Oral Hygiene February 2014

oralhygiene February 2014

Wisdom of the

AGES Active listening to our seniors can be one of the best gifts of care we can offer. And it is free.

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Sensodyne Repair & Protect ®

Powered by NovaMin® Patented calcium and phosphate delivery technology Sensodyne Repair & Protect is the first daily toothpaste to contain NovaMin® plus fluoride, a unique technology proven to help repair exposed dentin.1 • Delivers calcium and phosphate into the saliva1–3 to form a reparative hydroxyapatite-like layer over exposed dentin and within dentin tubules.2–11 Repairing exposed dentin NovaMin® builds a reparative hydroxyapatite-like layer over exposed dentin and within the tubules2–11 that: • Starts building from first use1 • Is up to 50% harder than natural dentin12 • Provides continual protection from dentin hypersensitivity with twice-daily brushing13–15 Building a hydroxyapatite-like layer over exposed dentin and within dentin tubules2,8–11

Protecting patients from the pain of future sensitivity The reparative hydroxyapatite-like layer firmly binds to collagen in dentin.1,16 In vitro studies have shown it is: • Built up over 5 days1 • Resistant to toothbrush abrasion1 • Resistant to chemical challenges, such as consuming acidic food and drinks1,8,12,17

5 µm

Fluoridated hydroxyapatite-like layer within the tubules at the surface

Fluoridated hydroxyapatite-like layer over exposed dentin

In vitro cross-section SEM image of hydroxyapatite-like layer formed by supersaturated NovaMin® solution in artificial saliva after 5 days (no brushing).10 Adapted from Earl J, et al.10 TM /® or licensee GlaxoSmithKline Consumer Healthcare Inc. Mississauga, Ontario L5N 6L4 ©2014 GlaxoSmithKline

Think beyond pain relief

1. Earl J, et al. J Clin Dent. 2011;22(Spec Iss):68–73. 2. LaTorre G, et al. J Clin Dent. 2010;21(Spec Iss):72–76. 3. Edgar WM. Br Dent J. 1992;172(8):305–312. 4. Arcos D, et al. A J Biomed Mater Res. 2003;65:344–351. 5. Greenspan DC. J Clin Dent. 2010;21(Spec Iss):61–65. 6. Lacruz RS, et al. Calcif Tissue Int. 2010;86:91–103. 7. De Aza PN, et al. Mat Sci: Mat in Med. 1996;399–402. 8. Burwell A, et al. J Clin Dent. 2010;21(Spec Iss):66–71. 9. West NX, et al. J Clin Dent. 2011;22(Spec Iss):82–89. 10. Earl J, et al. J Clin Dent.

2011;22(Spec Iss):62–67. 11. Efflandt SE, et al. J Mater Sci Mater Med. 2002;26(6):557–565. 12. Parkinson C, et al. J Clin Dent. 2011;22(Spec Iss):74–81. 13. Du MQ, et al. Am J Dent. 2008;21(4):210−214. 14. Pradeep AR, et al. J Periodontol. 2010;81(8):1167−1113. 15. Salian S, et al. J Clin Dent. 2010;21(3):82−7. 16. Zhong JP, et al. The kinetics of bioactive ceramics part VII: Binding of collagen to hydroxyapatite and bioactive glass. In Bioceramics 7, (eds) OH Andersson, R-P Happonen, A Yli-Urpo, Butterworth-Heinemann, London, pp61–66. 17. Wang Z, et al. J Dent. 2010;38:400−410. Prepared December 2011, Z-11-518.

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Sensodyne

®

Répare et Protège Activé par NovaMin® Une technologie brevetée de libération de calcium et de phosphate Sensodyne Répare et Protège est le premier dentifrice quotidien à contenir la substance NovaMin® et du fluorure, une technologie unique éprouvée pour aider à réparer la dentine exposée1.

• Libère du calcium et du phosphate dans la salive1–3 pour former une couche réparatrice semblable à l’hydroxylapatite sur la dentine exposée et dans les tubulis dentinaires2–11.

Réparer la dentine exposée NovaMin® crée une couche réparatrice semblable à l’hydroxylapatite sur la dentine exposée et dans les tubulis2–11 qui : • commence à se former dès la première utilisation1 • est jusqu’à 50 % plus dure que la dentine naturelle12 • fournit une protection continue contre l’hypersensibilité dentinaire avec un brossage deux fois par jour13–15 Créer une couche semblable à l’hydroxylapatite sur la dentine exposée et dans les tubulis dentinaires2,8–11

Protéger les patients de la douleur liée à la sensibilité future La couche réparatrice semblable à l’hydroxylapatite se lie fermement au collagène de la dentine1,16. Des études in vitro ont montré qu’elle : • se forme en 5 jours1 • résiste à l’abrasion causée par la brosse à dents1 • résiste aux expositions chimiques, comme la consommation d’aliments et de boissons acides1,8,12,17

5 µm

Couche fluorée semblable à l’hydroxylapatite dans les tubulis de la surface

Couche fluorée semblable à l’hydroxylapatite sur la dentine exposée

Image par MEB d’une coupe transversale in vitro d’une couche semblable à l’hydroxylapatite formée par la solution NovaMin® sursaturée dans une salive artificielle après 5 jours (sans brossage)10 Adapté d’Earl J, et al.10

MC /® ou licencié GlaxoSmithKline Soins de santé aux consommateurs Inc. Mississauga, Ontario L5N 6L4

Pensez au-delà du soulagement de la douleur

©2014 GlaxoSmithKline 1. Earl J, et al. J Clin Dent. 2011;22 (numéro spécial):68–73. 2. LaTorre G, et al. J Clin Dent. 2010;21 (numéro spécial):72-76. 3. Edgar WM. Br Dent J. 1992;172(8):305–312.

4. Arcos D, et al. A J Biomed Mater Res. 2003;65:344–351. 5. Greenspan DC. J Clin Dent. 2010;21 (numéro spécial):61–65. 6. Lacruz RS, et al. Calcif Tissue Int. 2010;86:91–103.

7. De Aza PN, et al. Mat Sci: Mat in Med. 1996;399–402. 8. Burwell A, et al. J Clin Dent. 2010;21 (numéro spécial):66-71. 9. West NX, et al. J Clin Dent. 2011;22 (numéro spécial):82–89.

10. Earl J, et al. J Clin Dent. 2011;22 (numéro spécial):62–67.11. Efflandt SE, et al. J Mater Sci Mater Med. 2002;26(6):557–565. 12. Parkinson C, et al. J Clin Dent. 2011;22 (numéro spécial):74–81. 13. Du MQ, et al. Am J Dent. 2008;21(4):210−214. 14. Pradeep AR, et al. J Periodontol. 2010;81(8):1167−1113. 15. Salian S, et al. J Clin Dent. 2010;21(3):82−7.

16. Zhong JP, et al. The kinetics of bioactive ceramics part VII: Binding of collagen to hydroxyapatite and bioactive glass. In Bioceramics 7, (rédacteurs) OH Andersson, R-P Happonen, A Yli-Urpo, Butterworth-Heinemann, London, pp61–66. 17. Wang Z, et al. J Dent. 2010;38:400−410. Préparé en décembre 2011, Z-11-518.

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PRESENTS

Meet Our Press...In Action Live Dentistry Pacific Dental Conference/CAED Vancouver Convention Centre - Exhibit Hall - Live Dentistry Stage Friday, March 7th 2014 - Vancouver, BC This dynamic event will feature one of our leading Editorial Advisory Board members – Dr. Elliot Mechanic. He will be featured demonstrating his techniques and procedures on real patients, so come and see him up close and in person!

ANTERIOR TOOTH WEAR – An ultra conservative approach to restore healthy teeth to their natural form.

Elliot Mechanic, DDS Friday, March 7th 11:30am - 1:30

Dr. Elliot Mechanic practices esthetic dentistry in Montreal, Canada. He received his Bachelor of Science (1975) and Doctor of Dental Surgery (1979) degrees from McGill University. Dr. Mechanic is the esthetic editor of Oral Health and is on the editorial board of Dentistry Today.

He also is the co-founder of the Canadian Academy for Esthetic Dentistry, Program coordinator of the University of Toronto Advanced Restorative Continuum, and is recognized as a leader in continuing dental education.

Oral Health is the only national clinical publication reaching all dentists and dental labs, every month of the year.

Complete Pacific Dental Conference information available at...www.pdconf.com

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oralhygiene CONTENTS

FEATURES Wisdom of the Ages

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Sheri B. Doniger, DDS

What is Culture?

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Dorothy Garlough, RDH, MPA

Case Acceptance is a Team Event!

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8

Rhonda R. Savage, DDS

An Earth Shattering Wake Up Call!

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Jennifer Turner, RDH

Is Your Dental Hygiene Department ‘A Diamond in the Rough?’

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Kathleen Bokrossy, RDH

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News

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Schmorgasbord ow la Catherine!

D.E.A.R Firefly Kids & OHA Healthy Mouth Movement Academic Scholarships

22 Dental Marketplace 26 New Products

Anadmist/Getty Images/Thinkstock

©Reimphoto/Getty Images/Thinkstock

DEPARTMENTS Editorial

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Editorial Board Members Lisa Philp | Jennifer de St. Georges Annick Ducharme | Beth Thompson

February 2014 www.oralhealthgroup.com

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Cover: ©Jupiterimages/Getty Images/Thinkstock

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EDITORIAL

Schmorgasbord ow la Catherine! dental hygienists working in Canada, directly representing 17,000 individual members including dental hygienists and students. Dental hygiene remains the 6th largest registered health profession in Canada.

And as if you aren’t doing enough good work, dental hygienists in Canada have joined the global fight to help save the 1.5 million lives that the World Health Organization (WHO) estimates are lost prematurely each year to cancer. As active supporters of World Cancer Day on February 4th, dental hygienists reminded Canadians that early detection and prevention strategies are key to improving treatment outcomes.

Cancer is the leading cause of death in Canada, accounting for 30% percent of all deaths. Oral cancer is now the 13th most common type of cancer and, in 2013, researchers estimated that roughly 4100 Canadians were diagnosed with oral cancer. Canadians need to know that oral cancer is treatable if detected early.

Canadians should also examine their lifestyle choices and eliminate tobacco use, drink alcohol in moderation, protect their skin and lips from the sun, and practice safe sex to prevent the transmission of HPV. These risk reduction strategies coupled with regular oral cancer screening by a dental professional go a long way to reduce the incidence of oral cancer both in Canada and worldwide.

