions and bespoke experiences

24 • www.theplanner.guru

Sun City knows how to do events at scale; its facilities, combined with its on-site expertise, have enabled it to deliver some of South Africa’s most impressive live events and corporate experiences. It is celebrated for having hosted incredible international acts and some of the biggest names in the entertainment industry, including Elton John, Queen, Michael Bublé and Sarah Brightman.

The venue is a clear drawcard for some of the world’s biggest global automotive brands, such as Volvo and UD Trucks, in addition to playing host to several sporting events such as the Nedbank Golf Challenge and the South African Open.

Sun City is also renowned for its casino, which underwent an overhaul during the first few months of Covid-19 to ensure it was compliant with all health and safety protocols.

Further to this, the Sun International Group, owners of the property, have been working closely with the local government on

infrastructure access to Sun City, which is seen as an exceptionally valuable asset to the provincial and national economy.

CONFERENCING AT SUN CITY The recently renovated Sun City Convention Centre provides state-of-the-art meeting venues in the form of 17 meeting rooms, five convention rooms and two auditoria.

Here, delegates have access to dining and entertainment options, as well as the wide variety of activities at Sun City Resort.

Four different meeting clusters within the Sun City Convention Centre provide extensive versatility – layouts and formats can be tailored to exact needs, making these ideal for seminars, brainstorming and training sessions, and workshops. These clusters can be hired out together or individually.

Sun City's five convention centre rooms offer greater flexibility to suit your budget and capacity needs. These can be arranged based on space and size, and are suited to both smaller and larger groups, ranging from 32 up to 1 200 guests. Current capacities are dependent on Covid-19 restrictions.

#SUNCITY

ALTERNATIVE SPACES Sun City also offers much larger spaces in the form of its multipurpose venue, which can accommodate up to 1 250 people.

Known as the Sun Park, it is ideally suited to outdoor events and large social gatherings.

Meanwhile, the famed Sun City Superbowl, which seats up to 6 000 people, has hosted some of South Africa’s top artists and past awards ceremonies such as Miss South Africa and the South African Music Awards. It is also where most of the international acts at Sun City perform, which is an ideal conferencing add-on for guests who are at the venue for a business meeting or event.

The Valley of Waves and Greenhouse can also be booked for bespoke events, while the Boma offers an authentic experience under the African skies.

NAVIGATING COVID-19 The Covid-19 pandemic resulted in Sun City being shut down for close to six months, with the venue officially welcoming back its first guests since the start of lockdown in September 2020. During this time, Sun City ensured that it implemented stringent protocols to keep all its guests and staff safe. Among these measures, Sun City implemented a three-tiered bio-bubble approach. The bio-bubble is comprised of an outer, middle and inner bubble intended to safeguard at the greatest risk of infection.

In line with this, Sun City also opened the Moses Kotane Mass Vaccination Site, a community vaccination site where people from surrounding areas, including other venues and hotels, are able to receive their Covid-19 vaccines.

Even as infections dwindle and South Africa’s government eases restrictions, Sun City continues to take the health, safety and well-being of all those who visit and work at the venue very seriously. Dedicated ambassadors remind people to socially distance, sanitise and wear their masks, where applicable.

In line with Sun International Group’s health and safety protocols, Sun City’s SHE programme forms part of its sustainability strategy. This is intended to support the long-term objectives of Sun City as one of South Africa’s foremost venues.

ACTIVITIES GALORE There is no shortage of activities and things to do at Sun City, and it is recommended that guests who are interested in finding something to keep them busy start at the Welcome Centre. Located at the entrance to the Sun Central area, the Welcome Centre can provide all the information needed about activities and experiences. You can also hire a car at the Hertz kiosk, book your delegates for a guided Pilanesberg safari game drive

with Mankwe Gametrackers or let them adventure on a Segway gliding tour or zipline.

Hotel guests and residents at Sun Vacation Club have complimentary access to the

Valley of Waves while day visitors will need to purchase a ticket. Tickets cannot be bought at the resort but can be purchased on the day and are available online from TicketPro.

NOTE: Due to limitations on capacity, access to Sun City Resort will only be granted to hotel and Sun Vacation Club residents, existing MVG members, guests with confirmed golf bookings, and guests that have pre-purchased Valley of Waves day visitor tickets.

For more information, visit suninternational.com

VENUES

MEETING SPACES 66 MAX PAX 30 000* ACCOMMODATION OFF-SITE

CAPE TOWN, WESTERN CAPE

SINCE OPENING ITS DOORS nearly 19 years ago, the CTICC has played a pivotal role in connecting Africa to the world through the significant and varied business and leisure events it has hosted. Situated in Cape Town’s foreshore precinct, the purposebuilt venue serves as a centrepiece for this vibrant African city. It is the leading venue for conferences, exhibitions and events on the African continent.

The CTICC's reputation is synonymous with sustainability and world-class service levels. This reputation has ensured that it has remained a venue of choice for event organisers; whether you plan a large international conference or a small half-day gathering, the CTICC’s expansive conference facilities offer unrivalled flexibility and service.

As the world moves past the pandemic, safety is still at the forefront of event organisers’ minds. The CTICC’s forward-thinking response has included several critical adjustments to existing procedures so that you can confidently organise safe, world-class events.

LOCATION The CTICC is located in the foreshore precinct

VENUES AND CAPACITIES Room Name

FLOOR SPACE (m2)

HEIGHT (m)

Theatre

Classroom

U-shape

Boardroom

Banquet

Cocktail

1 170 490 1 876 375 11 399 294

16.0 8.0 8.0 4.0 9.0-18.0 17.0

1 516 612 1 980 330 9 500 -

1 516 612 1 296 220 7 720 -

69 -

-

1 300 220 6 100 -

1500 300 7 300 250

4 838

9.0

4 788

3 981

-

-

2 520

2 492

1 459

10.0

386

960

720

648

147 541 435 561

2.8 3.15 3.15 -

478 380 -

381 327 -

250 240 -

236 204 216

CTICC 1

Auditorium 1 (Room 1.10) Auditorium 2 (Room 1.80) Full Ballroom (Room 1.20) Meeting Room (Room 1.40) Full Exhibition Centre (Halls 1-4B) Jasminum Conservatory CTICC 2

Exhibition Halls (Halls 5, 6 + 7) Exhibition Hall 10 (Ballroom / Banqueting) Pincushion (Meeting Room) Daisy + Freesia + Orchid (Meeting Pod) Watsonia + Bluebell (Terrace Room) Mountain View

26 • www.theplanner.guru

96 81 -

24 108 90 -

VENUES of one of the world's most desirable leisure and business events locations – Cape Town, South Africa.

• Beautiful rooftop venues with views of both the iconic Table Mountain and Cape Town harbour.

team-building session. As a venue, it has the space to make anything possible.

MEETING AND EVENT SPACES

CATERING

CTICC 1 and CTICC 2 span an impressive floor space of 140 855 m2 connected by a glass-enclosed sky bridge. The multipurpose venue boasts: • 21 400 m2 of multipurpose conference and exhibition space • 3 000 m2 of formal and informal meetings space • Two raked auditoria seating 1 516 and 612 pax, respectively • Two terrace rooms for up to 330 and 450 pax • 47 breakout rooms accommodating 20 to 370 pax • Versatile banqueting rooms • 2 000 m2 grand ballroom

With one of the largest kitchens in the southern hemisphere, the CTICC's catering team can comfortably accommodate up to 30 000 pax at a time, hosting a variety of events and menus concurrently. The in-house catering team has the experience and capability to offer customisable menus that can accommodate various food allergies and dietary requirements.

The kitchen is halaal certified and offers kosher menu options.

As event organisers need to meet the changing needs of their delegates and speakers – to attend events in-person or virtually – the CTICC's digital platform, CTICC Engage, offers clients a variety of digital and hybrid event options that adapt to their needs. CTICC Engage provides the following value to clients: • The use of artificial intelligence for matchmaking • Event Data analytics • Continuing professional development (CPD) reporting • Branding opportunities • Real-time networking opportunities • Chat boxes, polls, etc.

TEAM BUILDING The CTICC allows for any type of event imaginable – whether a conference, meeting or

CTICC ENGAGE

CTICC 1: Convention Square, 1 Lower Long www.cticc.co.za/cticc-1-2-virtual-tour

Street, Cape Town 8001, South Africa

@CTICC

GPS co-ordinates: -33.915141°,18.425657°

+27 (0)21 410 5000

CTICC 2: Corner of Heerengracht &

+27 (0)21 410 5001

@CTICC_Offical

Rua Bartholomeu Dias, Foreshore,

sales@cticc.co.za (sales)

@official_cticc

Cape Town 8001, South Africa

info@cticc.co.za (general)

youtube.com/user/cticcofficial

GPS coordinates: -33.91747°,18.42908°

www.cticc.co.za

Cape Town International Convention Centre THE MEETINGS & EVENT PLANNER 2022 •

27

VENUES

MEETING SPACES 7 MAX PAX 300 ACCOMMODATION 133 ROOMS

GEORGE, WESTERN CAPE

RENOWNED FOR ITS three award-winning golf courses, ‘leading conference and incentive destination’ is yet another proficiency to add to Fancourt's repertoire.

Unapologetically engineered for both business and leisure, Fancourt is set to lure corporates looking for a little more carrot with just the right amount of stick.

With Fancourt’s flexible team of professionals ready to execute any request, co-workers and clients can keep on task while unleashing their creativity. From dine-arounds and wine parings in Bedouin tents, to festive shebeen evenings in the cart barn, and chic luncheons at the 17th hole of the Montagu course, expect your next event at Fancourt to reach far beyond your imagination.

ACCOMMODATION Fancourt has two accommodation offerings – a five-star hotel with 115 rooms, and the 18-suite Manor House, which offers personalised service with a unique combination of classic opulence and the indulgent sophistication of a 21st century boutique hotel.

CATERING

MEETING AND EVENT SPACES

With a spread of eateries, Fancourt provides ample catering options.

Henry White’s is renowned as a dining destination offering an enchanting night out with rich and classic local culinary heritage and a modern, all-encompassing dining appeal. For Fancourt’s golfing patrons, The Club Lounge provides a range of indoor and outdoor seating options, and offers a large selection of cocktail snacks, clubhouse steaks and burgers.

Fancourt’s breakfast restaurant of choice, La Cantina, is a culinary destination that is suitable for family dining, while Monet’s is the perfect place to relax from morning to late afternoon, with its outdoor pergola the ideal spot to celebrate any special occasion.

The Fancourt Estate offers a wide range of meeting and conferencing rooms, dining areas and private venues for exclusive functions, with each space being tailored to meet the needs of a particular event. Whether you’re hosting a corporate party, gala dinner, cocktail evening or breakfast, Fancourt’s venues will ensure that you and your guests are well looked after in comfort and style.

Fancourt provides an optimum setting for professional training and team-building sessions. With its immaculate landscaping and range of fully equipped meeting rooms and venues, teams can enjoy business-oriented sessions in a relaxing and aesthetically pleasing environment.

