Issuu

700+ EXHIBITORS | 1,000s OF IDEAS | EARN CE CREDITS | STELLAR NETWORKING

™ C A N A DA’ S M E E T I N G S + E V E N T S S H OW YEARS

YOUR COMPLETE GUIDE TO ATTENDING AUGUST 16 + 17, 2016 METRO TORONTO CONVENTION CENTRE NORTH BUILDING

Experience incredible Education, Networking and Career Development.

Smart thinking. Smart solutions.

Ticking all the boxes. Top-drawer audiovisual? Check. Full-service facilities in every major Canadian city? Check. Cutting-edge event technologies? Check. By bringing together Frischkorn Audiovisual, MEDIACO and Sound Systems Plus, FMAV helps event and meeting planners produce live events that create a connection. To learn more, visit fmav.ca

CONTENTS

Why your peers

L ve LOVE

IncentiveWorks 1

Make valuable connections with your peers.

Learn with affordable, world-class education.

Find exciting new vendors and suppliers.

Choose from 13 expert Education Sessions, including 2 daily by MPI for only $115.

Earn Continuing Education Credits for most sessions.

Attend FREE Knowledge Pods offering mini sessions on emerging topics.

Pick up great ideas, concepts and inspiration to apply to your work.

Use our custom Appointments Tool to book exhibitor meetings on the show floor—see who you want, when you want.

™

YEARS

GENERAL INFORMATION 14 MPI Foundation Canada Rocks 4 Show Information Hours, location + more

THE CONFERENCE 8 Keynote: Curt Steinhorst Thriving in the Age of Distraction

9 Session Descriptions

27 Hosted Buyers Program

12 Hall of Fame LIVE

26 Local Host Program

12 Collect CE Credits

6 Agenda at a Glance Your guide to IW2016 and all events

28 Sponsors + Partners They make the show come alive

31 Closing Party 30 Travel + Accommodation 5 Passes + Prices

13 Keynote: Neil Pasricha Building Lasting Happiness in Your Organization and Life

THE TRADE SHOW 16 Show Floor Map 18 Exhibitor Listings 20 Appointments Meet with who you want, when you want

23 Ask an Expert Expert advice speciﬁcally tailored for you

24 Knowledge Pods

Get even more networking with our partner MPI Foundation and Site Canada events.

Free education on the show ﬂoor

Find powerful networking opportunities on the show floor with over 700 local, national and international suppliers to choose from.

Download the Mobile App eventmobi.com/iw2016 Sponsored by

25 Wellness Lounge Find your zen

25 Discovery District Food for Thought

meetingscanada.com/incentiveworks

INCENTIVEWORKS 2016 | 3

SHOW INFORMATION

LOCATION Metro Toronto Convention Centre North Building 255 Front Street West Toronto, ON M5V 2W6

a place to recharge your batteries!

CHARGING STATIONS

Visit mtccc.com for parking information and maps

SHOW HOURS Tuesday, August 16 EDUCATION 8:00 a.m. – 12 noon TRADE SHOW 12 noon – 5:30 p.m.

CONCIERGE Our Events Team is here to help make your experience great before, during and after IncentiveWorks. Contact us with your questions iwshow@newcom.ca or 416.510.5242

Need a quick boost of power for your devices during the show? Thanks to ChargeBar, we’ll have two charging kiosks conveniently located in the Connection Lounge. This year’s kiosks are lockers so you can be sure your device is safe while you continue to network on the show ﬂoor.

Wednesday, August 17 EDUCATION 8:45 a.m. – 11:30 a.m. TRADE SHOW 11:30 a.m. – 4:00 p.m. CLOSING PARTY 6:00 p.m. – 12 midnight

Don’t forget to visit us on the show floor! Our Concierge desk is conveniently located at the top of the escalators and we are happy to answer any questions you may have about IncentiveWorks 2016.

This year’s Connection Lounge & Conversation Café are perfect for catching up with peers and meeting new colleagues in the industry. Conveniently located on both ends of the show ﬂoor; the perfect place for a bite to eat or relax in our stylish and comfortable seating.

meetingscanada.com/incentiveworks

ONSITE REGISTRATION opens at 7:00 a.m. on Tuesday, August 16th and 7:45 a.m. on Wednesday, August 17th. Registration is located in the main lobby of the Metro Toronto Convention Centre, North Building.

4 | INCENTIVEWORKS 2016

FREE WIFI The Metro Toronto Convention Centre is pleased to offer attendees Free WiFi in the convention and common areas. To connect to the WiFi, please select MTCCPublicWiﬁ.

meetingscanada.com/incentiveworks

PASSES + PRICES

We offer many ways to attend through our ﬂexible pass options. Choose the one that meets your needs! Register online: meetingscanada.com/incentiveworks

TRADE SHOW PASS

EDUCATION PASS

WORKS PASS

FREE

$115

$165

The Trade Show Pass is complimentary to qualiﬁed planners and includes:

The Education Pass includes everything in the Trade Show Pass

The WORKS Pass includes everything in the Trade Show Pass and Education Pass

+ Access to 700+ companies on show ﬂoor

+ Knowledge Pods to discuss

emerging topics with your peers

Inspiring event ideas as you explore the Discovery District

+ A customized experience to

maximize your time through the Appointments Program

+ Our Connection Lounge &

PLUS

+ 13 industry-leading education sessions to choose from

+ 2 Keynote sessions + Hall of Fame Awards

PLUS 1 Closing Party Ticket

ceremony LIVE!

+ Daily lunch vouchers + Earn CE credits

Canada’s Best Conference Value!

Conversation Café to network and converse in a more intimate setting

INTERESTED IN BEING HOSTED AT INCENTIVEWORKS? See pages 26 + 27 for information on our Local and National Hosted Buyer Programs. meetingscanada.com/incentiveworks

INCENTIVEWORKS 2016 | 5

AGENDA AT A GLANCE

MONDAY, AUGUST 15 Official IncentiveWorks Events

TUESDAY, AUGUST 16 7:00 a.m. – 5:00 p.m.

ON-SITE REGISTRATION 8:00 a.m. – 9:00 a.m.

BREAKOUT SESSIONS SITE CANADA GOLF TOURNAMENT The Country Club Golf Course, Woodbridge

SIMPLIFYING EVENT MARKETING ROI

STATE OF THE INDUSTRY: M+IT MEETINGS MARKET REPORT

Presented by Shannon DeSouza, Attendease

Facilitated by Lori Smith, M+IT with a panel of planner experts

7:30 a.m. – 3:00 p.m. EVENT CANVAS WORKSHOP

9:15 a.m. – 10:15 a.m.

IN PARTNERSHIP WITH

Metro Toronto Convention Centre

1:00 p.m. – 5:00 p.m.

