American Liquid Waste - May 2025

2004-2025 2004-2025

AMERICAN LIQUID WASTE 20 20

MAGAZINE

MAY 2025

AMERICAN

6 WAYS TO IMPROVE DIG SAFETY p20

LIQUID WASTE MAGAZINE

INSIDE Deciding on a Vacuum Truck p8

Bodies by Stephenson Specialty Trucks stephensonspecialtytrucks.com

mhc.com

Call Seth Locke, 918-688-5672•Larry Lawhead, 417-629-7168

PORTABLE & SEPTIC TANK TRUCKS W E H AV E I N V E N T O RY O N T H E G R O U N D !

In Stock

In Stock

‘25 Kenworth T280

26,000 GVWR & 2024 Stephenson 2000 Gallon Aluminum Septic Tank

‘25 Kenworth T280

26,000 GVWR & 2024 Stephenson 2000 Gallon Aluminum Tank Porta Potty Truck

$

158,500

$ • 2,000-gallon Aluminum Tank • Vacuum & Pressure Brass Relief Valves and Gauges • Battioni B1100 393 cfm Pump Package • Hot Shift PTO and HD Driveline • HD Rear Bumper w/Integrated Lights • 21” Top Hatch/20” Rear Hatch • 3” Low-Pro Primary w/Stainless Float Ball Assembly • Secondary Assembly Mounted on Pump

• Full Length Aluminum Hose Trays, Rear Hose Hook • 4-Rear Sight Glasses • 1-6” Discharge & 2-4” Suction w/Brass Lever Valves, Fittings & Caps • LED Work Lights • Dual HD Underbody Toolboxes • 3 Year Tank Warranty • 1 Year Pump Warranty

• 2,000-gallon Aluminum Tank (1500/500 split) • Battioni B1100 395 cfm or Jurop R260 363 cfm Vacuum Pump Package • Vacuum & Pressure Relief Valves • Hot Shift PTO and HD Driveline • Aluminum Hose Trays • Dual 2” Side Service w/2” Hose and Wand

In Stock

170,000

• 12V HD Washdown Pump w/Hose Reel & Hose • LED Lights • HD Toolboxes • HD Rear Bumper w/Flip Down Toilet Rack • 5 Year Tank Warranty • 1 Year Pump Warranty

‘25 Kenworth T380

33,000 GVWR & 2024 Stephenson 2500 Gallon Aluminum Septic Tank

SINCE 1975 Quality and service to our employees and customers are the building blocks of our business strategy.

125+ Locations in 19 States

www.MHC.com 2 A ME RIC AN L IQUID WA S T E M AY 2025

$

• 2,500-gallon Aluminum Tank • 2 Baffles • Vacuum & Pressure Brass Relief Valves and Gauges • Battioni B1100 393 cfm Pump Package • Hot Shift PTO and HD Driveline • Full Length Aluminum Hose Trays • 1-6” Discharge & 2-4” Suction Ports

169,500

• 21” Top Hatch/36” Rear Hatch • 36” Dual HD Underbody Toolboxes • HD Rear Bumper w/Trailer Hookups • CDL 300 HP • Allison Auto • 3 Year Tank Warranty • 1 Year Pump Warranty

Vi si t Us

Thinking of SELLING YOUR Portable Sanitation BUSINESS? Your Deserve Expert, Professional Representation WE WORK DIRECTLY FOR YOU, THE OWNER TO ENSURE Damon Powell 407-765-9440

Ed Medvic 727-486-0306

Andy Pridgeon (517) 449-1252

YOU RECEIVE THE MOST VALUE FOR YOUR COMPANY 4 170+ Closed Transactions 4 70 Years Combined Industry Experience

www.FMCadvisors.com

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4 Free Consultations

MAY 2 0 2 5 A M E R I C A N LI QUI D WASTE 3

MAY 2025 | VOLUME 21 | ISSUE 5

CONTENTS

F E AT U R E S 8

Deciding on a Vacuum Truck

16 In The News 20 6 Ways to Improve Dig Safety 26 Top Priorities for Septic Services - How is Your Business Doing? Take This Quiz!

36 How Portable Restroom Companies Can Thrive During Festival Season 44 ALW Classifieds 46 Index of Advertisers

CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com

SUBSCRIPTIONS $15.00 per year, or by eligible request.

American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2025 by Phoenix Global Media Inc. All rights reserved.

POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

4 A ME RIC AN L IQUID WA S T E M AY 2025

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YOU JUST CAN T BEAT A CLASSIC Setting the standard. Raising the bar.

The Guzzler Classic is the vacuum truck — the standard all others are measured against.

Doing more in less time (and at less cost) defines this classic.

Safety-enhanced access to top of truck

Improved air routing and filtration

Easy maintenance with smart-design access points

Classic

Emergency stop and improved grounding

A.D.C. Septic; Blackstone, MA “The drain fields that

are failing, Septic Drainer allows their 25 markers $5.50 ea. system to work again.

50 markers $5.25 ea.

It’s almost a miracle $ .00 100 markers 5 ea. w/free labels product that I’ve been experiencing.

Custom vinyl decals $35 each if Every drain field I’ve used it to restore ordering less than 100 Septi-Markers has worked.” Chris Lanoue, A.D.C. Septic Advertise your business, the best value in town!

