American Liquid Waste - December 2020

Happy Holidays

DECEMBER 2020

INSIDE Business Marketing and Growth in the New Normal 2021 Market p 8 In the News p 20

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D E C E M B E R 2 0 2 0 A M E RI C A N LI QUI D WASTE 3

DECEMBER 2020 | VOLUME 16 | ISSUE 12

CONTENTS

F E AT U R E S 8 Business Marketing and Growth in the New Normal 2021 Market 20 In The News 26 Pipe Spy: Leading the Way in Eco-Friendly Plumbing 28 ALW Classifieds 30 Index of Advertisers

CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com

SUBSCRIPTIONS $15.00 per year, or by eligible request.

American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.

POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

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BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

Business Marketing and Growth

IN THE NEWS

A S S O C I AT I O N I N S I D E R

in the New Normal 2021 Market

SPOTLIGHT

INDEX

The coronavirus pandemic and

quality of efforts you put into

resulting economic shutdown

reaching and engaging with your

have ostensibly changed the way

target market in efforts to gain

businesses will operate in the

sales will largely determine your

newly adapted commercial and

rate of success. But what can

consumer services markets of

be expected to work well under

2021 and beyond. However, the

the public health and economic

fact remains that the extent and

conditions of a continuing pandemic?

8 A ME RIC AN L IQUID WA S T E D EC EM BER 2020

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B

y virtually all accounts, many of the alterations we’ve seen businesses make to the fundamentals

...going into 2021 leading

of their marketing and sales methods and tools as well

consumer brands

as to their service and other functional models are now likely to become permanent. Many small businesses

can be anticipated to

and big corporations alike can be expected to go

move away from

through multiple trial-and-error phases before finding what works to help grow their companies in their new

blanketing marketing

market environments.

campaigns across

WHAT WILL BE THE MOST PRUDENT AND EFFECTIVE MARKETING OPTIONS IN 2021?

all channels.

Here is a list of well-proven marketing principles that can be expected to withstand the challenges of adapting to new market dynamics and continue to

business subsector, the preferred modality has been to

generate sales. An effective marketing program in the

treat all channels as producers of equal value. However,

2021 competitive market for portable restroom rental

going into 2021 leading consumer brands can be

businesses will feature:

anticipated to move away from blanketing marketing

4 Eye-catching images and exciting textual content

campaigns across all channels.

4 Easily accessible landing pages, “fast” web pages 4 Pricing information or internal links to it through content on every page 4 Easy to find information on products and services

They’ve learned that what works well through email may not necessarily perform at the same rate via text.

Going forward, consider: 4 Varying content types to suit channel types.

4 Or, increase the use of some channel types for some

4 Marketing tailored to the target audience

campaigns and switch to others for other marketing

4 Offerings niched to meet the specific needs of the

initiatives.

target market

The new more strategic and flexible channel

ACCOMMODATE CUSTOMERS WITH OMNICHANNEL COMMUNICATIONS.

marketing optimization approach will be one more

Since the shift to omnichannel operations became

personalizing content and preferred means of contact

the way of doing business in the U.S. sales and service

for individual outreach.

adaptation to help refine efforts toward more fully

continued on page 10

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D E C E M B E R 2 0 2 0 A M E RI C A N LI QUI D WASTE 9

BUSINESS CORNER

TECH NEWS

USE CONVERSATIONAL MARKETING TO GENERATE HIGHER QUALITY LEADS AND REPEAT SALES.

Having two-way conversations with people is a throw-back to the earliest days of modern marketing when sales reps did more cold

A S S O C I AT I O N N E W S

powerful PThis RO D U Cmarketing T W AT C H mode is recognized as a critical methodology for gathering information to improve the competitiveness of a brand by discovering ways

ItoNincrease T H Eproduct N E Wappeal S and enhance the customer experience. Customers come to form a stronger sense of connectedness to brands

Customers come to form a stronger sense of connectedness to

than initial introductions through digital or paper mail or display ad. To succeed with such a conversational marketing

model today requires stronger brands with people A S S O C I AT I O N I N S I D E R

they know, and they’re likely to spend more of their money...

with people they know, and to spend Sthey’re P O Tlikely LIG H T more of their money with brands that have earned their trust.

calling by phone and in person

organizational skills, time

management diligence, training, coaching, and greater stamina than other approaches. It also needs updated AI capacity to make the most of sales reps’ valuable time.

