Glass News February 2015

Choppy seas are forecast

The newly published Market Forecasts for Autumn/Winter 2014 Edition from D & G Consulting make interesting reading as it looks at the PVC Window Door and Conservatory Industry Market and Forecasts to 2017.

D & G’s David Amos comments: “This Autumn/ Winter forecast shows a continuation in the improving situation to

“This Autumn/ Winter forecast shows a continuation in the improving situation to the UK window and door industry extending from the short term to the long term.”

PAGE 4

Table ST1 above sets out the estimated value of PVC windows doors and conservatories at installed, fabricator and profile levels for 2014 and projected forward to 2017 taking into account assumed annual price increases.

Issue 47 February 2015

The UK’s Leading Glass & Glazing Newspaper

IS !!

TH NTH MO

despite our industry returning to pre-recession levels

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the UK window and door industry extending from the short term to the long term.”

consumer spending – this after four years of austerity and belt tightening.”

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“The industry has not only been boosted by the increased activity within much of the construction industry but also with the welcome increase in

“This Autumn/Winter forecast shows little change in the short term to that produced in our Annual Industry Report in the summer.”

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Continued on page 4...

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February 2015 | www.glassnews.co.uk

February 2015

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I wouldn’t describe this kind of change as being as good as a rest!

It always staggers me how one day it’s all doom and gloom and, suddenly, everything in the garden is rosy! I’m talking, of course, of the sudden turn round in fuel prices with them being the lowest since 2009, and the talk of deflation, as opposed to the inflation we have known for years. When was the last time there was deflation? In fact it wasn’t that long ago, February 2009 to be precise, but it was very short lived. Before that you have to go back to when John F Kennedy was running for President of the United States! Yes, 1960.

On the face of it, petrol going below the £1 per litre barrier looks good. Certainly good for those commuting to work and I read that travelling on long journeys is now radically cheaper by car than taking the train. With the price per barrel of oil going ever lower, prices of some plastics are falling and it can’t be long before we see PVCu profile prices following suit.

So should we all be jumping for joy?

Something tells me: no. It only takes the oil producers restricting supply and the prices will rise again and maybe a sensible midpoint in price is what we need. As someone said recently, inflation has been hard-wired into the economic system for so long that it will be very hard to adjust to falling prices.

The City will need to adjust to deflation or, at least, zero inflation. Certainly, the expectation of companies increasing their sales, year on year, must go. Equally, interest rises will be right on the back burner and debt will be something to fear. With inflation at 3% or 4% and growth at 1% or 2%, it wasn’t too difficult for a company to grow by 5% or 6% per annum. Take that inflation element away and, in the climate to come, holding your own or having a modest decline may be a reasonable result.

As far as interest rates go, deflation actually increases the interest rate. With 1% deflation a 0.5% interest rate translates to 1.5% so, as Japan has been on a miniscule interest

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rate for some 20 years, it could be the same for us. Debt, though, is the real killer. Lots of debt when inflation is high makes sense but not the other way round. Those City institutions who have done very nicely from loading companies with debt, will find life tough with falling prices as opposed to the expected increases in price. It’s bad news for the government, too. Rather than dragging more and more people into higher tax bands through inflation, the reverse will happen and the country’s deficit will worsen.

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Publisher & Owner: Christina Shaw 9 The Paddock, Tickhill, Doncaster, DN11 9HS M: 07805 051322 T: 01302 759096 E: christina@glassnews.co.uk

And what of investment? A deflationary economy favours the small company as they nibble away at the business of the bigger ones, especially in niche markets. Investors will look at potential rising stars rather than mature businesses.

40 Hardware

So, pretty bad news. Not really. There’s lots that a government can do to prevent deflation and even the natural order of things will probably prevent outright deflation. The oil producing countries will not let prices remain low for very long and much of the lowering of prices is politically contrived. Add to that the fact that the world has been blessed by extraordinary output that has resulted in commodity prices falling and one must be doubtful that we can enjoy such abundance, year on year.

Deflationary Spain has actually seen consumer spending rise and maybe we too can enjoy the largesse of consumer spending to give our industry a healthy boost. But as I said at the beginning, things change very quickly. Who’s to say that by the time this gets to press that it’s all changed?

We are living in volatile times and we all need to be nimble if we are to keep pace with this ever changing world.

12 Installer Insights 13 Windows 22 Vertical Slider Expert 24 Face To Face 25 Roofline 36 Ask The Expert: Supalite 38 Glass News Interview: Made For Trade 42 Aluminium 43 Colour Expert

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46 Voice Of The Industry 47 Ecobuild Preview 50 Case Study: Chigwell BiFold Doors & Windows 52 Case Study: Origin

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54 Doors

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64 Trade News

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62 Face To Face 78 Glass News Interview: Selecta Systems 80 Recruitment 84 Charity News 86 Time Out! 87 Find A Supplier

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FRONT PAGE STORY

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David Amos.

Continued from page 1...

However, the period from 2016 shows an easing of the rate of growth due to the timing of the increases to the interest rates and the political uncertainty here and in Europe. As has been the case for the past few years composite and bifold doors are ‘bucking’ the trends.”

While trends look encouraging, there are warnings of caution and a reminder that it is now 10 years since the PVC industry reached its peak and, despite the growth we have seen and expect to continue, we have a long way to go to reach the level of demand of 2003/4 when demand in the UK accounted for 340,000 tonnes of PVC profile.

The table shown on page 1 sets out the estimated value of PVC windows doors and conservatories at installed, fabricator and profile levels for 2014 and projected forward to 2017 taking into account assumed annual price increases.

The emerging of the industry from the recession both here in the UK and in some parts of Europe in a much strengthened and confident state has brought with it renewed interest from investors and M&A activity.

Since last year here in the UK Masonite has acquired Door Stop, Proventus Capital Partners has provided Synseal with extended credit facilities, Epwin have floated on the AIM (the London Stock Exchanges international market for smaller growing companies), Solidor ownership has

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“The emerging of the industry from the recession both here in the UK and in some parts of Europe in a much strengthened and confident state has brought with it renewed interest from investors and M&A activity.” changed and Synseal have acquired LB Plastics including Manse Masterdor.

In Europe VEKA acquired Gealan.

However, the great value of this report is in the examination of product trends and the economic factors that will take us through to 2017.

David Amos: “Forecasting is a moving feast, but our modelling has proven to be extremely accurate in recent years. It is always being refined – as is our report. For instance we comment on the recent reductions in crude oil prices and how this may effect polymer prices little knowing that here, in early January, we would see Brent Crude prices below the £50 per barrel mark and petrol prices expected to go under £1 per litre.”

The full report is available from D & G Consulting (wwwdandgconsulting. co.uk). Price £495.

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CUSTOMADE STEAMS AHEAD WITH RAFT OF DEVELOPMENTS Leading fabricator Customade has kickstarted the New Year with a host of improvements to its range of PVC-u products and the launch of a brand new package, which is designed to provide greater quality reassurance for customers. The move marks the company’s commitment to support the changing needs of its installers and retailers as they prepare for more healthy trading conditions in 2015.

Renowned for its high quality PVC-u and aluminium products, the Gloucestershirebased company has developed a new offering to tackle the most common frustrations within the industry – inconsistent product quality, unreliable service, unpredictable deliveries and variations in price. Under its new ‘Quality Promise’, Customade is working closely with customers to provide the highest quality on all products, a price match guarantee and an ‘on time in full’ delivery service. Every single window, door or roof

which is made by Customade passes through a rigorous quality checking process and all products are hand-finished to provide extra care on customers’ orders.

Andy Thomas, Customade’s sales and marketing director, says: “This is a stepchange development for our business which aims to align Customade and our customers for a strong and healthy future. We’re passionate about supporting our customers to help them make 2015 a really successful year for them. We spent a great deal of last year identifying the perennial issues that installers and retailers face and have developed a solution to overcome them. From developing high quality, competitively priced products, to providing dependable deliveries, our pledge is to support customers and help them grow their businesses.”

As one of the UK’s largest Duraflex fabricators, Customade has also announced a string of product enhancements to improve the style and performance of the company’s extensive PVC-u range. The developments include the introduction of Fab & Fix hardware, a new collection of ERA security tested locks, thermal reinforcement to provide even better energy ratings and U-value performance and a triple glazing option with a triple glazed bead.

With ambitious plans to expand its production capabilities in the next few months, the company has also invested in new manufacturing equipment to cater for increasing demand.

Customade was established in 1979 and offers a comprehensive range of PVC-u and aluminium windows, doors, roofs and conservatories. The £32 million turnover Customade Group, which employs 250 people, also includes Atlas Glazed Roof Solutions, Fineline Aluminium, which supplies designer architectural aluminium products with very slim sight lines, and Hourglass Seal, which manufactures sealed glass units.

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We distribute to trade counters, as well as posting copies to a database of installers.

For further information, please contact Customade’s marketing hotline on 0800 0094 203 or visit www.customade.co.uk.

READER ENQUIRY No: 0215/0004

Email: christina@glassnews.co.uk

February 2015 | www.glassnews.co.uk

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INSTALLER FOCUS

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GLAZERITE SCORES A CENTURY

Listers end 2014

FOR CITY GLASS & VEKA APPROVED with a bang!

We think it’s fair to say that for INSTALLER SCHEME many, 2014 was a promising year.

Glazerite Windows Ltd has signed up its 100th customer into the VEKA Approved Installer Scheme – giving the fabricator nearly a third of all the members in the entire scheme in less than a year since its launch.

Manchester-based City Glass & Window Systems was the customer to pass the threefigure milestone and Glazerite’s Peter Smith and Amy Grundy, the Scheme’s National Sales Manager, were on hand to mark the occasion with a bottle of bubbly and Welcome Pack for City’s Warren Cahill.

More than 300 installers have already joined the scheme, which includes tailored marketing material via a dedicated marketing hub, quality consumer leads, technical support and much more, with membership of the scheme completely free of charge.

Director Jason Thompson said: “Glazerite offers its customers a very powerful support package combining our own extensive offering with a number of recognised trade schemes. The VEKA approved installer

scheme has really taken off, it has been welcomed by our customers and we are delighted with the positive response it has received.

Through Glazerite, installers also have a route to numerous alternatives including the entire Network VEKA package, which in our opinion is still the best there is.

There are a number of exciting additions planned for the Network VEKA package in 2015 so there really is no better time for any installer to take a serious look at it.”

He concluded: “There has been a lot of talk in the industry about the pros and cons of such schemes, it is impossible to have one solution that fits all. Our customers can pick and choose what parts of our support package suits their own business best and I genuinely believe we have something to offer everyone.”

Glazerite is VEKA’s largest trade fabricator in the UK as well as a prominent and long-standing Network VEKA member.

It offers a fully nationwide service based on manufacturing units in Northants and Greater Manchester as well as a distribution hub in Bristol serving South Wales and The West of England. www.glazeritewindows.co.uk READER ENQUIRY No: 0215/0006

With the recovering economy and the focus on ways to make homes more energy efficient ever more evident, the industry has a lot to look forward to.

Of course taking advantage of these opportunities is something that not everyone is equipped to handle but that can’t be said about Lister Trade Frames of Stoke on Trent.

Listers have just completed their best ever year with turnover approaching the £11M mark for the first time in their 38 year history.

Allied to this they have seen an increase in new customers as well as an impressive customer retention and general growth percentage.

“We’re very proud of what we achieved in 2014,” commented Listers MD Mark Warren, “we invested a lot of time and effort into improving how we worked with our customers and this has clearly worked for us as well as our customers.”

Having already posted a record year in 2013, Listers weren’t resting on their laurels and set about 2014 with even greater vigour and determination. They adopted a whole range of new products to expand their already impressive portfolio and increased their workforce by 11 to cope with the extra demand. “We knew that we had set ourselves the unenviable task of improving on 2013 and recognised that the only way to do that was by growing, not only our offering, but also our

“We knew that we had set ourselves the unenviable task of improving on 2013 and recognised that the only way to do that was by growing, not only our offering, but also our staff quota.”

Listers MD Mark Warren.

staff quota,” said Mark “and we’re delighted that all this hard work has paid off.”

What is particularly impressive is the fact that even with a significant monetary investment in tooling for new products and the increased salaries for the new intake, Listers also posted a 56.3% growth on their profit margins.

And Mark was keen to point out, “this extra revenue is already being reinvested back into the business to help us move even further forwards in 2015.”

Listers are renowned for their product range and their support to the Trade Installer and 2014 saw them once again nominated for two awards for the 10th consecutive year at the National Glass & Glazing G-Awards. 2014 also saw them expand their rapidly growing Commercial Projects department. Working hand in hand with Housing Associations and Architects, this fairly young division has seen a rise of 82% in sales, compared to 2013, which has been an incredible and very welcome addition.

Successful businesses are created by the ability to adapt and change to suit the current trends and market activity. Listers clearly showed that in 2014 they made all the right moves at all the right times. It is already evident that they have big plans for 2015 and it will be interesting to see how they can improve on their record breaking year in 2014. When pressed for an insight into what 2015 holds in store for Listers, Mark simply remarked, “a lot more hard work!”.

Tel: 01782 391900 - www.listertf.co.uk READER ENQUIRY No: 0215/0007

Stedek doubles output in 12 months “Small businesses and start-ups are the engine of our economy – they account for 49 percent of all private sector turnover in the UK and employ an estimated 14.4 million, 59.3 percent of total UK private sector employment,” says the Chair of the Small Business Charter Sir Peter Bonfield CBE FREng. “The window industry is a great example of this as most windows and doors are manufactured and installed by local businesses,” says Jon Skinner, Swish Window and Door Systems.

Stedek Windows & Doors Ltd is one of these successful local businesses and the Walsall-

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based Swish fabricator has seen growth from long-standing customers as well as attracting new business over the last year. “Our local area was hit very badly but as the recession is lifting new opportunities are coming up for installation companies,” says Richard Hammond, Sales Director at Stedek. “The Swish installer scheme is a great way to help customers get the most out of the improving market. We have also put in place a new growth programme to support installers that will see every part of the business developed over the next few months. The first changes were investment in new people and IT infrastructure.”

Stedek has doubled output in just 12 months.

“As customers get busier they want to deal with a company and products they can rely on. We’ve been working with local customers for 20 years through two recessions and we’re geared up to help customers take advantage of the upturn. Swish Window and Door Systems is a great brand name that consumers know and trust and adds value for our customers.” www.swishwindows.co.uk

READER ENQUIRY No: 0215/0008

February 2015 | www.glassnews.co.uk

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Discerning dozen

join Halo’s Approved Installer Scheme on a single day with Listers

The UK’s Leading Glass & Glazing Newspaper

SIX-CHAMBERED & CHAMFERED FOR TRUFRAME Melton Mowbray based Liniar fabricator, TruFrame, continues apace with their product development programme with the introduction of Liniar’s new sixchambered chamfered system.

This will be supplied to all installers and trade outlets from January 2015 as a free upgrade,

Long-standing Halo fabricator Listers Trade Frames held an open day in December, that welcomed plenty of customers, old and new, to see the latest products and services from the company. During the course of the day, Listers signed up an impressive 12 installers to the Halo Approved Installer Scheme!

Listers MD Mark Warren adds: “We were delighted to welcome so many people to our open day. It allowed us to showcase our full product range and show installer customers the benefits of our new systems, such as the expanded range of Composite Doors, the new Imagine PVC-U Bi-Fold, our timeless FlushSash window and fantastic new Imagine Flush French Patio Doors. It was a pleasure to have Amy join us at the open day and we were delighted to see so many of our customers demonstrating their commitment to quality by signing up to the Approved Installer Scheme.

Even days after the open day, we were still seeing our customers signing up to the scheme which further endorses the importance which our customers place on the initiative.”

Tel: 01282 716611 - www.vekauk.com READER ENQUIRY No: 0215/0010

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The new EnergyPlus chamfered system shares the same engineering properties and physical dimensions as Liniar’s six-chambered EnergyPlus sculptured system, which TruFrame standardised on in early 2012.

As before, this will be offered as a no-cost upgrade on all windows and doors and thanks to the improved thermal performance of the profiles, will provide TruFrame’s customers with a potential 20% saving off their glass bill, when specifying ‘A’ rated windows.

In addition, customers can opt for Yale shootbolt locking that provides a 10-year mechanical and security guarantee, with the assurance of £1,000 money-back from Yale in the unlikely event of a break-in. In addition, TruFrame’s newly launched ‘5-day foils’ service, makes the industry’s most popular colour options such as Rosewood, Golden Oak and black foil, accessible in the same lead-time as standard white product.

Amy Grundy with one of Listers trade customers, Paul Wiggins.

Amy Grundy - The VEKA UK Group's Installer Scheme National Sales Manager - joined the Listers team at their Stoke showroom to explain the many benefits of the scheme. She explains: “We had a very busy day over at Lister Trade Frames, where the initiative received some fantastic feedback from the company's installer customers. The advantages of the Approved Installer Scheme apply to both fabricators and installers.

Members benefit from exclusive, customisable marketing materials which enable the company's branding to appear prominently, supported by the 'Approved' logo. The online Marketing Hub even allows companies to change images to create a brochure that best represents them and their work. With the Halo Approved Installer Scheme, Approved Installers commit to only working with Approved Fabricators who, in turn, benefit from loyal and dependable repeat trade.

Approved Installers can be confident that they are using products of the highest quality and can demonstrate this to discerning homeowners through the industry's finest marketing package.”

to help encourage sales in the early part of the New Year.

An extended colour range makes windows and doors in colours such as Chartwell green, anthracite grey and Irish oak available in only 7-10 days.

Installers succeed in the higher end of the market thanks to R9 from Dekko The market for timber alternative windows and doors is flourishing as the number of homeowners choosing to replace their draughty wooden frames with an energy efficient solution continues to increase.

Leading the way in this market is Residence 9 (R9), the luxury window that’s made with a modern composite material but looks exactly like a 19th century flush sash timber casement. Thanks to its nine chamber design, R9 can offer a U-value of just 0.8 when specified with triple glazing, significantly reducing the heating bill of the end user.

Lancashire based Dekko Window Systems was one of the first fabricators to start manufacturing R9 and over the last 12 months Dekko have sold an average of 100 R9 products per week.

Kurt Greatrex, sales director of Dekko explains why he thinks R9 is proving so popular with installers: “There is a large

market of homeowners that like the look of timber but don’t want to deal with maintenance issues such as rotting ,peeling and rattling. Residence 9 is the perfect solution and is an ‘easy sell’ for installers if they pitch it to the right type of customer.

Furthermore, Residence 9 is a unique product and this gives installers a vital USP in the competitive home improvement industry.”

One Dekko customer that has enjoyed success with R9 is Derbyshire based Lifestyle Windows. Lifestyle Windows managing director Chris Vincent comments: “We recently completed a Residence 9 installation at a cottage in Derby where the client originally wanted timber. When we showed our customer a R9 window in a white woodgrain foil with authentic plant on astragal bar they were really impressed and it was an easy decision for them to swap. Since then the customer has placed an additional order and we have even won a large Grand Designs job from one of their friends who they recommended.”

Hampshire based Ripton Windows and Conservatories had a similar experience when they installed white woodgrain R9 windows at a property in Basingstoke.

As you would expect, the new six-chambered EnergyPlus chamfered system benefits from TruFrame’s exclusive hand finishing process.

This 4-step procedure involves checking and refinishing the corner contours, levelling off the outside edges, ensuring uniformity of the corner grooves and the cleaning of all apertures for any weld-build up.

David Firmager, managing director of TruFrame comments: ‘This is an important new development for us and our customers.

We made this a free upgrade to help our customers trim their glass costs, allowing them to sell a better product at an improved margin. We’re building a reputation for product innovation, as our new flush sash window also shows, providing our customers with tangible USPs in order to increase sales opportunities.’

For further information log on to www. truframe.co.uk where there’s a complete set of product downloads or call the sales office on 01664 410140 for a free copy of their 68 page guide to windows, doors and conservatories.

You can also add to their growing following on Twitter @TruFrame.

READER ENQUIRY No: 0215/0011

A recent R9 installation by Dekko customer Ripton Windows.

Managing director Matthew Ripton commented: “Our customer genuinely couldn’t believe these windows were made from a PVC composite material – they were convinced it was timber and the authentic aesthetics helped us win the job.”

Ripton Windows currently have nine R9 windows in 12 colours in their showroom, all of which were supplied by Dekko, and the company plans to push the product more throughout 2015.

Dekko’s sales director Kurt Greatrex commented: “It’s pleasing to see so many of our trade customers using R9 to win business at the high end of the market. Residence 9 offers the best of both worlds – traditional aesthetics and modern high performance - and it’s no surprise it’s really starting to gain traction in the market. Like our other product lines, our R9 manufacturing volumes are growing and I would just like to take this opportunity to thank all our customers for their business and support over the last year.”

For more information contact Dekko on 01614060055 or visit www.dekkowindows.com.

READER ENQUIRY No: 0215/0012

February 2015 | www.glassnews.co.uk

0215/0013

www.glassnews.co.uk | February 2015

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INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Managing Director, Joe Trueman.

Truemans installers win more orders with quick quotation service Northern-based Truemans Windows has recently added a new feature to its state-of-the-art online ordering engine, enabling installers to send professional looking quotes to homeowners direct from the system. The trade counter’s whole IT investment strategy has been designed to accommodate clients’ needs and help them win more business.

With the “Uplift” function, installers can quote their clients straight away: using the online ordering system they can price up a job instantly, input a selling price, and email the end-consumer with this information. Uplift will even calculate the fitting costs and profits, making the whole

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quotation process faster and easier.

MD Joe Trueman commented: “It’s the perfect sales tool for installers, enabling them to send accurate quotes immediately after a site visit.

The likelihood of mistakes occurring in the quotation process is also massively reduced, which translates into enhanced customer trust and, ultimately, more sales.”

The online ordering system currently allows Truemans customers to price up and order uPVC casement windows and Solidor units, with new engines to be launched in the following months for bay windows, uPVC doors, bi-folds, patios and more.

Joe added: “We’re making it simple for our customers to order their windows and doors at their convenience, allowing them to spend more time focusing on clients and less on logistics.

“It’s the perfect sales tool for installers, enabling them to send accurate quotes immediately after a site visit.”

With the addition of the new Uplift feature, we’re aiming to also make it easy for them to maximise every opportunity.”

Truemans’ customer service is well appreciated in the industry, and their efforts to anticipate and respond to clients’ needs with the right tools have won them both National Fenestration Awards they’ve been nominated for in 2014: the uPVC Company of the Year title, as well as the Young Person award, which was received by 22-year-old Hannah Howdle, Customer Service Assistant at Truemans’ Sheffield branch.

Alongside excellent customer service, Truemans is best-known for one of the widest product portfolios available under one roof, ranging from a choice of uPVC windows and doors in 7 different profile systems, to composite doors, conservatory roofs (glass, polycarbonate and tiled), as well as a comprehensive offer of ancillaries, such as silicones, packers, fixings and glazing tools.

For more information, visit www.truemanswindows. co.uk, or call 01282 504 704.

READER ENQUIRY No: 0215/0014

PROFILE 22 LAUNCHES NEW MARKETING SUPPORT TOOL Profile 22 is boosting its extensive marketing support package with the addition of a new website service. The support tool provides Profile 22 fabricators and installers with a simple means of creating a professional online presence. The sites can be fully branded to the customer while all design and copywriting is taken care of by the Profile 22 marketing team.

Understanding the importance of visibility in both the trade and retail sectors Profile 22 develops the sites using the latest technologies and techniques; for example all of the websites are responsive which means that they are viewable on a mobile, tablet or PC. For total reassurance and to avoid incurring expensive hosting costs, Profile 22 can host each website on its own server. By doing so, customers stand to benefit from the Epwin Group in-house IT and web support staff, back-up operations and updates, giving added peace of mind.

One of the first to benefit from the new website service was Colin Tough Joinery, a long-standing customer of Profile 22 fabricator Merlin Network (Scotland) Ltd. Co-owner, Heather Tough said: “We wanted a website to coincide with the expansion of the business, one which would not only show our products but also provide information about us, showing people what we are ‘about’ and the quality service that we offer.

“It was important to us that our website looked professional and was consistent in style and detail. With the support of

Profile 22 and Merlin Network we have achieved this; the whole experience was very much hassle-free with excellent advice throughout.

“One of the best things about this whole process was working with partners we could trust, and who have our best interests at heart. Nothing was too much trouble for the team and the speed with which the guys handled the project was a real incentive as well; I was conscious of not delaying those who were investing their time and money.”

The website went live just a few months ago and since then the response has been overwhelming: “We’ve had plenty of good comments, and lots of people saying that they have taken a look. We’re finding that even those who have worked with us for many years are using it to look up details.

We’re extremely happy with the results!”

To date the website has pulled in a healthy number of enquiries for Colin Tough Joinery, and with built-in infrastructure Heather and the team are able to respond accurately and efficiently.

Geoff Beck, business development manager for Profile 22 fabricator, Merlin Network (Scotland) said: “The Tough’s new website looks extremely professional.

This experience has helped forge a stronger partnership between Merlin Network, Colin Tough Joinery and Profile 22. We will definitely be offering this website service to our other customers.”

This new website service forms part of a new package of marketing support offered

by Profile 22, one which includes online portals where customers can create and order their very own merchandise and marketing literature.

For more information please call the Profile 22 marketing team on 01952 290910. And be sure to check out the Colin Tough Joinery website at http://www. colintoughjoinery.co.uk/.

READER ENQUIRY No: 0215/0015

February 2015 | www.glassnews.co.uk

Genius!

Targeted, low cost lead generation for installers from just £1 each GoSend.it is a revolutionary drop-card mailer service that makes it easy to promote your business to households around a selected address generating high-quality, high-converting sales leads, without the hassle.

Simply log-in, choose your design from a range of templates, edit and personalise, and we'll print and mail directly to the neighbours around your chosen address, using our consumer database of 29 million homes.

GoSend.it is a great lead generator that also promotes our brand. We use it on all our installations and it’s a great investment – a real winner for installers that want more leads”.

Lee Parrott – Managing Director, Reddish Joinery

www.gosend.it

Contact us today on 01934 428 778 or email enquiries@gosend.it to create your account or for more information 0215/0016

www.glassnews.co.uk | February 2015

11

INSTALLER FOCUS

INSTALLER INSIGHTS

SWISSPACER’s animated video helps installers sell SWISSPACER, the UK and Ireland’s favourite warm edge spacer bar has produced a fun and engaging ‘explainer’ video.

This animated video is for installers to use on sales pitches, and tells homeowners everything they need to know about energy saving and the benefits of warm edge and SWISSPACER. The video explains how windows with SWISSPACER inside make the home more energy efficient to cut heating bills. All SWISSPACER spacer bars have a High Tech Gas Barrier to preserve the lifespan of

windows and ensure they continue to save money.

SWISSPACER Marketing & Sales Manager, Vic De Costa says: “Our new animated video is a great selling tool for installers.

Warm edge technology can be complicated to explain, but SWISSPACER’s video makes it easy, spelling out the

SWISSPACER’s Animated Video.

benefits to homeowners – lower heating bills and a more comfortable home – in a fun and consumer friendly way.

“Feedback from installers has been brilliant. Anyone interested in getting a copy of the video should call me on 07711 744 830 or email vic. decosta@saint-gobain.com.”

See SWISSPACER’s video at www.youtube.com/ user/SWISSPACER. For more information on SWISSPACER, the UK and Ireland’s No.1 warm edge spacer bar call 0845 601 1265, follow @Ultimate_spacer or visit www.swisspacer.com.

READER ENQUIRY No: 0215/0017

Listers celebrate 10 years of their Elitis brand In 2004, Lister Trade Frames of Stoke on Trent embarked on an ambitious plan to develop a retail brand specifically for their trade installation customers. After several late nights, numerous cups of coffee and the occasional argument, the Elitis brand was born.

“We wanted to arm our trade customers with their own retail branding that had all the bells and whistles used by the larger multinational companies,” said Marketing Manager, Daniel Shaw. “It was very much a labour of love and in the early days of the brand, we’ll admit we weren’t sure we had done the right thing.”

However 10 years later and the Elitis brand has been a huge success for Listers and more importantly for their customers who adopted the brand. Offering brochures, websites, van livery, signboards, drop cards and so much more, Elitis gave Listers trade installers everything they needed to present themselves more professionally and grow their sales.

“The main aim of the Elitis Brand was to be attainable, practical and desirable for our customers,” said Daniel, “we couldn’t create something where the price prohibited them making the best use of the brand. So we produced many of the features and benefits free of charge and the more costly items like

websites, were available at a vastly reduced rate.”

Since the first days of the launch, Elitis has blossomed into not only a recognised brand for the installer, but also the homeowners who were starting to specify the Elitis product range as their preferred choice. “That’s when we knew we’d got it right. To have the end user looking for Elitis installers meant that we now had a lead generation tool. All the leads that came through to Elitis were immediately passed back to our trade customers and this added extra value to those who were adopting the brand,” remarked Daniel. “And you have to remember that this was all started some 10 years ago which was virtually unheard of back then!”

Apart from the obvious quality and energy efficiency of Lister’s windows, the end users could benefit in a rather special way from buying Elitis products. All Elitis customers received a comprehensive warranty folder which detailed how to look after their installation, what to do in the rare case of a problem and of course the details of their installer. But Listers also supplied Elitis branded tags attached to each window which bore a unique number. These numbers could be entered onto the Elitis website and the customer would be registered for a prize draw.

2014 saw the tenth annual draw and Listers awarded the home owner with a 55” TV and their Elitis installer with a brand new laptop.

