American Liquid Waste - May 2021

7

MAY 2021

INSIDE Top Four Ways You Can Create Consistent Experiences for Clients Page 8 In The News Page 10

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OR D

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MAY 2 0 2 1 A M E R I C A N LI QUI D WASTE 3

MAY 2021 | VOLUME 17 | ISSUE 5

CONTENTS

F E AT U R E S 8 Top Four Ways You Can Create Consistent Experiences for Clients 10 In The News 20 A Step Up: How JW Craft Brings a Bit More to Portable Toilet Services 28 ALW Classifieds 30 Index of Advertisers

CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com

SUBSCRIPTIONS $15.00 per year, or by eligible request.

American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.

POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

4 A ME RIC AN L IQUID WA S T E MAY 2021

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BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

Top Four Ways You Can

IN THE NEWS

CREATE ACONSISTENT S S O C I AT I O N I N S I D E R EXPERIENCES FOR CLIENTS

SPOTLIGHT

INDEX

In the competitive marketplace of septic, sewer, and portable restroom contracting, customer relationships have never been more important. With infinite possibilities at our fingertips, customer loyalties are constantly in the balance. As such, essential-service businesses must deliver consistent customer experiences.

Recent studies show that only 10% of customers say

to do business with whom they are doing business

that businesses consistently offer positive customer

with, and that pride comes from the ground up. You

experiences. Every decision you make can affect your

want to exude top-level service and credentials to

public standing, and word of mouth is the lifeblood

potential customers, and that cannot be achieved

of thriving businesses today. So let’s break down

without a sound organizational structure.

the top four ways to create consistent consumer

Make sure that you have defined roles for employees

experiences that can help you grow your business.

at both the operational and executive levels. More

Have Defined Organizational Structure

importantly, make sure these roles are designed in

Whether from the front office or the back, consistent customer experiences are all about generating and maintaining loyalty. Customers want to be proud

8 A ME RIC AN L IQUID WA S T E MAY 2021

such a way to improve customer experience. Achieve this by aligning your organization to your customer experience goals. Make sure that your staff and their functions work together to increase efficiency and emphasize customer experience operations

Vi si t Us

every step of the way. Additionally, make sure that there is at least one member of the organization specifically designated to customer experience.

Make Data Your Best Friend As the world becomes more reliant on tech, so must businesses that do not want to get left behind. Septic, sewer, and portable restroom contractors are no

...inventions just released this year include additional ways to zap germs, folding decontamination into a variety of everyday technologies...

different. 52% of business owners admit that they are not competitive when it comes to analytics and utilization of available consumer data. But with so much data available, why not use it to your advantage?

Listen to Your Customer!

Widely available AI technologies can help business

One of the gravest errors a business can make is thinking

owners analyze customer feedback and better

that they know everything. As the adage goes: "The

understand customer behavior. This data, in turn, can

customer is always right.” And while that may not be

help better inform your customer experience strategy. AI

entirely true, the worst thing a business can do is ignore

technologies can also apply text analytics to social media

constructive customer feedback.

and email interactions, as well as phone call speech

Services like Yelp and Google Reviews can be extremely

analytics. These analytics can help mitigate past issues

beneficial if utilized properly. What these services -- as

and turn them into positive solutions for the future of

well as Facebook, Twitter, and Instagram -- provide, is

your business.

a heretofore nonexistent direct line of communication

Keep Content Consistent Across All Channels

between business and consumer. Responding to

Consistency in customer experience increasingly comes from the public face of the business. Today, customers engage with businesses across a myriad of channels -phone, website, email, social media. Ensuring credibility in the eyes of the public starts with making sure that all forms of communication present a united front, so to speak.

Make sure that all of your content is written in the same voice. It would be disorienting to have website copy, social media branding, and customer service scripting seem as if they were written by three different people for three different companies. Determining the voice of your company will be essential in the quest to stand out from the competition.

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every piece of feedback is important, but what's most important is listening to said feedback.