LOCATION Situated on 613 hectares of lush landscape, with the Outeniqua Mountains as a backdrop, the long-standing Garden Route landmark is just 7 km from George Airport.

28 • www.theplanner.guru

TEAM BUILDING

VENUES VENUES AND CAPACITIES Room Name

Kingfisher

Classroom

U- shape

Herringbone

Cocktail

Dinner/Banquet

45

24

25

24

50

-

Grey Loerie

28

12

15

16

25

-

Knysna Loerie

20

12

10

8

25

-

Grey + Knysna Loerie

40

20

20

24

50

-

Owl

50

30

24

32

40

8

Eagle

24

14

18

32

35

12

Owl + Eagle

80

42

40

48

80

30

Balcony

50

-

-

-

100+

-

Plover

18

-

-

-

-

-

Inside Hall

400

200

60

250

350

250/350

-

-

-

-

150

-

Foyer

Montagu Street, George

Cinema

+27 (0)44 804 0000

@Fancourt.SA

reservations@fancourt.co.za

@FANCOURTSA

www.fancourt.co.za

@fancourtsa THE MEETINGS & EVENT PLANNER 2022 •

29

VENUES

FRANSCHHOEK, WESTERN CAPE

LE FRANSCHHOEK HOTEL & SPA is located in the gourmet capital of South Africa. Its distinctly Cape Dutch feel and stunning surrounds offer the most beautiful setting for any occasion.

LOCATION An easy 80 km drive from Cape Town, the venue is located in picturesque Franschhoek, Western Cape.

MEETING AND EVENT SPACES Five versatile conference venues come equipped with conferencing equipment, and stunning views of either the towering mountains or gardens.

ACCOMMODATION Le Franschhoek Hotel & Spa offers unmatched accommodation in Franschhoek. The hotel features 79 en-suite rooms which includes the 2 deluxe villas and 16 classic villas, all elegantly furnished and dispersed over the whole estate.

CATERING Two on-site restaurants cater specifically for guests’ needs. Breakfast, lunch and fine dining can be enjoyed within a casual atmosphere in our relaxing private venue Le Verger restaurant, set against the exemplary mountain backdrop.

The Sauvage restaurant is tailored for the more distinctive taste receptors.

TEAM BUILDING The hotel’s gardens are equipped for any form of outdoor team-building activity and conference venues can be considered as backup venues in case of inclement weather.

30 • www.theplanner.guru

MEETING SPACES 5 MAX PAX 120 ACCOMMODATION 79 ROOMS

VENUES GAUTENG & INLAND VENUES AND CAPACITIES Room Name

Chantilly St Germaine Fontainebleau La Pavillion Excelsior House Versailles

Schoolroom

20 40 20 60 100 80

16 Minor Road, Franschhoek

Boardroom

10 18 15 20 20

Banquet

20 40 30 60 120 60

Cinema

30 50 30 80 120 120

U-shape

15 30 20 20 40

+27 (0)21 876 8900

LeFranschhoekHotelandSpa

banqueting@lefranschhoek.co.za

le_franschhoek

www.lefranschhoek.co.za

lefranschhoekhotel THE MEETINGS & EVENT PLANNER 2022 •

31

Conferencing & Events Hotel Verde Cape Town Airport offers 8 state-of-the-art conferencing and events venues ideal for meetings, workshops, launches and special events. High-tech audiovisual equipment is built into each of our conferencing venues and included in the rates, as are Wi-Fi and secure parking. We offer 100% offset carbon-neutral conferencing and events at no extra cost.

All conference packages include: Free parking on the day of the function Complimentary purified still & sparkling water Complimentary uncapped WiFi Conference notepads, pencils, data projector, screen, flip-chart, paper, white-board, markers, chalkboard, podium Complimentary airport shuttle from 04:00am - 12:00am

Hotel Facilities & Services 145 Bedrooms

Outdoor Terrace

Free WiFi

8 Conference Venues

Indoor Gym

24-Hour Room Service

Nuovo Restaurant &

Eco Pool & Outdoor

Wake-up Call Service

Bar

Gym

Luggage Storage

Leisure Corner

Freshening-up

Breakfast from 04:30

Business Centre

Facilities

24-Hour Security

Free Parking

Free Airport Shuttle

+ 27 (0) 21 380 5500

15 Michigan Street, Cape Town

reservations@hotelverde.com

www.verdehotels.com/capetown

400m from Cape Town International Airport

Conference Pricing Full-Day

Half-Day & Lunch

Half-Day

R550 per person

R500 per person

R345 per person

Arrival coffee break with

Arrival coffee break with

Arrival coffee break with

assorted breakfast snacks.

assorted breakfast snacks.

assorted breakfast snacks.

Mid morning break with

Mid morning break with

Mid morning break with

assorted savoury snacks.

assorted savoury snacks.

assorted savoury snacks.

Two-course lunch with a

Two-course lunch with a

soft drink.

soft drink.

Afternoon break with assorted confectioneries.

Venue Capacities

Cocktail

Banquet

Cinema

Schoolroom

U-Shape

Boardroom

Room Size

Picasso

50

40

48

17

18

24

59.52m2

Picasso & Da Vinci

120

100

124

72

40

N/A

127.31m2

Da Vinci

60

60

56

36

24

36

67.79m2

Van Gogh

30

20

40

18

18

24

49.9m2

VIP Lounge

50

40

40

27

18

24

75m2

Boardroom

Room Size

Monet

12

29.4m2

COVID-19 SAFETY PROCEDURES

Dali

12

30.5m2

Miro

12

29.4m2

Hotel Verde puts focus on safety and cleanliness while ensuring delegate satisfaction and guest experience standards. Contact us for more information on how we ensure guest safety.

Renoir

12

23.4m2

+ 27 (0) 21 380 5500

15 Michigan Street, Cape Town

reservations@hotelverde.com

www.verdehotels.com/capetown

400m from Cape Town International Airport

VENUES

MAX PAX 120 MEETING SPACES 1 MULTIPURPOSE

CAPE TOWN, WESTERN CAPE

VENUE, 2 BOARDROOMS

ACCOMMODATION 535 ROOMS

THERE'S A NEW ADDITION to Cape Town’s iconic skyline! Hotel Sky Cape Town is now open at one of the City Bowl’s best addresses, directly across the road from the Cape Town International Conference Centre (CTICC). With 535 beautifully designed rooms and suites, Hotel Sky Cape Town is the ideal destination for both local and international business and leisure travellers.

In addition, two restaurants located on the 25th and 26th floors, a bar lounge on the 27th floor, deli, a state-of-the-art fitness centre, two heated cantilevered outdoor pools, and a one-of-a-kind thrill-ride on the rooftop – the Sky-Hi Ride – all make this property an out-ofthis-world experience.

LOCATION Located in Cape Town’s foreshore precinct, Hotel Sky Cape Town is just 20 minutes from the airport, directly opposite the CTICC, and just two minutes’ drive from the V&A Waterfront along the MyCiTi bus route.

MEETING AND EVENT SPACES Hotel Sky Cape Town has two intimate boardrooms and a gorgeous, multifunctional event space on its 27th floor.

ACCOMMODATION Hotel Sky Cape Town’s ample accommodation of 535 beautifully designed rooms includes a combination of suites, executive, superior, standard queen and twin rooms, as well as a unique bunk (four-sleeper) configuration.

34 • www.theplanner.guru

All rooms have double-glazed windows with black-out blinds, air conditioning, charging stations, TVs with device connectivity, high-speed internet access, and a separate shower and toilet.

Each room comes complete with comfortable beds with luxurious linen and high-end, locally sourced amenities and complimentary bean-tocup coffee stations on each floor.

CATERING Hotel Sky Cape Town is home to two restaurants: Stratus (on the 25th floor), which serves buffet

breakfasts, while Infinity (on the 26th floor) serves delicious lunches and elegant dining in the evenings. The Sky on Long venue (on the 27th floor) offers incredible views of the city and serves casual dining and inventive cocktails – a true hidden gem!

TEAM BUILDING Hotel Sky Cape Town has partnered with an inspirational team-building company in Cape Town that offers personalised programmes to best suit your desired outcomes.

VENUES AND CAPACITIES Room Name

Sky on Long

FLOOR SPACE (m2)

375

Cocktail

150

Cinema

100

U-shape

40

Classroom

60

Banquet

120

VENUES GAUTENG & INLAND +27 (0)21 879 5040 | +27 (0)82 906 1961 9 Lower Long Street,

Collette Hoppé | collette@hotelsky.co.za

@hotelskysouthafrica

@hotelskysa

Foreshore, Cape Town, 8000

www.hotelsky.co.za

@HotelSkySA

Hotel-sky-za

THE MEETINGS & EVENT PLANNER 2022 •

35

VENUES

GQEBERHA, EASTERN CAPE

WITH ITS TURRETS PIERCING the indigo Eastern Cape skyline, the Boardwalk is one of South Africa’s most sought-after business and holiday destinations. From its stunning beachfront location to its charming classical architecture, evocative of age-old Victorian grandeur, the Boardwalk is the ideal resort for locals and tourists alike.

LOCATION Located in Algoa Bay, along the coastal strip of the Nelson Mandela Bay, it’s only a few minutes away from Hobie Beach.

MEETING AND EVENT SPACES The Boardwalk is home to the International Convention Centre, the largest conference venue in Gqebera. This multifunctional space is made up of separate conference and meeting rooms, which can be combined to host any size event.

ACCOMMODATION Voted one of the Top 25 Hotels in South Africa in the TripAdvisor 2015 Travellers’ Choice Awards, the Boardwalk offers luxury accommodation in the heart of Gqebera. Many of the lavish hotel rooms enjoy unrivalled views of the Indian Ocean. Situated close to the beach with sheltered rock pools, scuba diving and top surfing spots, the Boardwalk is the perfect holiday accommodation for families. And with its unmatched conference, meeting and convention centre facilities, it’s the ideal choice for corporate travellers looking for convenient Gqebera accommodation.

CATERING The International Convention Centre has its own dedicated kitchen headed by a professional chef and offers in-house catering for events.

36 • www.theplanner.guru

MEETING SPACES 5 MAX PAX 1 600 ACCOMMODATION 140 ROOMS

VENUES VENUES AND CAPACITIES Room Name

Tsitsikama Ironwood Redwood Stinkwood Yellowwood 1 & 2

Banquet Buffet

800 -

Banquet Served

1 100 -

Boardroom

Cinema

Cocktail

Dance Buffet

15 15 15 10

1 600 30 30 30 -

1 300 30 30 30 -

700 -

Dance Served

900 -

Schoolroom

U-shape

1 000 12 12 12 12

12 12 12 8

+27 (0)41 507 7777 Beach Road, Summerstrand,

conventions.boardwalk@suninternational.com

Gqebera, Eastern Cape, 6019

www.suninternational.com/boardwalk THE MEETINGS & EVENT PLANNER 2022 •

37

VENUES

MEETING SPACES 4 MAX PAX 120 ACCOMMODATION 97 ROOMS

WORCESTER, WESTERN CAPE

SURROUNDED BY CAPTIVATING mountains and natural fynbos, Golden Valley is an intimate venue that’s both warm and inviting, offering exceptional personal service and a friendly experience for all. Off the beaten track and away from the bright lights of a major city, the beautiful Breede River Valley is a nature-lover’s paradise.