All in all, a recipe for success!

Catherine Wilson Editor

©DTKUTOO/Getty Images/Thinkstock

Recently (early February), while my publisher was baking on a cruise ship somewhere in the Carribbean, I was doing a little baking of my own right here at the home office in Toronto…something I like to call snow pie. I hate to give away my secrets but you take about ‘this much’ finely granulated, powdery snow and cover with about ‘that much’ ice, et voila! Chop heartily with a sharp shovel and sprinkle liberally with rock salt. Oddly enough, this won’t upset your stomach but your back will be set for 24 hours!

In celebration of Heart Month and Valentine’s Day, registered dental hygienists across Canada opened their doors Saturday, February 8, 2014, to provide no-cost preventive dental hygiene services as part of a national campaign.

In its sixth consecutive year, the Gift From the Heart event allowed dental hygienists to reach out to their communities and help members of the public who may be financially unable to afford oral care or have difficulty accessing dental hygiene services. The Canadian Dental Hygienists Association (CDHA) is a strong supporter of this event, and many of the participants in more than 100 clinics, from four provinces, are CDHA members. Last year, dental hygienists across Canada saw approximately 860 clients during the oneday event. Serving the profession since 1963, CDHA is the collective national voice of more than 26,800 registered

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The primary portal to the body is the mouth.

Quite simply, you can’t have a healthy body without a healthy mouth. For example, acquired pneumonia is one of the leading causes of death in the elderly and is often a result of poor dental care.

As we age, our dental health becomes even more important and yet many older adults suffer terrible abuse and neglect related to oral hygiene. Poor or neglected oral health causes pain, suffering and illness for older people. This form of elder abuse, intentional or otherwise, is a very serious issue.

Recently, a new program called the Dental Elder Abuse Response (D.E.A.R) project was developed in Toronto. The project, which received a Federal government grant through the New Horizons for Seniors Program, is the first in Canada to create materials and training to help people understand and take action with respect to this issue. Working with dentists, hygienists, seniors, caregivers and community organizations, the D.E.A.R project will create senior peertrained workshops, online videos, helpful brochures and checklists to provide practical, hands-on material to recognize and prevent dental elder abuse and neglect in the greater Toronto area.

The program was co-founded by Dr. Natalie Archer and Laura Tamblyn-Watts and is a A BUSINESS INFORMATION GROUP PUBLICATION Classified Advertising: Editorial Director: Karen Shaw Catherine Wilson 416-510-6770 416-510-6785 kshaw@oralhealthgroup.com cwilson@oralhealthgroup.com Editorial Assistant: Jillian Cecchini 416-442-5600, ext. 3207 jcecchini@oralhealthgroup.com

Dental Group Assistant: Kahaliah Richards 416-510-6777 krichards@oralhealthgroup.com

Art Direction: Andrea M. Smith

Associate Publisher: Hasina Ahmed 416-510-6765 hahmed@oralhealthgroup.com

Production Manager: Phyllis Wright Circulation: Cindi Holder Advertising Services: Karen Samuels 416-510-5190 karens@bizinfogroup.ca

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February 2014

Senior Publisher: Melissa Summerfield 416-510-6781 msummerfield@oralhealthgroup.com Vice President/ Canadian Publishing: Alex Papanou

Account Manager: President/ Tony Burgaretta Business Information Group: 416-510-6852 tburgaretta@oralhealthgroup.com Bruce Creighton

joint pilot project of Archer Dental (Toronto), the Canadian Centre for Elder Law and the National Initiative for Care of the Elderly.

For more information, and to learn how to participate in the program, please contact Allison Calcutt, Project Manager at Allison. callutt@gmail.com or visit www.archerdental.com.

Light Years Ahead Dr. Fresh announced a special partnership between its popular Firefly kids toothbrush brand and Oral Heath America (OHA). As part of the partnership, which will promote regular tooth brushing through accessibility and fun while benefitting OHA’s Smiles Across America (SAA) program, Firefly will donate $25,000 and thousands of its signature Firefly Light-Up Timer toothbrushes to at-risk children. The joint efforts will help broaden access to school-based dental services offered by SAA partners.

The partnership will kick off on February 6, 2014 in celebration of National Children’s Dental Health Month, when students at Pershing School in Berywn, IL, a western suburb of Chicago, take part in a special brusha-thon event. The school is part of the Oak Park River Forest Infant Welfare Society’s Children’s Clinic dental services program.

Dignitaries invited to attend include Illinois Govenor Patt Quinn, State Senator Kimberly Lightford and State Dental Director Dr. David Miller. Marking the occasion will be the delivery of the first 25,000 light-up timer toothbrushes to be donated by Firefly.

OFFICES Head Office: 80 Valleybrook Drive, Toronto ON M3B 2S9. Telephone 416-4425600, Fax 416-510-5140.

Oral Hygiene serves dental hygienists across Canada. The editorial environment speaks to hygienists as professionals, helping them build and develop clinical skills, master new products and technologies and increase their productivity and effectiveness as key members of the dental team. Articles focus on topics of interest to the hygienist, including education, communication, prevention and treatment modalities. Please address all submissions to: The Editor, Oral Hygiene, 80 Valleybrook Drive, Toronto, ON M3B 2S9.

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http://www.danicaracing.com

NEWS BRIEFS

New Dental Project Fights Elder Abuse

http://www.danicaracing.com

The Healthy Mouth Movement Danica Patrick is shining a spotlight on an often overlook healthcare issue — oral health — as she teams up with Aspen Dental and Oral Health America to launch the Healthy Mouth Movement, a community giving initiative designed to deliver free dental care to thousands of people in need in communities across the U.S., and oral health education to millions more.

Through the Healthy Mouth Movement, dentists and team members from every Aspen Dental practice in 27 states will devote a day to providing much-needed dental care to those who need it most — free of charge, no questions asked. And the reach communities where care isn’t available, the newly constructed Aspen Dental MouthMobile, a fully equipped dental office on wheels, will go directly into communities to not only provide free service but also raise awareness. http://www.multivu.com/mnr/65217-aspendental-launches-healthy-mouth-moments

BlueLight Analytics Inc. recruited by US Military Canadian technology company, BlueLight Analytics Inc., will showcase its proprietary products in a continuing medical education (CME) conference with the leaders in US Military dental practice. The invitation to present at the meetings is a further indication of the momentum building in advance of the release of BlueLight Analytics’ chair-side curing light test service for dental practices.

Colin Deacon, CEO of BlueLight Analytics, will present BlueLight’s MARC patient simulation at the Naval Medical Center to the global leaders in the US Army, Airforce and Navy dental services. The simulator is the only physiologically accurate light curing simulator that enables operators to perfect curing light techniques based on real-time performance analytics for posterior and anterior restorations. The issue is important to the US Navy because their researchers have identified that new recruits require 30% of

NEWS BRIEFS

https://lightyearsahead.app.box.com/s/n8arzf37p23xmdftznq1

their dental restorations to be replaced within the first three years of military service and that the replacement rates for RBC restorations is significantly higher than was experienced with amalgam.

Colgate-Palmolive and CDHA Award 24 Academic Scholarships In an effort to support the education of dental hygiene professionals, Colgate-Palmolive has established an annual academic admission scholarship, administered in partnership with the Canadian Dental Hygienists Association (CDHA) to assist students enrolled in dental hygiene programs.

The following students have received a $500 scholarship under this program: APLUS Institute: Cheng (Zoe) Mengshu Cambrian College: Palak Virenkumar Shah Camosun College: Danika Kujala Canadian National Institue of Health: Morgan-Lee Genio Canadore College: Cora Croisier Cégep Chicoutimi: Carol-Anne Gaudreault College Boréal: Yunona Cassandra Anders College of New Caledonia: Cassie Grant Confederation College: Skylar Marks Dalhousie University: Amanda Collins Durham College: Megan Hawks Niagara College: Ashley Langel Ontario Dental Education Institute: Lynn Perry Oulton College: Julianne Goguen SIAST: Samantha Gajda Toronto College of Dental Hygiene: Rebecca Sayles University of Alberta: Maria Zein University of British Columbia: Yun-Hsuan (Iris) Feng University of Manitoba School of Dental Hygiene: Krista Lee Olenick Vancouver College of Dental Hygiene: Kelsie Lussier Vancouver Community College: Elissa Lauder Vancouver Island University: Jamie Senger

CDHA president Mary Bertone notes that “reducing the financial barriers to dental hygiene education is a key step in promoting greater diversity in the profession. CDHA is delighted to be working with Colgate-Palmolive on this worthy initiative.” Dr. Brian N. Feldman, Director of Professional Relations & Academic Affairs, Colgate-Palmolive Canada Inc., adds, “Supporting the education of future dental hygiene professionals is more important to Colgate-Palmolive, and partnering with the CDHA this year has enabled us to award scholarships that will help a number of dental hygiene students get the right start in their careers.”

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PATIENT CARE

Wisdom of the AGES

O Sheri B. Doniger, DDS

A leading dental clinician, author, educator, and consultant who currently practices dentistry in Lincolnwood, IL. Serving as PresidentElect in 2104, as well as maintaining her role as Editor of the AAWD Chronicle, she will become President of the American Association of Women Dentists in 2015. Her focus will be on women in leadership. Dr. Doniger was recently honored as one of the Top Twenty Five Women in Dentistry. www. donigerdental.com

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ne of the greatest treasures of my day is to have a senior citizen in my chair.

The wisdom of the ages does shine through. As I approach my increasingly delayed senior status, I truly appreciate all they have to offer. The more we actively listen to these wonderful people, the better it is for all.

Seniors can come in with a variety of needs.

Initially, we need to talk to them and assess their status. Each visit could be dramatically different from the last. Seniors are afflicted with a myriad of diseases and are under the care of many medications. It is a rare patient over the age of 60 who hasn’t had a change in medical status or medications.

Each appointment, we need to take time to question our elder (actually all) patients to determine which medications they are taking.

Many seniors take a variety of medications, sometimes from various practitioners. These patients can go to a variety of pharmacies to get their prescriptions filled or fill them through mail order or online drug houses.

Evaluating for adverse reactions is the next natural step in this process. Untoward effects can happen when two drugs potentiate. A seemingly innocuous drug causes adverse reactions that occur at a lower rate but will demonstrate themselves in susceptible individuals. Questioning the patient about any physical changes since a new medication has started is always wise. It is good that we can be another set of “eyes” to see which medications are being taken and which ones may cause a “red flag” for potential problems or associated symptoms that present themselves.