If a customer sees that a business can take feedback, learn from it and then build upon it to provide a more positive customer experience, they are much more likely to stick around.

CONSISTENT CUSTOMER EXPERIENCES EQUAL BUSINESS LONGEVITY All of these points are simple adjustments that any septic, sewer, and portable restroom contractor can adapt, and the results will pay dividends. Quarter-to-quarter growth, even month-to-month, should tell the whole story. However, if you are looking for a simple quantifying metric, in customer communications, ask if they would recommend your business.

MAY 2 0 2 1 A M E R I C A N LI QUI D WASTE 9

IN THE NEWS

SUPER PRODUCTS ANNOUNCES DOMAIN CHANGE SPOTLIGHT

A S S O C I AT I O N I N S I D E R

INDEX

Super Products has moved their online presence to www.superproducts.com.

MUKWONAGO, Wis. - May 4, 2021, Super Products has

About Super Products LLC: Super Products, an Alamo Group

announced they have moved their online presence to a new

Company, has been a leading manufacturer of vacuum trucks

address: www.superproducts.com. While there are no major

since 1972. All of its units are engineered for a wide variety of

changes to the website’s layout or content, this small change will

applications and designed with the operator in mind. The family of

make it just a little bit easier for partners and customers to find the

trucks continue to be recognized for their high quality, durability

company online.

and ease of operation while being produced with the most

The new domain also means that their email addresses are changing to the format @superproducts.com. All incoming emails

innovative features on the market today.

The company is headquartered in southeast Wisconsin and

will work if they are sent to the old addresses. However, the old

has eight rental facilities located nationwide. A network of sales

address will be phased out, so it is important to update their

representatives sells directly to industrial contractors and dealers

contacts in your address books.

partners support municipalities, while the rental facilities offer

If you have links on your website which direct to Super Products, please update them accordingly. Old links and bookmarks will be automatically redirected to www.superproducts.com.

1 0 A MERIC AN L IQUID WA S T E MAY 2021

short- and long-term rentals, as well as parts and full-service

centers for repairs and maintenance.

For more information, please visit www.superproducts.com.

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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 11

A S S O C I AT I O N I N S I D E R

IN THE NEWS

COXREELS® S P O T L I G H TBIODIESEL REELS

INDEX

Biodiesel is one of the most common alternative fuels in

TSHF). For concentrations above B5, stainless steel plumbing

use today. Chemically named methyl esters, biodiesel is

should be used with Viton seals and non-sparking pawls. For

produced from various sources such as agricultural oils

these circumstances, the following Coxreels products are

(soy, corn, canola, etc.), recycled cooking oil, and animal fats.

recommended: SHF-N-525-BBN, TSHF-N-XXX-BBN, or TSHL-

Due to the reactive nature of biodiesel, consideration

N-635-BBN. In concentrations above B20, Viton seals must be

of seals and materials is needed when choosing a hose

used along with a special hose. The Coxreels product most

reel and plumbing.

suitable for this application is the TSHF-N-620-BBN with the

If the biodiesel concentration is B5 or less, the biodiesel

Flexwing VersaFuel Hose.

will have such small affect that it will behave exactly as standard diesel where no special considerations are needed. For biodiesel concentrations of B5 or less, Coxreels recommends the use of our standard fueling reels (SHF or

TACKLE THE TOUGHEST JOBS WITH QUALITY YOU CAN TRUST!

Coxreels® has remained steadfast and focused on manufacturing high quality professional grade hose, cord, and cable reels since 1923. Offering a full product line serving the industry in every channel and application, Coxreels® takes great pride in designing, building, and PRO GRADE

HOSE, CORD, & CABLE REELS Efficient Septic & Sewer Clean-Up Operations Enhance Worksite Safety

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For further information on the Coxreels® biodiesel product line, contact Customer Service at (800) 269-7335 or visit www.coxreels.com..