LOCATION Situated in the picturesque Breede River Valley, and only an hour’s drive from Cape Town, the Golden Valley is one of the most charming venues in the Western Cape.

MEETING AND EVENT SPACES Golden Valley has a number of excellent meeting rooms and conference facilities in Worcester for

intimate events and special occasions. Choose from a versatile space that can accommodate larger functions or a smaller meeting room for more personal business dealings.

ACCOMMODATION Situated within walking distance of the Golden Valley Casino and restaurants, Golden Valley Lodge provides a peaceful retreat in tastefully appointed rooms, which also offer beautiful views of the surrounding mountains.

CATERING Golden Valley is home to one of the best restaurants in Worcester. Enjoy a pub lunch at SunBet Sports Bar or treat the family to a home-style meal at Kuipers.

VENUES AND CAPACITIES Room Name

Banquet Buffet

Banquet Served

Boardroom

Cinema

Cocktail

Dance Buffet

Dance Served

Schoolroom

U-shape

Meeting Room 1

40

40

20

60

-

-

-

40

30

Meeting Room 2

40

40

20

60

-

-

-

40

30

Meeting Room 3 (1+2)

90

90

50

120

100

80

80

60

70

-

-

8

Meeting Room 4

-

+27 (0)23 348 7200 Between Brandwag and Roux Roads,

goldenvalleyinfo@suninternational.com

Worcester, 6849, Western Cape

www.suninternational.com/golden-valley

38 • www.theplanner.guru

-

-

AS THE LARGEST entertainment destination of its kind in South Africa, GrandWest is a spectacular sight to behold.

This family-friendly destination offers the biggest selection of kids’ entertainment and fun activities in Cape Town, from ice skating to tenpin bowling all under one roof.

LOCATION Located close to Cape Town city centre, and just less than 20 minutes away from Cape Town International Airport, GrandWest offers guests the assurance of quality entertainment experiences, premium facilities and an unparalleled standard of service.

MEETING AND EVENT SPACES Corporate travellers are well rewarded at GrandWest, thanks to the excellent conferencing and meeting facilities.

GrandWest is the perfect setting for prestigious large-scale events, as well as corporate events and private dinners. It offers a multipurpose conferencing facility with an indoor venue and outdoor space equipped to host lifestyle events, music festivals, launches and other experiences.

ACCOMMODATION When your conference is over, extend your stay at The City Lodge, situated at GrandWest. This 176 room hotel is also only 20 minutes away from Cape Town International Airport, the city centre and the famous V&A Waterfront.

DINING GrandWest is home to a great selection of restaurants. From family-friendly options to sophisticated restaurants, you’ll find an eatery to suit your palate.

VENUES AND CAPACITIES Venue

Market Hall Good Hope Suite 1 Good Hope Suite 2 Jackson Hall The Roxy Revue Bar Venue

SunExhibits Sun Park Grand Arena

Boardroom

Buffet

Schoolroom

Cocktail

Set Menu

Theatre

U-shaped

25 25 -

550 35 35 -

600 58 58 -

900 85 85 70 40

600 50 50 -

850 75 75 160

25 25 -

Standing Concert

Seated Concert

Schoolroom

Cocktail

Banquet

Boxing

Theatre

1 800 2 800 6 866

1 520 1 650 5 048

1500

1 000 1 400 2 500

700 1 100 1 000

1 536 -

2 028

+27 (0)21 505 7777 1 Jakes Gerwel Drive, Goodwood,

grandwest@suninternational.com

Cape Town, 7460, Western Cape

www.suninternational.com/grandwest THE MEETINGS & EVENT PLANNER 2022 •

39

VENUES

MEETING SPACES 8 MAX PAX 6 866 ACCOMMODATION 176 ROOMS

CAPE TOWN, WESTERN CAPE

VENUES

MEETING SPACES 3 MAX PAX 70 ACCOMMODATION 90 ROOMS

KIMBERLEY, NORTHERN CAPE

RECREATING THE ENERGY and excitement of the historic diamond rush, the Flamingo offers a variety of entertainment and leisure activities in a unique setting. Named for the abundance of flamingos that make their home in the nearby Kamfers Dam, Flamingo is a destination that is synonymous with fun.

LOCATION Ideally situated adjacent to the Kimberley Golf Club, Flamingo is an exceptional leisure and entertainment facility.

MEETING AND EVENT SPACES Expect superior conference facilities with state-ofthe-art equipment and excellent service from the professional banqueting and service teams.

The four-star rated conference facility offers a selection of superior conferencing and meeting venues in the modern and high-tech Flamingo Conference Centre. This highly versatile venue with its muted tones provides the perfect canvas for intimate occasions and celebratory events.

The boardrooms offer a professional and inspiring environment, suited to smaller groups. They are ideal to host an executive board meeting, a product launch or a team get-together.

ACCOMMODATION When looking for accommodation in Kimberley near the Flamingo Casino, the one-star Road Lodge hotel is ideally located. The perfect choice of Kimberley accommodation for business travellers, conference delegates or holidaymakers, the Kimberley Road Lodge offers 90 budget guest rooms, 24-hour service and convenience. The guest rooms are tastefully decorated and offer reasonable room rates, which remain constant whether for one, two or three persons sharing.

CATERING Flamingo is home to an excellent, family-friendly restaurant in Kimberley, which dishes up fantastic steakhouse fare and is one of the most frequented venues in the area.

VENUES AND CAPACITIES Banquet Room Name Boardroom Cinema Served

Flamingo 65 Main Hall Teal + Sandpiper 6 Boardrooms *The capacities listed are in accordance with government's Covid-19 regulations. +27 (0)53 830 2600

N12 Phakamile Mabija Road,

virginia.vdlinde@suninternational.com

Kimberley, 8301, Northern Cape

www.suninternational.com/flamingo

40 • www.theplanner.guru

60 -

VENUES

MEETING SPACES 5 MAX PAX 300 ACCOMMODATION 329 ROOMS

CAPE TOWN, WESTERN CAPE

SET ON THE HISTORIC Cape waterfront, The Table Bay hotel was created as a tribute to its famous namesake and has set its own standard in international service, cuisine and luxury.

The magnificent hotel straddles the antique breakwater with a style that is both innovative and entirely in keeping with its surroundings. Its contemporary architectural design and execution are the result of transcontinental cooperation.

MEETING AND EVENT SPACES The Table Bay is home to a great selection of function and conference venues. Whether you are hosting a conference for 300 delegates or planning your annual office cocktail party, the hotel has a stylish venue to suit your needs.

Choose from five beautiful venues, each suited to a certain style of function, event or conference. Located on the mezzanine level, the Business Centre offers internet and printing facilities and has three business cubicles equipped with all the necessary modern features.

LOCATION Situated in the historic Victoria & Alfred Waterfront, The Table Bay hotel is perfectly positioned against the stunning backdrops of Table Mountain and the Atlantic Ocean, and provides easy access to the top places to visit in Cape Town.

ACCOMMODATION Location, location, location: if you are looking

for a place to stay in Cape Town, The Table Bay offers five-star luxury holiday accommodation on the seafront, with views to match. Each of the 329 luxury hotel rooms enjoys uninterrupted sea-facing views either of Table Mountain across the working Table Bay Harbour, or of Robben Island in the Atlantic Ocean. Picture perfect in every way, The Table Bay is the Mother City’s best-kept secret.

CATERING The Table Bay’s top-class chefs will be able to cater for your awards lunches and dinners to impeccable standards. A variety of dining options are on offer, which, if the rave reviews are to be believed, are bound to impress your diners.

VENUES AND CAPACITIES Room Name

Banquet Buffet

Banquet Served

Boardroom

Cinema

Cabaret

Cocktail

Dance Buffet

Dance Served

Schoolroom

U-shape

-

-

10

-

-

-

-

-

-

-

32

32

24

50

20

50

-

-

24

18

Business Centre Boardroom Pre-Function Boardroom The Atlantic Restaurant

120

120

-

-

-

150

-

-

-

-

The Ballroom

200

200

84

300

125

300

152

152

144

63

The Pavilion

72

96

30

120

45

120

-

18

72

27

+27 (0)21 406 5000 Quay 6, Victoria & Alfred Waterfront,

tbhgroup@suninternational.com

Cape Town, 8001, Western Cape

www.suninternational.com/table-bay THE MEETINGS & EVENT PLANNER 2022 •

41

SOUTH AFRICA’S DOORS ARE OPEN Impact of Covid-19 on business travel

Achievements in the Life Science Sector

The South African government effected measures on the 26th March 2020 to protect its citizens from Covid-19, including restricting local and international travel.

South Africa has sectors that contribute to the gross domestic product. Of these, life sciences faced major challenges during the lockdown. However, the pandemic inadvertently showcased the country’s ability to respond to a changing global landscape to address the challenges of the day.

This introduced extensive challenges for tourism, and business travel was not spared. According to South African Tourism stats, of the 562 recorded business events scheduled between April - December 2020, 64% of conferences and 36% of tradeshows were postponed, cancelled or went hybrid.

The world is now trusting enough to open its borders largely due to vaccination programmes rolled out globally. South Africa's borders were opened to international travellers from 1 October 2020. South Africa is ready to welcome the world and rebuild chambers of industries. When you visit South Africa, it’s more than its doors that will be open. Eyes and minds will be open and though one might arrive intrigued, you will leave inspired!

South Africa as a Business Events Destination South Africa is a top contender as a destination for any business event. If you’re looking to host a health conference, doesn’t it make sense to host it in the home country of one of the world’s most inspired thinkers in the fields of public health and infectious disease? But besides achievements, the country is much-loved for its cultural diversity, exceptional business events services, value-for-money, and rich unique experience offering.

Added to that all business event venues adhere to strict health protocols to ensure delegates interact safely together with peace of mind.

By cultivating a spirit of optimism, whilst acknowledging collective social and economic challenges, South Africa punched above its weight and built on its incredible achievements - further stamping the country as one of the leaders in medical innovation. South Africa conducted the most testing in Africa for Covid-19, alerted the world of the infectious nature of the Delta variant, thanks to incredible local genomics institutes, and ran its own National Ventilator programme to produce ventilators for local use and export.

South Africa is also the home of Dr Salim Abdool Karim, an instrumental advisory figure in the fight against Covid-19, jointly awarded the prestigious 2020 John Maddox Prize for standing up for sound science during the pandemic alongside Dr Anthony Fauci (United States).

If you are looking to shape and inspire forward-thinking with your next event to capitalize on opportunities across the globe, look no further than South Africa. Its doors are open, and the warmth of the people makes this a business events destination that moves you as it hosts you.