All seniors (or any patient) should have a list of current medications in their wallet. We would do well to advise our patients of this.

Some practices have a card available for the patients to write in their pertinent medication data. These are easily generated from the practice and are able to be placed on card stock for distribution to the patient. It is an

important document for the patient to carry with them and may have your office information included. We have space for not only the medications but current physicians, in case of an emergency. The cards are easily carried in their wallets. We may have to give them gentle reminders to update these cards, but for the most part, patients are usually carrying these medication lists around on scraps of paper in their wallet, anyway, so a dedicated card would be a welcome gift (Figure 1).

Nutritional counseling is also a consideration. Many times, these adult patients are alone, due to death of a spouse or other living conditions. To take a few minutes of our treatment time to discuss their diet could assist in our future treatment planning, as well as demonstrating another level of caring for this patient. The more socially active seniors may lunch and dinner out, with no apparent loss of appetite or meal. There are dangers to the constant eating out. Salt that is usually added to restaurant food is usually greater than the amount added at home. An apparently innocuous meal of soup and salad may have more sodium and fat content than a senior citizen should take. Other considerations of blood pressure and water retention can be affected by this diet rich in salts. Additionally, the bread and rolls on the table, consumed with butter, are an additional risk for added fats. Portion size, which at some restaurants is huge, can work both ways.

Some seniors only eat half, bringing the rest home for another meal. Others feel that all should be finished from their plates, causing an increased amount of calories ingested.

At home dining also is a concern for the elder adult, especially living alone. Serving sizes can be a quandary. How much is too much? A cup of dry pasta is at least three cups of cooked pasta. Eating a lot of anything after the hour of 8pm may cause gastric distress and discomfort to keep the patient up

February 2014 www.oralhealthgroup.com

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Figure 1: Example of emergency and medication card for patients.

PHONE NUMBER:

PHYSICIAN NAME:

PHONE NUMBER:

PHYSICIAN NAME:

PHONE NUMBER:

PHYSICIAN NAME:

PHONE NUMBER:

MEDICATION:

DOSE:

during the night. On the other end of the spectrum, due to many reasons, lack of company, motivation, medication, or taste, they tend to eat less than they should.

While discussing diet with our patients, sometimes it is beneficial to discuss exercise as well. We are concerned with the general health and well being of our patients. It would follow that after a diet discussion, we could ask about their exercise. Are they walking at all? Do they utilize any senior fitness facilities? Even those who are not exercise capable can do “chair aerobics.”

Many times, our senior patients are in need of massive amounts of dental care, other times minimal care is required. Limitations due to medical concerns and restricted finances could all impact on the ability or possibility to deliver comprehensive care. We need to talk to our patients to assess the level of care they are willing to spend their time and money. For a radical treatment plan of five implants and full mouth periodontal surgery may not be what the patient truly desires. It is our job to actively listen to our patients for their treatment goals.

Active listening to our seniors can be one of the best gifts of care we can offer. And it is free. In addition to assessing the depth of their personal dental goals, we can give them a social outlet for conversation they may not have in their day-to-day lives. Some of these patients, as stated, do live alone. Sometimes, we are the only “non-family” contact they have.

On occasion, the only time a senior patient talks to someone who isn’t family is during one of their medical appointments. Yes, there are seniors and then there are “aging boomers,” where we do not consider ourselves ready for the “AARP or CARP Generation” yet!

But, the true elder states people of our lifetime, these people have many stories to tell.

They are proud of their grandchildren and want to share all their happiness. They want to tell us about a trip they took or an upcom-

PATIENT CARE

EMERGENCY CONTACT NAME:

ing graduation. I have several senior patients who chat with me for long minutes, filling me in on the comings and goings of their lives, whether it is children or house remodeling.

Some want to talk about their past lives: where they lived, how the neighborhood has changed or life events that occurred a long time ago. This, too, is an important part of their care. When they allow us to be a part of their lives by sharing their life stories that is truly a gift. The appointments may take a few extra minutes but it will be worth the time spent.

Finally, if they do not show up for an appointment, try to contact them to see if all is well. Sometimes it may be a memory lapse, or merely lack of transportation. Others, it may be more serious. We have sent the local town police on wellness checks on some of our senior patients, especially after surgery and if they are living alone. Just another little extra thing that we are able to do.

The time we spend actively listening to our senior patients, listening to the wisdom of their age, showing them a concern for their welfare in addition to their health, will be valuable to our helping them maintain their dental health into their golden years. It will also be an invaluable asset to his or her lives knowing someone truly cares. So, make someone happy—give a listen. n

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OFFICE MANAGEMENT

What is CULTURE? S

Dorothy Garlough, RDH, MPA

Graduated from Western Kentucky University in 1975 and has been a practicing dental hygienist continuously since that time. She now focuses on bringing her entrepreneurial and technical know-how to business settings, helping improve workplace climate through leveraging creativity and fostering healthy team attitudes.

Her insights into how to raise innovation within the work environment has lead companies to breakthroughs and the implementation of new products, services and processes. www.innovation advancements.com

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uccessful businesses are often copied by other businesses in the hopes of obtaining the formula that led to their competitor’s success. Companies will copy the products, the look, the pricing, the advertising and the message of the successful competitor.

Lawsuits abound with this often blatant plagiarizing. Apple and Samsung are one example, with Apple being awarded $1.05 billion from Samsung because of infringement on a number of Apple’s patents.1 Yet, in all businesses there is one thing that cannot be copied. That is the culture.

The culture of a business is the calling card of the business; it is the modus operandi, the way of being. The culture drives decisions and like a rudder on a boat, it navigates the business, keeping it on route in the event that it is blown off course. The best cultures will do what they say they will do. They hold a standard of being authentic and true to their word and this radiates in all of their actions, consistently and unfaltering. The result is the fostering of trust among customers and employees.

Dental practices are no different. Building an atmosphere where employees are safe, comfortable and valued will enable you to address needs and anticipate issues. There is uniqueness to each dental practice’s culture, and the importance of hiring those who match the culture cannot be overstated. Finding staff whose principles are in alignment with the offices’ values is imperative to having an undiluted, strong positive culture. A good dental culture needs to be something that everyone in the office understands and everyone accepts. After all, the culture is extracted from the people in the practice. 2 Making the right hire with someone who ‘gets’ and supports the culture will help your business be one in which employee turnover is low and morale high.

There are positive and negative cultures.

Positive cultures in the corporate world stress collaborative innovation, customer service, continual improvement, product excellence, team building, trust and inspiring leadership, to name a few. The culture that is nurtured is unique to them with the end product or service being positive for their clients, employees and shareholders.

Dentistry can aspire to these positive cultures or wallow in the same negative cultures of other businesses. Negative behaviors abound with infections of jealousy, non cooperativeness, greed; a’ what’s in it for me’ mentality, mean spiritedness, and the undermining of other team members. 3 These destructive behaviors dilute the cohesiveness of any team and thus not only erode the success of the business but deplete the effectiveness and fulfillment of everyone.

Do you have a culture of elevating patients, recognizing that they are your reason for being? When a complaining patient presents a challenge, is it recognized as an opportunity to drive patient care and improve on your dental or business services? Or are the disgruntled patients regarded as nuisances; needy people who are interrupting the social time with your friends in the office? Perhaps an assessment needs to be done as to whether you are a party centered office or a patient centered office.

It could be that the underlying culture in your dental practice is only about making money. Is it the standard to promote optional dentistry under the guise of necessary urgent dentistry? Maybe, you have a culture that is about your convenience and your schedule.

Remember, it is a two way street; what is good for the goose is good for the gander!

Flexibility, if exercised wisely will have a positive effect on everyone. 3 It will make the workplace a pleasant one to inhabit. Employers that are progressive thinkers will exercise flexibility where it does not affect the bottom

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OFFICE MANAGEMENT

Employers that are progressive thinkers will exercise flexibility where it does not affect the bottom line and the employees will recognize that they are being listened to line and the employees will recognize that they are being listened to. The result will be the elevation of trust.

Often, the culture of a dental practice is demonstrated in the stories that are told. One local practice (with a culture for giving), has a story that is broadcast in the community.

Every few years the Dr. travels to a third world country to offer her services with an enriching (not monetarily) outcome. On some visits, the offices’ hygienist may accompany the Dr. to offer her services gratuitously as well. The entire office has a focus on patient care. Not only is care at the forefront of the office culture but also giving their patients the ultimate experience in a professional way exudes a standard that is authentic to their culture. Everyone in the office shares the attitude that dentistry is a caring profession. With the orchestration of excellent dental care as their culture, it is no surprise that the business is a success.

Another example of a positive culture is to recognize and encourage each individual staff member to bring their unique talents and interests into the practice. Contributions, in whatever way, speak to the individual staff member, add value to the practice and foster a culture of continual improvement and inclusiveness.

Perhaps someone on staff is a talented writer. Her contributions through writing newsletters, blogs or brochures can not only raise the offices profile but can enhance the writers feeling of contribution. Perhaps someone is in Toastmaster’s International and has fashioned speeches around dentistry that could be delivered at staff meetings. The value that industrious staff members can bring to the office is infinite if a culture of continual improvement is encouraged.

A healthy workplace is one in which creativity flows. Encourage contributions by everyone to brainstorm, plan and present ideas

that are new and focused on, thus propelling the business upward. Explore different ways of doing things to avoid stagnancy and spark imaginations. Hold frequent meetings in which you open the floor for everyone to contribute thoughts.

An innovation culture will receive support of time, energy and resources for collaborative improvement. It will recognize the benefit of utilizing outside experts not only for offering a fresh perspective but also an accurate reading of what is being radiated as the culture. A determination of the values, mission and even the vision of the practice will ensure that the culture is in alignment with the people within the practice.4 This will lead to engagement of all staff members which translates into rewards both financially and personally.

The unique culture of the dental office is the code by which all action is taken. Is your office culture there to offer value to your patients, your staff and your community? It is true that culture cannot be copied but it is also true that higher values translate into long term success. A good business makes money but a great business makes a difference. Developing a positive culture will lead to a successful outcome in creating tomorrow today.

What is your office culture? n

REFERENCES 1. http://www.reuters.com/article/2013/11/21/ us-apple- sa msu ng-verd ict-idUS BRE9AK19V20131121.

2. http://smallbusiness.chron.com/healthyworkplace-culture-12587.html.