Septi-Marker

RCS II, Inc. 1663 Route 9 South, Glens Falls, NY 12803

www.septicdrainer.com • (518) 812-000 PRoduCTs ComPany

Quality Products for Professionals Since 1916

Petersen® Pipe Plugging Systems Pipe Plugs and Packers for all your Pressure, Chemical and Temperature Requirements.

Call us to quickly customize a pipe plug or plugging system for your specific application.

P 800-926-1926 or 262-692-2416 / F 800-669-1434 or 262-692-2418 / www.pipeplug.com 6 A ME RIC AN L IQUID WA S T E M AY 2025 petersen_0113ad.indd 1

Vi si t Us

12/19/12 4:57 PM

TriFlow 825 ■

■

Straight Tri–Lobe

Ideal for:

Performace: Vacuum up to 18 inHg; Flow up to 4805 cfm

■

Sewer Cleaning

■

Storm Sewers

■

Water Treatment Plants

■

Municipal Water Departments

■

Cleaning & Washing

■

Flexible Options & Installation

■

Coolest Blower Temperatures in it’s Class

■

More Energy Efficient vs. Other Straight Lobe Blowers

www.gardnerdenverproducts.com/moblie ©2019 Gardner Denver. All rights reserved.

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MAY 2 0 2 5 A M E R I C A N LI QUI D WASTE 7 AM 6/18/19 10:52

ADVERTORIAL

DECIDING ON A VACUUM TRUCK

Not all jobs are created equally, and neither are vacuum trucks.

Not all jobs are created equally, and neither are

with so many applications, it’s important to think about

vacuum trucks. Whether it is a tough industrial

the jobs you’ll be working on and the materials the

cleanup, ballast cleaning and recovery along rails,

truck will be handling/removing.

sucking up sludge, microtrenching, potholing or

To help, the Guzzler team has three vital questions to

more, choosing the right machine can make all the

ask when deciding on a vacuum truck.

difference.

1. WHAT IS BEING CARRIED? Vacuum trucks

Guzzler’s industrial vacuum trucks handle these

are designed to remove a wide variety of materials

tough jobs with greater efficiency and productivity, but

including cement, chemicals, drill mud, dry bulk

8 A ME RIC AN L IQUID WA S T E M AY 2025

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Guzzler’s industrial vacuum trucks handle these tough jobs with greater efficiency and productivity,, but with so many applications, it’s important to think about the jobs you’ll be working on and the materials the truck will be handling/removing.

powders, liquids, oils, slurries and thick sludge.

specifically built for those. The Guzzler Classic

Knowing the type of materials at a jobsite ensures the

Liquid Ring handles hydrocarbon vacuuming.

vacuum truck is equipped to remove, recover and

• Combination vacuum trucks – Designed to

recycle that kind of material. Depending on the waste

handle both wet and dry materials, the Guzzler

at a site, some vacuum truck options include:

Classic cleans and recovers solids and dry bulk

• Hydrocarbon vacuum trucks – When dealing with

powders, liquids, slurries and thick sludge from

flammable, combustible dusts, and lower flashpoint materials, it’s important to have a vacuum truck

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hard to reach areas.

• Hi-Rail vacuum trucks – The Hi-Rail option on

MAY 2 0 2 5 A M E R I C A N LI QUI D WASTE 9

ADVERTORIAL

the Guzzler Classic removes and replaces ballast

hold before needing to be emptied. While the standard

and cleans up potential pollution problems. As a

tank capacity is 18 cubic-yards, they can range from

rail-ready, boom-equipped, self-contained vacuum

12 to 21 cubic-yards, so be sure to select a truck with

truck, it provides total operator control of the

enough capacity. The ideal capacity allows for a job to

vacuum truck from a rear mounted control station.

be completed with few or no interruptions for disposal.

• Microtrenching vacuum trucks – The Guzzler MT

These increased capacities enable greater efficiency,

is a highly efficient microtrenching vacuum unit

so time isn’t wasted going to and from the designated

that significantly speeds up fiber optic installations

dump site.

by swiftly cleaning trenches for the deployment

3. WHERE IS THE JOB SITE? While capacity and

of FTTH, FTTP, CCTV, smart grid, and electric

waste type are important to consider when deciding

networks. With its faster operating speeds and

on a vacuum truck, worksite conditions are the

cleaner trenches, installers can lay a greater number

ultimate deciding factor. Think about where the truck

of feet per day.

will be used. Does it need to be used on a rail and a

2. HOW MUCH IS BEING CARRIED? A vacuum

road? What type of plant will it be used in? Does it

truck’s tank size determines the volume of debris it can

need a digging component such as hydroexcavation

continued on page 12

1 0 A MERIC AN L IQUID WA S T E M AY 2025

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MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 11

tpomag.com March 2025

11

ADVERTORIAL

Guzzler is the leader in industrial vacuum solutions,

For more than four decades, Guzzler has been dedicated to quality, durability and value, while creating a cleaner environment. For more information, visit Guzzler.com.

offering a vast support network for reliability and efficiency.

included on the Guzzler Guzzcavator?

Guzzler is the leader in industrial vacuum solutions, offering a vast support network for reliability and efficiency. Whichever truck, application or setting you choose, Guzzler sales, service and support teams are available to help with any questions or concerns you may have.

