2022
ANNUAL REPORT
"For I was hungry and you fed me. For I was thirsty and you gave me a drink. For I was a stranger and you invited me into your home. For I was naked and you clothed me. For I was sick and you cared for me. For I was in prison and you visited me." - Matthew 25:35-36
TABLE OF CONTENTS 1 LETTER FROM OUR FOUNDERS 4 LETTER FROM OUR EXECUTIVE DIRECTOR 5 MEET OUR BOARD 6 MEET THE TEAM 7 FINANCIALS 9 PROGRAMS -
FOOD PANTRIES
-
GIVING HOPE COMMUNITY CENTER
-
HOPE HOUSE
-
WOMEN OF HOPE UNITE
-
CITYSERVE GREATER NEW ORLEANS
24 2023 EVENTS 25 AWARDS & ACCOLADES 33 HOPE PARTNERS
LETTER FROM OUR FOUNDERS Dear F r i e nd, Last y e a r w as an am azing year as Giving HOPE s e t a record in dollar amount of f o o d dist r i b u t e d and hot meals cooked. We dist r i b u t e d over 13 million dollars of foo d and c o o k e d over 300,000 hot meals. We comp l e t e d the HOPE House in South Afr i c a wher e k i d s that live in squatter cities can n o w atte n d s c hool and babies given up for adop t i o n have a place to live. In 2 0 2 2 , we finished the Pakistan Water W e l l Proj e c t , where we put 100 water wells in East e r n P akistan along with a new Givin g HOPE E d ucation Cen ter. These kids will n o w have a c h ance to drink clean water and g e t educ a t e d on Christian values. The 2022 Givi n g H O PE Gala had a record year as W i l l i e and K o r i e Robertson spoke about being G o d ’ s hand s a n d feet. Wome n o f HOPE Un ite raised a record amou n t o f money for its HOPE for Childr e n Chri s t m a s Bazaar. They blessed 45 child r e n and p a r t n ered with several organization s t o hel p c h i l d r en in nee d. We hosted our fir s t Givi n g H O PE Marriage Retreat in Destin, F L wher e 3 0 couples got to hear strategies o n how t o i m prove their marriages. The G i v i n g HOPE Community Center had a n i ncr e d i b l e summer as it hosted several hund r e d c hildren for its Vacation Bible Scho o l p r ograms. The Good Shepherd Sc h o o l i s un d e r r e novation as they plan to star t t h e i r first c l a s s in 2023. T hrive has done an amaz i n g j ob in vocational grants and trai n i n g for C D L o pportunities.
1
The G i v i n g HOPE Retreat Center had an o t h e r i ncr e d i b l e year as more men are getting o f f hero i n . T hey generated over 1.2 million dol l ar s i n work prog rams. Men are gettin g heal e d f r om drugs and finding purpose t o beco m e a l l that God is calling them to beco m e . We ac q u i r e d over 95,000 dollars in goods t o be d i s t r i b u ted throu gh the local churche s with C i t y S e rve. This year we expect that numb e r t o be over 1 million dollars in go o d s . In 2 0 2 3 , we are officially opening a new f o o d pant r y i n H awaii and also opening other f o o d pant r i e s with our partnerships in Los Ang e l e s and S a n D iego. We will also host three Gi v i n g HOPE G a l a s! In August, we will have the ribb o n c u tting of our new HOPE House i n Ukra i n e . This will be a facility where fami l i e s who h a v e lost everything can get sponso r e d by C h r i s t i a n families throughout Europe a n d star t a w hole new life. We a r e s o excited to see all that God is d o i n g with G i v i ng HOPE. A calendar of events f o r 2023 i s i n this repor t showing you all the exci t i n g o u treach ev ents this year. We h a v e seen t r a n sformations of families who co m e toge t h e r and serve the less fortunate. Pl e a s e visi t o u r w ebsite at www. g i v i n ghopenola.org to g e t m o re information if you would like t o vol un t e e r . My wife always says, “Find the i nj us t i c e t hat angers you or the passion t h a t i nsp i r e s y o u and tha t is what God is cal l i n g you t o . ” Make 2023 the greatest year of y o u r l i f e b y s e r ving other s because you can b e a mira c l e f or someone else as you wait fo r y o u r mira c l e . We l o v e a nd appreciate you.