3. T he Five Dysfunctions of a Team – ISBN: 0-7879-6075-6 – Patrick Lencioni – JosseyBass Publishing 2002.

4. I n Search of Excellence – ISBN: 978-0-06054878-0 – Tom Peters and Robert Waterman, Jr. – HarperCollins Publishers 2003.

February 2014

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ORAL HYGIENE

Case Acceptance is a Team Event!

An internationally known author and lecturer, and CEO of Miles Global, an international dental training and consulting firm. She lectures and publishes on women’s health issues, leadership, and business management.

Dr. Savage is a Past President of the Washington State Dental Society, and an Affiliate Faculty Member of the University of Washington School of Dentistry. She is also a member of the Pierre Fauchard Academy, American College of Dentists, and the International College of Dentists. Dr. Savage has worked for over 17 years in a private practice.

12

Your Patient and the Sales Cycle

I

t was a frigid January night in northern Washington. I walked into the hotel and was struck by the warmth of colors, smiles and the smell of great food. It’d been several months since my first stay and I felt equally impressed the second time I walked into this particular hotel. The waitress said, “How have you been? It’s wonderful to see you again!” I replied, “You have a great memory!” She said, “Well, yes, with people. Not so much about numbers, but definitely people.”

People and numbers are important in dentistry, aren’t they? Patients want to feel special, know you’re attending to every detail and they need to know your practice is a good place to be. This article will address patient’s wants and desires, and the need to create value for the recommended dentistry. In addition, because of today’s patient’s needs, most dental practices need to decrease the selling cycle to increase case acceptance.

Let’s start with the topic of the selling cycle. Have you ever been in a store where the sales person swipes your purchases right there on the spot? You didn’t have to go stand in line at the counter. Why would they do this? They do this because the merchants have figured out that if the customer pays right there, they have a higher sales rate.

If a woman likes three pairs of shoes, and the salesman can ring her purchase on the spot, she may think, “Well, I’ll return later if I don’t like them.” Yet returns in these stores have not increased. The truth is, today’s cus-

tomer is impatient. They want it and they want “it” now. If they have to wait in line for the purchase, they can change their mind on two out of three pair of shoes. For every minute a customer waits, you’re increasing your sales cycle and potentially losing part of, or, the entire sale.

In the dental practice: The first thing to recognize is that the patient isn’t a patient until the person sits their rear in the chair.

Until then, the “patient” is a “customer.”

There’s a significant difference between the two. When the patient walks through the front door or upon departure, they have a higher level of expectation. They can be more impatient, more demanding and more critical. Why are they like this?

Because the patient isn’t a patient until they sit their rear in the dental chair. At this point, most patients want to be liked by their health care provider. This is why patients lie about their weight and eating habits to their physician; it’s also why they lie to you about flossing regularly. They want you to like them.

If the patient (now the customer) has to wait in the reception area, they’ll be impatient. What, in the customer’s mind, is a reasonable waiting time in a dental practice?

Ten minutes or less, because they perceive dentistry as elective, compared to medical appointments. The customer of dentistry also hates to wait for the hygiene exam. For every minute he or she waits, their brain is

February 2014 www.oralhealthgroup.com

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©Anadmist/Getty Images/Thinkstock

Rhonda R. Savage, DDS

ORAL HYGIENE ©Anadmist/Getty Images/Thinkstock

already out in the car, driving down the road. The patient’s willingness to listen to the doctor’s recommendations diminishes for every minute of waiting.

The same is true at the front desk. Your office needs a smooth pass off, with complete information provided in the chart notes so the front desk person can efficiently, and with friendliness, check the patient out. If this person has to wait in line or the front desk has to go and fetch information, the patient may say, “You know what? I’ll just give you a call,” and out the door this customer goes.

You’ve potentially lost a sale.

In dentistry, your practice should strive to decrease the sales cycle. The front desk person’s job is to close the sale. The doctor and clinical team’s job is to create value and desire for the product. To grow your practice and create happy patients/customers, let’s talk about the needs of the patient.

A team meeting question: When you go to shop for something, what do you want from a customer service standpoint? What you want is what your patients/customers want? Use this checklist for your upcoming team meeting and see how you rank in these categories:

What patients (your customers) want:

1. Friendliness: Consistent at all levels through the office 2. A reasonable waiting time: What’s reasonable, in your mind?

3. A good atmosphere: Constantly running late affects morale. Gossip and negativity affect atmosphere. Micromanagement affects atmosphere.

4. A relationship: How well do you connect?

5. Technology: It’s expected. What do you need to add?

6. Convenience: Any convenient hours? The ability to request an appointment online?

Pay bills online?

7. Price: See #8 8. Women are twice as likely to take value over price, if they feel the value exists.

How is your practice doing with this list?

My goal with this article is to increase case acceptance, increase customer service and decrease staff stress.

Case acceptance and patient’s understanding: Time matters now, more than ever before, with your patients. Are they confused after your exam, doctor? Do they suffer from a dis-

February 2014

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ORAL HYGIENE

Patients want to feel special, know you’re attending to every detail and they need to know your practice is a good place to be ease called “MEGO”? This translates into: “My Eyes Glazed Over”. MEGO patients have the highest tendency to say, “I need to check my schedule.” Or… “I need to think about it; I’ll call you back after I check with my wife.”

Clinical team members, including the doctor: Keep your explanations simple and easy to understand. Some tips: 1. If the patient’s eyes glaze over, stop talking! Talking more will not help.

2. Keep the explanations simple and in layperson’s language. The patient understands the words: Cavity, broken, huge filling. Stop using words that diminish value: Just, little, small, tiny, only, watch and wait.

3. Doctor, at the very end of your visit, smile and let the patient know everything went very well. Pass off the care to your assistant by saying, “My assistant will talk with you about today and answer any questions you may have. At your next visit, we need to take care of the two teeth on your lower left. They have deep cavities, huge fillings and you’ve broken the inside walls of these teeth. They’re quite fragile. Keep your chewing to the other side until we take care of these teeth and avoid hard, crunchy foods. I’d like to see you on my schedule within the next three weeks.

Take care and it was great seeing you!”

Finish succinctly: “Tina, I’d like to see you on my schedule in the next two weeks to replace those fillings. Pat will help you do this.

It was great seeing you today…”

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The pass off at the chair includes the following: • W hat do I need to do?

• W hy?

• Is it urgent?

• W hat’s the next step?

• Create value and record it in the chart, so there’s no question as to the need for the

next visit for the front desk; • Finish the patient’s chart (at least 90 percent before presenting the patient up front).

To summarize, dental practices need to decrease the sales cycle. I’m seeing more “quick pay” chair-side which is great, but your team members need to be trained in sales if this is the case. Clinical team members are trained in patient care, not normally sales. If the patient says, “I’ll need to give you a call”, invite yourself to follow up, by saying, “Certainly, Robert. But I know how busy you are and this is very important to take care of as soon as possible. If I haven’t heard from you by next Wednesday, is it ok if I give you a call? You need to get this schedule as soon as possible.”

If you don’t call in a timely fashion (within two to three business days) you’ve increased the sales cycle and potentially will lose the sale, because Robert may forget. If he forgets and six months pass, and, in his mind, nothing has happened to the tooth, he won’t think it’s important when he comes in for his next hygiene appointment. For a complimentary copy of our ‘treatment plan tracking form’, email me at Rhonda@MilesGlobal.net.

Chart notes need to be 90 percent or more complete so the patient doesn’t have to wait for the front desk to obtain information in the check out process. Are your patients waiting in line? Talk about this at your team meeting. What can you do to decrease bottlenecks at the front desk? Perhaps it’s a staggered hygiene schedule, or the hygienist checks out all patients who don’t need restorative and don’t need to pay? What does this entail? Do you need to research the day before and make a note of all patients who can leave from hygiene, if there’s no restorative diagnosed?

Create value for dentistry with your words: Be clear, talk in the patient’s language and avoid words that will devalue dentistry. Pa-

February 2014 www.oralhealthgroup.com

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ORAL HYGIENE ©Chagin/Getty Images/Thinkstock

Training is crucial in dentistry; our goal is |to increase case acceptance and deliver the care the patient needs, wants and desires tients don’t feel urgency with the words “stress fracture” or “crack”. They understand “broken”. I also like the word “yet” because it changes the patient’s mind in how they think about their needs. “Has that tooth been biting sensitive yet?” “Have your teeth woken you up at night yet?” “Has it been sweet or cold sensitive yet?”

I recommend the doctor verbally tell the assistant or hygienist why the tooth/teeth need treatment at the time of diagnosis. This is called the ‘narrative’. The narrative is

written in the chart notes and the front desk now has the reason the treatment is necessary and also the ‘ammunition’ they need to deter the patient from cancelling and rescheduling.

Is your practice memorably providing the warm, comfortable feel that patients are looking for? Is your practice efficient and your services easy to understand? Training is crucial in dentistry; our goal is to increase case acceptance and deliver the care the patient needs, wants and desires. n

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1.855.295.rdhu (7348) www.rdhu.ca February 2014

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ORAL HYGIENE

An Earth Shattering Wake Up Call!

T

Jennifer Turner, RDH

Ms. Turner holds a full time faculty position at Niagara College.

Jennifer sits on the CDHO as a Council Member, Webinar and DVD Quarterly contributor and is a National Professional Speaker.

Jennifer was the 2013 recipient of the Canadian Dental Hygienists Association “Excellence in Teaching” award.

Her passion is educating and engaging dental hygienists to reach their full potential.

If you wish to contact Jennifer, please email jeturner@niagara college.ca

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his is one story that I hope will make a difference for you and everyone you come into contact with for the rest of your dental hygiene career. In 2014 and years previous, I have heard many of my colleagues say, “I am so busy and I am not sure how to slow things down” or “I feel like I never have time for myself but I take care of everyone else’s needs except my own.”

Sound familiar?

I was privy to hearing a story that stopped me in my tracks and made me reflect on my own life and the lives of my friends, family members, colleagues and my clients.

The story went like this…

There was a businessman in his forties, full of life, who considered himself a macho man with a splendid sense of humour. He was rapidly climbing the corporate ladder, flying from coast to coast weekly but still madly in love with his wife and a devoted father of three. He was a closed man not known for his communication skills or for being very open with others. He was so busy living the high life that he never made the time to go to his physician for his yearly physical in years, let alone to have an appointment at the dental office. He believed any illness was just a temporary inconvenience and it would eventually go away if you ignored it long enough. His parents had lost their teeth at a young age so he felt it was just a matter of time for himself as well.