THE POWER OF PERSONALIZATION

STATE OF THE INDUSTRY: M+IT INCENTIVE TRAVEL REPORT

Presented by Kathleen Roberge, etouches

Facilitated by Alanna McQuaid, M+IT with a panel of industry experts

8:30 a.m. – 10:15 am

WORKSHOPS MPI FOUNDATION CANADA ROCKS! Real Sports Bar

ANSWERS TO YOUR TOP 12 F+B QUESTIONS Presented by Tracy Stuckrath, CSEP, CMM, CHC, CFPM, Thrive! Meetings and Events

7:30 a.m. – Midnight BUILDING YOUR CONTRACT CONFIDENCE Presented by Heather Reid, Heather Reid Consulting

MOBILE APP Meetings + Conventions Calgary is proud to present the IncentiveWorks Mobile App offering attendees a rich, interactive mobile option to experience this year’s show. App features include:

HOW TO BUILD A DYNAMIC AND DIVERSE SPEAKER NETWORK Presented by Pamela Slim, Best-Selling Author, Entrepreneur + Speaker

TRUST ME! A SUPPLIER’S GUIDE TO BUILDING TRUST WITH BUYERS Presented by Jill Harrington, Sales Trainer, Consultant and Keynote Speaker

+ Events in progress + Full session descriptions and room assignments + Event schedules and updates + Interactive trade-show map with full exhibitors list + Social media links to keep connected to our community Sponsored by

10:30 a.m. – 12:00 p.m.

HALL OF FAME LIVE + KEYNOTE PRESENTATION THRIVING IN THE AGE OF DISTRACTION Presented by Curt Steinhorst, Distraction Expert

12:00 p.m. – 5:30 p.m.

TRADE SHOW FLOOR OPEN In partnership with

1:00 p.m. – 3:00 p.m.

KNOWLEDGE PODS (on trade show ﬂoor) Download today! eventmobi.com/iw2016 6 | INCENTIVEWORKS 2016

5:30 p.m. – 11:00 p.m.

SUPPLIER PRIVATE EVENTS (by invitation only) meetingscanada.com/incentiveworks

AGENDA AT A GLANCE

WEDNESDAY, AUGUST 17

WHO SHOULD

ATTEND

7:45 a.m. – 3:30 p.m.

ON-SITE REGISTRATION 8:45 a.m. – 10:15 a.m.

WORKSHOPS THE LEADERSHIP ADVANTAGE: STOP MANAGING AND START LEADING

+ MEETING PLANNERS

Presented by Jerome Wade, The Epic Advantage

Corporate

ARE YOU MISSING OUT? HOW TO LEVERAGE YOUR DMO TO ELEVATE YOUR NEXT CORPORATE EVENT

Government

Presented by Meetings of the Minds, Facilitated by Jennifer Holly, Travel Alberta

Independent

THE POWER OF PLAY Presented by Roger Haskett, Performer, Speaker and Industry Leader

NO MORE TALKING HEADS! EXPLORING NEW FORMATS IN MEETING AND CONTENT DESIGN Presented by Courtney Stanley, EventMobi

ACING THE FILTER TEST: HOW TO GET YOUR PROPOSAL THROUGH A PLANNER’S DECISION-MAKING FILTER Presented by Ciara Feely, The Conference Converter

Association

+ INCENTIVE TRAVEL MANAGERS + SPECIAL EVENT PLANNERS + CONVENTION + TRADE SHOW MANAGERS + SALES + MARKETING MANAGERS + EXECUTIVE ASSISTANTS + ADMINISTRATION SPECIALISTS

10:30 a.m. – 11:30 a.m. KEYNOTE PRESENTATION BUILDING LASTING HAPPINESS IN YOUR ORGANIZATION AND LIFE Presented by Neil Pasricha, Bestselling Author of The Book of Awesome

+ HUMAN RESOURCE MANAGERS + TRAINERS + CORPORATE TRAVEL AGENTS

11:30 a.m. – 4:00 p.m.

TRADE SHOW FLOOR OPEN

+ PR SPECIALISTS

1:00 p.m. – 3:00 p.m.

+ COMMUNICATIONS MANAGERS

KNOWLEDGE PODS (on trade show ﬂoor) 6:00 p.m. – Midnight

PLUS

INCENTIVEWORKS CLOSING PARTY

ANYONE RESPONSIBLE FOR:

JOIN THE CONVERSATION!

+ Selecting promotional items to reward and motivate employees

www.facebook.com/IncentiveWorks

www.linkedin.com/groups/ IncentiveWorks

+ Launching new products and services

+ Corporate gifts @Incentive_Works #iwshow | #iw25

meetingscanada.com/incentiveworks

Download our app eventmobi.com/iw2016

INCENTIVEWORKS 2016 | 7

KEYNOTE PRESENTATION

Thriving in the Age of Distraction Tuesday, August 16

CURT STEINHORST

11:00 a.m. — 12:00 p.m. For the first time in history, we live in a world without any barriers to connection or communication. This has fundamentally altered the way people work, engage, communicate, and relate to one another. The same technology that simplifies processes compromises our focus and makes it even more difficult to reach increasingly distracted attendees. Attention resources have never been more competed over, or more depleted. We are asked to process four times the information that people dealt with in 1986, but with less space and time to actually think. Advertisements, alerts, emails, constant notifications—no wonder the average person struggles to make it three minutes without being interrupted! In this intensely practical speech, Curt Steinhorst shares communication insights that help you rise above the noise and focus strategies that help you block it out. He addresses questions such as:

About Curt Steinhorst Distraction Expert. A leading voice on strategic communications in the age of distraction, Curt Steinhorst speaks around the world, helping his audiences better connect with their most important stakeholders, and better focus on their own work, so they can be more productive,

+ How do you create environments and processes that actually bolster your capacity for focus rather than harm it? + How do you balance between staying informed on trends through connectivity and seeking to create the trends through focused ingenuity? + How do you engage with emerging technology without letting it exploit you? + What communication strategies will help you reach a customer in constant distraction?

effective and ultimately more successful. The founder and president of The Promentum Group, a communications consultancy that crafts messages for today’s distracted audiences, Curt has helped an impressive variety of companies and public ﬁgures—from preparing Johnny Manziel for his Heisman trophy acceptance speech (described by ESPN as “the greatest in history”) to advising the largest record label in country music on its marketing to digital consumers. Curt has spoken across the globe to audiences that include General Motors, Raytheon, The Naval Academy, Aspen Ski Co., Hotel Association of Canada, and YPO. His forthcoming book, Cave Dwellers,

CMP-IS Domain G: Meeting or Event Design, 1.0 CE

See Curt as part of an Education or WORKS Pass. See page 5 for details. 8 | INCENTIVEWORKS 2016

offers readers strategies for withdrawing from today’s distractions to focus on the heart of all great communication—idea creation.