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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 13

A S S O C I AT I O N I N S I D E R

IN THE NEWS

OAKMONT CAPITAL SERVICES INDEX S BROADENS P O T L I G H T SALES AND CREDIT TEAMS

WEST CHESTER, PA, MAY 2021 – Oakmont Capital

works with the documentation department to expedite

Services (OCS) has added an experienced sales

customer applications and contribute to streamlining the

professional and two operations team members to its

funding process.

staff. The additions to the team will expand Oakmont’s industry reach and enable the independent lender

“We’re excited to have all three finance professionals join our team,” said Megan Zoba, VP Docs & Funding.

to continue to provide a

“Mindy will help us expand our

streamlined, efficient application

reach into various industries, while

process for customers.

All three professionals

Jodie and Kristy will support the

will add value to help

application process with credit

The three additions to the team enhance the company’s commitment to service: Mindy Lund, CLFP, joined

us meet our overall business goals.”

and funding approvals. We’re committed to offering customers a first-rate experience when it comes

Oakmont as a Business

to funding, and we can’t do that

Development Officer and

without a strong team behind us.

brings over a decade of finance experience. Working

All three professionals will add value to help us meet our

with diverse clients throughout her equipment finance

overall business goals.”

career, Lund has helped businesses across many verticals, including veterinary, optical, construction, agriculture, titled equipment, and more. At Oakmont, she will help

About Oakmont Capital Holdings

expand the company’s portfolio of clients.

Oakmont Capital Holdings, LLC d/b/a Oakmont Capital

Jodie Schimek, Credit Analyst, has a background in credit, finance, and accounting. Before joining Oakmont Capital Services, she held roles as a credit analyst and business banker and worked as a staff accountant. At Oakmont, she is part of the credit team, helping review and approve customer deals quickly and efficiently.

Kristy Doll, Documentation Specialist, has experience in the equipment finance industry as a Sales Assistant and Client Relations Representative. At Oakmont, she

1 4 A MERIC AN L IQUID WA S T E MAY 2021

Services is headquartered in West Chester, PA, with an office in Albany, MN, and is a fast, affordable, reputable solution to equipment financing. Oakmont Capital Services is a direct, independent lender, providing commercial equipment financing and working capital throughout all 50 United States. The professional financing staff at Oakmont has combined experience of over 350 years in the industry and is the reliable choice for today’s financing needs. For more information, visit www.oakmontfinance.com.

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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 15

IN THE NEWS

A S S O C I AT I O N I N S I D E R

JETSTREAM LAUNCHES TWINFORCEI N D E X 800 HP WATER-BLASTING UNIT

SPOTLIGHT

Most Advanced Water-Blast System Delivers Optimal Versatility and Performance

HOUSTON (April 13, 2021) – Jetstream, a subsidiary

As the successor to the existing Jetstream TwinForce

of Federal Signal Corporation and an industry-leading

650 hp model, the new product offers higher horsepower

water-blasting manufacturer, today announced the

options resulting in 23 percent more flow. The unit provides a host of available features designed for a wide range of applications including hydro demolition, 2D/3D

The advanced water-blasting system combines power and

tank cleaning, tube/line cleaning, surface preparation, railcar cleaning and more.

versatility on a compact frame by coming equipped with two Jetstream 5200 Bareshaft Pumps on one simplified and integrated trailer. launch of the heavy-duty Jetstream TwinForce™ 800 hp water-blasting unit, the company’s highestproducing water-blast system to date.

The advanced water-blasting system combines power

“The TwinForce series has a proven record of performance and success, and we’re noticing that our

and versatility on a compact frame by coming equipped

customers enjoy the versatility it offers,” said Ronnie

with two Jetstream 5200 Bareshaft Pumps on one

Felts, Product Manager for Jetstream. “This new addition

simplified and integrated trailer. The unit can function

to the line provides more advanced flow capabilities

in three different ways, giving operators flexibility to

and delivers the same Jetstream benefits – flexibility,

perform various jobs in the field. Operators can choose

reliability and durability – that customers have come to

to use the unit as a large capacity 800 hp for high-

expect and can yield even greater productivity in the

flow applications, as an independent 400 hp unit with

most demanding environments.”

the secondary unit that serves as a back-up or as two

Beyond power and versatility, the Jetstream TwinForce

independent units running at different pressures or

800 hp offers simplified servicing to cut downtime and

applications.

boost efficiency. Built with the interchangeable and continued on page 18

1 6 A MERIC AN L IQUID WA S T E MAY 2021

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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 17

Bio-Septic Boost

A Drainfeild Soil SPOTLIG H TRestorative Sodium is the REAL problem.