TROY & TRACY DUHON Founders
2
3
LETTER FROM OUR EXECUTIVE DIRECTOR I am p l e a sed to share our 2022 Annual R e p o r t w i t h y o u . L a s t y e a r , w e p r o v e d a g a i n t h a t w e a r e bett e r w h en we work together. Your volu n t e e r c o m m i t m e n t , p r o g r a m p a r t n e r s h i p , a n d f i n a n c i a l gene r o s i t y are why Giving HOPE had a re c o r d y e a r . In t h i s r e p ort, you’ll learn that despite gl o b a l s u p p l y c h a i n d i s r u p t i o n s , w e d i s t r i b u t e d o v e r 7 . 2 mil l i on p ounds of food and served over 3 2 0 , 0 0 0 h o t m e a l s t o o u r s e n i o r c o m m u n i t y a n d fami l i e s t h rough The Giving HOPE Food P a n t r i e s . W e a l s o d i s t r i b u t e d h u n d r e d s o f c l o t h i n g a n d furn i t u r e i tems to fa milies last fall throug h C i t y S e r v e G r e a t e r N e w O r l e a n s a n d l o c a l c h u r c h part n e r s h ips. In t h i s r e p ort, you’ll be reassured that y o u t h a n d f a m i l i e s r e m a i n a t o p p r i o r i t y. T h r i v e N e w Orl ea n s , t h rough its Thrive 9th Ward pil l a r , m a d e t h e G i v i n g H O P E C o m m u n i t y C e n t e r a s a f e spac e a n d resource for Desire-Florida y o u t h a n d f a m i l i e s . W o m e n o f H O P E U n i t e h a d a r e c o r d HOPE f o r Children fundraising year, the pro c e e d s of which will be leveraged to s u p p o r t a n d empo w e r New Orlea ns youth. We also de d i c a t e d o u r e i g h t h H O P E H o u s e p r o j e ct i n p a r t n e r s h i p with I m p a ct Africa: a preschool and bab y r e s c u e c e n t e r i n J o h a n n e s b u r g , S o u t h A f r i c a . We l o o k f orward to celebrating our tent h a n n i v e r s a r y a n d m i l e s t o n e m o m e n t s w i t h y o u , t o o : Givi n g H O PE Hawaii and San Diego food p a n t r y e x p a n s i o n Givi n g H O PE Community Center partners h i p r e n e w a l w i t h T h r i v e N e w O r l e a n s City S e r v e International Ukraine Crisis Ce n t e r p a r t n e r s h i p Givi n g H O PE Good Shepherd School laun c h Comp a s s i o n outreach emphasis through l o c a l c h u r c h p a r t n e r s h i p s What y o u won’t read about in this repor t a r e t h e u n q u a n t i f i e d m o m e n t s . T h e y t e l l u s t h e r e i s so m u c h m ore to do. The “thank you” fro m p e o p l e w a i t i n g t h r e e h o u r s b e f o r e o u r p a n t r i e s open b e c a use of New Orleans’ persistent h u n g e r a n d p o v e r t y i s s u e s . A m o t h e r ’ s a n s w e r e d pray e r f o r a bed, furniture, and food bec a u s e s h e a n d h e r s o n w e r e s l e e p i n g on t h e f l o o r o f a n empt y a p a rtment. The food and toys give n t o f a m i l i e s a n d c h i l d r e n r a v a g e d b y D e c e m b e r ’ s torn a d o - ten days before Christmas. A m a n ’ s t e s t i m o n y o f h o w T h r i v e ’ s w o r k f o r c e t r a i n i n g prog r a m s hosted at The Giving HOPE Co m m u n i t y C e n t e r c h a n g e d h i s l i f e . You m a k e Giving HOPE a platform throu g h w h i c h c h u r c h e s , b u s i n e s s e s , e d u c a ti o n i n s t i t u t i o n s , the n o n p r ofit sector, government, civic l e a d e r s , p h i l a n t h r o p i s t s , a n d e v e r y d a y ci t i z e n s w i t h extr a o r d i nary convictions collaborate and c o n n e c t n e e d e d r e s o u r c e s a n d o p p or t u n i t i e s t o thos e w h o need them. We remain incred i b l y t h a n k f u l f o r y o u r p a r t n e r s h i p a n d l o o k f o r w a r d t o ful fi l l i n g our simple mission with you in 2 0 2 3 .