1 2 A MERIC AN L IQUID WA S T E M AY 2025

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A WINNING LINEUP Multiple products &

configurations

technology all cleaning functions are in a single control panel

Comprehensive Service Support National authorized

OEM parts and options available

dealer network

For Any Application. Municipalities and contractors, stormwater management, treatment plants, lift stations, underground utilities— there’s a Vactor for your job. And over 100 years of engineering, manufacturing and technical know-how go into each vehicle. Backed by service excellence and the support of the industry’s strongest dealer network, we uphold the Vactor promise every day — to be there for the life of your machine.

intuitive.

intelligent. innovative.

Have questions on equipment or applications?

ASK OUR EXPERTS w w w. a mer ica nliquidwa ste.co m

© 2023 Vactor Manufacturing

MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 13

1 4 A MERIC AN L IQUID WA S T E M AY 2025

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MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 15

IN THE NEWS

JOE JOHNSON EQUIPMENT CONTINUES ITS US EXPANSION WITH NEWLY AWARDED TERRITORIES IN INDIANA AND LOUISIANA

INNISFIL, ONTARIO, APRIL 10, 2025 – Joe Johnson Equipment (JJE), a leading North American infrastructure equipment dealer, is excited

THIS ANNOUNCEMENT COMES JUST

to announce the expansion of its U.S. footprint.

MONTHS AFTER JJE COMPLETED

Federal Signal has named JJE as the exclusive

ITS SUCCESSFUL EXPANSION INTO

dealer for its Vactor products in Indiana and Louisiana and the exclusive dealer for Elgin products

VIRGINIA AND UNDERSCORES THE

in Indiana, excluding Clark, Floyd, Harrison counties.

COMPANY’S COMMITMENT TO

Additionally, JJE will also provide service and parts

DELIVERING INFRASTRUCTURE

support for other Federal Signal products including Guzzler and TRUVAC. This announcement comes just months after JJE

EQUIPMENT AND SOLUTIONS ACROSS THE U.S.

completed its successful expansion into Virginia and underscores the company’s commitment to

continued on page 18

1 6 A MERIC AN L IQUID WA S T E M AY 2025

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MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 17

delivering infrastructure equipment and solutions across the U.S. “We are honored by this award and the opportunity to represent industry-leading Federal Signal brands in these territories,” said Michael Rugeroni, vice president of Federal Signal aftermarket. “This is an important step to broaden our coverage and aligns with our strategy to continue to grow our U.S. customer base.”

JJE will support these new territories through expanded sales coverage and branch locations, ensuring exceptional service for municipal and private contractors.

ABOUT JOE JOHNSON EQUIPMENT Joe Johnson Equipment (JJE), a subsidiary of Federal Signal, is a premier North American provider of infrastructure maintenance equipment to address the most complex challenges facing municipal and private contractors. JJE offers an extensive inventory of top-tier new and used equipment brands like Elgin, Vactor, TRUVAC, and Guzzler, complemented

by OEM parts, service, training, and one of the industry’s largest rental fleets.

Headquartered in Innisfil, Ontario, JJE operates 18 locations throughout North America.

FOR MORE INFORMATION, VISIT JJEI.COM

1 8 A MERIC AN L IQUID WA S T E M AY 2025

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SECURE. SECURE. STRONG. STRONG. SAFE. SAFE.

Tank Shield and Tank Shield and Fiberglass Lid Fiberglass Lid ™ ™

Inquire today about these Orenco secondary safety barriers: Inquire today about these Orenco secondary safety barriers: Tank Shield • Secondary safety device Tank Shield • Durable polypropylene construction

• Secondary safety device • Supports up to 250 lbs (113 kg) • Durable polypropylene construction • Installs in new and existing access risers and • Supports up to 250 lbs (113 kg) pump basins • Installs in new and existing access risers and • Fits 24-in (600-mm) ribbed risers and Orenco 24pump basins and 30-in (600- and 750-mm) fiberglass risers • Fits 24-in (600-mm) ribbed risers and Orenco 24and 30-in (600- and 750-mm) fiberglass risers

Fiberglass Lids • Secure, durable, watertight construction Fiberglass Lids

• UV- and corrosion-resistant materials • Secure, durable, watertight construction • Supports 2500lb (1134kg) loads* • UV- and corrosion-resistant materials • Non-skid surface and molded-in caution statement • Supports 2500lb (1134kg) loads* • Fits ribbed PVC, HDPE, and Orenco FRP access risers • Non-skid surface and molded-in caution statement and pump basins • Fits ribbed PVC, HDPE, and Orenco FRP access risers pump basins *notand recommended for vehicular traffic *not recommended for vehicular traffic

For more information, contact your Orenco distributor.

Or call Orenco at +1 541-459-4449 or (800) 348-9843.

For more information, contact your Orenco distributor.

Or call Orenco at +1 541-459-4449 or (800) 348-9843. w w w. a mer ica nliquidwa ste.co m

MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 19

ADVERTORIAL

6 WAYS TO IMPROVE DIG SAFETY Safe digging is not just a precaution; it's a pathway to

utilities in the area, helping avoid costly or dangerous

savings and efficiency. As the leader in safe digging

mistakes.

and hydro excavation, the TRUVAC team of experts

“Every contractor has the responsibility to dig safely

breaks down six ways to improve dig safety:

and to not only keep workers and those nearby

1) Call Before Digging: Always call 811 before

safe, but to also keep the infrastructure and existing

starting to dig. This national hotline will inform utility

utilities safe,” said Jason Boer, Midwest regional

and construction workers about the underground

sales manager, TRUVAC. “Vacuum excavation is the

2 0 A MERIC AN L IQUID WA S T E M AY 2025

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Once the proper representatives of the utility companies have inspected and marked the proposed dig site, it’s time to dig. But first, employees should understand what the colors of flags mean.