He had noticed small lump on his neck that was present for over a year. He had no pain, no symptoms, but several people had commented on this mysterious lump on his neck.

It seemed to go away sometimes and then come back again. He thought it was just a swollen lymph node since he seemed to have a cold often. A strange turn of events landed him at his physician’s office with his wife, but the physician seemed more interested in the lump on his neck than his wife’s illness. This lump was addressed immediately.

In a matter of no time, he was diagnosed with

stage four squamous cell carcinoma. He presented with a small tumor on his left tonsil. He was unaware that he even had his tonsils. Stage 4 could not be good, he thought. He wondered if he had waited too long to see his physician, dentist or dental hygienist? This was an earthshattering wake up call. He vowed that if he survived he would change his life and he meant it. He would spend more quality time at home with his wife and kids, he no longer cared if he climbed to the top of the corporate ladder, he didn’t need a new car every other year and he was going to keep his Blackberry off when he was home. He just wanted to be alive for the people in his life that mattered to him.

But it was now out of his hands. Was it too late?

His treatment lasted nine long months. He could not speak for almost four months. The pain was unbearable at times keeping him on two full-time morphine patches, as well as numerous pain killers. Like many cancer patients, he too developed pneumonia and his family thought they were going to lose him but he kept on fighting. He endured six operations, including a feeding tube and a port.

Two kinds of chemotherapy, with more than thirty rounds of radiation for his head and neck that had him bolted to a board, sick, nauseous and unable to move at times. The radiation destroyed his salivary glands and his thyroid but that is OK because he survived – yes, he survived. He is now eight years cancer free and grateful everyday that he is alive.

Hearing this story pulled at my heart strings because many times we get busy at work, as a mom, taking care of others and we forget that we need to put our self first sometimes and prioritize our own health needs.

There is no exception in today’s dental hygiene world for not completing a full intra/extraoral examination for your clients. For all the client’s you see, make the time to be the best clinician you can be by doing a full screening that could potentially save their life. n

February 2014 www.oralhealthgroup.com

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ORAL HYGIENE

Is Your Dental Hygiene Department Kathleen Bokrossy, RDH

Business Director at rdhu and RDH Portfolio Manager. rdhu, The Unique Dental Hygiene Professional Development Centre, offers experiential and on-line learning to dental hygienists across the country and RDH Portfolio Manager, is an on-line tool designed to help the dental hygienist build and create their Professional Portfolio with ease. Kathleen is committed to helping dental hygienists flourish within their practice, both independent and within a dental setting. She can be contacted at kathleen@rdhu.ca

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‘A Diamond in the Rough’?

I

magine a dental hygiene department that focuses on continuing to improve the “Dental Hygiene Experience” for every patient that walks in the door. Imagine a program that consistently delivers a positive physical, intellectual and emotional experience for each and every patient. Imagine an office where every patient knows that they have a team of experts that are delivering important health care and are honestly motivated and interested in their long term well-being. Wow, now that’s an image worth chasing!

A well run, well executed dental hygiene program can be a tremendous asset to any dental practice looking to grow and prosper in these changing times. It provides the opportunity to interact with your patients on a regular basis. Repeated positive exposure to your practice is the key to growing a strong and loyal patient base that can lead to a steady stream of new patient referrals and increased restorative revenue. Making the “Dental Hygiene Experience” great, is an important piece to the success in any dental practice. This article looks to outline the three aspects that make up the “Dental Hygiene Experience”. After reading this article, evaluate your practice and see where you think there is opportunity to

tweak, adjust, or completely overhaul how your dental hygiene department interacts with your patients.

Based on my 25 plus years, I believe that improving the “Dental Hygiene Experience” from the patient’s perspective can be broken down into three primary aspects:

The Patient’s Intellectual Experience We can often forget how important it is to educate the patient on the importance of good oral hygiene. As we know, good oral hygiene is both a preventative measure as well as an early warning opportunity for patients. Through education and an engaged “Dental Hygiene Experience” the dental hygienist is able to reinforce to the patient the importance of home care and regular visits.

Too often the dental hygiene visit has become so routine and perhaps rushed, that the dental hygienist doesn’t use this great opportunity to educate and inform the patient on all the wonderful benefits of maintaining optimal oral health. The patient’s intellectual experience is about reminding them why they are spending the time, effort and expense of going to the dentist and dental hygienist. Done creatively, honestly and getting a patient intellectually engaged in the importance of overall good oral hygiene

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ORAL HYGIENE will lead to increased visit frequency and excited referrals to their friends and family.

Getting your entire dental team excited and communicating the tangible benefits of regular dental hygiene visits will grow your practice year after year.

Creating a positive physical experience is an essential part of any dental hygiene visit.

That fresh invigorated feeling versus the discomfort that can be part of any dental visit needs to be consciously developed and built into your work flow.

An uncomfortable dental hygiene experience reduces repeat visits, offers no referral opportunity and at the end of the day truly hampers the practices opportunity for growth and productivity. It’s critical to look at the “Dental Hygiene Experience” from this aspect as there are so many specific things we can do to reduce the discomfort and increase the positive and invigorated feeling that a patient can have following treatment.

whether your patients find their experience more painful than it should be and be sure to react to the data you collect!

Training: Technique matters! Education doesn’t stop at dental hygiene school. It is important that dental hygienists continue to participate in hands-on training to take their skills to the next level.

Instrument selection: Using the correct instrument for its intended use, reduces unnecessary pain and discomfort.

Instrument maintenance: This one is very common and has an immediate impact on the patient experience. Poorly managed and maintained instruments chairside increases patient discomfort, dental hygiene fatigue and negatively impacts all aspects of the experience.

New Technologies and techniques: There are new technologies that are being introduced all the time. Being aware of these new methods to manage and reduce pain can help keep your patients in your chair instead of requesting to move to another one!

Examples of proactive steps that can be taken

The Patient’s Emotional Experience

Measurement: can’t measure know that you ously. Get the

The path to strong restorative referrals, increased dental hygiene visit frequency and increased dental hygiene treatment comes directly from the trust that the dental team is

The Patient’s Physical Experience

You can’t improve what you so make sure your patients take their comfort very serifeedback you need to know

©Reimphoto/Getty Images/Thinkstock

An uncomfortable dental hygiene experience reduces repeat visits, offers no referral opportunity and at the end of the day truly hampers the practices’ opportunity for growth and productivity

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ORAL HYGIENE

©Reimphoto/Getty Images/Thinkstock

By intelligently integrating the patient’s physical, intellectual and emotional experience, you can turn your dental hygiene department into an exciting and invigorating aspect of your dental practice

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able to develop with the patient. The patient has to believe that you are only recommending procedures that are truly in their best interest. Trust is an emotional feeling and must be satisfied on two levels.

Trust Level 1 – Capability: The patient must believe that your team is best suited to recognize and provide the procedure being recommended. This comes from how well your dental team delivers on demonstrating your technical competence.

Through education and ongoing communication you are able to demonstrate your dental team’s strength and capability.

Trust Level 2 – Intent: The patient must believe that their best interests are at the heart of any recommended procedure made by your team. They need to know why you are recommending the procedure and that you truly believe it’s in their best interest to proceed.

Once you are able to build a culture that communicates strong specialized expertise (capability) combined with a heartfelt intent to deliver on important results to the pa-

tient, you will have a strong restorative referral machine that drives revenue into your dental office.

There are specific and tangible things each office can be doing to move their ‘Dental Hygiene Experience’ in the right direction. By intelligently integrating the patient’s physical, intellectual and emotional experience, you can turn your dental hygiene department into an exciting and invigorating aspect of your dental practice. The dental hygiene visit is often a patient’s first exposure to you and your team, and as a result, that first impression is the opportunity to build a strong patient base that looks forward to their quarterly or biyearly visits and recommends your office every chance they get.

So….is your dental hygiene department ‘a diamond in the rough’? Even if your dental hygiene department runs like a well-oiled machine, I challenge you to revisit it from the patients’ perspective. Look at all three aspects and continue to adjust and improve.

Continuous improvement after all is the key to long term fulfillment in life! Good luck! n

February 2014 www.oralhealthgroup.com

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Learn how to simply and seamlessly integrating GoodMouth into your day can benefit your practice, your patients and the community. GoodMouth will deliver BPA-Free, high-quality toothbrushes when your brush needs to be replaced. For every subscription, GoodMouth will donate two brushes, or the equivalent in dental care, to someone in need.

www.goodmouth.com

NATURES TIP™ Natures Tip produces two version of tips – standard plastic tips and a compostable version that is made of 100% compostable plastic resin. Natures Tip Is made using a proprietary blend of certified compostable material. The product is made from non-petroleum based materials and has a bio-carbon base of 95%. Insert Natures Tip the same way you do your metal tips. Single-use (disposable) helps prevent crosscontamination with instant dry air and no leaks. There is no adapter required and they are interchangeable with standard metal tips. Disposables ensure quick operatory cleanup and patient turn around time.

GLO SCIENCE PROFESSIONAL The GLO Science dual whitening experience provides a sensitivity free in-office teeth whitening procedure coupled with an easy-touse, effective treatment for at-home maintenance. The patient owns the mouthpiece after the in-office treatment. The patented Guided Light Optics (G.L.O.) innovation combines heat-pluslight in a closed system mouthpiece, activating the professional strength of GLO Professional Whitening Gel and preventing oxygens from escaping the mouth for fast, efficient, long lasting results.

www.naturestip.com

www.glosciencepro.com

February 2014 www.oralhealthgroup.com

OHY Feb14 p22-23 Products.indd 22

14-02-05 9:44 AM

PRODUCT PROFILE

SMILE PERFECTED The Smile Perfected whitening system will help you achieve a noticeably whiter, brighter smile in just 20-minutes with no sensitivity.

The patented system combines an exclusive whitening gel formulation with LED technology. The LED light allows the proprietary gel to whiten faster with reduced exposure to peroxide.

Individual ampuoles of Vitamin E are used to moisturize and protect the lips and skin during treatment. Smile Perfected gel trays are pre-loaded, so the perfect amount of gel is personalized for each unique patient.

www.smileperfected.com P R O F E S S I O N A L

P R O P H Y L A X I S

P A S T E

ENAMEL PRO Swirl-mint flavors for lustrous smiles!