@curtsteinhorst Preview Curt’s session: meetingscanada.com/curt

EDUCATION 2016

EDUCATION AT

2016

TUESDAY, AUGUST 16 BREAKOUT SESSIONS 8:00 a.m. – 9:00 a.m. SIMPLIFYING EVENT MARKETING ROI Presented by Shannon DeSouza, Attendease

If you are tired of hearing that event marketing is all about the numbers, but you don’t really know what that means, then this is the session for you. Learn how to harness the power of technology to track your entire event life cycle. You’ll also get the list of metrics that all event marketers need, learn how to deﬁne key performance indicators and ﬁnd out which digital measurement tools are best used for event marketing. Whether you’re new to event marketing or simply want to brush up on event marketing ROI basics, you’ll leave this session with a better understanding of how to track, measure and use your results to create better marketing campaigns for your future events. CMP-IS Domain I: Marketing

1.0 CE

STATE OF THE INDUSTRY: M+IT MEETINGS MARKET REPORT Facilitated by Lori Smith, Meetings + Incentive Travel, plus a panel of experts

What’s the state of the meetings industry in Canada? Find out in our ﬁrst ever M+IT Meetings Market Report session. We’ll reveal the results of Meetings + Incentive Travel magazine’s annual market report survey, giving you ﬁrst access to how the industry fared last year and where it’s headed in the months to come. M+IT Editor Lori Smith will walk meetingscanada.com/incentiveworks

through the numbers – from destinations and meeting spend to marketing tactics and technology, and you’ll hear from our panel of meetings industry experts who will weigh in on the data. For the ﬁrst time ever, you’ll be able to interact live with the results, ask questions about the numbers and ﬁnd out what this all means to you. Panelists: Julie Calvert, CMP, CMM, The Canadian Payroll Association; Kalinda Cripwell, Event Management Professional; Marie France Watson, Concordia University; Bettyanne Sherrer, CMP, CMM, ProPlan Conference & Events

CMP-IS Domain A: Strategic Planning

1.0 CE

PLANNERS. At IncentiveWorks, we understand that. Our education sessions and workshops are designed to provide insight, tips and applicable learning experiences for every level of planner, regardless of where you are at in your career. We enlist professional speakers and industry experts

BREAKOUT SESSIONS 9:15 a.m. – 10:15 a.m.

to bring you engaging,

THE POWER OF PERSONALIZATION Presented by Kathleen Roberge, etouches

One of the biggest challenges that event planners face today is how to personalize the event experience for attendees. What ways can you learn more about your attendees and bring more relevance to them within your event? The answer is big data, but what does that mean? In this session, find out about user profiling and how big data technology can be used to capture attendee interest before, during and after your event. Through pre-event communication, mobile apps, iBeacons, surveys, and more, you can gather data on your attendees at every step of your event, see what they like and what they don’t, allowing you to create a more personalized approach. Learn how planners can use user profiling for automated matchmaking, personalized suggestions onsite and more! Get the tips to make your next event one that your attendees will never forget! CMP-IS Domain I: Marketing

EDUCATION MATTERS TO

relevant content to help you deliver better events. The program is designed by the events and editorial team of the award-winning Meetings + Incentive Travel (M+IT) magazine. With more than 40 years of experience covering the meetings industry, M+IT knows what planners want. IncentiveWorks’ education program brings the pages of the magazine to life. BONUS: We pre-qualify our education sessions with the Convention Industry Council (CIC) so that time spent at IncentiveWorks may help you gain your certiﬁcation

1.0 CE

or re-certiﬁcation! INCENTIVEWORKS 2016 | 9

EDUCATION 2016

STATE OF THE INDUSTRY: M+IT INCENTIVE TRAVEL REPORT Facilitated by Alanna McQuaid, Meetings + Incentive Travel, plus a panel of experts

EDUCATION WORKSHOPS 8:30 a.m. – 10:15 a.m.

How did the incentive travel industry fare last year? Where is it headed in the months to come? Based on the ﬁndings from Meetings + Incentive Travel‘s inaugural incentive travel survey, we’ll give you the state of the industry, revealing where groups are going around the world, what information sources they’re using to book, group size, program elements and spend and provide insights on the future of incentive travel in Canada. M+IT’s Alanna McQuaid will walk through the results and our panel of incentive travel experts will make sense of the data, allowing you to get answers to your most pressing questions and ﬁnd out how this will impact you in the months ahead.

Presented by Tracy Stuckrath, CSEP, CMM, CHC, CFPM, Thrive! Meetings and Events

Panelists: Stefano Mastrantonio, Air Canada; John Iannini, Melia Hotels International; Dallyce Macas, Platinum DMC Collection; Bonnie B. Boyd, CMP, DMCP, BBC Destination Management

CMP-IS Domain I: Strategic Planning 1.0 CE

ANSWERS TO YOUR TOP 12 F+B QUESTIONS

Good food and beverage has become imperative to events, and being on the same page as your caterer in terms of food selection, cocktails, service style and sourcing is central to the overall success of your programs. But how do you get to that place? Discover 12 key F&B questions you should be asking your partners and discover what answers make most sense to you and your event during this highly interactive session. Learner Outcomes: + Discover why communication with your caterer is central to the success of your events. + Discover key questions to ask any caterer when you are planning a meal or food function. + Understand the value of a well-planned meal to the overall satisfaction of your attendees. CMP-IS Domain G: Meetings or Event Design 1.75 CE BUILDING YOUR CONTRACT CONFIDENCE Presented by Heather Reid, Heather Reid Consulting

Venue contrac t s are ever-changing… year-toyear, chain-to-chain and region-to-region. Planners need to be aware, and wary, of the nuances. In this session, we’ll

10 | INCENTIVEWORKS 2016

dig deep into the most challenging contract clauses – attrition, cancellation, indemnification and force majeure – through the use of examples and peerto-peer discussions. You’ll also discover the difference between negotiating venue contracts from a position of lost profits versus lost revenues. Together we’ll build your contract knowledge so you can move forward with new-found confidence. CMP-IS Domain B: Project Management

1.75 CE

HOW TO BUILD A DYNAMIC AND DIVERSE SPEAKER NETWORK Presented by Pamela Slim, Bestselling Author, Entrepreneur + Speaker

As a meeting planner, your success is tied to the great people you bring into your organization, or your clients’ organizations . Yo u r customers are hungry for the next great topic and thought leader. During this high-energy session, learn how to stay current with the best experts and speakers, how to ensure that you have great relationships with a broad and diverse group of presenters who will meet your clients’ needs and how to position your organization as the place where everyone wants to speak. Become the person who finds the Next Great Speaker, and innovates in your marketplace, and discover a powerful network-building framework that you can apply to your meeting planning business, as well as the businesses of your clients. CMP-IS Domain G: Meetings or Event Design 1.75 CE

meetingscanada.com/incentiveworks

EDUCATION 2016

TRUST ME! A SUPPLIER’S GUIDE TO BUILDING TRUST WITH BUYERS Presented by Jill Harrington, Sales Trainer, Consultant and Keynote Speaker

Distrust in the sales profession tripled between 2010 and 2014, and it’s not improving. Buyers are happy to take your valuable time, use your expertise and obtain a detailed proposal from you, but without a high degree of trust (by today’s definition), they won’t buy from you, and they certainly won’t pay your premium price. Are you unknowingly adding fuel to the fire of distrust with your prospective clients and hindering the sales process? Sales expert and industry Hall of Famer, Jill Harrington, returns to IncentiveWorks with an important message to industry suppliers. Using stories and examples from the industry, she will share the three behaviours that are hampering your ability to quickly establish trust and arm you with the three “must do’s” to establish trust with the toughest customers, so that you: + Break through the wall of silence when accessing new contacts + Unseat those pesky incumbents + Get quality information from important buyers + Increase attendance at your client presentations and meetings CMP-IS Domain F: Stakeholder Management 1.75 CE

EDUCATION WORKSHOPS 8:45 a.m. – 10:15 a.m.