Septic Drainer drives sodium OUT of the soil.

SeptiMarker

Custom vinyl decals

RCS II, Inc. • www.septicdrainer.com • (518) 812-0000

Pressure Washers & Drain Jetting Equipment

We Custom Build Machines To Your Specifications!

STB Series

Trailer-Mounted Drain Jets

proven Jetstream UNx™ fluid end technology, the unit is designed to easily convert operating pressures from 6,800 to 40,000 in minutes. An additional key advantage includes in-the-field maintenance

I repairs N D Eand X conversions without any special tools or torqueing. Delivering greater operator ease, the water-blasting unit comes equipped with dual slave sealed control panels that allow operation on either side of the unit.

The Jetstream TwinForce 800 hp unit delivers new and enhanced advantages including improved

WHEN RELIA

onsite towing with a lower center of gravity and a

durable, galvanized frame that provides top-of-the-

Choos

line corrosion protection. Additional new features

include reduced deck height, yielding easier access

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to pump components while performing routine

maintenance. Plus, geared jack stands provide more

efficient adjustment and leveling and upgraded rigid hard pipe connections improve durability.

Extensive inventory for quick

delivery • Produc

The Jetstream TwinForce 800 hp comes with

STB4012K

18,999

$

• 12 G.P.M. @ 4000 PSI • 999 CC Kohler • 400' x 1/2"Hose

nationwide service and support and is available now for purchase or rent. To learn more, visit www.

18,999

waterblast.com.

13,499

About Jetstream:

STB3015K

$

STB2712K

$

• 15 G.P.M. @ 3000 PSI • 999 CC Kohler • 400' x 1/2"Hose • DC-Powered Jet Hose Reel and 4-Nozzle Set • Pressure Gauge & Hour Meter • Electric Start with Low Oil Shutdown • Pumps Handle Fluids Up To 160° • Lockable Tool and Storage Boxes • 150' Garden Hose on Manual Reel • 300 Gallon Tank with Low Water Shut Off • Gearbox Drive Triplex Plunger Pump with Ceramic Plungers and Stainless Valves • Trailer with Industrial Painted Finish and 15" Aluminum Wheels

• 11.5 G.P.M. @ 2700 PSI • 689 CC Honda • 400' x 1/2"Hose

STB3708K

13,299

$

• 8 G.P.M. @ 3700 PSI • 689 CC Honda • 300' x 3/8"Hose

STB4007K

13,299

$

• 7 G.P.M. @ 4000 PSI • 689 CC Honda • 300' x 3/8"Hose

TT4025HZ-35 $ 52,995

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A S S O C I AT I O N I N S I D E R

IN THE NEWS

Founded in 1976, Jetstream is an industry-leading manufacturer of industrial high-pressure waterblasting solutions for a wide range of applications.

Headquartered in Houston, Texas, the company

PM80T Vacuum Pumps

offers a complete line of skid and trailer-mounted Free Air Capacity Rotation Speed pump units, control fittings, 414 CFMguns, valves, hoses, 1,100 rpm replacement parts andpump nozzles.

Jetstream has • Longer lifeToday, thanks to an innovative design that minimizes component worldwide distributors and is a subsidiary ofwear Federal

1 8 A MERIC AN L IQUID WA S T E MAY 2021

This System

1 opt and

Signal Corporation’s Environment Solutions • Reduced fuel consumption dueGroup. to increased efficiencies from the lower truck rpm Learn more about Jetstream and its products at www.

• Ready to mount packages available waterblast.com.