[1] Bartis, H., Hufkie, B & Moraladi, M. (2021).The Economic Impact of the COVID-19 Pandemic on the Business Events Sub-sector in South Africa.

VENUES

MEETING SPACES 4 MAX PAX 250

BLOEMFONTEIN, FREE STATE

HAILED AS A BONA FIDE hub of eclectic entertainment, where young ones and grownups alike will have an unforgettable time, Windmill Casino is the home of family fun.

affairs, there’s a conference venue, meeting room or reception venue that’s perfect for your event. At Windmill, you can tailor-make your event without breaking the bank. Whether it’s a cabaret night or a masquerade ball, or even a beautifully elegant wedding, Windmill can make your dream party, conference or function come to life.

LOCATION Conveniently located within Bloemfontein, Windmill Casino is a one-stop destination for you and your family. Whether you’re just passing through or checking in for a holiday, you’ll find everything you need for a fun day out.

CATERING Home to some of the very best restaurants in Bloemfontein, Windmill Casino offers a variety of taste adventures to suit every palate and desire. If you’re popping in for a quick bite to eat or keen on settling in for a fine feast, you’ll find what you’re looking for at Windmill Casino.

MEETING AND EVENT SPACES With four separate spaces, Windmill houses some of the very best conference venues in Bloemfontein. Perfect for small events to grand

VENUES AND CAPACITIES Room Name

Diamonds Lil’s Eiffel & Versailles Rooms Windmill A + B

Banquet Buffet

-

Banquet Served

25 150

Boardroom

Cinema

Cocktail

-

40 250

180 25 200

Dance Buffet

-

+27 (0)51 410 2000 Corner Jan Pierewiet Avenue and N1 Highway

banqueting.windmill@suninternational.com

Pellissier, 9332, Musgrave, Bloemfontein, Free State

www.suninternational.com/windmill

44 • www.theplanner.guru

Dance Served

-

Schoolroom

U-shape

30 170

25 90

VENUES

MEETING SPACES 10 MAX PAX 600 ACCOMMODATION 60 ROOMS

POLOKWANE, LIMPOPO

DISCOVER AN EXOTIC getaway in the heart of South Africa’s Limpopo province. This exquisite, Moroccanstyled complex boasts an array of exciting experiences for all ages and a number of excellent eateries that suit the palates of all types of patrons.

LOCATION Conveniently located in Limpopo’s capital city, Polokwane, Meropa is within easy reach of the province’s best attractions.

MEETING AND EVENT SPACES Meropa is a comprehensive conferencing facility for world-class business and leisure events. Boasting a state-of-the-art conference centre, along with a wide range of fully equipped venues, it is perfectly suited for any occasion.

VENUES AND CAPACITIES Room Name

Meropa A+B Meropa A or B Meropa A1/A2 or B1/B2 Ndhumba ACCOMMODATION Lugundhu/Mugubo Meropa Hotel in Polokwane invites Vele guests to escape to a world of Jembe Tavern Moroccan-inspired grandeur and exotic Meropa Gardens delight. Designed to ensure superior Jembe Gardens comfort and convenience, Meropa Hotel is set to become one of the most highly Cultural Village

Min

200 50 25 80 500 100 100

Banquet

400 150 60 10 20 20 100 1 500 200 200

Cocktail

500 250 100 10 30 200 3 000 250 300

Cinema

600 300 150 30 25 100 2 000 100 -

Outdoor Events

4 000 500 500

Schoolroom

400 200 80 -

U-shape

150 100 60 9 20 15 -

rated hotels in Polokwane.

Comprised of 54 standard rooms and six suites, this is the perfect location for your next midweek conference or weekend getaway.

CATERING Giving you a choice of fast food, fine dining or everything in-between, Meropa Casino and Entertainment World is home to some of the best restaurants in Polokwane.

+27 (0)15 290 5400 Plot 59, Sterkloop, Roodepoort Road,

meropa.banqueting@suninternational.com

Polokwane, 0700, Limpopo

www.suninternational.com/meropa THE MEETINGS & EVENT PLANNER 2022 •

45

VENUES

MEETING SPACES 32 MAX PAX 20 000 ACCOMMODATION OFF-SITE

DURBAN, KWAZULU-NATAL

INCORPORATING THE DURBAN International Convention Centre (Durban ICC), the Durban ICC Arena and Durban Exhibition Centre, the 112 000 m2 Durban ICC is renowned for its fivestar service facilities, state-of-the-art technology, mouth-watering African cuisine, and of course its unique location on Durban’s sun-drenched shores.

Durban ICC prides itself on delivering an experience with innovative solutions geared to delivering on its clients’ objectives and expectations in a sustainable and proudly African way.

LOCATION Durban ICC is located in Durban Central, only 30 minutes away from King Shaka International Airport, which acts as a gateway to a broad range of international routes. Both the airport and Durban ICC are easily accessible via high-speed road links.

MEETINGS AND EVENTS Durban ICC offers the largest flat-floor, columnfree, multipurpose event space in Africa.

The Durban ICC Arena has full technical capacity for live broadcasts as well as house lighting suitable for TV production filming. The Centre is fully Wi-Fi enabled and offers connectivity to 8 000 users concurrently.

The Durban ICC complex has six on-site generators, which can fully power the centre in the event of power disruptions.

The five-star graded facility has been voted Africa's Leading Meetings and Conference Centre 17 times by the World Travel Awards and is ISO 9001, 14001, 22000 and OHSAS 18001 certified.

ACCOMMODATION As a cosmopolitan city and major conferencing destination, Durban offers a broad range of hotels

to suit every budget. With some 3 600 hotel rooms within a short walking distance of Durban ICC and a Hilton Hotel on its doorstep, your delegate accommodation requirements are sure to be met.

CATERING Durban ICC’s in-house catering team offers you culinary flavours that have captured local and international tastes of the world. With capacities ranging from 10 to 5 000 pax, no event is too small or too big for the venue’s experienced team.

Additionally, Durban offers a wide choice of restaurants and is an excellent destination to sample a tantalising array of fresh seafood, offering delectable prawns, calamari and the catch of the day, in addition to many other dishes that will tempt the taste buds.

The cuisine is as varied as the shopping in Durban, from fast-food outlets and roadside vendors offering everything – including the legendary bunny chow, a half loaf of bread crammed with curry – through to sushi bars, pavement cafes, friendly pubs to the traditional South African braai.

VIRTUAL/HYBRID EVENTS The Centre is offers a range of innovative solutions such as Live-streaming events, remotepresentation events, hybrid events, and videoon-demand. For the uninitiated, a hybrid event is simply the combination of a traditional face-to-face event with an online component, which extends the reach of the conference to a wider audience using technology like live-streaming.

Virtual and hybrid event services include: • live streaming • video-on-demand • remote presentation • video conferencing • channel rental.

46 • www.theplanner.guru

VENUES VENUES AND CAPACITIES Room Name

Hall 1 + 2 Hall 1AB + 2ABFH

Banquet (Plated)

1 900 1 200

Hall 1, 2 + 3 Hall 2CDE, 3, 4 + 5 Hall 3BC, 4, 5 + 6 Hall 1, 2, 3, 4, 5 + 6 Hall 3BC, 4 + 5AB Hall 4AD + 5A Meeting Room 11, 12, 21 + 22 Room Name

DEC Hall 1 DEC Hall 2

2 800 2 960 2 600 4 460 1 260 580 200 Banquet (Plated)

DEC Hall 6 DEC Coast of Dreams DEC Mystrals

45 Bram Fischer Road, Durban, 4000

3 390 1 390 300 300 70

Durban ICC Banquet (Buffet)

1 500 1 000

2 200 2 200 2 000 3 500 940 460 140

Cocktail

Schoolroom

Theatre

5 000 5 600 5 500 8 600 2 700 1 350 300

2 800 3 260 3 120 4 960 1 660 760 150

5 800 6 360 5 860 9 660 2 868 1 310 350

3 500 2 200

Durban Exhibition Centre Banquet (Buffet) Cocktail

2 590 1 080

4 500 2 800

130 200 40

350 430 190

@DurbanICC

+27 (0)31 360 1000

1 900 1 200

4 000 2 400

Schoolroom

Theatre

170 170 60

370 350 100

3 430 2 050

sales@icc.co.za

5 500 2 950

www.icc.co.za

THE MEETINGS & EVENT PLANNER 2022 •

47

VENUES

MEETING SPACES 16 MAX PAX 1 400 ACCOMMODATION 152 HOTEL

CENTRAL DRAKENSBERG, KWAZULU-NATAL

OVER THE YEARS, the Champagne Sports Resort team has crafted offerings to create an award-winning resort, ideal for both work and play. Champagne Sports Resort has been developed into a truly unique destination that caters for every getaway need.

LOCATION Nestled in the picturesque Central Drakensberg, Champagne Sports Resort provides exceptional conferencing, leisure, timeshare, wellness and golfing offerings that cater for every getaway need – all set in spectacular natural surroundings.

MEETING AND EVENT SPACES Champagne Sports Resort has its own Conference and Exhibition Centre with a floor space of 1 200 m2 and seating for up to 1 400 pax, banqueting for 950 pax at round tables, as well as four new boardrooms.

Other venues include the Sentinel Room, which seats up to 1 000 pax; the Monks Cowl Centre, seating up to 550 pax; the Summit Room, seating up to 400 pax; and the more intimate venues suitable for between 20 to 150 pax.

State-of-the-art conferencing equipment, internet access and a convenient business centre complete the package.

ACCOMMODATION The resort offers a variety of superb, fully serviced

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ROOMS + 91 CHALETS

accommodation. The 152 hotel bedrooms are made up of double/twin rooms, family rooms and various suites, all with wellappointed bedrooms and either mountain or garden views. A further 91 chalets on the estate are used for hotel accommodation, subject to availability.

The hotel has wheelchair access throughout and all bedrooms are linked to the main hotel buildings by way of thatch-covered walkways.

CATERING Champagne Sports Resort has an extended dining room and expanded buffet area, which comfortably feeds up to 700 pax with little queuing, complemented by an outstanding food offering.

THINGS TO DO Champagne Sports Resort’s Wellness Centre features an upmarket spa, a gym that has been upgraded with new equipment and a training programme. The spa has five treatment rooms, a comfortable change room and a relaxing rest area with cane loungers looking up at the Champagne and Cathkin peaks. Champagne Sports Resort’s 18-hole championship golf course has been rated as South Africa’s most beautiful golf course in recent years, with the clubhouse rated among the top five 19th holes in South Africa.