Presented by Meetings of the Mind Facilitated by Jennifer Holly, Travel Alberta

THE LEADERSHIP ADVANTAGE: STOP MANAGING AND START LEADING

Panelists: Scott Ventresca, Tourism Toronto | Krista Cameron, Destination St. John’s | Candace Schierling, Tourism Saskatoon

Presented by Jerome Wade, The Epic Advantage

Are you a leader or a manager? In this session, you’ll learn how to empower your staff to fully leverage their inte llig e n ce , u n i q u e strengths and leadership greatness. By applying the principles of The Leadership Advantage, you will see increased productivity, accelerated performance, ampliﬁed employee satisfaction, and maximized opportunity at every tier of your organization. Leadership-driven organizations have the most fun, see the greatest results and experience epic success.

CMP-IS Domain E: Human Resources

Seats are ﬁlling fast… Avoid disappointment and choose your sessions now!

Do you think you know the difference between a CVB, DMC and DMO? If asked whether DMOs charge for their services or make commissions would you know the answer? In this session, you’ll ﬁnd out how DMOs work and what beneﬁts are available to planners that most just leave sitting on the table. You’ll gain an understanding of how they operate, how they can help you save both time and money (two things in short supply!) and walk away with tips that will help you elevate your future events. CMP-IS Domain A: Strategic Planning

1.5 CE

THE POWER OF PLAY Presented by Roger Haskett, Performer, Speaker and Industry Leader

Learner Outcomes: + Discover how to remove the management limitations that are in the way of your success + Learn how to unleash the leadership greatness of your team and organization + Discover how to become a high-altitude leader

BOOK YOUR SESSIONS

meetingscanada.com/incentiveworks

ARE YOU MISSING OUT? HOW TO LEVERAGE YOUR DMO TO ELEVATE YOUR NEXT CORPORATE EVENT

WEDNESDAY, AUGUST 17

1.5 CE

Play is not just fun and games. New studies suggest it’s directly tied to ROI. In this fun and interactive session, our expert proves that with permission (and gentle encouragement) to have more fun, participants become more engaged, connect with more people on a deeper level, retain more knowledge and ﬁnd more creative ways to apply that knowledge. You’ll learn how to weave a playful approach into the content of your meetings by putting the participant experience ﬁrst and making a few small but hugely powerful changes to your meeting program. CMP-IS Domain G: Meeting or Event Design

1.5 CE

INCENTIVEWORKS 2016 | 11

EDUCATION 2016

NO MORE TALKING HEADS! EXPLORING NEW FORMATS IN MEETING AND CONTENT DESIGN Presented by Courtney Stanley, EventMobi

We’ve all been there, unfortunately. Boring speaker, boring setup, bored attendees. There has to be a better way! In this session, you’ll not only learn that different formats make meetings exciting, but you’ll experience it for yourself. Watch ﬁrsthand how engagement grows when topics are crowd-sourced and up-voted, giving participants the power to choose the content that’s most relevant to them. Discover how your room set-up can actually help you create content and wakeup your boring conference design (no couches necessary!) In this 90-minute experiment, you’ll determine what content and design formats work best for you. Come curious and leave with ideas you can implement at your next event. CMP-IS Domain G: Meeting or Event Design

1.0 CE

ACING THE FILTER TEST: HOW TO GET YOUR PROPOSAL THROUGH A PLANNER’S DECISION-MAKING FILTER Presented by Ciara Feely, The Conference Converter

Tired of not getting a response from all the proposals you send out? Are you stuck having to sell via email or do you ﬁll out endless eRFPs and never hear back? The good news is there are a few tweaks you can make that will help you get responses from your clients, have more relevant conversations with them (ones that they actually want) and ultimately win their business. You will send out lots of proposals after this show, and this session will ensure you win more of them. The proposal communicates so 12 | INCENTIVEWORKS 2016

much more than just rates. Discover what planners want, how they read your proposal and what they absolutely must see in it. One supplier increased conversion rates to 75 per cent by making three easy changes. Discover what those changes were during this workshop, with many more real-life examples.

LIVE!

Learner Outcomes: + Learn what to write in a proposal that gets planners to call you back + Discover the best structure and content for a proposal, and how to package your venue to help you get more wins + Take the focus off rate and zone in on what planners are really buying CMP-IS Domain B: Project Management

1.0 CE

Tuesday, August 16 10:30 am We tailor our in-depth education sessions to not only be relevant to your day-to-day job but also beneﬁt your career. That’s why we pre-qualify our education sessions with the Convention Industry Council (CIC). + Register and attend any of our IncentiveWorks Education Workshops + Keep your registration receipt or name badge as proof of attendance + After the event, log on to your CIC online account or create one (https://myaccount.convention industry.org) and upload proof of attendance

Celebrate Our Industry Leaders! Included with all Education Passes

Sponsored by

meetingscanada.com/incentiveworks

KEYNOTE PRESENTATION NEIL PASRICHA

ABOUT NEIL PASRICHA

Happiness Expert Best-selling author of The Book of Awesome and The Happiness Equation Dubbed the “Pied Piper of Happiness” by The Toronto Star, Neil Pasricha has shared his revolutionary ideas and frameworks for launching happiness into the stratosphere with more than 200,000 people at hundreds of events around the world. He is a Harvard MBA, award-winning blogger, one of the most popular speakers to ever appear on the TED stage, and a New York Times best-selling author. His ﬁrst book, The Book of Awesome, about appreciating small pleasures, is a runaway #1 hit. His much-anticipated new book, The Happiness Equation: Want Nothing + Do Anything = Have Everything, has just been released. In his dynamic, interactive keynotes, Pasricha delivers a blend of positive psychology trends, strategic models and contagious passion for workplace happiness. He possesses a unique perspective on happiness in the business context and draws on his background leading leadership development for Fortune 100 companies to provide attendees with inspiration and tools to generate ideas, stimulate productivity, and unlock potential. His presen-

Building Lasting Happiness in Your Organization and Life Wednsday, August 17 10:30 a.m. — 11:30 a.m. The strongest companies in the world have the happiest people working at them. Coincidence? No. In Neil Pasricha’s groundbreaking talk, he reveals the secrets of these organizations with inspiring, put-it-in-your-pocket models to build support networks, manage energy and stress, and create lasting happiness. Through researching top leaders at Harvard, developing leaders inside Fortune 100 companies, and working with clients like Shell, Kraft, and Viacom, Pasricha has developed unique frameworks to create happiness in individuals and drive engagement and high-performance results inside organizations. After all, we could all stand to be a little happier.

tations on modeling happiness have received global praise and attention from CNN, the BBC, The Today Show, Oprah Winfrey Network, The Guardian, and The Sunday Times.