ALPHONSE SMITH Executive Director
4
MEET OUR BOARD
5
TROY DUHON
TRACY DUHON
PAT BRACKLEY
PRESIDENT, CO-FOUNDER
DIRECTOR, CO-FOUNDER
DIRECTOR
REBECCA CUELLAR
DEMARIO DAVIS
TAMELA DAVIS
SECRETARY
DIRECTOR
DIRECTOR
ROBERT KATZ
RICK KUEBEL
LARRY WELCH
TREASURER
DIRECTOR
DIRECTOR
MEET THE TEAM EXECUTIVE & ADMINISTRATION ALPHONSE SMITH
BETTY THOMAS
EXECUTIVE DIRECTOR
CHIEF OF OPERATIONS, GIVING HOPE FOOD PANTRIES
STACEY MARTIN
LAN HOANG
ADMINISTRATOR AND EVENTS MANAGER
VOLUNTEER AND OUTREACH MANAGER
RUTH JOHNSON
DONALD MARTIN
WOMEN OF HOPE UNITE
WAREHOUSE MANAGER, CITYSERVE GREATER NEW ORLEANS
GIVING HOPE FOOD PANTRIES ELENDRA FIELDS
NUVIA CARSON
DAQUISHA LEWIS
BARBARA WOMACK
CELESTINE TURNER
MARKISHA FRAZIER
KENDALL PHILLIPS
ODESSA ROBINSON
DONNIE JOSEPH
JEREMIAH BYRD
ANTHONY JOHNSON
HAILEY LEWIS
TONJA DEMERY
PAULA NGUYEN
JESSICA COSTA
FREDDIE DAVIS
LESTER SMITH
KENNETH DARBY
JOSHUA WHITE
DAWN JOSEPH
CHET CARBO
KARLA PARAMO
ELLA BUGGAGE
ROBERT BOOKMAN
GIVING HOPE FOOD PANTRY KITCHEN PATRICIA KUYKENDALL
KURTRELL KUYKENDALL
SHAWN RATLIFF
PERRY THOMAS
HERMAN TRAMMELL
TIMOTHY SHELTON
6
FINANCIALS VALUE OF FOOD DISTRIBUTED = $12,270,135
INCOME TOTAL REVENUE = $17,578,885 IN-KIND REVENUE = $13,171,365
EXPENSES PROGRAMMATIC EXPENSES = $14,684,880 ADMINISTRATIVE & FUNDRAISING EXPENSES = $1,477,725 TOTAL EXPENSES = $16,162,605 CHANGE IN NET ASSETS = $1,416,280 Note: restricted funds raised for future Giving HOPE headquarters, food pantry, and kitchen are reflected in net assets.
7
WHERE OUR EXPENSES GO 100%
90.8%
75%
50%
25% 9.0% 0.2%
0%
Programmatic
Admin & Fundraising
Other
REVENUE BY SOURCE
Contributions & Special Events 25.1%
In-kind Support 74.9%
8
PROGRAMS FOOD PANTRIES GIVING HOPE COMMUNITY CENTER HOPE HOUSE WOMEN OF HOPE UNITE CITYSERVE GREATER NEW ORLEANS
9
ENTERGY CORPORATE HOPE DAY
10
PROGRAMS
OUR FOOD PANTRIES THE FOOD PANTRY OF NEW ORLEANS Founded in 2013 and started serving the residents of Orleans and Jefferson parishes Food Monetary Value in 2022: $10 million GIVING HOPE KANSAS CITY Established in 2018 Food Monetary Value in 2022: $244,000
GIVING HOPE MONTEREY Established in 2020 Food Monetary Value in 2022: $635,000
STEPHEN F. STUMPF FOOD PANTRY Established in 2021 Food Monetary Value in 2022: $2.4 million
GIVING HOPE HAWAII Established in 2022
11
PROGRAMS
GIVING HOPE FOOD PANTRIES POUNDS OF FOOD SERVED 7,500,000
5,000,000
2,500,000
0
2014
2015
2016
2017
2018
2019
2020
2021
2022
2018
2019
2020
2021
2022
MONETARY VALUE OF FOOD $15,000,000
$10,000,000
$5,000,000
$0
2014
2015
2016
2017
7.2M $13.3M 320K
TOTAL POUNDS OF FOOD DISTRIBUTED
TOTAL MONETARY VALUE OF FOOD
HOT MEALS SERVED
In 2022, the Giving HOPE Food Pantry met the needs of over 3,000 households consistently each month from two food pantries in New Orleans and supplied nutritional hot meals to 500 senior citizens 5 days a week. We are proud to say Giving HOPE has expanded our services to Kaneohe, Hawaii assisting kupuna (elderly) and families with disabled children fighting food insecurity. We held our official Grand Opening of Giving HOPE Hawaii on January 13, 2023. We're learning that more and more people are living in poverty and seriously fighting food insecurity across the United States. Giving HOPE will continue to open pantries wherever God leads us and continue helping those in need of our free food assistance services. Wherever God sends us to do our part to 'Stomp Out Hunger,' we will go. - Betty Thomas, Chief of Operations 12