INDEX Some marketing industry experts are anticipating a

reduction in emphasis on push marketing campaigns continued on page 12

1 0 A MERIC AN L IQUID WA S TE D EC EM BER 2020

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BUSINESS CORNER

TECH NEWS

4 Over two-thirds of web users say the fast service is

ideal P R OThe DUC T Wway AT Cto H showcase portable restroom rental products and ancillary product and service lines is by displaying I N samples T H E N Eof Wthe S beautiful and

pristine clean units your company provides.

their favorite feature of web chatbots.

A S S O C I AT I O N N E W S

4 State-of-art chatbots can provide up to 80 percent of answers to typical questions.

DISPLAY ATTRACTIVE PRODUCT PHOTOS. The ideal way to showcase portable restroom rental products and ancillary product and service lines is by displaying samples of the beautiful and pristine clean

A S S O C I AT I O N I N S I D E R

units your company provides. Displaying stunning photos enables you to show your products remotely, without the face-to-face tour, and allows you to explain basic information your prospective customer needs to know in order to decide to rent.

and an increase in the conversational alternative. To

SPOTLIGHT

Photos are highly versatile marketing tools. They can

INDEX

keep up:

be used in digital ads, print ads, on billboards, in email

4 Ensure that your business always has at least one

marketing pieces, on your website, on vehicle decals

communications channel open — maybe your social

and full wraps, and in your in-person sales presentation

media page or business phone line.

binder. Unless you have exceptional skills in commercial

4 Make sure it is attended at all times, so that customers

product photography, hire a professional photographer

and prospects can reach you as needed, to obtain

who specializes in realizing business owners’ vision for

answers to questions and solutions to their problems.

their brand.

For business owners featuring a large inventory of blue

USE AI-ENHANCED CHATBOTS FOR SALES, CUSTOMER SERVICES, AND MORE.

industrial toilet units, keep in mind that luxury executive

Sophisticated modern chatbots have evolved to do

restroom trailers are not the only product lines in the

much more than direct site visitors to marketing rep

industry worthy of or helped by top-shelf marketing

queues and provide rudimentary customer support. AI

imagery. Professional product photographers can do

had made chatbots powerful helpers for prospective

wonders with your porta potties. So, make the most of

customers and marketers.

your showcasing opportunities when your website and

AI enables today’s marketers to transform the website

product array are being compared apples-for-apples

visitor experience into one that is personalized and

with competitors.

functionally optimized. Through the added magic of

CREATE TOP-QUALITY MARKETING VIDEOS.

new AP technologies, chatbots will become increasingly

Predictably, video continues to grow as a major

accessible as adaptable marketing applications, leading

marketing tool. Industry experts have been emphasizing

to ever-higher adoption rates.

the superior effectiveness of video marketing in the

A chatbot allows you to give your site visitors many

digital ad space. Short video announcements and ad

kinds of help they want without delay. They’re able to

clips, and longer explainer videos are simply unmatched

get their questions answered and receive various other

for success in engaging prospective customers and

kinds of help immediately. So, it’s not surprising that:

promoting lead conversion. continued on page 14

1 2 A MERIC AN L IQUID WA S TE D EC EM BER 2020

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BUSINESS CORNER

TECH NEWS

It’s a modern marketing P R O D U C T W AT C H

basic toIunderstand ASSO C I AT O N N E W Sthe power of optimizing your site’s searchability by the Google search engine.

IN THE NEWS

A S S O C I AT I O N I N S I D E R Make your videos compatible with mobile devices accessing your website and social pages. Here are some key ways to utilize video to bolster your marketing: 4 Promote positive customer reviews

SPOTLIGHT

4 Maximize coverage of comments from influencers who

I Nfans D of EX are your brand

4 Informational marketing videos on product features and benefits 4 Explainer videos on how to use your products and services 4 Dazzling video ads for TV and digital media DRIVE TRAFFIC TO YOUR WEBSITE BY PRIORITIZING SEO. As part of designing an appealing website, it only makes sense to follow through with the effort necessary to attract attention to it, so that people will visit the site when they’re shopping for the kind of rental product and services that your portable restroom rental business offers.