@1000Awesome Preview Neil’s session: meetingscanada.com/neil meetingscanada.com/incentiveworks

CMP-IS Domain E: Human Resources, 1.0 CE

See Neil as part of an Education or WORKS Pass. See page 5 for details INCENTIVEWORKS 2016 | 13

CANADA M P I F O U N D AT I O N P R E S E N TS

#cdarox16 #mpi foundation #iwshow #iw25

rocks

THE OPENING RECEPTION TO INCENTIVEWORKS

MONDAY, AUGUST 15, 2016 â€¢ 7:30 - 11:30 PM

REAL SPORTS BAR & GRILL

Rated #1 Sports Bar in North America by ESPN

Maple Leaf Square, 15 York Street, Toronto

Tickets available at www.mpiweb.org/foundation/canadarocks BENEFITING

HOST SPONSOR

Proceeds provide educational grants and scholarships for MPI members and the meetings and events industry in Canada.

PRE-EVENTS

Canadian Debut

EVENT CANVAS WORKSHOP AN OFFICIAL INCENTIVEWORKS EVENT AUGUST 15 | 1:00pm – 5:00pm Presented by Alissa Hurley, National Director, Client Solutions & Emergent Technologies, FMAV Introduction to Event Design using the Event Canvas - Half Day Workshop

Alissa Hurley

The Event Canvas is a strategic management template for developing new or documenting existing events and conference models. It’s a visual chart with elements describing an event’s promise and how the event will help stakeholders get their jobs done, resolving pains and creating gains within an established framework of commitment and expected returns. In this interactive workshop, participants will learn how to: Apply the event canvas methodology and templates to visually articulate the value of an event.

Sketch the canvas of an existing event with your peers as a team using the Event Simulator Facilitation Kit

Create, design and prototype an event using the canvas as a team. Presented in partnership with

This complimentary workshop is available only to Education Pass and WORKS Pass holders, on a ﬁrst come ﬁrst served basis. Reserve your spot today iwshow@newcom.ca | Learn more online: meetingscanada.com/incentiveworks

EVENT BUSINESS BLUEPRINT Event Business Blueprint is a one-day program designed for anyone who is considering starting, or has recently launched, an event planning business. Subject matter experts will lead interactive sessions in business planning, establishing an entrepreneurial mindset, getting organized, ﬁnances, accounting systems, marketing, choosing the right technology, and operating ethically.

Monday, August 15 7:30 a.m. - 5:00 p.m.

St. Andrews Club

Monday, August 15

150 King St. West, Toronto, ON

5:00 p.m. – 7:00 p.m.

For more details visit www.canspep.ca

meetingscanada.com/incentiveworks

NETWORKING RECEPTION

For more information visit www.pcma.org/ce

INCENTIVEWORKS 2016 | 15

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Buy The Sea

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938 1039 1138 1139

Tourisme Montréal

1226

Sponsors + Hosted Buyer Program Partners

Canada

Hotel Chains

Cruise Lines

Premiums + Incentives

International

1131 1230 Québec City Business Destination

meetingscanada.com/incentiveworks

Tourism Victoria

1325

Tourism Vancouver

1222

Tourism Saskatoon

AccorHotels

Starwood Hotels & Resorts Worldwide, Inc.

1336 1337 1436 1438

Conventions Regina

Preferred Hotels & Resorts

Hyatt Resorts & Hotels

Tourism Winnipeg

730 Destination Halifax

Hilton Worldwide

Tourisme Laurentides

Las Vegas Convention & Visitors Authority

Destination St. John's

623 722

Meetings & Conventions PEI

Scottsdale Convention & Visitors Bureau

Tourism Outaouais

732 Four Seasons Hotels & Resorts

DMI Hotels

Tourism Ireland

714

Fredericton Tourism

627 726 719

FMAV

Carlson Rezidor Hotel Group

San Francisco

San Diego Tourism

Belmond

Melia Hotels International

Select Group Marketing

808

NYC & Company

718

International Lounge

AMResorts

709

Greater Miami CVB

625 Aruba Convention Bureau

615

Air Canada

Jamaica Tourist Board

Dominican Republic Tourism

Mexico Tourism Board

Omni Hotels & Resorts

Panama Tourism Authority

609

The DMC Group

India Tourism

Barbados Tourism

Consulate General of Cuba

Meeting Professionals International

ENGAGE + CELEBRATE + INTERACT + SHARE + EXPERIENCE

YEARS

2016 Welcom

Marriott International

Global DMC Partners

1323 1422

1327 1426

1331 1430

Conversation Café

Yukon Convention Bureau

WELLNESS LOUNGE

TRADE SHOW FLOOR

LOCATION ge ier nc Co th ks oo or B W +IT ive M nt d ce an In

FOS Décor Centre

Metro Toronto Convention Centre, North Building 255 Front Street W. Toronto, ON

2006 2007 2106

Visit mtccc.com for parking information and maps.

1535

Fairmont Hotels & Resorts

1433

Tourism Whistler

1531 1630

1537 1636

1826

1631 1730

1830

1633 1732

1637

1539 1638

1926

1923 2022

1837 1936

1739 1838

1839 1938

Universal Links

TUESDAY AUGUST 16 EDUCATION 8:00 a.m. – 12:00 p.m. TRADE SHOW 12:00 noon – 5:30 p.m.

1931 2030

1737 1836

SHOW HOURS

Tourism Windsor Essex

Tourism Kingston

1825

Viamede Resort

Scotiabank Convention Centre Hilton Niagara Falls Vintage Hotels

1823 1922

2111 2210

WEDNESDAY AUGUST 17

Brand Blvd

Bram & Bluma Appel Salon

1725

Ottawa Tourism

Waterloo Tourism

1627

1822 1723 1719

ClubLink

PSAV

Edmonton Tourism

Tourism Partnership of Niagara

White Oaks Resort & Ravine Vineyard

1623

1819

1916

Quest Audio Visual

1523

Metro Toronto Convention Centre

1719 Travel Alberta

Canadian Niagara Hotels

1912

Niagara Parks Commision

WestJet Airlines

1526

1717 1816

byPeterand Pauls.com

1425 Tourism Kelowna

1423 1522

Meetings + Conventions Calgary

bb Blanc

Associated Luxury Hotels International

Banff & Lake Louise Tourism

Allstream Centre

InterContinental Hotels

The International Centre

Business Events Toronto

1809 1908

2032

EDUCATION 8:45 a.m. – 11:30 a.m. TRADE SHOW 11:30 a.m. – 4:00 p.m 2141 2142 2143 2242

Incredible Novelties

Ignite

USA

Caribbean

Associations

Conversation Café + International Lounge + Wellness Lounge

meetingscanada.com/incentiveworks

CLOSING PARTY 6:00 p.m. – Midnight See page 6 for our full event agenda.