PROGRAMS
GIVING HOPE COMMUNITY CENTER The Giving Hope Community Center, a partnership between Giving HOPE and Thrive New Orleans through its Thrive 9th Ward (T9) pillar, is a safe space for Desire-Florida families and youth. T9 creates opportunities for neighbors to grow personally and professionally through a community based model that focuses on indigenous leadership development, mentorship, specialized job training and activities such as summer camps, Vacation Bible School, and sports and recreation programming.
10 4 3 11 12 8 2 1k 13
RECREATION PROGRAMS
OTHER PROGRAMS
MURAL ART PROJECTS
MINUTES OF READING BY FALL MENTORS
CHRISTIAN ACTIVITIES
WORKFORCE TRAININGS
SMALL BUSINESS TRAININGS
COMMUNITY OUTREACH EVENTS
PROGRAMS
DR. RENEE HORTON, NASA SPACE LAUNCH SYSTEM (SLS) QUALITY ENGINEER NASA BOOK READING EVENT FOR SELF-AUTHORED BOOK, “EXPLORE THE MOON” PHOTOGRAPHY: MISSION MEDIA
14
PROGRAMS
HOPE HOUSE SOUTH AFRICA
In 2022, Giving HOPE partnered with Impact Africa to dedicate two HOPE Houses in Johannesburg, South Africa, The Giving HOPE Randburg Baby Home and The Giving HOPE Preschool of South Africa. Since the partnership, The Giving HOPE Randburg Baby Home has housed 36 rescued babies. Of those 36, 16 have been adopted, a few have been reunified with family, and others have been transferred to other homes as set by local social services. The Giving HOPE Preschool of South Africa currently serves 78 students and is growing. The school expects to exceed 100 students in 2023. 15
36 16
BABIES RESCUED
OF THOSE BABIES HAVE BEEN ADOPTED
78+
PRESCHOOL STUDENTS
100+
EXPECTED STUDENTS IN 2023
PROGRAMS
WATCH OUR VIDEO:
16
PROGRAMS
17
PROGRAMS
18
PROGRAMS
CITYSERVE GREATER NEW ORLEANS WHAT IS CITYSERVE? CityServe is a collaborative network designed to help local churches create greater impact and offer hope in the name of Jesus. Its vision is to empower the local church and to be the center of community and the driving catalyst for restorative relationships with those in need. Its mission is to train, equip, and mobilize the local church to live out the gospel of Jesus Christ in its community through compassion.
3.2k+ 105+ 4 12 Ukraine 19
PEOPLE IMPACTED PALLETS OF GOODS IN KIND DELIVERED PARISHES SERVED CHURCH PARTNERS CRISIS CENTER PARTNERSHIP
PROGRAMS
CITYSERVE GREATER NEW ORLEANS POD HIGHLIGHT: CITY OF REFUGE NEW ORLEANS The City of Refuge NOLA, led by Pastor Terry Ray, converted a small Metairie Assemblies of God Church into a spiritual and material resource center for the community. The church hosts small congregations of believers, prayer, fellowship and encouragement sessions for local pastors, and family-based community outreach events through CityServe Greater New Orleans. The nonprofit also adopted Phoebe Hearst Elementary School, helping students, teachers, and families with academic, personal, and recreational supplies.
