American Liquid Waste - May 2022

2004-2022

8

MAY 2022

INSIDE 3 Intangible Trends Driving Small Business Recovery In 2022 Page 8 In The News Page 16 Pitching the Benefits of Proper Sanitation to Your Clients Page 34

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MAY 2022 | VOLUME 18 | ISSUE 5

CONTENTS

F E AT U R E S 8

3 Intangible Trends Driving Small Business Recovery In 2022

16 In The News 20 John Kline Septic Services 34 Pitching the Benefits of Proper Sanitation to Your Clients 40 ALW Classifieds 42 Index of Advertisers

CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com

SUBSCRIPTIONS $15.00 per year, or by eligible request.

American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2022 by Phoenix Global Media Inc. All rights reserved.

POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

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A.D.C. Septic; Blackstone, MA “The drain fields that

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It’s almost a miracle $ .00 100 markers 5 ea. w/free labels product that I’ve been experiencing.

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27

BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

3 INTANGIBLE TRENDS

Driving Small Business A S S O C I AT I O N I N S I D E R Recovery In 2022

IN THE NEWS

S 2020 P O Tis L Ifarther G H T in the past than it was in 2021, so there’s that. It’s a point in the column of positives about 2022.

Of course, that fated year, though finally (hopefully) fading into history, does keep on stressing. The effects of 2020 - 2021 are unsurprisingly now

B

ut, out the other end of the dismal episode comes

INDEX

the inevitably leaner version of everyday American

business operations — again proven durable, now more agile, and with fresh ideas. The list below offers insights from small business growth and development experts to help entrepreneurs who are focused on growth and sustainability in Q2-Q4 2022 and early 2023.

Note that this list is not the usual spate of concepts for tangible improvements requiring financial investment.

These welcome trends are for intangible improvements,

recognizable in some of the top small

which makes them ideal opportunities in a year like 2022.

business management trends here

HANGING ON IN 2021, MOVING ON IN 2022!

in mid-2022. That’s another point in the tally of good things happening in the sector this year. Life is going on

When the pandemic waved over society and the small business economy in 2020, many previously thriving small companies did not survive. Many others are still straining to recover now two years later. But, with the vaccinations and less frequent mention of viral variants,

and business is naturally going on

it’s generally perceived that things at least appear to be

with it — but has evolved due to it.

on track toward greater day-to-day stability.

As part of that return to relative normalcy in 2022,

“It” refers, of course, to daily life and

there are three responsive trends in strategic planning.

the business economy profoundly

Here are some of those key trends helping small and

disrupted by COVID for the past couple of years.

growing companies cultivate the most positive and productive approach to succeeding in the 2022 business environment: continued on page 10

8 A ME RIC AN L IQUID WA S T E MAY 2022

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BUSINESS CORNER

TECH NEWS

1. DEVELOPING EMOTIONAL INTELLIGENCE (EI) IN MANAGEMENT PRO D U C T W AT C H Workplace quality has forced itself to the top of the priority list for business managers who have been

potential. For workers, it promotes a personally empowering sense of being supported and having

A S balance S O C IinAT IO N That N Eaffords W S them greater their lives.

broader psychological bandwidth to deliver their

struggling to hire and retain

best in their professional and

talented employees over

personal roles.

these past two and a half years. They’ve been learning that IN T H exercising E N E WEISis no longer a merely optional leadership value to adopt. For example, some have discovered that empathy is not a power risk

2. EMPHASIS ON EMPLOYEE DEVELOPMENT employment market A S S O C I ATThe I Ocurrent N I Nemployment S I D E R market

The current

is more competitive than ever...

Managers have figured

as you well know. Top talent can be excruciatingly hard to attract to small service businesses like fledgling portable restroom

or a managerial weakness.

SPOTLIGHT

is more competitive than ever,

INDEX

rental companies. But, there’s

out that it is a powerful skill that enables the best

lots of room for developing creative opportunities in

business leaders to help people rise to their full

the industry. The best workers want to know they’re

1 0 A MERIC AN L IQUID WA S T E MAY 2022

Vi si t Us

on a path in their career with a company along which their skills and talents will ultimately be fully utilized.

They need to know they can make the most of their career by staying with a growing business.