• Produces 25 Gallons Per Minute at 4000 PSI • 74 HP EPA Tier 4 Final Compliant Hatz Turbo Intercooled Diesel Engine • Hydraulic Slide Out Swivel Reel with 500' x 5/8" Hose • Air Purge Valve and 18 Gallon Anti-Freeze Tank and Freeze Protection • Heavily Constructed Trailer with 2" x 4" Steel Tube Box Frame • 26 Gal Fuel Tank Gives Hours of Run Time on a Single Fill • Wireless Remote to Control Throttle Up and Down, Water Valve and More • 350 Gallon Tank with 2" Hydrant Fill • Features 150' Wash Down Hose and Front-mounted & Over-fender Tool Boxes

Ne

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Outside of the US call 636-584-8844 Visit us online at www.morousa.com Vi si t Us

continued on page 18

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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 19

SPOTLIGHT

INDEX

A Step Up:

How JW Craft Brings a Bit More to Portable Toilet Services When Jennifer Corrigan, VP, and co-

portable restroom startup. Six months

owner of JW Craft, wanted to get out of

later, Ms. Corrigan stepped into a sales

the hospitality rat race of working nights,

role, then VP. When the owners sold in 2014

holidays, and weekends, she went into

to an unknown third party, she worked

event planning and then received a cold

through a business development role and

sales call in her office from a childhood

then left to start JW Craft with Jerry Craft

associate who was representing a new

and John Nebus. continued on page 22

2 0 A MERIC AN L IQUID WA S T E MAY 2021

Vi si t Us

your premier

tank manufacturer WE ARE IMPERIAL. At IMPERIAL INDUSTRIES, we have been going the extra mile designing and manufacturing specialized commercial sanitation tanks for more than 39 years - constantly evolving to meet the changing needs of your industry. It is our mission to provide you, our valued customers, with dependability for the road ahead.

• Quality • Durability • Customer Support • Truck Dealer Partners Better efficiency means bigger profits...let us help you get the results you want!

OFFERING A WIDE RANGE OF SEPTIC & PORTABLE PUMPING EQUIPMENT: • Septic Trucks • Portable Restroom Service Units • Grease Units • Vacuum Trailers • Hydraulic Hoist Tanks • 407/412 DOT Tanks • Parts Tanks available in your choice of metal - steel, aluminum or stainless steel.

We’ve built over 150,000 tanks and counting.

We have stock on the ground ready to go to work for you!

Custom options available!

Subscribe to our YouTube channel Imperial Industries, proudly family-owned and operated in central Wisconsin for more than 39 years, is the trusted choice for specialized septic solutions and expert service.

continued on page 24

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Imperial Industries Inc.

MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 21

SPOTLIGHT

INDEX

START WITH SOLID TEAMWORK AND BUILD COMPANY CULTURE Originally started in the 1980s by Jack Craft, the business was bought out by Jerry, one of Jack's sons, as well as John, one of Jerry's lifelong best friends.

Starting out as good friends of Corrigan's, the team has set up a solid relationship built on professional trust.

Before Corrigan had even become the owner, she would tap the two more experienced owners for advice. “I would sub-rent equipment from them and when they had an event that was new or even to double-check where they stood with man-hours/rates etc. They could consult with me for feedback without fear that I would

"Every role within our organization is important. We compensate well, we treat employees with respect, we empower them, and encourage advancement.

We collaborate as a team because we are a team,"

turn around and try to win that event away from them,” she mentioned during our interview.

This professionalism and respect have been a strong part of the company culture since JW Craft was started.

This culture is a big part of how they're able to retain much of their team, most of whom have been with the

company for a very long time. "Every role within our organization is important. We compensate well, we treat employees with respect, we empower them, and encourage advancement. We collaborate as a team because we are a team," Ms. Corrigan mentions.