“The City of Refuge NOLA has been very blessed to partner with CityServe. As a POD, we aim to see light, hope, and transformation in our region through CityServe and other programming in 2023."
-Pastor Terry Ray 20
PROGRAMS
WOMEN OF HOPE UNITE Women of HOPE Unite (WOHU) is a network of women who invest their time, talent, and treasure to impact women and children of all ages, creating a legacy for her generation and the generations to come. WOHU’s 2022 success and 2023 work are made possible by its signature campaign, The HOPE for Children Fund, and the hard work of the women in its network.
$46k+ 30+ 1st
DOLLARS RAISED IN 2022
CHILDREN HELPED THROUGH 22 CHILDREN IN 2022 CAMPAIGN GIVING HOPE MARRIAGE RETREAT
“Each of you should use whatever gift you have received to serve others, as faithful stewards of God’s grace in its various forms.” 1 Peter 4:10
21
PROGRAMS
WOMEN OF HOPE UNITE Its annual fundraiser, The HOPE for Children Christmas Bazaar, will enable WOHU to impact 23 Children in 2023 across five areas: adoption assistance, foster care family support, critically ill children, HOPE House educational scholarships, and the Giving HOPE Community Center.
Carver High School Fashion Show Models
Christmas Bazaar Committee
22
23
2023 EVENTS MARCH 23 CITYSERVE OPEN HOUSE MARCH 31 FOOD PANTRY FISH FRY APRIL 8 CRESCENT CITY CLASSIC MAY 2 GIVE NOLA DAY MAY 5-7 HOPE AT JAZZ FEST WEEKEND JUNE 2 COMMUNITY CENTER LUNCHEON AUGUST 14-18 UKRAINE MISSION TRIP SEPTEMBER 22-24 GIVING HOPE MARRIAGE RETREAT OCTOBER 7 GIVING HOPE GALA - CALIFORNIA OCTOBER 14 GIVING HOPE GALA - KANSAS CITY NOVEMBER 4 GIVING HOPE GALA - NEW ORLEANS NOVEMBER 28 #GIVINGTUESDAY DECEMBER 4 HOPE FOR CHILDREN CHRISTMAS BAZAAR DECEMBER 16 CHRISTMAS TOY DRIVE
24
AWARDS & ACCOLADES
25
26
AWARDS & ACCOLADES
2022 HOPE HEROES Honored for their generosity, community leadership, volunteer effort, or longstanding commitment to Giving HOPE.
BRENDON MCQUILLEN & JOSHUA DOEGEMITH Pantry Volunteers & Tulane Medical Students
MARGUERITE DOYLE-JOHNSTON President, Desire Neighborhood Association
27
AWARDS & ACCOLADES
2022 HOPE HEROES Honored for their generosity, community leadership, volunteer effort, or longstanding commitment to Giving HOPE.
DEMARIO & TAMELA DAVIS Founders, Devoted Dreamers Foundation & Academy
ROY CARUBBA President, Carubba Engineering
28
AWARDS & ACCOLADES
2022 HOPE HEROES Honored for their generosity, community leadership, volunteer effort, or longstanding commitment to Giving HOPE.
HUNTER LUNDY ESQ. Founding Partner, Lundy, Lundy, Soileau & South
BRADY SCHMIDT & JERRY V. ROMANO Founders, Giving HOPE Hawaii
29
AWARDS & ACCOLADES
2022 HOPE HEROES Honored for their generosity, community leadership, volunteer effort, or longstanding commitment to Giving HOPE.