For example, red is electric and yellow is gas while orange is communications and green is sewer.

preferred method for exposing subsurface utilities, and

gas while orange is communications and green

it’s the safe digging method that TRUVAC delivers.”

is sewer. It’s important that employees understand

2) Train Employees: Once the proper representatives

these signals as well as proper operation for all

of the utility companies have inspected and marked

digging equipment.

the proposed dig site, it’s time to dig. But first,

3) Use Hydro Excavation: Hydro Excavation

employees should understand what the colors of

has transformed the way soil is moved. It allows

flags mean. For example, red is electric and yellow is

for safer and more efficient worksites by using

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MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 21

ADVERTORIAL

high pressure water combined with vacuum

“The main benefit of hydro excavation is safety,” ...

“If following the Gas Technology Institute’s Best Practices of Hydro Excavation, the risks

excavation to remove soil and debris.

“The main benefit of hydro excavation is safety,” said Jordan Koster, Gulf Coast regional sales manager, TRUVAC. “If following the Gas Technology Institute’s Best Practices of Hydro Excavation, the risks are all but eliminated. Instead of blindly sticking a sharp metal object in the ground, you are

are all but

using pressurized water. This minimizes the risk of

eliminated.

damaging buried utilities.”

4) Invest in Precision: Hydro excavation provides unprecedented precision, vastly reducing the risk

2 2 A MERIC AN L IQUID WA S T E M AY 2025

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of damage to the surrounding area and existing underground infrastructure. This precision mitigates

TRUVAC’s line of

the hazard of utility damage and trench collapses

hydrovac trucks are designed

– common concerns with traditional excavation

to satisfy safety requirements.

methods.

“The TRUVAC FLXX is a great example of precision in action,” said Bob Pflibsen, North Central regional sales manager, TRUVAC. “It provides that performance and productivity in a maneuverable

The reduction in reliance on heavy machinery

package. That precision in tight spaces is extremely

decreases the likelihood of falling debris and other

important.”

common risks associated with traditional excavation

5) Promote Worker Safety: By using pressurized

work.

water and remote-operated vacuum systems,

6) Choose TRUVAC Equipment: TRUVAC’s line

workers maintain a safe distance from the

of hydrovac trucks are designed to satisfy safety

excavation site, reducing the potential for accidents.

requirements. Every truck comes standard with

Companies For Sale

FMC Advisors is currently offering the following businesses for sale:

• West Coast portable sanitation & VIP trailers, $30mm revenue - under LOI • Midwest portable sanitation & liquid waste hauling, $16mm revenue • Southcentral portable sanitation & rolloff, $15mm revenue – under LOI • East Coast restroom & shower trailer rental, $11mm revenue • West Coast Emergency Services, $8mm revenue • Southcentral portable sanitation & rolloff, $7mm revenue • Northeast septic pumping, installation & repair, $5mm revenue • Plains solid waste hauler & rolloff, $5mm revenue • West coast portable sanitation, $4mm revenue • Southeast portable sanitation & rolloff, $4mm revenue • Southeast solid waste & rolloff, $3.5mm revenue • Southeast portable sanitation, $2.5mm revenue – under LOI • Northeast septic pumping & installation, $2.5mm revenue • Northeast portable sanitation, $2mm revenue • Southeast portable sanitation, $1.5mm revenue – under LOI • Northeast portable sanitation & rolloff, $1.5mm revenue • Southeast portable sanitation, $1mm revenue – under LOI • More coming soon!

— FREE CONSULTATIONS — WE WORK FOR YOU, THE OWNER, TO MAXIMIZE THE VALUE OF YOUR BUSINESS

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MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 23

WORKING WELL UNDER PRESSURE Pressure Washers & Drain Jetting Equipment

patented DigRight® Technology, which was designed for making a user-friendly way to adhere to industry standards regarding water pressure and

“Safe digging is smart digging, and with TRUVAC,

N

N

EW

EW

best practices.

P.O. toBox 1107 said - 135 E Mile Road - Kalkaska, MI 49646 it pays be safe,” Andy Hearrell, Southeast p: 231.258.4870 - f: 231.258.2019 - sales@marshind.com

regional dealer manager, TRUVAC. “Plus, DigRight

RCJ4008H »200' x 3/8" Jet Hose on Manual Reel

»8 gpm @ 4000 psi »800 cc EFI Honda Engine

Call for Quote

(NARROW DESIGN)

EW

»8 gpm @ 4000 psi »800 cc EFI Honda Engine

LJ4008H »200' x 3/8" Jet Hose on Manual Reel

Call for Quote

N

4008H Power Unit »8 gpm @ 4000 psi »800 cc EFI Honda Engine Just Add A Tank!

»400' x 3/8" Jet Hose on DC Powered Reel

Call for Quote

800.952.1537 - WWW.MARSHIND.COM

saves fuel and money by eliminating wasted energy while also preventing wear and tear on check, unloader and relief valves by avoiding VACUUM SEPTICbypassing UNITS water.”

Following these steps ensures a safer, more efficient future of excavation where the power of water carves out a legacy of both safety and savings.