As 2015 kicks into gear, Listers are already adding ever more value to their Elitis brand to help increase the profile and sales of their Elitis trade customers. “We’ve got some really exciting ideas being launched,” commented Daniel, “and we’re sure that we’ll see the Elitis brand become even more in demand over the next 10 years.”

For more information on Listers visit www. listertf.co.uk or email sales@listertf.co.uk or call 01782 391900.

Marketing Manager Daniel Shaw presenting Dean Armstrong of DNH Installations with a new laptop.

12

READER ENQUIRY No: 0215/0018

INSTALLER INSIGHTS Installing in the

Digital Age

In the latest in a series of installer focussed articles, Synseal’s Head of Marketing, Mark Schlotel, examines the issues to consider for installers when it comes to marketing themselves online and making the most of their digital presence.

I don’t think anyone would argue about the relevance of online marketing today but I do sometimes wonder if our industry is as advanced as it could be in this arena. Did you know that by the end of 2014 the number of internet users globally reached 3 billion? And that 91% of all internet users own a laptop but 80% of them now own a smartphone, while a still significant 47% of them also own a tablet?

The way we research, shop and communicate continues to change and while at least 50% of professional window, door and conservatory roof installers are au fait with having an online presence now, there is still work to be done to make sure we are getting the most out of that presence.

Be Seen or Be Forgotten It’s still important to have the sleek website design that demonstrates your company and its values, but we have now reached the point in digital marketing where it is the norm to have websites that are suitable for all platforms. If a consumer can’t view your site very easily on their smartphone or tablet, they are more likely to move on to the next site that is compatible, instead of logging on to a computer to find out more.

Of course the other thing to consider in order to maximise your online presence is your ranking in the most popular internet search engines. With almost 40% of internet users choosing search engines to find what they’re looking for instead of typing in specific web addresses, and an ever increasing amount of ‘noise’ on the internet, search engine optimisation is becoming more and more important.

Up the Apps If you have all of this under your belt you are doing well, but there is always more you can do. Some forward thinking installers for example, are using Apps that allow them to show the homeowner what various new products will look like on their home, before they place the order. There are also lead

“If a consumer can’t view your site very easily on their smartphone or tablet, they are more likely to move on to the next site.” generation Apps available that can assist with instant online quotes.

Ask the Experts As with anything, it’s all very well knowing what you should or could be doing to improve, but it’s not that easy to find the time to do it. Even if you do manage to find a few precious minutes to dedicate to your digital profile, not everyone has the expertise to maximise the opportunities that exist. If this is the case for you, talk to your supplier because they may be able to help. Synseal for example offers a very comprehensive digital support package with a dedicated Digital Marketing Manager; a web building, maintenance and hosting service; search engine optimisation and unique Apps such as our fun “Wow” homeowner visualisation tool to ensure the potential for lead generation and sales conversions are maximised.

Statistics referenced are from www.smartinsights.com.

Give Synseal a call today on 01623 444 390 for more information or visit www.synseal.com.

READER ENQUIRY No: 0215/0019

February 2015 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

FRAMEXPRESS INSTIGATES NEW TRAINING INITIATIVES FrameXpress, the Midland’s leading independent fabricator has instigated a number of new training initiatives for staff to reinforce its corporate position and further improve customer services.

PVCu Box Sash Windows

Mayfair elegance MAyfAir

NEW

2015

In line with the company’s commitment to maintain an on-going staff development and training programme, the new initiatives have been introduced to encourage staff with individual career development and aspirations.

Since joining the company as HR Manager, Angela Griffin has made it a priority to monitor and improve standards where appropriate, to ensure that staff are trained to the highest levels. She believes that this also helps to boost team morale overall.

Quality Management systems have been evaluated with new procedures introduced by Angela over the last 12 months. NVQs remain important qualifications to Senior Directors who are looking to maintain consistently high standards across all departments whilst also improving career prospects for individuals.

Currently two members of staff are enrolled on NVQ training initiatives with Matrix Training in Telford. Zen Hunt has just completed the first phase of a Level 3 NVQ in Customer Care which should be finished in July.

Hayley Williams is on a Youth Apprentice Scheme that will allow her to develop her corporate administration skills. Hayley is due to complete this Business Administration course in the Summer.

The NVQ programmes evaluate a number of core communication aspects, then ascertain skills in various departments from impression and image, through to delivery and generally handling any problems which may arise in a highly professional manner.

“We try to ensure that staff are encouraged to aim high on both a personal and professional level. This maintains the standards frameXpress customers have come to expect and as such Stuart and Mark openly encourage career development.

Ensuring that we offer the best to customers comes as much through investment in the team as it does in equipment and products.” www.glassnews.co.uk | February 2015

With on-site evaluation this ensures that frameXpress can maintain production levels, whilst at the same time offers recognised NVQ qualifications to staff who wish to progress further within the industry.

KAT ‘Mayfair’ - conveying traditional joinery aesthetics to modern PVCu sash windows.

All this takes place in-house and during working hours to ensure that practice and theory can be combined quickly and effectively, without too much disruption to manufacturing.

The Mayfair makes an identical

In addition to professional staff development Angela has been responsible for a number of procedural developments at frameXpress.

With the team now expanded to sixty one members of staff she has introduced mandatory ‘Palm Reading’ as people move on and off site during the day. Primarily, this ensures that everyone is accounted for during fire drills.

Furthermore, with a bigger team, additional internal restructuring has taken place with the introduction of a new internal job application process, which is expected to further boost staff morale as positions arise.

luxury statement embodied by traditional timber box sash windows.

A frame with all of PVCu’s attributes, plus the advantage of all frame and sash elements being mechanically jointed in a similar method to the time honoured British joinery techniques of traditional timber sliding sash windows.

Key features • Mechanically jointed outer frame and sashes

Angela Griffin comments, “We try to ensure that staff are encouraged to aim high on both a personal and professional level.

This maintains the standards frameXpress customers have come to expect and as such Stuart and Mark openly encourage career development. Ensuring that we offer the best to customers comes as much through investment in the team as it does in equipment and products.

We believe this benefits both the company and its customers in terms of guarantees and the levels of professional service provided. We will always try to offer candidates as much support as possible in order to achieve their career ambitions.”

Further training courses will be run by frameXpress throughout the year for staff in various departments as part of the ongoing training and development initiative.

• Mechanically jointed deep bottom rail • Mechanically jointed run through horns to top sash • White foil grain finish to both sides • White foil grain finish traditional Georgian bar option • White spacer bar • 146mm flush frame and cill • KAT bespoke period ‘Hook & Claw’ cam catches.

Life Engineered

| Call 01625 439666 | Fax 01625 439777 | Visit www.katuk.co.uk | Email enquiries@katuk.co.uk

0215/0021

READER ENQUIRY No: 0215/0020

13

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Take advantage of the growing VS market with Bison’s Genesis To take the best advantage of a growing market you need to have the right products in your portfolio. And when it comes to vertical sliders, the best product to have is the Genesis VS from Bison. Mark Tetley of Bison says, “The vertical slider market has grown 20% in recent years, so there are huge opportunities out there. Our Genesis VS offers everything the market is looking for and more.”

Full range of colour finishes available

The rapid growth in sales of the Genesis VS since it was launched in 2013 backs up Mark’s comments and demonstrates the market was waiting for a product with Genesis’ unique credentials.

Quite simply, the Genesis VS is the most authentic-looking vertical slider on the market. The window is manufactured with traditional timber joints rather than the welds usually associated with PVCu windows. It has a low sheen finish that further enhances the traditional appearance. It is fitted with high security Acorn cam locks and sash buttons and uses authentic period hardware. The run through sash horns and deep bottom sash rail as standard plus the optional fully milled decorative Astragal Georgian bar complete the elegant heritage appearance. The window is available in a wide range of colours and woodgrain foil finishes and can achieve an A rating if required.

Aside from these compelling benefits, the Genesis also has a wealth of features that makes it very attractive to installers. The structural joints allow for traditional dry glazing and easy replacement of broken, scratched or failed glass units, just as you would expect from any other PVCu window on the market. This means individual units can be replaced without changing the entire sash or frame or the need to use expensive, time-consuming glass bonding glazing methods. And because the Genesis VS is weld-free it can be flat packed for ease of

“It is fitted with high security Acorn cam locks and sash buttons and uses authentic period hardware. The run through sash horns and deep bottom sash rail as standard plus the optional fully milled decorative Astragal Georgian bar complete the elegant heritage appearance. The window is available in a wide range of colours and woodgrain foil finishes and can achieve an A rating if required.”

14

transport or access. What’s more, with a ten-day turnaround on all standard foils, including white foil and cream foil, all Genesis’ benefits are available fast.

Mark concludes, “The unique benefits of the Genesis VS means that the brand is already trusted and established in the marketplace.

To help our customers make the most of the brand’s credentials we will be launching further innovative Genesis products later this year.”

Standard foil options

So if you are looking to take advantage of the growing vertical slider market or have identified premium quality products as a potentially lucrative market, the Genesis VS from Bison has exactly what you need and more. And if you are already a Bison customer, it sounds as if there won’t be long to wait until you can expand your range and take advantage of even more opportunities!

Tel: 0800 138 3838 www.bisonframes.co.uk

READER ENQUIRY No: 0215/0022

February 2015 | www.glassnews.co.uk

Traditional Genesis recreates the timeless beautiful styling of a traditional timber sliding sash window like no other. With its authentically jointed frame and sash it replicates the windows of yesteryear that are found in period cottages, older properties and conservation areas.

Modern With its elegant styling and precision design, the Genesis vertical sliding sash will enhance any modern home as well as a traditional property. Designed for modern living, Genesis combines cutting-edge technology with the traditional character of a box sash window. Precision-engineered for smooth, simple operation, Genesis effortlessly complements your modern lifestyle.

Home to the

The NEW Genesis VS SASH WINDOWS A new generation of vertical sliders

range of products

Vertical Sliding Sash Windows / Flush Casement Windows / Fold & Glide Doors Introducing the New GENESIS VS with traditional jointing methods taking aesthetics to the heart of the design process.

Unique joint design to both sash and outer frame replicates a timber window for a truly authentic appearance, setting your windows apart from the rest. Combined with period hardware and a complete range of heritage finishes, the Genesis VS pushes the boundaries of modern PVC-U sliding sash windows.

Tel: 0800 321 7284 Fax: 01226 707 947

Email: sales@bisonframes.co.uk

@bisonframes /BisonFrames

CONSERVATION

APPROVED!

Visit our website: www.bisonframes.co.uk 0215/0023

www.glassnews.co.uk | February 2015

15

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

UNICORN WINDOWS

COMPLETES LIBRARY FACELIFT Profile 22 Approved Commercial Manufacturer Emplas, and its customer Unicorn Windows have helped to revitalise Leighton Buzzard library with the supply and fit of new windows and doors.

Working with main contractor Kier and local sub-contractor Furlong and Higgs, Unicorn Windows secured the contract based on its locality, just a short walk from the library, and its status as a loyal and trusted Profile 22 supplier. The profile system was a criterion of the project specification.

As part of the on-going refurbishment of the building and facilities, it was important that the character of the mid-century building block was maintained; this meant staying true to the colour of the original aluminium frames. To achieve this Unicorn requested a particular RAL colour from its fabricator, Emplas. The brown tone was achieved using the Emplas Kolorplas service.

The library refurbishment has been a work in progress over the last few years, with the new windows and doors a welcome arrival for library manager, Hazel Kerr, “The windows were the original ones dating back to when the library was built in 1978. They leaked and were

incredibly inefficient.”

Unicorn Windows, supported by Emplas and Profile 22 addressed these issues using a bespoke product specification.

“There are a lot of windows; some very large expanses of glass,” comments John Rollo, managing director of Unicorn Windows, “…and that can have a big impact on the efficiency of the building.

So we needed to balance this with the performance of our products. We used energy efficient tinted glass to help reduce the glare and protect the books, while its thermal properties help to reduce heating costs.

“We also supplied sliding doors and installed a new fire door on the ground floor to comply with building regs.

While we worked hard to maintain the integrity of the building we also needed to consider the practicalities; where once there had been fixed casement windows we provided openers.”

Commenting on the use of the Kolorplas service and its role in securing the Leighton Buzzard library contract, Mike Crewdson, sales and marketing director, Emplas said: “Now in its third year, the Kolorplas service is growing but most importantly it’s seeing sustained demand. This is reflective of the wider

growth in foiled and sprayed products, which now includes the full Emplas window and door range.

“In addition to the retail opportunities that foiled and coloured products deliver, its impact on commercial sales has been huge, allowing our customers to go head to head with aluminium system manufacturers and installers at a far more competitive price point, just like Unicorn Windows.”

Councillor Brian Spurr, executive member for community services at Central Bedfordshire Council, said: “Libraries are very important as part of a thriving community, and here in Central Bedfordshire we are proud to be investing in our libraries and doing everything that we can to encourage people of all ages to visit.

“That is why, as well as all of the services we offer and the events we stage, the council is making sure that our libraries are welcoming places to visit and spend time. And Leighton Buzzard Library, which is bright and airy thanks to our £86,000 investment in the new windows and fire escape doors there, is a great example of that. The work is all part of a larger refurbishment project taking place at the library to ensure that its look matches up to the first-class services and staff there, and I hope that residents take the time to visit, as they will be pleasantly surprised.”

Leighton Buzzard Library comprises the first two floors of the building while a 170 seat theatre takes residence on the top floor. The library offers books, DVDs, CDs and magazines for lending to children, teenagers and adults while 25 computers give free access to the internet and online library resources. The theatre hosts a programme of films, event showings and live events.

For more information please call 01952 290910 or visit www.profile22.co.uk.

READER ENQUIRY No: 0215/0024

16

Deceuninck’s new customer focus ad campaign kick starts with Tanya Clarke, MD, Welglaze Windows Ltd.

‘Building your brand, builds ours’ says Deceuninck’s new campaign

Deceuninck’s 2015 marketing campaign is developing its customer-first strategy even further through a series of new adverts.

Deceuninck’s campaign last year was a hit.

It helped customers build their business and attracted fabricators and installers to switch.

Deceuninck starts the New Year with another powerful campaign.

MD Roy Frost explains: “The last 18 months have been fantastic for us. We’re back on the map as a leading Sysco (systems company) and our customers are growing. But nothing stands still, so our agency MRA Marketing has created a new concept to communicate our customer focus message. MRA researched our fabricators and said they are extremely passionate about Deceuninck and great ambassadors for the brand so we should let them to do the talking for us. The campaign asks long standing customers what they like about Deceuninck, what makes them stay for so many years. And we ask customers who’ve switched: ‘Why Deceuninck?’”

Deceuninck understands the importance of helping to build its customers’ brand, he explains.

Its new marketing package of brochures, websites, POS, and animated videos is tailored to promote the fabricators’ and installers’ brands, and help them sell. Innovative products

backed by reliable service means customers get what they need, when they need it.

Roy continues: “We are very different from other Syscos. All are good, but being good doesn’t help you stand out and sell. Your products, support and service need to be outstanding. It’s no help for an installer to tie their local retail brand to an - unknown to the consumer - B2B Sysco brand. So, while others promote their heavily Sysco-branded installer schemes, Deceuninck is doing the opposite. Our way is to build our customers’ brands and by doing that, we build our own business. The sign-off on our new adverts Building your brand, builds ours - sums up Deceuninck’s unique growth strategy. Our customers are the stars, not us.”

The new campaign starts with Tanya Clarke, Managing Director of fabricator Welglaze Windows Ltd, who switched to Deceuninck because, “It is going places. It has a clear direction, is extremely supportive and encouraging, and has a great team. They work with us and are committed to helping our business grow. It’s a true partnership.”

To find out how Deceuninck can build your brand and help you sell, call Sales Director Rob McGlennon on 07818 383385. Visit www.WhyDeceuninck.com and follow @ Deceuninck_Rob. READER ENQUIRY No: 0215/0025

February 2015 | www.glassnews.co.uk

0215/0026

www.glassnews.co.uk | February 2015

17

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

Choose the complete package with Frame Fast (UK) MAJOR HINGE

UPGRADE

If you are one of the countless installers spending the first part of the year looking at new supply partners, what are you looking for?

A supplier that offers a comprehensive range from bread-and-butter casements to ground-breaking product innovations? A company that delivers exceptional quality and service whether you’re a small local installation firm or a nationwide name? There’s one company that delivers all this and more: Frame Fast (UK).

FROM TRUFRAME

Nigel Leivers, Frame Fast’s Sales Director, says, “We know that what our customers value most is our product portfolio. Because we offer such a wide range of products, they only need one phone number to get what they need. But we also know they value our approach that says you get the same high quality service no matter how big your account is.”

The headline-grabbing products in Frame Fast’s portfolio are modus®, the UK’s first fully integrated system that’s a genuine alternative to aluminium and timber products, and Skypod®, the skylight that offers aluminium aesthetics at a PVCu price. modus® is a 75mm system covering casement windows, reversible windows, tilt & turn windows, entrance doors, french doors and composite doors. It has clean contemporary looks and comes in nine colours, plus over 40 special order options. It’s more energy efficient than its timber or aluminium equivalents and the reversible option is the most energy efficient on the market. In short, it offers everything the market wants: looks, performance, sustainability and value for money and has been an incredible success for Frame Fast.

The Skypod® is proving similarly attractive. Alongside the compelling aesthetics there is also the bonus of a U value of just 1.0, eliminating the too hot, too cold problems traditionally associated with conservatory extensions. Available in five exterior colours and four glazing options and suitable for openings up to 2.75m x 7.75m, there is no doubt it is an attractive product for any portfolio.

Frame Fast also has a solid range of core products from composite doors to aluminium and PVCu bi-folds, casement windows and curtain walling. Add in conservatories and you’ve got the perfect product portfolio.

Combined with its proactive and professional approach to service it’s perhaps hardly surprising that Frame Fast (UK) is proving a popular choice for the industry. Its sales have returned to pre-recession levels and it has recently taken on 15 new members of staff, expanded its manufacturing facility in Derby and invested in £500,000 of machinery.

So if you’re thinking about moving suppliers, think about calling Frame Fast (UK). It’s a company that might just have everything you’re looking for and more.

Tel: 01332 344459 - www.framefastuk.com READER ENQUIRY No: 0215/0027

GLAZERITE FR WINS COUNCIL FAVOUR FOR NEWCOMER SOUTH ESSEX What started as a search for a good Fully Reversible window has opened a new chapter of local authority work for start-up business South Essex Windows & Conservatories, thanks to Glazerite Windows Ltd. Co-Director Stratton Mackay explained: “We were already looking for a new VEKA supplier when we got the chance to bid for a social housing contract that asked for Fully Reversibles. Friends had told us about Glazerite so we had a meeting with them, put in the bid and won the job. Since then, we have won another local authority contract and we are hoping to bid for many more in the future.

“I might add that Glazerite is now our exclusive supplier. It isn’t just the product quality but when Glazerite states a lead time, you know you will get delivery of the products on time and with local authority work, consistency of service is as important as the product itself.

18

The Evolution hinge combines the adjustability of a flag hinge, with the anti-lift properties and subtle sight lines of a traditional butt hinge.

An offset steel hinge pin provides superior strength, with the hinge design permitting three dimensions of adjustment (±1mm compression, +4mm vertical and ± 4mm lateral), which can be carried out without having to remove the door leaf.

The hinge has been tested to PAS 24 specification and meets the Police Preferred Specification requirements of Secure By Design, without the need for additional hinge protectors. The hinge has a proven operational reliability of over 100,000 cycles, more than twice the industry requirement, allowing TruFrame to pass on a 10 year mechanical guarantee on the component.

The product is suitable for both the Liniar sculptured and chamfered profiles offered from TruFrame and is available in a wide range of colours (white, brown, tan, black, chrome, gold, brushed silver and smoked chrome), all of which are proven to be resistant to up to 480 hours of salt spray.

“As an installer, you are a reflection of the quality your supplier can deliver and it’s thanks to Glazerite we have the confidence to take on contracts like this. For a company as new as ours – we just passed our first anniversary – that is very important and we don’t believe we could have done it without them.”

The first contract was for rosewood on white windows in Trinity Court, an 80s-built block of flats in Halstead, for Greenfields Community Housing on behalf of Braintree District Council. This was followed by similar work for the CHP housing association in Chelmsford and with two such contracts on its CV, the company expects to be considered for many similar in future.

Glazerite is VEKA’s largest trade fabricator in the UK as well as a prominent and long-standing Network VEKA member. It offers a fully nationwide service based on manufacturing units in Northants and Greater Manchester as well as a distribution hub in Bristol serving South Wales and The West of England.

South Essex Windows & Conservatories was already a member of Network VEKA as well as a VEKA installer and Glazerite’s status within with the respected installer group means it can continue as such.

Windows

Fresh from offering a free upgrade to the thermally efficient, six-chambered, Liniar EnergyPlus profile system for chamfered windows, TruFrame are now supplying Mila’s impressive Evolution door hinge on all their doors – at no extra cost.

www.glazeritewindows.co.uk READER ENQUIRY No: 0215/0028

TruFrame are one of the UK’s largest trade frame manufacturers, yet each frame is finished by hand using their exclusive 4-step finishing process, so the visual appeal of their products is very much part of their DNA. The introduction of the Mila Evolution hinge shows their unrivalled commitment to product design, while the fact that the upgrade is free shows a commercial pledge to their customers.

David Firmager, managing director of TruFrame comments: ‘The new Evolution hinge has all the on-site advantages of a flag hinge, yet with the minimalistic visual appeal of a butt hinge. The response to our free upgrade offer to customers has been overwhelming, as we look to make a real impact in the market with our hand finished frames.’

For further information log on to www. truframe.co.uk where there’s a complete set of product downloads or call the sales office on 01664 410140 for a free copy of their 68 page guide to windows, doors and conservatories.

You can also add to their growing following on Twitter @TruFrame.

READER ENQUIRY No: 0215/0029

February 2015 | www.glassnews.co.uk

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Architects & Specifiers

(WE MAIL TO 17,000)

Construction & Building Projects FABRICATORS & INSTALLERS: 28%

unlimited product choice for you, the installer...

Want the best Flush Sash Window?

Public Sector

(WE MAIL TO 14,000)

All Material Window, Door & Conservatory

BUILDERS & CONTRACTORS: 26% (WE MAIL TO 13,000)

New Build

(Commercial & Residential Developments)

Extensions

Renovation & Refurbs

0215/0030

Email for more information: christina@fenestrabuild.co.uk

WWW.FENESTRABUILD.CO.UK M: 07805 051 322 | E: INFO@FENESTRABUILD.CO.UK

0215/0031

0800 014 2769

sales@pearlwindows.co.uk

0215/0032

www.glassnews.co.uk | February 2015

19

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

STRIKING NORFOLK RENOVATION

FROM FRAMEXPRESS

The VEKA UK Group makes room for windows, bi-fold doors & more Industry-leading PVC-U systems supplier, The VEKA UK Group, has created a new showroom more than three times the size of the previous display space.

The new showroom sits alongside the new customer meeting room and the two brand new spaces are linked by the new Imagine Bi-Fold and Imagine French Door Systems.

Colin Torley, Sales and Marketing Director at The VEKA UK Group, explains: “The new showroom is a great asset for us. Our Sales Team can really demonstrate

20

the products to their full extent so that customers, old and new, can get to grips with the full range.

“The showroom has been designed to offer a lightfilled modern space that fits with our branding. Windows have been installed with a ‘floating’ effect and there are corner samples on display to see the various details of different systems. There are 14 complete Halo and VEKA windows, along with five doors on display. The Bowater Doors area includes two new doors from the contemporary collection.

“As well as showing off our products, the showroom has also allowed us to tell more of our ‘story’ with graphics that detail The VEKA UK Group and VEKA Worldwide, Network VEKA, VEKA Recycling and the

A beautiful home in the Norfolk countryside has recently benefited from a complete renovation using products from the frameXpress range. The cream pvc-u foil was selected for the window exteriors which blended perfectly with the traditional appearance of the house, while white was the preferred option for the interior.

The contract worth approximately £11,000 incorporated the latest thermally efficient glass to provide optimum results in respect of temperature control and soundproofing.

Security was also high on the homeowner’s list of priorities with only the best available stipulated. Consequently, the Yale locking system was installed which provides Secured

By Design accreditation that meets the highest BSI security criteria in respect of windows and doors.

Being located in an area that is prone to strong winds the highest performance glass was specified for the private property.

Optimum use of natural light was also requested. A variety of A rated casement windows as well as French doors were installed with the homeowners impressed by the guaranteed performance values.

NEW Approved Installer Scheme.

“We’re very pleased with the finished space and we’ll be happy to welcome any fabricators, installers or specifiers to come and take a closer look at the products that have made us an industry leader.”

The reliability of the framexpress brand is recognised as premium regarding performance, reliability and durability which customers rely upon.

The company has a dedicated team committed to providing excellent customer services with strong technical support readily available on all sized projects. The broad range lends itself well to both traditional and contemporary installations with a wide variety of pvc-u colour foils available as well as aluminium options.

With consumers driving the market with design-led specification that provides energy efficient solutions, Ian Davis, Sales Director at frameXpress believes that demand for these products will continue to increase.

He comments, “Design and performance sit hand in hand these days as equally important to homeowners. Budget still plays an important part, however installations are viewed as investments rather than repairs on most renovation projects, so it is all about the finer details on the finished home and being able to relax and enjoy it. Therefore aspects such as soundproofing, temperature control and occasional touches of luxury like integral blinds are becoming increasingly important.”

Ian continues, “We believe that through customer initiatives and broad product choice we can support our customers as technical demands alter and the market continues to diversify.” frameXpress is one of the UK’s largest independent pvc-u fabricators of windows, doors, conservatories and composite doors.

Sixteen colour foils are available as well as superior aluminium systems for both domestic and commercial projects.

For more information on the broad range available, please call 01952 581100.

READER ENQUIRY No: 0215/0034

Tel: 01282 716611 www.vekauk.com READER ENQUIRY No: 0215/0033

February 2015 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

HWL CELEBRATES New Retail 12 YEARS WITH Brochure from Whiteline KOMMERLING

MULTI-CHAMBERED OPTIONS NOW AVAILABLE FOR ALL SYNSEAL SYSTEMS

Innovative fabricator Whiteline has published an exciting brand new, perfect bound, 72 page consumer brochure for their growing network of Installer Partner customers across London, the South East and Home Counties.

Multi-chambered options for outer and sash frame profiles are now available for all three of Synseal’s market-leading 70mm PVC-U window systems – Legend, Shield and SynerJy – to extend customer choice.

These new frame profile configurations are thermally efficient and can achieve A-rated WERs when glazed with 28mm DG units without the need for Low Iron glass.

Previously only available for the popular Legend system, multi-chambered profile designs have generated strong fabricator demand and so Synseal has invested in design and extrusion of multi-chambered sash profiles to complete the offerings for the company’s chamfered Shield and sculptured ovolo SynerJy systems.

“We always listen to our fabricator partners and further development of our proven Shield and SynerJy systems was a logical step to take,” comments Steve Brown, Synseal’s Products & Customer Service Director. “Many of our customers still favour 1st generation triple-chambered profiles with traditional steel reinforcement”, continues Steve, “while others adopt the 2nd generation approach of triple-chambered profiles and thermally efficient Plastic Thermal Reinforcements (PTRs) made of 100% recycled PVC-U. Our new multi-chambered solutions deliver excellent U-values and do not require reinforcement and this specification is our

very latest 3rd generation systems offering.

All these different technical approaches have merit and we are happy to support whatever profile specifications our fabricator partners wish to champion.”

Synseal’s Legend, Shield and SynerJy systems can all deliver the latest A+ and Certass A* WERs and the multi-chambered profile solutions will typically secure a U-value of 1.3W/m2K using warm edge spacer bar with Total+/Argon/Low Iron glass. However, the ability to achieve competitive A-rated WERs without the need to use Low Iron glass is a big advantage for Synseal 70mm PVC-U windows fabricated with multi-chambered outer and sash frame profiles in combination.

For further information contact Mark Schlotel on 01623 446207 or 07764 229694; email mark.schlotel@synseal.com.

READER ENQUIRY No: 0215/0035

Welglaze says ‘No fluff on Deceuninck’ Welglaze Windows Ltd is the latest fabricator to switch to Deceuninck. The Hertfordshire based trade fabricator was established over 40 years ago and attributes its longstanding success to its high levels of quality and service. The company’s vision is to ‘Inspire, Think Green, Make with Love and Deliver with Care.’ Finding a supplier that would support its growth and share its way of working was key to choosing Deceuninck.

Welglaze Managing Director Tanya Clarke explains: ‘We pride ourselves on the great service we give our customers. Each of our frames is hand finished to achieve the highest level of quality. It was therefore

important to find a supplier that shared our values and way of working.

“Deceuninck is a company that’s going places. It has a clear direction, is extremely supportive and encouraging, and has a great team. Other suppliers promise lots but when you scratch the surface there’s nothing there.

With Deceuninck, there is no fluff. They work with us and are committed to helping our business grow. It’s a true partnership.”

Tanya also comments on the benefit of working with a supplier that makes it easy to sell colour: “There is increasing demand for colour windows and it has often been a chore so we never pushed it. But with Deceuninck’s wide range of colour foils available from stock we can now give our customers what they want and stand out from the crowd.”

If you would like to work with a supplier that helps build your business, call Deceuninck Sales Director Rob McGlennon on 07818 383385 and follow @Deceuninck_ Rob. For more information on Welglaze visit www.welglaze.co.uk or call Tanya on 01763 271811.

READER ENQUIRY No: 0215/0036

www.glassnews.co.uk | February 2015

HWL Windows Group, one of Yorkshire’s most successful window fabrication businesses, is celebrating 12 years as an approved Kömmerling manufacturer, having chosen to partner with them for the highest quality products and inventive engineered product design.