CRAIG & THERESA COLLINS Annual Gala Chair & Ongoing Support
GIVING HOPE FOOD PANTRY TEAM COVID-19 & Disaster Response
30
AWARDS & ACCOLADES
LIFETIME ACHIEVEMENT AWARD TOMMY TUCKER WWL Radio Host & Longtime Supporter
31
AWARDS & ACCOLADES
WOMEN OF THE YEAR AWARD TRACY KOPFINGER Founder, Virtue Jewelry & Longtime WOHU Supporter
32
THANK YOU
HOPE PARTNERS CORPORATE ABC TITLE ALL STAR FOUNDATION, INC & TODD TROSCLAIR ALLY FINANCIAL, INC ASSURANT INSURANCE COMPANY AUL CORP CAPITAL ONE CDK/ELEAD COX AUTOMOTIVE COX FAMILY FOUNDATION CRESCENT RIVER PILOTS FOUNDATION CROSS GATES FAMILY FITNESS DPRB ENTERPRISES LLC DURR HEAVY CONSTRUCTION E*TRADE SECURITIES LLC FIDELITY CHARITABLE FORT KNOX INDOOR OUTDOOR STORAGE LLC HANCOCK WHITNEY JOHN H. SCHNATTER FAMILY FOUNDATION, INC KINGDOM CONNECTION LKQ CORPORATION
LOUISIANA SEAFOOD MANHEIM NEW ORLEANS MONTELEONE FAMILY FOUNDATION PETRA OIL COMPANY PMAT REAL ESTATE INVESTMENTS PREMIER CHEVROLET OF BUENA PARK PREMIER CHEVROLET OF CARLSBAD PREMIER CHRYSLER JEEP DODGE RAM PREMIER HONDA PREMIER KIA OF KENNER PREMIER NISSAN OF METAIRIE SALUTAER DEUM FOUNDATION SEDGWICK DELEGATED AUTHORITY SLIPSTREAM CREATIVE SOUTHERN AUTO DEALER RESOURCE TOYOTA TOYOTA OF NEW ORLEANS VICTORY CHRYSLER DODGE JEEP RAM WAS MANAGEMENT SERVICES, INC
CHURCHES ARKANSAS TECH BCM BROCK BAPTIST CHURCH CAPSTONE CHURCH CARSON NEWMAN BCM CHRIST PLACE CHURCH CHURCH AT BROOKHILLS COLLIERVILLE FBC EAGLE'S LANDING ACADEMY EDEN WESTSIDE BAPTIST FBC GONZALES FBC HUNTSVILLE FBC JONESBORO FBC NATCHITOCHES FBC SPARTANBURG FIRST METHODIST CARROLTON FLAT CREEK BAPTIST CHURCH FSBC BRYANT HUNTER ST BAPTIST CHURCH
33
MANILA FBC MURRAY STATE BCM NB COLLEGE NORTH GWINNETT CHURCH PANTEGO CHRISTIAN ACADEMY PHELPS ASSOCIATION PINELAKE CHURCH RECTOR FBC SHADES CREST BAPTIST SOUTHCLIFF CHURCH SPRINGDALE BAPTIST CHURCH SPRINGDALE NAZARENE CHURCH TATE SPRINGS BAPTIST CHURCH TRI CITIES TRINITY BAPTIST CHURCH UNDERWOOD BAPTIST CHURCH WEST CARTHAGE BAPTIST WESTSIDE BAPTIST CHURCH
THANK YOU
HOPE PARTNERS, CON'T. NONPROFIT UNITED WAY OF SOUTHEAST LOUISIANA SECOND HARVEST FOOD BANK THRIVE NEW ORLEANS THE NEW ORLEANS MISSION THE GOOD SHEPHERD SCHOOL CITYSERVE INTERNATIONAL METHODIST HEALTH SYSTEM FOUNDATION, INC THE GREATER NEW ORLEANS FOUNDATION
BAPTIST COMMUNITY MINISTRIES ANGEL HOUSE TREE OF LIFE MINISTRIES GIVING HOPE GAMBIA INSTITUTO AQUAVIVA WORLD OF LIFE CHURCH MOSCOW ADVOCATES OF LOVE IMPACT AFRICA
VOLUNTEER JP MORGAN CHASE ENTERGY OCHSNER CAPITAL ONE WGNO ENTERGY SUPPLY CHAIN
CRICKET WIRELESS MARRIOT HOTEL TULANE UNIVERSITY XAVIER UNIVERSITY MISSION LAB ENTERGY
HISTORIC NEW ZION BAPTIST CHURCH HOPE DAY VOLUNTEERS
34
THANK YOU!