3012H Power Unit

(100 GALLON TANK)

Call for Quote

N

3012H Compact Skid »12 gpm @ 3000 psi »800 cc EFI Honda Engine

»400' x 1/2" Jet Hose on DC Powered Reel

EW

»12 gpm @ 3000 psi »800 cc EFI Honda Engine

»400' x 1/2" Jet Hose on DC Powered Reel

(100 GALLON TANK)

PORTABLE TOILET UNITS

To learn more, please visit TRUVAC.com.

Portable Toilet Restroom Services Units.

Call for Quote

DOT INDUSTRIAL VACUUM UNITS

4008H Compact Skid »8 gpm @ 4000 psi »800 cc EFI Honda Engine

»400' x 3/8" Jet Hose on DC Powered Reel

DOT Code & Non-Code Hoist & Rear Door Options

Call for Quote

MINI VAC TRAILERS

STB3012H »12 gpm @ 3000 psi »800 cc EFI Honda Engine

Thank You West Michigan Septic for adding another one of our units to your fleet. It’s always a pleasure working with you!

»400' x 1/2" Jet Hose on DC Reel

Call for Quote

TT4 SERIES »18 gpm @ 4000 psi »74 HP Turbo Intercooled HATZ Engine

SLIDE-IN UNITS

Industrial Units DOT Code & Non Code

»500' x 1/2" Jet Hose/ Hydraulic Reel

Call for Quote

*** All Jets Shown Come with Pulse Valve, 2 Jet Nozzles, Tool Box, Gloves, Safety Glasses, *** Tip Cleaner, Tiger Tail, Wash Down Trigger Gun with Nozzles.

Various Sizes Available

Building Drain and Sewer Equipment since 1981.

We Build Electric, Gas and Diesel powered models up to 4000 psi, flows up to 40 gallons per minute.

Don’t see exactly what you want….

We will custom build exactly what you want!

Quality People Doing Quality Work

800-648-5011 | www.camspray.com | sales@camspray.com

Check out our website for more information: www.marshind.com

2 4 A MERIC AN L IQUID WA S T E M AY 2025

26

Pumper | December 2021

Join us on Facebook See the progress of some of our units in the making.

Vi si t Us

Now Available in a compact trailer mount

The Spartan Defender Combi Unit

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N TA SP A

Don't just clear the line, defend it.

R

With 3,000 PSI at 10 GPM jetting performance and a powerful suction pump, the Defender is ideal for grease trap maintenance, cleaning and maintaining small septic tanks, and removing waste from live sewers. Its compact footprint and new trailer mount version makes it easy to transport to the job site.

TO

The NEW Spartan Defender is a complete all-in-one skid-mounted system.

Effective jetting coupled with a powerful vacuum pump puts everything you need to service and clean lines in one compact footprint.

80 O 0. L. 43 C 5. OM 38 66

Everything you need in a compact, efficient footprint.

MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 25

BUSINESS CORNER

TOP PRIORITIES FOR SEPTIC SERVICES How is Your Business Doing?

Take This Quiz!

TOP PRIORITIES FOR SEPTIC SERVICE OPERATIONS, ABOVE ALL, MUST FEATURE ENSURING TOP-QUALITY WORKMANSHIP IN INSTALLATION, REPAIRS, AND SYSTEM

Give yourself points on a scale of 1-5 for your performance on each of these key priorities..

MAINTENANCE FOR CUSTOMERS. BUILDING CUSTOMERS’ TRUST THROUGH HONEST, TRANSPARENT DEALING, RELIABILITY, KNOWLEDGE,

Do you want to know how you and your septic service

PROFESSIONALISM, AND GREAT

business rate compared to the industry standard of

SERVICE OVERALL IS CRUCIAL TO BUSINESS LONGEVITY IN A COMPETITIVE MARKET. PROVIDING MORE COMPREHENSIVE SERVICES EXPANDS THE COMPANY’S MARKET

performance in the top priorities? Take this little quiz and see your score!

QUIZ: TOP PRIORITIES FOR SEPTIC BUSINESSES – RATE YOUR PERFORMANCE! Here’s a fun little self-evaluation for septic business owners to help you gauge how your leadership and team measure up against the industry's standard

BASE. SEPTIC SERVICE BUSINESS

model of performance priorities. Give yourself points

EFFICIENCY AND DEVELOPING AN

on a scale of 1-5 for your performance on each of

EFFECTIVE ONLINE PRESENCE ARE

these key priorities and total your points to find your

ALSO ESSENTIALS FOR MEETING THE

combined score. Then, see where your score fits into the rating matrix below the quiz, to learn your

TOP PRIORITIES THAT DEFINE THE

company’s performance level on these priorities in

INDUSTRY PERFORMANCE STANDARD.

comparison to the industry standard.

continued on page 28

2 6 A MERIC AN L IQUID WA S T E M AY 2025

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B1100 SPARTAN PUMP PACK POWERED BY BATTIONI

Our new B1100 Spartan Pump Pack is built around the Battioni Ballast 11000 rotary vacuum pump. This pump is an absolute beast. The Ballast Pump is the perfect choice for heavy-duty applications, thanks to its innovative Crash Protection System.

Featuring a sliding flange protection mechanism, this system prevents housing or rotor breakage in the event of vanes crashing. This ensures reliable and efficient operation, even in the toughest conditions.