VENUES VENUES AND CAPACITIES Room Name

Buttress Sentinel Monks Cowl Summit Ondini Zunckels Turret Injasuti Ithaba Sterkhorn Amphlet Greys Pass Dragons Back Eastmans Ships Prow Cathkin Arms Bar Extension

U-shape

200 160 90 84 48 60 48 24 45 18 42 18 18 18 18 48

Double U-shape

140 140 65 -

Schoolroom

1 200 720 350 300 100 140 90 45 70 30 78 20 20 20 20 60

Herringbone

200 130 -

Cinema

1 400 1 000 500 435 200 200 130 60 110 50 105 20 20 20 20 125

Banquet

950 660 300 260 120 80 50 60 30 -

Cocktail

120 -

+27 (0)36 468 8000

ChampagneSportsResort

1397 Winterton Road, R600 Central Berg,

conferences@champagnesportsresort.com

@champagnesports

Cathkin Valley

www.champagnesportsresort.com

@champagnesportsresort THE MEETINGS & EVENT PLANNER 2022 •

49

VENUES

MEETING SPACES 2 MAX PAX 130 ACCOMMODATION 63 ROOMS

UMZUMBE, KWAZULU-NATAL

PUMULA BEACH HOTEL, with its stunning views of the Indian Ocean, provides one of the best seaside locations on the KwaZulu-Natal South Coast.

Charming and intimate, it provides the highest levels of personal service and excellent cuisine.

Besides the obvious attractions of never-ending golden beaches, protected bathing, rock pools and excellent fishing opportunities, nearby amenities include a selection of well-known golf courses, tennis courts, deep-sea fishing charters, ocean safaris, hiking trails and much more.

LOCATION Situated 100 km south of Durban and surrounded by indigenous coastal vegetation, Pumula Beach Hotel is an ideal venue for relaxed, stress-free conferences.

MEETING AND EVENT SPACES Conference rooms at Pumula are fully airconditioned with fixed screens. Available equipment includes overhead and data projectors, flip charts (with paper and pens) and a podium.

Notepads and pens for delegates are also included.

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VENUES AND CAPACITIES Room Name

Intshambili Amawele Lawn Dimensions

U-shape

50 40

Double U-shape

70 55

Schoolroom

Cinema

100 120 120 130 28 m x 20 m

Round Tables (10-12 pax)

90 90

VENUES ACCOMMODATION Pumula Beach Hotel has 34 family rooms, of which 25 are interleading. In addition, it has 29 double or twin rooms with sea or garden views. All rooms come standard with a TV and guests have access to an ocean-facing saltwater swimming and paddling pool, beach sand volleyball court, nine-hole adventure golf course,

table tennis, trampolines, ladies’ bar, original pub, and a TV and games room.

CATERING Pumula Beach Hotel can tailor menus to give your conference, event or team-building experience that special touch. It can also provide catering for gala dinners, spit braais and traditional potjiekos.

67 Steve Pitts Road, Umzumbe, KwaZulu-Natal

+27 (0)39 684 6717

Pumula-Beach-Hotel-South-Coast-155908721132644

conference@pumulabeachhotel.co.za

TEAM BUILDING Pumula can help you arrange specialist product launches or exotic themed evenings to complement your event. Extras such as competitions, pub evenings, discos, magicians, bands, comedians and just about anything your heart desires can be arranged with the assistance of Pumula’s dedicated team.

www.pumulabeachhotel.com

THE MEETINGS & EVENT PLANNER 2022 •

51

VENUES

MEETING SPACES 5 MAX PAX 900 ACCOMMODATION 396 ROOMS

MZAMBA BEACH, EASTERN CAPE

SITUATED ALONG ONE of the most unspoilt beaches in Southern Africa, the Wild Coast Sun is a family-friendly resort that attracts visitors with its natural beauty and numerous activities.

LOCATION Less than a two-and-a-half-hour drive, along the South Coast, from Durban’s King Shaka International Airport, the resort sits on 750 hectares overlooking the Indian Ocean between the Mtamvuna and Mzamba rivers.

MEETING AND EVENT SPACES Plan your conference, function or team-building event with ease at Wild Coast Sun’s conference venues and facilities aided by highly skilled and dedicated staff. The conference centre provides you with a variety of exceptional venues, supported by an experienced team.

All conference rooms are equipped with wall-to-wall carpeting, air conditioning and independently controlled lights with dimming

52 • www.theplanner.guru

capabilities. Should your function require it, access to necessary audiovisual equipment can be made available.

With 12 venues, two preassembly areas, vast lawn areas and the 670-seater Tropical Nights Auditorium, you can be assured that your function will be expertly managed and catered for, with the level of service and experience you can expect from a Sun International resort.

ACCOMMODATION Relax in four-star beachfront hotel accommodation in Mzamba Beach at the Wild Coast Sun. Each of the 396 rooms and suites enjoys the tranquil views where you can soak up the vista of the Indian Ocean from your sea-facing suite.

CATERING The banqueting department can arrange custom menus, catering and decor – all tailored to suit your budget – for events up to 900 guests.

VENUES VENUES AND CAPACITIES Room Name

Banquet Buffet

Banquet Served

Boardroom

Cinema

Cocktail

Dance Buffet

Schoolroom

U-shape

Amadiba Ballroom (A + B)

500

600

-

900

800

460

500

-

Msikaba (1-4) Conference Venues

220

300

30

300

500

180

250

-

Mtamvuna

160

200

-

250

300

140

150

80

Mzamba

60

80

-

80

100

-

50

40

-

-

-

670

-

-

-

-

Tropical Nights Auditorium

+27 (0)39 305 9111 Main Bizana Road, 5.2 km south of

wcs.banqueting@suninternational.com

Port Edward, Eastern Cape

www.suninternational.com/wild-coast-sun THE MEETINGS & EVENT PLANNER 2022 •

53

VENUES

MEETING SPACES 2 MAX PAX 500 ACCOMMODATION 154 ROOMS

UMHLANGA, KWAZULU-NATAL

SET IN THE LUSH, green hills of KwaZulu-Natal, with picturesque views of the Indian Ocean, Sibaya invites guests in with a royal welcome and graces them with the rejuvenating power of the African sun.

LOCATION Located just a short drive away from King Shaka International Airport, Sibaya makes a modern statement with its unique Zulu-inspired architecture – a contemporary interpretation of African tribal designs based on traditional Zulu kraal imagery.

MEETING AND EVENT SPACES Imbizo Conference Centre provides for a wide variety of functions. This Afro-chic multi-purpose venue can seat 500 people banquet style; all rooms are air-conditioned with toilet facilities nearby. Please note capacities may change due to government Covid restrictions.

The Boma is 150 buffet seater and is authentically crafted in traditional South African Style, offering

guests an opportunity to dine under the stars.

The Boma is a private venue equipped with a bar and has access to all the catering services from the conference centre. With extensive experience and a keen eye on your budget, the coordination team is sure to create an unforgettable event for you at this unique venue, which will help bring your brand to life.

ACCOMMODATION Sibaya possesses the ability to make you forget your troubles and encourages you to live in the moment. The resort is home to the Sibaya Lodge and the luxury Royal Sibaya Hotel, each offering beautiful ocean or garden views, with genuine African hospitality aimed at exceeding your expectations.

DINING Sibaya boasts a variety of restaurants, providing options for every taste and budget. Whether you're a devoted foodie or just looking for a quick bite to eat, Sibaya has whatever you're looking for.

VENUES AND CAPACITIES Room Name

Banquet Buffet

Banquet Served

Cinema

Cocktails

Dance Buffet

Dance Served

Schoolroom

800

800

1 800

1 000

800

800

1 000

Sun Park

+27 (0)31 580 5000 Sibaya Drive, uMhlanga Rocks, 4320,

sibayabanqueting@suninternational.com

KwaZulu-Natal

www.suninternational.com/sibaya

54 • www.theplanner.guru

81% OF GLOBAL EVENTS ARE LIKELY TO HAVE AN IN-PERSON ELEMENT, WITH 64% OF PLANNERS AND ORGANISERS EXPECTING BUDGETS TO INCREASE OVER THE NEXT YEAR. – 2022 Global Meetings and Events Forecast

VENUES

MEETING SPACES 22 MAX PAX 420 ACCOMMODATION 281 ROOMS

SANDTON, GAUTENG

SITUATED IN THE HEART of Sandton’s financial district, Sun International’s 281-room specialist business hotel has been prudently crafted to facilitate all of today’s business needs. The hotel is packed with state-of-the-art facilities and technology that will delight any business executive.

All senses are catered for through a variety of spaces – ranging from an alluring bar, tempting bistro, calming lounges and a soothing spa to a ballroom, conference centre, auditorium and 12 unparalleled meeting rooms.

The hotel has consciously been positioned as a game changer: being a destination for professionals and the foremost precinct for achieving business success.

LOCATION The Maslow is located in Sandton’s financial district, only a few minutes away from the

56 • www.theplanner.guru

Sandton Gautrain station, Sandton City mall and Nelson Mandela Square.

MEETING AND EVENT SPACES The Maslow’s spaces and facilities offer an oasis for business and social events and, being one of the largest such venues in business-centered Sandton, the hotel offers state-of-the-art facilities and catering for functions of any size. The Maslow offers catering to functions of up to 420 delegates.

It also has private meeting rooms.

ACCOMMODATION Kick-start your morning with a scrumptious breakfast at Lacuna Bistro before you tend to the business of the day. Whether you’re closing an important business deal, hosting a conference or catching up with colleagues, The Maslow’s award-winning accommodation brings business and pleasure together in calming and comfortable surrounds.

VENUES VENUES AND CAPACITIES Room Name

MEETING ROOMS Edison Tata Room Carnegie Room Hinde Room Vanderbilt Room Duke Room Seligman Room Morgan Room Walton Room Stanford Room

Meeting

U-shape

12 8 8

-

8 12 12 12 -

20 20 20

Room Name

CONFERENCE CENTRE Business Centre Optima Ballroom 1 Exemplar Ballroom 2 Paragon Ballroom 3 Full Ballroom 1 + 2 + 3 Ballroom 1 + 2 Ballroom 2 + 3 Vertex Conference Room 1 Zenith Conference Room 2 Conference Room 1 + 2 Auditorium Restaurant (Lacuna) Terrace (Lacuna) Private Dining (Lacuna)

Banquet

Schoolroom x2

Schoolroom x3

Cabaret

U-shape

Cocktail

Dance Floor

Cinema

80 80 120 300 160 200 50 50 100 -

60 60 96 216 120 156 36 36 72 50 -

84 84 120 288 168 204 50 50 100 -

48 48 72 168 96 120 36 36 72 -

6 33 33 45 111 66 78 31 31 62 -

100 100 150 350 200 250 60 60 120 -

50 50 100 200 100 150 -

120 120 180 420 240 300 100 100 200 170 60 20

+27 (0)10 226 4600 Corner Grayston Drive & Rivonia Road,

maslow@suninternational.com

Sandton, 2031, Gauteng

www.suninternational.com/maslow THE MEETINGS & EVENT PLANNER 2022 •

57

VENUES

MEETING SPACES 18 MAX PAX 10 500 ACCOMMODATION 238 ROOMS

PRETORIA, GAUTENG

AT TIME SQUARE, the luxury is in the detail.

From the moment you walk in, you are instantly captivated by the intriguing concept of time as you are presented with large clock displays, grand timepieces and architectural marvels. By making you ever mindful of the present, the horological decor encourages you to live fully in the now.