35
36
13040 I-10 SERVICE RD. NEW ORLEANS, LA 70128 504.940.1952 WWW.GIVINGHOPENOLA.ORG
GIVING HOPE FOUNDATION @GIVINGHOPENEWORLEANS GIVING HOPE NOLA
EXPERIENCE THE PREMIER DIFFERENCE FOUNDED IN 1995
WHO WE ARE Premier Automotive was established in 1995 as a Toyota dealership located in the heart of New Orleans. Since then, we have expanded our reach and now have over 30 locations across California, Kansas, Louisiana, Texas, Missouri, Virginia, and Mississippi. The organization was founded by Troy Duhon, who had dreamt of becoming a car dealer. We strive to help others achieve their dreams as well by offering opportunities for talented individuals to become leaders in our dealerships. We encourage them to seek a greater purpose in life beyond financial gain. Our commitment to excellence has led to our recognition as one of the country's fastest-growing automotive groups by Automotive News, with sales exceeding $1 billion. More importantly, our partnership with Giving Hope has inspired our company's growth by allowing us to help others in need through our Profit for a Purpose program. At Premier Automotive, we are dedicated to providing exceptional service to our customers, fostering leadership and personal growth in our employees, and making a positive impact in our communities.
MISSION STATEMENT Our mission at Premier Automotive is to help all consumers have an enjoyable experience in acquiring and maintaining transportation so they will have the opportunity to experience what their God has called them to do.
1
WHY PREMIER AUTOMOTIVE?
OUR CORE VALUES
OVER 30 LOCATIONS
SUPPORTING OUR COMMUNITIES
PROFESSIONAL DEVELOPMENT
CAREER GROWTH OPPORTUNITIES
REWARDING JOB BENEFITS
All Premier Automotive employees can take a paid day off every year (HOPE Day) to volunteer at a nonprofit of their choice. We encourage our employees to give back to their community and make a positive impact while fostering personal growth and leadership.
2
OUR CORE VALUES CHARACTER Honesty, trustworthiness, and treating our customers and fellow employees how we would like to be treated.
DEDICATION We will do whatever it takes to get the job done the right way, the first time.
INTEGRITY We will always do the right thing for all employees and customers.
RESPECT We will treat everyone with dignity and respect regardless of the circumstances.
SERVICE We are inspiring others to be their best at work, at home, and in their community.
3
As of March 2023
OUR LOCATIONS We take pride in offering customers across the country an exceptional buying experience. Our locations are organized into six platforms spanning seven states, and we are committed to being at the forefront of innovation in the industry. We offer a range of products and value-added benefits, including a Lifetime Powertrain Warranty, Premier Certified, and Premier Plan, designed to attract and retain customers.* We believe that every customer deserves the "red carpet treatment." Our employees go above and beyond to ensure that every customer receives exceptional service and attention during their buying experience. Kansas/Missouri
Northern California Premier Subaru of Fremont Premier Nissan of Fremont Premier Nissan of San Jose Premier Hyundai of Seaside Premier Chevrolet of Seaside
Victory Chrysler Dodge Jeep Ram Victory Ford Premier Auto Outlet Victory Chrysler Dodge Jeep Ram of Ottawa Victory Chevrolet Buick GMC of Paola Victory Ford of Garnett Victory Chevrolet of Garnett Victory Chevrolet of Smithville Victory Chevrolet of Savannah Victory Buick GMC of St. Joseph
Eastern Freedom Ford of Wise Freedom Ford of Claypool Hill Freedom Chevrolet of Big Stone Gap Premier Nissan Mall of Georgia
Southern California Toyota of Poway Premier Chrysler Dodge Jeep Ram of Buena Park Premier Chevrolet of Buena Park Premier Chevrolet of Carlsbad Premier Kia of Carlsbad Premier Buick GMC Cadillac of Carlsbad Premier Hyundai of Moreno Valley
Louisiana/Mississippi
Texas Premier Autos of Dallas Premier Autos of Lubbock Premier Ford of Lamesa Premier Chrysler Dodge Jeep Ram of Lamesa Premier Chevrolet GMC of Littlefield
*Varies by location *Locations as of August 2023.