One of HWL’s dedicated customers, who are performing particularly well is Ilkley Windows in West Yorkshire. Ilkley Windows has been in business for over 40 years, offering high quality windows, doors, conservatories, orangeries and garden rooms, fabricated by HWL using the Kömmerling C70 and O70 profile systems, to customers in the Leeds and Harrogate areas.

‘We know that the products from HWL, made using Kömmerling, are always excellent quality and offer our customers energy efficiency, low maintenance and stunning aesthetics,’ commented Janine Roberts, showroom manager at Ilkley Windows.

Graham Howatson, sales and marketing director of HWL Windows Group, commented: ‘We have a great partnership with Kömmerling. It allows us to provide our customers with high quality products, carefully timed deliveries and an excellent service overall. Kömmerling has helped us to grow our business and that of our customers, such as Ilkley Windows.’

‘PlatinumNRG - The Collection’ is a high quality reference guide, introducing consumers to stylish, energy efficient ways to enhance their home, both now and for the future. Evocative lifestyle photography and minimal techno-speak combine to portray the comprehensive range of windows, doors and conservatories, all from PlatinumNRG, the premium brand that is exclusive to Whiteline customers.

‘The Collection’ has already had an extremely good response from customers, who particularly appreciate how it can play a key role in their first pitch to clients. Initial areas of general interest can easily be defined and then developed into more specific details.

The options and benefits of various types, styles, designs and materials can be discussed and agreed for each new project, as the sales person creates a specific solution for their prospective new customer.

Whiteline’s innovative and exclusive PVCu window designs feature strongly in the new brochure, to offer upselling potential based on their unique features and benefits. The slender modern SlimSASH and the more traditional looks of FlushSASH with Deep Bottom Rail and the all new Revival System -the timber replacement alternative offer extra value for the homeowner and enhanced sales value for the installer.

‘The Collection’ is the latest introduction in the innovative ‘Whiteline 360’ all-round support package that has been developed exclusively for their customers.

Tel: 01323 723724 www.whiteline.co.uk / www.PlatinumNRG.co.uk

Ilkley Windows offers a wide range of windows, conservatories, doors, bi-folding doors and roofline, in a variety of materials such as timber, aluminium, PVC and glass-reinforced plastic (GRP). For more information on Ilkley Windows call 01943 816212 or visit www.ilkleywindows.co.uk.

For further information on HWL Trade Frames then contact their new national sales manager, Paul Benn on 0113 244 9006 or e-mail sales@hwlwindows.co.uk.

READER ENQUIRY No: 0215/0037

READER ENQUIRY No: 0215/0038

21

VERTICAL SLIDER EXPERT

The UK’s Leading Glass & Glazing Newspaper

Vertical sliders

– what are you waiting for?

They have been a major part of the window installer’s offering for many years now – so why are a few die-hards still not giving the PVC-U Vertical Slider the credit it deserves.

“The majority of our installer partners are finding real demand for the Quickslide VS, in both retrofit and new-build, simply by having the right product with the right spec and at the right price and offering it as an option to every potential customer.”

It was not long ago that most window installers looked on the PVC-U vertical sliding sash almost as something from another world …expensive, inauthentic, prone to mechanical faults and certainly not very energy-efficient. All of that has changed now, largely due to the efforts of one pioneering fabricator, Quickslide, but as its Chairman Adrian Barraclough points out, it seems not absolutely everyone is convinced: “Any installer can now have an authenticlooking, mechanically advanced and thermally efficient VS at a price that puts it in the centre of their offering along with any other window style – and more and more are coming over to that way of thinking and seeing the benefits of that decision.

“But there are a few who have still to be convinced and now we are doing all we can to make sure no one misses out on this significant opportunity to boost their revenue by offering the VS alongside their usual range of window styles.

“A couple of decades ago it seemed that people only thought of a PVC-U Slider to replace a timber one – when planning authorities and heritage bodies allowed it.

22

installer partners who are reaping the rewards of presenting homeowners and house builders with a VS that stands comfortably alongside the conventional window designs in their offering, giving a high value option in homes of any vintage.

Quickslide's Chairman Adrian Barraclough (far left) and Directors (L to R) Tom Swallow & Ben Weber.

Now, we have not only created an affordable VS with a spec to compete with any other style but we are also backing it with extensive technical and marketing support, a simple and effective online ordering system and even our own lead generation facility, distributing quality leads direct to our customers from our own website.

“The majority of our installer partners are finding real demand for the Quickslide VS, in both retrofit and new-build, simply by having the right product with the right spec and at the right price and offering it as an option to every potential customer.”

Yorkshire-based Quickslide has been one of the prime movers in the recent renaissance of the Vertical Slider, which had previously been almost exclusively in the domain of the heritage industry and which, in most cases, did not compete with conventional designs in looks, performance or value. The company has invested over a decade in tackling this problem head-on, taking the concept back to first principles and presenting the industry with a Vertical Slider that was equally at home in new-build and retrofit as it was in any classical or neo classical residence, both in looks and specification. The result is a customer base of

Adrian Barraclough concluded: “Of course, a few installers out there are still being slow to catch on to giving the Vertical Slider the credit it is due but, one by one, even the last of the die-hards are beginning to see the light.”

Quickslide may have made its name as the pioneer of the new Vertical Slider but it now offers an entire range of windows and doors from its 150,000sq ft state-of-the-art factory in Brighouse, West Yorkshire, all backed by the same standard of customer service that has been as much a part of the company’s growing reputation as the products themselves.

READER ENQUIRY No: 0215/0039

February 2015 | www.glassnews.co.uk

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www.glassnews.co.uk | February 2015

23

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Terry Coe Factory Manager, Pioneer Trading, Chelmsford Terry Coe started working for Pioneer at the age of 16 and now 12 years on is the successful window, door and conservatory manufacturer’s factory manager. A local lad who went to his job interview in his school uniform, Terry is a keen footballer and gamer who has just purchased his first house.

It’s all about you

“When I was 16 and going through the motions of exams – well the ones I turned up for – my mum told me I needed to get a job. While all my friends were out enjoying their summer holidays I was dragged to Pioneer after my mum saw an advert in the paper advertising career opportunities. In my school uniform – this was the only form of smart dress I had – I went to Pioneer spoke with Danny and the team and the rest as they say is history.”

Where you were born and live, currently…

I was born in Chelmsford at St. John’s Hospital and have lived in the area all of my life.

I’m currently living in Broomfield but have just bought a house in Hatfield Peverel so I’ll be living there sometime in the near future.

Your education and the subject or activity in which you excelled…

I didn’t really excel at school.

It wasn’t a main priority to me. I generally turned up for art and sports. If I was interested I was there.

I liked lighting things as a kid and if I’m honest I probably would have lit the school and burned it down if I was given the opportunity.

Haha. Funny thing now though is that my school was knocked down and Pioneer are pitching for the window contract on the flats they’ve put in its place.

your career Your favourite sports or interests…

I’m a football fan, Arsenal’s my team. I used to play for Chelmsford B team until I dislocated my rib. But it isn’t what you think. I didn’t dislocate it playing football, I did it working for Pioneer.

Haha. I’ve got two huskies I spend a lot of time with, walking and such. I’m also a gamer but the only three games I ever play are Fifa, GTA and Call of Duty. I own a PS4.

Your biggest regret in life…

I can honestly say I don’t have any regrets.

Someone or something that inspires you…

My dad. I’ve learned so much from him. He’s a groundsman and a very keen handyman.

He’s in the paper a lot for different projects he’s worked on. He takes so much pride in what he does and he’s always there with great advice if I need it. I always try and make him proud.

The temptation you can’t resist…

Money! Isn’t that everyone’s temptation? If someone handed me a bag of stolen cash I’d probably still accept it. If there’s money to be made I’ll make it.

“I’m a football fan, Arsenal’s my team. I used to play for Chelmsford B team until I dislocated my rib. But it isn’t what you think. I didn’t dislocate it playing football, I did it working for Pioneer. Haha. I’ve got two huskies I spend a lot of time with, walking and such. I’m also a gamer but the only three games I ever play are Fifa, GTA and Call of Duty. I own a PS4.”

When and how you joined this industry…

It’s quite funny actually.

I’ve worked in the industry for 12 years. When I was 16 and going through the motions of exams – well the ones I turned up for – my mum told me I needed to get a job. While all my friends were out enjoying their summer holidays I was dragged to Pioneer after my mum saw an advert in the paper advertising career opportunities. In my school uniform – this was the only form of smart dress I had – I went to Pioneer spoke with Danny and the team and the rest as they say is history.

The job you do in 25 words…

I’m a factory manager, meaning I’m constantly wiping peoples asses. I’m joking of course… or am I?

Your greatest achievement…

Probably buying a house.

I didn’t think I’d ever be

able to save up for a house.

Besides that, I think it’s quite an achievement being factory manager too.

The mistake you’d like to correct…

I’d love to go back and do better at school. I really didn’t pay attention as much as I could have. Like I said before, I turned up when it something I was interested in but there really wasn’t that much I was interested in.

The talent you would like to enhance…

I do tiling privately. It’s only through word of mouth but I’d love to enhance my skills in that. I’ve been doing it for years.

and your future What you would like to do if you weren’t in the industry…

A particular ambition…

My ambition is simple. I want to start a family. I’ve got the house. Me and my fiancé get married later this year.

All that’s left is kids. I would just really like to enjoy my life with my family by my side.

The way you want to be remembered…

As a geezer. Haha! No, I think honestly it would be nice to be remembered for who I really am, a hard worker.

I always give as good as I get. I put out what gets put in. I know, I know, a geezer sounds a lot better.

“It would be nice to be remembered for who I really am, a hard worker.”

I’d have to say a professional footballer. I played a lot prior to working at Pioneer. People always want to do their hobbies for a living, right?

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk.

24

February 2015 | www.glassnews.co.uk

ROOFLINE

The UK’s Leading Glass & Glazing Newspaper

POSITIVE 2015 OUTLOOK FOR TUFFX TuffX Processed Glass Ltd strides into 2015 in a very strong trading position with both the Conservatory Roof sector and Glass Processing Division building on positive results from last year.

The Ambience Roof Glass range increased its customer base nationally by 20% over 2014, which brought a 26% sales increase by comparison to the previous year’s trading figures. Equally the glass processing division made strong headway in the market, improving its customer base by 25% and yielding a 30% increased sales figure.

The flexibility and reliability of the company throughout last year proved a winning formula with existing customers whilst also attracting new business. Customers have been especially impressed by the high standard of customer service including marketing support tools and on-site national deliveries with the newly expanded fleet.

For the Knowsley based specialist glass producer, quality and performance standards remain priorities, which is a philosophy that is reinforced across both brands. Management consider that commitment to customer satisfaction continues to place the company as a leader in the processed glass manufacturing sector, with demand for the range already increasing during the early part of 2015.

Many of the company’s commercial and architectural customers undertake prestigious

projects providing bespoke solutions for prominent clients nationwide. As such they demand only the best, relying upon the competence and professionalism of the entire TuffX team from ordering through to manufacturing and delivery.

The company’s ability to manufacture toughened safety glass products up to 25mm thick as well as an advanced range of thermally efficient glass roofing products, all to the highest industry standards, stems from substantial investment in modern machinery. This outlay in automation enables the company to produce products in a more improved timescale, to meet customer needs.

As a company, TuffX produces a number of ranges, offering customers a wide variety of aesthetic applications including frameless glass doors, balustrades and infill panels, as well as bespoke glass flooring, stairtreads and glass cladding. A bespoke option is also available for individual high specification projects.

The Ambience range of conservatory glass roofing offers installers the broadest choice of thermally efficient, solar controlled, selfcleaning roof glass on the UK market today.

Products which have proved particularly popular with customers include the AmbiAqua and Ambi-Blue colour tint options. These superior glass roofing products have exceptional heat reflection capabilities helping to reduce the whole internal conservatory temperature.

With conservatory design becoming ever more dynamic, since launching the AmbiMax glass roof option, the company can supply units to a maximum projection of 4000mm which eliminates the inherent problems associated with traditional muntin bars and enables much larger, higher performance roofs to be built.

Latterly, the Ambi-Sunshade Blue option has been added to the Ambience range which is the best performing solar controlled glass in the portfolio, offering staggering solar properties of up to 80% solar Heat Reflection and a further reduction in glare.

TuffX products have been incorporated into many newly designed projects which require exceptional performance, durability and stunning aesthetic finishes including impressive penthouses with walled glazing as well as gently curving walls with balconies and glazed roofs.

Manufacturing to the highest industry standards gives customers complete peace of mind in respect of product reliability, which combined with the excellent TuffX support services, ensures that their own solid reputations for excellence can be maintained.

As recognised specialists in glass processing TuffX is regularly chosen by leading architects to supply products for prestigious contracts nationally including 10-25mm toughened glass, as well as Screenprinted, Heatsoaked and toughened laminated glass up to 39.5mm.

Andy Hayes, Sales Manager comments, “Over the years the company has established good working relationships with its customers and they know that they can rely on us as a team when it counts. Our ranges are competitively priced and customer satisfaction remains a priority, with our high industry standards and professional reputation being key to customers choosing TuffX as their preferred supplier.”

He concludes, “The TuffX brand continues to reflect lasting quality combined with stunning designs at realistic prices. We have many more prestigious projects in the pipeline and our years of experience in both conservatory glass roofing and toughened safety glass manufacturing reflects well on our customers.

TuffX provides the right solutions that are guaranteed to last and that make a visually impressive overall finish.”

For more information on the range of products available from TuffX please visit the websites www.ambiglass.co.uk and www. tuffxprocessedglass.co.uk or call 0845 3 400 200.

READER ENQUIRY No: 0215/0041

0215/0042

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ROOFLINE

The UK’s Leading Glass & Glazing Newspaper

Conservatory Outlet marks its best year yet Dealers’ hard work and staff dedication were recognised at Conservatory Outlet after the record-breaking results obtained in 2014, when the fabricator reported its busiest calendar year yet including two record months – July and October – each commemorated by a specially designed t-shirt for every member of staff.

Managing director, Greg Kane, commented: “We had an exceptional year due to the efforts of our dealer network. Their sustained growth translated into a 30% surge in our output, allowing us to invest in new machinery and increase production capacity. On the other hand, it was our employees’ dedication that made it possible for us to deliver excellent products on short lead times, regardless of volumes. Myself, as well as the rest of the managerial team would like to say a big thank you to our dealer network, and our staff, for their hard work.”

The Yorkshire based fabricator has recently started to implement a series of measures which enables its employees to take ownership of their work. The record month t-shirts, produced and issued after the results obtained in July and October, feature every employee’s name and, alongside production statistics, images depicting projects completed with windows, doors and conservatories supplied by Conservatory Outlet are now being displayed throughout the factory.

Greg said: “Our employees are extremely committed to the company values, but they seldom get to know what a difference their work makes. We can’t help but feel proud when we see the end result of our activity, and

Conservatory Outlet’s staff proudly wearing their record month T-shirts.

we want all our employees to experience the same.

“We’re constantly focused on improving communication on all sides of our business, whether it is our dealer network or our own staff. To that end, last year we’ve made a senior appointment solely focused on helping our dealers grow by identifying best practices and implementing them across the network.

“We have also established a forum where non-management representatives of each department within our company can meet with one of our directors on a regular basis to discuss issues, make suggestions, offer feedback and ask questions. This is already proving a great initiative, as it allows us to improve staff efficiency and satisfaction.”

These measures are only part of Conservatory Outlet’s wider staff development strategy.

The fabricator holds an “Investors in People” Bronze award which recognises its commitment to improve business through people development.

For more information visit http://www. conservatoryoutletdealers.co.uk/ or call 01924 239813.

READER ENQUIRY No: 0215/0043

SELL TO LOCAL BUILDERS 50,000 EMAIL DISTRIBUTION WITH !

0215/0044

Email for more information: christina@fenestrabuild.co.uk M: 07805 051 322 | WWW.FENESTRABUILD.CO.UK

26

FORTNIG HTLY

ONLIN

PUBLICA E TION!

Modplan launches new literature suite to support customers’ businesses Leading VEKA trade fabricator Modplan has just announced details of a new suite of marketing literature. Chris Reeks, Modplan’s Sales Manager says, “We know our customers see the beginning of a New Year as an opportunity for a fresh start. By publishing new literature now we can support them in their resolutions.”

The company’s Modplan Manual has been fully updated to include details of all Modplan products, including the latest additions to the range, the Open Canopy and Canopy Conservatory. The Modplan Manual is a one stop guide for anyone wanting technical information on a Modplan product. With everything from product specifications to maximum and minimum sizes, design combinations and colour availability, it has everything you need to know. It is available electronically via www.modplan.co.uk and printed copies are also being sent to all Modplan customers. Chris says, “We know that customers find the Modplan Manual invaluable both in the office and on sales visits because information is comprehensive but easy to find, so it’s a vital part of our marketing support package.”

Modplan’s 32-page retail brochure has also been updated. A sleek and stylish publication, it showcases the full range and quality of Modplan’s products, including the Open Canopy and Canopy Conservatory, in an appealing lifestyle format. The brochure is available with space for customers to add their own contact details or can be overprinted to order. Chris says, “The brochure is a key part of the sales process for many of our customers and we are confident this updated version will be the perfect resource to help them drive their marketing activities in 2015.”

A full suite of VEKA literature is also available, ideal for customers looking to reinforce their VEKA credentials. The range includes product specific brochures as well as retail brochures and all can be overprinted if required.

Modplan manufactures and provides a comprehensive range of products that includes three VEKA profiles, composite doors, PVC-u and aluminium patio and bifold doors, conservatories, the Vertex solid tile-effect roof and glass and polycarbonate conservatory roofs. The launch of a new suite of marketing literature proves what increasing numbers of customers know – Modplan offers a high quality product range and an outstanding level of support. For more information on any of Modplan’s products, simply Ask the Man from Modplan.

Tel: 01495 246844 www.modplan.co.uk READER ENQUIRY No: 0215/0045

February 2015 | www.glassnews.co.uk

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www.fourseasons-roofs.co.uk 0215/0046

www.glassnews.co.uk | February 2015

27

ROOFLINE

The UK’s Leading Glass & Glazing Newspaper

Atlas launches the Skyroom roof,

offering that orangery look at an affordable price Glass News’ Editor, Chris Champion, reports from the launch presentation of Atlas Glazed Roof Solutions’ Skyroom, an innovative aluminium roof for the replacement market or new constructions.

“It is the latest in the Atlas range of aluminium conservatory and lantern roofs,” said Chris, “and, in their own words, is the slimmest and one of the strongest mock orangery roof systems in the industry.”

“The purist would agree with the description of Skyroom being a mock orangery but to the general public, would they know, or indeed care? The first reaction to seeing the product is that as a replacement roof it has huge potential. The one on display was on a PVCu base structure and what an opportunity this affords. Time to replace that polycarbonate roof on your old 3m by 4m PVCu conservatory? Pop on a Skyroom roof and you’ve suddenly transformed that old conservatory into an orangery and the neighbours will think it’s a brand new

“The Skyroom is arguably the best performing roof in the UK, despite its extensive glazing.

Independent testing by the BBA verifies that the Atlas roof rafter is the most thermally efficient available. The Atlas roof rafter has a U Value of 1.5 W/m2k which is twice as thermally efficient as its nearest competitor. The rafter is available with double glazing which has a U Value of 0.9 W/ m2k. When triple glazed, the roof rafter achieves an impressive U value of 0.95 W/m2k and 0.6 W/ m2k glass U Value. The overall Atlas roof is capable of achieving a U Value as low as 1.0 W/m2k, depending on the size and style of the roof.”

Gareth Thomas, Sales and Marketing Director, Atlas Glazed Roof Solutions.

Guests view the Skyroom at the launch.

orangery that’s appeared next door! Even taking away the ‘one up on the neighbours’ scenario, this Skyroom makes a great deal of sense. Care has been taken in the design and it is a fully aluminium, slim-line, thermally broken system which brings the much sought after contemporary designer style of an orangery at a price that’s affordable for most homeowners. With less visible profile and more glass, thanks to a 70% slimmer ridge and 30% slimmer rafter, it blends design aesthetics, outstanding strength and unrivalled thermal performance - all under one orangery roof. Is it a game changer? I really think it is. I was very impressed with the whole concept but particularly with the clever construction method that makes erection simple and quick, but also extremely strong. Even thought has been given to making the plasterer’s job easier with defined edges to skim to as well as an easy-to-fix to for the plasterboard. Incidentally, the kit doesn’t include the plasterboard but apart from that it is comprehensive. And as for those ugly tie-bars, they’re a thing of the past.”

“Marrying the aluminium Skyroom roof to either an aluminium or PVCu base construction opens up the possibilities for inexpensive or high end ‘orangeries’, complete with bi-folds if specified.”

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February 2015 | www.glassnews.co.uk

ROOFLINE

The UK’s Leading Glass & Glazing Newspaper

Detail of the robust construction and easy plasterboard fixing.

As neat a tie bar as you can get!

“Atlas has grown strongly since the Customade Group acquired them back in 2012 and by the end of 2014 has been producing 85 roofs per week with 80% being delivered to their customers with glass. The Skyroom brings to their range of roofs an innovative and clever product manufactured to a very high standard” Gareth Thomas, Sales and Marketing Director at Atlas Glazed Roof Solutions, said: “We are really proud to launch this product, which is a truly exciting advance in orangery/ conservatory design. With all the characteristics of an Atlas roof, the Skyroom is one of the finest contemporary looking products available. Its good looks are by no means at the expense of performance however; the Atlas roof rafter is the most thermally efficient in the UK and it is also one of the strongest glazed roofing systems available. The launch of the Skyroom brings a major step forward for an industry which is ready for a new generation of products that deliver innovation without compromise.”

www.glassnews.co.uk | February 2015

The roof has been created with both internal and external aesthetics in mind. Inside, the Skyroom combines a subtle roof frame and slim 40mm internal ridge and rafter sections with maximum glazing to optimise the sense of light and space. A unique raised ring beam creates the luxurious appearance of a real orangery lantern roof, whilst unique hidden or rafter tie bar supports eliminate the need for unsightly rod tie bars. And unlike many of its rivals, there are no boss or hoods to intrude on the roof ’s slim-line ridge.

On the outside, low level capping helps to minimise external sightlines and a unique 300mm aluminium cornice adds bold architectural detailing and creates the authentic appearance of an orangery. Bi-folding doors up to a width of 4000mm can be accommodated thanks to the Skyroom’s reinforced ring beam.

The Skyroom is available in Edwardian or Hipped Edwardian styles and in any RAL colour.

The Skyroom is arguably the best performing roof in the UK, despite its extensive glazing. Independent testing by the BBA verifies that the Atlas roof rafter is the most thermally efficient available. The Atlas roof rafter has a U Value of 1.5 W/m2k which is twice as thermally efficient as its nearest competitor.

The rafter is available with double glazing which has a U Value of 0.9 W/m2k. When triple glazed, the roof rafter achieves an impressive U value of 0.95 W/m2k and 0.6 W/m2k glass U Value. The overall Atlas roof is capable of achieving a U Value as low as 1.0 W/m2k, depending on the size and style of the roof.

Independent tests carried out by the BBA, the Queens University and independent structural engineers also prove the roof to be one of the strongest glazed roofing systems in the UK domestic conservatory market.

Gareth adds: “Consumer spending is on the rise and homeowners are set to spend £6 billion on upgrading and improving their homes over the next three years. And with almost 40 per cent planning larger projects like a new conservatory, coupled with a growing demand for aluminium, there is obvious market potential for this exciting new product.”

“I’m looking forward to building on that potential and making the Skyroom a big name in the conservatory roof market.”

Atlas Glazed Roof Solutions is part of the £32 million turnover Customade Group. The group, which employs 250 people, also includes PVC-u and aluminium window and door fabricator Customade, the Bi-Fold Shop, Fineline Aluminium, which supplies designer architectural aluminium products with very slim sight lines, and Hourglass Seal, which manufactures glass and sealed units.

For further information, please contact Atlas on 02838 327741 or visit www.atlasroofsolutions.co.uk.

READER ENQUIRY No: 0215/0047

29

ROOFLINE

The UK’s Leading Glass & Glazing Newspaper

NW Rooftech & NW Alutech

offer an attractive package for installers thinking the New Year means a new start

LONG LIVE THE CONSERVATORY! While there are considerable column inches dedicated to the latest tiled GardenRooms in the media, including their own impressive engineered offering, Prefix Systems firmly believe that the conservatory market is still alive and kicking. As the UK’s largest independent roof fabricator, they are also in a good position to pass expert comment.

It’s accepted that the market is a third of what it once was, with around 100,000 installations each year and now polycarbonate has been replaced by glass as the roofing material of choice. The specification of conservatories has also changed with new and exciting foiled finishes such as Chartwell (Sage) Green, Grey and Irish Oak, while bi-folding doors are being increasingly incorporated into final designs.

Consumers are becoming ever more conscious of the lack of space in the typical UK house and are not necessarily just requesting a standard conservatory, but a glazed extension which opens up further opportunities for new colours and designs. There still remains a strong demand for a stylish conservatory with desirable options such as Cornice and LivinRoom gaining popularity. Integration of decorative pilasters and couplers have also led to greatly improved lateral structural performance of the supporting side frames and allowed more complex and varied design options, as well as providing superior aesthetics over a standard corner post.

The conservatory market grew on the back of the 3x3 Victorian and Lean-to designs, incorporating products such as Ultralite 500 and now these generic types are far less common. Consumers are now more informed than ever when it comes to investing in a new glazed extension with all the relevant research available on the internet, indeed some consumers are second or even third time buyers and keen to ensure their next purchase improves on what has gone before.

The market has also changed with the importance of effective customer support, BBA Certification and product development now more important than ever.

Prefix Systems have continually evolved and the company has in recent years added their own range of ancillaries including Multibeam and Retrofix, along with a full suite of aluminium windows and doors, aluminium bi-folding doors, Residence 9 window and more recently the Clearview glazed rooflight for flat roof installations, which is due for launch in Q1 2015.

For a free copy of their new trade brochure, contact the sales office on 01254 871800, e-mail enquiries@prefixsystems.co.uk or add to their considerable following on Twitter @ prefixsystems.

READER ENQUIRY No: 0215/0048

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30

A New Year is the perfect opportunity for a new start and no doubt you’ve decided to make at least one change in your business this year. And if you’ve decided to investigate new suppliers, there is one company that should definitely be top of your list to call: NW Rooftech and NW Alutech.

Andy Ingman, Director at the specialist manufacturing company, explains why.

“We’re a one-stop shop for specialist products and we’ve got a reputation for delivering a value-added service.” In fact, the company’s reputation is so good that it’s recently expanded from being a regional supplier in the North West to a national supplier and has happy customers up and down the country.

NW Rooftech specialises in conservatory roofs. It is a K2 key dealer and one of the UK’s largest K2 conservatory roof manufacturers.

It manufactures the K2 PVC-u roof, the K2 Aluminium Roof and the Capella Conservatory Roof, all of which can be fitted with a range of glass options Pilkington, K2’s Celsius and NW Rooftech’s Clearview.

It also manufactures the SupaLite solid roof system, which provides an exciting retrofit solution as well as being ideal for a new-build conservatory. Alongside these products is a wide range of conservatories and orangeries.

NW Alutech specialises in value-added aluminium products. It manufactures the Smart aluminium range, including the Visofold Aluminium Slide Folding Door, the Visoglide Aluminium Performance Sliding Door and a range of aluminium windows. For many customers, the turnaround time that NW Alutech offers is particularly valuable: the lead time on white, grey and black aluminium bi-fold doors is just two weeks.

NW Rooftech and NW Alutech customers also benefit from the in-house painting facility, which means the lead time on painted products is remarkably fast as well as allowing the company to guarantee the quality of the finishes that leave its facility.

Andy concludes, “We’ve built our reputation on offering a great product range that allows our customers to get all their specialist products from a single supplier. We also believe in providing a great level of service our customers can rely on.”

So if you’re in the market for a new supplier this year, look no further than NW Rooftech and NW Alutech.

Tel: 01704 222 707 - www.nwrooftech.co.uk READER ENQUIRY No: 0215/0050

Joined the Golf Register?

Just email chris@glassnews.co.uk with your name, company, address and golf handicap (or what you play off).

You never know, you may just get an invite to a corporate golf day in 2015!

February 2015 | www.glassnews.co.uk

ROOFLINE

The UK’s Leading Glass & Glazing Newspaper

IN THE LIMELITE...

s ct cula y

The new Aztec Limelite orangery detail has enabled a Wirral-based conservatory installer to win a big sale.

Design uPVC has been using the Aztec conservatory roof system for over a decade.

Partner Mark Newton was so impressed with Aztec’s new LImelite system that he included it on at his own home. When a potential customer saw the end result, they placed an order for a 7m x 4m double orangery using the Limelite detail for their property.

“Limelite gives the benefits of the orangery look, without the added expense and time issue associated with constructing a flat roof with an aperture covered by a smaller rooflight, “ explained Aztec Conservatory Roof Systems’ managing director Tim Franks.

Limelight has been purpose-designed to be quick and easy to fix inside the roof, adding a creative interior to the finished orangery.

“From the fabricator’s point of view, it enables them to achieve added value: using the ‘conventional’ fat roof infilled with a rooflight approach, the rooflight element on a 4m x 4m orangery would be only approx 2.8m x 2.8m; the Limelite approach takes the overall roof size back to 4m x 4m,” explained Tim. LImelite comprises a lightweight steel ladder framework supplied already cut to size, which

The Pearl Difference

is plasterboarded to create the orangery appearance; it can be further enhanced by insertion of spotlights etc.