393 cfm

FLUSH KIT

28.2 hp

PART NUMBER: BAL-1100-SPA

FEATURES:

JETTER POWER WASHER With 3000 PSI of pressure and our premium aluminum cam-over box, our American made Jetter unit is reliable and tough enough for any job, including washing decking, driveways, or jetting out the toughest clogged pipes and drains.

• USA Made 24”x24”x48” Aluminum Box • Stainless Steel Cam Over Latch with Padlock • One Piece Gasket with Rain Gutter • Jetter Stand with Anti-Vibration Pads • Honda GX390 Gas Engine with Electric Start • Rear Access Removable Panel with Vents • Hannay Electric Reel with 200ft of Hose • Guide Rollers and Electric Rewind Reel • Wash Down Gun with Quick Connect Tips PART NUMBER: 5000-8000

3,000 PSI

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WWW.CHANDLERVAC.COM

MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 27 www.pumper.com | Since 1979 | March 2024

11

BUSINESS CORNER

SEPTIC BUSINESS PERFORMANCE MANAGEMENT QUIZ Performance self-score: 1 = poor, 2 = fair, 3 = average, 4 = good, 5 = excellent PRIORITY 1: Quality workmanship 4Track record of quality installations, repairs, and maintenance services.

4A list of customers that welcome emails or calls from prospective customers to confirm references regarding excellent work quality.

Score (1-5) ________ PRIORITY 2: Customer service: 4Timely response in helping customers,

PRIORITY 5: Work warranties and parts guarantees 4Provide warranties on workmanship to help ensure customer confidence.

4Provide parts and equipment guarantees to give customers complete peace of mind.

Score (1-5) ________ PRIORITY 6: Operational efficiency 4Use available tech tools to increase route efficiency and reduce errors in scheduling. Strive for optimal efficiency in office organization, phone call handling, etc.

4Work to improve customer satisfaction rates for increased referral business revenues.

communicating clearly, and following through with

Score (1-5) ________

commitments.

PRIORITY 7: Manage customer relationships 4Implement a cost-effective CRM software system

4Explaining the functions of the customer’s septic system and its maintenance requirements, as well as common potential issues.

Score (1-5) ________

to manage customer communications, document the historical details of the service to the account, and provide convenience and accuracy for your customers and employees during every interaction

PRIORITY 3: Maintaining good equipment and supply stock

Score (1-5) ________

4Investing in adequate equipment for quality work

PRIORITY 8: Strong marketing and branding

enables your field team to deliver quality service.

4Online reputation: Manage your online presence by

4Maintaining abundant supplies ensures that your

encouraging customers to provide online reviews

team can consistently provide timely service.

Score (1-5) ________ PRIORITY 4: Demonstrate integrity in all you do 4To support your technical and service quality, you need a company culture of trustworthiness.

Provide 100% appropriate estimates and honor all commitments to your customers.

4Provide your employees with everything they need

of your service.

4Social media: Engage on social platforms to raise brand awareness in your local community.

4Off-line marketing: Use traditional branding and marketing methods to promote your business locally, like networking with other local companies, participating in nonprofit activities, sponsoring local events, etc.

4Revive inactive accounts: Reach out to former customers

to do the job right, compensate them fairly for their

offering reminders about needs for upcoming tank

work, and operate transparently to earn their trust

and/or pump inspection and/or maintenance, and

and build loyalty.

information about service upgrades.

Score (1-5) ________

Score (1-5) ________

continued on page 30

2 8 A MERIC AN L IQUID WA S T E M AY 2025

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GAlveSton texAS, mArch 17 - 19th, 2025

2025 Peterbilt 567

with 4200 gallon aluminum tank

Stock UnitS AvAilAble 1500 Gallon Aluminum Tank

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2024 Ford F550 4x4

equipped with 1200-gallon 2C (300 water/950 waste), with a Masport HD4 hydraulic drive with a cooler, dual-sided service, 50’ hose spring rewind DC 10 water pump, dual-side bucket fill, dual 36” toolboxes, dual-side 2” x 30’ Tigertail suction hose, dual-side bucket holder, chemical holder drivers-side, dual-side wand holders $130,000.00

2024 Ford F550 4x4

2025 Peterbilt 537 Paccar PX-7

equipped with a 999-gallon 2C (300 water/699 waste), with a Masport HD3 engine drive, dual-sided service, 50’ hose spring rewind 45 PSI water system, dual-side bucket fill, dual 48” toolboxes (not shown), dual-side 2” x 30’ Tigertail suction hose, dual-side bucket holder, chemical holder drivers-side, dual-side wand holders $107,000.00 (Gas Models starting at 96,000.00 complete)

equipped with with an Allison 2500 RDS-P Transmission Gen 6, a 2500-gallon 2C (200 freshwater/2300 waste), Masport Titan 407 CFM’s, Masport water system PTO driven with 50’ rewind garden hose, 48” Toolbox $168,950.00

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Optional Add-on: Jetter Box $6,000.00

BUSINESS CORNER PRIORITY 9: Full regulatory compliance

HERE’S HOW YOUR COMPANY LEADERSHIP

4Keep informed about local, state, and federal laws

RATES IN MANAGING SEPTIC BUSINESS

governing business and septic service operations,

PRIORITIES

including permit requirements, liability insurance,

How did you do on the quiz? See the interpretation

etc.

of your ranking below and think about what have

Score (1-5) ________

you learned from this little exercise. Congrats!