It’s a modern marketing basic to understand the power of optimizing your site’s searchability by the Google search engine. It arguably maybe today’s most tedious method of marketing. However, spending the time and money to get it right saves you the cost of an unproductive website that you’ve spent a big part of your marketing budget on and were counting on to be your primary generator of new lead traffic.

SEO criteria that your web management team must master include: 4 Unique and interesting information that your site’s visitors want 4 Marketing content that answers your target audience’s specific questions continued on page 16 1 4 A MERIC AN L IQUID WA S TE D EC EM BER 2020

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Email marketing continues to be the topmost cost-effective

MAXIMIZE THE EFFECTIVENESS OF VOICE SEARCHES. Get ready for an onslaught of voice searches in 2021 and an even higher percentage going forward. It turns

digital marketing option. Build

out that many people have now had enough of typing

your email marketing list. But,

the past couple of years and it is predicted that over

also pursue other lists that are sent to your target audience too, such as those owned by digital magazines and newsletters

on their devices. Voice searches have increased over half of all searches will soon be voice launched.

So, it’s time to optimize marketing content on your site and social pages, to ensure that your site is successfully recognized when searched via voice search technology. Here are some preparations businesses should make in their sites, to make the most of their opportunities to acquire their share of leads originating

4 Linking internal pages and back-linking to relevant high-quality sites 4 Beautiful images of your products, optimized for your site

from voice searches: 4 Identify voice search keywords, including for local search.

4 Include an abundance of long-tail keywords.

4 A URL that fits optimization criteria

4 Include FAQs throughout your marketing content.

4 Captivating content that motivates high scroll rates

4 Ensure that your site’s pages load quickly. The average voice search takes about 4 1/2 seconds.

DISTRIBUTE YOUR OWN ONE-PAGE PERIODIC EMAIL NEWSLETTERS.

MOVING ON TO 2021

Email marketing continues to be the topmost cost-

So, 2020 happened. We’ve all adapted, at least to some

effective digital marketing option. Build your email

extent, and are moving forward into Q1 2021 in hope

marketing list. But, also pursue other lists that are sent

that the virus will be extinguished as the bane of the

to your target audience too, such as those owned by

national economic order, earlier rather than later in

digital magazines and newsletters, industry influencers

2021. As we all proceed into the new year, effective

in your particular product and service niche, and

marketing will mean paying attention to new trends

affiliate marketers.

in marketing methods and tools that are developed in

If you’re on a serious budget and looking to grow your portable restroom rental business, you truly cannot

response to the new digital business environment.

Make sure that you’re taking full advantage of those

afford not to do email marketing. Consider these two

that offer the most robust solutions to the specific

numbers:

needs of your target audience’s changing needs. Invest

4 A spectacular $44 ROI is realized on average for each

in effective design, to rightly anticipate increased sales

dollar spent on email marketing.

4 Nearly 90 percent of marketers use email as their main channel for generating sales leads

as a result of your marketing efforts.

By late 2021, the Covid-19 vaccine is expected to have been distributed throughout most of the country, and

continued on page 18

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So, altogether, what then can be said with confidence about what the successful portable restroom rental business marketing program will

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be like at that time? Well, less well-funded business

owners can expect to confront choices of marketing

Choos

modes from the list above, among others preferred, while better-financed firms can cover more of the bases.

But, as to what the marketing profile of the

successful business in this industry will look like, in terms of its seamless integration and routine

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A S S O C I AT I O N I N S I D E R

IN THE NEWS

OAKMONT CAPITAL SERVICES PROMOTES LINN TO SALES MANAGER SPOTLIGHT

INDEX

WEST CHESTER, PA, November 2020 – Oakmont Capital Services

in partnering with manufacturers and vendors, plus end-user

is proud to announce the promotion of Elise Linn, CLFP, to Sales

customers, providing an excellent financing experience.

Manager. Linn will guide the OCS sales team, ensuring excellent

“I’m excited and humbled to take on this role and lead my colleagues

customer service and growing Oakmont’s subsidy partnership

who are already amazing finance professionals,” said Linn. “I have

relationships.

a passion for helping businesses grow by providing financing for “Elise is a dedicated, conscientious, and

equipment essential to daily operations. I look forward to helping

knowledgeable equipment finance professional

more businesses in my new role as Sales Manager and contributing

who is a natural leader,” said Jim Peach, CLFP and

to Oakmont’s growth.”