Limelite continues Aztec’s roof system’s ethos of being simpler, faster, and better. Originally designed and engineered by conservatory fitters to address the common fabrication and installation issues inherent in other roofs, the core roof system can reduce on-site build time by up to 30%, and almost eliminate risk of remedial call-backs.

As well as offering a roof with a raft of unique features, Aztec Conservatory Roof Systems offers its fabricators unique benefitsincluding guaranteed areas of work without competition and no business taken direct. As a result, Aztec (www.aztecsystems.net) is now the leading independent conservatory roof systems company.

READER ENQUIRY No: 0215/0051

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T: 01909 735 833 F: 01909 735 385 E: vikki@fourseasons-roofs.co.uk CONSERVATORY & ORANGERY ROOFS | SOLARIS GLASS | CELSIUS GLASS | NEW WAVE SLIDE & SWING DOORS 0215/0054

www.glassnews.co.uk | February 2015

33

ROOFLINE

The UK’s Leading Glass & Glazing Newspaper

LIVERPOOL LIBRARY BENEFITS

FROM TUFFX RANGE

A variety of TuffX Processed Glass products have been incorporated into the striking new Liverpool Library which has seen more than £55 million injected into its renovation over the last four years.

The restoration of the grade II listed building required careful consideration with developers and architects required to strike a fine balance when incorporating modern, 21st Century design, with various planning applications needed.

TuffX supplied approximately 400m2 19mm clear toughened glass with all edges polished and heat soak tested.

The highly acclaimed design was completed in 2014 and now comprises a new towering, five-storey building that will house reading and information floors, a public café, meeting rooms, and atrium with a roof terrace.

Graham Price comments, “The building has been

Flat roof domes gain momentum in the residential sector A leading supplier of flat roof domes and roof windows has seen a major increase in demand for flat roof domes in the domestic sector.

LB Roof Windows’ sales director Adrian Cooper says part of this increase in demand is down to technological advances in weatherproofing for flat roofs.

The days when flat roofs were scaring people off with problems such as leaking and heat loss are long gone.

Flat roof systems now come with life time guarantees, making them an attractive and modern option for homeowners having an extension built.

“The building has been altered into a stunning, welcoming library and it is wonderful as a local company to be part of that transformation. The intricate design is proving a popular place for people to visit and the project has been a great morale booster for the entire TuffX team.” altered into a stunning, welcoming library and it is wonderful as a local company to be part of that transformation. The intricate design is proving a popular place for people to visit and the project has been a great

Adrian commented: “As the popularity of flat roofs grows we are seeing an increase in installations of flat roof domes. Although they have a reputation for being a commercial only product for use in projects such as schools and hospitals, home improvement TV shows have featured attractive home extensions with roof domes

fitted on flat roofs, stirring up desire from homeowners for similar living areas.”

Adrian believes recent financial turmoil is another contributing factor to this trend. With new and larger mortgage loans more difficult to obtain, homeowners are choosing to improve not move, investing in home improvements such as flat roof extensions to increase space and add value to their home.

This is opening up opportunities for flat roof domes in the domestic market, and LB Roof Windows is helping installers and builders take advantage of this.

The company is a nationwide supplier of Coxdome flat roof domes. These are manufactured from double, triple or quadruple UV protected, polycarbonate glazing. Domes are available in a variety of styles, from the more commonly used square and rectangular flat roof domes to circular and pyramid domes, and can be specified fixed or feature a

manual or electric opening.

Adrian comments: “Roof domes are experiencing a very fast-paced increase in popularity and our Coxdome roof domes offer a solution to suit almost any project, helping installers sell to homeowners looking to transform a space into a light-flooded attractive room, with no compromise on energy efficiency and comfort.”

Alongside flat roofs, the company is also a leading supplier of Roof Windows manufactured by the internationally renowned VKR Group: Velux, Dakea and Aurora. Aurora Roof Windows are available in the UK exclusively from LB Roof Windows and offer similar features and benefits to the popular Velux window, but are much more competitively priced.

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READER ENQUIRY No: 0215/0057

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February 2015 | www.glassnews.co.uk

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www.glassnews.co.uk | February 2015

35

ASK THE EXPERT: SUPALITE

The UK’s Leading Glass & Glazing Newspaper

ASK THE EXPERT

Steve Hacking is operations Manager for Celtic Vista Ltd who produce the Supalite Tiled Roof system. He is approaching 25 years in the Conservatory Roof industry having joined Ultraframe in 1991 and has worked with some of the leading names in the sector supplying fabricators and trade installers.

He joined Celtic Vista last year to help the company expand its operation; here he shares his thoughts with us about solid tiled roofs.

A true product of its time “The solid tiled roof industry is very much in its infancy; but it is a product every bit as innovative and exciting as traditional conservatory roofs were back in the early 90’s. Whilst conservatories in the accepted sense will continue to be sold, the new solid tiled roof versions offer so much more to the end user; it is an ideal product for new developments and of course for replacing existing roofs”.

“It is a product with true consumer appeal; perfectly aligned to modern thinking about lifestyle; and a truly energy efficient product as well. Installing a solid tiled roof makes a conservatory or an extension into an all year round living option; much more attractive than a traditional offering”.

Outstanding thermal performance

“Solid tiled roofs are outstanding in their thermal performance; with U values down to 0.18wmk2 to meet existing building regulation requirements they are extremely energy efficient and very much in line with people’s thinking today in trying to reduce energy consumption in the home”.

A market with potentially 1 million customers “The market for replacement solid roofs is estimated at being close to 1 million based on the number of existing conservatories in the UK which the owners of might want to upgrade”.

“The fact is that trends and aspirations change over time; there is nothing wrong with the products which we have all installed over many years, it is just that people’s expectations and aspirations have changed”.

Avoiding the pitfalls – the importance of LABC approval “Most of the great product innovations in our industry over the years have taken off rapidly; this has often led to products being manufactured and installed in a way which with hindsight has not been ideal”.

“In this new market, good installation practices are absolutely critical, as well as specification, and an understanding of the legislation covering conservatories and extensions”.

“It is for this reason that LABC approval is so important. It takes away from the installer and the homeowner any concerns about compliance with regulations and legislation; it provides peace of mind to all parties that they are installing genuine fit for purpose approved products”.

Good installation is critical “Along with LABC approval must come good installation practices. When replacing an existing roof there are many things to consider both in terms of assessing the existing structure and determining the specification of new roof to be fitted”.

“It is extremely important that installers fully understand the systems they are installing in order to maximise the performance of the roof and the long term living experience for the home owner”.

“Solid tiled roof systems also lend themselves to future product innovation. I have no doubt that this is a product group which will continue to benefit from investment and development and will offer fabricators, installers, and home owners great benefits as it does so”.

36

A great innovation from a dynamic industry “Solid tiled roof systems also lend themselves to future product innovation. I have no doubt that this is a product group which will continue to benefit from investment and development and will offer fabricators, installers, and home owners great benefits as it does so. It is a great product and another great innovation from a dynamic industry.”

READER ENQUIRY No: 0215/0059

February 2015 | www.glassnews.co.uk

0215/0060

www.glassnews.co.uk | February 2015

37

GLASS NEWS INTERVIEW: MADE FOR TRADE

The UK’s Leading Glass & Glazing Newspaper

Made for Trade

A complete service at an unbeatable price Glass News’ Editor Chris Champion visits Made for Trade in Stockton-on-Tees and talks with Managing Director, Bradley Gaunt.

This is very much a family business and has been around, in some form, for about 35 years, so was it inevitable that you would end up running the company?

It probably was, although I didn’t know it.

Taking an engineering degree at Nottingham was a good foundation but I have learned the business from working in it.

Mike Robinson responsible for roof quotations.

The company was, originally, an installer and you’ve moved into fabrication…

supplied a variety of roof systems but have now settled on the Global roof as we have found this to be the best for our customers.

Made for Trade has made its name by being – how do I put this – great value?

We started fabricating whilst still in Sheffield and continued this after we moved the business to the north east. However it was aluminium windows that we fabricated in Sheffield and, after the move, we progressed on to aluminium/PVCu/timber composite windows which then allowed us to move to PVCu windows. We were originally based in Sheffield as an installer and Aanco, the company moved to Stockton-on-Tees and carried on as an

You were wanting to say cheap! The prices are very competitive but the product quality and service are first class. It’s true that we have set out to offer the best prices possible. We know that everyone wants great products at the best possible price, and that’s what we do.

Bradley Gaunt and Richard Gaunt.

installation company in the immediate area.

We still provide that local service.

Does that cause any problems bearing in mind that Made for Trade is doing exactly as the name implies, supplying products to the trade?

I think it is accepted that Aanco is the local installation company and has been around a long time. We are supplying to the trade, country wide, so there is no conflict.

You have specialised in roofs, specifically. Is this all about finding a niche in the market?

Ensuring every component matches the order.

38

Originally that was the case although we have branched out from there. We have also

Every item is carefully packed for delivery.

February 2015 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: MADE FOR TRADE

On the shop floor.

But how can you make those prices so good? I know there is some disquiet within the trade and questions as to how you keep the prices where they are?

My background, post university, was in lean manufacturing and I learned a great deal about how to keep overheads to a minimum.

It really is about that. It would be easy to bring fancy systems and barcode arrangements in but, in many cases, these are adopted ahead of a manufacturer requiring them, such that cost is incurred and must be reflected in the prices to the customers.

We take great pride in how we manufacture and provide kits to the trade, when they are required, and in full. Do mistakes happen?

Yes. But I must say it is rare. In fact the given delivery date is adhered to 100% of the time. However, when a minor problem does occur it’s how you react to those issues that separates one supplier from another and our relationships with our customers is excellent.

How about the support side?

There’s two sides to that. The technical support and the marketing support. Both are freely available and we make sure our

documentation and assembly manuals are easy to follow and we support our customers with marketing as we want them to sell more.

So is the roof business increasing?

It is and the annual growth is extraordinary.

Since 2008/9, the minimum annual increase has been 41%, and the greatest 78%. That has much to do with the price we offer. We’re not greedy and are happy to continue to build the business with sensible margins.

Up to now we’ve really talked about roofs but what about the other products?

We also supply aluminium bifold doors.

This is one area where we have invested in technology with fully automated CNC controlled machinery. This is to ensure accuracy and to ensure our doors are second to none. We offer very quick lead times on standard colours and state, categorically, that we won’t be beaten on price.

We’re not re-inventing the wheel. We’re fabricating the Smart aluminium Visofold bifold and, as we say on the website, ‘it’s the same thing….just less’, and we invite cost comparison as we are confident that our customers will save money with Made for Trade.

The finished article.

As far as products go, the hardware in the form of handles are available in various colours as well as a range of thresholds.

Incidentally, we are close to launching our new patio door. This means both the Visofold 1000 bifold and the Visoglide Plus sliding patio options are available.

Are you tempted to widen the offering in the form of products?

Windows, doors and so on?

Of course. But the service to the customer goes hand-in-hand with the price. That service may be delivery, involving investment in transport and systems to ensure it is the right place at the right time. Equally, it may be that support in the form of instruction manuals and marketing is what our customer needs.

It’s all about providing a complete service for our customers – a complete service at an unbeatable price.

Over our 35 years of experience, we have looked at every product imaginable and we have fabricated PVCu windows. We have specialised in niche products and aimed for quality fabrication at a price that can’t be beaten. That’s Made for Trades’ unique selling point.

Although you are very focussed on price, you still supply a lot of information to your customers…. and free of charge. Surely there is a substantial cost there?

The Global Roof.

www.glassnews.co.uk | February 2015

READER ENQUIRY No: 0215/0061

39

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

UAP 1* Kitemarked Sacrificial Cut BLACK Euro Cylinders

Now In Stock!!!

UAP has recently launched an exclusive range of Black 1* Kitemarked Sacrificial Cut Euro Cylinders, which conform to the highest of EN1303:2005 standards. The cylinders have been re-engineered from original Zerolift cylinders, and they not only combine all of the attractive, customer-friendly features of the original Zerolift, but each cylinder is packed full of security features.

Each black cylinder is part of UAP’s super smooth cylinders using the Patented Chris Belcher designed anti-bump timing pin system. This very clever system uses nickel plated hardened steel key pins and driver pins, which gives the anti-drill feature UAP wanted to incorporate. The Patented timing pins are designed to interrupt the timing of the pins when bumped, and it is highly effective. And because the cylinders use special pins rather than trap pins, there is not a high expense to get this anti-bump feature!

The timing pins also have inbuilt anti-picks, and mushroom driver pins, which makes them highly effective against picking.

Kevin Pritchard, Tradelocks Manager, explains; “The cylinders also have a sacrificial cut line on them. If force is applied to the end of the cylinder in an attempt to break the cylinder to gain access, on standard cylinders, the weakest part of the cylinder is the screw hole which is in the centre of the cylinder (as there is less metal here). When force is applied, the cylinder will break away at this screw hole, making it very easy to manipulate the cylinder into opening. On the UAP+ 1* Kitemarked Euro Cylinder, the cylinder will break away to the sacrificial cut line only, leaving the locking mechanism intact. If the cylinder is broken at this sacrificial cut line, the last 2 pins in the chamber remain in the

“The cylinders also have a sacrificial cut line on them. If force is applied to the end of the cylinder in an attempt to break the cylinder to gain access, on standard cylinders, the weakest part of the cylinder is the screw hole which is in the centre of the cylinder.”

40

cylinder, meaning that the cylinder can still be locks and unlocked with the key. The sacrificial cut lines are also on both sides of the cylinder, meaning that the cylinders are reversible and can be fitted any way around.

This helps to greatly reduce stock holdings, especially if you supply a range of different sized cylinders.”

Created in accordance with the British Standards KM561977, 1* Kitemarked Sacrificial Cut Euro Cylinders have also been awarded the prestigious “Secured by Design” seal of approval by the Association of Chief Police Officers. These cylinders can be fitted to any external door in order to ward off criminals that attempt to use the most common break-in techniques.

Kevin concludes; “1* Kitemarked Sacrificial Cut Euro Cylinders can be combined with UAP’s 2* Kitemarked High Security Door Handles, which will give security an extra boost and make sure that burglars are unable to gain unlawful access into a property.

Combining the UAP 2* Kitemarked High Security Door Handle with the 1* Kitemarked Sacrificial Cut Euro Cylinder will give you a professional-looking 3* security solution for all PAS24 doors. We have also developed a specially-sized 30/35 (65mm) black cylinder, which is the perfect size to use on 44mm door blanks with high security door handles.”

“As leading suppliers of exceptional door hardware, including letterplates, door knockers, numerals and door handles as well as door locks and cylinders, UAP has built up a reputation for quality and excellence over the years.”

If you want to find out more about UAP’s new collection of Black 1* Kitemarked Sacrificial Cut Euro Cylinders then all you need to do is call 0161 796 7268, or email sales@ uapcorporate.com today.

READER ENQUIRY No: 0215/0062

Total Hardware’s fully suited Quantum range.

Emplas take the leap to “Quantum” Emplas, one of the UK’s leading uPVC fabricators, has chosen to give its products a premium finishing touch with Total Hardware’s exclusive new range of Quantum window and door furniture.

Launched in 2014 to celebrate Total Hardware’s 10th anniversary, Quantum is a fully suited range of hardware designed specifically for functionality and durability, as well as great looks. The range includes perfectly matching window & door handles, letter plates, tilt, & turn handles, numerals and knockers in a choice of seven finishes – chrome, gold, flint, white, black, antique black and satin silver.

Having enjoyed an excellent business partnership with Total Hardware for nearly a decade, Emplas decided to turn to the National Distributor yet again in order to find a hardware range that could truly add to its windows and doors’ appeal.

Ryan Johnson, Managing Director of Emplas, commented: “We have always been impressed with Total Hardware’s level of professionalism and customer service, and when they launched their own range of premium hardware we knew it was going to be the perfect combination of style and quality – exactly what we were looking for to help further differentiate our products.

“But we didn’t just want a fully suited range of high quality hardware, we also needed to trust our supplier, to know they’ll always deliver, and commit to sufficient stock levels to accommodate our production plans. We found that Total Hardware was a perfect match to our expectations.”

“We’re currently preparing to launch new products within the range, which will be available from March 2015. This will include a fully suited stainless steel upgrade offering as we aim to deliver fabricators a complete solution with Quantum.”

Emplas is one of the UK’s longest established fabricators, with over 35 years’ experience in the industry and a production output of approximately 1800-2000 frames per week.

Total Hardware is supplying the fabricator with all their window and door handles, letter plates, tilt & turn handles, numerals and knockers.

Chris Pell, Total Hardware general manager, said: “We’ve had an excellent partnership with Emplas since 2006, and we’re delighted to be supplying them our exclusive range of fully suited hardware. Quantum was designed as a premium solution for fabricators who want to differentiate their offer and stand out from the crowd with window and door furniture that doesn’t just look great, but is also reliable, durable and comes with a 10 year guarantee to prove it.

“We’re currently preparing to launch new products within the range, which will be available from March 2015. This will include a fully suited stainless steel upgrade offering as we aim to deliver fabricators a complete solution with Quantum”.”

For more information call Total Hardware on 0113 243 2255.

READER ENQUIRY No: 0215/0063

February 2015 | www.glassnews.co.uk

uPVC Door Opening Kit

UAP have designed and recently launched a brand new kit for those people who need to gain lawful access to a domestic property, or those who are just starting out in the locksmith trade. With simple-to-follow, step-by-step instructions, the UAP uPVC Door Opening Kit allows new locksmiths to easily work out the most efficient way in which to enter a building, with minimal disruption.

The Kit Contents

www.uapcorporate.com

Call our sales team today on

sales@uapcorporate.com

0161 796 7268 0215/0064

www.glassnews.co.uk | February 2015

41

ALUMINIUM

The UK’s Leading Glass & Glazing Newspaper

NW Alutech provides a one stop shop

for specialist aluminium products

NW Alutech, the sister brand of NW Rooftech, has got a reputation for supplying high quality specialist aluminium products on a competitive timescale. It’s a reputation that has seen them grow from a company that supplies the North West to a company that supplies nationwide.

Dave Cheetham, NW’s Sales Manager says, “NW Alutech offers a comprehensive package of specialist aluminium products. Coupled with NW Rooftech’s speciality of conservatory roofs, we’re a one-stop shop for the value-added products that are essential part of any portfolio.”

NW Alutech manufactures the Smart aluminium range, including the Visofold Aluminium Slide Folding Door, the Visoglide Aluminium Performance Sliding Door and a range of aluminium windows.

Dave says, “The Smarts range offers exceptional quality and performance and we’re proud to be manufacturing it.” Recognising that quick lead times are key, NW Alutech offers a 7-10 day lead time on white, grey and black aluminium bi-fold doors, a turnaround time that would put many other suppliers to shame.

Another of NW Alutech’s key selling points is its in-house painting facility. Dave says, “Our customers really value our in-house painting facility. It means our lead time on painted products is very quick, because we don’t have to factor in sending the products away to be painted. It also means we can guarantee the quality of every sprayed product that leaves our facility.”

NW Alutech’s benefits are completed with expert marketing and technical support, including site visits if necessary, something that it’s always useful to have available.

Dave concludes, “Our package of products is at the core of what we do and our range makes us the perfect one-stop shop. But it’s the added value we bring through our in-house painting facility and customer support that really sets us apart.” And with a business that’s booming it certainly seems that’s the case!

Tel: 01704 222 707 - www.nwrooftech.co.uk READER ENQUIRY No: 0215/0065

Senior inspires at Doncaster academy An inspirational learning environment has been created for Doncaster school children, following an innovative build programme which incorporated fenestration systems from glazing systems designer and manufacturer Senior Architectural Systems.

Outwood Academy Adwick utilises window, door and curtain wall systems from Senior, helping to achieve contemporary aesthetics which are in keeping with the building’s stateof-the art facilities.

The striking 10,651-square-metre academy, on Windmill Balk Lane, was built by Wates Construction and designed by CPMG architects. After the government axed the Building Schools for the Future programme, cost-saving reforms were made, resulting in Wates Construction’s innovative Adapt Schools Solutions design approach, which was in place during the construction of Outwood.

The specification of Senior’s products by CPMG Architects ensured the cost and performance needs of the £16 million project were both comfortably met. CPMG specified Senior’s aluminium SMR800 curtain wall system for the building’s entrance, its staircases and along the length of the school canteen. The systems, installed by Dortech, help to flood the interior with natural light, creating a positive learning environment for both staff and pupils.

The SMR800 medium rise system is fully weather tested to the requirements of CWCT and is designed to achieve high weather and thermal performance, along with being compartmentally drained.

This system was specified in conjunction with Senior’s SCW+ curtain wall system and both were used throughout the project to ensure consistent, clean, crisp lines and to allow those inside the building a clear view of busy external areas.

Meanwhile, SPW600 aluminium window systems were used throughout the project, allowing for interior ventilation and air circulation. The SPW600 75mm thermally broken system is compatible with both the SCW+ and SMR800 systems.

Senior’s high-performance SPW500 and SD doors were also specified at Outwood – these too are fully compatible with the SCW+ and SMR800 curtain wall systems. The SPW500 system is high performance and thermallyimproved, making it the ideal choice for busy environments including schools. The SD system offers an anti-finger trap feature and its resilience ensures the system’s suitability for high traffic environments.

For more information on Senior and its full range of products and services please visit www.seniorarchitectural.co.uk READER ENQUIRY No: 0215/0066

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Jack Aluminium curtain walling lands at Elstree Aerodrome Jack Aluminium’s PAS 24 security standard doors and excellent U-value performance curtain walling has seen it glide onto the exterior of the newly built aerodrome at Elstree.

Essex-based IDF Aluminium LTD chose Jack Aluminium’s Curtain Walling and PAS 24 TD68 Jack Door for the project which includes a threestorey vestibule and entranceway that is 8.5 metres tall and 14 metres wide with 6 metre returns.

“We have worked with Jack Aluminium for many years now, so when we got this project I spoke to Terry Hirons, the technical manager at Jack Aluminium to get his advice,” says William Woods, Director at IDF Aluminium Ltd. “We value the product quality and customer service we get from Jack Aluminium and so do our customers.

The project has gone really well. The only hold up we had was when work stopped on site for filming of an episode of the TV series 24!”

The thermally efficient TD68 standard hook lock, anti-panic and Mag Lock doorsets have achieved the PAS 24 security standard and both the standard hook lock

and Mag Lock doors have a BM TRADA Q-Mark certification under the Enhanced Security Door Scheme, which complies with the Police initiative to reduce crime by incorporating crime prevention measures at the design stage.

Jack Aluminium’s curtain walling uses PVCu pressure plates to create a thermal insulation barrier. This combined with cost effective glass units provides a high performing curtain walling set with low u-values.

“Jack Aluminium’s TD68 door suite incorporates a thermally broken threshold to help achieve a U-value of 1.7 W/m2K which makes it ideal for entrance and foyer areas like this one at the aerodrome,” adds Jeff Pearson, sales director of Jack Aluminium.

“The Curtain Wall suite has been designed with a ‘clip in plate and ladder system’ which enables rapid assembly and installation once on site.”

Tel: 024 7646 7449 www.jackaluminium.co.uk

READER ENQUIRY No: 0215/0067

February 2015 | www.glassnews.co.uk

ALUMINIUM

FREEFOAM LAUNCH CHARTWELL GREEN WINDOW TRIMS

2015 will be a year of opportunity in aluminium says MD Jerry Webb, who is MD of specialist aluminium fabricator CDW Systems, is confident about the aluminium industry in 2015 despite a number of challenges on the horizon.

Jerry said that the rising popularity of aluminium amongst homeowners, and its strength in the commercial sector, means there will be lots of opportunities for installers to win new business.

He also highlighted progress had been made to cut red tape in the aluminium industry. Over the past decade a range of measures to cut CO2 emissions had made Britain globally uncompetitive, leading to the loss of 87 per cent of the UK’s primary aluminium production capacity.

But campaigning by industry representatives has helped

to reverse this trend – with moves made in 2015 to compensate energy intensive industries for costs of energy taxes; and funding put in place for a UK Manufacturing Industrial Strategy. However a lack of innovation, an upcoming general election and rising material costs were all cited as potential challenges going forward.

Jerry comments: “I am confident the UK government now values manufacturing as a sector that deliver wealth for the economy. This is good news as it means further investment and incentives to produce the very best.

“More specifically, we are seeing domestic demand for aluminium windows and doors continuing to grow. Property owners want quality aluminium bi-folds,

COLOUR EXPERT

Jerry Webb.

wide-span patio doors and other products. This is good news for installers.”

In his own business 2014 proved to be a very successful year for the company, with CDW Systems introducing a second shift to meet demand and also employing ten new members of staff.

“2014 proved to be one of the most successful of our twenty two years in business. It was a privilege to be working with so many installers on a wide-range of exciting projects. We’ve been open about the fact that lead times slowed down due to how busy we are but we have now fixed this issue with the addition of a second shift,” Jerry concludes.

Freefoam, a leading manufacturer of a wide range of innovative products for the building industry in UK, Ireland and Mainland Europe, announce the launch of another new colour to its foiled range, Chartwell Green. Due to the increasing popularity of colour window frames, conservatories and orangeries Freefoam has introduced window trims and accessories in this attractive ‘heritage’ style colour.

Manufactured to last using marketing leading Renolit Exofol MX foil that features built in UV protection to reduce heat absorption, temperature and expansion. The new colour is available in 40mm, 65mm and 90mm architrave, 15mm and 19mm quadrant window trims and cloaking fillet offering suppliers and installers the products to capitalise on opportunities in a growing market.

These additions to its range further underlines Freefoam’s position as the colour specialist.

In addition to foiled products Freefoam manufacture an industry leading range of coextruded fascia, soffit and trims in ten colours using its patented ColormaxTM technology.

Featuring built in colourfastness, colour variety, and reliable colour matching, all with a ten year guarantee, the range offers choice to architects, specifiers, property developers and homeowners.

Image courtesy of Renolit.

Colin St John, UK General Manager, summarised “As colour specialists we have been monitoring the growing trend of Chartwell Green, particularly for conservatories, and recognise that homeowners are moving away from white.

With the Spring home improvement rush just around the corner now is the perfect time to launch this new range of matching window trims and accessories that will open up new opportunities within the glazing and window industry for our customers.” www.freefoam.com READER ENQUIRY No: 0215/0070

READER ENQUIRY No: 0215/0068

Have the Usain Bolt of

REACH 50,000 PEOPLE WITH...

aluminium lead times arrived?

A significant investment by a bi-fold specialist means it can now offer some of the fastest leads times on aluminium the industry has ever seen.

TWR Bi-fold’s purchase and build of a stateof-the-art in-house powder coating and paint spraying facility has seen the company now able to offer a six-day turnaround on aluminium products such as bi-folds, wide span patio doors, vertical slider and many others in any RAL colour, excluding the Sensations Range and dual-colour. This is in contrast to many other suppliers that only offer this turnaround on grey, white and black.

Managing director of TWR Bi-folds, Terry Richardson, comments: “Unfortunately many installers have become used to slow leads times on aluminium and the industry has become complacent in dealing with the issue. It is a bold statement we’ve made but with many other suppliers only offering grey, black and white, we are confident it can be achieved. We’ve invested in this facility in order to try to solve this solution and offer faster leads times so installers can streamline their own businesses and turn around jobs faster. The in-house powder coating facility means not only can we offer quality aluminium bi-folds at Usain Bolt fast leadtimes; but at competitive prices too.”

www.glassnews.co.uk | February 2015

FORTNIG HTLY

MAJOR BUILDING COMPANIES: 9% (WE MAIL TO 4,500)

House Builders

ONLIN

PUBLICAT E ION!

OTHER: 3%

Other

Property Developers Major Property Maintenance

Part of the TWR Group, TWR Bifolds experienced phenomenal growth in 2014.

Month on month growth in bi-fold sales culminated in a strong end to the year, and a full order book going into 2015.

TWR Bifolds is one of the longest established aluminium bi-fold manufacturers, and is known as a specialist in this field. But the company also offers aluminium wide-span patio doors and aluminium vertical sliders.

READER ENQUIRY No: 0215/0069

Major Building Com

Tenders & Planning Approvals

Fabricators & Install

Social Housing

Builders & Contracto

Retail Developments

Architects & Specifie

(WE MAIL TO 17,000)

Construction & Building Projects FABRICATORS & INSTALLERS: 28%

Public Sector

(WE MAIL TO 14,000)

All Material Window, Door & Conservatory

Terry comments further: “We can also supply single product aluminium fabricators with extra aluminium products such as our widespan patio doors and vertical sliders, allowing them to expand their product range without the additional manufacturing costs.

“For example we are looking to partner with companies that may just make aluminium bi-folds but want to offer other aluminium products; but don’t have the know-how or facilities to make them.”

ARCHITECTS & SPECIFIERS: 34%

BUILDERS & CONTRACTORS: 26% (WE MAIL TO 13,000)

New Build

(Commercial & Residential Developments)

Extensions

Renovation & Refurbs

0215/0071

Email for more information: christina@fenestrabuild.co.uk

WWW.FENESTRABUILD.CO.UK M: 07805 051 322 | E: INFO@FENESTRABUILD.CO.UK

43

COLOUR EXPERT

The UK’s Leading Glass & Glazing Newspaper

Distinction Doors launches new retail marketing materials Distinction Doors, the UK’s market leader in composite doors, has just launched three new pieces of retail marketing material. The retail brochure, bespoke colour palette shade card and RAL guide have all been designed to highlight the Distinction Doors difference and help Distinction customers secure more sales.

Chantel Roach, Distinction’s Marketing Director said, “Distinction Doors customers supply the UK’s most popular composite door. They need high quality marketing literature that pushes that point home and positions them as suppliers of high quality products.

That’s exactly what these three pieces do.”

homeowners a clear picture of the effect that’s created.