In addition to JW Craft, Jerry and John also co-own a hardware store, leaving Jennifer in charge of most continued on page 24

2 2 A MERIC AN L IQUID WA S T E MAY 2021

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TriFlow 825 ■

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Ideal for:

Performace: Vacuum up to 18 inHg; Flow up to 4805 cfm

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Cleaning & Washing

Flexible Options & Installation Coolest Blower Temperatures in it’s Class More Energy Efficient vs. Other Straight Lobe Blowers

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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 23

SPOTLIGHT

INDEX

of the daily work of the business. That being said, they aren't absentee owners by any stretch of the imagination.

She mentions during our interview, “Jerry and John come to the office almost daily to help with any operational challenges regarding technicians, service trucks we may run into. We collaborate on the business's financial health, and we base our decisions on purchases operational need.” Another team member is Melanie Sandy, General Manager and a 20-year veteran of the business, Paul Maysonet who has gone from service tech to Operations Manager in five years, Albert Gurerro who won PSAI's 2019 Service Technician of the Year Award and provides valuable insight into new products.

FLEET MATTERS The company uses a mix of PolyJohn, Poly Portable/ Satellite, and Armal Wave equipment, providing them with the opportunity to customize what they have to each customer's specific needs. Most of the trucks are 1500 waste/500 water, with a few 1600 waste/400 water, with some smaller steel- and aluminum-tank trucks as small as 700 waste/350 water.

Trucks are purchased through Amthor, Satellite, Engine & Accessories, Crescent Tank, and Keith Huber/Hol Mac. They also have a fleet of restroom trailers including AmeriCan Engineering, A Restroom Trailer, JAG, and Satellite.

The company is also working on a software upgrade to meet the demands of digital transformation by allowing customers to pay online. continued on page 26

2 4 A MERIC AN L IQUID WA S T E MAY 2021

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SPOTLIGHT

INDEX ORGANIC GROWTH The company is strongly focused on guaranteeing strong, reliable customer service. This resonates with their customers and keeps them coming back for service time and again. Tied in with the company's culture of respect and professionalism, this dedication allows them to grow organically, through word-ofmouth and referral services.

Corrigan mentions how communications play an important role in the company's daily operations and growth, requiring their operations to remain flexible. "Customers communicate via email, phone calls, and sometimes text messages. JW Craft is key on communication. We all stay informed on what's going on in each area of the business. It's very important the left-hand knows what the right hand is doing at all times. We are in tune with our community. We stay informed through local associations, political news, local news, and communicating with our customers."

UPCOMING CHALLENGES As with any company, JW Craft faces its own challenges. It has already put into place one of the more difficult to deal with, which is managing environmental issues. She notes that the company's success is in place by having procedures to avoid contamination, having spill kits on each truck, properly maintaining their vehicles, and only transporting portable restrooms empty.

The biggest challenge she sees is growing as more people relocate to the state and more companies are formed and grow. "No matter which industry you're in, this happens all the time all over the globe. We just focus on what we do and do it the best we can.”

2 6 A MERIC AN L IQUID WA S T E MAY 2021

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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 27

M A R K E T P L A C E : N AT I O N A L

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ARAUJO BROS, INC

Portable Toilets Construction and Special Events

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800-758-274348-OurHr.

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Pamela Atherton, President INSPECTION CAMERAS GSBB Services, LLC

®

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Most Versatile Jetter On The Market!

THANK YOU

• 35 HP Vanguard On Sale For Only • Remote Control $ • Cleans Drains from 2”-8”+

24,995!

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800.786.9274

ERICKSON

973-478-0893

Tank & Pump

DYNAMIC REPAIRS 40 Arnot St., Unit 20 Lodi, NJ 07644

dynamiccablerepairs@yahoo.com

www.dynamicrepairs.net

2 8 A MERIC AN L IQUID WA S T E MAY 2021

375 375 399 579 599

$ $ GX160QX - 5.5HP $ GX200QX - 6.5HP $ GX270QAG - 9HP $ GX390QA - 13HP GX120QX - 4HP

THANK YOU

W E

509.785.2955 Vi si t Us CALL FOR UPDATED LIST OF

WE’RE IN THIS TOGETHER

You perform an essential service, and so many people depend on you to deliver.