Meeting Service Suppliers

INCENTIVEWORKS 2016 | 17

EXHIBITORS

THE EXHIBITORS

*Listings as of June 16, 2016

360 DESTINATION GROUP

BARBADOS TOURISM

CANADIAN ASSOCIATION OF

CLUB MED SALES CANADA INC.

Booth # 939

MARKETING INC.

EXPOSITION MANAGEMENT

Booth # 625

Booth # 631

Booth # 513

CLUBLINK

BARCELO HOTELS & RESORTS

CANADIAN HOTEL MARKETING

Booth # 2022

AIR CANADA Booth # 722

Booth # 718

& SALES EXECUTIVES (CHMSE)

COAST HOTELS

BB BLANC INC.

Booth # 537

Booth # 1526

AIR CANADA VACATIONS Booth # 726

Booth # 1830

CANADIAN NIAGARA HOTELS

CONNECTONCAMPUS

BELMOND CHARLESTON PLACE

Booth # 1909

Booth # 539

AIR NEW ZEALAND Booth # 822

Booth # 809

CANADIAN ROCKY

CONSULATE GENERAL

BELMOND HOTELS | TRAINS |

MOUNTAIN RESORTS

OF CUBA

AIR PARTNER Booth # 1036

RIVER CRUISES | JOURNEYS

Booth # 1513

Booth # 630

Booth # 809

CANADIAN SOCIETY OF

CONVENTIONS REGINA

AKRAN MARKETING Booth # 2222

BELMOND LA SAMANNA

PROFESSIONAL EVENT

Booth # 1337

Booth # 809

PLANNERS (CANSPEP)

CONVENTUS SA -

ALLIEDPRA, INC. Booth # 1025

BELMOND MAROMA

Booth # 515

A GLOBAL DMC PARTNER

RESORT & SPA

CANLINK TRAVEL

ALLSTREAM CENTRE AT EXHIBITION PLACE Booth # 1725

Booth # 809

REPRESENTATIVES

CORPORATE VIBRATIONS

Booth # 440

Booth # 1833

ACCORHOTELS Booth # 1222

BLUE MOUNTAIN RESORT

Booth # 1319

Booth # 2137

CARLSON REZIDOR

COTC EVENTS

AMRESORTS Booth # 608

BRAM & BLUMA APPEL SALON

HOTEL GROUP

Booth # 840

Booth # 1627

Booth # 1009

COUNTY OF RENFREW-

ANGUILLA TOURIST BOARD Booth # 543

BRAND BLVD

CAYMAN ISLANDS

Booth # 2230

DEPARTMENT OF TOURISM

ARUBA CONVENTION BUREAU Booth # 714

BUSINESS EVENTS INDUSTRY

ASSOCIATE LUXURY HOTELS INTERNATIONAL Booth # 1417 BANFF & LAKE LOUISE TOURISM Booth # 1513 BANFF AIRPORTER Booth # 1513

18 | INCENTIVEWORKS 2016

Booth # 623

ECONOMIC DEVELOPMENT & TOURISM Booth # 2119 CRANBERRY VILLAGE

COALITION OF CANADA

CENTRAL COUNTIES TOURISM

Booth # 509

Booth # 2127

BUSINESS EVENTS TORONTO

CHELSEA HOTEL TORONTO

FALLS - FALLSVIEW

Booth # 1709, 1809

Booth # 1731

Booth # 1909

BUY THE SEA

CHOOSE CHICAGO

D.E. SYSTEMS

Booth # 841

Booth # 1008

Booth # 1936

BYPETERANDPAULS.COM

CHOOSELETHBRIDGE

DESTINATION HALIFAX

Booth # 1822

Booth # 1519

Booth # 1123

Booth # 2124 CROWNE PLAZA NIAGARA

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EXHIBITORS

WHO EXHIBITS AT

DESTINATION HOTELS

EMINENCE CANADA TOURISM

Booth # 1037

CONSULTING INC.

DESTINATION QUEENSTOWN Booth # 824 DESTINATION ST. JOHN’S Booth # 1131 DISCOVER DESTINATION MANAGEMENT Booth # 1513 DISCOVER SAINT JOHN Booth # 1126 DK CANADA

Booth # 719 EPLY ONLINE EVENT REGISTRATION Booth # 1537 ESA LATIN AMERICA DMC & LIBERTADOR

LOCAL NATIONAL INTERNATIONAL EXHIBITORS SPECIALIZING IN: Audio Visual Registration

HOTELS RESORTS & SPA

Catering

Booth # 638

Transportation

ETOUCHES

Hotels + Resorts

Booth # 1038

Hotel Chains

EVENTMOBI

from all the Major Brands

Booth # 1423

Convention Centres

EVENTS CAPE BRETON

Convention + Visitors Bureaus

Booth # 1136

Destination Management Companies

DOMINICAN REPUBLIC

EXECUTIVE HOTELS & RESORTS

Cruise Lines

TOURISM

Booth # 1226

Unique Venues

EXPEDIA CRUISESHIPCENTERS

Team-Building

Booth # 2143 DMI HOTELS Booth # 816

Booth # 614 DOUBLETREE BY HILTON

MARKHAM

GATINEAU-OTTAWA

Booth # 745

Booth # 1236

FAIRMONT HOTELS & RESORTS

And a host of additional services and products to help you deliver memorable events!

DRAGONFLY

- CANADIAN WESTERN

ADVENTURES DMC

MOUNTAIN REGION

Booth # 1319

Booth # 1630

PLUS

DRUM CAFE

FAIRMONT ROYAL YORK

PREMIUM + INCENTIVE MERCHANDISE

Booth # 1844

Booth # 1630

APPAREL

DUBAI BUSINESS EVENTS

FALLSVIEW CASINO RESORT

GIFT CARDS

Booth # 733

Booth # 1912

AWARDS

EDMONTON TOURISM

FLORIDA MEETING SERVICES

BAGS

Booth # 1623

Booth # 1319

EMA MARKETING LTD

FLUID EVENTS/ TS SOLUTIONS

Booth # 832

Booth # 2031

meetingscanada.com/incentiveworks

CONFERENCE GIFTS

AND MUCH MORE

INCENTIVEWORKS 2016 | 19

EXHIBITORS

FMAV Booth # 1108

Appointments Program. Meet with Who you want When you want! Making appointments guarantees you get the meetings you want, so your time is well spent.