Vice President of Sales and Marketing at Oakmont

Oakmont Capital Services, LLC, headquartered in West Chester, PA, with

Capital Services. “I’ve worked with Elise for over 15

an office in Albany, MN, is a fast, affordable, reputable solution to financing.

years, and I know she will accomplish great things

Founded in 1998 by Managing Members Joe Leonard, CLFP and Megan

within this role.”

Zoba, Oakmont Capital Services (OCS) is a direct, independent lender,

Linn, who joined Oakmont in 2018, has nearly twenty years of experience in the equipment finance industry and holds a Certified Lease & Finance Professional designation. She has extensive experience working directly with manufacturers establishing national

providing commercial equipment financing and working capital throughout all 50 states. The professional financing staff at OCS has combined experience of over 250 years in the industry and is the reliable choice for today’s financing needs. For more information, visit www.oakmontfinance. com.

retail finance programs. At Oakmont Capital Services, she specializes

2 0 A MERIC AN L IQUID WA S TE D EC EM BER 2020

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COXREELS® SAFETY TO THE NEXT LEVEL Safety is the first and foremost consideration in business today. Slips, trips and falls constitute the majority of general industry accidents, which cause 15% of all accidental deaths.

Coxreels is excited to announce the new addition to our safety line: High-Visibility Safety Hose Reels.

Power up your safety with high visibility hose by Coxreels. When not in use your hose and cable is safely retracted on your Coxreels reel, but when in use the hose can become a hazard. With the addition of high visibility hose to your hose reel, awareness and visibility are increased to create the safest environment possible.

Featured on P, SH, and T series, Hi-Vis hose is hybrid bright yellow hose with a white glossy stripe available in ⅜” and ½”. Hybrid hoses (PVC + Rubber blend) offer similar performance to rubber with the weight of PVC, combining positive features of both hose types.

They have increased hose flexibility and better low temperature

“Over the course of the last few months, many people have turned to digital communications for business meetings and correspondence,” said Josh Malmassari, product manager for Vactor. “The decision to offer virtual tours was heavily influenced by the evolving state of business, and we knew we needed another route to reach and attract more customers besides in-person demos. We feel that this new approach delivers a high-quality perspective of our equipment online and will be highly successful.”

The tours offer dealers flexibility when they would like to show equipment but are unable to visit customers’ facilities in-person.

Additionally, the tours give customers the ability to see a particular layout or configuration that dealers may not currently have in their demo fleet inventory. Tours are compatible on desktop, laptop, phone or tablet devices to allow users to access them at home or remotely.

“By going beyond still images and traditional video, we are able to offer our customers a truly interactive digital experience, one that they will find beneficial when looking at equipment and making important purchasing decisions,” Malmassari adds.

Virtual tours are also available on additional models under the Federal Signal umbrella – including TRUVAC®, Guzzler® and Elgin® Sweeper.

behavior while maintaining strength and toughness. With enhanced

To learn more about the virtual tours, sign up at www.vactor.com/request-a-

kink resistance and reduced coil memory, they lay flat for a reduced

demo.”

trip hazard potential. Hybrid hoses also feature a less sticky jacket surface than PVC for better stacking performance and an improved non-marring quality. With a working pressure of 300PSI, this hose is perfect to be used in applications involving air and water.

Adding EZ-Coil® controlled retraction and Hi-Vis hose to your Coxreels reel, it will create the maximum safety environment for your

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workplace.

As the industry leader in hose, cord and cable reels, Coxreels is making a commitment to provide our customers with the ultimate and most complete, diverse line of reels and reeling accessories.

For more information on Coxreels and our new Hi-Vis Hose Series, please visit www.coxreels.com.””

VACTOR® MANUFACTURING LAUNCHES VIRTUAL TOURS CHICAGO (December 1, 2020) – Vactor Manufacturing, a subsidiary of Federal Signal Corporation and the industry-leading

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SPOTLIGHT

PIPE SPY:

LEADING THE WAY IN ECO-FRIENDLY PLUMBING

INDEX

Pipe Spy was founded by Paul Cooper and Heiko Dzierzon in 1998 to offer sewer repair and replacement services in the East Bay area. The company currently has offices serving Oakland and San Francisco/Marin Counties and offers commercial and residential services such as sewer line maintenance, sewer camera inspection, and trenchless sewer repair and replacement. continued on page 24

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D E C E M B E R 2 0 2 0 A M E R I C A N LI QUI D WASTE 23

SPOTLIGHT

INDEX

“The owners sat in on city council meetings, talking with city inspectors, and pushed to have trenchless plumbing approved for use in the state of California. If they hadn’t pushed for it, the approval wouldn’t have happened.”