OPALESCENCE GO All-new Opalescence Go from Ultradent Products, Inc. provides powerful, professional whitening for an on-the-go-lifestyle. Pre-loaded with professional strength 10% or 15% hydrogen peroxide gel, the Opalescence Go formulation also contains Potassium Nitrate with Fluoride to eliminate the chance of sensitivity, while providing enhanced caries protection and strengthening enamel. Enhancing the whitening experience, Opalescence Go is delivered in innovative UltraFit trays. These newly redesigned trays are rigid, but become semi-pliable when they reach intraoral temperatures to better conform to any arch shape for a near custom tray fit. Reaching molar to molar, the UltraFit tray’s superior adaptability also ensures that the maximum amount of gel stays in contact with the teeth during whitening. The convenient, prefilled trays can be worn right out of the package.

®

Enamel Pro® prophy paste line offers the most comprehensive mint selection in the market.

The fresh clean feeling that mint flavors provide your patients is a functional benefit.

• Strengthen their smiles Enamel Pro® delivers 31% more fluoride uptake1

www.opalescence.com

• Enamel Pro creates increased luster2,3 • The colorful swirl design, aroma and flavors appeal to patients and professionals

OUT OF AFRICA SHEA BUTTER HAND CREAM With an ultra-rich creamy feel and the healing nutrients, vitamins, and valuable phytonutrients of pure unrefined shea butter, Out of Africa’s new line of hand creams will revive parched dry hands, providing a silky smooth finish that absorbs quickly and is never greasy to the touch. Naturally rich in vitamins and antioxidants A, E, and F, these creams provide dermatological and cosmetic healing properties, deeply penetrating to moisturize and nourish skin. Proceeds go to women and children of West Africa.

• Gluten-free

4+1 FREE!*

www.outofafricashea.com

BIOLASE EPIC DIODE EPIC is the only diode laser in the USA cleared for three unique modes – Soft Tissue Surgery, Whitening, and Pain Therapy. No matter which therapy you wish to offer, you have EPIC versatility available at the touch of a finger using a fully redesigned touchscreen interface. EPIC’s design and feature set is the result of 25 years of BIOLASE engineering and innovation.

www.biolase.com February 2014

23

Order through your authorized dealer.

Premier® Dental Products Company 888-670-6100 • www.premusa.com * Buy any 4 boxes, get one box free. Contact your dealer for details. Offer valid through 3/31/14.

1-3 Data on file. / ®ARM & HAMMER is a registered Trademark of Church & Dwight Company.

www.oralhealthgroup.com

OHY Feb14 p22-23 Products.indd 23

14-02-05 9:45 AM

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12 Million+ We’ll Help You Get Started CONTACT LISTS ON-DEMAND – Improve your reach and boost revenue with Scott’s Contact Lists On-Demand – over 12 million North American business contacts. Great for direct mail, fax, telesales and email campaigns.

EMAIL MARKETING SERVICE – Improve conversion rates with Scott’s Email Marketing Service. We’ll help target your most valuable audience, design engaging emails, deploy your message, measure results, and provide you the leads that showed interest in your brand.

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1.877.517.6864

Ref: SMSA34H

solutions@scottsdirectories.com ScottsDirectories.com

DENTAL MARKETPLACE HELP

ADVERTISER PAGE Clinical Research Dental. . . . . . . . . . . . . . . 4 GSK – GlaxoSmithKline . . . . . . . . . IFC, IBC Hu-Friedy. . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Premier Dental Products . . . . . . . . . . . . . 23 RDHU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

YOUR ADVISOR IS IN KAREN SHAW TEL: 416-510-6770 FAX: 416-510-5140 E-MAIL: kshaw@oralhealthgroup.com TOLL FREE CDN: 1-800-268-7742 ext 6770 TOLL FREE USA: 1-800-387-7742 ext 6770 WEBSITE: www.oralhealthgroup.com

OHY Feb14 p24 Scott_Index AD.indd 24

University of Toronto Faculty of Dentistry. . . . . . . . . . . . . . 25 VOCO Canada. . . . . . . . . . . . . . . . . . . . OBC

14-02-05 11:33 AM

2014 AWA R D S

Distinction

OF

Gala

SATURDAY, MARCH 22, 2014

Honouring: • Dr. James W. Brown • Dr. Shimon Friedman • Dr. Timothy Milligan In support of the Access to Care Fund The Faculty of Dentistry at the University of Toronto makes dental care possible for 15,000 patients every year. Many of them have to postpone treatment so they can care for their families — they simply cannot afford to do both.

Your support can help us change all that.

At the Faculty of Dentistry we change lives!

To hear our students talk about how the Access to Care Fund have impacted them and their patients, go to:

www.vimeo.com/79699681

Contact us now for tickets and sponsorship!

Sabrina Martinez, Manager of Alumni Relations University of Toronto, Faculty of Dentistry 416-979-4940 Sabrina.Martinez@dentistry.utoronto.ca

www.dentistry.utoronto.ca/alumni-and-friends

OHY Feb14 p25 UofT AD.indd 25

14-02-05 10:03 AM

DENTAL MARKETPLACE

DENTAL MARKETPLACE

Contact: Karen Shaw • tel: 416-510-6770 • fax: 416-510-5140 • e-mail: kshaw@oralhealthgroup.com Toll free: CDA 1-800-268-7742, ext 6770 • Toll free: USA 1-800-387-0273, ext. 6770

HYGIENISTS

CAREERS UBC FACULTY OF DENTISTRY GRADUATE PROGRAMS

GUELPH, ON

RESTORATIVE HYGIENIST NEEDED

Dawson Dental is seeking an experienced part-time Restorative Hygienist for its Guelph South location. The position requires daytime availability as well as some evening/weekend hours. Our providers offer Invisalign, cosmetic dentistry, general dentistry, dentistry asleep and snoring and sleep apnea treatment.

Dentrix savvy would be an asset.

E-mail: resumes@dawsondental.ca

PRACTICES & OFFICES BAYVIEW AND SHEPPARD TORONTO, ON

Prestigious location steps from Bayview Village, Hwy 401, Subway line and tremendous construction of condominiums all around. Detached 2 story building fully renovated and equipped with 3 spacious operatories on main level and fully equipped lab +1 OP on lower level. Ideal real estate investment opportunity for a dentist.

E-mail: dental325@gmail.com or tel: 416-318-3499.

GREATER VANCOUVER, BC

Large and very well established general practice for sale in South Surrey, Panorama Ridge — a desirable and growing neighbourhood. Beautiful new hi tech facility in new building, completely digital and paperless, solid lease, 5 modern ops, loyal staff, >2300 ACTIVE patients. High Gross, high net — enough for two FT dentists.

Reply to Oral Hygiene Box 25 — e-mail: kshaw@oralhealthgroup.com

IMMEDIATE OPPORTUNITY Tisdale, Saskatchewan Excellent opportunity in 35+yr established dental practice to buy or associate to take over 1/3 of practice. Moving into brand new fully re-equipped dental facility along with medical, optometrists, chiropractors and health district practitioners. All new equipment in the new Healthplex facility with move in date in Jan/2014. A great opportunity for an immediate start and a lifetime of dentistry in an established dental community.

For further information and details contact Dr E D Phenix at tedphe@sasktel.net or Tisdale Health Plex Group.

Tel: 306-873-4255 or tdhc.connie@sasktel.net

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February 2014

OHY Feb14 p26-30 Classified.indd 26

MSc AND PhD IN CRANIOFACIAL SCIENCE PROGRAMS These programs are research-oriented and do not include clinical training. The MSc degree normally requires two years full-time study and can also be taken part-time. The PhD degree requires a minimum of three years. Both offer research training in various oral and dental sciences.

• Combined PhD or MSc in Craniofacial Science/Diploma in Endodontics • Combined PhD or MSc in Craniofacial Science/Diploma in Orthodontics • Combined PhD or MSc in Craniofacial Science/Diploma in Pediatric Dentistry • Combined PhD or MSc in Craniofacial Science/Diploma in Periodontics • Combined PhD or MSc in Craniofacial Science/Diploma in Prosthodontics The above programs will offer a minimum three-year MSc degree or a minimum six-year PhD degree combined with a Diploma in their specialty. These programs will prepare the students for clinical practice and provide research experience. Applicants must hold a DMD or its equivalent.

FOR MORE INFORMATION VISIT WWW.DENTISTRY.UBC.CA OR CONTACT: MRS. VICKI KOULOURIS, MANAGER, vkoulouris@dentistry.ubc.ca; TEL: 604.822-4486/FAX: 604.822-3562 OR MS. JACKIE LEE, fodadms@interchange.ubc.ca/TEL: 604.822-8063 POSTGRADUATE PROGRAMS ORAL MEDICINE AND ORAL PATHOLOGY RESIDENCY PROGRAM This postgraduate residency training n Oral Medicine and Oral Pathology is offered in conjunction with University-affiliated teaching hospitals. It consists of a three or four-year hospital-based, stipended residency in one of three pathways: Oral Medicine, Oral Pathology, or both specialties combined.

GENERAL PRACTICE RESIDENCY PROGRAM In conjunction with three University-affiliated teaching hospitals the Faculty offers positions in a oneyear dental residency program beginning July 1 or June 15 for pediatric residency.

FOR MORE INFORMATION ON POSTGRADUATE PROGRAMS VISIT WWW.DENTISTRY.UBC.CA OR CONTACT: MS. DOROTHY STANFIELD, MANAGER, dstanf@interchange.ubc.ca TEL: (604) 822-0345/FAX: (604) 822-4532

ASSOCIATESHIPS

VICTORIA, BC Locum wanted Tuesday’s, Wednesday’s and Friday’s from April 11th to May 2nd at established Royal Oak Clinic. 2 years plus experience preferable.

Call Dr David Johnson for details at 250-813-0849 or email at Shane@RoyalOakDentalClinic.com

THOMPSON, MB Westwood dental clinic in Thompson, MB team looking for enthusiastic dentist full time or part time. Decent income plus accommodation.

E-mail: westwooddental@hotmail.com or tel 204-677-4526.

PRACTICES & OFFICES

SUDBURY, ON

Busy, well established, three operatory dental practice for sale. Prime location, low overhead. Owner retiring.

Enquiries to: ccna@vianet.ca

DENTAL OFFICE FOR SALE IN GTA & VAUGHAN AREA

In a new location, that is fast growing community situated in a high profile mall.