Booking Appointments is Easy

FONTAINEBLEAU MIAMI BEACH Booth # 939 FOS DÉCOR Booth # 1903 FOUR SEASONS HOTELS AND RESORTS Booth # 815 FOXY ORIGINALS Booth # 2218 FREDERICTON TOURISM Booth # 1130 G ADVENTURES Booth # 641 GENUMARK STRATEGIC

FREQUENTLY ASKED QUESTIONS: How many appointments are there? Length? There are several appointment times per day. They are booked in 15-minute increments. Is this program mandatory? No, the program is only mandatory for those planners who have an Appointments or VIP Buyers Pass. They have committed to six appointments and are required to fulﬁll that commitment. Is there a cost to participate? No. This program is complimentary for both exhibitors and planners/buyers.

MERCHANDISING Booth # 2007 GEORGIAN COLLEGE KEMPENFELT CONFERENCE CENTRE Booth # 2132 GLOBAL DMC PARTNERS Booth # 1319 GODFREY HOTEL CHICAGO Booth # 1008 GREAT WOLF LODGE Booth # 1926 GREATER MIAMI CVB Booth # 930

When and how do I book my appointments? In early July, all registered attendees will be sent a link to begin making appointments. Through this link, you will have full access to the entire program.

GREATER PALM SPRINGS CVB Booth # 918 GREEN KEY GLOBAL - HOTEL ASSOCIATION OF CANADA

Do exhibitors get my contact info? No, your contact information is not revealed until you accept their appointment request, or make an appointment yourself. Questions about the Appointments Program? Contact Sim Frayne, Event Manager at sim@newcom.ca | 416.510.6867

Booth # 519 GTA INUIT ART MARKETING LTD. Booth # 2224 HACIENDA DEL SOL GUEST RANCH RESORT Booth # 925 HARD ROCK CAFE TORONTO Booth # 1737

20 | INCENTIVEWORKS 2016

HARRISON HOT SPRINGS RESORT & SPA Booth # 1538 HILTON HOTEL AND SUITES NIAGARA FALLS FALLSVIEW Booth # 1912 HILTON WORLDWIDE Booth # 1113 HOCKLEY VALLEY RESORT Booth # 2122 HOSTS GLOBAL ALLIANCE Booth # 814 HOTEL PLACE D’ARMES Booth # 1232 HOTELS RED DEER Booth # 1519 HUDSON COMPANY Booth # 1039 HYATT HOTELS & RESORTS Booth # 1017 IBEROSTAR HOTELS & RESORTS Booth # 622 IDNZ DESTINATION MANAGEMENT Booth # 826 IGNITE MAGAZINE Booth # 1540 IHG - INTERCONTINENTAL HOTELS GROUP Booth # 1413 ILEA TORONTO Booth # 517 INCOMM Booth # 2006 INCREDIBLE NOVELTIES INC Booth # 2242 INDIA TOURISM Booth # 737 INTERNATIONAL PLAZA HOTEL + CONFERENCE CENTRE TORONTO AIRPORT Booth # 1641

meetingscanada.com/incentiveworks

EXHIBITORS

JAMAICA TOURIST BOARD Booth # 615 JOEY EATON CENTRE Booth # 1640 JPDL DESTINATION MANAGEMENT Booth # 1325 JW MARRIOTT THE ROSSEAU MUSKOKA RESORT & SPA Booth # 2130 KARISMA HOTELS & RESORTS Booth # 745 KIMPTON HOTELS & RESTAURANTS Booth # 909 KINGBRIDGE CONFERENCE CENTRE & INSTITUTE Booth # 2030 KOREA TOURISM ORGANIZATION Booth # 736 LAS VEGAS CONVENTION AND VISITORS AUTHORITY Booth # 823 LONG POINT ECO-ADVENTURES Booth # 2023 LOS ANGELES TOURISM & CONVENTION BOARD Booth # 912 LUXURY COACH Booth # 1719 MADISON AVENUE, INC. Booth # 2106 MANDARIN ORIENTAL HOTEL GROUP Booth # 738 MARRIOTT INTERNATIONAL Booth # 1313 MARRIOTT NIAGARA FALLS - FALLSVIEW HOTEL & SPA Booth # 1909

meetingscanada.com/incentiveworks

MARRIOTT ON THE FALLS Booth # 1909

NIAGARA CANADA Booth # 1915

MARRIOTT SAN FRANCISCO HOTELS Booth # 909

NIAGARA PARKS COMMISSION Booth # 1922

MAUI JIM SUNGLASSES Booth # 2236

NORTHWEST TERRITORIES TOURISM Booth # 1143

MAVERICK AVIATION GROUP Booth # 923

NOTTAWASAGA RESORT Booth # 2136

MEETING PROFESSIONALS INTERNATIONAL Booth # 523

NYC & COMPANY Booth # 1022

MEETING PROFESSIONALS INTERNATIONAL TORONTO CHAPTER Booth # 523 MEETINGS & CONVENTIONS PEI Booth # 1122 MEETINGS + CONVENTIONS CALGARY Booth # 1611 MEGA MAGIC- MAGICIAN MIKE D’URZO Booth # 1738

OLD MILL TORONTO Booth # 1831 OMNI HOTELS & RESORTS Booth # 831 ONE KING WEST HOTEL & RESIDENCE Booth # 1823

CHECK OUT

THE FLOORPLAN ON PAGE 16 TO HELP PLAN YOUR VISIT IN ADVANCE!

ONE&ONLY RESORTS Booth # 642 ONQ LIVE ENTERTAINMENT Booth # 1838 OTTAWA TOURISM Booth # 2009

MELIA HOTELS INTERNATIONAL Booth # 808

PACIFIC GATEWAY HOTEL VANCOUVER AIRPORT Booth # 1431

METRO TORONTO CONVENTION CENTRE Booth # 1816

PACIFIC WORLD Booth # 731

PENTICTON TRADE AND CONVENTION CENTRE Booth # 1536 PETER AND PAUL’S GIFTS Booth # 1826 PETERBOROUGH & THE KAWARTHAS TOURISM Booth # 2117 PLAYA RESORTS MANAGEMENT Booth # 636