That translates into a need for management

3. MENTAL HEALTH SUPPORT IN THE WORKPLACE Since the emergence of the national sense of fear and the health disaster that overtook business practices in 2020, stress has remained abnormally high. Adding

development, or at least for cultivating each

the 2022 labor shortages, budget struggles, and

employee’s skills and creating opportunities for

shocking supply chain problems have increased

satisfying lateral moves. Find sales, marketing,

anxiety in the workplace. And, many people have

customer service, administrative, safety training,

shifted over to permanent part-time work or

quality assurance, and other areas of developmental

working from home full-time. Their new blended

opportunity to create well-rounded industry skill sets

professional-personal lifestyle has exposed particular

in your employees.

complications and predictable stressors too.

Apply the effort to ongoing mentoring and

Coping with this new environment of compound

coaching. Build a team of equals who are all highly

difficulties all converging in 2021-2022 naturally

invested in your business. A small business owner’s

often generates a negative experience for workers. It

growth ambitions have never been better served

can lead to anxiety, burnout, excessive turnover, and

than with a workforce like that.

lost productivity. Business managers who understand continued on page 12

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MAY 2 0 2 2 A M E RI C A N LI QUI D WASTE 11

BUSINESS CORNER

TECH NEWS

Naturally, tangible P R O D U C T W AT C H

A S S O C I AT I O N N E W S

improvements must

include technological updates to keep IN THE NEWS

small businesses current

A S S O C I AT I O N I N S I D E R

with their best competitors.

SPOTLIGHT

the I Nneed D EtoXaddress these potential issues have been implementing increased mental health

support for staff and cultivating a greater sense of team among on-site and remote workers.

MOVING FORWARD IN 2022 Naturally, tangible improvements must include technological updates to keep small businesses current with their best competitors. (That means boosting digital marketing and operations, etc.) But, this year, the intangible needs are indeed taking center stage in quarterly planning.

That makes sense because 1) These operational improvements we're talking about are imminently doable since they don't require much if any, financial investment. And, 2) they're needed so much now, here in the functional wake of 20202021. Today’s post-COVID business operators are continued on page 14

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BUSINESS CORNER

TECH NEWS more aware of the need to improve approaches to recruiting and providing a conducive workplace.

This year, the above formerly believed optional improvements to build a management culture of

P R O D U C T W AT C H

Emotional haveI O become A SIntelligence S O C I AT N Nmuch E W better S understood as a powerful marketing, sales, personnel management, and business-relations necessities. Such changes are now recognized as essentials for building critical long-term business relationships.

For small business managers, this is the year to follow

IN THE NEWS

through on the worthy challenge of habituating these

A S S O C I AT I O N I N S I D E R

trends in elevating the mindset of the business. It’s the year to recognize the real benefits of prioritizing a healthy workplace for the long-term sustainability of the financial well-being of the enterprise.

Resources

SPOTLIGHT

1 4 A MERIC AN L IQUID WA S T E MAY 2022

https://www.forbes.com/sites/forbescoachescounc INDEX il/2021/11/23/16-key-trends-that-will-drive-small-business-in2022/?sh=5875aac399c5

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IN THE NEWS

A S S O C I AT I O N I N S I D E R

THE S RIDGID P O T L I G HINTRODUCES T

NEW SEESNAKE INDEX MICROREEL™ APX™ WITH TRUSENSE TECHNOLOGY

Diagnostic tools from RIDGID, a part of Emerson’s professional tools portfolio, have been trusted by professionals on the toughest jobsites for more than 25 years ELYRIA, OHIO – April 11, 2022 – RIDGID, part of Emerson’s professional tools portfolio, introduces the SeeSnake microReel™ APX™ to optimize inspections.

TruSense establishes a two-way datalink between the camera head and a connected RIDGID SeeSnake Wi-Fi-enabled monitor. With TruSense, advanced

Engineered with a lightweight, compact profile for

sensors on the camera head convey information

easy portability, the microReel APX features bright

about the in-pipe environment, while the HDR

LED lights with high color accuracy and auto-flip

image sensor expands the camera's dynamic range,

imagery delivering crisp, detailed images and ensuring

allowing a greater ratio of bright and dark areas to

upright viewing angles in a variety of pipe conditions.

be displayed at the same time without reducing

Paired with TruSense technology, this tool delivers

visibility. This delivers superior clarity and detail with

the industry’s best in-pipe image.

fewer blown-out areas and sections of the pipe that are too dark to see. TiltSense™ measures the camera's angle and, when connected to a SeeSnake series monitor, the camera can convey the camera's degree of tilt on the monitor – giving professionals a useful indicator of the pitch of the camera in-pipe.