The retail brochure is the cornerstone of Distinction’s new marketing offering. It’s a high quality, 46-page brochure with a contemporary look and feel that showcases all the company’s products and what they have to offer.

Stunning imagery and compelling text combine to show homeowners the quality and technical excellence that a Distinction composite door offers. The Explore Colour swatch card shows all the bespoke colour options available on Distinction’s doors. Each colour is featured on a woodgrain effect to help give

Finally, the RAL guide will be indispensable for companies looking to offer something a little bit different. It introduces homeowners to the concept of a personalised shade for their Distinction door and encourages them to ‘think outside the box’ when it comes to colour.

Samples of each of the three pieces were sent to all Distinction Doors customers at the beginning of January and Chantel reports that feedback has been extremely positive. “Our aim is that all areas of our business deliver a service that befits our status in the industry and we’re delighted that the feedback shows our new marketing materials have more than lived up to this intention.”

If you are not a Distinction Doors customer but would like to understand the quality of marketing support the company offers, you can request copies by calling 0845 2000 816 or emailing sales@ distinctiondoors.co.uk.

READER ENQUIRY No: 0215/0072

The VEKA UK Group is committed to colour Industry-leading systems supplier The VEKA UK Group has purchased a new, automatic slitting machine for the company’s lamination department.

The VEKA UK Group is proud to continuously invest in the future of UK Manufacturing and the Group’s capital expenditure over the last few years is well in excess of £15m. This latest addition to the Burnley HQ is designed to increase efficiency and demonstrates the company’s commitment to its extended colour offering.

The foil slitting machine (Automatic WTG.700) was manufactured by Italian company WPR Srl and ordered through British Distributor Littleborough-based Adhesive Solutions Ltd. WPR is a leading supplier of machinery for the profile lamination industry and is also used by other European branches of the global VEKA Group.

Michael Dean, MD of Adhesive Solutions explains: “I’ve been proud to work with The VEKA UK Group for around ten years now, as the British Representative for WPR. It says a great deal about VEKA that they only use the finest quality, state-of-the-art machinery.

This machine will replace an existing handset slitting machine for increased efficiency.

WPR’s automatic slitting machine has the ability to set up each job in just three minutes and runs at extremely high speed, outputting over 150m per minute.”

Colin Torley, Sales and Marketing Director of The VEKA UK Group added: “With customer

satisfaction in mind, The VEKA UK Group unveiled the Variations foil range in 2013; which significantly increased the number of colours and woodgrains available. This means that customer demand for different colour options has increased and we wanted to ensure that our lamination department was running in the most efficient manner. The new automatic slitting machine will mean any future ‘bottleneck’ in production will be eliminated, plus the machine is so accurate that scrap foil is virtually eliminated.

“The machine combines safety, performance and precision and, as with all the equipment we’ve ordered through Mike at Adhesive Solutions, we’re sure it will serve us and our customers well for many years to come.”

Find out more at www. profilewrappingsolutions.co.uk.

READER ENQUIRY No: 0215/0073

Colour without compromise Managing Director Roy Frost says colour is one of the biggest market trends, and Deceuninck fabricators and installers sell 50% more colour than the market.

Colour is growing strongly in the UK. But most Systems companies (Syscos) have been slow to promote it, so it’s been hard for installers to sell it. Syscos have been reluctant, because to make it easy they’d have to invest heavily in it.

What do you need to sell it with confidence?

A good range supplied from stock in real time - on your next delivery - on time and in full, so installers don’t have to wait.

And sensible quantities. Fabricators don’t want a stillage to make a few windows in a particular colour! The profiles and accessories to match are also important, and that, I can tell you, is a seriously expensive investment. I know because Deceuninck invested in it to become No.1 in colour.

Big trends have an inevitability about them, and there’s momentum behind colour. On mainland Europe, colour is around 75%. In Scotland it’s 45%, and in Ireland it’s over 50%.

In England and Wales, with around 25%, we’re catching up fast. We’ve got the colour bug!

44

Colour is important in Commercial. But supplying large quantities of one or two colours, ordered well in advance is simple.

However, most of the growth is from installers selling to homeowners who are bored with white. Homeowners have become more colour confident and adventurous when it comes to painting and furnishing their home. They don’t want their home to look the same as everyone else’s. They want to make it their own.

Homeowners are actively searching for ideas and colours to enhance their home.

They want to stamp their personality on their property, or recover the character and authenticity of their house. And they’re happy to pay for it. The trend has fuelled an explosion of aspirational paint brands. Just look at the idea brochures from the highly desirable (and eye-wateringly expensive) trend-setting paint brands like Farrow & Ball, Fired Earth, Little Greene, Sanderson, Zoffany, and Designer’s Guild.

More than performance Our industry has focused on achieving the best energy rating and security

accreditations, and they’re important.

Homeowners expect low maintenance and long, trouble-free windows. They want their windows and doors to stop burglars getting in and heat getting out. And for the most part they can have it. For example, we’ve made it easy for fabricators and installers to sell Deceuninck windows and doors with PAS 24 accreditation and the top A* energy ratings (A+ BFRC equivalent).

But performance shouldn’t be at the expense of great looks, style and colour. High performing ‘pretty’ windows, in a range of traditional and contemporary colours give installers the chance to stand out and sell against slower moving more restricted competitors.

Deceuninck is No.1 in colour because we make it easy for fabricators and installers to sell colour without compromise. Customers benefit from a wide choice of foiled colour in 18 colour ways from stock, on time and in full, via our exclusive Colour Express. They can even order a single length of profile, on their next delivery, with matching trims, end caps and cills from stock to go with it. It’s no wonder our fabricators sell 50% more colour than their competitors.

Outstanding Beautiful Windows There are many good windows in the market, so it’s harder for installers to stand out. We know our windows need to be outstanding top performing pretty windows in a wide range of foils from stock - to help our customers do better than their competitors. So, I’m pleased that Deceuninck fabricators and their customers say it’s a winning formula.

To find out how Deceuninck’s outstanding windows can help you sell, call Sales Director Rob McGlennon now on 07818 383385 or Roy Frost on 07808 365234.

Visit www.WhyDeceuninck.co.uk.

Follow @DeceuninckUK. READER ENQUIRY No: 0215/0074

February 2015 | www.glassnews.co.uk

COLOUR EXPERT

The UK’s Leading Glass & Glazing Newspaper

The bold & the beautiful

To celebrate Marsala as Pantone Colour of the Year 2015, Decorative Door Products (DDP) by RegaLead is delighted to announce that this rich, bold hue has been launched as the 26th pre-mixed DoorColour shade, which customers can either spray themselves or purchase a pre-painted door slab via partnercompany, Macclesfield-based door specialist, DoorCo. The DoorColour system is a unique paint formulation designed specifically for use on GRP, ABS and PVC surfaces to allow coating of composite door slabs, cassettes and outer frames with the same material, ensuring colour consistency and improved painting times. Currently 26 premixed colour shades are available from stock with a full range of support materials including colour charts and Konig touch up pens, waxes and sprays. For customers looking to offer a wider range of colour, a

‘mix on demand’ system is available with colour formulae for thousands of shades including the complete range of Farrow and Ball and RAL matches.

Guy Hubble, Joint Managing Director at RegaLead comments on the launch: “The Pantone of the Year is a strong indication of the direction which colour trends will take. It is decided following 12 months of research and debate on colour trends from experts around the world and this has been reflected in

previous years’ winners such as Cerulean, Aqua Sky and Radiant Orchid and for 2015, with a bolder shade like Marsala. We’re delighted that, thanks to our relationship with DoorCo, customers who don’t necessarily have the capacity to spray in-house can also offer this colour by purchasing a pre-painted slab directly from stock, so nobody needs miss out.”

Dan Sullivan, Managing Director at DoorCo adds: “We’ve been working with Decorative Door Products

by RegaLead for two years this month and whenever we plan a new door design we always consult with their team, including working closely with them on the St Andrews and Gleneagles doors we launched this year.

It’s great to partner with a company, who, like DoorCo and like the trend for colour itself, doesn’t stand still.

We’re very pleased to offer Marsala to our customers and to continue our longstanding relationship with DDP to the mutual benefit of all involved.”

For more information about Marsala or the DoorColour system visit: www. decorativedoorproducts. co.uk or call 0161 946 1164.

For more information about DoorCo call 01625 428955 or visit: www.door-co.com.

READER ENQUIRY No: 0215/0075

www.glassnews.co.uk | February 2015

New for 2015

Introducing our 26th pre-mixed shade Pantone® colour of the year 2015

Marsala 0215/0076

DoorColour - the only paint system designed specifically for GRP doors!

Purchase the entire system including colour formulator, colourants, swatches and materials for both PVC frames and GRP doors, to create any colour from: • RAL • Pantone • BS • Dulux • Farrow and Ball Or choose from the range of 26 fantastic pre-mixed colours.

RegaLead Limited Columbus House I Altrincham Road Sharston I Manchester M22 9AF Telephone 0161 946 1164 Email sales@regalead.co.uk www.regalead.co.uk

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VOICE OF THE INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

VOICE OF THE INDUSTRY

What’s your opinion?

Reports have indicated that ‘a feel good factor’ in 2014 resulted in homeowners being more prepared to spend money on the home and other luxuries. The question is whether this will continue in 2015, so:

“Are you, as a company, expecting organic growth in 2015 or is it a matter of fighting for market share with price being the key?”

Shane Howells Managing Director, Shane Howells LTD

Paul Watts Director, GAP Home Improvements LTD

Jeremy Kemp Trade Counter Director, Padiham Glass LTD

To be totally honest I can’t see how 2015 is going to go.

We have a general election looming and with low oil prices, the main news channels are saying how this is going to reflect on decreasing pension plans.

In our area we are well known for selling quality products, with our main customers 55 years and older who have expendable income, so whether this changes things I can’t guess.

We enjoyed an increase of 22% turnover in 2014 from the previous year; largely due to our show site gaining momentum, coupled with a real focus on quality.

It’s a combination of the two really. The Trade Counter division of Padiham Glass primarily serves trade customers and we have seen their demand for frames increase steadily over the last year, which does show a growing confidence from consumers.

Our prices will probably remain the same because wages and products will more than likely increase this year so we will just have to see how things are going. We are currently very busy with orders from last year and the diary this year is filling up already.

What I have noticed over the years is if the weather is dry and warm customers are happier within themselves so tend to buy things, not necessarily essential items but improvements to what they have. When it’s dark, cold and wet everyone stays in their shell. So here’s hoping for a warm and dry start to the year to really get things going.

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In my opinion the market is still very much alive, and consumers are aware that ‘you get what you pay for’.

We are determined not to get into price wars with those simply wanting the lowest price, but rather justifying why our premium quality of both product and service will deliver on all promises made

Overall as a business we grew organically by about 10% in 2014, and we’ve forecast a similar level of growth for the coming 12 months as well but this has been helped along by the introduction of new products such as Pyrotherm Insulating Glass, new staff, new equipment and a restructure of our operations.

Of course, price is always a contributing factor to the growth of any business but I wouldn’t say it has been the ‘key factor’ in ours. For us, organic growth could only happen because we have been supported by the fantastic service and high quality products that we get from our suppliers, such as Glazerite.

David Townrow Director, Blueskywindows.co.uk LTD It’s a tough question as we all have no idea really of the economic climate and how precarious it is.

There are predictions the London market will slow and this will in turn slow everything else - including sales of windows. But I am optimistic and see a positive outlook on the future in the way my enquiries are still coming in and sales still going ahead.

Regarding price, we have never fought on these grounds - instead taking quality and product above this. 2014 turned out to be quite a boom with no price worries. I hope the industry realises price wars are no good for anyone and that they certainly damage the service and product the consumer gets.

Adeel Danish Director, WIN Designs LTD As a small to medium sized London-based double glazing installer, we have indeed felt the results of growing consumer confidence in recent months. In the south east particularly, we are finding many homeowners unable or unwilling to move and therefore are focusing on improving their existing properties.

Not only have we seen an increased demand for standard PVC windows, but also at the higher end of the market, i.e. timber and PVC sash windows, aluminium windows and folding sliding doors (which we order from top end suppliers such as Quickslide Ltd). We also feel more than ever that home owners are less concerned with price but more inclined to invest in quality products representing better value for money. In other words we are not experiencing people buying on ‘price’ but rather on quality. We are certainly optimistic and expect continued growth over the next year or two.

We are hearing similar from many of our local colleagues in the industry.

February 2015 | www.glassnews.co.uk

ECOBUILD PREVIEW

The UK’s Leading Glass & Glazing Newspaper

SYNSEAL ANTICIPATES ANOTHER SUCCESSFUL SHOW AT ECOBUILD Cheryl Zahorodnyj Director, Sashslide LTD Although we are a relatively new business still in our second year of trading, we have already found a gap in the market and happen to be achieving outstanding results. This we believe is down to A: Investment, B: Our great product, C: Research and knowledge.

Most importantly however, valuing each and every customer individually. This alone will only add to our organic growth.

Price must always be monitored. However, a service cannot only be based on price alone. It must go hand in hand with a quality product. At Sashslide we are fortunate enough to be working with such a product.

So having a business plan in place, constant market research and the most important factor, listening to what our customers want, is key.

We do have a more relaxed approach, which as a small business we wish to maintain. We find it works very well for us. We don’t want to capture a customer’s data first and foremost.

Is that gap in the market down to putting our customer first?

Our customers say: “We have come back to you because we like you.” We like to build up a good rapport with our customers. They also love the product, just as much as we do. Then the price, great quality at a great price.

We are expecting organic growth in 2015. We will be continuing to invest in the business so we can keep it moving forward.

Steve Hewgill Partner Weruwise Windows, Doors & Conservatories The British public are an unpredictable lot and no matter how hard you try to formulate a prediction for the future there are surprises along the way.

As a nation of weather obsessed beings we adapt to any climate change the weather throws at us, okay we complain about it being too wet or too hot but we adapt. The same can be said for our industry as we adapt to give the consumer what they need. Double or Triple glazing energy efficient products that make our utility bills lower, our homes more secure and the peace of mind that there is less maintenance on our homes, are all plus points.

The government by its energy efficiency regulations and compulsory new laws for our sector has made the industry over regulated and overpriced, especially as the consumer has to foot the extra costs of regulation and an extra 20% VAT added for the privilege are all negatives.

However this country’s population are all individuals that think and do what’s right for themselves and will spend on money saving items that they want. The Election this year will not affect the way people spend, it’s the budget that does that.

My feeling is that 2015 will show a modest growth on the 2014 gains but consumers will require added value in the products they buy. Price will not be an issue but quality workmanship and trust will be paramount. How many people buy a base model car and not opt for an upgrade pack when buying it?

Answer: not many. It is the same for our industry and the offer of optional items can at least be considered by the consumer, add these extras to your products as standard and everyone’s a winner.

www.glassnews.co.uk | February 2015

Synseal will be exhibiting for the third year in succession at this year’s Ecobuild, which is taking place at the ExCeL exhibition centre in London’s Docklands on 3rd-5th March.

The objective will be to demonstrate the diversity of Synseal group window and door product solutions with a focus on true innovation and also brand solutions following the recent acquisition of Sheerframe and Masterdor.

Featured at the show on stand N3000 will be Synseal’s latest WarmCore folding sliding door which incorporates a radically different product design approach to create a new high performance fenestration framing solution: “warm aluminium”. At the heart of WarmCore products is an innovative 3rd generation thermal break. The result is aluminium framing which is carefully dimensioned to provide an optimised 70mm front-toback overall depth for UK applications, while ensuring market-leading thermal performance thanks to the multi-chambered insulating core, offering unrivalled thermal performance with U-values as low as 1.4 W/ m2K using standard 28mm double glass or 1.0 W/m2K using 44m triple glass.

Also on display will be a Sheerframe 8000 fully reversible window manufactured from organic stabilised ead-free PVC-U profiles, a high specification Masterdor composite door and exclusive thermally-efficient Celsius performance glass.

Synseal’s exhibition team at Ecobuild 2015 will be headed up by the company’s two experienced commercial specification sales specialists: New Build Business Development Manager Bruce Manning and Fabricator Development Manager Brian Walker.

For further information contact Mark Schlotel on 01623 446207 or 07764 229694; email mark.schlotel@synseal.com.

“At the heart of WarmCore products is an innovative 3rd generation thermal break.”

READER ENQUIRY No: 0215/0077

Senior reveals new

developments at Ecobuild

Fenestration systems designer and manufacturer Senior Architectural Systems is gearing up to launch two brand new, innovative products at Ecobuild – the SF52 and Pure systems.

The SF52 system, which is fully compatible with Senior’s portfolio of windows and doors, offers visual consistency, helping any project achieve a uniformed appearance.

The system is capable of holding double or triple glazed units ranging from 24mm to 50mm in thickness via the use of various gaskets and thermal breaks.

SF52 has been carefully designed and developed to ensure that high aesthetics are equally matched by

consistent and reliable construction quality. Suitable for ground floor or high rise projects, full design support and technical back-up is available, while there are future plans for Building Information Modelling (BIM) compatibility.

Pure,meanwhile,is a brand new range of aluminium windows with an enhanced thermal barrier manufactured from expanded polyurethane, which gives superb thermal performance.

The thermal barriers’ inherent insulation properties ensure that heat loss is minimal, and overall U-Values are significantly reduced.When specified correctly, the Pure range can give U-Values as low as 0.8 W/ m2K uw for CEN Standard windows.

The fully-tested system meets current and exceeds future legislation and can be used in any setting, from commercial to domestic, education to healthcare, new build, refurbishment or retro fit.

READER ENQUIRY No: 0215/0078

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s ct cula y The Pearl Difference Our Complete Product Range: Windows • Casement • Tilt n Turn • Vertical Sliders Doors • Bi-Fold

Installer Benefits • Technical Support • Marketing Support

• Composite

• Customer Services

• Patio

• Outsourcing

• French

• Transport

• Residential

• Guarantees

Bi-fold Doors - Liniar Our Bi-fold doors are the first product of their kind to be considered a genuine alternative to an aluminium system.

Further attractive features of our amazing Bi-Fold Doors • Environmentally Friendly - 100% lead free

Slimmer Sight Lines Much more glass and loads of natural light, that’s the effect of our slimmer sight lines!

• 24mm low aluminium threshold option removes any trip hazard, meaning our doors are perfectly suited as an internal room divider. Optional threshold tray available, for wheelchair users.

Not for Keeps!

Through the use of Shootbolt locks, the doors are bolted into a stainless steel track, giving ultimate security. Hence, no Keeps required!

• Extensive colour choice and glazing options available.

Hidden Hardware Only hinge knuckles are visible when the door is closed.

• Stable

0215/0079

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February 2015 | www.glassnews.co.uk

NEW ADDITION!!

MANUFACTURERS OF THE LINIAR ENERGY SUITE & THE LINIAR PATIO PLUS

unlimited product choice for you, the installer...

Flush Sash Window - Liniar Pleasing to the Eye! The Flush Sash is designed to create the look of traditional timber joinery, incorporating our slimline sash, which allows the face of the sash to sit flush with an existing 70mm Energy Plus outer frame. Ultra-low maintenance with a traditional timber appearance.

• Choice of colours available within a quick turnaround period.

• 70mm system which takes a standard 28mm sealed unit.

Custom Made You can customise your flush sash windows with key-locking monkey tail handles and dummy stays, as well as choosing individual colour ranges to suit your build.

Energy Plus!

Energy Plus is a fantastic range of products, which benefit from being the most thermally efficient products of their type on the market. Their uniquely designed multi-chambered systems prevent cold air from the outside getting in and coupled to incredibly high performing double or triple glazed sealed units, they out perform the highest energy performance standards currently in existence.

Pearl Window Systems is one of the UK’s largest fabricators, offering a complete one-stop superstore for all your window, door and conservatory requirements. Try us once – stay forever!

Tel: www.glassnews.co.uk | February 2015

0800 014 2769 | Email: sales@pearlwindows.co.uk 49

CASE STUDY: CHIGWELL BI-FOLD DOORS & WINDOWS

The UK’s Leading Glass & Glazing Newspaper

BI-FOLD MANUFACTURER GETS

TRI-FOLD OUTPUT INCREASE

Chigwell Bi-fold Doors & Windows, which is based in Hainault, Essex has recently invested over £76,000 in capital equipment for its manufacturing facility, purchasing an SBZ 122 Profile Machining Centre from elumatec.

The company, which designs, manufactures and installs UPVC and aluminium doors and windows - including bi-fold doors - for domestic and commercial projects, bought this new machine to substantially increase their daily output capability and also improve the quality of the finished product.

Operations manager, Sunny Floyd, said: “We looked at the main suppliers of fabrication

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“Chigwell Bi-fold Doors & Windows is growing bigger by the day thanks to advertising at West Ham football ground and on local radio. To sustain this growth we needed to increase capacity and speed up workflow but without sacrificing the quality of the finish product.” machinery including elumatec, Wegoma and Emmegi before choosing to buy from elumatec. Our decision was influenced by the specification of their profile machining centres – the SBZ 122 gives us flexibly as well as the speed we required – and by elumatec’s reputation for making high quality, German engineered machines that can be maintained by their team of UK service engineers.

“Chigwell Bi-fold Doors & Windows is growing bigger by the day thanks to advertising at West Ham football ground and on local radio. To sustain this growth we needed to increase capacity and speed up workflow but without sacrificing the quality of the finish product. Before buying this machine we could

make two sets of bi-folding doors each day.

The SBZ 122 has enabled us to make a further three sets of bi-folding doors per day which equates to a £10,000 per day increase in turnover. Our profit margin on these additional three products is greater as the new machine saves the equivalent wages and associated costs of two people.

“The installation of this profile machining centre has proved so successful, and in such a short space of time, that we are already looking to buy a second fully automated machine from elumatec.”

Chigwell Bi-fold Doors & Windows’ managing director, Dean Floyd, also

established Chigwell Construction, the successful social housing refurbishment company, back in 1996. The company currently operates throughout London and the South-East and employs in excess of 187 staff. Accreditations include: FENSA, Staycool Glass, Trustmark, Secure by Design, ISO 9001:2008, CHAS, Constructionline and EXOR. READER ENQUIRY No: 0215/0080

February 2015 | www.glassnews.co.uk

0215/0081

www.glassnews.co.uk | February 2015

51

CASE STUDY: ORIGIN

The UK’s Leading Glass & Glazing Newspaper

A Riverside View

A £170,000 renovation has transformed this character build property into a beautiful four bedroom home with open planned living and stunning views overlooking the River Thames.

The property, situated in Purley on Thames, Berkshire, was renovated by Kevin Brown and his wife, who wanted to make the most of its riverside location.

The renovation, which has taken over three years to complete, includes replacing the original chunky wooden sliding doors, which let in draught and flooded around the seals, with bespoke aluminium bi-folding doors from Origin.

FACT FILE The Owners:

Mr and Mrs Brown, a couple from Berkshire.

The Location:

A four-bedroom detached house in Purley on Thames, Berkshire.

The Cost:

The couple spent approximately £170,000 refurbishing their home. This included the installation of 4 sets of Origin Bi-fold Doors costing £1000-1200 per door leaf, as well as Origin Windows and Blinds.

Kevin said: “I knew I wanted bi-folds because of the space they offer. I was drawn to the functionality and how you can open up and transform an entire space.”

area onto a balcony. These fitted apertures of 2965mm, again with each door leaf measuring 939mm by a standard height of 2126mm. The doors open up fully and connect to a gable window, allowing for maximum natural light to flood into the home.

Four set of bi-folds were installed in total.

Two sets of three door configurations were installed on the ground floor generating a seamless link between the living room and front garden removing the boundaries between inside and outside, which leads the eye right down to the riverfront. The doors were fitted into apertures of 2967mm and each door leaf measured 939mm by a standard height 2271mm.

The aluminium doors are powdercoated in anthracite grey to complement the dark, wooden beams in the house, but also fade into the background, drawing the eye to the spectacular view outside. The high grade powder coated finish of the doors removes the need for periodic painting and maintenance, while the hard wearing finish protects against scratches and colour fading, minimising the upkeep of the doors.

Upstairs, two further sets of bi-folds were installed, opening up the kitchen and dining

Each door section has its own long wheelbase solid aluminium carriage with four wheels that run inside a low threshold base concealed track, so with just a gentle push the Browns can create a whole new living space with their home. The homeowner undertook the renovation, working with Origin to ensure the roof was supported to create a frameless appearance both internally and externally when the doors are opened. The process from

“I knew I wanted bi-folds because of the space they offer. I was drawn to the functionality and how you can open up and transform an entire space.”

ordering the door to installation took four weeks thanks to Origin’s ‘Your Lead Time, Not Ours’ zero lead time service, meaning the couple were able to have the bi-fold doors delivered according to their timeframe.

by 865mm set, both finished in black with a secure by design Yale locking system. The Origin Window has a one week lead time, unrivalled within the glass and glazing industry.

Origin also supplied the windows for the project when the Brown’s found they could not find a window to match the high quality and style of Origin’s bi-fold door. Origin designed bespoke fixed pane windows in the home. In the living room downstairs, a two window set with a width of 2578mm by 1370mm, powder coated in Graphite Grey, has been installed to run on the wall adjacent to the bi-fold doors.

To complete the look, the Brown’s chose Origin’s electric roller blinds in Strata SPC Parchment and Perspective Grey fabric, each tailor made to fit the bi-fold doors perfectly and designed to reduce heat build-up in summer and heat loss in the winter.

A similar approach was taken in the kitchen, with Origin designing fixed floor-to-ceiling windows with a 2280mm width and 2260mm height, to match the bi-fold doors looking out onto the River Thames.

Origin introduced a new flush casement window system during the build and, following the launch, the couple installed two sets of Origin windows in their kitchen; a 2560mm by 870mm set and a 1685mm

The installation of Origin’s bi-fold doors, windows and blinds mean the couple is now able to enjoy to the fullest the gorgeous views the property offers overlooking the River Thames.

In addition to maximising their living space, the Browns have attractively redecorated throughout including the master bedroom, en-suite and dressing room and one of the bathrooms, whilst also renovating the garage block and front garden.

For further information, please visit www.origin-global.com.

READER ENQUIRY No: 0215/0082

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February 2015 | www.glassnews.co.uk

WHY DECEUNINCK? Committed to helping us grow “Deceuninck has a clear direction, is extremely supportive and has a great team. They work with us.

It’s a true partnership. There’s no fluff on Deceuninck” Tanya Clarke Managing Director, Welglaze 01763 271811 www.welglaze.co.uk

Building your brand, builds ours 0215/0083

Call Sales Director Rob McGlennon 07818 383 385 www.WhyDeceuninck.com Follow @DeceuninckUK www.glassnews.co.uk | February 2015 Tanya Clarke ad Glass News.indd 1

53 1/27/2015 9:32:00 AM

DOORS

The UK’s Leading Glass & Glazing Newspaper

ROCAL’S

Introducing the TradeLocks

Composite door manufacturer Rocal, are the latest company to embrace the CoolSkin® technology from 3D Laminates, the laminated door skin experts whose products have been tested to the extreme right across Europe.

UAP Tradelocks have designed and recently launched a brand new kit for those people who need to gain lawful access to a domestic property, or those who are just starting out in the locksmith trade.

composite door? All of these factors will alter the way in which you carry out a task, and the tools you use.”

With simple-to-follow, step-by-step instructions, the UAP TradeLocks uPVC Door Opening Kit allows new locksmiths to easily work out the most efficient way in which to enter a building, with minimal disruption.

• The Cylinder Snapper Bar: This is a high-quality snapper bar, which has been designed for oval profile and euro profile cylinders. This particular snapper bar is effective on any type of cylinder which protrudes more than 6mm from the handle. Nowadays, most cylinders do not overhang the handle by more than 3mm, which means that usage of the snapper is limited to snapping cylinders once the handles are removed.

ENDURANCE IN 3D uPVC Door Opening Kit

ENDURANCE® SOLID & SECURE BRANDING EXTENDS TO DEDICATED FLEET Rocal, the manufacturer of Endurance solid and secure composite doors is celebrating 21 years in business and has heavily invested in extending its superb range of door designs.

Supporting the team’s efforts is the new Endurance® Solid & Secure branding across the range which includes new livery to their fleet of Mercedes Sprinters.

Drew Fraser, Rocal’s Transport Manager noted “We are hugely excited to unveil the newly branded fleet. These vehicles represent our commitment to the Endurance brand, and we are delighted with the results of the new livery. Having our vans wrapped with the new Endurance artwork has given the brand excellent presence on the road.”

“All employees at Rocal are extremely proud of our products and we are delighted to showcase some of our vast array of doors now on the exterior of our vans. The new vehicles will be seen on roads nationally five days a week.”

The latest composite door developments are seeing companies such as Rocal switching to a PVC CoolSkin® exterior rather than the dated hot stamp foil finishes and the first generation GRP based door slabs. The new Endurance® solid and secure composite doors are manufactured

by Rocal, a company with a 21 year pedigree in the composite door sector, operating from North Lincolnshire with an 85 strong workforce.

The Endurance® solid and secure door is unique in that it’s constructed with a solid laminated veneered core, which offers strength and stability to the door set. Within the range, Rocal can boast 14 door colours with 8 matching outer frames, along with a large range of lock options from standard multipoint to keyless locking. The door sets are distributed nationwide to trade fabricators, installers, local authorities and builders, including their FD30 fire door sets.

During the course of 2015, Rocal will be launching their Endurance® solid and secure branding, which backs up the adoption of the new CoolSkin® based doors and will include a new 64 page brochure and new website. There will also be additional point of sales items, specifically designed to help support their customer base in promoting Endurance® solid and secure composite doors.