PRIORITY 10: Short- to Long-term financial

Whatever your score, just by taking the quiz you’ve

planning

made an important step toward improvement and

4Have a clear and practical business plan.

set up yourself and your team for the next move to

4Study your business’s financial performance records

increase the quality of your service and organizational

and pinpoint areas of opportunity for improvement.

Score (1-5) ________ TOTAL POINTS - Add up your total performance points for Priorities 1 through 10 and enter your total quiz points here______

management.

PERFORMANCE LEVEL PER INDUSTRY STANDARD Total Quiz Score 10 -This score indicates that your leadership team needs to reevaluate priorities and

continued on page 32

3 0 A MERIC AN L IQUID WA S T E M AY 2025

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WE ARE EXPANDING in 2025!

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MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 31

BUSINESS CORNER commit to increased attention and resources, as

This score indicates that you are a savvy business

necessary to improve performance in managing this

manager with an effective team of professionals who

key priority for sustainable success.

may be looking to go the distance to achieve the

This score indicates that your team is struggling to

highest performance levels. The need is to demand

manage daily workloads, stay organized, promote

the best from yourself and your team. Think: We can

healthy revenue rates, and focus on priorities. Examine

do this!

the priorities on which you scored lowest and start

This score defines you and your company of pros as a

efforts to improve management in these areas. Dig

team that expects the best everyday from yourselves in

deep!

your words and actions, in the service you provide and

This score indicates that you and your team appear

the smooth functioning of your organization. You are

to be making efforts to increase service quality and

proven professionals who have cultivated a company

operational efficiency. Focus on strengthening

culture of requiring excellence. Congratulations on

performance in the areas of systemic weakness

your outstanding model of success!

indicated in your individual priority quiz scores. You’re

Aligning Priorities with Daily Responsibilities

on your way!

3 2 A MERIC AN L IQUID WA S T E M AY 2025

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MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 35 www.pumper.com | Since 1979 | September 2024

19

BUSINESS CORNER

HOW PORTABLE RESTROOM COMPANIES CAN THRIVE DURING FESTIVAL SEASON

FESTIVAL SEASON BRINGS LARGE CROWDS — AND BIG DEMAND

Not all units are

FOR PORTABLE RESTROOMS. FOR

the same. Festivals have

CONTRACTORS, IT’S THE BUSIEST

different needs: VIP areas,

TIME OF YEAR. IT CAN ALSO BE THE

ADA access, handwashing stations,

MOST PROFITABLE IF YOU PLAN RIGHT.

high-traffic zones. The better

HERE’S HOW PORTABLE RESTROOM

your setup, the better the experience

COMPANIES CAN STAY AHEAD AND

for users..

TURN THE CHAOS OF FESTIVAL SEASON INTO A WINNING STRETCH. PLAN FOR THE LOAD LOCK IN EVENTS EARLY

Festivals stress your inventory and your crew. You’ll

The best gigs go fast. Popular festivals book their

need to know how many units you can realistically rent

restroom vendors months ahead. If you’re not

out while still keeping up with service and transport.

reaching out early, someone else is. Build relationships

Don’t stretch too thin. Map out your equipment and

with event organizers before they start planning. Offer

drivers. Build a schedule that leaves room for traffic

simple, reliable service and clear pricing. Make it easy

delays, cleaning and unexpected issues. If your trucks

for them to choose you again next year.

are running nonstop and you’ve got no backup plan,

Stay in touch with local promoters, venues and cities.

you’re gambling with your reputation.

Even smaller community festivals can be worth it if you

Consider renting extra units or subcontracting during

already have units nearby. Don’t wait for calls; go get

peak weeks. It’s better to take on more help than to fall

the contracts.

behind.

continued on page 38

3 6 A MERIC AN L IQUID WA S T E M AY 2025

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MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 37

BUSINESS CORNER Plan for regular pumping and cleaning. For multi-day events, that might mean servicing restrooms overnight.

Festival users don’t want to deal with dirty restrooms. And organizers won’t call you back if their event smells like a problem you didn’t solve.

Plan for regular pumping and cleaning. For multi-day events, that

Bring enough supplies — paper, sanitizer, water — to avoid running out halfway through a day.

Train your crew to check every detail. The difference between a decent festival and a disaster often comes down to whether people can find a clean place to go.

COMMUNICATE CLEARLY AND QUICKLY You’re juggling a lot during festival season, but so are your clients. Respond to questions fast. Confirm arrival times and let organizers know when service is done.

might mean servicing restrooms

If something goes wrong, such as a traffic delay or a

overnight. Bring enough supplies

broken unit, tell them right away and offer a solution.

— paper, sanitizer, water — to avoid running out halfway through a day.

That kind of honest communication goes further than trying to spin it.

Simple tools help: shared calendars, text updates and real-time service tracking can keep everyone in the loop.

USE THE OFFSEASON TO GET READY The slow season is your chance to get better. Here’s

GET SMART ABOUT PLACEMENT

how you can do that:

Not all units are the same. Festivals have different

• Fix broken units

needs: VIP areas, ADA access, handwashing stations,

• Deep clean

high-traffic zones. The better your setup, the better the

• Upgrade older models

experience for users.

• Train new drivers

Work with organizers to figure out the best layout. Ask

• Review what went wrong last year and fix it now

about crowd flow, security and where people tend to

You can also use downtime to update your website,

gather. You don’t want your units hidden behind food

work on local SEO and gather reviews. These help

tents or stuck in a muddy field.

new clients find you when next year’s festivals start

Well-placed restrooms stay cleaner, get used evenly

booking.

and cut down on complaints. That helps everyone.