“The RIDGID SeeSnake microReel APX is our latest and most portable camera reel to offer TruSense technology, giving plumbers the enhanced data capabilities they need to diagnose issues,” said Laura Wolverton, marketing director, underground technologies, RIDGID for Emerson. “RIDGID has been a leader in diagnostics for over 25 years, making

The microReel APX is the most recent camera reel from RIDGID to offer TruSense technology to help plumbers better pinpoint problem areas in-pipe.

It also comes with a built-in kickstand for in-field versatility with multiple configurations for optimal operation.

1 6 A MERIC AN L IQUID WA S T E MAY 2022

camera reels built to last no matter how harsh the jobsite environment.”

All RIDGID SeeSnake reels come with the RIDGID Full Lifetime Warranty. To purchase or learn more about the microReel APX, visit RIDGID.com, or call toll-free: 1-800-4RIDGID.

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MAY 2 0 2 2 A M E RI C A N LI QUI D WASTE 17

IN THE NEWS

A S S O C I AT I O N I N S I D E R

SPOTLIGHT

INDEX

COXREELS® IMPROVED OPTIONS FOR THE VACUUM SERIES REEL

Coxreels hV-100 Series product line has been improved and expanded! Introducing the new 1 ¼” vacuum hose reel V-112-735 without hose and the V-112H-735 with hose. The new model is a smaller frame size featuring 12” diameter discs instead of the original 17” diameter discs and is designed for use with 35’ of 1 ¼” vacuum hose. The outlet connecting to the hose remains 1 ½” and our 1 ¼” hose comes equipped with 1 ½” slip cuffs on both ends for maximum flow.

In addition to the new models, the swivel has been improved on

The new swivel design still allows for the connection of multiple hose sizes by using the inside and the outside of the housing, but a greater gradual taper has increased the amount of compatible inlet hose cuffs.

the entire product line. The new swivel design still allows for the connection of multiple hose sizes by using the inside and the outside of the housing, but a greater gradual taper has increased the amount of compatible inlet hose cuffs. This remains important because retail shop vacuums are coming with larger and larger hoses, some as big as 2.5”. The swivel also includes hidden improvements via an enhanced O-ring sealing system for greater vacuum consistency and performance.

1 8 A MERIC AN L IQUID WA S T E MAY 2022

The hose has a super flexible “crush-proof” smooth interior hose suitable for commercial cleaning applications and is equipped with standard 1.5” threaded hose cuffs on both hose sizes.

Coxreels® has remained steadfast and focused on manufacturing high quality professional grade hose, cord, and cable reels since 1923. Offering a full product line serving the industry in every channel and application, Coxreels® takes great pride in designing, building, and supporting all of their products right here in the U.S.A.

For further information on Coxreels® new options for the V-100 Series, contact Customer Service at (800) 269-7335 or visit www.coxreels.com.

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MAY 2 0 2 2 A M E RI C A N LI QUI D WASTE 19

SPOTLIGHT

INDEX

JOHN KLINE With more than 60 years of experience With more than 60 years of

SEPTIC SERVICES

experience, John Kline Septic

Services in Salunga, Pennsylvania is probably the oldest operating septic service company we've covered. In that time, if you ask John Kline, the company has pumped more than 3 and a half million septic gallons, responded to nearly three thousand emergency calls, fixed hundreds of toilet back-ups, and amassed a wealth of positive reviews.

2 0 A MERIC AN L IQUID WA S T E MAY 2022

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T

o be fair, it's not legally the same business.

But it is the same family and the same

tradition, which makes it a more continuous line than any series of business license renewals can account for.

The company was actually founded in 2012 by John Kline and his two sons, Keaton and Kyle.

But it is based on the work of their grandfather,

Marshall Kline who bought his own septic service truck and began operating in 1955. As we have shown in previous posts, this period in history was the dawn of the professional septic service company in America.

Marshall Kline who bought his own septic service truck and began operating in 1955. As we have shown in previous posts, this period in history was the dawn of the professional septic service company in America. Such outfits tended to be owned and operated by one man, serving an entire, sometimes metropolitan, area, and when competition cropped up, the showdowns could become especially tense.

Marshall ran the small business from the family farm in Columbia, PA offering just septic tank pumping. Compared to the multi-faceted septic continued on page 22

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MAY 2 0 2 2 A M E RI C A N LI QUI D WASTE 21

INDEX

SPOTLIGHT

companies we cover today, that doesn't sound like

where the competition is fierce. Marshall Sr. passed

much. But back then, life moved quite a bit slower,

his knowledge of the septic business onto his son.