Rest easy, knowing you can continue to depend on us and our quality builds.

Thanks for all you do. Be safe & know we’re always thinking of you.

CUSTOM BUILT. DRIVEN BY YOU. 314 Lake Avenue N., Hamilton, ON L8E 3A2 | t: 800-263-4508 | e: sales@transwaysystems.com | www.transwaysystems.com

INDEX

Abbott Rubber CO. Inc..................................................2 800-852-1855 / pumperhose.com

Imperial Industries Inc............................................... 21 800-558-2945 / imperialind.com

Power Line Industries / Hot Jet USA..................... 28 800-213-3272 / hotjetusa.com

American Jetter............................................................ 28 866-944-3569 / americanjetter.com

In The Round Dewatering........................................ 10 317-539-7511 / ITRDewatering.com

RCS II Inc.....................................................................6, 18 518-812-0000 / septicdrainer.com

Aqua-Zyme Disposal Systems Inc........................... 2 979-245-5656 / aqua-zyme.com

J.C. Gury Company Inc..................................................6 800-903-3385 / jcgury.com

Armal Inc........................................................................ 13 866-873-7796 / www.armal.biz

Key Commercial Corp................................................ 10 877-333-4539 / keycommercial.com

Bright Dyes.................................................................... 28 800-394-0678 / brightdyes.com

Masport Vacuum Pump Systems........................... 26 800-228-4510 / mastportpump.com

Cam Spray...................................................................... 18 800-648-5011 / camspray.com

Mid-State Tank Co., Inc.................................................4 800-722-8384 /midstatetank.com

Com Vac.............................................................................5 800-243-7986 / comvacsystems.com

Navitas Credit Corp..................................................... 24 800-422-1844 /navitascredit.com

Comforts of Home...................................................... 30 877-382-2935 / cohsi.com

Norweco Inc.....................................................................7 800-667-9326 /norweco.com

Coxreels........................................................................... 12 800-269-7335 / coxreels.com

NozzTeq.......................................................................... 27 866-620-5915 / nozzteq.com

F.M. Manufacturing..................................................... 15 877-889-2246 / fmmfg.com

Paul Swoyer Septics LLC............................................BC 830-935-4936

Fruitland Manufacturing ......................................... 11 800-663-9003 / fruitlandmanufacturing.com

Peterson Products..........................................................6 800-669-1434 / pipeplug.com

Westmoor Ltd............................................................... 28 800-367-0972 / westmoorltd.com

GSBB Services, LLC...................................................... 28 843-535-5712 / www.gsbb.biz

PolyJohn Enterprises.................................................. 31 800-292-1305 / polyjohn.com

WWETT '21..................................................................... 19 wwettshow.com

3 0 A MERIC AN L IQUID WA S T E MAY 2021

Robuschi ........................................................................ 23 gardnerdenverproducts.com • Roth Global Plastics.......................................................4 866-943-7256 / roth-america.com Stamp Works................................................................. 28 800-758-2743 / sales@stampworks.net The Water Expo 2021................................................ 17 (305) 412-EXPO (3976) / TheWaterExpo.com Transway Systems Inc................................................ 29 800-263-4508 / transwaysystems.com VacCon............................................................................ 25 904-493-4969 / vac- con.com Vacuum Sales Inc............................................................3 800-547-7790 / vacuumsalesinc.com

Vi si t Us

Better Times are on the Horizon Throughout 2020 and so far in 2021, we’ve all gone through rough patches.

But Spring is here, and it looks like brighter times are ahead as we get closer to Summer.

In fact, this could be one of the biggest years yet for PROs, and we will be here to support you in every way we can.

2500 GASPAR AVE., WHITING, IN 46394 w w w. a mer ica nliquidwa ste.co m

pjALW.com | 800.292.1305

DOWNLOAD OUR GUIDES PJProductGuide.com | PJBuyersGuide.com

MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 31

3 2 A MERIC AN L IQUID WA S T E MAY 2021

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