LOCATION As part of the Menlyn Maine precinct, South Africa’s first ‘green city’ and one of Pretoria’s most popular points of interest, Time Square is where inspirational architecture, green thinking and community spirit combine and invite you to experience balanced and responsible living. Make every moment count at Time Square.

58 • www.theplanner.guru

MEETING AND EVENT SPACES At Time Square, every meeting room is designed to be a game changer, a place that fosters success. The rooms are conducive to productive workshops, strategic thinking and effective team building, while offering inspiring locations in which to do business in the heart of Menlyn Maine. The complex boasts spacious facilities that can accommodate events large or small. Time Square hosts a top-of-line 8 500-seater arena and conference centre with world-class facilities.

ACCOMMODATION Suited to both business and play, Time Square is a 238-room specialist business hotel that has been prudently crafted to facilitate all of

today’s business needs. Boasting 17 floors, with premium accommodation all under one roof, the hotel is packed with state-of-the-art facilities and technology that will delight any business executive. The hotel opened in March 2018.

CATERING To bring you an extraordinary culinary offering never seen before, Time Square has partnered with top chefs and sommeliers that offer experiential dining at its best. From concept kitchens to casual cuisine, Time Square has combined flavour with five-star quality to bring you a variety of premium restaurants within a single complex.

VENUES VENUES AND CAPACITIES Meeting Meeting Banquet Banquet Cabaret Cabaret Dance Schoolroom Schoolroom Cocktail Buffet Served Buffet Served Buffet (x3) (x2) HOTEL – FIRST FLOOR Pool Terrace & Bar (on request) 200 140 150 160 200 100 132 120 200 140 150 160 200 100 132 120 400 270 400 400 450 260 300 300 27 18 20 27 18 20 27 18 20 54 36 60 50 60 48 48 30 54 36 60 50 60 48 48 30 84 56 80 70 80 56 64 50

Meeting Meeting Meeting Boardroom U-shape Cinema

Room Name

Diamond 1 Diamond 2 Diamond 1/2 Jade Emerald 1 Emerald 2 Emerald 3 Emerald 1 + 2 Emerald 2 + 3 Emerald 1 + 2 + 3

12 16 16 16 32 32 52

12 12 12 32 32 48

300 300 600 32 32 32 108 108 160

Dance Served Shaped 160 160 400 30 30 50

HOTEL – 12TH FLOOR Lobby & Transit Lounge (on request) HOTEL – MEZZANINE Onyx 12 Sapphire 12 Ruby 12 Opal 12 HOTEL – 14TH FLOOR Azurite 13 Jasper 8 Pyrite 12 HOTEL – 15TH FLOOR Sunset Bar (on request)

ARENA Concert Seated

8 500

Concert Standing

10 500

Banquet

1 300 LOWER ARENA

Topaz 1

16

Topaz 2

16

Topaz 1+2

32

0860 846 377 209 Aramis Avenue, Waterkloof Glen

tsqmeetings@suninternational.com

Ext 2, 0181, Pretoria, Gauteng

www.suninternational.com/time-square THE MEETINGS & EVENT PLANNER 2022 •

59

VENUES

MEETING SPACES 11 MAX PAX 2 500 ACCOMMODATION 105 ROOMS

BRAKPAN, GAUTENG

ENTER THE MAGICAL WORLD of glittering entertainment and endless fun, and be greeted by a wide selection of delectable restaurants.

Carnival City was designed with amusement in mind, offering an eye-catching arrangement of large circus-tent buildings festively decorated with roller-coaster models, clown murals, and jesters in costume – visitors will revel in the playful ambience.

LOCATION Located in Brakpan, just 24 km away from O.R. Tambo International Airport, Carnival City is the perfect conference, play and stay destination.

VENUES AND CAPACITIES Room Name

Rio Room 1 Rio Room 2

Rio Room 3 Rio Suites Rio Ballroom Big Top Arena Afrisun Boardroom Mardi Gras Theatre Welcome Centre Lounge Lapa

Banquet

Boardroom

Cinema

Cocktail

Schoolroom

30 30

U-shape 30 30

60 240 330 700 250 30 80

30 120 250 700 18 200 35 -

60 300 400 2 500 500 50 -

60 200 400 2 500 400 50 150

30 120 250 700 200 15 -

30 120 250 700 200 35 -

60 60

30 30

MEETING AND EVENT SPACES Giving your event the elegant, professional edge, Carnival City has a selection of 10 conference and meeting rooms. Equipped to host a wide range of events, from small meetings to large conferences, Carnival City ensures that your event goes off without a hitch. It offers a multipurpose conferencing facility with an indoor area and outdoor space equipped to host lifestyle events, music festivals, launches and other experiences.

ACCOMMODATION Offering four-star accommodation in Brakpan, Carnival City Hotel boasts an outdoor pool and is the ideal base to explore Carnival City and its entertainment opportunities. With endless funfilled opportunities for the whole family, don’t worry about driving back home – simply book your stay at this conveniently situated hotel.

CATERING Carnival City offers the best restaurants and dining facilities covering a range of cuisines.

Whether you’re craving a sit-down meal or a quick bite from a fast food outlet, there are a range of flavours on offer – from Asian delights to authentic Indian, seafood or burgers.

+27 (0)11 898 7000 Corner Century and Elsburg Road,

carnivalcity@suninternational.com

Brakpan, 1540, Gauteng

www.suninternational.com/carnival-city

60 • www.theplanner.guru

60 60

60 60

VENUES

MEETING SPACES 17 MAX PAX 4 500 ACCOMMODATION OVER 5 000

JOHANNESBURG, GAUTENG

ROOMS WITHIN PROXIMITY

SANDTON CONVENTION CENTRE caters for a variety of events ranging from large conferences such as the Presidential Investment Summit and other major corporate and government events, to small, intimate business meetings for 10, as well as festivals such as Joy of Jazz, RMB WineX, and huge sporting events such as Arnold Classic featuring about 100 sporting codes.

LOCATION Sandton Convention Centre is located in the heart of Sandton with direct access via skywalks to two prestigious shopping malls: Nelson Mandela Square and Sandton City. It is within easy walking distance of the Gautrain Sandton station connecting the Sandton Convention Centre to the airport and other areas in Johannesburg and Pretoria.

MEETING AND EVENT SPACES Sandton Convention Centre boasts two exhibition venues: Exhibition 1 (5 430 m2) and Exhibition 2 (5 050 m2). It is equally equipped to cater for smaller events and meeting venues range from an intimate 10-seat function room to the Grand Pavilion, which can comfortably cater for 4 000 cocktail guests.

VENUES AND CAPACITIES Room Name

Cocktail Cinema Schoolroom Boardroom U-shape (3 pax)

Banquet Served 10 pax - No Equipment

Banquet Buffet Served 10 pax - No Equipment

Exhibition 1

4 000

3 900

EXHIBITIONS -

-

-

-

Exhibition 2

3 500

3 500

-

-

-

-

The Ballroom The Ballroom 2 The Ballroom 3 The Ballroom 4 Boardroom 1 Boardroom 2 Boardroom 3 Boardroom 4 Boardroom 5 Boardroom 6 Boardroom 7 The Bill Gallagher Room Skywalk Gallery Committee Room 1 Committee Room 2 Committee Room 3 Committee Room 4 Committee Room 5

2 300 250 250 250 50 50 60 50 50 110 110

CONVENTIONS AND MEETINGS 2 300 1 500 200 150 50 200 150 50 200 30 50 48 30 15 48 30 15 48 30 15 48 30 15 48 30 15 55 30 15 48 30 15

40 40 40 10 10 10 10 10 10 10

1 500 140 140 140 40 40 40 40 40 40 40

1 200 110 110 100 -

-

250

250

10 20 15 30 30

30 80 40 120 120

24 64 32 96 69

Pavilion Foyer The Pavilion

-

2 000

1 600

350

450

270 50 120 30 160 160

48 120 30 200 200

580 3 750

4 500

280

-

-

25 15 65 25 30 15 1000 35 100 35 SPECIAL EVENTS 2 500 -

ACCOMMODATION Sandton Convention Centre is surrounded by a choice of over 5 000 hotel rooms across the luxury, full-service and selectservice categories, many of which are within walking distance. Within the selection of Tsogo Sun Hotels in the area, two are directly connected to Sandton Convention Centre via a skywalk, namely Sandton Sun and InterContinental Johannesburg Sandton Towers, while the adjacent Garden Court Sandton City can be reached in under two minutes on foot.

Additional Tsogo Sun properties in the surrounds include: Holiday Inn Sandton, Southern Sun Katherine Street and Garden Court Morningside Sandton.

CATERING The team of chefs and kitchen staff at Sandton Convention Centre is led by executive chef James Khoza, who is also the president of the SA Chefs Association.

This talented team is capable of creating customised menus to suit any palate and dietary requirement.

The above venue capacities are the maximum capacities per venue under normal circumstances. To ensure social distancing guidelines are met, please contact the hotel reservation team for the current venue capacities.

Maude Street, Sandton

scc.reservations@tsogosun.com

SandtonConventionCentre

tsogosun

+27 (0)11 779 0000

www.sandtonconventioncentre.com

scc_joburg

Tsogo Sun Hotels THE MEETINGS & EVENT PLANNER 2022 •

61

VENUES

MAX PAX 240 MEETING SPACES 2 CONFERENCE

SANDTON, GAUTENG

ROOMS, 1 AUDITORIUM, 11 BOARDROOMS ACCOMMODATION 453 ROOMS

ACCOMMODATION

WITH 453 TASTEFULLY decorated rooms – comprising standard rooms, junior executive rooms, executive rooms and suites – Hotel Sky Sandton suits your budget needs. The hotel also has a fitness room, two restaurants and an outdoor swimming pool.

A selection of room types ranging from standard rooms to executive rooms and suites are fitted with all the comforts you could desire. All of Hotel Sky Sandton’s rooms have uncapped Wi-Fi, and smart TVs allow you to stream Netflix, Showmax, Prime or any other streaming service.

LOCATION Located 100 metres from the Sandton Gautrain station, Sandton Convention Centre and Sandton City, Hotel Sky Sandton provides easy access to Sandton’s busiest areas.

MEETING AND EVENT SPACES With a 190-seater auditorium, a 200-seater conference room, and boardrooms for between 4-12 pax, each venue is beautifully decorated and includes standard conference requirements, including audiovisual and projection equipment, as well as stateof-the-art technology.

CATERING Hotel Sky Sandton is home to two restaurants – Equinox Restaurant & Terrace, and Eclipse Restaurant. The Galileo Lounge serves delicious tapas, coffee and cocktails, while the Pooldeck Bar is an oasis in the middle of Sandton.

TEAM BUILDING Hotel Sky Sandton has partnered with an inspirational team-building company that offers personalised programmes to suit your desired outcomes.