But most importantly, he

and the capacity of a single truck was enough to keep a family business alive and thriving.

Marshall Jr. bought the company from his mother, Dorothy Kline after Marshall Sr. passed away. In the

...the elder Kline had taught Marshall Jr. everything he knew about business...

passed an understanding of what it takes not only to get ahead in life and build a thriving business but also what it means to earn that competitive edge.

"Dad told me that being in

years before that, the elder

business is about doing the

Kline had taught Marshall

job no one else can or wants

Jr. everything he knew about business, about

to do. But being the best means doing it for the

delivering competitive customer service in a field

customer so that at the end of the day, they are the continued on page 24

2 2 A MERIC AN L IQUID WA S T E MAY 2022

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SPOTLIGHT

INDEX

ones walking away with more value. 'Do that,' he told me, 'and they will stick by you through the thick of it. In our line of work, that's a big deal.'"

Marshall Jr. moved the business to Salunga, PA. The family expanded their base of operations and eventually moved the septic business to the Harrisburg Pike, where it stands today. Through the 90s, Marshall Jr.'s son, John Kline, with the help of his brother Dave and sister, Marsha, nurtured the company with a fiery determination. Their work grew Kline's Septic from a small PA outfit into the

The family expanded their base of operations and eventually moved the septic business to the Harrisburg Pike, where it stands today.

leading septic and grease service company in the region. continued on page 26

2 4 A MERIC AN L IQUID WA S T E MAY 2022

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your premier

tank manufacturer WE ARE IMPERIAL. At IMPERIAL INDUSTRIES, we have been going the extra mile designing and manufacturing specialized commercial sanitation tanks for more than 39 years - constantly evolving to meet the changing needs of your industry. It is our mission to provide you, our valued customers, with dependability for the road ahead.

• Quality • Durability • Customer Support • Truck Dealer Partners Better efficiency means bigger profits...let us help you get the results you want!

OFFERING A WIDE RANGE OF SEPTIC & PORTABLE PUMPING EQUIPMENT: • Septic Trucks • Portable Restroom Service Units • Grease Units • Vacuum Trailers • Hydraulic Hoist Tanks • 407/412 DOT Tanks • Parts Tanks available in your choice of metal - steel, aluminum or stainless steel.

We’ve built over 150,000 tanks and counting.

We have stock on the ground ready to go to work for you!

Custom options available!

Subscribe to our YouTube channel Imperial Industries, proudly family-owned and operated in central Wisconsin for more than 39 years, is the trusted choice for specialized septic solutions and expert service.

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Imperial Industries Inc.

MAY 2 0 2 2 A M E RI C A N LI QUI D WASTE 25

INDEX

SPOTLIGHT

WORKING WELL UNDER PRESSURE

EW N

N

EW

Pressure Washers & Drain Jetting Equipment

P.O. Box 1107 - 135 E Mile Road - Kalkaska, MI 49646 p: 231.258.4870 - f: 231.258.2019 - sales@marshind.com RCJ4008H »200' x 3/8" Jet Hose on Manual Reel

»8 gpm @ 4000 psi »800 cc EFI Honda Engine

Call for Quote

(NARROW DESIGN)

EW

»8 gpm @ 4000 psi »800 cc EFI Honda Engine

LJ4008H

800.952.1537 - WWW.MARSHIND.COM

»200' x 3/8" Jet Hose on Manual Reel

VACUUM SEPTIC UNITS

Call for Quote

Thank You West Michigan Septic for adding another one of our units to your fleet. It’s always a pleasure working with you!

N

4008H Power Unit »8 gpm @ 4000 psi »800 cc EFI Honda Engine Just Add A Tank!

»400' x 3/8" Jet Hose on DC Powered Reel

Call for Quote

3012H Power Unit

(100 GALLON TANK)

Call for Quote

N

3012H Compact Skid »12 gpm @ 3000 psi »800 cc EFI Honda Engine

»400' x 1/2" Jet Hose on DC Powered Reel

(100 GALLON TANK)

Portable Toilet Restroom Services Units.

In 2012, the company was re-established under the

Call for Quote

current name, and they continue to VACUUM provide UNITS the same DOT INDUSTRIAL

4008H Compact Skid »8 gpm @ 4000 psi »800 cc EFI Honda Engine

PORTABLE TOILET UNITS

»400' x 1/2" Jet Hose on DC Powered Reel

EW

»12 gpm @ 3000 psi »800 cc EFI Honda Engine

world-class level of customer service with a bigger

»400' x 3/8" Jet Hose on DC Powered Reel

DOT Code & crew, a massive fleet, and a broader collection of

Call for Quote

Non-Code Hoist & Rear Door Options

capabilities.