THINK LONG-TERM

STAY ON TOP OF SERVICE

Festival work isn’t just about the weekend. A good

Festival users don’t want to deal with dirty restrooms.

experience can lead to repeat business, referrals and

And organizers won’t call you back if their event smells

longer-term contracts with cities or venues.

like a problem you didn’t solve.

Keep track of what worked and what didn’t. Follow

continued on page 40

3 8 A MERIC AN L IQUID WA S T E M AY 2025

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MAY 2 0 2 5 A M E RI C A N LI QUI D WASTE 39 www.pumper.com | Since 1979 | September 2024

5

BUSINESS CORNER

Festival season isn’t easy, but it can be worth it.

WANT MORE INSIGHTS LIKE THIS? SUBSCRIBE TO AMERICAN LIQUID WASTE MAGAZINE FOR UPDATES, TRENDS, AND REALWORLD ADVICE FROM ACROSS THE INDUSTRY.

up with organizers after events. Ask how you did, and listen to the feedback. It shows you care and helps you stand out in a crowded market.

MAKE THE SEASON WORK FOR YOU Festival season isn’t easy, but it can be worth it. If you stay prepared, communicate effectively and maintain a sharp service, you’ll come out ahead — not just for one event, but for the entire year.

4 0 A MERIC AN L IQUID WA S T E M AY 2025

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INDEX American Jetter..........................................................................44 866-944-3569 / americanjetter.com

Jet....................................................................................................42 800-321-6960 / jetincorp.com

RCS II Inc .........................................................................................6 518-812-0000 / septicdrainer.com

American Tank Co......................................................................17 254-721-5675 / atcvacuumtruck.com

JD Brule.........................................................................................14 613-656-6663 / jdbrule.com

Ritam Technologies LLC .........................................................23 925-478-2730 / ritam.com

Aqua-Zyme Disposal Systems Inc....................................... 17 979-245-5656 / aqua-zyme.com

Key Commercial Corp..............................................................42 877-333-4539 / keycommercial.com

Robinson Vacuum Tanks ........................................................34 814-933-0927 / robinsontanks.com

Bright Dyes..................................................................................44 800-394-0678 / brightdyes.com

Lane's Vacuum Tank, Inc.........................................................41 800-592-3308 / lanesmobilejohn.com

Roeda ............................................................................................34 800-829-3021 / store.roeda.com

Bucher Municipal .....................................................................45 704-658-1333 / buchermunicipal.com

McKee Technologies.................................................................35 866-457-5425 / mckeetechnologies.com

RootX ............................................................................................42 800-844-4974 / RootX.com

Cam Spray....................................................................................24 800-648-5011 / camspray.com

MHC...................................................................................................2 MHC.com

Roth Global Plastics.....................................................................4 866-943-7256 / roth-america.com

Chandler Vac...............................................................................27 ChandlerVac.com

Mid-State Tank Co., Inc............................................................17 800-722-8384 /midstatetank.com

Spartan Tool................................................................................25 800-435-3866 / SpartanTool.com

Coxreels.........................................................................................34 800-269-7335 / coxreels.com

Milwaukee Rubber Products.................................................14 800-325-3730 / milwaukeerubber.com

T & T Tools Inc..............................................................................40 800-521-6893 / mightyprobe.com

Crane Pumps & Systems.........................................................47 cranepumps.com

National Vacuum Equipment, Inc........................................33 800-253-5500 / natvac.com

The Water Expo......................................................................... 31 TheWaterExpo.com

Eljen Corp.....................................................................................32 800-444-1359 / eljen.com

Orenco Water..............................................................................19 800-348-9843

Transway Systems Inc..............................................................39 800-263-4508 / transwaysystems.com

F.M. Manufacturing...................................................................15 877-889-2246 / fmmfg.com

Paul Swoyer Septics LLC..........................................................37 830-935-4936

Tsurumi Pump............................................................................11 tsurumipump.com

FMC Advisors..........................................................................3, 23 727-486-0306 / 407-765-9440 / fmcadvisors.com

Peterson Products........................................................................6 800-669-1434 / pipeplug.com

USB-USA...................................................................................... 18 USB-USA.com / 844-285-5770

Fruitland Manufacturing .......................................................43 800-663-9003 / fruitlandmanufacturing.com

Porta Logix...................................................................................30 585-484-7009 / portalogix.com

Vactor Impact.............................................................................13 vactor.com

Guzzler.............................................................................................5 guzzler.com

Power Line Industries / Hot Jet USA...................................44 800-213-3272 / hotjetusa.com

Vacuum Tank Sales....................................................................29 888-530-0590 / vacuumtanksales.com

Imperial Industries Inc................................................................7 800-558-2945 / imperialind.com

Presby Environmental Inc. ........................................................3 800-473-5298 / presbyenvironmental.com

Wee Engineer..............................................................................41 877-296-2555 / wee-engineer.com

In The Round Dewatering.........................................................4 317-539-7511 / ITRDewatering.com

RapidView....................................................................................BC 800-656-4225 / rapidview.com

Westmoor Ltd.............................................................................44 800-367-0972 / westmoorltd.com

J.C. Gury Company Inc................................................................6 800-903-3385 / jcgury.com

Ratech Electronics.....................................................................46 800-461-9200 / ratech-electronics.com

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