VENUES AND CAPACITIES Room Name

Floor

FLOOR SPACE (m2)

Cocktail

Cinema

U-shape

Classroom

Banquet

1st

128

240

200

70

100

100

Solstice 1

1st

64

120

100

35

50

75

Solstice 2 Infinity Auditorium

1st

64

120

100

35

50

75

6th

225

-

190

-

-

-

Solstice (1 + 2 combined)

62 • www.theplanner.guru

VENUES GAUTENG & INLAND +27 (0)82 493 0891 150 West Street, Sandton, 2031

asafr@hotelsky.co.za

@hotelskysouthafrica

Hotel-sky-za

www.hotelsky.co.za

Andrea Safr - Sales Manager

@hotelskysa

@HotelSkySA

THE MEETINGS & EVENT PLANNER 2022 •

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VENUES

RUSTENBURG, NORTH WEST

NESTLED IN THE rolling hills of the Pilanesberg, one of South Africa’s most scenic locations, the Sun City resort is a world unto itself and has earned its reputation.

LOCATION Located on the border of the Pilanesberg National Game Park, just a two-hour drive from Johannesburg, or a short 40-minute flight, Sun City is the perfect getaway destination.

MEETING AND EVENT SPACES Sun City resort is home to some of South Africa’s top conference venues and facilities.

Offering organisers an abundance of elegant conference venues, meeting rooms, accommodation, and entertainment options, Sun City’s facilities leave you spoilt for choice.

There is complimentary Wi-Fi found throughout the conference area, no matter where you are. Sun City’s conference venues offer guests everything they need and more, all situated in one resort.

ACCOMMODATION No other resort has as wide a variety of accommodation options as Sun City. If you are looking for unsurpassed, five-star luxury, something to suit the whole family, or your own comfortable unit away from the crowds, this resort has everything you need. Each of the four hotels has its own unique style, character and attractions. People with special needs are also catered for.

CATERING Sun City offers catering facilities for any size function upon request, and there are an unlimited number of menu options for every palate.

64 • www.theplanner.guru

MEETING SPACES 36 MAX PAX 6 000 ACCOMMODATION 1 310 ROOMS

VENUES

VENUES AND CAPACITIES Room Name

Baratu Chawa Inzer Juveni Kings Ballroom 1 Kings Ballroom 2 Kings Ballroom 1 + 2 Konza Kratan Linus Linus & Juveni Lupata Manica Monomotapa (Exec Boardroom) Mur Rajun Samo Seers Court 1 Seers Court 2 Seers Court 1 + 2 Sena Shandru Shukan Sofala The Sunpark The Superbowl Warriors Hall 1 Warriors Hall 3 Warriors Hall 2 Warriors Hall 1 + 2 Warriors Hall 2 + 3 Warriors Hall 1 + 2 + 3 Zebe Zebe+Sena Zimbas

Banquet Buffet

Banquet Served

Dance Served

Schoolroom (x3)

Schoolroom (x2)

U-shape

250 380 700 -

280 450 750 -

12 16 12 64 64 96 16 24 12 20 24 24

35 30 56 32 494 836 1 200 36 154 32 72 140 90

450 750 1 200 -

-220 350 650 --

250 380 700 -

24 21 18 273 468 858 24 63 18 42 63 42

16 14 12 182 312 572 16 42 12 28 42 28

12 12 8 60 68 180 12 26 8 20 26 24

-

-

18

-

-

-

-

-

-

-

90 90 180 900 1 100 120 150 110 240 270 410 -

100 100 200 1 100 1 200 140 170 130 270 300 460 -

16 12 16 36 36 56 12 16 16 44 44 44 60 68 96 12 24 16

64 32 56 162 162 345 36 35 72 54 1 250 6 000 180 264 156 420 510 840 36 99 36

150 150 300 1 500 3 000 230 300 200 475 500 800 -

60 60 150 850 1 000 90 120 80 210 230 380 -

90 90 180 -

30 18 30 84 84 198 18 15 24 1 000 1 200 96 120 72 240 288 480 18 48 12

20 12 20 56 56 132 12 10 16 64 80 48 160 192 320 12 32 8

16 8 16 32 32 48 12 16 16 36 36 36 52 56 84 12 24 16

Boardroom Cinema Cocktail Dance Buffet

900 1 100 120 150 110 240 270 410 -

+27 (0)14 557 1000 R556, Rustenburg, North West

scenq@suninternational.com www.suninternational.com/sun-city THE MEETINGS & EVENT PLANNER 2022 •

65

+27 (0)11 233 2600 subs@3smedia.co.za theplanner.guru

theplanner.guru is a one-stop platform for finding venues and suppliers. It’s where you can read the hottest industry tips and trends as well as source event planning tools and gain insight from valuable information in the MICE Hub. Plan your event by using the platform’s event boards and keep up-to-date with the daily newsletters. Use these resources to take your events from great to flawless.

Packed with advice, handy tips, tools, checklists and event planning insight from leading industry experts and combined with the comprehensive listings, The Meetings & Event Planner is essential if you’re organising any type of event. Published annually.

TT HH EE

E IX N H C I BE I NT TI O I VN

E

Looking for new and exciting destinations?

The Incentive Planner is jam-packed with fresh ideas and top tips to turn any incentive trip into a memorable experience. Out in March and September with Meetings.

The Exhibition Planner is an essential tool for exhibitors. Information is packaged in an easily digestible format addressing the entire process of planning and arranging a show stand, what to do pre-show, during and post-show. Published annually.

The Planner

@theplannerguru

This alternative monthly publication investigates new trends, ideas and strategies relevant to the meetings and events industry to keep you ahead of the planner pack. Meetings provides a platform for branding and promoting venues and service providers to the heart of the South African conferencing and event industries.

3S Media gives YOU the competitive edge as a MICE planner

www.theplanner.guru @theplannerguru

“WITH AN EMPHASIS ON HEALTH AND SAFETY OVER THE PAST TWO YEARS, AND WELLNESS TOURISM AND WORKPLACE WELLNESS BEING A $485 BILLION GLOBAL INDUSTRY, COULD THIS PRESENT A NEW OPPORTUNITY FOR THE MICE INDUSTRY?” – Global Wellness Institute

VENUES IT’S TIME TO MEET IN #MAURITIUSNOW

CONFERENCE FACILITIES

With its scenic beauty, hidden treasures to explore and an exotic melting pot of cuisines and cultures, Mauritius has positioned itself as one of the top MICE destinations.

If you’re planning an incentive trip to reward your top performers, an international conference for a few thousand delegates, an exclusive high-level meeting for a government delegation, or a product launch event, look no further than this Indian Ocean Island where you will find the perfect venue, staffed by a professional and dedicated support team, to deliver a unique, world-class event, with a touch of island-style elegance and flair.

As the largest and most modern convention centre in the Indian Ocean region, the Swami Vivekananda Conference Centre provides all the facilities needed for large, international conferences, accommodating up to 5 000 visitors.

Other venues include the International Conference Centre in Grand Baie (up to 600 pax), the Freeport Exhibition in Mer Rouge (up to 1 000 pax) and Trianon Convention Centre in Trianon (up to 3 000 pax). Many Mauritian hotels also offer conference facilities and can cater for up to 800 people, with spectacular marquees and setups on the hotel properties.

COVID-19 PROTOCOLS

ACTIVITIES

While Covid-19 recovery measures may differ from country to country, the Mauritius Tourism Promotion Authority can assure the MICE industry that Mauritius observes the strictest Covid-19 protocols. It is also regarded as having one of the world’s best responses to the pandemic. Thorough health, sanitary and testing protocols are in place from arrival in the country and throughout the stay at hotels, extending to all excursions and activities outside the accommodation, to eliminate all risk and ensure a safe and warm welcome to all MICE visitors.

In addition, Mauritius has received a perfect 100 on the Oxford University Stringency Index, which tracks government policy and action regarding the Covid-19 pandemic.

The island also boasts a variety of activities specifically geared for MICE groups. These range from golf and adventure sports such as quad biking, trekking, mountain biking, trail running and zip lining to fishing, kitesurfing, parasailing, canoeing and skydiving, together with a host of water sports.

The island also offers stunning outdoor locations for interactive and adrenalin-fuelled activities and adventures perfect for team-building exercises.

There are also many cultural festivities and spiritual festivals that take place on the island that can be enjoyed.

MICE MARKET Mauritius offers the MICE buyer the infrastructure to cater for a variety of groups and sizes, all year round. As a MICE-friendly destination, the island has the key ingredients to host successful meetings, incentive groups, conferences and events. The quality and variety of accommodation, the attention to detail in service delivery, state-of-the-art conferencing venues, professional and friendly staff, and the additional activities on offer all guarantee a unique experience.

WHEN TO VISIT Mauritius has a tropical climate, with warm weather all year round. The best months to visit are from May to December, when the weather is cooler, dry and sunny.

Mauritius and South Africa have enjoyed a longstanding and mutually beneficial relationship, and the island is delighted to welcome back visitors to enjoy the vibrant, friendly and beautiful country.

Mauritius boasts some of the most luxurious resorts and stunning beaches on the planet, and offers a variety of adventure, sports and other lifestyle activities that make it an ideal destination for MICE guests who want to experience the island’s amazing warmth, culture and hospitality.

Mauritius Tourism Promotion Authority – SA Representative: Philippa Piguet / Janet de Kretser – Meropa Communications +27 (0)83 773 8445 / +27 (0)11 506 7300 mauritius@meropa.co.za

68 • www.theplanner.guru

For more information: www.mauritiusnow.com www.ratherbeinmauritius.co.za #MauritiusNow

Enjoy everything that Mauritius has to offer as your ideal MICE destination, combining quality, elegance and style in a paradise island setting!

It’s time to discover #MauritiusNow

Lusaka Legacy Resort & Conference Centre

LUSAKA LEGACY RESORT & CONFERENCE CENTRE provides a first-class conferencing and accommodation offering. The Summit Conference Centre is ideal for meetings, corporate events, product launches and private events.

Guests at the resort have full access to the amenities, including an infinity pool, gym, massage rooms, game room, restaurant and bar. Lusaka Legacy Resort also provides room and laundry services, as well as complimentary parking.

LOCATION Located on a hilltop off Great East Road – just 20 minutes from Kenneth Kaunda International Airport and 30 minutes away from the new Mulungushi International Conference Centre grounds – Lusaka Legacy Resort combines ease of access with a natural countryside setting.

MEETING AND EVENT SPACES With a wide variety of meeting and event spaces, ranging from intimate Upper Rooms to a Lodge Room, you can conduct your business in Lusaka Legacy Resort’s selection of meeting and boardroom spaces to fit your needs. Spacious decks overlooking the infinity pool offer panoramic views that are perfect for tea breaks, cocktail events and private functions.

of each Villa, as well as the game room and lobby bar of the Summit.

The two stunning Presidential Suites each provide two bedrooms with a king-size bed, individual air conditioning, a bath with walk-in shower, full-size tub and private water closet, two spacious lounges, kitchen and dining area, large flat-screen television, and over-sized decks with views of the city and distant mountains.