KLINE SEPTIC SERVICES As our readers will know, few septic service

companies can survive in today's market on septic SLIDE-IN UNITS

MINI VAC TRAILERS tank pumping alone. John, Dave, and Marsha knew

STB3012H »12 gpm @ 3000 psi »800 cc EFI Honda Engine

»400' x 1/2" Jet Hose on DC Reel

Call for Quote

TT4 SERIES »18 gpm @ 4000 psi »74 HP Turbo Intercooled HATZ Engine

»500' x 1/2" Jet Hose/ Hydraulic Reel

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Industrial Units this back in the 90s. Watching other septic companies DOT Code & Non Code

grow, and by keeping an eye on the industry, they developed a plan to expand. Over the years, they added the following services, meeting the needs of

*** All Jets Shown Come with Pulse Valve, 2 Jet Nozzles, Tool Box, Gloves, Safety Glasses, *** Tip Cleaner, Tiger Tail, Wash Down Trigger Gun with Nozzles.

Building Drain and Sewer Equipment since 1981.

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26

Pumper | December 2021

businesses and residents in the area as they also grew.

Various Sizes Available

RESIDENTIAL SEPTIC SERVICES Round the clock, emergency residential septic service

Quality People Doing Quality Work

is the foundation of any good septic company. Kline

Join us on Facebook See thecontinued progress of some our units onofpage 28in the making.

Check out our website for more information: www.marshind.com Vi si t Us

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MAY 2 0 2 2 A M E RI C A N LI QUI D WASTE 27

SPOTLIGHT

INDEX

Septic delivers where other companies don't, and

Older septic systems need inspections

their satisfied customers will tell you as much.

PSMA CERTIFIED SEPTIC INSPECTIONS Older septic systems need inspections and special

and special care and

care and maintenance to continue to work reliably.

maintenance to continue

tell you what you need after a certified inspection.

to work reliably. Either that or they need to be replaced.

Either that or they need to be replaced. Klines will

HYDRAULIC LOAD TESTS A second test type to measure the reliability and capability of a septic system, hydraulic load tests tell you whether or not a system's absorption area is fit for purpose. continued on page 30

2 8 A MERIC AN L IQUID WA S T E MAY 2022

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TriFlow 825 ■

■

■

■

■

Straight Tri–Lobe

Ideal for:

Performace: Vacuum up to 18 inHg; Flow up to 4805 cfm

■

Sewer Cleaning

■

Storm Sewers

■

Water Treatment Plants

■

Municipal Water Departments

■

Cleaning & Washing

Flexible Options & Installation Coolest Blower Temperatures in it’s Class More Energy Efficient vs. Other Straight Lobe Blowers

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MAY 2 0 2 2 A M E RI C A N LI QUI D WASTE 29

SPOTLIGHT

INDEX

HIGH-PRESSURE WATER JET SERVICE & LINE OPENING There's more than one way to clear a line, and Klines uses all of the surest methods available, including the high-pressure water jet clearing method. If you want to know a line is clear, there's no better way.

COMMERCIAL GREASE TRAP PUMPING A must-have service for any good restaurant, Klines commercial trap pumping service keeps local

There's more than one way to clear a line, and Klines uses all of the surest methods available

restaurants in their area up and running. continued on page 32

3 0 A MERIC AN L IQUID WA S T E MAY 2022

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UNEARTHING . �··s1 · --.

--

·1:n

. 5!1,....

The mighty X-Cavator ™ from Vac•Con® provides you the ability to safely excavate around delicate underground utilities with precision and performance never before seen.

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n

SINCE 1986

Available with high-performing 3-Stage Fan or PD Blower Customized builds to meet your needs Air Compress or Systems up to 185 CFMwith Air Knife for Air Excavation

MAY 2 0 2 2 A M E RI C A N LI QUI D WASTE 31

INDEX

SPOTLIGHT

COMMERCIAL SEPTIC OR HOLDING TANK

All good things must come to an end, including the holding capacity on that holding tank. Kline Septic is always there on time.

PUMPING All good things must come to an end, including the holding capacity on that holding tank. Kline Septic is always there on time.