Stephen Nadin, managing director of Rocal comments: ‘It’s important for us to offer technically the best products and the CoolSkin® technology that our new Endurance® composite doors utilises, provides for this claim. There’s no foam in our doors, they are solid, proven and highly desirable.’

Mark Lofthouse, managing director of 3D Laminates concludes: ‘It’s great to see established manufacturers adopting our CoolSkin® product, as it’s proven right across Europe in a number of applications. We believe the days of GRP slabs and hot stamp foiling are numbered, as they are a legacy of previous decades.’

For information on 3D Laminates, go to www.3dlaminates.com, e-mail info@3d-laminates.com or phone 01535 603007. For information on Rocal’s new Endurance® solid and secure door sets go to www.endurancedoors.co.uk, e-mail: sales@ endurancedoors.co.uk or call 01652 659259.

Drew stated “Endurance solid and secure composite doors are manufactured using a solid slab of laminated veneered lumber creating the most stable and robust composite door manufactured in the UK.” “To insure the doors arrive to our customers on time and in one piece we have invested in our own fleet of vehicles and a great team of drivers.”

Tel: 01652 659259 READER ENQUIRY No: 0215/0084

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From left to right: Vince Richardson, technical director of 3D Laminates with Stephen Nadin, managing director of Rocal.

READER ENQUIRY No: 0215/0085

Kevin Pritchard, Tradelocks Manager, explains, “The kit has been specifically designed to gain entry into both newer composite door types, as well as uPVC doors, but can also be used on other doors that use Euro Cylinders-including highersecurity PAS24 doors. The objective is simple-to gain quick access to a property with as little damage to the actual door as possible. The perfect situation is to have zero damage to the door, the hardware or the lock-but unless you practice, this will be highly unlikely.”

The UAP TradeLocks uPVC Door Opening Kit has been designed specifically to limit any damage to the door itself, which is the expensive part, and instead damage the cylinder and outer handle, if necessary.

Kevin continues, “You will need to decide what you are facing, and get an idea of what has happened, before undertaking any tasks. It may be as simple as your customer has mislaid their keys or even locked themselves out. Alternatively, it could be a jammed locking mechanism. You need to know what type of door you are dealing with, and then determine how you are going to go about resolving the issue. Is it a uPVC Patio Door? Is it a uPVC Door and Frame? Is it a wooden or a

The UAP TradeLocks uPVC Door Opening Kit is versatile, multifunctional and designed for longevity and effectiveness, so you will discover that it comes in very handy when you need to complete tasks quickly and efficiently. It comprises of all the tools you will need to open a uPVC door including:

• Door Spreader: The door spreader looks very much like a spade, but has been designed instead to move uPVC profile enough in a vertical or horizontal direction in order to bypass the locking system on uPVC-style doors. The chamfered edge of the tool means that you can lever back door seals without causing any damage.

• Door Air Wedge: The air wedge is designed to work in conjunction with the door spreader to successfully open uPVC doors and windows-and safely prevent the door from springing back. It comes complete with a handy, easy-to-operate air pump.

• Handle Drill Point Template: This clever device has been manufactured to identify the fixing points on both short and long back plate style door handles. It has also been designed to offer some glow in dark lighting, which will enable you to locate the drill

point in total darkness.

The handle drill point template also removes the requirement to balance a torch under your chin, so you have total freedom of movement.

• Cylinder Cam Turner: This black plastic gadget can be inserted straight into the lock once you have snapped the cylinder to turn the door bolt.

• Spindle Handle: This spindle handle is inserted into the spindle slot so that it acts as a replacement for the removed handle. This will allow the spindle to be elevated up, enabling the door bolt to be turned with ease using the Cam Turner.

• Coach Bolts: These are used to tightly secure the property if you have damaged and then removed the original outer door handle.

The bolts give up to permanent security to the handle and also provide ample time to get a new handle ordered if you do not have one immediately to hand.

Kevin concludes, “We have recently made an educational and informative video [https://www.youtube.com/ watch?v=uEwp_4C5sXI” https://www.youtube.com/ watch?v=uEwp_4C5sXI] which explains in detail how to operate each piece of equipment effectively, so that you get the most out of this fantastic uPVC Door Opening Kit!” The UAP TradeLocks uPVC Door Opening Kit is just one of hundreds of tools for lawful openings of buildings, safes and cars available from Tradelocks.

For more details please visit www.tradelocks.co.uk.

READER ENQUIRY No: 0215/0086

February 2015 | www.glassnews.co.uk

0215/0087

www.glassnews.co.uk | February 2015

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DOORS

The UK’s Leading Glass & Glazing Newspaper

Endurance 4 new suites Solid & Secure on DoorComposite Doors Stop doors from Rocal Contemporary Hardware

Rocal, the manufacturer of UK-made solid core composite doors is predicting a growth in sales of its Endurance Solid & Secure range in 2015 and is introducing a number of customer support initiatives to help the process along.

Rocal enter their 22nd year in business with the launch of eye-catching new branding, which will be accompanied by a brand new 64 page full colour brochure, a dedicated Endurance Solid & Secure website and a host of other items to support the company’s customers.

Rocal advise that the Endurance Solid & Secure door is unique in that it features a 48mm solid core of resin bonded laminated veneer lumber that, combined with a 72mm fully reinforced PVCu frame, provides excellent strength and stability to the door set. The range has been successfully tested to PAS23/24 and is approved by Secured by Design.

Customers are able to choose from 21 door styles in 14 colours and 8 outer frame finishes.

There are 10 glass styles and a choice of locking options from standard multipoint to the Yale Keyfree electronic lock. Stable and French door options are also available.

Four new suites of contemporary hardware are available on Door-Stop doors from January.

Door-Stop is launching four new contemporary hardware suites for its composite doors, available from January 2015.

The new furniture includes Classic round central doorknobs, Long Bar and Bow handles as well as a striking Square option. Matching door knockers and letterplates are available for each suite, and all the furniture is made from brushed stainless steel. To complete the look, a smooth Satin Glass option is also now available, at no extra cost.

“It’s a very comprehensive offering,” explains Patrick Dean, Door-Stop’s Sales and Marketing Manager. “The Long Bar and Bow handles are perfect for modern houses, while the Classic central knob works just as well on period properties.

The new hardware allows our customers to offer homeowners something that will really make their property stand out.”

Commercial Manager Correne Bratley advises ‘We’re very excited about the prospects for Endurance Solid & Secure going into 2015 and beyond. We’re expecting an increase in orders as we attract new customers and our existing clients get busier. We have the flexibility and capacity to cope easily with an upturn in demand, though, as the doors themselves are made in the UK, and we work with great suppliers who we can rely on. For example, much of the hardware, including hinges, handles, security profile cylinders and Keyfree are supplied by VBH. They offer a regular delivery schedule and have the stock levels and logistics to supply at short notice if required. Simon Eshelby is the face of VBH for Rocal, and he’s always available to answer any hardware-related questions that may come up.

‘Reliability, quality and innovation are key factors in the success of Endurance Solid & Secure and that’s precisely what we offer our customers.’

Call Sales on 01652 659259 for further information on Endurance Solid & Secure doors or visit the new website at www. endurancedoors.co.uk.

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20 years in business One of the UK’s leading composite door and uPVC panel manufacturers in running a special promotion to celebrate 20 years of successful trading.

Every month throughout 2015 Merseyside based Vista will be giving away a free XtremeDoor to two lucky customers that have ordered online. One regular Vista customer will receive the prize and one new customer – both of which will be chosen at random on the 20th of each month.

Managing director Keith Sadler comments: “As part of our 20 year celebrations we wanted to reward our customers for their loyalty and thought there’s no better way than to give away a free composite door. The competition is a bit of fun and gives us an opportunity to thank existing customers for their business and encourage new ones to give us a try. We’re delighted to reach this 20 year milestone and the competition is part of our strategy to spread the word in an interesting way.”

Vista was established in 1995 with a mission to supply quality door products to the trade, local authority and retail markets.

The company grew at a rapid rate and today operates from a modern 50,000 square foot factory and employs over 100 staff, making them one of the biggest composite door and uPVC panel manufacturers in the UK.

Each suite will be made available one week after the other, with the launch dates for each announced on Door-Stop’s Twitter profile @doorstopdoors and LinkedIn company page.

READER ENQUIRY No: 0215/0088

Special composite door promotion to celebrate

READER ENQUIRY No: 0215/0089

The free product on offer through this competition is XtremeDoor, the high performance composite door that has taken

“Thanks to its uPVC edgeband and foam filled Nan Ya slab, XtremeDoor is 19% more thermally efficient than a timber door and 17% more thermally efficient than a solid timber core composite door. It is available in any RAL colour, has a five point lock, triple sealed outerframe, 3x3 way adjustable hinge, making it the most highly specified door in its price range.” the industry by storm. Thanks to its uPVC edgeband and foam filled Nan Ya slab, XtremeDoor is 19% more thermally efficient than a timber door and 17% more thermally efficient than a solid timber core composite door. It is available in any RAL colour, has a five point lock, triple sealed outerframe, 3x3 way adjustable hinge, making it the most highly specified door in its price range. Vista offer a 10 year guarantee on our composite doors– meaning they’ve been around twice as long as their first ever guarantee.

To be in with a chance of winning an XtremeDoor, simply contact Vista and you will receive a unique password to log-in to the online ordering system. You must then place your order and you will be automatically entered into the draw. Vista will announce January’s winner on their website and you can follow regular updates through twitter using the hashtag #XtremeDoorWinner.

For more information call 01516081423 or visit www.vistapanels.co.uk.

READER ENQUIRY No: 0215/0090

February 2015 | www.glassnews.co.uk

0215/0091

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59

DOORS

The UK’s Leading Glass & Glazing Newspaper

YWC Group’s low threshold French Door passes the test for security and accessibility Halo fabricator YWC Group has announced successful BSI testing and accreditation for its mobility threshold Secured by Design French door.

The project brought together technicallyadvanced Halo profile with the input of leading threshold manufacturer Stormguard and global window security experts Avantis Hardware Ltd. to create a doorset that complies with all current BSI criteria while providing unhindered floor-level access crucial for wheelchair users and people with mobility difficulties. YWC Group Director Kevin Taylor initiated the project which he envisages as one of many collaborative

developments between the three respective stakeholders. YWC’s Technical and Quality Manager, Bill Hellewell and Production Manager, Dave Pullen were also instrumental in the venture, from the point of concept through to delivering the final product for BSI testing. The company was confident the door would pass all four tests it was entered for including PAS 24:2012 Enhanced Security Performance - having administered stringent in-house testing beforehand.

YWC chose Halo’s versatile System 10 profile as the basis for the doorset – a product that is widely used for a range of window and door applications due to its already-impressive thermal insulation, noise reduction and security credentials. The profile features an additional chamber, allowing for galvanised steel inserts to provide extra strength and

rigidity, while a secondary seal on the beading offers improved weatherproofing. With a WER ‘A’-rating as standard, the Halo profile was a natural choice for the project.

Colin Torley, Sales and Marketing Director for The VEKA UK Group commented: “We’re delighted that YWC have used Halo profile to such good effect and would like to congratulate them on their impressive technical feat and a very worthwhile achievement to boot.”

Pairing Halo profile with Avantis Hardware Ltd.’s market-leading multi-point lock and Stormguard’s Proline Part M aluminium threshold, YWC Group has orchestrated a formidable package that obviates the compromises traditionally associated with low thresholds.

Tel: 01282 716611 www.halo-uk.com READER ENQUIRY No: 0215/0093

MORE BENDS, ARCHES AND RAKES THAN EVER BEFORE

PANELS RISE FOR SECOND YEAR AT HURST PLASTICS

Universal Arches has grown significantly in the last 5 years and with an estimated 65% of the bending sector, they now estimate that the market as a whole has doubled in this period.

Hurst Plastics has reported another healthy year of trading across all its door product groups.

The market statistics seem quite incredible against a backdrop of modest performance elsewhere in the various segments of the glazing industry and

with several small bending companies falling by the wayside in recent years. Yet new commercial projects are now becoming a reality as several Victorian mills are being fully refurbished with shaped frames, as the recent project between Dempsey Dyer and Universal Arches shows. Indeed this was rewarded when they became a finalist in the Commercial Project of the Year at the recent G-Awards.

While Universal Arches invested heavily in computer hardware in 2014, in 2015 it will be a complete overhaul of the software systems that will be carried out and the new IT solutions will streamline the administration processes

and procedures. By the end of the year it is planned that the new system will even allow for delivery dates and times to be texted directly to customers via SMS. With existing production capacity of 65 individual frames now currently fully utilised, plans are now in place to raise this to 100 frames a day. With the premises now wholly owned, work is already underway to improve workflow within the manufacturing floor space.

Leon Day, managing director of Universal Arches commented: ‘The last 5 years have been incredible in terms of growth for us and the sector as a whole.

Installations companies and now commercial installers are now far more confident in the products we make and are eager to be involved in the replacement of old timber shaped frames.

He continues: ‘I firmly believe that the bending sector has now woken up to the opportunities for replacements of all shapes and we also expect for sales of fully glazed products to rise.’

For further information Universal Arches log on to www.universalarches.com, call the sales office on 01744 612844 or follow them on Twitter @universalarches.

READER ENQUIRY No: 0215/0094

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Interestingly, sales of the Hull-based firm’s door panels were up by nearly 4% in 2014, indicating that there is still a market for them, despite the growing popularity of composite doors.

Mark Atkinson, Hurst Plastics’ Sales and Marketing Director, says: “Last year was a great year for us in sales of both panels and composite doors. Composite door sales grew by some 14%, which was extremely encouraging, but we also saw a healthy performance in door panels for the second consecutive year with sales rising by 4% on the previous year. The door panel may indeed be a mature product, but there is still plenty of demand for it.”

Hurst now manufactures on average 2,000 panels a week and believes that customers have increased their panel spend because

the company has continued to invest in developing its range to introduce bespoke new styles and colours. Hurst offers an exclusive collection of triple glazed designs and an extensive range of colours - five woodgrains, plus around 12 foiled finishes as standard - including Anthracite Grey and Chartwell Green, which are growing in popularity.

Mark adds: “Regardless of product group, it’s vital to offer variety and exclusivity to help installers differentiate themselves from their competitors. Hurst, for instance, is the only door panel supplier to offer a digital glass printing service so installers can create a completely bespoke glass design for a customer’s front door. Sales of these units have steadily risen as homeowners realise that they’re no longer restricted to the standard glass designs which are widely offered on panel doors. In addition, a totally bespoke range of triple glazed panel options add to that differentiation and mirror the popularity of the triple glazed bevel units seen in composite doors.”

Hurst Plastics supplies one of the widest ranges of door panels in the industry and has also seen rapid growth for its Modern Collection of contemporary styled door panels, which can be personalised to suit individual requirements. Hurst recently supplied five sets of double doors from the Modern Collection to a customer in the North West. The doors were created to the customer’s own particular specification and incorporated a bespoke flat panel design with a modern stainless steel trim and glass units, hand crafted in Hurst’s glass workshop.

Hurst’s collection of door panels features in its recently revamped 24 page brochure – The Definitive Collection. The brochure is available to download from Hurst Plastics’ new website – www.hurst-plastics.co.uk.

READER ENQUIRY No: 0215/0095

February 2015 | www.glassnews.co.uk

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: John Campbell Quickslide Limited, Brighouse John Campbell is a German-born driver for popular North Yorkshire fabricator Quickslide. A fan of Formula 1, with less of a passion for football, he’s the former army infantryman who goes above and beyond for his customers, loves a cuppa and has the upmost respect for company Chairman Adrian Barraclough.

It’s all about you Where were you born and live, currently...

I’ve been around the block a bit. I was born in Rintel, Germany and lived there for five years until I moved to England. Since moving to the UK I’ve lived in Newcastle, Durham, Cornwall and, finally, I settled in Brighouse some14 years ago.

Your education and the subject or activity in which you excelled…

I studied at GCSE level at Rastrick High School where my favourite subject was Design Technology, more specifically Joinery.

Your favourite sports or interests…

I’m a big motorsports fan! Formula 1 is something I’ve always loved. Unfortunately (to most) I am one of the few who hate football. Boooooooo, I know. Oh well, you can’t win them all. As far as my interests go, I really enjoy DIY and being that I have a 200ft garden I think it’s fair to say that I enjoy a spot of gardening.

Your biggest regret in life…

Probably my biggest regret is not moving to Canada when I had the chance. I was given the opportunity to move there to work as a joiner 14 years ago. Instead I ended up in Brighouse.

Someone or something that inspires you…

Honestly? I’d have to say that Adrian Barraclough (Quickslide’s Chairman) is pretty high up on that list. I couldn’t specifically tell you why, he’s just a decent bloke who sees everyone right. I respect that. I’d have to include my daughters too.

The temptation you can’t resist…

Ha ha! I’m going to have to be cheeky and say women. Need I say anymore?

your career When and how you joined this industry…

I’ve been at Quickslide for three years now. I previously worked for my brother’s haulage business until I went into agency work. I ended up covering a shift for a Quickslide driver who was on holiday and then I ended up getting picked up full-time.

“I love getting to know the customers I deliver to and taking customer service to another level.”

A particular ambition…

because the lorries I drive are always left so clean and shiny.

The way you want to be remembered…

The talent you would like to enhance…

The job you do in 25 words…

I really want to get my HGV licence so I can continue to improve my driving skills.

I drive. It’s thoroughly enjoyable meeting new people and seeing building projects in progress. I love being invited in for a brew on a cold day.

and your future

Your greatest achievement…

I was in the army for nine years, the mortars, as an infantryman.

The mistake you’d like to correct…

What you would like to do if you weren’t in the industry…

I would have stayed in the army. I really enjoyed that part of my life.

Moving back abroad is something I’d love to do. I’m not sure what I would do for work when I’m over there: hopefully nothing if I had my way!

That’s an easy question to answer. Happy and smiley! According to the boys at Quickslide, I’m pretty popular with the customers. I like being considered an integral part of the team. It’s important to be more than just a van driver, I’m essentially a sales rep for the company. I love getting to know the customers I deliver to and taking customer service to another level. So, besides being happy and smiley I’d like to be remembered as someone good at their job and respected for going above and beyond.

Not so much a mistake, more like a personal issue. I’d like to correct my severe OCD. I cannot stand mess. Everything always has to be clean. Some say Quickslide hired me

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk.

62

February 2015 | www.glassnews.co.uk

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63

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

KAT SET TO EXHIBIT AT

LONDON BUILD 2015

KAT are delighted to announce they will be exhibiting at London Build 2015. The product development plan at KAT is very exciting and where better in 2015 to showcase KAT’s industry leading product portfolio which includes Aluminium, Timber and PVCu? London Build 2015 will be held over 2 days, June 18th and 19th, at the o2 arena and is set to welcome hundreds of exhibitors and thousands of visitors alike from all over the UK. The UK construction economy looks set for high levels of overall growth and London and the South East are expected to be at the head of

Life Engineered the curve. Exceptional levels of foreign investment and a domestic economy which is getting consistently stronger are leading to large increases of domestic and commercial construction projects across London and the wider UK. January 2015 has seen the launch of KAT MAYFAIR, a fully mechanically jointed vertical sliding box sash window and will be quickly followed by a stream of further developments from the KAT stable of products, many of which will be on show at the exhibition.

Chris Powell, KAT’s Commercial Director says, ‘it’s amazing for a door and window manufacturer founded in Cheshire that in 2014, 37% of KAT sales were in London and the Home

“It’s amazing for a door and window manufacturer founded in Cheshire that in 2014, 37% of KAT sales were in London and the Home Counties. As well as our three manufacturing plants in Cheshire, we have set up a manufacturing base in Newhaven to further service the south eastern region. We are very excited to be exhibiting at London Build, come and see us on stand E20.”

“KAT are the only UK manufacturer to produce industry leading product from all three of the major material systems, Aluminium, PVCu and Timber.”

Counties. As well as our three manufacturing plants in Cheshire, we have set up a manufacturing base in Newhaven to further service the south eastern region.

We are very excited to be exhibiting at London Build, come and see us on stand E20.’

KAT are the only UK manufacturer to produce industry leading product from all three of the major material systems, Aluminium, PVCu and Timber, so whether the project requirement is for bifolding doors, sliding patio doors, residential entrance doors, box sash windows or flush casement windows, KAT can certainly offer a solution.

If you would like more information on London Build or any of KAT’s product ranges, please call KAT, one of the customer service team will be on hand to help. KAT has manufacturing facilities in Macclesfield, Hazel Grove and Newhaven and 5 showrooms nationwide.

For more information contact KAT on 01625 439666, enquiries@katuk. co.uk, www.katuk.co.uk.

GGF LAUNCHES NEW ACOUSTICS PUBLICATION The GGF has released a new publication entitled “Acoustics - How glazing can help reduce noise”.

The new document offers excellent guidance to homeowners and the industry on the complex subject, of how the installation of suitable glazing can help reduce noise entering the home.

It may seem obvious, but the new publication defines exactly what noise is and how it materialises in its many forms. The new leaflet, explains how for example how having replacement or secondary glazing windows installed can potentially reduce airborne noise.

The Acoustics booklet also emphasizes that simply replacing or upgrading the glazed elements of a property may not provide a single solution to noise. The leaflet explains that reducing noise

levels is often dependent on how noise is entering the home, the source of the noise and the type of property it is affecting.

The publication also outlines key factors to be considered when installing glazing to reduce noise such as; the types and thicknesses of glass, the size of air gaps between the panes of either a double or triple glazed window or secondary glazing system as well as covering the importance of good installation.

Giles Willson, GGF Deputy Chief Executive and Director of Technical Affairs comments “It is pleasing to see this publication released after all the hard work and expertise the GGF Technical team and our Members have contributed to its production. This new information booklet is designed not just to educate homeowners but also to help our Members handle

homeowners’ perceptions and expectations on glazing and how it can help noise reduction. It is a worthy addition to the GGF Technical Library.”

A printed copy of this publication has been sent to all GGF Members and an electronic PDF version is now available for download from the GGF website publications section. To download please click link below: http://www. ggf.org.uk/publication/ acoustics_how_glazing_can_ help_reduce_noise_entering_ the_home.

READER ENQUIRY No: 0215/0102

NEW MACHINES LAUNCHED IN SWABIAN STYLE Back from the Bau, the world’s leading trade fair for architecture, materials and systems, Phil Heavey, managing director of elumatec UK, gives his view on the show and the new machines elumatec launched there.

“If you haven’t ever been it’s difficult to comprehend the scale of Bau – it’s huge!

Seriously, it’s an enormous show - 180,000 square metres of exhibition space in seventeen halls. And it’s full – full of stands which are booked up years in advance, and full of people – over 235,000 attended this year. Companies familiar to the UK market were exhibiting: they included Kawneer, Reynaers and Schüco. elumatec launched two new machines at the Show. The SBZ 628, a cutting and machining centre designed for working aluminium, attracted a lot of interest. It is targeted at fabricators working large sections. The 360 degree orientation will machine a whole bar length before cutting it into the programmed component lengths. There will be a video of it in action on elumatec’s YouTube channel.

The prototype of our second new machine, an all-new fully automated profile-machining centre, got a lot of attention. Feedback from visitors to Bau and elumatec’s worldwide team of engineers will help influence the final version.

“The number of people visiting Bau clearly shows there is confidence in the industry

and in their countries’ economies. elumatec’s stand was busy throughout with fabricators from across Europe, China, the USA and Australasia. I left the Show before it closed so sadly I missed out on elumatec’s ‘stand party’ hosted for our worldwide customers and corporate partners. I hear it was a great evening – relaxed but business-like. Our stand parties reflect our German heritage; we have a live band and traditional Swabian food and drink. Swabia is a cultural, historic and linguistic region in southwestern Germany.”

Bau ran from January 19 to 24 at the Messe München exhibition centre. There were 2,000 exhibitors from more than 40 countries and over 235,000 visitors.

For more details about elumatec’s range of machines telephone 01908 580800 or email sales@elumatec.co.uk. www.elumatec.co.uk

Life Engineered.

READER ENQUIRY No: 0215/0101

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READER ENQUIRY No: 0215/0103

February 2015 | www.glassnews.co.uk

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65

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Direct mail still

Glazerite Directors (L to R) Jason Thompson, John Hewitt and Mike Johnson.

in the lead

Ten years ago direct mail was arguably the most popular lead generation marketing method.

It’s personal, demands to be opened and can communicate a sales message quickly and succinctly. But with the rise of the internet, the number of businesses using direct mail to target potential customers has dropped, with much of that budget being spent on online marketing. However, with recent research from Royal Mail concluding that 83% of people believe direct mail to be easier to consume than e-mail, are businesses missing a trick by ignoring direct mail?

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The study also found that 92% of all direct mail is being opened, and 48% of adults in the UK are taking action after receiving it, proving that direct mail still remains the marketing channel with the highest conversion rate and lowest cost-per-lead ratio.

Sean Scott of Purplex Marketing, the full-service agency that created GoSend. it, the revolutionary lead generation service for installers, commented: “This is happening despite the convenience and constant presence of the online in our day-to-day lives, or perhaps because of it. Bombarding people with digital media has a cost: the message is diluted.

“Direct mail has the undisputed advantage that it engages with potential customers on a more personal level, and installers have the guarantee that their message won’t pass unnoticed. With most internet leads, the installer

has no idea about their quality, whereas leads generated via direct mail deliver qualified customers who know they want to buy windows and doors and are ready to make the purchase.”

customers to see the quality of their work and generating trust. Prices start at £1 per card, including expertly designed and written templates, printing and postage.

GoSend.it is an innovative service that uses advanced online software technology and consumer data profiling from a database of 29 million UK addresses to identify and target the relevant properties.

Sean added: “Thanks to our database, installers can target homes around a project they delivered, allowing potential

“With 79% of the UK adults that respond to direct mail approaches taking immediate action, GoSend. it can help installers generate leads of the highest possible quality”, concluded Sean.

The service can be accessed at www.gosend. it, where installers will find professionally designed drop cards with prices starting at just £1/card, including postage.

READER ENQUIRY No: 0215/0105

66

Wellingborough based trade fabricator Glazerite celebrates 15 years in business in February with an impressive record of showing uninterrupted, year-on-year growth averaging 20% per annum.

VEKA’s largest trade fabricator and a keen proponent of the consumer marketing organisation Network Veka, Glazerite was founded by John Hewitt and Jason Thompson in February 2000 with the simple yet ambitious plan to become the best manufacturer of PVC-U windows, doors and conservatories to the trade in the UK. And whilst this credo is a difficult one to quantify, the company’s growth in sales would indicate they are getting things right.

First year sales in 2000 were £944,682 and have risen continuously without missing a beat ever since, despite the difficult years of the country’s most recent recession. Recent growth has been especially strong, with 2013 sales of just less than £18 million likely to be topped in 2015 with sales of £25 million, an increase of 40%.

When asked what the company’s secret is John Hewitt said: “We simply provide our customers with what they want, when they want it. New products and continual re-

investment of profits into plant, machinery & staff have helped us continue to achieve significant growth. We have a strong team and a long-standing workforce, which has been complimented in the past 2 years with a significant recruitment drive to assist them.

We are genuinely in the strongest position we have ever been.

“There have been growing pains along the way of course but we have come out the other side fitter & stronger as a company and are genuinely looking forward to the next few years.”

Milestones along the way include the acquisition of what became the company’s North West Division and the setting up of a trade counter in Bristol, which combined with the company’s central UK head office location in Northamptonshire gives the company true national sales and distribution status.

“Of course,” added John, “our customers are at the centre of this. We have a loyal customer base, many of whom have become friends over the years and our thanks are extended to them. Excellent relationships with our suppliers ensure that we are able to continuously refresh our product range which in turn helps our customers keep sharp and competitive.” www.glazeritewindows.co.uk READER ENQUIRY No: 0215/0106

February 2015 | www.glassnews.co.uk

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www.glassnews.co.uk | February 2015

67

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Purplex to create 25 new marketing & technology jobs

Herts Bifolds

update their

bifold

door

software Andrew Scott.

James Lee.

GGF PLEASED WITH PROGRESS ON UNIVERSAL CREDIT DEVELOPMENTS Over the last 12 months, the GGF has been working steadily with the Department of Work and Pensions (DWP) on Universal Credit and the benefits it brings to employers.

Following these ongoing discussions, DWP has released news of two key developments to inform employers understand Universal Credit and to take full advantage of its benefits.

Nigel Rees, GGF Group Chief Executive raised the issue of, ensuring companies are well informed of the benefits of Universal Credit with Lord Freud, Minister for Welfare Reform, at a Roundtable Discussion in early November 2014.

It was mentioned that online guidance documents were being developed and the GGF is pleased that the information is now available online.

Nigel Rees, GGF Group Chief Executive commented “We were pleased to take part in the roundtable discussion with Lord Freud last November. As Universal Credit expands across the UK in 2015, an increasing number of businesses will come into contact with those on Universal Credit and this online information and toolkit will help employers get information of this new benefit.”

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“As Universal Credit expands across the UK in 2015, an increasing number of businesses will come into contact with those on Universal Credit and this online information and toolkit will help employers get information of this new benefit.”

Universal Credit Question & Answer (Q&A) Online Documents To read the Q&A documents please click the link: https://www.gov.uk/government/ publications/universal-credit-and-employersfrequently-asked-questions.

Universal Credit Partner Online Toolkit In addition to the Q&A documents, all Employers can access the Universal Credit Partner Toolkit which contains addition information. To use this toolkit please click on the link: https://www. gov.uk/government/collections/universalcredit-toolkit-for-partner-organisations.

Following the GGF’s input, Lord Freud’s office wrote to thank the Federation for its recent contribution to these new developments.

To find out more about Universal Credit please click on the link: https://www.gov.uk/ universal-credit.