P

ipe Spy’s impressive track record includes winning the Chrysalis Award for Remodeling Excellence and the

Best of Oakland 2019 award, along with being named a

East Bay approved the use of trenchless plumbing for use in

preferred sewer contractor for the Cities of Oakland and

sewer laterals in 1998.

Berkeley. However, it is Pipe Spy’s commitment to the

The use of trenchless plumbing has been a boon to Pipe

environment and providing eco-friendly plumbing services

Spy, commercial landowners, and individual homeowners.

that stands out. Pipe Spy has been awarded the Water

Trenchless plumbing installation and repair is not only less

Smart Certification from the local sanitary district and

invasive than other alternatives but also more efficient

the company is one of only two plumbing companies in

and affordable than digging trenches, repairing/replacing/

the entire state of California to obtain membership in the

installing sewage lines, and then filling trenches back

California Green Business Network.

up. Pipe Spy has continued to remain at the forefront of

LEADING THE WAY IN TRENCHLESS PLUMBING

its field, adopting a hydraulic pipe pulling system with

Trenchless plumbing was first invented in 1970 and

boring technology in 2018 to ensure all plumbing jobs

subsequently brought to the United States in 1975.

are completed in the most eco-friendly manner possible.

However, the technology didn’t gain much traction until it

Ikeena Hardman explains that trenchless plumbing is,

was used in Florida in the mid-1980s. Even then, trenchless

with few exceptions, used for all company plumbing jobs.

plumbing wasn’t approved for use in the state of California

“There are rare moments when we get a project on older

until Pipe Spy advocated for the technology in the East Bay

land or perhaps work on a property that is a landmark. In

area and got it approved for use in the late 1990s.

such cases, there are restrictions on how we can approach a

“The owners are longtime community members, and so

particular job and we may be required to use an older, more

caring for the environment has always been very important

traditional plumbing approach in such instances. However,

to them”, explains Ikeena Hardman, Marking Controller

our main service is a green process.”

for Pipe Spy’s Oakland Office. “The owners sat in on city

A GREEN COMPANY ENVIRONMENT

council meetings, talking with city inspectors, and pushed

Trenchless plumbing isn’t the only way that Pipe Spy

to have trenchless plumbing approved for use in the state of

works to care for the local environment. The company

California. If they hadn’t pushed for it, the approval wouldn’t

conserves water on the job to prevent runoff and any dirt

have happened.” Their efforts paid off as the Cities of the

dug up during a plumbing job is sent to a landfill for use in continued on page 26

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INDEX

SPOTLIGHT

ECO-FRIENDLY PLUMBING ADVOCACY As a leader in eco-friendly plumbing, Pipe Spy not only operates in an eco-friendly manner but encourages its customers to adopt eco-friendly habits. The company blog promotes eco-friendly practices such as fixing water leaks promptly, using appliances with an Energy Star rating, and investing in high-efficiency toilets and low-flow water fixtures. Pipe Spy also encourages parents to teach their children to conserve water and promotes “dry gardening”, a form of landscaping that conserves water by planting shrubs, plants, and bushes that don’t require excessive watering.

Pipe Spy is a trustworthy company that stands out for offering efficient, professional sewer repair and composting and resurfacing degrading waste. Any plant life that must be disrupted during a project is relocated whenever possible. Workers use low-emission tools and equipment and over 95% of material waste is recycled, including metal piping from broken sewer laterals. Nonrecyclable materials are delivered to specialized treatment facilities for safe disposal. A couple of years back, Pipe Spy ditched the CCTV system used for inspecting the inside of sewer lines and pipelines in favor of adopting an ecofriendly digital system.

