2026 Fall Product Program Service Unit Guide
Important Program Dates
Fall Product Program training
Early access for troop fall product manager (TFPM) and service unit fall product manager (SUFPM) to access the M2 online system
Fall Product Program begins Deadline for SUFPM to enter delivery location information (No PO Box accepted)
Fall Product Program ends; this is the caregiver deadline to enter Girl Delivered nut/chocolate order card sales orders 11:59 p.m. (Money for orders due to troops.)
Troop deadline to enter any nut/chocolate order card sales that haven’t been previously entered by caregivers by 11:59 p.m.
Last day for reward choices by Girl Scouts or troops in the M2 site by 11:59 p.m.
Caregiver payment to troop (This date is speci c to each troop.)
Deadline for all payments to be deposited into troop account
100% ACH withdrawal from troop bank account for balance due as of Oct. 13 at 11:59 p.m.
Troop Reward pick-ups (high end rewards sent directly to Girl Scout)
Fall Resources
Additional resources are available online at girlscoutsindiana.org. You should receive the following materials the week of Aug. 15, 2026, to distribute to troops:
• Troop Guides (1 per troop)
• Girl Scout Materials (1 per)
• In-Person Order Card
• M2 Girl Scout Info Flyer
Crossover Opportunity for Troops
Receive 1 adult membership for 2027-2028
• Troop Fall Product sales of $500+
• Participate in the 2027 Cookie Program and submit Initial Order of 15+ case by Jan. 15, 2027
Service Unit Bonus Opportunity
For each troop that participates and sells a minimum of $250 in product and more, the Service Unit will receive a $15 bonus. Deposits will be made by end of December 2026.
Who to contact:
Girl Scouts of Central Indiana customercare@girlscoutsindiana.org 317-924-6800
• Girl or Troop Not listed in M2
• Additional materials needed
M2 Customer Service support.gsnutsandmags.com 800-372-8520
• Trouble logging in to M2 system
• Delivery concerns product and more
Ashdon Farms 800-274-3666
• Product issues
Service Unit Fall Product Manager Responsibilities
The service unit cookie manager will:
• Attend Girl Scouts of Central Indiana Fall Product Program Training Aug. 25. 2026
• Support and promote the Fall Product Program by encouraging and engaging with your service unit
• Distribute all troop and girl Fall Product Program materials
• Assist troops throughout the Fall Product Program
• Have internet access to check and enter orders via the web
• Ability to receive packages, delivery, and pickup at residence
• Secure location for nut/candy product delivery and coordinate pickup of product with troops
• Receiving and distribute reward items to troops
Troop Pickup of Product
Log into www.gsnutsandmags.com/gsci and click Delivery Tickets from the menu on the left, under Product Management.
• Choose “All Troops” (or a speci c troop) from the drop-down menu. Click “Create Delivery Ticket.” You will need to print two copies of each troop’s receipt. Have troops sign one copy at pick-up and retain for your records. Give unsigned copy to troop for their records.
Product Deliveries (from delivery agent):
When the delivery agent arrives, review the delivery ticket provided by the delivery agent. Count the product and then count again to ensure you have received the correct quantity of each product as shown on the delivery ticket before the delivery agent leaves. You should not receive any extras.
• DO NOT ACCEPT ANY DAMAGES.
• If your product delivery is shorted by the delivery agent and you both agree it is short:
1. Make sure it is noted on both copies of the delivery ticket.
2. A representative from the delivery agent will contact you regarding arrangements to get the rest of your delivery.
• When your delivery ticket matches the product counts you received, sign the delivery ticket. Signing the delivery ticket means you agree that the amount you received is the same as the amount listed on the delivery ticket. The agent will give you a copy for your records.
• It is IMPORTANT that you check your delivery carefully and make certain all items that you are signing for are there. Any mistakes discovered after the delivery agent leaves cannot be led until after all service units have received delivery.
• Sort products into troop orders and attach the appropriate delivery ticket to each troop’s order. Give yourself plenty of time to sort troop orders before scheduling troop pickups. Do NOT have troops pull their orders as it is very easy to make a mistake by doing so.
• When the troops arrive to pick up their products, instruct each troop to count and recount their order. Obtain an authorized signature from each troop on the delivery ticket before giving them their product. Signing the delivery ticket is agreeing to the quantities received.
• If you discover a shortage/damage during troop pickup, IMMEDIATELY report to Elaine Gill at egill@girlscoutsindiana.org
Reward Deliveries
• Count all rewards and compare to shipping list prior to sorting rewards by troop for pickup.
• Report all shortages to Elaine Gill at egill@girlscoutsindiana.org.
• Sort rewards prior to any troops picking up.
• Have each troop double check their rewards order and sign the receipt at pickup. Retain this receipt for your records (one signed copy for SU and one unsigned copy for troop).
• Log into www.gsnutsandmags.com/gscsi and click Delivery Tickets from the dashboard.
• Under Rewards select by Troop. Click Print Delivery Ticket. (You will need to print two copies of each troop’s reward receipt). THANK