MEXICO TOURISM BOARD Booth # 609

PAN PACIFIC VANCOUVER HOTEL Booth # 1439

MIAMI AIR INTERNATIONAL Booth # 938

PANAMA TOURISM AUTHORITY Booth # 624

MLSE CATERING Booth # 1717

PC/NAMETAG Booth # 1535

PREFERRED HOTELS & RESORTS Booth # 931

MOBILE BUSINESS COMMUNICATIONS Booth # 1837

PCMA CANADA EAST CHAPTER Booth # 511

PSAV Booth # 1523

MPI FOUNDATION Booth # 523

PEARSON CONVENTION CENTER Booth # 1637

QUÉBEC CITY BUSINESS DESTINATION Booth # 1231

NATIONAL SPEAKERS BUREAU Booth # 1539

PELLER ESTATES WINERY Booth # 1930

QUEST AUDIO VISUAL Booth # 1931

PORTER AIRLINES INC. Booth # 1819 PREDATOR RIDGE Booth # 1532

INCENTIVEWORKS 2016 | 21

EXHIBITORS

RENT FROCK REPEAT Booth # 1638

SCARLET HUNTINGTON HOTEL Booth # 909

SWISSÔTEL CHICAGO Booth # 1008

TOURISM IRELAND Booth # 715

RESIDENCE INN MIAMI BEACH-SURFSIDE Booth # 936

SCOTIABANK CONVENTION CENTRE Booth # 1908

TAM TRAVEL CORPORATION A GLOBAL DMC PARTNER Booth # 1319

TOURISM KELOWNA Booth # 1425

SCOTTSDALE CONVENTION & VISITORS BUREAU Booth # 917

THE BANFF CENTRE Booth # 1513

RESORT TO THE BEST Booth # 634 RESORTS OF ONTARIO Booth # 2138 RICHMOND CONFERENCE CENTRE Booth # 1436 RIPLEY’S AQUARIUM OF CANADA Booth # 1932 ROCCO FORTE HOTELS Booth # 830 SAN DIEGO TOURISM AUTHORITY Booth # 908 SAN FRANCISCO TRAVEL ASSOCIATION Booth # 909 SANDALS & BEACHES RESORTS Booth # 627

DON’T FORGET TO DOWNLOAD OUR MOBILE APP!

eventmobi.com/iw2016

22 | INCENTIVEWORKS 2016

SEADREAM YACHT CLUB Booth # 840 SELECT GROUP MARKETING Booth # 709 SHERATON ON THE FALLS Booth # 1909 SHERATON PARKWAY TORONTO NORTH HOTEL AND SUITES Booth # 1836 SITE CANADA Booth # 533 SKYLINE RESORTS AND HOTELS Booth # 2126

THE BANFF LODGING COMPANY Booth # 1513 THE COVE LAKESIDE RESORT Booth # 1425 THE DMC GROUP Booth # 836 THE INTERNATIONAL CENTRE Booth # 1825 THE ISLANDS OF THE BAHAMAS Booth # 637 THE LEADING HOTELS OF THE WORLD Booth # 1027

SKYLINE TORONTO Booth # 1937

THE LODGE AT VENTANA CANYON Booth # 925

SPARKLING HILL RESORT Booth # 1530

THE RIMROCK RESORT HOTEL Booth # 1513

SPEAKERS’ SPOTLIGHT Booth # 1327

THE RITZ-CARLTON HOTEL COMPANY Booth # 1023

SPIN:SENIOR PLANNERS INDUSTRY NETWORK Booth # 535

THE SCOTCH EXPERIENCE Booth # 1639

STARWOOD HOTELS & RESORTS - TORONTO METRO MARKET Booth # 1723

THE SUTTON PLACE HOTEL Booth # 1437

STARWOOD HOTELS & RESORTS WORLDWIDE, INC. Booth # 1213

THE TORONTO CONGRESS CENTRE Booth # 1938

SUCCULENT CHOCOLATES AND SWEETS Booth # 531

THE WESTIN LA PALOMA RESORT & SPA Booth # 925

SUMMIT TEAM BUILDING Booth # 2139

TOURISM ABBOTSFORD Booth # 1426

THE TORONTO BUS CO. LTD. Booth # 1736

TOURISM KINGSTON Booth # 2123 TOURISM MONCTON Booth # 1138 TOURISM NEW ZEALAND Booth # 822 TOURISM PARTNERSHIP OF NIAGARA Booth # 1915 TOURISM RICHMOND Booth # 1438 TOURISM SASKATOON Booth # 1331 TOURISM SAULT STE. MARIE Booth # 2131 TOURISM THUNDER BAY Booth # 2133 TOURISM VANCOUVER Booth # 1430 TOURISM VERNON Booth # 1532 TOURISM VICTORIA Booth # 1422 TOURISM WHISTLER Booth # 1531 TOURISM WINDSOR ESSEX PELEE ISLAND Booth # 2017 TOURISM WINNIPEG Booth # 1336 TOURISME LAURENTIDES Booth # 1237 TOURISME LAVAL Booth # 1230 TOURISME MONTRÉAL Booth # 1223 TOURISME OUTAOUAIS Booth # 1236

meetingscanada.com/incentiveworks

TOURIST OFFICE OF SPAIN

VISIT SANTA BARBARA

Booth # 835

Booth # 914

TRAVEL ALBERTA

VISIT ST. PETERSBURG/

Booth # 1519

CLEARWATER

TREMBLANT RESORT

Booth # 937

ASSOCIATION

VISIT TUCSON

Booth # 1243

Booth # 925

TRUMP HOTELS

WASHINGTON DC

Booth # 1033

Booth # 1012

TURNING STONE RESORT

WATERLOO REGIONAL

CASINO

TOURISM

Booth # 1031

Booth # 2025

TWO CRAZY LADIES INC.

WESTJET AIRLINES

Booth # 2216

Booth # 1522

UNCOMMON CANADA TRAVEL

WHITE OAKS CONFERENCE

COLLECTION Booth # 1242 UNIVERSAL LINKS INC. Booth # 2210

RESORT & SPA AND RAVINE VINEYARD Booth # 1923 WINE COUNTRY GIFT

VANCOUVER AQUARIUM

BASKETS CANADA

Booth # 1433

Booth # 2238

VIA RAIL CANADA

WOODBINE ENTERTAINMENT

Booth # 1733

GROUP

VIAMEDE RESORT

Booth # 1939

Booth # 2111

WORLD MARKETING GROUP

VINTAGE HOTELS

Booth # 839

Booth # 1916

WORLDWIDE CRUISE

VISIT CHARLOTTE

ASSOCIATES

Booth # 1010

Booth # 742

VISIT NAPA VALLEY

XTRA AIRWAYS

Booth # 913

Booth # 819

VISIT NEWPORT BEACH INC.

YUKON CONVENTION BUREAU

Booth # 916

Booth # 1142

TRAVELLING TO TORONTO FOR INCENTIVEWORKS?

meetingscanada.com/incentiveworks

Our partner airlines Porter and WestJet are offering discounted ﬂights. See page 30 for details.

Ask an Expert at is

Want to add more “wow” to your next event? Need some help ﬁguring out how to manage a shoestring event budget? Want to get more out of your workday so you can enjoy more free time?

Book a 15-minute appointment and receive expert advice speciﬁcally tailored to you and your situation.

Find “ASK AN EXPERT” in the Discovery District on the show ﬂoor, from 1:00 p.m. - 3:00 p.m. Proﬁles on our Experts and details on booking an appointment will be available online in July.

INCENTIVEWORKS 2016 | 23

ON THE SHOW FLOOR

KNOWLEDGE PODS