BULK WASTE & MUNICIPAL SLUDGE HAULING Kline Spetic also serves municipal and small package wastewater treatment plants throughout Central PA. Sources https://www.johnklineseptic.com/

3 2 A MERIC AN L IQUID WA S T E MAY 2022

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MAY 2 0 2 2 A M E RI C A N LI QUI D WASTE 33

BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

PITCHING THE BENEFITS OF

PROPER SANITATION

to your clients

IN THE NEWS

There are many reasons to pitch proper sanitation to SPOTLIGHT your clients. It is essential

A S S O C I AT I O N I N S I D E R

ENCOURAGE CLIENTS TO MAINTAIN GOOD HABITS Customers a reflection of you. When you I N Dare EX contract with a company, it is in your best

to routinely clean any

interest that they keep a clean workspace.

space where customers

services to companies, a client operating at

Even if you directly sell your products or

or employees frequently

its best is a long-term client. Additionally,

enter and pass through.

also risk getting your safety when you come

whenever you stop by a client’s location, you

Keeping a sanitized and neat

into contact with a dirty or contaminated

place of business protects

be happy and healthy as well. It is never too

environment. You want your customers to

everyone who visits from

late to make changes to better your business.

contamination and illness

world of difference in the experience you

— especially in industries dealing with food service.

Implementing small changes can make a provide for customers.

CUSTOMERS TRUST A CLEAN PLACE OF BUSINESS

Customers are also more

Regardless of the industry, promoting good

likely to feel comfortable

has more peace of mind knowing they are

sanitation shows clients you care. Everyone

in a space they do not view

not touching, sitting on or interacting with

as dirty. As a contractor,

be everything, and the potential client may

any bacteria-filled areas. First impressions can

you want to see the best for

not be willing to take a chance on a company

businesses you work with.

disinfected. In industries where customers are

that does not have to seem orderly and

continued on page 36

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MAY 2 0 2 2 A M E RI C A N LI QUI D WASTE 35

BUSINESS CORNER

InTorder best position PRODUC W ATto CH yourself as a reputable company, maintaining good practices and a clean location will increase the reputability of a business

IN THE NEWS

in any industry.

TECH NEWS

GREAT SANITATION PRACTICES TO FOLLOW Everyone from good A S Sbenefits O C I AT IO N sanitation N E W Shabits.

Having a consistent schedule for sanitation and specific responsibilities helps keep on track. Some procedures may need to take place every day, such as cleaning off surfaces in a restaurant, while other practices may happen at different points. For example, the exterior windows of a business may

A S S O C I AT I O N I N S I D E R

need to be cleaned just twice a week. Some great suggestions include: 4 Concentrate on areas with plenty of foot traffic

likely to return for products and services, ensuring the location is hygienic every time is critical. If a customer sees there are persistent issues, they will about the business. In order S P Olikely T L draw I G Hconclusions T to best position yourself as a reputable company,

4 Regularly dust to make sure dirt and other particles do not accumulate 4 Clean the restrooms regularly, especially

Ipublic N D ones EX

Areas such as entranceways, bathrooms and

maintaining good practices and a clean location

other places where people browse will need more

will increase the reputability of a business in any

attention. Remember to mop or wipe floors, as

industry.

people track in germs and debris from outside.

3 6 A MERIC AN L IQUID WA S T E MAY 2022

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THERE IS MORE OF AN EMPHASIS ON SAFETY NOW

STAY CONSISTENT WITH CLEANING

With all that is happening in the world, people

better perceived than a company that does not clean

are more concerned with sanitation as it relates to

enough. Whether you decide to create a schedule

public safety. With international concern, people

for existing employees, create specific job roles,

feel more secure in places where business owners

or however each business decides to proceed,

and staff make taking care of upkeep a top priority.

cleanliness is key. Find the proper methods, products

Depending on the kinds of business your clients

and tools that work best for your building, materials

operate, there are standards and regulations that

and guests. Different cleaning solutions either be

have to be followed to keep patrons safe. Rules

too harsh or not strong enough, depending on the

have also recently been adapted to increase the

purpose. Understanding these differences and what

amount of scrutiny companies use when preparing

will best work for your business is an important step

to host customers. Some municipalities and private

for business owners or management teams. Ready

organizations have opted to require staff and

to learn more about maintaining a professional

patrons to wear face masks and other protective

appearance for your business? Subscribe to

gear to help promote the safety of others. People will

American Liquid Waste magazine for more valuable

feel more trust when they see their favorite company

tips!

A company that cleans more than required will be

taking their sanitation protocol to the next level.

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