Specifications: • 4-6 Ops • 2,000 – 3,000 Sq Feet • Turn Key Operation Please contact Mohamed at 416-568-4737 mrazakazi@gmail.com or via fax at 905-475-2894.

EDMONTON, AB

Price reduced! Downtown office in well managed high rise. Close to professional offices and retail stores. Private parking facility. Large office with beautiful city views.

Lots of natural light. Gross $1.4m/yr. 1380 active patients. Vendor very motivated.

Priced at 50% of last year’s gross billings!

Contact: ruth@heapsanddoyle.com www.HEAPSandDOYLE.com

ASSOCIATE BUY IN – CENTRAL BC

Opportunity for EXPERIENCED associate to purchase a busy, established dental office by working it off over time. 5 ops., hygiene, good income.

Professional evaluation done. Price negotiable.

Owner retiring.

Call 1-250-847-4934.

www.oralhealthgroup.com

14-02-04 2:17 PM

CAREERS

DENTAL MARKETPLACE

PRACTICES & OFFICES VAUGHAN, ON

Keele and Rutherford (2200 Rutherford Rd., #1) Our state-of-the-art facility is looking for a dynamic dentist to join us as a partner. We are a 15 year modern established practice in a highly desirable location with great visibility. Our practice is on the cusp of a large expansion.

E-mail: smiles@formandental.com

… it’s also a great place to work.

DENTAL OFFICE FOR SALE

1 hour from GTA and within 1 hour drive of cottage/ recreational areas of southern Georgian Bay. Grossing over $1M per annum out of 5 ops. Solo practitioner with 2 hygienists. All digital office. Good clientele demographics in area for rapid economic growth.

Enquiries to: respondent57@hotmail.com

Labrador-Grenfell Health offers a unique opportunity to live and work in a region of Atlantic Canada. We combine the peace and quiet of a rural setting with modern equipped facilities and a strong sense of community spirit. This is a perfect location to gain valuable experience in an innovative work environment.

We are responsible for a full range of services, including community health, long-term care and acute care in Northern Newfoundland and Labrador.

We are currently looking for the following professionals:

General Dentist

Permanent Full-Time, St. Anthony

Salary ranges from $136,434 to $163,723, depending on years of experience and service. Incentives include an annual retention bonus ranging from $6,750 to $20,500 (depending on location and years of service), six weeks paid leave and three weeks paid education/conference leave in a 12-month term.

Applicants must have experience in general dentistry, be eligible for registration with the Newfoundland and Labrador Dental Board and be able to submit a satisfactory Certificate of Conduct.

If a career path with a sense of adventure appeals to you, we need to talk. For information on joining our team and our incentive package, which includes assistance with relocation expenses, please submit your resumé, complete with references and stating competition number 2013000377S , to: Labrador-Grenfell Health Human Resources St. Anthony, NL A0K 4S0 Phone: 709-454-0347 Fax: 709-454-3301 hr@lghealth.ca

www.lghealth.ca

www.oralhealthgroup.com

General Dentist Opportunities

OTTAWA CENTRAL

Denturist Office Space Available for lease from June 2014. 800 sq ft space ideal for start up denture clinic. Preexisting denturist office moving to a new location. Three operatories, lab, reception area. Business existed for 20 years. Professional building with three dentists, excellent source for referrals.

Please contact us at kvpolonsky@gmail.com or call 613-733-9731 and please ask for Claudia.

METEGHAN, NS

Practice for sale in Meteghan, Nova Scotia. A beautiful seaside village with all the amenities, hockey, curling, marina, golf course etc. Busy 3 chair practice, well established, financially rewarding and low overhead. All computerized and modern equipment. Principal would like to retire.

If interested contact Dr. Harold Boudreau at 1-902-645-3011 or 1-902-645-3354 evenings or hgboudreau@ns.sympatico.ca

ASSOCIATESHIPS GRANDE PRAIRIE, AB

A full time highly motivated associate Dentist required for a busy high grossing practice. The successful candidate will take over an existing patient load from an associate that is leaving. Our primary focus is the needs and well being of our patients.

A team player with a good sense of humor is a requirement.

Please apply to email: sharon@plazadentalclinic.ca

February 2014

OHY Feb14 p26-30 Classified.indd 27

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14-02-04 2:17 PM

DENTAL MARKETPLACE

ASSOCIATESHIPS KITCHENER, ON Associate wanted 2 to 3 days per week for busy Kitchener family practice. Great location in a busy plaza. Be busy from the start. Position is replacing an existing associate who is relocating.

Please fax resumes to 519-744-7354 or email to mbensky@rogers.com

MIDLAND, ON

Small town, located on beautiful Georgian Bay currently seeking full time associate. Many opportunities to practice all aspects of general dentistry in a fast growing practice with a high volume of new patients.

The practice offers implant dentistry, cosmetic dentistry and IV sedation.

A great learning experience for any dentist.

Interested applicants please fax resume to Allison at 705-527-7775.

Email: allison@lifestylesmidland.com Phone: 705-527-7772 Cell: 705-529-6901

VICTORIA, BC

Associate wanted 1 to 2 days per week at established Royal Oak Clinic and/or brand new Westshore clinic with anticipated additional work available in future.

2 years plus experience preferable.

Call Dr David Johnson at 250-813-0849 or email at Shane@RoyalOakDentalClinic.com or Shane@ParkwayDentist.ca

EDMONTON, AB A full time associate dentist required to take over an existing full patient load from the current associate who is leaving. This truly is a very unique opportunity for a new associate to be immediately busy from day one.

The office is bright, modern and very well equipped and is continually updating the core systems to better position the office for the future. If your primary focus is the needs and well being of the patients, and if you are willing and able to work with others in a larger group practice environment then this clinic is right for you. A positive attitude, a sense of humor and some flexibility in scheduling will lead to a very successful and rewarding position for the right individual.

Email: qdental@shaw.ca Email: bay1chelsea@gmail.com 780-965-3787.

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February 2014

OHY Feb14 p26-30 Classified.indd 28

NORTHERN ONTARIO 2 FULL TIME ASSOCIATES WANTED Bright, busy, modern, well established practice. Superior compensation package $20K-$25K per month range. Cheerful, professional & efficient staff. Vibrant and active community in pristine setting. Graduates and Experienced Dentists welcome.

Please e-mail resumes to firstline_dental@hotmail.ca

KITCHENER/WATERLOO, ON An energetic and driven associate is needed immediately for our progressive and dynamic office(s) with strong new patient flow. We are actively seeking the right individual who strives for success, provides quality dentistry and who isn’t afraid of having a full schedule.

Please forward your resume to dentistsreply@yahoo.ca for this unbelievably unique opportunity!

SCARBOROUGH AND BRAMPTON, ON ASSOCIATE OPPORTUNITY

Experienced associates required, to work in supportive and progressive practice in Scarborough and Brampton on weekdays and weekends. Candidates should enjoy every aspect of dentistry.

Fax resume to 416-444-0006 or e-mail: rose-2010@live.ca

CRANBROOK, BC

Full-time associate required for busy dental office to replace the existing associate. The office has an easy going atmosphere, a well trained staff and modern equipment. Rocky Mountain skiing, snowboarding, hiking, biking, fishing, golfing.

South eastern BC close to US border.

Contact tel: 250-421-3883 or e-mail: dririnabaciu@shaw.ca

DOVE DENTAL CENTRES Full time associate needed for progressive, modern, multi-location group dental practice in London, Ontario and surrounding area. Interested candidates should forward resume and cover letter to: dovedental@ody.ca

OSHAWA, ON ASSOCIATE WANTED

Part time e/o Sunday 10 a.m. to 3 p.m.

Large established Oshawa practice, digital x-rays, cerec, laser, paperless, computer imaging, zoom, 21 operatories open 7 days a week. This position could appeal to those in a specialty program.

Contact: slake@krdental.com

SASKATOON, SK Associate required for modern, very busy practice with strong new patient flow.

Great opportunity in a University setting.

E-mail: associatedentist@ymail.com Fax CV: 888-880-4024.

ETOBICOKE, ON

We are an established Etobicoke practice lying in the midst of a rapidly growing area. We need an experienced part time associate, leading to full time, to help us meet the needs of our community. You must be an excellent clinician and someone who is looking for a long term commitment. Should you already have a patient base that you would like to augment and are looking for a new space to host your patients please give us a call regarding the possibility of a full time position. We have all the necessary back up staff and experience to allow you to concentrate fully on your dentistry.

Please respond via email to cloverdaledentalgroup@rogers.com

LLOYDMINSTER, ALBERTA (population 32,000 – 2 hours drive from Edmonton or Saskatoon). Direct flights available from Lloydminster to Calgary.

To place your ad contact Karen Shaw at 416-510-6770 or kshaw@oral healthgroup.com

Part time or full time position available for a quality – conscious, motivated associate wishing to practice in a modern, well-established family oriented practice with long established clientele.

Monday to Friday daytime hours available (terms are flexible). Excellent team and patient-oriented, energetic staff.

Adherence to recent ADA regulatory standards and dedication to patient care is our first priority. New grads welcome. If interested in joining our welcoming community, please contact: Dr. Marianne Stelmaschuk at Tooth Suite Family Dentistry ph. 780-875-4312 or email: toothsuite@shaw.ca

www.oralhealthgroup.com

14-02-04 2:17 PM

OSHAWA AREA

Part time associate required for a very successful, large group practice.

E-mail: kathleen@healthcentredental.com

CAREER OPPORTUNITY OF A LIFETIME. WHY? 1. Full time associate position 2. Immediate full patient load 3. One of BC’s highest grossing practices 4. Westshore Area of Victoria – BC’s fastest growing community 5. Healthy new patient load 6. Available immediately To replace previous associate leaving due to health. Experience required, and Cerec experience would be an asset.

Must possess strong patient interaction and treatment presentation skills.

Please call (250)474-5308 or email dawn@westshoredental.com

PETERBOROUGH, ON DENTAL ASSOCIATE

MARKHAM, ON Associate position part-time is available in busy mall location. Will be busy from day one. Position best suited to Cantonese or Vietnamese speaking. Can begin immediately. Friendly and personable is preferable.

Please email to Oral Hygiene Box 26 e-mail: kshaw@oralhealthgroup.com

THOMPSON, MANITOBA

Full-time, energetic, detail oriented associate needed immediately for established, busy family practice with income potential up to $30,000 per month. Enjoy a fully booked schedule and ability to reach your goals as a dental professional. Experience preferred. Excellent opportunity. New grads welcome. Living and Travel Accommodations provided.