At the same time, Hardman points out that an ecofriendly culture dominates not just on-site but also company offices. She notes that up to 95% of Pipe Spy’s Oakland office’s power comes from solar energy and about 30% of the company car fleet consists of green vehicles. There is a charging station at the shop that is

replacement services. The company has earned rave reviews from clients throughout the Oakland area for offering fast, affordable, and friendly service. However, it’s the company’s commitment to improving the environment that sets Pipe Spy apart from other, similar companies. Pipe Spy has gone the extra mile to ensure its work does not cause harm to microenvironments that are typically upended when sewage pipes are installed, repaired, or replaced. The company’s use of solar power, energy-efficient devices and procedures, and green vehicles show a genuine commitment to the environment and a desire to make the community a better place by preserving local plants, animals, and air quality. Pipe Spy’s care for the community and everyone (and everything) living in it is an inspiration and sets an example for the industry that is well worth following.

not only used for company vehicles but is also available

Sources

to employees who have green vehicles. She also reports

https://pipespy.com/about-us/ https://greenbusinessca.org/find-green-business/?client_ time=&discover_view=groupGrid&external=1&business_ name=plumbing&location=California%2C+USA&lat=&lng=&use_ current_location=&is_autocomplete_selected=&do=1&category_ id=&category_id=&order=&order=best_ match&distance=&distance=10&opening_hours=any_ time&opening_day=&type=&type=9 https://pipespy.com/blog/eco-friendly-plumbing-sewage/ https://pipespy.com/blog/trenchless-sewer-repair-methods/#CIPP https://pipespy.com/blog/history-trenchless-technology-sewer-repair/ https://mashable.com/2014/04/22/earth-day-paper-infographic/

that the company’s administration department has gone digital, partnering with Service Titan to consolidate the administrative process. “We’re almost 100% cloud-based now”, she notes. Given the fact that the average office worker uses a whopping 10,000 sheets of paper per year, the move is sure to not only benefit the environment but also lower in-house expenses while improving office efficiency and productivity.

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Abbott Rubber CO. Inc..................................................2 800-852-1855 / pumperhose.com

General Pump............................................................... 20 generalpump.com

American Jetter............................................................ 28 866-944-3569 / americanjetter.com

GSBB Services, LLC...................................................... 28 843-535-5712 / www.gsbb.biz

Aqua-Zyme Disposal Systems Inc........................... 2 979-245-5656 / aqua-zyme.com

Imperial Industries Inc............................................... 19 800-558-2945 / imperialind.com

Armal Inc........................................................................ 15 866-873-7796 / www.armal.biz

In The Round Dewatering........................................ 10 317-539-7511 / ITRDewatering.com

Bright Dyes.................................................................... 28 800-394-0678 / brightdyes.com

J.C. Gury Company Inc..................................................6 800-903-3385 / jcgury.com

Cam Spray...................................................................... 18 800-648-5011 / camspray.com

Key Commercial Corp................................................ 10 877-333-4539 / keycommercial.com

Com Vac.............................................................................5 800-243-7986 / comvacsystems.com

Mid-State Tank Co., Inc.................................................4 800-722-8384 /midstatetank.com

Stamp Works................................................................. 28 800-758-2743 / sales@stampworks.net

Comforts of Home...................................................... 30 877-382-2935 / cohsi.com

Navitas Credit Corp..................................................... 14 800-422-1844 /navitascredit.com

Transway Systems Inc................................................ 29 800-263-4508 / transwaysystems.com

Coxreels........................................................................... 21 800-269-7335 / coxreels.com

Norweco Inc.....................................................................7 800-667-9326 /norweco.com

Dragon Products.......................................................... 17 877-783-5538 / dragonproductsltd.com

NozzTeq.......................................................................... 25 866-620-5915 / nozzteq.com

F.M. Manufacturing..................................................... 13 877-889-2246 / fmmfg.com

Paul Swoyer Septics LLC............................................BC 830-935-4936

Fruitland Manufacturing ......................................... 11 800-663-9003 / fruitlandmanufacturing.com

Peterson Products..........................................................6 800-669-1434 / pipeplug.com

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PolyJohn Enterprises.................................................. 31 800-292-1305 / polyjohn.com Power Line Industries / Hot Jet USA..................... 28 800-213-3272 / hotjetusa.com RCS II Inc.....................................................................6, 18 518-812-0000 / septicdrainer.com Robuschi ........................................................................ 27 gardnerdenverproducts.com • Roth Global Plastics.......................................................4 866-943-7256 / roth-america.com

VacCon............................................................................ 23 904-493-4969 / vac- con.com Vacuum Sales Inc............................................................3 800-547-7790 / vacuumsalesinc.com Westmoor Ltd............................................................... 28 800-367-0972 / westmoorltd.com

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