READER ENQUIRY No: 0215/0108

Purplex Marketing, which specialises in the window industry, has announced major expansion plans and the creation of 25 new, highly skilled jobs.

The firm, which employed 16 additional staff in 2014, is a fullservice PR, marketing and digital agency with clients across the UK and Europe.

“The newly created roles include web design, online marketing, branding and advertising, public relations and video production.”

The newly created roles include web design, online marketing, branding and advertising, public relations and video production.

Managing Director Andrew Scott commented; “Purplex continues to deliver transformational results for clients, whether it’s building a stronger local presence or an international brand. Our teams work across both traditional and online channels to deliver maximum results and I am delighted that we have entered the next phase of growth.”

Purplex was started by Scott in 2004 and has averaged 45% year-on-year growth, even during the recession. Today the firm employs over 40 staff based at Purplex HQ located just outside Bristol.

“The new positions will provide more resources and strengthen our existing services, and will really benefit our clients.

But we’re adding new services too, such as video production, high-end photography and app development all in response to client demand”. www.purplexmarketing.co.uk READER ENQUIRY No: 0215/0109

Herts Bifolds, based in St Albans, concentrate on the upper end of the retail market and supply bifolding doors, roof lanterns and composite doors.

Some years ago they purchased Windowlink’s FocusPlus software to price and quote for bifold doors but some time later were persuaded by another software company to engage them to write a bespoke system for them. This took far longer than expected and the end result was somewhat limited.

Graham Smith and Neil Green of G & N contacted Giles Hayhurst from Bradley Giles as he had set up the original FocusPlus package. Within a couple of days the system was efficiently producing professional estimates, order confirmations and invoices.

“We were astounded at the speed that it all came together”, commented Graham, “and we look forward to adding extra products as soon as possible.”

At present, after just four days, the system prices Origin, Schuco and Kloeber timber bifolds.

Neil commented; “We were really impressed with how quickly the software came together and also with the speed of operation – it’s much quicker than our old system and has cost us a fraction of the price, the next step will be adding our windows and composite doors”.

“I concentrate on getting the best out of Windowlink software and this project has been very satisfying to do as the program is so flexible”, said Giles.

Giles Hayhurst, the original founder of Windowlink Ltd, is contactable on 01285 656957 or 07775 433122.

“Graham Smith and Neil Green of G & N contacted Giles Hayhurst from Bradley Giles as he had set up the original FocusPlus package. Within a couple of days the system was efficiently producing professional estimates, order confirmations and invoices.”

READER ENQUIRY No: 0215/0110

February 2015 | www.glassnews.co.uk

New Solid roof software You can now show solid roofs in one click...

one click

Solid roof upgrade now available This exciting upgrade allows you to convert your existing range of conservatory roof designs to solid roofs at the click of a button. Just select the conservatory roof style as normal and then click on “Solid roof” and the roof changes instantly. There’s matching ridge tiles. In addition, there are three

about this exciting software, please call Giles Hayhurst on:

01285 656957 or 07775 433122 Giles Hayhurst, Managing Director of Bradley Giles Ltd

www.glassnews.co.uk | February 2015

bradley

giles limited 0215/0111

69

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The UK’s Leading Glass & Glazing Newspaper

Conference QUICKSLIDE WORKFORCE success for TAKE THE PLAUDITS IN COMPANY’S G AWARDS WIN Purplex Marketing

Purplex, the specialist window industry marketing agency, recently held a staff conference in Weston-Super-Mare, to outline plans for the business and recognise achievements.

The event, held at the new ‘Hive’ conference centre, gave all 40 members of the team the opportunity to speak on their current job role and several managers gave presentations on the latest marketing thinking, trends and technology.

The conference had a guest speaker, Shane Dean, who discussed the importance of passion and enthusiasm, going the extra mile for customers, and teamwork.

Managing Director Andrew Scott outlined future growth plans, including investment in new people, training and resources. “This is a very exciting time for Purplex. We’re grown rapidly over the last three years and our plans for the future are extremely ambitious. This is likely to include a number of acquisitions as we aim to have around 100 staff in the next two years.”

Purplex currently operates through 5 divisions – marketing consultancy, PR, graphic design, online marketing and direct marketing. For 2015 the company plans to add mobile app development, online software applications and video.

The company currently works with a host of well-known companies in the window industry across trade, commercial and retail sectors, with a dedicated installer support team. It also works with several international companies and has a multilingual team covering 7 languages.

“We start a major recruitment drive in January, so we will outgrow our current 4,000 sq ft offices early in 2015 and we’re looking at additional premises, potentially in London,” adds Andrew.

The conference finished with an awards presentation, with 10 members of the team picking up awards including best newcomer, most improved and employee of the year. www.purplexmarketing.co.uk READER ENQUIRY No: 0215/0112

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When Quickslide Chairman Adrian Barraclough mounted the stage with a handful of colleagues at the recent G Awards to collect the winner’s trophy for the Best Training & Development Initiative, his joy was tempered by not being able to share the moment with the whole workforce.

For the entry was signed by every one of Quickslide’s 100-plus employees because they had all played an important part in

the training scheme which has resulted in huge financial savings, improved product quality and significant increases in output at the market leading VS fabricator.

Adrian therefore set out to correct that by staging his own re-enactment of the ceremony for the G Awards where winners were presented with their trophies at the lavish event that took place at the Hilton Hotel in London’s Park Lane recently.

So with numbers limited at the official event, Adrian presented everyone at Quickslide’s Brighouse factory with their own mini ‘G Award’, to recognise their crucial part in the company’s success.

“I know it’s a cliché,” explained Adrian, “but quite literally we could not have won this award without all of our people. I wanted them all to be up on the stage with us when we were called up at the original awards

but it wasn’t possible. So now we have been able to include everyone and they can look at their own trophy with pride, knowing that they played a real part in winning it.”

Quickslide’s entry was based upon the company recognising a number of negative issues in its World Class Manufacturing System – similar to that used at Toyota – and creating training strategies to correct them. As a result Quickslide has enjoyed annual cost benefits in excess of £500,000 and more importantly, says Adrian, empowerment of its employees: “The result now is that every member of the workforce is fully aware of being accountable problem-solvers, each one understanding that this

is their business as much as it is anyone else’s and that they can work together to shape its future so that they all benefit from its success. That is why every one of them signed the G14 Award submission and why every one of them has an equal right to be proud of our win”.

The training schemes have helped consolidate Quickslide’s position as the UK’s leading manufacturer of vertical sliding replacement windows, the company having made this style of window affordable for millions of homeowners with period-style properties and thereby helping to create what is now a key niche sector.

READER ENQUIRY No: 0215/0113

450 years loyal service recognised in awards from The VEKA UK Group The VEKA UK Group, the UK arm of familyowned PVC-U fenestration multinational, The VEKA Group, has presented employees with long-service awards constituting over 450 years’ loyal service.

service through to a staggering 25 years each for Burnley’s Stewart Berry and Pat Parry, Production Unit Leader and Head of Logistics respectively, and Edward Weller, Production Operative from Bowater Doors in Minworth.

The awards were presented at both the Group’s Burnley HQ and its facility in Minworth. The Burnley site was visited earlier in the year by Business Secretary, Vince Cable MP who opened its £5m state-of-the-art mixing plant, praising the company for its part in the town’s “positive success story”.

The German brand was introduced into the UK in 1986, originally known as VEKA plc before, on its 25th anniversary, rebranding as The VEKA UK Group to reflect its acquisition of Bowater Building Projects. The company is now the industry’s leading systems supplier, with it estimated that one in four UK commercial window installations uses VEKA UK products. Similarly successful throughout

Recognising 31 employees in total, the awards presented ranged from five years’

the globe, VEKA’s international turnover annually exceeds €1 billion.

Managing Director, Dave Jones was also one of those presented with an award, having been with the company for over 20 years. He commented: “I’m proud to have played my part in the The VEKA UK Group’s growth over the past two decades. There are people here who go back even further than me that remember an initial staff of just 30 working in a comparatively humble factory of around 30,000 square feet.

“The fact that those employees are still with us, and a host of others who have shown their loyalty over several years is testament to both VEKA’s fair treatment of its staff and a tangible sense of family throughout the company. Our success is largely thanks to their pride in their work and I congratulate them for it.”

The VEKA UK Group has a staff of around 400 across its Burnley and Minworth sites and has held the Investors in People accreditation since 1994. For more information on what it is like to work for The VEKA UK Group, visit the website, here: www.vekauk.com/profile/ trade/working-for-veka.html.

READER ENQUIRY No: 0215/0114

February 2015 | www.glassnews.co.uk

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www.glassnews.co.uk | February 2015

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National Fenestration Awards sets off for 2015

NFAs open with Cool Wall and five new categories!

As the fervor and excitement of the 2014 NFAs dies down and we start 2015 in a positive and energized fashion, the National Fenestration Awards kicked off at the beginning of January, looking to crown the very best companies and people in the UK fenestration industry.

a massive five new categories to represent parts of the industry it hadn’t done previously.

These were:

The popular Cool Wall feature, now sponsored by Liniar, launched with a refreshed new look and drew in some excellent early installations. The year also began as it has in previous years, with categories like the Social Networker and Hardware Company awards leading the weekly procession of categories going live.

• Machinery Company 2015

Early nominations have already been placed, with companies keen to make sure that they don’t miss out on a shortlist place later on in the year. But to mark a new year and to expand the reach of the awards even further, the National Fenestration Awards announced

• IGU Manufacturer 2015 • Conservatory Roof Fabricator 2015 • Spacer Bar Manufacturer 2015 • Training Centre 2015 There are now 18 categories in total, the most there has ever been in the National Fenestration Awards. There is also the monthly Cool Wall competitions running alongside these categories, culminating in the end of year Wall of Winners competition at the end of the year.

2015 is shaping up to be a great year in our industry, and the NFAs will be there to help celebrate the very best people and companies in our sector!

To find out more about the awards, or to register to take part in the nominations phase, visit www.fenestrationawards.co.uk, contact via email on info@fenestrationawards.co.uk or catch us on Twitter on @NatFenAwards.

READER ENQUIRY No: 0215/0116

New Edgetech TruSieve Desiccant proves

better in BSI test

Edgetech UK, a Quanex company, has made it even easier for glass manufacturers to make better IGUs with the launch of top quality TruSieve 3A molecular sieve desiccant.

TruSieve desiccant is now in stock and available in both standard and millibead sizes.

Over the next few months more products will be added to Edgetech’s growing range of solutions for IGU manufacturers.

TruSieve desiccant has a high humidity adsorption capacity to deliver long term performance within the insulated glass unit.

To see just how good TruSieve is, the British Standards Institute was commissioned to carry out comparison tests against desiccant from leading suppliers. The test results showed the initial moisture content of TruSieve is as much as 38 percent better and moisture adsorption capacity is up to 18 percent greater. This makes TruSieve one of the most stable spacer bar desiccants on the market.

More information on TruSieve is available at www.edgetechig.co.uk.

Edgetech already supplies a range of component products to make glass units more efficiently. They include Super Spacer and TruPlas warm edge spacer systems, TruPlas SDL and Bostik Hotmelt sealant.

“As their IGU solutions partner we wanted to offer customers a desiccant that would give optimum performance without additional costs,” says Alan Fielder, Edgetech’s Director of Sales and Marketing. “It also means manufacturers can order all the components they need to make a glass unit in one delivery from us.”

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SCHUECO ANNOUNCES NEW EXCELLENCE AWARDS FOR 2015 Leading sustainable building envelope specialist Schueco UK has announced that, in conjunction with RIBA Journal, it is again running the Schueco Excellence Awards for Design and Innovation.

The 2015 Awards will be presented at a special lunchtime event to be held in June at the Saatchi Gallery in Chelsea and the winning and commended entries will be published in a special supplement accompanying the July issue of RIBA Journal.

Launched in 2014 to celebrate the very best in UK building design, the Schueco Excellence Awards have nine separate categories covering more or less every sector of the industry. The only stipulation for entry is that the building submitted should include at least one Schueco system.

The panel of judges for 2015, which will be chaired by RIBA Journal editor, Hugh Pearman, includes Paul Monaghan, director, AHMM; Mary Duggan, director, Duggan Morris Architects; and Bob Allies, partner, Allies and Morrison.

The judges will be looking for entries that demonstrate how creativity, innovation and build-team collaboration using Schueco systems have delivered exemplar design and exceptional product solutions to realise original concepts.

Once again, the categories for the Awards will be: education building; health building; commercial building; small project; individual home; residential development; sustainability; steel projects; and specialist contractor. There will also be a Schueco Special Merit Award for Overall Excellence.

A pdf of the Awards supplement which will contain all the short-listed entries will be available to download from the Schueco UK website, giving finalists an excellent opportunity to showcase their expertise directly to some of the most influential people in the industry.

Entries should be submitted by email to schuecoawards@ribajournal.com; closing date for submissions is midday 9 April 2015. Further details of the categories and the entry criteria can be found on the RIBA website and Schueco is now inviting entries for all categories.

For more information, visit www.schueco.co.uk.

READER ENQUIRY No: 0215/0118

“Launched in 2014 to celebrate the very best in UK building design, the Schueco Excellence Awards have nine separate categories covering more or less every sector of the industry. The only stipulation for entry is that the building submitted should include at least one Schueco system.”

READER ENQUIRY No: 0215/0117

February 2015 | www.glassnews.co.uk

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www.glassnews.co.uk | February 2015

73

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Triple-glazing continues to divide as poll reveals cautious optimism about window

industry growth in 2015

A new poll has found that going into 2015, installers continue to be split as to the impact tripleglazing will have on the window industry but remain optimistic as to continuing growth. customer base. Launched in summer 2014, it offers qualifying installers access to new levels of support including dedicated lead generation and sales support – something which helped it scoop the Customer Service Award at November’s G14 Awards.

Published this month, [Jan] the third ‘Emplas State of the Market Report’, found that the optimism which accompanied recovery in 2013 has been eroded, so that only 63 per cent of those polled this year said that they were confident that the industry would sustain growth in 2015. This compares to 98 per cent last year.

Mike Crewdson, Sales and Marketing Director, Emplas said: “The industry has perhaps ‘sobered’ up a little in 2014.

Confidence in continued growth is still high at 67 per cent, however, it’s significantly down on 2013. This may be explained by the fact that that initial release latent demand post-recession with the return of consumer confidence has been and gone.

of sales, while only three per cent said that it had accounted for a tenth or more of their turnover.

“This shouldn’t, however, be seen as cause for alarm. The possible slowdown in the rate of growth experienced by some installers in 2014 compared to the immediate postrecession recovery in 2013, is indicative of a return to normality. The industry continues to see growth but growth at a sustainable level.”

Of those that thought that it would, 13 per cent said that they expected it to do so within two to three years, while 19 per cent of respondents gave a longer four to five year time frame.

When asked to rank which products they believed would be the primary drivers of growth in 2015, respondents to the Emplas poll listed foils and better aesthetics and composite doors as joint-top, followed by conservatory/orangery hybrid products.

This carried through to installers’ analysis of future triple-glazed sales with 67 per cent of respondents predicting that they would never exceed those of double-glazed products.

But if there was general agreement amongst respondents as to general prospects of continuing growth in 2015, they were divided as to the contribution triple-glazing would make to that growth.

Crewdson said: “The adage is that you should never say never. What is clear is that the takeup of triple-glazed products in 2014 has been minimal for most installers. This suggests that the increased cost of triple-glazing compared to double-glazing continues to suppress sales.”

Of those polled, 92 per cent said triple-glazing sales had accounted for less than five per cent of their turnover in 2014. Seven per cent said that it had made up five to 10 per cent

The poll suggested that whatever misgivings installers and end-users might have about triple-glazing, energy efficiency remained a primary driver for home improvements.

When asked if they agreed with the statement that ‘energy efficiency was the primary driver for new door and window purchases’ more than half of installers ‘agreed’ or ‘strongly agreed’. A further 30 per cent disagreed, while just under 10 per cent were undecided.

Asked if ‘price was the most important factor in selecting a supplier’ 56 per cent agreed yet conversely, when asked 40 per cent of installers said that homeowners were prepared to ‘pay more for quality and service’.

This was also identified as an area of opportunity for those responding to the study with energy efficiency ranked as the single most important factor in driving retail sales.

This was followed by security, quality and only then cost.

When asked if they discounted regularly as part of their sales strategy, 34 per cent of

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Other benefits include free website, search engine optimisation and copywriting, plus dedicated marketing collateral including their own-branded protective tape retail brochures and point of sale material. This is in addition to 24/7 online ordering and one of the industry’s most comprehensive product ranges.

Asked which products they expected to see an increase in sales in 2015, composite doors and foils again polled highest cited by 75 and 80 per cent of respondents respectively.

Conservatories were cited by 38 per cent of respondents, comparing favourably to conservatory/orangery hybrids forecast to see growth by 33 per cent of respondents.

respondents said that they did, 23 per cent said that they did so rarely and 43 per cent said that they didn’t discount.

“Pricing remains a challenge for many installers”, continued Crewdson. “Our own experience through our retail business T&K, suggests that limited discounting as part of a sales strategy can be effective in bringing in new business.

“What we see too often at an industry level is installers who either don’t discount at all, or those who do get wound up in a race to the bottom with their competitors. Homeowners are prepared to pay for quality and service but in our experience, they also want a deal.”

Emplas uses its Installer Partnership as the platform through which to share the experience it gains through T&K with its

Bi-fold doors were forecast to see increased sales by 47 per cent of those surveyed. This compares to patio/inline sliding doors at 54 per cent. “This isn’t entirely unexpected”, continued Crewdson. “We’re seeing recovery in new build, where inline sliding doors retain popularity because of their price point and because they’re easier to fit. In retail, bi-folds continue to have huge appeal but the pricepoint remains a barrier.”

Crewdson concluded by emphasising the importance of sustainable growth in 2015.

He said: “We didn’t see the very rapid growth which we experienced in 2013 in 2014 but we saw sustained and sustainable growth. We expect to this to set the tone for 2015 with sustainable growth in the housing market and with it continuing consumer confidence.”

To find our more follow us on twitter #InstallerPartnership or @emplaswindows.

For more information visit www.emplas.co.uk, email info@emplas.co.uk or call 01933 674880.

READER ENQUIRY No: 0215/0120

February 2015 | www.glassnews.co.uk

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www.glassnews.co.uk | February 2015

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Glazpart celebrate 30 years supplying our loyal customers

1985 -2015

Glazpart are proud to having completed 30 years of developing its business with its loyal customers since it was registered in February 1985. Glazpart was the evolution of the successful injection mould design and manufacturing business Hanley Precision tools, Ken Hanley made the decision to move into injection moulding.

Since 1985, the business has gone from strength to strength with custom products, glazing market solutions and the acquisition of Pro mould, whose strengths are in the joinery, steel fabrication and promotional

products. More recently the business has seen recognition in being shortlisted in the National Fenestration Awards 2014 and has been investing for the future with over £1,000,000 spent on capital and the launch of many new products.

Glazpart’s customer loyalty has been pivotal to its growth and is reflected in continued growth especially over the last 3 years. In a recent customer survey the feedback was very positive. They highlighted the professionalism, convenience and responsiveness of the team at Glazpart.

Indeed, 79% of respondent’s stated they would recommend Glazpart to a friend or colleague.

Today, Glazpart is transformed from those early days and more products and services have been developed to support customers’ needs. Glazpart now offer a unique full service package and are a truly “one stop shop.” Over time we have enhanced our capability such as a class 10,000 clean room, twin shot moulding and the latest

tool room machinery. This will be reflected in new literature due to be launched to commemorate achievement of this milestone

market, including trickle vents and glazing accessories supplied to profile houses, fabricators and installers alike.

The team at Glazpart develop new projects from product and tooling design, to injection mould tool manufacture, injection moulding and surface finishing satisfying today’s ever more demanding customer needs. This is in addition to the development of our own product ranges to meet the needs of the fenestration and fabrication industries.

For example we have the broadest range of injection moulded product for the window

Dean Bradley, Sales and Marketing Manager at Glazpart commented: “This milestone reflects a lot of commitment, hard work and investment from the team at Glazpart and we look forward to supporting our customers and developing leading edge solutions for the next 30 years.” www.glazpart.com READER ENQUIRY No: 0215/0122

GGF LEADING THE WAY FOR FENSTERBAU 2016 April 2016 may seem a long time away but the Glass and Glazing Federation is already planning for Fensterbau Frontale 2016 in Nuremberg, Germany, with the Federation announcing it will be hosting the UK Pavilion at the largest international fenestration show.

Having secured the bulk space at the exhibition the Federation has invited all GGF Members interested in growing their business internationally, to be part of the GGF UK Pavilion at Fensterbau Frontale 2016.

Though still in the initial planning stages, the GGF is planning for the UK Pavilion to consist of 12 companies sharing the exhibition space, a hospitality lounge, transport and set up costs as well as benefiting from the GGF exclusive exhibition package.

Funding The GGF is currently working with UKTI (UK Trade and Investment) to help fund exhibiting companies. In 2014, several GGF Members received a grant of up to £1500 to help pay for exhibition stand costs, allowing them to enjoy the UK Pavilion package with very little expenditure.

The GGF UK Pavilion package includes: • Communications (i.e. catalogue entries) • Stand space (ranging from 6sqm to 15sqm) • Build (walls, carpet, lights, electricity, logo on facia boards) • Basic furniture set • 1 exhibitor pass • Assistance of group interpreter and/or hostess throughout the show • Catering (daily drinks & snacks) • Free invitation to the British Reception (free drinks and canapés)

James Lee, GGF Head of Group Marketing and Communications commented, “Last year, at Fensterbau Frontale the GGF significantly raised its brand profile, increased industry contacts and supported Members exhibiting at the show.”

“With last year’s success, it was an easy decision to commit to Fensterbau 2016. We expect many Members will want to take advantage of our support package and be part of the UK Pavilion. It’s a great opportunity for companies wanting to expand their business internationally at this high profile show.”

If you are a GGF Member and are interested in being part of the GGF Pavilion please contact James Lee by email jlee@ggf. org.uk.

More details will be sent in the next few months to all those companies that have expressed an interest in being part of the GGF UK Pavilion at Fensterbau Frontale 2016.

To read more about Fensterbau please follow the links below: http://www.frontale.de/en/ http://www.ggf.org.uk/glassi/2014/february/

• Free use of the exclusive UK Pavilion hospitality lounge

“Though still in the initial planning stages, the GGF is planning for the UK Pavilion to consist of 12 companies sharing the exhibition space, a hospitality lounge, transport and set up costs as well as benefiting from the GGF exclusive exhibition package.”

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• Reduced shipping costs for any banners/pop up (effectively all will be on the same GGF freight) • Set up and organisation support – the GGF can save you time and money by supporting you all the way through the organisation and set up process.

• Inclusion in the GGF PR in the build up to the show (in 2014 the GGF’s PR activity reached an estimated audience of over 19m)

READER ENQUIRY No: 0215/0123

February 2015 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

! ze Pri

Selecta Systems Launch a

New Range of Hardware Selecta Systems first aim is to always please their customer base and offer the best products available at an affordable price. With this in mind Selecta has recently launched a brand new range of window and door hardware which is specifically for their popular Advance 70 Window and Door Profile System.

Every product within the new range of hardware has been individually and purposely selected to ensure that customers of the Advance 70 System have quality and affordable options when choosing window and door system hardware. Each product has also undergone a thorough tried and tested method to ensure full compatibility.

Selecta have joined in partnership with a selection of hardware manufacturers whom will provide a large selection of quality window and door products to their existing customer base.

Mark Richmond, Sales and Marketing Director, stated “Over 18 months of planning, testing and negotiating has gone in to creating a complete new range of hardware which we are confident will be a fantastic compliment to our Advance 70 System.

A brand new glossy and informative Hardware Brochure has been created to show off this excellent range of hardware and provide customers with technical and product information.

The window and door hardware range provides an extra added value service to our customers thus helping customers to reduce their costs and stockholding and also by saving them time and hassle of sourcing their hardware from elsewhere. Selecta’s constant market assessment, supplier reviews and bulk purchase negotiations ensure that Selecta can pass on those savings directly to our customers.”

15,000 circulation!

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Circle three differences in the boxes above, fill in your contact details below and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 9 The Paddock, Tickhill, Doncaster DN11 9HS. Entry deadline: 28/02/15.

The new hardware range includes a variety of locking systems, handles, friction stays, hinges, cylinders etc. and are available for Selecta customers to order now.

If you are interested in becoming a Selecta Systems Advance 70 System fabricator then contact Mark Richmond direct on 07970 499 102 or email mark. richmond@selectasystems. com for further information.

For additional marketing literature contact 0121 325 2100 or email info@ selectasystems.com.

Name: Tel: Address: Postcode: Email:

READER ENQUIRY No: 0215/0124

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INSTALLERS?

Find local installers and the elusive white van man, with Glass News.

We distribute to trade counters, as well as posting copies to a database of installers.

0215/0125

Email: christina@glassnews.co.uk www.glassnews.co.uk | February 2015

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GLASS NEWS INTERVIEW: SELECTA SYSTEMS

The UK’s Leading Glass & Glazing Newspaper

A comprehensive Door Manager from Selecta

makes ordering of composite door sets very quick, and very easy!

Selecta Systems has launched its new Door Manager software for the trade and Chris Champion, Editor of Glass News takes it for a test drive and talks to Mark Walker, Marketing and Design/ Systems Manager for Selecta Systems, about this innovation.

Software should be easy to use…second nature. So often, designers get so hung up on the functionality of their software and want to make it amazing to look at, and they forget it’s just a tool to make ordering and sales easier.

My first thought was that this software would be a design tool for composite doors but it is actually very much more than that…

I will but, to be honest, it is self-explanatory, just as it should be. We don’t want people to think they need to be computer geniuses to buy a door from Selecta!

This software goes way beyond being a design tool. This is a full management tool for the trade to allow them to manage their purchases of doors.

…and it’s the whole range of doors?

Selecta Systems offer composite doors, bifolds and patio doors and this Door Manager will eventually include bi-folds and patios but, initially, it is for composite doors. It lets customers manage the whole process. This is from getting a quote and ordering, seeing pending quotes, completed orders and any quotes that they have saved on the system.

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Our products are the vast range of doors we offer, not the software!

I agree totally. So let’s look at the process of actually ordering a door.

Will you guide me through it?

The first thing is to Register. All very straightforward and once done, an email will confirm that registration is complete and you are able to go to your area of the site.

I was particularly impressed with the information that’s available in the form of downloads…

As far as Marketing Support is concerned, we have the material to make the job of selling that much easier. It’s all about working with our customers and helping them sell our products.

Once you have logged-in, you can then go to Get a Quote/Order. You then, very simply work through the order process. Much better that you do it yourself, Chris. There really is no guidance required.

We have tried to ensure that the Door Manager is a one-stop resource, providing everything required in one place.

Unlike many systems, this is very easy to navigate and is logical.

I never found I was lost and struggling to find anything…all very straightforward.

OK. I’ve just sneakily done an order but I haven’t paid, Mark!

The Downloads cover every aspect including hardware, from locks and handles to hinges and ancillaries such as knockers and letterplates.

That’s fine. It just means that that order is saved in your Saved Quotes and you can go back to it at any time.

The first thing I’ve noticed is that it’s logical and quick and the second is that it’s idiot proof! If you don’t do something correctly it stops you progressing and shows your error. Excellent! What I also like is that there is the one system for all types of doors…singles, with side screens, toplights etc. and when each section is completed, you get a tick against it, confirming that all is correct. You are taken through each process and the price is being calculated as you go. All very simple and straightforward.

February 2015 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: SELECTA SYSTEMS We offer very competitive prices and the ability to pay with a variety of credit cards. A quick and comprehensive ordering process and a secure payment system for the complete doorset lets the customer take advantage of our quick turnround to match the required delivery date.

I have to say that we are very proud of this brand new Door Manager. It makes life even easier for our customers and allows us to give a great service to them.

Many thanks, Mark. Having the opportunity to play with the software has been very helpful and I must say that the whole process was quick and easy. The Selecta Door Manager is very good, indeed. www.selectaspecialistdoors.co.uk READER ENQUIRY No: 0215/0126

It’s simple but comprehensive. We wanted to ensure that every eventuality is covered. The choice within the system is vast – for instance the glass choices are pretty comprehensive.

When you have completed the order….or think you have, because it’s always easy for human error to creep in, the order summary alerts you to any sections not completed…

missed or simply a final view of the order before taking any action, is important. We then give the customer the opportunity to store that order and come back to it at a later stage or to action it immediately by hitting the Pay Now button.

Just the fact that a running total is given as you build the doorset, and it is very clear at the end of the process what the final cost is, is reassuring.

It’s that ‘final stage failsafe’! You’re right about human error. We all do things quickly and mistakes can creep in so alerts to sections

www.glassnews.co.uk | February 2015

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RECRUITMENT

The UK’s Leading Glass & Glazing Newspaper

Recruitment

See more positions online at: www.glassnews.co.uk

Helping you find & place positions.

If you are looking to recruit, contact us today for prices!

Email: christina@glassnews.co.uk or Tel: 07805 051322 NEW APPOINTMENT

Baxter brought into the Liniar frame Liniar is delighted to be able to welcome Alan Baxter to the team as general manager at its Liniar Zoom roof manufacturing division.

Alan, who has a wealth of practical experience in the production of conservatory roofs, replaces Keith Langley who recently emigrated to Australia with his family. With more than 40 years of involvement in the industry under his belt, Alan is looking forward to continuing the hard work that has already been undertaken and improving output even further.

Alan joins Liniar from Door-Stop International, where he was research and development technician, before that spending 11 years as production manager at Synseal and assisting in the early development of its first roof system.