E-mail cv: thompsondent@gmail.com Fax (204) 677-4072, Ph: (204) 939-0083.

EDMONTON, AB Looking for an associate (part/full time) to join our group of multidisciplinary practices which are focused on the highest quality of patient care and using the latest technology available. We are looking for a self-motivated, high-energy, clinically strong candidate who is interested in learning and continuing education. This is a great opportunity for the right candidate to grow with our expanding group and to work in a great environment. Buy-in opportunities are also available for the long-term associates.

If you are interested, please email your CV in confidence to edmontondentalcareer@gmail.com

DUNCAN, BC F/T DENTAL ASSOCIATE POSITION

Enjoy the West Coast lifestyle and practice as a F/T associate in our well established Duncan office. This position presents significant opportunity to practice F/T with access to all general dentistry treatment. The ideal candidate will have over three years experience and aspire to engage in C.E. and mentorship. Buy-in opportunity available in future.

Interested applicants may contact Megan via email or phone.

Email: megan@watermarkdentalgroup.com Phone: 1-778-839-0320 Applicants can also apply online at watermarkdental.ca

www.oralhealthgroup.com

OHY Feb14 p26-30 Classified.indd 29

NOVA SCOTIA

Associates for new dental office in Peterborough (1.5 hour from Toronto).

2-3 days to start leading to full time. New Grad Welcome to apply. Digital x-ray.

Pan/Ceph. Fully Computerized with digital charting. Minimum Pay Guarantee with Car Allowance.

Please send CV to PTBODentist@outlook.com

DENTAL MARKETPLACE

GRANDE PRAIRIE, AB

Three full time associates needed for our well established family practices, with travel to our satellite clinic in High Prairie, AB. Present associates will be leaving end of July 2014. Very busy practice with above average remuneration.

Please email drroy04@telus.net if interested.

Want to be an Associate and not work for an Owner Dentist? Immediate positions (FT/ PT) available in Halifax (newly renovated), West Hants (30 minutes from Halifax, NS) and New Minas (NS). Very active hygiene programs. All positions come with a scaled remuneration structure based on individual and/or clinic performance. Company provides a variety of free CE along with other special packages.

Contact info@finetouchatlantic.com or call (902) 835-4222 ext. 223.

AIRDRIE AND EDMONTON, AB

Excellent Airdrie and Edmonton location in Alberta; FT Associate positions available with buy in option. Owners are team of excellent experienced clinicians who are fun to work and you can expect ample vacation and balance between family and work with above average income.

Please apply in confidence to doffice05@gmail.com

WINNIPEG, MB

An associate/colleague is needed for our established and busy general dental practices in Winnipeg. Travel to our satellite clinics is also a possibility. Our dentists provide care in all disciplines of dentistry including implants, CEREC, and Invisalign. If you want to be part of a growing team that is motivated, friendly and committed to excellence, please contact Charmaine via email at: WinnipegAssociates@gmail.com

CALGARY, AB PEDODONTIST REQUIRED We are expanding our rapidly growing dental practice and and are seeking a highly motivated Pedodontist to join our dental team. We would like to offer our patients and their families the opportunity to have all their dental services under one roof. We have a high demand for a Pedodontist in our area, this is an excellent opportunity for a pediatric dentist to join a high quality private practice in beautiful Calgary, AB. This patient focused practice is an inviting & attractive option for a new graduate as well as an experience practitioner. We have a state of the Art facility with private treatment rooms, digital x-rays and an amazing dental team as well as an overwhelming amount of children that require dental treatment.

There is an opportunity for buy in for the right individual.

Please email your resume in confidence to: Cherylplas@gmail.com February 2014

29

14-02-04 2:18 PM

DENTAL MARKETPLACE

BURLINGTON, ON

We are looking for a friendly, out­ going, experienced dentist to join our team. We are a family practice and we’re looking for someone who will treat our patients like family.

Please forward CVs to assoc.wanted@gmail.com

GRANDE PRAIRIE, AB

Full time associate dentist required for busy family practice. Looking for highly motivated associate.

Our practice includes the latest in technology (IOC camera, digital x-rays, paperless etc.). Large existing patient base. Current associate moving, team in place to help. Opening is for July 2014.

Please send resume to pmdcgp@telus.net 780-538-2992.

ORILLIA, ON

Exceptional associateship opportunity for a highly motivated dentist to join a modern multidisciplinary dental centre in Orillia. Schedule flexible.

Please contact dr.guorgui@gmail.com or call 416-800-8800.

PICKERING, ON

General dental practice seeking patient oriented, motivated individual to take over an established patient base, and grow practice in Pickering, Ontario.

Strong possibility of full ownership in the future for the right person.

Send CV to wgdds2011@gmail.com.

CALGARY, AB

GENERAL DENTIST REQUIRED

Expanding dental practice seeking experienced General Dentist to join our team. We are looking for someone that is looking for a different opportunity. Someone committed to growth, to health and wants JOY in their life and to provide JOY to their patients. We are searching for relationship driven providers that are committed to helping patients achieve their long term goals. That are committed to excellence in their standard of care. If you are looking for something different please send resume and cover letter to lavonne.keal@sierracentre.com and let us know what it is your searching for and how you want to make a difference in the lives of the patients and team you serve.

OHY Feb14 p26-30 Classified.indd 30

FORT MCMURRAY, AB

Fort McMurray dental office is looking for a part time to a full time associate.

Must have at least 2 years experience.

Please send resume to # 3 101 Signal Road, Fort McMurray T9H 4N6 or by email auroradentaltw@gmail.com

BARRIE, ON

Part time associate required for a very busy office in Barrie.

Please forward resume to dentaldreams@live.com

ORILLIA, ON

OSHAWA, ON

Part time associate required 1-2 days per week for busy general family practice.

Please forward resume to dental_2010@live.ca

OTTAWA, ON

Associate needed for a busy Mississauga Clinic ASAP. Please fax resume to: (905) 272 9968 or e-mail: abmdentist@gmail.com

Progressive growing practice in Oshawa is looking for an associate dentist. To start end of February/beginning of March for Fridays and every other Saturday.

Please forward resume to dentaloshawa@yahoo.ca.

Busy practice in central Ottawa looking for dentist to cover a maternity leave (Full time) starting in May 2014 with option to remain in practice part time at the end of locum.

Please send CV to karen@prestondentalcentre.com RED DEER, AB F/T Associate needed for busy general practice in Red Deer, Alberta. No weekends & evenings. New grads are welcome to apply.

Please send resume to carolfuis@gmail.com

MISSISSAUGA, ON

THUNDER BAY, ON

Associate position available in a busy modern family practice. Experience is an asset but new graduates are welcome.

Email resume to ashibonn@hotmail.com

OTTAWA, ON

Full-Time Associate Needed. Outstanding opportunity for a dynamic, dedicated team-oriented individual to join a large, well-established group practice in Kanata, (Ottawa) Ontario.

Please submit CV by email: hazeldeandental@gmail.com

TORONTO, ON

Busy downtown family clinic is looking for a periodontist, implant specialist and an experienced general dentist.

Please fax your resumes to 416-538-8422 or email to davidkourosh@hotmail.com

CALGARY, AB

FULL TIME PERIODONTIST REQUIRED

We are searching for a full time periodontist to join our Neuromuscular Practice in Calgary, Alberta.

This individual will be committed to work in collaboration with our restorative and hygiene teams to ensure patients are receiving optimal health and will assist in the process of helping these patients achieve their long term goals. We are looking for someone very dynamic and relationship driven that is excited to join a team committed to our organizational values of Joy, Growth and Health. Practice provides 100% referral acceptance and is located in affluent area of the city with no one else providing these services nearby.

Candidate must have a minimum of 3 years’ experience.

If you are interested please send resume and cover letter to lavonne.keal@sierracentre.com

THORNHILL, ON

Part-time associate is needed for a busy, newly moved family practice, located in Thornhill. Modern, completely digital and paperless practice doing all aspects of dentistry. Chinese speaking is preferred.

Please forward your resumes to office manager at mehrsi@hotmail.com.

SCARBOROUGH, ON VICTORIA PARK & FINCH

Associate Required Tuesdays, Thursdays & Fridays.

Very busy, well established, recently renovated 7 op practice, offering great team support. 2-3 years’ experience preferred, with interest for long term.

Please email Resume: af71@sympatico.ca

EQUIPMENT EQUIPMENT AND PRODUCT FOR SALE Nobel Replace implants (10) and implant surgical kit. Midmark Ultrasonic model #250 Scican Statim model #1102.

For more info please email: info.tosihdental@eastlink.ca

FOR SALE

Seiler Microscope Rarely Used With Stand For Sale.

Email: hrdentalteam@gmail.com

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Helping shine a light on your Acid Erosion patient.

TM

ACID EROSION IDENTIFIER

The new ProActTM tool from ProNamel® is based on the published index of BEWE (Basic Erosive Wear Examination) to help dental professionals across Canada identify acid erosion and erosive wear, and counsel patients on acidic dietary challenges and oral hygiene while helping to manage patients over time – all in an effort to help you shine a little more light on your acid erosion patients.1 www.ProNamel.ca/dentalprofessional TM /® or licensee GlaxoSmithKline Consumer Healthcare Inc. Mississauga, Ontario L5N 6L4 © 2014 GlaxoSmithKline

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1. Bartlett D, et al. Clin Oral Invest. 2008;12(Suppl 1):S65–S68.

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Pour aider à mettre en lumière vos patients atteints d’érosion par acide.

L’IDENTIFICATEUR D’ÉROSION PAR ACIDE MC

Le nouvel outil ProActif de Pro-Émail se base sur l’indice publié de BEWE (examen de base de l’usure par érosion) afin d’aider les professionnels des soins dentaires du Canada à identifier l’érosion par acide et l’usure par érosion, à prendre les patients en charge au fil du temps et à les conseiller quant aux défis que représentent les aliments acides et l’hygiène buccale. Tout cela dans le but de vous aider à mettre davantage en lumière vos patients atteints d’érosion par acide1.

MC

®

www.ProNamel.ca/dentalprofessional/fr /® ou licencié GlaxoSmithKline Soins de santé aux consommateurs Inc. Mississauga, Ontario L5N 6L4 © 2014 GlaxoSmithKline

MC

OHY Feb14 p31 GSK Fre AD.indd 31

1. Bartlett D, et al. Clin Oral Invest. 2008;12(Suppl 1):S65–S68.

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