Toyota of New Orleans Premier Honda Premier Nissan of Metairie Premier Kia of Kenner Premier Chrysler Dodge Jeep Ram Premier Clearance St. Bernard Premier Clearance Metairie Premier Ford Waveland
4
SUPPORTING OUR COMMUNITIES "Find the injustice that angers you or the passion that inspires you, and use that to make a dream come true for others." -Troy and Tracy Duhon Premier Automotive is committed to making a positive impact in the community, and we are proud to partner with Giving HOPE to achieve this goal. Our dealership locations regularly organize community service projects in partnership with a Giving HOPE-supported non-profit in their local area. Thanks to the dedication of our employees, we have completed over 500,000 community service hours through this partnership. One of the non-profits we support is Women of HOPE Unite, a faith-based women's network that invests time, talent, and resources to help women and children of all ages through Giving HOPE. To learn more about the incredible work that Giving HOPE is doing in the community, please visit their website at www.givinghopenola.org.
Premier Employees opening the first HOPE House Orphanage in India with Giving HOPE in 2015. Since then, Giving HOPE has built orphanages in Honduras, Gambia, Russia, Brazil, Dominican Republic and Ukraine.
5
1
SUPPORTING OUR COMMUNITIES
Supporting United Cerebral Palsy's Chili Cook-Off Victory Chevrolet of Savannah
Supporting the CHP 11-99 Foundation Premier CDJR of Buena Park
Supporting Boys & Girls Club of Monterey Premier Seaside
Thanksgiving Turkey Drive Premier Autos of Lubbock
Stay in School Car Giveaway Toyota of New Orleans
6
CAREER GROWTH OPPORTUNITIES At Premier, we believe that providing advancement opportunities to our employees is the foundation of our organization. With our comprehensive paid training programs and your drive to succeed, the possibilities for advancement are endless. Our hardworking employees can receive the training they need to succeed in their desired positions and often receive promotions as a result. We offer structured career paths for our employees to follow and encourage them to create their own ways to achieve even greater success. At every Premier location, we are committed to helping our employees achieve their professional goals and advance in their careers.
POTENTIAL CAREER PATHS INCLUDE:
7
8
PREMIER DEALER ACADEMY Every year, Premier Automotive dealerships nominate candidates from their dealership to attend the Premier Dealer Academy at no cost to the employee. This program equips participants with the practical knowledge and ethical values needed to run a successful dealership.
2022-2023 Dealer Academy Class
8 80+ 28
graduating classes since 2014 total graduates
current GM/Partners have completed (or currently enrolled) Dealer Academy 9
PROFESSIONAL DEVELOPMENT "In times of change, learners inherit the earth, while the learned find themselves beautifully equipped to deal with a world that no longer exists." -Eric Hoffer Since 1995, Premier Automotive has been tracking changes in customer expectations. As a result, our organization stays abreast of all the latest technological developments and is continually looking for ways to improve the customer experience. This includes ensuring that our employees are trained on how to best exceed the expectations of our customers.
Premier University is a 24/7 online training platform that allows Premier employees to learn from automotive experts on their own time and at their own pace.
Assurant is an organization that provides free monthly ongoing training to our current and upcoming managers on industry best practices.
Like National Automotive Dealer Association, Premier Dealer Academy is a 12-month program that prepares Premier Employees to be General Managers.
10
BENEFITS COMPENSATION Competitive Salary Paid Vacation Days Wellness Program Paid Giving HOPE Days Employee Discount Program Medical, Dental & Vision Insurance Available Life & Disability Insurance Flexible Spending Account (Medical & Dependent Care) 401(k) with Employer Match Cross-sell Across All Premier Brands
FUN PERKS Work with a leader in the automotive industry Christmas party with prizes & awards Earn recognition through dealership monthly sales competitions Dealerships serve hot lunches on working weekends Birthday Club Family outings for you and your family Employee engagement app
11
PREMIER WOMEN IN LEADERSHIP Premier Women in Leadership consists of female employees within our company that celebrate, inspire and champion women in the automotive industry through all resources available. We hope to attract, develop and retain more female talent among all departments of the dealership and to work productively alongside fellow colleagues.
Mentoring and leadership Shared automotive content Guest speaker presentations Networking opportunities Resources on virtual conferences Logo merchandise for awareness Motivational material
12
Premier Automotive is an equal opportunity employer.
www.whypremierautomotive.com