CATERING Engage with your colleagues or fellow guests in the comfort of the stylish lounge bar before sampling Lusaka Legacy Resort’s freshly prepared cuisine. The restaurant serves a variety of local and international dishes, with a range of options to choose from, with buffet and à la carte menus.

The restaurant and bar area are both open to the public while several areas around the property are available to host catered events.

MEETING SPACES 10 MAX PAX 300 ACCOMMODATION 58 ROOMS, 2 SUITES

VENUES AND CAPACITIES Room Name

Grand Hall Lusaka Room Breakout 1 Breakout 2 Boardroom 1 Boardroom 2 Boardroom 3 Villa Upper Rooms x5

FLOOR SPACE (m²)

405 265 99 66 43 37 35 -

Rounds of 10

250 150 10

TEAM BUILDING Team building for small, medium and large groups is ideal at Lusaka Legacy Resort, which is equipped to provide several options across its sprawling premises.

ACCOMMODATION Lusaka Legacy Resort’s comfortable accommodations are spread across five Villas.

Each features a king-size bed, individual air conditioning, a full-size tub with a walk-in shower, and a private water closet.

To enhance the tranquil, natural setting of the resort, televisions are available in the Upper Room

Plot sub 274 (off Great East Road),

Lusaka Legacy Resort Hotel

+260 977 122 961

Meanwood, Chongwe, Lusaka

Lusaka Legacy Resort

lusakalegacyresort.com

@lusakalegacy

mirriam@llhcc.com THE MEETINGS & EVENT PLANNER 2022 •

69

VENUES

LUSAKA, ZAMBIA

HYBRID IS HERE TO STAY, WITH 63% OF ORGANISERS SAYING THAT IN 2022, THEY EXPECT THEIR EVENTS TO BE A BLEND OF BOTH DIGITAL AND IN-PERSON EXPERIENCES. – Event Manager Blog

associations

THE MEETINGS & EVENT PLANNER HEARS FROM JUST SOME OF THE MICE INDUSTRY’S ASSOCIATIONS THAT ARE WORKING TO FORTIFY AND GROW THE VALUE CHAIN THROUGH COLLABORATIVE EFFORTS AND INNOVATION

TRANSFORMATION

RELEVANCE

AAXO understands that transformation be it digital, broad-based empowerment or sustainability, is a catalyst to help solve socio-economic challenges.

We have a number of initiatives to support members in driving intentional inclusivity, environmentally-friendly and technological efforts.

Exhibitions are significant economic enablers and AAXO is working to ensure that stakeholders acknowledge the considerable contribution that its members make.

aaxo@aaxo.co.za

www.aaxo.co.za

VISION 2022/23

COMMITTED TO SUPPORTING AND GROWING AFRICA’S THRIVING EXHIBITION INDUSTRY EDUCATION

EXCELLENCE

AAXO’s strong focus on training and education opportunities for its members including a mentor and career centre, equip members to implement the latest thinking and tools in their businesses.

AAXO encourages and shares the highest professional standards and best practices for its members.

Contact us today to learn about the tailored membership options and ensure your exhibitions and industry services carry this badge of excellence and approval.

AS SOCIATIONS

differently

BUILDING BACK Glenton de Kock, CEO of the Southern African Association for the Conference Industry (SAACI), gets real about what it’s going to take to recover post the pandemic.

A

s we move forward in driving the business events industry’s recovery, we will have to be realistic. Living in a world of rainbows and unicorns will bring emotional harm and turmoil to many an event professional. Simply put: our recovery needs to be built back… differently.

Attending Meetings Africa 2022 indicated that although many things may have looked the same, they are not necessarily the same in terms of how we go about our planning and delivery of events. The impact – both physically and emotionally – the pandemic

74 • www.theplanner.guru

has had on all, including our industry, will be long-lasting.

Our recovery will be made at a slow and steady pace. Yes, we are experiencing a lot of optimism and a larger number of enquiries; however, experience has taught us that we must remain cautiously optimistic with adaptability being a defining characteristic at the forefront of our work.

RESTORING CONFIDENCE Many a corporate client remains hesitant; government clients are still not making any serious commitment to get delegates into a

room, and restrictions remain firmly in place.

While we may not have a clear runway, we have a runway of activity that is paving the road forward and demonstrating how we can get delegates and clients back in person and into venues.

An observation during the early weeks of 2022 – which may not necessarily remain as we build back our industry – is that there is a familiar look and feel to business events, meetings and exhibitions, with a distinct difference: plenty of Covid-19 protocols, wearing of masks, social distancing, sanitisation. At times, proof of vaccination is even common practice as we start this transitional phase in learning to live with the virus. Some business events and exhibitions may also seek an increased number of attendees if they are all vaccinated as we have witnessed in parts of the world. This will be a balancing act as the industry finds harmony in its move out of an extended hiatus.

Conversations with sales and marketing teams have proven that the cost and time

#SAACI associated with staying in contact during the pandemic are beneficial. We moved less and had more time to engage with each other. We all stayed in contact more regularly and the relationships we have built forge on stronger than ever before.

THE NEW NORM The shift to this new norm has impacted sales teams and their attendance at business events and exhibitions. This will undoubtedly affect numbers and KPIs associated with face-to-face meetings over the next year, yet only time will tell how significant this will be. It may directly affect decisions on which shows to attend and how important it is to be there in person. The result may be fewer in-person sales meetings, making the business events and exhibitions that do take place even more valuable. Meetings Africa 2022, WTM Africa in April 2022 and Africa’s Travel Indaba 2022 are some examples.

There is a strong consensus that face-toface interaction results in higher engagement and drives sales because people buy from people with whom they feel a connection.

The way we connect – either within a room or through a social experience – plays a vital part in how we plan for our events. Of course, meeting planners know this and, indeed, the first and second quarters of 2022 show early indications that some of the most fulfilling and beneficial business events activity may come to life again over the course of the year.

WILL ‘SLOW BUT STEADY’ WIN THE RACE? Accepting that we will have a slow but steady recovery is something we have become accustomed to these past two years. It will, in a strange way, also assist many a property or venue to plan accordingly while bringing back staff at the same time. A phased return may

As we move forward in driving the business events industry’s recovery, we will have to be realistic. Living in a world of rainbows and unicorns will bring emotional harm and turmoil to many an event professional. Our recovery needs to be built back… differently.”

ABOUT SAACI – THREE DECADES OF ADVANCING EXCELLENCE be best, but it cannot be a sluggish return, as many may not survive this.

While we welcome the announcement of the return of some major international airlines to our skies, the lead time is many weeks away – and even months down the line in some cases.

We have seen how our own domestic market has been stimulated with local demand for leisure travel. For some routes, this has triggered the return of business travel.

The recovery of the business events industry hinges on a collective confidence to move, coupled with the opportunity to indulge in a combination of business travel with leisure opportunities as part of events.

This is a worthwhile opportunity that meeting planners should explore.

SAACI was founded in 1987 by Nick Stathakis, former head of SATOUR’S Congress Division, and Keith McCusker, former head of CSIR. Their guiding principle for pioneering SAACI was to create a governing body to improve the standards of conference facilities, meeting venues and allied services within Southern Africa, in order to improve its global competitive advantage with both local and international conference buyers.

More than three decades later, SAACI still leads the way in thought leadership to move the industry forward and advance Southern Africa’s well-deserved reputation for excellence in MICE. While the prospects exist for delegates to network as they explore the experiences when visiting a destination, we need to acknowledge that it may add to the cost – a cost some may not be able to cover during the industry’s revival. The road to recovery is not a linear one, but one that will require numerous discussions that leverage creative solutions to build back differently.

THE MEETINGS & EVENT PLANNER 2022 •

75

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JOCAPE TRAVEL & EVENTS Your personal events organizer JoCape Travel is based in Cape Town and provides events management services in Southern Africa and beyond.

The company is 100% woman-owned, supporting other woman-owned businesses as well.

OUR SERVICES INCLUDE THE FOLLOWING: • Sourcing a venue for your event • On-site registrations and conference management • Conference production • Team building and incentives • IT and website requirements • Speakers, media and VIP services • Airport transfers, flights, accommodation and post-event tours

We create memorable experiences for you that will last a lifetime.

Contact: Jodenia Cairns Tel no:+27 76 726 3298 | Email: jodenia@jocapetravel.com | www.jocapetravel.com @JoCapeTravel

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Your #1

HOSPITALITY SERVICE PROVIDER Energise and personalise your events with genuine, brand-centred hospitality from Barmotion. We carefully wrap our cosmopolitan hospitality solutions, from coffee bars to pop-up sushi stands, around your brands.

Our magnificent ‘Barmotion Rock Stars’, all trained and fully certified, are your perfect brand ambassadors - whipping up a buzz and a vibe to make your event rock, making your guests and visitors feel not only welcome but appreciated and valued.

We’re more than just a mobile bar company, we offer full turnkey hospitality and branding solutions specifically tailored to your requirements. Our extensive experience and knowledge in the events, marketing and hospitality sector let us understand what’s key to achieving the results you need, and we offer the best in service to our clients.

We offer a hands-on approach, taking the time to understand your brand and its values, so we can meet your brief with a first-class hospitality solution.

Branded hospitality for corporate events is a tool to bring people together for a moment in promoting communication, opening channels and networking.

Why Choose We have over 12 years’ experience in the events sector We are a reliable and professional service Industry-leading equipment, with backup units on stand-by We use the highest-quality ingredients We devise unique event solutions

Solutions

WE OFFER xhibition hospitality E Product launches Organisational incentives Conferences

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ellness days W Corporate & private functions Roadshows … and much more!

CPDdata facilitates hands-free delegate monitoring into and out of conference plenary and break out venues.

Delegate advantages: private online profile CPD points certificate track CPD history attendance certificate movement triggered messaging no contact no scanning ID badge no signing registers no queueing data security

Organiser advantages: track delegates restrict access unrestricted movement live delegate data comprehensive summary movement triggered messaging control access delegate stats for speakers data security gala dinner seating plan

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Courses: • Further Education and Training Certificate: Early Childhood Development SAQA ID 58761 • Inclusive Education Accredited Short Courses (24 Credits) • Assessors US 115753 • Moderators US 115759 • Facilitators US 117871 • Special: Combo: Assessors, Moderators & Facilitators

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Let Ideas Expand Beyond the Office

We have the freshest of air, an abundance of wildlife, the best adventure tracks and trails, breathtaking sights and scenery, but most importantly, we have conference centres in these magnificent tranquil surroundings.

Didima Conference Centre accommodates delegates from 120 classroom style, 60 U-shape style to 120 seated cinema style configuration. Ntshondwe Conference centre offers a cinema style seating arrangement for up to 140, a lecture style for 90 or a single U-shaped for 45 delegates. Ntshondwe’s two breakaway rooms offers a cinema style seating arrangement for 30, lecture style for 18 and single U-shape for 16 delegates. Both conference facilities offer various accommodation options, are fully serviced and can comfortably be adapted from one-day events to multi-day workshops.

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