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Making Membership Easier with Pay-by-the-month

Since launching in February, our new Pay By The Month (PBTM) option has seen a fantastic uptake, with more than 500 Members now using the flexible monthly payment method—282 new Members and 226 renewing Members have opted in already.

PBTM gives Members more choice and control by spreading the cost of Membership across the year. It’s quick to set up, works automatically, and makes budgeting easier for families.

Here’s how it works:

  • New Members can opt in when joining online.

  • Renewing Members receive an email 60 days before their Membership expires, inviting them to switch to monthly payments.

  • Once enrolled, payments are processed automatically on the 21st of each month , with helpful reminders and retry attempts built in to make things smooth.

So far, 88% of payments are processed successfully on the first try, and 95.5% by the third. The most common reason for a failed payment? Just not enough funds in the account—something that can usually be fixed with a quick reattempt.

Need help encouraging your Unit’s families?

A friendly PBTM Poster is available to display at your Hall or Unit meetings.

Download the Poster here

FAQs at Your Fingertips

From how to opt in, to updating payment details, or switching from annual to monthly—our new PBTM

FAQs webpages are here to support Unit Leaders, Members, and families with all their questions.

Click here for the Leaders & Managers FAQs

Click here for all Member FAQs

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