“I’m a practical-minded man and I fancied a new challenge,” commented Alan on his new appointment. Liniar is an exciting company with huge plans for the future and I wanted

to be a part of it. I like to take a hands-on approach in production. I run a happy ship and I’m an approachable manager. I think that’s a winning formula for success.”

With 2015 promising big changes for Liniar Zoom, MD Roger Hartshorn says: “I chose Alan as the ideal man to lead us forward, manage the transition of relocating to bigger premises and take things on to the next level for Liniar Zoom. We’re planning to move the roofing production to the same site as the rest of the Liniar brand once our new 150,000 square foot warehouse is complete. This will enable us to increase output levels and meet the growing demand for the Liniar Zoom roof.”

As well as the move and Alan’s appointment, Liniar is also investing in new roof software and will develop the team further by bringing in Iain Wetton, formerly of First Degree software, in January.

Iain’s role will be to implement and develop the brand new roof design programme, RoofWright – all geared to providing the highest quality conservatory roofs in the shortest time frame.

You can find out more about the Liniar Zoom range at www.liniar.co.uk or call the sales team on 01332 883883.

Alan Baxter (centre) with some of the Liniar Zoom team.

Did you know?

READER ENQUIRY No: 0215/0127

Did you know?

Did you know?

We can email your We offer recruitment You can advertise vacancy to our 8500 banners on our your vacancy in this contacts for just weekly News Shot, publication from as £250! from just £50 per little as £150! week!

For print and online recruitment marketing and an effective media mix, email Christina for further details: christina@glassnews.co.uk 80

THE 1PAGEME FOR RECRUITMENT Industry recruitment and HR specialists, Chase Taylor, have just launched the 1PageMe, which is designed with both clients and candidates in mind to help present a more compact career history and skill set in an innovative, single page format.

With C.V’s anything between two and five pages in length, the 1PageMe is a useful tool for clients wanting to assess the suitability of a number of candidates quickly, without having to flick through several pages of multiple C.V’s and allows for a better means of comparison. For candidates it helps them focus on the true and most important attributes of their C.V and the very details that can offer set them apart from other candidates, chasing after that elusive new career move.

There’s a new website in development at Chase Taylor which will revolutionise recruitment in the glazing and associated industries, as the company looks to build trust and understanding from both a client and candidate perspective.

Career advice for individuals will be available online, while the process in which Chase Taylor works, also delves into a greater understanding

of the client than a typical recruitment company.

There’s also tangible HR advice on hand from Chase Taylor, who have recently expanded the team to six in total, all with a background in the recruitment sector.

Mat Gibson, managing director of Chase Taylor comments: ‘We’re actively looking to revolutionise the way in which the industry perceives a recruitment company, because at Chase Taylor we offer a lot more, are more thorough and certainly more diligent in our approach. We look to understand both clients and candidates in

a far more professional manner, underpinned by our membership of a professional body, the REC.’ To find out more what Chase Taylor can do for either companies seeking a new position to fill or for individuals looking to enhance their career then call 01543 897800 or e-mail enquiries@chasetaylor.co.uk in the strictest of confidence.

Alternatively look at www. chasetaylor.co.uk for the latest jobs or follow them on Twitter @Mat_Chasetaylor.

You can also contact them for a free 1PageMe. READER ENQUIRY No: 0215/0128

February 2015 | www.glassnews.co.uk

RECRUITMENT

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENT

NEW APPOINTMENT

NEW OPERATIONAL Simon Lomax as Operations Director APPOINTMENT AT SOLIDOR Rooms and Views appoints

Long established new-build fabricator Rooms and Views has implemented the next stage of its strategy to become more active in the trade supply market and appointed well-known industry figure Simon Lomax as Operations Director.

Simon has previously held a number of senior positions in the industry, including Factory Manager and Sales and Marketing Director at several large fabricators; and Rooms and Views Managing Director Kevin McClure felt this experience would add significant value to the Rooms and Views brand.

Kevin comments: “I have known Simon for several years and have always been impressed with his professionalism and ‘can do’ attitude.

I thought he would be an excellent addition to Rooms and Views and I was delighted when he accepted my offer to join. We would like to become more prominent in the trade market in 2015 and Simon’s knowledge and experience will prove very valuable as we start selling more to installers.”

Simon will replace Roy Sales, who currently holds the position as Operations Director and is retiring in early 2015. “Roy has been an integral part of Rooms and Views over the last nine years and I would like to thank him for all his hard work during that time” Kevin commented. “Roy will be sorely missed and

everyone at Rooms and Views wishes him all the best for the future.”

Prior to joining Rooms and Views, Simon, who is also married with three children, was Factory Manager for large fabricator Weatherseal where he was responsible for 105 staff and all manufacturing operations. He then moved on to Premier Frames, where he held the position as Sales Director and opened 10 new trade counters, adding £8m to the company’s turnover. More recently Simon was Head of Sales and Marketing for new-build fabricator Norvik where he was responsible for expanding the company’s client base in both new-build and trade. Interestingly, before entering the window industry, Simon was a professional football player, turning out for Port Vale among other clubs in the UK and abroad before retiring in 1998.

Simon discusses why he decided to join Rooms and Views: “Rooms and Views has been a major player in the new-build sector for a number of years. When Kevin explained he was looking to become more active in the trade market in 2015, especially in the North Wales region, and asked whether I would be interested in a role as Operations Director, I jumped at the chance.

Rooms and Views are a quality manufacturer and I was delighted to have the opportunity to join such an ambitious company that wants to expand. “I have enjoyed my time so far and look forward to being part of the Rooms and Views team, all of which have the desire to develop, in readiness for our plans for growth” Rooms and Views fabricates windows and doors using the Liniar system in the full range of Liniar foils. They also supply Liniar Modlock Bi-fold, the PVC-u bi-fold that is a genuine rival to aluminium, and the new Liniar flush sash casement. Installers buying from Rooms and Views can expect quality products, marketing and technical support and a swift turnaround from receipt of order.

For more information call 01244 544447 or visit http://www.roomsandviews.co.uk/.

READER ENQUIRY No: 0215/0129

Simon Lomax.

Solidor have just brought in manufacturing expert, Mike Price, to head up their business operations with a remit to shape the composite door pioneer into a truly lean and world-class producer, as he begins his role as group operations director of DW3 Product Group.

Mike Price joins DW3 Group at a time when they are looking to clinch a number of key acquisitions in the first quarter of 2015 and he brings with him considerable expertise in lean operational excellence, along with a number of awards and is a former chief executive of Ultraframe.

The credentials of Mike Price are impressive as he’s a highly regarded expert in operational improvement and change management, while his appointment is a real coup for DW3 Product Group and the companies within in, including the immediate remit at Solidor. This reflects their lofty ambitions as a dynamic group, which is set to change the perception of the fenestration industries in the UK. His past roles also include his own Operational Excellence business and as the managing director of The Manufacturing Institute, while accolades at Ultraframe include Best Engineering Plant 2007 and Shingo Prize for Operational Excellence Bronze Medallion in 2009, which was the first award of it’s kind at the time in Europe.

More recently as managing director of Operational Excellence Ltd, he’s undertaken a number of consultancy projects and training and educational programmes in several industry sectors, including private equity pre-deal due diligence, post deal value creation and business integration strategies.

Mike Price, newly appointed group operations director of DW3 Product Group commented: ‘I’m delighted to be joining Gareth Mobley and fellow directors in the DW3 Product Group and

it’s a sector I know well and enjoy. We’ve got bold ambitions as a group and I’m relishing the opportunity to play my part in implementing world-class operations across all of our investments, starting with Solidor.’

Joe Martoccia, managing director of Solidor comments: ‘The strategic appointment of Mike to the group will provide Solidor with true world-class operational expertise, which is imperative as we continue to experience strong growth. Having DW3 Product Group, behind us gives the security, resources and expertise for us to challenge for market leadership in the coming years.’

For further information on Solidor then log on to www.solidor.co.uk, e-mail enquiries@ solidor.co.uk or call their sales office on 01782 847300. You can also add to their Twitter following @solidorltd. For further information on DW3 Product Group, log on to www.dw3group.com or e-mail info@ dw3group.com.

READER ENQUIRY No: 0215/0130

NEW APPOINTMENT

Specialist hardware support for aluminium & timber sectors A new post for Norman Berrill at Carl F Groupco focussing on the aluminium and timber markets supports expansion of the company’s window and door hardware supply services. After joining the company in 2012, Norman continues in a Director level position providing specialist sector support for the company’s comprehensive range of fittings.

Norman Berrill’s new title at Carl F Groupco is Business Development

Director – Aluminium & Timber.

As an industry veteran, previous hardware industry roles for Norman over the last thirty years have included technical, management and Director positions. Broad ranging knowledge and a strong track record include sales management for Peder Nielsen, hardware development for systems manufacturers, expert contributions to European standards for the hardware industry and testing & design work.

www.glassnews.co.uk | February 2015

Norman is well placed to provide expert advice on hardware for aluminium and timber profiles, the industry standards for these markets and to answer technical questions.

He is supported by specialist Product Manager Julie Warner, who has extensive experience in these markets, and the company’s sales and technical departments.

Carl F Groupco’s focus on the aluminium and timber sectors is backed by membership to the Council

of Aluminium in Building (CAB) and the British Woodworking Federation (BWF). Being part of influential industry organisations reinforces the company’s position as a leading UK hardware supplier ensuring it is comprehensively supported with access to expert advice.

Tel: 01733 393330 www.carlfgroupco.co.uk READER ENQUIRY No: 0215/0131

Norman Berrill, Carl F Groupco Business Development Director, Aluminium and Timber Hardware.

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RECRUITMENT

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENT

NEW APPOINTMENT

Roseview strengthens sales team with new appointments Specialist uPVC sash window fabricator Roseview Windows has promoted longstanding employee Richard Burrells to Sales Director.

Richard has been employed at Roseview for more than a decade, starting out in the business as an order processor, before becoming part of the retail sales team and eventually manager of this division.

After the closure of the retail side of sales, Richard moved into trade sales as Trade Sales Manager. Now, in his new role as Sales Director, Richard will be responsible for managing the sales team and recruiting new business for Roseview.

He will also be working closely with existing customers, helping them with their marketing support to promote the benefits of Roseview’s products to homeowners.

Managing Director of Roseview Windows Willie Kerr commented: “Richard

Richard Burrells and Catherine Slade.

has proved himself a valuable member of the Roseview team and his experience in sales and vast knowledge of our products and operations means I can think of nobody better to move into the position of Sales Director as we look to drive sales forward.”

Richard Burrells commented on his promotion: “Over the years Roseview has grown enormously, and highlights such as our G-13 Award win for our Ultimate Rose window is testament to this. It’s great to be part of a company that is continually pushing the boundaries of sash window manufacturing and I’m delighted to move into my new role as Sales Director.”

Roseview’s sales team is further strengthened with the appointment of Catherine Slade who joins as Area Sales Manager.

Catherine is an experienced

account manager and has previously held positions at trade fabricator Everglade and sash window specialist Masterframe.

In her role, Catherine will be out on the road selling to new customers as well as visiting existing ones.

Willie comments: “Catherine’s industry experience means she will have knowledge of sash windows and her account manager experience makes her the ideal candidate for the role.”

Catherine commented: “I’m looking forward to taking on the challenge of bringing on board new business as well as helping keep service levels consistent for existing customers.”

For more information call Roseview on 01234 712 657 or visit www.roseview.co.uk.

READER ENQUIRY No: 0215/0132

Sternfenster prepares for an excellent 2015 with new appointment Long-established uPVC and aluminium fabricator, Sternfenster, has made a new senior level appointment to help deal with its next stage of growth. Neil Antrobus has over 15 years’ experience in the window industry and joins the Lincoln-based fabricator as technical sales manager.

His appointment comes at a time when business is thriving for the company, with a series of new developments set to further strengthen Sternfenster’s status as a leading UK fabricator.

Steve Lane, Sternfenster national sales manager, commented on the new appointment: “Neil joins us at a very important moment. We’ve had an amazing growth rate last year and we’re anticipating an even better outcome for 2015, thanks to sustained investment in machinery and product development.

“With construction works for our new aluminium factory now well underway, and our exclusive range of uPVC windows and doors being launched in March, we needed to strengthen our customer-facing team in order to facilitate further growth while maintaining the same high level of customer service our clients have become accustomed

Sternfenster’s national sales manager, Steve Lane (left), welcomes Neil Antrobus (right) to the team.

to. We welcome Neil to the team and I look forward to working closely with him.”

In his new role, Neil will focus on promoting the benefits offered by the fabricator to support installers, and strengthen relationships with existing customers.

Neil said: “I am delighted to join Sternfenster at such exciting times and be part of a team that puts so much value on customer service.

I was familiar with the company’s products, but didn’t know they go to such great lengths for their clients.

“I am particularly impressed with the fabrication quality of the R9 and Aluminium systems. The superior quality of the new Graf weld offered

by Sternfenster will set them apart from other fabricators and enable our customers to offer exclusive and unique products to the market.

“The comprehensive support package Sternfenster offers for installers will also make my job easier, as it provides me with all the right tools to help them grow. The great products are backed by quick lead times, and very strong sales and marketing support”, concluded Neil.

Established in 1974, Sternfenster is currently operating from an 80,000 sq. ft. factory and offers one of the widest ranges of uPVC and aluminium windows and doors available under one roof in the UK. Sternfenster is still a family run business and employs over 140 staff, many of which have been with the company for more than 20 years.

For more information contact Sternfenster on 01522 512525, or visit www.sternfenster.co.uk.

READER ENQUIRY No: 0215/0133

NEW APPOINTMENT

Dempsey Dyer kick-starts 2015 with new appointment Yorkshire based trade fabricator Dempsey Dyer has appointed Anthony Ryder as sales manager to help kick-start business in the New Year.

We felt he was the perfect candidate to help us expand our trade customer base over the following months and we’re delighted to see him move into this new position.”

In his new role, Anthony is tasked with promoting the many benefits of dealing with Dempsey Dyer and bringing on new trade accounts across the whole of the UK.

“Dempsey Dyer has a fantastic offering to the trade; including premium quality products at competitive prices, fast lead times, reliable deliveries, great service and strong sales and marketing support; and I’m looking forward to meeting to potential customers and discussing how we can benefit their business.”

Peter Dyer, sales and marketing director at Dempsey Dyer, commented: “Anthony has been working in another role at Dempsey Dyer for the past six months and during this time has a gained an excellent understanding of our business, products and customers.

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Anthony commented: “I’ve really enjoyed my time at Dempsey Dyer over the last six months and am delighted to step into this new role as sales executive.”

Alongside Dempsey Dyers new business push with Anthony, the company has implemented strategies to retain existing customers and

offer them the best possible service. Part of this is assigning an account manager to every Dempsey customer.

Peter commented: “We’ve introduced a new initiative whereby every customer has their own dedicated account manager acting as their main point of contact. We have six account managers and they will help us offer a better and more personal level of service.”

Established in 1977, Dempsey Dyer is a Yorkshire based uPVC and timber fabricator.

All Dempsey Dyer products fall under the ‘Inspire’ brand, a consumer facing brand with a full range of marketing literature to help installers communicate the benefits of Inspire products to homeowners more effectively.

For more information on Dempsey Dyer call 01977 649641 or visit www.dempseydyer.co.uk.

Anthony Rider.

READER ENQUIRY No: 0215/0134

February 2015 | www.glassnews.co.uk

RECRUITMENT

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENT

BUSINESS MICROS BOOSTS TECHNICAL RESOURCE TEAM WITH TWO NEW RECRUITS Business Micros has appointed two new support technicians at its Newton-Le-Willows sales office to help even more customers who want to maximise the benefits of their software packages.

James Hunt.

James Hunt and Phil McCabe are both now providing specialist advice online and on the phone on a range of manufacturing and pricing queries, and are helping customers who want to add new modules to extend the scope of their software. They are also assisting in online training sessions for customers and are tasked with making sure that customers always get a fast and efficient response from Business Micros.

NEW APPOINTMENT

Drew Wright, Distinction’s Chairman, said, “We value our people and have a culture of rewarding excellence. Chantel’s promotion reflects 18 months of outstanding work that has transformed our profile in the industry and market awareness of what we offer.”

Chantel says, “Distinction Doors is a fantastic company to work for and I am delighted to accept the position of Marketing Director.

These are exciting times for us as a business and it’s great to be a part of it.”

As Chantel says, these certainly are exciting times for Distinction Doors. The company has just been named in the Sunday Times Fast Track 100 list, which ranks Britain’s private companies with the fastest-growing sales over three years. It has also been named in the top ten SME businesses in the Sheffield City

www.glassnews.co.uk | February 2015

Business Micros’ Managing Director Graeme Bailey said: “We are committed to delivering the very best customer service and we’ve shown that we are prepared to invest in the resources necessary to achieve that. We have already restructured our Technical Resource team so that it is more efficient and, with the appointments of James and Phil, we now have 10 members of staff supporting both new and existing customers.”

Further information is available at: www.businessmicros.co.uk.

READER ENQUIRY No: 0215/0135

Phil McCabe.

NEW APPOINTMENT

Distinction Doors’ Chantel Roach promoted to Marketing Director Market-leading GRP composite door supplier Distinction Doors has just announced that Chantel Roach has been promoted to Marketing Director. Chantel joined the company as Marketing Manager 18 months ago and her rapid promotion reflects what she has achieved in that time.

James is also spending some time out on the road alongside the rest of the Business Micros installation team helping customers with machine changeovers and installations.

Region in a list compiled by local publication The Star Business and sponsored by Barber Harrison & Platt.

The achievements reflect Distinction Doors’ hard work and investment over the past couple of years, all aimed at improving its product range and delivering customer service excellence in order to cement its position as the UK’s market leader in GRP composite doors.

Chantel concludes, “We provide an exceptional range of products and our service and turnaround time is built around helping our customers to do a great job. It means that our marketing strategy is very simple: to make sure that the industry knows that we are the market leader for a reason.” It’s clear that the strategy is proving very effective and, as Marketing Director, Chantel is the perfect person to be driving that message forward!

Tel: 0845 2000 816 www.distinctiondoors.co.uk READER ENQUIRY No: 0215/0136

Brian Gold Appointment as MD at Jotika Software Jotika Software is delighted to announce that Brian Gold has now officially taken the position of Managing Director.

Former MD and father John Gold, is now becoming Technical Director and focusing his attentions on new technology and consultancy for customers on matters of manufacturing work flow and glass waste reduction.

Brian has been working for the company for 13 years, now alongside his father, sister Alicia and wife Trinny.

He explains the reasons for the change: “Internally there will not be a great deal of change for me, as I have been acting MD for several years now.

The company has been through many changes over this period. We have taken on more staff, increased our customer base and expanded into new markets overseas.

These are excellent times for Jotika, our team is strong and our software is making

a real difference for our customers. There are some very exciting projects on the horizon, which will take our software to the next level.”

John Gold has been in the glass industry for 33 years and MD of Jotika for 23 years. He believes the time is right for the change: “I have 100% confidence in Brian. He has learned every aspect of Jotika from sales and support to product development, becoming an accomplished programmer and GUI designer responsible for designing products like our Production Manager and Delivery Management System. Brian has taken the business forward, whilst maintaining

our commitment to customer service and product development.

It is now time for me to focus on my strengths as a technically minded person.

I am also working closely with our latest recruit Mark Clement, to pass on my development responsibilities for our OptimiserX software. Mark developed the interface for the multi positional Hegla ReMaster implementation at Ravensby Glass, and has moved on to become fully involved in our OptimiserX development.

This change is such a positive move for Jotika’s future and makes me extremely proud.”

READER ENQUIRY No: 0215/0137

83

CHARITY NEWS

The UK’s Leading Glass & Glazing Newspaper

Morganstone donates Modplan’s charity events add up

£100 to one lucky winner

Leading VEKA trade fabricator Modplan has just announced that the fundraising events it held last year raised over £1000 for charity. Chris Reeks, Modplan’s Sales Manager, says, “Raising money for good causes is something that is very important to us at Modplan. We regularly hold events to fundraise to help others less fortunate than ourselves.”

The range of events Modplan held last year is astonishing. Chris says, “As well as helping others, events like these are very good fun and bring us closer together as a team.”

They included a golf auction, raffles and a sponsored fast. Particularly creative was the Money Tree, a topiary tree decorated with scratch cards with winning values of up to £100k, which was raffled off. The Modplan

team also held an inter-company football match, which was played in memory of Phil Riley, a Modplan colleague who passed away with cancer last year.

The funds raised by the Modplan team were all donated to Cancer Research, which pioneers life-saving cancer research to help beat cancer sooner. Chris says, “Cancer is something that touches all of our lives whether directly or indirectly. We are proud to be doing something to support Cancer Research in its work.”

All the events and fundraising were coordinated by Claire Jones, Modplan’s Purchasing Co-ordinator. Chris says, “We wouldn’t have made such an impressive contribution without Claire’s efforts and we have to thank her for her tireless involvement.”

Modplan is renowned in the industry for its proactive and supportive relationship with its customers. And as can be seen from these fundraising activities, this approach is part of the company’s DNA. Tel: 01495 246844 - www.modplan.co.uk

Paul Drummond and Jonathan Pinch.

One lucky competition winner from Port Talbot has enjoyed a good start to 2015 having won a £100 shopping voucher donated

by Llanelli-based construction company Morganstone.

The competition, which ran in the winter edition of NPT Homes’ tenant magazine in conjunction with Morganstone, asked eagleeyed readers to spot how many times the word Pontardawe appeared in the publication.

The lucky winner was Ms Williams from Sandfields, Port Talbot.

Paul Drummond, operations manager for Morganstone, said: “We were delighted to

“We were delighted to support NPT Homes with their quarterly tenant prize draw.”

support NPT Homes with their quarterly tenant prize draw. We always embrace the opportunity to support local communities and assist in any way we can.

“Currently, Morganstone and NPT Homes are working together on the redevelopment of the Old Furnace House site in Briton Ferry. We hope that it will be the start of a long standing relationship with NPT Homes.”

Jonathan Pinch, communications officer for NPT Homes, said: “A big thank you to our contractor Morganstone for kindly donating the £100 shopping voucher and providing one lucky tenant with the opportunity of having an even better Christmas and New Year.

“Morganstone is also currently building 15 new one and two bedroom properties in Briton Ferry, Neath, which will be available in Spring 2015. These one and two bedroom properties will help alleviate some of the pressures people may be facing as a result of the UK Government’s Welfare Reform, in particular the bedroom tax.”

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READER ENQUIRY No: 0215/0140

Morley Glass sponsorship brings good luck to local football team A Leeds football team has been enjoying a winning streak ever since its football strip gained sponsorship from Morley Glass & Glazing. Millshaw Park Rangers is sporting a new orange and black kit, sponsored

by Morley Glass & Glazing, which will be used in the WRCFA Flexi League and as an alternative strip in the Leeds Combination League.

Chris Holland, Chairman and Co-founder of Millshaw Park Rangers FC said: “I would like to place on record our thanks to Morley Glass & Glazing for their generous kit sponsorship.

It has been well documented in the national media that participation in adult grassroots football is on the decline, this sponsorship allows us to continue to offer people a good environment to play and enjoy amateur football. At the time of writing we are unbeaten in the new strip!”

Morley Glass & Glazing Managing Director Ian Short said: “We’re really pleased to be able to support Millshaw Park Rangers by sponsoring the new football kits. We like to

do all we can to support amateur sport in the region as we know that the vital funding needed to keep clubs like Millshaw Park Rangers running isn’t always easy to come by.

We’re delighted that the team is having such successful season and we hope it continues for many seasons to come.”

Find out more about Morley Glass & Glazing at www.morleyglass.co.uk.

Millshaw Park Rangers’ striker Adam Jarrett sporting the new Morley Glass & Glazing sponsored lucky strip.

READER ENQUIRY No: 0215/0141

February 2015 | www.glassnews.co.uk

CHARITY NEWS

The UK’s Leading Glass & Glazing Newspaper

‘Big hearted’ industry donors among the top one per cent of Just Giving fundraisers in 2014 The generosity of the window industry has put Emplas’ Mike Crewdson among the top one per cent of charity fundraisers on the Just Giving fundraising website in 2014.

Mike completed his 218 mile coast-to-coast walk across the North of England in just ten days to raise more than £22,000 – more than double his original target - for St Ann’s Hospice in Manchester and Tapping House Hospice in Norfolk.

Taking on the challenge in the memory of his late wife Rosemary Crewdson, Mike set out supported by colleagues from the window industry from St Bees in Cumbria on the Irish Sea on the second anniversary of her death on 21st May last year, and finished the walk at Robin Hood’s Bay on the Yorkshire coast 10 days later.

Sponsors included Emplas, T&K Home Improvements, Ecostar Double Glazing,

(L-R) CMS Health and Safety Manager Craig Brown visits Lesley Murray at the Kilsyth Community Food Bank she set up in an old garage unit, with CMS Service Co-ordinator Victoria Davies. CMS donated double glazed windows and doors to the charity and helped the new charity to open its doors on time.

Profile 22, Total Glass and Total Hardware plus donations from across the industry.

Mike said: “The window industry always rallies behind good causes but I was really blown away by the support we got last year.

“Once again my thanks go out to all those who have supported me along the way.”

READER ENQUIRY No: 0215/0142

MORLEY GLASS & GLAZING IS IN THE PINK Integral blinds and sealed unit manufacturer Morley Glass & Glazing is in the pink after raising £1137 for charity.

Staff, customers and suppliers took part in a grand raffle, cake sales and wore their very best pink outfits to support Breast Cancer Care Month.

Managing Director Ian Short said: “This is a fantastic achievement and we’d like to thank everyone who supported this very worthwhile cause. One in eight women is diagnosed with breast cancer during their lifetime and we’re delighted to raise funds to try and fight this

disease. Special thanks go to Rob Matthews Wealth Management who donated prizes for the raffle including a Kindle Fire and champagne.”

For more information about Morley Glass & Glazing visit www.morleyglass.co.uk.

“One in eight women is diagnosed with breast cancer during their lifetime and we’re delighted to raise funds to try and fight this disease.”

READER ENQUIRY No: 0215/0143

WINDOW AND DOOR UPGRADE HELPS TO KEEP FOOD BANK’S VITAL WORK ON TRACK A food bank in Kilsyth near Glasgow which works to alleviate hunger in its local community is benefitting from an upgrade to its premises thanks to the supply and installation of new doors and windows by CMS Windows.

The company was so impressed with the work

by Kilsyth Community Food Bank that is has also committed to becoming the charity’s official partner and will support the charity with future fund-raising activities.

Kilsyth Community Food Bank has had tremendous success providing its food distribution service to the most needy people in the local community since it was formed in since April 2013, It was keen to improve its premises and most notably replace old windows and unsuitable wooden garage doors that were a relic from the building’s previous use.

CMS – based in nearby Cumbernauld – assisted the charity by removing the draughty old windows and wooden garage doors and replacing them with new PVC-U windows and French doors which provide much needed natural daylight inside the food bank and keep the building warmer.

“Kilsyth Community Food Bank aims to increase public awareness about the true level of hunger in the local community. It helps alleviate hunger in the area by distributing donated food to those most in need.” www.glassnews.co.uk | February 2015

Kilsyth Community Food Bank aims to increase public awareness about the true level of hunger in the local community. It helps alleviate hunger in the area by distributing donated food to those most in need. KCFB is open to any individual or family who finds themselves in financial crisis due to a variety of issues such as unemployment, debt, sickness, benefit delay, or low income.

Lesley Murray from Kilsyth Community Food Bank said: “The doors and windows supplied

by CMS to Kilsyth Community Food Bank have made an incredible difference to our premises. Prior to CMS’ donation we actually had no external doors and no windows. We only had ugly wooden garage doors.

“The donation has totally changed the look of our building and has given it a new lease of life and made it so welcoming to those who use our service. The building has gone from being cold, draughty and damp to being cosy and warm.

We rely 100% on donations from the general public to provide our vital service in the local community and we could never have raised the finances to purchase the doors and windows. We can’t thank CMS enough for their generosity and we are pleased that they have agreed to be our official partner, pledging their long term support.”

CMS operates from a 15-acre modern manufacturing and recycling facility in Castlecary, North Lanarkshire, with additional facilities in Kirkcaldy, Fife. The company produces more than 100,000 window units and thousands of square metres of curtain walling every year. It employs more than 200 people, including 15 apprentices. CMS is one of the fastest growing manufacturing businesses in Scotland, providing much-needed local employment opportunities and supporting other local suppliers as well as the local community.

Find out more at www.cmswindows.com.

READER ENQUIRY No: 0215/0144

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Useful Numbers British Plastics Federation (BPF) Tel: 0207 457 5000

Glass & Glazing Federation (GGF) Tel: 0207 939 9101

British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001

GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033

BSI – Assessment & Certification Tel: 0845 080 9000

Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800

BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444 Building Research Establishment (BRE) Tel: 01923 664000 Council for Aluminium in Building (CAB) Tel: 01453 828851 Dekura Tel: 01952 201631 Door & Hardware Federation (DHF) Tel: 01827 52337 Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975 Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700 Get Britain Building (GBB) Tel: 0870 162 0936

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Proskills – Head Office Tel: 01235 833844 Proskills – Glass & Related Industries Neil Robinson – Tel: 07917 015 322 Recovinyl (via Axion Consulting) Tel: 0161 355 7618 The Glazing Ombudsman (TGO) Tel: 020 7397 7200 UK Green Building Council Tel: 0207 580 0623 Veka Recycling Tel: 01322 38721 Waste & Resources Action Programme (WRAP) Tel: 01295 819 900 Wood Window Alliance (WWA) Tel: 0844 209 261

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